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  • Demantra USA Based Companies and SOX Compliance

    - by user702295
    A USA based company is assessing Demantra Trade Promotion Management (TPM) capability.  It appears that SOX is necessary in their case due to the nature of what TPM does and the necessity for auditability.  Do we have any detail on SOX compliance for Demantra? Answser ------- SOX compliance with regards to IT: 1.  Requires auditing of data changes done by who, what, when     a. Audit trail profiles can be set up for key financial series and view them in audit trail reports     b. One functionality we do not have which typically is asked for is user login history. We have only        active sessions, history is not available. 2.  Segregation of duties     a. With respect to TPM, you could have deduction and financial analyst for settlement be different        from promotion creator, promotion approver or sales team.     b. Budget Approver for funds can be different from funds consumer.     c. Promotion creator can be different than promotion approver     d. For a US customer you may have to write some custom scripts to capture promotion status change        and produce an external report as part of compliance. One additional requirement is transparency of forward commitments entered into with retailers / distributors for trade spending, promotions.  Outside of Demantra - Consumer Goods Trade Funds Analytics.

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  • Merging many documents into one in Word 2007: How to make each one start on a new page?

    - by Javier Badia
    I have 31 documents I need to merge into one, using Word 2007 on Windows 7. I read that you can go to Insert - Object - Text from file and select the documents you need. I did that and it worked fine. The thing is, each document is right against the last one. Is there any way to make it so each document starts on a new page, other than manually inserting page breaks? Here are some example pictures in case it's not clear. Suppose "document1" and "document2" are two documents I want to merge. How Word does it: How I want it to be:

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  • Runaway version store in tempdb

    - by DavidWimbush
    Today was really a new one. I got back from a week off and found our main production server's tempdb had gone from its usual 200MB to 36GB. Ironically I spent Friday at the most excellent SQLBits VI and one of the sessions I attended was Christian Bolton talking about tempdb issues - including runaway tempdb databases. How just-in-time was that?! I looked into the file growth history and it looks like the problem started when my index maintenance job was chosen as the deadlock victim. (Funny how they almost make it sound like you've won something.) That left tempdb pretty big but for some reason it grew several more times. And since I'd left the file growth at the default 10% (aaargh!) the worse it got the worse it got. The last regrowth event was 2.6GB. Good job I've got Instant Initialization on. Since the Disk Usage report showed it was 99% unallocated I went into the Shrink Files dialogue which helpfully informed me the data file was 250MB.  I'm afraid I've got a life (allegedly) so I restarted the SQL Server service and then immediately ran a script to make the initial size bigger and change the file growth to a number of MB. The script complained that the size was smaller than the current size. Within seconds! WTF? Now I had to find out what was using so much of it. By using the DMV sys.dm_db_file_space_usage I found the problem was in the version store, and using the DMV sys.dm_db_task_space_usage and the Top Transactions by Age report I found that the culprit was a 3rd party database where I had turned on read_committed_snapshot and then not bothered to monitor things properly. Just because something has always worked before doesn't mean it will work in every future case. This application had an implicit transaction that had been running for over 2 hours.

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  • What are the benefits of full VDI over Remote Desktop Services?

    - by Doug Chase
    We're talking about piloting VDI here, but the more research I do, the more it seems like it would make more sense just to upgrade and expand our TS (RDS) environment. I feel like you can pull off more sessions per core on RDS than on any VDI solution I've looked at. Is this the case? Is there a decision matrix anywhere describing the benefits of using full virtualized desktops over using a remote desktop farm? We need good video performance for clinical imaging - will this work better on one infrastructure or the other? (Does this question have a specific enough answer for it to be on SF? Regardless, I feel like having this here will be helpful for someone in the future...)

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  • How should I host a site that could potentially get a short spike in traffic of 1000%+

    - by James Simpson
    This is a purely theoretical question, but what if I had a site that would normally only get a couple thousand hits a day, but for a few days each month that could shoot to several hundred thousand or even several million hits over the period of 1-3 days. The site would be pretty bare-bones (as in, 2-3 total pages with 1-2 max MySQL queries on each page and some PHP), so bandwidth wouldn't be the issue, but sheer volume taking down the site would be the main concern. Cloud hosting seems like the best way to go, but would something like Amazon EC2, MediaTemple, or something else be the right choice in this case?

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  • Horde complains that Imp is not running

    - by Eric J.
    I'm a mostly-Windows guy tasked with setting up email on an Ubuntu 12.04 instance at AWS and hit the following error: When I browse to Horde, after entering my administrative credentials, I get the error message: A fatal error has occurred imp is not activated. Details have been logged for the administrator. I am following the following, quite detailed guide http://www.exratione.com/2012/05/a-mailserver-on-ubuntu-1204-postfix-dovecot-mysql/ This is happening at Step 20, at the text Now fire up you web browser and navigate to your server at http://mail.example.com/ to verify that you can log in as the configured administrative mail user. (of course I used my actual domain). Questions Where is Horde logging the "details"? Any thoughts on why this might happen? I found Google hits suggesting that php5-mcrypt might be missing, but I verified it is installed and up-to-date in my case.

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  • Restoring an Exchange 2010 user's calendar without rest of mailbox

    - by AlamedaDad
    I am trying to restore a user's calendar from backup, which was deleted by a sync problem on her mobile device. I've been able to restore her mailbox without a problem but I had to link it to a new AD user since she deleted the calendar several days before she reported the problem and the current backups of her account didn't include any calendar events, but all of her current email. I had to restore the mailbox from the day before she deleted everything. I've tried sharing the calendar and opening it in her account, then copying or moving the contents, but I get an error that outlook can't do the task because there are personal items. I tried bringing up the "Recovery User" I created, in Outlook and exporting the calendar events to a .pst, then importing them into the user's real account, but they all get created in a sub-folder called "Recovery User." In case it matters, she's running Outlook 2010 and we're using Exchange 2010 SP1. Thank in advance for help with this problem...Michael

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  • "the user profile service failed the logon"

    - by crazybmanp
    "the user profile service failed the logon" i had gotten this error when trying to login last night. i looked it up online and found that this was caused by an error (that is still unfound, apparently) that is causing windows to mark profiles as backup, and that the best way to fix this error is to do a system restore from the repair your computer special boot option. what i would like to know is if there someone happens to know the cause of this error, as i would not like it to happen again. Computer specifications OS: Windows 7 hard-disk check completely clean "repair startup" scan and fix: clean, no problems virus scans with kaspersky: clean (while not the usual information for specifications, i felt this info was more important for this case, any other information can be asked for.

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  • The Windows Azure Software Development Kit (SDK) and the Windows Azure Training Kit (WATK)

    - by BuckWoody
    Windows Azure is a platform that allows you to write software, run software, or use software that we've already written. We provide lots of resources to help you do that - many can be found right here in this blog series. There are two primary resources you can use, and it's important to understand what they are and what they do. The Windows Azure Software Development Kit (SDK) Actually, this isn't one resource. We have SDK's for multiple development environments, such as Visual Studio and also Eclipse, along with SDK's for iOS, Android and other environments. Windows Azure is a "back end", so almost any technology or front end system can use it to solve a problem. The SDK's are primarily for development. In the case of Visual Studio, you'll get a runtime environment for Windows Azure which allows you to develop, test and even run code all locally - you do not have to be connected to Windows Azure at all, until you're ready to deploy. You'll also get a few samples and codeblocks, along with all of the libraries you need to code with Windows Azure in .NET, PHP, Ruby, Java and more. The SDK is updated frequently, so check this location to find the latest for your environment and language - just click the bar that corresponds to what you want: http://www.windowsazure.com/en-us/develop/downloads/ The Windows Azure Training Kit (WATK) Whether you're writing code, using Windows Azure Virtual Machines (VM's) or working with Hadoop, you can use the WATK to get examples, code, PowerShell scripts, PowerPoint decks, training videos and much more. This should be your second download after the SDK. This is all of the training you need to get started, and even beyond. The WATK is updated frequently - and you can find the latest one here: http://www.windowsazure.com/en-us/develop/net/other-resources/training-kit/     There are many other resources - again, check the http://windowsazure.com site, the community newsletter (which introduces the latest features), and my blog for more.

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  • Windows and Linux applications to show cumulative uploads/downloads for each app, at a glance

    - by jontyc
    I've read few quite a few other threads on SU, but they have been focused on instantaneous/average bandwidths (B/sec) rather than cumulative download/upload totals for a period. Either that or they don't drill down to application level. Resource Monitor in Windows 7 only shows bandwidth. I've just been trying NetLimiter and whereas it can show total uploaded/downloaded, it's a case of having one stats window open per application, as opposed to a table showing all applications at once. Looking for applications for both Windows and Linux (Ubuntu), but they don't need to be the same.

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  • Redmine on Redhat/CentOS 5 Without using virtual hosts

    - by flyclassic
    I've have followed all the steps to install Redmine on CentOS 5, except for the Apache part: http://www.redmine.org/projects/redmine/wiki/HowTo_install_Redmine_on_CentOS_5 I do not want to configure a virtualhost as we are not using virtual hosts. Can I configure Redmine to run with http://hostname/redmine? Apparently it doesn't work for my case. Redmine was extracted in to the webserver document root /var/www/html/ called /var/www/html/redmine What I did was added a redmine.conf to /etc/httpd/conf.d/ with the following configuration and restarted the server: <Location "/redmine"> Options Indexes ExecCGI FollowSymLinks -MultiViews Order allow,deny Allow from all AllowOverride all PassengerEnabled On RailsBaseURI /var/www/html/redmine RailsEnv production </Location> now i got this error Further information about the error may have been written to the application's log file. Please check it in order to analyse the problem. Error message: No such file or directory - config/environment.rb Exception class: Errno::ENOENT Application root: /var/www/html Where have I gone wrong?

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  • Reminder: Premier Support for EBS 11i ends November 2010

    - by Steven Chan
    Apps sysadmins are going to have a busy year.  If you're still running your E-Business Suite environment on the 10gR2 database, I hope that you're aware that Premier Support for 10.2 ends in July 2010.  But if you're still on Oracle E-Business Suite Release 11i version 11.5.10, the impending end of Premier Support this year on November 30, 2010 is even more important.  Support windows for Oracle E-Business Suite are listed here:Oracle Lifetime Support > "Lifetime Support Policy: Oracle Applications" (PDF)Premier Support runs for five years from a product's first release.  In the case of Oracle E-Business Suite Release 11.5.10, that window was increased to six years in recognition of the challenges that some of you face in justifying major upgrades in today's economy. Here's a graphical summary of the EBS 11.5.10's support stages:First year of Extended Support fees for EBS 11.5.10 waivedRegular readers may recall that fees for the first year of Extended Support for EBS 11.5.10 are waived.  There is nothing that customers need to do to remain fully supported other than keep your support contracts current.  Higher fees for Extended Support will start December 1, 2011 for most platforms.  This is formally documented here:Technical Support Policies > "Oracle's Technical Support Policies" (PDF)

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  • links for 2010-05-10

    - by Bob Rhubart
    Announcing the MOS WCI "Community" (World of WebCenter Interaction) In this community you'll find a product related discussion forum moderated by Oracle WebCenter Interaction support engineers, recommended tips and tricks, links to knowledge base articles and best practices for setting up and administering up your environment. We hope you'll take a minute to have a look through the community. (tags: oracle otn webcenter enterprise2.0) Jason Williamson: Tuxedo Runtime for CICS and Batch Webcast "The notion that mainframes can be rehosted on open system is pretty well accepted. There are still some hold out CxO's who don't believe it, but those guys typically are not really looking to migrate anyway and don't take an honest look at the case studies, history and TPC reports." Jason Williamson (tags: oracle otn entarch tuxedo) Tom Hofte: Analyzing Out-Of-Memory issues in WebLogic 10.3.3 with JRockit 4.0 Flight Recorder Tom Hofte shows you "how to capture automatically an overall WLS system image, including a JFR image, after an out-of-memory (OOM) exception has occured in the JVM hosting WLS 10.3.3." (tags: oracle otn weblogic soa java) Install Control Center Agent on Oracle Application Server (Oracle Warehouse Builder (OWB) Weblog) Qianqian Wu show you how to Install and Configure the Application Server; Deploy the Control Center Agent to the Application Server; Optional Configuration Tasks (tags: oracle otn bi datawarehousing) Frank Buytendijk: BI and EPM Landscape "Organizations are getting more serious about ecosystem thinking. They do not evaluate single tools anymore for different application areas, but buy into a complete ecosystem of hardware, software and services. The best ecosystem is the one that offers the most options, in environments where the uncertainty is high and investments are hard to reverse. The key to successfully managing such an environment is middleware, and BI and EPM become increasingly middleware intensive. In fact, given the horizontal nature of BI and EPM, sitting on top of all business functions and applications, you could call them 'upperware.'" -- Frank Buytendijk (tags: oracle otn enterprisearchitecture bi)

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  • DRS: Unknown JNLP Location

    - by Joe
    We are using Deployment Rule Sets to limit access to the older JRE to well-known applications like - but are running into a problem. One business critical applications has the following properties (*s to protect info): title: Enterprise Services Repository location: null jar location: http://app.*.com:52400/rep/repository/*.jar jar version: null isArtifact: true The application downloads a .jnlp file, and uses java web start to execute. Since the location is null, this application cannot be targeted by a location rule. And the certificate hash method only works when the application is cached (being ran more than once). If cache storing is off, which is the case in some situations, how can this application be targeted? Or at least told to run with an older JRE on start? This problem is specifically noted in this bug Thanks!

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  • xVelocity engines compared: VertiPaq vs ColumnStore #ssas #vertipaq #xvelocity #sql #tabular

    - by Marco Russo (SQLBI)
    During the last months I and Alberto worked in several projects using Analysis Services Tabular and we had to face real world issues, such as complex queries, large data volume, frequent data updates and so on. Sometime we faced the challenge of comparing Tabular performance with SQL Server. It seemed a non-sense, because even if the same core xVelocity technology is implemented in both products (SQL Server 2012 uses ColumnStore indexes, whereas Analysis Services 2012 uses VertiPaq), we initially assumed that the better optimization for the in-memory engine used by Analysis Services would have been always better than SQL Server. However, we discovered several important things: Processing time might be different and having data on SQL Server could make ColumnStore way faster for processing. Partitioning in SQL Server might be much more effective for query performance than Analysis Services. A single query can scale easily on more processor on SQL Server, whereas in Analysis Services the formula engine is single-threaded and could be a bottleneck for certain queries. In case of a large workload with many concurrent users, storage engine cache in Analysis Services could be a big advantage over SQL Server, especially for scalability As you can see, these considerations are not always obvious and you might be tempted to make other assumptions based on these information. Well, don’t do that. Before anything else, read the whitepaper VertiPaq vs ColumnStore Comparison written by Alberto Ferrari. Then, measure your workload. Finally, make some conclusion. But don’t make too many assumptions. You might be wrong, as we did at the beginning of this journey.

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  • puppet duplicate resources and virtual resources

    - by user45097
    Overview Hi just started using Puppet and have been unable to suss something. Problem Because of normalization when I add 2 classes to a node with packages that have the same dependencies it fails. In simple terms have duplicate resources - in this case the package libssl. Note: packages are being held to prevent latest packages being installed. QUestion What's the best practice way to get round this? class ssh { package { 'openssh-server': ensure = installed, require = libssl } package { 'libssl': ensure = installed, } } class apache { package { 'apache': ensure = installed, require = libssl, } package { 'libssl': ensure = installed, } } node server { include apache include openssl-server

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  • CodeCritics.com: A no nonsense place for coders to critique code and raise awareness of standards and "good coding standards" [closed]

    - by Visionary Software Solutions
    StackOverflow has been a boon for increasing programming knowledge by allowing developers to ask for help and knowledge related to programming. Oftentimes these questions boil down to: This code is broken, fix it I don't know how to do this Is this the best approach (hard question to answer on StackExchange, but democratic) Oftentimes, however, these questions are discussed at a very high level. "I use web services with a proxy client to ..." But, as Grady Booch is fond of saying "the Truth is raw, naked, running code". Those high level descriptions can be accomplished in any ways. Programming is an Art, and there are an infinite number of different ways to do things. But some are better than others. A site devoted to Q&A can help increase knowledge...a site devoted to critique of code can help elevate standards and result in higher quality knowledge. By upvoting the most elegant ways to solve a short, concise problem statement, or just looking at a piece of code and saying "this is ugly, how can we fix it?" we can increase community participation in discussions about the substantive details of an approach: "is my commenting clear? "Is this 3 nested for-loops with a continue that breaks in a special case a good way of building an object?" "Does this extremely generic and polymorphic inheritance hierarchy have issues?") Code is an art/craft and science/engineering artifact. Doesn't it deserve the same type of review treatment as a painting and an experiment? For praising those that provide that moment of zen when looking at exceptionally good code that makes you believe in a better tomorrow, and panning those whose offal is so offensive that were you to meet them on the job you'd say "YOU! GET OUT!!!" Hence, CodeCritics. A collaborative critiquing platform in the style of StackOverflow focused solely on critiquing code that can act as a collaborative code review and assist in the discovery of Design Patterns.

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  • JDeveloper and ADF at UKOUG

    - by Grant Ronald
    This year, Oracle ADF and JDeveloper has a big showing at the UKOUG (about 22 hours worth!!)- Europe's largest Oracle User Group.  There are three days packed with awesome ADF content delivered by some of the leading lights in ADF Developement including Duncan Mills, Frank Nimphius, Shay Shmeltzer, Susan Duncan, Lucas Jellema, Steven Davelaar, Sten Vesterli (and I'll be there as well!). Please make sure you refer to the official agenda for timings but an outline is here (if you think there are any sessions I have missed let me know and I will add them) Monday 10:00 - 10:45 - Deepdive into logical and physical data modeling with JDeveloper 10:00 - 12:15 - Debugging ADF Applications 12:15 - 13:15 - Learn ADF Task Flows in 60 Minutes 14:30 - 15:15 - ADF's Hidden Gem - the Groovy scripting language in Oracle ADF 15:25 - 16:10 - ADF Patterns for Forms Conversions 16:35 - 17:35 - Dummies Guide to Oracle ADF 16:35 - 17:35 - ADF Security Overview - Strategies and Best Practices 17:45 - 18:30 - A Methodology for Enterprise Applications with Oracle ADF Tuesday 09:00 - 10:00 - Real World Performance Tuning for Oracle ADF 11:15 - 12:15 - Keynote: Modern Development, Mobility and Rich Internet Applications 11:15 - 12:15 - Migration to Fusion Middleware 11g: Real world cases of Forms, ADF and Identity Management upgrades 14:40 - 15:20 - What's new in JDeveloper 11gR2 14:40 - 15:20 - Development Tools Roundtable 15:35 - 16:20 - ALM in Jdeveloper is exciting! 16:40 - 17:40 - Moving Oracle Forms to Oracle ADF: Case Studies Wednesday 09:00 - 10:00 - Building a Multi-Tasking ADF Application with Dynamic Regions and Dynamic Tabs 10:10 - 10:55 - Building Highly Reusable ADF Taskflows 12:30 - 13:30 - Design Patterns, Customization and Extensibility of Fusion Applications 14:25 - 15:10 - Continuous Integration with Hudson: What a year! 14:00 - 17:00 - Wednesday Wizardry with Fusion Middleware - Live application development demonstration with ADF, SOA Suite 15:20 - 16:05 - Adding Mobile and Web 2.0 UIs to Existing Applications - The Fusion Way  16:15 - 17:00 - Leveraging ADF for Building Complex Custom Applications

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  • How to backup boot information of a PC's Hard Disk?

    - by Bear Bear
    I just installed Windows 7 on a partition of my hard disk and I'm planning to install Vista and Windows 8 on other partitions on the same disk, and maybe a few Linux distributions too. Before I install other Operating Systems, I would like to backup the boot information, just to make sure I can get back to Windows 7 in case anything goes wrong with the booting data. I already made a backup of the MBR using MBRFix but I'm wondering if I should save some Boot Sector from the Windows 7 partition? I noticed that Windows Vista install DVD has a "bootrec.exe" utility in the recovery console (Shift+F10) and it has some options to rewrite the boot sector of the partitions. Therefore I wonder if there is any utility (preferably on Hiren's BootCD) to backup/write the boot sector I would also like to know how to backup the boot data of a Linux installation

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  • git init --bare permission denied on 16gb USB stick

    - by Sour Lemon
    I am using GIT on a Windows 7 machine (64 bit) and have been learning how to use GIT to version control my files. Now I want to be able to create a --bare repository on an external device (in this case a 16gb USB stick) but unfortunately when I try to create a --bare repository on it I get the following error: f:/: Permission denied I am using the GIT Bash program which is installed with GIT on Windows machines, so these are the commands I am typing in (I am also opening the program as administrator by holding ctrl + shift when I open it) cd /f git init --bare f:/: Permission denied However if I create a normal repository it works just fine: cd /f git init Initialized empty repository in f:/.git/ Can anybody shed some light on why I can't create a --bare repository? Any help would be much appreciated.

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  • Oracle TechCast Live: "MySQL 5.5 Does Windows"

    - by bertrand.matthelie(at)oracle.com
    @font-face { font-family: "Arial"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }a:link, span.MsoHyperlink { color: blue; text-decoration: underline; }a:visited, span.MsoHyperlinkFollowed { color: purple; text-decoration: underline; }div.Section1 { page: Section1; } Interested in MySQL on Windows? Join our next Oracle TechCast Live on Tuesday January 11th at 10.00 am PT! MySQL Product Manager Mike Frank will then tell you all about the major MySQL 5.5 performance gains on Windows.   In case you're not familiar with the Oracle TechCast Live events, they're akin to online "fireside chats" with experts about new tools, technologies and trends in application development. They also include live Q&A sessions, and you can ask questions via Twitter & Facebook. You can check out a few archived sessions here.   Get ready to ask your questions to Mike!   We hope many of you will join.

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  • Scene Graph for Deferred Rendering Engine

    - by Roy T.
    As a learning exercise I've written a deferred rendering engine. Now I'd like to add a scene graph to this engine but I'm a bit puzzled how to do this. On a normal (forward rendering engine) I would just add all items (All implementing IDrawable and IUpdateAble) to my scene graph, than travel the scene-graph breadth first and call Draw() everywhere. However in a deferred rendering engine I have to separate draw calls. First I have to draw the geometry, then the shadow casters and then the lights (all to different render targets), before I combine them all. So in this case I can't just travel over the scene graph and just call draw. The way I see it I either have to travel over the entire scene graph 3 times, checking what kind of object it is that has to be drawn, or I have to create 3 separate scene graphs that are somehow connected to each other. Both of these seem poor solutions, I'd like to handle scene objects more transparent. One other solution I've thought of was traveling trough the scene graph as normal and adding items to 3 separate lists, separating geometry, shadow casters and lights, and then iterating these lists to draw the correct stuff, is this better, and is it wise to repopulate 3 lists every frame?

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  • Best MTA setup for home or laptop computers - not server

    - by thomasrutter
    Hello, What is a good MTA (e.g. Postfix or something else) setup for a home computer behind a NAT, or a laptop that connects to various different wifi networks? I've read a lot of Postfix tutorials on how to set it up this way or that, but they are usually geared towards computers that are servers ie they have a static IP have a domain name are always connected to the same network My requirements are, I guess: Ability to forward mail for "root" to another server of my choosing. No listening for incoming SMTP connections - outgoing only Ability to route outgoing mail via an external SMTP server with authentication (and perhaps encryption) If not Postfix, I need an MTA which can queue up mails in case it temporarily has no internet connection.

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  • Restoring an Ubuntu Server using ZFS RAIDZ for data

    - by andybjackson
    Having become disillusioned with hacking Buffalo NAS devices, I've decided to roll my own Home server. After some research, I have settled on an HP Proliant Microserver with Ubuntu Server and ZFS (OS on 1 Ext4 disk, Data on 3 RAIDZ disks). As Joel Spolsky and Geoff Atwood say with regards to backup, I can't rest until I have done a restore in all of the failure scenarios that I am seeking to protect against. Q: How to configure Ubuntu Server to recognise a pre-existing RAIDZ array? Clearly if one of the data disks die - then that is a resilvering scenario, which is well documented. If two of the data disks die, then I am into regular backup/restore land. If the OS dies and I can restore, also an easy scenario. But if the OS dies and I can't restore, then I need to recreate an Ubuntu server. But how do I get this to recognise my RAID-Z array? Is the necessary configuration information stored within and across the RAIZ array and simply need to be found (if so, how)? Or does it reside on the OS ext4 disk (in which case how do I recreate it)?

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  • What do you think are the biggest software development issues, in small to medium businesses?

    - by Ron-Damon
    Hi, I own a small software development company that developes Web software to other small and medium companies in Chile. The business process is very complex and it is hard to stablish where to put the efforts to make our company better, more efficient, and give better solutions. I'm also a TI master's degree student and i'm making a paper about this subject, so any help would be great to help my company and my paper. I have considered 3 areas for the problems: 1) Software development problems 2) Web development problems 3) Small and Medium companies problems I don't know about you, but at least this "business formula" in Chile has not received very much support but it is getting better, but today my company is far from being self-sufficient. UPDATE: Thanks guys for your support so far, i'm updating because i have somewhat enough information so i decided to go deeper within the subjects, wish i would like you to consider for your next answers/commentaries on the subject: 1) Software development problems (3) 1.1 Incomplete problem picture 1.2 Useless delivered software 1.3 Unrealistic or inadequate schedule 2) Web development problems (3) 2.1 Apparently non-viable implementation 2.2 Unefficient module construction design 2.3 Reduced result system inter-operability 3) Small and Medium companies problems (3) 3.1 Very specific, but narrowed requerired system characteristics 3.2 Developed system is not used 3.3 Positivist demand for activities in project execution There are only 3 problems for category, to deliberately keep a thiner scope. Also, i have considered that it would have been apropiated to separate the third clasification on two, but won't be doing it just now: 3) Small and Medium software developement providers problems 4) Small and Medium software developement clients problems In that case, i think i would have made the scope of the problem wider and it is not what i want to do now, until at least i'm very trough with the other two clasifications. What you think?

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