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• Execute PHP after new Order in Magento

  - by Israel Lopez

  Hello There, I'm trying to figure out where I could drop in some PHP code to notify a CRM we are using (Solve360) that a new order has been placed, and that an event should be created (API) to fulfill the order. Order Product Checkout Complete Checkout & Capture CC Side notify CRM Done Not sure where to start, but I have had to make some small tweaks to fix the Quantum Gateway payment processor to work. In that module it appears that the objects for the order (email, amt, details) were available. However it seems it would be quite 'dirty' to insert more PHP code in there. Ideas? PHP 5.2.x & Magento 1.4.x

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• Symfony2 same form, different entities NOT related

  - by user1381537

  I'm trying to write one form for submitting against MySQL DB, but I can't get it working, I've tried a lot of things (separate forms, create an ->add('foo', new foo()) to a field, and trying to parse plain SQL with a normal HTML form is my only solution, which is obviously not the best. This is my DB structure: As you can see I need to insert the comments textarea to ticketcomments among the user who wrote it, etc. On crmentity the description field. Then on ticketcf the fields that I need to submit from form, are this (because you wont know if I don't tell you because of the field names): tcf.cf594 AS Type, tcf.cf675 AS Suscription, tcf.cf770 AS ID_PRODUCT, tcf.cf746 AS NotificationDate, tcf.cf747 AS ResponseDate, tcf.cf748 AS ResolutionDate, And, of course, every table needs to have the same ticketid id for the submitted form, so we can retrieve it with one simple query. It will be easy to do with plain SQL instead of using DQL and Symfony2 forms, but is not a good way to do it. Also, here's my "Ticket list" query, if you need it to have it more clear... SELECT t.ticketNo AS Ticket, t.title AS Asunto, t.status AS Estado, t.updateLog AS LOG, t.hours AS Horas, t.solution AS Solucion, t.priority AS Prioridad, tcf.cf594 AS Tipo, tcf.cf675 AS Suscripcion, tcf.cf770 AS IDPROD, tcf.cf746 AS F_Noti, tcf.cf747 AS F_Resp, tcf.cf748 AS F_Reso, CONCAT (cd.firstname, cd.lastname) AS Contacto, crm.description AS Descripcion, crm.crmid AS id FROM WbsGoclientsBundle:VtigerTroubletickets t INNER JOIN WbsGoclientsBundle:VtigerTicketcf tcf WITH t.ticketid = tcf.ticketid INNER JOIN WbsGoclientsBundle:VtigerContactdetails cd WITH t.parentId = cd.contactid INNER JOIN WbsGoclientsBundle:VtigerCrmentity crm WITH t.ticketid = crm.crmid WHERE t.parentId IN ( SELECT cd1.contactid FROM WbsGoclientsBundle:VtigerContactdetails cd1 WHERE cd1.accountid = ( SELECT cd2.accountid FROM WbsGoclientsBundle:VtigerContactdetails cd2 WHERE cd2.contactid = :contactid)) AND t.status <> \'Closed\' And also "Ticket details" query (which is not in DQL format yet, only SQL) is so simple, it only retrieve the comments field and createdtime from ticketcomments appended to this query so we have all the fields... Thank you. This is a test form, using troubletickets and ticketcomments, it's returning errores because I can't set a comments field because troubletickets doesn't has it, but I need that field to be submitted to ticketcomments ... VtigerTicketcommentsType <?php namespace WbsGo\clientsBundle\Form\Type; use Symfony\Component\Form\AbstractType, Symfony\Component\Form\FormBuilderInterface; use Symfony\Component\OptionsResolver\OptionsResolverInterface; class VtigerTicketcommentsType extends AbstractType { public function buildForm(FormBuilderInterface $builder, array $options) { $builder ->add('ticketid') ->add('comments') ->add('ownerid') ->add('ownertype') ->add('createdtype') ; } public function setDefaultOptions(OptionsResolverInterface $resolver) { $resolver->setDefaults(array( 'data_class' => 'WbsGo\clientsBundle\Entity\VtigerTicketcomments' )); } public function getName() { return 'comments'; } } OpenTicketType.php <?php namespace WbsGo\clientsBundle\Form; use Symfony\Component\Form\AbstractType, Symfony\Component\Form\FormBuilderInterface ; use WbsGo\clientsBundle\Form\Type\VtigerTicketcommentsType; use Symfony\Component\OptionsResolver\OptionsResolverInterface; class OpenTicketType extends AbstractType { public function buildForm(FormBuilderInterface $builder, array $options) { $builder ->add('title') ->add('priority') ->add('solution') ->add('comments', 'collection', array( 'type' => new VtigerTicketcommentsType() )) ; } public function setDefaultOptions(OptionsResolverInterface $resolver) { $resolver->setDefaults(array( 'data_class' => 'WbsGo\clientsBundle\Entity\VtigerTroubletickets' )); } public function getName() { return 'ticket'; } } TicketController.php <?php namespace WbsGo\clientsBundle\Controller; use Symfony\Bundle\FrameworkBundle\Controller\Controller; use WbsGo\clientsBundle\Entity\VtigerTroubletickets; use WbsGo\clientsBundle\Entity\VtigerTicketcomments; use WbsGo\clientsBundle\Form\OpenTicketType; use Symfony\Component\HttpFoundation\Request; class TicketController extends Controller { public function indexAction() { $em = $this->getDoctrine()->getManager(); $tickets = $em ->getRepository('WbsGoclientsBundle:VtigerTroubletickets') ->findAllOpenByCustomerId($this->getUser()->getId()); $userdata = $this->getDoctrine()->getManager() ->getRepository('WbsGoclientsBundle:VtigerContactdetails') ->findContact($this->getUser()->getId()); return $this ->render('WbsGoclientsBundle:Ticket:index.html.twig', array('tickets' => $tickets, 'userdata' => $userdata)); } public function addAction() { $assets = $this->getDoctrine()->getManager() ->getRepository('WbsGoclientsBundle:VtigerAssets') ->findAssetByAccountId($this->getUser()->getId()); $assetlist = array(); foreach ($assets as $key => $v) { $assetlist[$key] = $key; } $form = $this->createForm(new OpenTicketType(), new VtigerTroubletickets()); return $this ->render('WbsGoclientsBundle:Ticket:add.html.twig', array('form' => $form->createView(), 'assets' => $assets,)); } } This is the error Symfony2 is returning Neither the property "comments" nor one of the methods "getComments()", "isComments()", "hasComments()", "_get()" or "_call()" exist and have public access in class "WbsGo\clientsBundle\Entity\VtigerTroubletickets". EDIT 2 This code is actually rendering my forms, but I need help in order to submit each XXXType form to its corresponding table. public function buildForm(FormBuilderInterface $builder, array $options) { $builder ->add('descripcion') ->add('prioridad') ->add('solucion') ->add('comment', new VtigerTicketcommentsType() ) ->add('contacto') ->add('suscripcion') ->add('producto', 'entity', array( 'class' => 'WbsGo\clientsBundle\Entity\VtigerAssets', 'property' => 'assetname', 'empty_value' => '--SELECT--', 'query_builder' => function(\WbsGo\clientsBundle\Entity\VtigerAssetsRepository $repository) { //return $repository->findAssetByAccountId($this->customerId); return $repository->createQueryBuilder('a') ->select('a') ->where('a.account = (SELECT cd.accountid FROM WbsGoclientsBundle:VtigerContactdetails cd WHERE cd.contactid = ?1)') ->setParameter(1, $this->customerId); } ) ) ->add('hardware') ->add('backup') ->add('web') ->add('restore') ->add('customerId') ; } I also removed ->add('ticketid') from VtigerTicketcommentsType.php because it has relationship and is not needed. it's auto_incremental and must be generated once everything is submitted.

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• Developer Training – Various Options for Maximum Benefit – Part 4

  - by pinaldave

  Developer Training - Importance and Significance - Part 1 Developer Training – Employee Morals and Ethics – Part 2 Developer Training – Difficult Questions and Alternative Perspective - Part 3 Developer Training – Various Options for Developer Training – Part 4 Developer Training – A Conclusive Summary- Part 5 If you have been reading this series, by now you are aware of all the pros and cons that can come along with training.  We’ve asked and answered hard questions, and investigated them “whys” and “hows” of training.  Now it is time to talk about all the different kinds of training that are out there! On Job Training The most common type of training is on the job training.  Everyone receives this kind of education – even experts who come in to consult have to be taught where the printer, pens, and copy machines are.  If you are thinking about more concrete topics, though, on the job training can be some of the easiest to come across.  Picture this: someone in the company whom you really admire is hard at work on a project.  You come up to them and ask to help them out – if they are a busy developer, the odds are that they will say “yes, please!”   If you phrase your question as an offer of help, you can receive training without ever putting someone in the awkward position of acting as a mentor.  However, some people may want the task of being a mentor.  It can never hurt to ask.  Most people will be more than willing to pass their knowledge along. Extreme Programming If your company and coworkers are willing, you can even investigate Extreme Programming.  This is a type of programming that allows small teams to quickly develop code and products that are released with almost immediate user feedback.  You can find more information at http://www.extremeprogramming.org/.  If this is something your company could use, suggest it to your supervisor.  Even if they say no, it will make it clear that you are a go-getter who is interested in new and exciting projects.  If the answer is yes, then you have the opportunity to get some of the best on the job training around. In Person Training Click on Image to Enlarge When you say the word “training,” most people’s minds go back to the classroom, an image they are familiar with.  While training doesn’t always have to be in a traditional setting, because it is so familiar it can also be the most valuable type of training.  There are many ways to get training through a live instructor.  Some companies may be willing to send a representative to you, where employees will get training, sometimes food and coffee, and a live instructor who can answer questions immediately.  Sometimes these trainers are also able to do consultations at the same time, which can invaluable to a company.  If you are the one to asks your supervisor for a training session that can also be turned into a consultation, you may stick in their minds as an incredibly dedicated employee.  If you can’t find a representative, local colleges can also be a good resource for free or cheap classes – or they may have representatives coming who are willing to take on a few more students. Benefits of On Demand Developer Training Of course, you can often get the best of all these types of training with online or On Demand training.  You can get the benefit of a live instructor who is willing to answer questions (although in this case, usually through e-mail or other online venues), there are often real-world examples to follow along – like on the job training – and best of all you can learn whenever you have the time or need.  Did a problem with your server come up at midnight when all your supervisors are safe at home and probably in bed?  No problem!  On Demand training is especially useful if you need to slow down, pause, or rewind a training session.  Not even a real-life instructor can do that! When I was writing this blog post, I felt that each of the subject, which I have covered can be blog posts of itself. However, I wanted to keep the the blog post concise and so touch based on three major training aspects 1) On Job Training 2) In Person Training and 3) Online training. Here is the question for you – is there any other kind of training methods available, which are effective and one should consider it? If yes, what are those, I may write a follow up blog post on the same subject next week. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Developer Training, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• DynaTrace Beefs Up Support for Microsoft Applications

  The application performance management vendor ups support for platforms such as SharePoint Server, Dynamics CRM, and Visual Studio 2010....Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• CodePlex Daily Summary for Thursday, March 11, 2010

  CodePlex Daily Summary for Thursday, March 11, 2010New ProjectsASP.NET Wiki Control: This ASP.NET user control allows you to embed a very useful wiki directly into your already existing ASP.NET website taking advantage of the popula...BabyLog: Log baby daily activity.buddyHome: buddyHome is a project that can make your home smarter. as good as your buddy. Cloud Community: Cloud Community makes it easier for organizations to have a simple to use community platform. Our mission is to create an easy to use community pl...Community Connectors for Microsoft CRM 4.0: Community Connectors for Microsoft CRM 4.0 allows Microsoft CRM 4.0 customers and partners to monitor and analyze customers’ interaction from their...Console Highlighter: Hightlights Microsoft Windows Command prompt (cmd.exe) by outputting ANSI VT100 Control sequences to color the output. These sequences are not hand...Cornell Store: This is IN NO WAY officially affiliated or related to the Cornell University store. Instead, this is a project that I am doing for a class. Ther...DevUtilities: This project is for creating some utility tools, and they will be useful during the development.DotNetNuke® Skin Maple: A DotNetNuke Design Challenge skin package submitted to the "Personal" category by DyNNamite.co.uk. The package includes 4 color variations and sev...HRNet: HRNetIIS Web Site Monitoring: A software for monitor a particular web site on IIS, even if its IP is sharing between different web site.Iowa Code Camp: The source code for the Iowa Code Camp website.Leonidas: Leonidas is a virtual tutorLunch 'n Learn: The Lunch 'n Learn web application is an open source ASP.NET MVC application that allows you to setup lunch 'n learn presentations for your team, c...MNT Cryptography: A very simple cryptography classMooiNooi MVC2LINQ2SQL Web Databinder: mvc2linq2sql is a databinder for ASP.NET MVC that make able developer to clean bind object from HTML FORMS to Linq entities. Even 1 to N relations ...MoqBot: MoqBot is an auto mocking library for Moq and Ninject.mtExperience1: hoiMvcPager: MvcPager is a free paging component for ASP.NET MVC web application, it exposes a series of extension methods for using in ASP.NET MVC applications...OCal: OCal is based on object calisthenics to identify code smellsPex Custom Arithmetic Solver: Pex Custom Arithmetic Solver contains a collection of meta-heuristic search algorithms. The goal is to improve Pex's code coverage for code involvi...SetControls: Расширеные контролы для ASP.NET приложений. Полная информация ближе к релизу...shadowrage1597: CTC 195 Game Design classSharePoint Team-Mailer: A SharePoint 2007 solution that defines a generic CustomList for sending e-mails to SharePoint Groups.Sql Share: SQL Share is a collaboration tool used within the science to allow database engineers to work tightly with domain scientists.TechCalendar: Tech Events Calendar ASP.NET project.ZLYScript: A very simple script language compiler.New ReleasesALGLIB: ALGLIB 2.4.0: New ALGLIB release contains: improved versions of several linear algebra algorithms: QR decomposition, matrix inversion, condition number estimatio...AmiBroker Plug-Ins with C#: AmiBroker Plug-Ins v0.0.2: Source codes and a binaryAppFabric Caching UI Admin Tool: AppFabric Caching Beta 2 UI Admin Tool: System Requirements:.NET 4.0 RC AppFabric Caching Beta2 Test On:Win 7 (64x)Autodocs - WCF REST Automatic API Documentation Generator: Autodocs.ServiceModel.Web: This archive contains the reference DLL, instructions and license.Compact Plugs & Compact Injection: Compact Injection and Compact Plugs 1.1 Beta: First release of Compact Plugs (CP). The solution includes a simple example project of CP, called "TestCompactPlugs1". Also some fixes where made ...Console Highlighter: Console Highlighter 0.9 (preview release): Preliminary release.Encrypted Notes: Encrypted Notes 1.3: This is the latest version of Encrypted Notes (1.3). It has an installer - it will create a directory 'CPascoe' in My Documents. The last one was ...Family Tree Analyzer: Version 1.0.2: Family Tree Analyzer Version 1.0.2 This early beta version implements loading a gedcom file and displaying some basic reports. These reports inclu...FRC1103 - FRC Dashboard viewer: 2010 Documentation v0.1: This is my current version of the control system documentation for 2010. It isn't complete, but it has the information required for a custom dashbo...jQuery.cssLess: jQuery.cssLess 0.5 (Even less release): NEW - support for nested special CSS classes (like :hover) MAIN RELEASE This release, code "Even less", is the one that will interpret cssLess wit...MooiNooi MVC2LINQ2SQL Web Databinder: MooiNooi MVC2LINQ2SQL DataBinder: I didn't try this... I just took it off from my project. Please, tell me any problem implementing in your own development and I'll be pleased to h...MvcPager: MvcPager 1.2 for ASP.NET MVC 1.0: MvcPager 1.2 for ASP.NET MVC 1.0Mytrip.Mvc: Mytrip 1.0 preview 1: Article Manager Blog Manager L2S Membership(.NET Framework 3.5) EF Membership(.NET Framework 4) User Manager File Manager Localization Captcha ...NodeXL: Network Overview, Discovery and Exploration for Excel: NodeXL Excel 2007 Template, version 1.0.1.117: The NodeXL Excel 2007 template displays a network graph using edge and vertex lists stored in an Excel 2007 workbook. What's NewThis version adds ...Pex Custom Arithmetic Solver: PexCustomArithmeticSolver: This is the alpha release containing the Alternating Variable Method and Evolution Strategies to try and solve constraints over floating point vari...Scrum Sprint Monitor: v1.0.0.44877: What is new in this release? Major performance increase in animations (up to 50 fps from 2 fps) by replacing DropShadow effect with png bitmaps; ...sELedit: sELedit v1.0b: + Added support for empty strings / wstrings + Fixed: critical bug in configuration files (list 53)sPWadmin: pwAdmin v0.9_nightly: + Fixed: XML editor can now open and save character templates + Added: PWI item name database + Added: Plugin SupportTechCalendar: Events Calendar v.1.0: Initial release.The Silverlight Hyper Video Player [http://slhvp.com]: Beta 2: Beta 2.0 Some fixes from Beta 1, and a couple small enhancements. Intensive testing continues, and I will continue to update the code at least ever...ThreadSafe.Caching: 2010.03.10.1: Updates to the scavanging behaviour since last release. Scavenging will now occur every 30 seconds by default and all objects in the cache will be ...VCC: Latest build, v2.1.30310.0: Automatic drop of latest buildVisual Studio DSite: Email Sender (C++): The same Email Sender program that I but made in visual c plus plus 2008 instead of visual basic 2008.Web Forms MVP: Web Forms MVP CTP7: The release can be considered stable, and is in use behind several high traffic, public websites. It has been marked as a CTP release as it is not ...White Tiger: 0.0.3.1: Now you can load or create files with whatever root element you want *check f or sets file permisionsMost Popular ProjectsMetaSharpWBFS ManagerRawrAJAX Control ToolkitMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitWindows Presentation Foundation (WPF)ASP.NETMicrosoft SQL Server Community & SamplesASP.NET Ajax LibraryMost Active ProjectsUmbraco CMSRawrSDS: Scientific DataSet library and toolsN2 CMSFasterflect - A Fast and Simple Reflection APIjQuery Library for SharePoint Web ServicesBlogEngine.NETFarseer Physics Enginepatterns & practices – Enterprise LibraryCaliburn: An Application Framework for WPF and Silverlight

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• Using a "white list" for extracting terms for Text Mining

  - by [email protected]

  In Part 1 of my post on "Generating cluster names from a document clustering model" (part 1, part 2, part 3), I showed how to build a clustering model from text documents using Oracle Data Miner, which automates preparing data for text mining. In this process we specified a custom stoplist and lexer and relied on Oracle Text to identify important terms.  However, there is an alternative approach, the white list, which uses a thesaurus object with the Oracle Text CTXRULE index to allow you to specify the important terms. INTRODUCTIONA stoplist is used to exclude, i.e., black list, specific words in your documents from being indexed. For example, words like a, if, and, or, and but normally add no value when text mining. Other words can also be excluded if they do not help to differentiate documents, e.g., the word Oracle is ubiquitous in the Oracle product literature. One problem with stoplists is determining which words to specify. This usually requires inspecting the terms that are extracted, manually identifying which ones you don't want, and then re-indexing the documents to determine if you missed any. Since a corpus of documents could contain thousands of words, this could be a tedious exercise. Moreover, since every word is considered as an individual token, a term excluded in one context may be needed to help identify a term in another context. For example, in our Oracle product literature example, the words "Oracle Data Mining" taken individually are not particular helpful. The term "Oracle" may be found in nearly all documents, as with the term "Data." The term "Mining" is more unique, but could also refer to the Mining industry. If we exclude "Oracle" and "Data" by specifying them in the stoplist, we lose valuable information. But it we include them, they may introduce too much noise. Still, when you have a broad vocabulary or don't have a list of specific terms of interest, you rely on the text engine to identify important terms, often by computing the term frequency - inverse document frequency metric. (This is effectively a weight associated with each term indicating its relative importance in a document within a collection of documents. We'll revisit this later.) The results using this technique is often quite valuable. As noted above, an alternative to the subtractive nature of the stoplist is to specify a white list, or a list of terms--perhaps multi-word--that we want to extract and use for data mining. The obvious downside to this approach is the need to specify the set of terms of interest. However, this may not be as daunting a task as it seems. For example, in a given domain (Oracle product literature), there is often a recognized glossary, or a list of keywords and phrases (Oracle product names, industry names, product categories, etc.). Being able to identify multi-word terms, e.g., "Oracle Data Mining" or "Customer Relationship Management" as a single token can greatly increase the quality of the data mining results. The remainder of this post and subsequent posts will focus on how to produce a dataset that contains white list terms, suitable for mining. CREATING A WHITE LIST We'll leverage the thesaurus capability of Oracle Text. Using a thesaurus, we create a set of rules that are in effect our mapping from single and multi-word terms to the tokens used to represent those terms. For example, "Oracle Data Mining" becomes "ORACLEDATAMINING." First, we'll create and populate a mapping table called my_term_token_map. All text has been converted to upper case and values in the TERM column are intended to be mapped to the token in the TOKEN column. TERM                                TOKEN DATA MINING                         DATAMINING ORACLE DATA MINING                  ORACLEDATAMINING 11G                                 ORACLE11G JAVA                                JAVA CRM                                 CRM CUSTOMER RELATIONSHIP MANAGEMENT    CRM ... Next, we'll create a thesaurus object my_thesaurus and a rules table my_thesaurus_rules: CTX_THES.CREATE_THESAURUS('my_thesaurus', FALSE); CREATE TABLE my_thesaurus_rules (main_term     VARCHAR2(100),                                  query_string  VARCHAR2(400)); We next populate the thesaurus object and rules table using the term token map. A cursor is defined over my_term_token_map. As we iterate over  the rows, we insert a synonym relationship 'SYN' into the thesaurus. We also insert into the table my_thesaurus_rules the main term, and the corresponding query string, which specifies synonyms for the token in the thesaurus. DECLARE   cursor c2 is     select token, term     from my_term_token_map; BEGIN   for r_c2 in c2 loop     CTX_THES.CREATE_RELATION('my_thesaurus',r_c2.token,'SYN',r_c2.term);     EXECUTE IMMEDIATE 'insert into my_thesaurus_rules values                        (:1,''SYN(' || r_c2.token || ', my_thesaurus)'')'     using r_c2.token;   end loop; END; We are effectively inserting the token to return and the corresponding query that will look up synonyms in our thesaurus into the my_thesaurus_rules table, for example:     'ORACLEDATAMINING'        SYN ('ORACLEDATAMINING', my_thesaurus)At this point, we create a CTXRULE index on the my_thesaurus_rules table: create index my_thesaurus_rules_idx on        my_thesaurus_rules(query_string)        indextype is ctxsys.ctxrule; In my next post, this index will be used to extract the tokens that match each of the rules specified. We'll then compute the tf-idf weights for each of the terms and create a nested table suitable for mining.

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• A Video Chat with OAUG President David Ferguson

  - by Aaron Lazenby

  A week ago, I had a chance to sit down with OAUG president David Ferguson. I was really looking forward to this conversation after the sharp opinion piece David submitted to Profit Online last year about what it takes to implement social CRM in a sales organization.  Here, David shares his thoughts about this year's Collaborate 10 conference, the topics users are exited about, and the work the OAUG will be doing in the next twelve months.

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• Innovation, Adaptability and Agility Emerge As Common Themes at ACORD LOMA Insurance Forum

  - by [email protected]

  Helen Pitts, senior product marketing manager for Oracle Insurance is blogging from the show floor of the ACORD LOMA Insurance Forum this week. Sessions at the ACORD LOMA Insurance Forum this week highlighted the need for insurance companies to think creatively and be innovative with their technology in order to adapt to continuously shifting market dynamics and drive business efficiency and agility.  LOMA President & CEO Robert Kerzner kicked off the day on Tuesday, citing how the recent downtown and recovery has impacted the insurance industry and the ways that companies are doing business.  He encouraged carriers to look for new ways to deliver solutions and offer a better service experience for consumers.  ACORD President & CEO Gregory Maciag reinforced Kerzner's remarks, noting how the industry's approach to technology and development of industry standards has evolved over the association's 40-year history and cited how the continued rise of mobile computing will change the way many carriers are doing business today and in the future. Drawing from his own experiences, popular keynote speaker and Apple Co-Founder Steve Wozniak continued this theme, delving into ways that insurers can unite business with technology.  "iWoz" encouraged insurers to foster an entrepreneurial mindset in a corporate environment to create a culture of creativity and innovation.  He noted that true innovation in business comes from those who have a passion for what they do.  Innovation was also a common theme in several sessions throughout the day with topics ranging from modernization of core systems, automated underwriting, distribution management, CRM and customer communications management.  It was evident that insurers have begun to move past the "old school" processes and systems that constrain agility, implementing new process models and modern technology to become nimble and more adaptive to the market.   Oracle Insurance executives shared a few examples of how insurers are achieving innovation during our Platinum Sponsor session, "Adaptive System Transformation:  Making Agility More Than a Buzzword." Oracle Insurance Senior Vice President and General Manager Don Russo was joined by Chuck Johnston, vice president, global strategy and alliances, and Srini Venkatasantham, vice president of product strategy.  The three shared how Oracle's adaptive solutions for insurance, with a focus on how the key pillars of an adaptive systems - configurable applications, accessible information, extensible content and flexible process - have helped insurers respond rapidly, perform effectively and win more business. Insurers looking to innovate their business with adaptive insurance solutions including policy administration, business intelligence, enterprise document automation, rating and underwriting, claims, CRM and more stopped by the Oracle Insurance booth on the exhibit floor.  It was a premiere destination for many participating in the exhibit hall tours conducted throughout the day. Finally, red was definitely the color of the evening at the Oracle Insurance "Red Hot" customer celebration at the House of Blues. The event provided a great opportunity for our customers to come together and network with the Oracle Insurance team and their peers in the industry.  We look forward to visiting more with of our customers and making new connections today. Helen Pitts is senior product marketing manager for Oracle Insurance. 

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• Top Tweets SOA Partner Community – November 2011

  - by JuergenKress

  Send your tweets @soacommunity #soacommunity and follow us at http://twitter.com/soacommunity soacommunity SOA Community Dutch ACEs SOA Partner Community award celebration wp.me/p10C8u-i9 OracleBPM Gauging Maturity of your BPM Strategy – part 1/2, bit.ly/vJE9UZ MagicChatzi Dutch ACE’s and ACE Directors had a small party: achatzia.blogspot.com/2011/11/celebr… leonsmiers #Capgemini #Oracle #BPM Blog index bit.ly/tUYtvD #yam lucasjellema Blog post by my colleague Emiel on the AMIS blog: Timeouts in Oracle SOA Suite 11g – tinyurl.com/73amo3r biemond Solving __OAUX_GENXSD_.TOP.XSD with BPEL: When you use an external web service in combination with a BPEL servic… t.co/Gzzatzrr OracleBlogs Jumpstart Fusion Middleware projects with Oracle User Productivity Kit ow.ly/1fJMev cpurdy on Oracle Coherence data grid, its new RESTful APIs, and Oracle Service Bus (OSB): blogs.oracle.com/slc/entry/orac… Accenture Learn how Service-Oriented Architecture can help public service agencies solve legacy system issues. bit.ly/sTteM4 #SOA eelzinga Thanks for organising it Andreas! #soacommunity eelzinga Had a nice drink with the fellow Dutch Oracle ACE members for a little celebration of the SOA Community Partner Award. #soacommunity EmielP Wrote a blogpost about timeouts in the #Oracle #SOA Suite: bit.ly/uhUcrX OracleBlogs Processing Binary Data in SOA Suite 11g t.co/Tzd1xBsY OracleBlogs Finding the Value in SOA by Stephen Bennett t.co/9MMLJoLz OTNArchBeat SOA All the Time; Architects in AZ; Clearing Info Integration hurdles t.co/5viNj8ib OracleBlogs Demo: Business Transaction Management with SOA Management Pack ow.ly/1fFBv3 OTNArchBeat SOA All the Time; Architects in AZ; Clearing Info Integration hurdles t.co/Dnfzo0PN oracletechnet Wikis.oracle.com lives leonsmiers A new #capgemini #oracle #blog, Measuring the Human Task activity in Oracle BPM bit.ly/uPan08 #yam @CapgeminiOracle OTNArchBeat 3 SOA business cases, explained in a 2-minute elevator speech | @JoeMcKendrick t.co/aYGNkZup OTNArchBeat Gartner, Inc. places Oracle SOA Governance in Magic Quadrant for SOA Governance Technologies t.co/bSG5cuTr Jphjulstad Red carpet to Oracle BPM – evita.no evita.no/ikbViewer/soa-… Oracle #Oracle Named a Leader in #SOA Governance Magic Quadrant by Leading Analyst Firm t.co/prnyGu2U soacommunity What presentations & topics do you like to see at the next SOA & BPM & Webcenter Community Forum early 2012? #soacommunity soacommunity Oracle BPM Suite 11g Handbook Released wp.me/p10C8u-hU OTNArchBeat SOA Development Virtual Developer Day (On Demand) | @soacommunity bit.ly/sqhQmX OracleBlogs SOA Development Virtual Developer Day (On Demand) t.co/MDrdnx0h 9 Nov Favorite Undo Retweet Reply OracleBlogs Specialized Partners Only! New Service to Promote Your Events t.co/qTgyEpY4 biemond @stevendavelaar this is for you t.co/hInKCcfY it explains your sso problem soacommunity SOA Development Virtual Developer Day (on demand) t.co/flXPWk4R soacommunity IPT Swiss SOA Experts – thanks for the nice ink wp.me/p10C8u-i3 soacommunity Enjoy #wjax specially the presentations from our #ACE @t_winterberg @myfear @AdamBien pic.twitter.com/m8VcBSG3 OTNArchBeat Discounts on books, more, for Oracle Technology Network members bit.ly/vRxMfB OracleSOA Justify the ROI of SOA in 10 seconds…a pic is worth 1000 words bit.ly/roi_of_soa_img #oraclesoa #soa #oow11 orclateamsoa A-Team SOA Blog: Case Management in BPM 11g -  Mark Foster Oracle BPM 11g & Case Management I’ve seen… t.co/l5zb6pFr t_winterberg Die nächste SIG #SOA steht an: 7.12. in Hamburg. Neues Tooling und Erfahrungen rund um Oracle FMW, SOA, BPM… (cont) deck.ly/~YC57v OracleBlogs Continuous Integration for SOA/BPM ow.ly/1fsekI OracleBlogs BPM Suite 11g Handbook Released ow.ly/1frlzv lucasjellema Iterating over collection (array) in BPM (and dispatching jobs for entries in array): t.co/1SEhSvWv – subprocesses are the key. lucasjellema Lucas Jellema Useful tip from Mark Nelson: BPM API documentation (as well as Human Workflow Service) available: redstack.wordpress.com/2011/09/28/api… OTNArchBeat SOA, cloud: it’s the architecture that matters | Joe McKendrick zd.net/tNCiTF orclateamsoa: Building a job dispatcher in BPM -or- Iterating over collections in BPM ow.ly/1frbrz orclateamsoa Using the Database as a Policy Store for SOA 11g ow.ly/1frbrA OracleBPM Oracle launches Process Accelerators for BPM: t.co/XPEE61QL Jphjulstad Human-Centric BPM Selection Checklist t.co/3TZXZHLH OracleBlogs Fusion Middleware General Session at OOW 2011: Missed It? Read On… t.co/aU5JvM6K gschmutz Great! The product page of the OSB 11g Development Cookbook is now online: t.co/5Jfbe6Ng Looking forward to get it, u too? brhubart Oracle IT Architecture Essentials; Lightweight Composite Service Development with SCA and Spring; Cloud Migration ow.ly/7esNg eelzinga New blogpost : Oracle Service Bus, Generic fault handling, bit.ly/sGr4UL #osb #oracleservicebus For regular information on Oracle SOA Suite become a member in the SOA Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Technorati Tags: soacommunity,twitter,Oracle,SOA Community,Jürgen Kress,OPN

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• Siebel 8.1.1 for Communication

  The latest release of Siebel CRM 8.1.1 includes many new features and enhancements for the Communications industry. In this webcast, you’ll hear from Brenda Harris, Principal Product Strategy Manager for Communications here at Oracle. She’ll explain how Siebel Communications 8.1.1 will help your communications company provide the most differentiated and personalized customer experience proven to increase customer loyalty and profitability levels.

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• Product Development Investment: A Measure of Vendor Performance

  - by Jim Mcglothlin

  The relationship between a large, complex organization and its key suppliers of information technology is normally more than just "strategic". Expectations about the duration of the relationship typically exceed 20 years. Enterprise applications and technology infrastructure are not expected to be changed out like petunias. So how would you rate the due diligence processes as performed in Higher Education when selecting critical, transformational information technology? My observation: I see a lot of effort put into elaborate demonstration of basic software functionality. I see a lot of attention paid to the cost element of technology acquisition, including the contracted cost of implementation consulting services. But the factor that receives only cursory analysis and due diligence is long-term performance--the ability of a vendor to grow, expand, and develop, and bring its customers along with it. So what should you look for in a long-term IT supplier? Oracle has a public track record for product development. The annual investment has been on a run rate of almost $3 Billion organic product development. Oracle's well-publicized acquisitions and mergers have been supplemental to its R&D. This is important for Higher Education. Another meaningful way to evaluate a company is to look at the tangible track record of enhancement. Consider the Oracle-PeopleSoft enterprise business platform since acquired by Oracle 6 years ago: Product or Technology Enhancement Customer or User Impact Service Oriented Architecture (SOA) 300+ new web services delivered in versions 9.0 & 9.1 provide flexibility, so that customers can integrate PeopleSoft with other applications. Campus Solutions has added Admissions and Constituent Web Services. Constituent Relationship Management PeopleSoft CRM 9.1 for Higher Education introduced new process flows for student recruiting and retention to support "Student Success" initiatives. A 360 view of the constituent is now delivered, and the concept of a single-stop Student Services Center is now in CRM 9.1 with tight integration to PeopleSoft Campus Solutions. Human Capital Management Contract Pay for Education, with flexibility for configuration and calculation, has been extended in HCM 9.1. New chartfield integration among Project Costing - Time & Labor - Payroll to serve the labor distribution requirements for Grants / Sponsored Research. Talent Management PeopleSoft 9.0 and 9.1 feature an integrated talent management approach centered on definitions in "Profile Manager", with all new usability improvements. Internal and external candidate pools, and the entire recruitment process, are driven by delivered configurable selection and on-boarding processes. Interview scheduling, and online job offers are newly delivered processes. Performance Management PeopleSoft HCM ePerformance 9.1 will include significant new functionality designed to help organizations more effectively align business objectives with employee goals. Using an Organization Chart view, your business goals can flow down to become tangible objectives per employee. Succession Planning / Workforce Development New in HCM 9.0, enhanced in 9.1, is a planning capability for regular or unusual (major organizational change) succession of internal or external candidates. PeopleSoft supports employee-based career planning, which ultimately increases the integrity of the succession planning process (identify their career needs, plans, preferences, and interests). Dashboards / Oracle Business Intelligence Application Suite Oracle Human Resources Analytics provides the workforce information foundation that integrates data from HR functional areas and Finance. Oracle Human Resources Analytics delivers 9 dashboards and over 200 reports. Provide your HR professionals and front-line managers the tools to analyze workforce staffing, retention, productivity, to better source high-quality applicants, and to reduce absence costs. Multi-year Planning and Commitment Control External funding sources, especially Grants, require a multi-year encumbrance business process. PeopleSoft HCM 9.1 adds multi-year funding and commitment control, including budget checking. The newly designed Real Time Budget Checking will provide the customer with an updated snapshot of their budget and encumbrances at any given time. Position Budgeting with Hyperion Hyperion Planning world-class products now include delivered integration to PeopleSoft HCM. Position Budgeting is available in the new Public Sector Planning module of Hyperion. Web 2.0 features for the latest in usability PeopleSoft 9.1 features a contemporary internet user experience: Partial-page refreshing Drag and drop pagelets New menu structure Navigation pagelets Modal popup message windows Favorites & recently used links Type-ahead Drag and drop grid columns, pop-out grids Portal Workspaces Enterprise 2.0 for your collaborative web communities, using new content management, along with Wikis, blogs, and discussion forums in PeopleSoft Portal 9.1. PeopleTools enhanced by Oracle Fusion Middleware Standards-based tools have been added to the PeopleTools application infrastructure: BI (XML) Publisher, Java tools. Certified for use with PeopleSoft: Oracle Business Intelligence (OBIEE), Oracle Enterprise Manager, Oracle Weblogic Server, Oracle SOA Suite. Hosting for PeopleSoft applications A solid new deployment option: Oracle On Demand remote hosting center for high scalability, security, and continuity of operations. Business Process Outsourcing (BPO) for HCM / Payroll functions Partnership with AT&T provides hosting of HR/Payroll application along with payroll business process operations, and subscription-based service fees (SaaS). AT&T BPO full service includes pay sheet processing, bank and 3rd party file transfer, payroll tax handling, etc. Continuous Delivery Model Feature Packs provide faster time-to-benefit; new features become available in PeopleSoft 9.1 (or Campus Solutions 9.0) without need to perform upgrade. Golden person data model across all campus applications Oracle Higher Education Constituent Hub provides synchronization and data governance of person data across any application, e.g. HR/ Payroll, Student Information System, Housing, Emergency Contact, LMS, CRM. Oracle's aggressive enhancement plans within the "Applications Unlimited" program continue, as new functionality is under development for a new version of a PeopleSoft release planned for 2012. Meanwhile, new capabilities are planned on an annual basis in Feature Packs. PeopleSoft just delivered the HCM 2010 Feature Pack and another is planned for 2011. In February we plan to have over 100 customers from our Customer Advisory Boards at our PeopleSoft Development Center in California to review designs for all of these releases. For those of you near New York City The investment and progressive development story described above is the subject of an Oracle road show event on February 9, 2011. Charting Your Course with Oracle Applications is a global event series designed to help business and IT executives assess the impact of new inflection points on their business and applications roadmap: changing workforces, shifting customer and constituent bases, and increased volatility. Learn how innovations ranging from new deployment models like cloud computing to the introduction of social applications and smart devices are delivering results across all areas of business and industry. THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE INCORPORATED INTO A CONTRACT OR AGREEMENT.

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• The Whole Enchilada — Fusion Supply Chain in the Cloud

  - by Kathryn Perry

  A guest post by Tyra Crockett, Senior Manager at Oracle No other vendor can offer everything in the cloud the way Oracle can. You can get HR from Workday and CRM from Salesforce, but you can get the whole enchilada—HCM, CRM and ERP—all from Oracle on one platform. If you’re thinking about using Oracle's Cloud Services to implement the newest Oracle Fusion Supply Chain applications, this post is for you. Point #1: The Oracle Cloud Applications Services portfolio includes ERP cloud services which are flexible and can adapt to fill your supply chain needs. For example, you might be opening a small distribution facility in California, but don’t have the time or IT resources to warrant a full scale supply chain implementation. You can use Oracle’s Cloud to implement the Oracle Fusion Supply Chain applications you need without an increase in IT staff or hardware. Then as your business grows, you can add more features and applications to your cloud.   Point #2: Whether you’re implementing a slice of the Fusion Procurement pie, or the entire ERP portfolio, you want to be up and running fast with low upfront costs and investment risks. That’s where you can trust a world-class technology organization like Oracle. Your SaaS subscription-based deployment model will take away the headaches associated with determining your software costs. You also will be able to eliminate expensive customizations and configure your deployment as you like, saving you time and money during the initial stages and upon upgrade. Point #3: Another great benefit of operating your Oracle Fusion Supply Chain in the cloud is the opportunity to standardize your processes across your entire supply chain. You can institute processes in San Francisco and be confident they will be followed in Mexico City and Hong Kong. Point #4: If data security is a concern – and it is for most of us – Oracle-managed cloud services give you the comfort of knowing that your data will always be there when you need it. You will not have to manage the IT services associated with patching and upgrade. They will be taken care of automatically. This enables you to focus on what you do best: managing your business. Point #5: Cloud services aren’t an either/or proposition. You might have very good business reasons for choosing a hybrid model -- running some applications in the cloud and others on premise. That allows you to leverage your own IT department, when and where you need to, and shift focus when necessary. I urge you to take a hard look at the Oracle Fusion Supply Chain applications running in the cloud. These solutions running alongside your existing legacy systems can solve your toughest business challenges as you move forward in the 21st century.

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• Pre-rentrée Oracle Open World 2012 : à vos agendas

  - by Eric Bezille

  A maintenant moins d'un mois de l’événement majeur d'Oracle, qui se tient comme chaque année à San Francisco, fin septembre, début octobre, les spéculations vont bon train sur les annonces qui vont y être dévoilées... Et sans lever le voile, je vous engage à prendre connaissance des sujets des "Key Notes" qui seront tenues par Larry Ellison, Mark Hurd, Thomas Kurian (responsable des développements logiciels) et John Fowler (responsable des développements systèmes) afin de vous donner un avant goût. Stratégie et Roadmaps Oracle Bien entendu, au-delà des séances plénières qui vous donnerons  une vision précise de la stratégie, et pour ceux qui seront sur place, je vous engage à ne pas manquer les séances d'approfondissement qui auront lieu dans la semaine, dont voici quelques morceaux choisis : "Accelerate your Business with the Oracle Hardware Advantage" avec John Fowler, le lundi 1er Octobre, 3:15pm-4:15pm "Why Oracle Softwares Runs Best on Oracle Hardware" , avec Bradley Carlile, le responsable des Benchmarks, le lundi 1er Octobre, 12:15pm-13:15pm "Engineered Systems - from Vision to Game-changing Results", avec Robert Shimp, le lundi 1er Octobre 1:45pm-2:45pm "Database and Application Consolidation on SPARC Supercluster", avec Hugo Rivero, responsable dans les équipes d'intégration matériels et logiciels, le lundi 1er Octobre, 4:45pm-5:45pm "Oracle’s SPARC Server Strategy Update", avec Masood Heydari, responsable des développements serveurs SPARC, le mardi 2 Octobre, 10:15am - 11:15am "Oracle Solaris 11 Strategy, Engineering Insights, and Roadmap", avec Markus Flier, responsable des développements Solaris, le mercredi 3 Octobre, 10:15am - 11:15am "Oracle Virtualization Strategy and Roadmap", avec Wim Coekaerts, responsable des développement Oracle VM et Oracle Linux, le lundi 1er Octobre, 12:15pm-1:15pm "Big Data: The Big Story", avec Jean-Pierre Dijcks, responsable du développement produits Big Data, le lundi 1er Octobre, 3:15pm-4:15pm "Scaling with the Cloud: Strategies for Storage in Cloud Deployments", avec Christine Rogers,  Principal Product Manager, et Chris Wood, Senior Product Specialist, Stockage , le lundi 1er Octobre, 10:45am-11:45am Retours d'expériences et témoignages Si Oracle Open World est l'occasion de partager avec les équipes de développement d'Oracle en direct, c'est aussi l'occasion d'échanger avec des clients et experts qui ont mis en oeuvre  nos technologies pour bénéficier de leurs retours d'expériences, comme par exemple : "Oracle Optimized Solution for Siebel CRM at ACCOR", avec les témoignages d'Eric Wyttynck, directeur IT Multichannel & CRM  et Pascal Massenet, VP Loyalty & CRM systems, sur les bénéfices non seulement métiers, mais également projet et IT, le mercredi 3 Octobre, 1:15pm-2:15pm "Tips from AT&T: Oracle E-Business Suite, Oracle Database, and SPARC Enterprise", avec le retour d'expérience des experts Oracle, le mardi 2 Octobre, 11:45am-12:45pm "Creating a Maximum Availability Architecture with SPARC SuperCluster", avec le témoignage de Carte Wright, Database Engineer à CKI, le mercredi 3 Octobre, 11:45am-12:45pm "Multitenancy: Everybody Talks It, Oracle Walks It with Pillar Axiom Storage", avec le témoignage de Stephen Schleiger, Manager Systems Engineering de Navis, le lundi 1er Octobre, 1:45pm-2:45pm "Oracle Exadata for Database Consolidation: Best Practices", avec le retour d'expérience des experts Oracle ayant participé à la mise en oeuvre d'un grand client du monde bancaire, le lundi 1er Octobre, 4:45pm-5:45pm "Oracle Exadata Customer Panel: Packaged Applications with Oracle Exadata", animé par Tim Shetler, VP Product Management, mardi 2 Octobre, 1:15pm-2:15pm "Big Data: Improving Nearline Data Throughput with the StorageTek SL8500 Modular Library System", avec le témoignage du CTO de CSC, Alan Powers, le jeudi 4 Octobre, 12:45pm-1:45pm "Building an IaaS Platform with SPARC, Oracle Solaris 11, and Oracle VM Server for SPARC", avec le témoignage de Syed Qadri, Lead DBA et Michael Arnold, System Architect d'US Cellular, le mardi 2 Octobre, 10:15am-11:15am "Transform Data Center TCO with Oracle Optimized Servers: A Customer Panel", avec les témoignages notamment d'AT&T et Liberty Global, le mardi 2 Octobre, 11:45am-12:45pm "Data Warehouse and Big Data Customers’ View of the Future", avec The Nielsen Company US, Turkcell, GE Retail Finance, Allianz Managed Operations and Services SE, le lundi 1er Octobre, 4:45pm-5:45pm "Extreme Storage Scale and Efficiency: Lessons from a 100,000-Person Organization", le témoignage de l'IT interne d'Oracle sur la transformation et la migration de l'ensemble de notre infrastructure de stockage, mardi 2 Octobre, 1:15pm-2:15pm Echanges avec les groupes d'utilisateurs et les équipes de développement Oracle Si vous avez prévu d'arriver suffisamment tôt, vous pourrez également échanger dès le dimanche avec les groupes d'utilisateurs, ou tous les soirs avec les équipes de développement Oracle sur des sujets comme : "To Exalogic or Not to Exalogic: An Architectural Journey", avec Todd Sheetz - Manager of DBA and Enterprise Architecture, Veolia Environmental Services, le dimanche 30 Septembre, 2:30pm-3:30pm "Oracle Exalytics and Oracle TimesTen for Exalytics Best Practices", avec Mark Rittman, de Rittman Mead Consulting Ltd, le dimanche 30 Septembre, 10:30am-11:30am "Introduction of Oracle Exadata at Telenet: Bringing BI to Warp Speed", avec Rudy Verlinden & Eric Bartholomeus - Managers IT infrastructure à Telenet, le dimanche 30 Septembre, 1:15pm-2:00pm "The Perfect Marriage: Sun ZFS Storage Appliance with Oracle Exadata", avec Melanie Polston, directeur, Data Management, de Novation et Charles Kim, Managing Director de Viscosity, le dimanche 30 Septembre, 9:00am-10am "Oracle’s Big Data Solutions: NoSQL, Connectors, R, and Appliance Technologies", avec Jean-Pierre Dijcks et les équipes de développement Oracle, le lundi 1er Octobre, 6:15pm-7:00pm Testez et évaluez les solutions Et pour finir, vous pouvez même tester les technologies au travers du Oracle DemoGrounds, (1133 Moscone South pour la partie Systèmes Oracle, OS, et Virtualisation) et des "Hands-on-Labs", comme : "Deploying an IaaS Environment with Oracle VM", le mardi 2 Octobre, 10:15am-11:15am "Virtualize and Deploy Oracle Applications in Minutes with Oracle VM: Hands-on Lab", le mardi 2 Octobre, 11:45am-12:45pm (il est fortement conseillé d'avoir suivi le "Hands-on-Labs" précédent avant d'effectuer ce Lab. "x86 Enterprise Cloud Infrastructure with Oracle VM 3.x and Sun ZFS Storage Appliance", le mercredi 3 Octobre, 5:00pm-6:00pm "StorageTek Tape Analytics: Managing Tape Has Never Been So Simple", le mercredi 3 Octobre, 1:15pm-2:15pm "Oracle’s Pillar Axiom 600 Storage System: Power and Ease", le lundi 1er Octobre, 12:15pm-1:15pm "Enterprise Cloud Infrastructure for SPARC with Oracle Enterprise Manager Ops Center 12c", le lundi 1er Octobre, 1:45pm-2:45pm "Managing Storage in the Cloud", le mardi 2 Octobre, 5:00pm-6:00pm "Learn How to Write MapReduce on Oracle’s Big Data Platform", le lundi 1er Octobre, 12:15pm-1:15pm "Oracle Big Data Analytics and R", le mardi 2 Octobre, 1:15pm-2:15pm "Reduce Risk with Oracle Solaris Access Control to Restrain Users and Isolate Applications", le lundi 1er Octobre, 10:45am-11:45am "Managing Your Data with Built-In Oracle Solaris ZFS Data Services in Release 11", le lundi 1er Octobre, 4:45pm-5:45pm "Virtualizing Your Oracle Solaris 11 Environment", le mardi 2 Octobre, 1:15pm-2:15pm "Large-Scale Installation and Deployment of Oracle Solaris 11", le mercredi 3 Octobre, 3:30pm-4:30pm En conclusion, une semaine très riche en perspective, et qui vous permettra de balayer l'ensemble des sujets au coeur de vos préoccupations, de la stratégie à l'implémentation... Cette semaine doit se préparer, pour tailler votre agenda sur mesure, à travers les plus de 2000 sessions dont je ne vous ai fait qu'un extrait, et dont vous pouvez retrouver l'ensemble en ligne.

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• Siebel-Oracle Integrations

  Aseem Chandra, Senior Director, Industry Strategy talks to Cliff about how customers can benefit now from packaged integration of Siebel CRM with Oracle back office applications, and the roadmap to upgrade to Fusion Applications.

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• Where are my sub templates?

  - by Tim Dexter

  This one is for standalone/BIEE uses of Publisher. All the ERP/CRM/HCM folks are already catered for and can tuck into a nut cutlet and arugala salad. Sorry, I have just watched Food Inc and even if only half of it is true; Im still on a crusade in my house against mass produced food. Wake up World! If you have ventured into the world of sub templating, you'll be reaping some development benefit. In terms of shared report components and calculations they are very useful. Just exporting all of your report headers and footers to a single sub template can potentially save you hours and hours of work and make you look like a star. If someone in management gets it into their head that they would like Comic San Serif font rather than Arial in their report headers, its a 10 min job rather than 100 hours! What about the rest of the report content? I hear you cry. Its coming in 11g, full master template support. Your management wants bright blue borders with yellow backgrounds for all the tables in your reports, 5 minute job! Getting back to sub templates and my comment about all the ERP/CRM/HCM folks be catered for. In the standalone release there is no out of the box directory for you to drop your sub templates. Dropping them into the main report directory would make sense but they are not accessible there via a URL. An oversight on our part and something that will be addressed in 11g. Sub templates are now a first class citizen in the world of BIP, you can upload them and BIP will know what to do with them. But what do you do right now? The easiest place to put them where BIP can 'see' them is to create a directory under the xmlpserver install directory in the J2EE container e.g. $J2EE_HOME/xmlpserver/xmlpserver/subtemplates You can call it whatever you want but when the server is started up, that directory is accessible via a URL i.e. http://tdexter:9704/xmlpserver/subtemplates/mysub.rtf. You can therefore put it into the top of your main templates and call the sub template. <?import: http://tdexter:9704/xmlpserver/subtemplates/mysub.rtf?> Of course, you can drop them anywhere you want, they just need to be in a web server mountable directory. Enjoy the arugala!

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• Webcast: Oracle und Inquira

  - by swalker

  Webcast: Oracle und Inquira: Branchenführender CRM-Service vereint mit branchenführendem Wissensmanagement Schauen Sie sich die Aufzeichnung des Webcasts zu Oracle und InQuira  an. Erfahren Sie, wie Sie dank des Zusammenschlusses von Oracle und InQuira geschäftliche Vorteile und bessere Ergebnisse erzielen können, da Sie nun über alle Kanäle hinweg erstklassigen und herausragenden Kundenservice und -support bereitstellen können.

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• The Netherland's Telco Market Leader Discusses the Value of Oracle's AIA to IT Managers

  Ernst Lamein, Manager IT Architecture CRM at KPN and David Krauss, Product Marketing Director at Oracle speak with Cliff about Oracle's Application Integration Architecture (AIA) and how it can help IT Managers address integration requirements while simplifying and consolidating their IT infrastructure.

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• Oracle WebCenter potencia los entornos colaborativos en las Aplicaciones de Oracle.

  - by david.gandara(at)oracle.com

  En este informe de la firma de analistas Forrester Research se explica el esfuerzo continuado por parte de Oracle en facilitar y mejorar las posibilidades para que sus distintas soluciones empresariales (ERP, CRM, SCM...) estén capacitadas para facilitar la colaboración entre los distintos usuarios del sistema, y poner a su disposición servicios Web 2.0 como Wiki, Discussions, Internet Messaging, VOIP...

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• How to store Role Based Access rights in web application?

  - by JonH

  Currently working on a web based CRM type system that deals with various Modules such as Companies, Contacts, Projects, Sub Projects, etc. A typical CRM type system (asp.net web form, C#, SQL Server backend). We plan to implement role based security so that basically a user can have one or more roles. Roles would be broken down by first the module type such as: -Company -Contact And then by the actions for that module for instance each module would end up with a table such as this: Role1 Example: Module Create Edit Delete View Company Yes Owner Only No Yes Contact Yes Yes Yes Yes In the above case Role1 has two module types (Company, and Contact). For company, the person assigned to this role can create companies, can view companies, can only edit records he/she created and cannot delete. For this same role for the module contact this user can create contacts, edit contacts, delete contacts, and view contacts (full rights basically). I am wondering is it best upon coming into the system to session the user's role with something like a: List<Role> roles; Where the Role class would have some sort of List<Module> modules; (can contain Company, Contact, etc.).? Something to the effect of: class Role{ string name; string desc; List<Module> modules; } And the module action class would have a set of actions (Create, Edit, Delete, etc.) for each module: class ModuleActions{ List<Action> actions; } And the action has a value of whether the user can perform the right: class Action{ string right; } Just a rough idea, I know the action could be an enum and the ModuleAction can probably be eliminated with a List<x, y>. My main question is what would be the best way to store this information in this type of application: Should I store it in the User Session state (I have a session class where I manage things related to the user). I generally load this during the initial loading of the application (global.asax). I can simply tack onto this session. Or should this be loaded at the page load event of each module (page load of company etc..). I eventually need to be able to hide / unhide various buttons / divs based on the user's role and that is what got me thinking to load this via session. Any examples or points would be great.

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• Oracle CX Cloud promotions extended twice (products and duration)!

  - by Richard Lefebvre

  The Oracle Cloud promotions, which include free months and/or pre-approved discounts (subject to T&C's) is extended throughout November 2014 and includes more products including Oracle Fusion CRM Cloud Service (Oracle Sales Cloud), Oracle RightNow Cloud Service and Social Relationship Management. For more information about these exciting promotions, please contact your local Oracle CX Sales Representative, Oracle Direct, your Oracle Alliance Manager or [email protected].

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• Fetching Latitude and Longitude Co-ordinates for Addresses using PowerShell

  - by Rob Farley

  Regular readers of my blog (at sqlblog.com – please let me know if you’re reading this elsewhere) may be aware that I’ve been doing more and more with spatial data recently. With the now-available SQL Server 2008 R2 Reporting Services including maps, it’s a topic that interests many people. Interestingly though, although many people have plenty of addresses in their various databases (whether they be CRM systems, HR systems or whatever), my experience shows that many people do not store the latitude...(read more)

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• História de Sucesso

  - by Wesley Faria

  ? Neste mês o processador SPARC completa 25 anos, tudo começou  em 1992 quando a Sun lançou o primeiro servidor high-end SPARC. Hoje a família de processadores SPARC é usada nos servidores enterprise da Oracle criando uma arquitetura otimizada para obter o máximo de performance em todo tipo de aplicação, desde CRM, ERP até o Java/Web. Veja a tragetória de Glória do SPARC no link: http://www.oracle-downloads.com/sparc25info/ Parabéns por essa tragetória de sucesso e vida longa ao SPARC !!!!!

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• Games at Work Part 2: Gamification and Enterprise Applications

  - by ultan o'broin

  Gamification and Enterprise Applications In part 1 of this article, we explored why people are motivated to play games so much. Now, let's think about what that means for Oracle applications user experience. (Even the coffee is gamified. Acknowledgement @noelruane. Check out the Guardian article Dublin's Frothing with Tech Fever. Game development is big business in Ireland too.) Applying game dynamics (gamification) effectively in the enterprise applications space to reflect business objectives is now a hot user experience topic. Consider, for example, how such dynamics could solve applications users’ problems such as: Becoming familiar or expert with an application or process Building loyalty, customer satisfaction, and branding relationships Collaborating effectively and populating content in the community Completing tasks or solving problems on time Encouraging teamwork to achieve goals Improving data accuracy and completeness of entry Locating and managing the correct resources or information Managing changes and exceptions Setting and reaching targets, quotas, or objectives Games’ Incentives, Motivation, and Behavior I asked Julian Orr, Senior Usability Engineer, in the Oracle Fusion Applications CRM User Experience (UX) team for his thoughts on what potential gamification might offer Oracle Fusion Applications. Julian pointed to the powerful incentives offered by games as the starting place: “The biggest potential for gamification in enterprise apps is as an intrinsic motivator. Mechanisms include fun, social interaction, teamwork, primal wiring, adrenaline, financial, closed-loop feedback, locus of control, flow state, and so on. But we need to know what works best for a given work situation.” For example, in CRM service applications, we might look at the motivations of typical service applications users (see figure 1) and then determine how we can 'gamify' these motivations with techniques to optimize the desired work behavior for the role (see figure 2). Description of Figure 1 Description of Figure 2 Involving Our Users Online game players are skilled collaborators as well as problem solvers. Erika Webb (@erikanollwebb), Oracle Fusion Applications UX Manager, has run gamification events for Oracle, including one on collaboration and gamification in Oracle online communities that involved Oracle customers and partners. Read more... However, let’s be clear: gamifying a user interface that’s poorly designed is merely putting the lipstick of gamification on the pig of work. Gamification cannot replace good design and killer content based on understanding how applications users really work and what motivates them. So, Let the Games Begin! Gamification has tremendous potential for the enterprise application user experience. The Oracle Fusion Applications UX team is innovating fast and hard in this area, researching with our users how gamification can make work more satisfying and enterprises more productive. If you’re interested in knowing more about our gamification research, sign up for more information or check out how your company can get involved through the Oracle Usability Advisory Board. Your thoughts? Find those comments.

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• Ecommerce Marketing: A Secret Weapon for eBay Sellers

  Maverick marketer and eBay expert Andrew Lock shares his favorite eBay marketing tool. Plus, time-saving tips and a CRM program to boost your business.

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• Open-source Sugar snared by Jobsian code block

  <b>The Register:</b> "Open-source CRM developer SugarCRM has been snared by the dark, so-called brilliance of Apple's whip-tongued chief executive Steve Jobs."

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