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• Introducing the First Global Web Experience Management Content Management System

  - by kellsey.ruppel

  By Calvin Scharffs, VP of Marketing and Product Development, Lingotek Globalizing online content is more important than ever. The total spending power of online consumers around the world is nearly $50 trillion, a recent Common Sense Advisory report found. Three years ago, enterprises would have to translate content into 37 language to reach 98 percent of Internet users. This year, it takes 48 languages to reach the same amount of users.  For companies seeking to increase global market share, “translate frequently and fast” is the name of the game. Today’s content is dynamic and ever-changing, covering the gamut from social media sites to company forums to press releases. With high-quality translation and localization, enterprises can tailor content to consumers around the world.  Speed and Efficiency in Translation When it comes to the “frequently and fast” part of the equation, enterprises run into problems. Professional service providers provide translated content in files, which company workers then have to manually insert into their CMS. When companies update or edit source documents, they have to hunt down all the translated content and change each document individually.  Lingotek and Oracle have solved the problem by making the Lingotek Collaborative Translation Platform fully integrated and interoperable with Oracle WebCenter Sites Web Experience Management. Lingotek combines best-in-class machine translation solutions, real-time community/crowd translation and professional translation to enable companies to publish globalized content in an efficient and cost-effective manner. WebCenter Sites Web Experience Management simplifies the creation and management of different types of content across multiple channels, including social media.  Globalization Without Interrupting the Workflow The combination of the Lingotek platform with WebCenter Sites ensures that process of authoring, publishing, targeting, optimizing and personalizing global Web content is automated, saving companies the time and effort of manually entering content. Users can seamlessly integrate translation into their WebCenter Sites workflows, optimizing their translation and localization across web, social and mobile channels in multiple languages. The original structure and formatting of all translated content is maintained, saving workers the time and effort involved with inserting the text translation and reformatting.  In addition, Lingotek’s continuous publication model addresses the dynamic nature of content, automatically updating the status of translated documents within the WebCenter Sites Workflow whenever users edit or update source documents. This enables users to sync translations in real time. The translation, localization, updating and publishing of Web Experience Management content happens in a single, uninterrupted workflow.  The net result of Lingotek Inside for Oracle WebCenter Sites Web Experience Management is a system that more than meets the need for frequent and fast global translation. Workflows are accelerated. The globalization of content becomes faster and more streamlined. Enterprises save time, cost and effort in translation project management, and can address the needs of each of their global markets in a timely and cost-effective manner.  About Lingotek Lingotek is an Oracle Gold Partner and is going to be one of the first Oracle Validated Integrator (OVI) partners with WebCenter Sites. Lingotek is also an OVI partner with Oracle WebCenter Content.  Watch a video about how Lingotek Inside for Oracle WebCenter Sites works! Oracle WebCenter will be hosting a webinar, “Hitachi Data Systems Improves Global Web Experiences with Oracle WebCenter," tomorrow, September 13th. To attend the webinar, please register now! For more information about Lingotek for Oracle WebCenter, please visit http://www.lingotek.com/oracle.

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• Updated SOA Documents now available in ITSO Reference Library

  - by Bob Rhubart

  Nine documents within the IT Strategies from Oracle (ITSO) reference library have recently been updated. (Access to the ITSO collection is free to registered Oracle.com members -- and that membership is free.) All nine documents fall within the Service Oriented Architecture section of the ITSO collection, and cover the following topics: SOA Practitioner Guides Creating an SOA Roadmap (PDF, 54 pages, published: February 2012) The secret to successful SOA is to build a roadmap that can be successfully executed. SOA offers an opportunity to adopt an iterative technique to deliver solutions incrementally. This document offers a structured, iterative methodology to help you stay focused on business results, mitigate technology and organizational risk, and deliver successful SOA projects. A Framework for SOA Governance (PDF, 58 pages, published: February 2012) Successful SOA requires a strong governance strategy that designs-in measurement, management, and enforcement procedures. Enterprise SOA adoption introduces new assets, processes, technologies, standards, roles, etc. which require application of appropriate governance policies and procedures. This document offers a framework for defining and building a proper SOA governance model. Determining ROI of SOA through Reuse (PDF, 28 pages, published: February 2012) SOA offers the opportunity to save millions of dollars annually through reuse. Sharing common services intuitively reduces workload, increases developer productivity, and decreases maintenance costs. This document provides an approach for estimating the reuse value of the various software assets contained in a typical portfolio. Identifying and Discovering Services (PDF, 64 pages, published: March 2012) What services should we build? How can we promote the reuse of existing services? A sound approach to answer these questions is a primary measure for the success of a SOA initiative. This document describes a pragmatic approach for collecting the necessary information for identifying proper services and facilitating service reuse. Software Engineering in an SOA Environment (PDF, 66 pages, published: March 2012) Traditional software delivery methods are too narrowly focused and need to be adjusted to enable SOA. This document describes an engineering approach for delivering projects within an SOA environment. It identifies the unique software engineering challenges faced by enterprises adopting SOA and provides a framework to remove the hurdles and improve the efficiency of the SOA initiative. SOA Reference Architectures SOA Foundation (PDF, 70 pages, published: February 2012) This document describes they key tenets for SOA design, development, and execution environments. Topics include: service definition, service layering, service types, the service model, composite applications, invocation patterns, and standards. SOA Infrastructure (PDF, 86 pages, published: February 2012) Properly architected, SOA provides a robust and manageable infrastructure that enables faster solution delivery. This document describes the role of infrastructure and its capabilities. Topics include: logical architecture, deployment views, and Oracle product mapping. SOA White Papers and Data Sheets Oracle's Approach to SOA (white paper) (PDF, 14 pages, published: February 2012) Oracle has developed a pragmatic, holistic approach, based on years of experience with numerous companies to help customers successfully adopt SOA and realize measureable business benefits. This executive datasheet and whitepaper describe Oracle's proven approach to SOA. Oracle's Approach to SOA (data sheet) (PDF, 3 pages, published: March 2012) SOA adoption is complex and success is far from assured. This is why Oracle has developed a pragmatic, holistic approach, based on years of experience with numerous companies, to help customers successfully adopt SOA and realize measurable business benefits. This data sheet provides an executive overview of Oracle's proven approach to SOA.

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• Process Is The New App by Leon Smiers

  - by JuergenKress

  Process-on-the-Fly #2 - Process is the New App The next generation of business process management and business rules management tools is so powerful that it actually can be seen as the successor to custom-built applications. Being able to define detailed process, flows, decision trees and business helps on both the business and IT side to create powerful, differentiating solutions that would have required extensive custom coding in the past. Now much of the definition can be done ‘on the fly,’ using visual models and (semi) natural language in the nearest proximity to the business. Over the years, ERP systems have been customized to enter organization-specific functionality into the ERP application. This leads to better support for the business, but at the same time involves higher costs for maintenance, high dependency on the personnel involved in this customization, long timelines to deliver change to the system and increased risk involved in upgrading the ERP system. However, the best of both worlds can be created by bringing back the functionality to out-of-the-box usage of the ERP system and at the same time introducing change and flexibility by means of externalized 'Process Apps' in direct connection with the ERP system. The ERP system (or legacy bespoke system, for that matter) is used as originally intended and designed, resulting in more predictable behavior of the system related to usage and performance, and clearly can be maintained in a more standardized and cost-effective way. The Prrocess App externalizes the needed functionality into a highly customizable application outside the ERP for which it is supported by rules engines, task inboxes and can be delivered to different channels. The reasons for needing Process Apps may include the following: The ERP system just doesn't deliver this functionality in a specific industry; the volatility of changing certain functionality is high; or an umbrella type of functionality across (ERP) silos is needed. An example of bringing all this together is around the hiring process for a new employee at a university. Oracle PeopleSoft HCM could be used as the HR system to store all employee details. In the hiring process, an authorization scheme is involved for getting the approval to create a contract for the employee-to-be. In the university world, this authorization scheme is complex and involves faculties/colleges (with different organizational structures) and cross-faculty organizational structures. Including such an authorization scheme into PeopleSoft would require a lot of customization. By adding a handle inside PeopleSoft towards an externalized authorization Process App, the execution of the authorization of the employee is done outside the ERP: in a tool that is aimed to deliver approval schemes via a worklist-type of application. The Process App here works as an add-on to the PeopleSoft system, but can also be extended to support the full lifecycle of the end-to-end hiring process with the possibility to involve multiple applications. The actual core functionality is kept in the supporting ERP systems, while at the same time the Process App acts as an umbrella function to control the end-to-end flow and give insight into the efficiency of the end-to-end process. How to get there? Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Capgemini,Leon Smiers,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Cloud Apps News @#OOW12

  - by Natalia Rachelson

  All eyes were on Oracle this past week and the news cycle was in full swing. What better time to make some key announcements that were guaranteed to create buzz ... and so we did. The name of the game was Cloud! Here are the key Cloud announcements for Apps, which included Fusion Tap that enables mobility across all Cloud Apps, HCM customer momentum in the Cloud, and our very first ERP Cloud Services customer. Oracle Unveils Oracle Fusion Tap for the iPadOracle Fusion Tap - Productivity Amplified Anywhere, Anytime "Both the enterprise and technology providers must recognize the need to innovate and adapt for the increasing mobility of the workforce - not just for sales teams, but across the organization," said Carter Lusher, Research Fellow and Chief Analyst of Enterprise Applications Ecosystem, Ovum. "A mobile application that quickly and powerfully allows employees to make connections, analyze data, and complete activities at any time and wherever they may be located drives new levels of business value and enhances efficiency. Frankly, mobile access is no longer a 'nice to have' but a 'must have.'"  "The mobile workforce is a business reality, and Oracle Fusion Tap is an example of how Oracle delivers mobile and cloud innovations that fundamentally improve productivity and how we work," said Chris Leone, Senior Vice President of Application Development, Oracle. "With Oracle Fusion Tap users will have an all-in-one, easily extensible app that puts mission-critical data and colleague connection at their fingertips." The entire release is available here http://www.oracle.com/us/corporate/press/1855392 Customers Live on Oracle Fusion Human Capital ManagementOracle HCM Cloud Service Helps Power HR's Contribution to the Business "More than 25 of the 100-plus customers who have selected Oracle Fusion Human Capital Management (HCM) are already live. Ardent Leisure, Peach Aviation, Toshiba Medical Systems and Zillow have deployed Oracle HCM Cloud Service and are using it to transform their HR operations. They join companies such as Principal Financial Group and Elizabeth Arden, who are already using Oracle HCM Cloud Service to help manage international growth and deliver pervasive, role-based, configurable solutions to their employees. With these recent go-lives, Oracle takes a leading position in successfully bringing live HCM customers in the cloud."  "As a technology company, Zillow looked to a partner who could scale with us. Zillow has gone live on Oracle HCM Cloud Service, which will give us the ability automate and streamline HR operations for our employees in the near future," said Sarah Bilton, Senior Director HR, Zillow. Read the entire release here http://www.oracle.com/us/corporate/press/1859573 Lending Club Selects Oracle ERP Cloud Service to Help Increase Insight and EfficienciesOracle ERP Cloud Service Provides an Open Architecture, Best-of-Breed Decision-Making, and Scalability in the Cloud "Lending Club, the leading platform for investing in and obtaining personal loans, has selected Oracle ERP Cloud Service to help improve decision-making and workflow, implement robust reporting, and take advantage of the inherent scalability and cost savings provided by the cloud. With more than 76,000 borrowers and 90,000 investors Lending Club utilizes technology and innovation to reduce the cost of traditional banking and offer borrowers better rates and investors better returns.  After an extensive search, Lending Club selected Oracle ERP Cloud Service due to the breadth and depth of capabilities and ongoing innovation of Oracle ERP Cloud Service, as well as Oracle's open architecture, industry leadership and commitment to partners." "Lending Club is an innovative, data-intensive, high-growth company and we needed a solution and partner that could match us," said Carrie Dolan, CFO, Lending Club. "We conducted a thorough review of our options, and Oracle ERP Cloud Service was the clear winner in terms of capabilities and business value as well as commitment to us as a customer." Read the entire release here http://www.oracle.com/us/corporate/press/1859020

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• Social HCM: Is Your Team Listening?

  - by Mike Stiles

  Does integrating Social HCM into your enterprise make sense? Consider Sam and Christina. Sam is a new hire at a big company. On the job 3 weeks, a question has come up on how to properly file an expense report to get reimbursed. It was covered in the onboarding session, but shockingly enough, Sam didn’t memorize or write down every word of the session. The answer is probably in a handout, in a stack of handouts 2 inches thick. It also might be on the employee web site…somewhere. Christina is a new hire at a different big company. She has the same question. She logs into her company’s social network, goes to the “new hires” group, asks her question and gets an answer in seconds. Christina says, “Cool!” Sam says, “Grrrr.” It’s safe to say the qualified talent your company wants is accustomed to using social platforms to communicate and get quick answers. As such, Christina is comfortable at her new company, whereas Sam is wondering what he’s gotten himself into. Companies that cling to talent communication and management systems that don’t speak to talent’s needs or expectations put themselves at risk. Right from the recruiting stage, prospects can determine if a company has embraced the communications tools of the 21st century. If they don’t see it, alarm bells go off. With great talent more in demand than ever, enterprises should reconsider making “this is the way we do it, you adapt to us” their mantra. Other blogs have clearly outlined that apart from meeting top recruits’ expectations, Social HCM benefits the organization itself in terms of efficiency, talent performance & measurement. Recruiting: Jobvite shows 64% of companies hired using social. 89% of job seekers are using social in their search. Social can give employers access to relevant communities of prospects and advance the brand. Nucleus Research found general hiring software can provide over 1,000% ROI by reducing churn and improving screening. Social talent acquisition should perform at least as well. Learning & Development:Employees, learning from the company or from peers, can be kept on top of the latest needed skillsets and engage in self-paced training so as to advance within the company. Performance Management:Just as gamers are egged on by levels and achievements, talent can reach for workplace kudos, be they shout-outs from peers & managers or formally established milestones. Plus employee reviews become consistent and fair as managers have access to the cumulative feedback social offers. Workflow and Collaboration:With workforces dispersing in terms of physical location, social provides a platform that helps eliminate drawbacks that would have brought just 10 years ago. Finding and connecting with just the right colleague to get the most relevant info at any given time has never been more possible…or expected. While yes, marketing has taken the social lead inside the enterprise, HCM (with the word “human” right there in its name) is the obvious locale for the next big integration of social in business. The technology is there. At Oracle, Fusion HCM apps are deeply embedded with Social HCM…just one example of systems taking social across the enterprise. Christina’s company is communicating with her in ways she’s used to. Sam’s company may as well be trying to talk to him using signal flags. @mikestilesPhoto via stock.xchng

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• What are the disadvantages of self-encapsulation?

  - by Dave Jarvis

  Background Tony Hoare's billion dollar mistake was the invention of null. Subsequently, a lot of code has become riddled with null pointer exceptions (segfaults) when software developers try to use (dereference) uninitialized variables. In 1989, Wirfs-Brock and Wikerson wrote: Direct references to variables severely limit the ability of programmers to re?ne existing classes. The programming conventions described here structure the use of variables to promote reusable designs. We encourage users of all object-oriented languages to follow these conventions. Additionally, we strongly urge designers of object-oriented languages to consider the effects of unrestricted variable references on reusability. Problem A lot of software, especially in Java, but likely in C# and C++, often uses the following pattern: public class SomeClass { private String someAttribute; public SomeClass() { this.someAttribute = "Some Value"; } public void someMethod() { if( this.someAttribute.equals( "Some Value" ) ) { // do something... } } public void setAttribute( String s ) { this.someAttribute = s; } public String getAttribute() { return this.someAttribute; } } Sometimes a band-aid solution is used by checking for null throughout the code base: public void someMethod() { assert this.someAttribute != null; if( this.someAttribute.equals( "Some Value" ) ) { // do something... } } public void anotherMethod() { assert this.someAttribute != null; if( this.someAttribute.equals( "Some Default Value" ) ) { // do something... } } The band-aid does not always avoid the null pointer problem: a race condition exists. The race condition is mitigated using: public void anotherMethod() { String someAttribute = this.someAttribute; assert someAttribute != null; if( someAttribute.equals( "Some Default Value" ) ) { // do something... } } Yet that requires two statements (assignment to local copy and check for null) every time a class-scoped variable is used to ensure it is valid. Self-Encapsulation Ken Auer's Reusability Through Self-Encapsulation (Pattern Languages of Program Design, Addison Wesley, New York, pp. 505-516, 1994) advocated self-encapsulation combined with lazy initialization. The result, in Java, would resemble: public class SomeClass { private String someAttribute; public SomeClass() { setAttribute( "Some Value" ); } public void someMethod() { if( getAttribute().equals( "Some Value" ) ) { // do something... } } public void setAttribute( String s ) { this.someAttribute = s; } public String getAttribute() { String someAttribute = this.someAttribute; if( someAttribute == null ) { setAttribute( createDefaultValue() ); } return someAttribute; } protected String createDefaultValue() { return "Some Default Value"; } } All duplicate checks for null are superfluous: getAttribute() ensures the value is never null at a single location within the containing class. Efficiency arguments should be fairly moot -- modern compilers and virtual machines can inline the code when possible. As long as variables are never referenced directly, this also allows for proper application of the Open-Closed Principle. Question What are the disadvantages of self-encapsulation, if any? (Ideally, I would like to see references to studies that contrast the robustness of similarly complex systems that use and don't use self-encapsulation, as this strikes me as a fairly straightforward testable hypothesis.)

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• A Reusable Builder Class for .NET testing

  - by Liam McLennan

  When writing tests, other than end-to-end integration tests, we often need to construct test data objects. Of course this can be done using the class’s constructor and manually configuring the object, but to get many objects into a valid state soon becomes a large percentage of the testing effort. After many years of painstakingly creating builders for each of my domain objects I have finally become lazy enough to bother to write a generic, reusable builder class for .NET. To use it you instantiate a instance of the builder and configuring it with a builder method for each class you wish it to be able to build. The builder method should require no parameters and should return a new instance of the type in a default, valid state. In other words the builder method should be a Func<TypeToBeBuilt>. The best way to make this clear is with an example. In my application I have the following domain classes that I want to be able to use in my tests: public class Person { public string Name { get; set; } public int Age { get; set; } public bool IsAndroid { get; set; } } public class Building { public string Street { get; set; } public Person Manager { get; set; } } The builder for this domain is created like so: build = new Builder(); build.Configure(new Dictionary<Type, Func<object>> { {typeof(Building), () => new Building {Street = "Queen St", Manager = build.A<Person>()}}, {typeof(Person), () => new Person {Name = "Eugene", Age = 21}} }); Note how Building depends on Person, even though the person builder method is not defined yet. Now in a test I can retrieve a valid object from the builder: var person = build.A<Person>(); If I need a class in a customised state I can supply an Action<TypeToBeBuilt> to mutate the object post construction: var person = build.A<Person>(p => p.Age = 99); The power and efficiency of this approach becomes apparent when your tests require larger and more complex objects than Person and Building. When I get some time I intend to implement the same functionality in Javascript and Ruby. Here is the full source of the Builder class: public class Builder { private Dictionary<Type, Func<object>> defaults; public void Configure(Dictionary<Type, Func<object>> defaults) { this.defaults = defaults; } public T A<T>() { if (!defaults.ContainsKey(typeof(T))) throw new ArgumentException("No object of type " + typeof(T).Name + " has been configured with the builder."); T o = (T)defaults[typeof(T)](); return o; } public T A<T>(Action<T> customisation) { T o = A<T>(); customisation(o); return o; } }

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• OpenWorld: Our (Road) Maps are Looking Good!

  - by Tony Berk

  Wow, only one (or two) days down at Oracle OpenWorld! Are you on overload yet? I'm still trying to figure out how to be in 3 sessions at the same time... I guess everyone needs to prioritize! There was a lot to see in Monday's sessions, especially some great forward-looking roadmap sessions. In case you aren't here or you decided to go to other sessions, this is my quick summary of what I could capture from a couple of the roadmaps: In the Fusion CRM Strategy and Roadmap session, Anthony Lye provided an overview of the Fusion CRM strategy including the key design principles of 3 E's: Easy, Effective and Efficient. After an overview of how Oracle has deployed Fusion CRM internally to 25,000 users worldwide, Anthony discussed the features coming in the next release, the releases in the next 12 months and beyond. I can't detail too much since you haven't read Oracle's Safe Harbor statement, but check out Fusion Tap and look for new features and added functionality for sales prediction, marketing, social and integration with a number of the key Customer Experience products.  In the Oracle RightNow CX Cloud Service Vision and Roadmap session, Chris Hamilton presented the focus areas for the RightNow product. As a result of the large increase in development resources after the acquisition, the RightNow CX team is planning a lot of enhancements to the functionality, infrastructure and integrations. As a key piece of the Oracle Customer Experience (CX) strategy, RightNow will be integrated with Oracle Social Network, Oracle Commerce (ATG and Endeca), Oracle Knowledge, Oracle Policy Automation and, of course, further integration with Fusion Sales and Marketing. Look forward to seeing more on the Virtual Assistant, Smart Interaction Hub and Mobility. In addition to the roadmaps, I was looking forward to hearing from Oracle CRM customers. So, I sat in on two great Siebel customer panels: The Maximizing User Adoption Rates for Siebel Sales and Siebel Partner Relationship Management panel consisted of speakers from CSL Behring, McKesson and Intuit. It was great to get an overview of implementations for both B2B and B2C companies. It was great hearing that all of these companies have more than 1,000 sales users (Intuit has 4,000) and how the 360 degree view of the customer in Siebel is helping these customers improve their customers' experience (CX). They are all great examples of centralized implementations which have standardized processes across the globe and across business units.  Waste Management, Farmers Insurance and the US Citizenship & Immigration Services presented in the Driving Great Customer Experiences with Siebel Service Applications session. Talk about serving large customer bases! Is it possible that Farmers with only 10 million households is the smallest of these 3? All of them provided great examples of how they are improving the customer experience (CX) including 60-70% improvements in efficiency or reducing the number of applications the customer service reps (CSRs) need to use from 10 to 1 (Waste Management) and context aware call transfers to avoid the caller explaining their issue 3 times (USCIS). So that's my wrap up of only 4 sessions from Monday. In between sessions, I stopped by the Oracle DEMOgrounds and CRM Pavilion to visit with a group of great partners and see the products and partner integrations in action. Don't miss a recap of Mark Hurd's Keynote. I can't believe there were another 40+ sessions covering CRM, Fusion, Cloud, etc. that I missed today! Anyone else see any great sessions?

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• USDM and Oracle Offer a New Part 11 Compliant Solution for Life Sciences

  - by Michael Snow

  Guest post today provided by Oracle partner, USDM  Regulated Content in WebCenterUSDM and Oracle offer a new Part 11 compliant solution for Life Sciences (White Paper) Life science customers now have the ability to take advantage of all of the benefits of Oracle’s WebCenter Content, a global leader in Enterprise Content Management.   For the past year, USDM has been developing best practice compliance solutions to meet regulated content management requirements for 21 CFR Part 11 in WebCenter Content. USDM has been an expert in ECM for life sciences since 1999 and in 2011, certified that WebCenter was a 21CFR Part 11 compliant content management platform (White Paper).  In addition, USDM has built Validation Accelerators Packs for WebCenter to enable life science organizations to quickly and cost effectively validate this world class solution.With the Part 11 certification, Oracle’s WebCenter now provides regulated life science organizations  the ability to manage REGULATORY content in WebCenter, as well as the ability to take advantage of ALL of the additional functionality of WebCenter, including  a complete, open, and integrated portfolio of portal, web experience management, content management and social networking technology.  Here are a few screen shot examples of Part 11 functionality included in the product: E-Sign, E-Sign Rendor, Meta Data History, Audit Trail Report, and Access Reporting. Gone are the days that life science companies have to spend millions of dollars a year to implement, maintain, and validate ECM systems that no longer meet the ever changing business and regulatory requirements.  Life science companies now have the ability to use WebCenter Content, an ECM system with a substantially lower cost of ownership and unsurpassed functionality.Oracle has been #1 in life sciences because of their ability to develop cost effective, easy-to-use, scalable solutions which help increase insight and efficiency to drive growth for their customers.  Adding a world class ECM solution to this product portfolio allows life science organizations the chance to get rid of costly ECM systems that no longer meet their needs and use WebCenter, part of the Oracle Fusion Technology stack, with their other leading enterprise applications.USDM provides:•    Expertise in Life Science ECM Business Processes•    Prebuilt Life Science Configuration in WebCenter •    Validation Accelerator Packs for WebCenterUSDM is very proud to support Oracle’s expanding commitment to Life Sciences…. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} For more information please contact:  [email protected] Oracle will be exhibiting at DIA 2012 in Philadelphia on June 25-27. Stop by our booth (#2825) to learn more about the advantages of a centralized ECM strategy and see the Oracle WebCenter Content solution, our 21 CFR Part 11 compliant content management platform.

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• Top 5 Reasons to Invest in Enterprise 2.0 Technologies

  - by kellsey.ruppel(at)oracle.com

  In 2010, Oracle's portal, content management, and collaboration solutions evolved rapidly, supported by increasingly deep integrations across Oracle Fusion Middleware and the entire Oracle stack. In light of these developments, we asked Vince Casarez, vice president of Enterprise 2.0 product management, for his top five reasons to invest in Enterprise 2.0 (E2.0) technologies--including real-world examples of businesses already realizing the benefits of next-generation E2.0 technologies. 1. Provide a modern user experience As E2.0 technologies gain widespread adoption, customers and employees expect intuitive Web experiences that are both interactive and community-based. By partnering with Oracle, Alcatel-Lucent Enterprise Group is already making that happen. With 76,000 employees and operations in more than 100 countries, the company wanted a streamlined, personalized user experience with more relevant content in fewer clicks. Working with Oracle, they created a global support portal that supports personalization and integration with Oracle Business Intelligence Enterprise Edition and Oracle E-Business Suite--and drives collaboration with tools such as wikis, blogs, and forums. Learn more about Alcatel-Lucent Enterprise Group's Global Support Portal in this Webcast. 2. Improve productivity and collaboration As E2.0 technologies mature, Oracle anticipates companies moving beyond the idea of simply creating yet another Facebook-like destination for its employees, and instead shaping work environments around specific business tasks. After rapid growth--both organic and through acquisition--construction and infrastructure services leader Balfour Beatty found itself with multiple homegrown intranet sites with very minimal content-sharing capabilities. Today, thanks to Oracle WebCenter Suite, Oracle WebCenter Spaces, Oracle WebCenter Services, and Oracle Universal Content Management, Balfour Beatty is benefiting from collaborative workspaces, a central place to use and work with documents, and unified search across content. 3. Leverage business processes and applications Modern portals are now able to integrate users, content, and business processes in unprecedented ways. To take advantage of these new possibilities, leading dairy provider Land O'Lakes has implemented a fully integrated ERP solution together with Oracle's ECM platform. As a result, Land O'Lakes has been able to achieve better information management and compliance, increased adoption rates for enterprise tools, and increased business process efficiency thanks to more effective information sharing and collaboration. 4. Enhance customer and supplier relationships Companies have begun to move beyond the idea that E2.0 simply means enabling customer reviews or embedding chat functionality. They are taking E2.0 to the next level and providing interactive experiences for their customers. For example, to enhance customer and supplier relationships, Wind River, a global leader in device software optimization, successfully partnered with Oracle to: Integrate ERP and ECM content to provide customers the latest and most relevant support information for products they own Enable customers to personalize their support experience and receive updates regarding patches, application notes, and other relevant content Enable discussions, wikis, and blogs for more efficient collaboration 5. Increase business visibility and responsiveness By strategically embedding collaboration and communication tools into specific business contexts, companies significantly increase visibility into changing business conditions--and can respond much more agilely. Texas A&M University System--one of the largest systems of higher education in the U.S.--partnered with Oracle to create a unified repository that would enable the retrieval of research and grant data from disparate systems via an Enterprise 2.0 user interface. By enabling researchers to customize their own portals with easy-to-use tools, they have also been able to significantly reduce their reliance on the IT department. Learn how other Oracle customers are leveraging Enterprise 2.0 technologies.

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• Capgemini Global Business Process Management Report

  - by JuergenKress

  Welcome to the Capgemini Global Business Process Management (BPM) Report. This report is an exploration of key trends in BPM as seen by CXOs across a broad selection of sectors and geographies. BPM is perhaps at a tipping point - it’s certainly at an exciting stage in its evolution. As both an engineer and an Operational Research practitioner in my early career, and subsequently as a consultant, I have seen BPM through its development over the last 26 years. BPM has its roots in management practices such as Total Quality Management, Business Process Reengineering & Model Based Development; but the advent of the new generation of sophisticated modelling and process execution technologies has greatly enhanced BPM’s power to truly transform businesses. This has created one of the most rapidly growing and attractive market sectors for both services and technology. We see BPM as a critical management discipline that when executed against clear, cross organizational business objectives, can deliver exceptional value to that organization. However, we also see that the potential for BPM is not well understood. Our decision to conduct this global survey stemmed from discussions with our clients. We sought to gain a better impression of their understanding of BPM, how they measure its value, and how far it is prioritized within their Business and Technology Transformation efforts. This research confirms our belief that BPM needs to be a jointly owned Business and IT discipline. It also demonstrates that it is starting to gain significant traction in the market and investments are starting to pay dividends to the early adopters. At Capgemini we are being asked by our clients to help them simplify and improve their business models and the technology that supports them and we are already seeing BPM become an integral and key part of this proposition. Business Process Management is becoming ever more relevant to both large and small organizations in the current economic climate. At a time when many different market sectors are facing slow revenue growth, customer churn and increased pressures on costs, BPM becomes a critical weapon in the battle for efficiency and effectiveness in processes. Furthermore, in a challenging and changing business environment that is characterized by uncertainty, it allows organizations to adapt, be more agile and fleet of foot. Capgemini is seeing strong demand for BPM services in markets such as the USA, the UK, the Netherlands and France; and there are clear signs of increased interest in other geographies such as, Germany, Sweden, Spain, Italy and Australia. In sector terms, the financial services industry has led the way in BPM adoption over the recent past, driven by increased focus on customer- centricity and regulatory compliance. Other sectors, public sector, utilities, telco, retail and manufacturing are now not only catching up, but are starting o use BPM in new ways to create new business models to serve customers and outsmart the competition. The research findings also show however that this is a complex landscape, and we are not seeing adoption of BPM in a clear and consistent way. This report also looks at some of the barriers to adoption, with organizational silos being a major obstacle. Waters are further muddied by fragmented budgets, lack of clear governance and ownership and internal politics. The objective of our investment in this research project was to shed some light on these elements with a view to assisting organizations to create strategies that avoid or at least mitigate some of these barriers to success. Management of change in such endea vours is a key part in enabling the appropriate alignment of business and technology to support their transformation efforts. I hope that you find this report of benefit in the further adoption of Business Process Management. Get the full report here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Capgemini,bpm report,bpm market,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• ARTS Reference Model for Retail

  - by Sanjeev Sharma

  Consider a hypothetical scenario where you have been tasked to set up retail operations for a electronic goods or daily consumables or a luxury brand etc. It is very likely you will be faced with the following questions: What are the essential business capabilities that you must have in place?  What are the essential business activities under-pinning each of the business capabilities, identified in Step 1? What are the set of steps that you need to perform to execute each of the business activities, identified in Step 2? Answers to the above will drive your investments in software and hardware to enable the core retail operations. More importantly, the choices you make in responding to the above questions will several implications in the short-run and in the long-run. In the short-term, you will incur the time and cost of defining your technology requirements, procuring the software/hardware components and getting them up and running. In the long-term, as you grow in operations organically or through M&A, partnerships and franchiser business models  you will invariably need to make more technology investments to manage the greater complexity (scale and scope) of business operations.  "As new software applications, such as time & attendance, labor scheduling, and POS transactions, just to mention a few, are introduced into the store environment, it takes a disproportionate amount of time and effort to integrate them with existing store applications. These integration projects can add up to 50 percent to the time needed to implement a new software application and contribute significantly to the cost of the overall project, particularly if a systems integrator is called in. This has been the reality that all retailers have had to live with over the last two decades. The effect of the environment has not only been to increase costs, but also to limit retailers' ability to implement change and the speed with which they can do so." (excerpt taken from here) Now, one would think a lot of retailers would have already gone through the pain of finding answers to these questions, so why re-invent the wheel? Precisely so, a major effort began almost 17 years ago in the retail industry to make it less expensive and less difficult to deploy new technology in stores and at the retail enterprise level. This effort is called the Association for Retail Technology Standards (ARTS). Without standards such as those defined by ARTS, you would very likely end up experiencing the following: Increased Time and Cost due to resource wastage arising from re-inventing the wheel i.e. re-creating vanilla processes from scratch, and incurring, otherwise avoidable, mistakes and errors by ignoring experience of others Sub-optimal Process Efficiency due to narrow, isolated view of processes thereby ignoring process inter-dependencies i.e. optimizing parts but not the whole, and resulting in lack of transparency and inter-departmental finger-pointing Embracing ARTS standards as a blue-print for establishing or managing or streamlining your retail operations can benefit you in the following ways: Improved Time-to-Market from parity with industry best-practice processes e.g. ARTS, thus avoiding “reinventing the wheel” for common retail processes and focusing more on customizing processes for differentiations, and lowering integration complexity and risk with a standardized vocabulary for exchange between internal and external i.e. partner systems Lower Operating Costs by embracing the ARTS enterprise-wide process reference model for developing and streamlining retail operations holistically instead of a narrow, silo-ed view, and  procuring IT systems in compliance with ARTS thus avoiding IT budget marginalization While parity with industry standards such as ARTS business process model by itself does not create a differentiation, it does however provide a higher starting point for bridging the strategy-execution gap in setting up and improving retail operations.

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• Getting Help with 'SEPA' Questions

  - by MargaretW

  What is 'SEPA'? The Single Euro Payments Area (SEPA) is a self-regulatory initiative for the European banking industry championed by the European Commission (EC) and the European Central Bank (ECB). The aim of the SEPA initiative is to improve the efficiency of cross border payments and the economies of scale by developing common standards, procedures, and infrastructure. The SEPA territory currently consists of 33 European countries -- the 28 EU states, together with Iceland, Liechtenstein, Monaco, Norway and Switzerland. Part of that infrastructure includes two new SEPA instruments that were introduced in 2008: SEPA Credit Transfer (a Payables transaction in Oracle EBS) SEPA Core Direct Debit (a Receivables transaction in Oracle EBS) A SEPA Credit Transfer (SCT) is an outgoing payment instrument for the execution of credit transfers in Euro between customer payment accounts located in SEPA. SEPA Credit Transfers are executed on behalf of an Originator holding a payment account with an Originator Bank in favor of a Beneficiary holding a payment account at a Beneficiary Bank. In R12 of Oracle applications, the current SEPA credit transfer implementation is based on Version 5 of the "SEPA Credit Transfer Scheme Customer-To-Bank Implementation Guidelines" and the "SEPA Credit Transfer Scheme Rulebook" issued by European Payments Council (EPC). These guidelines define the rules to be applied to the UNIFI (ISO20022) XML message standards for the implementation of the SEPA Credit Transfers in the customer-to-bank space. This format is compliant with SEPA Credit Transfer version 6. A SEPA Core Direct Debit (SDD) is an incoming payment instrument used for making domestic and cross-border payments within the 33 countries of SEPA, wherein the debtor (payer) authorizes the creditor (payee) to collect the payment from his bank account. The payment can be a fixed amount like a mortgage payment, or variable amounts such as those of invoices. The "SEPA Core Direct Debit" scheme replaces various country-specific direct debit schemes currently prevailing within the SEPA zone. SDD is based on the ISO20022 XML messaging standards, version 5.0 of the "SEPA Core Direct Debit Scheme Rulebook", and "SEPA Direct Debit Core Scheme Customer-to-Bank Implementation Guidelines". This format is also compliant with SEPA Core Direct Debit version 6. EU Regulation #260/2012 established the technical and business requirements for both instruments in euro. The regulation is referred to as the "SEPA end-date regulation", and also defines the deadlines for the migration to the new SEPA instruments: Euro Member States: February 1, 2014 Non-Euro Member States: October 31, 2016. Oracle and SEPA Within the Oracle E-Business Suite of applications, Oracle Payables (AP), Oracle Receivables (AR), and Oracle Payments (IBY) provide SEPA transaction capabilities for the following releases, as noted: Release 11.5.10.x -  AP & AR Release 12.0.x - AP & AR & IBY Release 12.1.x - AP & AR & IBY Release 12.2.x - AP & AR & IBY Resources To assist our customers in migrating, using, and troubleshooting SEPA functionality, a number of resource documents related to SEPA are available on My Oracle Support (MOS), including: R11i: AP: White Paper - SEPA Credit Transfer V5 support in Oracle Payables, Doc ID 1404743.1R11i: AR: White Paper - SEPA Core Direct Debit v5.0 support in Oracle Receivables, Doc ID 1410159.1R12: IBY: White Paper - SEPA Credit Transfer v5 support in Oracle Payments, Doc ID 1404007.1R12: IBY: White Paper - SEPA Core Direct Debit v5 support in Oracle Payments, Doc ID 1420049.1R11i/R12: AP/AR/IBY: Get Help Setting Up, Using, and Troubleshooting SEPA Payments in Oracle, Doc ID 1594441.2R11i/R12: Single European Payments Area (SEPA) - UPDATES, Doc ID 1541718.1R11i/R12: FAQs for Single European Payments Area (SEPA), Doc ID 791226.1

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• Oracle at ARM TechCon

  - by Tori Wieldt

  ARM TechCon is a technical conference for hardware and software engineers, Oct. 30-Nov 1 in Santa Clara, California. Days two and three of the conference will be geared towards systems designers and software developers, those interested in building ARM processor-based modules, boards, and systems. It will cover all of the hardware and software, tools, ranging from low-power design, networking and connectivity, open source software, and security. Oracle is a sponsor of ARM TechCon, and will present three Java sessions and a hands-on-lab:  "Do You Like Coffee with Your Dessert? Java and the Raspberry Pi" - The Raspberry Pi, an ARM-powered single board computer running a full Linux distro off an SD card has caused a huge wave of interest among developers. This session looks at how Java can be used on a device such as this. Using Java SE for embedded devices and a port of JavaFX, the presentation includes a variety of demonstrations of what the Raspberry Pi is capable of. The Raspberry Pi also provides GPIO line access, and the session covers how this can be used from Java applications. Prepare to be amazed at what this tiny board can do. (Angela Caicedo, Java Evangelist) "Modernizing the Explosion of Advanced Microcontrollers with Embedded Java" - This session explains why Oracle Java ME Embedded is the right choice for building small, connected, and intelligent embedded solutions, such as industrial control applications, smart sensing, wireless connectivity, e-health, or general machine-to-machine (M2M) functionality---extending your business to new areas, driving efficiency, and reducing cost. The new Oracle Java ME Embedded product brings the benefits of Java technology to microcontroller platforms. It is a full-featured, complete, compliant software runtime with value-add features targeted to the embedded space and has the ability to interface with additional hardware components, remote manageability, and over-the-air software updates. It is accompanied by a feature-rich set of tools free of charge. (Fareed Suliman, Java Product Manager) "Embedded Java in Smart Energy and Healthcare" - This session covers embedded Java products and technologies that enable smart and connect devices in the Smart Energy and Healthcare/Medical industries. (speaker Kevin Lee) "Java SE Embedded Development on ARM Made Easy" - This Hands-on Lab aims to show that developers already familiar with the Java develop/debug/deploy lifecycle can apply those same skills to develop Java applications, using Java SE Embedded, on embedded devices. (speaker Jim Connors) In the Oracle booth #603, you can see the following demos: Industry Solutions with JavaThis exhibit consists of a number of industry solutions and how they can be powered by Java technology deployed on embedded systems.  Examples in consumer devices, home gateways, mobile health, smart energy, industrial control, and tablets all powered by applications running on the Java platform are shown.  Some of the solutions demonstrate the ability of Java to connect intelligent devices at the edge of the network to the datacenter or the cloud as a total end-to-end platform.Java in M2M with QualcommThis station will exhibit a new M2M solutions platform co-developed by Oracle and Qualcomm that enables wireless communications for embedded smart devices powered by Java, and share the types of industry solutions that are possible.  In addition, a new platform for wearable devices based on the ARM Cortex M3 platform is exhibited.Why Java for Embedded?Demonstration platforms will show how traditional development environments, tools, and Java programming skills can be used to create applications for embedded devices.  The advantages that Java provides because of  the runtime's abstraction of software from hardware, modularity and scalability, security, and application portability and manageability are shared with attendees. Drop by and see why Java is an optimal applications platform for embedded systems.

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• Oracle Executive Strategy Brief: Enterprise-Grade Cloud Applications

  - by B Shashikumar

  Cloud Computing has clearly evolved into one of the dominant secular trends in the industry. Organizations are looking to the cloud to change how they buy and consume IT. And its no longer about just lower up-front costs. The cloud promises to deliver greater agility and free up resources to focus on innovation versus running and maintaining systems. But are organizations actually realizing these benefits? The full promise of cloud is not being realized by customers who entrust their business to multiple niche cloud providers. While almost 9 out of 10 companies  expect more IT agility with cloud, only 47% are actually getting it (Source: 2011 State of Cloud Survey by Symantec). These niche cloud customers have also seen the promises of lower costs, efficiency gains, improved security, and compliance go unfulfilled. Having one cloud provider for customer relationship management (CRM) and another for human capital management (HCM), and then trying to glue these proprietary systems together while integrating to a back-office financial system can add to complexity and long-term costs. Completing a business process or generating an integrated report is cumbersome, and leverages incomplete data. Why can’t niche cloud providers deliver on the full promise of cloud? It’s simple: you still need to complete business processes. You still need reporting that enables you to take action using data from multiple systems. You still have to comply with SOX and other industry regulations. These requirements don’t go away just because you deploy in the cloud. Delivering lower up-front costs by enabling customers to buy software as a service (SaaS) is the easy part. To get real value that lasts longer than your quarterly report, it’s important to realize the benefits of cloud without compromising on functionality and while having the right level of control and flexibility. This is the true promise of cloud. Oracle’s cloud strategy centers around delivering the benefits of cloud—without compromise. We uniquely empower our customers with complete solutions and choice. From the richest functionality to integrated reporting and great user experience. It’s all available in the cloud. And it works not just with other Oracle cloud applications, but with your existing Oracle and third-party systems as well. This helps protect your current investments and extend their value as you journey to the cloud. We’ve made the necessary investments not only in our applications but also in the underlying technology that makes it all run—from the platform down to the hardware and operating system. We make it all. And we’ve engineered it to work together and be highly optimized for our customers, in the cloud. With Oracle enterprise-grade cloud applications, you get the benefits of cloud plus more power, more choice, and more confidence. Read more about how you can realize the true advantage of Cloud with Oracle Enterprise-grade Cloud applications in the Oracle Executive Strategy Brief here.  You can also attend an Oracle Cloud Conference event at a city near you. Register here. 

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• CFOs: Do You Have a Playbook for Growth?

  - by Oracle Accelerate for Midsize Companies

  by Jim Lein, Oracle Midsize Programs In most global markets, CFOs are optimistic about their company's growth opportunities. Deloitte's CFO Signals Report, "Time to Accelerate" found that: In the U.K. business optimism is at its highest level in three-and-a-half years Optimism in North America rose from a strong +42% last quarter (Q2 to Q3 2013) to an even stronger +54%. The inaugural Southeast Asia survey, 44% of CFOs reported a positive outlook despite worries over the Chinese economy and political uncertainty. Sustainable and profitable business growth doesn't usually happen by accident. Company's need a playbook for growth that's owned by the CFO. And today, that playbook must leverage the six enabling technologies--Social, Big Data, Mobile, Cloud, Analytics, and The Internet of Things (or, as Oracle president Mark Hurd explains, "The Internet of the People"). On Monday June 9 at  2:00 pm Eastern, CFO.com is hosting a webcast, "The CFO Playbook on Growth: How CFOs Can Boost Efficiency and Performance with Automation". Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} “Investing in technology begins with a business metric driven business case with clear tangible business results expected," says John Lieblang, Affiliate Partner with Waterstone Management Group. "The progressive CFO has learned how to forge a partnership with the CIO to align everyone in the 'result value chain' to be accountable for the business results not just for functional technology.” Click HERE to register  Looking for more news and information about Oracle Solutions for Midsize Companies? Read the latest Oracle for Midsize Companies Newsletter Sign-up to receive the latest communications from Oracle’s industry leaders and experts Jim Lein I evangelize Oracle's enterprise solutions for growing midsize companies. I recently celebrated 15 years with Oracle, having joined JD Edwards in 1999. I'm based in Evergreen, Colorado and love relating stories about creativity and innovation whether they be about software, live music, or the mountains. The views expressed here are my own, and not necessarily those of Oracle.

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• What Counts For a DBA – Depth

  - by Louis Davidson

  SQL Server offers very simple interfaces to many of its features. Most people could open up SSMS, connect to a server, write a simple query and see the results. Even several of the core DBA tasks are deceptively straightforward. It doesn’t take a rocket scientist to perform a basic database backup or run a trace (even using the newfangled Extended Events!). However, appearances can be deceptive, and often times it is really important that a DBA understands not just the basics of how to perform a task, but why we do a task, and how that task works. As an analogy, consider a child walking into a darkened room. Most would know that they need to turn on the light, and how to do it, so they flick the switch. But what happens if light fails to shine forth. Most would immediately tell you that you need to consider changing the light bulb. So you hop in the car and take them to the local home store and instruct them to buy a replacement. Confronted with a 40 foot display of light bulbs, how will they decide which of the hundreds of types of bulbs, of different types, fittings, shapes, colors, power and efficiency ratings, is the right choice? Obviously the main lesson the child is going to learn this day is how to use their cell phone as a flashlight so they don’t have to ask for help the next time. Likewise, when the metaphorical toddlers who use your database server have issues, they will instinctively know something is wrong, and may even have some idea what caused it, but will have no depth of knowledge to figure out the right solution. That is where the DBA comes in and attempts to save the day. However, when one looks beneath the shiny UI, SQL Server has its own “40 foot display of light bulbs”, in the form of the tremendous number of tools and the often-bewildering amount of information they can present to the DBA, to help us find issues. Unfortunately, resorting to guesswork, to trying different “bulbs” over and over, hoping to stumble on the answer. This is where the right depth of knowledge goes a long way. If we need to write a SELECT statement, then knowing the syntax and where to find the data is not enough. Knowledge of indexes and query plans is essential. Without it, we might hit on a query that “works”, but we are basically still a user, not a programmer, because we have no real control over our platform. Is that level of knowledge deep enough? Probably not, since knowledge of the underlying metadata and structures would be very useful in helping us make sense of any query plan. Understanding the structure of an index makes the “key lookup” operator not sound like what you do when someone tapes your car key to the ceiling. So is even this level of understanding deep enough? Do we need to understand the memory architecture used to process the query? It might be a comforting level of knowledge, and will doubtless come in handy at some point, but is not strictly necessary in most cases. Beyond that lies (more or less) full knowledge of SQL language and the intricacies of every step the SQL Server engine takes to process our query. My personal theory is that, as a professional, our knowledge of a given task should extend, at a minimum, one level deeper than is strictly necessary to perform the task. Anything deeper can be left to the ridiculously smart, or obsessive, or both. As an example. tasked with storing an integer value between 0 and 99999999, it’s essential that I know that choosing an Integer over Decimal(8,0) will likely offer performance benefits. It is then useful that I also understand the value of adding a CHECK constraint, to make sure the values are valid to the desired range; and comforting that I know a little about the underlying processors, registers and computer math. Anything further, I leave to the likes of Joe Chang, whose recent blog post on the topic offers depth by the bucketful!  

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• Thinking Local, Regional and Global

  - by Apeksha Singh-Oracle

  The FIFA World Cup tournament is the biggest single-sport competition: it’s watched by about 1 billion people around the world. Every four years each national team’s manager is challenged to pull together a group players who ply their trade across the globe. For example, of the 23 members of Brazil’s national team, only four actually play for Brazilian teams, and the rest play in England, France, Germany, Spain, Italy and Ukraine. Each country’s national league, each team and each coach has a unique style. Getting all these “localized” players to work together successfully as one unit is no easy feat. In addition to $35 million in prize money, much is at stake – not least national pride and global bragging rights until the next World Cup in four years time. Achieving economic integration in the ASEAN region by 2015 is a bit like trying to create the next World Cup champion by 2018. The team comprises Brunei Darussalam, Cambodia, Indonesia, Lao PDR, Malaysia, Myanmar, Philippines, Singapore, Thailand and Vietnam. All have different languages, currencies, cultures and customs, rules and regulations. But if they can pull together as one unit, the opportunity is not only great for business and the economy, but it’s also a source of regional pride. BCG expects by 2020 the number of firms headquartered in Asia with revenue exceeding $1 billion will double to more than 5,000. Their trade in the region and with the world is forecast to increase to 37% of an estimated $37 trillion of global commerce by 2020 from 30% in 2010. Banks offering transactional banking services to the emerging market place need to prepare to repond to customer needs across the spectrum – MSMEs, SMEs, corporates and multi national corporations. Customers want innovative, differentiated, value added products and services that provide: • Pan regional operational independence while enabling single source of truth at a regional level • Regional connectivity and Cash & Liquidity  optimization • Enabling Consistent experience for their customers  by offering standardized products & services across all ASEAN countries • Multi-channel & self service capabilities / access to real-time information on liquidity and cash flows • Convergence of cash management with supply chain and trade finance While enabling the above to meet customer demands, the need for a comprehensive and robust credit management solution for effective regional banking operations is a must to manage risk. According to BCG, Asia-Pacific wholesale transaction-banking revenues are expected to triple to $139 billion by 2022 from $46 billion in 2012. To take advantage of the trend, banks will have to manage and maximize their own growth opportunities, compete on a broader scale, manage the complexity within the region and increase efficiency. They’ll also have to choose the right operating model and regional IT platform to offer: • Account Services • Cash & Liquidity Management • Trade Services & Supply Chain Financing • Payments • Securities services • Credit and Lending • Treasury services The core platform should be able to balance global needs and local nuances. Certain functions need to be performed at a regional level, while others need to be performed on a country level. Financial reporting and regulatory compliance are a case in point. The ASEAN Economic Community is in the final lap of its preparations for the ultimate challenge: becoming a formidable team in the global league. Meanwhile, transaction banks are designing their own hat trick: implementing a world-class IT platform, positioning themselves to repond to customer needs and establishing a foundation for revenue generation for years to come. Anand Ramachandran Senior Director, Global Banking Solutions Practice Oracle Financial Services Global Business Unit

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• Faster Memory Allocation Using vmtasks

  - by Steve Sistare

  You may have noticed a new system process called "vmtasks" on Solaris 11 systems: % pgrep vmtasks 8 % prstat -p 8 PID USERNAME SIZE RSS STATE PRI NICE TIME CPU PROCESS/NLWP 8 root 0K 0K sleep 99 -20 9:10:59 0.0% vmtasks/32 What is vmtasks, and why should you care? In a nutshell, vmtasks accelerates creation, locking, and destruction of pages in shared memory segments. This is particularly helpful for locked memory, as creating a page of physical memory is much more expensive than creating a page of virtual memory. For example, an ISM segment (shmflag & SHM_SHARE_MMU) is locked in memory on the first shmat() call, and a DISM segment (shmflg & SHM_PAGEABLE) is locked using mlock() or memcntl(). Segment operations such as creation and locking are typically single threaded, performed by the thread making the system call. In many applications, the size of a shared memory segment is a large fraction of total physical memory, and the single-threaded initialization is a scalability bottleneck which increases application startup time. To break the bottleneck, we apply parallel processing, harnessing the power of the additional CPUs that are always present on modern platforms. For sufficiently large segments, as many of 16 threads of vmtasks are employed to assist an application thread during creation, locking, and destruction operations. The segment is implicitly divided at page boundaries, and each thread is given a chunk of pages to process. The per-page processing time can vary, so for dynamic load balancing, the number of chunks is greater than the number of threads, and threads grab chunks dynamically as they finish their work. Because the threads modify a single application address space in compressed time interval, contention on locks protecting VM data structures locks was a problem, and we had to re-scale a number of VM locks to get good parallel efficiency. The vmtasks process has 1 thread per CPU and may accelerate multiple segment operations simultaneously, but each operation gets at most 16 helper threads to avoid monopolizing CPU resources. We may reconsider this limit in the future. Acceleration using vmtasks is enabled out of the box, with no tuning required, and works for all Solaris platform architectures (SPARC sun4u, SPARC sun4v, x86). The following tables show the time to create + lock + destroy a large segment, normalized as milliseconds per gigabyte, before and after the introduction of vmtasks: ISM system ncpu before after speedup ------ ---- ------ ----- ------- x4600 32 1386 245 6X X7560 64 1016 153 7X M9000 512 1196 206 6X T5240 128 2506 234 11X T4-2 128 1197 107 11x DISM system ncpu before after speedup ------ ---- ------ ----- ------- x4600 32 1582 265 6X X7560 64 1116 158 7X M9000 512 1165 152 8X T5240 128 2796 198 14X (I am missing the data for T4 DISM, for no good reason; it works fine). The following table separates the creation and destruction times: ISM, T4-2 before after ------ ----- create 702 64 destroy 495 43 To put this in perspective, consider creating a 512 GB ISM segment on T4-2. Creating the segment would take 6 minutes with the old code, and only 33 seconds with the new. If this is your Oracle SGA, you save over 5 minutes when starting the database, and you also save when shutting it down prior to a restart. Those minutes go directly to your bottom line for service availability.

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• Building Enterprise Smartphone App &ndash; Part 1: Why Build Smart Phone Apps

  - by Tim Murphy

  This is part 1 in a series of post based on a talk I gave recently at the Chicago Information Technology Architects Group.  Feel free to leave feedback. Intro Most of us already carry smartphones. We play games on them. We keep up with what is going on with our friends and our favorite teams. We take pictures of our kids at their events. But the question is if that is all they are good for. Many companies have aspects of their business that lend themselves to being performed by mobile devices. Some of them lean toward larger device such as tablets, but many can be executed on smartphones. This and the following articles will discuss some of the possible applications of smartphone technology for businesses, the platforms that are available and the considerations you need to make when building them. I'll take a look at some specific scenarios and wrap up with a couple of capabilities that are just emerging that can be used in the future. Why Build Enterprise Smartphone Applications So what are some of the ways that you can leverage smartphone technology to gain efficiency in your business or a clients business. There are a few major areas that I have seen mobile platforms being an advantage to. Your mobile sales force is a key candidate for leveraging smartphone apps.  They can visit clients in their retail location and place orders on site. It is a more personal approach which can gain you customer loyalty.  A sales person may also gather information about the way a client does business or who their target market is. This allows them you to focus marketing information or build customized support for your customer. You may also have need to track physical inventory in a store. This is something that has historically been done with laser scanners, but with the camera capabilities in today's phones and tablets it is possible to use more general multi-purpose devices.  This can save costs on both hardware and telecommunication contracts. Delivery verification is another area that historically has been the domain of specialized devices but can now be accomplished with smartphones.  This also reduces costs because it is also used for communicating with the driver and other operations.  Add to that the navigation capability of smartphones and you can see how the return on investment increases. Executives are always on the go. They spend most of their time in meetings and yet they need access to decision making information at their finger tips. With a smartphone app they can get alerts when major sales are closed or critical accounting process are completed that may need their attention. They can also answer questions by instantly pulling up BI reports. I have often heard operations support people say that they need things like VPN and RDP from their phones. If they can also have notifications of outages or critical support requests they can be react to situations without needing to be tied to their desks. These are all valid reasons to need smartphone applications.  In the next installment I will discuss platforms and features. del.icio.us Tags: Smartphones,Enterprise Smartphone Apps,Architecture

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• SQL Server Management Studio – tips for improving the TSQL coding process

  - by kristof

  I used to work in a place where a common practice was to use Pair Programming. I remember how many small things we could learn from each other when working together on the code. Picking up new shortcuts, code snippets etc. with time significantly improved our efficiency of writing code. Since I started working with SQL Server I have been left on my own. The best habits I would normally pick from working together with other people which I cannot do now. So here is the question: What are you tips on efficiently writing TSQL code using SQL Server Management Studio? Please keep the tips to 2 – 3 things/shortcuts that you think improve you speed of coding Please stay within the scope of TSQL and SQL Server Management Studio 2005/2008 If the feature is specific to the version of Management Studio please indicate: e.g. “Works with SQL Server 2008 only" Thanks EDIT: I am afraid that I could have been misunderstood by some of you. I am not looking for tips for writing efficient TSQL code but rather for advice on how to efficiently use Management Studio to speed up the coding process itself. The type of answers that I am looking for are: use of templates, keyboard-shortcuts, use of IntelliSense plugins etc. Basically those little things that make the coding experience a bit more efficient and pleasant. Thanks again

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• Simple iPhone drawing app with Quartz 2D

  - by Mr guy 4

  I am making a simple iPhone drawing program as a personal side-project. I capture touches event in a subclassed UIView and render the actual stuff to a seperate CGLayer. After each render, I call [self setNeedsLayout] and in the drawRect: method I draw the CGLayer to the screen context. This all works great and performs decently for drawing rectangles. However, I just want a simple "freehand" mode like a lot of other iPhone applications have. The way I thought to do this was to create a CGMutablePath, and simply: CGMutablePathRef path; -(void)touchBegan { path = CGMutablePathCreate(); } -(void)touchMoved { CGPathMoveToPoint(path,NULL,x,y); CGPathAddLineToPoint(path,NULL,x,y); } -(void)drawRect:(CGContextRef)context { CGContextBeginPath(context); CGContextAddPath(context,path); CGContextStrokePath(context); } However, after drawing for more than 1 second, performance degrades miserably. I would just draw each line into the off-screen CGLayer, if it were not for variable opacity! The less-than-100% opacity causes dots to be left on the screen connecting the lines. I have looked at CGContextSetBlendingMode() but alas I cannot find an answer. Can anyone point me in the right direction? Other iPhone apps are able to do this with very good efficiency.

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• Web-design / UI advice

  - by Damian

  I'm working on a website on a Fmylife style. Now the homepage is the page showing the list of the latest posts. But I think there is a problem with that: The most "interesting" page is the one showing the top posts of the last days, but that page has very few visits compared to the main page. I suppose that's only because the main page is the "default" one. So, I've been thinking of making a home page that shows no posts (only one at the top of the page) but 4 big buttons showing the visitors what are the options to browse the content. But I'm also afraid that most users will not click any option and leave the site having seen no posts. So I don't know what to do. Obviously I have no idea of what will be good from a usability/efficiency point of view. Maybe a mix of the two options will be the best, but I don't know how to mix them. Any advice or idea will be greatly appreciated. The current home page looks like this: http://soquestion.latest.secretsapp.appspot.com/latest The new home page would look like this: http://soquestion.latest.secretsapp.appspot.com/

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• What are best practices for collecting, maintaining and ensuring accuracy of a huge data set?

  - by Kyle West

  I am posing this question looking for practical advice on how to design a system. Sites like amazon.com and pandora have and maintain huge data sets to run their core business. For example, amazon (and every other major e-commerce site) has millions of products for sale, images of those products, pricing, specifications, etc. etc. etc. Ignoring the data coming in from 3rd party sellers and the user generated content all that "stuff" had to come from somewhere and is maintained by someone. It's also incredibly detailed and accurate. How? How do they do it? Is there just an army of data-entry clerks or have they devised systems to handle the grunt work? My company is in a similar situation. We maintain a huge (10-of-millions of records) catalog of automotive parts and the cars they fit. We've been at it for a while now and have come up with a number of programs and processes to keep our catalog growing and accurate; however, it seems like to grow the catalog to x items we need to grow the team to y. I need to figure some ways to increase the efficiency of the data team and hopefully I can learn from the work of others. Any suggestions are appreciated, more though would be links to content I could spend some serious time reading. THANKS! Kyle

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• Programmatically implementing an interface that combines some instances of the same interface in var

  - by namin

  What is the best way to implement an interface that combines some instances of the same interface in various specified ways? I need to do this for multiple interfaces and I want to minimize the boilerplate and still achieve good efficiency, because I need this for a critical production system. Here is a sketch of the problem. Abstractly, I have a generic combiner class which takes the instances and specify the various combinators: class Combiner<I> { I[] instances; <T> T combineSomeWay(InstanceMethod<I,T> method) { // ... method.call(instances[i]) ... combined in some way ... } // more combinators } Now, let's say I want to implement the following interface among many others: Interface Foo { String bar(int baz); } I want to end up with code like this: class FooCombiner implements Foo { Combiner<Foo> combiner; @Override public String bar(final int baz) { return combiner.combineSomeWay(new InstanceMethod<Foo, String> { @Override public call(Foo instance) { return instance.bar(baz); } }); } } Now, this can quickly get long and winded if the interfaces have lots of methods. I know I could use a dynamic proxy from the Java reflection API to implement such interfaces, but method access via reflection is hundred times slower. So what are the alternatives to boilerplate and reflection in this case?

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