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• can't Remote desktop to windows XP, blaming the server side

  - by Jin

  After rebooting my work PC (windows XP sp3) this Wednesday (thank to Microsoft Tuesday), I found that I can't remote desktop to my work PC from home (with VPN to company). I have been remote-desktop to work for years and I am really surprised since connectivity is not the problem, so I brought up wireshark to sniff the packets. I can see after TCP handshake, client sent X.224 Connection Request 03 00 00 13 0e e0 00 00 00 00 00 01 00 08 00 03 00 00 00 server sent X.224 Connection Confirm. 03 00 00 0b 06 d0 00 00 12 34 00 According to "MS-RDPBCGR", the official spec on RDP, the server should include Negotiation Response in the "Connection Confirm" message but it didn't. It's empty. I googled a lot but didn't find any clue on why server did that. By the way, I used the same remote desktop client and can connect to other windows XP PC. Here are a couple of pieces of information that may help to give a clue: Since TCP handshake (server port being 3389), I believe the svchost service is actually running. going to control panel -- system window, --- "Remote" tab, the remote desktop is indeeded checked and it states that my username is allowed. according to the packet capture, client didn't even get a chance to tell server what user was trying to logon. Yes, the progress bar showed up a few seconds and then it went back to the "Remote desktop Connection" window again. Searched "windowsupdate.log", didn't find any appearance of the word "remote".

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• Which IP should I use for my nameserver

  - by Luke Bream

  Sorry to ask whats probably very obvious question. I have just got a new server that is fantastically cheap but unfortunatly doesnt come with any technical support and Im very out of my depth ! My hosting company has provided the following information... Below you will find your additional IP addresses added to the server 5.9.36.51 Please note that you can use the subnet only for this server. IP: 5.9.225.64 /27 Mask: 255.255.255.224 Broadcast: 5.9.225.95 Useable IP addresses: 5.9.225.65 to 5.9.225.94 It has cPanel with WHM and im going through the setup... I have a number of questions... my domian is purchased from godaddy and I want to use it as the name server. Question 1: Which IP or IP's do I enter into the godaddy interface for ns1.mydomian.com ns2.mydomain.com Question 2: In the WHM nameserver setup what do I enter for... Please enter an IP address for each of your nameservers. ns1.mydomain.com ?????? ns2.mydomain.com ?????? Add "A Entries" for Hostname IP for Entry: ????????? Thanks for aany help you can give Luke

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• Apache, suexec, PHP, suPHP

  - by Chris_K

  While I'm quite comfortable as a Linux user, my Linux Admin-fu is a bit weak. Thus, I'm here looking for guidance with a CentOS server I'm about to build. I need to setup an Apache2 web server for a few of our clients. I want each client's web content to be under their home directory (USERDIR in apache.conf, right?) for the static HTML sites. I want Apache to run as the client (suexec?). Some of their stuff will be PHP apps and I'm under the impression I'll want to look at suphp as well then. So basically I want to look like a small version of a shared web hosting company. Considering how common those are I thought I'd easily find a nice current How-To guide on setting this all up but so far I've had very little luck. I suspect my search words are off. So the questions (feel free to answer any or all): Anyone have some solid links to current/modern guides that would help me set this all up? No, the apache documentation site is not a guide ;-) Since I have a mix of static sites and PHP apps do I want/need both suexec and suphp installed? If so, does that introduce any challenges I should be aware of? Should I be looking at other options instead of suexec and suphp? I plan to give the end users SSH, SFTP or SCP access to their stuff (if that affects anything). Thanks in advance for your help.

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• About Load average in htop, how to decide if it's still doing ok?

  - by Joe Huang

  I use 'htop' to monitor my web server. It's recently quite loaded and the Load average is showing something like this: Load average: 3.10 2.56 1.63 I searched the web about these numbers and I found an article about it: http://blog.scoutapp.com/articles/2009/07/31/understanding-load-averages In the article, it says if I have 2 CPUs, 2.0 means 100% CPU utilization. And my VPS has two CPUs, so what does 3.1 mean? How could it exceed 100% CPU utilization? And from these numbers, does it mean I should be wary about the loading now? But the performance seems totally fine, and this is a managed VPS, the hosting company has not notified me any warning about it. During day time, Load average always show these high numbers... here is another snapshot while writing. Load average: 3.03 2.77 1.97 Load average: 0.41 1.29 1.60 <---- 5 more minutes later So I am wondering how much room left for this site to grow in current configurations? What kind of proactive actions I should take in advance? I don't want to wait until the server bursts. Thanks.

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• Terminating multi-mode fiber

  - by murisonc

  I'm looking at the feasibility of terminating multi-mode fiber connections ourselves. We would be using LC connectors. I've done some research and found two different methods. One requires polishing the ends and using epoxy while the other doesn't. I like the idea of not having to polish the ends but there doesn't seem to be much information on quality or ease of use. I've found two vendors (3M and Corning) that offer kits for terminating fiber without polishing or using epoxy. Does anyone have any experience with both methods that can offer some advice? Copper is easy but fiber seems to be a whole different animal. EDIT: After looking into fusion splicing suggested in the answer I've determined it's not for us. It's my understanding that is primarily used for outside plant and is better suited for single mode fiber. It's a good answer but doesn't address the question directly. Some more information about our situation. We will only be terminating multi-mode fiber inside a building and only doing between 4 and 20 pair a year. Hiring an outside person won't work due to our location. There are currently a couple people on-site that can terminate fiber (working for another company and charging large fees) but they can only do ST and SC connectors and we only use LC. So once again does anyone have experience with terminating using both epoxy type connectors and the other type (similar to Corning Unicam)?

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• Search inside of text files

  - by Matt

  So here is the situation. I currently run a mail server for my small non-profit company. My mail server (Merak Mail Server) keeps logs in .log files and mail as .tmp files. Essentially these are just text files that are kept on the server. Problem is that when I put text into the "Containing text" field on Windows Explorer, it always misses the files and tells me no results returned. Then when I search the files one by one (painful at best), I find the files I need. Do I not understand the search feature well enough, or maybe I have it indexing wrong. I really don't care what I need to use to search the files, even a third-party app is fine with me, I just want to type an email address into a box and search all of my log files or email files and find out which one I am looking for. It can be Windows Search or something else, as long as I can find a way to get the job done I will be happy. Pay solutions are fine as well. Thanks everyone in advance.

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• POST Fail via AJAX Request?

  - by Jascha

  I can't for the life of me figure out why this is happening. This is kind of a repost (submitted to stackoverflow, but maybe a server issue?). I am running a javascript log out function called logOut() that has make a jQuery ajax call to a php script... function logOut(){ var data = new Object; data.log_out = true; $.ajax({ type: 'POST', url: 'http://www.mydomain.com/functions.php', data: data, success: function() { alert('done'); } }); } the php function it calls is here: if(isset($_POST['log_out'])){ $query = "INSERT INTO `token_manager` (`ip_address`) VALUES('logOutSuccess')"; $connection->runQuery($query); // <-- my own database class... // omitted code that clears session etc... die(); } Now, 18 hours out of the day this works, but for some reason, every once in a while, the POST data will not trigger my query. (this will last about an hour or so). I figured out the post data is not being set by adding this at the end of my script... $query = "INSERT INTO `token_manager` (`ip_address`) VALUES('POST FAIL')"; $connection->runQuery($query); So, now I know for certain my log out function is being skipped because in my database is the following data: if it were NOT being skipped, my data would show up like this: I know it is being skipped for two reasons, one the die() at the end of my first function, and two, if it were a success a "logOutSuccess" would be registered in the table. Any thoughts? One friend says it's a janky hosting company (hostgator.com). I personally like them because they are cheap and I'm a fan of cpanel. But, if that's the case??? Thanks in advance. -J

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• Active Directory Restricted Group confusion

  - by pepoluan

  I am trying to implement Restricted Group policy for my company's AD infrastructure, namely standardizing the local "Administrators" group. The documentation (and various webpages) said that the "Members of this group" policy will wipe out the "Administrators" group. However, an experiment made me confused: I created 2 GPOs: GPO-A replaces the Local Administrators with a list of domain users (e.g., "Alice" and "Bob") GPO-B inserts a domain user (e.g., "Charlie" -- not part of GPO A) into the Local Administrators Experiment 1: GPO-A gets applied first (link order 2) Everything happens as expected: GPO-A cleans out Local Admins and add "Alice" & "Bob" gets added; GPO-B adds "Charlie". Experiment 2: GPO-B is applied first What happens: "Charlie" gets added to the Local Admins group (which also contains 2 local users) The local users on the PC gets deleted, and "Alice" and "Bob" gets added. Result: Local Admins contain "Alice", "Bob", and "Charlie" My confusion: In Experiment 2, I thought GPO-A will totally erase the Local Admins group, including users added by GPO-B (since GPO-A gets applied after GPO-B). As it happens, it only erase local users from the Local Admins, but keeps the domain users. So, is that the way it should be? Or am I doing something incorrectly?

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• How do I prevent or override a group policy on Windows 7?

  - by Kevin

  A few months ago my company was purchased by a large corporation. We recently switched our network over to the large corporate network which has more restrictions requirements. One of these is the requirement to use a proxy server for Internet traffic. However, some of our internal servers are not recognized by the corporate DNS, so we need to provide the fully qualified domain name. For W7, we make changes to the Internet Properties for IE8 and Chrome to include our domain name as an exception to the proxy server (e.g., *.foobar.com). The problem is that a group policy that does not include our domain name is continually pushed out to my systems throughout the day. This requires me to make the appropriate changes to the Internet Properties several times a day in order to access our internal servers. Is there a way that I can prevent the group policy from being pushed to my systems or detect when the group policy is pushed and override it? I am an administrator on all of my systems. I do have Firefox installed which is not subject to the same group policy push, but I need to have IE8 and Chrome working.

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• Mac Share Points automatically authenticate with matching Windows AD credentials from Windows

  - by Ron L

  I recently started administering an OS X server (10.8) that is on the same network as our AD domain. While setting up Mac Share Points, I encountered some odd behavior that I hope someone can explain. For the purposes of this example assume the following: 1) Local User on OS X Server: frank, password: Help.2012 2) AD Domain User: frank, password: Help.2012 3) AD Domain: mycompany 4) OS X Server hostname: macserver (not bound to AD, not running OD) When joined to the domain on a a Win 7 computer and logged in as frank and accessing the shares at \\macserver, it automatically authenticates using frank's OS X credentials (because they are the same). However, if I change frank's OS X password, the standard Windows authentication dialog pops-up preset to use frank's AD domain (my company\frank). However, after entering the new OS X password, it will not authenticate without changing the domain to local (.\frank). Basically, if a user in AD has the same User name and password in OS X, it will authenticate automatically regardless of the domain. If the passwords differ, authenticating to the OS X shares must be done from the local machine. (and slightly off topic - how come an OS X administrator can access the root drives on the Mac server from Windows when accessing the Mac shares even when they aren't shared? In other words, it will show all the shared folders from "File Sharing" plus whatever drives are mounted in OS X)

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• Excel file growing huge (>150 MB)

  - by Josh

  There is one particular Excel file that is used by a number of employees at my company. It is edited from both Excel 2003 and 2007, with the "Sharing" feature turned on to allow multiple writers at once. The file has a decent amount of data on several sheets with some basic formatting, and used to be about 6MB, which seems reasonable for its content. But after a few weeks of editing, the file grew to 10, then 20 MB, and eventually skyrocketed to more than 150 MB, even though it still has about the same amount of data as before. It now takes 5-10 minutes to open it, and that much time again to save it. The first time this happened, I copied the content of each sheet into a new, blank workbook, and saved the new workbook; this brought it back down to about 6MB. Now, it has blown up again. The workbook uses the "Data Validation" feature to limit the values in certain columns to the contents of a few named ranges. Copying all the data into a new workbook means re-setting up all the data validation, which is a pain and not something that we want to do every month. As a troubleshooting step, I tried saving the file in "XML Spreadsheet 2003" format, hoping to get some insight into what was being stored. Sure enough, the file was almost a gig, and almost all of the 10 million lines look like this: <NamedCell ss:Name="Z_21D5114F_E50C_46AC_AA4F_C3FF540C717F_.wvu.FilterData"/> <NamedCell ss:Name="Z_1EE2BA5E_3011_4F9A_8ACD_E58835250FC4_.wvu.FilterData"/> <NamedCell ss:Name="Z_1E3BDCEA_6A72_4ECC_BF4F_7B03CC66181E_.wvu.FilterData"/> I've seen a few VBScripts online to manage and enumerate named cells that are hidden in Excel's built-in interface, though I wonder how they'd handle my 10 million named cells. What I really need, though, is an understanding of why this keeps happening. What actions in excel could be causing this?

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• Understanding Security Certificates (and thier pricing)

  - by John Robertson

  I work at a very small company so certificate costs need to be absolutely minimal. However for some applications we do Need to have our customers get that warm fuzzy not-using-a-self-signed certificate feeling. Since creating a "certificate authority" with makecert really just means creating a public/private key pair, it seems pretty clear that creating a public/private key pair FROM such a "certificate authority" really just means generating a second public/private key pair and signing both with the private key that belongs to the "certificate authority". Since the keys are signed anyone can verify they came from the certificate authority I created, or if verisign gave me the pair they sign it with one of their own private keys, and anyone can use verisigns corresponding public key to confirm verisign as the source of the keys. Given this I don't understand when I go to verisign or godaddy why they have rates only for yearly plans, when all I really want from them is a single public/private key pair signed with one of their private keys (so that anyone else can use their public keys to confirm that, yes, they gave me that public/private key pair and they confirmed I was who I said I was so you can trust my public/private key pair as belonging to a legitimate third party). Clearly I am misunderstanding something, what is it? Does verisign retire their public/private key pairs periodically so that my verisign signed key pair "expires" and I need new ones? Edit: I learned that the certificate has an internal expiration date and it also maintains an internal value stating whether it can be used to sign other certificates (i.e. sign other private/public key pairs stored as certificates). Can't I get a few (even one) non-signing certificate signed by someone like verisign that I can use for authentication/encryption without a yearly subscription?

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• httpd.config Easy Apache WHM CentOS

  - by jessie

  First let me explain how I got to this situation. I run a Streaming Video Site. Videos are about 100-250MB in size at any given time there are 500 people on the site. So I guess that would make then static. Recently My site started getting really slow and the only way to fix it temporarily was to restart apache. Now there was no change in traffic that could have caused this. My site is not being attacked. My hosting company recomended to implement mpm_mod and suPHP. They did that by using Easy Apache in WHMS. Then everything was working fine but a little slow. I researched around and to my understanding that mpm will do that but be more table. I was told that installing FastCGI would speed things up just enough. Well that made everything worse. The site is slow and time's out. I used WHM and took off fastCGI but its still the same, it seems like everything i do as of now nothing changes. I even did a roll back on the htconfig file but that didn't work. I'm not sure how to fix this. and my hosting network guy wont be able to touch the problem until Tuesday. I have root access.

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• Updating Dell PowerEdge firmware on Ubuntu?

  - by Shtééf

  The company I work for recently got hands on a batch of second hand PowerEdge SC1425 machines. We'd like to put these to good use. Our operating system of choice is Ubuntu Server 10.04 64-bit, which installs just peachy on this type of machine. Now I'd like to install the firmware updates from Dell, which are apparently marked as recommended. This includes the updates for the BIOS, the BMC, and possibly some other hardware. I find it incredibly difficult to locate the files on the Dell website, and install any of them on an Ubuntu system: I downloaded the file OM_6.2.0_SUU_A01.iso. I believe I've read that the SUU DVD should be able to update any recent PowerEdge. Is this correct? Is this the latest version? Besides the version number, does A01 have any meaning? Is this image bootable? (At the moment, I just nosed around with a loop device mount.) Running /bin/bash ./suu from the DVD, I get: # /bin/bash ./suu ./suu: line 262: ./java/linux/i386/bin/java: No such file or directory The file exists and is executable, though. But I cannot execute it directly from the shell either.

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• Split Tunnel VPN using incorrect Tunnel

  - by Brian Schmeltz

  Our company has a handful of field offices that have recently been setup with a regular internet connection after we removed the T1 and router that connected them directly to our network. Now, when the users are in the office, they log in to the VPN to be able to connect to the network. For the sake of them being able to print and scan from the local multi-function we have setup a split tunnel VPN. We currently have about 15-20 users using this setup around the country without any problems. Recently one of our users started having problems accessing internal programs/sites when connecting from both home and the office. There are three other users in the same office and they do not have this problem. I assumed that it was something with the computer and went ahead and replaced it with another of the same model. The computer worked fine in our home office; however, when the user received it, she had the exact same problem both at home and in the field office. Thinking it may be a NIC driver issue I sent her another computer, this time a different model, same problem occurred. If I update the host file to point to the correct paths, things will work, and if I connect via a normal VPN connection everything works, but the user cannot scan or print - which is a problem. Have tried to find ways to create another tunnel on a normal VPN and have tried to find ways to force the correct tunnel on the split tunnel VPN. It appears that there is something related to the ISP because if I connect to Comcast or Verizon it is fine but once she connects to Insite then she has problems. I have been unable to get any support from Insite as they don't feel the issue is with them. We use a Nortel VPN client. Any thoughts or ideas would be appreciated.

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• Windows XP Language, explorer.exe

  - by nmuntz

  Hi, I was given by my company a laptop with Windows XP Professional in Spanish. I would like to translate it to English, since I really DISLIKE to use localized versions of programs. I have read about Windows MUI packs, however you MUST have Windows XP Pro in English in order to translate it to other language, you can't translate it TO English from other language. Since reinstalling the OS using a Win XP CD in english is not an option (don't have the license nor the CD, and don't have domain privileges to rejoin my computer to the domain), I was wondering what are the essential files that contain localized strings of text. I was doing some research, and apparently explorer.exe has many of the Windows Error Messages and other strings. Will replacing my original explorer.exe with one from Windows XP in English be enough (and work) for having a "basic" english version of windows? Im mainly interested in having error messages, start menu, and the control panel in english. Also, does it HAVE to be the same version as the Service Pack im running? Besides explorer.exe are there any other essential files that i should try to get and replace? Do you see any "dangers" in replacing this files with english version ones? Thanks in advance for your help.

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• How will I support 100,000 requests an hour?!

  - by tylerl

  I know this question is a little strange but I got lucky with an idea and I need some numbers to use for when I try to make a deal with a company. I'm wondering how much it'll cost me to run a site that's heavy on PHP and gets between 70,000 and 100,000 requests an hour on something like Rackspace's Cloud Servers. I have no idea how many servers I need or how much RAM each one should have. There will be a decent number of images on the site (probably something like 10,000 in the first couple weeks) and the site runs on about 2,500 lines of PHP code. I figure I should sign up for a CDN of some kind, although CDN In A Box is all I've heard of and I'm not sure it's necessary for a site that's already on a cloud platform. I've obviously never done anything like this before so I'm just looking to get an estimation of what I need for this massive site... Also, I use a database and I was wondering how that works - would I dedicate one of the cloud servers to running the database or would I need to put the database into each of the cloud servers? Thanks in advance...

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• Is the sysadmin/netadmin the defacto project planner at your organization?

  - by gft74

  At my company it has somehow over the past few years slowly become my job to come up with a project plan, milestones and time lines for deployment of developer applications. Typical scenario: My team receives a request for a new website/db combo and date for deployment. I send back a questionnaire for the developer to fill out on all the reqs for the site (ssl? db? growth projections etc.) After I get back all the information, the head of development wants a well developed document of what servers will it live on why those servers what is the time line for creating the resources step-by-step SOP for getting the application on the server and all related resources created (dns, firewall, load balancer etc.) I maybe just whining but it feels like this is something better suited to our Project Management staff (which we have) or to the developer. I understand that I need to give them a time-line on creating the resources, but still feel like this is overkill. We already produce documentation on where everything lives and track configuration changes to equipment. How do other sysadmin folks handle this?

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• Exchange 2003 IMAP not working for some users

  - by John Gardeniers

  We normally don't have a need for IMAP connections from outside the company network but in order to allow a one user to use IMAP on a portable device I've turned it on and opened port 993 on the firewall. When the user in question was unable to get connected I tested this using Outlook remotely. Start by creating a new IMAP account in Outlook using a test account. No problems, it worked perfectly. Now try the same thing using the account of the user who actually needs to connect and it's a no-go. Outlook simply keeps prompting for logon credentials. Next I tried using my own account and that too failed. Testing with a couple of other accounts worked perfectly. Interestingly enough, with my own account I've used IMAP on a MAC before (internally) without a problem and I'm not aware of anything that has changed which could affect IMAP on my account. Checking the user settings in ADUC showed that all accounts have the same Exchange protocol settings. Specifically, IMAP is enabled. A check of the event logs on the server reveals no entries for the connection attempts, making this kind of difficult to debug. Has anyone here encountered such a situation and, even more importantly, what caused it?

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• Bounce backs from web-generated e-mails are missing

  - by JerSchneid

  We use Google Apps to host my company's mail. On our website, we send some e-mails on behalf of our users. In those e-mails we include lines like this: Return-Path: <[email protected]> Sender: <[email protected]> Sending the messages works great (passes SPF tests), but in the case that the message is sent TO an invalid e-mail address, we expect to get a bounce back message sent to "[email protected]". That message never arrives. (If we send an e-mail manually from within the gmail interface to the same bad e-mail, the message does arrive). We used to receive the bounce back messages as expected, but it seems like they are always quietly blocked now (not in spam or anything). Is there a new policy that blocks bounce backs when the "From" does not match the "Return-Path" or something? We would really like to get these bounce-backs to verify the delivery of the messages. Is there any way to prevent them from being blocked?! Thank you!

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• Virtual Lan on the Cloud -- Help Confirm my understanding?

  - by marfarma

  [Note: Tried to post this over at ServerFault, but I don't have enough 'points' for more than one link. Powers that be, move this question over there.] Please give this a quick read and let me know if I'm missing something before I start trying to make this work. I'm not a systems admin professional, and I'd hate to end up banging my head into the wall if I can avoid it. Goals: Create a 'road-warrior' capable star shaped virtual LAN for consultants who spend the majority of their time on client sites, and who's firm has no physical network or servers. Enable CIFS access to a cloud-server based installation of Alfresco Allow Eventual implementation of some form of single-sign-on ( OpenLDAP server ) access to Alfresco and other server applications implemented in the future Given: All Servers will live in the public internet cloud (Rackspace Cloud Servers) OpenVPN Server will be a Linux disto, probably Ubuntu 9.x, installed on same server as Alfresco (at least to start) Staff will access server applications and resources from client sites, hotels, trains, planes, coffee shops or their homes over various ISP, using their company laptops or personal home desktops. Based on my Research thus far, to accomplish this, I'll need: OpenVPN with Bridging Enabled to create a star shaped "virtual" LAN http://openvpn.net/index.php/open-source/documentation/miscellaneous/76-ethernet-bridging.html A Road Warrior Network Configuration, as described in this Shorewall article (lower down the page) http://www.shorewall.net/OPENVPN.html Configure bridge addressesing (probably DHCP) http://openvpn.net/index.php/open-source/faq.html#bridge-addressing Configure CIFS / Samba to accept VPN IP address http://serverfault.com/questions/137933/howto-access-samba-share-over-vpn-tunnel Set up Client software, with keys configured for access (potentially through a OpenVPN-Sa client portal) http://www.openvpn.net/index.php/access-server/download-openvpn-as/221-installation-overview.html

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• VPN Error 691 but server says authenticated on server

  - by Andy

  Hello all, I have a problem with a vpn connection on Windows XP SP3 that appears to be related to an account (maybe privilleges or an option that I have missed). When connecting using my account, which is a domain administrator account it will connect to through the vpn fine. However, using an account created for another person they receive Error 691: Username or Password is not valid for this domain. On the domain controller (windows 2003) I see a logon successful message: User DOMAIN\user was granted access. Fully-Qualified-User-Name = int.company.net.au/People/Management/User NAS-IP-Address = 10.30.0.3 NAS-Identifier = not present Client-Friendly-Name = MelbourneCore Client-IP-Address = Router-ip Calling-Station-Identifier = not present NAS-Port-Type = Virtual NAS-Port = 77 Proxy-Policy-Name = Use Windows authentication for all users Authentication-Provider = Windows Authentication-Server = undetermined Policy-Name = Remote VPN Access Authentication-Type = MS-CHAPv1 EAP-Type = Does anyone have any ideas as to where else I should look for finding a solution? If i use the wrong password it gives a logon failure error in the event viewer. Also removing them from the remote access group gives a logon failure error. Nothing appears in the event viewer on the local machine. In the past all that is required is to add them into our Remote Access Users group. Any help?

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• Password Manager that allows syncing accross platforms

  - by lexu

  I use OS X, Linux, Solaris and windows for work and from home. There are good tools that allow me to manage the many logins/passwords required platform independently. But mostly they expect me to carry a thumb-drive around or require direct access to a central location (a sky drive in the cloud). The thumb-drive is too easily lost (= synchronized backup needed), the central location not always reachable/ mountable. Besides company policy rightly prevents this often. Is there a tool that allows me to add passwords locally and then syncs it's DB with the "mother-ship" later. Or is there another approach that you use, that solves my problem? EDIT My question is more about "synchronize" than cross platform. I've evaluated (=read feature list) some good cross platform tools, but need one that does the synchronizing for me. By synchronize I mean "merge two versions" not "replace (hopefully) old file with new." I'm not sure I'm always disciplined/awake enough to prevent data loss. UPDATE Lifehacker just posted that AgileSolutions now have a beta version of 1Password for Windows.

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• SharePoint Search: processing filenames containing underscores

  - by Todd Owen

  We use SharePoint Server 2007 to allow employees to search network file shares, but it seems that underscores in filenames are not treated as word separators when indexing the files. As a result, a search for chocolate will: match "chocolate milkshake.doc" but not match "chocolate_cake.doc" (Of course, this is a simplified example; in practice the content of the second file might include the word "chocolate" and match on that instead of the filename. But the problem itself is real enough, because a common scenario in a corporate environment is that a user knows the the partial name of the file they are looking for and expects to see matching filenames at the top of the search results. And using underscores in filenames is a widely used convention within our company). Underscores are not treated as word separators in the file content either, although this is less of a concern for us. The root cause of this problem is possibly related to the behaviour of the word breakers that SharePoint uses (i.e. the language-specific DLLs that implement the IWorkBreaker interface), although I haven't confirmed this yet. Does anyone know of a workaround for this issue? I have tested with Search Server 2008 Express too (which is based on the same technology), and it is also affected. I do not know whether the problem is fixed in SharePoint 2010 or not.

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• Split Tunnel VPN using incorrect Tunnel

  - by Brian Schmeltz

  Our company has a handful of field offices that have recently been setup with a regular internet connection after we removed the T1 and router that connected them directly to our network. Now, when the users are in the office, they log in to the VPN to be able to connect to the network. For the sake of them being able to print and scan from the local multi-function we have setup a split tunnel VPN. We currently have about 15-20 users using this setup around the country without any problems. Recently one of our users started having problems accessing internal programs/sites when connecting from both home and the office. There are three other users in the same office and they do not have this problem. I assumed that it was something with the computer and went ahead and replaced it with another of the same model. The computer worked fine in our home office; however, when the user received it, she had the exact same problem both at home and in the field office. Thinking it may be a NIC driver issue I sent her another computer, this time a different model, same problem occurred. If I update the host file to point to the correct paths, things will work, and if I connect via a normal VPN connection everything works, but the user cannot scan or print - which is a problem. Have tried to find ways to create another tunnel on a normal VPN and have tried to find ways to force the correct tunnel on the split tunnel VPN. It appears that there is something related to the ISP because if I connect to Comcast or Verizon it is fine but once she connects to Insite then she has problems. I have been unable to get any support from Insite as they don't feel the issue is with them. We use a Nortel VPN client. Any thoughts or ideas would be appreciated.

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