tech support - Page 35 - Developer IT

According to an article today in the register Microsoft will no longer support Vista from the end of this month. I have a laptop that is not even a year old using an operating system that will not even have had a year's support. Is anyone else angry that they are paying for inferior and unsupported products from Microsoft?

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Do you care about your Oracle System Support experience?

- by user12244613

It has been a while since I blogged about Systems Support within Oracle. I want to take this opportunity to raise awareness of how Oracle is communicating out to its systems customers. Previously every item to be communicated was sent independently via an email message however, not all messages appear to be being getting the attention they require. In an effort to ensure Oracle is reaching all of our Sun and Oracle System customers, we have created the Oracle Systems Support Newsletter. This monthly newsletter will have a summary of customer support relevant information for you to use and will cover topics that impact your support experience. For example: 1. Did you know that sending explorer content to email addresses with @sun.com is going away soon? For more information, review the Document 1362484.1 2. Are you an Auto Service Request (ASR) user? If yes, here are the latest changes: · ASR Manager accepts My Oracle Support User Name (email address) and password. [Doc ID 1345484.1] · ASR IP Address for secure file transfer has changed [Doc ID 1338575.1] · ASR No Heartbeat Status - Find out how to resolve [Doc ID 1346328.1] 3. Did you notice we have changed the Service Request options for Hardware and introduced a new problem category called “Automated Diagnosis”? This service streamlines the data you send in and then automatically provides an update of known issues found in your My Oracle Support Service Request. This feature also fast tracks hardware failures by sending parts as soon as the data is analyzed. Have you used this new feature? If yes tell us about it – take the 5minute survey 4. Are you being proactive or are you still ‘fire fighting’ in the reactive mode? If you are being proactive for your Oracle System products you might have used Oracle Sun System Analysis. Did you finding this helpful? Can we improve it? You tell us, take the 5minute survey 5. Are you aware that if you attach files to your Service Request it enables the support engineer to start work straight away? For a summary of products and files review the Newsletter. 6. Are you struggling to find patches or firmware or product downloads? If yes, these types of issues are all addressed in the Newsletter. If this is the type of information you want to know about each month, then take time to read the Newsletter link and bookmark it in My Oracle Support so you can stay informed. Thanks for your time.

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Oracle Support szeminárium, 2013. július 3.

- by user645740

www.oracle.com/goto/dropinandlearn Az Oracle felhasználóknak 2013. július 3-án délelott ismét Support szeminárium lesz az Oracle Hungary-ban, ahol az eloadások közben és után mindent meg lehet kérdezni a support szolgáltatásokról. Ugorj be egy tájékoztatóra, mennyi mindent magában foglal az Oracle Support, demó a support.oracle.com használatáról. www.oracle.com/goto/dropinandlearn Hungary Wed 5th June 09:00 Oracle Office, Budapest I plan to attend Wed 3rd July 09:00 Oracle Office, Budapest I plan to attend

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Best Laptop for Student?

- by George Stocker

I'm looking for a laptop to buy that meets the following criteria: Company with good warranty and Technical support/Customer Service Less than $1000 for laptop. Laptop does not need to be a powerhouse, but it needs to have good bang for the buck (Not a celeron processor, at least 2GB memory, etc) Laptop will be used for school related activities (Homework, classwork, general computer usage). This laptop is for a friend of mine, a new college student.

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Configuration management in support of scientific computing

- by Sharpie

For the past few years I have been involved with developing and maintaining a system for forecasting near-shore waves. Our team has just received a significant grant for further development and as a result we are taking the opportunity to refactor many components of the old system. We will also be receiving a new server to run the model and so I am taking this opportunity to consider how we set up the system. Basically, the steps that need to happen are: Some standard packages and libraries such as compilers and databases need to be downloaded and installed. Some custom scientific models need to be downloaded and compiled from source as they are not commonly provided as packages. New users need to be created to manage the databases and run the models. A suite of scripts that manage model-database interaction needs to be checked out from source code control and installed. Crontabs need to be set up to run the scripts at regular intervals in order to generate forecasts. I have been pondering applying tools such as Puppet, Capistrano or Fabric to automate the above steps. It seems perfectly possible to implement most of the above functionality except there are a couple usage cases that I am wondering about: During my preliminary research, I have found few examples and little discussion on how to use these systems to abstract and automate the process of building custom components from source. We may have to deploy on machines that are isolated from the Internet- i.e. all configuration and set up files will have to come in on a USB key that can be inserted into a terminal that can connect to the server that will run the models. I see this as an opportunity to learn a new tool that will help me automate my workflow, but I am unsure which tool I should start with. If any member of the community could suggest a tool that would support the above workflow and the issues specific to scientific computing, I would be very grateful. Our production server will be running Linux, but support for OS X would be a bonus as it would allow the development team to setup test installations outside of VirtualBox.

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Configuration management in support of scientific computing

- by Sharpie

For the past few years I have been involved with developing and maintaining a system for forecasting near-shore waves. Our team has just received a significant grant for further development and as a result we are taking the opportunity to refactor many components of the old system. We will also be receiving a new server to run the model and so I am taking this opportunity to consider how we set up the system. Basically, the steps that need to happen are: Some standard packages and libraries such as compilers and databases need to be downloaded and installed. Some custom scientific models need to be downloaded and compiled from source as they are not commonly provided as packages. New users need to be created to manage the databases and run the models. A suite of scripts that manage model-database interaction needs to be checked out from source code control and installed. Crontabs need to be set up to run the scripts at regular intervals in order to generate forecasts. I have been pondering applying tools such as Puppet, Capistrano or Fabric to automate the above steps. It seems perfectly possible to implement most of the above functionality except there are a couple usage cases that I am wondering about: During my preliminary research, I have found few examples and little discussion on how to use these systems to abstract and automate the process of building custom components from source. We may have to deploy on machines that are isolated from the Internet- i.e. all configuration and set up files will have to come in on a USB key that can be inserted into a terminal that can connect to the server that will run the models. I see this as an opportunity to learn a new tool that will help me automate my workflow, but I am unsure which tool I should start with. If any member of the community could suggest a tool that would support the above workflow and the issues specific to scientific computing, I would be very grateful. Our production server will be running Linux, but support for OS X would be a bonus as it would allow the development team to setup test installations outside of VirtualBox.

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How to restore infrared support in Windows XP?

- by Emil Rasmussen

My infrared port is not working on my Windows XP SP 3 (Thinkpad X60). I can see it Device Manager, and it's status is, that it is working probably. The problem manifests in several ways. Originally I was trying to transfer data from my Polar RS800CX watch, and the Polar ProTrainer 5 software gave me the this error message: "Communication port couldn't be opened". Then I tried to connect the watch to another computer, and the infrared connection was established immediately. I then tried to connect the other computer to my Thinkpad X60. The other computer again immediately showed the Wireless Link icon "'computername' is in range" in the notification area. But nothing is shown on the Thinkpad, and a file transfer to the Thinkpad is unsuccessful with an error message that reports that "the target machine actively refused it [the connection]". This brings me to conclude that the infrared support in Windows on the Thinkpad is somehow broken. This is further supported by the fact that I can't find the "Wireless Link" icon in the Control Panel and when I try to run the irprops.cpl nothing happens. So the question is, how to reinstall the infrared support? Some of the solutions that I have explored is: I have tried to disable/enable the infrared in the BIOS - to trick a re-installation. The IR modules settings on the other computer that can get a successful IR connection is an exact match to the ThinkPad that can't get a connection. The was a problem in Windows XP SP 2 with the Wireless Link icon - MS KB article - but that hotfix can't be applied on SP 3 installation. I also guess that the hotfix is included in SP 3. Any other suggestions?

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Samba server NETBIOS name not resolving, WINS support not working

- by Eric

When I try to connect to my CentOS 6.2 x86_64 server's samba shares using address \\REPO (NETBIOS name of REPO), it times out and shows an error; if I do so directly via IP, it works fine. Furthermore, my server does not work correctly as a WINS server despite my samba settings being correct for it (see below for details). If I stop the iptables service, things work properly. I'm using this page as a reference for which ports to use: http://www.samba.org/samba/docs/server_security.html Specifically: UDP/137 - used by nmbd UDP/138 - used by nmbd TCP/139 - used by smbd TCP/445 - used by smbd I really really really want to keep the secure iptables design I have below but just fix this particular problem. SMB.CONF [global] netbios name = REPO workgroup = AWESOME security = user encrypt passwords = yes # Use the native linux password database #passdb backend = tdbsam # Be a WINS server wins support = yes # Make this server a master browser local master = yes preferred master = yes os level = 65 # Disable print support load printers = no printing = bsd printcap name = /dev/null disable spoolss = yes # Restrict who can access the shares hosts allow = 127.0.0. 10.1.1. [public] path = /mnt/repo/public create mode = 0640 directory mode = 0750 writable = yes valid users = mangs repoman IPTABLES CONFIGURE SCRIPT # Remove all existing rules iptables -F # Set default chain policies iptables -P INPUT DROP iptables -P FORWARD DROP iptables -P OUTPUT DROP # Allow incoming SSH iptables -A INPUT -i eth0 -p tcp --dport 22222 -m state --state NEW,ESTABLISHED -j ACCEPT iptables -A OUTPUT -o eth0 -p tcp --sport 22222 -m state --state ESTABLISHED -j ACCEPT # Allow incoming HTTP #iptables -A INPUT -i eth0 -p tcp --dport 80 -m state --state NEW,ESTABLISHED -j ACCEPT #iptables -A OUTPUT -o eth0 -p tcp --sport 80 -m state --state ESTABLISHED -j ACCEPT # Allow incoming Samba iptables -A INPUT -i eth0 -p udp --dport 137 -m state --state NEW,ESTABLISHED -j ACCEPT iptables -A OUTPUT -o eth0 -p udp --sport 137 -m state --state ESTABLISHED -j ACCEPT iptables -A INPUT -i eth0 -p udp --dport 138 -m state --state NEW,ESTABLISHED -j ACCEPT iptables -A OUTPUT -o eth0 -p udp --sport 138 -m state --state ESTABLISHED -j ACCEPT iptables -A INPUT -i eth0 -p tcp --dport 139 -m state --state NEW,ESTABLISHED -j ACCEPT iptables -A OUTPUT -o eth0 -p tcp --sport 139 -m state --state ESTABLISHED -j ACCEPT iptables -A INPUT -i eth0 -p tcp --dport 445 -m state --state NEW,ESTABLISHED -j ACCEPT iptables -A OUTPUT -o eth0 -p tcp --sport 445 -m state --state ESTABLISHED -j ACCEPT # Make these rules permanent service iptables save service iptables restart**strong text**

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Good Hosting Providers With Zend Framework Support [closed]

- by manyxcxi

I currently use ixwebhosting for my hosting services. They're cheap and work (most of the time). The databases are horribly slow, the servers are horribly slow, and their support (though usually prompt) is tough to deal with. That being said, they're cheap, I've got like 20 domains hosted in my account, none of them are high volume, and they work JUST good enough- until today. This isn't meant to be a condemnation of ixwh though. Their prices are very low for what they do offer and most things work just fine, most of the time. I need to be able to host web apps written with Zend Framework in a fairly easy fashion. The server performance can't be worse than what I've already had (a pretty low hurdle to clear), and I don't want to spend $30/mo. These are not money making websites- they're projects. My requirements are PHP 5.3, ZF support, MySQL databases, multiple domains- not much. Who should I look at, and who should I look out for?

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What programming language and framework has best support for agile web development?

- by Jonas

If I would like to quickly set up a modern website, what programming language + framework has best support for this? E.g. short and easy to understand code for a beginner and a framework with support for modern features. Disregard my current knowledge, I'm more interested in the capacity of web programming languages and frameworks. Some requirements: RESTful URIs: http://example.com/category/id/page-title similar to the urls here on Programmers. ORM. A framework that has good database support and provide ORM or maybe a NoSQL-database. Good support for RESTful WebServices. Good support for testing and unit testing, to make sure the site is working as planned. Preferably a site that is ready to scale with an increasing number of users.

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Amazon introduit deux nouveaux contrats de support technique dont un pour les développeurs et réduit le prix de ses autres offres

Amazon introduit deux nouveaux contrats de support technique Dont un pour les développeurs et réduit le prix de ses autres offres Amazon vient d'annoncer une réduction de 50 % sur ses offres de support premium et l'ajout de deux nouvelles offres de contrat d'assistance. Le support « Bronze » est une nouvelle offre destinée aux développeurs d'applications avec un forfait de 49 $ par mois (prix US affiché). Le support Bronze offre pratiquement les mêmes avantages que le support Silver, mais avec un temps de réponse de 12 heures sur des questions techniques et seule une personne peut-être ajoutée à un compte. L'introduction de l'offre Platinium, destinée elle aux grandes entre...

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PeopleSoft 9.2 Release Notes Available For Customers and Partners / New Extended Support Info for PeopleSoft 9.0 and 9.1

- by John Webb

Last week at Oracle Open World we announced the following changes to PeopleSoft support: - The PeopleSoft 9.0 Extended Support window has been lengthened to June 2015. (Includes PeopleSoft HCM, FSCM, CRM) - All Extended Support fees for PeopleSoft 9.0 have been waived through the June 2015 date. - All Extended Support fees for PeopleSoft 9.1 have been waived through their 2017 dates. These changes provided customers with more flexibility to plan for the adoption of PeopleSoft 9.2. You can start your upgrade planning today, as PeopleSoft 9.2 Release Notes provide extensive documentation on 9.2 features and are now available on My Oracle Support here: HCM 9.2 Prerelease Notes FSCM 9.2 Prerelease Notes

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Amazon introduit deux nouveaux contrats de support technique pour ses solutions Cloud dont un pour les développeurs

Amazon introduit deux nouveaux contrats de support technique Dont un pour les développeurs et réduit le prix de ses autres offres Amazon vient d'annoncer une réduction de 50 % sur ses offres de support premium et l'ajout de deux nouvelles offres de contrat d'assistance. Le support « Bronze » est une nouvelle offre destinée aux développeurs d'applications avec un forfait de 49 $ par mois (prix US affiché). Le support Bronze offre pratiquement les mêmes avantages que le support Silver, mais avec un temps de réponse de 12 heures sur des questions techniques et seule une personne peut-être ajoutée à un compte. L'introduction de l'offre Platinium, destinée elle aux grandes entre...

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What is the current state of apple device (iPhone, iPod, etc.) support?

- by BullfrogBlues

What ubuntu applications provide support? (guides, how to's, status) Also, specifically, details on support for syncing music to iPhone's and iPod's with the latest OS version, as of writing iOS 5: Can you sync music to apple devices using iOS5? (iPhone & iPod) What applications allow you to do this and how? (guides, how to's, status) What has already been established is: Apple does not support Linux and has no plans to. libimobiledevice seems to provide some support but does not support syncing music with devices using iOS5. (I can't test libmobiledevice with anything other iOS5, so I can't provide details on how that works)

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Is it worth moving from Microsoft tech to Linux, NodeJS & other open source frameworks to save money for a start-up?

- by dormisher

I am currently getting involved in a startup, I am the only developer involved at the moment, and the other guys are leaving all the tech decisions up to me at the moment. For my day job I work at a software house that uses Microsoft tech on a day to day basis, we utilise .NET, SqlServer, Windows Server etc. However, I realise that as a startup we need to keep costs down, and after having a brief look at the cost of hosting for Windows I was shocked to see some of the prices for a dedicated server. The cheapest I found was £100 a month. Also if the business needs to scale in the future and we end up needing multiple servers, we could end up shelling out £10's of £000's a year in SQL Server / Windows Server licenses etc. I then had a quick look at the price of Linux hosting for a dedicated server and saw the price was waaaaaay lower than windows hosting. One place was offering a machine with 2 cores for less than £20 a month. This got me thinking maybe the way to go is open source on Linux. As I write a lot of Javascript at work (I'm working on a single page backbone app at the moment), I thought maybe NodeJS and a web framework like Express would be cool to use. I then thought that instead of using SQL why not use an open source NoSQL database like MongoDB, which has great support on NodeJS? My only concern is that some of the work the application is going to do is going to be dynamically building images and various other image related stuff, i.e. stuff that is quite CPU heavy - so I'm thinking of maybe writing anything CPU heavy in C++ and consuming it as a module in Node. That's the background - but basically is Linux a good match for: Hosting a NodeJS/Express site? Compiling C++ node modules? Using a NoSQL DB like MongoDB? And is it a good idea to move to these unfamiliar technologies to save money?

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Career advice on whether to stick with coding or move on to tech. lead\management [closed]

- by flk

I'm at a point in my career where I need to decide what to do next. I've mainly done C# desktop development (with a little python and Silverlight) for 5 or 6 years and I'm trying to decide whether to start learning JavaScript\HTML or to moving into a role where I do less coding and more tech. lead\management role. With all the talk around HTML5\JavaScript, the rise of mobile and the changes with Windows 8 (metro at least) I wonder if I should stick with coding to get some experience in these areas before moving on. But at the same time if I decide stick with coding for a ‘couple more years’ I will probably be faced with the same situation with some other new\interesting technology that I feel I should learn before moving on. I feel if I stick just with coding I'm limiting my career options but if I move to tech. lead\management I will loose my coding skills. Is going one direction or the other going to limiting my career options in the future? I know that there is no real answer to this question so I’m really just looking for some thoughts from others and perhaps experiences from other people that faced similar situations. Thanks

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Unable to set up SSL support for Apache 2 on Debian

- by Francesco

I am trying to set up ssl support for Apache 2 on Debian. Versions are: Debian GNU/Linux 6.0 apache2 2.2.16-6+squeeze1 I followed a lot of how-tos for days but I couldn't make it work. Here are my steps and configuration files (ServerName and DocumentRoot are changed for privacy, in case tell me): # mkdir /etc/apache2/ssl # openssl req $@ -new -x509 -days 365 -nodes -out /etc/apache2/apache.pem -keyout /etc/apache2/apache.pem at this point I've a doubt about permissions on apache.pem, at this step they are -rw-r--r-- 1 root root Maybe it has to belong to www-data? Then I enable ssl-mod with # a2enmod ssl # /etc/init.d/apache2 restart I modify /etc/apache2/sites-available/default-ssl in this way (I put port 8080 because I need port 443 for another purpose): <VirtualHost *:8080> SSLEngine on SSLCertificateFile /etc/apache2/ssl/apache.pem SSLCertificateKeyFile /etc/apache2/ssl/apache.pem ServerAdmin webmaster@localhost DocumentRoot /var/www <Directory /> Options Indexes FollowSymLinks AllowOverride All </Directory> <Directory /var/www/> Options Indexes FollowSymLinks MultiViews AllowOverride All Order allow,deny allow from all </Directory> ScriptAlias /cgi-bin/ /usr/lib/cgi-bin/ <Directory "/usr/lib/cgi-bin"> AllowOverride None Options +ExecCGI -MultiViews +SymLinksIfOwnerMatch Order allow,deny Allow from all </Directory> ErrorLog ${APACHE_LOG_DIR}/error.log # Possible values include: debug, info, notice, warn, error, crit, # alert, emerg. LogLevel warn CustomLog ${APACHE_LOG_DIR}/access.log combined Alias /doc/ "/usr/share/doc/" <Directory "/usr/share/doc/"> Options Indexes MultiViews FollowSymLinks AllowOverride None Order deny,allow Deny from all Allow from 127.0.0.0/255.0.0.0 ::1/128 </Directory> </VirtualHost> <VirtualHost *:8080> DocumentRoot /home/user1/public_html/ ServerName first.server.org # Other directives here </VirtualHost> <VirtualHost *:8080> DocumentRoot /home/user2/public_html/ ServerName second.server.org # Other directives here </VirtualHost> I have to point out that the same configuration works on http (it is a copy of /etc/apache2/sites-available/default with some differences - port and ssl support). My /etc/apache2/ports.conf is the following: # If you just change the port or add more ports here, you will likely also # have to change the VirtualHost statement in # /etc/apache2/sites-enabled/000-default # This is also true if you have upgraded from before 2.2.9-3 (i.e. from # Debian etch). See /usr/share/doc/apache2.2-common/NEWS.Debian.gz and # README.Debian.gz #NameVirtualHost *:80 Listen 80 <IfModule mod_ssl.c> # If you add NameVirtualHost *:443 here, you will also have to change # the VirtualHost statement in /etc/apache2/sites-available/default-ssl # to <VirtualHost *:443> # Server Name Indication for SSL named virtual hosts is currently not # supported by MSIE on Windows XP. #NameVirtualHost *:8080 Listen 8080 </IfModule> <IfModule mod_gnutls.c> Listen 8080 </IfModule> Any suggestion? Thanks

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