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• MacBook says to replace battery. Should I?

  - by Palantir

  Hi! My MacBook says that battery is not charging, and the battery is completely empty (in fact, pressing the button on the battery illuminates no LEDs). If I plug the power adapter off the mac shuts off immediately. I tried with a spare adapter, and it won't charge it. System information says it has 380 cycles. The battery is 2.5 years old. System profiler says the battery has 0 mAh of capacity, and that it should be replaced. Should I just buy a new battery, or should I bring it to an apple point, and leave it there? They can take a look at it (it's on AppleCare), they told me that they will repair it is there is anything wrong with the charging circuit, but they won't give me a new battery. They will keep the laptop for 10 working days at least... I hate when this happens :P

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• Acer Aspire 5719 with Windows XP does not boot

  - by Sri

  Hi, I have an Acer Aspire 5710 which came pre-loaded with Windows Vista. O/S has been changed to Win SXP SP2 and was working fine till today. The laptop starts up and then hangs (does not reach till the Windows screen). Have tried the following Repair with XP CD. Re-install with XP CD (In both cases the error "No hard disk" is displayed.) Tried F5/F8 to boot with other options. Guess the hard-disk is not being recognised. The 160 Gb SATA disk is shown as IDE0 in the Phoenix Bios. There is no floppy drive. Any suggestions. Thanks, Sri.

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• Battery backed write cache behavior upon disk change

  - by Halfgaar

  We use 3ware Inc 9650SE SATA-II RAID PCIe RAID controllers with battery backed write cache. Our spare hardware has the same controller. I was wondering; are these controllers smart enough not to sync the cache when the disks have been changed? For example, if I deploy one of those spare machines by putting in the disks of another machine and that spare machine still has pending writes, will it be smart enough not to perform those writes on the replaced array? Edit: my scenario is not really made clear, so let me give an example: server1 goes down because of power supply failure. I put the disks in server2 and start. I repair server1 I put the disks back from server2 in server1 (it's not relevant right now that in reality I would probably keep server2 running). If server1 doesn't have safeguards, it will write to the array, thinking it's simply powering up again, corrupting it.

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• MacBook Refuses to Boot

  - by pas09

  I have a MacBook that has unfortunately died on me. I randomly got a pop up message that said I needed to restart my computer, and once I did, I was greeted with the blinking folder question mark start up screen. I've tried everything, including running Disk Utility repair and reformatting the hard drive and reinstalling OS X. All of my data is backed up and safe, I just need my computer to start again. Before I go off and buy a new hard drive, I wanted to see if there is anything I might have forgotten.

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• Copying windows 8 Users folder having long long paths

  - by bilal.haider

  I was trying to move my "Users" folder in Windows 8 as described here and here. But when I try to copy the folder using "xcopy" in Windows Installation Disk Repair Mode, after some files are copied, I get "insufficient memory". The files on which the error is given are like C:\Users\Bilal\Application Data\Application Data\Application Data.........Application Data\Application Data..... What is the point in such directories within directories? I also tried copying them using Mini Windows XP, but the problem was there too.. Also tried copying using Parted Magic Live CD... but still.. So now, how can I move them? Another Question. Is moving such/ system files using Linux a good idea? Does it do anything to permissions?

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• Disk boot failure in Windows 7 64-bit after installing the latest NVIDIA drivers

  - by Domchi

  I successfully installed the newest NVIDIA drivers (275.33) in Windows 7 64-bit and rebooted afterwards just in case. After the reboot, I got an error about missing MBR. I disconnected the slave disk so that Windows doesn't get confused and got this message: DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER It seems that Windows doesn't recognize the main disk anymore. I booted from Windows install disk but the main disk doesn't get listed as possible Windows locations to repair, and I can't get to it from the recovery prompt. The BIOS does recognize it, and I'm able to see it if I run diskpart - however "detail disk" in diskpart says that there are no volumes on the disk. I also tried bootrec /FixMbr without effect, and bootrec /FixBoot which gives the error message: Element not found. What else can I do? Why would diskpart say there are no volumes on the disk?

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• SSL Certificate Stops Working after Server Reboot on IIS7, W2K8

  - by Zac

  We recently upgraded from W2K3/IIS6 to W2K8/IIS7 and have been having problems with our SSL Certificate (Thawte 123 SSL certificate) ceasing to work after rebooting. Initially, the intermediate certificates would stop working and we could repair the problem by reinstalling all of them after the reboot (annoying, but not the end of the world). Unfortunately, this is no longer working. The certificate chain has been doublechecked by several tools and people with decent knowledge but no one has been able to identify the cause of the problem. The bindings in IIS have been checked as well The cert itself is also still valid. NOTE 1: I have seen THIS question which seems to be very similar, but there is no satisfactory answer in that post and it's a year old so not likely to get one any time soon. NOTE 2: I'm asking this on behalf of a co-worker so won't be able to provide instant feedback to any questions/suggestions but I will pass it on. The url is: http://www.flirtalike.com / https://www.flirtalike.com Screenshots:

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• Booting a Windows 7 installation on different hardware

  - by tomfanning

  I'm in a situation where I could do with very quickly migrating a Windows 7 (RTM x64) installation from one machine to another. What options are open to me in terms of getting W7 to boot after the drive is picked up and moved from one box to another? I thought it was supposed to be a little less sensitive to this kind of move than XP, but it doesn't work - it is stuck in a reboot loop and never reaches a GUI. Tried a few things so far, none of which have worked: Changed SATA mode in the BIOS of the target machine between ATA and AHCI run Windows 7 Startup Repair tried safe mode, no change (I will keep this list up to date as suggestions come in) UPDATE: I can confirm this reboot loop is due to STOP error 0x0000007B, and these codes follow: 0xFFFFF880009A98E8 0xFFFFFFFFC0000034 0x0000000000000000 0x0000000000000000 UPDATE: I didn't get anywhere on this and I ended up just rebuilding the machine. I think it should be theoretically possible, so I'm going to leave the question open in case someone comes along in future with an answer.

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• p7h55-m/usb3 blue screen ?

  - by winterwindz

  hi im not sure if this is the right place to ask but, i just build a new desktop for gaming. i3 530 2.93 GHz P7H55-M/USB3 Corsair Vengeance 4GB 1600MHz iGame Gtx 460 Win 7 32bit Huntkey X7 900W Everytime i start the computer it would run normally until the windows loading and will just stuck and hit the blue screen.i tried everypossible way to repair,restore the windows but nutin seems to be working. I'm not sure if its compatibility problem or Bios or even Ram,since the beep is a normal beep and will only blue screen when loading the windows. if anyone can help me id appriciate it. thx

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• Attempting to install .NET framework 4 *full* installs *client* instead

  - by msorens

  On a Win7 SP1 32-bit machine, I initially had .NET 4 client installed and wanted to upgrade to .NET 4 full. I downloaded the full installer dotNetFx40_Full_x86_x64.exe from Microsoft. After download the file showed 48.11MB, the correct size for the full package (vs. 41MB for the client). I ran the installer and it first prompted to repair or remove the existing package. I chose to remove, so uninstalled the two parts, 4 extended and 4 client. Reboot. I reran the installer and it began installation, showing that it was installing the client. Though this raised an eyebrow for me, I let it run to completion, thinking it might be reporting the full install in sections. But after completion, I again ended up with 4 extended and 4 client installed! Obviously I am missing something; ideas...?

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• Windows Server 2008 R2 stuck at System Recovery Options

  - by Magnus

  One of my Windows Server 2008 R2 server has started to go into System Recovery Options at reboot. I have tried to let it go through a System Image Recovery, which it says completes successfully. But after reboot it again wants to do a system recovery. Safe mode doesn't work; it still wants to do a system recovery. Putting in the install DVD trying to do a repair actually brings up the very same System Revoery dialog again. Nothing has changed configuration wise. Any ideas?

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• Windows Server 2008 R2 stuck at System Recovery Options

  - by Magnus

  My Windows Server 2008 R2 has started to go into System Recovery Options at reboot. I have tried to let it go through a System Image Recovery, which it says completes successfully. But after reboot it again wants to do a system recovery. Safe mode doesn't work; it still wants to do a system recovery. Putting in the install DVD trying to do a repair actually brings up the very same System Revoery dialog again. Nothing has changed configuration wise. Any ideas?

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• Home Server restore fails cannot find boot device

  - by Tim Heuer

  I am using Windows Home Server to backup my PCs. I recently had a hard drive failure on one of my WHS connected PCs and obtained an identical sized/speed drive for my laptop. I used the latest home server restore CD and did the restore. It said it completed successfully. Upon reboot, it says 'cannot find boot device' and lists all my drives (hard drive, cd, network book) indicating no valid operating system was found. I boot using the Win7 repair disk and while it doesn't see the operating system, it sees the drive and if I go into a command prompt, I can see all my data on the drive. My laptop is Windows 7 64-bit Ultimate. I've tried most everything I can think of. I'm a technical user (software developer) so I'm pretty aware of how things work (or should). I don't feel like I'm missing a simple step here.

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• Unresponsive virtual OS

  - by confusedGeek

  Hopefully someone has a suggestion on how to resolve this. Configuration Host: Win 2003R2 w/Virtual Server 2005R2 Virtual1: Win 2003R2 w/Sql Server 2005 Virtual2: Win 2003R2 w/WSS 3.0 Situation This past weekend the power went out and took down the servers (no UPS, it's a desktop standing in as dev testing server). Since the servers went down the Virtual2 server after running WSS fairly heavily for an hour to two will become unresponsive via HTTP. If I login via virtual server's remote control I don't get anything beyond a background screen. The CPU counter on the virtual server's master status shows that it isn't doing anything. The only thing I have been able to do is to turn off Virtual2, which loses any state changes. Shutdown commands issue from the virtual server master status are ignored. After restarting Virtual2 the event logs and application logs don't indicate what caused the problem. Anyone have an idea as to how to repair the OS, or maybe what could be the problem? Thanks ahead of time.

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• Operating System Not Found - BIOS recognizes, Live OS doesn't (Laptop)

  - by Klaus Borges

  Here's the deal: I have a multi-partitioned hard drive on my laptop set up with GRUB. I got a blue-screen while working on Windows 7 and when rebooting I got the Operating System Not Found error message. I rebooted the computer once again and entered the BIOS setup just to see if recognized my HDD - it did. Next step for me was booting a Live CD and seeing if I could repair GRUB or at least check if something changed on the partitions, but it doesn't seem to recognize anything there. Tried blkid, fdisk -l, not even GParted can see it. What should I do?

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• Why does my computer show a black screen when booting into Windows Vista?

  - by dassouki

  Today, I removed some old software from dad's vista, and installed SP1. After which the computer restarted and it went into a "black" screen. I left it running for a few hours, and the laptop was really hot. I tried to get into safemode, start from last known good start up, but nothing seemed to work. i know it stops after loading \windows\system32\drivers\cplir.sys what's going on and how can I fix his computer? Update I'm still unable to fix my install. Repair and restoring the OS fail. The laptop has the vista partition built into it. I can't boot through a USB, and my other computer doesn't have a cd/dvd writer Update 2 I tried chkdisk /f and although it fixed some errors, I still get the black screen of death.

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• Issue with Toshiba Satellite C50 A-1JM

  - by Nathan Hawkes

  I am having some odd problems with my Toshiba laptop. For the last two days, it has not loaded past the boot screen for hours, if at all. When I force the laptop off and switch it back on, it goes to the Preparing Automatic Repair process but will not complete the process and go to the desktop. However, this only happens when the battery is plugged in. When I remove the battery and run the laptop on power, it works without issue. Would this be a battery issue (given it works without the battery) or a hard drive issue (given it won't get past the boot screen)? If neither, what would you suggest as a solution?

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• Windows 8, Truecrypt drive mounts but Windows cannot read its content

  - by phil

  I installed Windows 8 and when I started it, it said that it was repairing a disk. The disk was an encrypted Truecrypt disk. I couldn't mount the disk in Truecrypt after that. I tried to repair the header and it worked, now I can mount the disk but neither Windows 7 or 8 can read the content. Windows asks if it should format the disk. I have all the important files on backup, but there are some media files that I would like to get back. Any ideas?

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• machine crash when connecting to external harddisk

  - by Gnot

  i recently had a problem with my laptop. when i booted up the machine, i would get a SMART failure error message and when i pressed F1 to continue, it would take a very long time to boot and it would come back to the same error message again. thinking that my hard disk was dying, i bought a new hard disk and installed on my laptop and so now my laptop is alright. however i need to recover data from that old hard disk, so i bought an external hard disk case and placed the old hard disk onto the case and connected to my laptop with USB. the first few times when i connected, i could see the files from the old hard disk and managed to copy some files over although it took extremely long to transfer. but now whenever i connect to the old hard disk, after a few minutes, my laptop will crash and re-boot. do you think my old hard disk is dead beyond repair? or you can offer some help here? any assistance would be appreciated!

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• Outlook pst problem

  - by tking

  I've used outlook pst files in the past with great success. a few weeks ago I exported about 2 years worth of email into a pst file. size is around 1.5 gb. when i try ti import that pst back into my outlook it says its not a pst file. I've tried to repair it using pstscan and it repairs errors and will even mount it in Outlook but Outlook cant see any emails, like its an empty pst file. Is there any other way to recover my emails besides loading up backupexec and recovering my mailbox before i made the pst?

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• Screen is black at login screen if display driver is enabled

  - by Amir Rachum

  I have a Lenovo x200 and recently its screen didn't work, so I took it to a repair lab. The guy told me they replaced the screen inverter. I powered up the laptop and the ThinkPad logo was shown, so I was happy. When I got home the computer would boot up, then instead of the logon screen, I got a black screen. Went to safe mode, disabled the display adapters, reset the computer, and I got a clean boot. Then I tried to reinstall the drivers, and it just led to the same condition. My video card is (from device manager): Mobile Intel(R) 4 Series Express Chipset Family. Now my laptop works as I'm working with display drivers disabled, but without display drivers I can't watch movies, etc. Any solution to this problem? Edit: I plugged in an external monitor and it works on it with display drivers enabled. However, it does not find the laptop monitor.

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• Thunderbird 16.0.1 with IMAP on Gmail on Windows 7

  - by Joe M

  My Thunderbird Trash folder is messed up and it does not get fixed by "Repair Folder". When I delete a message it goes into the Trash folder but if I try to access the message, I get a pop-up error message: The current operation on Trash did not succeed. The mail server for account for the XXX imail Gmail account responded: Some messages could not be FETCHed The message count in the Trash folder continues to increase. If I look in the Gmail trash folder I can read the deleted messages. Unlike other users that have reported this problem I cannot find a corrupted message in the Gmail Trash folder. In fact I do not find any corrupted messages in my any of Gmail labels.

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• Fixing Outlook 2010's notorious 'Disabled Search Indexer' Add-in problem

  - by Muhimbi

  I have been impressed with the improvements in search introduced in Outlook 2010. Unfortunately, in the last week search has stopped working for me. I have tried all the obvious repair tasks such as repairing office, disabling all add-ins, rebuilding the index, compacting the PST, but no luck. It appears that 'mssphtb.dll' (Used by search) keeps crashing and as a result Outlook Disables it. I have tried re-enabling it, but Outlook immediately disables it again. I have had a look in the Windows Event Log as well, but Outlook does not appear to log any errors that occur when loading add-ins. A lot of people appear to have the same problem, but no fixes so far. I am considering installing Xobni, but I prefer to make Outlook work the way it is supposed to and not rely on 3rd party applications.

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• What caused Cyclic Redundancy Check error on my BitLocker-enabled external hard drive and how to fix it?

  - by Forgiver

  I have an external hard drive that is connected to my computer (Windows 7 Ultimate 64 bit) via a USB port. BitLocker has been activated on the hard drive to protect the data. Yesterday I started downloading a huge data from the internet but now it failed to complete because of CRC error. I tried to repair it with chkdsk f:/r where f is the drive letter of that hard drive. There are many messages reporting "unreadable" as follows: What caused Cyclic Redundancy Check error on my BitLocker-enabled external hard drive and how to fix it?

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• How to solve my black screen at boot?

  - by Juanillo

  I've got a friend with a weird problem. When he starts his computer the screen is completely black until the computer is completely started. So the screen is black until it suddenly shows the Windows desktop. He said that this is happening since a technical service repaired his computer, but that repair is not now in warranty. Recently the computer stopped working, but as the screen is black he cannot access to BIOS or start in safe mode (by pressing F8). When he inserts the Windows Vista DVD the system doesn't boot from DVD (it mustn't be configured in this way in the BIOS). Maybe there´s a problem with the hardware (maybe the graphic card)? Can anyone explain a reason why the screen is black during start-up? Any idea of what to do with the computer to restore it?

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