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  • How to hire support people?

    - by Martin
    I manage a tech support team at a mid-sized software company. We are the last line of support, so issues that we can't fix need to be escalated to the development team. When I joined the company, our team wasn't capable of much beyond using a specific set of troubleshooting steps to solve known issues and escalating anything else to the developers. It's always been a goal of mine for our team to shoulder as much of the support burden as possible without ever bothering a developer. Over the past few years, I, along with several new hires I've made, have made pretty good progress in that direction. We've coded our own troubleshooting tools which now ship with several of our products. When users have never-before-seen issues, we analyze stack traces and troubleshoot down to the code level, and if we need to submit a bug, half the time we've already identified in the code where in the code the bug is and offered a patch to fix it. Here's the problem I've always had: finding support people capable of the work I've described above is really difficult. I've hired 3 people in the past 3 years, and I've probably looked at several thousand resumes and conducted several hundred phone screens to do so. I know it's pretty well accepted that hiring good people is tough in the tech industry, but it seems that support is especially difficult -- there are clearly thousands of people walking around calling themselves support analysts, but 99%+ of them seemingly aren't capable of anything beyond reading a script. I'm curious if anyone has experience recruiting the sort of folks I'm talking about, and if you have any suggestions to share. We've tried all sorts of things -- different job titles/descriptions, using headhunters, etc. And while we've managed to hire a few good folks, it's basically taken us a year to find an appropriate candidate for each opening we've had, and I can't help but wonder if there's something we could be doing differently.

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  • Is "as long as it works" the norm?

    - by q303
    Hi, My last shop did not have a process. Agile essentially meant they did not have a plan at all about how to develop or manage their projects. It meant "hey, here's a ton of work. Go do it in two weeks. We're fast paced and agile." They released stuff that they knew had problems. They didn't care how things were written. There were no code reviews--despite there being several developers. They released software they knew to be buggy. At my previous job, people had the attitude as long as it works, it's fine. When I asked for a rewrite of some code I had written while we were essentially exploring the spec, they denied it. I wanted to rewrite the code because code was repeated in multiple places, there was no encapsulation and it took people a long time to make changes to it. So essentially, my impression is this: programming boils down to the following: Reading some book about the latest tool/technology Throwing code together based on this, avoiding writing any individual code because the company doesn't want to "maintain custom code" Showing it and moving on to the next thing, "as long as it works." I've always told myself that next job I'm going to get a better shop. It never happens. If this is it, then I feel stuck. The technologies always change; if the only professional development here is reading the latest MS Press technology book, then what have you built in 10 years but a superficial knowledge of various technologies? I'm concerned about: Best way to have professional standards How to develop meaningful knowledge and experience in this situation

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  • Why maven so slow compared to automake?

    - by ???'Lenik
    I have a Maven project consists of around 100 modules. I have reason to decompose the project to so many modules, and I don't think I should merge them in order to speed up the build process. I have read a lot of projects by other people, e.g., the Maven project itself, and Apache Archiva, and Hudson project, they all consists of a lot of modules, nearly 100 maybe, more or less. The problem is, to build them all need so much time, 3 hours for the first time build (this is acceptable because a lot of artifacts to download), and 15 minutes for the second build (this is not acceptable). For automake, things are similarly, the first time you need to configure the project, to prepare the magical config.h file, it's far more complex then what maven does. But it's still fast, maybe 10 seconds on my Debian box. After then, make install requires maybe 10 minutes for the first time build. However, when everything get prepared, the .o object files are generated, they don't have to be rebuild at all for the second time build. (In Maven, everything rebuild at everytime.) I'm very wondering, how guys working for Maven projects can bare this long time for each build, I'm just can't sit down calmly during each time Maven build, it took too long time, really.

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  • How to edit and enlarge the font in a PDF document? [closed]

    - by Gus
    Possible Duplicate: How to enlarge a PDF document on Kindle? I have a kindle 6". The problem is that I often read pdf files that are technical, therefore, it doesn't get converted very well to Kindle's native format (for example, code blocks get messed, and things like that). When I watch the pdf page, it's very small to read easily, so I have to rotate the screen to a horizontal position in order to see it better, but my page get divided. But some documents would be easy to read in vertical position if I had the chance to enlarge the font size a little bit in a external pdf editor, therefore enabling the reading in the vertical orientation. Is there a way to change the font size in a pdf file?

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  • What is it that automatically checks config changes (such as those in /etc) into git?

    - by Brandon
    I remember reading on the ubuntu forums some time ago about a program to automatically check configuration changes into version control for you. It was (of course) not Ubuntu-specific. I'm pretty sure it used git, though it may have been svn, or perhaps even able to work with multiple different VCSs. My Googling has turned up nothing, and I'd rather not roll my own script if someone has already done this well. Of course I could just manually check things in, but there are reasons I'd like it done automatically. (I'm actually planning to use this for my LastSession.plist file for Safari, so when the #@$%^*&! thing crashes, and I don't restore everything, and then Leopard crashes, the fact that it has such lousy session management won't mean I lose the dozens of windows with dozens of tabs I had open.)

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  • Is my JS/Jquery methodology good?

    - by absentx
    I always struggle with which of the stack sites is best to post "questions of theory" like this, but I think programmers is the best, if not, as usual a mod will move it etc... I am seeking critique on what has become my normal methodology of writing javascript. I have become heavily reliant on the Jquery library, but I think this has helped me learn the native language better also. Anyways, please critique the following style of JS coding...buried are a lot of questions of scope, if you could point out the strengths and weaknesses of this style I would appreciate it. var critique ={ start: function(){ globalness = 'GLOBAL-GLOBAL'; //available to all critique's methods var notglobalness = 'LOCAL-LOCAL';// only available to critiques start method //am I using the "method" teminology properly here?? $('#stuff').on('click','a.closer-target',function(){ $target = $(this); if($target.hasClass('active')){ $target.removeClass('active'); } else{ $target.addClass('active'); critique.madness($target); } }) console.log(notglobalness+': at least I am useful at home'); console.log('note here that: '+notglobalness+' is no longer available after this point, lets continue on:'); critique.madness(notglobalness); }, madness: function($e){ // do a bunch of awesomeness with $e //but continue to keep it seperate because you think its best to keep things isolated. //send to the next function when complete here console.log('here is globalness, which is still available from the start method of critique!! ' + globalness); console.log('lets see if the globalness carries on to a new var object!!'); console.log('the locally isolated variable of NOTGLOBALNESS is available here because it was passed to this method, lets show it:'+$e); carryOn.start(); } } //end critique var carryOn={ start: function(){ console.log('any chance critique.globalness will work here??? lets see: ' +globalness); console.log('it absolutely does'); } } $(document).ready(critique.start);

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  • Media Player is missing from the list in "Turn Windows features on or off"

    - by arsaKasra
    I decided to reinstall Media Player in Vista [this way], so I figured I should turn it off as a Windows feature. But when I continue with the procedure, I get an incomplete list of features, here's an image: I looked around a bit, wondering if that is only an option available in 7, and I have seen people saying different things. So, is this only available for 7 or is there something wrong going on here? Can I make Media Player to show up in here? I am on a Toshiba Satellite A100 with Vista Home Premium OEM. I don't have my recovery disks or any restore point. Just to mention, I currently do have Media Player and it's working fine. Sorry if I can't think of any more details to add, please ask me for anything I should have included.

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  • How to associate a domain name and IP address?

    - by StackedCrooked
    The situation is as follows: I am renting a dedicated server using SliceHost. On this server I have installed a small HTTPServer. I can verify that it works by nativating directly to its IP address (example). I have also purchased a domain name from gandi.net and would like to link it with to my server. However, I'm having much trouble finding clear instructions on how to create this link. After a few hours of reading documentation and trying out things I ended up the following configuration. on the DNS registrar I have specified the following settings: on the Slicehost server I specified these "records": But it doesn't seem to work. I end up on this page telling me the domain name is not available. Does anyone have an idea what I am doing wrong?

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  • Making WIF local STS to work with your ASP.NET application

    - by DigiMortal
    Making Windows Identity Foundation (WIF) STS test application work with your solution is not as straightforward process as you can read from books and articles. There are some tricks and some configuration modifications you must do to get things work. Fortunately these steps are simple one. 1. Move your application to IIS or IIS Express If your application uses development web server that ships with Visual Studio then make your application use IIS or IIS Express. You get simple support for IIS Express to Visual Studio 2010 after installing Visual Studio 2010 SP1. You can read more from my blog posting Visual Studio 2010 SP1 Beta supports IIS Express. NB! You don’t have to move your dummy STS project to IIS. 2. Change request validation mode to ASP.NET 2.0 As a next thing you will get the following error when coming back from dummy STS service: HttpRequestValidationException (0x80004005): A potentially dangerous Request.Form value was detected from the client. Open web.config of your application and add the following line before </system.web>: <httpRuntime requestValidationMode="2.0" /> Now you are done with configuring web application to work with STS.

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  • Fuzzing for Security

    - by Sylvain Duloutre
    Yesterday, I attended an internal workshop about ethical hacking. Hacking skills like fuzzing can be used to quantitatively assess and measure security threats in software.  Fuzzing is a software testing technique used to discover coding errors and security loopholes in software, operating systems or networks by injecting massive amounts of random data, called fuzz, to the system in an attempt to make it crash. If the program contains a vulnerability that can leads to an exception, crash or server error (in the case of web apps), it can be determined that a vulnerability has been discovered.A fuzzer is a program that generates and injects random (and in general faulty) input to an application. Its main purpose is to make things easier and automated.There are typically two methods for producing fuzz data that is sent to a target, Generation or Mutation. Generational fuzzers are capable of building the data being sent based on a data model provided by the fuzzer creator. Sometimes this is simple and dumb as sending random bytes, swapping bytes or much smarter by knowing good values and combining them in interesting ways.Mutation on the other hand starts out with a known good "template" which is then modified. However, nothing that is not present in the "template" or "seed" will be produced.Generally fuzzers are good at finding buffer overflow, DoS, SQL Injection, Format String bugs etc. They do a poor job at finding vulnerabilites related to information disclosure, encryption flaws and any other vulnerability that does not cause the program to crash.  Fuzzing is simple and offers a high benefit-to-cost ratio but does not replace other proven testing techniques.What is your computer doing over the week-end ?

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  • J2EE or .Net Framework [closed]

    - by Kevino
    I want to learn JAVA or C#... tell me the strength and weakness of each platforms J2EE and .Net Framework today in 2012 and which is safer for the future jobs wise? I tend to prefer Java because here (Montreal, Toronto) there is like 6 Java jobs for each C# jobs and some experienced programmers advised me to go with Java because they say JVM languages are winning in the cloud and the rise of Android can't do anything except help Java in the long run. Is that true today with the release of windows 8 soon and ios devices? On the other side 1 of these programmers told me that corporation love Asp.Net Mvc3 for intranet and web dev and that tomcat/apache java jsp adoption is slowing down compared to Asp.net and ruby on rails & html5 etc. He told me too since I have a good background in system admins & networking C# would be better for me because I'll be able to do more things in the microsoft world with powershell automation and creating my own apps for all the networking stuffs (windows server, dns,dhcp, active directory, sharepoint etc). But what if windows 8 flop java and android aren't safer in the long run? because he told me mono was a joke compared to Java/android or native objective-c on ios devices. (I plan to do a full time study of 10hr's / 15hr's a day for the next 9 months of either Java or C# that's why I ask this)

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  • Kubuntu 12.04 - DNS Issues

    - by AndrewJesaitis
    Starting yesterday (6/11/12), I've been having many network problems. When requesting a page in chrome, the page hangs on "Sending request" and then will eventually timeout. I'm within a VPN that has it's own DNS server. I've tried to manually set my DNS through the Network-Manager applet and by editing /etc/network/interfaces. Having no luck I unlinked the resolv.conf file and dumped the contents of my old resolv.conf into it. Again having no luck, I deactivated the dnsmasq server in /etc/NetworkManager/NetworkManager.conf by commenting out the dns=dnsmasq. $ cat NetworkManager.conf [main] plugins=ifupdown,keyfile #dns=dnsmasq no-auto-default=D0:67:E5:EA:B6:6B, [ifupdown] managed=false $ nm-tool NetworkManager Tool State: connected (global) - Device: eth0 [Wired connection 1] ------------------------------------------- Type: Wired Driver: tg3 State: connected Default: yes HW Address: D0:67:E5:EA:B6:6B Capabilities: Carrier Detect: yes Speed: 1000 Mb/s Wired Properties Carrier: on IPv4 Settings: Address: 192.168.254.122 Prefix: 24 (255.255.255.0) Gateway: 192.168.254.2 DNS: 192.168.254.1 What is strange is that the network will work fine for a few minutes then start to timeout. A few minutes later it will work again. I'm unable to hit internal or external sites when it is timing out. When I $dig local sites, I receive no answer. I do receive an answer from google.com. At this point, I would usually blame the DNS Server, especially since when I change to Google's DNS server things work. But, I need to use our internal DNS to hit our internal sites. Nobody else is having issues and they are all using DHCP. This group includes one user who is using 11.04. At this point, I'm at a loss for what to do, so any help would be appreciated.

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  • Does a mature agile team requires any management?

    - by ashy_32bit
    After a recent heated debate over Scrum, I realized my problem is that I think of management as a quite unnecessary and redundant activity in a fully agile team. I believe a mature Agile team does not require management or any non-technical decision making process whatsoever. To my (apparently erring) eyes it is more than obvious that the only one suitable and capable of managing a mature development team is their coach (who is the most technically competent colleague with proper communication skills). I can't imagine how a Scrum master can contribute to such a team. I am having great difficulty realizing and understanding the value of such things in Scrum and the manager as someone who is not a veteran developer but is well skilled in planning the production cycles when a coach exists in the team. What does that even mean? How on earth can someone with no edge-skills of development manage a highly technical team? Perhaps management here means something else? I see management as a total waste of time and a by-product of immaturity. In my understanding a mature team is fully self-managing. Apparently I'm mistaken since many great people say the contrary but I can't convince myself.

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  • Computer not displaying anything

    - by Justen
    The computer in question worked last week. It's brand new, never been connected to the internet, up-to-date parts, etc. Last week, I installed some 3D software on it, then shut it down and waited for the license files that arrived this week. I've done this to 4 other PCs with the same hardware and software. I've tried: Hooking it up to 3 different monitors using different video cables 2 other graphics cards and a handful of other things like switching which port it's plugged into before and after a restart. I have the driver disc, and a windows reinstallation disc, but they won't do me any good because no display at all for any interval of time. All the fans are moving: psu, gfx, cpu etc, so I don't believe it's a power issue. Here are the specs I know of: 4GB RAM 8800 GTX 700w PSU Intel dual core (not sure of model) Anyways, I'm open to ideas.

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  • The best way to structure/design game code

    - by Edward
    My question is quite broad and related to the 2D game code design/architecture/structure. Usually the main game consists of the main loop where you update & render your world states. However, it's recommended for many purposes to separate rendering from the game-logic and so on. I am kinda confused about the whole situation. Many game engines/libs/sdks don't follow separation schema. They propagate a way where you define some scenes/stages and they contain some objects and the scene/stage controls the user input and so on. For example, in cocos2d(-x) and libgdx (stage2d) the games are usually done the way that the update logic happens at the same time/place as rendering. Also, the propagated way is to have a structure where an object knows how to draw itself - which is not a separation of updating & rendering. The same with Flash based games, they are usually done the way when an object (class) contains a swf or a texture and some data and holds some update logic itself, or updated from main Scene. And again this object already knows how to draw itself via "addChild". Also, some people recommend to use MVC pattern, which will require to completely obey the structure of those engines/libs/sdks. Maybe I am overthinking everything, but I am totally confused. I would be grateful if somebody could point me to a correct direction with the game code structures. What is your way of doing things in libgdx/cocos2d/flash?

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  • Webserver security, intrusion detection, and file intregrity

    - by enfield
    I would like to add some type of tracking / alerting on some linux webservers running PHP and Apache. In doing searches I have come across a lot of info from 2006-2009. Would like to revisit things and see what others are doing now. The main purpose here is to track when any files are changed and if so alert me somehow. The same goes for IDS and hopefully something that can reside on same server? Since some of these are small scale projects I would prefer opensource/free solutions that are really effective. Although I would still like to hear of other alternatives if someone has the experience and the cost can be justified.

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  • Cannot ping router with a static IP assigned?

    - by Uriah
    Alright. I am running Ubuntu LTS 12.04 and am trying to configure a local caching/master DNS server so I am using Bind9. First, here are some things via default DHCP: /etc/network/interfaces cat /etc/network/interfaces # This file describes the network interfaces available on your system # and how to activate them. For more information, see interfaces(5). # The loopback network interface auto lo iface lo inet loopback # The primary network interface auto eth0 iface eth0 inet dhcp # The primary network interface - STATIC #auto eth0 #iface eth0 inet static # address 192.168.2.113 # netmask 255.255.255.0 # network 192.168.2.0 # broadcast 192.168.2.255 # gateway 192.168.2.1 # dns-search uclemmer.net # dns-nameservers 192.168.2.113 8.8.8.8 /etc/resolv.conf cat /etc/resolv.conf # Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8) # DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN nameserver 192.168.2.1 search uclemmer.net ifconfig ifconfig eth0 Link encap:Ethernet HWaddr 00:14:2a:82:d4:9e inet addr:192.168.2.103 Bcast:192.168.2.255 Mask:255.255.255.0 inet6 addr: fe80::214:2aff:fe82:d49e/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:1067 errors:0 dropped:0 overruns:0 frame:0 TX packets:2504 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:153833 (153.8 KB) TX bytes:214129 (214.1 KB) Interrupt:23 Base address:0x8800 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:915 errors:0 dropped:0 overruns:0 frame:0 TX packets:915 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:71643 (71.6 KB) TX bytes:71643 (71.6 KB) ping ping -c 4 192.168.2.1 PING 192.168.2.1 (192.168.2.1) 56(84) bytes of data. 64 bytes from 192.168.2.1: icmp_req=1 ttl=64 time=0.368 ms 64 bytes from 192.168.2.1: icmp_req=2 ttl=64 time=0.224 ms 64 bytes from 192.168.2.1: icmp_req=3 ttl=64 time=0.216 ms 64 bytes from 192.168.2.1: icmp_req=4 ttl=64 time=0.237 ms --- 192.168.2.1 ping statistics --- 4 packets transmitted, 4 received, 0% packet loss, time 2997ms rtt min/avg/max/mdev = 0.216/0.261/0.368/0.063 ms ping -c 4 google.com PING google.com (74.125.134.102) 56(84) bytes of data. 64 bytes from www.google-analytics.com (74.125.134.102): icmp_req=1 ttl=48 time=15.1 ms 64 bytes from www.google-analytics.com (74.125.134.102): icmp_req=2 ttl=48 time=11.4 ms 64 bytes from www.google-analytics.com (74.125.134.102): icmp_req=3 ttl=48 time=11.6 ms 64 bytes from www.google-analytics.com (74.125.134.102): icmp_req=4 ttl=48 time=11.5 ms --- google.com ping statistics --- 4 packets transmitted, 4 received, 0% packet loss, time 3003ms rtt min/avg/max/mdev = 11.488/12.465/15.118/1.537 ms ip route ip route default via 192.168.2.1 dev eth0 metric 100 192.168.2.0/24 dev eth0 proto kernel scope link src 192.168.2.103 As you can see, with DHCP everything seems to work fine. Now, here are things with static IP: /etc/network/interfaces cat /etc/network/interfaces # This file describes the network interfaces available on your system # and how to activate them. For more information, see interfaces(5). # The loopback network interface auto lo iface lo inet loopback # The primary network interface #auto eth0 #iface eth0 inet dhcp # The primary network interface - STATIC auto eth0 iface eth0 inet static address 192.168.2.113 netmask 255.255.255.0 network 192.168.2.0 broadcast 192.168.2.255 gateway 192.168.2.1 dns-search uclemmer.net dns-nameservers 192.168.2.1 8.8.8.8 I have tried dns-nameservers in various combos of *.2.1, *.2.113, and other reliable, public nameservers. /etc/resolv.conf cat /etc/resolv.conf # Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8) # DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN nameserver 192.168.2.1 nameserver 8.8.8.8 search uclemmer.net Obviously, when I change the nameservers in the /etc/network/interfaces file, the nameservers change here too. ifconfig ifconfig eth0 Link encap:Ethernet HWaddr 00:14:2a:82:d4:9e inet addr:192.168.2.113 Bcast:192.168.2.255 Mask:255.255.255.0 inet6 addr: fe80::214:2aff:fe82:d49e/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:1707 errors:0 dropped:0 overruns:0 frame:0 TX packets:2906 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:226230 (226.2 KB) TX bytes:263497 (263.4 KB) Interrupt:23 Base address:0x8800 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:985 errors:0 dropped:0 overruns:0 frame:0 TX packets:985 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:78625 (78.6 KB) TX bytes:78625 (78.6 KB) ping ping -c 4 192.168.2.1 PING 192.168.2.1 (192.168.2.1) 56(84) bytes of data. --- 192.168.2.1 ping statistics --- 4 packets transmitted, 0 received, 100% packet loss, time 3023ms ping -c 4 google.com ping: unknown host google.com Lastly, here are my bind zone files: /etc/bind/named.conf.options cat /etc/bind/named.conf.options options { directory "/etc/bind"; // // // query-source address * port 53; notify-source * port 53; transfer-source * port 53; // If there is a firewall between you and nameservers you want // to talk to, you may need to fix the firewall to allow multiple // ports to talk. See http://www.kb.cert.org/vuls/id/800113 // If your ISP provided one or more IP addresses for stable // nameservers, you probably want to use them as forwarders. // Uncomment the following block, and insert the addresses replacing // the all-0's placeholder. // forwarders { // 0.0.0.0; // }; forwarders { // My local 192.168.2.113; // Comcast 75.75.75.75; 75.75.76.76; // Google 8.8.8.8; 8.8.4.4; // DNSAdvantage 156.154.70.1; 156.154.71.1; // OpenDNS 208.67.222.222; 208.67.220.220; // Norton 198.153.192.1; 198.153.194.1; // Verizon 4.2.2.1; 4.2.2.2; 4.2.2.3; 4.2.2.4; 4.2.2.5; 4.2.2.6; // Scrubit 67.138.54.100; 207.255.209.66; }; // // // //allow-query { localhost; 192.168.2.0/24; }; //allow-transfer { localhost; 192.168.2.113; }; //also-notify { 192.168.2.113; }; //allow-recursion { localhost; 192.168.2.0/24; }; //======================================================================== // If BIND logs error messages about the root key being expired, // you will need to update your keys. See https://www.isc.org/bind-keys //======================================================================== dnssec-validation auto; auth-nxdomain no; # conform to RFC1035 listen-on-v6 { any; }; }; /etc/bind/named.conf.local cat /etc/bind/named.conf.local // // Do any local configuration here // // Consider adding the 1918 zones here, if they are not used in your // organization //include "/etc/bind/zones.rfc1918"; zone "example.com" { type master; file "/etc/bind/zones/db.example.com"; }; zone "2.168.192.in-addr.arpa" { type master; file "/etc/bind/zones/db.2.168.192.in-addr.arpa"; /etc/bind/zones/db.example.com cat /etc/bind/zones/db.example.com ; ; BIND data file for example.com interface ; $TTL 604800 @ IN SOA yossarian.example.com. root.example.com. ( 1343171970 ; Serial 604800 ; Refresh 86400 ; Retry 2419200 ; Expire 604800 ) ; Negative Cache TTL ; @ IN NS yossarian.example.com. @ IN A 192.168.2.113 @ IN AAAA ::1 @ IN MX 10 yossarian.example.com. ; yossarian IN A 192.168.2.113 router IN A 192.168.2.1 printer IN A 192.168.2.200 ; ns01 IN CNAME yossarian.example.com. www IN CNAME yossarian.example.com. ftp IN CNAME yossarian.example.com. ldap IN CNAME yossarian.example.com. mail IN CNAME yossarian.example.com. /etc/bind/zones/db.2.168.192.in-addr.arpa cat /etc/bind/zones/db.2.168.192.in-addr.arpa ; ; BIND reverse data file for 2.168.192.in-addr interface ; $TTL 604800 @ IN SOA yossarian.example.com. root.example.com. ( 1343171970 ; Serial 604800 ; Refresh 86400 ; Retry 2419200 ; Expire 604800 ) ; Negative Cache TTL ; @ IN NS yossarian.example.com. @ IN A 255.255.255.0 ; 113 IN PTR yossarian.example.com. 1 IN PTR router.example.com. 200 IN PTR printer.example.com. ip route ip route default via 192.168.2.1 dev eth0 metric 100 192.168.2.0/24 dev eth0 proto kernel scope link src 192.168.2.113 I can SSH in to the machine locally at *.2.113 or at whatever address is dynamically assigned when in DHCP "mode". *2.113 is in my router's range and I have ports open and forwarding to the server. Pinging is enabled on the router too. I briefly had a static configuration working but it died after the first reboot. Please let me know what other info you might need. I am beyond frustrated/baffled.

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  • Did Acronis True Image Home 2012 clone operation "lock" my BitLocker disk?

    - by Thomas Eyde
    After trying to clone my primary drive, which requires a reboot to proceed, BitLocker detected that the boot sector had changed and required the recovery keys. Not a good situation to be in on Sunday evening when it is your IT-department who hold the keys. After talking with the guys at IT, I have tree suspects on why BitLocker locked me out: The newly added, second hard drive in my machine. The changed boot-order in BIOS. The changes True Image did in order to do its things on boot. As an end-user, I should never have to end up in situations like these without any warning. I would like to know what really happened, so I can inform Acronis on how they can improve their product to avoid this situation in the future.

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  • Sorting a Grid of Data in ASP.NET MVC

    Last week's article, Displaying a Grid of Data in ASP.NET MVC, showed, step-by-step, how to display a grid of data in an ASP.NET MVC application. Last week's article started with creating a new ASP.NET MVC application in Visual Studio, then added the Northwind database to the project and showed how to use Microsoft's Linq-to-SQL tool to access data from the database. The article then looked at creating a Controller and View for displaying a list of product information (the Model). This article builds on the demo application created in Displaying a Grid of Data in ASP.NET MVC, enhancing the grid to include bi-directional sorting. If you come from an ASP.NET WebForms background, you know that the GridView control makes implementing sorting as easy as ticking a checkbox. Unfortunately, implementing sorting in ASP.NET MVC involves a bit more work than simply checking a checkbox, but the quantity of work isn't significantly greater and with ASP.NET MVC we have more control over the grid and sorting interface's layout and markup, as well as the mechanism through which sorting is implemented. With the GridView control, sorting is handled through form postbacks with the sorting parameters - what column to sort by and whether to sort in ascending or descending order - being submitted as hidden form fields. In this article we'll use querystring parameters to indicate the sorting parameters, which means a particular sort order can be indexed by search engines, bookmarked, emailed to a colleague, and so on - things that are not possible with the GridView's built-in sorting capabilities. Like with its predecessor, this article offers step-by-step instructions and includes a complete, working demo available for download at the end of the article. Read on to learn more! Read More >

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  • Convience of mySQL over xml

    - by Bonechilla
    Currently I use XML to store specific information to correctly load a few things such as a list of specfied characters, scenes and music, Once more I use JAXB in combination with standard compression/decompression(ZIP) functionality to store a list of extrenous data. This data is called to add functionality to the character, somewhat like Skills in an RPG. Each skill is seperated into its own XML file with a grandlist which contains the names of each file with their extensions omitted and zipped in folder that gets encrypted. At first using xml was working fine however as the skill list grow i worry about its stability. I was wondering if I should begin storing the data in mySQL. Originally I planned to simply convert everything to JSON over xml but i think possibly mySQL would be a better move. Can anyone inform me of the key difference and pros and cons of each I guess i'm looking for the best way to store the data more conviently and would be easier to operate on. The data is mostly primatives and strings and the only arraylist of values i have i can just concat into a single field and parse later

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  • SQL SERVER – Excel Losing Decimal Values When Value Pasted from SSMS ResultSet

    - by pinaldave
    No! It is not a SQL Server Issue or SSMS issue. It is how things work. There is a simple trick to resolve this issue. It is very common when users are coping the resultset to Excel, the floating point or decimals are missed. The solution is very much simple and it requires a small adjustment in the Excel. By default Excel is very smart and when it detects the value which is getting pasted is numeric it changes the column format to accommodate that. Now as Zero which are training any digit after decimal points have no value, Excel automatically hides it. To prevent this to happen user has to convert columns to text format so it can preserve the formatting. Here is how you can do it. Select the corner between A and 1 and Right Click on it. It will select complete spreadsheet. If you want to change the format of any column you can select an individual column the same way. In the menu Click on Format Cells… It will bring up the following menu. Here by default the selected column will be General, change that to Text. It will change the format of all the cells to Text. Now once again paste the values from SSMS to the Excel. This time it will preserve the decimal values from SSMS. Solved! Any other trick you do you know to preserve the decimal values? Leave a comment please. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Utility, T SQL, Technology Tagged: Excel

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  • How can I use structured references to a column in an Excel macro?

    - by Eshwar
    Here's an example that will explain things: Sheets("Plot Data July").Select ActiveSheet.ListObjects("tPDJuly").Range.AutoFilter Field:=2 ActiveSheet.ListObjects("tPDJuly").Range.AutoFilter Field:=4 So as you can see above, Field:=2 is a relative reference to the second field in the table called "tPDJuly". So now if I add more columns, this number does not get updated. The field is actually called "Grade" in the table. So is there a way of coding this so that no matter which column it is in, "Grade" is always updated? I suppose one solution is that we add a line that find what is the column number for "Grade"?

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  • Ways to organize interface and implementation in C++

    - by Felix Dombek
    I've seen that there are several different paradigms in C++ concerning what goes into the header file and what to the cpp file. AFAIK, most people, especially those from a C background, do: foo.h class foo { private: int mem; int bar(); public: foo(); foo(const foo&); foo& operator=(foo); ~foo(); } foo.cpp #include foo.h foo::bar() { return mem; } foo::foo() { mem = 42; } foo::foo(const foo& f) { mem = f.mem; } foo::operator=(foo f) { mem = f.mem; } foo::~foo() {} int main(int argc, char *argv[]) { foo f; } However, my lecturers usually teach C++ to beginners like this: foo.h class foo { private: int mem; int bar() { return mem; } public: foo() { mem = 42; } foo(const foo& f) { mem = f.mem; } foo& operator=(foo f) { mem = f.mem; } ~foo() {} } foo.cpp #include foo.h int main(int argc, char* argv[]) { foo f; } // other global helper functions, DLL exports, and whatnot Originally coming from Java, I have also always stuck to this second way for several reasons, such as that I only have to change something in one place if the interface or method names change, and that I like the different indentation of things in classes when I look at their implementation, and that I find names more readable as foo compared to foo::foo. I want to collect pro's and con's for either way. Maybe there are even still other ways? One disadvantage of my way is of course the need for occasional forward declarations.

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  • Script Task/Component and Template Information

    The Script Task and Script component are often used by people developing SSIS packages because they are easy to use and now because SSIS could be perceived to be more developer friendly they are very powerful. That being said we should no be using them everywhere.  There are generally Tasks/Components already provided that will do the job it may be that we have to rethink the way we want to draw our package. I had cause last week to break out the script component in SQL Server 2008 SP1 and found that it was broken.  I don’t know when it broke as I do not use them all that often.  My error was as below.     Something must have overwritten this template information.  I looked in Event Viewer and tried the things it suggested but the templates still did not work.  Here is how I got them eventually to work for me (Your Mileage may vary) Open up a Command Prompt window using an administrator level account and “as an administrator” vsta.exe /hostid SSIS_ScriptTask /setup vsta.exe /hostid SSIS_ScriptComponent /setup   This worked for me.  Hope it helps.

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  • What's a good Game development platform for a platformer game with these characteristics?

    - by Joe
    Yes, I know, the best way to make an indie game is to learn to code. I've got some scripting experience, but I want to do worldbuilding with already-existing tools (and communities surrounding those tools), and I've been really impressed with games like An Untitled Story that were made with pre-packaged toolsets at their core, like Game Maker. :) So I'm planning to make my game using either Game Maker or something like it. The basic parameters of my planned game: -2D platformer. -Physics/speed akin to Sonic the Hedgehog. -Large, non-linear world, flowing as seamlessly as possible -- think Super Metroid, but without the forced screen transitions. The first two points have me leaning toward Game Maker -- Plenty of 2D platformers have been made with it, and there are serviceable, openly available Sonic-the-Hedgehog-style physics engines for it that could be adapted to my needs with minimal muss and fuss. But the third makes me antsy -- from what limited information I hear, Game Maker has problems with large levels/boards/screens/whateveryoucallthem, thus necessitating transitions between screens. I want to avoid that if at all possible -- it would, I believe, fundamentally alter the flow of the game. I understand that generally speaking, the more you have loaded into memory the more things are going to chug (especially for a one-size-fits-all game development platform that isn't a model of efficient coding), but I'm hoping there are systems that can un-load objects that are sufficiently far offscreen and thus better produce seamlessness. Any thoughts, people? :) The sooner I can get a basic pre-fab physics engine and world-building program up and running, the sooner I can start prototyping areas and generally tooling around. Should I be looking at Game Maker, or elsewhere? (My current plan is to more-or-less build the game prototype-style, then worry about art and sound at the very end once the damn thing is playable.)

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