customer success - Page 360

Reaching to the Holy Grail of Data Management

- by Irem Radzik

Pervasive, continuous access to trusted data. That’s the ultimate goal of data management. It enables to leverage data as an asset to create value for customers and the organization. It creates the strong foundation needed to move the business forward. How you get there is also critical. As with all IT initiatives using high performance solutions with low cost of ownership is another key requirement in today’s IT world. Oracle's data integration product strategy focuses on helping customers achieve this ultimate goal with high performance and low TCO. At OpenWorld, we will be showing how Oracle Data Integration products help you reach your data management goals, considering new trends in information management, such as big data and cloud computing. We will also provide an update on the latest product releases, such as Oracle GoldenGate 11gR2. If you will be at OpenWorld, please join us on Monday Oct 1st 10:45am at Moscone West – 3005 to hear our VP of Product Development, Brad Adelberg, present "Future Strategy, Direction, and Roadmap of Oracle’s Data Integration Platform". The Data Integration track at OpenWorld covers variety of topics and speakers. In addition to product management of Oracle GoldenGate, Oracle Data Integrator, and Enteprise Data Quality presenting product updates and roadmap, we have several customer panels and stand-alone sessions featuring select customers such as St. Jude Medical, Raymond James, Aderas, Turkcell, Paychex, Comcast, Ticketmaster, Bank of America and more. You can see an overview of Data Integration sessions here. If you are not able to attend OpenWorld, please check out our latest resources for Data Integration and Oracle GoldenGate. In the coming weeks you will see more blogs about our products’ new capabilities and what to expect at OpenWorld. I hope to see you at OpenWorld and stay in touch via our future blogs. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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Managing Operational Risk of Financial Services Processes – part 2/2

- by Sanjeev Sharma

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} In my earlier blog post, I had described the factors that lead to compliance complexity of financial services processes. In this post, I will outline the business implications of the increasing process compliance complexity and the specific role of BPM in addressing the operational risk reduction objectives of regulatory compliance. First, let’s look at the business implications of increasing complexity of process compliance for financial institutions: · Increased time and cost of compliance due to duplication of effort in conforming to regulatory requirements due to process changes driven by evolving regulatory mandates, shifting business priorities or internal/external audit requirements · Delays in audit reporting due to quality issues in reconciling non-standard process KPIs and integrity concerns arising from the need to rely on multiple data sources for a given process Next, let’s consider some approaches to managing the operational risk of business processes. Financial institutions considering reducing operational risk of their processes, generally speaking, have two choices: · Rip-and-replace existing applications with new off-the shelf applications. · Extend capabilities of existing applications by modeling their data and process interactions, with other applications or user-channels, outside of the application boundary using BPM. The benefit of the first approach is that compliance with new regulatory requirements would be embedded within the boundaries of these applications. However pre-built compliance of any packaged application or custom-built application should not be mistaken as a one-shot fix for future compliance needs. The reason is that business needs and regulatory requirements inevitably out grow end-to-end capabilities of even the most comprehensive packaged or custom-built business application. Thus, processes that originally resided within the application will eventually spill outside the application boundary. It is precisely at such hand-offs between applications or between overlaying processes where vulnerabilities arise to unknown and accidental faults that potentially result in errors and lead to partial or total failure. The gist of the above argument is that processes which reside outside application boundaries, in other words, span multiple applications constitute a latent operational risk that spans the end-to-end value chain. For instance, distortion of data flowing from an account-opening application to a credit-rating system if left un-checked renders compliance with “KYC” policies void even when the “KYC” checklist was enforced at the time of data capture by the account-opening application. Oracle Business Process Management is enabling financial institutions to lower operational risk of such process ”gaps” for Financial Services processes including “Customer On-boarding”, “Quote-to-Contract”, “Deposit/Loan Origination”, “Trade Exceptions”, “Interest Claim Tracking” etc.. If you are faced with a similar challenge and need any guidance on the same feel free to drop me a note.

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We have our standards, and we need them

- by Tony Davis

The presenter suddenly broke off. He was midway through his section on how to apply to the relational database the Continuous Delivery techniques that allowed for rapid-fire rounds of development and refactoring, while always retaining a “production-ready” state. He sighed deeply and then launched into an astonishing diatribe against Database Administrators, much of his frustration directed toward Oracle DBAs, in particular. In broad strokes, he painted the picture of a brave new deployment philosophy being frustratingly shackled by the relational database, and by especially by the attitudes of the guardians of these databases. DBAs, he said, shunned change and “still favored tools I’d have been embarrassed to use in the ’80′s“. DBAs, Oracle DBAs especially, were more attached to their vendor than to their employer, since the former was the primary source of their career longevity and spectacular remuneration. He contended that someone could produce the best IDE or tool in the world for Oracle DBAs and yet none of them would give a stuff, unless it happened to come from the “mother ship”. I sat blinking in astonishment at the speaker’s vehemence, and glanced around nervously. Nobody in the audience disagreed, and a few nodded in assent. Although the primary target of the outburst was the Oracle DBA, it made me wonder. Are we who work with SQL Server, database professionals or merely SQL Server fanbois? Do DBAs, in general, have an image problem? Is it a good career-move to be seen to be holding onto a particular product by the whites of our knuckles, to the exclusion of all else? If we seek a broad, open-minded, knowledge of our chosen technology, the database, and are blessed with merely mortal powers of learning, then we like standards. Vendors of RDBMSs generally don’t conform to standards by instinct, but by customer demand. Microsoft has made great strides to adopt the international SQL Standards, where possible, thanks to considerable lobbying by the community. The implementation of Window functions is a great example. There is still work to do, though. SQL Server, for example, has an unusable version of the Information Schema. One cast-iron rule of any RDBMS is that we must be able to query the metadata using the same language that we use to query the data, i.e. SQL, and we do this by running queries against the INFORMATION_SCHEMA views. Developers who’ve attempted to apply a standard query that works on MySQL, or some other database, but doesn’t produce the expected results on SQL Server are advised to shun the Standards-based approach in favor of the vendor-specific one, using the catalog views. The argument behind this is sound and well-documented, and of course we all use those catalog views, out of necessity. And yet, as database professionals, committed to supporting the best databases for the business, whatever they are now and in the future, surely our heart should sink somewhat when we advocate a vendor specific approach, to a developer struggling with something as simple as writing a guard clause. And when we read messages on the Microsoft documentation informing us that we shouldn’t rely on INFORMATION_SCHEMA to identify reliably the schema of an object, in SQL Server!

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PowerShell Script To Find Where SharePoint 2007 Features Are Activated

- by Brian T. Jackett

Recently I posted a script to find where SharePoint 2010 Features Are Activated. I built the original version to use SharePoint 2010 PowerShell commandlets as that saved me a number of steps for filtering and gathering features at each level. If there was ever demand for a 2007 version I could modify the script to handle that by using the object model instead of commandlets. Just the other week a fellow SharePoint PFE Jason Gallicchio had a customer asking about a version for SharePoint 2007. With a little bit of work I was able to convert the script to work against SharePoint 2007. Solution Below is the converted script that works against a SharePoint 2007 farm. Note: There appears to be a bug with the 2007 version that does not give accurate results against a SharePoint 2010 farm. I ran the 2007 version against a 2010 farm and got fewer results than my 2010 version of the script. Discussing with some fellow PFEs I think the discrepancy may be due to sandboxed features, a new concept in SharePoint 2010. I have not had enough time to test or confirm. For the time being only use the 2007 version script against SharePoint 2007 farms and the 2010 version against SharePoint 2010 farms. Note: This script is not optimized for medium to large farms. In my testing it took 1-3 minutes to recurse through my demo environment. This script is provided as-is with no warranty. Run this in a smaller dev / test environment first. 001 002 003 004 005 006 007 008 009 010 011 012 013 014 015 016 017 018 019 020 021 022 023 024 025 026 027 028 029 030 031 032 033 034 035 036 037 038 039 040 041 042 043 044 045 046 047 048 049 050 051 052 053 054 055 056 057 058 059 060 061 062 063 064 065 066 067 068 069 070 function Get-SPFeatureActivated { # see full script for help info, removed for formatting [CmdletBinding()] param( [Parameter(position = 1, valueFromPipeline=$true)] [string] $Identity )#end param Begin { # load SharePoint assembly to access object model [void][System.Reflection.Assembly]::LoadWithPartialName("Microsoft.SharePoint") # declare empty array to hold results. Will add custom member for Url to show where activated at on objects returned from Get-SPFeature. $results = @() $params = @{} } Process { if([string]::IsNullOrEmpty($Identity) -eq $false) { $params = @{Identity = $Identity} } # create hashtable of farm features to lookup definition ids later $farm = [Microsoft.SharePoint.Administration.SPFarm]::Local # check farm features $results += ($farm.FeatureDefinitions | Where-Object {$_.Scope -eq "Farm"} | Where-Object {[string]::IsNullOrEmpty($Identity) -or ($_.DisplayName -eq $Identity)} | % {Add-Member -InputObject $_ -MemberType noteproperty -Name Url -Value ([string]::Empty) -PassThru} | Select-Object -Property Scope, DisplayName, Id, Url) # check web application features $contentWebAppServices = $farm.services | ? {$_.typename -like "Windows SharePoint Services Web Application"} foreach($webApp in $contentWebAppServices.WebApplications) { $results += ($webApp.Features | Select-Object -ExpandProperty Definition | Where-Object {[string]::IsNullOrEmpty($Identity) -or ($_.DisplayName -eq $Identity)} | % {Add-Member -InputObject $_ -MemberType noteproperty -Name Url -Value $webApp.GetResponseUri(0).AbsoluteUri -PassThru} | Select-Object -Property Scope, DisplayName, Id, Url) # check site collection features in current web app foreach($site in ($webApp.Sites)) { $results += ($site.Features | Select-Object -ExpandProperty Definition | Where-Object {[string]::IsNullOrEmpty($Identity) -or ($_.DisplayName -eq $Identity)} | % {Add-Member -InputObject $_ -MemberType noteproperty -Name Url -Value $site.Url -PassThru} | Select-Object -Property Scope, DisplayName, Id, Url) # check site features in current site collection foreach($web in ($site.AllWebs)) { $results += ($web.Features | Select-Object -ExpandProperty Definition | Where-Object {[string]::IsNullOrEmpty($Identity) -or ($_.DisplayName -eq $Identity)} | % {Add-Member -InputObject $_ -MemberType noteproperty -Name Url -Value $web.Url -PassThru} | Select-Object -Property Scope, DisplayName, Id, Url) $web.Dispose() } $site.Dispose() } } } End { $results } } #end Get-SPFeatureActivated Get-SPFeatureActivated Conclusion I have posted this script to the TechNet Script Repository (click here). As always I appreciate any feedback on scripts. If anyone is motivated to run this 2007 version script against a SharePoint 2010 to see if they find any differences in number of features reported versus what they get with the 2010 version script I’d love to hear from you. -Frog Out

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Seeking advice on tools and technology for my new game [closed]

- by k.k. slider

I'm a C# developer who has been programming a game in my spare time using XNA and Visual Studio. The game's logic is mostly done and I've completed a prototype that has most of the functionality of (what I envision to be) the final game. However, having heard about the uncertain future and (possibly) limited audience for XNA games, I'm looking to switch platforms... but I don't know what technology would best suit my needs. Below are some specifics about my game and what exactly I'm looking for, if you're interested: The game is a 2D turn-based tactical RPG (strategy game) for two players. It is a basic sprite and tile based game with animations and sound. 3D capabilities are not necessary. I'd like to allow players to compete with others online, and have a basic ranking/matchmaking system. I will probably need something that can interact with a server and a database (the game is turn-based and has no RNG, so cheating would be easy to detect even if most computation is done client-side and minimal data is sent to the server). Ideally, I would be able to release an early version of the game and have people give feedback as I develop additional features (similar to Minecraft). I'd prefer to have a way to release periodic updates to the game instead of releasing an absolute final product. To reach the widest possible audience, I'd prefer technology that allows me to release on PC, Android, iOS, and (maybe) Mac. This is a game with simple mouse inputs which can fit on a mobile touch screen. The game should be monetizable. If I find success with this game, then I may consider becoming a full-time indie game developer. I have several other game ideas and have learned quite a bit from my first attempt at game development. My first thought was an F2P/microtransaction model, but I'm open to other suggestions. Language isn't a primary concern of mine, since I have a decent amount of experience using several languages to program large projects. I'm willing to spend money (e.g. on a developer's license), but the more expensive it gets, the more hesitant I am to use it. I've looked into the following solutions... there are a LOT of tools out there... if anyone has experience with any of these and would like to recommend/reject any of them, it would be helpful. C#/.NET (XNA/MonoGame/SDL/SlimDX/Xamarin/ExEn/ANX?) HTML5/JS (AppMobi/PhoneGap/Marmalade/FlashCanvas/Cordova/libRocket?) Python (Pyglet/Pygame/Kivy?) Java (JavaFX/libGDX?) Unity/Construct 2/Cocos2D/NME/Corona/other game creation software? I'd like something that can do 2D and isn't limited by being too high-level. Other languages (Lua/LOVE? Moai?) Thanks for answering this rather long and tedious question...

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C# Collision test of a ship and asteriod, angle confusion

- by Cherry

We are trying to to do a collision detection for the ship and asteroid. If success than it should detect the collision before N turns. However it is confused between angle 350 and 15 and it is not really working. Sometimes it is moving but sometime it is not moving at all. On the other hand, it is not shooting at the right time as well. I just want to ask how to make the collision detection working??? And how to solve the angle confusion problem? // Get velocities of asteroid Console.WriteLine("lol"); // IF equation is between -2 and -3 if (equation1a <= -2) { // Calculate no. turns till asteroid hits float turns_till_hit = dx / vx; // Calculate angle of asteroid float asteroid_angle_rad = (float)Math.Atan(Math.Abs(dy / dx)); float asteroid_angle_deg = (float)(asteroid_angle_rad * 180 / Math.PI); float asteroid_angle = 0; // Calculate angle if asteroid is in certain positions if (asteroid.Y > ship.Y && asteroid.X > ship.X) { asteroid_angle = asteroid_angle_deg; } else if (asteroid.Y < ship.Y && asteroid.X > ship.X) { asteroid_angle = (360 - asteroid_angle_deg); } else if (asteroid.Y < ship.Y && asteroid.X < ship.X) { asteroid_angle = (180 + asteroid_angle_deg); } else if (asteroid.Y > ship.Y && asteroid.X < ship.X) { asteroid_angle = (180 - asteroid_angle_deg); } // IF turns till asteroid hits are less than 35 if (turns_till_hit < 50) { float angle_between = 0; // Calculate angle between if asteroid is in certain positions if (asteroid.Y > ship.Y && asteroid.X > ship.X) { angle_between = ship_angle - asteroid_angle; } else if (asteroid.Y < ship.Y && asteroid.X > ship.X) { angle_between = (360 - Math.Abs(ship_angle - asteroid_angle)); } else if (asteroid.Y < ship.Y && asteroid.X < ship.X) { angle_between = ship_angle - asteroid_angle; } else if (asteroid.Y > ship.Y && asteroid.X < ship.X) { angle_between = ship_angle - asteroid_angle; } // If angle less than 0, add 360 if (angle_between < 0) { //angle_between %= 360; angle_between = Math.Abs(angle_between); } // Calculate no. of turns to face asteroid float turns_to_face = angle_between / 25; if (turns_to_face < turns_till_hit) { float ship_angle_left = ShipAngle(ship_angle, "leftKey", 1); float ship_angle_right = ShipAngle(ship_angle, "rightKey", 1); float angle_between_left = Math.Abs(ship_angle_left - asteroid_angle); float angle_between_right = Math.Abs(ship_angle_right - asteroid_angle); if (angle_between_left < angle_between_right) { leftKey = true; } else if (angle_between_right < angle_between_left) { rightKey = true; } } if (angle_between > 0 && angle_between < 25) { spaceKey = true; } } }

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SQL to select random mix of rows fairly [migrated]

- by Matt Sieker

Here's my problem: I have a set of tables in a database populated with data from a client that contains product information. In addition to the basic product information, there is also information about the manufacturer, and categories for those products (a product can be in one or more categories). These categories are then referred to as "Product Categories", and which stores these products are available at. These tables are updated once a week from a feed from the customer. Since for our purposes, some of the product categories are the same, or closely related for our purposes, there is another level of categories called "General Categories", a general category can have one or more product categories. For the scope of these tables, here's some rough numbers: Data Tables: Products: 475,000 Manufacturers: 1300 Stores: 150 General Categories: 245 Product Categories: 500 Mapping Tables: Product Category -> Product: 655,000 Stores -> Products: 50,000,000 Now, for the actual problem: As part of our software, we need to select n random products, given a store and a general category. However, we also need to ensure a good mix of manufacturers, as in some categories, a single manufacturer dominates the results, and selecting rows at random causes the results to strongly favor that manufacturer. The solution that is currently in place, works for most cases, involves selecting all of the rows that match the store and category criteria, partition them on manufacturer, and include their row number from within their partition, then select from that where the row number for that manufacturer is less than n, and use ROWCOUNT to clamp the total rows returned to n. This query looks something like this: SET ROWCOUNT 6 select p.Id, GeneralCategory_Id, Product_Id, ISNULL(m.DisplayName, m.Name) AS Vendor, MSRP, MemberPrice, FamilyImageName from (select p.Id, gc.Id GeneralCategory_Id, p.Id Product_Id, ctp.Store_id, Manufacturer_id, ROW_NUMBER() OVER (PARTITION BY Manufacturer_id ORDER BY NEWID()) AS 'VendorOrder', MSRP, MemberPrice, FamilyImageName from GeneralCategory gc inner join GeneralCategoriesToProductCategories gctpc ON gc.Id=gctpc.GeneralCategory_Id inner join ProductCategoryToProduct pctp on gctpc.ProductCategory_Id = pctp.ProductCategory_Id inner join Product p on p.Id = pctp.Product_Id inner join StoreToProduct ctp on p.Id = ctp.Product_id where gc.Id = @GeneralCategory and ctp.Store_id=@StoreId and p.Active=1 and p.MemberPrice >0) p inner join Manufacturer m on m.Id = p.Manufacturer_id where VendorOrder <=6 order by NEWID() SET ROWCOUNT 0 (I've tried to somewhat format it to make it cleaner, but I don't think it really helps) Running this query with an execution plan shows that for the majority of these tables, it's doing a Clustered Index Seek. There are two operations that take up roughly 90% of the time: Index Seek (Nonclustered) on StoreToProduct: 17%. This table just contains the key of the store, and the key of the product. It seems that NHibernate decided not to make a composite key when making this table, but I'm not concerned about this at this point, as compared to the other seek... Clustered Index Seek on Product: 69%. I really have no clue how I could make this one more performant. On categories without a lot of products, performance is acceptable (<50ms), however larger categories can take a few hundred ms, with the largest category taking 3s (which has about 170k products). It seems I have two ways to go from this point: Somehow optimize the existing query and table indices to lower the query time. As almost every expensive operation is already a clustered index scan, I don't know what could be done there. The inner query could be tuned to not return all of the possible rows for that category, but I am unsure how to do this, and maintain the requirements (random products, with a good mix of manufacturers) Denormalize this data for the purpose of this query when doing the once a week import. However, I am unsure how to do this and maintain the requirements. Does anyone have any input on either of these items?

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Why Are We Here?

- by Jonathan Mills

Back in the early 2000s, Toyota had a vision of building the number one best selling minivan in North America. Their current minivan, the Sienna, was small, underpowered, and badly needed help. Yuji Yokoya was given the job of re-engineering the Sienna. There was just one problem, Yuji, lived in Japan. He did not know the people or places that he would be engineering for. Believe it or not, Japan is nothing like North America. So, what does a chief engineer do in a situation like that? He packed up his team and flew halfway around the world. He made a commitment to drive through every state in the US, every province in Canada, and Mexico. He met the people and drove the roads that the Sienna would be driving. And guess what, what he learned on that trip revolutionized the Sienna. The innovations he made, sent the Sienna to number one. Why? Because he knew who he was building his product for. He knew, why he was there.Let me ask you this, do you know why you are building what you are building? As a member of a product team, can you tell me how your product will be used in the real world? As you are writing code, building test plans, writing stories, or any of the other project tasks, can you picture the face of a person who will be using what you are building? All to often, the answer to those questions is, no. Why is it important? Because, every day, project team members make assumptions. Over a given project, it is safe to say project team members will make thousands of assumptions about what they are doing. And all to often, those assumptions are not quite right. Its not that they are not good at their job, its just that they don’t really know why they are there.So, what to do? First and foremost, stop doing what you are doing. Yes, really. Schedule some time to go visit the people who will be using your product. Don’t invite them to you, go to them. Watch them work. Interact with them. Ask them questions. Maybe even try it out yourself. This serves two purposes. One, It shows them that you care about them. They will be far more engaged in your project if they feel like you care. And nothing says you care more that spending some time. Second, if gives you the proper frame of reference for you work. It gives you something tangible to go back to as you are building your product. As you make the thousands of assumptions that you will make over the life of your project, it gives you something to see in your mind that makes it real to you.Ultimately, setting a proper frame of reference is critical to the overall success of a project. The funny thing is, it really does not even take that long. In most cases, a 2-3 hour session will give you most of what you need to get the right insight. For the project, it will be the best 2 hours you could spend.

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Consumer Oriented Search In Oracle Endeca Information Discovery - Part 2

- by Bob Zurek

As discussed in my last blog posting on this topic, Information Discovery, a core capability of the Oracle Endeca Information Discovery solution enables businesses to search, discover and navigate through a wide variety of big data including structured, unstructured and semi-structured data. With search as a core advanced capabilities of our product it is important to understand some of the key differences and capabilities in the underlying data store of Oracle Endeca Information Discovery and that is our Endeca Server. In the last post on this subject, we talked about Exploratory Search capabilities along with support for cascading relevance. Additional search capabilities in the Endeca Server, which differentiate from simple keyword based "search boxes" in other Information Discovery products also include: The Endeca Server Supports Set Search. The Endeca Server is organized around set retrieval, which means that it looks at groups of results (all the documents that match a search), as well as the relationship of each individual result to the set. Other approaches only compute the relevance of a document by comparing the document to the search query – not by comparing the document to all the others. For example, a search for “U.S.” in another approach might match to the title of a document and get a high ranking. But what if it were a collection of government documents in which “U.S.” appeared in many titles, making that clue less meaningful? A set analysis would reveal this and be used to adjust relevance accordingly. The Endeca Server Supports Second-Order Relvance. Unlike simple search interfaces in traditional BI tools, which provide limited relevance ranking, such as a list of results based on key word matching, Endeca enables users to determine the most salient terms to divide up the result. Determining this second-order relevance is the key to providing effective guidance. Support for Queries and Filters. Search is the most common query type, but hardly complete, and users need to express a wide range of queries. Oracle Endeca Information Discovery also includes navigation, interactive visualizations, analytics, range filters, geospatial filters, and other query types that are more commonly associated with BI tools. Unlike other approaches, these queries operate across structured, semi-structured and unstructured content stored in the Endeca Server. Furthermore, this set is easily extensible because the core engine allows for pluggable features to be added. Like a search engine, queries are answered with a results list, ranked to put the most likely matches first. Unlike “black box” relevance solutions, which generalize one strategy for everyone, we believe that optimal relevance strategies vary across domains. Therefore, it provides line-of-business owners with a set of relevance modules that let them tune the best results based on their content. The Endeca Server query result sets are summarized, which gives users guidance on how to refine and explore further. Summaries include Guided Navigation® (a form of faceted search), maps, charts, graphs, tag clouds, concept clusters, and clarification dialogs. Users don’t explicitly ask for these summaries; Oracle Endeca Information Discovery analytic applications provide the right ones, based on configurable controls and rules. For example, the analytic application might guide a procurement agent filtering for in-stock parts by visualizing the results on a map and calculating their average fulfillment time. Furthermore, the user can interact with summaries and filters without resorting to writing complex SQL queries. The user can simply just click to add filters. Within Oracle Endeca Information Discovery, all parts of the summaries are clickable and searchable. We are living in a search driven society where business users really seem to enjoy entering information into a search box. We do this everyday as consumers and therefore, we have gotten used to looking for that box. However, the key to getting the right results is to guide that user in a way that provides additional Discovery, beyond what they may have anticipated. This is why these important and advanced features of search inside the Endeca Server have been so important. They have helped to guide our great customers to success.

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Perspective Is Everything

- by juanlarios

Sitting on a window seat on my way back from Seattle I looked out the window and saw the large body of water. I was reminded of childhood memories of running as hard as I could through burning hot sand with the anticipation of the splash of the ocean. Looking out the window the water appeared like a sheet draped over land. I couldn’t help but ponder how perspective changes everything. Over the last several days I had a chance to attend the MVP Summit in Redmond. I had a great time with fellow MVP’s and the SharePoint Product Group. Although I can’t say much about what was discussed and what is coming in the future, I want to share some realizations I had while experiencing the MVP summit. The SharePoint Product is ever-improving, full of innovation but also a reactionary embodiment of MVP, client and market feedback. There are several features that come to mind that clients complain about where I have felt helpless in informing them that the features are not as mature as they would like it. Together, we figure out a way to make it work and deal with the limitations. It became clear that there are features that have taken a different purpose in the market place from the original vision. The SP Product group is working hard to react to these changes in vision and make SharePoint better for real life implementations. It is easy to think that SharePoint should be all things to all people. In reality there are products that are very detailed in specific composites, they do this one thing well but severely lack in other areas. Its easy sometimes to say, “What was Microsoft thinking with this feature?” the Product group is doing all they can to make the moving pieces better and dealing with challenges with having all of them work together. Sometimes the features don’t fully embody the vision because of the many challenges, but trust me when I say the product group is really focused on delivery and innovation. As I was speaking with a fellow MVP throughout the session, we spoke about the iPad 2(ironically announced this past week during the MVP summit) and Microsoft’s possible product answer; I realized the days of reactionary products from MS is over. There are many users that will remember Vista and the painful execution in that product, but there has been a lot of success in Windows 7. There was no rush for a reactionary answer to the Nintendo Wii, as a result a ground breaking and game changing product was brought to market, the XBOX –Kinect! I can’t say much here, but it’s safe to say, expect innovation, and execution of products and technology that will change the market instead of react to them! There are many things I learned and I would love to share that have to do with perspective, technology, etc… but this is far as I can go in details. This might not be new to you or specifically the message that was shared during the summit. These are just my impressions of the event and the spirit of future vision. Great things ahead!

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Proving What You are Worth

- by Ted Henson

Here is a challenge for everyone. Just about everyone has been asked to provide or calculate the Return on Investment (ROI), so I will assume everyone has a method they use. The problem with stopping once you have an ROI is that those in the C-Suite probably do not care about the ROI as much as Return on Equity (ROE). Shareholders are mostly concerned with their return on the money the invested. Warren Buffett looks at ROE when deciding whether to make a deal or not. This article will outline how you can add more meaning to your ROI and show how you can potentially enhance the ROE of the company. First I want to start with a base definition I am using for ROI and ROE. Return on investment (ROI) and return on equity (ROE) are ways to measure management effectiveness, parts of a system of measures that also includes profit margins for profitability, price-to-earnings ratio for valuation, and various debt-to-equity ratios for financial strength. Without a set of evaluation metrics, a company's financial performance cannot be fully examined by investors. ROI and ROE calculate the rate of return on a specific investment and the equity capital respectively, assessing how efficient financial resources have been used. Typically, the best way to improve financial efficiency is to reduce production cost, so that will be the focus. Now that the challenge has been made and items have been defined, let’s go deeper. Most research about implementation stops short at system start-up and seldom addresses post-implementation issues. However, we know implementation is a continuous improvement effort, and continued efforts after system start-up will influence the ultimate success of a system. Most UPK ROI’s I have seen only include the cost savings in developing the training material. Some will also include savings based on reduced Help Desk calls. Using just those values you get a good ROI. To get an ROE you need to go a little deeper. Typically, the best way to improve financial efficiency is to reduce production cost, which is the purpose of implementing/upgrading an enterprise application. Let’s assume the new system is up and running and all users have been properly trained and are comfortable using the system. You provide senior management with your ROI that justifies the original cost. What you want to do now is develop a good base value to a measure the current efficiency. Using usage tracking you can look for various patterns. For example, you may find that users that are accessing UPK assistance are processing a procedure, such as entering an order, 5 minutes faster than those that don’t. You do some research and discover each minute saved in processing a claim saves the company one dollar. That translates to the company saving five dollars on every transaction. Assuming 100,000 transactions are performed a year, and all users improve their performance, the company will be saving $500,000 a year. That $500,000 can be re-invested, used to reduce debt or paid to the shareholders. With continued refinement during the life cycle, you should be able to find ways to reduce cost. These are the type of numbers and productivity gains that senior management and shareholders want to see. Being able to quantify savings and increase productivity may also help when seeking a raise or promotion.

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Oracle ZS3 Contest for Partners: Share an unforgettable experience at the Teatro Alla Scala in Milan

- by Claudia Caramelli-Oracle

12.00 Dear valued Partner, We are pleased to launch a partner contest exclusive to our partners dedicated to promoting and selling Oracle Systems! You are essential to the success of Oracle and we want to recognize your contribution and effort in driving Oracle Storage to the market. To show our appreciation we are delighted to announce a contest, giving the winners the opportunity to attend a roundtable chaired by Senior Oracle Executives and spend an unforgettable evening at the magnificent Teatro Alla Scala in Milan, followed by a stay at the Grand Hotel et de Milan, courtesy of Oracle. Recognition will be given to 12 partner companies (10 VARs & 2 VADs) who will be recognized for their ZFS storage booking achievement in the broad market between June 1st and July 18th 2014. Criteria of Eligibility A minimum deal value of $30k is required for qualification Partners who are wholly or partially owned by a public sector organization are not eligible for participation Winners The winning VARs will be: The highest ZS3 or ZBA bookings achievers by COB on July 18th, 2014 in each Oracle EMEA region (1) The highest Oracle on Oracle (2) ZS3 or ZBA bookings achievers by COB on July 18th, 2014 in each Oracle EMEA region The winning VADs (3) will be: The highest ZS3 or ZBA bookings achiever by COB on July 18th 2014 in EMEA The highest Oracle on Oracle (2) ZS3 or ZBA bookings achiever by COB on July 18th 2014 in EMEA The Prize Winners will be invited to participate to a roundtable chaired by Oracle on Monday September 8th 2014 in Milan and to be guests of Oracle in the evening of September 8th, 2014 at the Teatro Alla Scala. The evening will comprise of a private tour of the Scala museum, cocktail reception at the elegant museum rooms and attending the performance by the renowned Soprano, Maria Agresta. Our guests will then retire for the evening to the Grand Hotel et de Milan, courtesy of Oracle. Oracle shall be the final arbiter in selecting the winners and all winners will be notified via their Oracle account manager.Full details about the contest, expenses covered by Oracle and timetable of events can be found on the Oracle EMEA Hardware (Servers & Storage) Partner Community workspace (FY15 Q1 ZFS Partner Contest). Remember: access to the community workspace requires membership. If you are not a member please register here. Good Luck!! For more information, please contact Sasan Moaveni. (1) Two VAR winners for each EMEA region – Eastern Europe & CIS, Middle East & Africa, South Europe, North Europe, UK/Ireland & Israel - as per the criteria outlined above (2) Oracle on Oracle, in this instance, means ZS3 or ZBA storage attached to DB or DB options, Engineered Systems or Sparc servers sold to the same customer by the same partner within the contest timelines.(3) Two VAD winners, one for each of the criteria outlined above, will be selected from across EMEA. Normal 0 14 false false false IT X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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Why Apple’s New SDK Limitation is So Offensive

- by TStewartDev

I am not an Apple fanboy, nor have I ever been. However, I have owned a Mac, an iPod, and an iPhone in my lifetime, and for more than a decade, I have defended Apple against the untruths that the haters so enjoy spewing. I encouraged my wife to buy a MacBook when she needed a new laptop two years ago, and I often recommend them to my friends and relatives. I have proudly and happily used my first generation iPhone for nearly three years. Now, for the first time in well over ten years, I find myself ready to swear off Apple and encourage everyone I know to do the same. I was disappointed when Apple wouldn't allow native apps, but I still bought the iPhone. I've stomached their ambiguous app approval process even though it's apparent that Steve may just reject your app because he doesn't like you or feels threatened by you (I'm still lamenting the rejection of the Google Voice app). But, as a developer, I can no longer tolerate Apple's terms and the kind of totalitarian control they indicate Apple wants. In case you are not already familiar, Apple has dictated in their OS 4.0 SDK license agreement (the now infamous Section 3.3.1) that all apps developed for the iPhone must be coded in C, C++, or Objective C, and moreover, that using any cross-compiling platforms is a violation of the agreement. For those of you who aren't developers, let me try to illustrate why this angers those of us who are. Imagine you're a professional writer. You've had articles published in some journals and magazines, and you've got a couple popular books out there, too. You've got an idea for a new book, and so you take it to your publisher. Your publisher agrees that it's a good idea. "But," says the publisher, "we want to hold our books to a tighter standard so that our readers get the experience we want them to have. Therefore, from now on, all our writers may only use words from this list of the 10,000 most common English words. Furthermore, if you cite any other works or quote anyone, they must comply with that same list, or you'll have to rewrite the entire work as well in case our readers want to look up your citation." What do you do? If your work is a children's book, this probably isn't a big deal to you. If it's an autobiography, textbook, or even a novel, though, you're going to have a lot of trouble describing your content with only common words. It's going to take you longer to complete your book, too, since you'll be looking up less common words frequently to see if you can use them. You could always go to another publisher, but this one has the best ability to distribute your book. The next largest distributor can only do a quarter as much. You could abandon the project altogether, but then everyone loses. Isn't this a silly scenario? Who would put such a limitation on writers? Yet this is very much what Apple is doing. They are using their dominant position in the market to coerce developers to write their apps exclusively for the iPhone OS by making it too expensive to write for multiple platforms. It is at least a threefold attack, striking at Adobe who is set to release a compiler that lets Flash source be compiled to iPhone binaries; striking at Google whose Android platform stands the best chance at the moment of providing serious competition to the iPhone; and reinforcing their own strong position by keeping popular apps exclusively to iPhone. And while developers are already very upset about this, the sad fact is that most of us will cave and give in to Apple because consumers don't know any better. They will continue to buy Apple's toy forcing developers to play Apple's maniacal game in order to make any money, at least until Steve Jobs decides he doesn't like them or he intends to release a competing application (bye-bye OpenFeint). Apple has been kept in check on the desktop front by a very dominant Microsoft, but I'm afraid that their success with iPods, iTunes, and iPhones has created a monster that we may have to bear until it is slain by an anti-trust suit or dies with the retirement of Steve Jobs.

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eSTEP Newsletter November 2012

- by mseika

Dear Partners,We would like to inform you that the November '12 issue of our Newsletter is now available.The issue contains information to the following topics: News from CorpOracle Celebrates 25 Years of SPARC Innovation; IDC White Papers Finds Growing Customer Comfort with Oracle Solaris Operating System; Oracle Buys Instantis; Pillar Axiom OpenWorld Highlights; Announcement Oracle Solaris 11.1 Availability (data sheet, new features, FAQ's, corporate pages, internal blog, download links, Oracle shop); Announcing StorageTek VSM 6; Announcement Oracle Solaris Cluster 4.1 Availability (new features, FAQ's, cluster corp page, download site, shop for media); Announcement: Oracle Database Appliance 2.4 patch update becomes available Technical SectionOracle White papers on SPARC SuperCluster; Understanding Parallel Execution; With LTFS, Tape is Gaining Storage Ground with additional link to How to Create Oracle Solaris 11 Zones with Oracle Enterprise Manager Ops Center; Provisioning Capabilities of Oracle Enterprise Ops Center Manager 12c; Maximizing your SPARC T4 Oracle Solaris Application Performance with the following articles: SPARC T4 Servers Set World Record on Siebel CRM 8.1.1.4 Benchmark, SPARC T4-Based Highly Scalable Solutions Posts New World Record on SPECjEnterprise2010 Benchmark, SPARC T4 Server Delivers Outstanding Performance on Oracle Business Intelligence Enterprise Edition 11g; Oracle SUN ZFS Storage Appliance Reference Architecture for VMware vSphere4; Why 4K? - George Wilson's ZFS Day Talk; Pillar Axiom 600 with connected subjects: Oracle Introduces Pillar Axiom Release 5 Storage System Software, Driving down the high cost of Storage, This Provisioning with Pilar Axiom 600, Pillar Axiom 600- System overview and architecture; Migrate to Oracle;s SPARC Systems; Top 5 Reasons to Migrate to Oracle's SPARC Systems Learning & EventsRecently delivered Techcasts: Learning Paths; Oracle Database 11g: Database Administration (New) - Learning Path; Webcast: Drill Down on Disaster Recovery; What are Oracle Users Doing to Improve Availability and Disaster Recovery; SAP NetWeaver and Oracle Exadata Database Machine ReferencesARTstor Selects Oracle’s Sun ZFS Storage 7420 Appliances To Support Rapidly Growing Digital Image Library, Scottish Widows Cuts Sales Administration 20%, Reduces Time to Prepare Reports by 75%, and Achieves Return on Investment in First Year, Oracle's CRM Cloud Service Powers Innovation: Applications on Demand; Technology on Demand, How toHow to Migrate Your Data to Oracle Solaris 11 Using Shadow Migration; Using svcbundle to Create SMF Manifests and Profiles in Oracle Solaris 11; How to prepare a Sun ZFS Storage Appliance to Serve as a Storage Devise with Oracle Enterprise Manager Ops Center 12c; Command Summary: Basic Operations with the Image Packaging System In Oracle Solaris 11; How to Update to Oracle Solaris 11.1 Using the Image Packaging System, How to Migrate Oracle Database from Oracle Solaris 8 to Oracle Solaris 11; Setting Up, Configuring, and Using an Oracle WebLogic Server Cluster; Ease the Chaos with Automated Patching: Oracle Enterprise Manager Cloud Control 12c; Book excerpt: Oracle Exalogic Elastic Cloud HandbookYou find the Newsletter on our portal under eSTEP News ---> Latest Newsletter. You will need to provide your email address and the pin below to get access. Link to the portal is shown below.URL: http://launch.oracle.com/PIN: eSTEP_2011Previous published Newsletters can be found under the Archived Newsletters section and more useful information under the Events, Download and Links tab. Feel free to explore and any feedback is appreciated to help us improve the service and information we deliver.Thanks and best regards,Partner HW Enablement EMEA

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Monitoring Windows Azure Service Bus Endpoint with BizTalk 360?

- by Michael Stephenson

I'm currently working with a customer who is undergoing an initiative to expose some of their line of business applications to external partners and SAAS applications and as part of this we have been looking at using the Windows Azure Service Bus. For the first part of the project we were focused on some synchronous request response scenarios where an external application would use the Service Bus relay functionality to get data from some internal applications. When we were looking at the operational monitoring side of the solution it was obvious that although most of the normal server monitoring capabilities would be required for the on premise components we would have to look at new approaches to validate that the operation of the service from outside of the organization was working as expected. A number of months ago one of my colleagues Elton Stoneman wrote about an approach I have introduced with a number of clients in the past where we implement a diagnostics service in each service component we build. This service would allow us to make a call which would flex some of the working parts of the system to prove it was working within any SLA. This approach is discussed on the following article: http://geekswithblogs.net/EltonStoneman/archive/2011/12/12/the-value-of-a-diagnostics-service.aspx In our solution we wanted to take the same approach but we had to consider that the service clients were external to the service. We also had to consider that by going through Windows Azure Service Bus it's not that easy to make most of your standard monitoring solutions just give you an easy way to do this. In a previous article I have described how you can use BizTalk 360 to monitor things using a custom extension to the Web Endpoint Manager and I felt that we could use this approach to provide an excellent way to monitor our service bus endpoint. The previous article is available on the following link: http://geekswithblogs.net/michaelstephenson/archive/2012/09/12/150696.aspx The Monitoring Solution BizTalk 360 currently has an easy way to hook up the endpoint manager to a url which it will then call and if a successful response is returned it then considers the endpoint to be in a healthy state. We would take advantage of this by creating an ASP.net web page which would be called by BizTalk 360 and behind this page we would implement the functionality to call the diagnostics service on our Service Bus endpoint. The ASP.net page could include logic to work out how to handle the response from the diagnostics service. For example if the overall result of the diagnostics service was successful but the call to the diagnostics service was longer than a certain amount of time then we could return an error and indicate the service is taking too long. The following diagram illustrates the monitoring pattern. The diagnostics service which is hosted in the line of business application allows us to ping a simple message through the Azure Service Bus relay to the WCF services in the LOB application and we they get a response back indicating that the service is working fine. To implement this I used the exact same approach I described in my previous post to create a custom web page which calls the diagnostics service and then it would return an HTTP response code which would depend on the error condition returned or a 200 if it was successful. One of the limitations of this approach is that the competing consumer pattern for listening to messages from service bus means that you cannot guarantee which server would process your diagnostics check message but with BizTalk 360 you could simply add multiple endpoint checks so that it could access the individual on-premise web servers directly to ensure that each server is working fine and then check that messages can also be processed through the cloud. Conclusion It took me about 15 minutes to get a proof of concept of this up and running which was able to monitor our web services which had been exposed via Windows Azure Service Bus. I was then able to inherit all of the monitoring benefits of BizTalk 360 to provide an enterprise class monitoring solution for our cloud enabled API.

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Security Access Control With Solaris Virtualization

- by Thierry Manfe-Oracle

Numerous Solaris customers consolidate multiple applications or servers on a single platform. The resulting configuration consists of many environments hosted on a single infrastructure and security constraints sometimes exist between these environments. Recently, a customer consolidated many virtual machines belonging to both their Intranet and Extranet on a pair of SPARC Solaris servers interconnected through Infiniband. Virtual Machines were mapped to Solaris Zones and one security constraint was to prevent SSH connections between the Intranet and the Extranet. This case study gives us the opportunity to understand how the Oracle Solaris Network Virtualization Technology —a.k.a. Project Crossbow— can be used to control outbound traffic from Solaris Zones. Solaris Zones from both the Intranet and Extranet use an Infiniband network to access a ZFS Storage Appliance that exports NFS shares. Solaris global zones on both SPARC servers mount iSCSI LU exported by the Storage Appliance. Non-global zones are installed on these iSCSI LU. With no security hardening, if an Extranet zone gets compromised, the attacker could try to use the Storage Appliance as a gateway to the Intranet zones, or even worse, to the global zones as all the zones are reachable from this node. One solution consists in using Solaris Network Virtualization Technology to stop outbound SSH traffic from the Solaris Zones. The virtualized network stack provides per-network link flows. A flow classifies network traffic on a specific link. As an example, on the network link used by a Solaris Zone to connect to the Infiniband, a flow can be created for TCP traffic on port 22, thereby a flow for the ssh traffic. A bandwidth can be specified for that flow and, if set to zero, the traffic is blocked. Last but not least, flows are created from the global zone, which means that even with root privileges in a Solaris zone an attacker cannot disable or delete a flow. With the flow approach, the outbound traffic of a Solaris zone is controlled from outside the zone. Schema 1 describes the new network setting once the security has been put in place. Here are the instructions to create a Crossbow flow as used in Schema 1 : (GZ)# zoneadm -z zonename halt ...halts the Solaris Zone. (GZ)# flowadm add-flow -l iblink -a transport=TCP,remote_port=22 -p maxbw=0 sshFilter ...creates a flow on the IB partition "iblink" used by the zone to connect to the Infiniband. This IB partition can be identified by intersecting the output of the commands 'zonecfg -z zonename info net' and 'dladm show-part'. The flow is created on port 22, for the TCP traffic with a zero maximum bandwidth. The name given to the flow is "sshFilter". (GZ)# zoneadm -z zonename boot ...restarts the Solaris zone now that the flow is in place.Solaris Zones and Solaris Network Virtualization enable SSH access control on Infiniband (and on Ethernet) without the extra cost of a firewall. With this approach, no change is required on the Infiniband switch. All the security enforcements are put in place at the Solaris level, minimizing the impact on the overall infrastructure. The Crossbow flows come in addition to many other security controls available with Oracle Solaris such as IPFilter and Role Based Access Control, and that can be used to tackle security challenges.

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The Social Enterprise: Gangnam Style

- by Mike Stiles

Are only small and medium businesses able to put social strategies in place, generate consistent, compelling content for customers, and be nimble enough to listen and respond to the social communities they build? Or are enterprise organizations eagerly and effectively adopting social as well? It depends on whom inside the organization you ask. A study from Attensity looked at who “gets” social inside enterprise organizations. The results were unsurprising. Mostly, Generation X and Y employees who came of age with social as part of their lives and as a key communications vehicle understand it. Imagine being a 25-year-old at a company that bans employees from accessing Facebook at work. You may as well tell them they can’t use phones and must do all calculations on an abacus. To them, such policy is absent of real-world logic and signals to them the organization is destined to be the victim of an up-and-comer. After that, it’s senior management that gets social. You don’t get to be in senior management without reading a few things and paying attention. Most senior managers are well aware of the impact social has had and will have, though they may be unsure of what to do about it. The better ones will utilize those on the inside who do inherently know how to communicate and build virtual relationships using social. The very best will get the past out of the way for these social innovators, so the new communications can be enacted minus counterproductive dictums, double-clutching, meeting-creep, and all the other fading internal practices that water down content and impede change. Organizationally, the Attensity study found 81% of enterprise companies believe failing to embrace social will result in their being left behind. Yet our old friend fear still has many captive in its clutches. 79% feel overwhelmed by the volume of social data available, something a social technology partner with goal-oriented analytics expertise could go a long way toward alleviating. Then there’s the fear of social having a negative impact. This comes from a lack of belief in the product, the customer service, or both. The public uses social not to go out and slay brands. They’re using it to be honest. If the fear is that honesty will reflect badly on the brand, the brand has much bigger, broader problems than what happens on Facebook. Sadly, most enterprise organizations still see social as a megaphone, a one-way channel with which to hit people with ads. They either don’t understand social relationships, or don’t want any. The truly unenlightened manager will always say, “We help them by selling them our stuff.” “Brand affinity” is a term, it’s just not one assigned much value in enterprise organizations. Which brings us to Psy, the Korean performer whose Internet video phenom “Gangnam Style,” as of this writing, has been viewed 438,550,238 times on YouTube. It’s bigger than anything a brand will probably ever publish. Most brands would never have seen the point of making or publishing it. But a funny thing happened on the way to Internet success. The video literally doubled the stock price of Psy’s father’s software firm. NH Investment and Securities said, "The positive sentiment has attracted investors just because of the fact the company is owned by Psy's father and uncle.” The company wasn’t mentioned or seen in the video in any way, yet reaped tangible rewards just for being tangentially associated with it. Imagine your brand being visibly and directly responsible for such a smash and tell me it’s worthless. When enterprise organizations embrace the value of igniting passions, making people happier, solving their problems, informing them, helping them have fun, etc., then they will have fully embraced social, and will reap the brand affinity rewards of heightened awareness, brand loyalty and yes, sales.

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Violation of the DRY Principle

- by Onorio Catenacci

I am sure there's a name for this anti-pattern somewhere; however I am not familiar enough with the anti-pattern literature to know it. Consider the following scenario: or0 is a member function in a class. For better or worse, it's heavily dependent on class member variables. Programmer A comes along and needs functionality like or0 but rather than calling or0, Programmer A copies and renames the entire class. I'm guessing that she doesn't call or0 because, as I say, it's heavily dependent on member variables for its functionality. Or maybe she's a junior programmer and doesn't know how to call it from other code. So now we've got or0 and c0 (c for copy). I can't completely fault Programmer A for this approach--we all get under tight deadlines and we hack code to get work done. Several programmers maintain or0 so it's now version orN. c0 is now version cN. Unfortunately most of the programmers that maintained the class containing or0 seemed to be completely unaware of c0--which is one of the strongest arguments I can think of for the wisdom of the DRY principle. And there may also have been independent maintainance of the code in c. Either way it appears that or0 and c0 were maintained independent of each other. And, joy and happiness, an error is occurring in cN that does not occur in orN. So I have a few questions: 1.) Is there a name for this anti-pattern? I've seen this happen so often I'd find it hard to believe this is not a named anti-pattern. 2.) I can see a few alternatives: a.) Fix orN to take a parameter that specifies the values of all the member variables it needs. Then modify cN to call orN with all of the needed parameters passed in. b.) Try to manually port fixes from orN to cN. (Mind you I don't want to do this but it is a realistic possibility.) c.) Recopy orN to cN--again, yuck but I list it for sake of completeness. d.) Try to figure out where cN is broken and then repair it independently of orN. Alternative a seems like the best fix in the long term but I doubt the customer will let me implement it. Never time or money to fix things right but always time and money to repair the same problem 40 or 50 times, right? Can anyone suggest other approaches I may not have considered? If you were in my place, which approach would you take? If there are other questions and answers here along these lines, please post links to them. I don't mind removing this question if it's a dupe but my searching hasn't turned up anything that addresses this question yet. EDIT: Thanks everyone for all the thoughtful responses. I asked about a name for the anti-pattern so I could research it further on my own. I'm surprised this particular bad coding practice doesn't seem to have a "canonical" name for it.

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Dual monitor not working completely in 12.10 after upgrade

- by Mark Baldridge

At 12.04, dual monitors worked perfectly. After upgrading to 12.10, the primary monitor works, the second monitor only partly works. I am sure there is some difference between the releases that I have missed setting properly. System settings - Displays show both correctly as Acer 22" monitors at 1680x1050 (16:10). An icon on monitor 2 is present, but elongated; almost an artifact, since other icons on the primary screen are absent, but this one icon is there on th second monitor. Selecting the icons on both screens exist. Painting is weird on monitor 2. Launcher exists and works on both screens, but even with sticky edges off, the cursor stops at the left edge of monitor 2. Clicking on text editor on screen 2 launcer will launch gedit there. If I drag it, it leaves a trail of after images like repaint is failing. If I drive the cursor on the launcher, the help tags like "LibreOffice Writer" appear, but stay on screen unless I drag the active gedit window over them. Then part of the help bubbles are overwritten, leaving behind after images of the gedit window on screen. What is really fascinating is that the System settings - Displays is now ignoring monitor selection, after allowing it earlier. Just before this, the help popup which said "Select a monitor to change its properties; drag to rearrange its placement" actually let me do that. Maybe a trick of where I grab the edge of the monitor in the Displays setting. I just found a working handle. When I drag monitor 1 to the right of monitor 2, "Apply" and confirm, both monitors work normally (although the right monitor lets the cursor slide off the right edge onto the left edge of monitor 1 - which sounds correct). Painting of windows does not leave an after image. However, success is only temporary. The setting survives the reboot, but painting on the left monitor, now monitor 2, now replicates the issues from before. The after image of the gedit window and the small window for "Are you sure you want to close all programs and restart the computer?" are still on monitor 2 (on the left now), even though they are not real windows, nor do they have processes behind them. Curiously, in Displays, the "green" monitor on the left in the display window is matched by the right monitor color in the monitor upper left corner. Probably makes sense as the one on the right is now monitor 1. If I repeat the "drag the left monitor to the right of the right monitor on the "Displays" window, things are oriented properly, with no display artifacts as I drag windows around either screen. Also the description bubbles that pop up are overwritten on both screens, so none of those artifacts either. This goodness does not survive a reboot, however. Have not tried logging out and back in. All of this after positing that the motherboard VGA and HDMI ports could have been the issue. So, I installed an e-GeForce 7600 GT Dual DVI (I know the web thinks it is not DVI, but VGA, but the connectors are DVI). No change to the weird behavior. The good parts continue to work, the weirdness also works, and swapping monitor positions seems to cure the issue. So, is there a setting I have missed? Given "swapping" monitor 1 and 2 on the System Settings... - Displays makes it work, just not across boot, I suspect so.

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Using HTML5 Today part 3– Using Polyfills

- by Steve Albers

Shims helps when adding semantic tags to older IE browsers, but there is a huge range of other new HTML5 features that having varying support on browsers. Polyfills are JavaScript code and/or browser plug-ins that can provide older or less featured browsers with API support. The best polyfills will detect the whether the current browser has native support, and only adds the functionality if necessary. The Douglas Crockford JSON2.js library is an example of this approach: if the browser already supports the JSON object, nothing changes. If JSON is not available, the library adds a JSON property in the global object. This approach provides some big benefits: It lets you add great new HTML5 features to your web sites sooner. It lets the developer focus on writing to the up-and-coming standard rather than proprietary APIs. Where most one-off legacy code fixes tends to break down over time, well done polyfills will stop executing over time (as customer browsers natively support the feature) meaning polyfill code may not need to be tested against new browsers since they will execute the native methods instead. Your should also remember that Polyfills represent an entirely separate code path (and sometimes plug-in) that requires testing for support. Also Polyfills tend to run on older browsers, which often have slower JavaScript performance. As a result you might find that performance on older browsers is not comparable. When looking for Polyfills you can start by checking the Modernizr GitHub wiki or the HTML5 Please site. For an example of a polyfill consider a page that writes a few geometric shapes on a <canvas> <script src="jquery-1.7.1.min.js"><script> <script> $(document).ready(function () { drawCanvas(); }); function drawCanvas() { var context = $("canvas")[0].getContext('2d'); //background context.fillStyle = "#8B0000"; context.fillRect(5, 5, 300, 100); // emptybox context.strokeStyle = "#B0C4DE"; context.lineWidth = 4; context.strokeRect(20, 15, 80, 80); // circle context.arc(160, 55, 40, 0, Math.PI * 2, false); context.fillStyle = "#4B0082"; context.fill(); </script> The result is a simple static canvas with a box & a circle: …to enable this functionality on a pre-canvas browser we can find a polyfill. A check on html5please.com references FlashCanvas. Pull down the zip and extract the files (flashcanvas.js, flash10canvas.swf, etc) to a directory on your site. Then based on the documentation you need to add a single line to your original HTML file: <!--[if lt IE 9]><script src="flashcanvas.js"></script><![endif]—> …and you have canvas functionality! The IE conditional comments ensure that the library is only loaded in browsers where it is useful, improving page load & processing time. Like all Polyfills, you should test to verify the functionality matches your expectations across browsers you need to support. For instance the Flash Canvas home page advertises 70% support of HTML5 Canvas spec tests.

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The Social Content Conundrum

- by Mike Stiles

Here’s the social content conundrum: people who are not entertainers are being asked to entertain. Despite a world of skilled MBAs, marketing savants, technological innovators, analysts, social strategists and consultants, every development in social for brands keeps boomeranging right back to the same unavoidable truth. Success hinges on having content creators who know how to entertain the target audience. You can’t make this all about business-processes. You can’t make this all about technology, though data is critical and helps inform content. This is about having human beings who know the audience, know what they’d love to see, and can create the magic that will draw and hold them. Since showing up in the News Feed is critical for exposition and engagement, and since social ads primarily serve to amplify content that’s performing well, I’m comfortable saying content creators are becoming exponentially recruited and valued. They will no longer be commodities. They’ll be your stars. Social has fundamentally changed the relationship between brand and consumer. No longer can the customer be told to sit down, shut up, and listen to our ads. It’s now all about what consumers are willing to watch or read. Their patience for subjecting themselves to material they aren’t interested in is waning. Therefore, brands must now be producers of entertainment and information content, not merely placers of ads within someone else’s content. Social has given you a huge stage, with an audience sitting out there waiting to see what you’re going to do. What are you putting on that stage? For most corporate environments, entertaining is alien. It’s risky and subjective. Most operate around two foundational principles: control and fear. To entertain and inform with branded content, some control has to go. You control the product. Past that, control is being transferred into the hands of the consumer. The “fear first” culture also has to yield. If you strive to never make waves, you will move absolutely nothing. Because most corporations don’t house entertainers, they must be found then trusted. They’re usually a little weird. The ideas they’ll bring may seem “out there.” But like any business professional, they’ve gone through the training and experiences that make them uniquely good at what they do, even if you don’t quite understand them. It’s okay. It’s what the audience thinks that matters. Get it right, and you’ll be generating one ambassador after another who’s proud to be identified with the brand and will regularly consume and share your content. Entertainment entities are able to shape our culture and succeed beyond their wildest dreams by being beholden to one thing…what the public likes and wants. When brands put the same emphasis on crowd-pleasing content, they too will enjoy brand fame the likes of which they’ve never seen. The stage is yours. Now get out there and go for that applause.

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Oracle Executive Strategy Brief: Enterprise-Grade Cloud Applications

- by B Shashikumar

Cloud Computing has clearly evolved into one of the dominant secular trends in the industry. Organizations are looking to the cloud to change how they buy and consume IT. And its no longer about just lower up-front costs. The cloud promises to deliver greater agility and free up resources to focus on innovation versus running and maintaining systems. But are organizations actually realizing these benefits? The full promise of cloud is not being realized by customers who entrust their business to multiple niche cloud providers. While almost 9 out of 10 companies expect more IT agility with cloud, only 47% are actually getting it (Source: 2011 State of Cloud Survey by Symantec). These niche cloud customers have also seen the promises of lower costs, efficiency gains, improved security, and compliance go unfulfilled. Having one cloud provider for customer relationship management (CRM) and another for human capital management (HCM), and then trying to glue these proprietary systems together while integrating to a back-office financial system can add to complexity and long-term costs. Completing a business process or generating an integrated report is cumbersome, and leverages incomplete data. Why can’t niche cloud providers deliver on the full promise of cloud? It’s simple: you still need to complete business processes. You still need reporting that enables you to take action using data from multiple systems. You still have to comply with SOX and other industry regulations. These requirements don’t go away just because you deploy in the cloud. Delivering lower up-front costs by enabling customers to buy software as a service (SaaS) is the easy part. To get real value that lasts longer than your quarterly report, it’s important to realize the benefits of cloud without compromising on functionality and while having the right level of control and flexibility. This is the true promise of cloud. Oracle’s cloud strategy centers around delivering the benefits of cloud—without compromise. We uniquely empower our customers with complete solutions and choice. From the richest functionality to integrated reporting and great user experience. It’s all available in the cloud. And it works not just with other Oracle cloud applications, but with your existing Oracle and third-party systems as well. This helps protect your current investments and extend their value as you journey to the cloud. We’ve made the necessary investments not only in our applications but also in the underlying technology that makes it all run—from the platform down to the hardware and operating system. We make it all. And we’ve engineered it to work together and be highly optimized for our customers, in the cloud. With Oracle enterprise-grade cloud applications, you get the benefits of cloud plus more power, more choice, and more confidence. Read more about how you can realize the true advantage of Cloud with Oracle Enterprise-grade Cloud applications in the Oracle Executive Strategy Brief here. You can also attend an Oracle Cloud Conference event at a city near you. Register here.

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EMEA Analytics & Data Integration Oracle Partner Forum

- by milomir.vojvodic

MONDAY 12TH NOVEMBER, 2012 IN LONDON (UK) For Oracle Partners across Europe, Middle East and Africa: come to hear the latest news from Oracle OpenWorld about Oracle BI & Data Integration, and propel your business growth as an Oracle partner. This event should appeal to BI or Data Integration specialized partners, Executives, Sales, Pre-sales and Solution architects: with a choice of participation in the plenary day and then a set of special interest (technical) sessions. The follow on breakout sessions from the 13th November provide deeper dives and technical training for those of you who wish to stay for more detailed and hands-on workshops. Keynote: Andrew Sutherland, SVP Oracle Technology Hot agenda items will include: The Fusion Middleware Stack: Engineered to work together A complete Analytics and Data Integration Solution Architecture: Big Data and Little Data combined In-Memory Analytics for Extreme Insight Latest Product Development Roadmap for Data Integration and Analytics Venue: Oracles London CITY Moorgate Offices Places are limited, Register from this Link Note: Registration for the conference and the deeper dives and technical training is free of charge to OPN member Partners, but you will be responsible for your own travel and hotel expenses. Event Schedule During this event you can learn about partner success stories, participate in an array of break-out sessions, exchange information with other partners and enjoy a vibrant panel discussion. Nov. 12th : Day 1 Main Plenary Session : Full day, starting 10.30 am. Oracle Hosted Dinner in the Evening Nov. 13th onwards Architecture Masterclass : IM Reference Architecture – Big Data and Little Data combined (1 day) BI-Apps Bootcamp (4-days) Oracle GoldenGate workshop (1 day) Oracle Data Integrator and Oracle Enterprise Data Quality workshop (1 day) For further information and detail download the Agenda (pdf) or contact Michael Hallett at [email protected] and Milomir Vojvodic at [email protected] v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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Drive

- by erikanollwebb

Picking up where we left off, let's summarize. People have both intrinsic motivation and extrinsic motivation, and whether reward works depends a bit on what you are rewarding. Rewards don't decreased intrinsic motivation provided you know what you are getting and why, and when you reward high performance. But as anyone who has watched the great animation of Dan Pink's TED talk knows, even that doesn't tell the whole story. Although people may not be less intrinsically motivated by rewards, the impact of rewards on actual performance is a really odd questions. Larger rewards don't necessarily lead to better performance and in fact, some times lead to worse performance. Pink argues that people are driven and engaged when they have autonomy, mastery and purpose. If they can self-direct and can be good at what they do and have a sense of purpose for what they are doing, they show the highest engagement. (Personally, I would add progress to the list. My experience is that if you have autonomy, mastery and a sense of purpose but don't get a feeling that you are making any progress day to day, your level of engagement will drop rapidly.) So Pink is arguing if we could set up work so that people have a sense of purpose in what they do, have some autonomy and the ability to build mastery, you'll have better companies. And that's probably true in a lot of ways, but there's a problem. Sometimes, you have things you need to do but maybe you don't really want to do. Or that you don't really see the point of. Or that doesn't have a lot of value to you at the end of the day. Then what does a company do? Let me give you an example. I've worked on some customer relationship management (CRM) tools over the years and done user research with sales people to try and understand their world. And there's a funny thing about sales tools in CRM. Sometimes what the company wants a sales person to do is at odds with what a sales person thinks is useful to them. For example, companies would like to know who a sales person talked to at the company and the person level. They'd like to know what they talked about, when, and whether the deals closed. Those metrics would help you build a better sales force and understand what works and what does not. But sales people see that as busy work that doesn't add any value to their ability to sell. So you have a sales person who has a lot of autonomy, they like to do things that improve their ability to sell and they usually feel a sense of purpose--the group is trying to make a quota! That quota will help the company succeed! But then you have tasks that they don't think fit into that equation. The company would like to know more about what makes them successful and get metrics on what they do and frankly, have a record of what they do in case they leave, but the sales person thinks it's a waste of time to put all that information into a sales application. They have drive, just not for all the things the company would like. You could punish them for not entering the information, or you could try to reward them for doing it, but you still have an imperfect model of engagement. Ideally, you'd like them to want to do it. If they want to do it, if they are motivated to do it, then the company wins. If *something* about it is rewarding to them, then they are more engaged and more likely to do it. So the question becomes, how do you create that interest to do something?

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Shrinking a Linux OEL 6 virtual Box image (vdi) hosted on Windows 7

- by AndyBaker

v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Recently for a customer demonstration there was a requirement to build a virtual box image with Oracle Enterprise Manager Cloud Control 12c. This meant installing OEL Linux 6 as well as creating an 11gr2 database and Oracle Enterprise Manager Cloud Control 12c on a single virtual box. Storage was sized at 300Gb using dynamically allocated storage for the virtual box and about 10Gb was used for Linux and the initial build. After copying over all the binaries and performing all the installations the virtual box became in the region of 80Gb used size on the host operating system, however internally it only really needed around 20Gb. This meant 60Gb had been used when copying over all the binaries and although now free was not returned to the host operating system due to the growth of the virtual box storage '.vdi' file. Once the ‘vdi’ storage had grown it is not shrunk automatically afterwards. Space is always tight on the laptop so it was desirable to shrink the virtual box back to a minimal size and here is the process that was followed. Install 'zerofree' Linux package into the OEL6 virtual box The RPM was downloaded and installed from a site similar to below; http://rpm.pbone.net/index.php3/stat/4/idpl/12548724/com/zerofree-1.0.1-5.el5.i386.rpm.html A simple internet search for ’zerofree Linux rpm’ was easy to perform and find the required rpm. Execute 'zerofree' package on the desired Linux file system To execute this package the desired file system needs to be mounted read only. The following steps outline this process. As root: # umount /u01 As root:# mount –o ro –t ext4 /u01 NOTE: The –o is options and the –t is the file system type found in the /etc/fstab. Next run zerofree against the required storage, this is located by a simple ‘df –h’ command to see the device associated with the mount. As root:# zerofree –v /dev/sda11 NOTE: This takes a while to run but the ‘-v’ option gives feedback on the process. What does Zerofree do? Zerofree’s purpose is to go through the file system and zero out any unused sectors on the volume so that the later stages can shrink the virtual box storage obtaining the free space back. When zerofree has completed the virtual box can be shutdown as the last stage is performed on the physical host where the virtual box vdi files are located. Compact the virtual box ‘.vdi’ files The final stage is to get virtual box to shrink back the storage that has been correctly flagged as free space after executing zerofree. On the physical host in this case a windows 7 laptop a DOS window was opened. At the prompt the first step is to put the virtual box binaries onto the PATH. C:\ >echo %PATH% The above shows the current value of the PATH environment variable. C:\ >set PATH=%PATH%;c:\program files\Oracle\Virtual Box; The above adds onto the existing path the virtual box binary location. C:\>cd c:\Users\xxxx\OEL6.1 The above changes directory to where the VDI files are located for the required virtual box machine. C:\Users\xxxxx\OEL6.1>VBoxManage.exe modifyhd zzzzzz.vdi compact NOTE: The zzzzzz.vdi is the name of the required vdi file to shrink. Finally the above command is executed to perform the compact operation on the ‘.vdi’ file(s). This also takes a long time to complete but shrinks the VDI file back to a minimum size. In the case of the demonstration virtual box OEM12c this reduced the virtual box to 20Gb from 80Gb which was a great outcome to achieve.

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