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• Windows 2003 Server Suddenly Drops Connections to everything but PING and port 80 (webserver)

  - by Urda

  Hi, I'm running a Windows 2003 Dedicated server, and the box has been rock solid for more than 2 years now. Just recently, I have had an issue where after a certain ammount of time the server will just stop accepting connections on all ports except 80, and still responds to pings. If you surf to a static HTML page on the box, you can display it. If you pull up a PHP file that has an outside database connection, it fails. RDP refuses to connect, and LogMeIn reports that "The connection was reset" The only fix at this time is to have the provider physically reboot my box to correct the issue. The event log doesn't seem to be leaving helpful messages, and I am at a lost to what is causing this error since I have not installed any new software in months on it. Any tips or help would be appreciated to tracking down this issue. I don't mind updating the question as responses come in, I just do not know where to start troubleshooting because it seems random at this time.

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• Uncorrectable machine check

  - by GregC

  I am experiencing rare but real unrecoverable machine checks on HP DL370 G6 dual-core Xeon server. I ran memtest86+ before, and ran CPU-intensive operations without any problems. In your opinion, does this indicate a real problem, or is it normal and expected behavior? How would you approach this problem? EDIT after some troubleshooting, it seems that these machine checks, as well as problems when showing device manager can be traced back to NC375i NICs. All is well when the NICs are not in the server. Further improvements to stability of HP Gen6 with Intel Xeon have been brought in with BIOS update in September 2013 HP Update DVD. Intel's newer microcode makes these CPUs much more stable. We haven't seen hardware-related BSODs since the update in September.

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• Get-Mailbox not returning all mailboxes

  - by rotard

  I am trying to set up an exchange mailbox backup job with Vembu Storegrid and StoreGrid is unable to list the mailboxes for the client. While I was troubleshooting the issue, I did notice another thing: running the Get-Mailbox command on the mail server as the backup user only shows the mailbox for that account, while running Get-Mailbox as my admin account returns a list of what appears to be all the mailboxes. My service account is a member of "Administrators", "Domain Admins", and "Domain Users". What additional permissions might be required to list all mailboxes in the system?

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• dhcp client service won't start

  - by xyious

  I have a Laptop with 2 network interfaces and neither will get an IP address through dhcp. I found out that the dhcp client service didn't start. Upon manually starting it gives the error 2: File not found. I have checked that the files were there (both svchost and dhcpcore .dll), the local service account has read access to the system32 folder, the path in the registry is also correct and I can access the file. I have tried to netsh winsock reset and ip reset all. I have even added the local service account to the administrators group. sfc /scannow also came up clean. I have no idea what else I can try. Any suggestions are welcome. (side note it's a windows 7 32 bit, atheros wlan, deinstalled avira before any of the other troubleshooting)

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• centos 5.6, virtual on Vsphere

  - by Glasnhost

  suddenly my virtual centos server (5.6 on VMWare-VSphere) is not working... It started with the url not responding, nor the ip. (NO HTTP response, no ping). When I entered on the server via ssh to start troubleshooting I noticed that most of commands don't work anymore: top- machine hangs (it's not slow anyway) ps - machine hangs (funny enough apache server and web app are running and sending me emails) on some directory ls -l - machine hangs after first file, if ls l.txt the file show only the first file "more" command, also hangs on some file. So there are very little things I can try. I recovered my virtual machine from yesterday and before yesterday, and they show the same behaviour, it hangs on commands (but yesterday they were working). There is no firewall on the machine, there is on the host though. I can connect with ftp but I can't download files nor list directory apart the user top directory... Working hard right now, any idea appreciated

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• How can I fix a computer that is literally too slow to do anything?

  - by fredley

  I'm troubleshooting a Windows 7 PC for a friend. A couple of days ago it started running 'slow'. It turns out 'slow' is about 15 minutes to the first glimpse of the desktop, and another 30 to show icons. It is possible to open Task Manager, and nothing seems awry, CPU usage at 1-5%, plenty of memory free. The machine is clearly infested with malware though, in particular a program called 'Optimizer Pro' is demanding money to 'remove 5102 files slowing down my computer'. This seems highly suspicious. My problem is though, that I can't access msconfig (I left it for a couple of hours after having hopefully typed it into the Start Menu and hit enter - nothing seems to have loaded), or anything at all basically. I can boot from a Linux Live CD, but can I actually do anything useful from there? System Restore hasn't fixed it either, and Safe Mode exhibits the same behavior.

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• solr administration

  - by devrick0

  Does anyone have any notes for an sysadmin supporting solr? I'm looking for anything that might be useful for monitoring & metrics as well as troubleshooting. Some useful links I have found are: /solr/admin/stats.jsp and /solr/admin/analysis.jsp In the logs I have noticed, other than the query, "hits", "status" and "QTime" values. The documentation on what these mean is sparse at least based on the 100+ websites I have checked. QTime appears to be the query time response in milliseconds. Hits is some form of results but I'm not sure exactly what makes that up and I'm not sure about status. Typically I see status come back as "0" but I have seen other numbers such as "5", so my thoughts that it could be either HTTP status codes or a 0 or 1 (good or bad) methodology isn't accurate. All of the documentation I have come across is intended for developers. Any sysadmin-centric documentation would be a big help.

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• join ZFS/Solaris to windows AD 2003/2008 domain

  - by user95587

  I have a client trying to join his newly updated ZFS/Solaris box to my Windows AD 2003/2008 domain. Here is the command he is using and the error he is getting; Console: root@xxx:/etc/inet# smbadm join -u USER DOMAIN After joining DOMAIN the smb service will be restarted automatically.Would you like to continue? [no]: yes Enter domain password: Joining DOMAIN ... this may take a minute ... failed to join DOMAIN: UNSUCCESSFUL Please refer to the system log for more information. From /var/adm/messages: Sep 22 10:12:00 xxx smbd[593]: [ID 702911 daemon.error] smbrdr_exchange[116]: failed (-3) Sep 22 10:12:01 xxx smbd[593]: [ID 232655 daemon.notice] ldap_modify: Insufficient access Sep 22 10:12:01 xxx smbd[593]: [ID 898201 daemon.notice] Unable to set the TRUSTED_FOR_DELEGATION userAccountControl flag on the machine account in Active Directory. Please refer to the Troubleshooting guide for more information. Sep 22 10:12:01 xxx smbd[593]: [ID 526780 daemon.notice] Failed to establish NETLOGON credential chain Sep 22 10:12:01 xxx smbd[593]: [ID 871254 daemon.error] smbd: failed joining DOMAIN (UNSUCCESSFUL)

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• Fedora 17 Hangup on Boot (plymouth-quit-wait)

  - by Joe

  I am having an issue after several updates where when I try to boot the boot animation "loads" then flashes with the fedora logo, and then sits there. After checking into it more I found that two services were failing to start. The first is tcsd.service and the second is plymouth-quit-wait.service. I was able to to disable tcsd.service (in the hopes I could boot without it), however I have been unable to do anything to the second service. I am running FC17 and the akmod nvidia drivers, on an ASUSG53SW. Everything is up to date as far as I know. What is the exact problem that I am facing and how can I go about troubleshooting this or fixing it?

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• How do I stop my IIS App Pool making a request to wpad.mydomain.com?

  - by Programming Hero

  As part of some performance troubleshooting, I've monitored the slow startup of a "cold" App Pool (one without an active worker process) in IIS. When using a built-in account, the App Pool starts in sub-second time. When using a custom local account the App Pool takes 30+ seconds to start processing requests. The service appears to be making requests to wpad.mydomain.com, an address it does not have access to, which causes it to wait 30 seconds for a response before eventually timing out. As a workaround, I've added the hostname to the server's hosts file, to direct the traffic to the local machine, which returns much faster (1-2 seconds). What do I need to do to stop IIS making this request when this identity is used for the App Pool?

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• Sharepoint asks for NTLM credentials for every unique URL. How do I stop it?

  - by CamronBute

  I'm tasked with troubleshooting a problem we're having with a SP2010 site. The app is external, and there are several clients that must connect. Some clients are receiving a crazy amount of credential requests when trying to log on. It appears to ask for every unique URL (eg. every different picture, link, etc) and it won't stop. Other clients are having no problems. I cannot seem to replicate the issue, either. I'm attempting to replicate by restricting all settings (including cookies) on my own browser, but to no avail. I put the HTTP request under a microscope, and it's asking for NTLM credentials. The client is using IE8, and the browser is running in Protected Mode, but the browser settings cannot be determined... I'm guessing this is a webserver thing, simply because it appears to be an authentication thing. What might the problem be?

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• Recently used contacts getting corrupted Outlook 2010

  - by advis12

  We are using Microsoft's Identity Integration Feature Pack to sync contacts between two separate domains at two separate branches of our company. Recently we have run into an issue with a few of the contacts being pulled/synced from this remote location. When people in our organizaion are sending emails to certain contacts that are being synced from the remote location, the message delivery fails. After looking into the issue we are seeing that this failure is the result of the email being sent to some obscure email address rather than the correct email address. For example, the email address is getting changed to IMCEAEX_O=NT5_ou=44C5AE1BBEE0ED499F607407769311BB_cn=2F31FA0CA187314FA8D6A99BEFC52C36@domain.com rather than [email protected] Clearing the recently used contact list seems to solve the issue, but it does not solve the underlying problem. Because this issue is starting to happen to several different people I would like to solve the underlying cause. Does anyone have any input on how to start troubleshooting this issue? Also, we are using Exchange 2010. Thank you for taking the time to look at this.

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• No wireless adapter in msi u200

  - by Mino Marimat

  I have a MSi u200, and the weird thing was that I was using this normally before, then after a few minutes all of a sudden it couldn't find the wifi signal from my house. I did some troubleshooting and a bit of search in the control panel, and it seems like my hardware is missing. :( I can't even turn on the wireless light using Fn+F8, so my suspicions about the missing hardware strengthened. I tried searching for DIY fixes, but I found out that the wireless card is actually built-in deeper, unlike the RAM cards and the hard drive where you can either replace or add more cards. What do I do?? As of the moment, I can get connected to my wifi here at home using a wireless adapter via usb, and it's working. So my guess about the hardware problem seems correct. HELP!!! Thanks!

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• How can I fix a computer that is infested with malware and is extremely unresponsive? [closed]

  - by fredley

  Possible Duplicate: How do I get rid of malicious spyware, malware, viruses or rootkits from my PC? I'm troubleshooting a Windows 7 PC for a friend. A couple of days ago it started running 'slow'. It turns out 'slow' is about 15 minutes to the first glimpse of the desktop, and another 30 to show icons. It is possible to open Task Manager, and nothing seems awry, CPU usage at 1-5%, plenty of memory free. The machine is clearly infested with malware though, in particular a program called 'Optimizer Pro' is demanding money to 'remove 5102 files slowing down my computer'. This seems highly suspicious. My problem is though, that I can't access msconfig (I left it for a couple of hours after having hopefully typed it into the Start Menu and hit enter - nothing seems to have loaded), or anything at all basically. I can boot from a Linux Live CD, but can I actually do anything useful from there? System Restore hasn't fixed it either, and Safe Mode exhibits the same behavior.

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• Why is my /dev/random so slow when using dd?

  - by Mikey

  I am trying to semi-securely erase a bunch of hard drives. The following is working at 20-50Mb/s dd if=/dev/zero of=/dev/sda But dd if=/dev/random of=/dev/sda seems not to work. Also when I type dd if=/dev/random of=stdout It only gives me a few bytes regardless of what I pass it for bs= and count= Am I using /dev/random wrong? What other info should I look for to move this troubleshooting forward? Is there some other way to do this with a script or something like makeMyLifeEasy | dd if=stdin of=/dev/sda Or something like that...

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• Windows 7 64 bit will hesitate and the screen will go black

  - by jondrnek

  I am running windows 7 64 bit with 2 monitors. Several time a day the system will freeze up for about 5 seconds and the screens will go black. After the 5 seconds are up, the system continues to function properly. I get no error messages that pop up and all the applications I am running handle it fine. All the devices appear fine, my drivers are up to date and nothing is jumping out at me in event viewer. What are the next troubleshooting steps I can take?

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• Why do I get a PHP 5.2.6 segmentation fault when using PDO_SQlite?

  - by danieltalsky

  This is an installation on ModWest's shared hosting. I have enabled both PDO and PDO_sqlite on the server and phpinfo() verifies both are running. When I access PDO itself, I'm fine, and getting a meaningful error. <?php $dbh = new PDO(""); ?> This gives me an "Invalid Connection String" error. But, as soon as I begin a connection string with sqlite:, I get a total crash. When I run via the webserver, I'm seeing NO error. When I enter a nonexistant filename, PHP does indeed create the file. I tried running the constructor via CLI and there I do get a simple error: Segmentation Fault I'm not seeing ANYTHING in the PHP 5.2.6 changelogs about this bug. Anyone have any additional troubleshooting steps? The OS is Debian 5.0.4

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• CentOS not allowing remote MySQL connections

  - by nd8ad

  When assigning a user from a remote IP to connect to a database it is saying that it's failing to connect. It is also failing to connect with root so something is wrong. Bind IP is off and I have also tried disabling iptables, still no dice. Port 3306 is forwarded. I'm running on Centos 5.6, using phpmyadmin, but I have also tried to assign the user via the commandline and create a new database, still not working. Been googling and troubleshooting for hours now, no dice.

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• Vmware peaks NFS load every 30 seconds

  - by gtirloni

  We were troubleshooting a performance problem on one of our storage servers and after investigating almost everything in sight we saw that every 30 seconds, Vmware would go from 10k IOPS (NFS) to 30k, 50k, 100k or whatever the server would handle. Most of it were reads. What could cause this raise in NFS operations per second every 30 seconds? The virtual machines are managed by external customers and there isn't much in common between them. While breaking utilization down by filename, we discovered 5-10 virtual machines that contributed more to those peaks but it still doesn't explain why every 30 seconds. There are no other peaks outside that 30 sec period (ie. it stays in an almost constant average). Is there an NFS tweak in Vmware to change that 30 second period? If that's really necessary, we would like to introduce some variation so all that workload isn't dropped all at once. It's causing NFS timeout on the ESX 3.5/4.0 hosts when the storage gets overloaded.

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• Kubuntu guest on Windows 8.1 Hyper-V won't shut down completely

  - by DarkMoon

  I've got a Windows 8.1 Professional laptop with Hyper-V installed, and a Kubuntu 14.04 Desktop VM. When I shutdown the Kubuntu VM, most of the time it gets to the logo screen, and just sits there. It's not frozen, because I can see the glow around the logo brighten and fade. I have installed the four Hyper-V modules, and lsmod shows them all running fine before the shutdown. Also, once it's stuck on the logo screen, if I send a CTL-ALT-DEL to the VM, it restarts immediately. Does anyone have any idea where I'd begin troubleshooting this? UPDATE: I've disabled the startup and shutdown screens, and now can see this output when it's stopped. Hopefully this sheds more light on the problem.

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• Destination host unreachable

  - by user1010101

  I have 2 router connected to 1 switch which contains two vlans, 1 router has the ip table of vlan1 and the other router have the ip table of vlan2 I have trunked both router cable to the switch. I have set 1 ip table per router which correspond to the ip address of the PC that have this router address as a gateway. When I ping from 192.168.100.2 to 192.168.200.2 it tells me that destination host is unreachable and the message is from the router 192.168.100.1. So I guess router for 192.168.100.x does not see the router for 192.168.200.x , right ? Or am I wrong ? What are good troubleshooting steps ? http://i.imgur.com/b94Ir.png is the representation of the network, i cannot post image since im not reputated enough.

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• Is it possible to allow saved passwords for remote desktop in a domain environment?

  - by user2813274

  I have checked the "remember password" and every single time, even if it connects correctly after I type a password and check the box, it does not allow subsequent logins using the stored password, saying that it is invalid - is it being saved improperly somehow? is it being disabled by some obscure setting somewhere? (which would be very counter-intuitive, seeing as how the check box is available). I have tried both with domain and non-domain (local) admin accounts, and am using the FQDN for the server. edit: as a troubleshooting step, where would one go to find the (hopefully hashed) password?

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• Upgrade 10g Osso to 11g OAM (Part 2)

  - by Pankaj Chandiramani

  This is part 2 of http://blogs.oracle.com/pankaj/2010/11/upgrade_10g_osso_to_11g_oam.html So last post we saw the overview of upgrading osso to oam11g . Now some more details on same . As we are using the co-existence feature , we have to install the OAM server and upgrade the existing OSSO 10g server to the OAM servers. OAM Upgrade Steps Overview Pre-Req : You already have a OAM 11g Installed Upgrade Step 1: Configure User Store & Make it Primary Upgrade Step 2: Create Policy Domain , this is dome by UA automatically Upgrade Step 3: Migrate Partners : This is done by running Upgrade Assistant Verify successful Upgrade Details on UA step : To Upgrade the existing OSSO 10g servers to OAM server , this is done by running the UA script in OAM , which copies over all the partner app details from osso to OAM 11g , run_ua.sh is the script name which will ask you to input the Policies.properties from SSO $OH/sso/config folder of osso 10g & other variables like db password . Some pointers Upgrading oso to Oam 11g , by default enables the coexistence mode on the OAM Server Front-end the OAM server with the same Load Balancer that is the front end of the OSSO 10g servers. Now, OAM and OSSO 10g servers are working in a co-exist mode. OAM 11g is made to understand 10g OSSO Token format and session handling capabilities so as to co-exist with 10g OSSO servers./li How to test ? Try to access the partner applications and verify that single sign on works. Also, verify that user does not have to login in if the user is already authenticated by either OAM or OSSO 10g server. Screen-shots & Troubleshooting tips to be followed .......

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• Unofficial Prep guide for TS: Microsoft Lync Server 2010, Configuring (70-664)

  - by Enrique Lima

  Managing Users and Client Access (20 percent)   Objective Materials Configure user accounts http://technet.microsoft.com/en-us/library/gg182543.aspx Deploy and maintain clients http://technet.microsoft.com/en-us/library/gg412773.aspx Configure conferencing policies http://technet.microsoft.com/en-us/library/gg182561.aspx Configure IM policies http://technet.microsoft.com/en-us/library/gg182558.aspx Deploy and maintain Lync Server 2010 devices http://technet.microsoft.com/en-us/library/gg412773.aspx Resolve client access issues http://technet.microsoft.com/en-us/library/gg398307.aspx   Configuring a Lync Server 2010 Topology (21 percent)   Objective Materials Prepare to deploy a topology http://technet.microsoft.com/en-us/library/gg398630.aspx Configure Lync Server 2010 by using Topology Builder http://technet.microsoft.com/en-us/library/gg398420.aspx Configure role-based access control in Lync Server 2010 http://technet.microsoft.com/en-us/library/gg412794.aspx http://technet.microsoft.com/en-us/library/gg425917.aspx Configure a location information server http://technet.microsoft.com/en-us/library/gg398390.aspx Configure server pools for load balancing http://technet.microsoft.com/en-us/library/gg398827.aspx   Configuring Enterprise Voice (19 percent)   Objective Materials Configure voice policies http://technet.microsoft.com/en-us/library/gg398450.aspx Configure dial plans http://technet.microsoft.com/en-us/library/gg398922.aspx Manage routing http://technet.microsoft.com/en-us/library/gg425890.aspx http://technet.microsoft.com/en-us/library/gg182596.aspx Configure Microsoft Exchange Unified Messaging integration http://technet.microsoft.com/en-us/library/gg398768.aspx Configure dial-in conferencing http://technet.microsoft.com/en-us/library/gg398600.aspx Configure call admission control http://technet.microsoft.com/en-us/library/gg520942.aspx Configure Response Group Services (RGS) http://technet.microsoft.com/en-us/library/gg398584.aspx Configure Call Park and Unassigned Number http://technet.microsoft.com/en-us/library/gg399014.aspx http://technet.microsoft.com/en-us/library/gg425944.aspx Manage a Mediation Server pool and PSTN Gateway http://technet.microsoft.com/en-us/library/gg412780.aspx   Configuring Lync Server 2010 for External Access (19 percent)   Objective Materials Configure Edge Services http://technet.microsoft.com/en-us/library/gg398918.aspx Configure a firewall http://technet.microsoft.com/en-us/library/gg425882.aspx Configure a reverse proxy http://technet.microsoft.com/en-us/library/gg425779.aspx   Monitoring and Maintaining Lync Server 2010 (21 percent)   Objective Materials Back up and restore Lync Server 2010 http://technet.microsoft.com/en-us/library/gg412771.aspx Configure monitoring and archiving http://technet.microsoft.com/en-us/library/gg398199.aspx http://technet.microsoft.com/en-us/library/gg398507.aspx http://technet.microsoft.com/en-us/library/gg520950.aspx http://technet.microsoft.com/en-us/library/gg520990.aspx Implement troubleshooting tools http://technet.microsoft.com/en-us/library/gg425800.aspx Use PowerShell to test Lync Server 2010 http://technet.microsoft.com/en-us/library/gg398474.aspx

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• IUSR account and SCCM 2007 R3 agent

  - by steve schofield

  I recently started working with SCCM and rolling the agent out with machine having IIS 7.x installed.  I ran into issues where the SCCM agent wouldn't install.  The errors mostly were 0x80004005 and 1603, another key one I found was Return Value 3 in the SCCM setup log.  During the troubleshooting, I found a cool utility called WMI Diag  WMI diag is a VBS script that reads the local WMI store and helps diagnose issue.  Anyone working with SMS or SCCM should keep this handy tool around.  The good thing my particular case WMI was healthy.  The issue turned out I changed the Anonymous Authentication module from using the IUSR account to inherit Application Pool identity.  Once we temporarily switched back to IUSR, installed the agent, then switched the setting back to inherit application pool identity, the SCCM agent installed with no issues. I'm not sure why switching back to the IUSR account solved my issue, if I find out I'll update the post.  More information on IIS 7 builtin accounts http://learn.iis.net/page.aspx/140/understanding-built-in-user-and-group-accounts-in-iis-7 Specify an application pool identity  http://technet.microsoft.com/en-us/library/cc771170(WS.10).aspx SCCM resources (Config Mgr Setup  / Deployment forums) http://social.technet.microsoft.com/Forums/en-US/configmgrsetup/threads http://www.myitforum.com (the best independent SCCM community resource) Hope this helps. Steve SchofieldMicrosoft MVP - IIS

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