Search Results

Search found 3709 results on 149 pages for 'fusion middleware ibm ora'.

Page 36/149 | < Previous Page | 32 33 34 35 36 37 38 39 40 41 42 43  | Next Page >

  • What’s New from the Oracle Marketing Cloud at Oracle OpenWorld 2014

    - by Kathryn Perry
    A Guest Post by Laura Vogel, Director, Oracle Marketing Cloud Events (pictured left) Marketing—CX Central is your hub for all things Marketing related at OpenWorld in San Francisco, September 28-October 2, 2014. Learn how to personalize the modern marketing journey to improve customer loyalty. We’re hosting more than 60 breakout sessions, half of which will highlight customer success stories from marquee brands including Bizo, Comcast, Dell, Epson, John Deere, Lane Bryant, ReadyTalk and Shutterfly. Moscone West, Levels 2 and 3To learn more about how modern marketing works, visit Moscone West, levels 2 and 3, for exciting demos of each of the Oracle Marketing Cloud solutions (BlueKai, Compendium, Eloqua, Push I/O, and Responsys). You also can check out our stations for Vertical Marketing Best Practices, the Markie Awards, and more! CX Spotlight Sessions “Accelerating Big Profits in Big Data,” Jeff Tanner, Baylor University “Using Content Marketing to Impact Every Stage of the Buyer’s Journey,” Jennifer Agustin, Bizo “Expanding Your Marketing with Proven Testing and Optimization,” Brian Border, Shutterfly and Matthew Balthazor, Epson “Modern Marketing: The New Digital Dialogue,” Cory Treffiletti, Oracle A Special Marquee SessionDell’s Hayden Mugford will speak on "The Digital Ecosystem: Driving Experience Through Contact Engagement.” She will highlight how the organization built a digital ecosystem that supports a behaviorally driven, multivehicle nurturing campaign. The Dell 1:1 Global Marketing team worked with multiple partners to innovate integrations with Oracle Eloqua, Oracle Real-Time Decisions for real-time decision logic, and a content management system (CMS) that enables 100 percent customized e-mails. The program doubled average order values for nurtured contacts versus non-nurtured and tripled open and click-through rates versus push e-mail. It Wouldn’t Be an Oracle Marketing Cloud Event Without a Party!We’re hosting CX Central Fest: a unique customer experience specifically designed for attendees of CX Central. It will include a chance to rock out at a private concert featuring Los Angeles indie electronic pop group, Capital Cities! Join us Tuesday, September 30 from 7-9 p.m. Other Oracle Marketing Cloud Session Highlights Thought leadership by role Exploring the benefits of moving to the Cloud Product line roadmaps and innovations in Marketing Technical deep dives for product lines within Marketing Best practices and impactful business measurements Solutions that are integrated across CX Target AudienceSession content is geared toward professionals in Marketing, Marketing Operations, Marketing Demand Generation, Social: Chief Marketing Officers, Vice Presidents, Directors and Managers. OutcomesCustomers attending Marketing—CX Central @ OpenWorld will be able to: Gain insight into delivering consistent cross-channel marketing Discover how to provide the right information to the right customer at the right time and with the right channel Get answers to burning questions and advice on business challenges Hear from other Oracle customers about recommended best practices to help their organization move forward Network and share ideas to help create a strategy for connecting with customers in better ways Resources At a Glance Register Now Track Site—View Marketing Sessions 72 1024x768 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Focus on Session Doc Downloadable Justification Email OpenWorld is a fabulous way for you to see all that Oracle Marketing Cloud has to offer. Register today.

    Read the article

  • Configure PERL DBI and DBD in Linux

    - by Balualways
    I am new to Perl and I work in a Linux OEL 5x server. I am trying to configure the Perl DB modules for Oracle connectivity (DBD and DBI modules). Can anyone help me out in the installation procedure? I had tried CPAN didn't really worked out. Any help would be appreciated. I am not quite sure I need to initialize any variables other than $LD_LIBRARY_PATH and $ORACLE_HOME These are my observations: ISSUE:: I am getting the following issue while using the DBI module to connect to Oracle: install_driver(Oracle) failed: Can't locate loadable object for module DBD::Oracle in @INC (@INC contains: /usr/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib64/perl5/vendor_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib64/perl5/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/5.8.8 .) at (eval 3) line 3 Compilation failed in require at (eval 3) line 3. Perhaps a module that DBD::Oracle requires hasn't been fully installed at connectdb.pl line 57 I had installed the DBD for oracle from /usr/lib64/perl5/5.8.8/x86_64-linux-thread-multi/DBD/DBD-Oracle-1.50 Could you please take a look into the steps and correct me if I am wrong: Observations: $ echo $LD_LIBRARY_PATH /opt/CA/UnicenterAutoSysJM/autosys/lib:/opt/CA/SharedComponents/Csam/SockAdapter/lib:/opt/CA/SharedComponents/ETPKI/lib:/opt/CA/CAlib $ echo $ORACLE_HOME /usr/local/oracle/ORA This is how I tried to install the DBD module: Download the file DBD 1.50 for Oracle Copy to /usr/lib64/perl5/5.8.8/x86_64-linux-thread-multi/DBD Untar and Makefile.PL . Message: Using DBI 1.52 (for perl 5.008008 on x86_64-linux-thread-multi) installed in /usr/lib64/perl5/vendor_perl/5.8.8/x86_64-linux-thread-multi/auto/DBI/ Configuring DBD::Oracle for perl 5.008008 on linux (x86_64-linux-thread-multi) Remember to actually *READ* the README file! Especially if you have any problems. Installing on a linux, Ver#2.6 Using Oracle in /opt/oracle/product/10.2 DEFINE _SQLPLUS_RELEASE = "1002000400" (CHAR) Oracle version 10.2.0.4 (10.2) Found /opt/oracle/product/10.2/rdbms/demo/demo_rdbms.mk Found /opt/oracle/product/10.2/rdbms/demo/demo_rdbms64.mk Found /opt/oracle/product/10.2/rdbms/lib/ins_rdbms.mk Using /opt/oracle/product/10.2/rdbms/demo/demo_rdbms.mk Your LD_LIBRARY_PATH env var is set to '/usr/local/oracle/ORA/lib:/usr/dt/lib:/usr/openwin/lib:/usr/local/oracle/ORA/ows/cartx/wodbc/1.0/util/lib:/usr/local/oracle/ORA/lib:/usr/local/sybase/OCS-12_0/lib:/usr/local/sybase/lib:/home/oracle/jdbc/jdbcoci73/lib:./' WARNING: Your LD_LIBRARY_PATH env var doesn't include '/opt/oracle/product/10.2/lib' but probably needs to. Reading /opt/oracle/product/10.2/rdbms/demo/demo_rdbms.mk Reading /usr/local/oracle/ORA/rdbms/lib/env_rdbms.mk Attempting to discover Oracle OCI build rules sh: make: command not found by executing: [make -f /opt/oracle/product/10.2/rdbms/demo/demo_rdbms.mk build ECHODO=echo ECHO=echo GENCLNTSH='echo genclntsh' CC=true OPTIMIZE= CCFLAGS= EXE=DBD_ORA_EXE OBJS=DBD_ORA_OBJ.o] WARNING: Oracle build rule discovery failed (32512) Add path to make command into your PATH environment variable. Oracle oci build prolog: [sh: make: command not found] Oracle oci build command: [] WARNING: Unable to interpret Oracle build commands from /opt/oracle/product/10.2/rdbms/demo/demo_rdbms.mk. (Will continue by using fallback approach.) Please report this to [email protected]. See README for what to include. Found header files in /opt/oracle/product/10.2/rdbms/public. client_version=10.2 DEFINE= -Wall -Wno-comment -DUTF8_SUPPORT -DORA_OCI_VERSION=\"10.2.0.4\" -DORA_OCI_102 Checking for functioning wait.ph System: perl5.008008 linux ca-build9.us.oracle.com 2.6.20-1.3002.fc6xen #1 smp thu apr 30 18:08:39 pdt 2009 x86_64 x86_64 x86_64 gnulinux Compiler: gcc -O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector --param=ssp-buffer-size=4 -m64 -mtune=generic -D_REENTRANT -D_GNU_SOURCE -fno-strict-aliasing -pipe -Wdeclaration-after-statement -I/usr/local/include -D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=64 -I/usr/include/gdbm Linker: not found Sysliblist: -ldl -lm -lpthread -lnsl -lirc Oracle makefiles would have used these definitions but we override them: CC: cc CFLAGS: $(GFLAG) $(OPTIMIZE) $(CDEBUG) $(CCFLAGS) $(PFLAGS)\ $(SHARED_CFLAG) $(USRFLAGS) [$(GFLAG) -O3 $(CDEBUG) -m32 $(TRIGRAPHS_CCFLAGS) -fPIC -I/usr/local/oracle/ORA/rdbms/demo -I/usr/local/oracle/ORA/rdbms/public -I/usr/local/oracle/ORA/plsql/public -I/usr/local/oracle/ORA/network/public -DLINUX -D_GNU_SOURCE -D_LARGEFILE64_SOURCE=1 -D_LARGEFILE_SOURCE=1 -DSLTS_ENABLE -DSLMXMX_ENABLE -D_REENTRANT -DNS_THREADS -fno-strict-aliasing $(LPFLAGS) $(USRFLAGS)] build: $(CC) $(ORALIBPATH) -o $(EXE) $(OBJS) $(OCISHAREDLIBS) [ cc -L$(LIBHOME) -L/usr/local/oracle/ORA/rdbms/lib/ -o $(EXE) $(OBJS) -lclntsh $(EXPDLIBS) $(EXOSLIBS) -ldl -lm -lpthread -lnsl -lirc -ldl -lm $(USRLIBS) -lpthread] LDFLAGS: $(LDFLAGS32) [-m32 -o $@ -L/usr/local/oracle/ORA/rdbms//lib32/ -L/usr/local/oracle/ORA/lib32/ -L/usr/local/oracle/ORA/lib32/stubs/] Linking with /usr/local/oracle/ORA/rdbms/lib/defopt.o -lclntsh -ldl -lm -lpthread -lnsl -lirc -ldl -lm -lpthread [from $(DEF_OPT) $(OCISHAREDLIBS)] Checking if your kit is complete... Looks good LD_RUN_PATH=/usr/local/oracle/ORA/lib Using DBD::Oracle 1.50. Using DBD::Oracle 1.50. Using DBI 1.52 (for perl 5.008008 on x86_64-linux-thread-multi) installed in /usr/lib64/perl5/vendor_perl/5.8.8/x86_64-linux-thread-multi/auto/DBI/ Writing Makefile for DBD::Oracle Writing MYMETA.yml and MYMETA.json *** If you have problems... read all the log printed above, and the README and README.help.txt files. (Of course, you have read README by now anyway, haven't you?)

    Read the article

  • A Complete Customer Experience Solution (3 of 3 in 'No Customer Left Behind' Series)

    - by Kathryn Perry
    A guest post by David Vap, Group Vice President, Oracle Applications Product Development In my previous post, I talked about taking three concrete steps to improve your customers' overall experiences: 1) understand your customer, 2) empower your ecosystem, and 3) adapt your business. To do these effectively and efficiently, it's important to find the right technology that can bridge the gaps across your channels, interactions, departments, and repositories. Oracle has spent the past three years and more than six billion dollars acquiring and developing some of the world's best-of-breed applications. The result is the most comprehensive customer experience (CX) portfolio offering in the World - bar none: ATG Best in Class Selling Experiences Fatwire Best in Class Marketing Experiences Inquira Best in Class Support Experiences Endecca Best in Class Search Experiences RightNow Best in Class Service Experiences Vitrue & Involver Best in Class Social Marketing Collective Intellect Best In Class Social Listening We don't expect organizations to eat the CX elephant in one bite, nor should they try to. There are key strategic initiatives within each of the four main pillars of our customer experience offering for which we deliver solutions: 1. Customer Experience for Marketing Social Listening and Engagement Social Marketing Marketing Websites Demand Generation and Lead Management Marketing and Loyalty Management 2. Customer Experience for Commerce Search, Navigation & Content Delivery Cross-Channel Commerce Targeting & Product Recommendations Social Commerce Order Management & Fulfillment Retail Store Operations 3. Customer Experience for Sales Sales Force Automation Social Selling Territory & Quota Management Revenue Forecasting Partner Relationship Management Quote to Cash Incentive Compensation 4. Customer Experience for Service Cross-Channel Customer Service Knowledge Management Social Customer Service Eligibility Management Contracts, Assets, and Entitlements Industry-Specific Solutions eBilling Oracle's customer experience portfolio is socially infused at each layer of our pillars rather than simply bolted on as a side process. This combines with the power of the Cloud to run the parts of the solution that need the access, efficiency, and agility from a managed infrastructure. You can get the compliance control from on-premise backbone infrastructure systems that run your business and don't change that often. Please take advantage of our teams of Oracle customer experience professionals and our key agency and technology partner ecosystem. They can help you develop strategic solution roadmaps that build and deliver customer experience and that are tailored to your business needs and objectives. No one has built a better customer service portfolio to manage the entire customer journey than Oracle. It is backed by CX thought leadership programs, a commitment from our executives, and a worldview that your technology decisions must be driven by your customer experiences to succeed. If you’d like to follow up on this conversation, please leave a comment or contact me at [email protected]. You can get more information on Oracle’s complete customer experience solution here.

    Read the article

  • Financial Management: Why Move to the Cloud?

    - by Kathryn Perry
    A guest post by Terrance Wampler, Vice President, Financials Product Strategy, Oracle I’ve spent my career designing and developing financial management systems, most of it at Oracle. Every single day I either meet with our customers or talk to them on the phone. The time is usually spent discussing various business challenges facing CFOs and Controllers, who are running Oracle’s Financials. Lately, we’ve been talking a lot about cloud computing and whether it makes sense for finance to go to the cloud. Here are some pros and cons that might help you make that decision. Let’s start with the benefits of cloud solutions. The first is savings. With cloud services, you pay only for those commodities that you use. That makes you feel like you're getting better value for your money. Plus, you can preserve your cash for your core business and you can get a better matching of expenses and revenues. So, at the top of the list is lower total cost of ownership. The second point has to do with optimization. With cloud services, you’ll need less IT infrastructure so you can optimize your IT resources for better-value, higher-end projects. This also leads to greater financial visibility, where there's a clear cost for the set of services or features replaced by cloud services. And, the last benefit is what I call acceleration. You can save money by speeding up the initialization and deployment of the project. You don't have to deal with IT infrastructure and you can start implementing right away. We did a quick survey of about 70 CFOs at the CFO Summit last month in New York City. We asked them why they were looking at cloud services, and not necessarily just for financials. The No. 1 response was perceived lower cost of ownership. But of course there are risks to consider. The first thing most people think about in the cloud is security and ownership of data. So, will your data really be safe? Can you meet your own privacy policy requirements? Do you really want your private financial data exposed? Do you trust the provider? Is what you see really your data? Do you own it or is it managed by someone else? Security is a big concern that comes with an emotional component. The next thing in the risk category is reliability. Is the provider proven? You’re taking what you have control over – for example, standards and policies and internal service level agreements – away from your IT department and giving it to someone else. Will you still be able to adapt to shifts in your business? Will the provider be able to grow with your business effectively? Reliability means having a provider that can give you the service infrastructure that you need. And then there’s performance, which has two components in terms of risk. Going forward, will the provider be able to scale the infrastructure or service level if you have new employees or new businesses? And second, will the price you negotiate and the rate you lock in cover additional costs and rising service fees? Another piece is cost. What happens if you don't get the service level you want? What if you end the service? What happens, if after a few years, you send the service out for bid and change service? Can you move your data? Can you move the applications? Do the integrations work? These are cost components people don’t always take into account. And, the final piece is the business case. The perception is that you can get started really quickly with cloud. It has a perceived lower cost of total ownership and it feels cool because it's cloud. But do you have a good business case for moving to the cloud? Your total cost of ownership is over three years; then you’ll renew it, so your TCO is six years. Have you compared that to other internal services that you’re offering? You might already have product that you can run this new business or division on. In that same survey at the CFO Summit, the execs thought the biggest perceived risks were security of data, ability to move data back, and the ability to create a business case to actually justify the risks. So that’s the list of pros and cons. Not to leave you hanging, I will do another post on how to balance these pros and cons and make the right decision for your business.

    Read the article

  • On The Road with the HR Community

    - by Kathryn Perry
    A guest post by Steve Boese, Director, Talent Strategy, Oracle One of the best ways to connect with and to get a feel for what is on the minds of Human Resources leaders is to get out of the office and hit the road. I’ve had the great honor to attend and/or present at a number of events recently, including the massive SHRM Annual Conference, the HR Florida Conference, and Taleo World in Chicago. These events, and many others, offer solution providers, talent management professionals, business leaders, and even more casual observers of the Human Resources field with tremendous opportunities to connect, to share information, and to learn from each other. Attending the conferences also give people a sense of how they can improve and enhance their skills and knowledge, learn about the latest workforce technologies, and bring new and innovative ideas back to their organizations. And sure, the parties and conference swag can be pretty nice as well! If you attend a few of these industry events, one of the most beneficial by-products that you can emerge with -- whether you are on the front lines in HR at your organization, or as we are at Oracle, in the business of developing and delivering innovative and impactful technology solutions to our customers -- is to get a larger sense of the big ideas and major trends, concerns, and challenges facing organizations all across the landscape, and to be able to better understand how your strategies and solutions can be improved with this greater perspective. So what are HR folks discussing and debating? What questions and problems keep them up at night? What are the bloggers and large community of HR social media enthusiasts buzzing about? From my perspective some of the common themes you see over and again across the HR community break down (broadly), into three main areas: Talent attraction - How can we locate, attract, recruit, and hire the best talent possible? What new strategies, approaches, and technologies can help us in this critically important area? What role do external social networks like LinkedIn, Facebook, and Twitter play in the increasingly competitive search for talent? Talent Retention - How can we make sure to keep that talent on our team? What engagement, development, recognition, and compensation tools can help us in this regard? How can we continue, (or become), an employer of choice? What is our unique and compelling employer value proposition? Talent Empowerment - How can we put our employees in the best position to succeed? What can we do to better align our talent with the organization’s mission and goals, while simultaneously providing the best and most driven to succeed individuals a clear path to achieve their career goals and aspirations? How can new technologies, particularly social and collaboration tools help in this area? While these are the ‘big themes’ that I know I have seen this year, certainly they are not really new, nor are they likely to fundamentally change in the next year or two. I think the reason is that at the core of any successful enterprise is a collection of smart, interested, engaged, challenged, and empowered group of people. And that was likely the case 10 or 20 years ago, and will probably be the case 10 or 20 years into the future. But what has changed, and what you can see -- evidenced by simply following the Twitter backchannel for an event and by reading some of the many fantastic HR blogs out there -- is that the HR professional's ability, along with technology solution providers like Oracle, to connect, to more openly share information with each other, and to make each other better in the process, (and to create new, improved, and more innovative solutions), has never been greater. And I think it is with this heretofore unprecedented level of opportunity to connect with other members of the community that HR professionals will be better equipped to help their organizations attract, retain, and empower their teams. We at Oracle HCM look forward to continuing to meet, engage, and connect with the HR community in the coming months. Until then -- follow us on Twitter and Facebook.

    Read the article

  • Oracle at HR Tech: What a Difference a Year Makes

    - by Natalia Rachelson
    Last week, I had the privilege of attending the famous HR Technology Conference (HR Tech) in my new hometown of Chicago. This annual event, which draws the who of who in the world of HR technology, was by far the biggest.  It wasn't just the highest level of attendance that was mind blowing, but also the amazing quality of attendees. Kudos go to the organizers, especially Bill Kutik for pulling together such a phenomenal conference. Conference highlights included Naomi Bloom's (http://infullbloom.us) Masters Panel and Mark Hurd's General Session on the last day of the conference. Naomi managed to do the seemingly impossible -- get all of the industry heavyweights and fierce competitors to travel to Chicago for her panel. Here are the executives she hosted: Our own Steve Miranda Sanjay Poonen, President Global Solutions, SAP Stan Swete, CTO, Workday Mike Capone, VP for Product Development and CIO, ADP John Wookey, EVP, Social Applications, Salesforce.com Adam Rogers, CTO, Ultimate Software       I bet you think "WOW" when you look at these names. Just this panel by itself would have been enough of a draw for any tech conference, so Naomi and Bill really scored. TechTarget published a great review of the conference here.  And here are a few highlights from Steve. "Steve Miranda, EVP Apps Dev Oracle, said delivering software in the cloud helps vendors shape their products to customer needs more efficiently. "As vendors, we're able to improve the software faster," he said. "We can see in real time what customers are using and not using." Miranda underscored Oracle's commitment to socializing its HCM platform,and named recruiting as an area where social has had a significant impact. "We want to make social a part of the fabric, not a separate piece," he said. "Already, if you're doing recruiting without social, it probably doesn't make any sense."" Having Mark Hurd at the conference was another real treat and everyone took notice.  The Business of HR publication covered Mark's participation at HR Tech and the full article is available here. Here is what Business of HR had to say: "In truth, the story of Oracle today is a story similar to many of the current and potential customers they faced at the conference this week. Their business is changing and growing. They've dealt with acquisitions of their own and their competitors continue to nip at their heels. They are dealing with growth (and yes, they are hiring in case you're interested). They have concerns about talent as well. If Oracle feels as strongly about their products as they seem to be, they will be getting their co-president in front of a lot more groups of current and potential customers like they did at the HR Technology Conference this year. And here's hoping this is one executive who won't stop talking about the importance of talent just because he isn't at the HR tech conference anymore." Natalia RachelsonSenior Director, Oracle Applications

    Read the article

  • Oracle Honors Hitachi Data Systems with 2012 Taleo Customer Innovation Award

    - by Scott Ewart
    High-Tech Leader Recognized at Taleo World for its Strategic Initiative Aligning Talent, Performance and Revenues Oracle awarded the 2012 Taleo Customer Innovation Award to    Hitachi Data Systems (HDS), a wholly owned subsidiary of Hitachi, Ltd., for transforming performance management within its global sales organization with Oracle Taleo talent management solutions. The Taleo Innovation Awards honor and recognize Oracle Taleo customers that advance talent management initiatives using innovation, leadership and best practices. Oracle honored HDS along with finalists National Heritage Academies and CACI at a ceremony held September 13 at Taleo World in Chicago. Josh Bersin, President and CEO of Bersin & Associates, was the emcee for the ceremony. The honorees were selected from dozens of global submissions by a panel of influential industry analysts with expertise in talent management. To view the full story and press release, click here.

    Read the article

  • Java : Oracle à son tour attaqué en justice, un éditeur de Middleware dénonce une "violation massive de brevets" dans WebLogic et Glassfish

    Java : Oracle attaqué en justice par un éditeur de Middleware WebLogic Server et Glassfish Server visés Le fournisseur de solution middleware Java Thought vient de lancer une procédure contre Oracle pour « violation massive de brevets ». La plainte a été déposée le 31 Octobre. D'après l'explication de l'éditeur, Thought a créé une technologie (un « mapping layer »), pour sauvegarder des objets et des tables, qui a grandement simplifié la gestion des données persistantes. Cette technologie brevetée a ensuite été intégrée dans son outil maison CocoBase en 1997. Thought a alors reçu 28 demandes de versions d'évaluations de CocoBase émanant de mails dont les adresses étai...

    Read the article

  • Customers Go On Record About Oracle ERP and HCM Cloud Services

    - by Kathryn Perry
    Listen to these Oracle customers from Red Robin, Herbalife, LendingClub, and Cricket.talk about how they're using Oracle ERP and HCM Cloud Services. Collectively they're driving cost savings, managing global, fast paced growth, automating processes, implementing quickly in the cloud, and much more. Here's the video link: http://www.youtube.com/user/FusionAppsAtOracle

    Read the article

  • “It Isn’t Easy At All; Otherwise, Everyone Would Be Doing It”

    - by Kathryn Perry
    A few months ago, JP Saunders (pictured left), who leads the go-to-market initiatives for the Oracle CX Service offering, kicked off a series of articles about modern customer service. He contends that to take care of customers?and the people that support those customers?companies need to make it easy to deliver consistently great experiences. But it’s not easy; it’s an art. The six posts in The Art of Easy series will help you better understand some of the customer service challenges you face and how to avoid common pitfalls. We pulled them all together here in one post for continuity and easy access. Saunders introduces the series with The Art of Easy: Make It Easy To Deliver Great Customer Service Experiences (Part 1). The Art of Easy: Offer Self Service With the Emphasis on Service (Part 2) by David Fulton (pictured left): David Fulton, Director of Product Management, Oracle Service Cloud, shares five tenets of customer self service that move an organization closer to becoming a modern customer service business. Easy Decisions For Complex Problems (Part 3) by Heike Lorenz (pictured right): Heike Lorenz, Director of Global Product Marketing, Policy Automation, writes about automating service policies to ensure that the correct decisions are being applied to the right people. The goal is to nurture the trusted relationships with customers during complex decision-making processes. Moving at the Speed of Easy (Part 4) by Chris Ulmand (pictured left): Chris Omland, Director of Product Management, Oracle Service Cloud, addresses the need for speed to keep up with customers’ expectations. His advice—start with a platform that enables agile innovation, respects a company’s unique needs, and has proven reliability to protect customer relationships. Knowledge Makes It Easy For Everyone (Part 5) by Nav Chakravarti (pictured rig: Vice President Nav Chakravarti, Oracle Service Cloud, talks about managing the knowledge that customers need and want. He coaches readers on delivering answers to customers’ questions easily, in context, with relevance, reliably, and accurately. Making Easy, Both Effective and Efficient (Part 6) by Melinda Uhland (pictured left): Melinda Uhland, Oracle CX Product Management teaches us that happy agents produce happy customers. A Modern Customer Service organization is one that invests in its agents and empowers them with tools to make them efficient and effective, which, in turn, improves customer results.

    Read the article

  • "Expecting A Different Result?" (2 of 3 in 'No Customer Left Behind' Series)

    - by Kathryn Perry
    A guest post by David Vap, Group Vice President, Oracle Applications Product Development Many companies already have some type of customer experience initiative in process or one that could be framed as such. The challenge is that the initiatives too often are started in a department silo, don't have the right level of executive sponsorship, or have been initiated without the necessary insight and strategic business alignment. You can't keep doing the same things, give it a customer experience name, and expect a different result. You can't continue to just compete on price or features - that is not sustainable in commoditized markets. And ultimately, investing in technology alone doesn't solve customer experience problems; it just adds to the complexity of them. You need a customer experience strategy and approach on how to execute a customer-centric worldview within your business. To develop this, you must take an outside in journey on how your customers are interacting with your business to establish a benchmark of your customers' experiences. Then you must get cross-functional alignment on what you are trying to achieve, near, mid, and long term. Your execution of that strategy should be based on a customer experience approach: Understand your customer: You need to capture the insights across interactions, channels (including social), and personas to better understand whom to serve, how to serve them, and when to serve them. Not all experiences or customers are equal, so leverage this insight to understand the strategic business objectives you need to address. Then determine which experiences can be improved immediately and which over time to get the result you need. Empower your ecosystem: You need to align your front-line employees with your strategy and give them the power, insight, and tools that allow them to cultivate a culture around strengthening the relationships with your customers. You also need to provide the transparency, access, and collaboration that enable your customers and partners to self serve and self solve and to share with ease. Adapt your business: You need to enable the discipline of agility within your organization and infrastructure so that you can innovate, tailor, and personalize experiences. This needs to be done both reactively from insight and proactively in real time so you can stay ahead of shifting market trends and evolving consumer behaviors. No longer will the old approaches provide the same returns. To compete, differentiate, and win in a world where the customer has the power, you must execute a strategy that is sure to deliver a better brand experience for your customers. Note: This is Part 2 in a three-part series. Part 1 is here. Stop back for Part 3 on November 28.

    Read the article

  • No Customer Left Behind

    - by Kathryn Perry
    A guest post by David Vap, Group Vice President, Oracle Applications Product Development What does customer experience mean to you? Is it a strategy for your executives? A new buzz word and marketing term? A bunch of CRM technology with social software added on? For me, customer experience is a customer-centric worldview that produces a deeper understanding of your business and what it takes to achieve sustainable, differentiated success. It requires you to prioritize and examine the journey your customers are on with your brand, so you can answer the question, "How can we drive greater value for our business by delivering a better customer experience?" Businesses that embrace a customer-centric worldview understand their business at a much deeper level than most. They know who their customers are, what their value is, what they do, what they say, what they want, and ultimately what that means to their business. "Why Isn't Everyone Doing It?" We're all consumers who have our own experiences with many brands. Good or bad, some of those experiences stay with us. So viscerally we understand the concept of customer experience from the stories we share. One that stands out in my mind happened as I was preparing to leave for a 12-month job assignment in Europe. I wanted to put my cable television subscription on hold. I wasn't leaving for another vendor. I wasn't upset. I just had a situation where it made sense to put my $180 per month account on pause until I returned. Unfortunately, there was no way for this cable company to acknowledge that I was a loyal customer with a logical request - and to respond accordingly. So, ultimately, they lost my business. Research shows us that it costs six to seven times more to acquire a new customer than to retain an existing one. Heavily funding the efforts of getting new customers and underfunding the efforts of serving the needs of your existing (who are your greatest advocates) is a vicious and costly cycle. "Hey, These Guys Suck!" I love my Apple iPad because it's so easy to use. The explosion of these types of technologies, combined with new media channels, has raised our expectations and made us hyperaware of what's going on and what's available. In addition, social media has given us a megaphone to share experiences both positive and negative with greater impact. We are now an always-on culture that thrives on our ability to access, connect, and share anywhere anytime. If we don't get the service, product, or value we expect, it is easy to tell many people about it. We also can quickly learn where else to get what we want. Consumers have the power of influence and choice at a global scale. The businesses that understand this principle are able to leverage that power to their advantage. The ones that don't, suffer from it. Which camp are you in?Note: This is Part 1 in a three-part series. Stop back for Part 2 on November 19.

    Read the article

  • Fusion CRM Release 7 RCDs and TOIs Now Available!

    - by Richard Lefebvre
    Fusion CRM Release 7 Release Content Documents (RCD) and Transfer of Information (TOI) presentations are now available. In addition, you can find 245 new or changed product features for Release 7 on Oracle Product Features. All the new RCDs and TOIs can be found on the Fusion Learning Center: Customer Relationship Management TOIs - Customer Center, Define Segmentation Strategy, Enterprise Contracts, Oracle Social Network, Sales, and Territory Management Business Process Model (BPM) RCDs - Customer Service, Marketing, Order Fulfillment, and Sales Financials BPM RCDs - Asset Lifecycle Management, Cash and Treasury Management, and Financial Control and Reporting Human Capital Management TOIs - Workforce Development, Compensation, Benefits, Worker Performance, Workforce Profiles, Enterprise Structures, Talent Review, Manage Transaction and Batch Processing, Delete HCM Storage Data, and Load Batch Data BPM RCDs - Compensation Management, Enterprise Information Management, Workforce Deployment, and Workforce Development Procurement TOI - Requisitions BPM RCD - Procurement Project Portfolio Management TOIs - Project Resources, Evaluate and Assign Resources, Maintain Resource Assignments, Manage Resource Demand, Manage Resource Supply, Manage Resource Utilization and Analytics, Project Management, Set Up Project Management BPM RCD - Project Management Supply Chain Management TOIs - Manage New Product Definition and Approval, Manage Product Change Orders, Product Hub, Define Item Class BPM RCDs - Materials Management and Logistics, Product Management and Supply Chain Planning Partners and customers can access the content from the following locations: Partner access: BPM RCDs and TOIs Oracle Partner Network Fusion Learning Center New Feature RCDs Oracle Product Features Customer access: TOIs My Oracle Support (Note:1528594.1) BPM RCDs My Oracle Support (Note:1559828.1) New Feature RCDs Oracle Product Features

    Read the article

  • Computer shutsdowns when trying to boot

    - by Zexanima
    I have an IBM ThinkCentre, and I was talking to someone on Skype when it suddenly just shutoff. When I rebooted it asked me to start windows normally or in safe mode, but as soon I choose an option (Any of them) it shuts back down. So I thought it was a problem with windows and tired booting from a Hirens disk, but same thing. I've been using this computer without problems for over a year know. Any idea's for me to try? Unfortunatly I don't have any powersupplies or extra RAM to switch out to try anything like that. EDIT I left it off for a while and it's booting to windows now. I would still like to know what might have been causing it to do that if you have any ideas.

    Read the article

  • What is better to have more LUNs or more Storages

    - by skomak
    Hi, what is better to have - more LUNs or more Storages. Actually i have 1 storage ESXi per 1 LUN so there are about 15 LUNs and 15 storages. Now there is a kind of problem because the LUNs have different space allocated so if i remove 2 LUNs f.e. 1 2 3 4 [x] 6 [x] 8 9 (like that) i can't make 1 LUN from 5 and 7 pieces of free diskspace on IBM storage array. It's a first argument to not have a lot of LUNs. If i had to make only a few LUNs (about 3) and inside some Storage from ESXi would it be a better idea? For example for expanding storage capacity? i look for good solutions. Thanks in advance.

    Read the article

  • Bound external Cisco CIGESM ports to a specific BladeServer

    - by Vinícius Ferrão
    We have an IBM BladeCenter with 14 blade servers and one external Cisco CIGESM for Ethernet connectivity. Since this hardware is a little old, we will use it for other services, and we want to run a pfSense instance on one of the blades. It's just an Firewall Appliance, but it needs two network interfaces: one for the WAN and the other one for LAN access. Our architecture works on top of static routes, we don't use NAT, so we got the WAN IP in one interface routing to the another one. The main problem is how to plug the WAN cable in one of the four external ports and make it exclusive to the blade server containing the firewall. And we also need an exit port that goes through a 3COM 4200G switch that makes the internal routing and VLAN separation. Thanks in advance

    Read the article

  • Oracle OpenWorld Series: Hassan Rizvi’s General Session

    - by Michelle Kimihira
    Join Hassan Rizvi, Executive Vice President of Product in this strategy and roadmap session, Oracle Fusion Middleware Strategies Driving Business Innovation (GEN9394) on Tuesday, October 2nd at 10:15 AM – 11:15 AM. Learn how developers leverage new innovations in their applications and customers achieve their business innovation goals with Oracle Fusion Middleware. You don’t want to miss Nintendo, Los Angeles Dept. of Water & Power and Nike!  Join us on October 2nd at 10:15 AM-11:15 AM in Moscone North, Hall D. Additional Information ·         Relevant Blogs: Oracle OpenWorld Countdown Begins ,  Best of Oracle Fusion Middleware, Fusion Middleware for Enterprise Applications, Amit Zavery's General Session, Announcing Fusion Innovation Awards, Oracle OpenWorld Blog ·         Focus On Docs: Best of Oracle Fusion Middleware, Fusion Middleware for Enterprise Applications, Mobile ·         Product Information on Oracle.com: Oracle Fusion Middleware ·         Subscribe to our regular Fusion Middleware Newsletter ·         Follow us on Twitter and Facebook

    Read the article

  • Windows NT Service shutdown issues

    - by Jeremiah Gowdy
    I have developed middleware that provides RPC functionality to multiple client applications on multiple platforms within our organization. The middleware is written in C# and runs as a Windows NT Service. It handles things like file access to network shares, database access, etc. The middleware is hosted on two high end systems running Windows Server 2008 R2. When one of our server administrators goes to reboot the machine, primarily to do Windows Updates, there are serious problems with how the system behaves in regards to my NT Service. My service is designed to immediately stop listening for new connections, immediately start refusing new requests on existing connections, and otherwise shut down as rapidly as possible in the case of an OnStop or OnShutdown request from the SCM. Still, to maintain system integrity, operations that are currently in progress are allowed to continue for a reasonable time. Usually the server shuts down inside of 30 seconds (when the service is manually stopped for example). However, when the system is instructed to restart, my service immediately loses access to network drives and UNC paths, causing data integrity problems for any open files and partial writes to those locations. My service does list Workstation (and thus SMB Redirector) as a dependency, so I would think that my service would need to be stopped prior to Workstation/Redirector being stopped if Windows were honoring those dependencies. Basically, my application is forced to crash and burn, failing remote procedure calls and eventually being forced to terminate by the operating system after a timeout period has elapsed (seems to be on the order of 20-30 seconds). Unlike a Windows application, my Windows NT Service doesn't seem to have any power to stop a system shutdown in progress, delay the system shutdown, or even just the opportunity to save out any pending network share disk writes before being forcibly disconnected and shutdown. How is an NT Service developer supposed to have any kind of application integrity in this environment? Why is it that Forms Applications get all of the opportunity to finish their business prior to shutdown, while services seem to get no such benefits? I have tried: Calling SetProcessShutdownParameters via p/invoke to try to notify my application of the shutdown sooner to avoid Redirector shutting down before I do. Calling ServiceBase.RequestAdditionalTime with a value less than or equal to the two minute limit. Tweaking the WaitToKillServiceTimeout Everything I can think of to make my service shutdown faster. But in the end, I still get ~30 seconds of problematic time in which my service doesn't even seem to have been notified of an OnShutdown event yet, but requests are failing due to redirector no longer servicing my network share requests. How is this issue meant to be resolved? What can I do to delay or stop the shutdown, or at least be allowed to shut down my active tasks without Redirector services disappearing out from under me? I can understand what Microsoft is trying to do to prevent services from dragging their feet and showing shutdowns, but that seems like a great goal for Windows client operating systems, not for servers. I don't want my servers to shutdown fast, I want operational integrity and graceful shutdowns. Thanks in advance for any help you can provide. PS in regards to writing my own middleware, this is for a telephony application with sub-second "soft-realtime" response time requirements. It does make sense, and it's not a point I'm looking to debate. :)

    Read the article

  • Oracle Global HR Cloud Implementation Training Can Help Meet Your Business Needs

    - by HCM-Oracle
    By Jim Vonick A key goal for the deployment of your Oracle Global HR Cloud applications is to accelerate the implementation and adoption of your applications, so that your business can start realizing all of the benefits that this rich solution offers.    Implementation team members need to have the skills and knowledge to ensure a smooth, rapid and successful implementation of your applications. During set-up, you want to optimize the configuration to best meet your business needs. In order to do this you need to understand the foundation and configuration options of your applications, so that decisions can be made during set-up that best align with your business.  To that end product level implementation training is recommended for Oracle Global HR Cloud deployments. Training For Implementation Team Members and Consultants Fusion Applications: HCM Security: Learn how to implement security for Oracle Fusion HCM applications by creating and customizing roles. You'll learn how to create security profiles to restrict data access, provision roles to users, create and manage user accounts, and verify security setup. Fusion Applications: HCM Global Human Resources: Learn how to set up your enterprise and workforce structures, how to perform functional tasks, and how to configure security for Global Human Resources data. Fusion Applications: HCM Compensation: Learn how to implement, configure, and use Oracle Fusion Compensation to manage base pay, individual compensation, workforce compensation, and total compensation statements. Fusion Applications: HCM Benefits: This course teaches you to implement, configure and manage Oracle Fusion Benefits, including how to implement benefit plans and programs.  Fusion Applications: HCM Payroll Implementation (US): This course provides implementation training for payroll managers or payroll administrators. Learn how to process payroll to ensure accurate setup results.  Learn More: See all Fusion HCM Training Jim Vonick is a Senior Product Manager with Oracle University focusing on training for Oracle Applications and Industry Solutions.

    Read the article

  • Problem with oracle stored procedure - parameters

    - by Nicole
    I have this stored procedure: CREATE OR REPLACE PROCEDURE "LIQUIDACION_OBTENER" ( p_Cuenta IN NUMBER, p_Fecha IN DATE, p_Detalle OUT LIQUIDACION.FILADETALLE%TYPE ) IS BEGIN SELECT FILADETALLE INTO p_Detalle FROM Liquidacion WHERE (FILACUENTA = p_Cuenta) AND (FILAFECHA = p_Fecha); END; / ...and my c# code: string liquidacion = string.Empty; OracleCommand command = new OracleCommand("Liquidacion_Obtener"); command.BindByName = true; command.Parameters.Add(new OracleParameter("p_Cuenta", OracleDbType.Int64)); command.Parameters["p_Cuenta"].Value = cuenta; command.Parameters.Add(new OracleParameter("p_Fecha", OracleDbType.Date)); command.Parameters["p_Fecha"].Value = fecha; command.Parameters.Add("p_Detalle", OracleDbType.Varchar2, ParameterDirection.Output); OracleConnectionHolder connection = null; connection = this.GetConnection(); command.Connection = connection.Connection; command.CommandTimeout = 30; command.CommandType = CommandType.StoredProcedure; OracleDataReader lector = command.ExecuteReader(); while (lector.Read()) { liquidacion += ((OracleString)command.Parameters["p_Detalle"].Value).Value; } the thing is that when I try to put a value into the parameter "Fecha" (that is a date) the code gives me this error (when the line command.ExecuteReader(); is executed) Oracle.DataAccess.Client.OracleException : ORA-06502: PL/SQL: numeric or value error ORA-06512: at "SYSTEM.LIQUIDACION_OBTENER", line 9 ORA-06512: at line 1 I tried with the datetime and was not the problem, I eve tried with no input parameters and just the output and still got the same error. Aparently the problem is with the output parameter. I already tried putting p_Detalle OUT VARCHAR2 instead of p_Detalle OUT LIQUIDACION.FILADETALLE%TYPE but it didn't work either I hope my post is understandable.. thanks!!!!!!!!!!

    Read the article

  • ASP.NET AJAX, WebSeal Junctions, and Sessions

    - by powella
    I've run up across a problem with ASP.NET AJAX (hooked up to WebServices directly) and accessing our site through a WebSeal junction. Listing 11. On this page; http://www.ibm.com/developerworks/tivoli/library/t-ajaxtam/index.html explains that requests to pages which do not result in a content type of text/html are not sent with cookie data. Hence, no session. ASP.NET AJAX requests are returned with a content type of "application/json; charset=utf-8". As such, the WebSeal junction is not appending the Session Cookie to the request. This results in our WebService seeing the user as invalid, due to no session information. The Junction has been setup properly with the -J parameter (thats an uppercase J, which appends the required script for WebSeal to the bottom of the page - this prevents forcing IE into quirks mode.) and we've confirmed that the necessary script exists in the output source. I'm up for any suggestions at this point, as I'm out of ideas. FWIW, the site runs perfectly when not accessed through the WebSeal Junction.

    Read the article

  • I flashed my DS4700 with a 7 series firmware, now my DS4300 cannot read the disks I moved to that lo

    - by Daniel Hoeving
    In preparation for adding a number of 1Tb SATA disks to our DS4700 I flashed the controller firmware from a 6 series (which only supports up to 2Tb logical drives) to a 7 series (which supports larger than 2Tb logical drives). Attached to this DS4700 was a EXP710 expansion drawer that we had planned to migrate out to our co-location to allieviate the storage issues we were having there. Unfortunately these two projects were planned in isolation to one another so I was at the time unaware of the issue that this would cause. Prior to migrating the drawer I was reading the "IBM TotalStorage DS4000 EXP700 and EXP710 Storage Expansion EnclosuresInstallation, User’s, and Maintenance Guide" and discovered this: Controller firmware 6.xx or earlier has a different metadata (DACstore) data structure than controller firmware 7.xx.xx.xx. Metadata consists of the array and logical drive configuration data. These two metadata data structures are not interchangeable. When powered up and in Optimal state, the storage subsystem with controller firmware level 7.xx.xx.xx can convert the metadata from the drives configured in storage subsystems with controller firmware level 6.xx or earlier to controller firmware level 7.xx.xx.xx metadata data structure. However, the storage subsystem with controller firmware level 6.xx or earlier cannot read the metadata from the drives configured in storage subsystems with controller firmware level 7.xx.xx.xx or later. I had assumed that if I deleted the logical drives and array information on the EXP710 prior to migrating it to the DS4300 (6.60.22 firmware) this would satisfy the above, unfortunately I was wrong. So my question is a) Is it possible to restore the DAC information to its factory settings, b) What tool(s) would I use to accomplish this, or c) is this a lost cause? Daniel.

    Read the article

  • ESXi 5 Guests will not boot

    - by Adrian
    I have a problem with Guests not booting under VMWare ESXi 5.0 on my IBM x3550M3 server. Note: Investigation eventually determined that problem was with the VMware client on a Lenovo Edge laptop, the only Windows box available in a Linux IT shop. vSphere Client v4 and v5 duplicated behavior on the Lenovo Edge. As indicated in the comment to the accepted answer, replacing the workstation with one using different video was the "fix" for this particular issue. The ESXi host boots just fine. The Client connects just fine. Guests can be configured but do not successfully boot. The initial guest memory consumption jumps up to 560MB and drops down to 40MB after a few seconds. Initial CPU usage is 1 full CPU (3000Ghz per the chart) and immediately drops downm to 29Mhz. Guests do not display any output in the Console tab but show a state of 'Powered On'. No errors in the Events tab. Switching Guest from BIOS to EFI makes no difference. VMs are listed as Version 7 and the behavior is duplicated across all availabled Guest OS flavors. Problem also duplicated when server is booted up in Legacy Only mode. Logs do not contain anything particularly suspicious. Edit: No firewalls, routers, or VLANs in between the client and server. Edit 2: We have tried to Boot Guest into BIOS screen at Next Boot checkbox in the Guest Setting. Was not successful. Edit 3: 500GB datastore with 1 40GB VM on it. Plenty of space. Edit 4: Guests copied from my old ESXi 4 server DO NOT boot on the ESXi 5 system. Initially it complains about too little Video RAM being configured for the default 2500x1600, but it still doesn't work properly even after I bump the Video RAM settings or switch it to Auto-Detect.

    Read the article

< Previous Page | 32 33 34 35 36 37 38 39 40 41 42 43  | Next Page >