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  • Facebook integration in Empathy doesn't work in 12.10

    - by skerit
    The new web apps feature is fun, I've set up everything as it should be, but Empathy still doesn't connect to Facebook. When I go to the "Online-accounts" dialog and open the Empathy options dialog in the Facebook tab this shows up: Identification is blank and can't be edited Alias is blank, but can be edited A notification saying "Go online to edit your personal data" is visible I've tried logging into Facebook using my email address AND my username, both with the same results.

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  • Error connecting to online fossil repository after changing password.

    - by Toby Allen
    I set up a fossil repository on a shared hosting account I have. I created a perl script fossil.pl that points to a cloned repository that I put up on the webspace. I set all the correct permissions (755). When I go to fossil.pl I get the web ui. Everythings cool. However I'm having a problem with pushes and hoping someone could point me to a solution. When I clone a repository it sets a new password for me (Toby) in the new cloned repository. If I push to this repository online without changing the password it works fine, I can push up changes from my local machine to the online repository. However once I change the password for Toby (to something more easily remembered by me) I get the following error. Bytes Cards Artifacts Deltas Send: 1810 9 0 2 1Server Error: not authorized to write fossil: server says: not authorized to write Anyone know why this is happening? Anyone know how to fix it?

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  • Online Image Slideshow Question. File Access Problems.

    - by msandbot
    Hi, I have a flash .swf file that I embed on my webpage. On my server I have the .swf file and multiple image folders. I would like to load every file in one of those folders into the flash slideshow. How should I go about doing this? I tried used Air but it doesn't work on my system as an application so I doubt it will work online. Eventually I plan on making a menu where you can select different folders to display and since they are of different sizes, a foreach loop would be optimal. Keeping a txt file with the number of images is also possible if theres a way to read that in, but I would prefer the more dynamic approach. I am working towards using php for the website if that helps find a solution. Thanks, -Mike Also my slideshow works great online currently but i have to hardcode in the number of files.

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  • Superclass Sensitive Actions

    - by Geertjan
    I've created a small piece of functionality that enables you to create actions for Java classes in the IDE. When the user right-clicks on a Java class, they will see one or more actions depending on the superclass of the selected class. To explain this visually, here I have "BlaTopComponent.java". I right-click on its node in the Projects window and I see "This is a TopComponent": Indeed, when you look at the source code of "BlaTopComponent.java", you'll see that it implements the TopComponent class. Next, in the screenshot below, you see that I have right-click a different class. In this case, there's an action available because the selected class implements the ActionListener class. Then, take a look at this one. Here both TopComponent and ActionListener are superclasses of the current class, hence both the actions are available to be invoked: Finally, here's a class that subclasses neither TopComponent nor ActionListener, hence neither of the actions that I created for doing something that relates to TopComponents or ActionListeners is available, since those actions are irrelevant in this context: How does this work? Well, it's a combination of my blog entries "Generic Node Popup Registration Solution" and "Showing an Action on a TopComponent Node". The cool part is that the definition of the two actions that you see above is remarkably trivial: import java.awt.event.ActionEvent; import java.awt.event.ActionListener; import javax.swing.JOptionPane; import org.openide.loaders.DataObject; import org.openide.util.Utilities; public class TopComponentSensitiveAction implements ActionListener { private final DataObject context; public TopComponentSensitiveAction() { context = Utilities.actionsGlobalContext().lookup(DataObject.class); } @Override public void actionPerformed(ActionEvent ev) { //Do something with the context: JOptionPane.showMessageDialog(null, "TopComponent: " + context.getNodeDelegate().getDisplayName()); } } The above is the action that will be available if you right-click a Java class that extends TopComponent. This, in turn, is the action that will be available if you right-click a Java class that implements ActionListener: import java.awt.event.ActionEvent; import java.awt.event.ActionListener; import javax.swing.JOptionPane; import org.openide.loaders.DataObject; import org.openide.util.Utilities; public class ActionListenerSensitiveAction implements ActionListener { private final DataObject context; public ActionListenerSensitiveAction() { context = Utilities.actionsGlobalContext().lookup(DataObject.class); } @Override public void actionPerformed(ActionEvent ev) { //Do something with the context: JOptionPane.showMessageDialog(null, "ActionListener: " + context.getNodeDelegate().getDisplayName()); } } Indeed, the classes, at this stage are the same. But, depending on what I want to do with TopComponents or ActionListeners, I now have a starting point, which includes access to the DataObject, from where I can get down into the source code, as shown here. This is how the two ActionListeners that you see defined above are registered in the layer, which could ultimately be done via annotations on the ActionListeners, of course: <folder name="Actions"> <folder name="Tools"> <file name="org-netbeans-sbas-impl-TopComponentSensitiveAction.instance"> <attr stringvalue="This is a TopComponent" name="displayName"/> <attr name="instanceCreate" methodvalue="org.netbeans.sbas.SuperclassSensitiveAction.create"/> <attr name="type" stringvalue="org.openide.windows.TopComponent"/> <attr name="delegate" newvalue="org.netbeans.sbas.impl.TopComponentSensitiveAction"/> </file> <file name="org-netbeans-sbas-impl-ActionListenerSensitiveAction.instance"> <attr stringvalue="This is an ActionListener" name="displayName"/> <attr name="instanceCreate" methodvalue="org.netbeans.sbas.SuperclassSensitiveAction.create"/> <attr name="type" stringvalue="java.awt.event.ActionListener"/> <attr name="delegate" newvalue="org.netbeans.sbas.impl.ActionListenerSensitiveAction"/> </file> </folder> </folder> <folder name="Loaders"> <folder name="text"> <folder name="x-java"> <folder name="Actions"> <file name="org-netbeans-sbas-impl-TopComponentSensitiveAction.shadow"> <attr name="originalFile" stringvalue="Actions/Tools/org-netbeans-sbas-impl-TopComponentSensitiveAction.instance"/> <attr intvalue="150" name="position"/> </file> <file name="org-netbeans-sbas-impl-ActionListenerSensitiveAction.shadow"> <attr name="originalFile" stringvalue="Actions/Tools/org-netbeans-sbas-impl-ActionListenerSensitiveAction.instance"/> <attr intvalue="160" name="position"/> </file> </folder> </folder> </folder> </folder> The most important parts of the layer registration are the lines that are highlighted above. Those lines connect the layer to the generic action that delegates back to the action listeners defined above, as follows: public final class SuperclassSensitiveAction extends AbstractAction implements ContextAwareAction { private final Map map; //This method is called from the layer, via "instanceCreate", //magically receiving a map, which contains all the attributes //that are defined in the layer for the file: static SuperclassSensitiveAction create(Map map) { return new SuperclassSensitiveAction(Utilities.actionsGlobalContext(), map); } public SuperclassSensitiveAction(Lookup context, Map m) { super(m.get("displayName").toString()); this.map = m; String superclass = m.get("type").toString(); //Enable the menu item only if //we're dealing with a class of type superclass: JavaSource javaSource = JavaSource.forFileObject( context.lookup(DataObject.class).getPrimaryFile()); try { javaSource.runUserActionTask(new ScanTask(this, superclass), true); } catch (IOException ex) { Exceptions.printStackTrace(ex); } //Hide the menu item if it isn't enabled: putValue(DynamicMenuContent.HIDE_WHEN_DISABLED, true); } @Override public void actionPerformed(ActionEvent ev) { ActionListener delegatedAction = (ActionListener)map.get("delegate"); delegatedAction.actionPerformed(ev); } @Override public Action createContextAwareInstance(Lookup actionContext) { return new SuperclassSensitiveAction(actionContext, map); } private class ScanTask implements Task<CompilationController> { private SuperclassSensitiveAction action = null; private String superclass; private ScanTask(SuperclassSensitiveAction action, String superclass) { this.action = action; this.superclass = superclass; } @Override public void run(final CompilationController info) throws Exception { info.toPhase(Phase.ELEMENTS_RESOLVED); new EnableIfGivenSuperclassMatches(info, action, superclass).scan( info.getCompilationUnit(), null); } } private static class EnableIfGivenSuperclassMatches extends TreePathScanner<Void, Void> { private CompilationInfo info; private final AbstractAction action; private final String superclassName; public EnableIfGivenSuperclassMatches(CompilationInfo info, AbstractAction action, String superclassName) { this.info = info; this.action = action; this.superclassName = superclassName; } @Override public Void visitClass(ClassTree t, Void v) { Element el = info.getTrees().getElement(getCurrentPath()); if (el != null) { TypeElement te = (TypeElement) el; List<? extends TypeMirror> interfaces = te.getInterfaces(); if (te.getSuperclass().toString().equals(superclassName)) { action.setEnabled(true); } else { action.setEnabled(false); } for (TypeMirror typeMirror : interfaces) { if (typeMirror.toString().equals(superclassName)){ action.setEnabled(true); } } } return null; } } } This is a pretty cool solution and, as you can see, very generic. Create a new ActionListener, register it in the layer so that it maps to the generic class above, and make sure to set the type attribute, which defines the superclass to which the action should be sensitive.

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  • MySQL – Learning MySQL Online in 6 Hours – MySQL Fundamentals in 320 Minutes

    - by Pinal Dave
    MySQL is one of the most popular database language and I have been recently working with it a lot. Data have no barrier and every database have their own place. I have been working with MySQL for quite a while and just like SQL Server, I often find lots of people asking me if I have a tutorial which can teach them MySQL from the beginning. Here is the good news, I have written two different courses on MySQL Fundamentals, which is available online. The reason for writing two different courses was to keep the learning simple. Both of the courses are absolutely connected with other but designed if you watch either of the course independently you can watch them and learn without dependencies. However, if you ask me, I will suggest that you watch MySQL Fundamentals Part 1 course following with MySQL Fundamentals Part 2 course. Let us quickly explore outline of MySQL courses. MySQL Fundamental – 1 (157 minutes) MySQL is a popular choice of database for use in web applications, and is a central component of the widely used LAMP open source web application software stack. This course covers the fundamentals of MySQL, including how to install MySQL as well as written basic data retrieval and data modification queries. Introduction (duration 00:02:12) Installations and GUI Tools (duration 00:13:51) Fundamentals of RDBMS and Database Designs (duration 00:16:13) Introduction MYSQL Workbench (duration 00:31:51) Data Retrieval Techniques (duration 01:11:13) Data Modification Techniques (duration 00:20:41) Summary and Resources (duration 00:01:31) MySQL Fundamental – 2 (163 minutes) MySQL is a popular choice of database for use in web applications, and is a central component of the widely used LAMP open source web application software stack. In this course, which is part 2 of the Fundamentals of MySQL series, we explore more advanced topics such as stored procedures & user-defined functions, subqueries & joins, views and events & triggers. Introduction (duration 00:02:09) Joins, Unions and Subqueries (duration 01:03:56) MySQL Functions (duration 00:36:55) MySQL Views (duration 00:19:19) Stored Procedures and Stored Functions (duration 00:25:23) Triggers and Events (duration 00:13:41) Summary and Resources (duration 00:02:18) Note if you click on the link above and you do not see the play button to watch the course, you will have to login to the system and watch the course. I would like to throw a challenge to you – Can you watch both of the courses in a single day? If yes, once you are done watching the course on your Pluralsight Profile Page (here is my profile http://pluralsight.com/training/users/pinal-dave) you will get following badges. If you have already watched MySQL Fundamental Part 1, you can qualify by just watching MySQL Fundamental Part 2. Just send me the link to your profile and I will publish your name on this blog. For the first five people who send me email at Pinal at sqlauthority.com; I might have something cool as a giveaway as well. Watch the teaser of MySQL course. Reference: Pinal Dave (http://blog.sqlauthority.com)  Filed under: MySQL, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Online Password Security Tactics

    - by BuckWoody
    Recently two more large databases were attacked and compromised, one at the popular Gawker Media sites and the other at McDonald’s. Every time this kind of thing happens (which is FAR too often) it should remind the technical professional to ensure that they secure their systems correctly. If you write software that stores passwords, it should be heavily encrypted, and not human-readable in any storage. I advocate a different store for the login and password, so that if one is compromised, the other is not. I also advocate that you set a bit flag when a user changes their password, and send out a reminder to change passwords if that bit isn’t changed every three or six months.    But this post is about the *other* side – what to do to secure your own passwords, especially those you use online, either in a cloud service or at a provider. While you’re not in control of these breaches, there are some things you can do to help protect yourself. Most of these are obvious, but they contain a few little twists that make the process easier.   Use Complex Passwords This is easily stated, and probably one of the most un-heeded piece of advice. There are three main concepts here: ·         Don’t use a dictionary-based word ·         Use mixed case ·         Use punctuation, special characters and so on   So this: password Isn’t nearly as safe as this: P@ssw03d   Of course, this only helps if the site that stores your password encrypts it. Gawker does, so theoretically if you had the second password you’re in better shape, at least, than the first. Dictionary words are quickly broken, regardless of the encryption, so the more unusual characters you use, and the farther away from the dictionary words you get, the better.   Of course, this doesn’t help, not even a little, if the site stores the passwords in clear text, or the key to their encryption is broken. In that case…   Use a Different Password at Every Site What? I have hundreds of sites! Are you kidding me? Nope – I’m not. If you use the same password at every site, when a site gets attacked, the attacker will store your name and password value for attacks at other sites. So the only safe thing to do is to use different names or passwords (or both) at each site. Of course, most sites use your e-mail as a username, so you’re kind of hosed there. So even though you have hundreds of sites you visit, you need to have at least a different password at each site.   But it’s easier than you think – if you use an algorithm.   What I’m describing is to pick a “root” password, and then modify that based on the site or purpose. That way, if the site is compromised, you can still use that root password for the other sites.   Let’s take that second password: P@ssw03d   And now you can append, prepend or intersperse that password with other characters to make it unique to the site. That way you can easily remember the root password, but make it unique to the site. For instance, perhaps you read a lot of information on Gawker – how about these:   P@ssw03dRead ReadP@ssw03d PR@esasdw03d   If you have lots of sites, tracking even this can be difficult, so I recommend you use password software such as Password Safe or some other tool to have a secure database of your passwords at each site. DO NOT store this on the web. DO NOT use an Office document (Microsoft or otherwise) that is “encrypted” – the encryption office automation packages use is very trivial, and easily broken. A quick web search for tools to do that should show you how bad a choice this is.   Change Your Password on a Schedule I know. It’s a real pain. And it doesn’t seem worth it…until your account gets hacked. A quick note here – whenever a site gets hacked (and I find out about it) I change the password at that site immediately (or quit doing business with them) and then change the root password on every site, as quickly as I can.   If you follow the tip above, it’s not as hard. Just add another number, year, month, day, something like that into the mix. It’s not unlike making a Primary Key in an RDBMS.   P@ssw03dRead10242010   Change the site, and then update your password database. I do this about once a month, on the first or last day, during staff meetings. (J)   If you have other tips, post them here. We can all learn from each other on this.

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  • Is it possible to view two files simultaneously in Geany?

    - by darenw
    I tend to be a simple text editor user, but when I want IDE-like features, I've been using Geany. One thing I find bothersome about it, though, is I can see only one file at a time. Sometimes I want to edit a .cpp file while looking at a .hpp file (or two) without flipping back and forth trying to memorize code. (Of course the easy answer is to try a different IDE, but if I want to stick with geany for some good reason...then what?)

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  • Rendering Flickr Cats Via Backbone.js

    - by Geertjan
    Create a JavaScript file and refer to it inside an HTML file. Then put this into the JavaScript file: (function($) {     var CatCollection = Backbone.Collection.extend({         url: 'http://api.flickr.com/services/feeds/photos_public.gne?tags=cat&tagmode=any&format=json&jsoncallback=?',         parse: function(response) {             return response.items;         }     });     var CatView = Backbone.View.extend({         el: $('body'),         initialize: function() {             _.bindAll(this, 'render');             carCollectionInstance.fetch({                 success: function(response, xhr) {                     catView.render();                 }             });         },         render: function() {             $(this.el).append("<ul></ul>");             for (var i = 0; i < carCollectionInstance.length; i++) {                 $('ul', this.el).append("<li>" + i + carCollectionInstance.models[i].get("description") + "</li>");             }         }     });     var carCollectionInstance = new CatCollection();     var catView = new CatView(); })(jQuery); Apologies for any errors or misused idioms. It's my second day with Backbone.js, in fact, my second day with JavaScript. I haven't seen anywhere online so far where an example such as the above is found, though plenty that do kind of or pieces of the above, or explain in text, without an actual full example. The next step, and the only reason for the above experiment, is to create some JPA entities and expose them via RESTful webservices created on EJB methods, for consumption into an HTML5 application via a Backbone.js script very similar to the above. 

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  • Can't install ruby-debug-ide on Windows 7

    - by Jack Allan
    I'm running netbeans 6.8 on windows 7 pro (x64) with the bitnami stack and I'm using ruby 1.8.7-p72. Note: I can't change the version of ruby I am using because I am working with a team, this is a college project and we have only 3 weeks left before we have to hand it in. Changing the version of ruby at this time would be too much work I think. I can't debug my code with the IDE. It says I must have the fast-debugger installed but I cannot install it. When I try through the gui I get the following message: Building native extensions. This could take a while... ERROR: Error installing ruby-debug-ide: ERROR: Failed to build gem native extension. "C:/Program Files/BitNami RubyStack/ruby/bin/ruby.exe" mkrf_conf.rb Building native extensions. This could take a while... Gem files will remain installed in C:/Program Files/BitNami RubyStack/ruby/lib/ruby/gems/1.8/gems/ruby-debug-ide-0.4.8 for inspection. Results logged to C:/Program Files/BitNami RubyStack/ruby/lib/ruby/gems/1.8/gems/ruby-debug-ide-0.4.8/ext/gem_make.out I have tracked the problem down to a gcc not being installed... I have installed cygwin but I'm not sure what I am doing and it's still not working... Anyone know how to fix this problem? (BTW- I have already done a lot of googling on this)

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  • Good IDE for Mono on Windows

    - by Paja
    I would like to develop Mono application for Win/Linux/Mac in C# on Windows. Is there any really good (Visual Studio comparable) IDE for that? The best would be if I could manage Visual C# Express to compile solutions using the Mono compiler. I've found a #develop IDE, which looks very cool and has many features that Express edition of the Visual Studio hasn't (like plugins for TortoiseSVN, NUnit, etc). Hovewer the 3.* versions dropped support for Mono, so you are no longer able to compile solutions using the Mono compiler. There is also a MonoDevelop. I've tried it and it sucks. Not comparable to Visual Studio at all. No WinForms designer, + tons of other missing features. I would just like if they would drop the development of MonoDevelop and build a plugin for #develop instead. Is there any other good enough IDE, or is it possible to make the Visual C# Express or #develop compile the solutions with Mono compiler?

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  • VB6 App + .Net component working as compiled app but not in VB6 IDE

    - by Craig Johnston
    I have a VB6 App that uses a .Net component (via a .tlb reference in the VB6 app) which is working fine when executed as a compiled app, but it produces an error from the VB6 IDE a certain point when it is trying to use the .NET component. I should note that the error occurs when the .NET component is meant to be invoking a third party reporting component. What could the problem be? Could the VB6 IDE be looking in a different location for certain DLLs? The .tlb is in the same location as the application executable so I don't why there should be a problem. I need to have the application running in the IDE in order to debug and step through the code.

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  • One project in Delphi 2007 doesn't show procedure name in the IDE Obj Inspector's Events

    - by lgallion
    I have a Delphi project in 2007 that doesn't show the procedure names in the Object Inspector's Events such as Form OnClose, OnCreate or OnShow in the IDE. The code is there and if you click on OnCreate (for example) you are taken to the code and the IDE fills in the name of procedure. However on reload, the procedures are missing from the IDE again. This same project causes various error messages when Delphi closes also, but I am not sure if this is related (no other project developed under this Delphi does but this one is the largest app and uses several 3rd party add-in libraries). I have moved this app to various Delphi 2007 installations and it reacts the same, so it isn't a corrupt Delphi situation. Is there any way to rebuild or fix a corrupt project like this? Any help would be appreciated.

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  • Cruise control.NET invoking an IDE

    - by Maddy
    Hi, I have an IDE named VxWorks 653 2.2.3 Development shell which needed to be invoked all the time when i notice any change in my source files.So i had invoked this shell through a VB scripts which invokes two more .bat(Batch files) to get this shell popped up for execution.Now i feel that since my IDE can be invoked by command line,it can also be invoked through nant scripts using the statement like D:\WindRiver\wrenv.exe -p vxworks653-2.2.3 But what i see is that its not at all invoking.I had tried all different ways but all turned out to be in vain. Can anyone pls suggest me any way either in nant scripts or in cruise control by which my IDE can be invoked.Now at present i am using VB scripts which is a very long proceess. Thanks and regards Maddy

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  • Design Code Outside of an IDE (C#)?

    - by ryanzec
    Does anyone design code outside of an IDE? I think that code design is great and all but the only place I find myself actually design code (besides in my head) is in the IDE itself. I generally think about it a little before hand but when I go to type it out, it is always in the IDE; no UML or anything like that. Now I think having UML of your code is really good because you are able to see a lot more of the code on one screen however the issue I have is that once I type it in UML, I then have to type the actual code and that is just a big duplicate for me. For those who work with C# and design code outside of Visual Studio (or at least outside Visual Studio's text editor), what tools do you use? Do those tools allow you to convert your design to actual skeleton code? It is also possible to convert code to the design (when you update the code and need an updated UML diagram or whatnot)?

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  • Calling a function in a JavaScript file with Selenium IDE

    - by user1059903
    So, I'm running these Selenium IDE tests against a site I'm working on. Everything about the tests themselves is running fine, except I would like to do a bit of clean-up once I'm done. In my MVC3 Razor based site, I have a JavaScript file with a function that gets a JsonResult from a Controller of mine. That Controller handles the database clean-up that Selenium IDE otherwise couldn't handle. However, I'm having a hard time finding any sort of documentation on how to do this. I know I can do JavaScript{ myJavascriptGoesHere } as one of the Values for a line in the test, but I can't seem to find a way to tell it to go find my clean-up function. Is it even possible for Selenium IDE to do this sort of thing? If it comes down to it, I can just make a separate View to handle the clean-up, but I'd really like to avoid that if possible. Thanks!

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  • Microsoft’s 22tracks Music Service now Available in All Browsers

    - by Akemi Iwaya
    Are you tired of listening to the same old music and looking for something new to listen to? Then 22tracks from Microsoft is definitely worth a look! This online music service is available in your favorite browser, does not require an account to use, and lets you listen to music from multiple international sources! If you are curious about 22tracks, then the following excerpt and video sum up the service very nicely. From the blog post: The concept behind 22tracks is simple: 22 local top DJs from cities like Amsterdam, Brussels, London and Paris share their genre’s 22 hottest tracks of the moment. Each city boosts its own team of specialized DJs bringing you the newest tracks in their genre. When you get ready to select (or change to) another set of tracks, just click on the desired city at the top of the browser window, then click on the appropriate set from the drop-down list. 22tracks Homepage 22tracks and Internet Explorer team up to bring you a completely new online music experience [22tracks Blog] 22tracks about [YouTube] [via BetaNews and The Next Web]

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  • Free Online Performance Tuning Event

    - by Andrew Kelly
      On June 9th 2010 I will be showing several sessions related to performance tuning for SQL Server and they are the best kind because they are free :).  So mark your calendars. Here is the event info and URL: June 29, 2010 - 10:00 am - 3:00 pm Eastern SQL Server is the platform for business. In this day-long free virtual event, well-known SQL Server performance expert Andrew Kelly will provide you with the tools and knowledge you need to stay on top of three key areas related to peak performance...(read more)

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  • Another Questionable Article Online…

    - by Jonathan Kehayias
    At the beginning of the month I blogged about my thoughts on the virtualization feedback provided by SSWUG’s newsletter , and Rich responded with some information on how the incorrect information lead him to making incorrect conclusions.  It seems like every couple of weeks an article, tip, newsletter, whatever is posted by or on a major site that has questionable if not outright incorrect material in it.  Last week MSSQLTips posted SQL Server tempdb one or multiple data files in which...(read more)

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  • Lancement de la plateforme Microsoft Online Services : testez-la et venez en discuter avec Microsoft

    [IMG]http://www.lgmorand.com/blog/image.axd?picture=2010%2f3%2fhome_header-bg+-+Copie.jpg[/IMG] Après le lancement de sa plateforme Azure en début d'année, Microsoft a lancé début mars sa nouvelle plateforme MOS, pour Microsoft Office Services, une plateforme d'outils de communication externalisés mais restants au service de l'entreprise. Il s'agit un service destiné aux professionnels uniquement qui permet de confier certaines fonctions à Microsoft : messagerie collaborative (Exchange), travail collaboratif (Sharepoint), communications temps réel (Office Communications, Live Meeting, Communicator) et bureautique (Office).

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  • Watch Google’s I/O 2012 Developer Conference Live (Online) Starting June 27

    - by Asian Angel
    Google’s annual I/O conference begins on Wednesday this week and will be filled with exciting sessions about Android, Chrome, Google+, and more. To help you keep up with all the fun we have the links you need so that you can tune in with live streaming! Photo courtesy of Google I/O website. The keynote for Day 1 will begin at 9:30 a.m. PDT (U.S. time) and the keynote for the second day will begin at 10:00 a.m. PDT (U.S. time), so make sure to mark it on your schedule! Visit the blog post linked below for more details about signing up for Extended Events, the I/O mobile app, the liveblogging gadget, and more. SPECIAL NOTE: The Google blog post linked below was slightly ambiguous and listed both of the I/O URLs we have shown here, so make sure to keep a watch on both… How to Banish Duplicate Photos with VisiPic How to Make Your Laptop Choose a Wired Connection Instead of Wireless HTG Explains: What Is Two-Factor Authentication and Should I Be Using It?

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  • Vodacom Call Center Management on the NetBeans Platform

    - by Geertjan
    If you live in South Africa, you know about Vodacom. Vodacom is one of the dominant mobile communication companies in South Africa, and beyond, providing voice, messaging, data, and similar mobile services. Inside Vodacom there's an application named Helios, which is a call centre application that had its inception in 2009 and consists of two parts. Firstly, a web-based front-end that allows a call centre agent to service subscribers using a Google-like search on a knowledge base structured as a collection of FAQs. The web-based front-end uses plain-old HTML + CSS + a good helping of JQuery and JQueryUI. This is delivered via JSR-168 portlets running on a cluster of IBM Portal 6 servers. In turn, the portlets communicate via RMI with several back-end EJB's containing the business logic. These EJB's are deployed on a cluster of Weblogic Application Servers, version 10.3.6. The second part is a NetBeans Platform application used for maintaining and constructing the knowledge base, i.e., the back-end of the web-based front-end. Helios is also used for a number of other maintenance functions, such as access permissions, user maintenance, and news bulletins. Below, in the web-based front-end, call centre agents can enter search terms and are presented with a number of FAQs from the knowledge base. Upon selecting a FAQ article, the agent is presented with the article text, the process to guide the subscriber, system checks that display information specific to the subscriber, and links to related applications and articles: Below, you can see that applications are searchable and can be accessed using the same web-based front-end as shown above. And, as can be seen below, knowledge base FAQs are maintained using the Helios Maintenance Application, which is the Vodacom application built on the NetBeans Platform: Several thousand call centre agent user accounts are administered using the Helios Maintenance Application. Below the main FAQ page is shown, together with the About dialog: Vodacom is happy with the back-end NetBeans Platform application. However, the front-end stack runs on quite old technology. Ideally Vodacom would like to migrate the portlets to Oracle Weblogic Portal or Oracle WebCenter, but this hasn't been accomplished yet. Migrating makes sense as the rest of the application server environment consists entirely of Oracle products.

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