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• Desktop.ini Issues/Confusion

  - by EpicDavi

  BACKSTORY: I was out of town for a while and I forgot to turn my computer off. When I came back I saw that a desktop.ini file was on my desktop (using Windows 7). I thought that was odd because I knew it was a system file and it usually didn't show up due to the fact that I had disable the feature to show system files. Also it wasn't translucent like the other system files. I went to my control panel and saw that the "Hide protected operating system files" was indeed enabled. This puzzled me so I disabled the setting and another one was on my desktop like it usually is hidden. So now I have to desktop.ini files on my desktop: one hidden and one not hidden. I am doing an antivirus check to see if anything was going on and I will give an update soon. I am pretty sure these files are harmless and could be deleted but I would rather get another person's opinion on the subject. Thanks! UPDATE: I did an anti-virus scan and it seems I have no problems. It is odd because the file seems to maintain system file properties such as not being able to be edited and other things. Also I have tried restarting my computer and it is still not hidden. So the question remains: What should I do with the file and what caused it?

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• Task Manager Does Not Start Every Time

  - by diek

  I have had a problem that started some time ago, 6 months maybe. I should have noted the first instance but I didn't. I am using Windows 7 Pro, 32bit. Under normal circumstances I can open up the the Task Manager, via the task bar or cntrl alt del. When I get a program stuck, causing a freeze or non-responsive system I try to open the task manager. It will not work. I have had plenty of similar problems in the past and I had no trouble getting it open. I have searched the internet but the only results I can find are when the task manager will not start under any situation. I am running ESET NOD32 as the anti-virus. The latest example happened when I opened a new tab in Google and tried to copy an image. Google accounts for at least 50% of the examples. Ran System File Checker tool, sfc /scannow as recommended on another post. No errors returned. Any guidance would be appreciated.

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• Cleaning a proxy/phishing trojan from Windows XP computer

  - by i-g

  I am trying to remove an interesting trojan from a Windows XP computer. It manifests itself as a phishing page (screenshot linked) that appears after the user tries to log on to eBay. So far, I haven't found any other web sites that are affected. As you can see, the trojan intercepts browser connections (all installed browsers are affected) and injects this phishing page. The address looks like it's ebay.com, but HTTPS verification doesn't work (no lock icon or green bar in Firefox.) At some point, Trojan.Dropper appeared on the computer. I removed it with Malwarebytes Anti-Malware. Although it reappeared several times, it seemed to be gone after I booted into Safe Mode and did a full system scan with MBAM. Now, however, a different trojan has appeared on the machine; I suspect it was installed by Trojan.Dropper. So far, MBAM, Ad-Aware, and Spybot S&D have been unable to remove it. I've looked for it in the HijackThis log but haven't found anything conclusive. Has anyone run across a trojan like this before? Where would I start looking for it to remove it manually? Thank you for reading.

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• Network share not always available on Windows 2003

  - by JP Hellemons

  Hello everybody, we have a windows 2003 server with a shared directory/folder. I've seen this thread but this wasn't any help: http://superuser.com/questions/58890/the-specified-network-name-is-no-longer-available I have a ping -t running from 3 pc's (vista and two windows 7) they all work. the problem occurss when two users enter the network share then this 'network share is no longer available' appears and the explorer windows turn white. after f5 or refresh the shared directory is back. this is really strange. there is no anti virus or kasparsky running on either end. this is all in the same LAN. the internet connection is really stable, so it's really strange. because a stable internet connection should imply that the local network connection is also stable and that this is a windows issue. can it be a router issue? I have checked the eventlog on the server for diskfailure related messages, but there are none. EDIT: can this be related to mapping a shared directory to a drive letter? and that there is a router between me and the mapped network drive? or is it just windows that is not working well with two users on the same shared folder? should I install samba or something?

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• Inter-VLAN Malicious Code Scanning

  - by Jackthedog

  I am trying to find an inbuilt solution on a Cisco Catayst 3750X Switch to scan all traffic routed from one VLAN to another for malicious code. The situation is that we currently have a development environment which is currently being redesigned to upgrade the network infrastructure to use the 3750X switches to manage server and workstation connectivity as well as inter-VLAN routing. We also have another system that is responsible for taking the builds created on the development environment and imaging various HDDs. Because these are two separate systems, we have a requirement in the workplace to anti-virus scan any data transferred between these systems. This is done by copying the data from the originating system to external USB HDD, scanning in a standalone workstation and then copying the data on to the receiving system. As you can imagine this is extremely tedious and impractical most of the time... (I don't make the rules). Anyway, with this redesign going on, we would like to join the imaging system to the network infrastructure of the development system, keeping separation by the use of VLANs and restricting traffic by using ACLs. As we still have the requirement to scan all traffic I would like to configure some sort of malicious code scanning when ever traffic is routed between these VLANs. I am aware I could install a separate in-line IPS/IDS device, however both systems will be using multiple ports on the switch (obviously), and we won't be able to put a device on each port. I would would prefer not to add additional hardware if the 3750x switch is capable of doing the job. Is anyone aware of any Cisco solution that I could use here, that ideally can be incorporated into the 3750x switch? Thanks in advance.

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• WD my cloud 4th is Super Slow

  - by Saduser

  I am using a WD my cloud 4Tb and I have read other posts about users complaining about getting only 10Mb per second. My problem is that I am getting about 100kb/s to transfer a 125gb iPhoto library. Estimated time is 11 days to transfer this file. This is unacceptable. On the back of the WD cloud I am getting a solid green light and from what I read this means that I am on a gigabyte network. I have mac book pro running Mac OS Mavericks. I have tried 4 different cables and turned off my router firewall. I don't run anti-virus nor any firewall on the mac. Other things I have checked: direct connection to both router and WD cloud device. Tried wireless but it is even slower. Previously I was able to transfer a 55Gb iPhoto library in 14 hours which I felt was acceptable. I figured it would take approximately double the time to transfer the 125gb file but 11 days is ridiculous. Any other suggestions? Anything else I can check (how to check it) what is the bottle neck?

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• Postfix Whitelist before recipient restrictions

  - by GruffTech

  Alright. Some background. We have an anti-spam cluster trucking about 2-3 million emails per day, blocking somewhere in the range of 99% of spam email from our end users. The underlying SMTP server is Postfix 2.2.10. The "Frontline defense" before mail gets carted off to SpamAssassin/ClamAV/ ect ect, is attached below. ...basic config.... smtpd_recipient_restrictions = reject_unauth_destination, reject_rbl_client b.barracudacentral.org, reject_rbl_client cbl.abuseat.org, reject_rbl_client bl.mailspike.net, check_policy_service unix:postgrey/socket ...more basic config.... As you can see, standard RBL services from various companies, as well as a Postgrey service. The problem is, I have one client (out of thousands) who is very upset that we blocked an important email of theirs. It was sent through a russian freemailer who was currently blocked in two of our three RBL servers. I explained the situation to them, however they are insisting we do not block any of their emails. So i need a method of whitelisting ANY email that comes to domain.com, however i need it to take place before any of the recipient restrictions, they want no RBL or postgrey blocking at all. I've done a bit of research myself, http://www.howtoforge.com/how-to-whitelist-hosts-ip-addresses-in-postfix seemed to be a good guide at first, almost fixing my problem, But i want it to accept based on TO address, not originating server.

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• Unable to connect to CopSSH when running Windows service, works when running sshd directly

  - by Joe Enos

  I've been using CopSSH (that uses OpenSSH and Cygwin, so I don't know which of the three is the problem) as my SSH server application at home on Windows 7 Ultimate 32 bit. I have used it for about a year with no real problems, other than it sometimes takes 2 or 3 connection attempts to get through, but it's always worked within a few attempts. A few days ago, it just stopped working. The Windows service is still running, and I've rebooted, restarted the service, etc. with no change. On the client (using Putty on Windows), I get the message "Software caused connection abort". On the server, my event viewer registers the following: fatal: Write failed: Socket operation on non-socket I finally got it working, but only by executing sshd.exe directly from the command line on the server. No special flags or options, just straight execution, and then when I connect remotely, it goes through. I do have firewall and anti-virus software which appears to be configured properly, but the fact that things work when running sshd.exe also indicates that the firewall is fine. I thought the service and executable did exactly the same thing, but apparently there's some difference. Does anyone have any ideas on where I should look for the problem? If I can't find something, I suppose I can write a Windows service or scheduled task that fires off sshd.exe directly and ensures that it stays running, but that's kind of a last resort, since it's just wrapping around something that should already work. I appreciate your help.

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• The best LCD monitors for reading text?

  - by Xeoncross

  I have been using an 19" Acer AL1916A B for several years now. While possibly failing in other areas - the text was incredibly sharp. Which is very important for someone like me that spends all day writing code. My eyes are very finely tuned and I can see refresh rates and even the smallest pixel overflows from anti-aliasing. Unfortunately it finally died. I then tried a 19" widescreen Acer X193w+ and found that the text was much less sharp. I also tried a 19" widescreen Samsung 920nw and was also disappointed. (by the way, widescreen is a great invention for companies - the same price for less screen!). I am looking for a couple of options of LCD's that hands-down render text ultra sharp and clear. This isn't subjective - an LCD either has sharp text or it doesn't. Anyone with delicate eyes can see the difference and knows what I'm talking about. Please also bare in mind that you're vision can adjust to a given screen; rendering your judgment biased if you do not constantly use other monitors also. If you use windows with ClearType enabled please do not reply.

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• UAC being turned off once a day on Windows 7

  - by Mehper C. Palavuzlar

  I have strange problem on my HP laptop. This began to happen recently. Whenever I start my machine, Windows 7 Action Center displays the following warning: You need to restart your computer for UAC to be turned off. Actually, this does not happen if it happened once on a specific day. For example, when I start the machine in the morning, it shows up; but it never shows up in the subsequent restarts within that day. On the next day, the same thing happens again. I never disable UAC, but obviously some rootkit or virus causes this. As soon as I get this warning, I head for the UAC settings, and re-enable UAC to dismiss this warning. This is a bothersome situation as I can't fix it. First, I have run a full scan on the computer for any probable virus and malware/rootkit activity, but TrendMicro OfficeScan said that no viruses have been found. I went to an old Restore Point using Windows System Restore, but the problem was not solved. What I have tried so far (which couldn't find the rootkit): TrendMicro OfficeScan Antivirus AVAST Malwarebytes' Anti-malware Ad-Aware Vipre Antivirus GMER TDSSKiller (Kaspersky Labs) HiJackThis RegRuns UnHackMe SuperAntiSpyware Portable Tizer Rootkit Razor (*) Sophos Anti-Rootkit SpyHunter 4 There are no other strange activities on the machine. Everything works fine except this bizarre incident. What could be the name of this annoying rootkit? How can I detect and remove it? EDIT: Below is the log file generated by HijackThis: Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 13:07:04, on 17.01.2011 Platform: Windows 7 (WinNT 6.00.3504) MSIE: Internet Explorer v8.00 (8.00.7600.16700) Boot mode: Normal Running processes: C:\Windows\system32\taskhost.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\CheckPoint\SecuRemote\bin\SR_GUI.Exe C:\Windows\System32\igfxtray.exe C:\Windows\System32\hkcmd.exe C:\Windows\system32\igfxsrvc.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe C:\Program Files\Analog Devices\Core\smax4pnp.exe C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\VolCtrl.exe C:\Program Files\LightningFAX\LFclient\lfsndmng.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\Program Files\Microsoft Office Communicator\communicator.exe C:\Program Files\Iron Mountain\Connected BackupPC\Agent.exe C:\Program Files\Trend Micro\OfficeScan Client\PccNTMon.exe C:\Program Files\Microsoft LifeCam\LifeExp.exe C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\mimio\mimio Studio\system\aps_tablet\atwtusb.exe C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE C:\Program Files\Babylon\Babylon-Pro\Babylon.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Users\userx\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://www.yaysat.com.tr/proxy/proxy.pac R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Babylon IE plugin - {9CFACCB6-2F3F-4177-94EA-0D2B72D384C1} - C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [lfsndmng] C:\Program Files\LightningFAX\LFclient\LFSNDMNG.EXE O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\communicator.exe" /fromrunkey O4 - HKLM\..\Run: [AgentUiRunKey] "C:\Program Files\Iron Mountain\Connected BackupPC\Agent.exe" -ni -sss -e http://localhost:16386/ O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow O4 - HKLM\..\Run: [Babylon Client] C:\Program Files\Babylon\Babylon-Pro\Babylon.exe -AutoStart O4 - HKLM\..\Run: [LifeCam] "C:\Program Files\Microsoft LifeCam\LifeExp.exe" O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - Global Startup: mimio Studio.lnk = C:\Program Files\mimio\mimio Studio\mimiosys.exe O8 - Extra context menu item: Microsoft Excel'e &Ver - res://C:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000 O8 - Extra context menu item: Translate this web page with Babylon - res://C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/ActionTU.htm O8 - Extra context menu item: Translate with Babylon - res://C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/Action.htm O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL O9 - Extra button: Translate this web page with Babylon - {F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478} - C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll O9 - Extra 'Tools' menuitem: Translate this web page with Babylon - {F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478} - C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll O16 - DPF: {00134F72-5284-44F7-95A8-52A619F70751} (ObjWinNTCheck Class) - https://172.20.12.103:4343/officescan/console/html/ClientInstall/WinNTChk.cab O16 - DPF: {08D75BC1-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment SetupCtrl Class) - https://172.20.12.103:4343/officescan/console/html/ClientInstall/setup.cab O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = yaysat.com O17 - HKLM\Software\..\Telephony: DomainName = yaysat.com O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = yaysat.com O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = yaysat.com O18 - Protocol: qcom - {B8DBD265-42C3-43E6-B439-E968C71984C6} - C:\Program Files\Common Files\Quest Shared\CodeXpert\qcom.dll O22 - SharedTaskScheduler: FencesShellExt - {1984DD45-52CF-49cd-AB77-18F378FEA264} - C:\Program Files\Stardock\Fences\FencesMenu.dll O23 - Service: Andrea ADI Filters Service (AEADIFilters) - Andrea Electronics Corporation - C:\Windows\system32\AEADISRV.EXE O23 - Service: AgentService - Iron Mountain Incorporated - C:\Program Files\Iron Mountain\Connected BackupPC\AgentService.exe O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - LSI Corporation - C:\Program Files\LSI SoftModem\agrsmsvc.exe O23 - Service: BMFMySQL - Unknown owner - C:\Program Files\Quest Software\Benchmark Factory for Databases\Repository\MySQL\bin\mysqld-max-nt.exe O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe O23 - Service: SMS Task Sequence Agent (smstsmgr) - Unknown owner - C:\Windows\system32\CCM\TSManager.exe O23 - Service: Check Point VPN-1 Securemote service (SR_Service) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe O23 - Service: Check Point VPN-1 Securemote watchdog (SR_Watchdog) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_Watchdog.exe O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\..\BM\TMBMSRV.exe O23 - Service: OfficeScan NT Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe O23 - Service: OfficeScan NT Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\TmProxy.exe O23 - Service: VNC Server Version 4 (WinVNC4) - RealVNC Ltd. - C:\Program Files\RealVNC\VNC4\WinVNC4.exe -- End of file - 8204 bytes As suggested in this very similar question, I have run full scans (+boot time scans) with RegRun and UnHackMe, but they also did not find anything. I have carefully examined all entries in the Event Viewer, but there's nothing wrong. Now I know that there is a hidden trojan (rootkit) on my machine which seems to disguise itself quite successfully. Note that I don't have the chance to remove the HDD, or reinstall the OS as this is a work machine subjected to certain IT policies on a company domain. Despite all my attempts, the problem still remains. I strictly need a to-the-point method or a pukka rootkit remover to remove whatever it is. I don't want to monkey with the system settings, i.e. disabling auto runs one by one, messing the registry, etc. EDIT 2: I have found an article which is closely related to my trouble: Malware can turn off UAC in Windows 7; “By design” says Microsoft. Special thanks(!) to Microsoft. In the article, a VBScript code is given to disable UAC automatically: '// 1337H4x Written by _____________ '// (12 year old) Set WshShell = WScript.CreateObject("WScript.Shell") '// Toggle Start menu WshShell.SendKeys("^{ESC}") WScript.Sleep(500) '// Search for UAC applet WshShell.SendKeys("change uac") WScript.Sleep(2000) '// Open the applet (assuming second result) WshShell.SendKeys("{DOWN}") WshShell.SendKeys("{DOWN}") WshShell.SendKeys("{ENTER}") WScript.Sleep(2000) '// Set UAC level to lowest (assuming out-of-box Default setting) WshShell.SendKeys("{TAB}") WshShell.SendKeys("{DOWN}") WshShell.SendKeys("{DOWN}") WshShell.SendKeys("{DOWN}") '// Save our changes WshShell.SendKeys("{TAB}") WshShell.SendKeys("{ENTER}") '// TODO: Add code to handle installation of rebound '// process to continue exploitation, i.e. place something '// evil in Startup folder '// Reboot the system '// WshShell.Run "shutdown /r /f" Unfortunately, that doesn't tell me how I can get rid of this malicious code running on my system. EDIT 3: Last night, I left the laptop open because of a running SQL task. When I came in the morning, I saw that UAC was turned off. So, I suspect that the problem is not related to startup. It is happening once a day for sure no matter if the machine is rebooted.

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• Web filtering (Proxy or DNS) with option for users to ignore the block

  - by Jon Rhoades

  We are struggling with our users visiting infected or "attack" sites and Phising in general. Most of our machines are protected by an Enterprise anti virus and monitoring solution (McAffe ePO) and we try to get people to use Firefox... But no AV is perfect and we have to endure personal machines as well (albeit on their own 'Plague' VLANs) and would like to do something about Phishing as our users seem intent on disclosing their passwords to the world... To complicate matters we don't want to implement a block for many many reasons instead we would like to implement something akin to Firefox's "Reported Scam/Phish/Attack Site" - "Get me out of here" or crucially "Let me in anyway", giving the user a choice to still infect themselves if they feel like it (or look at a site incorrectly blacklisted). The reason we can't just use Firefox is we have a core enterprise App only certified on IE6&7 - thank you Oracle. Is it possible to implement this type of advisory filtering either using a proxy (in our case Squid) or DNS? http://serverfault.com/questions/15801/what-free-options-are-available-for-web-content-filtering http://serverfault.com/questions/47520/open-source-filtering-of-https-traffic Were a good start, but they don't address the advisory aspect of the filtering.

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• Virus / Malware: Explorer window with strange user logged into Hotmail

  - by abel

  I was looking into a PC, the user of which had complained that he couldn't connect to the internet and that the PC was experiencing random restarts. The PC runs WinXP SP3. On examination, I found that the Wireless Zero Configuration service was stopped. I enabled that and the internet was back on(The pc connected through wifi). Then I started firefox and browsed to gmail.com. I did not launch any other program, except for a few explorer windows. It was then I noticed a window had popped up(it was not a pop up). It had the explorer folder icon and instead of explorer folder contents, it showed a hotmail page, with a user named "Homer Stinson" logged in. The titlebar was empty and there were no toolbars. I asked the client whether this was his email id, which he said it was not. I opened task manager, which did not show this explorer window in it's Application tab. I switched back to the 'rogue' window and found that the hotmail settings page was now open, which later changed to the hotmail edit profile page for the same user. I was not clicking anything. Then suddenly the window closed. I checked the autorun locations, fired up a Malwarebytes Anti Malware scan which gave a clean result. The system also had an updated installation of AVG. I don't want a solution for this virus(?) problem. I asked this here because I wanted to know if somebody has come across something similar. What kind of malware can this be? The user had not seen a similar window before and I should have taken screenshots. (PS:Homer Stinson is an imaginary name. I searched for the other real name with some relevant keywords but could not come up with a virus/malware discussion post.) UPDATE: When I checked the PC later a DEP error had popped up closing which restarted the PC.

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• Hard Drive benchmark values show write very very slow

  - by John

  I recently started to have issues with my laptop being very slow. I ran a hard drive benchmarking tool (by ATTO) that showed that the write speed was very very slow on my boot drive. I ran the same benchmark on my usb drive and it was 650 times faster than my boot drive when it came to writing. Reading is very fast/normal on both. I swapped out an identical drive and ran the same benchmark. This time the drive showed proper write speed. Thinking that I had a hard drive going bad I cloned the old one onto the new one. I managed to clone the problem too. Anyone have any ideas on what in WinXP SP3 might be causing the write issues? I am on a corporate network and we have commercial anti-virus software installed. (AVG I think) I regularly run defraggler and have about 40 gig free on a 100 gig drive. The machine has 4 gigs of memory. Any ideas? TIA J

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• PLS HLP Chrome & Internet Explorer won't connect after infected Fire Fox works.

  - by Zack

  HI Guys Please Help I am pretty New Here. I'm having problems. Cannot connect with chrome or Internet Explorer. Fire Fox works fine. It seems it happens when I was infected by a "Trojan Horse Generic 17.BWIK" and a "Trojan Horse SHeur.UHL", when I reply to a post for a Thread I posted. I have removed the treat and got Fire Fox working, "so i think", but not G'Chrome or IE still cannot connect. I do not want to loose Chrome History so re-setting would be my last option and uninstall and install will be out of the question. Is there a way around this? I am using XP Pro on a desktop and DSL connection. Be aware from "Fake_Antispyware.FAH", which I had on my computer, I just found out while doing this, according to my AVG anti-virus security. Please can you direct me for a cure. Thank you in advance for your sincere willingness contributions.

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• 8007064c(2011) and 80280007(2009) persistant after all known repairs

  - by tiu44

  I'm on Windows 7 Home x64, and have ran into a major issue with Live Messenger(which I use daily). I have full offline installers for both 2011 and the last Wave 3 2009(14.0.8117.0416) Suites. Both give the following errors: Live Essentials 2011 Offline installer(official): An unknown error occured. Error:0x8007064c Source WLXSuite WL 2009 offline installer(official): You already have a more recent version of Windows Live. Error: OnCatalogResult:0x80280007 Next steps: If you want to install this older version, first uninstall any later versions that are on your computer. Get help with this error The 2011 installer also says it is updating messenger, I don't select anything else. Then last 2009 installer says their is a newer version that needs uninstalled even after the following procedures. MS Help pages provided all basically lead to using uninstall from control panel. Which I've uninstalled all Live components including watcom safety scanner and portable SQL from. I've followed online instructions for manually deleting folders from Program Files(x86), Appdata, and some others under \User\All Users and the one for the one account on the machine. I've used CCcleaner 3.01, ASC 3.7.3 and Beta 4 with deep scan along with deleting folders, and checked their uninstallers for Live components too, and none were there. wlmuninstaller.exe tool reports nothing, but after a failed install it finds something, but failes to clean it under all user admin privilege. The same errors still occur after all of that. Google searching I see people on forums suggesting reinstalling the OS cause MS doesn't even know how to fix this, but I'm hoping someone here can help. NOTE: I don't have System Restore or any other state freeze utilities going, and I don't have any real time AV going(I sometime scan with defender, anti rootkits, and online scanners). NOTE2:I posted this on windowslivehelp.com, before looking to see if the place was active or not, hoping I can get help here. Thanks

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• Blu-ray BD-R: Would you physically store it in a CaseLogic Wallet pocket?

  - by Rob

  I keep several backup copies of my material and files. For my DVDs, one set of copies is kept in a CaseLogic wallet folder pack, so that I can easily move this around when visiting friends, family or for business. This is highly convenient. The other sets are kept in their jewel cases in hard plastic see thru storage boxes. Although CaseLogic wallet material is designed to be abrasion free, their caveat is that external dust will be the cause of any blemishes. If hard dust gets in these pockets, which is inevitable, this will occasionally cause light hair like scratches on the disc surface as the discs are removed and returned for access to their contents. This is of no consequence as the laser and error correction can more than cope with this. I'm aware that the blu-ray spec requires anti-scratch in disc surfaces but was wondering that, given the smaller pits, would dust and light scratches from wallet storage cause more problems with blu-rays than they would with DVDs? I'm using Blu-ray BD-R and BD-R DL write once media.

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• 550 Requested action not taken: mailbox unavailable

  - by Porch

  I setup a small box with Server 2003 64bit to be used as a webserver and email server for a small school. Real simple stuff for a few users. A simple website and a handful of emails. rDNS and spf records setup and pass every test I found including test at dnsstuff.com. Email sending to almost every email address (google, hotmail, aol, whatever) works. However, with one domain, I get an bounce back with the error. 550 Requested action not taken: mailbox unavailable It's another school running Exchange judging from some packet sniffing with WireShark. Every email on this domain I have tried sending to gives this error. The email address is valid as I can send to it from my personal, and gmail account without a problem. Does anyone know of some anti-spam software that gives an 550 error like the above? What else could this be? Thanks for any suggestions. Packet capture of the two servers communicating look like this. 220 <server snip> Microsoft ESMTP MAIL Service, Version: 6.0.3790.3959 ready at Sat, 2 Oct 2010 12:48:17 -0700 EHLO <email snip> 250-<server snip> Hello [<ip snip>] 250-TURN 250-SIZE 250-ETRN 250-XXXXXXXXXX 250-DSN 250-ENHANCEDSTATUSCODES 250-8bitmime 250-BINARYMIME 250-XXXXXXXX 250-VRFY 250-X-EXPS GSSAPI NTLM LOGIN 250-X-EXPS=LOGIN 250-AUTH GSSAPI NTLM LOGIN 250-AUTH=LOGIN 250-X-LINK2STATE 250-XXXXXXX 250 OK MAIL FROM: <email snip> 250 2.1.0 <email snip>....Sender OK RCPT TO:<email snip> 250 2.1.5 <email snip> DATA 354 Start mail input; end with <CRLF>.<CRLF> <email body here> . 550 Requested action not taken: mailbox unavailable QUIT 221 Goodbye

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• Command prompt hangs/freezes/crashes sporadically

  - by Leonard Challis

  I'm finding it very difficult to Google this, I don't seem to be able to find anyone with the same issue and I don't know enough about the Windows operating system to troubleshoot. The machine(s) we are seeing the problem on are Windows 7 (professional) both 64bit and 32bit. The problem is with the command prompt freezing up, seemingly randomly. When it does freeze nothing will bring it back to life (i.e. keypress) and it's nothing to do with Quick Insert mode either. It doesn't seem to be when I run standard commands, such as cd, dir, etc, but when I run different programs from the command line. The annoying thing is that sometimes the prompt will freeze and at other times it won't, using the same program/command in the prompt. To add to the frustration, one of my colleagues who had the same problem seems to not have experienced it for a few days now (we're pretty heavy on the command line). It's not a VPN/RDP thing as suggested in other questions and forum posts, as I've seen this both locally and remotely. I thought it was to do with the return code signifying an error or some error state in the program, i.e.: C:\Users\leonardc>mysql -u lalala ERROR 1045 (28000): Access denied for user 'lalala'@'localhost' (using password: NO) but this isn't always the case either. In fact the above command hasn't crashed the shell before. Elevating the prompt to run as Administrator doesn't seem to have any bearing on the problem either. Disabling my anti-virus doesn't have an effect either. Update: I tried the same commands in PowerShell, but I still get the same problem, it will freeze at random times (more often than not, as with the command prompt, but not always). It's not the same as command prompt in the fact that one might work while the other doesn't, but then the next time I try run the same command in both it will suddenly be different again.

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• Default Browser hangs (IE, Chrome)

  - by Craig Hinrichs

  IE was my default browser about three months ago when I started experiencing this issue. Intermittent hangs would occur when I would open a new main page or new tab to a site I know would be up. What I mean by a hang: The browser would open and say "Waiting for site " and do nothing more. If I closed the window and reopened it it would immediatly connect. Over time I would have to close and reopen the window to get to the page. This would happen to any page including Google. I finally got sick of it and started using chrome and I will never go back. I recently upgraded my anti-virus and now I am experiencing the same issue with Chrome. I use AVG for my antivirus. Empirically it seems if I don't make Chrome my default browser I don't experience the issue. I tested this theory for over two hours yesterday. Possible issues I have found this coudl be but not confirmed yet: MTU settings are not correct. I am infected but my antivirus has not caught it (unlikely but possible) ?? I would like to think this is related to my antivirus but I am unsure how to verify. I don't like the idea of killing my antivirus if #2 is a possibility. I am looking for tips on how I can trouble shoot possible issues. I am on Windows XP SP3 Thanks in advance.

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• Fully FOSS EMail solution

  - by Ravi

  I am looking at various FOSS options to build a robust EMail solution for a government funded university. Commercial options are to be chosen only in the worst case scenario. Here are the requirements: Approx 1000-1500 users - Postfix or Exim? (Sendmail is out;-)) Mailing lists for different groups/Need web based archive - Mailman? Sympa? Centralised identity store - OpenLDAP? Fedora 389DS? Secure IMAP only - no POP3 required - Courier? Dovecot? Cyrus?? Anti Spam - SpamAssasin? what else? Calendaring - ?? webmail - good to have, not mandatory - needs to be very secure...so squirrelmail is out;-)? Other questions: What mailbox storage format to use? where to store? database/file system? Simple and effective HA options? Is there a web proxy equivalent to squid in the mail server world? software load balancers?CARP? Monitoring and alert? Backup? The govt wants to stimulate the local economy by buying hardware locally from whitebox vendors. Also local consultants and university students will do the integration. We looked at out-of-the-box integrated solutions like Axigen, Zimbra and GMail but each was ruled out in favour of a DIY approach in the hopes of full control over the data and avoiding vendor lockin - which i though was a smart thing to do. I wish more provincial governments in the developing world think of these sort of initiatives As for OS - Debian, FreeBSD would be first preference. Commercial OS's need not apply. CentOS as second tier option...

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• My Boot order changed. Why?

  - by Chris

  I have a laptop running Windows XP SP3 with one internal hard drive partitioned into C: (system), D: (storage) and I have an external hard drive, F: (external drive). Yesterday the machine was running fine. Today, I go back to it and see that it's just showing a blinking cursor. Checked through the BIOS and the hard drive checked out fine. CTRL-ALT-DELETED the machine a few times, but I was never able to boot back into the operating system. I threw in a live CD and found out that the boot order of the drives has changed. The external drive is now C:, the system partiton is D:, and the storage partition is E:. Does anyone have any idea of how or why this would have occured? Auto system updates are turned off so there should have been no automatic reboot of the system overnight, and anti-virius runs on the machine and has found no infections before this occured. Edit When I was looking through the BIOS of the machine, I did see that the boot order was changed. But still the same question remains, what would have caused this to happen? I can't believe that a random reboot happened and totally changed my hard drive setup.

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• Hotmail marking messages as junk

  - by Canadaka

  I was having problems with emails sent from my server being blocked completely by Hotmail, but I found out Hotmail had blocked my IP and by contacting Hotmail I had the block removed. See this question for more info: Email sent from server with rDNS & SPF being blocked by Hotmail But now all emails from my server are going directly to recipients "Junk" folder on hotmail and I can't figure out why. Hotmail says "Microsoft SmartScreen marked this message as junk and we'll delete it after ten days." I tried contacting the same people at Hotmail who had my IP block removed, but I haven't received any reply and its been almost a week. Here are some details: I have a valid SPF record for my domain "v=spf1 a include:_spf.google.com ~all" I have reverse DNS setup I have a Sender Score of 100 https://www.senderscore.org/lookup.php?lookup=66.199.162.177&ipLookup.x=55&ipLookup.y=14 I have signed up for Microsoft's SNDS and was approved. My ip says "All of the specified IPs have normal status." Microsoft added my IP to the JMRP Database My IP is not on any credible spam lists http://www.anti-abuse.org/multi-rbl-check-results/?host=66.199.162.177 my FROM header is being sent in proper format "From: CKA <[email protected]>" Here is a test email source:

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• Exchange 2013 attachments too big?

  - by KPS

  I am having the toughest time sending large attachments, everywhere I have checked my file size limit for send/receive is 100mb but yet users are unable to receive files even at the size of 14mb. I'm using a spam filter (Appriver) and have worked with there support for a very long time, we see the following errors in logs 13:32:40.260 4 SMTP-000036([myserverIP]) rsp: 354 Start mail input; end with <CRLF>.<CRLF> 13:33:41.038 3 SMTP-000033([myserverIP]) write failed. Error Code=connection reset by peer 13:33:41.038 3 SMTP-000033([myserverIP]) [659500] failed to send. Error Code=connection reset by peer 13:33:41.038 4 SMTP([myserverIP]) [659500] batch reenqueued into tail Windows firewall is disabled on the exchange server, all other emails that are of smaller value come through just fine. Here is a print out of size limits: ConnectorType ConnectorName MaxReceiveMessageSize MaxSendMessageSize ------------- ------------- --------------------- ------------------ Send InternetSendConnector - 35 MB (36,700,160 bytes) Send Appriver-Smarthost - 35 MB (36,700,160 bytes) Receive Default EXCHSRVR 100 MB (104,857,600 bytes) - Receive Client Proxy EXCHSRVR 100 MB (104,857,600 bytes) - Receive Default Frontend EXCHSRVR 100 MB (104,857,600 bytes) - Receive Outbound Proxy Frontend EXCHSRVR 100 MB (104,857,600 bytes) - Receive Client Frontend EXCHSRVR 100 MB (104,857,600 bytes) - Receive ExchangeRelay 100 MB (104,857,600 bytes) - TransportConfig - 100 MB (104,857,600 bytes) 10 MB (10,485,760 bytes) ADSiteLink DEFAULTIPSITELINK Unlimited Unlimited There is a no anti-virus on the server either that could be interfering, I am out of ideas at this point :( EDIT 1 After running BPA, it gives and error: Exchange Organization: Check whether the incoming message(CN=MyDomain,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=WG,DC=local) size isn't set The maximum incoming message size isn't set in organization 'CN=MyDomain,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=WG,DC=local'. This can cause reliability problems. Here are the sizes as of now: [PS] C:\Temp>Get-TransportConfig | ft MaxSendSize, MaxReceiveSize MaxSendSize MaxReceiveSize ----------- -------------- Unlimited Unlimited [PS] C:\Temp>Get-ReceiveConnector | ft name, MaxMessageSize Name MaxMessageSize ---- -------------- Default EXCHSRVR 100 MB (104,857,600 bytes) Client Proxy EXCHSRVR 100 MB (104,857,600 bytes) Default Frontend EXCHSRVR 100 MB (104,857,600 bytes) Outbound Proxy Frontend EXCHSRVR 100 MB (104,857,600 bytes) Client Frontend EXCHSRVR 100 MB (104,857,600 bytes) ExchangeRelay 100 MB (104,857,600 bytes) Again, smaller emails come through just fine. Seems like there is a 10mb receive limit somewhere that I cannot find.

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• Cannot Update Adobe Creative Suit

  - by Lynda

  I am attempting to check for updates using the Adobe Application Manager on Windows 8 and I get this error: The update server is not responding. The server might be offline temporarily, or the Internet or firewall settings may be incorrect. I have seen this error before on Windows 7 and remembered that I needed to disable the Microsoft Virtual WiFi Miniport Adapter. I navigated to the correct place but the Miniport Adapter was not there. After a bit of searching across several forums I saw a recommendation to change <logLevel>2</logLevel> to <logLevel>10</logLevel>. I attempted that and again it still did not work. I have also tried disabling my anti-virus protection and disabling Windows Firewall. Neither worked. I am not sure what else to try or do at this point. Are there any other recommendations to solve this issue? Notes: I am running Windows 8 Pro using the Creative Cloud Version of CS6. I check for updates by choosing Help Updates from within any Adobe Application I originally posted this question on the Adobe Forums and received no help there.

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• Sending mail through local MTA while domain MX records point to Google Apps

  - by Assaf

  My domain's email is managed by Google Apps, so that domain users get Gmail and Calendar, etc. But I also want to be able to send applicative notifications to users outside the domain via email (e.g. "some commented on your post", and so on). However, if I try to send email through code I get blocked by Gmail after a few emails. I send marketing email through MailChimp, to minimize the risk of appearing as spam to my users (one-click unsubscribe, etc.). But I can't send applicative message in this way. I want to install a local MTA (my server runs Ubuntu), but I'm not sure what anti-spam measures I need to implement so that receiving MTAs don't think it's a spam server. What's stopping anyone from setting up a mail server and sending emails using my domain name? AFAIK it's the DNS records that show the MTA's address actually belongs to the domain. But my understanding of this is rather superficial, so someone please correct me if I'm wrong. But what sort of DNS configuration do I need to put in place so that I don't get blacklisted (assuming I don't actually spam anyone)? The MX records already point to Google, and I'd like to keep it this way. So do I just need to define an A record for my internal mail server? Should it show email as coming from a sub-domain, so as not to conflict with the bare domain being managed by google? Edit: Does the following SPF record make sense if I want email from my domain name to be sent by either google's servers or any server with a dns name ending with mydomain.com? "v=spf1 ptr mx:google.com mx:googlemail.com ~all" How should I set up reverse DNS for my server? If I have an A record that points mailsender.mydomain.com to my MTA's ip address, does it mean that reverse lookup will only allow emails sent from [email protected]?

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