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  • Using Oracle Enterprise Manager Ops Center to Update Solaris via Live Upgrade

    - by LeonShaner
    Introduction: This Oracle Enterprise Manager Ops Center blog entry provides tips for using Ops Center to update Solaris using Live Upgrade on Solaris 10 and Boot Environments on Solaris 11. Why use Live Upgrade? Live Upgrade (LU) can significantly reduce downtime associated with patching Live Upgrade avoids dropping to single-user mode for long periods of time during patching Live Upgrade relies on an Alternate Boot Environment (ABE)/(BE), which is patched while in multi-user mode; thereby allowing normal system operations to continue with the active BE, while the alternate BE is being patched Activating an newly patched (A)BE is essentially a reboot; therefore the downtime is ~= reboot Admins can easily revert to the prior Boot Environment (BE) as a safeguard / fallback. Why use Ops Center to patch via Live Upgrade, Alternate Boot Environments, and Solaris 11 equivalents? All the benefits of Ops Center's extensive patch and package knowledge base can be leveraged on top of Live Upgrade Ops Center can orchestrate patching based on Live Upgrade and Solaris 11 features, which all works together to minimize downtime Ops Centers advanced inventory and reporting features assurance that each OS is updated to a verifiable, consistent standard, rather than relying on ad-hoc (error prone) procedures and scripts Ops Center gives admins control over the boot environment specifications or they can let Ops Center decide when a BE is necessary, thereby reducing complexity and lowering the opportunity for user error Preparing to use Live Upgrade-like features in Solaris 11 Requirements and information you should know: Global Zone Root file-systems must be separate from Solaris Container / Zone filesystems Solaris 11 has features which are similar in concept to Live Upgrade on Solaris 10, but differ greatly in implementationImportant distinctions: Solaris 11 assumes ZFS root Solaris 11 adds Boot Environments (BE's) as an integrated feature (see beadm) Solaris 11 BE's avoid single-user patching (vs. Solaris 10 w/ ZFS snapshot=ABE). Solaris 11 Image Packaging System (IPS) has hooks for BE creation, as needed Solaris 11 allows pkgs to be installed + upgraded in alternate BE (e.g. instead of the live system) but it is controlled on a per-pkg basis Boot Environments are activated across a reboot; instead of spending long periods installing + upgrading packages in single user mode. Fallback to a prior BE is a function of the BE infrastructure (a la beadm). (Generally) Reboot + BE activation can be much much faster on Solaris 11 Preparing to use Live Upgrade on Solaris 10 Requirements and information you should know: Global Zone Root file-systems must be separate from Solaris Container / Zone filesystems Live Upgrade Pre-requisite patches must be applied before the first Live Upgrade Alternate Boot Environments are created (see "Pre-requisite Patches" section, below...) Solaris 10 Update 6 or newer on ZFS root is the practical starting point for Live Upgrade Live Upgrade with ZFS root is far more straight-forward than any scheme based on Alternative Boot Environments in slices or temporarily breaking mirrors Use Solaris best practices to upgrade the OS to at least Solaris 10 Update 4 (outside of Ops Center) UFS root can (technically) be used, but it is significantly more involved (e.g. discouraged) -- there are many reasons to move to ZFS while going through the process to update to Solaris 10 Update 6 or newer (out side of Ops Center) Recommendation: Start with Solaris 10 Update 6 or newer on ZFS root Recommendation: Start with Ops Center 12c or newer Ops Center 12c can automatically create your ABE's for you, without the need for custom scripts Ops Center 12c Update 2 avoids kernel panic on unpatched Solaris 10 update 9 (and older) -- unrelated to Live Upgrade, but more on the issue, below. NOTE: There is no magic!  If you have systems running Solaris 10 Update 5 or older on UFS root, and you don't know how to get them updated to Solaris 10 on ZFS root, then there are services available from Oracle Advanced Customer Support (ACS), which specialize in this area. Live Upgrade Pre-requisite Patches (Solaris 10) Certain Live Upgrade related patches must be present before the first Live Upgrade ABE's are created on Solaris 10.Use the following MOS Search String to find the “living document” that outlines the required patch minimums, which are necessary before using any Live Upgrade features: Solaris Live Upgrade Software Patch Requirements(Click above – the link is valid as of this writing, but search in MOS for the same "Solaris Live Upgrade Software Patch Requirements" string if necessary) It is a very good idea to check the document periodically and adapt to its contents, accordingly.IMPORTANT:  In case it wasn't clear in the above document, some direct patching of the active OS, including a reboot, may be required before Live Upgrade can be successfully used the first time.HINT: You can use Ops Center to determine what to expect for a given system, and to schedule the “pre-patching” during a maintenance window if necessary. Preparing to use Ops Center Discover + Manage (Install + Configure the Ops Center agent in) each Global Zone Recommendation:  Begin by using OCDoctor --agent-prereq to determine whether OS meets OC prerequisites (resolve any issues) See prior requirements and recommendations w.r.t. starting with Solaris 10 Update 6 or newer on ZFS (or at least Solaris 10 Update 4 on UFS, with caveats) WARNING: Systems running unpatched Solaris 10 update 9 (or older) should run the Ops Center 12c Update 2 agent to avoid a potential kernel panic The 12c Update 2 agent will check patch minimums and disable certain process accounting features if the kernel is not sufficiently patched to avoid the panic SPARC: 142900-05 Obsoleted by: 142900-06 SunOS 5.10: kernel patch 10 Oracle Solaris on SPARC (32-bit) X64: 142901-05 Obsoleted by: 142901-06 SunOS 5.10_x86: kernel patch 10 Oracle Solaris on x86 (32-bit) OR SPARC: 142909-17 SunOS 5.10: kernel patch 10 Oracle Solaris on SPARC (32-bit) X64: 142910-17 SunOS 5.10_x86: kernel patch 10 Oracle Solaris on x86 (32-bit) Ops Center 12c (initial release) and 12c Update 1 agent can also be safely used with a workaround (to be performed BEFORE installing the agent): # mkdir -p /etc/opt/sun/oc # echo "zstat_exacct_allowed=false" > /etc/opt/sun/oc/zstat.conf # chmod 755 /etc/opt/sun /etc/opt/sun/oc # chmod 644 /etc/opt/sun/oc/zstat.conf # chown -Rh root:sys /etc/opt/sun/oc NOTE: Remove the above after patching the OS sufficiently, or after upgrading to the 12c Update 2 agent Using Ops Center to apply Live Upgrade-related Pre-Patches (Solaris 10)Overview: Create an OS Update Profile containing the minimum LU-related pre-patches, based on the Solaris Live Upgrade Software Patch Requirements, previously mentioned. SIMULATE the deployment of the LU-related pre-patches Observe whether any of the LU-related pre-patches will require a reboot The job details for each Global Zone will advise whether a reboot step will be required ACTUALLY deploy the LU-related pre-patches, according to your change control process (e.g. if no reboot, maybe okay to do now; vs. must do later because of the reboot). You can schedule the job to occur later, during a maintenance window Check the job status for each node, resolving any issues found Once the LU-related pre-patches are applied, you can Ops Center to patch using Live Upgrade on Solaris 10 Using Ops Center to patch Solaris 10 with LU/ABE's -- the GOODS!(this is the heart of the tip): Create an OS Update Profile containing the patches that make up your standard build Use Solaris Baselines when possible Add other individual patches as needed ACTUALLY deploy the OS Update Profile Specify the appropriate Live Upgrade options, e.g. Synchronize the active BE to the alternate BE before patching Do not activate the BE after patching Check the job status for each node, resolving any issues found Activate the newly patched BE according to your change control process Activate = Reboot to the ABE, making the ABE the new active BE Ops Center does not separate LU activate from reboot, so expect a reboot! Check the job status for each node, resolving any issues found Examples (w/Screenshots) Solaris 10 and Live Upgrade: Auto-Create the Alternate Boot Environment (ZFS root only) ABE to be created on ZFS with name S10_12_07REC (Example) Uses built in feature to call “lucreate -n S10_12_07REC” behind scenes if not already present NOTE: Leave “lucreate” params blank (if you do specify options, the will be appended after -n $ABEName) Solaris 10 and Live Upgrade: Alternate Boot Environment Creation via Operational Profile (script) The Alternate Boot Environment is to be created via custom, user-supplied script, which does whatever is needed for the system where Live Upgrade will be used. Operational Profile, which provides the script to create an ABE: Very similar to the automatic case, but with a Script (Operational Profile), which is used to create the ABE Relies on user-supplied script in the form of an Operational Profile Could be used to prepare an ABE based on a UFS root in a slice, or on a separate device (e.g. by breaking a mirror first) – it is up to the script author to do the right thing! EXAMPLE: Same result as the ZFS case, but illustrating the Operational Profile (e.g. script) approach to call: # lucreate -n S10_1207REC NOTE: OC special variable is $ABEName Boot Environment Profile, which references the Operational Profile Script = Operational Profile on this screen Refers to Operational Profile shown in the previous section The user-supplied S10_Create_BE Operational Profile will be run The Operational Profile must send a non-zero exit code if there is a problem (so that the OS Update job will not proceed) Solaris 10 OS Update Profile (to provide the actual patch specifications) Solaris 10 Baseline “Recommended” chosen for “Install” Solaris 10 OS Update Plan (two-steps in this case) “Create a Boot Environment” + “Update OS” are chosen. Using Ops Center to patch Solaris 11 with Boot Environments (as needed) Create a Solaris 11 OS Update Profile containing the packages that make up your standard build ACTUALLY deploy the Solaris 11 OS Update Profile BE will be created if needed (or you can stipulate no BE) BE name will be auto-generated (if needed), or you may specify a BE name Check the job status for each node, resolving any issues found Check if a BE was created; if so, activate the new BE Activate = Reboot to the BE, making the new BE the active BE Ops Center does not separate BE activate from reboot NOTE: Not every Solaris 11 OS Update will require a new BE, so a reboot may not be necessary. Solaris 11: Auto BE Create (as Needed -- let Ops Center decide) BE to be created as needed BE to be named automatically Reboot (if necessary) deferred to separate step Solaris 11: OS Profile Solaris 11 “entire” chosen for a particular SRU Solaris 11: OS Update Plan (w/BE)  “Create a Boot Environment” + “Update OS” are chosen. Summary: Solaris 10 Live Upgrade, Alternate Boot Environments, and their equivalents on Solaris 11 can be very powerful tools to help minimize the downtime associated with updating your servers.  For very old Solaris, there are some important prerequisites to adhere to, but once the initial preparation is complete, Live Upgrade can be used going forward.  For Solaris 11, the built-in Boot Environment handling is leveraged directly by the Image Packaging System, and the result is a much more straight forward way to patch, and far fewer prerequisites to satisfy in getting there.  Ops Center simplifies using either approach, and helps you improve consistency from system to system, which ultimately helps you improve the overall up-time across all the Solaris systems in your environment. Please let us know what you think?  Until next time...\Leon-- Leon Shaner | Senior IT/Product ArchitectSystems Management | Ops Center Engineering @ Oracle The views expressed on this [blog; Web site] are my own and do not necessarily reflect the views of Oracle. For more information, please go to Oracle Enterprise Manager  web page or  follow us at :  Twitter | Facebook | YouTube | Linkedin | Newsletter

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  • News about Oracle Documaker Enterprise Edition

    - by Susanne Hale
    Updates come from the Documaker front on two counts: Oracle Documaker Awarded XCelent Award for Best Functionality Celent has published a NEW report entitled Document Automation Solution Vendors for Insurers 2011. In the evaluation, Oracle received the XCelent award for Functionality, which recognizes solutions as the leader in this category of the evaluation. According to Celent, “Insurers need to address issues related to the creation and handling of all sorts of documents. Key issues in document creation are complexity and volume. Today, most document automation vendors provide an array of features to cope with the complexity and volume of documents insurers need to generate.” The report ranks ten solution providers on Technology, Functionality, Market Penetration, and Services. Each profile provides detailed information about the vendor and its document automation system, the professional services and support staff it offers, product features, insurance customers and reference feedback, its technology, implementation process, and pricing.  A summary of the report is available at Celent’s web site. Documaker User Group in Wisconsin Holds First Meeting Oracle Documaker users in Wisconsin made the first Documaker User Group meeting a great success, with representation from eight companies. On April 19, over 25 attendees got together to share information, best practices, experiences and concepts related to Documaker and enterprise document automation; they were also able to share feedback with Documaker product management. One insurer shared how they publish and deliver documents to both internal and external customers as quickly and cost effectively as possible, since providing point of sale documents to the sales force in real time is crucial to obtaining and maintaining the book of business. They outlined best practices that ensure consistent development and testing strategies processes are in place to maximize performance and reliability. And, they gave an overview of the supporting applications they developed to monitor and improve performance as well as monitor and track each transaction. Wisconsin User Group meeting photos are posted on the Oracle Insurance Facebook page http://www.facebook.com/OracleInsurance. The Wisconsin User Group will meet again on October 26. If you and other Documaker customers in your area are interested in setting up a user group in your area, please contact Susanne Hale ([email protected]), (703) 927-0863.

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  • Expanding the Oracle Enterprise Repository with functional documentation by Marc Kuijpers

    - by JuergenKress
    Introduction Have you ever experienced the challenge to map both your functional and technical assets in one software package? Finding a software package that is able to describe the metadata about these assets and their mutual relationships? And if you found the correct software package, was it maintainable? The Oracle Enterprise Repository (OER) is a powerful SOA repository. Its core task is to map and visualize the interaction between technical assets generated by the SOA Suite and OSB. However, OER can be configured to not only contain these technical assets, but also to contain functional assets, i.e.: functional designs, use cases and a logical data model. Now that’s interesting! OER is able to show all the assets in your system and, if necessary, zoom in on one of the assets and their mutual relationships (Figure 1). This opens a set of doors to powerful features, e.g.: Impact analsysis If a functional design is adjusted, which other functional designs and use cases do I need to adjust? Traceability If a web service generates an error, in which functional and technical designs is the web service described This sounds great, but how do we get all the functional and technical documents in OER, and how are we going to keep this repository up-to-date? Read the full article. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: OER,SOA Governance,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • First Step Towards Rapid Enterprise Application Deployment

    - by Antoinette O'Sullivan
    Take Oracle VM Server for x86 training as a first step towards deploying enterprise applications rapidly. You have a choice between the following instructor-led training: Oracle VM with Oracle VM Server for x86 1-day Seminar. Take this course from your own desk on one of the 300 events on the schedule. This seminar tells you how to build a virtualization platform using the Oracle VM Manager and Oracle VM Server for x86 and to sustain the deployment of highly configurable, inter-connected virtual machines. Oracle VM Administration: Oracle VM Server for x86 3-day hands on course. This course teaches you how to build a virtualization platform using the Oracle VM Manager and Oracle VM Server for x86. You learn how deploy and manage highly configurable, inter-connected virtual machines. The course teaches you how to install and configure Oracle VM Server for x86 as well as details of network and storage configuration, pool and repository creation, and virtual machine management.Take this course from your own desk on one of the 450 events on the schedule. You can also take this course in an Oracle classroom on one of the following events:  Location  Date  Delivery Language  Istanbul, Turkey  12 November 2012  Turkish  Wellington, New Zealand  10 Dec 2012  English  Roseveille, United States  19 November 2012  English  Warsaw, Poland  17 October 2012  Polish  Paris, France  17 October 2012  French  Paris, France  21 November 2012  French  Dusseldorfm Germany  5 November 2012  German For more information on Oracle's Virtualization courses see http://oracle.com/education/vm

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  • Oracle Congratulates Winners of the 2012 Oracle Excellence Award: Eco-Enterprise Innovation

    - by Evelyn Neumayr
    Oracle recently held its fifth annual Eco-Enterprise Innovation awards ceremony during Oracle OpenWorld in San Francisco. Oracle Chairman of the Board, Jeff Henley, awarded select customers for their use of Oracle products to help with their sustainability initiatives. During this session, several award recipients discussed how they embedded various sustainability strategies throughout their organizations to help reduce their costs as well as their environmental footprint. It was an interesting session based around green best business practices and how Oracle products enabled many of these customers’ sustainability efforts. The winning customers for 2012 are: Dena Bank, Earth Rangers Centre, Grupo Pão de Açúcar, Health Authority – Abu Dhabi, Korean Air, North County Transit District, Orlando Utilities Commission, Ricoh – Europe, Schneider Electric, Severn Trent Water, and Terracap. Several of these winning customers also selected a partner to co-accept the award with them. These winning partners played a major role in helping these customers achieve their sustainability-related efforts.. Oracle also awarded Ian Winham, Executive Vice President and Chief Financial Officer from Ricoh Europe, with Oracle's Chief Sustainability Officer of the Year award. Ricoh Europe is a multinational imaging and electronics company with a strong commitment to sustainability. Ian was honored for his leadership in reducing Ricoh's environmental impacts by leveraging Oracle's applications and underlying technology. See here for more details.

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  • Convert ddply {plyr} to Oracle R Enterprise, or use with Embedded R Execution

    - by Mark Hornick
    The plyr package contains a set of tools for partitioning a problem into smaller sub-problems that can be more easily processed. One function within {plyr} is ddply, which allows you to specify subsets of a data.frame and then apply a function to each subset. The result is gathered into a single data.frame. Such a capability is very convenient. The function ddply also has a parallel option that if TRUE, will apply the function in parallel, using the backend provided by foreach. This type of functionality is available through Oracle R Enterprise using the ore.groupApply function. In this blog post, we show a few examples from Sean Anderson's "A quick introduction to plyr" to illustrate the correpsonding functionality using ore.groupApply. To get started, we'll create a demo data set and load the plyr package. set.seed(1) d <- data.frame(year = rep(2000:2014, each = 3),         count = round(runif(45, 0, 20))) dim(d) library(plyr) This first example takes the data frame, partitions it by year, and calculates the coefficient of variation of the count, returning a data frame. # Example 1 res <- ddply(d, "year", function(x) {   mean.count <- mean(x$count)   sd.count <- sd(x$count)   cv <- sd.count/mean.count   data.frame(cv.count = cv)   }) To illustrate the equivalent functionality in Oracle R Enterprise, using embedded R execution, we use the ore.groupApply function on the same data, but pushed to the database, creating an ore.frame. The function ore.push creates a temporary table in the database, returning a proxy object, the ore.frame. D <- ore.push(d) res <- ore.groupApply (D, D$year, function(x) {   mean.count <- mean(x$count)   sd.count <- sd(x$count)   cv <- sd.count/mean.count   data.frame(year=x$year[1], cv.count = cv)   }, FUN.VALUE=data.frame(year=1, cv.count=1)) You'll notice the similarities in the first three arguments. With ore.groupApply, we augment the function to return the specific data.frame we want. We also specify the argument FUN.VALUE, which describes the resulting data.frame. From our previous blog posts, you may recall that by default, ore.groupApply returns an ore.list containing the results of each function invocation. To get a data.frame, we specify the structure of the result. The results in both cases are the same, however the ore.groupApply result is an ore.frame. In this case the data stays in the database until it's actually required. This can result in significant memory and time savings whe data is large. R> class(res) [1] "ore.frame" attr(,"package") [1] "OREbase" R> head(res)    year cv.count 1 2000 0.3984848 2 2001 0.6062178 3 2002 0.2309401 4 2003 0.5773503 5 2004 0.3069680 6 2005 0.3431743 To make the ore.groupApply execute in parallel, you can specify the argument parallel with either TRUE, to use default database parallelism, or to a specific number, which serves as a hint to the database as to how many parallel R engines should be used. The next ddply example uses the summarise function, which creates a new data.frame. In ore.groupApply, the year column is passed in with the data. Since no automatic creation of columns takes place, we explicitly set the year column in the data.frame result to the value of the first row, since all rows received by the function have the same year. # Example 2 ddply(d, "year", summarise, mean.count = mean(count)) res <- ore.groupApply (D, D$year, function(x) {   mean.count <- mean(x$count)   data.frame(year=x$year[1], mean.count = mean.count)   }, FUN.VALUE=data.frame(year=1, mean.count=1)) R> head(res)    year mean.count 1 2000 7.666667 2 2001 13.333333 3 2002 15.000000 4 2003 3.000000 5 2004 12.333333 6 2005 14.666667 Example 3 uses the transform function with ddply, which modifies the existing data.frame. With ore.groupApply, we again construct the data.frame explicilty, which is returned as an ore.frame. # Example 3 ddply(d, "year", transform, total.count = sum(count)) res <- ore.groupApply (D, D$year, function(x) {   total.count <- sum(x$count)   data.frame(year=x$year[1], count=x$count, total.count = total.count)   }, FUN.VALUE=data.frame(year=1, count=1, total.count=1)) > head(res)    year count total.count 1 2000 5 23 2 2000 7 23 3 2000 11 23 4 2001 18 40 5 2001 4 40 6 2001 18 40 In Example 4, the mutate function with ddply enables you to define new columns that build on columns just defined. Since the construction of the data.frame using ore.groupApply is explicit, you always have complete control over when and how to use columns. # Example 4 ddply(d, "year", mutate, mu = mean(count), sigma = sd(count),       cv = sigma/mu) res <- ore.groupApply (D, D$year, function(x) {   mu <- mean(x$count)   sigma <- sd(x$count)   cv <- sigma/mu   data.frame(year=x$year[1], count=x$count, mu=mu, sigma=sigma, cv=cv)   }, FUN.VALUE=data.frame(year=1, count=1, mu=1,sigma=1,cv=1)) R> head(res)    year count mu sigma cv 1 2000 5 7.666667 3.055050 0.3984848 2 2000 7 7.666667 3.055050 0.3984848 3 2000 11 7.666667 3.055050 0.3984848 4 2001 18 13.333333 8.082904 0.6062178 5 2001 4 13.333333 8.082904 0.6062178 6 2001 18 13.333333 8.082904 0.6062178 In Example 5, ddply is used to partition data on multiple columns before constructing the result. Realizing this with ore.groupApply involves creating an index column out of the concatenation of the columns used for partitioning. This example also allows us to illustrate using the ORE transparency layer to subset the data. # Example 5 baseball.dat <- subset(baseball, year > 2000) # data from the plyr package x <- ddply(baseball.dat, c("year", "team"), summarize,            homeruns = sum(hr)) We first push the data set to the database to get an ore.frame. We then add the composite column and perform the subset, using the transparency layer. Since the results from database execution are unordered, we will explicitly sort these results and view the first 6 rows. BB.DAT <- ore.push(baseball) BB.DAT$index <- with(BB.DAT, paste(year, team, sep="+")) BB.DAT2 <- subset(BB.DAT, year > 2000) X <- ore.groupApply (BB.DAT2, BB.DAT2$index, function(x) {   data.frame(year=x$year[1], team=x$team[1], homeruns=sum(x$hr))   }, FUN.VALUE=data.frame(year=1, team="A", homeruns=1), parallel=FALSE) res <- ore.sort(X, by=c("year","team")) R> head(res)    year team homeruns 1 2001 ANA 4 2 2001 ARI 155 3 2001 ATL 63 4 2001 BAL 58 5 2001 BOS 77 6 2001 CHA 63 Our next example is derived from the ggplot function documentation. This illustrates the use of ddply within using the ggplot2 package. We first create a data.frame with demo data and use ddply to create some statistics for each group (gp). We then use ggplot to produce the graph. We can take this same code, push the data.frame df to the database and invoke this on the database server. The graph will be returned to the client window, as depicted below. # Example 6 with ggplot2 library(ggplot2) df <- data.frame(gp = factor(rep(letters[1:3], each = 10)),                  y = rnorm(30)) # Compute sample mean and standard deviation in each group library(plyr) ds <- ddply(df, .(gp), summarise, mean = mean(y), sd = sd(y)) # Set up a skeleton ggplot object and add layers: ggplot() +   geom_point(data = df, aes(x = gp, y = y)) +   geom_point(data = ds, aes(x = gp, y = mean),              colour = 'red', size = 3) +   geom_errorbar(data = ds, aes(x = gp, y = mean,                                ymin = mean - sd, ymax = mean + sd),              colour = 'red', width = 0.4) DF <- ore.push(df) ore.tableApply(DF, function(df) {   library(ggplot2)   library(plyr)   ds <- ddply(df, .(gp), summarise, mean = mean(y), sd = sd(y))   ggplot() +     geom_point(data = df, aes(x = gp, y = y)) +     geom_point(data = ds, aes(x = gp, y = mean),                colour = 'red', size = 3) +     geom_errorbar(data = ds, aes(x = gp, y = mean,                                  ymin = mean - sd, ymax = mean + sd),                   colour = 'red', width = 0.4) }) But let's take this one step further. Suppose we wanted to produce multiple graphs, partitioned on some index column. We replicate the data three times and add some noise to the y values, just to make the graphs a little different. We also create an index column to form our three partitions. Note that we've also specified that this should be executed in parallel, allowing Oracle Database to control and manage the server-side R engines. The result of ore.groupApply is an ore.list that contains the three graphs. Each graph can be viewed by printing the list element. df2 <- rbind(df,df,df) df2$y <- df2$y + rnorm(nrow(df2)) df2$index <- c(rep(1,300), rep(2,300), rep(3,300)) DF2 <- ore.push(df2) res <- ore.groupApply(DF2, DF2$index, function(df) {   df <- df[,1:2]   library(ggplot2)   library(plyr)   ds <- ddply(df, .(gp), summarise, mean = mean(y), sd = sd(y))   ggplot() +     geom_point(data = df, aes(x = gp, y = y)) +     geom_point(data = ds, aes(x = gp, y = mean),                colour = 'red', size = 3) +     geom_errorbar(data = ds, aes(x = gp, y = mean,                                  ymin = mean - sd, ymax = mean + sd),                   colour = 'red', width = 0.4)   }, parallel=TRUE) res[[1]] res[[2]] res[[3]] To recap, we've illustrated how various uses of ddply from the plyr package can be realized in ore.groupApply, which affords the user explicit control over the contents of the data.frame result in a straightforward manner. We've also highlighted how ddply can be used within an ore.groupApply call.

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  • Use Enterprise Manager Cloud Control to monitor OBIEE 11.1.1.7.x Dashboards

    - by Torben Hein -Oracle
    (in via Senthil )  If your OBIEE 11.1.1.7.x is set up in the following way: The OBIEE repository is an Oracle Database and is set up as a data warehouse Usage tracking is enabled in OBIEE. ( For information on how to enable usage tracking in OBIEE, refer to the following link: Setting Up Usage Tracking in Oracle BI 11g ) The OBIEE instance is discovered in EM Cloud Control. ( For information on how to discover an OBIEE instance in Cloud Control, refer to the following link: Discovering Oracle Business Intelligence Instance and Oracle Essbase Targets ) The OBIEE repository is discovered in EM Cloud Control. ( For information on how to discover an Oracle database, refer to the following link: Discovering, Promoting, and Adding Database Targets ) then we've got news for you: KM Article:  OBIEE 11g: How To Diagnose Slowly Performing Dashboards using Enterprise Manager Cloud Control (Doc ID 1668236.1) takes you step by step through monitoring the SQL query performance behind your OBIEE dashboard. This Diagnostic approach ... .. will help you piece together information on BI dashboard performance, e.g. processing time from the different layers of the BI system including the repository. .. should enable you to get to the bottom of slow dashboards by using the wealth of information available in EM Cloud Control on OBIEE and Oracle DB. .. will NOT fix any performance issues on its own, but will help identify bottlenecks while processing dashboard requests. (layout and post: Torben, authorized: Lia)

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  • Oracle Enterprise Content Management 11gR1 Patch Set 3 Released

    - by michelle.huff
    We're pleased to announce an updated patch set for Oracle Enterprise Content Management 11gR1 PS3 (11.1.1.4.0). Patch Set 3 (PS3) supports additional platforms and applications, and adds several new features to the products. Highlights include: Content Server (repository for UCM, URM & I/PM): New security capabilities, file store provider updates. Desktop Integration Suite: Windows 7 64-bit and Office 2010 (32 & 64-bit) support and new "Recent Content Items" menu. Universal Content Management (UCM): Site Studio Manager for Site Studio for External Applications, new template management options and ability to run Site Studio & Site Studio for External Applications 11g components on Content Server 10gR3. Imaging and Process Management (I/PM): Now certified with Oracle Business Process Management (BPM) 11g, Oracle Single Sign On (OSSO) 10g and Oracle Access Manager (OAM) 10g, export search results to Microsoft Excel. ECM Adapter for PeopleSoft: Support for UCM 11g Managed Attachments (support for 10g released earlier in 2010) and certification with PeopleTools 8.50. Information Rights Management (IRM): Desktop support for Microsoft Office 2010, Adobe Reader X and Microsoft SharePoint 2010. Customer Webcast We'll be covering this new release in our Quarterly Customer Update Webcast scheduled for this week, January 19/20, 2011. Register today. More Information Downloads now available on Oracle Technology Network (OTN) - it will be available via eDelivery soon. Read the updated ECM documentation for 11.1.1.4.0 Review the ECM 11.1.1.4.0 Upgrade & Patch Guides See the Release Notes

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  • Instructor Insight: Dealing with Columns in Oracle JD Edwards Enterprise One Tools Release 9.1

    - by Breanne Cooley
    Oracle JD Edwards Enterprise One Tools Release  9.1 has many new features that will help end users be more efficient in their daily jobs. For example, hiding grid columns is now as easy as a left-mouse click. In earlier releases, users could click on the ‘Customize Grid’ link but still had to do several more clicks to hide or show a column . The following example shows how easy this new feature is to use. First, right-mouse click on the column you want to hide; for example the ‘Long Address’ column. The column is now hidden. Second, right-mouse over on any of the columns to show the ‘Unhide’ option. After you select ‘Unhide’, the hidden column is shown. You can then select the column to show, or unhide, the column. This new feature and others are covered in the JD Edwards EnterpriseOne System Administration Rel 9.x course, which has been updated to reflect the new release. Hope to see you in class! -Randy Richeson, Senior Principal Instructor, Oracle University

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  • What is an Enterprise Resource Planning (ERP) System?

    In order to understand what an Enterprise Resource Planning System is let us look at a classic American kids snack, the Rice Krispy Treat if we conceptually view the treat as a company’s internal applications as a whole.  Furthermore we can view a company’s departmentalized software applications as the theoretical Rice Krispies in the treat. In addition, the Rice Krispies consist of a combination of ingredients that be broken down into data, user interfaces and business logic. Next, we have the margarine or butter that is used to help the marshmallows bind with the Rice Krispies; this role in our conceptual view is taken by a data source typically as a relational database management system. Finally we have the melted marshmallows which act as the ERP software that connects all of the individual departmental software applications in to one unified system that allows all user one unified system to interact with all of the individual dispersed systems. An example of this would be if a customer places an order with a telephone operator and once the orders is processed an employee in the shipping department can see the order ready for fulfillment on his order screen. The ERP acts a go between for various independent departmental systems so that they can integrate with one another.

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  • Get Fanatical About Your Followers

    - by Mike Stiles
    In the fourth of our series of discussions with Aberdeen’s Trip Kucera, we touch on what fans of your brand have come to expect in exchange for their fandom. Spotlight: Around the Oracle Social office, we live for football. So when we think of a true “fan” of a brand, something on the level of a football fan is what comes to mind. But are brands trying to invest fans on that same level? Trip: Yeah, if you’re a football fan, this is definitely your time of year. And if you’ve been to any NFL games recently, especially if you hadn’t been for a few years previously, you may have noticed that from the cup holders to in-stadium Wi-Fi, there’s an increasing emphasis being placed on “fan-focused” accommodations. That’s what they’re known as in the stadium business. Spotlight: How are brands doing in that fan-focused arena? Trip: Remember fan is short for “fanatical.” Brands can definitely learn from the way teams have become fanatical about their fans, or in the social media world, their followers. Many companies consider a segment of their addressable social audience as true fans; I’ve even heard the term “super-fans” used. So just as fans know and can tell you nearly everything about their favorite team, our research shows that there’s a lot value from getting to know your social audience—your followers—at a deeper level. Spotlight: So did your research show there’s a lot to be gained by making fandom a two-way street? Trip: Aberdeen’s new social relationship management research suggests that companies should develop capabilities to better analyze their social audience at a more granular level. Countless “ripped from the headlines” examples, from “United Breaks Guitars” to the most recent British Airways social fiasco we talked about a few weeks ago show how social can magnify the impact of a single customer voice. Spotlight: So how do the companies who are executing social most successfully do that? Trip: Leaders, which are the top-performing companies in Aberdeen’s study, are showing the value of identifying and categorizing your social audience. You should certainly treat every customer as if they have 10,000 followers, because they just might, but you can also proactively engage with high-value customer and high-value influencers. Getting back to the football analogy, it’s like how teams strive to give every guest a great experience, but they really roll out the red carpet for those season ticket and luxury box holders. Spotlight: I’m not allowed in luxury boxes, so you’ll have to tell me what that’s like. But what is the brand equivalent of rolling out the red carpet? Trip: Leaders are nearly three times more likely than Followers to have a process in place that identifies key social influencers for engagement, and more than twice as likely to identify customer advocates for social outreach. This is the kind of knowledge that gives companies the ability to better target social messaging and promotions like we talked about in our last discussion, as well as a basis for understanding how to measure the impact of their social media programs. I’ll give you an example. I hosted an event at one of my favorite restaurants recently. I had mentioned them in a Tweet several weeks before the event, and on the day of the event, they Tweeted out that they were looking forward to seeing me that evening for the event. It’s a small thing, but it had a big impact and I’d certainly go back as a result. Spotlight: So what specifically can brands use and look at to determine where their potential super-fans are? Trip: Social graph analysis, which looks at both the demographic/psychographic trends as well as the behavioral connections, can surface important brand value. Aberdeen’s PR and Brand Management research indicated that top-performing companies are more than three times more likely than Followers to both determine demographic trends through social listening (44% vs. 13%), and to identify meaningful customer segments through social (44% vs. 12%). This kind of brand-level insight can complement and enrich traditional market research. But perhaps even more importantly, it can serve as an early warning system for customer experience failures. @mikestilesPhoto: freedigitalphotos.net

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  • The Enterprise Side of JavaFX: Part Two

    - by Janice J. Heiss
    A new article, part of a three-part series, now up on the front page of otn/java, by Java Champion Adam Bien, titled “The Enterprise Side of JavaFX,” shows developers how to implement the LightView UI dashboard with JavaFX 2. Bien explains that “the RESTful back end of the LightView application comes with a rudimentary HTML page that is used to start/stop the monitoring service, set the snapshot interval, and activate/deactivate the GlassFish monitoring capabilities.”He explains that “the configuration view implemented in the org.lightview.view.Browser component is needed only to start or stop the monitoring process or set the monitoring interval.”Bien concludes his article with a general summary of the principles applied:“JavaFX encourages encapsulation without forcing you to build models for each visual component. With the availability of bindable properties, the boundary between the view and the model can be reduced to an expressive set of bindable properties. Wrapping JavaFX components with ordinary Java classes further reduces the complexity. Instead of dealing with low-level JavaFX mechanics all the time, you can build simple components and break down the complexity of the presentation logic into understandable pieces. CSS skinning further helps with the separation of the code that is needed for the implementation of the presentation logic and the visual appearance of the application on the screen. You can adjust significant portions of an application's look and feel directly in CSS files without touching the actual source code.”Check out the article here.

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  • RequireJS: JavaScript for the Enterprise

    - by Geertjan
    I made a small introduction to RequireJS via some of the many cool new RequireJS features in NetBeans IDE. I believe RequireJS, and the modularity and encapsulation and loading solutions that it brings, provides the tools needed for creating large JavaScript applications, i.e., enterprise JavaScript applications. &amp;amp;lt;span id=&amp;amp;quot;XinhaEditingPostion&amp;amp;quot;&amp;amp;gt;&amp;amp;lt;/span&amp;amp;gt; (Sorry for the wobbly sound in the above.) An interesting comment by my colleague John Brock on the above: One other advantage that RequireJS brings, is called lazy loading of resources. In your first example, everyone one of those .js files is loaded when the first file is loaded in the browser. By using the require() call in your modules, your application will only load the javascript modules when they are actually needed. It makes for faster startup in large applications. You could show this by showing the libraries that are loaded in the Network Monitor window. So I did as suggested: Click the screenshot to enlarge it and notice how the Network Monitor is helpful in the context of RequireJS troubleshooting.

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  • SQL Server (2012 Enterprise) Browser service failing

    - by Watki02
    SQL Server (2012 Enterprise) Browser service failing I have a problem as described below: I have an instance of SQL Server 2012 Enterprise (thanks to MSDN) for local development on my PC. I try to start SQL server Browser Service from SQL Server Configuration Manager and it takes a long time to fail, then fails with: The request failed or the service did not respond in a timely fashion. Consult the event log or other applicable error logs for details. I checked event logs and found these errors in this order (all within the same 1-second time frame): The SQL Server Browser service port is unavailable for listening, or invalid. The SQL Server Browser service was unable to establish SQL instance and connectivity discovery. The SQL Server Browser is enabling SQL instance and connectivity discovery support. The SQL Server Browser service was unable to establish Analysis Services discovery. The SQL Server Browser service has started. The SQL Server Browser service has shutdown. I checked firewall rules and both port 1433 (TCP) and 1434 (UDP) are wide open, just as well - the programs and service binary had been "allowed through windows firewall". I started the "Analysis Services" service by hand and it works fine. Browser still won't start. Some History: Installed SQL 2008 R2 express advanced Installed SQL2012 Express advanced Uninstalled SQL 2008 R2 express advanced Installed 2012 SSDT and lots of features with Express install Installed a unique instance of SQL 2012 Enterprise with all features Uninstalled SSDT and reinstalled SSDT with Enterprise (solved a different problem) Uninstalled SQL 2012 Express Uninstalled SQL 2012 Enterprise Removed anything with "SQL" in the name from Control panel "Programs and features" Installed SQL 2012 Enterprise without Analysis services (This is where I noticed SQL Browser service was failing to start even on the install) Added the feature of Analysis Services (and everything else) via the installer (Browser continued to fail to start on the install) ======================== Other interesting facts: opening a command window with administrator and trying to run sqlbrowser.exe manually yielded: Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Windows\system32cd C:\Program Files (x86)\Microsoft SQL Server\90\Shared C:\Program Files (x86)\Microsoft SQL Server\90\Sharedsqlbrowser.exe -c SQLBrowser: starting up in console mode SQLBrowser: starting up SSRP redirection service SQLBrowser: failed starting SSRP redirection services -- shutting down. SQLBrowser: starting up OLAP redirection service SQLBrowser: Stopping the OLAP redirector C:\Program Files (x86)\Microsoft SQL Server\90\Shared As I try to repair the install it errors out saying The following error has occurred: Service 'SQLBrowser' start request failed. Click 'Retry' to retry the failed action, or click 'Cancel' to cancel this action and continue setup. For help, click: http://go.microsoft.com/fwlink?LinkID=20476&ProdName=Microsoft%20SQL%20Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.2100.60&EvtType=0x4F9BEA51%25400xD3BEBD98%25401211%25401 Clicking retry fails every time. When clicking cancel I get: The following error has occurred: SQL Server Browser configuration for feature 'SQL_Browser_Redist_SqlBrowser_Cpu32' was cancelled by user after a previous installation failure. The last attempted step: Starting the SQL Server Browser service 'SQLBrowser', and waiting for up to '900' seconds for the process to complete. . For help, click: http://go.microsoft.com/fwlink?LinkID=20476&ProdName=Microsoft%20SQL%20Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.2100.60&EvtType=0x4F9BEA51%25400xD3BEBD98%25401211%25401 When I go to uninstall the SQL Browser from "Programs and Features", it complains: Error opening installation log file. Verify that the specified log file location exists and is writable. Is there any way I can fix this short of re-imaging my computer and reinstalling from scratch? A possible approach would be to somehow really uninstall everything and delete all files related to SQL... is that a good idea, and how do I do that?

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  • Social Media Aggregator, Global Update via Powershell

    - by deanjmiller
    Does anyone know of a way to interface with a Social Media Aggregator using Powershell. For Instance, I would like to update my global status on digsby using Powershell. Digsby would then fan the message out to Facebook, Myspace, Twitter, Etc.. I am open to using any Social Media Aggregator that can do this.. Digsby, Seesmic, Ping.fm TweetDeek, etc.. If any of these programs have a com interface or something like it I'm sure who ever implements this first will have a large gain in users.

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  • Book review: Microsoft System Center Enterprise Suite Unleashed

    - by BuckWoody
    I know, I know – what’s a database guy doing reading a book on System Center? Well, I need it from time to time. System Center is actually a collection of about 7 different products that you can use to manage and monitor your software and hardware, from drive space through Microsoft Office, UNIX systems, and yes, SQL Server. It’s that last part I care about the most, and so I’ve dealt with Data Protection Manager and System Center Operations Manager (I call it SCOM) in SQL Server. But I wasn’t familiar with the rest of the suite nor was I as familiar as I needed to be with the “Essentials” release – a separate product that groups together the main features of System Center into a single offering for smaller organizations. These companies usually run with a smaller IT shop, so they sometimes opt for this product to help them monitor everything, including SQL Server. So I picked up “Microsoft System Center Enterprise Suite Unleashed” by Chris Amaris and a cast of others. I don’t normally like to get a technical book by multiple authors – I just find that most of the time it’s quite jarring to switch from author to author, but I think this group did pretty well here.  The first chapter on introducing System Center has helped me talk with others about what the product does, and which pieces fit well together with SQL Server. The writing is well done, and I didn’t find a jump from author to author as I went along. The information is sequential, meaning that they lead you from install to configuration and then use. It’s very much a concepts-and-how-to book, and a big one at that – over 950 pages of learning! It was a pretty quick read, though, since I skipped the installation parts and there are lots of screenshots. While I’m not sure you’d be an expert on the product when you finish reading this book, but I would say you’re more than halfway there. I would say it suits someone that learns through examples the best, since they have a lot of step-by-step examples I do recommend that you take a look if you have to interact with this product, or even if you are a smaller shop and you’re the primary IT resource. The last few chapters deal with System Center Essentials, and honestly it was the best part of the book for me. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Brendan Gregg's "Systems Performance: Enterprise and the Cloud"

    - by user12608550
    Long ago, the prerequisite UNIX performance book was Adrian Cockcroft's 1994 classic, Sun Performance and Tuning: Sparc & Solaris, later updated in 1998 as Java and the Internet. As Solaris evolved to include the invaluable DTrace observability features, new essential performance references have been published, such as Solaris Performance and Tools: DTrace and MDB Techniques for Solaris 10 and OpenSolaris (2006)  by McDougal, Mauro, and Gregg, and DTrace: Dynamic Tracing in Oracle Solaris, Mac OS X and FreeBSD (2011), also by Mauro and Gregg. Much has occurred in Solaris Land since those books appeared, notably Oracle's acquisition of Sun Microsystems in 2010 and the demise of the OpenSolaris community. But operating system technologies have continued to improve markedly in recent years, driven by stunning advances in multicore processor architecture, virtualization, and the massive scalability requirements of cloud computing. A new performance reference was needed, and I eagerly waited for something that thoroughly covered modern, distributed computing performance issues from the ground up. Well, there's a new classic now, authored yet again by Brendan Gregg, former Solaris kernel engineer at Sun and now Lead Performance Engineer at Joyent. Systems Performance: Enterprise and the Cloud is a modern, very comprehensive guide to general system performance principles and practices, as well as a highly detailed reference for specific UNIX and Linux observability tools used to examine and diagnose operating system behaviour.  It provides thorough definitions of terms, explains performance diagnostic Best Practices and "Worst Practices" (called "anti-methods"), and covers key observability tools including DTrace, SystemTap, and all the traditional UNIX utilities like vmstat, ps, iostat, and many others. The book focuses on operating system performance principles and expands on these with respect to Linux (Ubuntu, Fedora, and CentOS are cited), and to Solaris and its derivatives [1]; it is not directed at any one OS so it is extremely useful as a broad performance reference. The author goes beyond the intricacies of performance analysis and shows how to interpret and visualize statistical information gathered from the observability tools.  It's often difficult to extract understanding from voluminous rows of text output, and techniques are provided to assist with summarizing, visualizing, and interpreting the performance data. Gregg includes myriad useful references from the system performance literature, including a "Who's Who" of contributors to this great body of diagnostic tools and methods. This outstanding book should be required reading for UNIX and Linux system administrators as well as anyone charged with diagnosing OS performance issues.  Moreover, the book can easily serve as a textbook for a graduate level course in operating systems [2]. [1] Solaris 11, of course, and Joyent's SmartOS (developed from OpenSolaris) [2] Gregg has taught system performance seminars for many years; I have also taught such courses...this book would be perfect for the OS component of an advanced CS curriculum.

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  • Ruby Enterprise fails to compile with GCC 4.5

    - by Andrew
    Ruby Enterprise Edition fails to compile from sources with GCC 4.5, but sucessfully compiles with 4.3.3. Actually, not sure if it's about GCC, but, in fact, i686 Arch linux system with laest updates won't compile RE. Compilation fails with the message: mkdir -p .ext/common make PRELIBS='-Wl,-rpath,/opt/ruby-enterprise-1.8.7-2010.01/lib -L/opt/ruby-enterprise-1.8.7-2010.01/lib -ltcmalloc_minimal ' ./lib/fileutils.rb:1215: [BUG] Segmentation fault ruby 1.8.7 (2009-12-24 patchlevel 248) [i686-linux], MBARI 0x8770, Ruby Enterprise Edition 2010.01 make: *** [.rbconfig.time] Aborted Are there any solutions excepting GCC downgrade?

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  • Data Synchronization between Enterprise DataStore and External WebSite DataStore

    - by Yoann. B
    Hi, I've an enterprise database store used by some rich applications and a website with it own database store. Enterprise application work with local data and some of these data (like orders,prices ...) have to be "synchronized" to the web site datastore. On the other side, internet customers are able to edit their profile which have to be "synchronized" to the enterprise datastore too. Basically i need this architecture : WebSite = WebSite Database <= || Internet || <= Enterprise Database <= Rich Applications

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  • Oracle Fusion Applications: Changing the Game

    - by kellsey.ruppel(at)oracle.com
    Originally posted in the Oracle Profit Magazine, November 2010 Edition. When the order processing system red-flags a customer's credit status, the IT department doesn't get the customer's call. When a supplier misses a delivery date for a key automotive assembly, it's not the CIO who has to answer for the error. Knowledge workers (known in IT circles as "users") are on the front lines when an exception occurs in an established business process. They're also the ones who study sales trends to decide when to open a new store in an up-and-coming neighborhood, which products are most profitable, how employee skill sets are evolving, and which suppliers are most efficient. In short, knowledge workers are masters of business as unusual. Traditional enterprise resource planning (ERP) systems and other familiar enterprise applications excel at automating, managing, and executing standard business processes. These programs shine when everything goes as planned. Life gets even trickier when a traditional application needs to be extended with a new service or an extra step is added to a business process when new products are brought to market, divisions are merged, or companies are acquired. Monolithic applications often need the IT department to step in and make the necessary adjustments--incurring additional costs and delays. Until now. When Oracle unveiled the much-anticipated family of Oracle Fusion Applications at Oracle OpenWorld in September 2010, knowledge workers in particular had a lot to cheer about. Business users will soon have ready access to analytical information and collaboration tools in the context of what they are working on, so they can make better decisions when problems or opportunities arise. Additionally, the Oracle Fusion Applications platform will make it easy for business users to tweak processes, create new capabilities, and find information, often without the need for IT department assistance and while still following company guidelines. And IT leaders will be happy to hear about new deployment options, guided implementation and setup tools, and cost-saving management capabilities. Just as important, the underlying technologies in Oracle Fusion Applications will allow organizations to choose among their existing investments and next-generation enterprise applications so they can introduce innovations at a pace that makes the most business and financial sense. "Oracle Fusion Applications are architected so you don't have to do rip and replace," says Jim Hayes, managing director of the consulting firm Accenture. "That's very important for creating a business case that will get through the steering committee and be approved by the board. It shows you can drive value and make a difference in the near term." For these and other reasons, analysts and early adopters are calling Oracle Fusion Applications a game changer for enterprise customers. The differences become apparent in three key areas: the way we innovate, work, and adopt technology. Game Changer #1: New Standard for InnovationChange is a constant challenge for most businesses, whether the catalysts are market dynamics, new competition, or the ever-expanding regulatory environment. And, in an ongoing effort to differentiate, business leaders are constantly looking for new ways to do business, serve constituents, and bring new products and services to market. In addition, companies face significant costs to keep their applications up-to-date. For example, when a company adds new suppliers to a procurement system, the IT shop typically has to invest time, effort, and even consulting fees for custom integrations that allow various ERP systems to communicate with each other. Oracle Fusion Applications were built on Web services and a modular SOA foundation to ease customizations and integration activities among all applications--whether from Oracle or another vendor. Interfaces and updates written in ubiquitous Java, rather than a proprietary coding language, allow organizations to tap into existing in-house technical skills rather than seek expensive outside specialists. And with SOA, organizations can extend a feature set or integrate with other SOA environments by combining Web services such as "look up customer" into a new business process managed by the BPEL orchestration engine. Flexibility like this has long-term implications. "Because users capture these changes at a higher metadata layer, not in the application's code, changes and additions are protected even as new versions of Oracle Fusion Applications are released," says Steve Miranda, senior vice president of applications development at Oracle. "This is a much more sustainable approach because you don't incur costly customizations that prevent upgrades and other innovations." And changes are easier to make: if one change is made in the metadata, that change is automatically reflected throughout the application interface, business intelligence, business process, and business logic. Game Changer #2: New Standard for WorkBoosting productivity comes down to doing the basics right: running business processes more efficiently and managing exceptions more effectively, so users can accomplish more in the course of a day or spend more quality time with the most profitable customers. The fastest way to improve process efficiency is to reduce the number of steps it takes to execute common tasks, such as ordering office equipment from an internal procurement system. Oracle Fusion Applications will deliver a complete role-based user experience with business intelligence and collaboration capabilities provided in the context of the work at hand. "We created every Oracle Fusion Applications screen by asking 'What does the user need to know?' 'What does he or she need to do?' and 'Who do they need to work with to get the job done?'" Miranda explains. So when the sales department heads need new laptops, the self-service procurement screen will not only display a list of approved vendors and configurations, but also a running list of reviews by coworkers who recently purchased the various models. Embedded intelligence may also display prevailing delivery lead times based on actual order histories, not the generic shipping dates vendors may quote. The pervasive business intelligence serves many other business activities across all areas of the enterprise. For example, a manager considering whether to promote a direct report can see the person's employee profile, with a salary history, appraisal summaries, and a rundown of skills and training. This approach to business intelligence also has implications for supply chain management. "One of the challenges at Ingersoll Rand is lack of visibility in our supply chain," says Mike Macrie, global director of enterprise applications for global industrial firm Ingersoll Rand. "Oracle Fusion Applications are going to provide the embedded intelligence to give us that visibility and give us the ability to analyze those orders at any point in our supply chain." Oracle Fusion Applications will also create a "role-based user experience" that displays a work list of events that need attention, based on user job function. Role awareness guides users with daily lists of action items and exceptions. So a credit manager may see seven invoices with discounts that are about to expire or 12 suppliers that have been put on hold because credit memos are awaiting approval. Individualization extends to the search capabilities of Oracle Fusion Applications. The platform uses Web-style search screens powered by an Oracle enterprise search engine, with a security framework that filters search results so individuals will only see the internal information they're authorized to access. A further aid to productivity is Oracle Fusion Applications' integration with Web 2.0 collaboration and social networking resources for business environments. Hover-over text will reveal relevant contact information whenever the name of a person appears in an Oracle Fusion Application. Users can connect via an online chat, phone call, or instant message without leaving the main application, reducing the time required for an accounts payable staffer to resolve a mismatch between an invoiced charge and the service record, for example. Addresses of suppliers, customers, or partners will also initiate hover-over text to show contact details and Web-based maps. Finally, Oracle Fusion Applications will promote a new way of working with purpose-driven communities that can bring new efficiencies to everything from cultivating sales leads to managing new projects. As soon as a lead or project materializes, the applications will automatically gather relevant participants into an online community that shares member contact information, schedules, discussion forums, and Wiki pages. "Oracle Fusion Applications will allow us to take it to the next level with embedded Web 2.0 tools and the embedded analytics," says Steve Printz, CIO and vice president, supply chain management, at window-and-door manufacturer Pella. "[This] allows those employees today who are processing transactions to really contribute to the success of the company and become decision-makers." Game Changer #3: New Standard for Technology AdoptionAs IT becomes a dominant component of how businesses run and compete, organizations need to lower the cost of implementing applications and introducing new application features. In the past, rolling out new code often required creating a test bed system, moving beta code to a separate system for user feedback, and--once all the revisions were made--moving version one of the software onto production systems, where business users could finally get the needed new features. Oracle Fusion Applications will use a dedicated setup manager application to streamline this process. First, the setup manager will help scope out the project, querying users about their requirements. "From those questions and answers we determine the steps and the order of those steps that will enable that task," Miranda says. Next, system utilities will assign tasks to owners, track completion status, and monitor the overall status of a programming effort. Oracle Fusion Applications can then recommend Web services that allow users to migrate setup choices and steps across all the various deployments of the application. Those setup capabilities automate the migration from test systems to production systems, as well as between different business units that may be using the same application. "The self-service ability of the setup manager helps business users change setups with very little intervention from the IT team," says Ravi Kumar, vice president at IT services company Infosys. "That to me is a big difference from how we've viewed enterprise applications before." For additional flexibility, organizations will be able to adopt Oracle Fusion Applications modules in either of two modes: a single-instance alternative uses one database for all Oracle Fusion Applications, while a "pillar mode" creates separate databases to underpin each application. This means IT departments running any one of Oracle's applications or even third-party applications can plug Oracle Fusion Applications modules into their environment and see additional business value created on top of their existing systems. And Oracle Fusion Applications offer a hybrid approach to deployment. The applications are all software-as-a-service-ready, so customers can choose on-premises, public or private cloud, or a combination of these to suit their business needs. It's that combination of flexibility and a roadmap for the future that may be the biggest game changer of all. "The Oracle Fusion Applications architecture allows us to migrate our company at a pace that's consistent with our business strategy, whereas before we might have had to do it with a massive upgrade," says Macrie of Ingersoll Rand. "We're looking forward to that architecture to really give us more flexibility in how we migrate over time." For More InformationUser Input Key to the Success of Oracle Fusion ApplicationsTransforming Coexistence into Strategic ValueUnder the HoodOracle Fusion ApplicationsOracle Service-Oriented Architecture  

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