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• Oracle Hyperion EPM Release version 11.1.2.2 is now available

  - by Mike.Hallett(at)Oracle-BI&EPM

  Updated Datasheets for all EPM products for R11.1.2.2 are on this link, available on Oracle.com. Partner Training Materials from the EPM 11.1.2.2 workshops in Barcelona in April 2012 For our EPM Partners, we have designed a Solutions Factory page to keep you updated on our EPM Product offerings.  You will find here the latest products presentations, sales positioning slide decks, training materials and links to demo content. So stay tuned and check this page on a regular basis for new content. To get the logon password to the EPM Solutions Factory, or for more information, please contact: Either: Valentine Viard EMEA Partner Program Director - Applications [email protected] Or: Olivier Bernard EPM Sales Development Director [email protected] 

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• Warm Reception By Partners at EMEA Manageability Forum

  - by Get_Specialized!

  For the EMEA Partners that were able to attend the event in Istanbul Turkey, thank you for your attendance and feedback at the event. As you can see, the weather kept most of inside during the event and at times there was even some snow.  And while it may have been chilly outside, there was a warm reception from Partners who traveled from all over EMEA to hear from other Oracle Specialized Partners and subject matter experts about the opportunities and benefits of Oracle Enterprise Manager and Exadata Specialization. Here you can see David Robo, Oracle Technology Director for Manageability kicking off the event followed later by Patrick Rood, Oracle Indirect Manageability Business. A special thank you to all the Partner speakers including Ron Tolido, VP and CTO of Application Services Continental Europe Capgemini, who delivered a very innovative keynote where many in attendance learned that Black Swans do exist. And while at break, interactivity among partners continued and it was great to see such innovative partners who had listed their achieved specializations on their business cards. Here we can see Oracle Enterprise Manager customer, Turkish Oracle User Group board member and Blogger Gokhan Atil sharing his product experiences with others attending. Additionally, Christian Trieb of Paragon Data, also shared with other Partners what the German Oracle User Group (DOAG) was doing around manageability and invitation to submit papers for their next event. Here we can see at one of the breaks, one of the event organizers Javier Puerta (left), Oracle Director of Partner Programs, joined by Sebastiaan Vingerhoed (middle), Oracle EE & CIS Manager Manageability and speaker on Managing the Application Lifecycle, Julian Dontcheff (right), Global Head of Database Management at Accenture. Below is Julian Dontcheff's delivering his partner presentation on Exadata and Lifecycle Management. Just after his plane landed and 1 hour Turkish taxi experience to the event location, Julian still took the time to sit down with me and provide some extra insights on his experiences of managing the enterprise infrastructure with Oracle Enterprise Manager. Below is one of the Oracle Enterprise Management Product Management Team,  Mark McGill, Oracle Principal Product Manager, presenting to Partners on how you can perform Chargeback and Metering with Oracle Enterprise Manager 12c Cloud Control. Overall, it was a great event and an extra thank you to those OPN Specialized Partners who presented, to the Partners that attended, and to those Oracle team members who organized the event and presented.

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• POP Culture

  - by [email protected]

  When we hear the word POP, we normally think of a soft drink, or a soda, while for others, it might be their favourite kind of music. In my case, it's the sound my knee makes when I bend down. Within Oracle though, when we talk about POP, we are referring to the Partner Ordering Portal. The Partner Ordering Portal, or POP as we like to call it, provides AutoVue Partners with a method to submit their orders online. POP offers Partners with up-to-date pricing and licensing information, efficient order processing, as most data is validated on screen, thereby reducing errors and enabling faster processing and, online order status and tracking. POP is not yet available in every country, but it is available in most. Click here to check out the POP home page (OPN Login information required) to see if your country of business is eligible to use POP and, for access to creating an account, watching instructional training viewlets, etc.

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• Extra Extra Read All About You - Don't Miss the May 15th Deadline

  - by Get_Specialized!

  Oracle PartnerNetwork (OPN) will be launching a special issue of Profit Magazine with a focus on Specialized partners. This issue – released in August 2012 - will be a collection of the most innovative Partner success Stories from our Specialized partners around the world. If you are an Oracle Specialized Partner, you don't want to miss the opportunity to showcase your success story. The story must be completed (written and approved by the customer) before May 15, 2012 to be eligible for this issue. For more details and how to submit visit  http://www.oracle.com/webapps/dialogue/ns/dlgwelcome.jsp?p_ext=Y&p_dlg_id=11542138&src=7325411&Act=47

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• OEM to Virtual Machine for Diaster Recovery / Business Continuity.

  - by James

  Hello, We are trying to deploy a Business Continuity Appliance (Zenith BDR) for a customer and one of the features is the ability to bring up the failed server in a virtual machine on the appliance. Great feature. However, the customer has OEM version of Server 2003 on that server and it comes up requiring immediate re-activation since it is now on different hardware. We would be happy with a 2-3 day grace period which is what we expected, but this isn't happening. What are the solutions without having to purchase another VLK copy of Server 2008 and re-installing the server with that license just so we can set this thing up.

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• Using Oracle Data in the Business Rules Engine

  - by Christopher House

  Yesterday I started working on some new functionality that I had planned to implement using the Business Rules Engine.  As I got further into it, I realized that some of my rules were going to need to reference some data that resides in an Oracle database.  I knew the Business Rules Composer supports using DataConnections and TypedDataTables, but I’d never used this functionality myself, so I wasn’t so sure how it would work with Oracle.  As it turns out, it’s very do-able, there’s just little hoop you need to jump through. I fired up BRC and my suspicions were quickly confirmed.  BRC only recognizes SQL Server databases when it comes to editing rules.  Not letting that deter me, I decided to see if I could “trick” BRE into using Oracle data. On my local SQL server, I created a new database and in that database, created a table that matched the schema of the table I wanted to use in the Oracle database.  I then set about creating my rules, referencing the new SQL Server database everywhere I wanted to use Oracle data.  Finally, I created a new class library and added a class that implements Microsoft.RuleEngine.IFactRetriever.  In that class, I added the necessary code to get a DataSet from the Oracle server, wrap it in a TypedDataTable and assert it into the rule engine.  It’s worth pointing out that in my IFactRetriever class, I made sure to set my DataSet name to the name of the database I’d referenced in the BRC and the DataTable’s name to the name of the table that I’d referenced in the BRC. After gac’ing the new class library and deploying my policy, I tested and everything worked as expected.

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• Information regarding Collection 6233 - Implementing and Maintaining Business Intelligence in Micros

  - by Testas

  At the London SQL Server User Group I was asked a number of questions regarding the release of Collection 6233 - Implementing and Maintaining Business Intelligence in Microsoft® SQL Server® 2008: Integration Services, Reporting Services and Analysis Services, which has been authored by myself. Particularly regarding the SSIS component of the collection. Elearning is an interactive training experience that enables you to learn at your own pace. With a variety of learning tools including demonstrations, animations as well as written materials and the addition of labs that enables you to reinforce your learning. Microsoft Elearning can provide a valuable learning tool when you may not have the time to take out of the office to attend a courseThis 24-hour collection provides you with the skills and knowledge required to implement and maintain business intelligence solutions on SQL Server 2008 and also helps students to prepare for Exam 70-448 and you can buy each part individually see: http://www.microsoft.com/learning/elearning/course/6233.mspx   However, you will create a simple data warehouse in this collection and use SSIS to create packages to populate the data warehouse with data, exploring key concepts and tools to faciliatate this. This was a decision thart I took when writing this course based on feedback from hundreds of students who attended Microsoft Official Courses on SSIS. They wanted a course that allowed them to use SSIS to work with a data warehouse. This collection will certainly enable you to explore the options available in SSIS to meet this requirement while at the same time meeting the certification requirements I hope this answers the questions regarding this collection and hope you enjoy this collection   Chris  

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• Following the Thread in OSB

  - by Antony Reynolds

  Threading in OSB The Scenario I recently led an OSB POC where we needed to get high throughput from an OSB pipeline that had the following logic: 1. Receive Request 2. Send Request to External System 3. If Response has a particular value   3.1 Modify Request   3.2 Resend Request to External System 4. Send Response back to Requestor All looks very straightforward and no nasty wrinkles along the way.  The flow was implemented in OSB as follows (see diagram for more details): Proxy Service to Receive Request and Send Response Request Pipeline   Copies Original Request for use in step 3 Route Node   Sends Request to External System exposed as a Business Service Response Pipeline   Checks Response to Check If Request Needs to Be Resubmitted Modify Request Callout to External System (same Business Service as Route Node) The Proxy and the Business Service were each assigned their own Work Manager, effectively giving each of them their own thread pool. The Surprise Imagine our surprise when, on stressing the system we saw it lock up, with large numbers of blocked threads.  The reason for the lock up is due to some subtleties in the OSB thread model which is the topic of this post.   Basic Thread Model OSB goes to great lengths to avoid holding on to threads.  Lets start by looking at how how OSB deals with a simple request/response routing to a business service in a route node. Most Business Services are implemented by OSB in two parts.  The first part uses the request thread to send the request to the target.  In the diagram this is represented by the thread T1.  After sending the request to the target (the Business Service in our diagram) the request thread is released back to whatever pool it came from.  A multiplexor (muxer) is used to wait for the response.  When the response is received the muxer hands off the response to a new thread that is used to execute the response pipeline, this is represented in the diagram by T2. OSB allows you to assign different Work Managers and hence different thread pools to each Proxy Service and Business Service.  In out example we have the “Proxy Service Work Manager” assigned to the Proxy Service and the “Business Service Work Manager” assigned to the Business Service.  Note that the Business Service Work Manager is only used to assign the thread to process the response, it is never used to process the request. This architecture means that while waiting for a response from a business service there are no threads in use, which makes for better scalability in terms of thread usage. First Wrinkle Note that if the Proxy and the Business Service both use the same Work Manager then there is potential for starvation.  For example: Request Pipeline makes a blocking callout, say to perform a database read. Business Service response tries to allocate a thread from thread pool but all threads are blocked in the database read. New requests arrive and contend with responses arriving for the available threads. Similar problems can occur if the response pipeline blocks for some reason, maybe a database update for example. Solution The solution to this is to make sure that the Proxy and Business Service use different Work Managers so that they do not contend with each other for threads. Do Nothing Route Thread Model So what happens if there is no route node?  In this case OSB just echoes the Request message as a Response message, but what happens to the threads?  OSB still uses a separate thread for the response, but in this case the Work Manager used is the Default Work Manager. So this is really a special case of the Basic Thread Model discussed above, except that the response pipeline will always execute on the Default Work Manager.   Proxy Chaining Thread Model So what happens when the route node is actually calling a Proxy Service rather than a Business Service, does the second Proxy Service use its own Thread or does it re-use the thread of the original Request Pipeline? Well as you can see from the diagram when a route node calls another proxy service then the original Work Manager is used for both request pipelines.  Similarly the response pipeline uses the Work Manager associated with the ultimate Business Service invoked via a Route Node.  This actually fits in with the earlier description I gave about Business Services and by extension Route Nodes they “… uses the request thread to send the request to the target”. Call Out Threading Model So what happens when you make a Service Callout to a Business Service from within a pipeline.  The documentation says that “The pipeline processor will block the thread until the response arrives asynchronously” when using a Service Callout.  What this means is that the target Business Service is called using the pipeline thread but the response is also handled by the pipeline thread.  This implies that the pipeline thread blocks waiting for a response.  It is the handling of this response that behaves in an unexpected way. When a Business Service is called via a Service Callout, the calling thread is suspended after sending the request, but unlike the Route Node case the thread is not released, it waits for the response.  The muxer uses the Business Service Work Manager to allocate a thread to process the response, but in this case processing the response means getting the response and notifying the blocked pipeline thread that the response is available.  The original pipeline thread can then continue to process the response. Second Wrinkle This leads to an unfortunate wrinkle.  If the Business Service is using the same Work Manager as the Pipeline then it is possible for starvation or a deadlock to occur.  The scenario is as follows: Pipeline makes a Callout and the thread is suspended but still allocated Multiple Pipeline instances using the same Work Manager are in this state (common for a system under load) Response comes back but all Work Manager threads are allocated to blocked pipelines. Response cannot be processed and so pipeline threads never unblock – deadlock! Solution The solution to this is to make sure that any Business Services used by a Callout in a pipeline use a different Work Manager to the pipeline itself. The Solution to My Problem Looking back at my original workflow we see that the same Business Service is called twice, once in a Routing Node and once in a Response Pipeline Callout.  This was what was causing my problem because the response pipeline was using the Business Service Work Manager, but the Service Callout wanted to use the same Work Manager to handle the responses and so eventually my Response Pipeline hogged all the available threads so no responses could be processed. The solution was to create a second Business Service pointing to the same location as the original Business Service, the only difference was to assign a different Work Manager to this Business Service.  This ensured that when the Service Callout completed there were always threads available to process the response because the response processing from the Service Callout had its own dedicated Work Manager. Summary Request Pipeline Executes on Proxy Work Manager (WM) Thread so limited by setting of that WM.  If no WM specified then uses WLS default WM. Route Node Request sent using Proxy WM Thread Proxy WM Thread is released before getting response Muxer is used to handle response Muxer hands off response to Business Service (BS) WM Response Pipeline Executes on Routed Business Service WM Thread so limited by setting of that WM.  If no WM specified then uses WLS default WM. No Route Node (Echo functionality) Proxy WM thread released New thread from the default WM used for response pipeline Service Callout Request sent using proxy pipeline thread Proxy thread is suspended (not released) until the response comes back Notification of response handled by BS WM thread so limited by setting of that WM.  If no WM specified then uses WLS default WM. Note this is a very short lived use of the thread After notification by callout BS WM thread that thread is released and execution continues on the original pipeline thread. Route/Callout to Proxy Service Request Pipeline of callee executes on requestor thread Response Pipeline of caller executes on response thread of requested proxy Throttling Request message may be queued if limit reached. Requesting thread is released (route node) or suspended (callout) So what this means is that you may get deadlocks caused by thread starvation if you use the same thread pool for the business service in a route node and the business service in a callout from the response pipeline because the callout will need a notification thread from the same thread pool as the response pipeline.  This was the problem we were having. You get a similar problem if you use the same work manager for the proxy request pipeline and a business service callout from that request pipeline. It also means you may want to have different work managers for the proxy and business service in the route node. Basically you need to think carefully about how threading impacts your proxy services. References Thanks to Jay Kasi, Gerald Nunn and Deb Ayers for helping to explain this to me.  Any errors are my own and not theirs.  Also thanks to my colleagues Milind Pandit and Prasad Bopardikar who travelled this road with me. OSB Thread Model Great Blog Post on Thread Usage in OSB

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• The Social Business Thought Leaders - John Hagel

  - by kellsey.ruppel

  While many European economies are on the brink of a recession between increasing taxation and mounting loss of jobs and bankruptcy filing rates, there's an understandable risk of losing sight of the deeper forces at play. Yet instead of surrendering to uncertainty and trying to survive in the short term, many organizations are feeling the urge to be better prepared to thrive in these complex times by developing a more articulated long term understanding of both the opportunities / challenges ahead. For example: What long-term economic, technological and societal changes are rolling out? Which foundational dynamics will affect our companies' performance, productivity, competition, and innovative potential in the upcoming decades? How will digital infrastructure change our business landscape? What kind of capabilities will be key to compete in a market shaped by growing turbulence, unpredictability and volatility? Breaking out from a strictly cyclical thinking, studies such as the Shift Index by John Hagel, Co-Chairman of the Center for the Edge at Deloitte & Touche (See Measuring the forces of long-term change - The 2009 Shift Index), depict a worrying performance challenge that affected every industry in the entire US economy over the last 45 years. Amidst a more than doubled competitive intensity of the market, and even with an improved labor productivity, the actual performance of US firms has consistently fallen to 25% of what it was in 1965. Most of this reported value is shifting from institutions and organizations to individuals, whether they are customers or young creative talent. To thrive in the digital economy and reverse declining performance trends, companies will have to fundamentally rethink their management approach by moving from knowledge stocks to knowledge flows, from scalable efficiency to scalable learning, from push organizations to pull organizations. Based on the outcomes of the Shift Index and on the book The Power of Pull, the first episode of the Social Business Thought-Leaders features John Hagel to provide strategic insights on how companies will succeed in the 21st century.

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• Business guy building a software company [closed]

  - by Dreamer

  I am a business guy who is about to embark on a very risky journey to start this own software company. I have done sales for several software companies and in the last 8 years, I have managed to generate over $15 million in pure SAAS revenues for my employers. I think now its time to do it for myself and see where I can take the business. I have an idea in mind which I would like to develop and have been speaking with several companies who I may hire to convert that idea into a SAAS based offering. I am scared of the following: Being ripped off as I have no technical knowledge Over-charged Building something and realizing the foundation was weak, not scalable etc. Can anyone help me identify what I need to do before I sign a software development company to start my project. What do I need to know? What is the typical cost? What is a realistic time frame? Which coding language is better? What steps can I take to prevent myself from being ripped-off?

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• Resolve Instructional Webcast Series — E-Business Suite Payables Period Close

  - by user793044

  Resolve Instructional Webcast Series — New Product Specific Troubleshooting Topics For E-Business we have coming up: Title: Resolve—Best Practices for E-Business Suite Payables Period Close Date: Nov 7, 2012 Time: 8:00 am MT - 3:00 pm GMT - 10:00 am Eastern - 8:30 pm India - 7:00 am Pacific This one-hour webcast shows you how to use 3 main recommendations: Period Close Helper – New Diagnostic to identify and resolve period close issues. Master Generic Datafix Diagnostic (MGD) usage in proactive/reactive mode. Recommended Patch Collection (RPC) uptake. This session will help customers to plan and complete their month on month period close activities successfully. Also, in approaching period close in a proactive way. It will assist in order to avoid last minute hassles and prevent delays in achieving the Period Close deadlines. Customers who are involved in the Payables period close activities (both Functional and Technical) will benefit most from the webcast. Join us. Leverage this opportunity to learn Support Best Practices that help you resolve the issues you face with your Oracle products. Oracle Support experts provide live demonstrations of proactive resources. You will see you how working proactively helps you work more efficiently—from using the right tools to providing the right information on Service requests—you can get answers faster. Register for sessions now Resolve—Troubleshooting Questions? Contact Oracle’s "Get Proactive" team today. WORK SMART. SOLVE FAST. RESOLVE.

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• Interfaces, Adapters, exposing business objects via WCF design

  - by Onam

  I know there have been countless discussions about this but I think this question is slightly different and may perhaps prompt a heated discussion (lets keep it friendly). The scene: I am developing a system as a means for me to learn various concepts and I came across a predicament which my brain is conflicting with. That is whether to keep my interfaces in a separate class library or should they live side by side my business objects. I want to expose certain objects via WCF, however refuse to expose them in its entirety. I am sure most will agree exposing properties such as IDs and other properties is not good practice but also I don't want to have my business objects decorated with attributes. The question: Essentially, I'll be having a separate interface for each of my objects that will essentially be exposed to the outside world (could end up being quite a few) so does it make sense to create a separate class library for interfaces? This also brings up the question of whether adapters should live in a separate class library too as ideally I want a mechanism from transferring from one object to the other and vice versa?

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• Using Oracle WebCenter Content for Solving Government Content-Centric Business Problems

  - by Lance Shaw

  Organizations are seeing unprecedented amounts of unstructured information such as documents, images, e-mails, and rich media files. Join us December 12th to learn about how Oracle WebCenter Content can help you provide better citizen services by managing the content lifecycle, from creation to disposition, with a single repository.  With Oracle WebCenter Content, organizations can address any content use case, such as accounts payable, HR on-boarding, document management, compliance, records management, digital asset management, or website management.  If you have multiple content silos and need a strategy for consolidating your unstructured content to reduce costs and complexity, please join us to hear from Shahid Rashid, Oracle WebCenter Development, and Oracle Pillar Partner, Fishbowl Solutions, and learn how you can create the foundation for content-centric business solutions.  •        Solve the problem of multiple content silos (content systems, file systems, workspaces) •        Fully leverage your content across applications, processes and departments •        Create a strategy for consolidating your unstructured content to reduce costs and infrastructure complexity •        Comply with regulations and provide audit trails while remaining agile •        Provide a complete and integrated solution for managing content directly from Oracle Applications (E-Business Suite, PeopleSoft, Siebel, JD Edwards) Join us on December 12th at 2pm ET, 11am PT to learn more!

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• Microkernel architectural pattern and applicability for business applications

  - by Pangea

  We are in the business of building customizable web applications. We have the core team that provides what we call as the core platform (provides services like security, billing etc.) on top of which core products are built. These core products are industry specific solutions like telecom, utility etc. These core products are later used by other teams to build customer specific solutions in a particular industry. Until now we have a loose separation between platform and core product. The customer specific solutions are build by customizing 20-40% of the core offering and re-packaging. The core-platform and core products are released together as monolithic apps (ear). I am looking to improvise the current situation so that there is a cleaner separation on these 3. This allows us to have evolve each of these 3 separately etc. I've read through the Mircokernel architecture and kind of felt that I can take apply the principles in my context. But most of my reading about this pattern is always in the context of operating systems or application servers etc. I am wondering if there are any examples on how that pattern was used for architecting business applications. Or you could provide some insight on how to apply that pattern to my problem.

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• Saudi Arabian Retail Distribution Business Ajlan & Bros Selects Oracle Commerce

  - by Marie-Christin Hansen

  Ajlan & Bros has selected Oracle Commerce in a bid to improve its customer engagement capabilities and drive its expansion plans. The large Middle Eastern retail distribution business, which specializes in the design, manufacture and supply of clothing across the Middle East, is seeking to expand its operations, which consist of a distribution network of more than 7,000 points of sale and represent more than 15 international brands. The business is aiming to build brand awareness globally with an interest in the European and American markets. Choosing Oracle Commerce will provide Ajlan & Bros with the capability to optimize each customer engagement, which will help to increase cross-channel promotion and improve a unified online, mobile and social experience for customers. The company will be able to leverage Oracle Commerce’s advanced marketing and personalization capabilities, with enhanced integrated search and content management functionality across its channels. The selection of Oracle Commerce followed an extensive evaluation of competitor solutions, with Oracle selected due to the solutions strong capabilities in cross-channel ecommerce and customer experience management, as well as a solid track record of maintaining best practice. Press release: Ajlan & Bros Selects Oracle Commerce to Support Expansion Strategy

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• OBIEE 11.1.1.7.131017 is Available for Oracle Business Intelligence Enterprise Edition and Exalytics

  - by Saresh

  OBIEE 11.1.1.7.131017 is Available for Oracle Business Intelligence Enterprise Edition and Exalytics You may refer Note 1595219.1 -OBIEE 11g 11.1.1.7.131017 is Available for Oracle Business Intelligence Enterprise Edition and Exalytics for more details. Additional information: You can directly apply OBIEE 11.1.1.7.131017  on the top of OBIEE 11.1.1.7.0 without applying the OBIEE 11.1.1.7.0 patch. Oracle BI EE Suite Bundle Patch 11.1.1.7.131017 introduces support for Microsoft Internet Explorer 10 Oracle BI EE Suite Bundle Patch 11.1.1.7.131017 integrates support for Oracle BI Mobile App Designer into Oracle BI Presentation Services. The Home page displays a new Create Mobile App option and a link to the Mobile Apps Library; the New menu now also includes a Mobile App option. Note that to use these new options, you must also install the Oracle BI Mobile App Designer. Oracle BI Mobile App Designer is available in a separate patch (17220944) available from My Oracle Support. Apply the Mobile App Designer patch after installing Oracle BI EE Suite Bundle Patch 11.1.1.7.131017. Note that if you have previously installed Oracle BI Mobile App Designer on the BI system, then you do not have to re-apply Mobile App Designer patch 17220944. However, you will have to make a configuration change to re-enable the new Mobile App options. Oracle BI EE Suite Bundle Patch 11.1.1.7.131017 improves functionality for exporting data from analyses, dashboards, and other Oracle BI Presentation Catalog objects into Microsoft Excel.

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• Oracle Secure Global Desktop - Business Continuity During Snowstorm!

  - by Mohan Prabhala

  Capgemini, one of the world's largest management consulting, outsourcing and professional services companies, is an Oracle Secure Global Desktop customer and uses it to provide secure, remote access to 1) corporate applications centralized in the datacenter and 2) desktops hosted on Oracle VDI. Earlier this month, one of Capgemini's government customers in Holland were advised to avoid traveling to work, due to a heavy snowstorm. This resulted in a lot of employees working from home. Thankfully due to their deployment of the Oracle Secure Global Desktop gateway, employees were able to easily access their corporate applications and desktops from home and anywhere outside of their office. Capgemini reports that during the days of the snowstorm, a record number of users leveraged Oracle Secure Global Desktop (servers and gateway). Despite this record usage, Oracle Secure Global Desktop remained perfectly stable and allowed users to seamlessly access their applications and desktops. This is a great example of how Oracle Secure Global Desktop allows employee productivity and business continuity even during severe weather conditions such as snowstorms. We are delighted to have enabled business continuity for Capgemini's customers, and look forward to our continued relationship with Capgemini. This blog has been approved for posting by Capgemini.

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• Employee Engagement: Drive Business Value

  - by Kellsey Ruppel

  As we’ve been discussing this week, employee engagement is extremely important and you’ve probably realized that effectively engaging your employees is essential to driving business value. Your employees are the ones responsible for executing on the business’ objectives. Your employees (in the sales & service departments) are the ones interacting with your customers the most, so delivering on customer expectations and attaining high levels of customer engagement are simply not possible without successfully empowering these this stakeholder group. High employee and partner engagement can have many benefits including: Higher levels of employee productivity Longer employee retention Stronger, more enduring and more successful relationships Serving as ambassadors for an organization’s brand More likely to deliver excellent customer service Referring others for hire Recommending the organization’s products and services Sharing feedback with their colleagues In a way, engagement is a measure of employee investment in an organization’s mission and brand. And then you have the enablement piece of this as well.  It’s hard to imagine a high level of engagement existing among employees who don’t feel that they’ve been enabled to do their jobs very efficiently or effectively. You’re just not going to find high engagement among people if the everyday processes and technologies  they work with make it a challenge for them to access, share and manage the information  they need do their jobs or if they’re unable to effectively collaborate around the projects they’re working on. How does your organization measure on the employee engagement spectrum? We’ve got a number of different resources to help you get started! Portal Resource Center Video: Got a minute? WebCenter in Action Webcast Series Portal Engagement Webcast 

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• Anemic Domain Model, Business Logic and DataMapper (PHP)

  - by sunwukung

  I've implemented a rudimentary ORM layer based on DataMapper (I don't want to use a full blown ORM like Propel/Doctrine - for anything beyond simple fetch/save ops I prefer to access the data directly layer using a SQL abstraction layer). Following the DataMapper pattern, I've endeavoured to keep all persistence operations in the Mapper - including the location of related entities. My Entities have access to their Mapper, although I try not to call Mapper logic from the Entity interface (although this would be simple enough). The result is: // get a mapper and produce an entity $ProductMapper = $di->get('product_mapper'); $Product = $ProductMapper->find('[email protected]','email'); //.. mutaute some values.. save $ProductMapper->save($Product) // uses __get to trigger relation acquisition $Manufacturer = $Product->manufacturer; I've read some articles regarding the concept of an Anemic Domain model, i.e. a Model that does not contain any "business logic". When demonstrating the sort of business logic ideally suited to a Domain Model, however, acquiring related data items is a common example. Therefore I wanted to ask this question: Is persistence logic appropriate in Domain Model objects?

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• Developing with Oracle ADF Mobile and ADF Business Components Backend

  - by Shay Shmeltzer

  It's great to finally have the Oracle ADF Mobile solution out there. If you are not familiar with ADF Mobile - it basically lets you build applications that run on iOS and Android devices using the concepts you already know - components based UI constructions (same idea as JSF), taskflows, data controls, Java and of course JDeveloper. I created one demo that shows how to build an on-device application that gets data from local Java files (that run on the device - yes we do Java on iOS too) - you can see it here. However, one thing many of you might be wondering is how can you get data from your database into these mobile applications. Well if you already built your data access with Oracle ADF Business Components then here is a two step video demo that shows you what to do. The steps are: 1. Expose ADF Business Components as Services 2. Create an ADF Mobile application that consumes the above services with the Web service data control Simple right? That's the whole point of ADF Mobile - making on device application development as simple as possible. Try it out on your device.

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• Should business services cross bounded contexts?

  - by Paul T Davies

  Firstly, I am following the convention that a bounded context is synonymous to a department, or possibly one department has 1 to many bounded contexts. We have a client consultancy department that has a Documentation Service. Documents are stored in the Document Store Service (which is where all documents in the company are stored - it is a utility service), and the Documentation Service stores information about that document (a business service). As it was designed for the client consultancy, it is information relevant to them. Now health and safety need somewhere to store information about a document. This is different information to client consultancy, but I have been instructed to extend the existing service to account for this extra information. I feel this service is now crossing a bounded context. My worry is that all departments will eventually store there information in here and the service will become bloated, trying to be all things to all departments. Each document record will only store a subset of the information because it will only belong to one department. It will get worse when different departments want to store the same information but refer to it in a diferent ways, or when two departments want to store different information that they refer to in the same way. In my understanding, this is exactly the reason for bounded contexts. I feel each department should have it's own business service for information about a document, but use the same utility service to actually store the document. What would be the correct approach?

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• Chain-Sys Uses Oracle Business Accelerators to Reduce Implementation Costs by 25%

  - by LanaProut

  Normal 0 false false false EN-US X-NONE X-NONE Find out how Oracle Business Accelerators for Oracle E-Business Suite and Chain-Sys's appLOAD tool reduced implementation costs by 25% for a major Indian power and infrastructure company. Click here to listen to the 11 minute AppCast. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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• Welcome to the Oracle EMEA Partner Community for Exadata!

  - by javier.puerta(at)oracle.com

    The EMEA Partner Community for Exadata is the place where partners in Europe, Middle East and Africa can share experiences and best practices about selling and implementing Exadata projects. You will also receive first-hand information from Oracle on products, training and tools that can help you better market, sell and implement your Exadata-based projects and services    Who should join the Community? Community membership is for individuals. If you are working for a company that is an Oracle partner and your job is selling, implementing or supporting Exadata projects in EMEA then this community is for you.    How is this different from the Oracle Exadata Knowledge Zone? The Oracle Exadata Knowledge Zone is the fundamental source of information from Oracle for partners interested in specializing on Exadata. It is higly recommended that you get access to the Knowledge Zones related to the product areas of your interest. To get access to any of the Knowledge Zones an application must be completed by the Partner Program Administrator for your company. The Exadata Partner Community complements the Knowledge Zone by providing partners with information which is specific for the EMEA market (market, references, training, events,..) and it is also a mechanism to share experiences and best practices among partners in marketing, selling, implementing and supporting Exadata projects.   How to join?  For you to be able to register as an individual, your company must be member of the Oracle PartnerNetwork (OPN) and should be working towards becoming OPN Specialized in Exadata. If this is the case then Join the EMEA Exadata Partner Community Now! If your company is not an OPN member yet, then Join Oracle PartnerNetwork first.   How do you get access to the information for the community members? We use two mechanisms to provide and share information: The EMEA Exadata Partner Community blog. This is a public blog and we use it to provide  quick and easy communication to the community members. For detailed or restricted material we will point you to a restricted area. The EMEA Exadata Partner Community Collaborative Workspace. This is an area with restricted access that only community members can access. It contains materials from community events, sales kits, implementation experiences,... reserved to community members. It also allows for partners to share content and collaborate with other community members. You will get access to this restricted area when you register as a member of the EMEA Exadata Partner Community     Need help? I hope that you will find useful the resources and the experience exchange provided by the community. If you need help or any further clarification, don't hesitate to contact me!  Javier Puerta ([email protected])Director Core Technology Partner ProgramsAlliances & Channels EMEAPhone: +34916312141 Mobile: +34609062373   

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• Creating the Business Card Request InfoPath Form

  - by JKenderdine

  Business Card Request Demo Files Back in January I spoke at SharePoint Saturday Virginia Beach about InfoPath forms and Web Part deployment.  Below is some of the information and details regarding the form I created for the session.  There are many blogs and Microsoft articles on how to create a basic form so I won’t repeat that information here.   This blog will just explain a few of the options I chose when creating the solutions for SPS Virginia Beach.  The above link contains the zipped package files of the two InfoPath forms(no code solution and coded solution), the list template for the Location list I used, and the PowerPoint deck.  If you plan to use these templates, you will need to update the forms to work within your own environments (change data connections, code links, etc.).  Also, you must have the SharePoint Enterprise version, with InfoPath Services configured in order to use the Web Browser enabled forms. So what are the requirements for this template? Business Card Request Form Template Design Plan: Gather user information and requirements for card Pull in as much user information as possible. Use data from the user profile web services as a data source Show and hide fields as necessary for requirements Create multiple views – one for those submitting the form and Another view for the executive assistants placing the orders. Browser based form integrated into SharePoint team site Submitted directly to form library The base form was created using the blank template.  The table and rows were added using Insert tab and selecting Custom Table.  The use of tables is a great way to make sure everything lines up.  You do have to split the tables from time to time.  If you’ve ever split cells and then tried to re-align one to find that you impacted the others, you know why.  Here is what the base form looks like in InfoPath.   Show and hide fields as necessary for requirements You will notice I also used Sections within the form.  These show or hide depending on options selected or whether or not fields are blank.  This is a great way to prevent your users from feeling overwhelmed with a large form (this one wouldn’t apply).  Although not used in this one, you can also use various views with a tab interface.  I’ll show that in another post. Gather user information and requirements for card Pull in as much user information as possible. Use data from the user profile web services as a data source Utilizing rules you can load data when the form initiates (Data tab, Form Load).  Anything you can automate is always appreciated by the user as that is data they don’t have to enter.  For example, loading their user id or other user information on load: Always keep in mind though how much data you load and the method for loading that data (through rules, code, etc.).  They have an impact on form performance.  The form will take longer to load if you bring in a ton of data from external sources.  Laura Rogers has a great blog post on using the User Information List to load user information.   If the user has logged into SharePoint, then this can be used quite effectively and without a huge performance hit.   What I have found is that using the User Profile service via code behind or the Web Service “GetUserProfileByName” (as above) can take more time to load the user data.  Just food for thought. You must add the data connection in order for the above rules to work.  You can connect to the data connection through the Data tab, Data Connections or select Manage Data Connections link which appears under the main data source.  The data connections can be SharePoint lists or libraries, SQL data tables, XML files, etc.  Create multiple views – one for those submitting the form and Another view for the executive assistants placing the orders. You can also create multiple views for the users to enhance their experience.  Once they’ve entered the information and submitted their request for business cards, they don’t really need to see the main data input screen any more.  They just need to view what they entered. From the Page Design tab, select New View and give the view a name.  To review the existing views, click the down arrow under View: The ReviewView shows just what the user needs and nothing more: Once you have everything configured, the form should be tested within a Test SharePoint environment before final deployment to production.  This validates you don’t have any rules or code that could impact the server negatively. Submitted directly to form library   You will need to know the form library that you will be submitting to when publishing the template.  Configure the Submit data connection to connect to this library.  There is already one configured in the sample,  but it will need to be updated to your environment prior to publishing. The Design template is different from the Published template.  While both have the .XSN extension, the published template contains all the “package” information for the form.  The published form is what is loaded into Central Admin, not the design template. Browser based form integrated into SharePoint team site In Central Admin, under General Settings, select Manage Form Templates.  Upload the published form template and Activate it to a site collection. Now it is available as a content type to select in the form library.  Some documentation on publishing form templates:  Technet – Manage administrator approved form templates And that’s all our base requirements.  Hope this helps to give a good start.

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• Is there a small business router that shows bandwidth usage graphs in the admin panel?

  - by Robert Drake

  I support a large number of public libraries that are having their networks upgraded in response to a grant application. These libraries are generally home to between 6-15 computers and have little or no tech services either onsite or contracted remotely. In order to justify current and future purchases, a number of the libraries have requested routers that can provide bandwidth usage graphs that they can show to their managing boards. Is there a small business router that displays traffic graphs in the router administration web interface? The router needs to suppport DHCP and basic firewalling. No other features are required. Further, the reports just need to show overall trends. It is not necessary to show traffic by IP, by protocol/application, or by time of day. They just need an overall week to week, month to month, trend line. I'm familiar with MRTG/PRTG/tools that collect SNMP data from the router, but the libraries don't have the expertise for the configuration. I've considered installing the tomato firmware on some cheap home/home office routers, but if there's a commercial product that can be purchased that would be significantly simpler. Also the library boards would be much more likely to approve the purchase of a commercial product over a 'hacked' one. Any assistance would be appreciated.

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