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  • Oracle Database Insider Now on LinkedIn

    - by Troy Kitch
    Our close friends over at the Oracle Database Insider blog have recently started a LinkedIn discussion group. Go behind the scenes of the latest Oracle Database announcements and discussions that include Oracle Database 11g and its options, such as Database Security, and the newest product, Oracle Exadata. Come on over to post a discussion topic, an event, ask questions and stay up-to-date on the latest Oracle Database information. We'll be there to join the discussions and answer questions. Join us on LinkedIn's latest group!

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  • SilverlightShow for Jan 31- Feb 06, 2011

    - by Dave Campbell
    Check out the Top Five most popular news at SilverlightShow for Jan 31- Feb 06, 2011. Here's SilverlightShow top 5 news for last week: Free ebook: Silverlight for Windows Phone Deploying Silverlight with WCF Services Localize a Silverlight 4 Application WCF - Silverlight debugging tips Kinect and WPF: Getting the raw and depth image using OpenNI Visit and bookmark SilverlightShow. Stay in the 'Light

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  • SilverlightShow for Jan 24-30, 2011

    - by Dave Campbell
    Check out the Top Five most popular news at SilverlightShow for Jan 24-30, 2011. Most visited news for last week is Rudi Grobler's series on free WPF/Silverlight controls, followed by the 10 things Michael Crump suggests to be improved in Silverlight. Here's SilverlightShow top 5 news for last week: Some Free WPF/Silverlight Controls 10 things that can be improved in Silverlight Building a personal website using Silverlight Using Visual Studio LightSwitch Applications with WCF RIA Services XAP File Optimization Techniques for 2011 Visit and bookmark SilverlightShow. Stay in the 'Light

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  • There once was in Dublin a query

    - by Paul Nielsen
    For 6 months I’ve have been planning a secret trip to London in May as a surprise for my wife (of Irish heritage and accent) (I love how she says, "Aye laddie, kiss me I'm Irish." but that's for another blog.) The plan was to spend a week in London and then top if off with a visit to Dublin to see the Book of Kells (on my bucket list) and stay at Markree Castle at Sligo, Ireland (on her bucket list). The original plan was to have her boss assign mandatory vacation a few days before the trip (her...(read more)

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  • Are You Afraid of Each Other? Study Shows CMO’s/CIO’s Missing Benefits of Collaboration

    - by Mike Stiles
    Remember that person in school you spent months being too scared to talk to?  Then when you finally did, it led to a wonderful friendship…if not something more. New research from Oracle, Social Media Today and Leader Networks shows marketing and IT need to get over whatever’s holding them back and start reaping the benefits of collaboration. Back in the old days of just a few years ago, marketing could stay on their side of the building, IT could stay on their side of the building, and both could refer to the other as “those guys.” Today, the structure of organizations is shifting from islands to “us,” one integrated body where each part knows what the other parts are doing, and all parts work together in accomplishing job one…a winning customer experience. Ignore that, and you start losing. Give your reluctance to change priority over the benefits of new collaborations, and you start losing. You’re either working together and accelerating forward or getting in the way of each other’s separate agendas and grinding down…much to your competitors’ delight. The study reveals a basic current truth: those who are collaborating in marketing and IT report being more effective, however less than 1/3 report collaborating even “frequently.” In other words, this is obviously a good thing, so we’d better not do it. Smart. The white paper, “Socially Driven Collaboration,” set out to explore how today’s always-changing digital, social and mobile landscape is forcing change across the enterprise, whether it’s welcomed or not. Part of what it found is marketing and IT leaders are not unaware of what’s going on and see their roles evolving. And both know the ability to collaborate more effectively now exists. And of those who are collaborating, over 2/3 say they’re “more effective” professionally because of it. Yet even if you don’t want to take the Oracle study’s word for it, an August 2013 Accenture study of 400 senior marketing and 250 IT executives revealed only 10% think CMO/CIO collaboration is at the right level. There’s a lot of room for improvement here, and not just around people. Collaboration is also being called for across processes and technologies. Business benefits of such collaboration cited in the Oracle study include stronger marketing messages, faster speed-to-market, greater product adoption, faster discovery of product and service shortcomings, and reduction in project costs. Those are the benefits you will cheat yourself out of by keeping “those guys” at arm’s length and continuing to try to function in traditional roles while modern business and the consumer is changing around you. “Intelligence is the ability to adapt to change.” –Stephen Hawking @mikestilesPhoto: istockphoto

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  • SQL Server v.Next (Denali) : OS compatibility & upgrade support

    - by AaronBertrand
    Microsoft's Manageability PPM Dan Jones has asked for our feedback on their proposed list of supported operating systems and upgrade paths for the next version of SQL Server. (See the original post ). This has generated all kinds of spirited debates on twitter, in protected mailing lists, and in private e-mail. If you're going to be involved in moving to Denali, you should be aware of these proposals and stay on top of the discussion until the results are in. (The media are starting to pick up on...(read more)

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  • Silverlight Cream for April 18, 2010 -- #840

    - by Dave Campbell
    In this Issue: CrocusGirl, Giorgetti Alessandro(-2-), smartyP, Pete Brown, David Poll, David Anson, and Bill Reiss. Shoutouts: Yasser Makram has a post up discussing Human Centered ALM with Telerik TeamPulse and Team Foundation Server. I saw this demo'd at DevConnnections and it definitely deserves a look. Shawn Wildermuth posted his materials from DevConnections all on one post: Back from DevConnections with SourceCode Shawn Wildermuth also posted an Updated RIA Services + MVVM Example Laurent Bugnion announced a Small change in MVVM Light Toolkit templates for Blend 4 RC Laurent Bugnion also announced Crowdsourcing MVVM Light Toolkit support The Expression Blend and Design Blog announced Expression Blend 4 Release Candidate Available! Dan Wahlin posted Slides and Code from my Silverlight MVVM Talk at DevConnections From SilverlightCream.com: Windows Phone 7 Design Notes – Part#1: Metro Resources CrocusGirl has blogged about WP7 and the Metro design concept. She has a bunch of resources up and information about Metro and the design methodology. Stay tuned for Part 2. Silverlight, M-V-VM ... and IoC - part 1 Giorgetti Alessandro has part 1 of a multi-parter up on IoC and MVVM for LOB apps in Silverlight ... a pretty quick into to MVVM. Silverlight, M-V-VM … and IoC – part 2 Giorgetti Alessandro also posted part 2 of his series, and this one digs deeper into the code and discusses what goes into the view and the model. Using the Facebook Developer Toolkit With Windows Phone 7 smartyP has a post addressing using the Facebook Developer toolkit with WP7... it took some hacking, and he explains it, and provides it for download. Silverlight and WPF Tip: Fitting items in a ListBox Having trouble fitting items into a Listbox in Silverlight or WPF without getting horizontal scrollbars? Pete Brown has a solution for you in 4 steps. Making printing easier in Silverlight 4 David Poll has a great detailed post up about printing in SL4, taking it to building a higher-level API that allows printing of collections... all demos and source included. Detailed information about the Silverlight Toolkit's new stacked series support David Anson details the improvements to Data Visualization in the Toolkit release from last week. Space Rocks game step 9: the asteroid sprite Bill Reiss has his latest game episode up and this time he's putting asteroid sprites in play. No placement, movement, or collisions yet, but it's a beginning. And, he's updated all his code to Silverlight 4. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • XNA: Networking, what is a good bytes per second sent/received number

    - by SimpleRookie
    I am working with XNA networking, on the XBOX. I was wondering what is a safe number to stay under in the bytes sent and received when it comes to the xbox. Obviously various factors will effect the number, and you want as little packet data as possible to keep things smooth, but what is a good number for that? (Using : networksession.bytespersecondsent and networksession.bytespersecondreceived to measure the number.)

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  • Culture Shmulture?

    - by steve.diamond
    I've been thinking about "Customer Experience Management" lately. Here at Oracle, we arguably have the most complete suite of applications for managing the customer experience across and in the context of multiple channels -- from marketing to loyalty to contact center to self-service to analytics offerings, and more. And stay tuned, because in coming months let's just say we'll have even more to talk about on this front. But that said............ Last weekend my wife and I stayed at one of the premiere hotel chains on the planet. I won't name them, but we all know the short list. It could have been the St. Regis or the Ritz Carlton or Four Seasons or Hyatt Park or....This stay, at this particular hotel, was simply outstanding. Within a chain known for providing "above and beyond" levels of service, this particular hotel, under this particular manager, exceeded expectations on so many fronts. For example, at the Spa we mentioned to the two attendants that my wife is seven months pregnant and that we had previously had a lot of trouble conceiving. We then went to our room. Ten minutes later we heard a knock at the door and received a plate of chocolate covered strawberries with a heartfelt note and an inspiring quote, signed by the two spa attendees. The following day we arranged to have a bellhop drive us to the beach. Although they had a pre-arranged beach shuttle service with time limits, etc., he greeted us by saying, "I'm yours for the day until 4 p.m. Whatever you want to do is fine by me, as long as it's legal!" The morning that we left we arranged to have a taxi drive us to the airport--a nearly 40 mile drive. What showed up was a private coach complete with navy blue suited driver dude. And we were charged the taxi fare price. And there were many other awesome exchanges I won't mention here, although I did email the GM of this hotel two nights ago and expressed our effusive praise and gratitude. I'd submit that this hotel chain would have a definitive advantage using even more Oracle software to manage and optimize its customer interactions (yes, they are a customer). But WITHOUT the culture--that management team--and that instillation of aligned values across all employees of exemplifying 'the golden rule,' I wonder how much technology really matters in providing a distinctively positive and memorable customer experience. Lest you think I'm alone in these pontifications, have you read Paul Greenberg's blog lately? Have you seen one of his most recent posts? Now this SPECIFIC post is NOT about customer service per se. But it is about people. So yes, please think long and hard about the technology you seek to deploy. But never forget who will be interacting with your systems, and your customers.

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  • Silverlight Cream for December 26, 2010 -- #1015

    - by Dave Campbell
    In this all-submittal Issue: Michael Washington(-2-), Ian T. Lackey(-2-, -3-), Sandrino Di Mattia, Colin Eberhardt(-2-), and Antoni Dol. Above the Fold: Silverlight: "A Style for the Silverlight CoverFlow Control Slider" Antoni Dol WP7: "Getting the right behaviors in your Phone 7 App – Part 1 Phone Home" (and the other two parts) Ian T. Lackey Silverlight/WPF: "A Simplified Grid Markup for Silverlight and WPF" Colin Eberhardt Shoutouts: Dennis Doomen has updated his Coding Guidelines and provided a new WhitePaper, A4 cheat sheet, and VS2010 rule sets: December Update of the Coding Guidelines for C# 3.0 and C# 4.0 From SilverlightCream.com: Windows Phone 7: Saving Data when Keyboard is visible MIchael Washington takes a possible desktop approach to a data-saving issue on WP7... good solution, and one of the commenters brought up another. Windows Phone 7 View Model (MVVM) ApplicationBar Since I'm catching up, there's another post by Michael Washington... this one is looking at the WP7 ApplicationBar, and issues if you're trying to stay MVVM-proper. Michael gets around that by creating the AppBar with a behavior, and shares with all of us! Getting the right behaviors in your Phone 7 App – Part 1 Phone Home Ian T. Lackey has begun a series where he's packaging common tasks into reusable behaviors. First up is a phone dialer launching action that can be dropped on any control in your app. Getting the right behaviors in your Phone 7 App – Part 2 Binding & Browsing In his next post, Ian T. Lackey digs into the WebBrowserTask and provides a behavior allowing you to launch a browser session straight to an URL from any WP7 control. Getting the right behaviors in your Phone 7 App – Part 3 Email ‘em In his last post (all in one day), Ian T. Lackey looks at EmailComposeTask, ending up with a behavior to pre-populate EmailAddress and Subject. Cracking a Microsoft contest or why Silverlight-WCF security is important Sandrino Di Mattia was working on an app while also having a page up for a MSDN/TechNet game, and noticed some interesting WCF traffic that he was easily able to get access to. A Simplified Grid Markup for Silverlight and WPF Colin Eberhardt built us all an attached property for the Grid control that bails us out from the ugly layout we always have to put into position... oh, also for WPF! #uksnow #silverlight The Movie! – Happy Christmas Colin Eberhardt also took some time to have fun with his Twitter/BingMaps mashup for the UKSnow hashtag... you can now playback the snowfall reports, and mouse-over the snowflakes to see the original tweet... very cool stuff, Colin! A Style for the Silverlight CoverFlow Control Slider Antoni Dol got tired of the Silverlight Slider in the CoverFlow control and crafted a very nice-looking style for the Slider ... check it out and grab the source. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Avoid the “Social Silo” - Learn Why and How

    - by Brian Dayton
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} I’m not going to spend any more real estate than needed on this—social media is big. Facebook hit the Billion user mark in October, that’s 1 out of every 7 humans on the planet. This past Summer (in the Northern hemisphere) Twitter passed the 400 Million Tweet/day mark. The list of social properties and data points goes on and on. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} With social your customer, prospect, or constituent has pervasive access—through mobile—to a global audience, the ability to influence friends, friends of friends, and even people they will never meet. They also have the unique opportunity to forge a deeper relationship with your business—telling you what they like, what they don’t like, how you can help, and what they’d like to see more of. Are you listening? Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} What’s the Bottom Line for Business? Businesses need to be where their customers are—on social properties. They need to be available and responsive in those channels—24x7x365. They need to engage and communicate in new ways—sometimes in less than 140 characters and with empathy, not a 1-way megaphone. Finally, businesses need to look at social as an extension of their existing business practices. Not as a silo’d communication channel limited to marketing. Social Can’t Be a Silo – Learn Why @ Oracle CloudWorld When a business is on social networks they represent the whole business. That’s how a customer, constituent, partner or potential candidate sees it. Those organizations that have moved on the opportunity to build closer relationships through social marketing have already made the first step. Social Selling, Service, eCommerce, and Recruiting are external-facing opportunities that leading organizations are moving on right now. This strategy, one of weaving social into and across your business processes—and leveraging social concepts and technologies for internal collaboration—is something you can learn about during an Oracle CloudWorld event in a city near you. You’ll hear and see social relationship management concepts, best-practices, and recommendations woven into topics, discussions, and demonstrations throughout the event—from Marketing and Sales to Service and Human Resources. Stay Tuned and Avoid Potholes By all indications social is here to stay but it’s moving fast and social business strategies are evolving rapidly. At Oracle CloudWorld you’ll also get the opportunity to learn how to avoid some of the potholes on the road to #socialbusiness. Stay tuned to this blog. In future posts I’ll cover some of those potholes including the challenges of Social@Scale and Parallel Processes. Jump-start your social business strategy or learn how to refine and expand what you’re doing already at Oracle CloudWorld. Want to learn more about what Oracle is doing in social? Check out www.oracle.com/social or, if you're looking for a quick read my co-worker, Pat Ma, has a great post on this blog summarizing some popular Social Relationship Management use cases.

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  • Web Based Collaboration Tools

    In an age of severe cut throat competition among organizations, every business house is seeking ways to stay at the top. Web based collaboration tools that are available online today enable every such organization to work at ease with its distant clients and co workers.

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  • learning on the clock

    - by T. Webster
    Some might argue this question is too general, but because keeping up seems especially relevant to programming, is anyone's experience that: do employers expect you to stay current? what is the "industry standard" of expected time a programmer should spend keeping up-to-date? is it generally acceptable that a programmer can spend some time during working hrs on meeting the expectation to keep skills current? If not, how do most programmers find the time? -

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  • Oracle Lean Supply Chain Newsletter

    - by [email protected]
    Ready to ride the cutting edge? Leader or Laggard? There's plenty of new material and exciting articles on Oracle Supply Chain products in the quarterly newsletter, the February '10 issue contained some interesting articles on: - Supply Chains in the new 'Abnornal" - Manufacturers go Paperless to Boost Lean - Five Good Reasons to go to Release 12.1 - Software and Hardware complete with the Sun acquisition See details at: http://www.oracle.com/newsletters/samples/supply-chain-management.html Stay tuned for the May'10 issue and some great articles worth reviewing

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  • Google Developer Day 2010 - Highlights

    Google Developer Day 2010 - Highlights Highlights from Google Developer Day 2010 in Tokyo, Sao Paulo, Munich, Moscow and Prague. www.google.com All photos & videos at www.google.com Follow us on the Code blog and Twitter to stay updated on developer news: googlecode.blogspot.com http Hashtags: #gdd2010jp #gddbr #gddde #gddru #gddcz From: GoogleDevelopers Views: 2524 48 ratings Time: 02:53 More in Science & Technology

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  • SQLAuthority News – Blog Subscription and Comments RSS

    - by pinaldave
    Quite often I get email where many readers ask me how to get email from SQLAuthority.com blog. Today very quickly I will go over few standard practices of this blog using you can stay connected with SQLAuthority.com First the most important is search: I received hundreds of emails and hundreds of comments every day. I try [...]

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  • URL routing similar to Facebook (related to AJAX and the URL)

    - by Guilherme Cardoso
    In this article i'm gonna show you how i do when i have to update some content with AJAX and i have to change the URL. First, let's see an example to understand it better. If the user is reading a News with Id 1 and he clicked on another News with Id 2, if we update the content with AJAX the user is now reading the News Id 2 but the URL remains the same, for example: http://localhost/News/Read/1 Now let's see another example from Facebook. If i'm reading my profile and i click on Photos, Facebook updates it with AJAX and the URL switch to: http://www.facebook.com/guilhermegeek#!/guilhermegeek?sk=photos If we enter on that URL, it's mapped to: http://www.facebook.com/guilhermegeek?sk=photos The trick here is the parameters that we use after the #!. Those parameters are never sent to the server side, so we handle them on the client side (javascript).In the example of Facebook, he receives my profile name (guilhermegeek) and the action is to read photos. A few time ago i've written an article in my Portuguese blog explaining how to use an alternative to clients with javascript disabled. Like this: <a onclick="javascript:ReadNews(id);" href="#!News/Read/@id/">Title</a> When the user enter the link of that news, my function Read(); fills the News in the page. Then, i add the #!News/Read/@id/ to my URL. It's gonna stay something like this: http://localhost/News/Read/1#!News/Read/2 As i explained before, the News that the user is reading has the Id 2.The next step is to use javascript to check if the URL that the user typed has other News Id, because if we enter on the above URL our controller will get the Id 1 (everything after to the # isn't sent to the server side). $(document).ready(function () {             var h = window.location.hash;             if (h != null) {                 var parts = window.location.href.split('#!');                 if (parts.length > 1) {                     window.location.replace("http://localhost/" + parts[1]);                 }             }    }); It's pretty simple. I'm cutting everything after the #!, then i redirect the user to a new page. So, it's gonna stay:http://localhost/News/Read/2

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  • SilverlightShow for Feb 28 - March 06, 2011

    - by Dave Campbell
    Check out the Top Five most popular news at SilverlightShow for Feb 28 - Mar 06, 2011. While you're at it, check out the ECO Contest site, and vote for your favorites before midnight PST on March 10. Here are the top 5 news on SilverlightShow for last week: SilverlightShow Bookshelf now released as Open Source CRUD Operation on Relational Data (Multiple table) using RIA and Silverlight 4 A Sample Silverlight 4 Application Using MEF, MVVM, and WCF RIA Services - Part 3 Daily News Digest 03/02/2011 RadControls for Windows Phone 7 Q1 2011 Beta 2 released Visit and bookmark SilverlightShow. Stay in the 'Light

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  • Attend COLLABORATE 11 Virtualy

    - by david.stokes(at)oracle.com
    Stay connected to one of the leading Oracle training and educational events - COLLABORATE 11 - IOUG Forum. Join virtually by attending Plug-In to Orlando for just $299.  Oracle and other leading industry experts will present over 40 hours of live presentations on topics such as Database, Development, Business Intelligence, Security, Data Warehousing and more.For a full list of scheduled Plug-in sessions, click here. Register now and enter the priority code PC07 to claim your group license

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  • Skype support and dead parrot sketches

    - by Greg Low
    We as an industry have a lot to answer for. One thing is the level of support provided for users. Here's the conversation I'm having with Skype right now. It feels like being in a Monty Python skit. I was really hoping that when Microsoft purchased Skype that things might improve. 8:33:44 PM greglowInitial Question/Comment: Subscriptions (Unlimited Country, Unlimited Europe, Unlimited Region, Unlimited World)8:33:44 PM SystemThank you for contacting Skype Customer Support!8:33:49 PM SystemDonna Faye has joined this session!8:33:50 PM SystemConnected with Donna Faye8:33:50 PM SystemThank you for contacting Skype Customer Support!8:33:54 PM SystemPlease hold for the next available Live Support Agent.8:33:59 PM Donna FayeHello! Welcome to Skype Live Support! My name is Donna L. How may I help you?8:34:09 PM greglowI've got a subscription (skypename greglow)8:34:21 PM greglowIt's set to auto-renew8:34:45 PM greglowWhy have I been getting messages about my Skype number expiring, if it's set to renew automatically8:34:54 PM greglowand has recently renewed automatically8:35:09 PM Donna FayeThank you for the information.8:35:29 PM Donna FayeTo better assist you may I know your Skype name, please?8:35:37 PM greglowgreglow8:35:44 PM Donna FayeThank you.8:36:14 PM Donna FayeI understand your concern that you receive an email notification stating that your calling subscription will about to expire. Am I right?8:36:43 PM greglowNo, I got an email telling me that one of my Skype numbers was going to expire8:37:08 PM greglowWhen I went to the website, it said it was part of the subscription and the subscription was set to auto-renew8:37:18 PM greglowThe subscription auto-renewed on Oct XXth8:37:24 PM greglowBut the number still expired8:37:43 PM greglowWhen I logged on today, it said that the number had expired and that I had 52 days left to reactivate it8:37:58 PM greglowI did that but am trying to understand why that happens at all8:38:36 PM greglowWhy do you expire numbers that are part of auto-renewing subscriptions?8:39:49 PM Donna FayeUpon checking your account, your calling subscription link to three Online Numbers.8:39:55 PM greglowcorrect8:40:10 PM greglowbut until an hour or so ago, one of them had expired. why?8:40:54 PM Donna FayeLet me explain to you that now Online Number are detach to a calling subscription unlike before it was attach to the calling subscription so therefore each Online Number will recur individually.8:41:29 PM Donna FayeUpon checking your account it shows that all your Online Number will expire on October XX, 20138:41:44 PM Donna FayeIf you don't want to be charged again for you can cancel it anytime.8:41:59 PM greglowI have set it to charge automatically8:42:06 PM greglowso why do the numbers expire?8:42:32 PM Donna FayeNo they are not expired they are all active.8:42:33 PM greglowif there is an automatic payment set up, why does anything expire?8:42:52 PM greglowyes, but one of them was expired, and I only fixed it a few hours ago8:43:07 PM greglowI'm trying to understand why it expired8:44:54 PM Donna FayeThe email you got just notify you that you should have good enough funding source of your calling subscription and Online Number in order for this to recur.8:45:12 PM greglowAgreed. I did that but the number still expired. Why?8:45:38 PM Donna FayeHowever do not worry on this hence all Online Number are active and not expired.8:45:41 PM greglowWhen I logged on today it said that the number had expired and that I had 52 days left to reactivate it. Why did that happen?8:46:14 PM Donna FayeMay I know the Online Number you are pertaining, please?The number that had expired was (07) XXXX XXXX (Australia)8:49:19 PM Donna FayeOkay, do not worry on this Online Number because this will expire on October XX, 2013.8:49:38 PM Donna FayeThank you for all the information.8:49:46 PM greglowI understand that it won't expire now until next year. I'm trying to understand why it stopped working this time8:49:51 PM greglowso I can avoid that next time8:50:39 PM Donna FayeWhat do yo stop working, you mean that Online Number is unable to be reach out?8:50:59 PM Donna Faye*what do you mean by stop working8:51:18 PM greglowThe Skype number +61 7 XXXX XXXX stopped working because it expired8:51:32 PM Donna FayeNo, this into expired.8:51:34 PM greglowI'm trying to understand why it expired8:51:50 PM greglowSorry I don't follow "this into expired"8:52:39 PM Donna FayeLet me inform you that this Online Number is not expired.8:52:54 PM Donna FayePlease disregard the notification you see on your Skype account.8:53:02 PM greglowSorry, this is getting very frustrating. I already told you I fixed it today. I want to know why it happened.8:53:20 PM Donna FayeHence I can rest assured you that this is active until October XX, 2013.8:53:21 PM greglowSo I can avoid it happening again, on this account, or on our other accounts8:53:34 PM greglowCan I speak to someone who really understands this please?Donna FayeSkype send a notification to Skype users for their Skype product in order for them to be aware the expiration of your product however your Online Number still active on your account hence when your calling subscription Unlimited World recur your Online Number also recur. 8:57:59 PM Donna Faye I do apologize for this matter, please allow me to resolve this issue for you. 9:02:48 PM greglow My question is still the same: if it's set to auto-pay, why did it expire? 9:03:50 PM greglow Why did it stop working? Why did I have to "reactivate" it? 9:04:08 PM greglow Why didn't it just keep working if it's set to auto-pay? 9:04:30 PM greglow This isn't a difficult concept 9:04:34 PM Donna Faye Let me clarify to you that this is not the really expired what is emphasizing on this is when you don't have good enough funding source when you calling subscription recur the Online Number will possibly expired but seem that you have a good funding source then this will continue until 2013. 9:05:10 PM greglow When I logged on today, it was not working, and your website said it had expired and that I had 52 days left to reactivate it 9:05:17 PM greglow Why?and so on, and so on, and so on.... 

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