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  • Oracle VM and JRockit Virtual Edition: Oracle Introduces Java Virtualization Solution for Oracle(R)

    - by adam.hawley
    Since the beginning, we've been talking to customers about how our approach to virtualization is different and more powerful than any other company because Oracle has the "full-stack" of software (and even hardware these days!) to work with to create more comprehensive, more powerful solutions. Having the virtualization layer, two enterprise class operating systems in Solaris and Enterprise Linux, and the leading enterprise software in nearly every layer of the data center stack, allows us to not just do virtualization for virtualization's sake but rather to provide complete virtualization solutions focused on making enterprise software easier to deploy, easier to manage, and easier to support through integration up and down the stack. Today, we announced the availability of a significant demonstration of that capability by announcing a WebLogic Suite option that permits the Oracle WebLogic Server 11g to run on a Java JVM (JRockit Virtual Edition) that itself runs directly on the Oracle VM Server for x86 / x64 without needing any operating system. Why would you want that? Better performance and better consolidation density, not to mention great security due to a lower "attack surface area". Oracle also announced the Oracle Virtual Assembly Builder product. Oracle Virtual Assembly Builder provides a framework for automatically capturing the configuration of existing software components and packaging them as self-contained building blocks known as appliances. So you know that complex application you've tweaked on your physical servers (or on other virtual environments for that matter)?  Virtual Assembly Builder will allow the automated collection of all the configuration data for the various application components that make up that multi-tier application and then use the information to create and package each component as a virtual machine so that the application can be deployed in your Oracle VM virtualization environment quickly and easily and just as it was configured it in your original environment. A slick, drag-and-drop GUI also serves as a powerful, intuitive interface for viewing and editing your assembly as needed.No one else can do complete virtualization solutions the way Oracle can and I think these offerings show what's possible when you have the right resources for elegantly solving the larger problems in the data center rather than just having to make-do with tools that are only operating at one layer of the stack. For more information, read the press release including the links to more information on various Oracle websites.

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  • Oracle Fusion Applications: Changing the Game

    - by kellsey.ruppel(at)oracle.com
    Originally posted in the Oracle Profit Magazine, November 2010 Edition. When the order processing system red-flags a customer's credit status, the IT department doesn't get the customer's call. When a supplier misses a delivery date for a key automotive assembly, it's not the CIO who has to answer for the error. Knowledge workers (known in IT circles as "users") are on the front lines when an exception occurs in an established business process. They're also the ones who study sales trends to decide when to open a new store in an up-and-coming neighborhood, which products are most profitable, how employee skill sets are evolving, and which suppliers are most efficient. In short, knowledge workers are masters of business as unusual. Traditional enterprise resource planning (ERP) systems and other familiar enterprise applications excel at automating, managing, and executing standard business processes. These programs shine when everything goes as planned. Life gets even trickier when a traditional application needs to be extended with a new service or an extra step is added to a business process when new products are brought to market, divisions are merged, or companies are acquired. Monolithic applications often need the IT department to step in and make the necessary adjustments--incurring additional costs and delays. Until now. When Oracle unveiled the much-anticipated family of Oracle Fusion Applications at Oracle OpenWorld in September 2010, knowledge workers in particular had a lot to cheer about. Business users will soon have ready access to analytical information and collaboration tools in the context of what they are working on, so they can make better decisions when problems or opportunities arise. Additionally, the Oracle Fusion Applications platform will make it easy for business users to tweak processes, create new capabilities, and find information, often without the need for IT department assistance and while still following company guidelines. And IT leaders will be happy to hear about new deployment options, guided implementation and setup tools, and cost-saving management capabilities. Just as important, the underlying technologies in Oracle Fusion Applications will allow organizations to choose among their existing investments and next-generation enterprise applications so they can introduce innovations at a pace that makes the most business and financial sense. "Oracle Fusion Applications are architected so you don't have to do rip and replace," says Jim Hayes, managing director of the consulting firm Accenture. "That's very important for creating a business case that will get through the steering committee and be approved by the board. It shows you can drive value and make a difference in the near term." For these and other reasons, analysts and early adopters are calling Oracle Fusion Applications a game changer for enterprise customers. The differences become apparent in three key areas: the way we innovate, work, and adopt technology. Game Changer #1: New Standard for InnovationChange is a constant challenge for most businesses, whether the catalysts are market dynamics, new competition, or the ever-expanding regulatory environment. And, in an ongoing effort to differentiate, business leaders are constantly looking for new ways to do business, serve constituents, and bring new products and services to market. In addition, companies face significant costs to keep their applications up-to-date. For example, when a company adds new suppliers to a procurement system, the IT shop typically has to invest time, effort, and even consulting fees for custom integrations that allow various ERP systems to communicate with each other. Oracle Fusion Applications were built on Web services and a modular SOA foundation to ease customizations and integration activities among all applications--whether from Oracle or another vendor. Interfaces and updates written in ubiquitous Java, rather than a proprietary coding language, allow organizations to tap into existing in-house technical skills rather than seek expensive outside specialists. And with SOA, organizations can extend a feature set or integrate with other SOA environments by combining Web services such as "look up customer" into a new business process managed by the BPEL orchestration engine. Flexibility like this has long-term implications. "Because users capture these changes at a higher metadata layer, not in the application's code, changes and additions are protected even as new versions of Oracle Fusion Applications are released," says Steve Miranda, senior vice president of applications development at Oracle. "This is a much more sustainable approach because you don't incur costly customizations that prevent upgrades and other innovations." And changes are easier to make: if one change is made in the metadata, that change is automatically reflected throughout the application interface, business intelligence, business process, and business logic. Game Changer #2: New Standard for WorkBoosting productivity comes down to doing the basics right: running business processes more efficiently and managing exceptions more effectively, so users can accomplish more in the course of a day or spend more quality time with the most profitable customers. The fastest way to improve process efficiency is to reduce the number of steps it takes to execute common tasks, such as ordering office equipment from an internal procurement system. Oracle Fusion Applications will deliver a complete role-based user experience with business intelligence and collaboration capabilities provided in the context of the work at hand. "We created every Oracle Fusion Applications screen by asking 'What does the user need to know?' 'What does he or she need to do?' and 'Who do they need to work with to get the job done?'" Miranda explains. So when the sales department heads need new laptops, the self-service procurement screen will not only display a list of approved vendors and configurations, but also a running list of reviews by coworkers who recently purchased the various models. Embedded intelligence may also display prevailing delivery lead times based on actual order histories, not the generic shipping dates vendors may quote. The pervasive business intelligence serves many other business activities across all areas of the enterprise. For example, a manager considering whether to promote a direct report can see the person's employee profile, with a salary history, appraisal summaries, and a rundown of skills and training. This approach to business intelligence also has implications for supply chain management. "One of the challenges at Ingersoll Rand is lack of visibility in our supply chain," says Mike Macrie, global director of enterprise applications for global industrial firm Ingersoll Rand. "Oracle Fusion Applications are going to provide the embedded intelligence to give us that visibility and give us the ability to analyze those orders at any point in our supply chain." Oracle Fusion Applications will also create a "role-based user experience" that displays a work list of events that need attention, based on user job function. Role awareness guides users with daily lists of action items and exceptions. So a credit manager may see seven invoices with discounts that are about to expire or 12 suppliers that have been put on hold because credit memos are awaiting approval. Individualization extends to the search capabilities of Oracle Fusion Applications. The platform uses Web-style search screens powered by an Oracle enterprise search engine, with a security framework that filters search results so individuals will only see the internal information they're authorized to access. A further aid to productivity is Oracle Fusion Applications' integration with Web 2.0 collaboration and social networking resources for business environments. Hover-over text will reveal relevant contact information whenever the name of a person appears in an Oracle Fusion Application. Users can connect via an online chat, phone call, or instant message without leaving the main application, reducing the time required for an accounts payable staffer to resolve a mismatch between an invoiced charge and the service record, for example. Addresses of suppliers, customers, or partners will also initiate hover-over text to show contact details and Web-based maps. Finally, Oracle Fusion Applications will promote a new way of working with purpose-driven communities that can bring new efficiencies to everything from cultivating sales leads to managing new projects. As soon as a lead or project materializes, the applications will automatically gather relevant participants into an online community that shares member contact information, schedules, discussion forums, and Wiki pages. "Oracle Fusion Applications will allow us to take it to the next level with embedded Web 2.0 tools and the embedded analytics," says Steve Printz, CIO and vice president, supply chain management, at window-and-door manufacturer Pella. "[This] allows those employees today who are processing transactions to really contribute to the success of the company and become decision-makers." Game Changer #3: New Standard for Technology AdoptionAs IT becomes a dominant component of how businesses run and compete, organizations need to lower the cost of implementing applications and introducing new application features. In the past, rolling out new code often required creating a test bed system, moving beta code to a separate system for user feedback, and--once all the revisions were made--moving version one of the software onto production systems, where business users could finally get the needed new features. Oracle Fusion Applications will use a dedicated setup manager application to streamline this process. First, the setup manager will help scope out the project, querying users about their requirements. "From those questions and answers we determine the steps and the order of those steps that will enable that task," Miranda says. Next, system utilities will assign tasks to owners, track completion status, and monitor the overall status of a programming effort. Oracle Fusion Applications can then recommend Web services that allow users to migrate setup choices and steps across all the various deployments of the application. Those setup capabilities automate the migration from test systems to production systems, as well as between different business units that may be using the same application. "The self-service ability of the setup manager helps business users change setups with very little intervention from the IT team," says Ravi Kumar, vice president at IT services company Infosys. "That to me is a big difference from how we've viewed enterprise applications before." For additional flexibility, organizations will be able to adopt Oracle Fusion Applications modules in either of two modes: a single-instance alternative uses one database for all Oracle Fusion Applications, while a "pillar mode" creates separate databases to underpin each application. This means IT departments running any one of Oracle's applications or even third-party applications can plug Oracle Fusion Applications modules into their environment and see additional business value created on top of their existing systems. And Oracle Fusion Applications offer a hybrid approach to deployment. The applications are all software-as-a-service-ready, so customers can choose on-premises, public or private cloud, or a combination of these to suit their business needs. It's that combination of flexibility and a roadmap for the future that may be the biggest game changer of all. "The Oracle Fusion Applications architecture allows us to migrate our company at a pace that's consistent with our business strategy, whereas before we might have had to do it with a massive upgrade," says Macrie of Ingersoll Rand. "We're looking forward to that architecture to really give us more flexibility in how we migrate over time." For More InformationUser Input Key to the Success of Oracle Fusion ApplicationsTransforming Coexistence into Strategic ValueUnder the HoodOracle Fusion ApplicationsOracle Service-Oriented Architecture  

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  • SQLAuthority News – Whitepaper – SQL Azure vs. SQL Server

    - by pinaldave
    SQL Server and SQL Azure are two Microsoft Products which goes almost together. There are plenty of misconceptions about SQL Azure. I have seen enough developers not planning for SQL Azure because they are not sure what exactly they are getting into. Some are confused thinking Azure is not powerful enough. I disagree and strongly urge all of you to read following white paper written and published by Microsoft. SQL Azure vs. SQL Server by Dinakar Nethi, Niraj Nagrani SQL Azure Database is a cloud-based relational database service from Microsoft. SQL Azure provides relational database functionality as a utility service. Cloud-based database solutions such as SQL Azure can provide many benefits, including rapid provisioning, cost-effective scalability, high availability, and reduced management overhead. This paper compares SQL Azure Database with SQL Server in terms of logical administration vs. physical administration, provisioning, Transact-SQL support, data storage, SSIS, along with other features and capabilities. The content of this white paper is as following: Similarities and Differences Logical Administration vs. Physical Administration Provisioning Transact-SQL Support Features and Types Key Benefits of the Service Self-Managing High Availability Scalability Familiar Development Model Relational Data Model The above summary text is taken from white paper itself. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL White Papers, SQLAuthority News, T SQL, Technology Tagged: SQL Azure

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  • SQLAuthority News – Free eBook Download – Introducing Microsoft SQL Server 2008 R2

    - by pinaldave
    Microsoft Press has published FREE eBook on the most awaiting release of SQL Server 2008 R2. The book is written by Ross Mistry and Stacia Misner. Ross is my personal friend and one of the most active book writer in SQL Server Domain. When I see his name on any book, I am sure that it will be high quality and easy to read book. The details about the book is here: Introducing Microsoft SQL Server 2008 R2, by Ross Mistry and Stacia Misner The book contains 10 chapters and 216 pages. PART I   Database Administration CHAPTER 1   SQL Server 2008 R2 Editions and Enhancements CHAPTER 2   Multi-Server Administration CHAPTER 3   Data-Tier Applications CHAPTER 4   High Availability and Virtualization Enhancements CHAPTER 5   Consolidation and Monitoring PART II   Business Intelligence Development CHAPTER 6   Scalable Data Warehousing CHAPTER 7   Master Data Services CHAPTER 8   Complex Event Processing with StreamInsight CHAPTER 9   Reporting Services Enhancements CHAPTER 10   Self-Service Analysis with PowerPivot More detail about the book is listed here. You can download the ebook in XPS format here and in PDF format here. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Business Intelligence, Pinal Dave, SQL, SQL Authority, SQL Download, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority News, T SQL, Technology

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  • web application or web portal? [closed]

    - by klo
    as title said differences between those 2. I read all the definition and some articles, but I need information about some other aspects. Here is the thing. We want to build a web site that will contain: site, database, uploads, numerous background services that would have to collect information from uploads and from some other sites, parse them etc...I doubt that there are portlets that fits our specific need so we will have to make them our self. So, questions: 1. Deployment ( and difference in cost if possible), is deploying portals much more easier then web app ( java or .net) 2. Server load. Does portal consume much of server power ( and can you strip portal of thing that you do not use) 3. Implementation and developing of portlets. Can u make all the things that you could have done in java or .net? 4. General thoughts of when to use portals and when classic web app. Tnx all in advence...

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  • Apache2 on Raspbian: Multiviews is enabled but not working

    - by Christian L
    I recently moved webserver, from a ubuntuserver set up by my brother (I have sudo) to a rasbianserver set up by my self. On the other server multiviews worked out of the box, but on the raspbian it does not seem to work althoug it seems to be enabled out of the box there as well. What I am trying to do is to get it to find my.doma.in/mobile.php when I enter my.doma.in/mobile in the adress field. I am using the same available-site-file as I did before, the file looks as this: <VirtualHost *:80> ServerName my.doma.in ServerAdmin [email protected] DocumentRoot /home/christian/www/do <Directory /> Options FollowSymLinks AllowOverride All </Directory> <Directory /home/christian/www/do> Options Indexes FollowSymLinks MultiViews AllowOverride All Order allow,deny allow from all </Directory> ScriptAlias /cgi-bin/ /usr/lib/cgi-bin/ <Directory "/usr/lib/cgi-bin"> AllowOverride None Options +ExecCGI -MultiViews +SymLinksIfOwnerMatch Order allow,deny Allow from all </Directory> ErrorLog ${APACHE_LOG_DIR}/error.log # Possible values include: debug, info, notice, warn, error, crit, # alert, emerg. LogLevel warn CustomLog ${APACHE_LOG_DIR}/access.log combined Alias /doc/ "/usr/share/doc/" <Directory "/usr/share/doc/"> Options Indexes MultiViews FollowSymLinks AllowOverride None Order deny,allow Deny from all Allow from 127.0.0.0/255.0.0.0 ::1/128 </Directory> From what I have read various places while googling this issue I found that the negotiation module had to be enabled so I tried to enable it. sudo a2enmod negotiation Giving me this result Module negotiation already enabled I have read through the /etc/apache2/apache2.conf and I did not find anything in particular that seemed to be helping me there, but please do ask if you think I should post it. Any ideas on how to solve this through getting Multiviews to work?

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  • CodePlex Daily Summary for Tuesday, March 30, 2010

    CodePlex Daily Summary for Tuesday, March 30, 2010New ProjectsCloudMail: Want to send email from Azure? Cloud Mail is designed to provide a small, effective and reliable solution for sending email from the Azure platfor...CommunityServer Extensions: Here you can find some CommunityServer extensions and bug fixes. The main goal is to provide you with the ability to correct some common problems...ContactSync: ContactSync is a set of .NET libraries, UI controls and applications for managing and synchronizing contact information. It includes managed wrapp...Dng portal: DNG Portal base on asp.net MVCDotNetNuke Referral Tracker: The Referral Tracker module allows you to save URL variables, the referring page, and the previous page into a session variable or cookie. Then, th...Foursquare for Windows Phone 7: Foursquare for Windows Phone 7.GEGetDocConfig: SharePoint utility to list information concerning document libraries in one or more sites. Displays Size, Validity, Folder, Parent, Author, Minor a...Google Maps API for .NET: Fast and lightweight client libraries for Google Maps API.kbcchina: kbc chinaLoad Test User Mock Toolkits: 用途 This project is a framework mocking the user actvities with VSTS Load Test tool to faster the test script development. 此项目包括一套模拟用户行为的通用框架,可以简化...Resonance: Resonance is a system to train neural networks, it allows to automate the train of a neural network, distributing the calculation on multiple machi...SharePoint Company Directory / Active Directory Self Service System: This is a very simple system which was designed for a Bank to allow users to update their contact information within SharePoint . Then this info ca...SmartShelf: Manage files and folders on Windows and Windows Live.sysFix: sysFix is a tool for system administrators to easily manage and fix common system errors.xnaWebcam: Webcam usage in XNA GameStudio 3.1New ReleasesAll-In-One Code Framework: All-In-One Code Framework 2010-03-29: Improved and Newly Added Examples:For an up-to-date list, please refer to All-In-One Code Framework Sample Catalog. Samples for Azure Name Des...ARSoft.Tools.Net - C# DNS and SPF Library: 1.3.0: Added support for creating own dns server implementations. Added full IPv6 support to dns client Some performance optimizations to dns clientArtefact Animator: Artefact Animator - Silverlight 3 and WPF .Net 3.5: Artefact Animator Version 2.0.4.1 Silverlight 3 ArtefactSL.dll for both Debug and Release. WPF 3.5 Artefact.dll for both Debug and Release.BatterySaver: Version 0.4: Added support for a system tray icon for controlling the application and switching profiles (Issue)BizTalk Server 2006 Orchestration Profiler: Profiler v1.2: This is a point release of the profiler and has been updatd to work on 64 bit systems. No other new functionality is available. To use this ensure...CloudMail: CloudMail_0.5_beta: Initial public release. For documentation see http://cloudmail.codeplex.com/documentation.CycleMania Starter Kit EAP - ASP.NET 4 Problem - Design - Solution: Cyclemania 0.08.44: See Source Code tab for recent change history.Dawf: Dual Audio Workflow: Beta 2: Fix little bugs and improve usablity by changing the way it finds the good audio.DotNetNuke Referral Tracker: 2.0.1: First releaseFoursquare for Windows Phone 7: Foursquare 2010.03.29.02: Foursquare 2010.03.29.02GEGetDocConfig: GEGETDOCCONFIG.ZIP: Installation: Simply download the zip file and extract the executable into its own directory on the SharePoint front end server Note: There will b...GKO Libraries: GKO Libraries 0.2 Beta: Added: Binary search Unmanaged wrappers, interop and pinvoke functions and structures Windows service wrapper Video mode helpers and more.....Google Maps API for .NET: GoogleMapsForNET v0.9 alpha release: First version, contains Core library featuring: Geocoding API Elevation API Static Maps APIGoogle Maps API for .NET: GoogleMapsForNET v0.9.1 alpha release: Fixed dependencies issues; added NUnit binaries and updated Newtonsoft Json library.Google Maps API for .NET: GoogleMapsForNET v0.9.2a alpha release: Recommended update.Code clean-up; did refactoring and major interface changes in Static Maps because it wasn't aligned to the 'simplest and least r...Home Access Plus+: v3.2.0.0: v3.2.0.0 Release Change Log: More AJAX to reduce page refreshes (Deleting, New Folder, Rename moved from browser popups) Only 3 Browser Popups (1...Html to OpenXml: HtmlToOpenXml 1.1: The dll library to include in your project. The dll is signed for GAC support. Compiled with .Net 3.5, Dependencies on System.Drawing.dll and Docu...Latent Semantic Analysis: Latest sources: Just the latest sources. Just click the changeset. Please note that in order to compile this code you need to download some additional code. You ...Load Test User Mock Toolkits: Load Test User Mock Toolkits Help Doc: Samples and The framework introduction. 包括框架介绍和典型示例Load Test User Mock Toolkits: Open.LoadTest.User.Mock.Toolkits 1.0 alpha: 此版本为非正式版本,未对性能方面进行优化。而且框架正在重构调整中。Mobile Broadband Logging Monitor: Mobile Broadband Logging Monitor 1.2.4: This edition supports: Newer and older editions of Birdstep Technology's EasyConnect HUAWEI Mobile Partner MWConn User defined location for s...Nito.KitchenSink: Version 3: Added Encoding.GetString(Stream, bool) for converting an entire stream into a string. Changed Stream.CopyTo to allow the stream to be closed/abor...Numina Application Framework: Numina.Framework Core 49088: Fixed Bug with Headers introduced in rev. 48249 with change to HttpUtil class. admin/User_Pending.aspx page users weren't able to be deleted Do...OAuthLib: OAuthLib (1.6.4.0): Fix for 6390 Make it possible to configure time out value.Quack Quack Says the Duck: Quack Quack Says The Duck 1.1.0.0: This new release pushes some work onto a background thread clearing issues with multiple screen clicks while the UI was blocking.Rapidshare Episode Downloader: RED v0.8.4: - Added Edit feature - Moved season & episode int to string into a separate function - Fixed some more minor issues - Added 'Previous' feature - F...RoTwee: RoTwee (8.1.3.0): Update OAuthLib to 1.6.4.0SharePoint Company Directory / Active Directory Self Service System: SharePoint Company Directory with AD Import: This is a very simple system which was designed for a Bank to allow users to update their contact information within SharePoint . Then this info ca...Simply Classified: v1.00.12: Comsite Simply Classified v1.00.12 - STABLE - Tested against DotNetNuke v4.9.5 and v5.2.x Bug Fixes/Enhancements: BUGFIX: Resolved issues with 1...sPATCH: sPatch v0.9: Completely Recoded with wxWidgetsFollowing Content is different to .NET Patcher no requirement for .NET Framework Manual patch was removed to av...SSAS Profiler Trace Scheduler: SSAS Profiler Trace Scheduler: AS Profiler Scheduler is a tool that will enable Scheduling of SQL AS Tracing using predefined Profiler Templates. For tracking different issues th...sysFix: sysfix build v5: A stable beta release, please refer to home page for further details.VOB2MKV: vob2mkv-1.0.4: This is a feature update of the VOB2MKV utility. The command-line parsing in the VOB2MKV application has been greatly improved. You can now get f...xnaWebcam: xnaWebcam 0.1: xnaWebcam 0.1 Program Version 0.1: -Show Webcam Device -Draw.String WebcamTexture.VideoDevice.Name.ToString() Instructions: 1. Plug-in your Webca...xnaWebcam: xnaWebcam 0.2: xnaWebcam 0.2 Version 0.2: -setResolution -Keys.Escape: this.Exit() << Exit the Game/Application. --- Version 0.1: -Show Webcam Device -Draw.Strin...xnaWebcam: xnaWebcam 0.21: xnaWebcam 0.2 Version 0.21: -Fix: Don't quit game/application after closing mainGameWindow -Fix: Text Position; Window.X, Window.Y --- Version 0.2...Xploit Game Engine: Xploit_1_1 Release: Added Features Multiple Mesh instancing.Xploit Game Engine: Xploit_1_1 Source Code: Updates Create multiple instances of the same Meshe using XModelMesh and XSkinnedMesh.Yakiimo3D: DX11 DirectCompute Buddhabrot Source and Binary: DX11 DirectCompute Buddhabrot/Nebulabrot source and binary.Most Popular ProjectsRawrWBFS ManagerASP.NET Ajax LibraryMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitAJAX Control ToolkitWindows Presentation Foundation (WPF)LiveUpload to FacebookASP.NETMicrosoft SQL Server Community & SamplesMost Active ProjectsRawrjQuery Library for SharePoint Web ServicesBlogEngine.NETLINQ to TwitterManaged Extensibility FrameworkMicrosoft Biology FoundationFarseer Physics EngineN2 CMSNB_Store - Free DotNetNuke Ecommerce Catalog Modulepatterns & practices – Enterprise Library

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  • Best way to implement user-powered data validation

    - by vegetables
    I run a product recommendation engine and I'm hitting a few snags. I'm looking to see if anyone has any recommendations on what I should do to minimize these issues. Here's how the site works: Users come to the site and are presented with product recommendations based on some criteria. If a user knows of a product that is not in our system, they can add it by providing the product name and manufacturer. We take that information, and: Hit one API to gather all the product meta-data (and to validate the product spelling, etc). If the product is not in this first API, we do not allow it in our system. Use the information from step 1 to hit another API for pricing information (gathered from many places online). For the sake of discussion, assume that I am searching both APIs in the most efficient/successful manner possible. For the most part, this works very well. I'd say ~80% of our data is perfectly accurate, but there are a few issues: Sometimes the pricing API (Step 2) doesn't have any information for the product. The way the pricing API is built, it will always return something (theoretically, the closest possible match), and there's no guarantee that the product name is spelled exactly the same way in both APIs, so there's no automated way of knowing if it's the right product. When the pricing API finds the right product, occasionally it has outdated, or even invalid pricing data (e.g. if it screen-scraped the wrong price from a website). Since the site was fairly small at first, I was able to manually verify every product that was added to the website. However, the site has grown to the point where this is taking several hours per day, and is just not efficient use of my time. So, my question is: Aside from hiring someone (or getting an intern) to validate all the data manually, what would be the best system of letting my userbase self-manage the data. Specifically, how can I allow users to edit the data while minimizing the risk of someone ambushing my website, or accidentally setting the data incorrectly.

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  • Working with Legacy code #1 : Draw up a plan.

    - by andrewstopford
    Blackfield applications are a minefield, reaking of smells and awash with technical debt. The codebase is a living hell. Your first plan of attack is a plan. Your boss (be that you, your manager, your client or whoever) needs to understand what you are trying to achieve and in what time. Your team needs to know what the plan of attack will be and where. Start with the greatest pain points, what are the biggest areas of technical debt, what takes the most time to work with\change and where are the areas with the higest number of defects. Work out what classes\functions are mud balls and where all the hard dependencies are. In working out the pain points you will begin to understand structure (or lack of) and where the fundmentals are. If know one in the team knows an area then profile it, understand what lengths the code is going to.  When your done drawing up the list then work out what the common problems are, is the code hard tied to the database, file system or some other hard dependency. Is the code repeating it's self in structure\form over and over etc. From the list work out what are the areas with the biggest number of problems and make those your starting point. Now you have a plan of what needs to change and where then you can work out how it fits into your development plan. Manage your plan, put it into a defect tracker, work item tracker or use notepad or excel etc. Mark off the items on your plan as and when you have attacked them, if you find more items then get them on your plan, keep the movement going and slowly the codebase will become better and better.

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  • Oracle Cloud Solutions at Cloud Expo West

    - by Gene Eun
    Oracle is proud to be the Platinum Sponsor at next week's Cloud Expo West in Santa Clara (Nov 4-7).  This is the third consecutive year that Oracle has been sponsoring Cloud Expo and each year our involvement and presence at the conference has grown. This year, we have a great lineup of sessions which I've listed below. If you’re attending Cloud Expo West, we'd love to have you attend our sessions that will show our thought leadership and leading solutions in the cloud. You should also swing by Booth #130 to see some of our latest cloud offerings firsthand. Date  Time  Session Title  Track  Room  Monday, Nov 4  3:00 pm - 3:45 pm Ten Myths of Cloud Computing - General Session All Tracks Ballroom A-H  Monday, Nov 4  5:10 pm - 5:55 pm Driving Recurring Revenue Streams Through Cloud Billing Cloud Computing and Big Data M1  Monday, Nov 4  5:10 pm - 5:55 pm An Introduction to Oracle's Cloud Application Marketplace Cloud Bootcamp Great America Room J  Tuesday, Nov 5  6:25 pm - 7:05 pm Delivering Database as a Service with Oracle Database 12c Deploying the Cloud Great America Room 2  Wednesday, Nov 6  5:35 pm - 6:20 pm Accelerating Your Journey to Self-Service IT Enterprise Cloud Computing B2  Thursday, Nov 7  1:35 pm - 2:20 pm Oracle's Strategy for Public Cloud Platform and Infrastructure Services Infrastructure Management | Virtualization M2 At Cloud Expo West, you'll get to learn about and experience the latest in Cloud and Big Data. If you're in Silicon Valley or the Bay Area and don't have a pass to Cloud Expo, no problem. Oracle is giving away FREE VIP Gold Passes! We would love to have you be our VIP guest. Just go to Oracle's Cloud Expo 2013 event registration page and follow the instructions to get your complimentary pass. Stay tuned to this blog and follow us on Twitter (@OracleCloudZone) during and after Cloud Expo for more of our insight and observations about this year's conference.

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  • Using HTML 5 SessionState to save rendered Page Content

    - by Rick Strahl
    HTML 5 SessionState and LocalStorage are very useful and super easy to use to manage client side state. For building rich client side or SPA style applications it's a vital feature to be able to cache user data as well as HTML content in order to swap pages in and out of the browser's DOM. What might not be so obvious is that you can also use the sessionState and localStorage objects even in classic server rendered HTML applications to provide caching features between pages. These APIs have been around for a long time and are supported by most relatively modern browsers and even all the way back to IE8, so you can use them safely in your Web applications. SessionState and LocalStorage are easy The APIs that make up sessionState and localStorage are very simple. Both object feature the same API interface which  is a simple, string based key value store that has getItem, setItem, removeitem, clear and  key methods. The objects are also pseudo array objects and so can be iterated like an array with  a length property and you have array indexers to set and get values with. Basic usage  for storing and retrieval looks like this (using sessionStorage, but the syntax is the same for localStorage - just switch the objects):// set var lastAccess = new Date().getTime(); if (sessionStorage) sessionStorage.setItem("myapp_time", lastAccess.toString()); // retrieve in another page or on a refresh var time = null; if (sessionStorage) time = sessionStorage.getItem("myapp_time"); if (time) time = new Date(time * 1); else time = new Date(); sessionState stores data that is browser session specific and that has a liftetime of the active browser session or window. Shut down the browser or tab and the storage goes away. localStorage uses the same API interface, but the lifetime of the data is permanently stored in the browsers storage area until deleted via code or by clearing out browser cookies (not the cache). Both sessionStorage and localStorage space is limited. The spec is ambiguous about this - supposedly sessionStorage should allow for unlimited size, but it appears that most WebKit browsers support only 2.5mb for either object. This means you have to be careful what you store especially since other applications might be running on the same domain and also use the storage mechanisms. That said 2.5mb worth of character data is quite a bit and would go a long way. The easiest way to get a feel for how sessionState and localStorage work is to look at a simple example. You can go check out the following example online in Plunker: http://plnkr.co/edit/0ICotzkoPjHaWa70GlRZ?p=preview which looks like this: Plunker is an online HTML/JavaScript editor that lets you write and run Javascript code and similar to JsFiddle, but a bit cleaner to work in IMHO (thanks to John Papa for turning me on to it). The sample has two text boxes with counts that update session/local storage every time you click the related button. The counts are 'cached' in Session and Local storage. The point of these examples is that both counters survive full page reloads, and the LocalStorage counter survives a complete browser shutdown and restart. Go ahead and try it out by clicking the Reload button after updating both counters and then shutting down the browser completely and going back to the same URL (with the same browser). What you should see is that reloads leave both counters intact at the counted values, while a browser restart will leave only the local storage counter intact. The code to deal with the SessionStorage (and LocalStorage not shown here) in the example is isolated into a couple of wrapper methods to simplify the code: function getSessionCount() { var count = 0; if (sessionStorage) { var count = sessionStorage.getItem("ss_count"); count = !count ? 0 : count * 1; } $("#txtSession").val(count); return count; } function setSessionCount(count) { if (sessionStorage) sessionStorage.setItem("ss_count", count.toString()); } These two functions essentially load and store a session counter value. The two key methods used here are: sessionStorage.getItem(key); sessionStorage.setItem(key,stringVal); Note that the value given to setItem and return by getItem has to be a string. If you pass another type you get an error. Don't let that limit you though - you can easily enough store JSON data in a variable so it's quite possible to pass complex objects and store them into a single sessionStorage value:var user = { name: "Rick", id="ricks", level=8 } sessionStorage.setItem("app_user",JSON.stringify(user)); to retrieve it:var user = sessionStorage.getItem("app_user"); if (user) user = JSON.parse(user); Simple! If you're using the Chrome Developer Tools (F12) you can also check out the session and local storage state on the Resource tab:   You can also use this tool to refresh or remove entries from storage. What we just looked at is a purely client side implementation where a couple of counters are stored. For rich client centric AJAX applications sessionStorage and localStorage provide a very nice and simple API to store application state while the application is running. But you can also use these storage mechanisms to manage server centric HTML applications when you combine server rendering with some JavaScript to perform client side data caching. You can both store some state information and data on the client (ie. store a JSON object and carry it forth between server rendered HTML requests) or you can use it for good old HTTP based caching where some rendered HTML is saved and then restored later. Let's look at the latter with a real life example. Why do I need Client-side Page Caching for Server Rendered HTML? I don't know about you, but in a lot of my existing server driven applications I have lists that display a fair amount of data. Typically these lists contain links to then drill down into more specific data either for viewing or editing. You can then click on a link and go off to a detail page that provides more concise content. So far so good. But now you're done with the detail page and need to get back to the list, so you click on a 'bread crumbs trail' or an application level 'back to list' button and… …you end up back at the top of the list - the scroll position, the current selection in some cases even filters conditions - all gone with the wind. You've left behind the state of the list and are starting from scratch in your browsing of the list from the top. Not cool! Sound familiar? This a pretty common scenario with server rendered HTML content where it's so common to display lists to drill into, only to lose state in the process of returning back to the original list. Look at just about any traditional forums application, or even StackOverFlow to see what I mean here. Scroll down a bit to look at a post or entry, drill in then use the bread crumbs or tab to go back… In some cases returning to the top of a list is not a big deal. On StackOverFlow that sort of works because content is turning around so quickly you probably want to actually look at the top posts. Not always though - if you're browsing through a list of search topics you're interested in and drill in there's no way back to that position. Essentially anytime you're actively browsing the items in the list, that's when state becomes important and if it's not handled the user experience can be really disrupting. Content Caching If you're building client centric SPA style applications this is a fairly easy to solve problem - you tend to render the list once and then update the page content to overlay the detail content, only hiding the list temporarily until it's used again later. It's relatively easy to accomplish this simply by hiding content on the page and later making it visible again. But if you use server rendered content, hanging on to all the detail like filters, selections and scroll position is not quite as easy. Or is it??? This is where sessionStorage comes in handy. What if we just save the rendered content of a previous page, and then restore it when we return to this page based on a special flag that tells us to use the cached version? Let's see how we can do this. A real World Use Case Recently my local ISP asked me to help out with updating an ancient classifieds application. They had a very busy, local classifieds app that was originally an ASP classic application. The old app was - wait for it: frames based - and even though I lobbied against it, the decision was made to keep the frames based layout to allow rapid browsing of the hundreds of posts that are made on a daily basis. The primary reason they wanted this was precisely for the ability to quickly browse content item by item. While I personally hate working with Frames, I have to admit that the UI actually works well with the frames layout as long as you're running on a large desktop screen. You can check out the frames based desktop site here: http://classifieds.gorge.net/ However when I rebuilt the app I also added a secondary view that doesn't use frames. The main reason for this of course was for mobile displays which work horribly with frames. So there's a somewhat mobile friendly interface to the interface, which ditches the frames and uses some responsive design tweaking for mobile capable operation: http://classifeds.gorge.net/mobile  (or browse the base url with your browser width under 800px)   Here's what the mobile, non-frames view looks like:   As you can see this means that the list of classifieds posts now is a list and there's a separate page for drilling down into the item. And of course… originally we ran into that usability issue I mentioned earlier where the browse, view detail, go back to the list cycle resulted in lost list state. Originally in mobile mode you scrolled through the list, found an item to look at and drilled in to display the item detail. Then you clicked back to the list and BAM - you've lost your place. Because there are so many items added on a daily basis the full list is never fully loaded, but rather there's a "Load Additional Listings"  entry at the button. Not only did we originally lose our place when coming back to the list, but any 'additionally loaded' items are no longer there because the list was now rendering  as if it was the first page hit. The additional listings, and any filters, the selection of an item all were lost. Major Suckage! Using Client SessionStorage to cache Server Rendered Content To work around this problem I decided to cache the rendered page content from the list in SessionStorage. Anytime the list renders or is updated with Load Additional Listings, the page HTML is cached and stored in Session Storage. Any back links from the detail page or the login or write entry forms then point back to the list page with a back=true query string parameter. If the server side sees this parameter it doesn't render the part of the page that is cached. Instead the client side code retrieves the data from the sessionState cache and simply inserts it into the page. It sounds pretty simple, and the overall the process is really easy, but there are a few gotchas that I'll discuss in a minute. But first let's look at the implementation. Let's start with the server side here because that'll give a quick idea of the doc structure. As I mentioned the server renders data from an ASP.NET MVC view. On the list page when returning to the list page from the display page (or a host of other pages) looks like this: https://classifieds.gorge.net/list?back=True The query string value is a flag, that indicates whether the server should render the HTML. Here's what the top level MVC Razor view for the list page looks like:@model MessageListViewModel @{ ViewBag.Title = "Classified Listing"; bool isBack = !string.IsNullOrEmpty(Request.QueryString["back"]); } <form method="post" action="@Url.Action("list")"> <div id="SizingContainer"> @if (!isBack) { @Html.Partial("List_CommandBar_Partial", Model) <div id="PostItemContainer" class="scrollbox" xstyle="-webkit-overflow-scrolling: touch;"> @Html.Partial("List_Items_Partial", Model) @if (Model.RequireLoadEntry) { <div class="postitem loadpostitems" style="padding: 15px;"> <div id="LoadProgress" class="smallprogressright"></div> <div class="control-progress"> Load additional listings... </div> </div> } </div> } </div> </form> As you can see the query string triggers a conditional block that if set is simply not rendered. The content inside of #SizingContainer basically holds  the entire page's HTML sans the headers and scripts, but including the filter options and menu at the top. In this case this makes good sense - in other situations the fact that the menu or filter options might be dynamically updated might make you only cache the list rather than essentially the entire page. In this particular instance all of the content works and produces the proper result as both the list along with any filter conditions in the form inputs are restored. Ok, let's move on to the client. On the client there are two page level functions that deal with saving and restoring state. Like the counter example I showed earlier, I like to wrap the logic to save and restore values from sessionState into a separate function because they are almost always used in several places.page.saveData = function(id) { if (!sessionStorage) return; var data = { id: id, scroll: $("#PostItemContainer").scrollTop(), html: $("#SizingContainer").html() }; sessionStorage.setItem("list_html",JSON.stringify(data)); }; page.restoreData = function() { if (!sessionStorage) return; var data = sessionStorage.getItem("list_html"); if (!data) return null; return JSON.parse(data); }; The data that is saved is an object which contains an ID which is the selected element when the user clicks and a scroll position. These two values are used to reset the scroll position when the data is used from the cache. Finally the html from the #SizingContainer element is stored, which makes for the bulk of the document's HTML. In this application the HTML captured could be a substantial bit of data. If you recall, I mentioned that the server side code renders a small chunk of data initially and then gets more data if the user reads through the first 50 or so items. The rest of the items retrieved can be rather sizable. Other than the JSON deserialization that's Ok. Since I'm using SessionStorage the storage space has no immediate limits. Next is the core logic to handle saving and restoring the page state. At first though this would seem pretty simple, and in some cases it might be, but as the following code demonstrates there are a few gotchas to watch out for. Here's the relevant code I use to save and restore:$( function() { … var isBack = getUrlEncodedKey("back", location.href); if (isBack) { // remove the back key from URL setUrlEncodedKey("back", "", location.href); var data = page.restoreData(); // restore from sessionState if (!data) { // no data - force redisplay of the server side default list window.location = "list"; return; } $("#SizingContainer").html(data.html); var el = $(".postitem[data-id=" + data.id + "]"); $(".postitem").removeClass("highlight"); el.addClass("highlight"); $("#PostItemContainer").scrollTop(data.scroll); setTimeout(function() { el.removeClass("highlight"); }, 2500); } else if (window.noFrames) page.saveData(null); // save when page loads $("#SizingContainer").on("click", ".postitem", function() { var id = $(this).attr("data-id"); if (!id) return true; if (window.noFrames) page.saveData(id); var contentFrame = window.parent.frames["Content"]; if (contentFrame) contentFrame.location.href = "show/" + id; else window.location.href = "show/" + id; return false; }); … The code starts out by checking for the back query string flag which triggers restoring from the client cache. If cached the cached data structure is read from sessionStorage. It's important here to check if data was returned. If the user had back=true on the querystring but there is no cached data, he likely bookmarked this page or otherwise shut down the browser and came back to this URL. In that case the server didn't render any detail and we have no cached data, so all we can do is redirect to the original default list view using window.location. If we continued the page would render no data - so make sure to always check the cache retrieval result. Always! If there is data the it's loaded and the data.html data is restored back into the document by simply injecting the HTML back into the document's #SizingContainer element:$("#SizingContainer").html(data.html); It's that simple and it's quite quick even with a fully loaded list of additional items and on a phone. The actual HTML data is stored to the cache on every page load initially and then again when the user clicks on an element to navigate to a particular listing. The former ensures that the client cache always has something in it, and the latter updates with additional information for the selected element. For the click handling I use a data-id attribute on the list item (.postitem) in the list and retrieve the id from that. That id is then used to navigate to the actual entry as well as storing that Id value in the saved cached data. The id is used to reset the selection by searching for the data-id value in the restored elements. The overall process of this save/restore process is pretty straight forward and it doesn't require a bunch of code, yet it yields a huge improvement in the usability of the site on mobile devices (or anybody who uses the non-frames view). Some things to watch out for As easy as it conceptually seems to simply store and retrieve cached content, you have to be quite aware what type of content you are caching. The code above is all that's specific to cache/restore cycle and it works, but it took a few tweaks to the rest of the script code and server code to make it all work. There were a few gotchas that weren't immediately obvious. Here are a few things to pay attention to: Event Handling Logic Timing of manipulating DOM events Inline Script Code Bookmarking to the Cache Url when no cache exists Do you have inline script code in your HTML? That script code isn't going to run if you restore from cache and simply assign or it may not run at the time you think it would normally in the DOM rendering cycle. JavaScript Event Hookups The biggest issue I ran into with this approach almost immediately is that originally I had various static event handlers hooked up to various UI elements that are now cached. If you have an event handler like:$("#btnSearch").click( function() {…}); that works fine when the page loads with server rendered HTML, but that code breaks when you now load the HTML from cache. Why? Because the elements you're trying to hook those events to may not actually be there - yet. Luckily there's an easy workaround for this by using deferred events. With jQuery you can use the .on() event handler instead:$("#SelectionContainer").on("click","#btnSearch", function() {…}); which monitors a parent element for the events and checks for the inner selector elements to handle events on. This effectively defers to runtime event binding, so as more items are added to the document bindings still work. For any cached content use deferred events. Timing of manipulating DOM Elements Along the same lines make sure that your DOM manipulation code follows the code that loads the cached content into the page so that you don't manipulate DOM elements that don't exist just yet. Ideally you'll want to check for the condition to restore cached content towards the top of your script code, but that can be tricky if you have components or other logic that might not all run in a straight line. Inline Script Code Here's another small problem I ran into: I use a DateTime Picker widget I built a while back that relies on the jQuery date time picker. I also created a helper function that allows keyboard date navigation into it that uses JavaScript logic. Because MVC's limited 'object model' the only way to embed widget content into the page is through inline script. This code broken when I inserted the cached HTML into the page because the script code was not available when the component actually got injected into the page. As the last bullet - it's a matter of timing. There's no good work around for this - in my case I pulled out the jQuery date picker and relied on native <input type="date" /> logic instead - a better choice these days anyway, especially since this view is meant to be primarily to serve mobile devices which actually support date input through the browser (unlike desktop browsers of which only WebKit seems to support it). Bookmarking Cached Urls When you cache HTML content you have to make a decision whether you cache on the client and also not render that same content on the server. In the Classifieds app I didn't render server side content so if the user comes to the page with back=True and there is no cached content I have to a have a Plan B. Typically this happens when somebody ends up bookmarking the back URL. The easiest and safest solution for this scenario is to ALWAYS check the cache result to make sure it exists and if not have a safe URL to go back to - in this case to the plain uncached list URL which amounts to effectively redirecting. This seems really obvious in hindsight, but it's easy to overlook and not see a problem until much later, when it's not obvious at all why the page is not rendering anything. Don't use <body> to replace Content Since we're practically replacing all the HTML in the page it may seem tempting to simply replace the HTML content of the <body> tag. Don't. The body tag usually contains key things that should stay in the page and be there when it loads. Specifically script tags and elements and possibly other embedded content. It's best to create a top level DOM element specifically as a placeholder container for your cached content and wrap just around the actual content you want to replace. In the app above the #SizingContainer is that container. Other Approaches The approach I've used for this application is kind of specific to the existing server rendered application we're running and so it's just one approach you can take with caching. However for server rendered content caching this is a pattern I've used in a few apps to retrofit some client caching into list displays. In this application I took the path of least resistance to the existing server rendering logic. Here are a few other ways that come to mind: Using Partial HTML Rendering via AJAXInstead of rendering the page initially on the server, the page would load empty and the client would render the UI by retrieving the respective HTML and embedding it into the page from a Partial View. This effectively makes the initial rendering and the cached rendering logic identical and removes the server having to decide whether this request needs to be rendered or not (ie. not checking for a back=true switch). All the logic related to caching is made on the client in this case. Using JSON Data and Client RenderingThe hardcore client option is to do the whole UI SPA style and pull data from the server and then use client rendering or databinding to pull the data down and render using templates or client side databinding with knockout/angular et al. As with the Partial Rendering approach the advantage is that there's no difference in the logic between pulling the data from cache or rendering from scratch other than the initial check for the cache request. Of course if the app is a  full on SPA app, then caching may not be required even - the list could just stay in memory and be hidden and reactivated. I'm sure there are a number of other ways this can be handled as well especially using  AJAX. AJAX rendering might simplify the logic, but it also complicates search engine optimization since there's no content loaded initially. So there are always tradeoffs and it's important to look at all angles before deciding on any sort of caching solution in general. State of the Session SessionState and LocalStorage are easy to use in client code and can be integrated even with server centric applications to provide nice caching features of content and data. In this post I've shown a very specific scenario of storing HTML content for the purpose of remembering list view data and state and making the browsing experience for lists a bit more friendly, especially if there's dynamically loaded content involved. If you haven't played with sessionStorage or localStorage I encourage you to give it a try. There's a lot of cool stuff that you can do with this beyond the specific scenario I've covered here… Resources Overview of localStorage (also applies to sessionStorage) Web Storage Compatibility Modernizr Test Suite© Rick Strahl, West Wind Technologies, 2005-2013Posted in JavaScript  HTML5  ASP.NET  MVC   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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  • Content Catalog for Oracle OpenWorld is Ready

    - by Rick Ramsey
    American Major League Baseball Umpire Jim Joyce made one of the worst calls in baseball history when he ruled Jason Donald safe at First in Wednesday's game between the Detroit Lions and the Cleveland Indians. The New York Times tells the story well. It was the 9th inning. There were two outs. And Detroit Tiger's pitcher Armando Galarraga had pitched a perfect game. Instead of becoming the 21st pitcher in Major League Baseball history to pitch a perfect game, Galarraga became the 10th pitcher in Major League Baseball history to ever lose a perfect game with two outs in the ninth inning. More insight from the New York Times here. You can avoid a similar mistake and its attendant death treats, hate mail, and self-loathing by studying the Content Catalog just released for Oracle Open World, Java One, and Oracle Develop conferences being held in San Francisco September 19-23. The Content Catalog displays all the available content related to the event, the venue, and the stream or track you're interested in. Additional filters are available to narrow down your results even more. It's simple to use and a big help. Give it a try. It'll spare you the fate of Jim Joyce. - Rick

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  • CodePlex Daily Summary for Thursday, October 27, 2011

    CodePlex Daily Summary for Thursday, October 27, 2011Popular ReleasesAcDown????? - Anime&Comic Downloader: AcDown????? v3.6: ?? ● AcDown??????????、??????,??????????????????????,???????Acfun、Bilibili、???、???、???、Tucao.cc、SF???、?????80????,???????????、?????????。 ● AcDown???????????????????????????,???,???????????????????。 ● AcDown???????C#??,????.NET Framework 2.0??。?????"Acfun?????"。 ????32??64? Windows XP/Vista/7 ????????????? ??:????????Windows XP???,?????????.NET Framework 2.0???(x86)?.NET Framework 2.0???(x64),?????"?????????"??? ??????????????,??????????: ??"AcDown?????"????????? ?? v3.6?? ??“????”...Facebook C# SDK: 5.3.1: This is a BETA release which adds new features and bug fixes to v5.2.1. removed dependency from Code Contracts enabled Task Parallel Support in .NET 4.0+ added support for early preview for .NET 4.5 added additional method overloads for .NET 4.5 to support IProgress<T> for upload progress added new CS-WinForms-AsyncAwait.sln sample demonstrating the use of async/await, upload progress report using IProgress<T> and cancellation support Query/QueryAsync methods uses graph api instead...SQL Backup Helper: SQL Backup Helper v1.0: Version 1.0 Changes Description added to settings table Automatic LOG files truncation added to BACKUP stored procedure Only database in status ONLINE will be backed upFlowton: Release 0.2: This release is the first official release of Flowton along with Source. Printpreview/Print is enabled with minor bug fixes from 0.1 alpha release locally.MySemanticSearch Sample: MySemanticSearch Installer (CTP3): Note: This release of the MySemanticSearch Sample works with SQL Server 2012 CTP3. Installation InstructionsDownload this self-extracting archive to your computer Execute the self-extracting archive Accept the licensing agreement Choose a target directory on your computer and extract the files Open Windows PowerShell command prompt with elevated priveleges Execute the following command: Set-ExecutionPolicy Unrestricted Close the Windows PowerShell command prompt Run C:\MySema...Microsoft Ajax Minifier: Microsoft Ajax Minifier 4.33: Add JSParser.ParseExpression method to parse JavaScript expressions rather than source-elements. Add -strict switch (CodeSettings.StrictMode) to force input code to ECMA5 Strict-mode (extra error-checking, "use strict" at top). Fixed bug when MinifyCode setting was set to false but RemoveUnneededCode was left it's default value of true.Path Copy Copy: 8.0: New version that mostly adds lots of requested features: 11340 11339 11338 11337 This version also features a more elaborate Settings UI that has several tabs. I tried to add some notes to better explain the use and purpose of the various options. The Path Copy Copy documentation is also on the way, both to explain how to develop custom plugins and to explain how to pre-configure options if you're a network admin. Stay tuned.MVC Controls Toolkit: Mvc Controls Toolkit 1.5.0: Added: The new Client Blocks feaure of Views A new "move" js method for the TreeViews The NewHtmlCreated js event to the DataGrid Improved the ChoiceList structure that now allows also the selection list of a dropdown to be chosen with a lambda expression Fixed: Issue with partial thrust Client handling of conditional attributes Bug in TreeView node moves that sometimes were not reflected on the server An issue in the Mvc3 Nuget package that wasn't able to uninstall properly ...Free SharePoint Master Pages: Buried Alive (Halloween) Theme: Release Notes *Created for Halloween, you will find theme file, custom css file and images. *Created by Al Roome @AlstarRoome Features: Custom styling for web part Custom background *Screenshot https://s3.amazonaws.com/kkhipple/post/sharepoint-showcase-halloween.pngDevForce Application Framework: DevForce AF 2.0.3 RTW: PrerequisitesWPF 4.0 Silverlight 4.0 DevForce 2010 6.1.3.1 Download ContentsDebug and Release Assemblies API Documentation Source code License.txt Requirements.txt Release HighlightsNew: EventAggregator event forwarding New: EntityManagerInterceptor<T> to intercept EntityManger events New: IHarnessAware to allow for ViewModel setup when executed inside of the Development Harness New: Improved design time stability New: Support for add-in development New: CoroutineFns.To...NicAudio: NicAudio 2.0.5: Minor change to accept special DTS stereo modes (LtRt, AB,...)Windows Azure Toolkit for Windows Phone: Windows Azure Toolkit for Windows Phone v1.3.1: Upgraded Windows Azure projects to Windows Azure Tools for Microsoft Visual Studio 2010 1.5 – September 2011 Upgraded the tools tools to support the Windows Phone Developer Tools RTW Update SQL Azure only scenarios to use ASP.NET Universal Providers (through the System.Web.Providers v1.0.1 NuGet package) Changed Shared Access Signature service interface to support more operations Refactored Blobs API to have a similar interface and usage to that provided by the Windows Azure SDK Stor...xUnit.net Contrib: xunitcontrib-resharper 0.4.4 (dotCover): xunitcontrib release 0.4.4 (ReSharper runner) This release provides a test runner plugin for Resharper 6.0 RTM, targetting all versions of xUnit.net. (See the xUnit.net project to download xUnit.net itself.) This release addresses the following issues:Support for dotCover code coverage 4132 Note that this build work against ALL VERSIONS of xunit. The files are compiled against xunit.dll 1.8 - DO NOT REPLACE THIS FILE. Thanks to xunit's version independent runner system, this package can r...BookShop: BookShop: BookShop WP7 clientRibbon Editor for Microsoft Dynamics CRM 2011: Ribbon Editor (0.1.2122.266): Added CodePlex and PayPal links New icon Bug fix: can't connect to an IFD deployment when the discovery service url has been customizedSiteMap Editor for Microsoft Dynamics CRM 2011: SiteMap Editor (1.0.921.340): Added CodePlex and PayPal links New iconDotNet.Framework.Common: DotNet.Framework.Common 4.0: ??????????,????????????XML Explorer: XML Explorer 4.0.5: Changes in 4.0.5: Added 'Copy Attribute XPath to Address Bar' feature. Added methods for decoding node text and value from Base64 encoded strings, and copying them to the clipboard. Added 'ChildNodeDefinitions' to the options, which allows for easier navigation of parent-child and ID-IDREF relationships. Discovery happens on-demand, as nodes are expanded and child nodes are added. Nodes can now have 'virtual' child nodes, defined by an xpath to select an identifier (usually relative to ...CODE Framework: 4.0.11021.0: This build adds a lot of our WPF components, including our MVVC and MVC components as well as a "Metro" and "Battleship" style.WiX Toolset: WiX v3.6 Beta: First beta release of WiX v3.6. The primary focus is on Burn but there are also many small bug fixes to the core toolset. For more information see: http://robmensching.com/blog/posts/2011/10/24/WiX-v3.6-Beta-releasedNew Projects5by5by4 Tic Tac Toe Project: 5by5by4 Tic Tac Toe project for CS 3420.ASP.Net Membership provider for MongoDb: A role and membership provider for ASP.Net with MongoDb as the database. Makes use of the Norm Linq provider for MongoDb.Bazookabird TFS Dashboard: Just a simple TFS dashboard. Show build results, tfs queries of your choice and display availability of build machines. Only a feature-lacking proof of concept yet, will hopefully be useful in the end. BestWebApp: Web service and web application.Code Made Simple: A group of projects to make coding life simple.DefenseXna: ??xna??Digibib.NET: Digibib.NET ist eine Portierung der Lesesoftware Digibux für die Digitale Bibliothek der Directmedia Publishing.FaceComparerDistributed: project of face compare distributed versionFMSSolution: FMSISO Analyzer: ISO Analyzer is a tool that makes it easier to analyze ISO 8583 financial transactions and also provides a platform to create a host simulator, capable of receiving requests and sending back the responses. It’s a WinForms application and it’s developed using C#.ITU Project: ITU Projekt - Víc než len klávesové skratky (navigace mezi bežicími aplikacemi)Maintenance Province Data: Help people find your project. Write a concise, reader-focused summary. Example: <project name> makes it easier for <target user group> to <activity>. You'll no longer have to <activity>. It's developed in <programming language>.m?ng chia s? công vi?c: m?ng chia s? công vi?cMetroTask: MetroTask, An example Metro based application using C#MyHomeFinance: Helps to add and keep a record of financeMySemanticSearch Sample: MySemanticSearch is a sample content management application that demonstrates semantic search capabilities introduced in SQL Server 2012. MySemanticSearch allows you to visualize tag clouds for content stored in FileTables and find similar content using semantic search.NetBlocks: This project is an implementation of the Unit-of-Work and Repository patterns using Entity Framework 4.1 and Unity. The project also includes code that can be used to initialize an application’s run-time environment from a set of components. The project includes example components for typed configuration settings, caching and a factory component based on Unity. Also included is an example of how to represent a database command with a C# class that transforms the results to typed objects.Online shopping website in ASP.NET- Open Source Project: asp.net,C#,shopping cart,college project,visual studio 2010,visual web developer 2010Pak Master: Pak Explorer for the fourth coming four.Pizza Service: A mvc3 project which aims to host both a backend webservice and a frontend page for ordering pizza and managing orders, customers and provide a drivermapScadaEveryWhere: ScadaEveryWhereSilverTwitterSearch: SilverTwitterSearch is a Siliverlight library for the Twitter Search API.Snst Salix: Salix is codename for custom solution of time management and task assignment software.SolutionManagementKit: SolutionManagementKit This product will try to combine several monitoring / support tools available right now. the primary focus will be on (T) SQL / MDX parsing for SQL 2008 R2 SSAS 2008 R2 as well as cube maintance Development in C# / VB .NETTarget: Blank Orchard Module: If enabled, outgoing links open in new window (just like with the deprecated target="_blank" attribute)WPPersonality: Psychological tests for windows phoneXrmLibrary: A base library to be used for rapid integration with one or more Microsoft Dynamics CRM 2011 environments. The XrmLibrary contains thread-safe singleton implementations of both the CRM IOrganizationService (1 or many instances) and a tracer/logger that utilizes Apache's log4net.

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  • C# 5.0 Async/Await Demo Code

    - by Paulo Morgado
    I’ve published the sample code I use to demonstrate the use of async/await in C# 5.0. You can find it here. Projects PauloMorgado.AyncDemo.WebServer This project is a simple web server implemented as a console application using Microsoft ASP.NET Web API self hosting and serves an image (with a delay) that is accessed by the other projects. This project has a dependency on Json.NET due to the fact the the Microsoft ASP.NET Web API hosting has a dependency on Json.NET. The application must be run on a command prompt with administrative privileges or a urlacl must be added to allow the use of the following command: netsh http add urlacl url=http://+:9090/ user=machine\username To remove the urlacl, just use the following command: netsh http delete urlacl url=http://+:9090/ PauloMorgado.AsyncDemo.WindowsForms This Windows Forms project contains three regions that must be uncommented one at a time: Sync with WebClient This code retrieves the image through a synchronous call using the WebClient class. Async with WebClient This code retrieves the image through an asynchronous call using the WebClient class. Async with HttpClient with cancelation This code retrieves the image through an asynchronous call with cancelation using the HttpClient class. PauloMorgado.AsyncDemo.Wpf This WPF project contains three regions that must be uncommented one at a time: Sync with WebClient This code retrieves the image through a synchronous call using the WebClient class. Async with WebClient This code retrieves the image through an asynchronous call using the WebClient class. Async with HttpClient with cancelation This code retrieves the image through an asynchronous call with cancelation using the HttpClient class.

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  • Project Euler 53: Ruby

    - by Ben Griswold
    In my attempt to learn Ruby out in the open, here’s my solution for Project Euler Problem 53.  I first attempted to solve this problem using the Ruby combinations libraries. That didn’t work out so well. With a second look at the problem, the provided formula ended up being just the thing to solve the problem effectively. As always, any feedback is welcome. # Euler 53 # http://projecteuler.net/index.php?section=problems&id=53 # There are exactly ten ways of selecting three from five, # 12345: 123, 124, 125, 134, 135, 145, 234, 235, 245, # and 345 # In combinatorics, we use the notation, 5C3 = 10. # In general, # # nCr = n! / r!(n-r)!,where r <= n, # n! = n(n1)...321, and 0! = 1. # # It is not until n = 23, that a value exceeds # one-million: 23C10 = 1144066. # In general: nCr # How many, not necessarily distinct, values of nCr, # for 1 <= n <= 100, are greater than one-million timer_start = Time.now # There's no factorial method in Ruby, I guess. class Integer # http://rosettacode.org/wiki/Factorial#Ruby def factorial (1..self).reduce(1, :*) end end def combinations(n, r) n.factorial / (r.factorial * (n-r).factorial) end answer = 0 100.downto(3) do |c| (2).upto(c-1) { |r| answer += 1 if combinations(c, r) > 1_000_000 } end puts answer puts "Elapsed Time: #{(Time.now - timer_start)*1000} milliseconds"

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  • Windows Embedded CE DiskPrep PowerToy

    - by Bruce Eitman
    Kurt Kennett from Microsoft has offered up a handy new tool. This tool is useful for creating a boot disk for x86 Windows CE systems that use the BIOSLoader. This is especially useful for creating disks with formats other than FAT16, which are fairly easy to create. I am letting you know about this new tool, but I have to be honest in telling you that I haven’t used it myself because it is for Windows Vista and Windows 7 – which I don’t have available right now. But you can bet that I will be setting up a virtual machine to give it a try. Here is what Kurt has to say about the tool: Download the DiskPrep Tool  DiskPrep can prepare any hard disk that can be attached to your development PC so that it can boot your X86-based Windows CE OS Design. USB disks (including disk "keys"), Compact Flash Cards, and SD cards all work if your system bios can boot from that type of media. FAT16, FAT32, and exFAT all supported. DOS is not used - the program prepares the bios loader on the disk and only uses that. If you use Windows Vista or Windows 7, you can use VHD files for VirtualPC. This allows for rapid prototyping of a self-booting system. Copyright © 2010 – Bruce Eitman All Rights Reserved

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  • Looking ahead at 2011-with Paul Greenberg

    - by divya.malik
    It is almost the end of 2010, rather unbelievable how fast this year has gone by. It is always interesting to read what our CRM gurus have to say about the coming year. So here is CRM luminary, Paul Greenberg’s  forecast for 2011. Mobile CRM growth accelerates. CRM and “Social” companies continue to integrate their capabilities as a few suites begin to emerge. Social “rankings”, as a measure of customer engagement, will become a standard public measure. Analytics exhibits the most significant growth of any area with Customer Insight apps leading the way. Marketing apps mature with social marketing becoming an integral part of the application offering. Customer service begins to redefine itself with greater emphasis on service communities, web self-service and customer knowledge capture. Knowledge management replaces enterprise content management as a core requirement for large businesses. Customer experience reasserts itself loudly as the core of CRM and SCRM - This one is kind of a no-brainer in a way. Co-creation and customer driven product innovation becomes more than just an advanced idea. Microsoft Azure emerges as a true cloud provider at the level of Amazon as cloud computing considers its rise to becoming a primary technology infrastructure. Application marketplaces will become commonplace as companies look to platform providers to fill ecosystem needs, not just CRM. I do encourage you to read the details of his forecasts, that are split into two blog posts. For Part I click here and for Part II, click here. Technorati Tags: oracle,siebel CRM,scrm,paul greenberg

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  • Retro Video Game Collection

    - by Matt Christian
    Recently I've decided, in true nerd fashion, to collect either comic books or video games.  Considering I'm much more versed in the technological arts and not in ACTUAL art, I thought collecting old video games would be an interesting venture.  After all, I am a self-described compulsive shopper (my bank statement at the end of the month has a purchase every few days).  (Don't worry, I'm not in debt and still pay my bills on time!) I went to a local video game store in Stevens Point called Gaming Generations which is a neat little shop with loads of old games for great prices.  For example, any NES cartridge on the shelf (not behind glass) is, at most, $4.99 with the cheaper ones around $1.99.  During my first round at GG, I picked up the following: NES: - Fester's Quest - Adventures of Link (Zelda 2, grey cart) - Little Nemo - Total Recall - The Goonies 2 PSX: - Galerians N64: - Mission: Impossible - Hybrid Heaven I was a little cautious, would I even like collecting old games?  As soon as I popped a few of those games in I knew right away the answer was an astounding YES!  Not only is it fun to bring back memories of all these old games, but searching for them in stores is also a blast and saying 'I have that one, I need the second one.' After finding such joy in buying these games, I decided to go search through 4-5 stores in Wausau for old games as well.  While the prices were a bit higher and selection smaller, the search was still fun.  I found the following: NES: - Maniac Mansion - T&C Surf - Chip N Dale: Rescue Rangers - TMNT (the first one) - Mission: Impossible N64: - Turok - Turok 2 Genesis: - Sonic the Hedgehog Dreamcast: - Shenmue And I found a Gamegear for $5!  Now I just need to find games for it... Tonight I will go on one more small expedition into the used, once again stopping at GG and another second hand store to see if I can find any items for my collection.

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  • Refactoring in domain driven design

    - by Andrew Whitaker
    I've just started working on a project and we're using domain-driven design (as defined by Eric Evans in Domain-Driven Design: Tackling Complexity in the Heart of Software. I believe that our project is certainly a candidate for this design pattern as Evans describes it in his book. I'm struggling with the idea of constantly refactoring. I know refactoring is a necessity in any project and will happen inevitably as the software changes. However, in my experience, refactoring occurs when the needs of the development team change, not as understanding of the domain changes ("refactoring to greater insight" as Evans calls it). I'm most concerned with breakthroughs in understanding of the domain model. I understand making small changes, but what if a large change in the model is necessary? What's an effective way of convincing yourself (and others) you should refactor after you obtain a clearer domain model? After all, refactoring to improve code organization or performance could be completely separate from how expressive in terms of the ubiquitous language code is. Sometimes it just seems like there's not enough time to refactor. Luckily, SCRUM lends it self to refactoring. The iterative nature of SCRUM makes it easy to build a small piece and change and it. But over time that piece will get larger and what if you have a breakthrough after that piece is so large that it will be too difficult to change? Has anyone worked on a project employing domain-driven design? If so, it would be great to get some insight on this one. I'd especially like to hear some success stories, since DDD seems very difficult to get right. Thanks!

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  • Clarity of the cloud with Microsoft Learning Experience.

    - by Testas
      while waiting for the Superbowl, I thought I would write this..... 2014 will not only see the release of a new version of SQL Server, but also accompanying this is the release of courses and certification tracks from Microsoft Learning Experience – formerly Microsoft Learning -- that will support the education of SQL Server and related technologies. The notable addition in the curriculum, is substantial material on cloud and big data features that pertain to data and business intelligence. There are entire module/chapters that are dedicated Power BI, SQL Azure and HDInsight. Certifications and courses from Microsoft can get stick – sometimes fair and sometimes unfairly. Whilst I am a massive advocate of community to get information and education. Microsoft’s new courses will bring clarity to the burning topics of the moment and help you to understand the capabilities of Power BI and HDInsight. From a business intelligence perspective there will be three courses: 20463C: Data warehousing in SQL Server 2014 20466C: data models and reports in SQL Server 2014 20467A: Designing Self-Service Business Intelligence and Big Data Solutions These are not the exact titles of the course, but will be confirmed prior to the release. And if you have already completed the SQL Server 2012 or 2008 curriculum, there is an upgrade course from 10977A: Upgrading business intelligence skills from 2008 to 2014. Again this is not the exact title, but these should give you an idea. Look out for announcements from Microsoft Learning Experience….   CHRIS

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  • Manipulating Human Tasks (for testing) by Mark Nelson

    - by JuergenKress
    A few months ago, while working on a BPM migration, I had the need to look at the status of human tasks, and to manipulate them – essentially to just have a single user take random actions on them at some interval, to help drive a set of processes that were being tested. To do this, I wrote a little utility called httool.  It reuses some of the core domain classes from my custom worklist sample (with minimal changes to make it a remote client instead of a local one). I have not got around to documenting it yet, but it is pretty simple and fairly self explanatory.  So I thought I would go ahead and share it with folks, in case anyone is interested in playing with it. You can get the code from my ci-samples repository on java.net: git clone git://java.net/ci4fmw~ci-samples It is in the httool directory. I do plan to get back to this “one day” and enhance it to be more intelligent – target particular task types, update the payload, follow a set of “rules” about what action to take – so that I can use it for more driving more interesting test scenarios.  If anyone is feeling generous with their time, and interested, please feel free to join the java.net project and hack away to your heart’s content. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Mark Nelson,Human Task,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • How do I repeat a texture with GLKit?

    - by Synopfab
    I am using GLKit in order to show textures on my project. The code is like this: -(void)setTextureImage:(UIImage *)image { NSError *error; texture = [GLKTextureLoader textureWithCGImage:image.CGImage options:nil error:&error]; if (error) { NSLog(@"Error loading texture from image: %@",error); } } effect.texture2d0.envMode = GLKTextureEnvModeReplace; effect.texture2d0.target = GLKTextureTarget2D; effect.texture2d0.name = texture.name; glEnableVertexAttribArray(GLKVertexAttribTexCoord0); glVertexAttribPointer(GLKVertexAttribTexCoord0, 2, GL_FLOAT, GL_FALSE, 0, self.textureCoordinates); Now I want to repeat this texture on a rectangle. Is there any way use GLKit for this behavior? I've tried to use opengl function in addition to the glkit ones, but it raises errors: glEnable(GL_TEXTURE_2D); glTexParameterf( GL_TEXTURE_2D, GL_TEXTURE_WRAP_S, GL_REPEAT ); glBindTexture( GL_TEXTURE_2D, texture.name ); 2011-11-09 20:10:28.614 **[16309:207] GL ERROR: 0x0500 2011-11-09 20:10:30.840 **[16309:207] Error loading texture from image: Error Domain=GLKTextureLoaderErrorDomain Code=8 "The operation couldn’t be completed. (GLKTextureLoaderErrorDomain error 8.)" UserInfo=0x68545c0 {GLKTextureLoaderGLErrorKey=1280, GLKTextureLoaderErrorKey=OpenGL error}

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  • Filling in PDF Forms with ASP.NET and iTextSharp

    The Portable Document Format (PDF) is a popular file format for documents. PDF files are a popular document format for two primary reasons: first, because the PDF standard is an open standard, there are many vendors that provide PDF readers across virtually all operating systems, and many proprietary programs, such as Microsoft Word, include a "Save as PDF" option. Consequently, PDFs server as a sort of common currency of exchange. A person writing a document using Microsoft Word for Windows can save the document as a PDF, which can then be read by others whether or not they are using Windows and whether or not they have Microsoft Word installed. Second, PDF files are self-contained. Each PDF file includes its complete text, fonts, images, input fields, and other content. This means that even complicated documents with many images, an intricate layout, and with user interface elements like textboxes and checkboxes can be encapsulated in a single PDF file. Due to their ubiquity and layout capabilities, it's not uncommon for a websites to use PDF technology. For example, when purchasing goods at an online store you may be offered the ability to download an invoice as a PDF file. PDFs also support form fields, which are user interface elements like textboxes, checkboxes, comboboxes, and the like. These form fields can be entered by a user viewing the PDF or, with a bit of code, they can be entered programmatically. This article is the first in a multi-part series that examines how to programmatically work with PDF files from an ASP.NET application using iTextSharp, a .NET open source library for PDF generation. This installment shows how to use iTextSharp to open an existing PDF document with form fields, fill those form fields with user-supplied values, and then save the combined output to a new PDF file. Read on to learn more! Read More >

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  • ArchBeat Link-o-Rama for November 28, 2012

    - by Bob Rhubart
    Oracle BPM and Oracle Application Development Framework (ADF) | Dan Atwood Oracle ACE Dan Atwood shares an excerpt from "Oracle BPM and ADF (Part 1)," part of Avio Consulting's new self-paced online Oracle BPM Developer Workshop training. BPEL and Fire-and-Forget Web Services | Lonneke Dikmans Oracle ACE Director Lonneke Dikmans shares two use cases to illustrate the use of fire-and-forget web services. Backup and Recovery of an Exalogic vServer via rsync | Donald "On Exalogic a vServer will consist of a number of resources from the underlying machine," says the man known only as Donald. "These resources include compute power, networking and storage. In order to recover a vServer from a failure in the underlying rack all of these components have to be thoughts about. This article only discusses the backup and recovery strategies that apply to the storage system of a vServer." Making Architecture Matter | Harald Wesenberg and Einar Landre "As Architects, we want our architecture to matter. We want projects to implement our grand designs, one little step at a time, with each piece fitting perfectly into the big puzzle that is software architecture," say authors Harald Wesenberg and Einar Landre. "But reality is a bit trickier." Thought for the Day "A distributed system is one in which the failure of a computer you didn't even know existed can render your own computer unusable." — Leslie Lamport Source: SoftwareQuotes.com

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  • Elevating Customer Experience through Enterprise Social Networking

    - by john.brunswick
    I am not sure about most people, but I really dislike automated call center routing systems. They are impersonal and convey a sense that the company I am dealing with does not see the value of providing customer service that increases positive perception of their brand. By the time I am connected with a live support representative I am actually more frustrated than before I originally dialed. Each time a company interacts with its customers or prospects there is an opportunity to enhance that relationship. Technical enablers like call center routing systems can be a double edged sword - providing process efficiencies, but removing the human context of some interactions that can build a lot of long term value and create substantial repeat business. Certain web systems, available through "chat with a representative" now links on some web sites, provide a quick and easy way to get in touch with someone and cut down on help desk calls, but miss the opportunity to deliver an even more personal experience to customers and prospects. As more and more users head to the web for self-service and product information, the quality of this interaction becomes critical to supporting a company's brand image and viability. It takes very little effort to go a step further and elevate customer experience, without adding significant cost through social enterprise software technologies. Enterprise Social Networking Social networking technologies have slowly gained footholds in the enterprise, evolving from something that people may have been simply curious about, to tools that have started to provide tangible value in the enterprise. Much like instant messaging, once considered a toy in the enterprise, expertise search, blogs as communications tools, wikis for tacit knowledge sharing are all seeing adoption in a way that is directly applicable to the business and quickly adding value. So where does social networking come in when trying to enhance customer experience?

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