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• System Information (msinfo32.exe) Can't Collect Information

  - by ptanne

  I have Windows XP Pro, service pack 1, IE 6 and 32GB of free space, 75GB total. I have had nothing but trouble after trying to install service pack 2 even though I used System Restore. The installation was incomplete and my computer has never been the same. I attempted to install sp2 four or five times and sp3 once, always with the same result. I've tried reinstalling XP Pro but that didn't fix the problem. My XP Pro disk now has a scratch on it and refuses to work. Dell would not replace it stating that my computer was out of warranty. I'm currently trying Reimage which is supposed to return a computer to the original configuration and replace missing or damaged files. Believe it or not, Ripley, it stops in the middle of the operation and, so far, the Reimage techs haven't been able to figure out why. Of the many problems that I still have is that System Information can't collect information. The Help and Support sections that display system info also don't work. Is there some way that I can fix this? I can't afford to throw my computer away, yet. Thank you for listening, Pam Galvin

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• Error 720 on VPN (PPTP) attempt

  - by Andy Shulman

  When I attempt to connect to a server running XP x64 (so essentially Server 2003) using a PPTP connection, it fails with client-side error Registering your computer on the network... Error 720: A connection to the remote computer could not be established. You might need to change the network settings for this configuration. and server-side error Event ID: 20050 The user WINSERV3\Andy connected to port VPN8-1 has been disconnected because no network protocols were successfully negotiated. I have configured the router to pass both TCP packets on 1723 and GRE packets. I have used Wireshark (filtering out ARP, UDP, and all TCP ports other than 1723) to observe the packets received by the server. Wireshark does not explicitly name any protocol GRE, but it does tell me the server sent and received TCP, PPTP, PPP LCP, PPP CHAP, PPP CBCP, and PPP IPCP. The connection seems to go wrong at packet 30, where the protocol is PPP LCP, with the payload of the packet being labeled "Protocol Reject". Obviously, this is going from server to client. This would seem to lead to the conclusion that there is something wrong with my client, which runs Windows 7 Ultimate x64. However, it is able to connect to my house's router, which runs the DD-WRT firmware and is thus a PPTP endpoint. I'm thoroughly at a loss. Please help!

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• Cannot Change "Log on through Terminal Services" in Local Security Policy XP from Server 2008 GP

  - by Campo

  This is a mixed AD environment, Server 2003 R2 and 2008 R2 I have a 2003 AD R2 and a 2008 R2 AD. GPO is usually managed from the 2008 R2 machine. I have a RD Gateway on another server as well. I setup the CAP and RAP to allow a normal user to log on to the departments workstation. I also adjusted the GPO for that OU to allow Log on trhough Remote Desktop Gateway for the user group. This worked on my windows 7 workstation. But unfortunately the policy is a different name in XP "allow log on through Terminal Services" I can get through right into the machine but when the log on actually happens to the local machine i get the "Cannot log on interactively" error. This is set in (for the local machine) Secpol.msc Local Security Policy "user rights assignment" but is controlled by the GPO in Computer Configuration Policies Security Settings Local Policies "User Rights Assignment" Do I simply need to adjust the same setting on the same GPO but with a server 2003 GP editor? Feel like that could cause issues... Looking for some direction. Or if anyone has run into this issue yet. UPDATE Should this work? support.microsoft.com/kb/186529 Still seems like I will have the issue as the actual GP settings for Log on through Terminal Services is still different between Server 2008 R2 and 2003 R2.... Another Thought: Should I delete the GPO made for the department and remake it with the 2003 R2 server? I have no 2008 specific settings as the whole department runs XP other than myself. If that's a solution I will move my computer out of the department as a solution... Thoughts?

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• Can't access IIS 7 server URL from the same IIS 7 server.

  - by Kevin Raffay

  We have an intranet site ie, xxx.yyyy.com, that users access by entering "http"://xxx.yyy.com. Our problems started when we migrated to IIS 7 running on a new 2003 server. We got rid of our single-sign on code and implemented a security model where we capture a user's domain credentials which we then authenticate against a DB. In order to get the domain credentials passed to our ASP.NET app, we have the following settings: Anonymous Authentication:Disabled ASP.NET Impersonation: Enabled Basic/Digest/Forms Authentication: Disabled Windows Authentication: Enabled We allow "*" and deny "?" in the web.config. Browsing "http"://xxx.yyy.com from any client PC results in a domain login prompt, and if your enter a proper user/pwd, you can get in. However, browsing "http"://xxx.yyy.com while remoting into the server results in 3 domain login prompts and eventually a 401 error - unauthorized. We have traced this behavior to problems with our web site where we have pages doing "screen scraping" using the HttpRequest calling a url on the same server. When doing a HttpRequest from any other client, using a test harness that passes authorized credentials, all is good. So internal HttpRequest calls on the server fail, just like attempts to browse that server's url from within a remote session. Why would a to "http"://xxx.yyy.com on server xxx.yyy.com fail authentication?

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• 'pskill \\hostname winlogon' might budge a server "stuck rebooting", but why?

  - by Snoi

  Question: Executing remote (Sysinternals) command... pskill \\machine winlogon ...can budge a server that is stuck rebooting, but how/why does this work? How do you know which service to kill? To recreate (e.g.): You run Windows Update, allow a reboot, and ...NOTHING! RDP gets cut off but the server does not reboot. Just about every other service seems to stay up. Further Background: I've faced this problem on VMs hosted around the planet for some years, and used various sc.exe and shutdown commands to learn the state of and attempt remote reboot of servers in such a state, with limited success. Most datacentres don't offer any way to see the true console or power off/on such machines. They charge $$ for you to call them to do such simple things after hours, when you nearly always have to run your maint tasks. e.g. NET USE \\machine\IPC$ /USER:login password sc \\machine query RpcSs sc \\machine query TermService sc \\machine query wuauserv tasklist /s machine This occasionally works for me... shutdown /m \\machine /r /f /t: 0 ...but more often than not it fails with: A system shutdown is in progress (1115). I found this question, and the answer by @Tweek, and it worked really well, but was I just lucky? Can not RDP to Win 2003 box or initiate remote restart @Tweek said to run: pskill \\hostname winlogon ...and that got me past this situation in a new way (Server 2008 R2 in my most recent case) - really useful! I just need to understand if I got lucky or there is more science here. What I'd like to know is why the winlogon process? @Livne said to use "tasklist /s HostName" to see what is the culprit, but how do you tell from the listed output? It's just a list of running tasks etc. From that I would not know what to look for, nor could I see anything about the winlogon process that suggested to my eyes that was the one to kill.

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• Remote Desktop Connection to the same screen as on the monitor?

  - by Ricket

  I'm running Windows Home Server on, well, my server. It's in my entertainment center, hooked to my TV, and I use it to listen to music and watch movies. Right now I have a keyboard and mouse stuck beside my TV so that I'm able to load a movie. It would be nice, though, to be able to remotely control the screen. Remote Desktop Connection seems to open its own session in the background, separate from the session shown on the monitor. This doesn't do any good because things started via remote desktop must be closed or changed via remote desktop, and I can't start a movie with remote desktop and then see it from the screen. Is there a way to get Remote Desktop Connection to connect to the visible screen? I am currently using UltraVNC; it was doing the job, but it has its quirks. For instance, the problem just now that prompted me to ask this question; upon trying to connect, UltraVNC informs me that "Server closed connection - The server running as application". This is just one of several problems I've had with it, and I want something that is as reliable and low-maintenance as the built-in Remote Desktop Connection. (and free) If the answer to the above is no, I'm welcome to recommendations for a different remote desktop system to try.

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• Server 2008 Disk Management Hangs

  - by Payson Welch

  So I have looked everywhere for the solution to this and have tried many things. There is one post on SE related to this and I tried the suggested answer but I am still having problems. We have a server running Server 2008 R2 Standard x64. I need to increase the space of C: since the free space is running very low. However when I open Server Manager and try to go to the "Disk Management" snap-in it just hangs. There is a status message on the bottom of the window that says "Connecting to Virtual Disk Service...". Here are the steps I have taken: Ran sfc /scannow Set all of the drives to be dirty and rebooted so that they would be scanned Executed chkdsk /f /r /b /v on all of the drives. Checked for Windows updates (none). Verified that the services "Virtual Disk", "RPC Procedures" and "Plug and Play" are all running. One symptom is that the service "Virtual Disk" does not cleanly shut down. I receive a message about the process being unexpectedly terminated when I try to stop or restart it. Also I cannot find anything relevant in the event logs. Any ideas or suggestions?

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• Windows 7 MSDN version

  - by Larry Branham

  I recently purchased a copy of Windows 7 online. Upon trying to install, it stopped and I was told that it could not find a 64 bit driver for my CD/DVD and I could not finish install. I contacted Microsoft and was told that this was something called an MSDN version according to the product key and that was the reason for the problem. They also said is was illegal to sell it to me. The company I bought it from never returned my calls or emails and luckily I got money back through Amazon. Amazon didn't even want me to send it back. Anyway my question is, is there anyway to load this onto my system and will I have problems or should I just throw it out? Any help would be great. Thanks

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• Whats the difference between local and remote addresses in 2008 firewall address

  - by Ian

  In the firewall advanced security manager/Inbound rules/rule property/scope tab you have two sections to specify local ip addresses and remote ip addresses. What makes an address qualify as a local or remote address and what difference does it make? This question is pretty obvious with a normal setup, but now that I'm setting up a remote virtualized server I'm not quite sure. What I've got is a physical host with two interfaces. The physical host uses interface 1 with a public IP. The virtualized machine is connected interface 2 with a public ip. I have a virtual subnet between the two - 192.168.123.0 When editing the firewall rule, if I place 192.168.123.0/24 in the local ip address area or remote ip address area what does windows do differently? Does it do anything differently? The reason I ask this is that I'm having problems getting the domain communication working between the two with the firewall active. I have plenty of experience with firewalls so I know what I want to do, but the logic of what is going on here escapes me and these rules are tedious to have to edit one by one. Ian

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• 64 bit vs 32 bit

  - by user53864

  When I was doing my course MCSA, I'm taught the following: With a 32-bit processor only 32-bit operating system can be installed. with a 64-bit processor both 32-bit & 64-bit operating system can be installed It's said 64-bit os cannot be installed on a 32-bit processor. I just want to make sure the above points because recently I'm asked to installed Windows Server 2008 R2 Enterprize and while installation it showed only x64 and it simply installed it. I was thinking all the computers in my office having a 32-bit processor. If so how it could be possible to install a x64 bit os on a 32-bit processor? or I'm wrong with the 1st point or the processor may be of 64-bit(I don't know how to check). I'm confused... One thing what I know the benefits of 64-bit over 32-bit is faster operation. If anyone could tell me other benefits, it could be helpful for me. Thanks!

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• 64 bit vs 32 bit

  - by user51737

  When I was doing my course MCSA, I'm taught the following: With a 32-bit processor only 32-bit operating system can be installed. with a 64-bit processor both 32-bit & 64-bit operating system can be installed It's said 64-bit os cannot be installed on a 32-bit processor. I just want to make sure the above points because recently I'm asked to installed Windows Server 2008 R2 Enterprize and while installation it showed only x64 and it simply installed it. I was thinking all the computers in my office having a 32-bit processor. If so how it could be possible to install a x64 bit os on a 32-bit processor? or I'm wrong with the 1st point or the processor may be of 64-bit(I don't know how to check). I'm confused... One thing what I know the benefits of 64-bit over 32-bit is faster operation. If anyone could tell me other benefits, it could be helpful for me. Thanks!

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• How to render remote assistance to a person using Live Messenger?

  - by Cheeso

  There is a feature within Windows Live Messenger v9 that allows a person to ask for remote assistance. BBut as I understand it, this works only if the router is UPnP enabled on both ends. Today I tried this with a friend during an active chat session, and nothing happened. I suspect a router problem. as I am remote, I cannot configure the router for them. What's a good way to render remote assistance? Here's the scenario: it will be based on invitation only (it's not a remote desktop or "logmein" situation). It's a younger person, a computer novice, on the other end of the wire. I'll be assiting with their use of applications on the PC. I'd l ike to be able to SEE the screen, and also use the mouse and keyboard. I have used Ultra-Vnc on the target machine and vncviewer on my machine, on a LAN. It works well. But I don't think I can use that, because it's my kids' computer in my ex-wife's place, and I don't want her to accuse me of spying on her computer. That's why I need it to be invitation only. Advice please. Is there an easy way for me to set up Remote Assistance? IS there some other tool I can use?

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• Windows 7 64bit keyboard issues

  - by Scott

  I have a Pavilion dv4 notebook running Windows 7 64bit Enterprise edition. This morning I started to notice some really strange behavior in how it handled its built-in keyboard. At random intervals there will be a long delay in key presses, to which some keys will never show and other keys will continue to repeat until you hit the backspace. Other keys get mapped incorrectly to other keys. If I hook up an external keyboard the problem does not appear. Before I reformat the machine and do a fresh install, I thought I would check here to see if anyone has experienced this same issue and if so, how did you fix it?

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• Dell Studio 17 - turning off suddenly

  - by studiohack

  I have a Dell Studio 17 laptop, a refurbished model almost 2 years old...It is currently running Windows 7 32-bit, Home Premium. Via a clean install, it is a Vista upgrade machine...A while back, a problem started to develop while running Vista that it would suddenly just turn off. No warnings, messages, anything. It was like I had the battery out, then just unplugged it from the wall. Just like that. Over several months of this happening (or more), I've observed several things...First, it only seems to happen when I'm doing memory-intensive things, such as watching a online video full screen or running many applications in the background...Second, I can tell when it is about to "flip" as I've termed it, when the fan starts running...the computer gets really hot in places... Anyways, I'm pretty sure this is a hardware problem, because it still exists, even after a Vista-to-7 Upgrade...Is this true? Hardware vs. software? Is there anything I can do to fix this? Is it just a specific component or what? What do you recommend? Thanks!!

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• Can't Shut Down computer with windows 8 Release Preview

  - by Bram Winda

  I downloaded Release Preview and installed it. I have a problem when I shut down the computer. After I press windows key + I Power Shut Down, a box pops up titled "Winlogon.exe - No Disk. Then under that is the message "There is no disk in the drive. Please insert a disk into Drive G". After hitting the retry button a couple of different times the screen finally goes dark. When I was going to turn it back on, I noticed the Power Button was still list. The only way to do a complete Shutdown is to hold in the power button directly. How do I fix this problem?

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• Idle state detection for server

  - by odinmillion

  Windows OS has a service that detects idle state. Details: Task Idle Conditions The computer is considered idle if all the processors and all the disks were idle for more than 90% of the past 15 minutes and if there is no keyboard or mouse input during this period of time. When the Task Scheduler service detects that the computer is idle, the service only waits for user input to mark the end of the idle state. It is very useful for usual PCs that have keyboard amd mouse. We can use standard task scheduler to start some process like defrag when PC in idle state and stop when PC isn't in idle state. But what should we use when we using a standalone server without keyboard and mouse? Server sometimes receives commands by TCP/IP and starts CPU and HDD activity. But sometimes CPU and HDD activity at zero level. I would like to use this periods of time to start defrag or another process. But this started at "idle" state processes should be terminated when another commands will appear. So, standard idle state conditions cant help me because we have not got user input to stop idle state. I need more customizable idle state detector. Automatically started processes shouldn't influence to idle state, but PC should go away from idle state when another process will apperar. What should I use? Maybe exists some advansed task scheduler? Or I should write some useful utility on C#? I hope that it is a standard task and all useful utilities already compiled :)

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• Multiple IPv6 addresses being assigned to single interface

  - by Steven Copestake

  I'm configuring a DHCP scope for IPv6, however all my clients are getting 2 or more IPv6 addresses assigned to the interface. I'm using fda8:6c3:ce53:a890:/64 as the prefix. The scope is on a machine running Windows Server 2008 R2 however I'm looking to roll it out on Server 2012 as well. My clients are getting the following: IPv6 Address. . . . . . . . . . . : 1024::1492:9288:7357:7d30(Preferred) IPv6 Address. . . . . . . . . . . : fda8:6c3:ce53:a890::1(Preferred) IPv6 Address. . . . . . . . . . . : fda8:6c3:ce53:a890:1492:9288:7357:7d30(Pr rred) Link-local IPv6 Address . . . . . : fe80::1492:9288:7357:7d30%10(Preferred) In this example there's no DHCP scope and the machine has a static IP of fda8:6c3:ce53:a890::1. With this in mind where are the 1024 address and the fda8:6c3:ce53:a890:1492:9288:7357:7d30 address coming from?

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• Issue resolving names on Hyper-V guest with Routing and Remote Access

  - by John Sheehan

  I've got a Win2k8 standard server running Hyper-V with a Server 2003 web guest instance running. The host is publicly available on the internet. I've created an Internal Private network in the Hyper-V Virtual Network manager. I've set the host IP for that virtual adapter to 192.168.0.1. I've set the IP on the guest to 192.168.0.2. They can ping each other and share files. I can't browse the web on the guest though. NSLOOKUPs are working. I've tried setting the DNS server setting on the guest to 192.168.0.1 and something external like Google's 8.8.8.8 server to no avail. Windows firewall is disabled on the internal virtual network. I've tried it with both DNS installed on the host and without it. I'm not sure which RRAS/NAT settings are relevant to pass on so ask if you need me to clarify anything. How do I get outbound internet working on the guest VM?

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• Permissions won't cascade more than 1 level

  - by Jovin_

  Running Windows Small Business Server 2011 I have a file structure with a lot of sub folders (sometimes 5-6 levels deep). I have created access groups to grant access to my users, and also deny groups to deny access to others. X Access & X Deny. These allow or deny access to a mapped network drive X: On the server I put in the groups with Full Control Allow for X Access and Full Control Deny for X Deny, I also tick the box "Apple these permissions to objects and/or containers within this container only" and have ensured that "Apply to:" is "This folder, subfolders and files". But for some reason the permissions will only apply to the next level of folders & files. ex. structure: X: Folder 1 Folder 1a Folder 2 Folder 2a If I apply the permissions to X: it'll only go to Folder 1 & 2, not 1a and 2a, I then need to manually apply the permissions to these too. Is this working as intended or am I doing something wrong?

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• simple network between xp & 7 with cross cable problem...

  - by LostLord

  hi my dear friends : i have a simple network between xp & 7 windowses with cross cable (2 pc home)... ===================================================================== the one with 7 is mother and have 2 lan device (onboard + pci) A. onboard is like this when u go to tcp/ip v4 properties:(4 adsl internet) obtain an ip... preferred dns server : 81.91.129.67 alternate dns server : 4.2.2.4 shared...no permission 4 change so every thing is ok for internet on windows 7. B. the other lan pci card that is connected to pc with xp is like this : 192.168.2.11 255.255.255.0 0.0.0.0 empty empry computer name : cougar workgroup : nethome homeNetwork is disabled (i think that is 4 2 pc's with 7 os not xp) every thing is off in network options except file & printer sharing in public area ===================================================================== pc with xp os is like this : 192.168.2.12 255.255.255.0 192.168.2.11 (mean gateway) 4.2.2.4 8.8.8.8 computer name : tiger workgroup : nethome ===================================================================== at last my little net is ok... mean both have internet , both can see each other by their ip (\\192.168.2.11 or \\192.168.2.12) my problem is when in pc with xp type \\cougar it shows an error about network path! but in pc with 7 \\tiger works perfec. what is the problem in system with xp ? in few days ago this network was ok (search by computer name) when both os were xp , so there is no problem with my cable or devices. another problem is i can not find tiger in my network list in 7 pc \ why? is something wrong with my network? thanks 4 future advance best regards

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• Format (remove) HDD volume that is visible in Windows 7 Disk Management but not diskpart.exe

  - by EntropyWins

  I'm trying to get iRST working on a SSD I installed in my lenovo u410. As part of that process, I created a hibernation partition and was fiddling around with RAID/AHCI settings. I managed to make my computer unbootable. No sweat, I just restored it with Lenovo's 1 key system. Now, however, I can't do anything with that hybernation partition! I can see it: (It's the 7.81 GB partition). But when I try to delete it in Diskpart.exe to reclaim the space and try the formatting again I only see this: I can't do anything with the partition in Disk Management either. Right clicking only shows the 'help' option. Can anyone suggest a way to edit these partitions with windows or, at least, reccomend a program that might help me fix this? Note, I'd rather not delete the 16 GB OEM partition that I believe holds the backup for this computer.

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• Windows 7 : Any way to disable "show caracter" in WIFI network properties?!

  - by Fox

  Hi everyone, Here's my issue. I'm working in a school as IT Tech and I'm currently planning to roll out Windows 7 on students laptop. The issue is : When you go to the properties of a WIFI network, you have the fields to input the WIFI key, WPA2 key here in my case, and you also have a checkbox that allow you to "unmask" the caracters of the wifi key. This is actually the problem. Anyone who can access the WIFI network properties, will be able to see the WIFI key, which is really an issue in a school envrironnement where student are all eager to get the key for their precious IPod Touch, what I don't want to happen for obvious reasons... So, is there a way to disable that checkbox or else, make the field cleared out when the checkbox is checked, just like it was on Windows XP or Vista? Thanks all for your answer.

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• How to stop/kill a virtual machine that hangs in "Stopping" state?

  - by SvetP

  Hi, I have a virtual machine that constantly hangs in the “Stopping” state. I’ve red several posts suggesting killing the vmwp.exe process of the machine but I’ve never been able to kill this process neither from the Windows Task Manager nor from an administrative command prompt by using prockill /PID xxxx /F where xxxx was the process ID. The only result that I have is that my machine enters in “Stopping-Critical” state. Even worse, from that point (having a virtual machine hung at stopping) I am unable to manage (stop or start) any other virtual machine on the same host. The only “solution” in that case for me is to stop the Virtual Machine Management Service (vmms.exe) and to restart the physical host. Without first stopping the vmms.exe service my physical host also hangs during the restart. Moreover, there is no any error logged in the Event Viewer. I’ve found some other posts complaining about them problem. On all of them the only suggestion was to kill the vmwp.exe process, which obviously doesn’t work for them too. Can somebody help us with this, pls? Thanks

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• Free desktop recording / screencasting on windows

  - by Mercer Traieste

  I'm a newbie in desktop recording and screencasting. I didn't find a suitable free application to do all the things I want it to do, but I did enjoy using jing. I would expect such an application to have these features: choose the whole desktop, a region, a window to record zoom in an area, and camera move save the recorded movie to a compressed format have basic editing tools have the mouse highlighting feature (either a sonar blip or something similar) highlight window/field on the screen, any trick will do display pressed keys/key combinations (like iphone does) So the question is: Which free desktop recording/screencasting software would you recommend on windows? It doesn't have to have all those features, just tell me your favorable experiences. Please suggest tools that would do mouse/keys/areas highlight tricks. I'm open to commercial software too, but I would prefer a free one. Thank you!

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• What is preventing my computer from going idle?

  - by brianberns

  When I first boot my Windows 7 computer, it will go idle if I stop using it - first the screensaver comes on, then the computer goes to sleep after a certain amount of time. This is the expected behavior. However, after I've used the computer for awhile without rebooting (after about a day or so), I've noticed that it stops going idle - the screensaver won't come on, and the computer won't sleep, no matter how long it sits unused. I've confirmed that the idle timer is increasing as expected via GetLastInputInfo. However, it looks like something is interfering with the results from CallNtPowerInformation. Every 14 or 16 seconds, the TimeRemaining value jumps back up to its maximum value when I query SystemPowerInformation. I've used the SysInternals Process Monitor to detect any unusual events that might be happening to trigger this reset, but come up empty. Does anyone know exactly what are the possible causes of TimeRemaining resetting to its maximum value? I'm fairly sure that it's not my mouse, keyboard, or network sending spurious events, because I've disabled each one and the problem continues to occur. This would also reset the GetLastInputInfo timer, which is not happening. I'm looking for something that affects SystemPowerInformation TimeRemaining, but does not affect GetLastInputInfo. Thanks.

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