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  • How do I save user specific data in an asp.net site?

    - by Greg McNulty
    I just set up user profiles using asp.net 3.5 using wvd. For each user I would like to store data that they will be updating every day. For example, every time they go for a run they will update time and distance. I intend to allow them to also look up their history of distance and time from any past date. My question is, what does the database schema usually look like for such a set up? Currently asp.net set up a db for me when I made user profiles. Do I just add an extra table for every user? Should there be one big table with all users data? How do I relate a user I'd to their specific data? Etc.... I have never done this before so any ideas on how this is usually done would be very helpful. Thank you.

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  • UI suggestions on how to display suggested tags for a given text to a user?

    - by Danny
    I am writing a web-app that uses a tagging system to organize the user's submitted reports. Part of it uses ajax to get suggestions for tags to present to the user based on the content of their report. I am looking for suggestions on how to present this information for the user. I'm not quite certain what a friendly way to do this would be. Edit: Well, most of the responses here seem to be focused on the user typing in keywords. The idea I'm trying to define here is more towards presenting the user a set of suggested keywords that they may accept or decline without having to type a tag in manually. (That option is of course still available to them) --------------------------- # say they can checkoff or select tags they like. | o[tag2] x[foo] o[moo] | | x[tag1] o[bar] | ---------------------------

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  • OSX root user keeps re-enabling itself on reboot

    - by geodave
    Running Snow Leopard. Completely inexplicably, I seem to have enabled the OSX root user by accident. I honestly have no idea how it happened, but if memory serves I was looking at the login pane (with my two user accounts) when I must have hit something, and suddenly the two accounts were replaced by one that just said "Other..." Clicking the "Other..." account allows me to type a username and password, but neither of the normal two accounts would work. Since I never set a root password, it wouldn't let me in that way either. So I booted into Single User mode and ran these commands: /sbin/mount -uw / fsck -fy launchctl load /System/Library/LaunchDaemons/com.apple.DirectoryServices.plist dscl . -passwd /Users/root newpassword and that let me login as root. Then, I went to System Preferences, Accounts, Login Options, clicked Join, Open Directory Utility, and lastly in the Edit menu I clicked "Disable Root User" Great, I thought, back to normal. Except rebooting, I still only have the Other... account visible, and the root password I set beforehand doesn't work anymore! I have to reboot into Single User Mode and go through the whole process again just to get back into the system (as root) How on Earth did I accidentally enable this? I didn't even know about the Directory Utility before now. And most importantly, why the heck would it be re-enabling the root user on boot? Thanks in advance to any help!

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  • How to reset the postgres super user password on mac os x

    - by Andrew Barinov
    I installed postgres on my mac running 10.6.8 and I would like to reset the password for the postgres user (I believe this is the super user password) and then restart it. All the directions I found do not work because I think my user name is not recognized by pg as having authority to change the password. (I am on the admin account of my mac) Here is what I tried: Larson-2:~ larson$ psql -U postgres Password for user postgres: psql (9.0.4, server 9.1.2) WARNING: psql version 9.0, server version 9.1. Some psql features might not work. Type "help" for help. postgres=# ALTER USER postgres with password 'mypassword' postgres-# \q and for restart I did: Larson-2:~ larson$ su postgres -c 'pg_ctl -D /opt/local/var/db/postgresql84/defaultdb/ restart > Which didn't work, as the password remained the same as it was before. Can someone provide directions for doing this and for making sure it's recognized by PG? Update I went ahead and edited the pg_hba.conf file located in /Library/PostgreSQL/9.1/data and set the settings as follows: # TYPE DATABASE USER ADDRESS METHOD # "local" is for Unix domain socket connections only local all all trust # IPv4 local connections: host all all 127.0.0.1/32 trust # IPv6 local connections: host all all ::1/128 trust However, like before, the password stayed the same after I changed it. I am not sure what further steps I can take from here.

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  • chrooted sftp user with write permissions to /var/www

    - by matthew
    I am getting confused about this setup that I am trying to deploy. I hope someone of you folks can lend me a hand: much much appreciated. Background info Server is Debian 6.0, ext3, with Apache2/SSL and Nginx at the front as reverse proxy. I need to provide sftp access to the Apache root directory (/var/www), making sure that the sftp user is chrooted to that path with RWX permissions. All this without modifying any default permission in /var/www. drwxr-xr-x 9 root root 4096 Nov 4 22:46 www Inside /var/www -rw-r----- 1 www-data www-data 177 Mar 11 2012 file1 drwxr-x--- 6 www-data www-data 4096 Sep 10 2012 dir1 drwxr-xr-x 7 www-data www-data 4096 Sep 28 2012 dir2 -rw------- 1 root root 19 Apr 6 2012 file2 -rw------- 1 root root 3548528 Sep 28 2012 file3 drwxr-x--- 6 www-data www-data 4096 Aug 22 00:11 dir3 drwxr-x--- 5 www-data www-data 4096 Jul 15 2012 dir4 drwxr-x--- 2 www-data www-data 536576 Nov 24 2012 dir5 drwxr-x--- 2 www-data www-data 4096 Nov 5 00:00 dir6 drwxr-x--- 2 www-data www-data 4096 Nov 4 13:24 dir7 What I have tried created a new group secureftp created a new sftp user, joined to secureftp and www-data groups also with nologin shell. Homedir is / edited sshd_config with Subsystem sftp internal-sftp AllowTcpForwarding no Match Group <secureftp> ChrootDirectory /var/www ForceCommand internal-sftp I can login with the sftp user, list files but no write action is allowed. Sftp user is in the www-data group but permissions in /var/www are read/read+x for the group bit so... It doesn't work. I've also tried with ACL, but as I apply ACL RWX permissions for the sftp user to /var/www (dirs and files recursively), it will change the unix permissions as well which is what I don't want. What can I do here? I was thinking I could enable the user www-data to login as sftp, so that it'll be able to modify files/dirs that www-data owns in /var/www. But for some reason I think this would be a stupid move securitywise.

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  • Managing arbitrary user permissions under PureFTPd

    - by Sebastián Grignoli
    I need to provide an FTP service that needs to be web-managed in the simplest way possible. My customer wants to create folders and users, and give them read only or read/write access arbitrarily. For example: The folder 'Documents' should be read only for several users, writable for internal users, and invisible for the rest. The folder 'Pictures' should be read only for journalists, writable for associates, and invisible for the rest. The folder 'Media' should be read only, writable or invisible for arbitrary users specified on the admin. There could be a large number of users and folders. I can't find a good way to accomplish that. I thought that I could give each user a home folder and put symlinks for the folders he has read access to, and make the user part of the folder's group when he has write access too, but now I think that this wouldn't work, because with PureFTPd (or ProFTPd) I can only specify the virtual user's mapping to a system user, and only one GUID for each virtual user. My approach requires that I could specify several GUIDs for each user (one by each folder he has write access to). I need to start programming this admin and I still don't know wich approach would work, if any. ¿Any ideas?

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  • Win7 - Opening "Programs and Features" as Admin from command line (logged in as regular user)

    - by user1741264
    We have Win7 machines on a domain that we'd like to open the "Programs and Features" control applet via the command line while a regular user is logged in. Heres the catch: I know how to do this using runas from command line BUT after "Programs and Features" opens, I dont truly have the ability to remove a program. I am told that I need to be an Admin to do so. Here are the commands I have tried: runas /user:%computername%\administrator cmd.exe then in the new cmd window running: control appwiz.cpl runas /user:%companydomain%\%domainadminacct% cmd.exe then in the new cmd window running: control appwiz.cpl runas /user:%computername%\administrator cmd.exe then in the new cmd window running: rundll32.exe shell32.dll,Control_RunDLL appwiz.cpl runas /user:%companydomain%\%domainadminacct% cmd.exe then in the new cmd window running: rundll32.exe shell32.dll,Control_RunDLL appwiz.cpl I have also tried all of the above as one long line of code instead of launching a cmd.exe as Admin As you can see, I have tried running the command using both a local admin account (Administrator) AND a domain admin account. I have alos tried launching the runas command as one long command (opening the "programs and features") AND 1st launching a cmd.exe with admin rights and THEN launching the "Prgrams and Features" window. The result is the same: The "Programs and Features" windows opens but when I try to perform an uninstall, I am told I need Admin rights. Thus I am lead to believe that this instance of "Programs and Features" is not truly being run as an admin I am trying to avoid logging the regular user out. I am also aware that every program has its own uninstaller, I do not want to uninstall that way. I want to use the uninstaller in "Programs and Features". Any help is appreciated.

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  • So, how is the Oracle HCM Cloud User Experience? In a word, smokin’!

    - by Edith Mireles-Oracle
    By Misha Vaughan, Oracle Applications User Experience Oracle unveiled its game-changing cloud user experience strategy at Oracle OpenWorld 2013 (remember that?) with a new simplified user interface (UI) paradigm.  The Oracle HCM cloud user experience is about light-weight interaction, tailored to the task you are trying to accomplish, on the device you are comfortable working with. A key theme for the Oracle user experience is being able to move from smartphone to tablet to desktop, with all of your data in the cloud. The Oracle HCM Cloud user experience provides designs for better productivity, no matter when and how your employees need to work. Release 8  Oracle recently demonstrated how fast it is moving development forward for our cloud applications, with the availability of release 8.  In release 8, users will see expanded simplicity in the HCM cloud user experience, such as filling out a time card and succession planning. Oracle has also expanded its mobile capabilities with task flows for payslips, managing absences, and advanced analytics. In addition, users will see expanded extensibility with the new structures editor for simplified pages, and the with the user interface text editor, which allows you to update language throughout the UI from one place. If you don’t like calling people who work for you “employees,” you can use this tool to create a term that is suited to your business.  Take a look yourself at what’s available now. What are people saying?Debra Lilley (@debralilley), an Oracle ACE Director who has a long history with Oracle Applications, recently gave her perspective on release 8: “Having had the privilege of seeing a preview of release 8, I am again impressed with the enhancements around simplified UI. Even more so, at a user group event in London this week, an existing Cloud HCM customer speaking publically about his implementation said he was very excited about release 8 as the absence functionality was so superior and simple to use.”  In an interview with Lilley for a blog post by Dennis Howlett  (@dahowlett), we probably couldn’t have asked for a more even-handed look at the Oracle Applications Cloud and the impact of user experience. Take the time to watch all three videos and get the full picture.  In closing, Howlett’s said: “There is always the caveat that getting from the past to Fusion [from the editor: Fusion is now called the Oracle Applications Cloud] is not quite as simple as may be painted, but the outcomes are much better than anticipated in large measure because the user experience is so much better than what went before.” Herman Slange, Technical Manager with Oracle Applications partner Profource, agrees with that comment. “We use on-premise Financials & HCM for internal use. Having a simple user interface that works on a desktop as well as a tablet for (very) non-technical users is a big relief. Coming from E-Business Suite, there is less training (none) required to access HCM content.  From a technical point of view, having the abilities to tailor the simplified UI very easy makes it very efficient for us to adjust to specific customer needs.  When we have a conversation about simplified UI, we just hand over a tablet and ask the customer to just use it. No training and no explanation required.” Finally, in a story by Computer Weekly  about Oracle customer BG Group, a natural gas exploration and production company based in the UK and with a presence in 20 countries, the author states: “The new HR platform has proved to be easier and more intuitive for HR staff to use than the previous SAP-based technology.” What’s Next for Oracle’s Applications Cloud User Experiences? This is the question that Steve Miranda, Oracle Executive Vice President, Applications Development, asks the Applications User Experience team, and we’ve been hard at work for some time now on “what’s next.”  I can’t say too much about it, but I can tell you that we’ve started talking to customers and partners, under non-disclosure agreements, about user experience concepts that we are working on in order to get their feedback. We recently had a chance to talk about possibilities for the Oracle HCM Cloud user experience at an Oracle HCM Southern California Customer Success Summit. This was a fantastic event, hosted by Shane Bliss and Vance Morossi of the Oracle Client Success Team. We got to use the uber-slick facilities of Allergan, our hosts (of Botox fame), headquartered in Irvine, Calif., with a presence in more than 100 countries. Photo by Misha Vaughan, Oracle Applications User Experience Vance Morossi, left, and Shane Bliss, of the Oracle Client Success Team, at an Oracle HCM Southern California Customer Success Summit.  We were treated to a few really excellent talks around human resources (HR). Alice White, VP Human Resources, discussed Allergan's process for global talent acquisition -- how Allergan has designed and deployed a global process, and global tools, along with Oracle and Cognizant, and are now at the end of a global implementation. She shared a couple of insights about the journey for Allergan: “One of the major areas for improvement was on role clarification within the company.” She said the company is “empowering managers and deputizing them as recruiters. Now it is a global process that is nimble and efficient."  Deepak Rammohan, VP Product Management, HCM Cloud, Oracle, also took the stage to talk about pioneering modern HR. He reflected modern HR problems of getting the right data about the workforce, the importance of getting the right talent as a key strategic initiative, and other workforce insights. "How do we design systems to deal with all of this?” he asked. “Make sure the systems are talent-centric. The next piece is collaborative, engaging, and mobile. A lot of this is influenced by what users see today. The last thing is around insight; insight at the point of decision-making." Rammohan showed off some killer HCM Cloud talent demos focused on simplicity and mobility that his team has been cooking up, and closed with a great line about the nature of modern recruiting: "Recruiting is a team sport." Deepak Rammohan, left, and Jake Kuramoto, both of Oracle, debate the merits of a Google Glass concept demo for recruiters on-the-go. Later, in an expo-style format, the Apps UX team showed several concepts for next-generation HCM Cloud user experiences, including demos shown by Jake Kuramoto (@jkuramoto) of The AppsLab, and Aylin Uysal (@aylinuysal), Director, HCM Cloud user experience. We even hauled out our eye-tracker, a research tool used to show where the eye is looking at a particular screen, thanks to teammate Michael LaDuke. Dionne Healy, HCM Client Executive, and Aylin Uysal, Director, HCM Cloud user experiences, Oracle, take a look at new HCM Cloud UX concepts. We closed the day with Jeremy Ashley (@jrwashley), VP, Applications User Experience, who brought it all back together by talking about the big picture for applications cloud user experiences. He covered the trends we are paying attention to now, what users will be expecting of their modern enterprise apps, and what Oracle’s design strategy is around these ideas.   We closed with an excellent reception hosted by ADP Payroll services at Bistango. Want to read more?Want to see where our cloud user experience is going next? Read more on the UsableApps web site about our latest design initiative: “Glance, Scan, Commit.” Or catch up on the back story by looking over our Applications Cloud user experience content on the UsableApps web site.  You can also find out where we’ll be next at the Events page on UsableApps.

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  • Apache-Mina FTPServer Issue — unable to login into apache ftp server while using database user manager

    - by piyush
    I am unable to login into apache ftp server while using database user manager: while entering username and password,I am getting following error in log file: [ INFO] 2013-02-07 20:51:07,779 [] [0:0:0:0:0:0:0:1] RECEIVED: USER piyush [ INFO] 2013-02-07 20:51:07,781 [piyush] [0:0:0:0:0:0:0:1] SENT: 331 User name okay, need password for piyush. [ INFO] 2013-02-07 20:51:07,784 [piyush] [0:0:0:0:0:0:0:1] RECEIVED: PASS ***** [ WARN] 2013-02-07 20:51:07,785 [piyush] [0:0:0:0:0:0:0:1] User failed to log in [ WARN] 2013-02-07 20:51:08,285 [piyush] [0:0:0:0:0:0:0:1] Login failure - piyush [ INFO] 2013-02-07 20:51:08,286 [piyush] [0:0:0:0:0:0:0:1] SENT: 530 Authentication failed. [ INFO] 2013-02-07 20:51:08,286 [piyush] [0:0:0:0:0:0:0:1] RECEIVED: QUIT [ INFO] 2013-02-07 20:51:08,290 [piyush] [0:0:0:0:0:0:0:1] SENT: 221 Goodbye. [ INFO] 2013-02-07 20:51:08,291 [piyush] [0:0:0:0:0:0:0:1] CLOSED here is my xml file ftpd-typical.xml: <?xml version="1.0" encoding="UTF-8"?> <!-- Licensed to the Apache Software Foundation (ASF) under one or more contributor license agreements. See the NOTICE file distributed with this work for additional information regarding copyright ownership. The ASF licenses this file to you under the Apache License, Version 2.0 (the "License"); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0 Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions and limitations under the License. --> <server xmlns="http://mina.apache.org/ftpserver/spring/v1" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:beans="http://www.springframework.org/schema/beans" xsi:schemaLocation=" http://mina.apache.org/ftpserver/spring/v1 http://mina.apache.org/ftpserver/ftpserver-1.0.xsd " id="Prometheus"> <listeners> <nio-listener name="default" port="2121" /> </listeners> <db-user-manager encrypt-passwords="salted"> <data-source> <beans:bean class="org.apache.commons.dbcp.BasicDataSource" > <beans:property name="driverClassName" value="com.mysql.jdbc.Driver" /> <beans:property name="url" value="jdbc:mysql://localhost/apache_test" /> <beans:property name="username" value="amy" /> <beans:property name="password" value="piyush" /> </beans:bean> </data-source> <insert-user>INSERT INTO FTP_USER (userid, userpassword, homedirectory, enableflag, writepermission, idletime, uploadrate, downloadrate) VALUES ('{userid}', '{userpassword}', '{homedirectory}', {enableflag}, {writepermission}, {idletime}, {uploadrate}, {downloadrate}) </insert-user> <update-user>UPDATE FTP_USER SET userpassword='{userpassword}',homedirectory='{homedirectory}',enableflag={enableflag},writepermission={writepermission},idletime={idletime},uploadrate={uploadrate},downloadrate={downloadrate} WHERE userid='{userid}' </update-user> <delete-user>DELETE FROM FTP_USER WHERE userid = '{userid}' </delete-user> <select-user>SELECT userid, userpassword, homedirectory, enableflag, writepermission, idletime, uploadrate, downloadrate, maxloginnumber, maxloginperip FROM FTP_USER WHERE userid = '{userid}' </select-user> <select-all-users>SELECT userid FROM FTP_USER ORDER BY userid </select-all-users> <is-admin>SELECT userid FROM FTP_USER WHERE userid='{userid}' AND userid='admin' </is-admin> <authenticate>SELECT userpassword from FTP_USER WHERE userid='{userid}'</authenticate> </db-user-manager> </server>

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  • mount_afp on linux, user rights

    - by Antonio Sesto
    I need to mount a remote filesystem on a linux box using the afp protocol. The linux box runs an old Debian 4. I downloaded the source code of mount_afp, compiled it and installed it with all the required packages. Then created /etc/fuse with the following command: mknod /dev/fuse c 10 229 (according to the instructions here) I can mount the remote filesystem as root by executing: mount_afp afp://USER:PASSWD@REMOTE_SERVER/FOLDER /mnt/MOUNTPOINT/ but the same command fails when run as normal user (of the local machine). After reading here and there, I created a group fuse, and added my normal user U to the group fuse: [prompt] groups U U fuse Then modified the group of /dev/fuse, that now has the following rights: 0 crwxrwx--- 1 root fuse 10, 229 Feb 8 15:33 /dev/fuse However, if the user U tries to mount the remote filesystem by using the same command as above, U gets the following error: Incorrect permissions on /dev/fuse, mode of device is 20770, uid/gid is 0/1007. But your effective uid/gid is 1004/1004 But the user U with uid 1004 has also gid 1007 (group fuse). I might think the problem is related to real/effective/etc. ID, but I do not know how to proceed and could not find any clear instructions. Could you please help me? There is also another problem. If I mount /mnt/MOUNTPOINT as root and run ls -l /mnt, I get: drwxrwxrwx 15 root root 466 Feb 8 16:34 MONTPOINT If I run ls -l /mnt as normal user U I get: ? ?????????? ? ? ? ? ? MOUNTPOINT in fact when I try to cd /mnt/MOUNTPOINT I get: $-> cd /mnt/MOUNTPOINT -sh: cd: /mnt/MOUNTPOINT: Not a directory Then I unmount /mnt/MOUNTPOINT as root and run again ls -l /mnt as normal user U I get: 0 drwxr-xr-x 2 root root 6 Feb 8 15:32 MOUNTPOINT/ After reading Frank's answer, I killed every shell/process running with privileges of user U. Still U cannot mount the remote filesystem, but the error message has changed. Now it is: "Login error: Authentication failed". The problem is not related to remote login/password since the same command works perfectly when run as root of the local machine. Since I cannot get mount_afp to work with normal users, I decided to follow mgorven's suggestion. So I run the commands: mount_afp -o allow_other afp://USER:PASSWD@REMOTE_SERVER/FOLDER /mnt/MOUNTPOINT/ and mount_afp -o user=U afp://USER:PASSWD@REMOTE_SERVER/FOLDER /mnt/MOUNTPOINT/ The mount succeeds but user U cannot access the mount point. If U executes ls -l in /mnt U@LOCAL_HOST [/mnt] $-> ls -l ls: cannot access MOUNT_POINT: Permission denied total 0 ? ?????????? ? ? ? ? ? MOUNT_POINT Is it so hard to have this utility working?

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  • database replication for new user signup

    - by Jeff Storey
    I have a database that stores the users of my application. When a new user signs up, a record is inserted into the database for that user. I have a replicated version (slave) of this database (using mysql for now). What I'm concerned about is this scenario: step 1: user signs up and user record is inserted into the database step 2: user then tries to login, and the login process queries the database for the user. however, this query hits the slave database, but the user record has not yet been replicated in the slave and it returns an error that the user does not exist. This is a pretty trivial example, but I can see how it can apply to a lot of cases. Is there a strategy for configuring replicated databases to help prevent this situation?

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  • Is it possible for root to execute a command as non-root

    - by adnan kamili
    I am root user and suppose i want to run any application as another user. is it possible, without switching to another user. Something like # google-chrome user=abc I am actually executing a cli program as a non root user. I have set the sticky bit on and i am using setuid. So the program runs with root privileges. Now i am using system() with in the program to invoke gui app. But i dont want to run it as root. so i want to temporarily drop root privileges only for that call.

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  • Secure method of changing a user's password via Python script/non-interactively

    - by Matthew Rankin
    I've created a Python script using Fabric to configure a freshly built Slicehost Ubuntu slice. In case you're not familiar with Fabric, it uses Paramiko, a Python SSH2 client, to provide remote access "for application deployment or systems administration tasks." One of the first things I have the Fabric script do is to create a new admin user and set their password. Unlike Pexpect, Fabric cannot handle interactive commands on the remote system, so I need to set the user's password non-interactively. At present, I'm using the chpasswd command to change the password. This transmits the password as clear text over SSH to the remote system. Questions Is my current method of setting the password a security concern? Currently, the drawback I see is that Fabric shows the password as clear text on my local system as follows: [xxx.xx.xx.xxx] run: echo "johnsmith:supersecretpassw0rd" | chpasswd. Since I only run the Fabric script from my laptop, I don't think this is a security issue, but I'm interested in others' input. Is there a better method for setting the user's password non-interactively? Another option, would be to use Pexpect from within the Fabric script to set the password. Current Code # Fabric imports and host configuration excluded for brevity root_password = getpass.getpass("Root's password given by SliceManager: ") admin_username = prompt("Enter a username for the admin user to create: ") admin_password = getpass.getpass("Enter a password for the admin user: ") env.user = 'root' env.password = root_password # Create the admin group and add it to the sudoers file admin_group = 'admin' run('addgroup {group}'.format(group=admin_group)) run('echo "%{group} ALL=(ALL) ALL" >> /etc/sudoers'.format( group=admin_group) ) # Create the new admin user (default group=username); add to admin group run('adduser {username} --disabled-password --gecos ""'.format( username=admin_username) ) run('adduser {username} {group}'.format( username=admin_username, group=admin_group) ) # Set the password for the new admin user run('echo "{username}:{password}" | chpasswd'.format( username=admin_username, password=admin_password) ) Local System Terminal I/O $ fab config_rebuilt_slice Root's password given by SliceManager: Enter a username for the admin user to create: johnsmith Enter a password for the admin user: [xxx.xx.xx.xxx] run: addgroup admin [xxx.xx.xx.xxx] out: Adding group `admin' (GID 1000) ... [xxx.xx.xx.xxx] out: Done. [xxx.xx.xx.xxx] run: echo "%admin ALL=(ALL) ALL" >> /etc/sudoers [xxx.xx.xx.xxx] run: adduser johnsmith --disabled-password --gecos "" [xxx.xx.xx.xxx] out: Adding user `johnsmith' ... [xxx.xx.xx.xxx] out: Adding new group `johnsmith' (1001) ... [xxx.xx.xx.xxx] out: Adding new user `johnsmith' (1000) with group `johnsmith' ... [xxx.xx.xx.xxx] out: Creating home directory `/home/johnsmith' ... [xxx.xx.xx.xxx] out: Copying files from `/etc/skel' ... [xxx.xx.xx.xxx] run: adduser johnsmith admin [xxx.xx.xx.xxx] out: Adding user `johnsmith' to group `admin' ... [xxx.xx.xx.xxx] out: Adding user johnsmith to group admin [xxx.xx.xx.xxx] out: Done. [xxx.xx.xx.xxx] run: echo "johnsmith:supersecretpassw0rd" | chpasswd [xxx.xx.xx.xxx] run: passwd --lock root [xxx.xx.xx.xxx] out: passwd: password expiry information changed. Done. Disconnecting from [email protected]... done.

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  • Chef bash resource not executing as specified user

    - by Arthur Maltson
    I'm writing a Chef cookbook to install Hubot. In the recipe, I do the following: bash "install hubot" do user hubot_user group hubot_group cwd install_dir code <<-EOH wget https://github.com/downloads/github/hubot/hubot-#{node['hubot']['version']}.tar.gz && \ tar xzvf hubot-#{node['hubot']['version']}.tar.gz && \ cd hubot && \ npm install EOH end However, when I try to run chef-client on the server installing the cookbook, I'm getting a permission denied writing to the directory of the user that runs chef-client, not the hubot user. For some reason, npm is trying to run under the wrong user, not the user specified in the bash resource. I am able to run sudo su - hubot -c "npm install /usr/local/hubot/hubot" manually, and this gets the result I want (installs hubot as the hubot user). However, it seems chef-client isn't executing the command as the hubot user. Below you'll find the chef-client execution. Thank you in advance. Saving to: `hubot-2.1.0.tar.gz' 0K ...... 100% 563K=0.01s 2012-01-23 12:32:55 (563 KB/s) - `hubot-2.1.0.tar.gz' saved [7115/7115] npm ERR! Could not create /home/<user-chef-client-uses>/.npm/log/1.2.0/package.tgz npm ERR! Failed creating the tarball. npm ERR! couldn't pack /tmp/npm-1327339976597/1327339976597-0.13104878342710435/contents/package to /home/<user-chef-client-uses>/.npm/log/1.2.0/package.tgz npm ERR! error installing [email protected] Error: EACCES, permission denied '/home/<user-chef-client-uses>/.npm/log' ... npm not ok ---- End output of "bash" "/tmp/chef-script20120123-25024-u9nps2-0" ---- Ran "bash" "/tmp/chef-script20120123-25024-u9nps2-0" returned 1

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  • Samba+Windows: Allow multiple connections by different users?

    - by rgoytacaz
    Hello there, I have a machine running Ubuntu with Samba that I use to share stuff with my family's Windows machines in our local network. Currently they access a share for movies/music/etc with one user. I want to connect them to another share as a different user (for example, user "goytacaz"). When I try connecting to this new share, Windows gives me "Error 1219" and complains about multiple connections by the same user. How do I get my machine to accept multiple connections by the same user?

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  • What are developer's problems with helpful error messages?

    - by Moo-Juice
    It continue to astounds me that, in this day and age, products that have years of use under their belt, built by teams of professionals, still to this day - fail to provide helpful error messages to the user. In some cases, the addition of just a little piece of extra information could save a user hours of trouble. A program that generates an error, generated it for a reason. It has everything at its disposal to inform the user as much as it can, why something failed. And yet it seems that providing information to aid the user is a low-priority. I think this is a huge failing. One example is from SQL Server. When you try and restore a database that is in use, it quite rightly won't let you. SQL Server knows what processes and applications are accessing it. Why can't it include information about the process(es) that are using the database? I know not everyone passes an Applicatio_Name attribute on their connection string, but even a hint about the machine in question could be helpful. Another candidate, also SQL Server (and mySQL) is the lovely string or binary data would be truncated error message and equivalents. A lot of the time, a simple perusal of the SQL statement that was generated and the table shows which column is the culprit. This isn't always the case, and if the database engine picked up on the error, why can't it save us that time and just tells us which damned column it was? On this example, you could argue that there may be a performance hit to checking it and that this would impede the writer. Fine, I'll buy that. How about, once the database engine knows there is an error, it does a quick comparison after-the-fact, between values that were going to be stored, versus the column lengths. Then display that to the user. ASP.NET's horrid Table Adapters are also guilty. Queries can be executed and one can be given an error message saying that a constraint somewhere is being violated. Thanks for that. Time to compare my data model against the database, because the developers are too lazy to provide even a row number, or example data. (For the record, I'd never use this data-access method by choice, it's just a project I have inherited!). Whenever I throw an exception from my C# or C++ code, I provide everything I have at hand to the user. The decision has been made to throw it, so the more information I can give, the better. Why did my function throw an exception? What was passed in, and what was expected? It takes me just a little longer to put something meaningful in the body of an exception message. Hell, it does nothing but help me whilst I develop, because I know my code throws things that are meaningful. One could argue that complicated exception messages should not be displayed to the user. Whilst I disagree with that, it is an argument that can easily be appeased by having a different level of verbosity depending on your build. Even then, the users of ASP.NET and SQL Server are not your typical users, and would prefer something full of verbosity and yummy information because they can track down their problems faster. Why to developers think it is okay, in this day and age, to provide the bare minimum amount of information when an error occurs? It's 2011 guys, come on.

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  • Change the User Interface Language in Vista or Windows 7

    - by Matthew Guay
    Would you like to change the user interface language in any edition of Windows 7 or Vista on your computer?  Here’s a free app that can help you do this quickly and easily. If your native language is not the one most spoken in your area, you’ve likely purchased a PC with Windows preinstalled with a language that is difficult or impossible for you to use.  Windows 7 and Vista Ultimate include the ability to install multiple user interface languages and switch between them. However, all other editions are stuck with the language they shipped with.  With the free Vistalizator app, you can add several different interface languages to any edition of Vista or Windows 7 and easily switch between them. Note:  In this test, we used an US English copy of both Windows 7 Home Premium and Windows Vista Home Premium, and it works the same on any edition. The built-in language switching in the Ultimate Editions lets you set a user interface language for each user account, but this will only switch it for all users.  Add a User Interface Language to Windows To add an interface language to any edition of Windows 7 and Vista, first download Vistalizator (link below).  Then, from the same page, download the language pack of your choice.  The language packs are specific for each service pack of Windows, so make sure to choose the correct version and service pack you have installed. Once the downloads are finished, launch the Vistalizator program. You do not need to install it; simply run it and you’re ready to go.  Click the Add languages button to add a language to Windows. Select the user interface language pack you downloaded, and click Open. Depending on the language you selected, it may not automatically update with Windows Update when a service pack is released.  If so, you will have to remove the language pack and reinstall the new one for that service pack at that time.  Click Ok to continue. Make sure you’ve selected the correct language, and click Install language. Vistalizator will extract and install the language pack.  This took around 5 to 10 minutes in our test. Once the language pack is installed, click Yes to make it the default display language. Now, you have two languages installed in Windows.  You may be prompted to check for updates to the language pack; if so, click Update languages and Vistalizator will automatically check for and install any updates. When finished, exit Vistalizator to finish switching the language.  Click Yes to automatically reboot and apply the changes. When you computer reboots, it will show your new language, which in our test is Thai.  Here’s our Windows 7 Home Premium machine with the Thai language pack installed and running. You can even add a right to left language, such as Arabic, to Windows.  Simply repeat the steps to add another language pack.    Vistalizator was originally designed for Windows Vista, and works great with Windows 7 too.  The language packs for Vista are larger downloads than their Windows 7 counterparts.  Here’s our Vista Home Premium in English… And here’s how it looks after installing the Simplified Chinese language pack with Vistalizator. Revert to Your Original Language If you wish to return to the language that your computer shipped with, or want to switch to another language you’ve installed, run Vistalizator again.  Select the language you wish to use, and click Change language.   When you close Vistalizator, you will again be asked to reboot.  Once you’ve rebooted, you’ll see your new (or original) language ready to use.  Here’s our Windows 7 Home Premium desktop, back in it’s original English interface. Conclusion This is a great way to change your computer’s language into your own native language, and is especially useful for expatriates around the world.  Also, if you’d like to simply change or add an input language instead of changing the language throughout your computer, check out our tutorial on How to Add Keyboard Languages to XP, Vista, and Windows 7. Download Vistalizator Similar Articles Productive Geek Tips Enable Military Time in Windows 7 or VistaWhy Does My Password Expire in Windows?Use Windows Vista Aero through Remote Desktop ConnectionDisable User Account Control (UAC) the Easy Way on Win 7 or VistaAdd keyboard languages to XP, Vista, and Windows 7 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Home Networks – How do they look like & the problems they cause Check Your IMAP Mail Offline In Thunderbird Follow Finder Finds You Twitter Users To Follow Combine MP3 Files Easily QuicklyCode Provides Cheatsheets & Other Programming Stuff Download Free MP3s from Amazon

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  • Schmelp Portal, Help Portal: Oracle Fusion Applications Help Online

    - by ultan o'broin
    Yes, the Oracle Fusion Applications Help (or "Help Portal" to us insiders) is now available. Click the link fusionhelp.oracle.com and check it out! Oracle Fusion Applications Help user interface If you're developing your own help for Fusion Apps, then you can use the newly published Oracle Fusion Help User Interface Guidelines to understand the best usage. These guidelines are also a handy way to get to the embedded help design patterns for Oracle Fusion Applications, now also available. To customize and extend the help content itself no longer requires the engagement of your IT Department or expensive project work. Customers can now use the Manage Custom Help capability to edit or add whatever content they need, make it secure and searchable, and develop a community around it too. You can see more of that capability in this slideshare.net presentation from UKOUG Ireland 2012 about the Oracle Fusion Applications User Assistance and Support Ecosystem by Ultan O'Broin and Richard Bingham. Manage Custom Help capability To understand the science and craft that went into the creation and delivery of the "Help Portal" (cardiac arrests all round in Legal and Marketing Depts), then check out this great white paper by Ultan O'Broin and Laurie Pattison: Putting the User into Oracle Fusion Applications User Assistance. So, what's with this "Help Portal" name? Well, that's an internal (that is, internal to Oracle) name only and we should all really call it by the correct product listing name: Oracle Fusion Applications Help. To be honest, I don't care what you call it as long as it is useful. However, these internal names can be problematic when talking with support or the licensing people. For years, we referred casually to the Oracle Applications Help or Oracle Applications Help System that ships with the Oracle E-Business Suite products as "iHelp". Then, somebody went and bought Siebel. Game over.

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  • Oracle WebCenter: The Best of the Best

    - by kellsey.ruppel(at)oracle.com
    You may remember that the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  Last week, we provided an overview of Oracle WebCenter, and this week, we'll focus on Convergence and how the new release of Oracle WebCenter is the Best of the Best..Our development team has been working very hard to bring all the best capabilities from each of the existing portal products into one modern user experience platform that provides a robust foundation for moving customers into the future.  Each of the development teams still maintain their existing products to support the current customers,  but they've been tasked with converging their unique best of breed features into the new WebCenter release so that it will meet the broadest set of use cases possible. For example, we've taken the fastest and most scalable portlet engine in the industry with Oracle WebLogic Portal, integrated it within WebCenter, and improved performance further, to deliver even more performance for our customers.  In addition, we've focused on extending the reach of all the different user experience resources so that customers can deliver robust capabilities into their existing portals, applications, composite applications, dashboards, mobile applications, really any channel that requires information.  And finally, we've combined a whole set of community and multi-site capabilities leveraging the pioneering capabilities of Plumtree portal directly into the new WebCenter release.  While at the same time we've built and delivered the new WebCenter release, we've also provided new feature releases of all the existing products.  In this way, customers can continue to gain value out of their existing investments while at the same time have the smoothest path to upgrading to the new WebCenter release. With the new WebCenter release, we are delivering a converged platform to address all portal requirements that have been delivered by different point products in our portal portfolio in the past. Additionally, this release delivers the most modern user experience that goes well beyond the experience the other portal products provided. This is because the new WebCenter release has been built from the ground up with modern technologies around rich clients, SOA, and customizations compared with other portal products whose architecture has been adapted to add capabilities like AJAX, personalization, and social computing.The new WebCenter release addresses the broadest set of use cases using single product set and single architecture spanning extranet sites to social communities. It helps customers manage, maintain and develop one technology set, but leverage it throughout their organization whether it's embedded in an application or a new destination for improved customer and employee productivity. Additionally, the new release of WebCenter leverages the best and most performant features of all the existing portfolio products to deliver the fastest and most scalable portal platform.  Most importantly, it supports the broadest development models spanning from J2EE/Java to HTML/REST to .NET.Keep checking back this week as we provide additional resources and information on how the new release of Oracle WebCenter is the Best of the Best - converging all the best capabilities from each of the existing portal products into one modern user experience platform.

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  • Tailoring the Oracle Fusion Applications User Interface with Oracle Composer

    - by mvaughan
    By Killian Evers, Oracle Applications User Experience Changing the user interface (UI) is one of the most common modifications customers perform to Oracle Fusion Applications. Typically, customers add or remove a field based on their needs. Oracle makes the process of tailoring easier for customers, and reduces the burden for their IT staff, which you can read about on the Usable Apps website or in an earlier VoX post.This is the first in a series of posts that will talk about the tools that Oracle has provided for tailoring with its family of composers. These tools are designed for business systems analysts, and they allow employees other than IT staff to make changes in an upgrade-safe and patch-friendly manner. Let’s take a deep dive into one of these composers, the Oracle Composer. Oracle Composer allows business users to modify existing UIs after they have been deployed and are in use. It is an integral component of our SaaS offering. Using Oracle Composer, users can control:     •    Who sees the changes     •    When the changes are made     •    What changes are made Change for me, change for you, change for all of youOne of the most powerful aspects of Oracle Composer is its flexibility. Oracle uses Oracle Composer to make changes for a user or group of users – those who see the changes. A user of Oracle Fusion Applications can make changes to the user interface at runtime via Oracle Composer, and these changes will remain every time they log into the system. For example, they can rearrange certain objects on a page, add and remove designated content, and save queries.Business systems analysts can make changes to Oracle Fusion Application UIs for groups of users or all users. Oracle’s Fusion Middleware Metadata Services (MDS) stores these changes and retrieves them at runtime, merging customizations with the base metadata and revealing the final experience to the end user. A tailored application can have multiple customization layers, and some layers can be specific to certain Fusion Applications. Some examples of customization layers are: site, organization, country, or role. Customization layers are applied in a specific order of precedence on top of the base application metadata. This image illustrates how customization layers are applied.What time is it?Users make changes to UIs at design time, runtime, and design time at runtime. Design time changes are typically made by application developers using an integrated development environment, or IDE, such as Oracle JDeveloper. Once made, these changes are then deployed to managed servers by application administrators. Oracle Composer covers the other two areas: Runtime changes and design time at runtime changes. When we say users are making changes at runtime, we mean that the changes are made within the running application and take effect immediately in the running application. A prime example of this ability is users who make changes to their running application that only affect the UIs they see. What is new with Oracle Composer is the last area: Design time at runtime.  A business systems analyst can make changes to the UIs at runtime but does not have to make those changes immediately to the application. These changes are stored as metadata, separate from the base application definitions. Customizations made at runtime can be saved in a sandbox so that the changes can be isolated and validated before being published into an environment, without the need to redeploy the application. What can I do?Oracle Composer can be run in one of two modes. Depending on which mode is chosen, you may have different capabilities available for changing the UIs. The first mode is view mode, the most common default mode for most pages. This is the mode that is used for personalizations or user customizations. Users can access this mode via the Personalization link (see below) in the global region on Oracle Fusion Applications pages. In this mode, you can rearrange components on a page with drag-and-drop, collapse or expand components, add approved external content, and change the overall layout of a page. However, all of the changes made this way are exclusive to that particular user.The second mode, edit mode, is typically made available to select users with access privileges to edit page content. We call these folks business systems analysts. This mode is used to make UI changes for groups of users. Users with appropriate privileges can access the edit mode of Oracle Composer via the Administration menu (see below) in the global region on Oracle Fusion Applications pages. In edit mode, users can also add components, delete components, and edit component properties. While in edit mode in Oracle Composer, there are two views that assist the business systems analyst with making UI changes: Design View and Source View (see below). Design View, the default view, is a WYSIWYG rendering of the page and its content. The business systems analyst can perform these actions: Add content – including custom content like a portlet displaying news or stock quotes, or predefined content delivered from Oracle Fusion Applications (including ADF components and task flows) Rearrange content – performed via drag-and-drop on the page or by using the actions menu of a component or portlet to move content around Edit component properties and parameters – for specific components, control the visual properties such as text or display labels, or parameters such as RSS feeds Hide or show components – hidden components can be re-shown Delete components Change page layout – users can select from eight pre-defined layouts Edit page properties – create or edit a page’s parameters and display properties Reset page customizations – remove edits made to the page in the current layer and/or reset the page to a previous state. Detailed information on each of these capabilities and the additional actions not covered in the list above can be found in the Oracle® Fusion Middleware Developer's Guide for Oracle WebCenter.This image shows what the screen looks like in Design View.Source View, the second option in the edit mode of Oracle Composer, provides a WYSIWYG and a hierarchical rendering of page components in a component navigator. In Source View, users can access and modify properties of components that are not otherwise selectable in Design View. For example, many ADF Faces components can be edited only in Source View. Users can also edit components within a task flow. This image shows what the screen looks like in Source View.Detailed information on Source View can be found in the Oracle® Fusion Middleware Developer's Guide for Oracle WebCenter.Oracle Composer enables any application or portal to be customized or personalized after it has been deployed and is in use. It is designed to be extremely easy to use so that both business systems analysts and users can edit Oracle Fusion Applications pages with a few clicks of the mouse. Oracle Composer runs in all modern browsers and provides a rich, dynamic way to edit JSF application and portal pages.From the editor: The next post in this series about composers will be on Data Composer. You can also catch Killian speaking about extensibility at OpenWorld 2012 and in her Faces of Fusion video.

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  • Upcoming User Group Events in 2011

    - by john.orourke(at)oracle.com
    At a recent customer event, someone asked me if Oracle had any plans to re-create the Hyperion Solutions Conference.  Unfortunately the answer is no.  With so many different product lines it would be challenging and costly for Oracle to run separate user conferences for every product line, and it would create too many events for customers with multiple products to attend.  So Oracle Open World is the company's main event for showcasing what's new and what's coming across all product lines.  If customers find Oracle OpenWorld too overwhelming or if the timing is bad, there are a number of other conferences, which are run by Oracle user groups and include a number of sessions focused on Oracle Hyperion EPM and BI products.  Here's a sneak preview of what's coming up for conferences in 2011 where you can network with other Hyperion users and learn what's new and what's coming in our products. Alliance 2011:  This conference is run by the Oracle Higher Education User Group (HEUG).  It's being held March 27 - 30th in lovely Denver, Colorado.  (a great location and time for skiers!)  This event is targeted at customers in Higher Education and Public Sector organizations and is expecting to draw over 3,500 attendees.  There will be a number of sessions focusing on Oracle Hyperion EPM and BI products in the Budgeting track, as well as the Reporting & BI track.  This includes product-focused sessions delivered by Oracle and partners, as well as case studies delivered by customers.  Here's a link to the registration page where you can get more information: http://www.heug.org/p/cm/ld/fid=255 Collaborate 2011:  This conference is run by three different user groups;  OAUG, IOUG and Quest.  It's being held April 10 - 14th in sunny Orlando, Florida.  (yes, sunshine and warmth!)  This event is targeted to customers with Oracle E-Business Suite, PeopleSoft, JD Edwards, Hyperion, Primavera and other products and is expected to draw over 5,000 attendees.  You'll find a number of sessions focused on Oracle Hyperion EPM and BI products in the BI/Data Warehousing/EPM track.  This includes product-focused sessions delivered by Oracle, our partners, and customers as well as a number of customer case studies.  There will also be an exhibit area with a number of demo pods focused on EPM and BI products.  Here's a link to the conference web site where you can get more information: http://collaborate.oaug.org/ Also, please note that the OAUG has a Hyperion SIG that runs focused EPM/Hyperion events throughout the year.  Here's a link to their web site where you can get more information: http://hyperionsig.oaug.org/ Kscope 2011:  Formerly the Kaleidoscope conference, this one is run by the Oracle Developer Tools User Group (ODTUG).  This conference is being held June 26 - 30th in Long Beach, CA. (surf's up!)  Historically, this event has focused on Oracle Development tools, but over the past few years the EPM and BI content has grown with over 100 sessions planned this year.  So this event is becoming a great venue for existing Hyperion customers to learn about the latest developments with Oracle Essbase, Hyperion Planning, Hyperion Financial Management, Oracle BI and other products.   You'll also find hands-on workshops, product demonstrations as well as EPM and BI Symposiums run by Oracle Development staff.  Here's a link to the web site where you can get more details.  http://www.kscope11.com/biepm UKOUG Conference Series:  EPM and Hyperion 2011:  For Hyperion customers in the UK, the UKOUG has a Hyperion SIG that runs a focused conference for EPM and Hyperion products.  The 2011 event is planned for June in London.  Here's a link to the web site for this event where you can get more information: http://hyperion.ukoug.org/default.asp?p=8461 In addition to these conferences, you can also find Oracle EPM and BI content at regional user group meetings globally as well as Marketing events run by Oracle.  Check the events page at www.oracle.com for the details on upcoming Marketing and regional User Group events.  So while Oracle will not be trying to replicate the Hyperion Solutions conference, the good news is that there are a number of other events available where customers can find out what's new and what's coming with Oracle EPM and BI products.  And these events are running at different times of the year in different locations - so you can pick the event that makes the most sense for your company from a timing and location standpoint. I'll be delivering a number of sessions at the Alliance and Collaborate conferences and hope to see many of our loyal customers and partners at these events.  And there's always Oracle OpenWorld coming up in October, for which the planning has already started.  I look forward to seeing you in 2011.

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  • User-Defined Customer Events & their impact (FA Type Profile)

    - by Rajesh Sharma
    CC&B automatically creates field activities when a specific Customer Event takes place. This depends on the way you have setup your Field Activity Type Profiles, the templates within, and associated SP Condition(s) on the template. CC&B uses the service point type, its state and referenced customer event to determine which field activity type to generate.   Customer events available in the base product include: Cut for Non-payment (CNP) Disconnect Warning (DIWA) Reconnect for Payment (REPY) Reread (RERD) Stop Service (STOP) Start Service (STRT) Start/Stop (STSP)   Note the Field values/codes defined for each event.   CC&B comes with a flexibility to define new set of customer events. These can be defined in the Look Up - CUST_EVT_FLG. Values from the Look Up are used on the Field Activity Type Profile Template page.     So what's the use of having user-defined Customer Events? And how will the system detect such events in order to create field activity(s)?   Well, system can only detect such events when you reference a user-defined customer event on a Severance Event Type for an event type Create Field Activities.     This way you can create additional field activities of a specific field activity type for user-defined customer events.   One of our customers adopted this feature and created a user-defined customer event CNPW - Cut for Non-payment for Water Services. This event was then linked on a Field Activity Type Profile and referenced on a Severance Event - CUT FOR NON PAY-W. The associated Severance Process was configured to trigger a reconnection process if it was cancelled (done by defining a Post Cancel Algorithm). Whenever this Severance Event was executed, a specific type of Field Activity was generated for disconnection purposes. The Field Activity type was determined by the system from the Field Activity Type Profile referenced for the SP Type, SP's state and the referenced user-defined customer event. All was working well until the time when they realized that in spite of the Severance Process getting cancelled (when a payment was made); the Post Cancel Algorithm was not executed to start a Reconnection Severance Process for the purpose of generating a reconnection field activity and reconnecting the service.   Basically, the Post Cancel algorithm (if specified on a Severance Process Template) is triggered when a Severance Process gets cancelled because a credit transaction has affected/relieved a Service Agreement's debt.   So what exactly was happening? Now we come to actual question as to what is the impact in having a user-defined customer event.   System defined/base customer events are hard-coded across the entire system. There is an impact even if you remove any customer event entry from the Look Up. User-defined customer events are not recognized by the system anywhere else except in the severance process, as described above.   There are few programs which have routines to first validate the completion of disconnection field activities, which were raised as a result of customer event CNP - Cut for Non-payment in order to perform other associated actions. One such program is the Post Cancel Algorithm, referenced on a Severance Process Template, generally used to reconnect services which were disconnected from other Severance Event, specifically CNP - Cut for Non-Payment. Post cancel algorithm provided by the product - SEV POST CAN does the following (below is the algorithm's description):   This algorithm is called after a severance process has been cancelled (typically because the debt was paid and the SA is no longer eligible to be on the severance process). It checks to see if the process has a completed 'disconnect' event and, if so, starts a reconnect process using the Reconnect Severance Process Template defined in the parameter.    Notice the underlined text. This algorithm implicitly checks for Field Activities having completed status, which were generated from Severance Events as a result of CNP - Cut for Non-payment customer event.   Now if we look back to the customer's issue, we can relate that the Post Cancel algorithm was triggered, but was not able to find any 'Completed' CNP - Cut for Non-payment related field activity. And hence was not able to start a reconnection severance process. This was because a field activity was generated and completed for a customer event CNPW - Cut for Non-payment of Water Services instead.   To conclude, if you introduce new customer events that extend or simulate base customer events, the ones that are included in the base product, ensure that there is no other impact either direct or indirect to other business functions that the application has to offer.  

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  • Speaking at Atlanta.MDF on March 12

    - by RickHeiges
    I am fortunate enough to be speaking to a user group with a really cool name - Atlanta.MDF (Microsoft Database Forum). Although I visit Atlanta often, it usually involves running from one councourse to another and rarely do I get the chance to visit the user group. I have made it to the user group on several occassions in the past, but it has been several years. This will be my first presentation to the group. I will be speaking about Database Consolidation - something I have been doing for years....(read more)

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  • Limitations of User-Defined Customer Events (FA Type Profile)

    - by Rajesh Sharma
    CC&B automatically creates field activities when a specific Customer Event takes place. This depends on the way you have setup your Field Activity Type Profiles, the templates within, and associated SP Condition(s) on the template. CC&B uses the service point type, its state and referenced customer event to determine which field activity type to generate.   Customer events available in the base product include: Cut for Non-payment (CNP) Disconnect Warning (DIWA) Reconnect for Payment (REPY) Reread (RERD) Stop Service (STOP) Start Service (STRT) Start/Stop (STSP)   Note the Field values/codes defined for each event.   CC&B comes with a flexibility to define new set of customer events. These can be defined in the Look Up - CUST_EVT_FLG. Values from the Look Up are used on the Field Activity Type Profile Template page.     So what's the use of having user-defined Customer Events? And how will the system detect such events in order to create field activity(s)?   Well, system can only detect such events when you reference a user-defined customer event on a Severance Event Type for an event type Create Field Activities.     This way you can create additional field activities of a specific field activity type for user-defined customer events.   One of our customers adopted this feature and created a user-defined customer event CNPW - Cut for Non-payment for Water Services. This event was then linked on a Field Activity Type Profile and referenced on a Severance Event - CUT FOR NON PAY-W. The associated Severance Process was configured to trigger a reconnection process if it was cancelled (done by defining a Post Cancel Algorithm). Whenever this Severance Event was executed, a specific type of Field Activity was generated for disconnection purposes. The Field Activity type was determined by the system from the Field Activity Type Profile referenced for the SP Type, SP's state and the referenced user-defined customer event. All was working well until the time when they realized that in spite of the Severance Process getting cancelled (when a payment was made); the Post Cancel Algorithm was not executed to start a Reconnection Severance Process for the purpose of generating a reconnection field activity and reconnecting the service.   Basically, the Post Cancel algorithm (if specified on a Severance Process Template) is triggered when a Severance Process gets cancelled because a credit transaction has affected/relieved a Service Agreement's debt.   So what exactly was happening? Now we come to actual question as to what are limitations in having user-defined customer event.   System defined/base customer events are hard-coded across the entire system. There is an impact even if you remove any customer event entry from the Look Up. User-defined customer events are not recognized by the system anywhere else except in the severance process, as described above.   There are few programs which have routines to first validate the completion of disconnection field activities, which were raised as a result of customer event CNP - Cut for Non-payment in order to perform other associated actions. One such program is the Post Cancel Algorithm, referenced on a Severance Process Template, generally used to reconnect services which were disconnected from other Severance Event, specifically CNP - Cut for Non-Payment. Post cancel algorithm provided by the product - SEV POST CAN does the following (below is the algorithm's description):   This algorithm is called after a severance process has been cancelled (typically because the debt was paid and the SA is no longer eligible to be on the severance process). It checks to see if the process has a completed 'disconnect' event and, if so, starts a reconnect process using the Reconnect Severance Process Template defined in the parameter.    Notice the underlined text. This algorithm implicitly checks for Field Activities having completed status, which were generated from Severance Events as a result of CNP - Cut for Non-payment customer event.   Now if we look back to the customer's issue, we can relate that the Post Cancel algorithm was triggered, but was not able to find any 'Completed' CNP - Cut for Non-payment related field activity. And hence was not able to start a reconnection severance process. This was because a field activity was generated and completed for a customer event CNPW - Cut for Non-payment of Water Services instead.   To conclude, if you introduce new customer events, you should be aware that you don't extend or simulate base customer events, the ones that are included in the base product, as they are further used to provide/validate additional business functions.  

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  • Speaking at Atlanta.MDF on March 12

    - by RickHeiges
    I am fortunate enough to be speaking to a user group with a really cool name - Atlanta.MDF (Microsoft Database Forum). Although I visit Atlanta often, it usually involves running from one councourse to another and rarely do I get the chance to visit the user group. I have made it to the user group on several occassions in the past, but it has been several years. This will be my first presentation to the group. I will be speaking about Database Consolidation - something I have been doing for years....(read more)

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