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  • Help desk software - specific feature needed

    - by LunchMoney
    I am having a hard time finding help desk software that allows for drop down hyperlink selection during ticket creation. The situation is that we do external support for client systems and connect via remotely anywhere or logmein. Right now we use a poorly modified php based system that has a customer drop down menu and then a site drop down list that is then parsed by a bit of java script which opens a url. What I am looking for is the ability to store customer site URL information in the database and during the creation of a ticket be able to select the customer name and then select the site there by placing the corresponding site URL in the ticket. The support tech will then be able to click on this link to access the customer's site. Has anyone used or seen help desk software with this feature?

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  • Using array as map value: Cant see the error

    - by Tom
    Hi all, Im trying to create a map, where the key is an int, and the value is an array int red[3] = {1,0,0}; int green[3] = {0,1,0}; int blue[3] = {0,0,1}; std::map<int, int[3]> colours; colours.insert(std::pair<int,int[3]>(GLUT_LEFT_BUTTON,red)); //THIS IS LINE 24 ! colours.insert(std::pair<int,int[3]>(GLUT_MIDDLE_BUTTON,blue)); colours.insert(std::pair<int,int[3]>(GLUT_RIGHT_BUTTON,green)); However, when I try to compile this code, I get the following error. g++ (Ubuntu 4.4.1-4ubuntu8) 4.4.1 In file included from /usr/include/c++/4.4/bits/stl_algobase.h:66, from /usr/include/c++/4.4/bits/stl_tree.h:62, from /usr/include/c++/4.4/map:60, from ../src/utils.cpp:9: /usr/include/c++/4.4/bits/stl_pair.h: In constructor ‘std::pair<_T1, _T2>::pair(const _T1&, const _T2&) [with _T1 = int, _T2 = int [3]]’: ../src/utils.cpp:24: instantiated from here /usr/include/c++/4.4/bits/stl_pair.h:84: error: array used as initializer /usr/include/c++/4.4/bits/stl_pair.h: In constructor ‘std::pair<_T1, _T2>::pair(const std::pair<_U1, _U2>&) [with _U1 = int, _U2 = int [3], _T1 = const int, _T2 = int [3]]’: ../src/utils.cpp:24: instantiated from here /usr/include/c++/4.4/bits/stl_pair.h:101: error: array used as initializer In file included from /usr/include/c++/4.4/map:61, from ../src/utils.cpp:9: /usr/include/c++/4.4/bits/stl_map.h: In member function ‘_Tp& std::map<_Key, _Tp, _Compare, _Alloc>::operator[](const _Key&) [with _Key = int, _Tp = int [3], _Compare = std::less<int>, _Alloc = std::allocator<std::pair<const int, int [3]> >]’: ../src/utils.cpp:30: instantiated from here /usr/include/c++/4.4/bits/stl_map.h:450: error: conversion from ‘int’ to non-scalar type ‘int [3]’ requested make: *** [src/utils.o] Error 1 I really cant see where the error is. Or even if there's an error. Any help (please include an explanation to help me avoid this mistake) will be appreciated. Thanks in advance.

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  • Looking for a help desk ticketing system..

    - by Dan
    Hi guys Im looking for a good help desk ticket solution. It must perform the following actions for it to be useful. It needs to have a single point of contact via email..e.g [email protected] If we recieve a telephone(or an email outside of the system) we need to be able to create a ticket as if had been added via the single point of contact, this needs to be done with ease in order to save time. Certain people within our organisation deal with certain customers, so if the email/ custom input support call as mentioned in bullet 2 is picked up as having a relationship with that certain person in our organisation it needs to be sent to them/put in their queue for them to work on. If a person is out of office or sick any tickets sent to them must be forwarded to somebody else or put into a seperate pool of tickets that anybody can access. Perhaps have an agent that sorts through tickets in the pool and assigns them to anybody who is available, preferably the person with fewest tickets in their queue/list. Once a customer emails and the system logs it they immediately get a response with a ticket number and maybe details of who is dealing with the problem. Any correspondance in relation to a particular ticket is automatically grouped into some sort of message, and not made into a load of separate tickets. I.e system scans incoming email subjects for ticket numbers and assosciates it with exisiting tickets if that number exists. Any help is much appreciated Thanks P.S I have taken a look at OTRS but i'm not feeling it so unless someone can convince me I guess i'm after an alternative.

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  • UCMA 3.0 How to build a list of recipients and then broadcast an IM call to those recipients

    - by ficuscr
    I am developing an application using UCMA 3.0 that will run as a service and send out periodic 'broadcasts' in the form of Instant Message calls. I have been using the book "Professional Unified Communications Development with Microsoft Lync Server 2010" and have everything provisioned fine and am able to establish an application endpoint. I am stuck on two aspects though. 1) How to get a list of all users of Lync? Everything the UCMA can do is centered on a single user. For example it allows me to retrieve all contacts/groups present on a given users 'contact list' but does not provide any means to query for a list of available contacts that could be added to one of those contact lists. On the MSDN forum I found this post which leads me to think my best bet is simply to query AD directly. 2) What is the best way to actually send a broadcast style IM? My working premise is to attempt something like what I've found in this code example (specifically the public void SendIM() method). So, get a list of recipients from AD, (looping on each on to check current presence?), and then use Automation to make the IM call for each recipient in the collection. Does that make sense? Do I need to check presence of the recipient or do I just optimistically make the IM calls irregardless of their current presence status? Can anyone point me to some working code demonstrating sending an IM broadcast? You would think this is probably one of the most common use cases however the SDK samples do not cover it. Thanks in advance.

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  • *UPDATED* help with django and accented characters?

    - by Asinox
    Hi guys, i have a problem with my accented characters, Django admin save my data without encoding to something like "&aacute;" Example: if im trying a word like " Canción ", i would like to save in this way: Canci&oacute;n, and not Canción. im usign Sociable app: {% load sociable_tags %} {% get_sociable Facebook TwitThis Google MySpace del.icio.us YahooBuzz Live as sociable_links with url=object.get_absolute_url title=object.titulo %} {% for link in sociable_links %} <a href="{{ link.link }}"><img alt="{{ link.site }}" title="{{ link.site }}" src="{{ link.image }}" /></a> {% endfor %} But im getting error if my object.titulo (title of the article) have a accented word. aught KeyError while rendering: u'\xfa' Any idea ? i had in my SETTING: DEFAULT_CHARSET = 'utf-8' i had in my mysql database: utf8_general_ci COMPLETED ERROR: Traceback: File "C:\wamp\bin\Python26\lib\site-packages\django\core\handlers\base.py" in get_response 100. response = callback(request, *callback_args, **callback_kwargs) File "C:\wamp\bin\Python26\lib\site-packages\django\views\generic\date_based.py" in object_detail 366. response = HttpResponse(t.render(c), mimetype=mimetype) File "C:\wamp\bin\Python26\lib\site-packages\django\template\__init__.py" in render 173. return self._render(context) File "C:\wamp\bin\Python26\lib\site-packages\django\template\__init__.py" in _render 167. return self.nodelist.render(context) File "C:\wamp\bin\Python26\lib\site-packages\django\template\__init__.py" in render 796. bits.append(self.render_node(node, context)) File "C:\wamp\bin\Python26\lib\site-packages\django\template\debug.py" in render_node 72. result = node.render(context) File "C:\wamp\bin\Python26\lib\site-packages\django\template\loader_tags.py" in render 125. return compiled_parent._render(context) File "C:\wamp\bin\Python26\lib\site-packages\django\template\__init__.py" in _render 167. return self.nodelist.render(context) File "C:\wamp\bin\Python26\lib\site-packages\django\template\__init__.py" in render 796. bits.append(self.render_node(node, context)) File "C:\wamp\bin\Python26\lib\site-packages\django\template\debug.py" in render_node 72. result = node.render(context) File "C:\wamp\bin\Python26\lib\site-packages\django\template\loader_tags.py" in render 62. result = block.nodelist.render(context) File "C:\wamp\bin\Python26\lib\site-packages\django\template\__init__.py" in render 796. bits.append(self.render_node(node, context)) File "C:\wamp\bin\Python26\lib\site-packages\django\template\debug.py" in render_node 72. result = node.render(context) File "C:\wamp\bin\Python26\lib\site-packages\sociable\templatetags\sociable_tags.py" in render 37. 'link': sociable.genlink(site, **self.values), File "C:\wamp\bin\Python26\lib\site-packages\sociable\sociable.py" in genlink 20. values['title'] = quote_plus(kwargs['title']) File "C:\wamp\bin\Python26\lib\urllib.py" in quote_plus 1228. s = quote(s, safe + ' ') File "C:\wamp\bin\Python26\lib\urllib.py" in quote 1222. res = map(safe_map.__getitem__, s) Exception Type: TemplateSyntaxError at /noticia/2010/jun/10/matan-domingo-paquete-en-la-avenida-san-vicente-de-paul/ Exception Value: Caught KeyError while rendering: u'\xfa' thanks, sorry with my English

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  • Hosting a website on Heroku.... I know how to, but im running into problems!

    - by Thomas Miller
    I'm starting to learn more on the back-end scale of programing. Recently I started up Heroku for the second or third time. This time I actually installed the Git update to my Mac and installed Heroku in the terminal. I wanted to upload a static html site with the sinatra gem. Everything worked out fine inside the terminal, though I added sinatra after I got everything working and the file with the site hooked up to Heroku. In my logs I did see that I was missing the sinatra gem, so I installed it. My site contains both the proper app.rb and config.ru files. I have nothing showing up online. Just a blank screen! Contacting Heroku on this problem has been very difficult. I get a responce every day, and on every day I respond with a question to the answer that didn't help me at all. 2011-05-18T00:25:20+00:00 app[web.1]: 71.198.0.51 - - [17/May/2011 17:25:20] "GET /favicon.ico HTTP/1.1" 404 18 0.0008 2011-05-18T00:25:20+00:00 heroku[router]: GET pxlc.heroku.com/favicon.ico dyno=web.1 queue=0 wait=0ms service=2ms bytes=313 2011-05-18T00:25:26+00:00 app[web.1]: 71.198.0.51 - - [17/May/2011 17:25:26] "GET /favicon.ico HTTP/1.1" 404 18 0.0008 2011-05-18T00:25:26+00:00 heroku[router]: GET pxlc.heroku.com/favicon.ico dyno=web.1 queue=0 wait=0ms service=5ms bytes=313 2011-05-17T18:25:51-07:00 heroku[web.1]: Idling 2011-05-17T18:26:01-07:00 heroku[web.1]: State changed from up to down 2011-05-18T01:26:01+00:00 heroku[web.1]: Stopping process with SIGTERM 2011-05-18T01:26:01+00:00 app[web.1]: Stopping ... 2011-05-18T01:26:02+00:00 heroku[web.1]: Process exited 2011-05-17T20:12:46-07:00 heroku[web.1]: Unidling 2011-05-17T20:12:47-07:00 heroku[web.1]: State changed from created to starting 2011-05-18T03:12:48+00:00 heroku[web.1]: Starting process with command: thin -p 40055 -e production -R /home/heroku_rack/heroku.ru start 2011-05-18T03:12:49+00:00 app[web.1]: Thin web server (v1.2.6 codename Crazy Delicious) 2011-05-18T03:12:49+00:00 app[web.1]: Maximum connections set to 1024 2011-05-18T03:12:49+00:00 app[web.1]: Listening on 0.0.0.0:40055, CTRL+C to stop 2011-05-18T03:12:50+00:00 heroku[router]: GET pxlc.heroku.com/ dyno=web.1 queue=0 wait=9954ms service=6ms bytes=565 2011-05-18T03:12:50+00:00 app[web.1]: 70.91.206.114 - - [17/May/2011 20:12:50] "GET /style.css HTTP/1.1" 200 - 0.0012 2011-05-18T03:12:50+00:00 heroku[router]: GET pxlc.heroku.com/style.css dyno=web.1 queue=0 wait=0ms service=2ms bytes=269 2011-05-17T20:12:50-07:00 heroku[web.1]: State changed from starting to up 2011-05-18T03:12:51+00:00 app[web.1]: 70.91.206.114 - - [17/May/2011 20:12:51] "GET /favicon.ico HTTP/1.1" 404 18 0.0008 2011-05-18T03:12:51+00:00 heroku[router]: GET pxlc.heroku.com/favicon.ico dyno=web.1 queue=0 wait=0ms service=4ms bytes=313 2011-05-18T03:13:05+00:00 heroku[router]: GET pxlc.heroku.com/ dyno=web.1 queue=0 wait=0ms service=5ms bytes=565 2011-05-18T03:13:05+00:00 app[web.1]: 70.91.206.114 - - [17/May/2011 20:13:05] "GET / HTTP/1.1" 200 293 0.0011 2011-05-18T03:13:05+00:00 heroku[router]: GET pxlc.heroku.com/favicon.ico dyno=web.1 queue=0 wait=0ms service=2ms bytes=313 2011-05-18T03:13:05+00:00 app[web.1]: 70.91.206.114 - - [17/May/2011 20:13:05] "GET /favicon.ico HTTP/1.1" 404 18 0.0007 2011-05-18T03:57:05+00:00 app[web.1]: 172.18.33.56, 58.96.134.66 - - [17/May/2011 20:57:05] "GET / HTTP/1.1" 200 293 0.0007 2011-05-18T03:57:05+00:00 heroku[router]: GET pxlc.heroku.com/ dyno=web.1 queue=0 wait=0ms service=4ms bytes=565 2011-05-18T03:57:05+00:00 app[web.1]: 172.18.33.56, 58.96.134.66 - - [17/May/2011 20:57:05] "GET /style.css HTTP/1.1" 200 - 0.0007 2011-05-18T03:57:05+00:00 heroku[router]: GET pxlc.heroku.com/style.css dyno=web.1 queue=0 wait=0ms service=2ms bytes=269 2011-05-18T03:57:08+00:00 app[web.1]: 172.18.33.56, 58.96.134.66 - - [17/May/2011 20:57:08] "GET /favicon.ico HTTP/1.1" 404 18 0.0008 2011-05-17T21:58:27-07:00 heroku[web.1]: Idling 2011-05-18T04:58:30+00:00 heroku[web.1]: Stopping process with SIGTERM 2011-05-18T04:58:30+00:00 app[web.1]: Stopping ... 2011-05-18T04:58:30+00:00 heroku[web.1]: Process exited 2011-05-17T21:58:33-07:00 heroku[web.1]: State changed from up to down 2011-05-17T23:11:58-07:00 heroku[web.1]: Unidling 2011-05-17T23:11:58-07:00 heroku[web.1]: State changed from created to starting 2011-05-18T06:12:00+00:00 heroku[web.1]: Starting process with command: thin -p 40091 -e production -R /home/heroku_rack/heroku.ru start 2011-05-18T06:12:01+00:00 app[web.1]: Thin web server (v1.2.6 codename Crazy Delicious) 2011-05-18T06:12:01+00:00 app[web.1]: Maximum connections set to 1024 2011-05-18T06:12:01+00:00 app[web.1]: Listening on 0.0.0.0:40091, CTRL+C to stop 2011-05-18T06:12:01+00:00 app[web.1]: 183.97.156.226 - - [17/May/2011 23:12:01] "GET / HTTP/1.1" 200 293 0.0017 2011-05-18T06:12:02+00:00 heroku[router]: GET pxlc.heroku.com/ dyno=web.1 queue=0 wait=3209ms service=5ms bytes=565 2011-05-18T06:12:03+00:00 app[web.1]: 183.97.156.226 - - [17/May/2011 23:12:03] "GET /style.css HTTP/1.1" 200 - 0.0019 2011-05-17T23:12:08-07:00 heroku[web.1]: State changed from starting to up 2011-05-18T00:13:13-07:00 heroku[web.1]: Idling 2011-05-18T00:13:16-07:00 heroku[web.1]: State changed from up to down 2011-05-18T07:13:16+00:00 heroku[web.1]: Stopping process with SIGTERM 2011-05-18T07:13:16+00:00 app[web.1]: Stopping ... 2011-05-18T07:13:17+00:00 heroku[web.1]: Process exited 2011-05-18T01:54:21-07:00 heroku[web.1]: Unidling 2011-05-18T01:54:21-07:00 heroku[web.1]: State changed from created to starting 2011-05-18T08:54:23+00:00 heroku[web.1]: Starting process with command: thin -p 59491 -e production -R /home/heroku_rack/heroku.ru start 2011-05-18T08:54:24+00:00 app[web.1]: Thin web server (v1.2.6 codename Crazy Delicious) 2011-05-18T08:54:24+00:00 app[web.1]: Maximum connections set to 1024 2011-05-18T08:54:24+00:00 app[web.1]: Listening on 0.0.0.0:59491, CTRL+C to stop 2011-05-18T01:54:28-07:00 heroku[web.1]: State changed from starting to up 2011-05-18T08:54:28+00:00 heroku[router]: GET pxlc.heroku.com/ dyno=web.1 queue=0 wait=6943ms service=6ms bytes=565 2011-05-18T08:54:28+00:00 app[web.1]: 62.244.82.72 - - [18/May/2011 01:54:28] "GET / HTTP/1.1" 200 293 0.0018 2011-05-18T08:54:28+00:00 heroku[router]: GET pxlc.heroku.com/style.css dyno=web.1 queue=0 wait=0ms service=2ms bytes=269 2011-05-18T08:54:28+00:00 app[web.1]: 62.244.82.72 - - [18/May/2011 01:54:28] "GET /style.css HTTP/1.1" 200 - 0.0014 2011-05-18T08:54:28+00:00 app[web.1]: 62.244.82.72 - - [18/May/2011 01:54:28] "GET /favicon.ico HTTP/1.1" 404 18 0.0008 2011-05-18T08:54:28+00:00 heroku[router]: GET pxlc.heroku.com/favicon.ico dyno=web.1 queue=0 wait=0ms service=1ms bytes=313 2011-05-18T08:54:28+00:00 heroku[router]: GET pxlc.heroku.com/favicon.ico dyno=web.1 queue=0 wait=0ms service=4ms bytes=313 2011-05-18T08:54:28+00:00 app[web.1]: 62.244.82.72 - - [18/May/2011 01:54:28] "GET /favicon.ico HTTP/1.1" 404 18 0.0008 2011-05-18T08:54:28+00:00 app[web.1]: 62.244.82.72 - - [18/May/2011 01:54:28] "GET /favicon.ico HTTP/1.1" 404 18 0.0008 2011-05-18T08:54:28+00:00 heroku[router]: GET pxlc.heroku.com/favicon.ico dyno=web.1 queue=0 wait=0ms service=1ms bytes=313 2011-05-18T02:55:23-07:00 heroku[web.1]: Idling 2011-05-18T02:55:33-07:00 heroku[web.1]: State changed from up to down 2011-05-18T09:55:34+00:00 heroku[web.1]: Stopping process with SIGTERM 2011-05-18T09:55:34+00:00 app[web.1]: Stopping ... 2011-05-18T09:55:34+00:00 heroku[web.1]: Process exited 2011-05-18T07:23:10-07:00 heroku[web.1]: State changed from created to starting 2011-05-18T14:23:12+00:00 heroku[web.1]: Starting process with command: thin -p 20560 -e production -R /home/heroku_rack/heroku.ru start 2011-05-18T14:23:13+00:00 app[web.1]: Thin web server (v1.2.6 codename Crazy Delicious) 2011-05-18T14:23:13+00:00 app[web.1]: Maximum connections set to 1024 2011-05-18T14:23:13+00:00 app[web.1]: Listening on 0.0.0.0:20560, CTRL+C to stop 2011-05-18T07:23:13-07:00 heroku[web.1]: State changed from starting to up 2011-05-18T14:23:14+00:00 app[web.1]: 12.183.19.10 - - [18/May/2011 07:23:14] "GET / HTTP/1.1" 200 293 0.0018 2011-05-18T14:23:14+00:00 heroku[router]: GET pxlc.heroku.com/ dyno=web.1 queue=0 wait=0ms service=7ms bytes=565 2011-05-18T14:23:14+00:00 app[web.1]: 12.183.19.10 - - [18/May/2011 07:23:14] "GET /style.css HTTP/1.1" 200 - 0.0015 2011-05-18T14:23:14+00:00 heroku[router]: GET pxlc.heroku.com/style.css dyno=web.1 queue=0 wait=0ms service=2ms bytes=269 2011-05-18T14:23:14+00:00 app[web.1]: 12.183.19.10 - - [18/May/2011 07:23:14] "GET /favicon.ico HTTP/1.1" 404 18 0.0009 2011-05-18T14:23:14+00:00 heroku[router]: GET pxlc.heroku.com/favicon.ico dyno=web.1 queue=0 wait=0ms service=2ms bytes=313 2011-05-18T08:24:03-07:00 heroku[web.1]: Idling 2011-05-18T08:24:07-07:00 heroku[web.1]: State changed from up to down 2011-05-18T15:24:07+00:00 heroku[web.1]: Stopping process with SIGTERM 2011-05-18T15:24:07+00:00 app[web.1]: Stopping ... 2011-05-18T17:34:27-07:00 heroku[web.1]: Unidling 2011-05-18T17:34:28-07:00 heroku[web.1]: State changed from created to starting 2011-05-19T00:34:29+00:00 heroku[web.1]: Starting process with command: thin -p 57621 -e production -R /home/heroku_rack/heroku.ru start 2011-05-18T17:34:31-07:00 heroku[web.1]: State changed from starting to up 2011-05-19T00:34:32+00:00 heroku[router]: GET pxlc.heroku.com/ dyno=web.1 queue=0 wait=0ms service=5ms bytes=565 2011-05-19T00:34:32+00:00 app[web.1]: 97.83.58.74 - - [18/May/2011 17:34:32] "GET / HTTP/1.1" 200 293 0.0016 2011-05-19T00:34:32+00:00 app[web.1]: 97.83.58.74 - - [18/May/2011 17:34:32] "GET /style.css HTTP/1.1" 200 - 0.0011 2011-05-19T00:34:32+00:00 heroku[router]: GET pxlc.heroku.com/style.css dyno=web.1 queue=0 wait=0ms service=2ms bytes=269 2011-05-19T00:34:34+00:00 heroku[router]: GET pxlc.heroku.com/favicon.ico dyno=web.1 queue=0 wait=0ms service=4ms bytes=313 2011-05-19T00:34:34+00:00 app[web.1]: 97.83.58.74 - - [18/May/2011 17:34:34] "GET /favicon.ico HTTP/1.1" 404 18 0.0007 2011-05-18T18:35:48-07:00 heroku[web.1]: Idling 2011-05-18T18:35:51-07:00 heroku[web.1]: State changed from up to down

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  • CSS rules help - layout and menu

    - by NachoF
    Im trying to use this template for a webapp Im making (I really suck at css so I have to use templates). I have two questions with it... I deleted all of the content of the "#content" div and added my own content... the problem is that since its not as long as the original content the header comes up and is now on top of the sidebars....how can I make the header stay on the bottom of the page?? My second question is, what would be the easiest way to add sidebar subitems that slide-right on hover...?? Thanks in advance

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  • Hosting a website on Heroku.... I know how to, but im running into problems!

    - by Thomas Miller
    I'm starting to learn more on the back-end scale of programing. Recently I started up Heroku for the second or third time. This time I actually installed the Git update to my Mac and installed Heroku in the terminal. I wanted to upload a static html site with the Sinatra gem. Everything worked out fine inside the terminal, though I added Sinatra after I got everything working and the file with the site hooked up to Heroku. In my logs I did see that I was missing the Sinatra gem, so I installed it. My site contains both the proper app.rb and config.ru files. I have nothing showing up online. Just a blank screen! Contacting Heroku on this problem has been very difficult. I get a response every day, and on every day I respond with a question to the answer that didn't help me at all. 2011-05-18T00:25:20+00:00 app[web.1]: 71.198.0.51 - - [17/May/2011 17:25:20] "GET /favicon.ico HTTP/1.1" 404 18 0.0008 2011-05-18T00:25:20+00:00 heroku[router]: GET pxlc.heroku.com/favicon.ico dyno=web.1 queue=0 wait=0ms service=2ms bytes=313 2011-05-18T00:25:26+00:00 app[web.1]: 71.198.0.51 - - [17/May/2011 17:25:26] "GET /favicon.ico HTTP/1.1" 404 18 0.0008 2011-05-18T00:25:26+00:00 heroku[router]: GET pxlc.heroku.com/favicon.ico dyno=web.1 queue=0 wait=0ms service=5ms bytes=313 2011-05-17T18:25:51-07:00 heroku[web.1]: Idling 2011-05-17T18:26:01-07:00 heroku[web.1]: State changed from up to down 2011-05-18T01:26:01+00:00 heroku[web.1]: Stopping process with SIGTERM 2011-05-18T01:26:01+00:00 app[web.1]: >> Stopping ... 2011-05-18T01:26:02+00:00 heroku[web.1]: Process exited 2011-05-17T20:12:46-07:00 heroku[web.1]: Unidling 2011-05-17T20:12:47-07:00 heroku[web.1]: State changed from created to starting 2011-05-18T03:12:48+00:00 heroku[web.1]: Starting process with command: `thin -p 40055 -e production -R /home/heroku_rack/heroku.ru start` 2011-05-18T03:12:49+00:00 app[web.1]: >> Thin web server (v1.2.6 codename Crazy Delicious) 2011-05-18T03:12:49+00:00 app[web.1]: >> Maximum connections set to 1024 2011-05-18T03:12:49+00:00 app[web.1]: >> Listening on 0.0.0.0:40055, CTRL+C to stop 2011-05-18T03:12:50+00:00 heroku[router]: GET pxlc.heroku.com/ dyno=web.1 queue=0 wait=9954ms service=6ms bytes=565 2011-05-18T03:12:50+00:00 app[web.1]: 70.91.206.114 - - [17/May/2011 20:12:50] "GET /style.css HTTP/1.1" 200 - 0.0012 2011-05-18T03:12:50+00:00 heroku[router]: GET pxlc.heroku.com/style.css dyno=web.1 queue=0 wait=0ms service=2ms bytes=269 2011-05-17T20:12:50-07:00 heroku[web.1]: State changed from starting to up 2011-05-18T03:12:51+00:00 app[web.1]: 70.91.206.114 - - [17/May/2011 20:12:51] "GET /favicon.ico HTTP/1.1" 404 18 0.0008 2011-05-18T03:12:51+00:00 heroku[router]: GET pxlc.heroku.com/favicon.ico dyno=web.1 queue=0 wait=0ms service=4ms bytes=313 2011-05-18T03:13:05+00:00 heroku[router]: GET pxlc.heroku.com/ dyno=web.1 queue=0 wait=0ms service=5ms bytes=565 2011-05-18T03:13:05+00:00 app[web.1]: 70.91.206.114 - - [17/May/2011 20:13:05] "GET / HTTP/1.1" 200 293 0.0011 2011-05-18T03:13:05+00:00 heroku[router]: GET pxlc.heroku.com/favicon.ico dyno=web.1 queue=0 wait=0ms service=2ms bytes=313 2011-05-18T03:13:05+00:00 app[web.1]: 70.91.206.114 - - [17/May/2011 20:13:05] "GET /favicon.ico HTTP/1.1" 404 18 0.0007 2011-05-18T03:57:05+00:00 app[web.1]: 172.18.33.56, 58.96.134.66 - - [17/May/2011 20:57:05] "GET / HTTP/1.1" 200 293 0.0007 2011-05-18T03:57:05+00:00 heroku[router]: GET pxlc.heroku.com/ dyno=web.1 queue=0 wait=0ms service=4ms bytes=565 2011-05-18T03:57:05+00:00 app[web.1]: 172.18.33.56, 58.96.134.66 - - [17/May/2011 20:57:05] "GET /style.css HTTP/1.1" 200 - 0.0007 2011-05-18T03:57:05+00:00 heroku[router]: GET pxlc.heroku.com/style.css dyno=web.1 queue=0 wait=0ms service=2ms bytes=269 2011-05-18T03:57:08+00:00 app[web.1]: 172.18.33.56, 58.96.134.66 - - [17/May/2011 20:57:08] "GET /favicon.ico HTTP/1.1" 404 18 0.0008 2011-05-17T21:58:27-07:00 heroku[web.1]: Idling 2011-05-18T04:58:30+00:00 heroku[web.1]: Stopping process with SIGTERM 2011-05-18T04:58:30+00:00 app[web.1]: >> Stopping ... 2011-05-18T04:58:30+00:00 heroku[web.1]: Process exited 2011-05-17T21:58:33-07:00 heroku[web.1]: State changed from up to down 2011-05-17T23:11:58-07:00 heroku[web.1]: Unidling 2011-05-17T23:11:58-07:00 heroku[web.1]: State changed from created to starting 2011-05-18T06:12:00+00:00 heroku[web.1]: Starting process with command: `thin -p 40091 -e production -R /home/heroku_rack/heroku.ru start` 2011-05-18T06:12:01+00:00 app[web.1]: >> Thin web server (v1.2.6 codename Crazy Delicious) 2011-05-18T06:12:01+00:00 app[web.1]: >> Maximum connections set to 1024 2011-05-18T06:12:01+00:00 app[web.1]: >> Listening on 0.0.0.0:40091, CTRL+C to stop 2011-05-18T06:12:01+00:00 app[web.1]: 183.97.156.226 - - [17/May/2011 23:12:01] "GET / HTTP/1.1" 200 293 0.0017 2011-05-18T06:12:02+00:00 heroku[router]: GET pxlc.heroku.com/ dyno=web.1 queue=0 wait=3209ms service=5ms bytes=565 2011-05-18T06:12:03+00:00 app[web.1]: 183.97.156.226 - - [17/May/2011 23:12:03] "GET /style.css HTTP/1.1" 200 - 0.0019 2011-05-17T23:12:08-07:00 heroku[web.1]: State changed from starting to up 2011-05-18T00:13:13-07:00 heroku[web.1]: Idling 2011-05-18T00:13:16-07:00 heroku[web.1]: State changed from up to down 2011-05-18T07:13:16+00:00 heroku[web.1]: Stopping process with SIGTERM 2011-05-18T07:13:16+00:00 app[web.1]: >> Stopping ... 2011-05-18T07:13:17+00:00 heroku[web.1]: Process exited 2011-05-18T01:54:21-07:00 heroku[web.1]: Unidling 2011-05-18T01:54:21-07:00 heroku[web.1]: State changed from created to starting 2011-05-18T08:54:23+00:00 heroku[web.1]: Starting process with command: `thin -p 59491 -e production -R /home/heroku_rack/heroku.ru start` 2011-05-18T08:54:24+00:00 app[web.1]: >> Thin web server (v1.2.6 codename Crazy Delicious) 2011-05-18T08:54:24+00:00 app[web.1]: >> Maximum connections set to 1024 2011-05-18T08:54:24+00:00 app[web.1]: >> Listening on 0.0.0.0:59491, CTRL+C to stop 2011-05-18T01:54:28-07:00 heroku[web.1]: State changed from starting to up 2011-05-18T08:54:28+00:00 heroku[router]: GET pxlc.heroku.com/ dyno=web.1 queue=0 wait=6943ms service=6ms bytes=565 2011-05-18T08:54:28+00:00 app[web.1]: 62.244.82.72 - - [18/May/2011 01:54:28] "GET / HTTP/1.1" 200 293 0.0018 2011-05-18T08:54:28+00:00 heroku[router]: GET pxlc.heroku.com/style.css dyno=web.1 queue=0 wait=0ms service=2ms bytes=269 2011-05-18T08:54:28+00:00 app[web.1]: 62.244.82.72 - - [18/May/2011 01:54:28] "GET /style.css HTTP/1.1" 200 - 0.0014 2011-05-18T08:54:28+00:00 app[web.1]: 62.244.82.72 - - [18/May/2011 01:54:28] "GET /favicon.ico HTTP/1.1" 404 18 0.0008 2011-05-18T08:54:28+00:00 heroku[router]: GET pxlc.heroku.com/favicon.ico dyno=web.1 queue=0 wait=0ms service=1ms bytes=313 2011-05-18T08:54:28+00:00 heroku[router]: GET pxlc.heroku.com/favicon.ico dyno=web.1 queue=0 wait=0ms service=4ms bytes=313 2011-05-18T08:54:28+00:00 app[web.1]: 62.244.82.72 - - [18/May/2011 01:54:28] "GET /favicon.ico HTTP/1.1" 404 18 0.0008 2011-05-18T08:54:28+00:00 app[web.1]: 62.244.82.72 - - [18/May/2011 01:54:28] "GET /favicon.ico HTTP/1.1" 404 18 0.0008 2011-05-18T08:54:28+00:00 heroku[router]: GET pxlc.heroku.com/favicon.ico dyno=web.1 queue=0 wait=0ms service=1ms bytes=313 2011-05-18T02:55:23-07:00 heroku[web.1]: Idling 2011-05-18T02:55:33-07:00 heroku[web.1]: State changed from up to down 2011-05-18T09:55:34+00:00 heroku[web.1]: Stopping process with SIGTERM 2011-05-18T09:55:34+00:00 app[web.1]: >> Stopping ... 2011-05-18T09:55:34+00:00 heroku[web.1]: Process exited 2011-05-18T07:23:10-07:00 heroku[web.1]: State changed from created to starting 2011-05-18T14:23:12+00:00 heroku[web.1]: Starting process with command: `thin -p 20560 -e production -R /home/heroku_rack/heroku.ru start` 2011-05-18T14:23:13+00:00 app[web.1]: >> Thin web server (v1.2.6 codename Crazy Delicious) 2011-05-18T14:23:13+00:00 app[web.1]: >> Maximum connections set to 1024 2011-05-18T14:23:13+00:00 app[web.1]: >> Listening on 0.0.0.0:20560, CTRL+C to stop 2011-05-18T07:23:13-07:00 heroku[web.1]: State changed from starting to up 2011-05-18T14:23:14+00:00 app[web.1]: 12.183.19.10 - - [18/May/2011 07:23:14] "GET / HTTP/1.1" 200 293 0.0018 2011-05-18T14:23:14+00:00 heroku[router]: GET pxlc.heroku.com/ dyno=web.1 queue=0 wait=0ms service=7ms bytes=565 2011-05-18T14:23:14+00:00 app[web.1]: 12.183.19.10 - - [18/May/2011 07:23:14] "GET /style.css HTTP/1.1" 200 - 0.0015 2011-05-18T14:23:14+00:00 heroku[router]: GET pxlc.heroku.com/style.css dyno=web.1 queue=0 wait=0ms service=2ms bytes=269 2011-05-18T14:23:14+00:00 app[web.1]: 12.183.19.10 - - [18/May/2011 07:23:14] "GET /favicon.ico HTTP/1.1" 404 18 0.0009 2011-05-18T14:23:14+00:00 heroku[router]: GET pxlc.heroku.com/favicon.ico dyno=web.1 queue=0 wait=0ms service=2ms bytes=313 2011-05-18T08:24:03-07:00 heroku[web.1]: Idling 2011-05-18T08:24:07-07:00 heroku[web.1]: State changed from up to down 2011-05-18T15:24:07+00:00 heroku[web.1]: Stopping process with SIGTERM 2011-05-18T15:24:07+00:00 app[web.1]: >> Stopping ... 2011-05-18T17:34:27-07:00 heroku[web.1]: Unidling 2011-05-18T17:34:28-07:00 heroku[web.1]: State changed from created to starting 2011-05-19T00:34:29+00:00 heroku[web.1]: Starting process with command: `thin -p 57621 -e production -R /home/heroku_rack/heroku.ru start` 2011-05-18T17:34:31-07:00 heroku[web.1]: State changed from starting to up 2011-05-19T00:34:32+00:00 heroku[router]: GET pxlc.heroku.com/ dyno=web.1 queue=0 wait=0ms service=5ms bytes=565 2011-05-19T00:34:32+00:00 app[web.1]: 97.83.58.74 - - [18/May/2011 17:34:32] "GET / HTTP/1.1" 200 293 0.0016 2011-05-19T00:34:32+00:00 app[web.1]: 97.83.58.74 - - [18/May/2011 17:34:32] "GET /style.css HTTP/1.1" 200 - 0.0011 2011-05-19T00:34:32+00:00 heroku[router]: GET pxlc.heroku.com/style.css dyno=web.1 queue=0 wait=0ms service=2ms bytes=269 2011-05-19T00:34:34+00:00 heroku[router]: GET pxlc.heroku.com/favicon.ico dyno=web.1 queue=0 wait=0ms service=4ms bytes=313 2011-05-19T00:34:34+00:00 app[web.1]: 97.83.58.74 - - [18/May/2011 17:34:34] "GET /favicon.ico HTTP/1.1" 404 18 0.0007 2011-05-18T18:35:48-07:00 heroku[web.1]: Idling 2011-05-18T18:35:51-07:00 heroku[web.1]: State changed from up to down

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  • In Netbeans 6.8 cant find org.netbeans package

    - by Rohit
    I have netbeans 6.8 with java ME platform setup on my ubuntu 9.10. My code requires the package org.netbeans.microedition.lcdui which is either not installed or not in the path. Surprising this runs perfectly in netbeans 6.8 on windows on my friend's pc. Is there any java ME plugin I need to install? Can somebody help me out with this? Thanks in advance.

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  • mod_rewrite regex help

    - by Bathan
    HI guys. Im using mod_rewrite to do some redirects on a web site. I want to be able to do the following mySite.com/ - Goto Home mySite.com/foo - Goto redirect.php and redirect acordingly. My redirect rule was RewriteRule (^\w*$) redirect.php?url=$1 [NC] But im oviously missing something because when I go tomySite.com/ I get sent to redirect.php I need a regex that allow lower and upper case letters, as well as underscores but it has to ignore "empty" strings so when I go to mySite.com/ the index file is displayed. Any help? Thanks!

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  • Need help with foreach and XML

    - by danit
    I have the following output (via link) which displays the var_dump of some XML im generating: http://bit.ly/aoA3qY At the very bottom of the page you will see some output, generated by this code: foreach ($xml->feed as $entry) { $title = $entry->title; $title2 = $entry->entry->title; } echo $title; echo $title2; For some reason $title2 only outputs once, where there are multiple entries? Im using $xml = simplexml_load_string($data); to create the xml.

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  • how to create run time element? where i am doin wrong help....help.....

    - by vicky
    new Ajax.Request('Handler.ashx', { method: 'get', onSuccess: function(transport) { var response = transport.responseText || "no response text"; //alert("Success! \n\n" + response); var obj = response.evalJSON(true); alert(obj[0].Nam); alert(obj[0].IM); for(i = 0; i < 4; i++) { $('MyDiv').insert( new Element('checkbox', { 'id': "Img" + obj[i].Nam, 'value': obj[i].IM }) ); return ($('MyDiv').innerHTML); } }, onFailure: function() { alert('Something went wrong...') } });

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  • Little Employee/Shift timetable HELP!!!

    - by DAVID
    Morning Guys, I have the following tables: operator(ope_id, ope_name) ope_shift(ope_id, shift_id, shift_date) shift(shift_id, shift_start, shift_end) here is a better view of the data http://latinunit.net/emp_shift.txt here is the screenshot of a select statement to the tables http://img256.imageshack.us/img256/4013/opeshift.jpg im using this code SELECT OPE_ID, COUNT(OPE_ID) AS Total_shifts from operator_shift group by ope_id; to view the current total shifts per operator and it works, BUT if there was 500 more rows it would count them all aswell, THE QUESTION is, anyone has a better way of making my database work, or how can i tell the system that those rows are a whole month, i remember i friend said something about count then devide by 30 but im not sure, what if the month isnt finished? and you want to show the emp with highest shifts to date

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  • Django 5 star Reviews

    - by firststepofthejourney
    Hello All, I am new to programming and I just jumped in to Django and I need a bit of help. I downloaded the generic reviews model off of Google code and I have no clue how to implement it. Can anyone pass along some guidance on how to make this work with a 5 star ratings system? I would appreciate it. Thanks.

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  • Automatic Email Sender

    - by TheGBSoftware
    Hey All, I know that this is not the right forum to ask this question but I thought I would ask here first... I need to make a button where when you click it you are asked to provide your email and then click a "send" button... When you do it sends a default email to the email provided... And I would like to use this on my web-site so if it could be in HTML... ANY HELP IS APPRECIATED, THANKS -Gibson of GBSoftware and Island Games Limited-

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  • Is there a better way to write this .htaccess directive?

    - by Bill H
    I want all css, javascript, and image file requests, that are named like this "filename.12345.css" to be re-routed to "filename.css". The ".12345" part will always be numbers and the length can be anywhere from 11 - 15 characters. This directive seems to work OK but I want to make sure there is no error in my logic. RewriteRule ^(.+)\.(.+)\.(js|css|jpg|gif|png)$ $1.$3 Any help would be greatly

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  • What tool for managing Oracle DB do you suggest?

    - by Artic
    What tool for managing Oracle DB do you suggest? I need to execute scripts and manage data in tables and develop some scripts and packages. I'v tried SQL developer and actually don't like it. Want some more features for developing (debug, code assist, integrated help and so on.)

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  • Help With Prolog Lists

    - by BeginnerPro
    Hi, Im new to Prolog and was looking for some assistance. What i am trying to do is basically get the some of the list of list, if that makes sense? lol What i am trying to achieve is.... sum([ [1,2],[3,4],[5,6] ]). should return: Number Of Lists: 3 List 1 3 List 2 7 List 3 11....etc I can get the Number of Lists which is fairly simple but im not quite sure how to loop through the List and then for each List add the number up. Am i making this more complicated than it actually is? lol! If anyone can help me or point me in the general direction that would be great. Thanks in advance

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  • Flash / Actionscript wheel

    - by Shaun
    Hi, I have been asked to create a wheel for navigation similar to on the Visit Provence website. However, I don't know where to start and my Googling effort have been unsuccessful - I guess that I am searching using the wrong terms. It the the way that the wheel moves and interacts with the other segments around it that interests me. I'd really appreciate any tutorials / help that anyone can share.

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  • programming help

    - by user208639
    class Person holds personal data Its constructor receives 3 parameters, two Strings representing first and last names and an int representing age public Person(String firstName, String lastName, int age) { its method getName has no parameters and returns a String with format "Lastname, Firstname" its method getAge takes no parameters and returns an int representing the current age its method birthday increases age value by 1 and returns the new age value Create the class Person and paste the whole class into the textbox below public class Person { public Person(String first, String last, int age) { getName = "Lastname, Firstname"; System.out.print(last + first); getAge = age + 1; return getAge; System.out.print(getAge); birthday = age + 1; newAge = birthday; return newAge; } } im getting errors such as "cannot find symbol - variable getName" but when i declare a variable it still not working, i also wanted to ask if i am heading in the right direction or is it all totally wrong? im using a program called BlueJ to work on.

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  • Help configuring Mercury mail or similiar with XAMPP to send e-mail outside of localhost

    - by user291040
    I'm building a PHP/MySQL driven website for my department at work (installed via XAMPP). I need to be able to send mail to outside e-mail addresses (e.g., Yahoo, Hotmail, etc.) using the PHP mail() function. As I see it I have to solutions: Configure the SMTP directive in php.ini to the server running at my work. Configure/run a mail server that can send e-mails outside of localhost (I'm trying Mercury because it comes installed with XAMPP). Here are problems I've come up against: I took a guess at our SMTP server name, and when calling PHP mail(), I get the error SMTP server response: 530 5.7.1 Client was not authenticated I can't be sure, however, the SMTP name is correct (I can't get help from our IT guys because of politics). I have tried to use mercury mail. Mercury seems to be picking up the request, but it doesn't want to forward the e-mail to the outside. I keep getting a Temporary error 240 (temporary MX resolution error). I've searched high and low but still can't find a definitive answer on how to send e-mails outside of localhost. Any help is greatly appreciated.

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  • Help Email Account Management among multiple users

    - by CogitoErgoSum
    So I preface this with saying this may belong in IT Security, not too sure feel free to move. Currently we have an email account [email protected] - hosted via google apps (as is all our email). We had an incident where we had to terminate an employee. This employee however had the password for this account as we have 20-30 people utilizing it at any given point to manage customer emails etc. Thinking on this I feel there must be a better way to manage access. With Google you can associate upto 10 email accounts to another the problem is we have more like 20-30 people going. We were evaluating tools such as SalesForce and Assistly where people have their own login credentials and then the system contains the appropriate smtp information for the [email protected] email address to send emails from it rather than a users personal account. Aside from those options does anyone have any other thoughts? One suggestion floated was moving everyone to desktop clients and saving the PW info there so they could only login from their physical workstation but we may have situations where we'd like employees to work remotely. Does anyone have experience with this sort of system where ~20-30 people are responding from one email box and how to manage security and access?

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