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• Enablement 2.0 Get Specialized!

  - by michaela.seika(at)oracle.com

    Check the new OPN Certified Specialist Exam Study Guides – your quick reference to the training options to guide partners pass OPN Specialist Exams! What are the advantages of the Exam Study Guides? Cover the Implementation Specialist Exams that count towards OPN Specialization program. Capture Exam Topics, Exam Objectives and Training Options. Define the Exam Objectives by learner or practitioner level of knowledge: Learner-level: questions require the candidate to recall information to derive the correct answer Practitioner-level: questions require the candidate to derive the correct answer from an application of their knowledge. Map by each Exam Topic the alternative training options that are available at Oracle. Where to find the Exam Study Guides? On Enablement 2.0 > Spotlight On each Knowledge Zone > Implement On each Specialist Implementation Guided Learning Path For More Information Oracle Certification Program Beta Exams OPN Certified Specialist Exams OPN Certified Specialist FAQ Contact Us Please direct any inquiries you may have to Oracle Partner Enablement team at [email protected].

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• Distinct Count of Customers in a SCD Type 2 in #DAX

  - by Marco Russo (SQLBI)

  If you have a Slowly Changing Dimension (SCD) Type 2 for your customer and you want to calculate the number of distinct customers that bought a product, you cannot use the simple formula: Customers := DISTINCTCOUNT( FactTable[Customer Id] ) ) because it would return the number of distinct versions of customers. What you really want to do is to calculate the number of distinct application keys of the customers, that could be a lower number than the number you’ve got with the previous formula. Assuming that a Customer Code column in the Customers dimension contains the application key, you should use the following DAX formula: Customers := COUNTROWS( SUMMARIZE( FactTable, Customers[Customer Code] ) ) Be careful: only the version above is really fast, because it is solved by xVelocity (formerly known as VertiPaq) engine. Other formulas involving nested calculations might be more complex and move computation to the formula engine, resulting in slower query. This is absolutely an interesting pattern and I have to say it’s a killer feature. Try to do the same in Multidimensional…

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• Educause Top-Ten IT Issues - the most change in a decade or more

  - by user739873

  The Education IT Issue Panel has released the 2012 top-ten issues facing higher education IT leadership, and instead of the customary reshuffling of the same deck, the issues reflect much of the tumult and dynamism facing higher education generally.  I find it interesting (and encouraging) that at the top of this year's list is "Updating IT Professionals' Skills and Roles to Accommodate Emerging Technologies and Changing IT Management and Service Delivery Models."  This reflects, in my view, the realization that higher education IT must change in order to fully realize the potential for transforming the institution, and therefore it's people must learn new skills, understand and accept new ways of solving problems, and not be tied down by past practices or institutional inertia. What follows in the remaining 9 top issues all speak, in some form or fashion, to the need for dramatic change, but not just in the areas of "funding IT" (code for cost containment or reduction), but rather the need to increase effectiveness and efficiency of the institution through the use of technology—leveraging the wave of BYOD (Bring Your Own Device) to the institution's advantage, rather than viewing it as a threat and a problem to be contained. Although it's #10 of 10, IT Governance (and establishment and implementation of the governance model throughout the institution) is key to effectively acting upon many of the preceding issues in this year's list.  In the majority of cases, technology exists to meet the needs and requirements to effectively address many of the challenges outlined in top-ten issues list. Which brings me to my next point. Although I try not to sound too much like an Oracle commercial in these (all too infrequent) blog posts, I can't help but point out how much confluence there is between several of the top issues this year and what my colleagues and I have been evangelizing for some time. Starting from the bottom of the list up: 1) I'm gratified that research and the IT challenges it presents has made the cut.  Big Data (or Large Data as it's phased in the report) is rapidly going to overwhelm much of what exists today even at our most prepared and well-equipped research universities.  Combine large data with the significantly more stringent requirements around data preservation, archiving, sharing, curation, etc. coming from granting agencies like NSF, and you have the brewing storm that could result in a lot of "one-off" solutions to a problem that could very well be addressed collectively and "at scale."   2) Transformative effects of IT – while I see more and more examples of this, there is still much more that can be achieved. My experience tells me that culture (as the report indicates or at least poses the question) gets in the way more than technology not being up to task.  We spend too much time on "context" and not "core," and get lost in the weeds on the journey to truly transforming the institution with technology. 3) Analytics as a key element in improving various institutional outcomes.  In our work around Student Success, we see predictive "academic" analytics as essential to getting in front of the Student Success issue, regardless of how an institution or collections of institutions defines success.  Analytics must be part of the fabric of the key academic enterprise applications, not a bolt-on.  We will spend a significant amount of time on this topic during our semi-annual Education Industry Strategy Council meeting in Washington, D.C. later this month. 4) Cloud strategy for the broad range of applications in the academic enterprise.  Some of the recent work by Casey Green at the Campus Computing Survey would seem to indicate that there is movement in this area but mostly in what has been termed "below the campus" application areas such as collaboration tools, recruiting, and alumni relations.  It's time to get serious about sourcing elements of mature applications like student information systems, HR, Finance, etc. leveraging a model other than traditional on-campus custom. I've only selected a few areas of the list to highlight, but the unifying theme here (and this is where I run the risk of sounding like an Oracle commercial) is that these lofty goals cry out for partners that can bring economies of scale to bear on the problems married with a deep understanding of the nuances unique to higher education.  In a recent piece in Educause Review on Student Information Systems, the author points out that "best of breed is back". Unfortunately I am compelled to point out that best of breed is a large part of the reason we have made as little progress as we have as an industry in advancing some of the causes outlined above.  Don't confuse "integrated" and "full stack" for vendor lock-in.  The best-of-breed market forces that Ron points to ensure that solutions have to be "integratable" or they don't survive in the marketplace. However, by leveraging the efficiencies afforded by adopting solutions that are pre-integrated (and possibly metered out as a service) allows us to shed unnecessary costs – as difficult as these decisions are to make and to drive throughout the organization. Cole

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• Free online service to track software issues from users?

  - by Shimmy

  Hi! I just deployed a program, and I am looking for a FREE ONLINE service that will allow my users to enter new issues and I will be able to respond with comments etc. Doesn't have to be related to code etc. I want it to be private (i.e. only me and my users can view/edit entries. Update: I think I am misunderstood, I am looking for some private service that works like Microsoft Connect or Uservoice - no code involved at all, just a ilst of bugs / feature requests and it's status, ready to use.

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• How to host a site in another site - with little or no coding

  - by tunmise fasipe

  SUMMARY: All of these happens on Site A User visits site A User enter username and password User click on Login Button User authenticated on Site B behind the scene User is shown a page on Site A that contains his/her profile from Site B as layout/styled from Site B User can click links in the Profile page that links to other area in Site B Meaning: Session has to be maintained somehow I have web application where I store users' password and username. If you logon to this site, you can login with the password and username to have access to your profile. There is another option that requires you to login to my site from your site and have your profile displayed within your site. This is because you might already have a site that your clients know you with. This link is close to what I want to do: http://aspmessageboard.com/showthread.php?t=235069 A user on Site A login to Site B and have the information on site B showing in site A. He should not know whether Site B exists. It should be as if everything is happening in Site A This latter part is what I don't know to implement. I have these ideas: Have a fixed IFrame within your site to contain my site: but I am concerned about size/layout since different clients have different layout/size for their content section. I am thinking of how to maintain session too A webservice: I don't know how feasible this is since the Password and ID are on my server. You may have to send them back and forth. It means client would have to code with my API. But I am not just returning data, I have to show them a page that contains the profile details OpenID, Single-SignOn: Just guessing - but the authentication and data resides on my server. there is nothing to access on your side in this case Examples: like login into facebook within my site and still be able to do post updates, receive notifications Facebook implement some of these with IFrame e.g. the Like button *NOTE: * I have tested the IFrame option. It worked but I still have to remove my site specific content like my page Banner, Side Navigation etc. I was able to login normally as if I was actually on the site. This show my GUI but - style sheet was missing - content not styled with CSS - Any relative url won't work. It would look for that resource relative to the current server. Unless I change links to absolute - Clicking on the LogIn button produces this error: The state information is invalid for this page and might be corrupted. UPDATE: I was reading about REST webservice few days ago and I got this idea: What about the idea of returning an XML from a webservice [REST or SOAP] and providing an XSLT (that I can provide) to display it. Thus they won't have to do much coding?

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• OWB - 11.2.0.4 Windows standalone client released

  - by David Allan

  The 11.2.0.4 release of OWB containing the 32 bit and 64 bit standalone Windows client is released today, I had previously blogged about the Linux standalone client here. Big thanks to Anil for spearheading that, another milestone on the Data Integration roadmap. Below are the patch numbers; 17743124 - OWB 11.2.0.4 STANDALONE CLIENT FOR Windows 64 BIT 17743119 - OWB 11.2.0.4 STANDALONE CLIENT FOR Windows 32 BIT This is the terminal release of OWB and customer bugs will be resolved on top of this release. We are excited to share information on the Oracle Data Integration 12c release in our upcoming launch video webcast on November 12th.

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• Fiscal Cliff

  - by Carolyn Cozart

  As December 31, 2012 quickly approaches, so does the deadline to extend the Bush Era Tax Cuts which were extended under the Budget Control Act of 2011.  PeopleSoft realizes that there may be some customer anxiety over the delayed withholding tables. PeopleSoft is unable to move forward with delivering the tax changes until we get the official ruling and withholding tables from the IRS.  Please be assured that our legislative analysts are in the loop and are monitoring this situation daily.  Any changes will be included in a special posting. We have created a Knowledge Document in My Oracle Support, Document ID 1332295.1 to keep you up to date on the pending changes.

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• Building non (jsp/freemarker) template based website [on hold]

  - by Ismail Marmoush

  If my web app is supposed to work in one page, something like asana.com, and I wanted to make the whole website free of templates, meaning I would serve data and make js/mobile app call them, or even let other developers create new interfaces for it. So is it acceptable to have such a design for such a problem ? or you think I would eventually have use jsps/freemarker for a certain case. I found something when I started asking the right questions, here is it wiki: Single Page Application

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• AGPL License - does it apply in this scanerio?

  - by user1645310

  There is an AGPLv3 based software (Client) that makes web service calls (using SOAP) to another software (Server - commercial, cloud based). There is no common code or any connection whatsoever between these two except for the web service calls being made. My questions - Does the Server need to be AGPL too? I guess not - but would like to confirm. Let us say the end point URL for the Server can be configured on the Client side (by editing an XML file) to connect it to different Servers (again, there is no connection other than the webservice calls being made) does it require any of these Servers being AGPL? Are there any issues in running the Client as a DLL that is loaded by other commercial applications on users' desktops? Does it require these other applications also to be AGPL? Appreciate your quick response. Pluto!

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• links for 2011-02-11

  - by Bob Rhubart

  New Versions of Whitepapers are available (The Shorten Spot) Anthony Shorten shares the details on several recently updated Updated Oracle Utilities Application Framework white papers. (tags: oracle otn whitepapers) Energy Firms Targetted for Sensitive Documents (Oracle IRM, the official blog) Numerous multinational energy companies have been targeted by hackers who have been focusing on financial documents related to oil and gas field exploration, bidding contracts, and drilling rights, as well as proprietary industrial process documents, according to a new McAfee report. (tags: oracle otn security) Get Your Workshop Hands On! New Developer Day Cities & Dates (Oracle Technology Network Blog (aka TechBlog)) Oracle Technology Network's Justin Kestelyn share information on upcoming OTN Developer days. (tags: oracle otn events)

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• Complete RESTful API debugging/testing tool

  - by vartec

  I'm looking for the most complete tool, preferably portable GUI or browser plugin to test RESTful API. What I need is: GET/POST/DELETE/PUT support multiple file uploads as fields (multipart/form-data) file uploads as body Extra points for: possibility to save multiple configurations and use them to pre-fill parameters OAuth support nice JSON response formatting Currently I'm using 3 tools: Chrome REST Console extension — My favorite, very nicely done. Has OAuth. However the functionality missing for me is sending file as a body of the request; Cannot send multiple files; Firefox Poster add-on — Quite nice, but the functionality it's missing for file as POST fields parameters; Also cannot send multiple files; cURL — can do anything, but it's quite tedious to use it from command line.

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• Books / blogs that discuss service excellence? [closed]

  - by Bogdan Gavril

  I'm looking for information about service excellence topics such as: 0 downtime deployment how to deal with versioning (backward and forward compatibility) environment strategies (how many staging envs ? etc.) performance testing testing in production monitoring I am looking at the Microsoft stack, but the concepts should be the same everywhere. Do you have any recommendations of books or blogs on the subject? PS: I have found some good articles from I.M.Wright's "Hard Code" blog. Anything else?

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• iOS chat application design, sending/relaying the message over to the end user

  - by AyBayBay

  I have a design question. Let us say you were tasked with building a chat application, specifically for iOS (iOS Chat Application). For simplicity let us say you can only chat with one person at a time (no group chat functionality). How then can you achieve sending a message directly to an end user from phone A to phone B? Obviously there is a web service layer with some API calls. One of the API calls available will be startChat(). After starting a chat, when you send a message, you make another async call, let us call it sendMessage() and pass in a string with your message. Once it goes to the web service layer, the message gets stored in a database. Here is where I am currently stuck. After the message gets sent to the web service layer, how do we then achieve sending/relaying the message over to the end user? Should the web server send out a message to the end user and notify them, or should each client call a receiveMessage() method periodically, and if the server side has some info for them it can then respond with that info? Finally, how can we handle the case in which the user you are trying to send a message to is offline? How can we make sure the end user gets the packet when he moves back to an area with signal?

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• Real Time BI in the Real World

  - by tobin.gilman(at)oracle.com

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:"Times New Roman";} One of my favorite BI offerings from Oracle is a solution called Oracle Real Time Decisions.  Whenever I mention this product in customer meetings, eyes light up.  There are some fascinating examples of customers using it to up-sell, cross-sell, increase customer retention, and reduce risk in real time, with off the charts return on investment. I plan to share some of those stories in a future blog.  In this post however, I want to share some far more common real time analytics use case scenarios that are being addressed with widely deployed Oracle BI and data integration technologies Not all real time BI applications require continuous learning, predictive modeling, and data mining.  Many simply require the ability to integrate, aggregate, and access information that is current (typically within in few minutes or a few seconds).  The use cases are infinite.  A few I've seen: ·         Purchasing agents need to match demand against available inventory ·         Manufacturing planners need to monitor current parts and material against scheduled build plans ·         Airline agents need to match ticket demand against flight schedules, ·         Human resources managers need to track the status of global hiring requisitions against current headcount authorizations...you get the idea. One way of doing this is to run reports or federated queries directly against transactional systems.  That approach can be viable if you only need to access simple data sets on rare occasions.  High volume and complex queries can quickly bog down performance of mission critical transactional systems.  There is an architecturally simple way of solving the problem, and it's being applied by real companies around the world to solve real needs in real time.    Cbeyond is an Atlanta, GA based  provider of voice, data and mobile business applications delivers.  They deliver real time information to its call center agents  as they are interacting with their customers. The data they need resides in production CRM and other transactional systems, but  instead or reporting directly off the those systems, data is first moved to an operational data store (ODS).  Rather than running data intensive, time consuming, and performance degrading batch ETL routines to populate the ODS, Cbeyond uses Oracle Golden Gate software to incrementally capture and move only the changed records from log files of the transactional systems every few minutes.  There is no impact on transactional system performance, and the information needed by call center representatives is up to date.  Oracle Business Intelligence software presents the information to services reps in a rich, visual, and highly interactive format. Avea is similar to Cbeyond.  They are a telecommunications company who integrates billing and customer information in an ODS that is accessed by their call center agents in real time using Oracle Golden Gate and Oracle Business Intelligence.  They've taken it a step further by using the ODS to feed a data warehouse.  The operational data store provides the current information needed by call center agents during "in flight" customer interactions.  The data warehouse is used for more sophisticated analysis of historical data.  For maximum performance, both the ODS and data warehouse run on the Oracle Exadata Database Machine. These are practical illustrations of companies addressing real time reporting and analysis needs using established business intelligence/data warehousing methodologies and tools common to many IT departments.  If real time BI could benefit your organization, you may be already be closer than you thought to having the pieces in place to solving the problem.    Give us a shout if you are interested in learning more or if you have an interesting use or approach to real-time BI.

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• Solutions for software using many calls to a server

  - by Val

  I am developing software that uses many calls to a server. On a client side it's a Silverlight application. Almost every time a user clicks on a button in it, it sends 1-5 WCF calls to a server. There can be up to dozen or so users at a time. The server is a database server that serves data to a client. I am an intermediate level developer and am thinking about caching some data and syncing my changes from time to time. Are there any official solutions or technologies for it, like, patterns and such?

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• 11/15 Webinar: How Top High Tech Companies Grow Channel Revenue and ROMI

  - by Charles Knapp

  See the results of recent Aberdeen research on best practices in sales and marketing effectiveness. Discover how top performing high tech companies manage and use enterprise customer data, measure marketing spend effectiveness, and support internal and channel sales throughout their customer lifecycle -- messaging to leads, selling to prospects, and serving customers. Our speakers will be: Peter Ostrow, Research Director - Sales Effectiveness, Aberdeen Group David Lasher, Global Business Services Partner, IBM Jonathan Oomrigar, Vice President, Global High Technology Business Unit, Oracle Reserve your place now! This global webinar is on Tuesday, November 15, 10-11 am PST / 1-2 pm EST / 6-7 GMT / 7-8 CET

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• New videos available #dax #ssas #powerpivot

  - by Marco Russo (SQLBI)

  The collaboration I and Alberto started with Project Botticelli is starting producing content. At this point we have three videos available: DAX in Action shows the power of DAX in PowerPivot solving common patterns not so easy or fast to solve in other languages DAX: Calculated Columns vs. Measures shows the difference between calculated columns and measures in DAX Introduction to DAX has a content corresponding to the title! The first two videos are freely available, the third one is longer and visible only to subscribers. The goal for this series of video is to reach advanced Excel users and BI developers that are new to DAX. If we should categorize this content, it’s a sort of level 200 session in a conference. I don’t expect readers of this blog to watch this video (if not for the sake of curiosity!) but if you have to explain this subject to anyone else and you have other priorities… well, you can add this post to the list of resources you provide for studying the subject!

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• Suggested HTTP REST status code for 'request limit reached'

  - by Andras Zoltan

  I'm putting together a spec for a REST service, part of which will incorporate the ability to throttle users service-wide and on groups of, or on individual, resources. Equally, time-outs for these would be configurable per resource/group/service. I'm just looking through the HTTP 1.1 spec and trying to decide how I will communicate to a client that a request will not be fulfilled because they've reached their limit. Initially I figured that client code 403 - Forbidden was the one, but this, from the spec: Authorization will not help and the request SHOULD NOT be repeated bothered me. It actually appears that 503 - Service Unavailable is a better one to use - since it allows for the communication of a retry time through the use of the Retry-After header. It's possible that in the future I might look to support 'purchasing' more requests via eCommerce (in which case it would be nice if client code 402 - Payment Required had been finalized!) - but I figure that this could equally be squeezed into a 503 response too. Which do you think I should use? Or is there another I've not considered?

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• Installer Changes for AutoVue 20.2.0 Client/Server Deployment

  - by GrahamOracle

  Those upgrading to AutoVue 20.2.0 Client/Server Deployment will notice a few changes in the installation process as compared to previous releases. The two notable changes are: SSL configuration during the installer: To configure SSL encryption between the AutoVue VueServlet and AutoVue server. User authentication configuration during the installer: To configure Kerberos authentication between the AutoVue client and AutoVue server (for environments where users are not already authenticated to a back-end system). These configurations are optional although recommended. For more information regarding these options, check out Oracle’s KM Note 1437447.1, as well as the AutoVue 20.2.0 Client/Server Deployment documentation (namely the Installation and Configuration Guide).

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• warning on nginx auto start disable

  - by Nanda

  I removed nginx from startup by running: $ sudo update-rc.d -f nginx disable I get the below output: update-rc.d: using dependency based boot sequencing insserv: warning: current start runlevel(s) (empty) of script `nginx' overrides LSB defaults (2 3 4 5). insserv: warning: current stop runlevel(s) (0 1 2 3 4 5 6) of script `nginx' overrides LSB defaults (0 1 6). Are these harmless warnings or is there something I should do?

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• Announcement Ramp-Up Days

  - by michaela.seika(at)oracle.com

  We are glad to announce a new training format: Ramp-Up Days to support some of the most preferred specializtion topics (e. g.: Oracle DB11g Implementation Specialist and Oracle DB 11g RAC Implementation Specialists) It is a one day trainer-led course on one Oracle Specialization topic. The course takes place at an Oracle Partner with a Pearson Vue Testcenter nearby. Partners can do their assessment by the end of the training and walk home as implementation specialist the very same day. Please have a look to our schedule for Ramp-Up Day so far (more to come): Ramp-Up Days in Germany & SwitzerlandRamp-Up Days in Italy

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• Rainbows and Unicorns at the Devoxx OTN Hack Fest

  - by Tori Wieldt

  At the OTN Hack Fest at Devoxx, several developers did their first "hello world" with the Internet of Things (IoT). They had fun and built basic applications with Java Embedded, Raspberry Pi and Leap Motion controllers. Experts Yara & Vinicius Senger and Geert Bevin provided the basics and support. Geert Bevin did a bit of hacking too. Check out this video to see what he came up with a short amount of time: &amp;amp;amp;amp;lt;span id=&amp;amp;amp;amp;quot;XinhaEditingPostion&amp;amp;amp;amp;quot;&amp;amp;amp;amp;gt;&amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;gt; Learn more about Java Embedded at the Oracle Technology Network. 

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• Knowing your user is key--Part 1: Motivation

  - by erikanollwebb

  I was thinking where the best place to start in this blog would be and finally came back to a theme that I think is pretty critical--successful gamification in the enterprise comes down to knowing your user.  Lots of folks will say that gamification is about understanding that everyone is a gamer.  But at least in my org, that argument won't play for a lot of people.  Pun intentional.  It's not that I don't see the attraction to the idea--really, very few people play no games at all.  If they don't play video games, they might play solitaire on their computer.  They may play card games, or some type of sport.  Mario Herger has some great facts on how much game playing there is going on at his Enterprise-Gamification.com website. But at the end of the day, I can't sell that into my organization well.  We are Oracle.  We make big, serious software designed run your whole business.  We don't make Angry Birds out of your financial reporting tools.  So I stick with the argument that works better.  Gamification techniques are really just good principals of user experience packaged a little differently.  Feedback?  We already know feedback is important when using software.  Progress indicators?  Got that too.  Game mechanics may package things in a more explicit way but it's not really "new".  To know how to use game mechanics, and what a user experience team is important for, is totally understanding who our users are and what they are motivated by. For several years, I taught college psychology courses, including Motivation.  Motivation is generally broken down into intrinsic and extrinsic motivation.  There's intrinsic, which comes from within the individual.  And there's extrinsic, which comes from outside the individual.  Intrinsic motivation is that motivation that comes from just a general sense of pleasure in the doing of something.  For example, I like to cook.  I like to cook a lot.  The kind of cooking I think is just fun makes other people--people who don't like to cook--cringe.  Like the cake I made this week--the star-spangled rhapsody from The Cake Bible: two layers of meringue, two layers of genoise flavored with a raspberry eau de vie syrup, whipped cream with berries and a mousseline buttercream, also flavored with raspberry liqueur and topped with fresh raspberries and blueberries. I love cooking--I ask for cooking tools for my birthday and Christmas, I take classes like sushi making and knife skills for fun.  I like reading about you can make an emulsion of egg yolks, melted butter and lemon, cook slowly and transform them into a sauce hollandaise (my use of all the egg yolks that didn't go into the aforementioned cake).  And while it's nice when people like what I cook, I don't do it for that.  I do it because I think it's fun.  My former boss, Ultan Ó Broin, loves to fish in the sea off the coast of Ireland.  Not because he gets prizes for it, or awards, but because it's fun.  To quote a note he sent me today when I asked if having been recently ill kept him from the beginning of mackerel season, he told me he had already been out and said "I can fish when on a deathbed" (read more of Ultan's work, see his blogs on User Assistance and Translation.). That's not the kind of intensity you get about something you don't like to do.  I'm sure you can think of something you do just because you like it. So how does that relate to gamification?  Gamification in the enterprise space is about uncovering the game within work.  Gamification is about tapping into things people already find motivating.  But to do that, you need to know what that user is motivated by. Customer Relationship Management (CRM) is one of those areas where over-the-top gamification seems to work (not to plug a competitor in this space, but you can search on what Bunchball* has done with a company just a little north of us on 101 for the CRM crowd).  Sales people are naturally competitive and thrive on that plus recognition of their sales work.  You can use lots of game mechanics like leaderboards and challenges and scorecards with this type of user and they love it.  Show my whole org I'm leading in sales for the quarter?  Bring it on!  However, take the average accountant and show how much general ledger activity they have done in the last week and expose it to their whole org on a leaderboard and I think you'd see a lot of people looking for a new job.  Why?  Because in general, accountants aren't extraverts who thrive on competition in their work.  That doesn't mean there aren't game mechanics that would work for them, but they won't be the same game mechanics that work for sales people.  It's a different type of user and they are motivated by different things. To break this up, I'll stop here and post now.  I'll pick this thread up in the next post. Thoughts? Questions? *Disclosure: To my knowledge, Oracle has no relationship with Bunchball at this point in time.

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• REST - Tradeoffs between content negotiation via Accept header versus extensions

  - by Brandon Linton

  I'm working through designing a RESTful API. We know we want to return JSON and XML for any given resource. I had been thinking we would do something like this: GET /api/something?param1=value1 Accept: application/xml (or application/json) However, someone tossed out using extensions for this, like so: GET /api/something.xml?parm1=value1 (or /api/something.json?param1=value1) What are the tradeoffs with these approaches? Is it best to rely on the accept header when an extension isn't specified, but honor extensions when specified? Is there a drawback to that approach?

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• EPM Patch Set Updates - May 2014

  - by Paul Anderson -Oracle

  .PSU_DocID { font-family: Arial, Helvetica, sans-serif; font-size: 9px; font-style: normal; } .PSU_PatchID { font-family: Arial, Helvetica, sans-serif; font-size: 11px; font-style: normal; } The following is Enterprise Performance Management (EPM) Patch Set Updates (PSU) released last month (May 2014).  The "Patch" ID links will access the patch directly for download from "My Oracle Support" (login required). Oracle Hyperion 11.1.2.3.x Hyperion Essbase Studio Server 11.1.2.3.501 - Patch 18505506 Hyperion Essbase Studio Console MSI 11.1.2.3.501 - Patch 18505503 Oracle Hyperion Profitability and Cost Management 11.1.2.3.501 - Patch 18685108 Hyperion Strategic Finance 11.1.2.3.501 - Patch 18400594 Hyperion Essbase Admin Services Server 11.1.2.3.501 - Patch 18505475 Hyperion Essbase Admin Services Console MSI 11.1.2.3.501 - Patch 18505468 Hyperion Essbase RTC 11.1.2.3.501 - Patch 18505499 Hyperion Essbase Server 11.1.2.3.501 - Patch 18505489 Hyperion Essbase Client 11.1.2.3.501 - Patch 18505494 Hyperion Essbase Client MSI 11.1.2.3.501 - Patch 18505483 Hyperion Analytic Provider Services 11.1.2.3.501 - Patch 18505515 Oracle Hyperion 11.1.2.2.x Hyperion Financial Management 11.1.2.2.307 - Patch 18490422 NOTE: Some patches listed may have been released a few days outside of the stated month. To view the patches released over previous months visit the earlier Blog posts: April 2014 EPM PSU Released March 2014 EPM PSU Released February 2014 EPM PSU Released January 2014 EPM PSU Released For the latest Enterprise Performance Management Patch Set Updates visit: Oracle Hyperion EPM Products [Doc ID 1400559.1] Be sure to review the related Readme files available per Patch Set Update.

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