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  • links for 2010-06-07

    - by Bob Rhubart
    Dynamic Data Lookup in a Business Process In the latest installment of the SOA Suite Essentials for WLI Users article series, Simone Geib shows how dynamic data can be retrieved at run-time in a business process through Domain Value Maps in SOA Suite and the similarities to an XML MetaData Cache control in Oracle WebLogic Integration. (tags: oracle soa weblogic)

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  • Multiple vulnerabilities in Wireshark

    - by chandan
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2012-1593 Denial of Service (DoS) vulnerability 3.3 Wireshark Solaris 11 11/11 SRU 8.5 CVE-2012-1594 Improper Control of Generation of Code ('Code Injection') vulnerability 3.3 CVE-2012-1595 Resource Management Errors vulnerability 4.3 CVE-2012-1596 Resource Management Errors vulnerability 5.0 This notification describes vulnerabilities fixed in third-party components that are included in Sun's product distribution.Information about vulnerabilities affecting Oracle Sun products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • Jupiter Changes Display when using volume key bindings

    - by user87797
    I recently downloaded jupiter on ubuntu 12.04 ASUS U36JC and I noticed that my display would switch from clone to exterior to clone everytime that I used the keys that control the volume. Hit "function volume down" and the screen goes blank, hit "function volume up" and the display come back. This only happens when I am running jupiter and I assume there is a key binding issue, but I don't know how to fix it. No options other than the regular ones show up in the keyboard settings under system tools.

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  • Asset Lifecycle Management – Why Upgrade to Release 12.1?

    With Oracle's latest product release, asset intensive companies can benefit from the recent enhancements introduced in this latest version. Firms both large and small who want to better control their operating assets, from plant and equipment to manufacturing and utility assets, have the chance to realize faster time-to-benefit by utilizing the latest capabilities. Where efficiency, effectiveness, safety and compliance are critical, companies can benefit from an enterprise view of their equipment. This webcast will highlight some of the new features and the benefits possible.

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  • Hacker Disables More Than 100 Cars Remotely

    <b>Wired:</b> "More than 100 drivers in Austin, Texas found their cars disabled or the horns honking out of control, after an intruder ran amok in a web-based vehicle-immobilization system normally used to get the attention of consumers delinquent in their auto payments."

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  • WebCenter Customer Spotlight: Global Village Telecom Ltda

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryGlobal Village Telecom Ltda. (GVT)  is a leading Brazilian telecommunications company, developing solutions and providing services for corporate and end users. GVT is located in Curitiba, Brazil, employs 6,000 people and has an annual revenue of around US$1 billion.  GVT business objectives were to improve corporate communications, accelerate internal information flow, provide continuous access to the all business files and  enable the company’s leadership to provide information to all departments in real time. GVT implemented Oracle WebCenter Content to centralize the company's content and they built  a portal to share and find content in real-time. Oracle WebCenter Content enabled GVT to quickly and efficiently integrate communication among all company employees—ensuring that GVT maintain a competitive edge in the market. Human Resources reduced the time required for issuing internal statements to all staff from three weeks to one day. Company OverviewGlobal Village Telecom Ltda. (GVT)  is a leading telecommunications company, developing solutions and providing services for corporate and end users. The company offers diverse innovative products and advanced solutions in conventional fixed telephone communications, data transmission, high speed broadband internet services, and voice over IP (VoIP) services for all market segment. GVT is located in Curitiba, Brazil, employs 6,000 people and have an  annual revenue of around US$1 billion.   Business ChallengesGVT business objectives were to improve corporate communications, accelerate internal information flow, provide continuous access to the all business files and enable the company’s leadership to provide information to all departments in real time. Solution DeployedGVT worked with the Oracle Partner IT7 to deploy Oracle WebCenter Content to securely centralize the company's content such as growth indicators, spreadsheets, and corporate and descriptive project schedules. The solution enabled real-time information sharing through the development of Click GVT, a portal that currently receives 100,000 monthly impressions from employee searches. Business ResultsGVT gained a competitive edge in the communications market by accelerating internal information flow, streamlining the content standardizing information and enabled real-time information sharing and discovery. Human Resources  reduced the time required for issuing  internal statements to all staff from three weeks to one day. “The competitive nature of telecommunication industry demands rapid information in the internal flow of the company. Oracle WebCenter Content enabled us to quickly and efficiently integrate communication among all company employees—ensuring that we maintain a competitive edge in the market.” Marcel Mendes Filho, Systems Manager, Global Village Telecom Ltda. Additional Information Global Viallage Telecom Ltda Customer Snapshot Oracle WebCenter Content

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  • Disaster, or Migration?

    - by Rob Farley
    This post is in two parts – technical and personal. And I should point out that it’s prompted in part by this month’s T-SQL Tuesday, hosted by Allen Kinsel. First, the technical: I’ve had a few conversations with people recently about migration – moving a SQL Server database from one box to another (sometimes, but not primarily, involving an upgrade). One question that tends to come up is that of downtime. Obviously there will be some period of time between the old server being available and the new one. The way that most people seem to think of migration is this: Build a new server. Stop people from using the old server. Take a backup of the old server Restore it on the new server. Reconfigure the client applications (or alternatively, configure the new server to use the same address as the old) Make the new server online. There are other things involved, such as testing, of course. But this is essentially the process that people tell me they’re planning to follow. The bit that I want to look at today (as you’ve probably guessed from my title) is the “backup and restore” section. If a SQL database is using the Simple Recovery Model, then the only restore option is the last database backup. This backup could be full or differential. The transaction log never gets backed up in the Simple Recovery Model. Instead, it truncates regularly to stay small. One that’s using the Full Recovery Model (or Bulk-Logged) won’t truncate its log – the log must be backed up regularly. This provides the benefit of having a lot more option available for restores. It’s a requirement for most systems of High Availability, because if you’re making sure that a spare box is up-and-running, ready to take over, then you have to be interested in the logs that are happening on the current box, rather than truncating them all the time. A High Availability system such as Mirroring, Replication or Log Shipping will initialise the spare machine by restoring a full database backup (and maybe a differential backup if available), and then any subsequent log backups. Once the secondary copy is close, transactions can be applied to keep the two in sync. The main aspect of any High Availability system is to have a redundant system that is ready to take over. So the similarity for migration should be obvious. If you need to move a database from one box to another, then introducing a High Availability mechanism can help. By turning on the Full Recovery Model and then taking a backup (so that the now-interesting logs have some context), logs start being kept, and are therefore available for getting the new box ready (even if it’s an upgraded version). When the migration is ready to occur, a failover can be done, letting the new server take over the responsibility of the old, just as if a disaster had happened. Except that this is a planned failover, not a disaster at all. There’s a fine line between a disaster and a migration. Failovers can be useful in patching, upgrading, maintenance, and more. Hopefully, even an unexpected disaster can be seen as just another failover, and there can be an opportunity there – perhaps to get some work done on the principal server to increase robustness. And if I’ve just set up a High Availability system for even the simplest of databases, it’s not necessarily a bad thing. :) So now the personal: It’s been an interesting time recently... June has been somewhat odd. A court case with which I was involved got resolved (through mediation). I can’t go into details, but my lawyers tell me that I’m allowed to say how I feel about it. The answer is ‘lousy’. I don’t regret pursuing it as long as I did – but in the end I had to make a decision regarding the commerciality of letting it continue, and I’m going to look forward to the days when the kind of money I spent on my lawyers is small change. Mind you, if I had a similar situation with an employer, I’d do the same again, but that doesn’t really stop me feeling frustrated about it. The following day I had to fly to country Victoria to see my grandmother, who wasn’t expected to last the weekend. She’s still around a week later as I write this, but her 92-year-old body has basically given up on her. She’s been a Christian all her life, and is looking forward to eternity. We’ll all miss her though, and it’s hard to see my family grieving. Then on Tuesday, I was driving back to the airport with my family to come home, when something really bizarre happened. We were travelling down the freeway, just pulled out to go past a truck (farm-truck sized, not a semi-trailer), when a car-sized mass of metal fell off it. It was something like an industrial air-conditioner, but from where I was sitting, it was just a mass of spinning metal, like something out of a movie (one friend described it as “holidays by Michael Bay”). Somehow, and I’m really don’t know how, the part of it nearest us bounced high enough to clear the car, and there wasn’t even a scratch. We pulled over the check, and I was just thanking God that we’d changed lanes when we had, and that we remained unharmed. I had all kinds of thoughts about what could’ve happened if we’d had something that size land on the windscreen... All this has drilled home that while I feel that I haven’t provided as well for the family as I could’ve done (like by pursuing an expensive legal case), I shouldn’t even consider that I have proper control over things. I get to live life, and make decisions based on what I feel is right at the time. But I’m not going to get everything right, and there will be things that feel like disasters, some which could’ve been in my control and some which are very much beyond my control. The case feels like something I could’ve pursued differently, a disaster that could’ve been avoided in some way. Gran dying is lousy of course. An accident on the freeway would have been awful. I need to recognise that the worst disasters are ones that I can’t affect, and that I need to look at things in context – perhaps seeing everything that happens as a migration instead. Life is never the same from one day to the next. Every event has a before and an after – sometimes it’s clearly positive, sometimes it’s not. I remember good events in my life (such as my wedding), and bad (such as the loss of my father when I was ten, or the back injury I had eight years ago). I’m not suggesting that I know how to view everything from the “God works all things for good” perspective, but I am trying to look at last week as a migration of sorts. Those things are behind me now, and the future is in God’s hands. Hopefully I’ve learned things, and will be able to live accordingly. I’ve come through this time now, and even though I’ll miss Gran, I’ll see her again one day, and the future is bright.

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  • Why CoffeeScript is tough to maintain

    - by Renso
    I recently started trying out CoffeeScript only to find out that it caused more headaches. The abstraction level of jQuery was perfect, it did not dictate to coders how to design their code, it just works. However, I recently posted a request to the CoffeeScript team to consider introducing curly braces to help with more complex code to control the flow of logic. For example a if-then-else with many nested levels can be near impossible to debug without tracing through it when using CoffeeScript. Also with IDEs like Visual Studio, regular JavaScript intellicense and auto-formatting make it easy to appropriate indent nested levels without any work on the part of the developer and reading it is not that hard, especially with some extensions that show vertical lines in the code editor to help see what is nested within what part of the code.However with CoffeeScript that is not the case. The samples given in the CoffeeScript web site are of course just simple examples to explain the features and one gets excited pretty quick over the powerful shortcuts. I tried to convert a piece of JavaScript over to CoffeeScript and gave up since you need to first of all remove ALL non CoffeeScript coding constructs for it to even compile. However js2coffee can help with that. However to keep track of nested levels became something that was simply not manageable using CoffeeScript.Furthermore, any coding language that controls the flow of logic by indentation is extremely dangerous for obvious reasons. I liked CoffeeScript a lot, but the fact that the logical flow of the code is controlled by how much you indent code, spaces or tabs, is not reliable as there is no way the programmer has an easy way of knowing what parts of the code will get hit when the code spans a page.When I suggested introducing curly braces in CoffeeScript the team, one contributor advised me that my code needs to be re-designed! Needless to say that is absurd. When I included a piece of the code he asked my if it was legacy code. It's like saying to a Java programmer, sorry you cannot use Java because we don't agree with how you write your code.jashkenas from the CoffeeScript blog gave some great suggestions and made the point that introducing curly braces would be very problematic for them as they use them to denote objects. Makes sense, but I would still love to see some way to replace code flow control with spaces and indentation to something more concrete and human readable.

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  • Installing ubuntuone

    - by bob
    Linux Mint 14 os I have tried to install ubuntu one onto the linux mint 14 through Synaptic package manager and software manager, both say its installed but when I go to find the programme its not there. installed as what Synaptic says........... ubuntuone client, ubuntuone client data, ubuntuone client gnome, ubuntuone control panel, what else is missing from this list please, it used to be so so easy to install but now, eeeek yours in advance Bob

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  • Book My Cloud Offering FREE PREMIUM Cpanel Accounts

    - by asd
    Book My Cloud Offering FREE PREMIUM Cpanel Accounts Reuqest Type: http://support.bookmycloud.com/ Select Request Type Free Cpanel Hosting Related Features: Resources Disk quota : 10 GB Monthly bandwidth : 300 GB Max FTP Accounts : 5 Max Email Accounts : Unlimited Max Email Lists : Unlimited Max Databases : 500 Max Sub Domains : 500 Max Parked Domains : 100 Max Addon Domains : 1000 Control Panel: Cpanel NO Ads Full DNS Management

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  • Designing a completely new database/gui solution for my compnay

    - by user1277304
    I'm no expert when it come to everything Visual Studio 2010 and utilizing SQL server 2008. I'm sure some of my personal projects I've built for personal use would get laughed off the face of the planet, but SQLCe has been the solution I was looking for those home type of projects. And they work, flawlessly. Now I feel it's time to step up to the big league. I want to develop a complete, unified and module based solution for my company that I'm working for. We're still using stuff from the 80s for goodness sake! I use Excel and query the ancient database on my own because I can't stand the GUI. Nothing against people of age, but the IDE our programmers are using is from the stone age, and they use APL of all things with it. I've yet to see a radio button control anywhere in the GUI where it would make sense. Anyway, I want to do this right from the ground up. I'm by no means a newbie when it comes to programming in .NET 2010, however, I want the entire solution to be professionally done. I want version control, test projects, project flow, SQL 2008 integration and all the bells and whistles that come with that. I know for a fact that if we had something like that running, not only would development costs and time be slashed four fold, but the possibilities for expansion and performance would sky rocket. (Between the GUI an our DB engine, it can only use ONE CORE! ONE! It's 2012 for goodness sake!) Our business is growing and our current ancient solution just can't keep up, and I'd hate to see our business go down in flames because our programmer is stuck in the 80's and refuses to use anything current. So I ask you guys, the experts and know-it-alls, where do I start? Are there any gems of good books out there in the haystack of all "This for dummies" type of deals? I already have several people backing me in this endeavor, and while it may seem brash to just usurp the current programmers, I'm doing this for the company as a whole.

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  • Database Security: The First Step in Pre-Emptive Data Leak Prevention

    - by roxana.bradescu
    With WikiLeaks raising awareness around information leaks and the harm they can cause, many organization are taking stock of their own information leak protection (ILP) strategies in 2011. A report by IDC on data leak prevention stated: Increasing database security is one of the most efficient and cost-effective measures an organization can take to prevent data leaks. By utilizing the data protection, access control, account management, encryption, log management, and other security controls inherent in the database management system, entities can institute first-level control over the widest range of protected information. As a central repository for unstructured data, which is growing at leaps and bounds, the database should be the first layer providing information leakage protection. Unfortunately, most organizations are not taking sufficient steps to protect their databases according to a survey of the Independent Oracle User Group. For example, any operating system administrator or database administrator can access the all the data stored in the database in most organizations. Without any kind of auditing or monitoring. And it's not just administrators, database users can typically access the database with ad-hoc query tools from their desktop and by-pass any application level controls. Despite numerous regulations calling for controls to limit the powers of insiders, most organizations still put too many privileges in the hands of their employees. Time and time again these excess privileges have backfired. Internal agents were implicated in almost half of data breaches according to the Verizon Data Breach Investigations Report and the rate is rising. Hackers also took advantage of these excess privileges very successfully using stolen credentials and SQL injection attacks. But back to the insiders. Who are these insiders and why do they do it? In 2002, the U.S. Secret Service (USSS) behavioral psychologists and CERT information security experts formed the Insider Threat Study team to examine insider threat cases that occurred in US critical infrastructure sectors, and examined them from both a technical and a behavioral perspective. A series of fascinating reports has been published as a result of this work. You can learn more by watching the ISSA Insider Threat Web Conference. So as your organization starts to look at data leak prevention over the coming year, start off by protecting your data at the source - your databases. IDC went on to say: Any enterprise looking to improve its competitiveness, regulatory compliance, and overall data security should consider Oracle's offerings, not only because of their database management capabilities but also because they provide tools that are the first layer of information leak prevention. Learn more about Oracle Database Security solutions and get the whitepapers, demos, tutorials, and more that you need to protect data privacy from internal and external threats.

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  • `make install` fails apparently due to typo, but not in makefile: How to find and fix?

    - by Archelon
    I'm trying to install the fujitsu-usb-touchscreen drivers from here, on Kubuntu 12.04 on my new Fujitsu LifeBook P1630. (See fujitsu-usb-touchscreen on kubuntu 13.04 (64-bit) on P1630: `make` errors.) I downloaded the .zip file, unzipped it, and ran make in the directory thus created; this all worked as expected. However, when I run sudo checkinstall (which invokes make install), things go less well. On the first attempt the installation aborted with the following error: make: execvp: /etc/init.d/fujitsu_touchscreen: Permission denied make: *** [install] Error 127 I eventually resolved this by $ sudo chmod +x /etc/init.d/fujitsu_touchscreen But although a second sudo checkinstall then does not give the execvp error, it still fails at a later stage, and the log (on stdout) shows this dpkg error: dpkg: error processing /home/archelon/fujitsu-touchscreen-driver/cybergene-fujitsu-usb-touchscreen-112fdb75b406/cybergene-fujitsu-usb-touchscreen-112fdb75b406_amd64.deb (--install): unable to create `/sys/module/fujitsu/usb/touchscreen/parameters/touch_maxy.dpkg-new' (while processing `/sys/module/fujitsu/usb/touchscreen/parameters/touch_maxy'): No such file or directory And, indeed, there is no /sys/module/fujitsu/usb/touchscreen/parameters/touch_maxy; there is, however, /sys/module/fujitsu_usb_touchscreen/parameters/touch_maxy, and this is presumably what was intended. But this incorrect filename does not appear in the makefile or any other file in the directory, at least not that I can find. Nor does it appear, as I discovered after running sudo checkinstall --install=no as suggested below, in the .deb package created by checkinstall. Where might such a typographical error be originating, and how would I go about fixing it? Edited to add: I'm viewing the contents of the .deb file with ark, Kubuntu's default tool. It contains only three files: control.tar.gz, data.tar.gz, and debian-binary. data.tar.gz contains the directory tree that appears to match up to the usual root filesystem, with /etc, /lib, /sys, and /usr directories. (Looking at other .deb files on my system, this structure appears to be typical.) Here's a screenshot: . (Full size.) Here's another screenshot showing that control.tar.gz contains three files, one of which is empty: . (Full size.) Here's the actual .deb file: https://www.dropbox.com/s/odwxxez0fhyvg7a/cybergene-fujitsu-usb-touchscreen_112fdb75b406-1_amd64.deb Edited 2013-09-28 to add: After reinstalling Kubuntu 12.04 again, this time recreating the /home partition (which, again, had been generated during an install of 13.04), I can no longer reproduce this error. I am still curious to know how the underscores got changed to slashes, but it looks as though nobody has any idea. It is perhaps also of interest to note that while I have still not successfully run checkinstall against this package, I have done make install; it requires the executabilization of /etc/init.d/fujitsu_touchscreen and the installation of hal, and the GUI freezes shortly after installation completes, and there is no particular new functionality afterwards that I have noticed, and the system can no longer resume from being suspended; however, this will be pursued elsewhere.

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  • Applying Advanced Search Operators

    Search engines have developed additional applications termed advanced search operators to offer power internet marketers even more control each time searching. Advanced search operators are exclusive terms which you could place as part of your search query in order to come across unique sorts of details which a common search can not offer. A number of of those operators provide valuable tools for SEO specialists as well as other people who desire rather specific details, or maybe who need to restrict their particular search to extremely distinct source.

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  • Windows Vista Controls for .NET 2.0

    - by Editor
    Windows Vista Controls for .NET 2.0 is a project started by Marco Minerva on January 30th, 2007. This project aims to create a Windows Control Library that provides controls reproducing the appearance of Windows Vista objects, like buttons and links with shield icon, textboxes with cue banners, etc. System requirements Visual C# 2008 Express [...]

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  • gstreamer pulseaudio echo cancellation

    - by user3618055
    I'm implementing a voip application using gstreamer, i use the example of the rtp in the plugin-good! i want to implement echo cancellation, i couldn't use the speex echo canceller with gstreamer because the input and the output are not in the same process. So, i want to use pulse audio to make echo cancellation? can any one help me how to deal with? the sender voice is pipeline = gst_pipeline_new (NULL); g_assert (pipeline); /* the audio capture and format conversion */ audiosrc = gst_element_factory_make (pulsesrc, "audiosrc"); g_assert (audiosrc); audioconv = gst_element_factory_make ("audioconvert", "audioconv"); g_assert (audioconv); audiores = gst_element_factory_make ("audioresample", "audiores"); g_assert (audiores); /* the encoding and payloading */ audioenc = gst_element_factory_make (AUDIO_ENC, "audioenc"); g_assert (audioenc); audiopay = gst_element_factory_make (AUDIO_PAY, "audiopay"); g_assert (audiopay); /* add capture and payloading to the pipeline and link */ gst_bin_add_many (GST_BIN (pipeline), audiosrc, audioconv, audiores, audioenc, audiopay, NULL); if (!gst_element_link_many (audiosrc, audioconv, audiores, audioenc, audiopay, NULL)) { g_error ("Failed to link audiosrc, audioconv, audioresample, " "audio encoder and audio payloader"); } and the receiver is : gst_bin_add_many (GST_BIN (pipeline), rtpsrc, rtcpsrc, rtcpsink, NULL); /* the depayloading and decoding */ audiodepay = gst_element_factory_make (AUDIO_DEPAY, "audiodepay"); g_assert (audiodepay); audiodec = gst_element_factory_make (AUDIO_DEC, "audiodec"); g_assert (audiodec); /* the audio playback and format conversion */ audioconv = gst_element_factory_make ("audioconvert", "audioconv"); g_assert (audioconv); audiores = gst_element_factory_make ("audioresample", "audiores"); g_assert (audiores); audiosink = gst_element_factory_make (pulsesink, "audiosink"); g_assert (audiosink); /* add depayloading and playback to the pipeline and link */ gst_bin_add_many (GST_BIN (pipeline), audiodepay, audiodec, audioconv, audiores, audiosink, NULL); res = gst_element_link_many (audiodepay, audiodec, audioconv, audiores, audiosink, NULL); g_assert (res == TRUE); i tried to change gstreamer proprietes to pulseaudio server in input and output and i used "pactl load-module module-echo-cancel aec_method=adrian" but i still listen to echo!! any one could help please thanks!!

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  • Oracle Service Cloud May 2014 Release – Focus on your driving by JP Saunders

    - by Tuula Fai
    The next time you’re twiddling dials on your car’s dashboard to get the air to blow in the right direction, and the right song to play on the stereo, while pulling on the wires to charge your phone and punching in passwords to re-sync your hands-free headset to take a call, consider this… Does having a better dashboard UI in your car improve your driving performance? The Tesla car has one of the most modern and intuitive dashboards in any commercial car today. It is actually based on the design of a smart phone, which can download apps and updates directly from the cloud.  The 17” touchscreen, Lynx-based dashboard totally integrates all channels and devices, allowing the driver to focus on the smooth driving and power of this luxury (toy) car.  What the folks at Tesla didn't do was avoid the complexity of our needs. Instead, they streamlined them. And, while we might not all be able to afford a Tesla, their approach demonstrates that a modern UI approach can ultimately make a positive difference in our lives and businesses.  This is why the productivity and effectiveness of a Modern Contact Center is many times greater than that of a traditional contact center. Agents in a Modern Contact Center get to focus on the task at hand, the customer engagement, rather than stumbling their way through Lego blocks of complexity.  The Oracle Service Cloud is a modern approach to customer service that empowers your agents to achieve greater focus on improving your operational and strategic success through streamlined business processes.  Here are some of the recent May 2014 release highlights to the Oracle Service Cloud: Performance Enhanced Desktop UI A modern agent desktop interface that optimizes clumsy tasks, logins, screens and workflows and is optimized for agent and system performance. Improvements include performance for drag-and-drop configurable views, saved searches, and improved caching for high-speed performance even during disconnected or slow internet access.  Customer Experience Routing A streamlined automatic way to connect the right customer need to the best agent skills, based on multidimensional variables such as product skills, language skills, workload, call volume to optimize the connection and resolution experience. On-The-Go Mobile Improvements to the Agent mobile app that extend connectivity to websites, and customer surveys that are mobile-ready and rendered for any device, and ensure the customer’s voice is captured while the insight is still top of mind.  Infused Social Engagement Enhancements to infused social capabilities allow agents to respond in social threads directly from within the agent desktop, with the information becoming part of the incident record for automatic actions (such as replay or escalate) triggered off the response. Front-End Siebel Contact Center The market leading online Web Customer Self-Service interface from the Oracle Service Cloud, is now out-of-the-box ready for Oracle Siebel customers. Deploy a new online web self-service interface in a matter of weeks to have customers self-serve and self-solve answers, with escalated incidents routed directly into the Oracle Siebel Contact Center. For more information on the latest enhancements for the Oracle Service Cloud, please see the Oracle Service Cloud May 2014 Capabilities and Benefits. Related blogs: Oracle Service Cloud Feb 2014

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  • Stop trying to be perfect

    - by Kyle Burns
    Yes, Bob is my uncle too.  I also think the points in the Manifesto for Software Craftsmanship (manifesto.softwarecraftsmanship.org) are all great.  What amazes me is that tend to confuse the term “well crafted” with “perfect”.  I'm about to say something that will make Quality Assurance managers and many development types as well until you think about it as a craftsman – “Stop trying to be perfect”. Now let me explain what I mean.  Building software, as with building almost anything, often involves a series of trade-offs where either one undesired characteristic is accepted as necessary to achieve another desired one (or maybe stave off one that is even less desirable) or a desirable characteristic is sacrificed for the same reasons.  This implies that perfection itself is unattainable.  What is attainable is “sufficient” and I think that this really goes to the heart both of what people are trying to do with Agile and with the craftsmanship movement.  Simply put, sufficient software drives the greatest business value.   I've been in many meetings where “how can we keep anything from ever going wrong” has become the thing that holds us in analysis paralysis.  I've also been the guy trying way too hard to perfect some function to make sure that every edge case is accounted for.  Somewhere in there, something a drill instructor said while I was in boot camp occurred to me.  In response to being asked a question by another recruit having to do with some edge case (I can barely remember the context), he said “What if grasshoppers had machine guns?  Would the birds still **** with them?”  It sounds funny, but there's a lot of wisdom in those words.   “Sufficient” is different for every situation and it’s important to understand what sufficient means in the context of the work you’re doing.  If I’m writing a timesheet application (and please shoot me if I am), I’m going to have a much higher tolerance for imperfection than if you’re writing software to control life support systems on spacecraft.  I’m also likely to have less need for high volume performance than if you’re writing software to control stock trading transactions.   I’d encourage anyone who has read this far to instead of trying to be perfect, try to create software that is sufficient in every way.  If you’re working to make a component that is sufficient “better”, ask yourself if there is any component left that is not yet sufficient.  If the answer is “yes” you’re working on the wrong thing and need to adjust.  If the answer is “no”, why aren’t you shipping and delivering business value?

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  • On the art of self-promotion

    - by Tony Davis
    I attended Brent Ozar’s Building the Fastest SQL Servers session at Tech Ed last week, and found myself engulfed in a ‘perfect storm’ of excellent technical and presentational skills coupled with an astute awareness of the value of promoting one’s work. I spend a lot of time at such events talking to developers and DBAs about the value of blogging and writing articles, and my impression is that some could benefit from a touch less modesty and a little more self-promotion. I sense a reticence in many would-be writers. Is what I have to say important enough? Haven’t far more qualified and established commentators, MVPs and so on, already said it? While it’s a good idea to pick reasonably fresh and interesting topics, it’s more important not to let such fears lead to writer’s block. In the eyes of any future employer, your published writing is an extension of your resume. They will not care that a certain MVP knows how to solve problem x, but they will be very interested to see that you have tackled that same problem, and solved it in your own way, and described the process in your own voice. In your current job, your writing is one of the ways you can express to your peers, and to the organization as a whole, the value of what you contribute. Many Developers and DBAs seem to rely on the idea that their work will speak for itself, and that their skill shines out from it. Unfortunately, this isn’t always true. Many Development DBAs, for example, will be painfully aware of the massive effort involved in tuning and adding resilience to rapidly developed applications. However, others in the organization who are unaware of what’s involved in getting an application that is ‘done’ ready for production may dismiss such efforts as fussiness or conservatism. At the dark end of the development cycle, chickens come home to roost, but their droppings tend to land on those trying to clear up the mess. My advice is this: next time you fix a bug or improve the resilience or performance of a database or application, make sure that you use team meetings, informal discussions and so on to ensure that people understand what the problem was and what you had to do to fix it. Use your blog to describe, generally, the process you adopted, the resources you used and the insights that came from your work. Encourage your colleagues to do the same. By spreading the art of self-promotion to everyone involved in an IT project, we get a better idea of the extent of the work and the value of the contribution of all the team members. As always, we’d love to hear what you think. This very week, Simple-talk launches its new blogging platform. If any of this has moved you to ‘throw your hat into the ring’, drop us a mail at [email protected]. Cheers, Tony.

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  • On the art of self-promotion

    - by Tony Davis
    I attended Brent Ozar's Building the Fastest SQL Servers session at Tech Ed last week, and found myself engulfed in a 'perfect storm' of excellent technical and presentational skills coupled with an astute awareness of the value of promoting one's work. I spend a lot of time at such events talking to developers and DBAs about the value of blogging and writing articles, and my impression is that some could benefit from a touch less modesty and a little more self-promotion. I sense a reticence in many would-be writers. Is what I have to say important enough? Haven't far more qualified and established commentators, MVPs and so on, already said it? While it's a good idea to pick reasonably fresh and interesting topics, it's more important not to let such fears lead to writer's block. In the eyes of any future employer, your published writing is an extension of your resume. They will not care that a certain MVP knows how to solve problem x, but they will be very interested to see that you have tackled that same problem, and solved it in your own way, and described the process in your own voice. In your current job, your writing is one of the ways you can express to your peers, and to the organization as a whole, the value of what you contribute. Many Developers and DBAs seem to rely on the idea that their work will speak for itself, and that their skill shines out from it. Unfortunately, this isn't always true. Many Development DBAs, for example, will be painfully aware of the massive effort involved in tuning and adding resilience to rapidly developed applications. However, others in the organization who are unaware of what's involved in getting an application that is 'done' ready for production may dismiss such efforts as fussiness or conservatism. At the dark end of the development cycle, chickens come home to roost, but their droppings tend to land on those trying to clear up the mess. My advice is this: next time you fix a bug or improve the resilience or performance of a database or application, make sure that you use team meetings, informal discussions and so on to ensure that people understand what the problem was and what you had to do to fix it. Use your blog to describe, generally, the process you adopted, the resources you used and the insights that came from your work. Encourage your colleagues to do the same. By spreading the art of self-promotion to everyone involved in an IT project, we get a better idea of the extent of the work and the value of the contribution of all the team members. As always, we'd love to hear what you think. This very week, Simple-talk launches its new blogging platform. If any of this has moved you to 'throw your hat into the ring', drop us a mail at [email protected]. Cheers, Tony.

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  • Making Use of Advanced Search Operators

    Search engines have set up extra tools referred to as advanced search operators to give professional users additionally more manage when searching. Advanced search operators are unique words that you simply can insert inside your search item in order to find unique sorts of details which a common search can not supply. Numerous of those operators produce handy tools for SEO professionals as well as other people who want really special details, or perhaps who prefer to control their search to very specific results.

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  • Information About Windows Reseller Web Hosting

    Windows reseller web hosting services are hosting services provided to the user completely dedicated to the Windows Operating System. The hosting can be managed effortlessly with navigation, control,... [Author: John Anthony - Web Design and Development - March 23, 2010]

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  • Updating My Online Boggle Solver Using jQuery Templates and WCF

    With WebForms, each ASP.NET page's rendered output includes a <form> element that performs a postback to the same page whenever a Button control within the form is clicked, or whenever the user modifies a control whose AutoPostBack property is set to True. This model simplifies web page development, but carries with it some costs - namely, the large amount of data exchanged between the client and the server during a postback. On postback the browser sends the values of all of its form fields (including hidden ones, like view state, which may be quite large) to the server; the server then sends back the entire contents of the web page. While there are some scenarios where this amount of information needs to be exchanged, in many cases the user has performed some action that requires far less information to be exchanged. With a little bit of forethought and code we can have the browser and server exchange much less data, which leads to more responsive web pages and an improved user experience. Over the past several weeks I've been writing an article series on accessing server-side data from client script. Rather than rely solely on forms and postbacks, many websites use JavaScript code to asynchronously communicate with the server in response to the page loading or some other user action. The server, upon receiving the JavaScript-initiated request, returns just the data needed by the browser, which the browser then seamlessly integrates into the web page. There are a variety of technologies and techniques that can be employed to provide both the needed server- and client-side functionality. Last week's article, Using WCF Services with jQuery and the ASP.NET Ajax Library, explored using the Windows Communication Foundation, or WCF, to serve data from the web server and showed how to consume such a service using both the ASP.NET Ajax Library and jQuery. In a previous 4Guys article, Creating an Online Boggle Solver, I built an application to find all solutions in a game of Boggle. (Boggle is a word game trademarked by Parker Brothers and Hasbro that involves several players trying to find as many words as they can in a 4x4 grid of letters.) This article takes the lessons learned in Using WCF Services with jQuery and the ASP.NET Ajax Library and uses them to update the user interface for my online Boggle solver, replacing the existing WebForms-based user interface with a more modern and responsive interface. I also used jQuery Templates, a JavaScript-based templating library that is useful for displaying the results from a server-side service. Read on to learn more! Read More >

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  • Retrieving Page Controls Programmatically

    Home » ASP.net » Retrieving Page Controls Programmatically Retrieving Page Controls Programmatically ? There might be situations where you want to retrieve controls that are present in a web page and process them. In that case this article can be very use. Basically a web page is a container for all controls and for retrieving all controls we need to traverse the control tree. So for this this program can be used to disable all form controls at runtime

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