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  • Intelligence as a vector quantity

    - by Senthil Kumaran
    I am reading this wonderful book called "Coders at Work: Reflections on the Craft of Programming" by Peter Seibel and I am at part wherein the conversation is with Joshua Bloch and I found this answer which is an important point for a programmer. The paragraph, goes something like this. There's this problem, which is, programming is so much of an intellectual meritocracy and often these people are the smartest people in the organization; therefore they figure they should be allowed to make all the decisions. But merely the fact they are the smartest people in the organization does not mean that they should be making all the decisions, because intelligence is not a scalar quantity; it's a vector quantity. Here at the last sentence, I fail to get the insight which is he trying to share. Can someone explain it in a little further as what he means by a vector quantity, possibly trying to present the same insight. Further down, I get the point that he is not taking about having an organization where non-technical people (sometimes clueless) can be managers of the technical people for some reason that they can spend more time to write emails well, because the very next statement following the above paragraph was. And if you lack empathy or emotional intelligence, then you shouldn't be designing APIs or GUIs or languages. I understand that he is saying that in Software engineering, programmers should know how the users will see their product and design for them. I felt the above paragraph was very interesting.

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  • What Should You Look for In a CRM Demo?

    - by charles.knapp
    I have helped firms evaluate software demos and delivered demos in diverse industries such as manufacturing, healthcare, life sciences, and travel (to name just a few). Here are a few suggestions. First, which vendor has the best fit for your industry? Make sure that the vendor demo staff tell you clearly throughout the demo (not just in a passing comment), what portion of each business process and screen is standard, what has been configured, what has been custom coded, and what has been provided by a partner. If you don't keep asking, what you buy may be less useful than what you saw. This will lead to added (and unbudgeted) costs and time. Second, what are the roles of the primary users? What are their top-most needs, such as exception-oriented dashboards or rapid data entry? Can you get a demo for each key role, showing how the software fits a typical workday? Have the vendor repeatedly tell you what is standard, configured, custom coded, or provided by a partner. Third, how well does the demo balance ease of use with completeness of business processes? One common approach is to hide needed fields or steps that are of low visual value. Another approach is to focus heavily on a visually appealing capability, while downplaying the fit with your key business processes. Result: despite their business acumen, demo attendees may not focus adequately on gaps in business fit So, look for complete disclosure and complete CRM. To arrange a demo from Oracle, please visit http://www.oracle.com/crm.

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  • Centralized Project Management Brings Needed Cost Controls to Growing Brazilian Firm

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Fast growth and a significant increase in business activities were creating project management challenges for CPqD, a developer of innovative information and communication technologies for large Brazilian organizations. To bring greater efficiency and centralized project management capabilities to its operations, CPqD chose Oracle’s Primavera P6 Enterprise Project Portfolio Management. “Oracle Primavera is an essential tool for our day-to-day business, and I notice the effort Oracle makes to constantly innovate and to add more functionality in an increasingly shorter period of time,” says Márcio Alexandre da Silva, IT department project coordinator, CPqD. He explains that before CPqD implemented the Oracle solution, the company did not have a corporate view of projects. “Our project monitoring was decentralized and restricted to each coordinator,” the project coordinator says. “With the Oracle solution, we achieved actual shared management, more control, and budgets that stay within projections.” Among the benefits that CPqD now enjoys are The ability to more effectively identify how employees are allocated, enabling managers to increase or reduce resources based on project scope, as well as secure the resources required for unexpected projects and demands A 75 percent reduction in the time it takes to collect project data and indicators—automated and centralized collection means project coordinators no longer have to manually compile information that was spread among various systems Read the complete CPqD company snapshot Read more in the October Edition of the quarterly Information InDepth EPPM Newsletter Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • SQL Saturday 27 (Portland, Oregon)

    - by BuckWoody
    I’m sitting in the Seattle airport, waiting for my flight to Silicon Valley California for the SQL Server 2008 R2 Launch Event. By some quirk of nature, they are asking me to Emcee the event – but that’s another post entirely.   I’m reflecting on the SQL Saturday 27 event that was just held in Portland, Oregon this last Saturday. These are not Microsoft-sponsored events – it’s truly the community at work. Think of a big user-group meeting – I mean REALLY big – held in a central location, like at a college (as ours was) or some larger, inexpensive venue like that. Everyone there is volunteering – it’s my own money and time to drive several hours to a hotel for the night, feed myself and present. It’s their own time and money for the folks that organize the event – unless a vendor or two steps in to help. It’s their own time and money for the attendees to drive a long way, spend the night and their Saturday to listen to the speakers. Why do all this?   Because everybody benefits. Every speaker learns something new, meets new people, and reaches a new audience. Every volunteer does the same. And the attendees? Well, it’s pretty obvious what they get. A 7Am to 10PM extravaganza of knowledge from every corner of the product. In fact, this year the Portland group hooked up with the CodeCamp folks and held a combined event. We had over 850 people, and I had everyone from data professionals to developers in my sessions.   So I’ll take this opportunity to do two things: to say “thank you” to all of the folks who attended, from those who spoke to those who worked and those who came to listen, and to challenge you to attend the next SQL Saturday anywhere near you. You can find the list here: http://www.sqlsaturday.com/. Don’t see anything in your area? Start one! The PASS folks have a package that will show you how. Sure, it’s a big job, but the key is to get as many people helping you as possible. Even if you have only a few dozen folks show up the first time, no worries. The first events I presented at had about 20 in the room. But not this week.   See you at the Launch Event if you’re near the San Francisco area tomorrow, and see you at the Redmond SQL Saturday and TechEd if not.   Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • how do I write a functional spec quickly and efficiently

    - by giddy
    So I just read some fabulous articles by Joel on specs here. (Was written in 2000!!) I read all 4 parts, but Im looking for some methodical approaches to writing my specs. Im the only lonely dev, working on this fairly complicated app (or family of apps) for a very well known finance company. I've never made something this serious, I started out writing something like a bad spec, an overview of some sorts, and it has wasted a LOT of my time. Ive also made 3 mockup-kinda-thingies for my client so I have a good understanding of what they want. Also released a preview (a throw away working app with the most basic workflow), and Ive only written and tested some of the very core/base systems. I think the mistake Ive been making so far is not writing a detailed spec, so Im getting to it now. So the whole thing comprises of An MVC website (for admins & data viewing) 2 Silverlight modules (For 2 specific tasks) 1 Desktop Application Im totally short on time, resources and need to get this done quick, also, need to make sure these guys read it up equally quick and painlessly. So how do I go about it, Im looking for any tips, any real world stuff, how do you guys usually do it? Do you make a mock screenie of every dialog/form/page? Im thinking of making a dummy asp.net web forms project, then filling in html files in folders and making it look like my mvc url structure. Then having a section in the spec for the website and write up a page for every URL Ive got with a screenie. For my win forms app, Ive made somewhat of a demo Win Form project, would I then put in a dialog or stucture everything as I would in the real app and then screen shot it?

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  • Cross-Platform Migration using Heterogeneous Data Guard

    - by Roy F. Swonger
    Most people think of Data Guard as a disaster recovery solution, and it certainly excels in that role. However, did you know that you can also use Data Guard for platform migration under some conditions? While you would normally have your primary and standby Data Guard systems running on the same OS and hardware platform, there are some heterogeneous combinations of primary and stanby system that are supported by Data Guard Physical Standby. One example of heterogenous Data Guard support is the ability to go between Linux and Windows on many processor architectures. Another is the support for environments that are running HP-UX on both PA-RIsC and Itanium hardware. Brand new in 11.2.0.2 is the ability to have both SPARC Solaris and IBM AIX on Power Systems in the same Data Guard environment. See My Oracle Support note 413484.1 for all the details about supported platform combinations. So, why mention this in an upgrade blog? Simple: much of the time required for a platform migration is usually spent copying files from one system to another. If you are moving between systems that are supported by heterogenous Data Guard, then you can reduce that migration downtime to a matter of minutes. This can be a big win when downtime is at a premium (and isn't downtime always at a premium? In addition, you get the benefit of being able to keep the old and new environments synchronized until you are sure the migration is successful! A great case study of using Data Guard for a technology refresh is located on this OTN page. The case study showing CERN's methodology isn't highlighted as a link on the overview page, but it is clickable. As always, make sure you are fully versed on the details and restrictions by reading the available documentation and MOS notes. Happy migrating!

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  • Suggestions required to build an ECommerce Platform

    - by Haris
    For a prospective client we have to offer a solution to provide following system: CMS Order Management Shopping Cart CRM Helpdesk Accounting & Finance Custom Functions In order to save time and to avoid reinvent the wheel our idea is to integrate different off-the-shelf solutions. Their first requirement is that the system has to be hosted in their country which I think will exclude application like Aplicor, Netsuite & Salesforce. Basically the nucleaus would be the CMS which would integrate all the other apps. PHP or .Net based solutions would be our preferences as have inhouse expertise. So far following are few combinations I have come up with: Joomla (CMS) + Virtuemart (Cart+Ordering) + Sugar CRM + Open ERP (finance) + OTRS Magento (CMS+Cart+Ordering) + Sugar CRM + Open ERP (finance) + Helpdesk Ultimate Drupal (CMS) + Ubercart (Cart+Ordering) + Sugar CRM + Open ERP (finance) + Support Ticketing System Sharepoint (CMS) + OptimusBt (Cart+Ordering) + Dynamics CRM + Great Plains + SharepointHQ Dotnetnuke (CMS) + DNNSpot (Cart+Ordering) + Sigma Pro (CRM+Helpdesk) + Open ERP For Helpdesk I liked Zendesk but the server location was the stopping factor, similar for finance and CRM I liked Aplicor. I would not like to go into detailed requirements as it would make things very complex. Could you please suggest me which options are worth enough to start looking into? What other options we have?

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  • CRM Goes to School, Supports Enrollment Growth

    - by Tony Berk
    At Post University in Waterbury, CT, the focus is on the student. Generally, the first interaction from a potential student is a lead, which can come from a variety of sources. Any delay in following up with the interested student (the lead) affects the conversion success rate, i.e., the likelihood of enrollment. By implementing Oracle CRM On Demand, Post University automated the admissions process so the admissions counselors are in direct contact with the students and eliminated many manual steps. The admissions and marketing teams, as well as the students, benefit from the new streamlined process. Up next, Post University, plans to increase the efficiency of the student retention processes with the expansion of Oracle CRM On Demand. Take a look at the video to learn more about Post University's Oracle CRM On Demand implementation: Congrats to Post University, and Apex IT, their implementation partner, on the successful implementation!

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  • Why The Athene Group Chose Fusion CRM

    - by Tony Berk
    A guest post by Vikas Bhambri, Managing Partner, The Athene Group This year, The Athene Group (www.theathenegroup.com) celebrated our tenth anniversary. The company has accomplished a lot in ten years overcoming a number of hurdles and challenges to have grown organically to a 150+ person global company with offices in the US, UK, and India and customers in the US, Canada, and Europe. Now more than ever with the current global landscape from an economic and competitive standpoint it was vital that we make some changes to remain successful for the next ten years. There were two key initiatives that we discussed internally that would enable us to successfully accomplish this – collaboration and the concept of “insight to action”. With our existing Oracle CRM On Demand platform we had components of this but not the full depth and breadth that we were looking for. When we started to discuss Fusion CRM we immediately saw several next generation tools that would embrace these two objectives. For a consulting and development organization the collaboration required between business development and consulting delivery is as important as the collaboration required during the projects between the project delivery and account management teams. The Activity Streams functionality in Fusion CRM immediately addressed the communication of key discussion topics and exchanges around our clients. Of course when we saw the Oracle Social Network (which is part of our Fusion CRM roadmap) we were blown away. The combination OSN and our CRM is going to make us more effective as we discuss and work cohesively on client engagements – ensuring mutual success for both Athene and our clients. When we looked at “insight to action” we saw that we had a great platform when folks were at their desks, unfortunately a lot of our business development and consulting folks are on the road. The Fusion Mobile Sales and Fusion Outlook Desktop provide information to our teams when they are on the go. So that they can provide real-time information and react to real-time information provided by their peers. We are in the early stages of our transformative experience with Fusion CRM but we believe the platform along with our people and processes are going to help us achieve our goals in the future.

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  • SQL Saturday 27 (Portland, Oregon)

    - by BuckWoody
    I’m sitting in the Seattle airport, waiting for my flight to Silicon Valley California for the SQL Server 2008 R2 Launch Event. By some quirk of nature, they are asking me to Emcee the event – but that’s another post entirely.   I’m reflecting on the SQL Saturday 27 event that was just held in Portland, Oregon this last Saturday. These are not Microsoft-sponsored events – it’s truly the community at work. Think of a big user-group meeting – I mean REALLY big – held in a central location, like at a college (as ours was) or some larger, inexpensive venue like that. Everyone there is volunteering – it’s my own money and time to drive several hours to a hotel for the night, feed myself and present. It’s their own time and money for the folks that organize the event – unless a vendor or two steps in to help. It’s their own time and money for the attendees to drive a long way, spend the night and their Saturday to listen to the speakers. Why do all this?   Because everybody benefits. Every speaker learns something new, meets new people, and reaches a new audience. Every volunteer does the same. And the attendees? Well, it’s pretty obvious what they get. A 7Am to 10PM extravaganza of knowledge from every corner of the product. In fact, this year the Portland group hooked up with the CodeCamp folks and held a combined event. We had over 850 people, and I had everyone from data professionals to developers in my sessions.   So I’ll take this opportunity to do two things: to say “thank you” to all of the folks who attended, from those who spoke to those who worked and those who came to listen, and to challenge you to attend the next SQL Saturday anywhere near you. You can find the list here: http://www.sqlsaturday.com/. Don’t see anything in your area? Start one! The PASS folks have a package that will show you how. Sure, it’s a big job, but the key is to get as many people helping you as possible. Even if you have only a few dozen folks show up the first time, no worries. The first events I presented at had about 20 in the room. But not this week.   See you at the Launch Event if you’re near the San Francisco area tomorrow, and see you at the Redmond SQL Saturday and TechEd if not.   Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • New website - best practice for requirements specs? [closed]

    - by Alex K.
    Possible Duplicate: Extracting user requirements from a person who does not know how to express himself As a hobby freelancer I'm new to this. I've never had a non-technical client before explain to me what his future website is supposed to do. A person wants me to make a website for him and he basically explained to me what's it about. However, he's not a technical person and he just doesn't understand what I need to know and how to properly describe/explain it to me. When I ask him how a user is supposed to submit an entry to the website he told me "He fills out a form.", which is not really helping me. This was just an example, it goes on for other sections of the website as well which are a lot harder to explain. The website will be aimed at a specific professional user demographic and I have no clue about their profession and how their industry works. I tried to find some good Product Requirements Document templates on Google but none of them really seemed like they could help him understand how to write it so I can understand what he wants/needs. Can somebody please give me a hint on how to deal with such non-technical clients?

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  • EJIE usage of Oracle WebLogic Server and Oracle Coherence

    - by rob.misek
    Watch Mike Lehmann, Senior Director of Product Management from Oracle and Oscar Guadilla, Senior Architect from EJIE, Basque Government's IT Company, discuss EJIE's implementation of Oracle WebLogic Server and Oracle Coherence. Hear EJIE's history with Oracle WebLogic Server, how and why they are using it for its web application platform, common services, file services, and intranet and the benefits they are gleaning. In addition, hear how EJIE is using WebLogic JMS for document management common service integration in its Eco-government project. Watch from the beginning or jump to the details of their Coherence usage (10:15)

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  • Impacting the Future through Collaboration at Alliance 14

    - by Jeb Dasteel-Oracle
    We’re hearing good things about the Alliance 14 conference held in Las Vegas by the Higher Education Users Group (HEUG) back in March. For those of you who aren’t familiar with Alliance 14 conferences, they are global events dedicated to enhancing and educating its members and the world on how higher educational institutions can utilize Oracle applications to change how they do business. The HEUG is an all-volunteer organization made up of individuals who collaborate with Oracle as part of the evolving higher education industry. Conference participants network with peers from other institutions (regionally and globally) to share the challenges; discuss solutions and ideas, and collaborate on HEUG strategic initiatives. The HEUG enables each institution to be a part of the ever-changing Oracle landscape. Watch the video below and hear directly from the attendees about their experience with Oracle and how being part of the HEUG has allowed them to  collaborate with one of their most importance resources... and with each other. Oracle is committed to fostering a strong and independent network of user groups worldwide. Currently over 900+ groups provide dynamic forums for customers to share information, experiences and expertise. If you’re interested in more information or joining an Oracle User Group, click and become part of a vibrant network of engaged users finding the best ways to get the most value from their Oracle investment and collaborating to provide a unified feedback voice to Oracle. Catch you next time, Jeb

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  • Successfully Deliver on State and Local Capital Projects through Project Portfolio Management

    - by Sylvie MacKenzie, PMP
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} While the debate continues on Capitol Hill about which federal programs to cut and which to keep, communities and towns across America are feeling the budget crunch closer to home. State and local governments are trying to save as many projects as they can without promising too much to constituents – and they, in turn, want to know where their tax dollars are going. Fortunately, with the right planning and management, you can deliver successful projects and portfolios on a limited budget. Watch the replay of our recent webcast with Oracle Primavera and Industry Product Manager Garrett Harley that will demonstrate how state and local governments can get the most out of their capital projects and learn how two Oracle Primavera customers have implemented project portfolio management practices to: Predict the cost of long-term capital programs and projects Assess risk and mitigation strategies Collaborate and track performance across government agencies Speakers: Garrett Harley, Industry and Product Manager, Oracle Primavera Cory Davis, Director of Capital Renovation and New Construction, Chicago Public Schools Julie Owen, PSP™, CCC™, Sr. Project Controls Manager,LA Metro Transit Authority With the right planning and management, state and local governments can deliver successful projects on a limited budget. 1024x768 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:"Times New Roman";}

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  • Is ignoring clients data during an automatic upgrading acceptable?

    - by A competent translator
    I recently faced a deletion of my calendar and notes data inside a third party application ( Horde ) on my online space. When I told the web hosting provider they replied that they were doing an upgrade to system software (!!) and client third party applications are not within their reach or backup policy. They don't even have a backup of my data. Is this practice acceptable from a web hosting provider, even for an individual clients ? I know that backing up my data is my responsibility but I anticipated that backup copies done by the host would be available when needed.

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  • Hostmonster can't change domains around?

    - by loneboat
    (question imported from http://superuser.com/q/204439/53847 ) Horrible title, but I couldn't think of a succinct way to summarize it to fit. I have HostMonster for my web hosting. I have several domain names under the same account (using the same web space, IP address, etc...). Every HM account has one domain set up as the "main domain", and all other domains are "secondary". The only way I have ever encountered this being an issue is in trying to use HTTPS - since (from my limited understanding) HTTPS encrypts headers, you can't route HTTPS requests to different virtual hosts on a server - only unencrypted requests, since it must look in the request to know where to route it. When I registered for my account, I only had one domain name (A). I have since added domain names (B), (C), (D), etc... At one point I switched domain name (B) to be my "main" domain name - so I could use HTTPS with it. I have since sold domain name (B), and would like to make domain name (A) my "main" one again (as it was before), but HM support says, "no, once a domain name has been a 'main' domain name on an account once, we can't set it up to be a 'main' domain name again. You're welcome to use domains (C), or (D), though.". They tell me the only way to reuse domain (A) as a "main" domain would be to set up a new account and transfer over all my files. I'm confused here. If I have domains (D), (E), and (F), they say I'm welcome to make one of them my new main domain name, just never (A) again, since I've already "used" it once. Calls to support only reveal that they can't let me do it because doing so would somehow "break" my account. Can anyone think of any good reason why this should be so? The only thing I can think is that maybe they're using the domain names as keys in some database or something? But if that's the case, that's ridiculous - they need to reorganize their databases!

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  • Reputable web host in mainland China? [closed]

    - by darren
    Possible Duplicate: How to find web hosting that meets my requirements? We currently have a rather poorly set up Windows 2003 box with little to no support based in Shanghai; with no control panel/mail server. I am told for legal/business reasons the host must be based in the same location as the company for the website; but this could well be misinformation. Are there any well-known, quality hosts in China that offer reliable English-speaking support? We did consider GoDaddy on the west coast of America, but were informed of the risk of the site being shut down without any notice. We don't have any technically-minded contacts out there to advise, and hoping that someone will have some more experience in this department. Thank you.

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  • How are we supposed to deal with Customers who don't give a damn?

    - by J.T.S.
    I have some customers, who expect everything for next to nothing. They also want things to be a certain way, or look a certain way, but when explaining to them why it's not a good idea, and offering suggestions, they don't listen. When things go wrong, they get moody, and demand I do something about it, but when told that it's because they wanted it that way, they don't listen. I've found that after years of being around these types of people, it's had a major impact on the way I deal with people I can't stand, and I've seriously run out of ideas. How do you deal with people who never listen, never learn, and want everything for free?

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  • What are the recommended minimum payment options on an e-commerce site?

    - by Mantorok
    I've recently released a site that presently integrates with PayPal for taking payments, this doesn't require you to hold a PayPal account as you can submit credit cards through the PayPal checkout without having to sign-up etc. But what other options would you say were recommended or perhaps even required to ensure you capture as many potential customers as possible? EDIT: We accept payments worldwide by the way.

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  • How to deal with users who think their computer could think?

    - by DavRob60
    Along my career, I had to deal with users who think their computer could think: My computer hates me! or He just do this so he could laugh at me! This is often a joke, but some users are serious. It's easy when I know the causes of the problem, but when it's unexpected behavior it's more complicated. In those cases, I usually turn it as a joke, putting that on the fault of moon phases and tide, but they are likely to prefer their explanations. Do you have any tricks to deal with those users?

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  • What can I do to make my eService website customers feel it is a luxurious service? [closed]

    - by Farshid
    I'm developing an e-service website that its monetization model is via paid membership. Beside quality service and content, because I'm serving them for a high fee, I want to make them feel like it is a personal, unparalleled kind of service and I want to spend money for creating things that I give them after their registration such as a beautiful physical membership card so that I can use the effect of mouth-words better and beside that let them be proud about the service. I've tried my best to develop the site experience classy and I'm looking for things in real world to send them after their registration (such as membership card and a small paper tutorial). What are your suggestions? Have you seen things like this before that a website sends you some physical things for making you more loyal and/or something like that? Please kindly share your experiences/suggestions.

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  • Spring.net customer namespace parser

    - by ListenToRick
    I have a customer parser which looks like this: [NamespaceParser( Namespace = "http://mysite/schema/cache", SchemaLocationAssemblyHint = typeof(CacheNamespaceParser ), SchemaLocation = "/cache.xsd" ) ] public class CacheNamespaceParser : NamespaceParserSupport { public override void Init() { RegisterObjectDefinitionParser("cache", new CacheParser ()); } } public class CacheParser : AbstractSimpleObjectDefinitionParser { protected override Type GetObjectType(XmlElement element) { return typeof(CacheDefinition); } protected override void DoParse(XmlElement element, ObjectDefinitionBuilder builder) { } protected override bool ShouldGenerateIdAsFallback { get { return true; } } } in the web config i have the following configuration.... <spring> <parsers> <parser type="Spring.Data.Config.DatabaseNamespaceParser, Spring.Data"/> <parser type="App.Web.CacheNamespaceParser, WebApp" /> </parsers> When I run the project I get the following error: An error occurred creating the configuration section handler for spring/parsers: Invalid resource name. Name has to be in 'assembly:<assemblyName>/<namespace>/<resourceName>' format. I put a break point in the CacheNamespaceParser init method and it is called. If I remove from the web config all is well! Any ideas whats wrong

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  • What are ProductCode & UpgradeCode & GUID? How to detect if certain application/library is already i

    - by claws
    I've already gone through: http://stackoverflow.com/questions/211192/check-if-the-application-is-already-installed http://stackoverflow.com/questions/488717/detecting-if-a-program-is-already-installed-with-nsis http://nsis.sourceforge.net/Add_uninstall_information_to_Add/Remove_Programs My questions are little more in depth and little more general. So, as you understood my problem is that I want to check if "Certain Applications" are already installed on the user's machine? I'm generating the installer using Advanced Installer. First few questions: What is Upgrade Code? Advanced installer has option, Product Version (identify by Upgrade Code) What is Product Code? Advanced installer Product Version (identify by Product Code) Component is installed : GUID. What is GUID? All the above three has values like this: {49EB7A6A-1CEF-4A1E-9E89-B9A4993963E3} I don't know what these values are but it seems that computer is recognizing software using this kind of strange ID. My required applications are MySQL DBMS MySQL .NET Connector One fact that I discovered is Upgrade Code & Product Code can be extracted from its "msi installer". MySQL Server Installer = mysql-5.1.43-win32.msi Upgrade Code = {49EB7A6A-1CEF-4A1E-9E89-B9A4993963E3} Product Code = {0ECED7D8-FF53-4DC9-958E-C2177F528DE4} GUID (for component Installed) = ???? Uninstall Path = HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0ECED7D8-FF53-4DC9-958E-C2177F528DE4} Installer = mysql-5.1.46-win32.msi Upgrade Code = {49EB7A6A-1CEF-4A1E-9E89-B9A4993963E3} Product Code = {EA8FDE5A-2B33-4EDD-B7E7-8D179DF731A5} GUID (for component Installed) = ???? Uninstall Path = HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{EA8FDE5A-2B33-4EDD-B7E7-8D179DF731A5} Installer = mysql-essential-5.1.46-win32.msi Upgrade Code = {49EB7A6A-1CEF-4A1E-9E89-B9A4993963E3} Product Code = {AD33AF2C-6485-4106-B012-1D9CDC88A454} GUID (for component Installed) = ???? Uninstall Path = HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{AD33AF2C-6485-4106-B012-1D9CDC88A454} Installer = mysql-essential-5.1.46-win32.msi Upgrade Code = {49EB7A6A-1CEF-4A1E-9E89-B9A4993963E3} Product Code = {9A4DA7EF-A7B9-4282-90AD-10976AA24E69} GUID (for component Installed) = ???? Uninstall Path = HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9A4DA7EF-A7B9-4282-90AD-10976AA24E69} Observation from above data: UpgradeCode of a software is constant & is irrespective of its version. ProductCode is version specific & it is used by the MSI internally which is actually reasonable because. MSI allows applications of different versions to be installed side by side. I don't know how to find GUID. MySQL ADO .NET Driver Installer = mysql.data.5.2.5.msi Upgrade Code = --- Product Code = {5FD88490-011C-4DF1-B886-F298D955171B} GUID (for component Installed) = ???? Installer = mysql.data.6.2.2.msi Upgrade Code = --- Product Code = {5FD88490-011C-4DF1-B886-F298D955171B} GUID (for component Installed) = ???? UninstallPath =HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5FD88490-011C-4DF1-B886-F298D955171B} Installer = mysql.data.6.2.3.msi Upgrade Code = --- Product Code = {5FD88490-011C-4DF1-B886-F298D955171B} GUID (for component Installed) = ???? Observations from above data: - surprisingly, it couldn't find UpgradeCode from installer of mysql.data.*.msi. I wonder why? This contradicts with my above observation. - ProductCode for all different versions is same here. This again contradicts my above observations. -I still don't know how to find GUID. Now, What exactly are these ProductCode & UpgradeCode & GUID. Which denotes what? Why are above observations contradicting? I don't care about versions. I don't want to depend on Application Name then how do I check if MySQL driver & MySQL ADO .NET. Does detection become simple if they are .NET assemblies? How to do then? I don't want to ship the assemblies with my deployed files.

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  • Project Naming Convention Feedback Please

    - by Sam Striano
    I am creating a ASP.NET MVC 3 application using Entity Framework 4. I am using the Repository/Service Pattern and was looking for feedback. I currently have the following: MVC Application (GTG.dll) GTG GTG.Controllers GTG.ViewModels Business POCO's (GTG.Business.dll) This contains all business objects (Customer, Order, Invoice, etc...) EF Model/Repositories (GTG.Data.dll) GTG.Business (GTG.Context.tt) I used the Entity POCO Generator Templates. GTG.Data.Repositories Service Layer (GTG.Data.Services.dll) GTG.Data.Services - Contains all of the service objects, one per aggregate root. The following is a little sample code: Controller Namespace Controllers Public Class HomeController Inherits System.Web.Mvc.Controller Function Index() As ActionResult Return View(New Models.HomeViewModel) End Function End Class End Namespace Model Namespace Models Public Class HomeViewModel Private _Service As CustomerService Public Property Customers As List(Of Customer) Public Sub New() _Service = New CustomerService _Customers = _Service.GetCustomersByBusinessName("Striano") End Sub End Class End Namespace Service Public Class CustomerService Private _Repository As ICustomerRepository Public Sub New() _Repository = New CustomerRepository End Sub Function GetCustomerByID(ByVal ID As Integer) As Customer Return _Repository.GetByID(ID) End Function Function GetCustomersByBusinessName(ByVal Name As String) As List(Of Customer) Return _Repository.Query(Function(x) x.CompanyName.StartsWith(Name)).ToList End Function End Class Repository Namespace Data.Repositories Public Class CustomerRepository Implements ICustomerRepository Public Sub Add(ByVal Entity As Business.Customer) Implements IRepository(Of Business.Customer).Add End Sub Public Sub Delete(ByVal Entity As Business.Customer) Implements IRepository(Of Business.Customer).Delete End Sub Public Function GetByID(ByVal ID As Integer) As Business.Customer Implements IRepository(Of Business.Customer).GetByID Using db As New GTGContainer Return db.Customers.FirstOrDefault(Function(x) x.ID = ID) End Using End Function Public Function Query(ByVal Predicate As System.Linq.Expressions.Expression(Of System.Func(Of Business.Customer, Boolean))) As System.Linq.IQueryable(Of Business.Customer) Implements IRepository(Of Business.Customer).Query Using db As New GTGContainer Return db.Customers.Where(Predicate) End Using End Function Public Sub Save(ByVal Entity As Business.Customer) Implements IRepository(Of Business.Customer).Save End Sub End Class End Namespace

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  • How to implement a search page which shows results on the same page?

    - by Andrew
    I'm using ASP.NET MVC 2 for the first time on a project at work and am feeling like a bit of a noob. I have a page with a customer search control/partial view. The control is a textbox and a button. You enter a customer id into the textbox and hit search. The page then "refreshes" and shows the customer details on the same page. In other words, the customer details appear below the customer search control. This is so that if the customer isn't the right one, the user can search again without hitting back in the browser. Or, perhaps they mistyped the customer id and need to try again. I want the URL to look like this: /Customer/Search/1 Obviously, this follows the default route in the project. Now, if I type the URL above directly into my browser, it works fine. However, when I then use the search control on that page to search for say customer 2, the page refreshes with the correct customer details but the URL does not change! It stays as /Customer/Search/1 When I want it to be /Customer/Search/2 How can I get it to change to the correct URL? I am only using the default route in Global.asax. My Search method looks like this: <AcceptVerbs(HttpVerbs.Get)> _ Function Search(ByVal id As String) As ActionResult Dim customer As Customer = New CustomerRepository().GetById(id) Return View("SearchResult", customer) End Function

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