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  • Agile Testing Days 2012 – Day 1 – The birth of the #unicorn…

    - by Chris George
    Still riding the high from the tutorial day, I arrived at the conference venue eager to get cracking with the days talks. The opening Keynote was “Disciplined Agile Delivery: The Foundation for Scaling Agile” presented by Scott Ambler. The general ideas behind the methodology such as not re-inventing the wheel, and being goal driven, not prescriptive in how you work certainly struck chords with how we are trying to work in my team. Scott made some interesting observations about how scrum is quite prescriptive and is this really agile? I agreed with quite a few of his points on how what works for one team may not work for another. How a team works should be driven by context and reflection, not process and prescription. However was somewhat dubious about some of the statistics he rolled out towards the end. However, out of this keynote was born something that was to transcend this one presentation. During the talk, Scott mentioned on more than one occasion “In the real world”, and at one point made reference to people living in the land of unicorns and rainbows. The challenge was then laid down on twitter for all speakers to include a unicorn in their presentations… and for the most part this happened! It became an identity for this years conference, and I’m sure something that any attendee will always associate with Agile Testing Days 2012! Following this keynote, I attended “Going agile with Automated GUI Testing – Some personal insights” by Jan Zdunek from codecentric on the vendor track. My speciality is test automation, and in particular GUI testing, so this drew me to this talk more than the others. Thankfully, it was made clear from the very start that this was not peddling any particular product (even though it was on the vendor track), and Jan faithfully stuck to that. Most of the content was not new to me, but it was really comforting to hear someone else with very similar experiences to my own. In particular, things like how GUI testing is hard and is not a silver bullet; how record & replay is NOT a good thing to do (which drew a somewhat inflammatory tweet from an automation company when I tweeted that!). Something that I have started hearing around the place, and has certainly been murmuring at work is to push more of the automation coding onto the developers. After all they are the coding experts. I agree with this to a degree, but I personally enjoy coding and find it very rewarding doing so, therefore I’d be reluctant to give it up. I think there are some better alternatives such as pairing with a developer. Lastly, Jan mentioned, almost in passing, that we should consider virtualisation for gui testing for covering configuration combinations. On my project we’ve been running our win32/.NET GUI tests in cloud virtualisation for a couple of years now… I really should write about that! After lunch the second keynote of the day was by Lisa Crispin and Janet Gregory,”Myths about Agile Testing, De-Bunked”. It started off well… with the two ladies donning Medusa style head bands whilst they disbanding several myths about agile testing! I got the impression that it was perhaps not as slick as they would have liked, but then Janet was suffering with a very sore throat so kept losing her voice. Nevertheless, the presentation was captivating, and they debunked several myths such as : “Testing is dead”, “Testers must write code”, “Agile teams always deliver faster”. I didn’t take many notes for this because it was being recorded, but unfortunately the recordings have not been posted yet so I’ll write more about this when they are. The TestLab was held during a somewhat free for all time during most of the afternoon. It looked intriguing and proved to be one of the surprising experiences of the conference for me. Run by James Lyndsay and Bart Knaack, it consisted of a number of ‘stations’ that offered different testing problems. I opted for testing a mathematical drawing app call Geogebra, the task being to pair up and exploratory test it. After an allotted time, we discussed issues we’d found and decided if we wanted to continue ‘playing’ to which we all agreed! It was fun! The last track talk of the day was “Developers Exploratory Testing – Raising the bar” by Sigge Birgisson. One of the teams at Red Gate have tried Dev or Team exploratory testing a couple of times, and I was really interested to go to the presentation that prompted that. I was not disappointed! Sigge gave a first class presentation, and not only explained what DET was all about, but also how to go about implementing it. Little tips like calling it a ‘workshop’ rather than ‘testing’ I can really see working! Monday evening saw the presentation of the award for the Most Influential Agile Testing Professional Person go to a much deserved Lisa Crispin. The evening was great, with acrobatics, magic and music. My Takeaway Triple from Day 1:  Some of the cool stuff that was suggested in the GUI Testing talk, we are already doing. I should write about that! Testing is not dead! Perhaps testing will become more of a skill than a specific role, but it is certainly not dead. Team/Developer exploratory testing… seems like a no-brainer assuming you have a team who is willing.  Day 2 – Coming soon…

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  • Make a Drive Image Using an Ubuntu Live CD

    - by Trevor Bekolay
    Cloning a hard drive is useful, but what if you have to make several copies, or you just want to make a complete backup of a hard drive? Drive images let you put everything, and we mean everything, from your hard drive in one big file. With an Ubuntu Live CD, this is a simple process – the versatile tool dd can do this for us right out of the box. We’ve used dd to clone a hard drive before. Making a drive image is very similar, except instead of copying data from one hard drive to another, we copy from a hard drive to a file. Drive images are more flexible, as you can do what you please with the data once you’ve pulled it off the source drive. Your drive image is going to be a big file, depending on the size of your source drive – dd will copy every bit of it, even if there’s only one tiny file stored on the whole hard drive. So, to start, make sure you have a device connected to your computer that will be large enough to hold the drive image. Some ideas for places to store the drive image, and how to connect to them in an Ubuntu Live CD, can be found at this previous Live CD article. In this article, we’re going to make an image of a 1GB drive, and store it on another hard drive in the same PC. Note: always be cautious when using dd, as it’s very easy to completely wipe out a drive, as we will show later in this article. Creating a Drive Image Boot up into the Ubuntu Live CD environment. Since we’re going to store the drive image on a local hard drive, we first have to mount it. Click on Places and then the location that you want to store the image on – in our case, a 136GB internal drive. Open a terminal window (Applications > Accessories > Terminal) and navigate to the newly mounted drive. All mounted drives should be in /media, so we’ll use the command cd /media and then type the first few letters of our difficult-to-type drive, press tab to auto-complete the name, and switch to that directory. If you wish to place the drive image in a specific folder, then navigate to it now. We’ll just place our drive image in the root of our mounted drive. The next step is to determine the identifier for the drive you want to make an image of. In the terminal window, type in the command sudo fdisk -l Our 1GB drive is /dev/sda, so we make a note of that. Now we’ll use dd to make the image. The invocation is sudo dd if=/dev/sda of=./OldHD.img This means that we want to copy from the input file (“if”) /dev/sda (our source drive) to the output file (“of”) OldHD.img, which is located in the current working directory (that’s the “.” portion of the “of” string). It takes some time, but our image has been created…Let’s test to make sure it works. Drive Image Testing: Wiping the Drive Another interesting thing that dd can do is totally wipe out the data on a drive (a process we’ve covered before). The command for that is sudo dd if=/dev/urandom of=/dev/sda This takes some random data as input, and outputs it to our drive, /dev/sda. If we examine the drive now using sudo fdisk –l, we can see that the drive is, indeed, wiped. Drive Image Testing: Restoring the Drive Image We can restore our drive image with a call to dd that’s very similar to how we created the image. The only difference is that the image is going to be out input file, and the drive now our output file. The exact invocation is sudo dd if=./OldHD.img of=/dev/sda It takes a while, but when it’s finished, we can confirm with sudo fdisk –l that our drive is back to the way it used to be! Conclusion There are a lots of reasons to create a drive image, with backup being the most obvious. Fortunately, with dd creating a drive image only takes one line in a terminal window – if you’ve got an Ubuntu Live CD handy! Similar Articles Productive Geek Tips Reset Your Ubuntu Password Easily from the Live CDCreate a Bootable Ubuntu USB Flash Drive the Easy WayHow to Browse Without a Trace with an Ubuntu Live CDWipe, Delete, and Securely Destroy Your Hard Drive’s Data the Easy WayClone a Hard Drive Using an Ubuntu Live CD TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips HippoRemote Pro 2.2 Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Microsoft Office Web Apps Guide Know if Someone Accessed Your Facebook Account Shop for Music with Windows Media Player 12 Access Free Documentaries at BBC Documentaries Rent Cameras In Bulk At CameraRenter Download Songs From MySpace

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  • Oracle Database 12c: Oracle Multitenant Option

    - by hamsun
    1. Why ? 2. What is it ? 3. How ? 1. Why ? The main idea of the 'grid' is to share resources, to make better use of storage, CPU and memory. If a database administrator wishes to implement this idea, he or she must consolidate many databases to one database. One of the concerns of running many applications together in one database is: ‚what will happen, if one of the applications must be restored because of a human error?‘ Tablespace point in time recovery can be used for this purpose, but there are a few prerequisites. Most importantly the tablespaces are strictly separated for each application. Another reason for creating separated databases is security: each customer has his own database. Therefore, there is often a proliferation of smaller databases. Each of them must be maintained, upgraded, each allocates virtual memory and runs background processes thereby wasting resources. Oracle 12c offers another possibility for virtualization, providing isolation at the database level: the multitenant container database holding pluggable databases. 2. What ? Pluggable databases are logical units inside a multitenant container database, which consists of one multitenant container database and up to 252 pluggable databases. The SGA is shared as are the background processes. The multitenant container database holds metadata information common for pluggable databases inside the System and the Sysaux tablespace, and there is just one Undo tablespace. The pluggable databases have smaller System and Sysaux tablespaces, containing just their 'personal' metadata. New data dictionary views will make the information available either on pdb (dba_views) or container level (cdb_views). There are local users, which are known in specific pluggable databases and common users known in all containers. Pluggable databases can be easily plugged to another multitenant container database and converted from a non-CDB. They can undergo point in time recovery. 3. How ? Creating a multitenant container database can be done using the database configuration assistant: There you find the new option: Create as Container Database. If you prefer ‚hand made‘ databases you can execute the command from a instance in nomount state: CREATE DATABASE cdb1 ENABLE PLUGGABLE DATABASE …. And of course this can also be achieved through Enterprise Manager Cloud. A freshly created multitenant container database consists of two containers: the root container as the 'rack' and a seed container, a template for future pluggable databases. There are 4 ways to create other pluggable databases: 1. Create an empty pdb from seed 2. Plug in a non-CDB 3. Move a pdb from another pdb 4. Copy a pdb from another pdb We will discuss option2: how to plug in a non_CDB into a multitenant container database. Three different methods are available : 1. Create an empty pdb and use Datapump in traditional export/import mode or with Transportable Tablespace or Database mode. This method is suitable for pre 12c databases. 2. Create an empty pdb and use GoldenGate replication. When the pdb catches up with the non-CDB, you fail over to the pdb. 3. Databases of Version 12c or higher can be plugged in with the help of the new dbms_pdb Package. This is a demonstration for method 3: Step1: Connect to the non-CDB to be plugged in and create an xml File with description of the database. The xml file is written to $ORACLE_HOME/dbs per default and contains mainly information about the datafiles. Step 2: Check if the non-CDB is pluggable in the multitenant container database: Step 3: Create the pluggable database, connected to the Multitenant container database. With nocopy option the files will be reused, but the tempfile is created anew: A service is created and registered automatically with the listener: Step 4: Delete unnecessary metadata from PDB SYSTEM tablespace: To connect to newly created pdb, edit tnsnames.ora and add entry for new pdb. Connect to plugged-in non_CDB and clean up Data Dictionary to remove entries now maintained in multitenant container database. As all kept objects have to be recompiled it will take a few minutes. Step 5: The plugged-in database will be automatically synchronised by creating common users and roles when opened the first time in read write mode. Step 6: Verify tablespaces and users: There is only one local tablespace (users) and one local user (scott) in the plugged-in non_CDB pdb_orcl. This method of creating plugged_in non_CDB from is fast and easy for 12c databases. The method for deplugging a pluggable database from a CDB is to create a new non_CDB and use the the new full transportable feature of Datapump and drop the pluggable database. About the Author: Gerlinde has been working for Oracle University Germany as one of our Principal Instructors for over 14 years. She started with Oracle 7 and became an Oracle Certified Master for Oracle 10g and 11c. She is a specialist in Database Core Technologies, with profound knowledge in Backup & Recovery, Performance Tuning for DBAs and Application Developers, Datawarehouse Administration, Data Guard and Real Application Clusters.

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  • HR According to Batman

    - by D'Arcy Lussier
    Any idea who that guy is running alongside the Caped Crusader? That’s Nightwing, but you may know him as Robin…well, the first Robin anyway. There were actually like 5 Robin’s according to Wikipedia: Dick Grayson, the original, who’s parents were circus performers killed by a gangster. Jason Todd, who was caught trying to steal tires off of the Batmobile. Tim Drake, who saw Dick’s parents die and figured out who Batman and Robin were. and a few others that get into recent time travel/altered reality storylines. What does this have to do with HR? Well, it somewhat ties in with an article by Alex Papadimoulis from 2008. In the article he talks about the “Cravath System”. The Craveth system was developed by a law firm called Cravath, Swaine & Moore back in the 19th century. In a nutshell, they believed in hiring the best and brightest straight out of school. These aspiring lawyers would then begin a fight for survival in the firm, with the strong surviving. In what’s termed the “Up and Out” rule, employees needed to be promoted within 3 years or leave the company. They should achieve partner within 7 – 8 years and no later than 10 after initially coming on board (read all about the system on Wikipedia here). Back to Alex’s article, he quotes from a book published in 1947 about the lawfirm: Under the “Cravath system” of taking a substantial number of men annually and keeping a current constantly moving up in the office, and its philosophy of tenure, men are constantly leaving… it is often difficult to keep the best men long enough to determine whether they shall be made partners, for Cravath-trained men are always in demand, usually at premium salaries. And so we see a pattern forming here: 1. Hire a whole whack of smart college graduates 2. Put them to work 3. The ones that stick around should move up the ladder. The ones that don’t stick around served the company well and left to expound the quality of the Cravath firm. Those that didn’t fall into either of those categories were just let go. There’s some interesting undercurrents to these ideas. If you stick around, you better keep your feet moving! I was at a Microsoft shindig a few months back, and was talking to a Microsoft employee. He shared that at MS you have 5 years to achieve a “senior” position within the company. Once you hit that mark, you can stay there for the rest of your career (he told about a guy who’s a “senior” developer and has been for the last 20+ years working on audio drivers for Windows), but you *must* hit that mark within the timeframe. What we see with Microsoft is Cravath’s system in action, whether intentional or not: bring in smart young people and see which ones stick. You need to give people something to work towards. Saying “You must reach this level or else!” is one way to look at it. The other way is to see achieving a higher rank in the organization as something for ambitious employees to reach towards. It’s important for an organization to always have the next generation of executives waiting in the wings, and unless you’re encouraging that early on you may find yourself in a position of needing to fill positions that nobody has been working towards. Now, you might suggest that this isn’t that big of a deal because you could just hire someone from outside the organization, but the Cravath system holds to the tenet of promoting internally; develop your own talent, since your business is the best place for the future leadership to learn teh business from. It’s OK for people to quit. Alex’s article really drives this point home, but its worth noting here also: its OK for your people to quit. In fact its inevitable…and more inevitable that it’ll be good people that leave. Some will stay and work towards the internal awards of promotion, but a number will get experience, serve the organization well, and then move on to something else. This should be expected and treated as a natural business occurrence. The idea of an alumni of an organization begins to come into play here: “That guy used to work for <insert company here>”. There’s a benefit in that: those best and brightest will be drawn to your organization and your reputation will permeate your market through former staff that are sought after because of how well you nurtured them. The Batman Hook All of this brings us back to Batman and his HR practice: when Dick decided he’d had enough of the Robin schtick, he quit and became his own…but he was always associated with Batman and people understood where his training had come from. To the Dark Knight’s credit, he continued training partners under the Robin brand. Luckily he didn’t have to worry about firing any of them (the ship sort of sails when you reveal a secret identity), although there was that unfortunate “quitting” of the second Robin when the Joker blew him up…but regardless, we see the Cravath system at work: bring in talent, expect great things, and be ok with whatever they decide for their careers. It’s an interesting way to approach HR, and luckily for us our business isn’t as dangerous or over-the-top as the caped crusader’s.

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  • SQL Saturday #44 Huntington Beach Recap

    What a great day. It was long and tiring, but rewarding in so many ways. On Sunday morning, I was driving home and I decided to take the Pacific Coast Highway from Huntington Beach.  It was a great chance to exhale and just enjoy the sun and smells of the beach (I really love SoCal sometimes). And for future reference for all you speakers, the beach and ocean are only 5 minutes from the SQL Saturday location.  I just could help noticing also the shocking number of high priced cars on the road (4 Bentleys, 3 Ferraris, 1 Aston Martins, 3 Maserati, 1 Rolls Royce, and 2 Lamborghinis).  It made me think about this: Price of all those cars: $ 150,000+.  Impacting the ability of people to learn: Priceless.  We have positively impacted the education, knowledge, capabilities of not only our attendees, but also all of their companies and people they might help as well.  That is just staggering and something to be immensely proud of. To all of my fellow community leaders, I salute you. So lets talk about the event Overall We had over 220 people register for the event and had 180+ people attend the event. I was shooting for the magical 200 number, but I guess it just gives us more motivation to make it even bigger and better next time. We had a few snags along the way, but what event doesnt, but I think everything turned out great. I did not hear any negative comments and heard lots of positive comments along with people asking when the next one is going to be (More on that later). Location- Golden West College We could not have asked for a better partner for the event. Herb Cohen from Golden West College was the wizard behind the curtains. From the beginning, he was our advocate to the GWC Board and was instrumental in getting our event approved. The day off, Herb was a HUGE help getting any and all logistics that we needed taken care of. In the craziness of the early morning registration crush it was a big help knowing that he and Bret Stateham (Blog | Twitter) were taking care of testing projectors in all the rooms. Anything we needed he was there and was even proactive in getting some things that I had not even thought of (i.e. a dumpster for all of our garbage). I cannot thank Herb enough along with other members of the GWC staff including Minnie Higgins of the Career and Technical Education Division office, Jack Taylor, public safety, and Ron Pryor, Tech Services Support. And last, but not least, the Wireless on campus was absolutely FANTASTIC! Some lessons learned Unless you are a glutton for punishment, as I no doubt am, you most certainly want to give yourself more than six weeks to plan the event. I am lucky that I have a very understanding wife and had a wonderful set of co-coordinators helping me out. A big thanks goes out to Phil, Marlon (Blog | Twitter), Nitin (Twitter), Thomas (Blog | Twitter), Bret (Blog | Twitter), Ben, and Laurie. Thankfully, the sponsor and speaker community was hugely supportive and we were able to fill out the entire event with speakers and sponsors. I have to say that there is not a lot that I would change after this years event. There are obviously going to be some things that we can do better or differently next time, but overall I think it was a great event and I was more than happy with the response we received from the community. Sponsors We obviously could not have put together our event without our sponsors. So certainly have to show them some love. Platinum Sponsors Quest Software http://www.quest.com My Space http://www.myspace.com/ Gold Strategy Companion http://www.strategycompanion.com Silver Fusion-IO http://www.fusionio.com Bronze WestClinTech http://westclintech.com Professional Association For SQL Server http://www.sqlpass.org Attunity http://www.attunity.com Sharepoint 360 http://www.sharepoint360.com Some additional Thanks Andy Warren (Blog | Twitter) Always there to answer my question and help out when I had some issues or questions with the website. The amount of work that he and everyone else put into SQL Saturday is very amazing. What a great gift to the community! Einstein Bros. Bagels They were our Breakfast Vendor and arrived perfectly on time with yummy bagels, sweets and most importantly coffee. Luccis Deli (http://www.luccisdeli.com) Luccis was out Lunch Vendor. They were great to work with and the food was excellent. They worked with us to give us a great price. Heard lots of great comments about the lunches. Definitely not your ordinary box lunch. Moving Forward Unfortunately, the work does not end after the event. We have a few things to clear up such as surveys, sponsor stuff, presentations uploaded to the website, expense reimbursement, stuff like that. Hopefully, all that should be cleared up within the next couple weeks. After that as a group we are going to get together and decide what our next steps are. We definitely want to keep some of the momentum that we are building as a SQL Community and channel that into future SQL Saturdays and other types of community events. In the meantime, for additional training be sure to check out your local User Group and PASS. San Diego SQL Server Users Group ( http://www.sdsqlug.org/home/index.cfm ) Orange County SQL Server Users Group ( http://www.sqloc.com/ ) L.A. SQL Server Users Group ( http://www.sql.la/ ) SQL PASS ( http://www.sqlpass.org/ ) 24 Hours of PASS ( http://www.sqlpass.org/24hours/2010/ ) So stay tuned, there will be more events to come in SoCal!!Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Going to the Score Cards - Exceptional DBA Awards 2011

    - by Rodney
    This year marks my 4th year as a judge for the Exceptional DBA Awards, founded by Red Gate in 2008 to "recognize the essential but often overlooked contributions of DBAs, the unsung heroes of the IT community." As a professional DBA myself I have been honored to participate as a judge. It is not an easy job because there is a voluminous amount of nominees from all over the world. Each judge has to read through every word of the nominee's answers, deciding what makes each person special and stand out amongst their peers. What drives them? What single element of their submission will shine above all others? It is my hope that what I am about to divulge to you as a judge will prompt you to think about yourself or someone you know and decide that you may be the exceptional DBA who can take home the gold at this year's award ceremony in Seattle. We are more than a few weeks into the nomination process and there are quite a number of submissions already. I can not tell you how many as that would not be fair. I can say it is not 1 million or more. I can also say that it is not 100,000. But that is all I can say about that. However, I can tell you that it is enough this year that we are breaking records on the number of people who have been influenced, inspired or intrigued by the awards in the past. I remember them all like it were yesterday. fuzzy thought cloud here. It was a rainy day in Seattle (all memories for each award ceremony will start thusly) and I was in the hotel going over my notes on what I wanted to say about the winner of the 2008 Red Gate Exceptional DBA Award. The notes were on index cards that I had either bought or stolen from my wife, I do not recall, but I was nervous which was unlike me. This was, after all, a big night for the winner. Of course, we, the judges and the SQL community, had already decided the winner and now all that remained was to present the award. The room was packed. It was Casino night, sponsored by sqlservercentral.com. Money (fake), drinks (not fake) and camaraderie flowed through the room. Dan McClain won the award that year. He worked for Anheuser-Busch at the time. I promise that did not influence my decision. We presented Dan with the award. He was very proud of this achievement, rightfully so, as was the SQL community for him. I spoke with Dan throughout the conference and realized how huge this award was for him, not just personally but professionally. It was a rainy day in Seattle in 2009 and I was nervous. I was asked to speak to a group of people again as a judge for the Exceptional DBA Awards. This year, Josef Richberg would be the recipient of the award, but he would not be able to attend. We all prayed for him as he fought through an illness and congratulated him for his accomplishments as a DBA for his company. He got better and sallied forth and continued to give back to the SQL community that he saw as one big family. In 2010, and I am getting ahead of myself, he was asked to be a judge himself for the very award he had just received the year before. It was a sunny day in Seattle and I missed it, because it was in July and I was not there. It was a rainy day in Seattle and it is 2010 and Tracy Hamlin enters a submission that blows this judge away. She is managing a 50 Terabyte distributed database ("50 Gigabytes! Are you kidding me!!!", Rodney jokes.)  and loves her daily job as a DBA working with developers, mentoring them and teaching them best practices with kindness and patience. She is a people person who just happens to have 10+ years experience with RDBMS'. She wins the award and goes on to be recognized as famous at PASS. It will be a rainy day in Seattle this year when I sit amongst my old constituent judges and friends, Brad McGehee, http://www.simple-talk.com/books/sql-books/how-to-become-an-exceptional-dba,-2nd-edition/, Steve Jones, whom we all know and love at http://www.sqlservercentral.com and a young upstart to the SQL Community, this cat named Brent Ozar to announce the 2011 winner. I personally have not heard of Brent but I am told I have interviewed him for a DBA position several years ago and turned him down, http://www.brentozar.com/archive/2011/05/exceptional-dba-contest/ . I hope that did not jeopardize his future in the SQL world. I am a big hearted oaf and would feel horrible. Hopefully I will meet him at PASS and we can work this all out and I can help him get a DBA job. The rain has stopped and a new year is upon us. The stakes are high...the competition is fierce...the rewards are incredible. The entry form awaits you. http://www.exceptionaldba.com/ I very much look forward to meeting you and presenting the award to you in front of hundreds of your envious but proud peers as the new Exceptional DBA for 2011 at the PASS Summit. Here is what you could win: The Exceptional DBA of the Year receives full conference registration for the 2011 PSS Summit in Seattle, where the awards ceremony will take place, four nights' hotel accommodation, and $300 towards travel expenses. They will also be featured on Simple-Talk. Are you ready? Are you nervous?

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  • Winners of the Oracle Excellence Award—Eco-Enterprise Innovation

    - by Evelyn Neumayr
    Did you get a chance to attend Oracle OpenWorld in San Francisco? With 60,000 attendees and hundreds of sessions to choose from—there was a lot going on. One of my favorite sessions was the Eco-Enterprise Awards and Sustainability Executive Panel Discussion. During this session, Jeff Henley, Oracle Chairman of the Board, announced the winners of the 2013 Oracle Excellence Award—Eco-Enterprise Innovation. It was an enlightening session as we heard several of the winning customers discuss the importance of sustainability to their company and how they’re using various Oracle products to help with their sustainability initiatives. The winning customers include: Centennial Coal, Indaver nv, Korea Enterprise Data, National Guard Health Affairs, Schneider National, SThree, Telstra International Group, Trex Company, University of Salzburg, Walmart, and Yeoncheon County Office. Stay tuned for additional blogs where you’ll learn more about these winning companies’ environmental best practices and why they won this award. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Several partners were also recognized for helping these customers with their sustainability initiatives. Those partners include: CSS International, Daesang Information Technology, i4BI, Infosys, Knowledge Global, Solutions for Retails Brands Limited, and SysGen. During this same session, Jeff Henley also awarded Robert Kaplan, Director of Sustainability at Walmart, with Oracle’s Chief Sustainability Officer of the Year award. Robert was honored for helping improve Walmart’s supply chain efficiency with their Sustainability Hub. The Sustainability Hub, powered by Oracle Service Cloud, is a central location for Walmart suppliers, associates and business partners to learn, connect, inspire and drive sustainability through collaboration. While at Oracle OpenWorld, I also got a chance to hear Robert Kaplan discuss their Sustainability Hub during an Oracle OpenWorld Live taping. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • How to Increase the VMWare Boot Screen Delay

    - by Trevor Bekolay
    If you’ve wanted to try out a bootable CD or USB flash drive in a virtual machine environment, you’ve probably noticed that VMWare’s offerings make it difficult to change the boot device. We’ll show you how to change these options. You can do this either for one boot, or permanently for a particular virtual machine. Even experienced users of VMWare Player or Workstation may not recognize the screen above – it’s the virtual machine’s BIOS, which in most cases flashes by in the blink of an eye. If you want to boot up the virtual machine with a CD or USB key instead of the hard drive, then you’ll need more than an eye’s-blink to press Escape and bring up the Boot Menu. Fortunately, there is a way to introduce a boot delay that isn’t exposed in VMWare’s graphical interface – you have to edit the virtual machine’s settings file (a .vmx file) manually. Editing the Virtual Machine’s .vmx Find the .vmx file that contains the settings for your virtual machine. You chose a location for this when you created the virtual machine – in Windows, the default location is a folder called My Virtual Machines in your My Documents folder. In VMWare Workstation, the location of the .vmx file is listed on the virtual machine’s tab. If in doubt, search your hard drive for .vmx files. If you don’t want to use Windows default search, an awesome utility that locates files instantly is Everything. Open the .vmx file with any text editor. Somewhere in this file, enter in the following line… save the file, then close out of the text editor: bios.bootdelay = 20000 This will introduce a 20 second delay when the virtual machine loads up, giving you plenty of time to press the Escape button and access the boot menu. The number in this line is just a value in milliseconds, so for a five second boot delay, enter 5000, and so on. Change Boot Options Temporarily Now, when you boot up your virtual machine, you’ll have plenty of time to enter one of the keystrokes listed at the bottom of the BIOS screen on boot-up. Press Escape to bring up the Boot Menu. This allows you to select a different device to boot from – like a CD drive. Your selection will be forgotten the next time you boot up this virtual machine. Change Boot Options Permanently When the BIOS screen comes up, press F2 to enter the BIOS Setup menu. Switch to the Boot tab, and change the ordering of the items by pressing the “+” key to move items up on the list, and the “-” key to move items down the list. We’ve switched the order so that the CD-ROM Drive boots first. Once you make this change permanent, you may want to re-edit the .vmx file to remove the boot delay. Boot from a USB Flash Drive One thing that is noticeably missing from the list of boot options is a USB device. VMWare’s BIOS just does not allow this, but we can get around that limitation using the PLoP Boot Manager that we’ve previously written about. And as a bonus, since everything is virtual anyway, there’s no need to actually burn PLoP to a CD. Open the settings for the virtual machine you want to boot with a USB drive. Click on Add… at the bottom of the settings screen, and select CD/DVD Drive. Click Next. Click the Use ISO Image radio button, and click Next. Browse to find plpbt.iso or plpbtnoemul.iso from the PLoP zip file. Ensure that Connect at power on is checked, and then click Finish. Click OK on the main Virtual Machine Settings page. Now, if you use the steps above to boot using that CD/DVD drive, PLoP will load, allowing you to boot from a USB drive! Conclusion We’re big fans of VMWare Player and Workstation, as they let us try out a ton of geeky things without worrying about harming our systems. By introducing a boot delay, we can add bootable CDs and USB drives to the list of geeky things we can try out. Download PLoP Boot Manager Similar Articles Productive Geek Tips How To Switch to Console Mode for Ubuntu VMware GuestHack: Turn Off Debug Mode in VMWare Workstation 6 BetaStart Your Computer More Quickly by Delaying the Startup of a Service in VistaEnable Hidden BootScreen in Windows VistaEnable Copy and Paste from Ubuntu VMware Guest TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 OutlookStatView Scans and Displays General Usage Statistics How to Add Exceptions to the Windows Firewall Office 2010 reviewed in depth by Ed Bott FoxClocks adds World Times in your Statusbar (Firefox) Have Fun Editing Photo Editing with Citrify Outlook Connector Upgrade Error

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  • Visualising data a different way with Pivot collections

    - by Rob Farley
    Roger’s been doing a great job extending PivotViewer recently, and you can find the list of LobsterPot pivots at http://pivot.lobsterpot.com.au Many months back, the TED Talk that Gary Flake did about Pivot caught my imagination, and I did some research into it. At the time, most of what we did with Pivot was geared towards what we could do for clients, including making Pivot collections based on students at a school, and using it to browse PDF invoices by their various properties. We had actual commercial work based on Pivot collections back then, and it was all kinds of fun. Later, we made some collections for events that were happening, and even got featured in the TechEd Australia keynote. But I’m getting ahead of myself... let me explain the concept. A Pivot collection is an XML file (with .cxml extension) which lists Items, each linking to an image that’s stored in a Deep Zoom format (this means that it contains tiles like Bing Maps, so that the browser can request only the ones of interest according to the zoom level). This collection can be shown in a Silverlight application that uses the PivotViewer control, or in the Pivot Browser that’s available from getpivot.com. Filtering and sorting the items according to their facets (attributes, such as size, age, category, etc), the PivotViewer rearranges the way that these are shown in a very dynamic way. To quote Gary Flake, this lets us “see patterns which are otherwise hidden”. This browsing mechanism is very suited to a number of different methods, because it’s just that – browsing. It’s not searching, it’s more akin to window-shopping than doing an internet search. When we decided to put something together for the conferences such as TechEd Australia 2010 and the PASS Summit 2010, we did some screen-scraping to provide a different view of data that was already available online. Nick Hodge and Michael Kordahi from Microsoft liked the idea a lot, and after a bit of tweaking, we produced one that Michael used in the TechEd Australia keynote to show the variety of talks on offer. It’s interesting to see a pattern in this data: The Office track has the most sessions, but if the Interactive Sessions and Instructor-Led Labs are removed, it drops down to only the sixth most popular track, with Cloud Computing taking over. This is something which just isn’t obvious when you look an ordinary search tool. You get a much better feel for the data when moving around it like this. The more observant amongst you will have noticed some difference in the collection that Michael is demonstrating in the picture above with the screenshots I’ve shown. That’s because it’s been extended some more. At the SQLBits conference in the UK this year, I had some interesting discussions with the guys from Xpert360, particularly Phil Carter, who I’d met in 2009 at an earlier SQLBits conference. They had got around to producing a Pivot collection based on the SQLBits data, which we had been planning to do but ran out of time. We discussed some of ways that Pivot could be used, including the ways that my old friend Howard Dierking had extended it for the MSDN Magazine. I’m not suggesting I influenced Xpert360 at all, but they certainly inspired us with some of their posts on the matter So with LobsterPot guys David Gardiner and Roger Noble both having dabbled in Pivot collections (and Dave doing some for clients), I set Roger to work on extending it some more. He’s used various events and so on to be able to make an environment that allows us to do quick deployment of new collections, as well as showing the data in a grid view which behaves as if it were simply a third view of the data (the other two being the array of images and the ‘histogram’ view). I see PivotViewer as being a significant step in data visualisation – so much so that I feature it when I deliver talks on Spatial Data Visualisation methods. Any time when there is information that can be conveyed through an image, you have to ask yourself how best to show that image, and whether that image is the focal point. For Spatial data, the image is most often a map, and the map becomes the central mode for navigation. I show Pivot with postcode areas, since I can browse the postcodes based on their data, and many of the images are recognisable (to locals of South Australia). Naturally, the images could link through to the map itself, and so on, but generally people think of Spatial data in terms of navigating a map, which doesn’t always gel with the information you’re trying to extract. Roger’s even looking into ways to hook PivotViewer into the Bing Maps API, in a similar way to the Deep Earth project, displaying different levels of map detail according to how ‘zoomed in’ the images are. Some of the work that Dave did with one of the schools was generating the Deep Zoom tiles “on the fly”, based on images stored in a database, and Roger has produced a collection which uses images from flickr, that lets you move from one search term to another. Pulling the images down from flickr.com isn’t particularly ideal from a performance aspect, and flickr doesn’t store images in a small-enough format to really lend itself to this use, but you might agree that it’s an interesting concept which compares nicely to using Maps. I’m looking forward to future versions of the PivotViewer control, and hope they provide many more events that can be used, and even more hooks into it. Naturally, LobsterPot could help provide your business with a PivotViewer experience, but you can probably do a lot of it yourself too. There’s a thorough guide at getpivot.com, which is how we got into it. For some examples of what we’ve done, have a look at http://pivot.lobsterpot.com.au. I’d like to see PivotViewer really catch on a data visualisation tool.

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  • The ugly evolution of running a background operation in the context of an ASP.NET app

    - by Jeff
    If you’re one of the two people who has followed my blog for many years, you know that I’ve been going at POP Forums now for over almost 15 years. Publishing it as an open source app has been a big help because it helps me understand how people want to use it, and having it translated to six languages is pretty sweet. Despite this warm and fuzzy group hug, there has been an ugly hack hiding in there for years. One of the things we find ourselves wanting to do is hide some kind of regular process inside of an ASP.NET application that runs periodically. The motivation for this has always been that a lot of people simply don’t have a choice, because they’re running the app on shared hosting, or don’t otherwise have access to a box that can run some kind of regular background service. In POP Forums, I “solved” this problem years ago by hiding some static timers in an HttpModule. Truthfully, this works well as long as you don’t run multiple instances of the app, which in the cloud world, is always a possibility. With the arrival of WebJobs in Azure, I’m going to solve this problem. This post isn’t about that. The other little hacky problem that I “solved” was spawning a background thread to queue emails to subscribed users of the forum. This evolved quite a bit over the years, starting with a long running page to mail users in real-time, when I had only a few hundred. By the time it got into the thousands, or tens of thousands, I needed a better way. What I did is launched a new thread that read all of the user data in, then wrote a queued email to the database (as in, the entire body of the email, every time), with the properly formatted opt-out link. It was super inefficient, but it worked. Then I moved my biggest site using it, CoasterBuzz, to an Azure Website, and it stopped working. So let’s start with the first stupid thing I was doing. The new thread was simply created with delegate code inline. As best I can tell, Azure Websites are more aggressive about garbage collection, because that thread didn’t queue even one message. When the calling server response went out of scope, so went the magic background thread. Duh, all I had to do was move the thread to a private static variable in the class. That’s the way I was able to keep stuff running from the HttpModule. (And yes, I know this is still prone to failure, particularly if the app recycles. For as infrequently as it’s used, I have not, however, experienced this.) It was still failing, but this time I wasn’t sure why. It would queue a few dozen messages, then die. Running in Azure, I had to turn on the application logging and FTP in to see what was going on. That led me to a helper method I was using as delegate to build the unsubscribe links. The idea here is that I didn’t want yet another config entry to describe the base URL, appended with the right path that would match the routing table. No, I wanted the app to figure it out for you, so I came up with this little thing: public static string FullUrlHelper(this Controller controller, string actionName, string controllerName, object routeValues = null) { var helper = new UrlHelper(controller.Request.RequestContext); var requestUrl = controller.Request.Url; if (requestUrl == null) return String.Empty; var url = requestUrl.Scheme + "://"; url += requestUrl.Host; url += (requestUrl.Port != 80 ? ":" + requestUrl.Port : ""); url += helper.Action(actionName, controllerName, routeValues); return url; } And yes, that should have been done with a string builder. This is useful for sending out the email verification messages, too. As clever as I thought I was with this, I was using a delegate in the admin controller to format these unsubscribe links for tens of thousands of users. I passed that delegate into a service class that did the email work: Func<User, string> unsubscribeLinkGenerator = user => this.FullUrlHelper("Unsubscribe", AccountController.Name, new { id = user.UserID, key = _profileService.GetUnsubscribeHash(user) }); _mailingListService.MailUsers(subject, body, htmlBody, unsubscribeLinkGenerator); Cool, right? Actually, not so much. If you look back at the helper, this delegate then will depend on the controller context to learn the routing and format for the URL. As you might have guessed, those things were turning null after a few dozen formatted links, when the original request to the admin controller went away. That this wasn’t already happening on my dedicated server is surprising, but again, I understand why the Azure environment might be eager to reclaim a thread after servicing the request. It’s already inefficient that I’m building the entire email for every user, but going back to check the routing table for the right link every time isn’t a win either. I put together a little hack to look up one generic URL, and use that as the basis for a string format. If you’re wondering why I didn’t just use the curly braces up front, it’s because they get URL formatted: var baseString = this.FullUrlHelper("Unsubscribe", AccountController.Name, new { id = "--id--", key = "--key--" }); baseString = baseString.Replace("--id--", "{0}").Replace("--key--", "{1}"); Func unsubscribeLinkGenerator = user => String.Format(baseString, user.UserID, _profileService.GetUnsubscribeHash(user)); _mailingListService.MailUsers(subject, body, htmlBody, unsubscribeLinkGenerator); And wouldn’t you know it, the new solution works just fine. It’s still kind of hacky and inefficient, but it will work until this somehow breaks too.

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  • Improve the Quality of ePub eBooks with Sigil

    - by Matthew Guay
    Would you like to correct errors in your ePub formatted eBooks, or even split them into chapters and create a Table of Contents?  Here’s how you can with the free program Sigil. eBooks are increasingly popular with the rise of eBook readers and reading apps on mobile devices.  We recently showed you how to convert a PDF eBook to ePub format, but as you may have noticed, sometimes the converted file had some glitches or odd formatting.  Additionally, many of the many free ePub books available online from sources like the Project Guttenberg do not include a table of contents.  Sigil is a free application for Windows, OS X, and Linux that lets you edit ePub files, so let’s look at how you can use it to improve your eBooks. Note: Sigil took several moments to open files in our tests, and froze momentarily when we maximized the window.  Sigil is currently pre-release software in active development, so we would expect the bugs to be worked out in future versions.  As usual, only install if you’re comfortable testing pre-release software. Getting Started Download Sigil (link below), making sure to select the correct version for your computer.  Run the installer, and select your preferred setup language when prompted. After a moment the installer will appear; setup as normal. Launch Sigil when it’s finished installing.  It opens with a default blank ePub file, so you could actually start writing an eBook from scratch right here. Edit Your ePub eBooks Now you’re ready to edit your ePub books.  Click Open and browse to the file you want to edit. Now you can double-click any of the HTML or XHTML files on the left sidebar and edit them just like you would in Word. Or you can choose to view it in Code View and edit the actual HTML directly. The sidebar also gives you access to the other parts of the ePub file, such as Images and CSS styles. If your ePub file has a Table of Contents, you can edit it with Sigil as well.  Click Tools in the menu bar, and then select TOC Editor.  Strangely there is no way to create a new table of contents, but you can remove entries from existing one.   Convert TXT Files to ePub Many free eBooks online, especially older, out of copyright titles, are available in plain text format.  One problem with these files is that they usually use hard returns at the end of lines, so they don’t reflow to fill your screen efficiently. Sigil can easily convert these files to the more useful ePub format.  Open the text file in Sigil, and it will automatically reflow the text and convert it ePub.  As you can see in the screenshot below, the text in the eBook does not have hard line-breaks at the end of each line, and will be much more readable on mobile devices. Note that Sigil may take several moments opening the book, and may even become unresponsive while analyzing it.   Now you can edit your eBook, split it into chapters, or just save it as is.  Either way, make sure to select Save as to save your book as ePub format. Conclusion As mentioned before, Sigil seems to run slow at times, especially when editing large eBooks.  But it’s still a nice solution to edit and extend your ePub eBooks, and even convert plain text eBooks to the nicer ePub format.  Now you can make your eBooks work just like you want, and read them on your favorite device! If you feel comfortable editing HTML files, check out our article on how to edit ePub eBooks with your favorite HTML editor. Link Download Sigil from Google Code Download free ePub eBooks from Project Guttenberg Similar Articles Productive Geek Tips Edit ePub eBooks with Your Favorite HTML EditorConvert a PDF eBook to ePub Format for Your iPad, iPhone, or eReaderRead Mobi eBooks on Kindle for PCFriday Fun: Watch HD Video Content with MeevidPreview and Purchase Ebooks with Kindle for PC TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips HippoRemote Pro 2.2 Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Get Your Team’s World Cup Schedule In Google Calendar Backup Drivers With Driver Magician TubeSort: YouTube Playlist Organizer XPS file format & XPS Viewer Explained Microsoft Office Web Apps Guide Know if Someone Accessed Your Facebook Account

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  • A Graduate&rsquo;s Journey at Oracle &ndash; Bhaskar Ghosh From Oracle India

    - by david.talamelli
    I am Bhaskar Ghosh, and I work as an Applications Engineer with Oracle. Well, it was three years ago when my journey with one of the largest software companies started. It was a fine day and a decisive moment, when I was placed in Oracle as a campus recruit from College of Engineering Guindy, Anna University, Chennai! I always thought of looking back, the time that helped me learn beyond my boundaries, think broader and ahead, and grow – technically, professionally and personally. Hmmn! Let me recall the eventful moments once again. My first day as an intern at Oracle started in late 2007. I met one of the Oracle Managers at the Oracle Campus in Hyderabad and on the same day I also met another Oracle employee who was to later to become my first manager. I was charged and thrilled with the environment and the wonderful people around me! I was joined by two other interns, who also had a Masters in Computer Applications. We formed a very friendly group with all the interns and the new hires, and shared our excitement and learning. Myself and one of the other Graduates started working on a very interesting project on Semantic technology. We finally had our names added as co-developers for this very project. This phase of five months was the time and we learnt tremendously and worked very hard, partly because we had to travel back and forth to our colleges to submit reports and present for the Masters in Computer Applications final year project reviews. After completing my MCA, I joined as a full-time employee in 2008. During the next year, we worked on interesting and bleeding edge technologies - OWL, RDF, SPARQL, Visualization, J2EE, Social Web features, Semantic Web technologies, Web Services and many more! We developed cool, rich internet and desktop applications. Little did I know at that time, that this learning would help me tremendously for my the next project in Oracle. The following year saw me being assigned a role in a different project that my other team members were working on for the last two years. It took me two months to understand and get into a flow with this new task. I was fortunate that this phase helped me enhance my inter-personal and communication skills, as much as it helped me grow professionally with better ability to tackle multiple priorities and switch between tasks based on the team’s requirements. I was made the POC for all communications with our team and other product teams. I personally feel that this time enhanced me tremendously in technologies like Oracle Forms, J2EE, and Java and Web Services. The last six months, saw myself becoming an Institute of Electrical and Electronics Engineer member, and continuing my higher education International Institute of Information Technology, Hyderabad. Oracle supports its employees becoming members of professional bodies, and higher studies are supported by management, I think it is tremendously helpful in the professional and technical growth of the employees. Last three months, I have been working on great and useful enhancements to our product. Ah beautiful! All these years, there have been other moments and events of fun that are too worth mentioning. Clubs and groups at Oracle such as Employee Club, Oracle Volunteers, Football Club, etc. have always kept on organizing numerous events and competitions, full of fun and entertainment. I really enjoyed participating, even if it was small, in the intra-Oracle football tourney, Oracle Volunteer Days, OraFora, OraOvations, and a few more. Those ‘Seasons of Sharing’, those ‘Blood Donation camps’, those ‘Diwali and Christmas gifts and events’, those ‘fun events at the annual function called OraOvations’, those ‘books and cycle stalls’, and those so many other things… It only fills my mind with pleasure. The last three years have been very eventful:they have been full of learning and growth, and under the very able and encouraging guidance of my manager. I have got the opportunity to know about and/or interact with many wonderful personalities, and learn from them, here at Oracle. The environment, the people, and the fellow developers have been so friendly, and always ever ready to help, when we were in doubt.. I really love the big office space, and the flexible timings, and the caring people around. I look forward to a beautiful, learning and motivating journey with Oracle.

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  • Preview and Purchase Ebooks with Kindle for PC

    - by Matthew Guay
    Want to look over a new book, or buy it immediately in ebook format?  Here’s how you can preview and purchase most new books from your PC the easy way. Most new books, including almost all New York Times Bestsellers, are available in ebook format from Amazon’s Kindle store.  The Kindle store also includes numerous free ebooks, including out-of-print classics and a surprising amount of recent books.  With the free Kindle for PC reader, you can read any of these ebooks without having to purchase a Kindle device. Preview Ebooks Before you Purchase Sometimes, it can be hard to know if you want to purchase a new book without reading some of it first.  With Kindle for PC, however, you can download a sample of any ebook available for free.  The sample usually includes the table of contents, forward or introduction, and often part or all of the first chapter. To get an ebook sample, find the book you want in the Kindle store (link below). Now, under the Try it free box, select the correct computer or device to send the sample to, and click Send Sample now. Amazon will thank you for your order, even though this is only a free preview.  Click the Go to Kindle for PC button to open Kindle and read your ebook preview.   Or, if Kindle is already running, press the Refresh button in the top right corner to check for new ebooks and previews. Kindle will synchronize and download the previews you selected. The most recently downloaded items show up on the top left.  All sample books have a red “Sample” bar on the bottom of their cover, and they also include links to Buy or view more info about it on it’s cover.  Double-click your sample to start reading it. Your ebook sample will usually open at the introduction or beginning of the first chapter, but you can also view the index, cover, and more. When you reach the end of the sample book, you can click a link to buy the book or view more details about it.  Strangely, both of these links currently take you to the ebook’s page on Amazon.com, but perhaps in the future the Buy link will directly let you purchase the book. Or, you can also click Buy Now on a sample book directly from your Kindle library. If you clicked one of these links, you will be returned to the ebook’s page on Amazon.  Choose the PC or Kindle you want the book delivered to, and this time, select Buy Now with 1-Click. Add your payment info if you’re not already setup for 1-Click Shopping, and then you’ll be shown the same Thank you page as before.  Refresh Kindle for PC, and your new ebook will automatically download.  Strangely, the sample ebook is not automatically removed, so you can right-click on the sample and select Delete this Book.  Additionally, your last-read page in the sample is not synced to the purchased book, so you may have to find your place again. Now, enjoy your full ebook! Download Free Books for Kindle The Kindle Store has an amazing amount of free ebooks.  Some free books may only be free for a limited time as a promotion, while others, such as old classics, may always be free.  Either which way, once you download it, you can keep it forever. When you find a free ebook you want, select the Kindle or PC you want to download it to and click “Buy now with 1-Click”.  Notice that this book shows it’s price is $0.00, but the button still says Buy now.  Rest assured, if the book’s price show up as $0.00, you will not be charged anything for downloading it. Your ebook will download as usual after your next refresh.  Note that you can still download the sample first if you want, but since the book is free, just download the whole thing and delete it if you don’t want it. Redownload your Purchased or Free Books If you install Kindle on a new PC or delete a book from your library, you can always re-download it from your Amazon account.  Browse to the Manage your Kindle page on Amazon (link below) sign in with your Amazon account, and scroll down to the list of your purchased content. Select the book you wish to download, then choose the Kindle or PC you want to download it to and press Go. Note: There is a “Delete this title” button right below this.  If you press the Delete button, you will not ever be able to re-download it. Or, you can download the book directly from the Archived Items tab in Kindle on your other PC. And, if you have your Kindle content on multiple computers, your reading will be synced via Whispersync.  You can start reading on your desktop, and then resume where you left off from your laptop. Conclusion With these tips and tricks, it is much easier to preview and purchase new books, find and download free ebooks, and re-download any you’ve deleted from your PC.  Have fun filling up your digital library! Links Manage your Kindle account Similar Articles Productive Geek Tips Read Mobi eBooks on Kindle for PCRead Kindle Books On Your Computer with Kindle for PCHow to See Where a TinyUrl Is Really Linking ToEdit Microsoft Word 2007 Documents in Print PreviewWhy Can’t I Turn the Details/Preview Panes On or Off in Windows Vista Explorer? TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Whoa ! Use Printflush to Solve Printing Problems Icelandic Volcano Webcams Open Multiple Links At One Go NachoFoto Searches Images in Real-time Office 2010 Product Guides

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  • Benefits of PerformancePoint Services Using SharePoint Server 2010

    - by Wayne
    What is PerformancePoint Services? Most of the time it happens that the metrics that make up your key performance indicators are not simple values from a data source. In SharePoint Server 2007 PerformancePoint Services, you could create two kinds of KPI metrics: Simple single value metrics from any supported data source or Complex multiple value metrics from a single Analysis Services data source using MDX. Now things are even easier with Performance Point Services in SharePoint 2010. Let us check what is it? PerformancePoint Services in SharePoint Server 2010 is a performance management service that you can use to monitor and analyze your business. By providing flexible, easy-to-use tools for building dashboards, scorecards, reports, and key performance indicators (KPIs), PerformancePoint Services can help everyone across an organization make informed business decisions that align with companywide objectives and strategy. Scorecards, dashboards, and KPIs help drive accountability. Integrated analytics help employees move quickly from monitoring information to analyzing it and, when appropriate, sharing it throughout the organization. Prior to the addition of PerformancePoint Services to SharePoint Server, Microsoft Office PerformancePoint Server 2007 functioned as a standalone server. Now PerformancePoint functionality is available as an integrated part of the SharePoint Server Enterprise license, as is the case with Excel Services in Microsoft SharePoint Server 2010. The popular features of earlier versions of PerformancePoint Services are preserved along with numerous enhancements and additional functionality. New PerformancePoint Services features PerformancePoint Services now can utilize SharePoint Server scalability, collaboration, backup and recovery, and disaster recovery capabilities. Dashboards and dashboard items are stored and secured within SharePoint lists and libraries, providing you with a single security and repository framework. New features and enhancements of SharePoint 2010 PerformancePoint Services • With PerformancePoint Services, functioning as a service in SharePoint Server, dashboards and dashboard items are stored and secured within SharePoint lists and libraries, providing you with a single security and repository framework. The new architecture also takes advantage of SharePoint Server scalability, collaboration, backup and recovery, and disaster recovery capabilities. You also can include and link PerformancePoint Services Web Parts with other SharePoint Server Web Parts on the same page. The new architecture also streamlines security models that simplify access to report data. • The Decomposition Tree is a new visualization report type available in PerformancePoint Services. You can use it to quickly and visually break down higher-level data values from a multi-dimensional data set to understand the driving forces behind those values. The Decomposition Tree is available in scorecards and analytic reports and ultimately in dashboards. • You can access more detailed business information with improved scorecards. Scorecards have been enhanced to make it easy for you to drill down and quickly access more detailed information. PerformancePoint scorecards also offer more flexible layout options, dynamic hierarchies, and calculated KPI features. Using this enhanced functionality, you can now create custom metrics that use multiple data sources. You can also sort, filter, and view variances between actual and target values to help you identify concerns or risks. • Better Time Intelligence filtering capabilities that you can use to create and use dynamic time filters that are always up to date. Other improved filters improve the ability for dashboard users to quickly focus in on information that is most relevant. • Ability to include and link PerformancePoint Services Web Parts together with other PerformancePoint Services Web parts on the same page. • Easier to author and publish dashboard items by using Dashboard Designer. • SQL Server Analysis Services 2008 support. • Increased support for accessibility compliance in individual reports and scorecards. • The KPI Details report is a new report type that displays contextually relevant information about KPIs, metrics, rows, columns, and cells within a scorecard. The KPI Details report works as a Web part that links to a scorecard or individual KPI to show relevant metadata to the end user in SharePoint Server. This Web part can be added to PerformancePoint dashboards or any SharePoint Server page. • Create analytics reports to better understand underlying business forces behind the results. Analytic reports have been enhanced to support value filtering, new chart types, and server-based conditional formatting. To conclude, PerformancePoint Services, by becoming tightly integrated with SharePoint Server 2010, takes advantage of many enterprise-level SharePoint Server 2010 features. Unfortunately, SharePoint Foundation 2010 doesn’t include this feature. There are still many choices in SharePoint family of products that include SharePoint Server 2010, SharePoint Foundation, SharePoint Server 2007 and associated free SharePoint web parts and templates.

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  • JavaOne Afterglow by Simon Ritter

    - by JuergenKress
    Last week was the eighteenth JavaOne conference and I thought it would be a good idea to write up my thoughts about how things went. Firstly thanks to Yoshio Terada for the photos, I didn't bother bringing a camera with me so it's good to have some pictures to add to the words. Things kicked off full-throttle on Sunday.  We had the Java Champions and JUG leaders breakfast, which was a great way to meet up with a lot of familiar faces and start talking all things Java.  At midday the show really started with the Strategy and Technical Keynotes.  This was always going to be tougher job than some years because there was no big shiny ball to reveal to the audience.  With the Java EE 7 spec being finalised a few months ago and Java SE 8, Java ME 8 and JDK8 not due until the start of next year there was not going to be any big announcement.  I thought both keynotes worked really well each focusing on the things most important to Java developers: Strategy One of the things that is becoming more and more prominent in many companies marketing is the Internet of Things (IoT).  We've moved from the conventional desktop/laptop environment to much more mobile connected computing with smart phones and tablets.  The next wave of the internet is not just billions of people connected, but 10s or 100s of billions of devices connected to the network, all generating data and providing much more precise control of almost any process you can imagine.  This ties into the ideas of Big Data and Cloud Computing, but implementation is certainly not without its challenges.  As Peter Utzschneider explained it's about three Vs: Volume, Velocity and Value.  All these devices will create huge volumes of data at very high speed; to avoid being overloaded these devices will need some sort of processing capabilities that can filter the useful data from the redundant.  The raw data then needs to be turned into useful information that has value.  To make this happen will require applications on devices, at gateways and on the back-end servers, all very tightly integrated.  This is where Java plays a pivotal role, write once, run everywhere becomes essential, having nine million developers fluent in the language makes it the defacto lingua franca of IoT.  There will be lots more information on how this will become a reality, so watch this space. Technical How do we make the IoT a reality, technically?  Using the game of chess Mark Reinhold, with the help of people like John Ceccarelli, Jasper Potts and Richard Bair, showed what you could do.  Using Java EE on the back end, Java SE and JavaFX on the desktop and Java ME Embedded and JavaFX on devices they showed a complete end-to-end demo. This was really impressive, using 3D features from JavaFX 8 (that's included with JDK8) to make a 3D animated Duke chess board.  Jasper also unveiled the "DukePad" a home made tablet using a Raspberry Pi, touch screen and accelerometer. Although the Raspberry Pi doesn't have earth shattering CPU performance (about the same level as a mid 1990s Pentium), it does have really quite good GPU performance so the GUI works really well.  The plans are all open sourced and available here.  One small, but very significant announcement was that Java SE will now be included with the NOOB and Raspbian Linux distros provided by the Raspberry Pi foundation (these can be found here).  No more hassle having to download and install the JDK after you've flashed your SD card OS image.  The finale was the Raspberry Pi powered chess playing robot.  Really very, very cool.  I talked to Jasper about this and he told me each of the chess pieces had been 3D printed and then he had to use acetone to give them a glossy finish (not sure what his wife thought of him spending hours in the kitchen in a gas mask!)  The way the robot arm worked was very impressive as it did not have any positioning data (like a potentiometer connected to each motor), but relied purely on carefully calibrated timings to get the arm to the right place.  Having done things like this myself in the past I know how easy it is to find a small error gets magnified into very big mistakes. Here's some pictures from the keynote: The "Dukepad" architecture Nice clear perspex case so you can see the innards. The very nice 3D chess set.  Maya's obviously a great tool. Read the full article here. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Simon Ritter,Java One,OOW,Oracle OpenWorld,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • How big can my SharePoint 2010 installation be?

    - by Sahil Malik
    Ad:: SharePoint 2007 Training in .NET 3.5 technologies (more information). 3 years ago, I had published “How big can my SharePoint 2007 installation be?” Well, SharePoint 2010 has significant under the covers improvements. So, how big can your SharePoint 2010 installation be? There are three kinds of limits you should know about Hard limits that cannot be exceeded by design. Configurable that are, well configurable – but the default values are set for a pretty good reason, so if you need to tweak, plan and understand before you tweak. Soft limits, you can exceed them, but it is not recommended that you do. Before you read any of the limits, read these two important disclaimers - 1. The limit depends on what you’re doing. So, don’t take the below as gospel, the reality depends on your situation. 2. There are many additional considerations in planning your SharePoint solution scalability and performance, besides just the below. So with those in mind, here goes.   Hard Limits - Zones per web app 5 RBS NAS performance Time to first byte of any response from NAS must be less than 20 milliseconds List row size 8000 bytes driven by how SP stores list items internally Max file size 2GB (default is 50MB, configurable). RBS does not increase this limit. Search metadata properties 10,000 per item crawled (pretty damn high, you’ll never need to worry about it). Max # of concurrent in-memory enterprise content types 5000 per web server, per tenant Max # of external system connections 500 per web server PerformancePoint services using Excel services as a datasource No single query can fetch more than 1 million excel cells Office Web Apps Renders One doc per second, per CPU core, per Application server, limited to a maximum of 8 cores.   Configurable Limits - Row Size Limit 6, configurable via SPWebApplication.MaxListItemRowStorage property List view lookup 8 join operations per query Max number of list items that a single operation can process at one time in normal hours 5000 Configurable via SPWebApplication.MaxItemsPerThrottledOperation   Also you get a warning at 3000, which is configurable via SPWebApplication.MaxItemsPerThrottledOperationWarningLevel   In addition, throttle overrides can be requested, throttle overrides can be disabled, and time windows can be set when throttle is disabled. Max number of list items for administrators that a single operation can process at one time in normal hours 20000 Configurable via SPWebApplication.MaxItemsPerThrottledOperationOverride Enumerating subsites 2000 Word and Powerpoint co-authoring simultaneous editors 10 (Hard limit is 99). # of webparts on a page 25 Search Crawl DBs per search service app 10 Items per crawl db 25 million Search Keywords 200 per site collection. There is a max limit of 5000, which can then be modified by editing the web.config/client.config. Concurrent # of workflows on a content db 15. Workflows running in the timer service are not counted in this limit. Further workflows are queued. Can be configured via the Set-SPFarmConfig powershell commandlet. Number of events picked by the workflow timer job and delivered to workflows 100. You can increase this limit by running additional instances of the workflow timer service. Visio services file size 50MB Visio web drawing recalculation timeout 120 seconds Configurable via – Powershell commandlet Set-SPVisioPerformance Visio services minimum and maximum cache age for data connected diagrams 0 to 24 hours. Default is 60 minutes. Configurable via – Powershell commandlet Set-SPVisioPerformance   Soft Limits - Content Databases 300 per web app Application Pools 10 per web server Managed Paths 20 per web app Content Database Size 200GB per Content DB Size of 1 site collection 100GB # of sites in a site collection 250,000 Documents in a library 30 Million, with nesting. Depends heavily on type and usage and size of documents. Items 30 million. Depends heavily on usage of items. SPGroups one SPUser can be in 5000 Users in a site collection 2 million, depends on UI, nesting, containers and underlying user store AD Principals in a SPGroup 5000 SPGroups in a site collection 10000 Search Service Instances 20 Indexed Items in Search 100 million Crawl Log entries 100 million Search Alerts 1 million per search application Search Crawled Properties 1/2 million URL removals in search 100 removals per operation User Profiles 2 million per service application Social Tags 500 million per social database Comment on the article ....

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  • Lync Server 2010

    - by ManojDhobale
    Microsoft Lync Server 2010 communications software and its client software, such as Microsoft Lync 2010, enable your users to connect in new ways and to stay connected, regardless of their physical location. Lync 2010 and Lync Server 2010 bring together the different ways that people communicate in a single client interface, are deployed as a unified platform, and are administered through a single management infrastructure. Workload Description IM and presence Instant messaging (IM) and presence help your users find and communicate with one another efficiently and effectively. IM provides an instant messaging platform with conversation history, and supports public IM connectivity with users of public IM networks such as MSN/Windows Live, Yahoo!, and AOL. Presence establishes and displays a user’s personal availability and willingness to communicate through the use of common states such as Available or Busy. This rich presence information enables other users to immediately make effective communication choices. Conferencing Lync Server includes support for IM conferencing, audio conferencing, web conferencing, video conferencing, and application sharing, for both scheduled and impromptu meetings. All these meeting types are supported with a single client. Lync Server also supports dial-in conferencing so that users of public switched telephone network (PSTN) phones can participate in the audio portion of conferences. Conferences can seamlessly change and grow in real time. For example, a single conference can start as just instant messages between a few users, and escalate to an audio conference with desktop sharing and a larger audience instantly, easily, and without interrupting the conversation flow. Enterprise Voice Enterprise Voice is the Voice over Internet Protocol (VoIP) offering in Lync Server 2010. It delivers a voice option to enhance or replace traditional private branch exchange (PBX) systems. In addition to the complete telephony capabilities of an IP PBX, Enterprise Voice is integrated with rich presence, IM, collaboration, and meetings. Features such as call answer, hold, resume, transfer, forward and divert are supported directly, while personalized speed dialing keys are replaced by Contacts lists, and automatic intercom is replaced with IM. Enterprise Voice supports high availability through call admission control (CAC), branch office survivability, and extended options for data resiliency. Support for remote users You can provide full Lync Server functionality for users who are currently outside your organization’s firewalls by deploying servers called Edge Servers to provide a connection for these remote users. These remote users can connect to conferences by using a personal computer with Lync 2010 installed, the phone, or a web interface. Deploying Edge Servers also enables you to federate with partner or vendor organizations. A federated relationship enables your users to put federated users on their Contacts lists, exchange presence information and instant messages with these users, and invite them to audio calls, video calls, and conferences. Integration with other products Lync Server integrates with several other products to provide additional benefits to your users and administrators. Meeting tools are integrated into Outlook 2010 to enable organizers to schedule a meeting or start an impromptu conference with a single click and make it just as easy for attendees to join. Presence information is integrated into Outlook 2010 and SharePoint 2010. Exchange Unified Messaging (UM) provides several integration features. Users can see if they have new voice mail within Lync 2010. They can click a play button in the Outlook message to hear the audio voice mail, or view a transcription of the voice mail in the notification message. Simple deployment To help you plan and deploy your servers and clients, Lync Server provides the Microsoft Lync Server 2010, Planning Tool and the Topology Builder. Lync Server 2010, Planning Tool is a wizard that interactively asks you a series of questions about your organization, the Lync Server features you want to enable, and your capacity planning needs. Then, it creates a recommended deployment topology based on your answers, and produces several forms of output to aid your planning and installation. Topology Builder is an installation component of Lync Server 2010. You use Topology Builder to create, adjust and publish your planned topology. It also validates your topology before you begin server installations. When you install Lync Server on individual servers, the installation program deploys the server as directed in the topology. Simple management After you deploy Lync Server, it offers the following powerful and streamlined management tools: Active Directory for its user information, which eliminates the need for separate user and policy databases. Microsoft Lync Server 2010 Control Panel, a new web-based graphical user interface for administrators. With this web-based UI, Lync Server administrators can manage their systems from anywhere on the corporate network, without needing specialized management software installed on their computers. Lync Server Management Shell command-line management tool, which is based on the Windows PowerShell command-line interface. It provides a rich command set for administration of all aspects of the product, and enables Lync Server administrators to automate repetitive tasks using a familiar tool. While the IM and presence features are automatically installed in every Lync Server deployment, you can choose whether to deploy conferencing, Enterprise Voice, and remote user access, to tailor your deployment to your organization’s needs.

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  • Integrating Code Metrics in TFS 2010 Build

    - by Jakob Ehn
    The build process template and custom activity described in this post is available here: http://cid-ee034c9f620cd58d.office.live.com/self.aspx/BlogSamples/CodeMetricsSample.zip Running code metrics has been available since VS 2008, but only from inside the IDE. Yesterday Microsoft finally releases a Visual Studio Code Metrics Power Tool 10.0, a command line tool that lets you run code metrics on your applications.  This means that it is now possible to perform code metrics analysis on the build server as part of your nightly/QA builds (for example). In this post I will show how you can run the metrics command line tool, and also a custom activity that reads the output and appends the results to the build log, and also fails he build if the metric values exceeds certain (configurable) treshold values. The code metrics tool analyzes all the methods in the assemblies, measuring cyclomatic complexity, class coupling, depth of inheritance and lines of code. Then it calculates a Maintainability Index from these values that is a measure f how maintanable this method is, between 0 (worst) and 100 (best). For information on hwo this value is calculated, see http://blogs.msdn.com/b/codeanalysis/archive/2007/11/20/maintainability-index-range-and-meaning.aspx. After this it aggregates the information and present it at the class, namespace and module level as well. Running Metrics.exe in a build definition Running the actual tool is easy, just use a InvokeProcess activity last in the Compile the Project sequence, reference the metrics.exe file and pass the correct arguments and you will end up with a result XML file in the drop directory. Here is how it is done in the attached build process template: In the above sequence I first assign the path to the code metrics result file ([BinariesDirectory]\result.xml) to a variable called MetricsResultFile, which is then sent to the InvokeProcess activity in the Arguments property. Here are the arguments for the InvokeProcess activity: Note that we tell metrics.exe to analyze all assemblies located in the Binaries folder. You might want to do some more intelligent filtering here, you probably don’t want to analyze all 3rd party assemblies for example. Note also the path to the metrics.exe, this is the default location when you install the Code Metrics power tool. You must of course install the power tool on all build servers. Using the standard output logging (in the Handle Standard Output/Handle Error Output sections), we get the following output when running the build: Integrating Code Metrics into the build Having the results available next to the build result is nice, but we want to have results integrated in the build result itself, and also to affect the outcome of the build. The point of having QA builds that measure, for example, code metrics is to make it very clear how the code being built measures up to the standards of the project/company. Just having a XML file available in the drop location will not cause the developers to improve their code, but a (partially) failing build will! To do this, we need to write a custom activity that parses the metrics result file, logs it to the build log and fails the build if the values frfom the metrics is below/above some predefined treshold values. The custom activity performs the following steps Parses the XML. I’m using Linq 2 XSD for this, since the XML schema for the result file is available, it is vey easy to generate code that lets you query the structure using standard Linq operators. Runs through the metric result hierarchy and logs the metrics for each level and also verifies maintainability index and the cyclomatic complexity with the treshold values. The treshold values are defined in the build process template are are sent in as arguments to the custom activity If the treshold values are exceeded, the activity either fails or partially fails the current build. For more information about the structure of the code metrics result file, read Cameron Skinner's post about it. It is very simpe and easy to understand. I won’t go through the code of the custom activity here, since there is nothing special about it and it is available for download so you can look at it and play with it yourself. The treshold values for Maintainability Index and Cyclomatic Complexity is defined in the build process template, and can be modified per build definition: I have taken the default value for these settings from my colleague Terje Sandström post on Code Metrics - suggestions for approriate limits. You’ll notice that this is quite an improvement compared to using code metrics inside the IDE, where Red/Yellow/Green limits are fixed (and the default values are somewaht strange, see Terjes post for a discussion on this) This is the first version of the code metrics integration with TFS 2010 Build, I will proabably enhance the functionality and the logging (the “tree view” structure in the log becomes quite hard to read) soon. I will also consider adding it to the Community TFS Build Extensions site when it becomes a bit more mature. Another obvious improvement is to extend the data warehouse of TFS and push the metric results back to the warehouse and make it visible in the reports.

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  • top tweets WebLogic Partner Community – March 2012

    - by JuergenKress
    Send us your tweets @wlscommunity #WebLogicCommunity and follow us on twitter http://twitter.com/wlscommunity PeterPaul ? RT @JDeveloper: EJB 3 Deployment guide for WebLogic Server Version: 10.3.4.0 dlvr.it/1J5VcV Andrejus Baranovskis ?Open ADF PopUp on Page Load fb.me/1Rx9LP3oW Sten Vesterli ? RT @OracleBlogs: Using the Oracle E-Business Suite SDK for Java on ADF Applications ow.ly/1hVKbB <- Neat! No more WS calls Java Buddy ?JavaFX 2.0: Example of MediaPlay java-buddy.blogspot.com/2012/03/javafx… Georges Saab Build improvements coming to #openJDK for #jdk8 mail.openjdk.java.net/pipermail/buil… NetBeans Team Share your #Java experience! JavaOne 2012 India call for papers: ow.ly/9xYg0 GlassFish ? GlassFish 3.1.2 Screencasts & Videos – bit.ly/zmQjn2 chriscmuir ?G+: New blog post: ADF Runtimes vs WLS versions as of JDeveloper 11.1.1.6.0 – bit.ly/y8tkgJ Michael Heinrichs New article: Creating a Sprite Animation with JavaFX blog.netopyr.com/2012/03/09/cre… Oracle WebLogic ? #WebLogic Devcast Webinar Series for March: Enterprise Java Scale Out, JPA, Distributed Grid Data Cache bit.ly/zeUXEV #Coherence Andrejus Baranovskis ?Extending Application Module for ADF BC Proxy User DB Connection fb.me/Bj1hLUqm OTNArchBeat ? Oracle Fusion Middleware on JDK 7 | Mark Nelson bit.ly/w7IroZ OTNArchBeat ? Java Champion Jonas Bonér Explains the Akka Platform bit.ly/x2GbXm Adam Bien ? (Java) FX Experience Tools–Feels Like Native Mac App: FX Experience Tools application comes with a native Mac O… bit.ly/waHF3H GlassFish ? GlassFish new recruit and Eclipse integration progress – bit.ly/y5eEkk JDeveloper & ADF Prototyping ADF Libraries dlvr.it/1Hhnw0 Eric Elzinga ?Oracle Fusion Middleware on JDK 7, bit.ly/xkphFQ ADF EMG ? Working with ADF in Arabic, Hebrew or other right-to-left-written language? Oracle UX asks for your help. groups.google.com/forum/?fromgro… Java ? A simple #JavaFX Login Form with a TRON like effect ow.ly/9n9AG JDeveloper & ADF ? Logging in Oracle ADF Applications dlvr.it/1HZhcX OTNArchBeat ? Oracle Cloud Conference: dates and locations worldwide bit.ly/ywXydR UK Oracle User Group ? Simon Haslam, ACE Director present on #WebLogic for DBAs at #oug_ire2012 j.mp/zG6vz3 @oraclewebcenter @oracleace #dublin Steven Davelaar ? Working with ADF and not a member of ADF EMG? You miss lots of valuable info, join now! sites.google.com/site/oracleemg… Simon Haslam @MaciejGruszka: Oracle plans to provide Forms & Reports plug-in for OVAB next year to help deployment. #ukoug MW SIG GlassFish ? Introducing JSR 357: Social Media API – bit.ly/yC8vez JAX London ? Are you coming to Java EE workshops by @AdamBien at JAX Days? Save £100 by registering today. #jaxdays #javaee jaxdays.com WebLogic Community ?Welcome to our Munich WebLogic 12c Bootcamp in Munich! If you also want to attend a training register for the Community oracle.com/partners/goto/… chriscmuir ? My first webcast for Oracle! (be kind) Basing ADF Business Component View Objects on More that one Entity Object bit.ly/ArKija OTNArchBeat ? Oracle Weblogic Server 12c is available on Oracle Solaris 11 (SPARC and x86) bit.ly/xE3TLg JDeveloper & ADF ? Basing ADF Business Component View Objects on More that one Entity Object – YouTube dlvr.it/1H93Qr OTNArchBeat ? Application-Driven Virtualization with Oracle Virtual Assembly Builder | Ronen Kofman bit.ly/wF1C1N Oracle WebLogic ? Steve Button’s blog: WebLogic Server Singleton Services ow.ly/1hOu4U Barbara Ann May ?@oracledevtools: New update: #NetBeans IDE 7.1.1, with support for #GlassFish 3.1.2 bit.ly/mOLcQd #java #developer OTNArchBeat ? Using Coherence with JDeveloper: bit.ly/AkoEQb WebLogic Community ? WebLogic Partner Community Newsletter February 2012 wp.me/p1LMIb-f3 GlassFish ? GlassFish 3.1.2 – new Podcast episode : bit.ly/wc6oBE Frank Nimphius ?Cool! Open JDeveloper 11.1.1.5, go help–>check for updates. First thing shown is that 11.1.1.6 is available. Never miss a new release Adam Bien ?5 Minutes (Video) With Java EE …Or With NetBeans + GlassFish: This screencast covers a 5-minute development of a… bit.ly/xkOJMf WebLogic Community ? Free Oracle WebLogic Certification Application Grid Implementation Specialist wp.me/p1LMIb-eT OTNArchBeat ?Oracle Coherence: First Steps Using Clusters and Basic API Usage | Ricardo Ferreira bit.ly/yYQ3Wz GlassFish ? JMS 2.0 Early Draft is here – bit.ly/ygT1VN OTNArchBeat ? Exalogic Networking Part 2 | The Old Toxophilist bit.ly/xuYMIi OTNArchBeat ?New Release: GlassFish Server 3.1.2. Read All About It! | Paul Davies bit.ly/AtlGxo Oracle WebLogic ?OTN Virtual Developer Day: #WebLogic 12c & #Coherence ost-conference on-demand page live with bonus #Virtualbox lab – bit.ly/xUy6BJ Oracle WebLogic ? Steve Button’s blog: WebLogic Server 11g (10.3.6) Documentation ow.ly/1hJgUB Lucas Jellema ? Just published an article on the AMIS blog: technology.amis.nl/2012/03/adf-11… ADF 11g – programmatically sorting rich table columns. Java Certification ? New Course! Learn how to create mobile applications using Java ME: bit.ly/xZj1Jh Simon Haslam ? @MaciejGruszka WebLogic 12c can run against 11g domain config without changes …and can rollback to 11. #ukoug MW SIG Justin Kestelyn ? Learn Advanced ADF, free and online bit.ly/wEKSRc WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: twitter,WebLogic,WebLogic Community,OPN,Oracle,Jürgen Kress,WebLogic 12c

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  • Recover that Photo, Picture or File You Deleted Accidentally

    - by The Geek
    Have you ever accidentally deleted a photo on your camera, computer, USB drive, or anywhere else? What you might not know is that you can usually restore those pictures—even from your camera’s memory stick. Windows tries to prevent you from making a big mistake by providing the Recycle Bin, where deleted files hang around for a while—but unfortunately it doesn’t work for external USB drives, USB flash drives, memory sticks, or mapped drives. The great news is that this technique also works if you accidentally deleted the photo… from the camera itself. That’s what happened to me, and prompted writing this article. Restore that File or Photo using Recuva The first piece of software that you’ll want to try is called Recuva, and it’s extremely easy to use—just make sure when you are installing it, that you don’t accidentally install that stupid Yahoo! toolbar that nobody wants. Now that you’ve installed the software, and avoided an awful toolbar installation, launch the Recuva wizard and let’s start through the process of recovering those pictures you shouldn’t have deleted. The first step on the wizard page will let you tell Recuva to only search for a specific type of file, which can save a lot of time while searching, and make it easier to find what you are looking for. Next you’ll need to specify where the file was, which will obviously be up to wherever you deleted it from. Since I deleted mine from my camera’s SD card, that’s where I’m looking for it. The next page will ask you whether you want to do a Deep Scan. My recommendation is to not select this for the first scan, because usually the quick scan can find it. You can always go back and run a deep scan a second time. And now, you’ll see all of the pictures deleted from your drive, memory stick, SD card, or wherever you searched. Looks like what happened in Vegas didn’t stay in Vegas after all… If there are a really large number of results, and you know exactly when the file was created or modified, you can switch to the advanced view, where you can sort by the last modified time. This can help speed up the process quite a bit, so you don’t have to look through quite as many files. At this point, you can right-click on any filename, and choose to Recover it, and then save the files elsewhere on your drive. Awesome! Restore that File or Photo using DiskDigger If you don’t have any luck with Recuva, you can always try out DiskDigger, another excellent piece of software. I’ve tested both of these applications very thoroughly, and found that neither of them will always find the same files, so it’s best to have both of them in your toolkit. Note that DiskDigger doesn’t require installation, making it a really great tool to throw on your PC repair Flash drive. Start off by choosing the drive you want to recover from…   Now you can choose whether to do a deep scan, or a really deep scan. Just like with Recuva, you’ll probably want to select the first one first. I’ve also had much better luck with the regular scan, rather than the “dig deeper” one. If you do choose the “dig deeper” one, you’ll be able to select exactly which types of files you are looking for, though again, you should use the regular scan first. Once you’ve come up with the results, you can click on the items on the left-hand side, and see a preview on the right.  You can select one or more files, and choose to restore them. It’s pretty simple! Download DiskDigger from dmitrybrant.com Download Recuva from piriform.com Good luck recovering your deleted files! And keep in mind, DiskDigger is a totally free donationware software from a single, helpful guy… so if his software helps you recover a photo you never thought you’d see again, you might want to think about throwing him a dollar or two. Similar Articles Productive Geek Tips Stupid Geek Tricks: Undo an Accidental Move or Delete With a Keyboard ShortcutRestore Accidentally Deleted Files with RecuvaCustomize Your Welcome Picture Choices in Windows VistaAutomatically Resize Picture Attachments in Outlook 2007Resize Your Photos with Easy Thumbnails TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Icelandic Volcano Webcams Open Multiple Links At One Go NachoFoto Searches Images in Real-time Office 2010 Product Guides Google Maps Place marks – Pizza, Guns or Strip Clubs Monitor Applications With Kiwi

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  • International Radio Operators Alphabet in F# &amp; Silverlight &ndash; Part 1

    - by MarkPearl
    So I have been delving into F# more and more and thought the best way to learn the language is to write something useful. I have been meaning to get some more Silverlight knowledge (up to now I have mainly been doing WPF) so I came up with a really simple project that I can actually use at work. Simply put – I often get support calls from clients wanting new activation codes. One of our main app’s was written in VB6 and had its own “security” where it would require about a 45 character sequence for it to be activated. The catch being that each time you reopen the program it would require a different character sequence, which meant that when we activate clients systems we have to do it live! This involves us either referring them to a website, or reading the characters to them over the phone and since nobody in the office knows the IROA off by heart we would come up with some interesting words to represent characters… 9 times out of 10 the client would type in the wrong character and we would have to start all over again… with this app I am hoping to reduce the errors of reading characters over the phone by treating it like a ham radio. My “Silverlight” application will allow for the user to input a series of characters and the system will then generate the equivalent IROA words… very basic stuff e.g. Character Input – abc Words Generated – Alpha Bravo Charlie After listening to Anders Hejlsberg on Dot Net Rocks Show 541 he mentioned that he felt many applications could make use of F# but in an almost silo basis – meaning that you would write modules that leant themselves to Functional Programming in F# and then incorporate it into a solution where the front end may be in C# or where you would have some other sort of glue. I buy into this kind of approach, so in this project I will use F# to do my very intensive “Business Logic” and will use Silverlight/C# to do the front end. F# Business Layer I am no expert at this, so I am sure to get some feedback on way I could improve my algorithm. My approach was really simple. I would need a function that would convert a single character to a string – i.e. ‘A’ –> “Alpha” and then I would need a function that would take a string of characters, convert them into a sequence of characters, and then apply my converter to return a sequence of words… make sense? Lets start with the CharToString function let CharToString (element:char) = match element.ToString().ToLower() with | "1" -> "1" | "5" -> "5" | "9" -> "9" | "2" -> "2" | "6" -> "6" | "0" -> "0" | "3" -> "3" | "7" -> "7" | "4" -> "4" | "8" -> "8" | "a" -> "Alpha" | "b" -> "Bravo" | "c" -> "Charlie" | "d" -> "Delta" | "e" -> "Echo" | "f" -> "Foxtrot" | "g" -> "Golf" | "h" -> "Hotel" | "i" -> "India" | "j" -> "Juliet" | "k" -> "Kilo" | "l" -> "Lima" | "m" -> "Mike" | "n" -> "November" | "o" -> "Oscar" | "p" -> "Papa" | "q" -> "Quebec" | "r" -> "Romeo" | "s" -> "Sierra" | "t" -> "Tango" | "u" -> "Uniform" | "v" -> "Victor" | "w" -> "Whiskey" | "x" -> "XRay" | "y" -> "Yankee" | "z" -> "Zulu" | element -> "Unknown" Quite simple, an element is passed in, this element is them converted to a lowercase single character string and then matched up with the equivalent word. If by some chance a character is not recognized, “Unknown” will be returned… I know need a function that can take a string and can parse each character of the string and generate a new sequence with the converted words… let ConvertCharsToStrings (s:string) = s |> Seq.toArray |> Seq.map(fun elem -> CharToString(elem)) Here… the Seq.toArray converts the string to a sequence of characters. I then searched for some way to parse through every element in the sequence. Originally I tried Seq.iter, but I think my understanding of what iter does was incorrect. Eventually I found Seq.map, which applies a function to every element in a sequence and then creates a new collection with the adjusted processed element. It turned out to be exactly what I needed… To test that everything worked I created one more function that parsed through every element in a sequence and printed it. AT this point I realized the the Seq.iter would be ideal for this… So my testing code is below… let PrintStrings items = items |> Seq.iter(fun x -> Console.Write(x.ToString() + " ")) let newSeq = ConvertCharsToStrings("acdefg123") PrintStrings newSeq Console.ReadLine()   Pretty basic stuff I guess… I hope my approach was right? In Part 2 I will look into doing a simple Silverlight Frontend, referencing the projects together and deploying….

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  • Auto DOP and Concurrency

    - by jean-pierre.dijcks
    After spending some time in the cloud, I figured it is time to come down to earth and start discussing some of the new Auto DOP features some more. As Database Machines (the v2 machine runs Oracle Database 11.2) are effectively selling like hotcakes, it makes some sense to talk about the new parallel features in more detail. For basic understanding make sure you have read the initial post. The focus there is on Auto DOP and queuing, which is to some extend the focus here. But now I want to discuss the concurrency a little and explain some of the relevant parameters and their impact, specifically in a situation with concurrency on the system. The goal of Auto DOP The idea behind calculating the Automatic Degree of Parallelism is to find the highest possible DOP (ideal DOP) that still scales. In other words, if we were to increase the DOP even more  above a certain DOP we would see a tailing off of the performance curve and the resource cost / performance would become less optimal. Therefore the ideal DOP is the best resource/performance point for that statement. The goal of Queuing On a normal production system we should see statements running concurrently. On a Database Machine we typically see high concurrency rates, so we need to find a way to deal with both high DOP’s and high concurrency. Queuing is intended to make sure we Don’t throttle down a DOP because other statements are running on the system Stay within the physical limits of a system’s processing power Instead of making statements go at a lower DOP we queue them to make sure they will get all the resources they want to run efficiently without trashing the system. The theory – and hopefully – practice is that by giving a statement the optimal DOP the sum of all statements runs faster with queuing than without queuing. Increasing the Number of Potential Parallel Statements To determine how many statements we will consider running in parallel a single parameter should be looked at. That parameter is called PARALLEL_MIN_TIME_THRESHOLD. The default value is set to 10 seconds. So far there is nothing new here…, but do realize that anything serial (e.g. that stays under the threshold) goes straight into processing as is not considered in the rest of this post. Now, if you have a system where you have two groups of queries, serial short running and potentially parallel long running ones, you may want to worry only about the long running ones with this parallel statement threshold. As an example, lets assume the short running stuff runs on average between 1 and 15 seconds in serial (and the business is quite happy with that). The long running stuff is in the realm of 1 – 5 minutes. It might be a good choice to set the threshold to somewhere north of 30 seconds. That way the short running queries all run serial as they do today (if it ain’t broken, don’t fix it) and allows the long running ones to be evaluated for (higher degrees of) parallelism. This makes sense because the longer running ones are (at least in theory) more interesting to unleash a parallel processing model on and the benefits of running these in parallel are much more significant (again, that is mostly the case). Setting a Maximum DOP for a Statement Now that you know how to control how many of your statements are considered to run in parallel, lets talk about the specific degree of any given statement that will be evaluated. As the initial post describes this is controlled by PARALLEL_DEGREE_LIMIT. This parameter controls the degree on the entire cluster and by default it is CPU (meaning it equals Default DOP). For the sake of an example, let’s say our Default DOP is 32. Looking at our 5 minute queries from the previous paragraph, the limit to 32 means that none of the statements that are evaluated for Auto DOP ever runs at more than DOP of 32. Concurrently Running a High DOP A basic assumption about running high DOP statements at high concurrency is that you at some point in time (and this is true on any parallel processing platform!) will run into a resource limitation. And yes, you can then buy more hardware (e.g. expand the Database Machine in Oracle’s case), but that is not the point of this post… The goal is to find a balance between the highest possible DOP for each statement and the number of statements running concurrently, but with an emphasis on running each statement at that highest efficiency DOP. The PARALLEL_SERVER_TARGET parameter is the all important concurrency slider here. Setting this parameter to a higher number means more statements get to run at their maximum parallel degree before queuing kicks in.  PARALLEL_SERVER_TARGET is set per instance (so needs to be set to the same value on all 8 nodes in a full rack Database Machine). Just as a side note, this parameter is set in processes, not in DOP, which equates to 4* Default DOP (2 processes for a DOP, default value is 2 * Default DOP, hence a default of 4 * Default DOP). Let’s say we have PARALLEL_SERVER_TARGET set to 128. With our limit set to 32 (the default) we are able to run 4 statements concurrently at the highest DOP possible on this system before we start queuing. If these 4 statements are running, any next statement will be queued. To run a system at high concurrency the PARALLEL_SERVER_TARGET should be raised from its default to be much closer (start with 60% or so) to PARALLEL_MAX_SERVERS. By using both PARALLEL_SERVER_TARGET and PARALLEL_DEGREE_LIMIT you can control easily how many statements run concurrently at good DOPs without excessive queuing. Because each workload is a little different, it makes sense to plan ahead and look at these parameters and set these based on your requirements.

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  • 2012 Oracle Fusion Innovation Awards - Part 2

    - by Michelle Kimihira
    Author: Moazzam Chaudry Continuing from Friday's blog on 2012 Oracle Fusion Innovation Awards, this blog (Part 2) will provide more details around the customers. It was a tremendous honor to be in single room of winners. We only wish we could have had more time to share stories from all the winners.  We received great insight from all the innovative solutions that our customers deploy and would like to share them broadly, so that others can benefit from best practices. There was a customer panel session joined by Ingersoll Rand, Nike and Motability and here is what was discussed: Barry Bonar, Enterprise Architect from Ingersoll Rand shared details around their solution, comprised of Oracle Exalogic, Oracle WebLogic Server and Oracle SOA Suite. This combined solutoin enabled their business transformation to increase decision-making, speed and efficiency, resulting in 40% reduced IT spend, 41X Faster response time and huge cost savings. Ashok Balakrishnan, Architect from Nike shared how they leveraged Oracle Coherence to analyze their digital "footprint" of activities. This helps them compete, collaborate and compare athletic data over time. Lastly, Ashley Doodly, Head of IT from Motability shared details around their solution compromised of Oracle SOA Suite, Service Bus, ADF, Coherence, BO and E-Business Suite. This solution helped Motability achieve 100% ROI within the first few months, performance in seconds vs. 10's of minutes and tremendous improvement in throughput that increased up to 50%.  This year's winners by category are: Oracle Exalogic Customer Results using Fusion Middleware Netshoes ATG on Exalogic: 6X Reduced H/W foot print, 6.2X increased throughput and 3 weeks time to market Claro Part of America Movil, running mission critical Java Application on Exalogic with 35X Faster Java response time, 5X Throughput Underwriters Laboratories Exalogic as an Apps Consolidation platform to power tremendous growth Ingersoll Rand EBS on Exalogic: Up to 40% Reduction in overall IT budget, 3x reduced foot print Oracle Cloud Application Foundation Customer Results using Fusion Middleware  Mazda Motor Corporation Tuxedo ART Batch runtime environment to migrate their batch apps on new open environment and reduce main frame cost. HOTELBEDS Technology Open Source to WebLogic transformation Globalia Corporation Introduced Oracle Coherence to fully reengineer DTH system and provide multiple business and technical benefits Nike Nike+, digital sports platform, has 8M users and is expecting an 5X increase in users, many of who will carry multiple devices that frequently sync data with the Digital Sport platform Comcast Corporation The solution is expected to increase availability, continuity, performance, and simplify and make the code at the application layer more flexible. Oracle SOA and Oracle BPM Customer Results using Fusion Middleware NTT Docomo Network traffic solution based on Oracle event processing and coherence - massive in scale: 12M users (50M in future) - 800,000 events/sec. Schneider National, Inc. SOA/B2B/ADF/Data Integration to orchestrate key order processes across Siebel, OTM & EBS.  Platform runs 60M trans/day and  50 million composite SOA instances per day across 10G and 11G Amadeus Oracle BPM solution: Business Rules and processes vary across local (80), regional (~10) and corporate approval process. Up to 10 levels of approval. Plans to deploy across 20+ markets Navitar SOA solution integrates a fully non-Oracle legacy application/ERP environment using Oracle’s SOA Suite and Oracle AIA Foundation Pack. Motability Uses SOA Suite to synchronize data across the systems and to manage the vehicle remarketing process Oracle WebCenter Customer Results using Fusion Middleware  News Limited Single platform running websites for 50% of Australia's newspapers University of Louisville “Facebook for Medicine”: Oracle Webcenter platform and Oracle BIEE to analyze patient test data and uncover potential health issues. Expecting annualized ROI of 277% China Mobile Jiangsu Company portal (25k users) to drive collaboration & productivity Life Technologies Portal for remotely monitoring & repairing biotech instruments LA Dept. of Water & Power Oracle WebCenter Portal to power ladwp.com on desktop and mobile for 1.6million users Oracle Identity Management Customer Results using Fusion Middleware Education Testing Service Identity Management platform for provisioning & SSO of 6 million GRE, GMAT, TOEFL customers Avea Oracle Identity Manager allowing call center personnel to quickly change Identity Profile to handle varying call loads based on a user self service interface. Decreased Admin Cost by 30% Oracle Data Integration Customer Results using Fusion Middleware Raymond James Near real-time integration for improved systems (throughput & performance) and enhanced operational flexibility in a 24 X 7 environment Wm Morrison Supermarkets Electronic Point of Sale integration handling over 80 million transactions a day in near real time (15 min intervals) Oracle Application Development Framework and Oracle Fusion Development Customer Results using Fusion Middleware Qualcomm Incorporated Solution providing  immediate business value enabling a self-service model necessary for growing the new customer base, an increase in customer satisfaction, reduced “time-to-deliver” Micros Systems, Inc. ADF, SOA Suite, WebCenter  enables services that include managing distribution of hotel rooms availability and rates to channels such as Hotel Web-site, Expedia, etc. Marfin Egnatia Bank A new web 2.0 UI provides a much richer experience through the ADF solution with the end result being one of boosting end-user productivity    Business Analytics (Oracle BI, Oracle EPM, Oracle Exalytics) Customer Results using Fusion Middleware INC Research Self-service customer portal delivering 5–10% of the overall revenue - expected to grow fast with the BI solution Experian Reduction in Time to Complete the Financial Close Process Hologic Inc Solution, saving months of decision-making uncertainty! We look forward to seeing many more innovative nominations. The nominatation process for 2013 begins in April 2013.    Additional Information: Blog: Oracle WebCenter Award Winners Blog: Oracle Identity Management Winners Blog: Oracle Exalogic Winners Blog: SOA, BPM and Data Integration will be will feature award winners in its respective areas this week Subscribe to our regular Fusion Middleware Newsletter Follow us on Twitter and Facebook

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  • What Did You Do? is a Bad Question

    - by Ajarn Mark Caldwell
    Brian Moran (blog | Twitter) did a great presentation today for the PASS Professional Development Virtual Chapter on The Art of Questions.  One of the points that Brian made was that there are good questions and bad (or at least not-as-good) questions.  Good questions tend to open-up the conversation and engender positive reactions (perhaps even trust and respect) between the participants; and bad questions tend to close-down a conversation either through the narrow list of possible responses (e.g. strictly Yes/No) or through the negative reactions they can produce.  And this explains why I so frequently had problems troubleshooting real-time problems with users in the past.  I’ll explain that in more detail below, but before we go on, let me recommend that you watch the recording of Brian’s presentation to learn why the question Why is often problematic in the U.S. and yet we so often resort to it. For a short portion (3 years) of my career, I taught basic computer skills and Office applications in an adult vocational school, and this gave me ample opportunity to do live troubleshooting of user challenges with computers.  And like many people who ended up in computer related jobs, I also have had numerous times where I was called upon by less computer-savvy individuals to help them with some challenge they were having, whether it was part of my job or not.  One of the things that I noticed, especially during my time as a teacher, was that when I was helping somebody, typically the first question I would ask them was, “What did you do?”  This seemed to me like a good way to start my detective work trying to figure out what happened, what went wrong, how to fix it, and how to help the person avoid it again in the future.  I always asked it in a polite tone of voice as I was just trying to gather the facts before diving in deeper.  However; 99.999% of the time, I always got the same answer, “Nothing!”  For a long time this frustrated me because (remember I’m in detective mode at that point) I knew it could not possibly be true.  They HAD to have done SOMETHING…just tell me what were the last actions you took before this problem presented itself.  But no, they always stuck with “Nothing”.  At which point, with frustration growing, and not a little bit of disdain for their lack of helpfulness, I would usually ask them to move aside while I took over their machine and got them out of whatever they had gotten themselves into.  After a while I just grew used to the fact that this was the answer I would usually receive, but I always kept asking because for the .001% of the people who would actually tell me, I could then help them understand what went wrong and how to avoid it in the future. Now, after hearing Brian’s talk, I understand what the problem was.  Even though I meant to just be in an information gathering mode, the words I was using, “What did YOU do?” have such a strong negative connotation that people would instinctively go into defense-mode and stop sharing information that might make them look bad.  Many of them probably were not even consciously aware that they had gone on the defensive, but the self-preservation instinct, especially self-preservation of the ego, is so strong that people would end up there without even realizing it. So, if “What did you do” is a bad question, what would have been better?  Well, one suggestion that Brian makes in his talk is something along the lines of, “Can you tell me what led up to this?” or “what was happening on the computer right before this came up?”  It’s subtle, but the point is to take the focus off of the person and their behavior; instead depersonalizing it and talk about events from more of a 3rd-party observer point of view.  With this approach, people will be more likely to talk about what the computer did and what they did in response to it without feeling the interrogation spotlight is on them.  They are also more likely to mention other events that occurred around the same time that may or may not be related, but which could certainly help you troubleshoot a larger problem if it is not just user actions.  And that is the ultimate goal of your asking the questions.  So yes, it does matter how you ask the question; and there are such things as good questions and bad questions.  Excellent topic Brian!  Thanks for getting the thinking gears churning! (Cross-posted to the Professional Development Virtual Chapter blog.)

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  • OpenWorld: Spotlight on Fusion CRM

    - by Tony Berk
    Oracle OpenWorld is less than 2 weeks away, so you need to start figuring out how you are going to maximize your week. I don't want to discourage you, but I'm pretty sure it is impossible to attend all 2000+ sessions. So you need to focus on what's important to you. Many of our CRM customers will be interested in Fusion CRM, since they have already started Fusion implementations or determining when to start. If that's you, or you are just looking for an overview of Fusion CRM, we've got you covered! Let's start at the top! For an overview of what is in Fusion CRM and where it is going, you should attend the general session and roadmap session: General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. There is also a General Session for all Fusion Applications providing insight into the current strategy of the full product line and a high-level roadmap for each product area: Oracle Fusion Applications—Overview, Strategy, and Roadmap (GEN9433) - Oct 1, 10:45AM. This session will be repeated on Oct 3, 10:15AM. Now, if you want to drill down into some more detail, there are a lot more sessions with Oracle product management and customers. I'll highlight a few, but suggest you review the Fusion CRM Focus On document, or the search in the Content Catalog or Session Builder.  Driving Sales Performance with Oracle Fusion CRM (CON9744) - Oct 3, 10:15AM. Demonstrates how sales executives can gain instant visibility into their business, deliver pervasive coaching to their reps, maximize their sales pipeline, and drive team alignment. The result is increased sales performance that enables sales executives to deliver more revenue without increasing their resources or expenses. Maximize Your Revenue Potential with Oracle Fusion CRM Sales Planning (CON9751) - Oct 2, 1:15PM. Learn how Oracle Fusion CRM helps companies intelligently optimize sales planning and manage sales performance including the ability to predict their future sales opportunities and use those predictions in conjunction with past sales data to optimally define their sales territories, sales quotas, and incentive compensation plans. Boost Marketing’s Contribution to Revenue with Oracle Fusion CRM Marketing (CON9746) - Oct 3, 11:45AM. Learn how Oracle Fusion CRM can help your organization integrate sales and marketing, using one CRM platform. See how Oracle Fusion CRM can help your organization learn where to invest its precious marketing dollars; drive more revenue with cross-channel marketing and prospecting capabilities, including and not limited to e-mail, Web, and social media; improve lead conversion with integrated lead management functionality; and do more with less by automating many manual tasks. Oracle Fusion CRM: Social Marketing (CON11559) - Oct 1, 3:15PM. Learn how Oracle’s acquisition of Collective Intellect, Vitrue, and Involver extends Oracle Fusion Marketing as a world-class social marketing solution. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15AM. Hear how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle's social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Of course, we recommend you hear from the current Fusion CRM customers too. So, don't miss Oracle Fusion Customer Relationship Management: Customer Adoption and Experiences (CON9415) on Oct 3 at 10:15AM for panel of customers discussing implementation experiences, best practices and benefits.  After listening to all of this great information, you are probably going to have questions. Well, the experts will be on hand to help answer your questions and plan how your organization can get going with Fusion CRM. Be sure to head down to the DEMOgrounds and CRM Pavilion in the Moscone West Exhibit Hall. And finally, there is the always popular Meet the Experts session focused on Fusion CRM (MTE9658) on Oct 2 at 5PM (pre-registration via Schedule Builder is recommended.) In addition, there are more sessions on Mobility, Extensibility, Incentive Compensation, Fusion Customer Hub and other key components of the Fusion Applications infrastructure, Oracle Cloud and much, much more! For a full list, utilize the Fusion CRM Focus On document and Content Catalog. Enjoy!

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