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  • Has anyone used Genetify for A/B testing

    - by Joshak
    I'm working on a small project that will likely run on Wordpress, I always like to run some split testing to improve conversion rates for various goals. Typically if its a small site that I either don't have a budget for or want to keep it as inexpensive as possible I use Google Website Optimizer if I do have a budget I go with Visual Website Optimizer both are great and affordable, but for fun I was checking out alternatives and found Genetify which is an open source project and has some neat features. In searching around I don't see many people talking about it and wondered if anyone here has used it. If so what do you think about it?

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  • Can't open any of my drives/devices(not USB drive)

    - by Anontu
    I can't open any of my computer drives (:c/,:d/.....) Every time i tried to open the drives, the following notice appeared: (i'm new in Ask Ubuntu,so,i can't upload the snapshot,i need 10 reputations to do that) **Unable to access "__ Volume"** error mounting/dev/sda7at/media/MyPC/__Volume:Command-Line 'mount-t "ntfs"-o "uhelper=udisk2,nodev,nosuid,uid=1000,gid=1000,dmask=0077,fmask=0177""/ dev/sda7""/media/MyPC/__Volume"' exited with non-zero exit status 14:The disk contains an unclean file system (0,0).| Metadata Kept in Windows cache,refused to mount. Failed to mount '/dev/sda7':Operation not permitted The NTFS partition is in an unsafe state.Please,resume and shutdown Windows fully(no hibernation or fast restarting),or mount the volume read-only with the 'ro' mount option. I have Windows side by side Ubuntu 13.04 in my computer and i have done (like-Shutting down Windows properly...) things as these in the notice. But it's not working.

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  • Ctrl+Alt+T doesn't open Terminal (Compiz related?)

    - by TheDevo
    Ctrl+Alt+T doesn't open the Terminal, and I'm pretty sure it's got something to do with Compiz. Compiz disabled the transparency on my launcher (using Ub.12.04LTS+Unity) and so I uninstalled it. But after I uninstalled Compiz, my UI was messed up, so I reinstalled it, now Ctrl+Alt+T doesn't open the terminal. System Settings Keyboard Shortcuts has the shortcut to terminal there, but it simply does not work. Any tips on what I could do? Thanks in advance!

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  • How to post SEO jobs in the right way and other questions [closed]

    - by mdivk
    I have websites that needs an SEO expert to make them on the top of Google searching result based on some keywords, or at least the first page, the websites are created using common open source platforms (wp, joomla, or magento, zencart) I want to post a job on oDesk but I have no idea on how this particular type of requirement works? what would the guy do on my website? will I be asked to spent extra advertisement money? How do I know s/he really did anything on my site and what have been done? if it's just to optimize URL to make it meaningful then I don't need that, and I am sure giving every page's URL an alias is not enough to make the site popular. Beside, I want to know how much it roughly costs and how long it takes. It would be great if you can shed me some light, thank you in advance.

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  • JSR Updates and EC Nominations open

    - by heathervc
    JSR 310, Date and Time API, has published an Early Draft Review 2.  This review closes 14 October. JSR 353, Java API for JSON Processing, has published an Early Draft Review.  This review closes 7 October. JSR 356, Java API for WebSocket, has published an Early Draft Review. This review closes 27 October. JSR 339,  JAX-RS 2.0: The Java API for RESTful Web Services, has published a Public Review. This review closes 12 November. The EC Nominations are now open until 11 October.  Any JCP Member may nominate themselves for the 2 open seats in the 2012 EC Elections.  Note that both seats will be for a 1 year term only, since all EC Members will stand for Election in 2013.  The merged EC will take effect in November 2012.

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  • Which is the best license for my Open Source project?

    - by coderex
    I am a web developer, and I don't have enough knowledge about software licenses. I wish to publish some of my works, and I need to select licenses for them. My software product is free of cost. But I have some restrictions on the distribution/modification of the code. It's free of cost (but donations are acceptable ;-)). The source code is freely available. You can use, customize or edit/remove code (as long as the basic nature of the software is not changed). You don't have any permission to change the product name. There are some libraries and classes which are in a folder caller "myname". You don't have the permission to rename "myname". You can contribute any additions or modifications to my project, to the original source repository (the contributors name/email/site link will be listed on the credit file). You can't remove the original author's name from the license. You can put the license file or license code anywhere in the project file or folder. You can redistribute this code as free or commercial software. :) Do you think all these restrictions are valid? Given these restrictions, which license should I use? Edit 1:- My main intention is to make the product more popular with free source code while ensuring the original author is not ignored. The product is open. Edit 2:- Thank you all, the above points are because of my lack of knowledge of license terms. You can help me to correct or remove some of the above points. What I'm basically looking for is in my Edit 1.

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  • Best practice for managing changes to 3rd party open source libraries?

    - by Jeff Knecht
    On a recent project, I had to modify an open source library to address a functional deficiency. I followed the SVN best practice of creating a "vendor source" repository and made my changes there. I also submitted the patch to the mailing list of that project. Unfortunately, the project only has a couple of maintainers and they are very slow to commit updates. At some point, I expect the library to be updated, and I expect that my project will want to use the upgraded library. But now I have a potential problem... I don't know whether my patch will have been applied to this future release of the 3rd party library. I also don't know whether my patch will even still be compatible with the internal implementation of the upgraded components. And in all likelihood, someone else will be maintaining my project by that point. Should I name the library in a special way so it is clear that we made special modifications (eg. commons-lang-2.x-for-my-project.jar)? Should I just document the patch and reference the SVN location and a link to the mailing list item in a README? No option that I can think of seems to be fool-proof in an upgrade scenario. What is the best practice for this?

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  • How would I include open source library in my iPhone application?

    - by greypoint
    I have found an existing open source library that I would like to include in my iPhone project (the unrar source code found here: http://www.rarlab.com/rar_add.htm ). I have compiled this source as a linked library on my Mac with "make lib" which creates the libunrar.so file just fine. These are the makefile settings for that target: lib: WHAT=RARDLL lib: $(OBJECTS) $(LIB_OBJ) @rm -f libunrar.so $(LINK) -shared -o libunrar.so $(LDFLAGS) $(OBJECTS) $(LIB_OBJ) Obviously I can't use this on iPhone but I imagine I should be able to compile with different options to make a static library that I can use. Do I: Compile it on the Mac with different make options then drag the resulting library (some kind of .a ?) into my xcode project? or Drag all of the source code into my xcode project and create special targets of some kind to create it? or Something else entirely different? I've been working on solving my unrar problem for a couple of weeks now and I believe using this library will give me the best results but I just don't know the final steps to make use of it. Thanks for all advice.

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  • MvcExtensions – Bootstrapping

    - by kazimanzurrashid
    When you create a new ASP.NET MVC application you will find that the global.asax contains the following lines: namespace MvcApplication1 { // Note: For instructions on enabling IIS6 or IIS7 classic mode, // visit http://go.microsoft.com/?LinkId=9394801 public class MvcApplication : System.Web.HttpApplication { public static void RegisterRoutes(RouteCollection routes) { routes.IgnoreRoute("{resource}.axd/{*pathInfo}"); routes.MapRoute( "Default", // Route name "{controller}/{action}/{id}", // URL with parameters new { controller = "Home", action = "Index", id = UrlParameter.Optional } // Parameter defaults ); } protected void Application_Start() { AreaRegistration.RegisterAllAreas(); RegisterRoutes(RouteTable.Routes); } } } As the application grows, there are quite a lot of plumbing code gets into the global.asax which quickly becomes a design smell. Lets take a quick look at the code of one of the open source project that I recently visited: public static void RegisterRoutes(RouteCollection routes) { routes.IgnoreRoute("{resource}.axd/{*pathInfo}"); routes.MapRoute("Default","{controller}/{action}/{id}", new { controller = "Home", action = "Index", id = "" }); } protected override void OnApplicationStarted() { Error += OnError; EndRequest += OnEndRequest; var settings = new SparkSettings() .AddNamespace("System") .AddNamespace("System.Collections.Generic") .AddNamespace("System.Web.Mvc") .AddNamespace("System.Web.Mvc.Html") .AddNamespace("MvcContrib.FluentHtml") .AddNamespace("********") .AddNamespace("********.Web") .SetPageBaseType("ApplicationViewPage") .SetAutomaticEncoding(true); #if DEBUG settings.SetDebug(true); #endif var viewFactory = new SparkViewFactory(settings); ViewEngines.Engines.Add(viewFactory); #if !DEBUG PrecompileViews(viewFactory); #endif RegisterAllControllersIn("********.Web"); log4net.Config.XmlConfigurator.Configure(); RegisterRoutes(RouteTable.Routes); Factory.Load(new Components.WebDependencies()); ModelBinders.Binders.DefaultBinder = new Binders.GenericBinderResolver(Factory.TryGet<IModelBinder>); ValidatorConfiguration.Initialize("********"); HtmlValidationExtensions.Initialize(ValidatorConfiguration.Rules); } private void OnEndRequest(object sender, System.EventArgs e) { if (((HttpApplication)sender).Context.Handler is MvcHandler) { CreateKernel().Get<ISessionSource>().Close(); } } private void OnError(object sender, System.EventArgs e) { CreateKernel().Get<ISessionSource>().Close(); } protected override IKernel CreateKernel() { return Factory.Kernel; } private static void PrecompileViews(SparkViewFactory viewFactory) { var batch = new SparkBatchDescriptor(); batch.For<HomeController>().For<ManageController>(); viewFactory.Precompile(batch); } As you can see there are quite a few of things going on in the above code, Registering the ViewEngine, Compiling the Views, Registering the Routes/Controllers/Model Binders, Settings up Logger, Validations and as you can imagine the more it becomes complex the more things will get added in the application start. One of the goal of the MVCExtensions is to reduce the above design smell. Instead of writing all the plumbing code in the application start, it contains BootstrapperTask to register individual services. Out of the box, it contains BootstrapperTask to register Controllers, Controller Factory, Action Invoker, Action Filters, Model Binders, Model Metadata/Validation Providers, ValueProvideraFactory, ViewEngines etc and it is intelligent enough to automatically detect the above types and register into the ASP.NET MVC Framework. Other than the built-in tasks you can create your own custom task which will be automatically executed when the application starts. When the BootstrapperTasks are in action you will find the global.asax pretty much clean like the following: public class MvcApplication : UnityMvcApplication { public void ErrorLog_Filtering(object sender, ExceptionFilterEventArgs e) { Check.Argument.IsNotNull(e, "e"); HttpException exception = e.Exception.GetBaseException() as HttpException; if ((exception != null) && (exception.GetHttpCode() == (int)HttpStatusCode.NotFound)) { e.Dismiss(); } } } The above code is taken from my another open source project Shrinkr, as you can see the global.asax is longer cluttered with any plumbing code. One special thing you have noticed that it is inherited from the UnityMvcApplication rather than regular HttpApplication. There are separate version of this class for each IoC Container like NinjectMvcApplication, StructureMapMvcApplication etc. Other than executing the built-in tasks, the Shrinkr also has few custom tasks which gets executed when the application starts. For example, when the application starts, we want to ensure that the default users (which is specified in the web.config) are created. The following is the custom task that is used to create those default users: public class CreateDefaultUsers : BootstrapperTask { protected override TaskContinuation ExecuteCore(IServiceLocator serviceLocator) { IUserRepository userRepository = serviceLocator.GetInstance<IUserRepository>(); IUnitOfWork unitOfWork = serviceLocator.GetInstance<IUnitOfWork>(); IEnumerable<User> users = serviceLocator.GetInstance<Settings>().DefaultUsers; bool shouldCommit = false; foreach (User user in users) { if (userRepository.GetByName(user.Name) == null) { user.AllowApiAccess(ApiSetting.InfiniteLimit); userRepository.Add(user); shouldCommit = true; } } if (shouldCommit) { unitOfWork.Commit(); } return TaskContinuation.Continue; } } There are several other Tasks in the Shrinkr that we are also using which you will find in that project. To create a custom bootstrapping task you have create a new class which either implements the IBootstrapperTask interface or inherits from the abstract BootstrapperTask class, I would recommend to start with the BootstrapperTask as it already has the required code that you have to write in case if you choose the IBootstrapperTask interface. As you can see in the above code we are overriding the ExecuteCore to create the default users, the MVCExtensions is responsible for populating the  ServiceLocator prior calling this method and in this method we are using the service locator to get the dependencies that are required to create the users (I will cover the custom dependencies registration in the next post). Once the users are created, we are returning a special enum, TaskContinuation as the return value, the TaskContinuation can have three values Continue (default), Skip and Break. The reason behind of having this enum is, in some  special cases you might want to skip the next task in the chain or break the complete chain depending upon the currently running task, in those cases you will use the other two values instead of the Continue. The last thing I want to cover in the bootstrapping task is the Order. By default all the built-in tasks as well as newly created task order is set to the DefaultOrder(a static property), in some special cases you might want to execute it before/after all the other tasks, in those cases you will assign the Order in the Task constructor. For Example, in Shrinkr, we want to run few background services when the all the tasks are executed, so we assigned the order as DefaultOrder + 1. Here is the code of that Task: public class ConfigureBackgroundServices : BootstrapperTask { private IEnumerable<IBackgroundService> backgroundServices; public ConfigureBackgroundServices() { Order = DefaultOrder + 1; } protected override TaskContinuation ExecuteCore(IServiceLocator serviceLocator) { backgroundServices = serviceLocator.GetAllInstances<IBackgroundService>().ToList(); backgroundServices.Each(service => service.Start()); return TaskContinuation.Continue; } protected override void DisposeCore() { backgroundServices.Each(service => service.Stop()); } } That’s it for today, in the next post I will cover the custom service registration, so stay tuned.

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  • Releasing Shrinkr – An ASP.NET MVC Url Shrinking Service

    - by kazimanzurrashid
    Few months back, I started blogging on developing a Url Shrinking Service in ASP.NET MVC, but could not complete it due to my engagement with my professional projects. Recently, I was able to manage some time for this project to complete the remaining features that we planned for the initial release. So I am announcing the official release, the source code is hosted in codeplex, you can also see it live in action over here. The features that we have implemented so far: Public: OpenID Login. Base 36 and 62 based Url generation. 301 and 302 Redirect. Custom Alias. Maintaining Generated Urls of User. Url Thumbnail. Spam Detection through Google Safe Browsing. Preview Page (with google warning). REST based API for URL shrinking (json/xml/text). Control Panel: Application Health monitoring. Marking Url as Spam/Safe. Block/Unblock User. Allow/Disallow User API Access. Manage Banned Domains Manage Banned Ip Address. Manage Reserved Alias. Manage Bad Words. Twitter Notification when spam submitted. Behind the scene it is developed with: Entity Framework 4 (Code Only) ASP.NET MVC 2 AspNetMvcExtensibility Telerik Extensions for ASP.NET MVC (yes you can you use it freely in your open source projects) DotNetOpenAuth Elmah Moq xUnit.net jQuery We will be also be releasing  a minor update in few weeks which will contain some of the popular twitter client plug-ins and samples how to use the REST API, we will also try to include the nHibernate + Spark version in that release. In the next release, not sure about the timeline, we will include the Geo-Coding and some rich reporting for both the User and the Administrators. Enjoy!!!

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  • Discount Codes Galore

    - by Cassandra Clark
    Saving money is at the top of everyones list right now. With this in mind the Oracle Technology Network team has compiled a list of discounts available at the Oracle Store. We are also introducing an Oracle Technology Network member discount from O'Reilly Media. If you subscribe to any of the Oracle Technology newsletters you also saw special discounts from CRC Press, Packt Publishing and Apress. We are going to do our best to bring you more offers like this every month. Now on to the discounts... Oracle Store offers - all below expiring May 31st 2010. Don't miss out! Expand Your Productivity with Oracle Open Office and Save 15%? Enter OTNOffice at checkout. Buy Now! Drive Business Agility and Performance with Industry-leading Oracle Database Management Packs.  Save 10% when you purchase them at the Oracle Store. Enter OTNDBMP at checkout. Buy Now! 15% Savings on Oracle Virtualization and Unbreakable Linux Support at the Oracle Store Enter code OTNLinuxVM at checkout. Buy Now! 20% Savings on Oracle SQL Developer Data Modeler Use OTNSQL at checkout. Buy Now! O'Reilly Oracle Technology Network Member Offer O'Reilly is generously offering Oracle Technology Network Members 35% off for print books and 40% off of eBooks. Browse Oracle titles at- http://oreilly.com/pub/topic/oracle. Use discount code TECNT at checkout.

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  • Licensing a JavaScript library

    - by Kendall Frey
    I am developing a free, open-source (duh) JavaScript library, and wondering how to license it. I was considering the GNU GPL, but I heard that I must distribute the license with the software, and I'm not sure anymore. I would like the library to be available much like jQuery: In a free, downloadable script, preferably in either original or minified form. Am I mistaken about the GNU GPL license terms? jQuery is dual licensed under GNU GPL or MIT licenses. How does the GPL apply to single script files like that? Can I license my library with nothing more than a few sentences in the script file? Is there another license that better suits my needs? What would be nice is a license that allows you to put the URL in the source, for people to read if they want. I don't know that many do, unless I am mistaken. I am generally looking to release the library as free software like the GPL specifies, but don't want to have to force licensees to download the full license unless they wish to read it.

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  • OpenSource License Validation [closed]

    - by Macmade
    I'm basically looking for some kind of FLOSS/OpenSource license validation service. I have special needs for some projects I'd like to open-source. I know there's actually tons of different FLOSS/OpenSource licenses, each one suitable for some specific purpose, and that creating a «new» one is not something recommended, usually. Anyway, even if I'm not an expert in the legal domain, I've got some experience with FLOSS/OpenSource, at a legal level, and it seems there's just no license covering my needs. I actually wrote the license terms I'd like to use, and contacted the FSF, asking them to review that license, as it seems (at least that's written on their website) they can do such review work. No answer. I tried repetitively, but no luck. So I'm currently looking for an alternate legal expertise about that specific license. I don't mind paying such a service, as long as I can be sure the license can be recognised as a FLOSS/OpenSource license. About the license, it's basically a mix of a BSD (third-clause) with a BOOST software license. The difference is about redistribution. Source code redistribution shall retain the copyright novices. The same applies for binary redistribution (like BSD), unless it's distributed as a library (more like BOOST). I hope this question is OK for programmers.stackexchange. I'm usually more active on StackOverflow, but it just seems the right place for such a question. So thank you for your time and enlightened advices. : )

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  • Do licenses matter if there's nobody around to enforce them?

    - by Corey
    Suppose that the original creators can't (or won't) enforce a license on their software/code, but that work is still popular. I guess if you want to visualize it, I'll throw out a convoluted hypothetical: Imagine a very small group of developers that released a code project under an open-source license. The repository was hosted on their servers. However, the everybody on the immediate development team passed away in a tragic accident or something. Their servers shut down after this happened. The project had a fairly large user base, and so others began to host the last revision on their own servers for others to download. (Yes, I have an active imagination) Does abiding by the license simply become a matter of morality by its users, or can there still exist a legal penalty when there is no one user or group to enforce it? Could anything be done if an unscrupulous user decided to branch off the project and use it under a different license? I am not looking for legal advice -- I am simply curious about how software licenses work. I tend to think of strange situations and wonder what would happen in those scenarios.

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  • I want to sell my software [C# desktop application] but I was Stuck in licencing [closed]

    - by Surendra Soni
    Possible Duplicate: if I use .NET Framework for my application, do I have to pay anything to Microsoft? I have developed a desktop application called "Institute Management System" which has modules like Class manager, Subject manager, Topics manager, Student inquiry manager Student admission manager, Fees manager, Exam manager etc. using C# for the front end and MS Access for the back end. The main problem is that I want to sell it and earn some money but I heard that my application needs to be registered at Microsoft, and I would have to get a license from them for selling, and have to pay them money too. I have spent four months developing it at my own expense, and worked very hard to develop it. So I want some tips, advice, any suggestion for the same. Please also tell me the procedure for all of the required registrations and payment issues. And I also want to ask you if you Can you suggest any other technology where I develop my application and sell it without worrying about licencing and related issues? I am now more confused about that "MS technology is open source or not? "

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  • Non-Profit Technololgy for Non-Profits?

    - by TomJ
    I've been looking around for a way to give back to the community, but I haven't found my right fit yet, so an idea came to mind: A non-profit technology "company" that targets non-profits. Do these exist? I've been doing some google searches and can only find software that is targeted for non-profits that is created by for-profit companies or that charges what I believe to be an outrages amount, conferences directed towards non-profits and technology they may use -- or articles complaining about the digital divide and how non-profits view technology as key but dont have the funds or the knowledge to employ it. Pseudo "Business Model" An open source 501(3)(c) organization that targets directly targets non-profits to fill the "digital divide." Most services would be free and consulting fees would be charged for customization. Donations would be accepted and government grants would be sought after. This would enable non-profits to keep pace with the for-profits in the technology sector, but at little to no cost. Perhaps the first "industry" to be targeted would be those that fill key social needs like unemployment, or food banks.

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  • GitHub: Are there external tools for managing issues list vs. project backlog

    - by DXM
    Recently I posted one of my the projects1 on GitHub and as I was exploring capabilities of the site, I noticed they have a rather decent issue tracking section. I want to use that section as a) other people can report bugs if they'd like and b) other people can see which bugs I'm aware of. However, as others have noted, issues list cannot be prioritized in order to create a project backlog. For now my backlog has been a text file, but I'd like to be able to have it integrated so the same information isn't maintained in different places. Having a fully ordered list, which is something we also practice at work, has been very useful as I can open one file, start with line 1 and fire off 2 or 3 items in one sitting without having to go back to a full issues/stories bucket. GitHub doesn't offer this. What GitHub does offer is a very nice and clean API so issues can easily be exported into anything else. I've searched to see if there are other websites (like Trello) that integrate with GitHub issues, but did not find anything. Does anyone know of such a product, service or offline tool? Those that use GitHub, what is your experience in managing backlog? I kinda hate the idea of manually managing two disconnected lists like some people seem to be doing with Wiki project pages. 1 - are shameless plugs allowed no this site? Searched but didn't find a definite answer. If it's bad practice, STOP and don't read further As a developer I got sick and tired of navigating to same set of folders 30 times a day, so I wrote a little, auto-collapsible utility that gets stuck to the desktop and allows easy access to the folders you constantly use.

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  • What makes a person contribute to opensource? [duplicate]

    - by Jibin
    This question already has an answer here: Why develop free, open source programs? [closed] 14 answers I know this is controversial, but.. There are many great projects like Apache Webserver or Hadoop provided by the OpenSource Community. I often feel that the people that actually benefit (financially), from these projects are developers like me, sitting in India, working for MNCs, who has never contributed anything to any opensource project so far, but earn handsomely due to my basic googling skills & the community provided documentation. Is it fair ? I mean no other industry in the world face such dilemma.Those who work get paid. I mean I almost am starting to feel guilty of taking such advantage of some thing that I contribute nothing to. I had to do projects every semester in college (we could choose projects) & I used to enjoy coding then. I want to contribute. But contributing to opensource is not a task [unlike college or office work]. And life is so busy .. Are all these opensource contributors really jobless ?[just kidding..] Could someone please share some personal experiences on how you guys started contributing or any advice on why I should contribute or what attitude in life makes you keep aside time or is it that you just crazly love writing code or is it that you just love to see your name in the contributors list or do you have a local coding group you hang out with ? Do you feel I am destined to do this ? This is my part of contributing back to the world ? Whats that basic mentality that make you guys want to contribute, while I just want to finish my work and go home. What makes you guys tick ?

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  • What's the best structure for a repository?

    - by jpmelos
    I've looked into many open source software repositories, and I've found some common elements and somethings people do in different fashion from one another. For example, every repository has a README file, a INSTALL file, a COPYING file and stuff like that. Other things differ: Some projects, like git, have their source code in the root level, while others have the source code in a src/ folder and others, like the Linux kernel, have the source code spread in different folders in root level, that divide code by areas; Some have their tests in a t/ folder, while others in a tests/ folder, or named otherwise; Some have files about submitting patches and who the maintainers are, and those might be inside some Documentation/ or in the root level. Are there recommendations? A best practice? For example: personally, I don't like the code in the root level, git-fashion. It looks messy and confuses one trying to start as a contributor (especially because they have some code inside folders, and scripts in the root level as well, it's really messy). If I were to start a project of my own and wanted to start right from the start, are there recommendations? Best practices? How can I make a clean and clear structure? Thank you!

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  • Live chat solutions

    - by Lèse majesté
    What good live chat/live help solutions are available (preferably for use on a site hosted on a LAMP stack and free)? I'm looking for a way to allow our sales and customer service reps to talk directly with visitors to our site. I've looked at phpopenchat, but it looks very unpolished. The only other free live chat app I've come across looked egregious. The aesthetics and UI design alone made me shudder to think what the underlying code might look like. This isn't a critical feature, and it wouldn't be hard to code up myself, so I'm not really looking for commercial software or paid services (unless there's a really compelling reason to use them). I'm just wondering if any other webmasters have come across a satisfactory free/open source solution for providing live customer support on their website. As a side note, live voice chat would also be an option, but it has to be be designed (or customizable) for customer support rather than a public chatroom. Edit: Looking at the responses, it looks like there probably aren't going to be many free solutions for this type of business-oriented chat solution, so feel free to post answers even if they are commercial solutions as long as they're a good value. Also feel free to post any alternate live support solutions (such as the Skype recommendation) that could be in someway integrated with a website. This will give me a good lay of the land for what people are actually using for live support, and I think will be more helpful to others reading this question.

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  • Expanding existing DVCS Wiki

    - by A Lion
    A portion of my job is to maintain technical documentation for a rapidly expanding manufacturing company. Because it is only a portion of my job and the company's product line is expanding so quickly, I can't stay on top of the documentation. As a result, I've been yearning for an information management system with a handful of specific features. I've found many products that have a subset, but none that have all the features I'm looking for. I'm at the point of picking an existing product and expanding it to cover my desired feature set, however, this will be a pet project and I will be learning the underlying language as I go. So, the main question is which existing product will be the easiest to expand to cover the full feature set and has a relatively easy to learn language? Alternatively, have I missed another existing program that will cover the feature set or should be in my list of "close, but not quite there"? Feature Set web interface based on a distributed version control system (e.g., git) easy to edit by logged in novices (e.g. wiki, multimarkdown) outputs in more traditional formats (e.g., doc, odt, pdf) edits held in queue until editor/engineer/manager approves them (e.g., MS Word editing) [this is the really big elephant in list - suggestions on where to start appreciated] edits held in queue specifically for engineer approval [extra limb of the elephant in the list] well-supported in the open source community Closest, but not quite there ikiwiki - http://ikiwiki.info (php) lots of awesome functionality and extensions, including easy to edit and based on DVCS lacks a review/forward for review queue appears to be well-supported within the OSS community gitit - http://gitit.net/ (haskell) easy to edit and based on DVCS lots of outputs in traditional formats a great web-based gui diff interface lacks a review/forward for review queue appears to be primarily maintained by one individual

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  • My new anti-patent BSD-based license: necessary and effective? [closed]

    - by paperjam
    I am writing multimedia software in a domain that is rife with software patents. I want to open source my software but only for the benefit of those who don't play the patent game, that is enthusiasts, small companies, research projects, etc. The idea is, if my code would infringe a software patent somewhere and a company pays to license that patent, they then lose the right to use and distribute my software. Now I detest license proliferation as much as anyone but I can't find an existing OSI approved license that does this. The GPL comes close, but it only restricts distribution, not use. I want to stop someone using my software should they obtain a patent license to do so. Does another license do this job? Is the wording below unambiguous? - I don't want a legal opinion, just whether it would be interpreted as I intend. Copyright (c) <year>, <copyright holder> All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: [ three standard new-BSD conditions not shown here] * No patents are licensed from any third party in respect of redistribution or use of this software or its derivatives unless the patent license is arranged to permit free use and distribution by all. THIS SOFTWARE IS... [standard BSD disclaimer not shown here]

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  • Hobbyist programmer releasing software with a donate button

    - by espais
    I'd like to start this with a disclaimer that I realize that a full, clear-cut answer should be sought out by a lawyer. I am more so curious about what other users of this community have done Say that I had a small program that I had developed for fun, that I wished to release to the public. I'll drop it out there with one of the various open-source licenses, and probably put it up on SourceForge or Git in case if anybody should ever want to fork/maintain/check out code. Also say that I wanted to accept donations for the project, with absolutely 0 expectation that people will send any money. However, if somebody donated in order to buy me a beer or a pizza for the work that they liked, I would accept gladly. The question, then, is what are the general requirements of accepting donations? Can it go into a personal account with no questions asked as a "gift," or do I need to setup an LLC to avoid any taxation issues? (US citizen here). Again, yes this should be lawyer discussed, but I also know that many projects that I see have the ability to donate, and assume that the community probably has a decent amount of experience in this regard.

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