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  • DHCPv6: Provide IPv6 information in your local network

    Even though IPv6 might not be that important within your local network it might be good to get yourself into shape, and be able to provide some details of your infrastructure automatically to your network clients. This is the second article in a series on IPv6 configuration: Configure IPv6 on your Linux system DHCPv6: Provide IPv6 information in your local network Enabling DNS for IPv6 infrastructure Accessing your web server via IPv6 Piece of advice: This is based on my findings on the internet while reading other people's helpful articles and going through a couple of man-pages on my local system. IPv6 addresses for everyone (in your network) Okay, after setting up the configuration of your local system, it might be interesting to enable all your machines in your network to use IPv6. There are two options to solve this kind of requirement... Either you're busy like a bee and you go around to configure each and every system manually, or you're more the lazy and effective type of network administrator and you prefer to work with Dynamic Host Configuration Protocol (DHCP). Obviously, I'm of the second type. Enabling dynamic IPv6 address assignments can be done with a new or an existing instance of a DHCPd. In case of Ubuntu-based installation this might be isc-dhcp-server. The isc-dhcp-server allows address pooling for IP and IPv6 within the same package, you just have to run to independent daemons for each protocol version. First, check whether isc-dhcp-server is already installed and maybe running your machine like so: $ service isc-dhcp-server6 status In case, that the service is unknown, you have to install it like so: $ sudo apt-get install isc-dhcp-server Please bear in mind that there is no designated installation package for IPv6. Okay, next you have to create a separate configuration file for IPv6 address pooling and network parameters called /etc/dhcp/dhcpd6.conf. This file is not automatically provided by the package, compared to IPv4. Again, use your favourite editor and put the following lines: $ sudo nano /etc/dhcp/dhcpd6.conf authoritative;default-lease-time 14400; max-lease-time 86400;log-facility local7;subnet6 2001:db8:bad:a55::/64 {    option dhcp6.name-servers 2001:4860:4860::8888, 2001:4860:4860::8844;    option dhcp6.domain-search "ios.mu";    range6 2001:db8:bad:a55::100 2001:db8:bad:a55::199;    range6 2001:db8:bad:a55::/64 temporary;} Next, save the file and start the daemon as a foreground process to see whether it is going to listen to requests or not, like so: $ sudo /usr/sbin/dhcpd -6 -d -cf /etc/dhcp/dhcpd6.conf eth0 The parameters are explained quickly as -6 we want to run as a DHCPv6 server, -d we are sending log messages to the standard error descriptor (so you should monitor your /var/log/syslog file, too), and we explicitely want to use our newly created configuration file (-cf). You might also use the command switch -t to test the configuration file prior to running the server. In my case, I ended up with a couple of complaints by the server, especially reporting that the necessary lease file wouldn't exist. So, ensure that the lease file for your IPv6 address assignments is present: $ sudo touch /var/lib/dhcp/dhcpd6.leases$ sudo chown dhcpd:dhcpd /var/lib/dhcp/dhcpd6.leases Now, you should be good to go. Stop your foreground process and try to run the DHCPv6 server as a service on your system: $ sudo service isc-dhcp-server6 startisc-dhcp-server6 start/running, process 15883 Check your log file /var/log/syslog for any kind of problems. Refer to the man-pages of isc-dhcp-server and you might check out Chapter 22.6 of Peter Bieringer's IPv6 Howto. The instructions regarding DHCPv6 on the Ubuntu Wiki are not as complete as expected and it might not be as helpful as this article or Peter's HOWTO. But see for yourself. Does the client get an IPv6 address? Running a DHCPv6 server on your local network surely comes in handy but it has to work properly. The following paragraphs describe briefly how to check the IPv6 configuration of your clients, Linux - ifconfig or ip command First, you have enable IPv6 on your Linux by specifying the necessary directives in the /etc/network/interfaces file, like so: $ sudo nano /etc/network/interfaces iface eth1 inet6 dhcp Note: Your network device might be eth0 - please don't just copy my configuration lines. Then, either restart your network subsystem, or enable the device manually using the dhclient command with IPv6 switch, like so: $ sudo dhclient -6 You would either use the ifconfig or (if installed) the ip command to check the configuration of your network device like so: $ sudo ifconfig eth1eth1      Link encap:Ethernet  HWaddr 00:1d:09:5d:8d:98            inet addr:192.168.160.147  Bcast:192.168.160.255  Mask:255.255.255.0          inet6 addr: 2001:db8:bad:a55::193/64 Scope:Global          inet6 addr: fe80::21d:9ff:fe5d:8d98/64 Scope:Link          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1 Looks good, the client has an IPv6 assignment. Now, let's see whether DNS information has been provided, too. $ less /etc/resolv.conf # Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8)#     DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTENnameserver 2001:4860:4860::8888nameserver 2001:4860:4860::8844nameserver 192.168.1.2nameserver 127.0.1.1search ios.mu Nicely done. Windows - netsh Per description on TechNet the netsh is defined as following: "Netsh is a command-line scripting utility that allows you to, either locally or remotely, display or modify the network configuration of a computer that is currently running. Netsh also provides a scripting feature that allows you to run a group of commands in batch mode against a specified computer. Netsh can also save a configuration script in a text file for archival purposes or to help you configure other servers." And even though TechNet states that it applies to Windows Server (only), it is also available on Windows client operating systems, like Vista, Windows 7 and Windows 8. In order to get or even set information related to IPv6 protocol, we have to switch the netsh interface context prior to our queries. Open a command prompt in Windows and run the following statements: C:\Users\joki>netshnetsh>interface ipv6netsh interface ipv6>show interfaces Select the device index from the Idx column to get more details about the IPv6 address and DNS server information (here: I'm going to use my WiFi device with device index 11), like so: netsh interface ipv6>show address 11 Okay, address information has been provided. Now, let's check the details about DNS and resolving host names: netsh interface ipv6> show dnsservers 11 Okay, that looks good already. Our Windows client has a valid IPv6 address lease with lifetime information and details about the configured DNS servers. Talking about DNS server... Your clients should be able to connect to your network servers via IPv6 using hostnames instead of IPv6 addresses. Please read on about how to enable a local named with IPv6.

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  • Product Development Investment: A Measure of Vendor Performance

    - by Jim Mcglothlin
    The relationship between a large, complex organization and its key suppliers of information technology is normally more than just "strategic". Expectations about the duration of the relationship typically exceed 20 years. Enterprise applications and technology infrastructure are not expected to be changed out like petunias. So how would you rate the due diligence processes as performed in Higher Education when selecting critical, transformational information technology? My observation: I see a lot of effort put into elaborate demonstration of basic software functionality. I see a lot of attention paid to the cost element of technology acquisition, including the contracted cost of implementation consulting services. But the factor that receives only cursory analysis and due diligence is long-term performance--the ability of a vendor to grow, expand, and develop, and bring its customers along with it. So what should you look for in a long-term IT supplier? Oracle has a public track record for product development. The annual investment has been on a run rate of almost $3 Billion organic product development. Oracle's well-publicized acquisitions and mergers have been supplemental to its R&D. This is important for Higher Education. Another meaningful way to evaluate a company is to look at the tangible track record of enhancement. Consider the Oracle-PeopleSoft enterprise business platform since acquired by Oracle 6 years ago: Product or Technology Enhancement Customer or User Impact Service Oriented Architecture (SOA) 300+ new web services delivered in versions 9.0 & 9.1 provide flexibility, so that customers can integrate PeopleSoft with other applications. Campus Solutions has added Admissions and Constituent Web Services. Constituent Relationship Management PeopleSoft CRM 9.1 for Higher Education introduced new process flows for student recruiting and retention to support "Student Success" initiatives. A 360 view of the constituent is now delivered, and the concept of a single-stop Student Services Center is now in CRM 9.1 with tight integration to PeopleSoft Campus Solutions. Human Capital Management Contract Pay for Education, with flexibility for configuration and calculation, has been extended in HCM 9.1. New chartfield integration among Project Costing - Time & Labor - Payroll to serve the labor distribution requirements for Grants / Sponsored Research. Talent Management PeopleSoft 9.0 and 9.1 feature an integrated talent management approach centered on definitions in "Profile Manager", with all new usability improvements. Internal and external candidate pools, and the entire recruitment process, are driven by delivered configurable selection and on-boarding processes. Interview scheduling, and online job offers are newly delivered processes. Performance Management PeopleSoft HCM ePerformance 9.1 will include significant new functionality designed to help organizations more effectively align business objectives with employee goals. Using an Organization Chart view, your business goals can flow down to become tangible objectives per employee. Succession Planning / Workforce Development New in HCM 9.0, enhanced in 9.1, is a planning capability for regular or unusual (major organizational change) succession of internal or external candidates. PeopleSoft supports employee-based career planning, which ultimately increases the integrity of the succession planning process (identify their career needs, plans, preferences, and interests). Dashboards / Oracle Business Intelligence Application Suite Oracle Human Resources Analytics provides the workforce information foundation that integrates data from HR functional areas and Finance. Oracle Human Resources Analytics delivers 9 dashboards and over 200 reports. Provide your HR professionals and front-line managers the tools to analyze workforce staffing, retention, productivity, to better source high-quality applicants, and to reduce absence costs. Multi-year Planning and Commitment Control External funding sources, especially Grants, require a multi-year encumbrance business process. PeopleSoft HCM 9.1 adds multi-year funding and commitment control, including budget checking. The newly designed Real Time Budget Checking will provide the customer with an updated snapshot of their budget and encumbrances at any given time. Position Budgeting with Hyperion Hyperion Planning world-class products now include delivered integration to PeopleSoft HCM. Position Budgeting is available in the new Public Sector Planning module of Hyperion. Web 2.0 features for the latest in usability PeopleSoft 9.1 features a contemporary internet user experience: Partial-page refreshing Drag and drop pagelets New menu structure Navigation pagelets Modal popup message windows Favorites & recently used links Type-ahead Drag and drop grid columns, pop-out grids Portal Workspaces Enterprise 2.0 for your collaborative web communities, using new content management, along with Wikis, blogs, and discussion forums in PeopleSoft Portal 9.1. PeopleTools enhanced by Oracle Fusion Middleware Standards-based tools have been added to the PeopleTools application infrastructure: BI (XML) Publisher, Java tools. Certified for use with PeopleSoft: Oracle Business Intelligence (OBIEE), Oracle Enterprise Manager, Oracle Weblogic Server, Oracle SOA Suite. Hosting for PeopleSoft applications A solid new deployment option: Oracle On Demand remote hosting center for high scalability, security, and continuity of operations. Business Process Outsourcing (BPO) for HCM / Payroll functions Partnership with AT&T provides hosting of HR/Payroll application along with payroll business process operations, and subscription-based service fees (SaaS). AT&T BPO full service includes pay sheet processing, bank and 3rd party file transfer, payroll tax handling, etc. Continuous Delivery Model Feature Packs provide faster time-to-benefit; new features become available in PeopleSoft 9.1 (or Campus Solutions 9.0) without need to perform upgrade. Golden person data model across all campus applications Oracle Higher Education Constituent Hub provides synchronization and data governance of person data across any application, e.g. HR/ Payroll, Student Information System, Housing, Emergency Contact, LMS, CRM. Oracle's aggressive enhancement plans within the "Applications Unlimited" program continue, as new functionality is under development for a new version of a PeopleSoft release planned for 2012. Meanwhile, new capabilities are planned on an annual basis in Feature Packs. PeopleSoft just delivered the HCM 2010 Feature Pack and another is planned for 2011. In February we plan to have over 100 customers from our Customer Advisory Boards at our PeopleSoft Development Center in California to review designs for all of these releases. For those of you near New York City The investment and progressive development story described above is the subject of an Oracle road show event on February 9, 2011. Charting Your Course with Oracle Applications is a global event series designed to help business and IT executives assess the impact of new inflection points on their business and applications roadmap: changing workforces, shifting customer and constituent bases, and increased volatility. Learn how innovations ranging from new deployment models like cloud computing to the introduction of social applications and smart devices are delivering results across all areas of business and industry. THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE INCORPORATED INTO A CONTRACT OR AGREEMENT.

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  • Master Data Management and Cloud Computing

    - by david.butler(at)oracle.com
    Cloud Computing is all the rage these days. There are many reasons why this is so. But like its predecessor, Service Oriented Architecture, it can fall on hard times if the underlying data is left unmanaged. Master Data Management is the perfect Cloud companion. It can materially increase the chances for successful Cloud initiatives. In this blog, I'll review the nature of the Cloud and show how MDM fits in.   Here's the National Institute of Standards and Technology Cloud definition: •          Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources that can be rapidly provisioned and released with minimal management effort or service provider interaction.   Cloud architectures have three main layers: applications or Software as a Service (SaaS), Platforms as a Service (PaaS), and Infrastructure as a Service (IaaS). SaaS generally refers to applications that are delivered to end-users over the Internet. Oracle CRM On Demand is an example of a SaaS application. Today there are hundreds of SaaS providers covering a wide variety of applications including Salesforce.com, Workday, and Netsuite. Oracle MDM applications are located in this layer of Oracle's On Demand enterprise Cloud platform. We call it Master Data as a Service (MDaaS). PaaS generally refers to an application deployment platform delivered as a service. They are often built on a grid computing architecture and include database and middleware. Oracle Fusion Middleware is in this category and includes the SOA and Data Integration products used to connect SaaS applications including MDM. Finally, IaaS generally refers to computing hardware (servers, storage and network) delivered as a service.  This typically includes the associated software as well: operating systems, virtualization, clustering, etc.    Cloud Computing benefits are compelling for a large number of organizations. These include significant cost savings, increased flexibility, and fast deployments. Cost advantages include paying for just what you use. This is especially critical for organizations with variable or seasonal usage. Companies don't have to invest to support peak computing periods. Costs are also more predictable and controllable. Increased agility includes access to the latest technology and experts without making significant up front investments.   While Cloud Computing is certainly very alluring with a clear value proposition, it is not without its challenges. An IDC survey of 244 IT executives/CIOs and their line-of-business (LOB) colleagues identified a number of issues:   Security - 74% identified security as an issue involving data privacy and resource access control. Integration - 61% found that it is hard to integrate Cloud Apps with in-house applications. Operational Costs - 50% are worried that On Demand will actually cost more given the impact of poor data quality on the rest of the enterprise. Compliance - 49% felt that compliance with required regulatory, legal and general industry requirements (such as PCI, HIPAA and Sarbanes-Oxley) would be a major issue. When control is lost, the ability of a provider to directly manage how and where data is deployed, used and destroyed is negatively impacted.  There are others, but I singled out these four top issues because Master Data Management, properly incorporated into a Cloud Computing infrastructure, can significantly ameliorate all of these problems. Cloud Computing can literally rain raw data across the enterprise.   According to fellow blogger, Mike Ferguson, "the fracturing of data caused by the adoption of cloud computing raises the importance of MDM in keeping disparate data synchronized."   David Linthicum, CTO Blue Mountain Labs blogs that "the lack of MDM will become more of an issue as cloud computing rises. We're moving from complex federated on-premise systems, to complex federated on-premise and cloud-delivered systems."    Left unmanaged, non-standard, inconsistent, ungoverned data with questionable quality can pollute analytical systems, increase operational costs, and reduce the ROI in Cloud and On-Premise applications. As cloud computing becomes more relevant, and more data, applications, services, and processes are moved out to cloud computing platforms, the need for MDM becomes ever more important. Oracle's MDM suite is designed to deal with all four of the above Cloud issues listed in the IDC survey.   Security - MDM manages all master data attribute privacy and resource access control issues. Integration - MDM pre-integrates Cloud Apps with each other and with On Premise applications at the data level. Operational Costs - MDM significantly reduces operational costs by increasing data quality, thereby improving enterprise business processes efficiency. Compliance - MDM, with its built in Data Governance capabilities, insures that the data is governed according to organizational standards. This facilitates rapid and accurate reporting for compliance purposes. Oracle MDM creates governed high quality master data. A unified cleansed and standardized data view is produced. The Oracle Customer Hub creates a single view of the customer. The Oracle Product Hub creates high quality product data designed to support all go-to-market processes. Oracle Supplier Hub dramatically reduces the chances of 'supplier exceptions'. Oracle Site Hub masters locations. And Oracle Hyperion Data Relationship Management masters financial reference data and manages enterprise hierarchies across operational areas from ERP to EPM and CRM to SCM. Oracle Fusion Middleware connects Cloud and On Premise applications to MDM Hubs and brings high quality master data to your enterprise business processes.   An independent analyst once said "Poor data quality is like dirt on the windshield. You may be able to drive for a long time with slowly degrading vision, but at some point, you either have to stop and clear the windshield or risk everything."  Cloud Computing has the potential to significantly degrade data quality across the enterprise over time. Deploying a Master Data Management solution prior to or in conjunction with a move to the Cloud can insure that the data flowing into the enterprise from the Cloud is clean and governed. This will in turn insure that expected returns on the investment in Cloud Computing will be realized.       Oracle MDM has proven its metal in this area and has the customers to back that up. In fact, I will be hosting a webcast on Tuesday, April 10th at 10 am PT with one of our top Cloud customers, the Church Pension Group. They have moved all mainline applications to a hosted model and use Oracle MDM to insure the master data is managed and cleansed before it is propagated to other cloud and internal systems. I invite you join Martin Hossfeld, VP, IT Operations, and Danette Patterson, Enterprise Data Manager as they review business drivers for MDM and hosted applications, how they did it, the benefits achieved, and lessons learned. You can register for this free webcast here.  Hope to see you there.

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  • Building dynamic OLAP data marts on-the-fly

    - by DrJohn
    At the forthcoming SQLBits conference, I will be presenting a session on how to dynamically build an OLAP data mart on-the-fly. This blog entry is intended to clarify exactly what I mean by an OLAP data mart, why you may need to build them on-the-fly and finally outline the steps needed to build them dynamically. In subsequent blog entries, I will present exactly how to implement some of the techniques involved. What is an OLAP data mart? In data warehousing parlance, a data mart is a subset of the overall corporate data provided to business users to meet specific business needs. Of course, the term does not specify the technology involved, so I coined the term "OLAP data mart" to identify a subset of data which is delivered in the form of an OLAP cube which may be accompanied by the relational database upon which it was built. To clarify, the relational database is specifically create and loaded with the subset of data and then the OLAP cube is built and processed to make the data available to the end-users via standard OLAP client tools. Why build OLAP data marts? Market research companies sell data to their clients to make money. To gain competitive advantage, market research providers like to "add value" to their data by providing systems that enhance analytics, thereby allowing clients to make best use of the data. As such, OLAP cubes have become a standard way of delivering added value to clients. They can be built on-the-fly to hold specific data sets and meet particular needs and then hosted on a secure intranet site for remote access, or shipped to clients' own infrastructure for hosting. Even better, they support a wide range of different tools for analytical purposes, including the ever popular Microsoft Excel. Extension Attributes: The Challenge One of the key challenges in building multiple OLAP data marts based on the same 'template' is handling extension attributes. These are attributes that meet the client's specific reporting needs, but do not form part of the standard template. Now clearly, these extension attributes have to come into the system via additional files and ultimately be added to relational tables so they can end up in the OLAP cube. However, processing these files and filling dynamically altered tables with SSIS is a challenge as SSIS packages tend to break as soon as the database schema changes. There are two approaches to this: (1) dynamically build an SSIS package in memory to match the new database schema using C#, or (2) have the extension attributes provided as name/value pairs so the file's schema does not change and can easily be loaded using SSIS. The problem with the first approach is the complexity of writing an awful lot of complex C# code. The problem of the second approach is that name/value pairs are useless to an OLAP cube; so they have to be pivoted back into a proper relational table somewhere in the data load process WITHOUT breaking SSIS. How this can be done will be part of future blog entry. What is involved in building an OLAP data mart? There are a great many steps involved in building OLAP data marts on-the-fly. The key point is that all the steps must be automated to allow for the production of multiple OLAP data marts per day (i.e. many thousands, each with its own specific data set and attributes). Now most of these steps have a great deal in common with standard data warehouse practices. The key difference is that the databases are all built to order. The only permanent database is the metadata database (shown in orange) which holds all the metadata needed to build everything else (i.e. client orders, configuration information, connection strings, client specific requirements and attributes etc.). The staging database (shown in red) has a short life: it is built, populated and then ripped down as soon as the OLAP Data Mart has been populated. In the diagram below, the OLAP data mart comprises the two blue components: the Data Mart which is a relational database and the OLAP Cube which is an OLAP database implemented using Microsoft Analysis Services (SSAS). The client may receive just the OLAP cube or both components together depending on their reporting requirements.  So, in broad terms the steps required to fulfil a client order are as follows: Step 1: Prepare metadata Create a set of database names unique to the client's order Modify all package connection strings to be used by SSIS to point to new databases and file locations. Step 2: Create relational databases Create the staging and data mart relational databases using dynamic SQL and set the database recovery mode to SIMPLE as we do not need the overhead of logging anything Execute SQL scripts to build all database objects (tables, views, functions and stored procedures) in the two databases Step 3: Load staging database Use SSIS to load all data files into the staging database in a parallel operation Load extension files containing name/value pairs. These will provide client-specific attributes in the OLAP cube. Step 4: Load data mart relational database Load the data from staging into the data mart relational database, again in parallel where possible Allocate surrogate keys and use SSIS to perform surrogate key lookup during the load of fact tables Step 5: Load extension tables & attributes Pivot the extension attributes from their native name/value pairs into proper relational tables Add the extension attributes to the views used by OLAP cube Step 6: Deploy & Process OLAP cube Deploy the OLAP database directly to the server using a C# script task in SSIS Modify the connection string used by the OLAP cube to point to the data mart relational database Modify the cube structure to add the extension attributes to both the data source view and the relevant dimensions Remove any standard attributes that not required Process the OLAP cube Step 7: Backup and drop databases Drop staging database as it is no longer required Backup data mart relational and OLAP database and ship these to the client's infrastructure Drop data mart relational and OLAP database from the build server Mark order complete Start processing the next order, ad infinitum. So my future blog posts and my forthcoming session at the SQLBits conference will all focus on some of the more interesting aspects of building OLAP data marts on-the-fly such as handling the load of extension attributes and how to dynamically alter the structure of an OLAP cube using C#.

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  • Is Financial Inclusion an Obligation or an Opportunity for Banks?

    - by tushar.chitra
    Why should banks care about financial inclusion? First, the statistics, I think this will set the tone for this blog post. There are close to 2.5 billion people who are excluded from the banking stream and out of this, 2.2 billion people are from the continents of Africa, Latin America and Asia (McKinsey on Society: Global Financial Inclusion). However, this is not just a third-world phenomenon. According to Federal Deposit Insurance Corp (FDIC), in the US, post 2008 financial crisis, one family out of five has either opted out of the banking system or has been moved out (American Banker). Moving this huge unbanked population into mainstream banking is both an opportunity and a challenge for banks. An obvious opportunity is the significant untapped customer base that banks can target, so is the positive brand equity a bank can build by fulfilling its social responsibilities. Also, as banks target the cost-conscious unbanked customer, they will be forced to look at ways to offer cost-effective products and services, necessitating technology upgrades and innovations. However, cost is not the only hurdle in increasing the adoption of banking services. The potential users need to be convinced of the benefits of banking and banks will also face stiff competition from unorganized players. Finally, the banks will have to believe in the viability of this business opportunity, and not treat financial inclusion as an obligation. In what ways can banks target the unbanked For financial inclusion to be a success, banks should adopt innovative business models to develop products that address the stated and unstated needs of the unbanked population and also design delivery channels that are cost effective and viable in the long run. Through business correspondents and facilitators In rural and remote areas, one of the major hurdles in increasing banking penetration is connectivity and accessibility to banking services, which makes last mile inclusion a daunting challenge. To address this, banks can avail the services of business correspondents or facilitators. This model allows banks to establish greater connectivity through a trusted and reliable intermediary. In India, for instance, banks can leverage the local Kirana stores (the mom & pop stores) to service rural and remote areas. With a supportive nudge from the central bank, the commercial banks can enlist these shop owners as business correspondents to increase their reach. Since these neighborhood stores are acquainted with the local population, they can help banks manage the KYC norms, besides serving as a conduit for remittance. Banks also have an opportunity over a period of time to cross-sell other financial products such as micro insurance, mutual funds and pension products through these correspondents. To exercise greater operational control over the business correspondents, banks can also adopt a combination of branch and business correspondent models to deliver financial inclusion. Through mobile devices According to a 2012 world bank report on financial inclusion, out of a world population of 7 billion, over 5 billion or 70% have mobile phones and only 2 billion or 30% have a bank account. What this means for banks is that there is scope for them to leverage this phenomenal growth in mobile usage to serve the unbanked population. Banks can use mobile technology to service the basic banking requirements of their customers with no frills accounts, effectively bringing down the cost per transaction. As I had discussed in my earlier post on mobile payments, though non-traditional players have taken the lead in P2P mobile payments, banks still hold an edge in terms of infrastructure and reliability. Through crowd-funding According to the Crowdfunding Industry Report by Massolution, the global crowdfunding industry raised $2.7 billion in 2012, and is projected to grow to $5.1 billion in 2013. With credit policies becoming tighter and banks becoming more circumspect in terms of loan disbursals, crowdfunding has emerged as an alternative channel for lending. Typically, these initiatives target the unbanked population by offering small loans that are unviable for larger banks. Though a significant proportion of crowdfunding initiatives globally are run by non-banking institutions, banks are also venturing into this space. The next step towards inclusive finance Banks by themselves cannot make financial inclusion a success. There is a need for a whole ecosystem that is supportive of this mission. The policy makers, that include the regulators and government bodies, must be in sync, the IT solution providers must put on their thinking caps to come out with innovative products and solutions, communication channels such as internet and mobile need to expand their reach, and the media and the public need to play an active part. The other challenge for financial inclusion is from the banks themselves. While it is true that financial inclusion will unleash a hitherto hugely untapped market, the normal banking model may be found wanting because of issues such as flexibility, convenience and reliability. The business will be viable only when there is a focus on increasing the usage of existing infrastructure and that is possible when the banks can offer the entire range of products and services to the large number of users of essential banking services. Apart from these challenges, banks will also have to quickly master and replicate the business model to extend their reach to the remotest regions in their respective geographies. They will need to ensure that the transactions deliver a viable business benefit to the bank. For tapping cross-sell opportunities, banks will have to quickly roll-out customized and segment-specific products. The bank staff should be brought in sync with the business plan by convincing them of the viability of the business model and the need for a business correspondent delivery model. Banks, in collaboration with the government and NGOs, will have to run an extensive financial literacy program to educate the unbanked about the benefits of banking. Finally, with the growing importance of retail banking and with many unconventional players eyeing the opportunity in payments and other lucrative areas of banking, banks need to understand the importance of micro and small branches. These micro and small branches can help banks increase their presence without a huge cost burden, provide bankers an opportunity to cross sell micro products and offer a window of opportunity for the large non-banked population to transact without any interference from intermediaries. These branches can also help diminish the role of the unorganized financial sector, such as local moneylenders and unregistered credit societies. This will also help banks build a brand awareness and loyalty among the users, which by itself has a cascading effect on the business operations, especially among the rural and un-banked centers. In conclusion, with the increasingly competitive banking sector facing frequent slowdowns and downturns, the unbanked population presents a huge opportunity for banks to enhance their customer base and fulfill their social responsibility.

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  • Emtel Knowledge Series - Q2/2014

    From Cyber Island to Smart Mauritius Cyber Island? Smart Mauritius? - What is Emtel talking about? "With the majority of the population living in urban environments today, the concept of "Smart Cities" has become an urgent necessity. "Smart Cities" refer to an urban transformation which, by using latest ICT technologies makes cities more efficient. Many Governments are setting out ambitious plans to build the cities of the future based on massive connectivity, high bandwidth communications, intelligent sensors and analysis of huge volumes of data. Various researches have shown four key enablers for smart city success - Government leadership, suitable technology infrastructure, solid public-private partnerships and engaged citizens. It is around these enabling factors that telecoms companies can play a vital role in assisting governments to deliver on the smart city vision." The Emtel Knowledge Series goes in compliance with Emtel's 25th anniversary celebrations throughout the year and the master of ceremony, Kim Andersen, mentioned that there will be more upcoming events on a quarterly base. As a representative of the Mauritius Software Craftsmanship Community (MSCC) there was absolutely no hesitation to join in again. Following my visit to the first Emtel Knowledge Series workshop back in February this year, it was great to have another opportunity to meet and exchange with technology experts. But quite frankly what is it with those buzz words... As far as I remember and how it was mentioned "Cyber Island" is an old initiative from around 2005/2006 which has been refreshed in 2010. It implies the empowerment of Information & Communication Technologies (ICT) as an essential factor of growth by the government here in Mauritius. Actually, the first promotional period of Cyber Island brought me here but that's another story. The venue and its own problems Like last time the event was organised and held at the Conference Hall at Cyber Tower I in Ebene. As I've been working there for some years, I know about the frustrating situation of finding a proper parking. So, does Smart Island include better solutions for the search of parking spaces? Maybe, let's see whether I will be able to answer that question at the end of the article. Anyway, after circling around the tower almost two times, I finally got a decent space to put the car, without risking to get a ticket or damage actually. International speakers and their experience Once again, Emtel did a great job to get international expertise onto the stage to share their experience and vision on this kind of embarkment. Personally, I really appreciated the fact they were speakers of global reach and could provide own-experience knowledge. Johan Gott spoke about the fundamental change that the Swedish government ignited in order to move their society and workers' environment away from heavy industry towards a knowledge-based approach. Additionally, we spoke about the effort and transformation of New York City into a greener and more efficient Smart City. Given modern technology he also advised that any kind of available Big Data should be opened to the general public - this openness would provide a playground for anyone to garner new ideas and most probably solid solutions of which no one else thought about before. Emtel Knowledge Series on moving from Cyber Island to Smart Mauritus Later during the afternoon that exact statement regarding openness to and transparency of government-owned Big Data has been emphasised again by the Danish speaker Kim Andersen and his former colleague Mika Jantunen from Finland. Mika continued to underline the important role of the government to provide a solid foundation for a knowledge-based society and mentioned that Finnish citizens have a constitutional right to broadband connectivity. Next to free higher (tertiary) education Finland already produced a good number of innovations, among them are: First country to grant voting rights to women Free higher education Constitutional right to broadband connectivity Nokia Linux Angry Birds Sauna and others...  General access to internet via broadband and/or mobile connectivity is surely a key factor towards Smart Cities, or better said Smart Mauritius given the area dimensions and size of population. CTO Paul Valette gave the audience a brief overview of the essential role that Emtel will have to move Mauritius forward towards a knowledge-based and innovation-driven environment for its citizen. What I have seen looks really promising and with recently published information that Mauritians have 127% of mobile capacity - meaning more than 1 mobile, smartphone or tablet per person - it will be crucial to have the right infrastructure for these connected devices. How would it be possible to achieve a knowledge-based society? YouTube to the rescue!Seriously, gaining more knowledge will require to have fast access to educational course material as explained by Dr Kaviraj Sukon, General Director of the Open University of Mauritius. According to him a good number of high-profile universities in the world have opened their course libraries to the general public, among them EDX, Coursera and Open University. Nowadays, you're actually able and enabled to learn for and earn a BSc or even MSc certification on your own pace - no need to attend classed on campus. It was really impressive to see the number of available hours - more than enough for a life-long learning experience! {loadposition content_adsense} Networking in the name of MSCC As briefly mentioned above I was about to combine two approaches for this workshop. Of course, getting latest information and updates on Emtel services available, especially for my business here on the west coast of the island, but also to meet and greet new people for the MSCC. And I think it was very positive on both sides. Let me quickly describe some of the key aspects that happened during the day: Met with Arnaud Meslier and Kellie, both Microsoft to swap latest information on IT events. Hereby, I got an invite to Microsoft Windows Phone 8.1 Dev Camp. Got in touch with Arvin Lockee, Emtel to check our options to meet with the data team, and seizing the opportunity to have a visiting tour at the Emtel Data Centre. Had a great chat with Avinash Meetoo, Knowledge 7, Kim Andersen and Mika Jantunen about the situation of teaching and learning in general and specifically in the private sector here in Mauritius. Additionally, a number of various other interesting chats... Once again, I'm catching up on a couple of business cards in order to provide more background information about the MSCC, and to create a better awareness of MSCC within the local IT businesses. There is more to come soon!  Resume of the day The number of attendees during this event has been doubled or even tripled this time. The whole organisation has been improved massively and the combination of presentation and summarizing panel discussions was better than during the previous workshop back in February. Overall, once again a well-organised workshop and I'm already looking forward to join the next workshop in Q3. Update End of July we finally managed to visit the Emtel Data Centre in Arsenal. It was an interesting opportunity for some of our MSCC members.

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  • Oracle SOA Suite - Highlighted Travel and Transportation Customer References

    - by Bruce Tierney
    0 0 1 1137 6483 - 54 15 7605 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Next in this series on industry-specific highlights of Oracle SOA Suite customers is the Travel and Transportation industry.  If you are in the travel or transportation industry, take a look at how these Oracle SOA Suite integration customers have addressed common business requirements to enable better customer service, lower costs, and deliver new business services. For example, All Nippon Airways (ANA) has significantly lowered management costs associated with their hybrid on-premise/cloud ticketing system deployments for domestic and international flights. Their lead-time for changes or new applications has been greatly reduced compared to their old mainframe-based systems, enabling ANA to rapidly develop new services in response to changing market needs. Another example is Schneider National, a leading provider of truckload logistics, and how they have integrated Oracle E-Business Suite, Siebel CRM, Oracle Transportation Management and customers applications using Oracle SOA Suite. Schneider National has 400 BPEL processes that generate over 60 million composite instances over five SOA clusters.  Take a deeper look into any of these case studies, videos, and Oracle Magazine articles that closely align with your industry:  Customers fly and airline succeeds with an IT transformation. Company:  All Nippon Airways  Customer Oracle or Profit Magazine Article   |   Travel and Transportation   |   Published on January 06, 2014 Any successful business must ensure ongoing customer satisfaction, respond to increased competition, and minimize costs. Running a successful airline in today’s economic climate requires all of those things, as well a... Openmatics Revolutionizes Fleet Management with Standards-Based Vehicle Telematics Platform New Company:  Openmatics s.r.o.  Customer Snapshot   |   Automotive   |   Published on May 20, 2014 Openmatics uses Oracle WebCenter Portal and Oracle Application Development Framework as a foundation for Openmatics, a vehicle telematics service for next-generation fleet management. It integrated its own app shop wi... Future Proof: To keep pace with mobile, social, and location-based services, smart technologists are using middleware to innovate Company:  SFpark  Customer Oracle or Profit Magazine Article   |   Professional Services   |   Published on August 01, 2012 Oracle Fusion Middleware is at the heart of a recently completed and very ambitious project to change how people handle the challenge of finding a parking space in San Francisco, California. “Parking is a universal is... Globalia Corporación Empresarial Accelerates Hotel Bookings, Boosts Sales by 40% with In-Memory Data Grid Solution Company:  Globalia Corporación Empresarial S.A.  Customer Snapshot   |   Travel and Transportation   |   Published on April 29, 2013 Globalia Corporación Empresarial S.A. deployed Oracle Coherence to reengineer the group’s core system for hotel bookings, now serving booking requests involving 80 hotels within an average response time of 100 millise... Choice Hotels Uses Oracle SOA Suite and Oracle BPM Suite to Modernize Global IT Architecture Company:  Choice Hotels  Press Release   |   Travel and Transportation   |   Published on August 07, 2012 Choice Hotels International, one of the largest and most successful hotel franchises in the world, has implemented Oracle SOA Suite and Oracle BPM Suite. Sascar Consolidates Fleet Management Infrastructure and Accelerates Customers’ Data Access Company:  Sascar  Customer Case Study   |   Travel and Transportation   |   Published on February 07, 2014 Description – Sascar used Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud and Oracle WebLogic Suite 11g to consolidate fleet management and perform real-time vehicle tracking 4x faster. Directorate General of Civil Aviation Streamlines Key Aviation Applications Access, Improves Productivity and Reduces Maintenance Costs Company:  Directorate General of Civil Aviation (DGAC)  Customer Snapshot   |   Travel and Transportation   |   Published on May 24, 2013 With Oracle Fusion Middleware, the Directorate General of Civil Aviation (DGAC) provided its 12,500 employees a virtual office environment that integrates team workspaces, business applications, and e-mails within a n... Schneider National Implements Next-Generation IT Infrastructure to Continue Leadership in Transportation and Logistics Industry Company:  Schneider National, Inc.  Customer Snapshot   |   Travel and Transportation   |   Published on February 26, 2013 Schneider National, Inc. deployed Oracle applications, Oracle Fusion Middleware, and Oracle development tools as the foundation for its next-generation IT environment, which is driving new levels of efficiency, profit... DGAC Cuts Subscription Costs with Oracle Company:  DGAC  Video   |   Travel and Transportation   |   Published on October 31, 2012 Using Oracle WebCenter Portal, Oracle SOA Suite, and Oracle Exalogic, DGAC reduces the cost of subscriptions to newsletters and provide to its 12,500 employees a collaborative workspace portal. Asiana Airlines Builds PIP System with Oracle Solutions Company:  Asiana Airlines  Video   |   Travel and Transportation   |   Published on July 26, 2012 With Oracle Exalogic and the Oracle SOA Suite, Asiana Airlines builds a passenger service integrated platform providing various services such as integration between its interface and internal systems and a data wareho... Choice Hotels Reduces Time to Market with Oracle WebCenter Company:  Choice Hotels  Video   |   Travel and Transportation   |   Published on April 11, 2014 Using Oracle WebCenter and Oracle SOA standardization, Choice Hotels consolidated multiple platforms, reduced IT dependency and realized tremendous benefits in total cost of ownership and faster time to market support... An Interview with Schneider National's Judy Lemke Company:  Schneider National  Video   |   Travel and Transportation   |   Published on December 17, 2013 Judy Lemke talks with Mark Sunday about the challenges Schneider National faced and how they overcame them through a companywide transformational change. For more details on these case studies, you can use this pre-filtered search on “Travel and Transportation” / “Middleware” / “Service Oriented Architecture” or browse on your own at www.oracle.com/customers

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  • Building an OpenStack Cloud for Solaris Engineering, Part 1

    - by Dave Miner
    One of the signature features of the recently-released Solaris 11.2 is the OpenStack cloud computing platform.  Over on the Solaris OpenStack blog the development team is publishing lots of details about our version of OpenStack Havana as well as some tips on specific features, and I highly recommend reading those to get a feel for how we've leveraged Solaris's features to build a top-notch cloud platform.  In this and some subsequent posts I'm going to look at it from a different perspective, which is that of the enterprise administrator deploying an OpenStack cloud.  But this won't be just a theoretical perspective: I've spent the past several months putting together a deployment of OpenStack for use by the Solaris engineering organization, and now that it's in production we'll share how we built it and what we've learned so far.In the Solaris engineering organization we've long had dedicated lab systems dispersed among our various sites and a home-grown reservation tool for developers to reserve those systems; various teams also have private systems for specific testing purposes.  But as a developer, it can still be difficult to find systems you need, especially since most Solaris changes require testing on both SPARC and x86 systems before they can be integrated.  We've added virtual resources over the years as well in the form of LDOMs and zones (both traditional non-global zones and the new kernel zones).  Fundamentally, though, these were all still deployed in the same model: our overworked lab administrators set up pre-configured resources and we then reserve them.  Sounds like pretty much every traditional IT shop, right?  Which means that there's a lot of opportunity for efficiencies from greater use of virtualization and the self-service style of cloud computing.  As we were well into development of OpenStack on Solaris, I was recruited to figure out how we could deploy it to both provide more (and more efficient) development and test resources for the organization as well as a test environment for Solaris OpenStack.At this point, let's acknowledge one fact: deploying OpenStack is hard.  It's a very complex piece of software that makes use of sophisticated networking features and runs as a ton of service daemons with myriad configuration files.  The web UI, Horizon, doesn't often do a good job of providing detailed errors.  Even the command-line clients are not as transparent as you'd like, though at least you can turn on verbose and debug messaging and often get some clues as to what to look for, though it helps if you're good at reading JSON structure dumps.  I'd already learned all of this in doing a single-system Grizzly-on-Linux deployment for the development team to reference when they were getting started so I at least came to this job with some appreciation for what I was taking on.  The good news is that both we and the community have done a lot to make deployment much easier in the last year; probably the easiest approach is to download the OpenStack Unified Archive from OTN to get your hands on a single-system demonstration environment.  I highly recommend getting started with something like it to get some understanding of OpenStack before you embark on a more complex deployment.  For some situations, it may in fact be all you ever need.  If so, you don't need to read the rest of this series of posts!In the Solaris engineering case, we need a lot more horsepower than a single-system cloud can provide.  We need to support both SPARC and x86 VM's, and we have hundreds of developers so we want to be able to scale to support thousands of VM's, though we're going to build to that scale over time, not immediately.  We also want to be able to test both Solaris 11 updates and a release such as Solaris 12 that's under development so that we can work out any upgrade issues before release.  One thing we don't have is a requirement for extremely high availability, at least at this point.  We surely don't want a lot of down time, but we can tolerate scheduled outages and brief (as in an hour or so) unscheduled ones.  Thus I didn't need to spend effort on trying to get high availability everywhere.The diagram below shows our initial deployment design.  We're using six systems, most of which are x86 because we had more of those immediately available.  All of those systems reside on a management VLAN and are connected with a two-way link aggregation of 1 Gb links (we don't yet have 10 Gb switching infrastructure in place, but we'll get there).  A separate VLAN provides "public" (as in connected to the rest of Oracle's internal network) addresses, while we use VxLANs for the tenant networks. One system is more or less the control node, providing the MySQL database, RabbitMQ, Keystone, and the Nova API and scheduler as well as the Horizon console.  We're curious how this will perform and I anticipate eventually splitting at least the database off to another node to help simplify upgrades, but at our present scale this works.I had a couple of systems with lots of disk space, one of which was already configured as the Automated Installation server for the lab, so it's just providing the Glance image repository for OpenStack.  The other node with lots of disks provides Cinder block storage service; we also have a ZFS Storage Appliance that will help back-end Cinder in the near future, I just haven't had time to get it configured in yet.There's a separate system for Neutron, which is our Elastic Virtual Switch controller and handles the routing and NAT for the guests.  We don't have any need for firewalling in this deployment so we're not doing so.  We presently have only two tenants defined, one for the Solaris organization that's funding this cloud, and a separate tenant for other Oracle organizations that would like to try out OpenStack on Solaris.  Each tenant has one VxLAN defined initially, but we can of course add more.  Right now we have just a single /24 network for the floating IP's, once we get demand up to where we need more then we'll add them.Finally, we have started with just two compute nodes; one is an x86 system, the other is an LDOM on a SPARC T5-2.  We'll be adding more when demand reaches the level where we need them, but as we're still ramping up the user base it's less work to manage fewer nodes until then.My next post will delve into the details of building this OpenStack cloud's infrastructure, including how we're using various Solaris features such as Automated Installation, IPS packaging, SMF, and Puppet to deploy and manage the nodes.  After that we'll get into the specifics of configuring and running OpenStack itself.

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  • Webcast Q&A: Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter

    - by kellsey.ruppel
    Last Thursday we had the second webcast in our WebCenter in Action webcast series, "Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter, where customer Michael Chander from Qualcomm and Vince Casarez & Gourav Goyal from Oracle Partner Keste shared how Oracle WebCenter is powering Qualcomm’s externally facing website and providing a seamless experience for their customers. In case you missed it, here's a recap of the Q&A.   Mike Chandler, Qualcomm Q: Did you run into any issues when integrating all of the different applications together?A: Definitely, our main challenges were in the area of user provisioning and security propagation, all the standard stuff you might expect when hooking up SSO for authentication and authorization. In addition, we spent several iterations getting the UI’s in sync. While everyone was given the same digital material to build too, each team interpreted and implemented it their own way. Initially as a user navigated, if you were looking for it, you could slight variations in color or font or width , stuff like that. So we had to pull all the developers responsible for the UI together and get pixel level agreement on a lot of things so we could ensure seamless transitions across applications. Q: What has been the biggest benefit your end users have seen?A: Wow, there have been several. An SSO enabled environment was huge a win for our users. The portal application that this replaced had not really been invested in by the business. With this project, we had full business participation and backing, and it really showed in some key areas like the shopping experience. For example, while ordering in the previous site, the items did not have any pictures or really usable descriptions. A tremendous amount of work was done to try and make the site more intuitive and user friendly. Site performance has also drastically improved thanks to new hardware, improved database design, and of course the fact that ADF has made great strides in runtime performance. Q: Was there any resistance internally when implementing the solution? If so, how did you overcome that?A: Within a large company, I’m sure there is always going to be competition for large projects, as there was here. Once we got through the technical analysis and settled on the technology choices, it was actually no resistance to implementing the solution. This project was fully driven by the business with the aim of long term growth. I can confidently say that the fact that this project was given the utmost importance by both the business and IT really help put down any resistance that you would typically see while implementing a new solution. Q: Given the performance, what do you estimate to be the top end capacity of the system? A:I think our top end capacity is really only limited by our hardware. I’m comfortable saying we could grow 10x on our current hardware, both in terms of transactions and users. We can easily spin up new JVM instances if needed. We already use less JVM’s than we had planned. In addition, ADF is doing a very good job with his connection pooling and application module pooling, so we see a very good ratio of users connected to the systems vs db connections, without impacting performace. Q: What's the overview or summary of feedback from the users interacting with the site?A: Feedback has been overwhelmingly positive from both the business and our customers. They’re very happy with the new SSO environment , the new LAF, and the performance of the site. Of course, it’s not all roses. No matter what, there are always going to be people that don’t like the layout or the color scheme, etc. By and large though, customers are happy and the business is happy. Q: Can you describe the impressions about the site before and after the project within Qualcomm?A: Before the project, the site worked and people were using it, but most people were not happy with it. It was slow and tended to be a bit tempermental, for example a user would perform a transaction and the system would throw and unexpected error. The user could back up and retry the steps and things would work fine, so why didn’t work the first time?. From a UI perspective, we’d hear comments like it looked like it was built by a high school student.  Vince Casarez & Gourav Goyal, Keste Q: Did you run into any obstacles when implementing the solution?A: It's interesting some people call them "obstacles" on this project we just called them "dependencies".  There were both technical and business related dependencies that we had to work out. Mike points out the SSO dependencies and the coordination and synchronization between the teams to have a seamless login experience and a seamless end user experience.  There was also a set of dependencies on the User Acceptance testing to make sure that everyone understood the use cases for how the system would be used.  With a branching into a new market and trying to match a simple user experience as many consumer sites have today, there was always a tendency for the team members to provide their suggestions on how things could be simpler.  But with all the work up front on the user design and getting the business driving this set of experiences, this minimized the downstream suggestions that tend to distract a team.  In this case, all the work up front allowed us to enumerate the "dependencies" and keep the distractions to a minimum. Q: Was there a lot of custom work that needed to be done for this particular solution?A: The focus for this particular solution was really on the custom processes. The interesting thing is that with the data flows and the integration with applications, there are some pre-built integrations, but realistically for the process flow, we had to build those. The framework and tooling we used made things easier so we didn’t have to implement core functionality, like transitioning from screen to screen or from flow to flow. The design feature of Task Flows really helped speed the development and keep the component infrastructure in line with the dynamic processes.  Task flows and other elements like Skins are core to the infrastructure or technology stack of Oracle. This then allowed the team to center the project focus around the business flows and use cases to meet the core requirements and keep the project on time. Q: What do you think were the keys to success for rolling out WebCenter?A:  The 5 main keys to success were: 1) Sponsorship from the whole organization around this project from senior executive agreement, business owners driving functionality, and IT development alignment; 2) Upfront design planning and use case definition to clearly define the project scope and requirements; 3) Focussed development and project management aligned with the top level goals and drivers; 4) User acceptance and usability testing along the way to identify potential issues and direct resolution of the issues;  and 5) Constant prioritization of the issues for development to fix by the business.  It also helps to have great team chemistry and really smart people working on the project. If you missed the webcast, be sure to catch the replay to see a live demonstration of WebCenter in action!  Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter from Oracle WebCenter

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  • Accessing your web server via IPv6

    Being able to run your systems on IPv6, have automatic address assignment and the ability to resolve host names are the necessary building blocks in your IPv6 network infrastructure. Now, that everything is in place it is about time that we are going to enable another service to respond to IPv6 requests. The following article will guide through the steps on how to enable Apache2 httpd to listen and respond to incoming IPv6 requests. This is the fourth article in a series on IPv6 configuration: Configure IPv6 on your Linux system DHCPv6: Provide IPv6 information in your local network Enabling DNS for IPv6 infrastructure Accessing your web server via IPv6 Piece of advice: This is based on my findings on the internet while reading other people's helpful articles and going through a couple of man-pages on my local system. Surfing the web - IPv6 style Enabling IPv6 connections in Apache 2 is fairly simply. But first let's check whether your system has a running instance of Apache2 or not. You can check this like so: $ service apache2 status Apache2 is running (pid 2680). In case that you got a 'service unknown' you have to install Apache to proceed with the following steps: $ sudo apt-get install apache2 Out of the box, Apache binds to all your available network interfaces and listens to TCP port 80. To check this, run the following command: $ sudo netstat -lnptu | grep "apache2\W*$"tcp6       0      0 :::80                   :::*                    LISTEN      28306/apache2 In this case Apache2 is already binding to IPv6 (and implicitly to IPv4). If you only got a tcp output, then your HTTPd is not yet IPv6 enabled. Check your Listen directive, depending on your system this might be in a different location than the default in Ubuntu. $ sudo nano /etc/apache2/ports.conf # If you just change the port or add more ports here, you will likely also# have to change the VirtualHost statement in# /etc/apache2/sites-enabled/000-default# This is also true if you have upgraded from before 2.2.9-3 (i.e. from# Debian etch). See /usr/share/doc/apache2.2-common/NEWS.Debian.gz and# README.Debian.gzNameVirtualHost *:80Listen 80<IfModule mod_ssl.c>    # If you add NameVirtualHost *:443 here, you will also have to change    # the VirtualHost statement in /etc/apache2/sites-available/default-ssl    # to <VirtualHost *:443>    # Server Name Indication for SSL named virtual hosts is currently not    # supported by MSIE on Windows XP.    Listen 443</IfModule><IfModule mod_gnutls.c>    Listen 443</IfModule> Just in case that you don't have a ports.conf file, look for it like so: $ cd /etc/apache2/$ fgrep -r -i 'listen' ./* And modify the related file instead of the ports.conf. Which most probably might be either apache2.conf or httpd.conf anyways. Okay, please bear in mind that Apache can only bind once on the same interface and port. So, eventually, you might be interested to add another port which explicitly listens to IPv6 only. In that case, you would add the following in your configuration file: Listen 80Listen [2001:db8:bad:a55::2]:8080 But this is completely optional... Anyways, just to complete all steps, you save the file, and then check the syntax like so: $ sudo apache2ctl configtestSyntax OK Ok, now let's apply the modifications to our running Apache2 instances: $ sudo service apache2 reload * Reloading web server config apache2   ...done. $ sudo netstat -lnptu | grep "apache2\W*$"                                                                                               tcp6       0      0 2001:db8:bad:a55:::8080 :::*                    LISTEN      5922/apache2    tcp6       0      0 :::80                   :::*                    LISTEN      5922/apache2 There we have two daemons running and listening to different TCP ports. Now, that the basics are in place, it's time to prepare any website to respond to incoming requests on the IPv6 address. Open up any configuration file you have below your sites-enabled folder. $ ls -al /etc/apache2/sites-enabled/... $ sudo nano /etc/apache2/sites-enabled/000-default <VirtualHost *:80 [2001:db8:bad:a55::2]:8080>        ServerAdmin [email protected]        ServerName server.ios.mu        ServerAlias server Here, we have to check and modify the VirtualHost directive and enable it to respond to the IPv6 address and port our web server is listening to. Save your changes, run the configuration test and reload Apache2 in order to apply your modifications. After successful steps you can launch your favourite browser and navigate to your IPv6 enabled web server. Accessing an IPv6 address in the browser That looks like a successful surgery to me... Note: In case that you received a timeout, check whether your client is operating on IPv6, too.

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  • FOUR questions to ask if you are implementing DATABASE-AS-A-SERVICE

    - by Sudip Datta
    During my ongoing tenure at Oracle, I have met all types of DBAs. Happy DBAs, unhappy DBAs, proud DBAs, risk-loving DBAs, cautious DBAs. These days, as Database-as-a-Service (DBaaS) becomes more mainstream, I find some complacent DBAs who are basking in their achievement of having implemented DBaaS. Some others, however, are not that happy. They grudgingly complain that they did not have much of a say in the implementation, they simply had to follow what their cloud architects (mostly infrastructure admins) offered them. In most cases it would be a database wrapped inside a VM that would be labeled as “Database as a Service”. In other cases, it would be existing brute-force automation simply exposed in a portal. As much as I think that there is more to DBaaS than those approaches and often get tempted to propose Enterprise Manager 12c, I try to be objective. Neither do I want to dampen the spirit of the happy ones, nor do I want to stoke the pain of the unhappy ones. As I mentioned in my previous post, I don’t deny vanilla automation could be useful. I like virtualization too for what it has helped us accomplish in terms of resource management, but we need to scrutinize its merit on a case-by-case basis and apply it meaningfully. For DBAs who either claim to have implemented DBaaS or are planning to do so, I simply want to provide four key questions to ponder about: 1. Does it make life easier for your end users? Database-as-a-Service can have several types of end users. Junior DBAs, QA Engineers, Developers- each having their own skillset. The objective of DBaaS is to make their life simple, so that they can focus on their core responsibilities without having to worry about additional stuff. For example, if you are a Developer using Oracle Application Express (APEX), you want to deal with schema, objects and PL/SQL code and not with datafiles or listener configuration. If you are a QA Engineer needing database copies for functional testing, you do not want to deal with underlying operating system patching and compliance issues. The question to ask, therefore, is, whether DBaaS makes life easier for those users. It is often convenient to give them VM shells to deal with a la Amazon EC2 IaaS, but is that what they really want? Is it a productive use of a developer's time if he needs to apply RPM errata to his Linux operating system. Asking him to keep the underlying operating system current is like making a guest responsible for a restaurant's decor. 2. Does it make life easier for your administrators? Cloud, in general, is supposed to free administrators from attending to mundane tasks like provisioning services for every single end user request. It is supposed to enable a readily consumable platform and enforce standardization in the process. For example, if a Service Catalog exposes DBaaS of specific database versions and configurations, it, by its very nature, enforces certain discipline and standardization within the IT environment. What if, instead of specific database configurations, cloud allowed each end user to create databases of their liking resulting in hundreds of version and patch levels and thousands of individual databases. Therefore the right question to ask is whether the unwanted consequence of DBaaS is OS and database sprawl. And if so, who is responsible for tracking them, backing them up, administering them? Studies have shown that these administrative overheads increase exponentially with new targets, and it could result in a management nightmare. That leads us to our next question. 3. Does it satisfy your Security Officers and Compliance Auditors? Compliance Auditors need to know who did what and when. They also want the cloud platform to be secure, so that end users have little freedom in tampering with it. Dealing with VM sprawl is not the easiest of challenges, let alone dealing with them as they keep getting reconfigured and moved around. This leads to the proverbial needle in the haystack problem, and all it needs is one needle to cause a serious compliance issue in the enterprise. Bottomline is, flexibility and agility should not come at the expense of compliance and it is very important to get the balance right. Can we have security and isolation without creating compliance challenges? Instead of a ‘one size fits all approach’ i.e. OS level isolation, can we think smartly about database isolation or schema based isolation? This is where the appropriate resource modeling needs to be applied. The usual systems management vendors out there with heterogeneous common-denominator approach have compromised on these semantics. If you follow Enterprise Manager’s DBaaS solution, you will see that we have considered different models, not precluding virtualization, for different customer use cases. The judgment to use virtual assemblies versus databases on physical RAC versus Schema-as-a-Service in a single database, should be governed by the need of the applications and not by putting compliance considerations in the backburner. 4. Does it satisfy your CIO? Finally, does it satisfy your higher ups? As the sponsor of cloud initiative, the CIO is expected to lead an IT transformation project, not merely a run-of-the-mill IT operations. Simply virtualizing server resources and delivering them through self-service is a good start, but hardly transformational. CIOs may appreciate the instant benefit from server consolidation, but studies have revealed that the ROI from consolidation would flatten out at 20-25%. The question would be: what next? As we go higher up in the stack, the need to virtualize, segregate and optimize shifts to those layers that are more palpable to the business users. As Sushil Kumar noted in his blog post, " the most important thing to note here is the enterprise private cloud is not just an IT project, rather it is a business initiative to create an IT setup that is more aligned with the needs of today's dynamic and highly competitive business environment." Business users could not care less about infrastructure consolidation or virtualization - they care about business agility and service level assurance. Last but not the least, lot of CIOs get miffed if we ask them to throw away their existing hardware investments for implementing DBaaS. In Oracle, we always emphasize on freedom of choosing a platform; hence Enterprise Manager’s DBaaS solution is platform neutral. It can work on any Operating System (that the agent is certified on) Oracle’s hardware as well as 3rd party hardware. As a parting note, I urge you to remember these 4 questions. Remember that your satisfaction as an implementer lies in the satisfaction of others.

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  • ?RAC????????????

    - by Allen Gao
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UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Book Title"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.5pt; mso-bidi-font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-font-kerning:1.0pt;} ????????????????????????????????????????,??????????????Oracle RAC?????????????????????????????,???????????????????,??????RAC???????????,????????????????????????????????????,????3???RAC????????????? ????????MOS ??"Top 11 Things to do NOW to Stabilize your RAC Cluster Environment”(DOC ID 1344678.1)???,???,??????3???????????,?????????????????????????????,???,?????????????????,??,??????????????,??????????????????????,?????????????,??????????????????????,???????RAC DBA???? ??????? (PSU)??,?????????PSU? ???????????,???????Oracle???????????(PSU)???PSU?????????????????,??PSU???????????????????PSU????????,???????????????PSU,????????6????????????????????BUG????,??????????,?????????????????????,???9???,???RAC???(Cluster)BUG,??7%??BUG??????,??????????BUG??????????????????????PSU??????RAC???,PSU????????: PSU?????Grid Infrastructure(GI)home,???????????RDBMS home???????,??GI home????PSU,?????home?????,??????????GI????????????,??????,??RDBMS PSU,GI PSU??????????GI home??????PSU,???????RDBMS??PSU? RAC????PSU????rolling????? –?????????GI? RDBMS?????????????????,??PSU???????,???????????????? ???????????PSU,????????????,?????????PSU????,???RAC?????????????PSU???,???????????????????? ??PSU?????, ??????MOS??: NOTE 854428.1   Intro to Patch Set Updates (PSU) NOTE 1082394.1 11.2.0.X Grid Infrastructure PSU Known Issues NOTE 756671.1   Oracle Recommended Patches -- Oracle Database NOTE 161549.1   Oracle Database, Networking and Grid Agent Patches for Microsoft Platforms NOTE 810394.1   RAC and Oracle Clusterware Best Practices and Starter Kit 11gR2???????,?Diagwait???13? ?2012?,??45%????????11gR2???????,????diagwait?13????RAC???????????,????diagwait??????????????,????????????????, diagwait??RAC?????????????: ?????,??????OPROCD?????1??0.5?????,????,??OPROCD??? 1.5????,?????????diagwait????13??OPROCD??????????10?( diagwait - CSS????[???3?]),????????OPROCD???????????????'?'?????????????,1.5??????????????????OPROCD?????????????11?(1?????+10????)? ?????/???????,??diagwait,??????????????????????,??,????????????? ?11g?2?(11.2.0.1?????)??,?????????????,???????,??????????????????,????????????????,?????????????????????diagwait????????,????????????????????,????????Oracle?????(OCR),?????????OCR???????????,?????????diagwai?????????????????: # $CLUSTERWARE_HOME\bin\crsctl get css diagwait ????DIAGWAIT???,??????MOS??: NOTE 567730.1  Changes in Oracle Clusterware on Linux with the 10.2.0.4 Patchset NOTE 559365.1  Using Diagwait as a diagnostic to get more information for diagnosing Oracle Clusterware Node evictions NOTE 810394.1 RAC and Oracle Clusterware Best Practices and Starter Kit ??OS Watcher Black Box(OSWbb) ? Cluster Health Monitor(CHM) ????????OS??????????????,??,??????OS Watcher Black Box(OSWbb)(??OS Watcher)?Cluster Health Monitor(CHM)????????OS???,??DBA????????????????????????????,?????????????,??????????,?????????????????????????OS????????,????????????,???????????????????? OSWbb?????????,??????,????OS??????????????,????OS??????OSWbb???????: ?????,??30??????????OS?????????????(??5??)????????????????????,?1???5????????????????????????30????????,Oracle???????????????OS?????????????,Oracle??????OSWbb?20???????? OSWbb?????????????????Oracle???????????????????OS????,??,?????????????????????????Oracle???????,?????????????,????????????????? ???11.2.0.3??,??????(HP-UX??)?,Oracle GI?????????,Cluster Health Monitor (CHM)?CHM??????,?????OSW????,??,???????OSW????,?????????? Oracle??????????????????OSWbb?/?CHM,?????????,????????????????????,??????????OSWbb,???????????RAC??,??????????????????(???NOTE 580513.1“How To Start OS Watcher Black Box Every System Boot”??????)? ??OSWbb?CHM?????, ??????MOS??: NOTE 301137.1   OS Watcher Black Box User Guide NOTE 1328466.1 Cluster Health Monitor (CHM) FAQ NOTE 810394.1   RAC and Oracle Clusterware Best Practices and Starter Kit ?? ?????????RAC/ Oracle?????????????3???????????3?,?????RAC??????,?????????????????,?????MOS??: NOTE 1344678.1 Top 11 Things to do NOW to Stabilize your RAC Cluster Environment ????,???MOS-RAC/Scalability community??,?Oracle???????????,????RAC/ Oracle?????

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  • Install McAfee ePO Agent via Group Policy

    - by neildeadman
    We have recently deployed ePO to our infrastructure, but the Agent will not deploy to all systems. We suspect this is a firewall issue as disabing Windows Firewall generally makes it work. We have decided to install the Agent via Group Policy to make sure all systems get the it and then ePO will deploy VirusScan on reboot. Following the manual I have run: Framepkg.exe /gengpomsi /SiteInfo=<sharedpath>\SiteList.xml /FrmInstLogLoc=<localtempDir> \<filename>.log and then created the GPO, but it never installs. Has anyone managed to get this working? Or maybe they can suggest a resolution for the failed installs of Agent deploy from ePO?

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  • Windows 2003 VM, not connecting to VM Network

    - by TheWellington
    I am running VMware's vSphere infrastructure. I have a windows 2003 VM that is suddenly not connected to the network. I can log into vSphere and see that the VM is running, but it does not connect to the VM network. The firewall on this VM is not running. The network adapter in the VM is configured correctly. The only evidence I see indicating an issue is in the event viewer. I have the following entry. Source: VMUpgradeHelper EventID: 270 Description: Not restoring network configuration for adapter with MAC address 00:50:56:xx:xx:xx. The device ID for this adapter is unchanged. THis VM is a webserver, and it was working beautifully just two days ago. "nothing" has happened... so I am at a loss as to what may have happened. Ideas??

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  • How to target SCOM 2007 R2 monitor to monitor only one server

    - by Trondh
    Hi, This might be basic, but hopefully someone can help me: We have a well-working SCOM 2007 R2 implementation monitoring our Microsoft infrastructure. Now, on one of these servers there's an event (logged to the eventlog) that I need to be alerted on. I have created a group and put this one windows server in it. Then, I created a monitor with simple event detection, entered the event id and used the group name as "monitor target". This doesnt work - the monitor doesn't show up in health explorer at all. However, If I create the monitor with "Windows computers" as target it works, but that means I'll have to disable the monitor, and then enable it for the group, which is cumbersome and slightly illogical to me. Is this by design, or am I doing something wrong?

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  • Unable to make admin interface connection to server when moving a mailbox.

    - by TheCodeMonk
    I have an existing Exchange 2003 server running on Windows Server 2003. I am in the process of replacing our current server infrastructure and virtualizing it all in Hyper-V. I have Essential Business Server 2008 installed in 3 separate VMs and running. Everything seems to be working fine so far. I am now trying to migrate my exchange mailboxes over to the new exchange server in the messaging server and every time I try I get this error: MapiExceptionNetworkError: Unable to make admin interface connection to server. (hr=0x80040115, ec=-2147221227) I have done some searching and found solutions like adding the computer to the exchange domain servers groups and install group, also making sure the user logged into the new server is in the proper groups. I also saw a solution in making sure that any unused NICs are disabled. I've tried all that to no avail.

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  • OCS 2007: Issues with /LiveServer/MCUFactory

    - by routeNpingme
    I'm not really an Office Communications Server expert, but just trying to resolve some seemingly minor issues with a new install... The following error is occurring in the OCS event log, and when I try to visit https://servername:444/LiveServer/MCUFactory in Internet Explorer to test the address, I just get a "page cannot be displayed" error. I can telnet to port 444 on the server and verify that the port is open and listening. Any ideas? Event Type: Error Event Source: OCS MCU Infrastructure Event Category: (1022) Event ID: 61013 Date: 7/28/2009 Time: 8:47:42 AM User: N/A Computer: COMM2 Description: The process DataMCUSvc(1284) failed to send health notifications to the MCU factory at https://servername:444/LiveServer/MCUFactory/. Failure occurrences: 29, since 7/28/2009 8:40:27 AM. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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  • AD DS or AD LDS

    - by rajeevrautela
    Hi all, Greeetings !!! I need a suggestion about having AD DS or AD LDS for my infrastructure. So lets begin, Ex. I am having a website which as of now do not have any log in facility for the visitors, now we are developing a new application so that the visitors can create account on the website. the best example you can think of is of any telecom service provider, they have their webiste and now is creating a login facility for it's customers so the users can create an account and can subscribe for ebill sort of facilties. Hope the situation is clear now. for this particular application, i intend to have a web server, an application server, a DB server, one SMTP server and one AD server(for authentication of users and for saving the profiles also). My question here starts on AD front, here do i need AD DS or AD LDS here, what i need from AD is 1) provide user authentication, 2) provide role based access. this is my query. hope i'll get the answer very soon.

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  • Exchange 2007 Email Error 451 4.7.0 Timeout waiting for client input

    - by HK1
    Our SBS 2008 server with Exchange 2007 started rejecting some (most) emails starting about 3 or 4 days ago. The return failure message looks something like this: The error that the other server returned was: 451 451 4.7.0 Timeout waiting for client input (state 18) I've rebooted our Sonicwall TZ-210 router and that doesn't make any difference. I think this problem has something to do with MTU (packet size) but I don't understand why the problem just started now. We haven't made any changes to our network infrastructure for weeks. If I ping our SonicWall (DSL connection, bridge mode) forcing unfragmented packets, I start getting packet dropouts at packet size 1320 or so. Maybe this is completely normal, I'm not sure. I haven't tried rebooting the DSL modem yet because I'm not on site. That's one of the next things I'll try.

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  • VMware ESXi - varying CPU time (CPU reservation)

    - by Tomo
    Hello! I'm running FreeBSD 7.2 under VMware ESXi 3.5. Host has 2 physical CPUs and the BSD box is currently the only running VM. Only one virtual CPU is assigned to the VM. When measuring CPU time of a specific program, I get very different results from time to time. Processor usage is reported differently by VMware, based on the system load. Is it possible to assign a constant share of a physical CPU to specific VM? I would like the CPU time to be more or less much constant. I tried setting CPU reservation when configuring VM in the VMware Infrastructure Client, but the CPU time still varies a lot. Thanks in advance!

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  • Windows 2003 VM, not connecting to VM Network

    - by TheWellington
    I am running VMware's vSphere infrastructure. I have a windows 2003 VM that is suddenly not connected to the network. I can log into vSphere and see that the VM is running, but it does not connect to the VM network. The firewall on this VM is not running. The network adapter in the VM is configured correctly. The only evidence I see indicating an issue is in the event viewer. I have the following entry. Source: VMUpgradeHelper EventID: 270 Description: Not restoring network configuration for adapter with MAC address 00:50:56:xx:xx:xx. The device ID for this adapter is unchanged. THis VM is a webserver, and it was working beautifully just two days ago. "nothing" has happened... so I am at a loss as to what may have happened. Ideas??

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  • STUN-server using AWS

    - by Yrlec
    We are about to hire some consultants to help us set up an AWS-based server environment that will enable us to handle NAT Traversal for our P2P application. One important part of the NAT Traversal infrastructure is the STUN-server (http://en.wikipedia.org/wiki/STUN). They just told us that in order for the STUN-server to work you must have two public static IP-addresses pointing to the same server. To more specific they said this: It appears that you need 2 static IPs for each server for the STUN to work. Please note, these IPs have to be put into the configuration file, therefore, each time you restart the instance you have to make sure you either use the same IPs or you have to update configuration. As you plan to use AWS for your installation, please confirm that you can have 2 static IP for each server. Our question is if this is possible using AWS and if so, how? If not, do you know any other way to set up a STUN-server using AWS?

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  • SSRS 2008 & MOSS 2007 Alternate Access Mapping Problem

    - by Mauro
    I have a MOSS Server with SSRS 2008 Ent Ed configured in Sharepoint Integrated mode. It all works well as http://servername:88/ on the default host header. MOSS works fine using the external host name too on the intranet AAM field (http://site.domain.com/) however SSRS fails on the same url with the message: An unexpected error occurred while connecting to the report server. Verify that the report server is available and configured for SharePoint integrated mode. I think the issue is further complicated by our Windows 2008 infrastructure in which we've never been able to get SPN's working for Kerberos. SQL Server however, is on the same machine so I dont think it is a kerberos double hop issue. Extra info MOSS/SSRS are on a VM running Windows 2003 R2 VM is hosted on Win2008 HyperV DC is on Windows 2008 SBS

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  • Solarwinds SDK/customisation

    - by Shane
    Hi, Sorry if this is the wrong place to post, but it is a hybrid serverfault/stackoverflow question. I've been directed to take a look at Solarwinds, which is an excellent network monitoring solution, for an internal project. Basically we want to write our own panel to display information custom to our network infrastructure. Has anyone done anything like this, or know if there is a plugin SDK giving developer access? [edit:] Also, if anyone knows of any other Solarwinds-type open source network solutions, please let me know. Cheers, Shane

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  • Anyone have experience with Silicon Mechanics 4-Node Machines?

    - by Matt Simmons
    I'm taking a look at buying some new servers (small infrastructure, 2 racks, etc), and although I like a lot of the features in blades, I'm looking at the price point for Silicon Mechanics' 4-node machines. http://www.siliconmechanics.com/i27091/xeon-2U-4-Node.php It's a bit like a mini-blade enclosure, but has no shared resources, except for the redundant power supplies. A single point of management would be great, but for the low price point here, I'm possibly willing to give that up, if the server quality is adequate. Basically, have you used these machines? Any problems? Anything you like?

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