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  • SQL Developer at Oracle Open World 2012

    - by thatjeffsmith
    We have a lot going on in San Francisco this fall. One of the most personal exciting bits, for what will be my 4th or 5th Open World, is that this will be my FIRST as a member of Team Oracle. I’ve presented once before, but most years it was just me pressing flesh at the vendor booths. After 3-4 days of standing and talking, you’re ready to just go home and not do anything for a few weeks. This time I’ll have a chance to walk around and talk with our users and get a good idea of what’s working and what’s not. Of course it will be a great opportunity for you to find us and get to know your SQL Developer team! 3.4 miles across and back – thanks Ashley for signing me up for the run! This year is going to be a bit crazy. Work wise I’ll be presenting twice, working a booth, and proctoring several of our Hands-On Labs. The fun parts will be equally crazy though – running across the Bay Bridge (I don’t run), swimming the Bay (I don’t swim), having my wife fly out on Wednesday for the concert, and then our first WhiskyFest on Friday (I do drink whisky though.) But back to work – let’s talk about EVERYTHING you can expect from the SQL Developer team. Booth Hours We’ll have 2 ‘demo pods’ in the Exhibition Hall over at Moscone South. Look for the farm of Oracle booths, we’ll be there under the signs that say ‘SQL Developer.’ There will be several people on hand, mostly developers (yes, they still count as people), who can answer your questions or demo the latest features. Come by and say ‘Hi!’, and let us know what you like and what you think we can do better. Seriously. Monday 10AM – 6PM Tuesday 9:45AM – 6PM Wednesday 9:45AM – 4PM Presentations Stop by for an hour, pull up a chair, sit back and soak in all the SQL Developer goodness. You’ll only have to suffer my bad jokes for two of the presentations, so please at least try to come to the other ones. We’ll be talking about data modeling, migrations, source control, and new features in versions 3.1 and 3.2 of SQL Developer and SQL Developer Data Modeler. Day Time Event Monday 10:454:45 What’s New in SQL Developer Why Move to Oracle Application Express Listener Tueday 10:1511:455:00 Using Subversion in Oracle SQL Developer Data Modeler Oracle SQL Developer Tips & Tricks Database Design with Oracle SQL Developer Data Modeler Wednesday 11:453:30 Migrating Third-Party Databases and Applications to Oracle Exadata 11g Enterprise Options and Management Packs for Developers Hands On Labs (HOLs) The Hands On Labs allow you to come into a classroom environment, sit down at a computer, and run through some exercises. We’ll provide the hardware, software, and training materials. It’s self-paced, but we’ll have several helpers walking around to answer questions and chat up any SQL Developer or database topic that comes to mind. If your employer is sending you to Open World for all that great training, the HOLs are a great opportunity to capitalize on that. They are only 60 minutes each, so you don’t have to worry about burning out. And there’s no homework! Of course, if you do want to take the labs home with you, many are already available via the Developer Day Hands-On Database Applications Developer Lab. You will need your own computer for those, but we’ll take care of the rest. Wednesday PL/SQL Development and Unit Testing with Oracle SQL Developer 10:15 Performance Tuning with Oracle SQL Developer 11:45 Thursday The Soup to Nuts of Data Modeling with Oracle SQL Developer Data Modeler 11:15 Some Parting Advice Always wanted to meet your favorite Oracle authors, speakers, and thought-leaders? Don’t be shy, walk right up to them and introduce yourself. Normal social rules still apply, but at the conference everyone is open and up for meeting and talking with attendees. Just understand if there’s a line that you might only get a minute or two. It’s a LONG conference though, so you’ll have plenty of time to catch up with everyone. If you’re going to be around on Tuesday evening, head on over to the OTN Lounge from 4:30 to 6:30 and hang out for our Tweet Meet. That’s right, all the Oracle nerds on Twitter will be there in one place. Be sure to put your Twitter handle on your name tag so we know who you are!

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  • Kaiden and the Arachnoid Cyst

    - by Martin Hinshelwood
    Some of you may remember when my son Kaiden was born I posted pictures of him and his sister. Kaiden is now 15 months old and is progressing perfectly in every area except that and we had been worried that he was not walking yet. We were only really concerned as his sister was walking at 8 months. Figure: Kai as his usual self   Jadie and I were concerned over that and that he had a rather large head (noggin) so we talked to various GP’s and our health visitor who immediately dismissed our concerns every time. That was until about two months ago when we happened to get a GP whose daughter had Hyper Mobility and she recognised the symptoms immediately. We were referred to the Southbank clinic who were lovely and the paediatrician confirmed that he had Hyper Mobility after testing all of his faculties. This just means that his joints are overly mobile and would need a little physiotherapy to help him out. At the end the paediatrician remarked offhand that he has a rather large head and wanted to measure it. Sure enough he was a good margin above the highest percentile mark for his height and weight. The paediatrician showed the measurements to a paediatric consultant who, as a precautionary measure, referred us for an MRI at Yorkhill Children's hospital. Now, Yorkhill has always been fantastic to us, and this was no exception. You know we have NEVER had a correct diagnosis for the kids (with the exception of the above) from a GP and indeed twice have been proscribed incorrect medication that made the kids sicker! We now always go strait to Yorkhill to save them having to fix GP mistakes as well. Monday 24th May, 7pm The scan went fantastically, with Kaiden sleeping in the MRI machine for all but 5 minutes at the end where he waited patiently for it to finish. We were not expecting anything to be wrong as this was just a precautionary scan to make sure that nothing in his head was affecting his gross motor skills. After the scan we were told to expect a call towards the end of the week… Tuesday 25th May, 12pm The very next day we got a call from Southbank who said that they has found an Arachnoid Cyst and could we come in the next day to see a Consultant and that Kai would need an operation. Wednesday 26th May, 12:30pm We went into the Southbank clinic and spoke to the paediatric consultant who assured us that it was operable but that it was taking up considerable space in Kai’s head. Cerebrospinal fluid is building up as a cyst is blocking the channels it uses to drain. Thankfully they told us that prospects were good and that Kai would expect to make a full recovery before showing us the MRI pictures. Figure: Normal brain MRI cross section. This normal scan shows the spaces in the middle of the brain that contain and produce the Cerebrospinal fluid. Figure: Normal Cerebrospinal Flow This fluid is needed by the brain but is drained in the middle down the spinal column. Figure: Kai’s cyst blocking the four channels. I do not think that I need to explain the difference between the healthy picture and Kai’s picture. However you can see in this first picture the faint outline of the cyst in the middle that is blocking the four channels from draining. After seeing the scans a Neurosurgeon has decided that he is not acute, but needs an operation to unblock the flow. Figure: OMFG! You can see in the second picture the effect of the build up of fluid. If I was not horrified by the first picture I was seriously horrified by this one. What next? Kai is not presenting the symptoms of vomiting or listlessness that would show an immediate problem and as such we will get an appointment to see the Paediatric Neurosurgeon at the Southern General hospital in about 4 weeks. This timescale is based on the Neurosurgeon seeing the scans. After that Kai will need an operation to release the pressure and either remove the cyst completely or put in a permanent shunt (tube from brain to stomach) to bypass the blockage. We have updated his notes for the referral with additional recent information on top of the scan that the consultant things will help improve the timescales, but that is just a guess.   All we can do now is wait and see, and be watchful for tell tail signs of listlessness, eye problems and vomiting that would signify a worsening of his condition.   Technorati Tags: Personal

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  • SmtpClient and Locked File Attachments

    - by Rick Strahl
    Got a note a couple of days ago from a client using one of my generic routines that wraps SmtpClient. Apparently whenever a file has been attached to a message and emailed with SmtpClient the file remains locked after the message has been sent. Oddly this particular issue hasn’t cropped up before for me although these routines are in use in a number of applications I’ve built. The wrapper I use was built mainly to backfit an old pre-.NET 2.0 email client I built using Sockets to avoid the CDO nightmares of the .NET 1.x mail client. The current class retained the same class interface but now internally uses SmtpClient which holds a flat property interface that makes it less verbose to send off email messages. File attachments in this interface are handled by providing a comma delimited list for files in an Attachments string property which is then collected along with the other flat property settings and eventually passed on to SmtpClient in the form of a MailMessage structure. The jist of the code is something like this: /// <summary> /// Fully self contained mail sending method. Sends an email message by connecting /// and disconnecting from the email server. /// </summary> /// <returns>true or false</returns> public bool SendMail() { if (!this.Connect()) return false; try { // Create and configure the message MailMessage msg = this.GetMessage(); smtp.Send(msg); this.OnSendComplete(this); } catch (Exception ex) { string msg = ex.Message; if (ex.InnerException != null) msg = ex.InnerException.Message; this.SetError(msg); this.OnSendError(this); return false; } finally { // close connection and clear out headers // SmtpClient instance nulled out this.Close(); } return true; } /// <summary> /// Configures the message interface /// </summary> /// <param name="msg"></param> protected virtual MailMessage GetMessage() { MailMessage msg = new MailMessage(); msg.Body = this.Message; msg.Subject = this.Subject; msg.From = new MailAddress(this.SenderEmail, this.SenderName); if (!string.IsNullOrEmpty(this.ReplyTo)) msg.ReplyTo = new MailAddress(this.ReplyTo); // Send all the different recipients this.AssignMailAddresses(msg.To, this.Recipient); this.AssignMailAddresses(msg.CC, this.CC); this.AssignMailAddresses(msg.Bcc, this.BCC); if (!string.IsNullOrEmpty(this.Attachments)) { string[] files = this.Attachments.Split(new char[2] { ',', ';' }, StringSplitOptions.RemoveEmptyEntries); foreach (string file in files) { msg.Attachments.Add(new Attachment(file)); } } if (this.ContentType.StartsWith("text/html")) msg.IsBodyHtml = true; else msg.IsBodyHtml = false; msg.BodyEncoding = this.Encoding; … additional code omitted return msg; } Basically this code collects all the property settings of the wrapper object and applies them to the SmtpClient and in GetMessage() to an individual MailMessage properties. Specifically notice that attachment filenames are converted from a comma-delimited string to filenames from which new attachments are created. The code as it’s written however, will cause the problem with file attachments not being released properly. Internally .NET opens up stream handles and reads the files from disk to dump them into the email send stream. The attachments are always sent correctly but the local files are not immediately closed. As you probably guessed the issue is simply that some resources are not automatcially disposed when sending is complete and sure enough the following code change fixes the problem: // Create and configure the message using (MailMessage msg = this.GetMessage()) { smtp.Send(msg); if (this.SendComplete != null) this.OnSendComplete(this); // or use an explicit msg.Dispose() here } The Message object requires an explicit call to Dispose() (or a using() block as I have here) to force the attachment files to get closed. I think this is rather odd behavior for this scenario however. The code I use passes in filenames and my expectation of an API that accepts file names is that it uses the files by opening and streaming them and then closing them when done. Why keep the streams open and require an explicit .Dispose() by the calling code which is bound to lead to unexpected behavior just as my customer ran into? Any API level code should clean up as much as possible and this is clearly not happening here resulting in unexpected behavior. Apparently lots of other folks have run into this before as I found based on a few Twitter comments on this topic. Odd to me too is that SmtpClient() doesn’t implement IDisposable – it’s only the MailMessage (and Attachments) that implement it and require it to clean up for left over resources like open file handles. This means that you couldn’t even use a using() statement around the SmtpClient code to resolve this – instead you’d have to wrap it around the message object which again is rather unexpected. Well, chalk that one up to another small unexpected behavior that wasted a half an hour of my time – hopefully this post will help someone avoid this same half an hour of hunting and searching. Resources: Full code to SmptClientNative (West Wind Web Toolkit Repository) SmtpClient Documentation MSDN © Rick Strahl, West Wind Technologies, 2005-2010Posted in .NET  

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  • How to Troubleshoot TFS Build Server Failure?

    - by Tarun Arora
    Ever found your self in this helpless situation where you think you have tried every possible suggestion on the internet to bring the build server back but it just won’t work. Well some times before hunting around for a solution it is important to understand what the problem is, if the error messages in the build logs don’t seem to help you can always enable tracing on the build server to get more information on what could possibly be the root cause of failure. In this blog post today I’ll be showing you how to enable tracing on, - TFS 2010/11 Server - Build Server - Client Enable Tracing on Team Foundation Server 2010/2011 On the Team Foundation Server navigate to C:\Program Files\Microsoft Team Foundation Server 2010\Application Tier\Web Services, right click web.config and from the context menu select edit.          Search for the <appSettings> node in the config file and set the value of the key ‘traceWriter’ to true.          In the <System.diagnostics> tag set the value of switches from 0 to 4 to set the trace level to maximum to write diagnostics level trace information.          Restart the TFS Application pool to force this change to take effect. The application pool restart will impact any one using the TFS server at present. Note - It is recommended that you do not make any changes to the TFS production application server, this can have serious consequences and can even jeopardize the installation of your server.          Download the Debug view tool from http://technet.microsoft.com/en-us/sysinternals/bb896647.aspx and set it to capture “Global Events”. Perform any actions in the Team Explorer on the client machine, you should be able to see a series of trace data in the debug view tool now.         Enable Tracing on Build Controller/Agents Log on to the Build Controller/Agent and Navigate to the directory C:\Program Files\Microsoft Team Foundation Server 2010\Tools         Look for the configuration file ‘TFSBuildServiceHost.exe.config’ if it is not already there create a new text file and rename it to ‘TFSBuildServiceHost.exe.config’         To Enable tracing uncomment the <system.diagnostics> and paste the snippet below if it is not already there. <configuration> <system.diagnostics> <switches> <add name="BuildServiceTraceLevel" value="4"/> </switches> <trace autoflush="true" indentsize="4"> <listeners> <add name="myListener" type="Microsoft.TeamFoundation.TeamFoundationTextWriterTraceListener, Microsoft.TeamFoundation.Common, Version=10.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a" initializeData="c:\logs\TFSBuildServiceHost.exe.log" /> <remove name="Default" /> </listeners> </trace> </system.diagnostics> </configuration> The highlighted path above is where the Log file will be created. If the folder is not already there then create the folder, also, make sure that the account running the build service has access to write to this folder.         Restart the build Controller/Agent service from the administration console (or net stop tfsbuildservicehost & net start tfsbuildservicehost) in order for the new setting to be picked up.         Enable TFS Tracing on the Client Machine On the client machine, shut down Visual Studio, navigate to C:\Program Files\Microsoft Visual Studio 10.0\Common 7\IDE          Search for devenv.exe.config, make a backup copy of the config file and right click the file and from the context menu select edit. If its not already there create this file.          Edit devenv.exe.config by adding the below code snippet before the last </configuration> tag <system.diagnostics> <switches> <add name="TeamFoundationSoapProxy" value="4" /> <add name="VersionControl" value="4" /> </switches> <trace autoflush="true" indentsize="3"> <listeners> <add name="myListener" type="Microsoft.TeamFoundation.TeamFoundationTextWriterTraceListener,Microsoft.TeamFoundation.Common, Version=10.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a" initializeData="c:\tf.log" /> <add name="perfListener" type="Microsoft.TeamFoundation.Client.PerfTraceListener, Microsoft.TeamFoundation.Client, Version=10.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a"/> </listeners> </trace> </system.diagnostics> The highlighted path above is where the Log file will be created. If the folder is not already there then create the folder. Start Visual Studio and after a bit of activity you should be able to see the new log file being created on the folder specified in the config file. Other Resources Below are some Key resource you might like to review. I would highly recommend the documentation, walkthroughs and videos available on MSDN.   Thank you for taking the time out and reading this blog post. If you enjoyed the post, remember to subscribe to http://feeds.feedburner.com/TarunArora. Have you come across an interesting one to one with the build server, please share your experience here. Questions/Feedback/Suggestions, etc please leave a comment. Thank You! Share this post : CodeProject

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  • SQL SERVER – Solution to Puzzle – Simulate LEAD() and LAG() without Using SQL Server 2012 Analytic Function

    - by pinaldave
    Earlier I wrote a series on SQL Server Analytic Functions of SQL Server 2012. During the series to keep the learning maximum and having fun, we had few puzzles. One of the puzzle was simulating LEAD() and LAG() without using SQL Server 2012 Analytic Function. Please read the puzzle here first before reading the solution : Write T-SQL Self Join Without Using LEAD and LAG. When I was originally wrote the puzzle I had done small blunder and the question was a bit confusing which I corrected later on but wrote a follow up blog post on over here where I describe the give-away. Quick Recap: Generate following results without using SQL Server 2012 analytic functions. I had received so many valid answers. Some answers were similar to other and some were very innovative. Some answers were very adaptive and some did not work when I changed where condition. After selecting all the valid answer, I put them in table and ran RANDOM function on the same and selected winners. Here are the valid answers. No Joins and No Analytic Functions Excellent Solution by Geri Reshef – Winner of SQL Server Interview Questions and Answers (India | USA) WITH T1 AS (SELECT Row_Number() OVER(ORDER BY SalesOrderDetailID) N, s.SalesOrderID, s.SalesOrderDetailID, s.OrderQty FROM Sales.SalesOrderDetail s WHERE SalesOrderID IN (43670, 43669, 43667, 43663)) SELECT SalesOrderID,SalesOrderDetailID,OrderQty, CASE WHEN N%2=1 THEN MAX(CASE WHEN N%2=0 THEN SalesOrderDetailID END) OVER (Partition BY (N+1)/2) ELSE MAX(CASE WHEN N%2=1 THEN SalesOrderDetailID END) OVER (Partition BY N/2) END LeadVal, CASE WHEN N%2=1 THEN MAX(CASE WHEN N%2=0 THEN SalesOrderDetailID END) OVER (Partition BY N/2) ELSE MAX(CASE WHEN N%2=1 THEN SalesOrderDetailID END) OVER (Partition BY (N+1)/2) END LagVal FROM T1 ORDER BY SalesOrderID, SalesOrderDetailID, OrderQty; GO No Analytic Function and Early Bird Excellent Solution by DHall – Winner of Pluralsight 30 days Subscription -- a query to emulate LEAD() and LAG() ;WITH s AS ( SELECT 1 AS ldOffset, -- equiv to 2nd param of LEAD 1 AS lgOffset, -- equiv to 2nd param of LAG NULL AS ldDefVal, -- equiv to 3rd param of LEAD NULL AS lgDefVal, -- equiv to 3rd param of LAG ROW_NUMBER() OVER (ORDER BY SalesOrderDetailID) AS row, SalesOrderID, SalesOrderDetailID, OrderQty FROM Sales.SalesOrderDetail WHERE SalesOrderID IN (43670, 43669, 43667, 43663) ) SELECT s.SalesOrderID, s.SalesOrderDetailID, s.OrderQty, ISNULL( sLd.SalesOrderDetailID, s.ldDefVal) AS LeadValue, ISNULL( sLg.SalesOrderDetailID, s.lgDefVal) AS LagValue FROM s LEFT OUTER JOIN s AS sLd ON s.row = sLd.row - s.ldOffset LEFT OUTER JOIN s AS sLg ON s.row = sLg.row + s.lgOffset ORDER BY s.SalesOrderID, s.SalesOrderDetailID, s.OrderQty No Analytic Function and Partition By Excellent Solution by DHall – Winner of Pluralsight 30 days Subscription /* a query to emulate LEAD() and LAG() */ ;WITH s AS ( SELECT 1 AS LeadOffset, /* equiv to 2nd param of LEAD */ 1 AS LagOffset, /* equiv to 2nd param of LAG */ NULL AS LeadDefVal, /* equiv to 3rd param of LEAD */ NULL AS LagDefVal, /* equiv to 3rd param of LAG */ /* Try changing the values of the 4 integer values above to see their effect on the results */ /* The values given above of 0, 0, null and null behave the same as the default 2nd and 3rd parameters to LEAD() and LAG() */ ROW_NUMBER() OVER (ORDER BY SalesOrderDetailID) AS row, SalesOrderID, SalesOrderDetailID, OrderQty FROM Sales.SalesOrderDetail WHERE SalesOrderID IN (43670, 43669, 43667, 43663) ) SELECT s.SalesOrderID, s.SalesOrderDetailID, s.OrderQty, ISNULL( sLead.SalesOrderDetailID, s.LeadDefVal) AS LeadValue, ISNULL( sLag.SalesOrderDetailID, s.LagDefVal) AS LagValue FROM s LEFT OUTER JOIN s AS sLead ON s.row = sLead.row - s.LeadOffset /* Try commenting out this next line when LeadOffset != 0 */ AND s.SalesOrderID = sLead.SalesOrderID /* The additional join criteria on SalesOrderID above is equivalent to PARTITION BY SalesOrderID in the OVER clause of the LEAD() function */ LEFT OUTER JOIN s AS sLag ON s.row = sLag.row + s.LagOffset /* Try commenting out this next line when LagOffset != 0 */ AND s.SalesOrderID = sLag.SalesOrderID /* The additional join criteria on SalesOrderID above is equivalent to PARTITION BY SalesOrderID in the OVER clause of the LAG() function */ ORDER BY s.SalesOrderID, s.SalesOrderDetailID, s.OrderQty No Analytic Function and CTE Usage Excellent Solution by Pravin Patel - Winner of SQL Server Interview Questions and Answers (India | USA) --CTE based solution ; WITH cteMain AS ( SELECT SalesOrderID, SalesOrderDetailID, OrderQty, ROW_NUMBER() OVER (ORDER BY SalesOrderDetailID) AS sn FROM Sales.SalesOrderDetail WHERE SalesOrderID IN (43670, 43669, 43667, 43663) ) SELECT m.SalesOrderID, m.SalesOrderDetailID, m.OrderQty, sLead.SalesOrderDetailID AS leadvalue, sLeg.SalesOrderDetailID AS leagvalue FROM cteMain AS m LEFT OUTER JOIN cteMain AS sLead ON sLead.sn = m.sn+1 LEFT OUTER JOIN cteMain AS sLeg ON sLeg.sn = m.sn-1 ORDER BY m.SalesOrderID, m.SalesOrderDetailID, m.OrderQty No Analytic Function and Co-Related Subquery Usage Excellent Solution by Pravin Patel – Winner of SQL Server Interview Questions and Answers (India | USA) -- Co-Related subquery SELECT m.SalesOrderID, m.SalesOrderDetailID, m.OrderQty, ( SELECT MIN(SalesOrderDetailID) FROM Sales.SalesOrderDetail AS l WHERE l.SalesOrderID IN (43670, 43669, 43667, 43663) AND l.SalesOrderID >= m.SalesOrderID AND l.SalesOrderDetailID > m.SalesOrderDetailID ) AS lead, ( SELECT MAX(SalesOrderDetailID) FROM Sales.SalesOrderDetail AS l WHERE l.SalesOrderID IN (43670, 43669, 43667, 43663) AND l.SalesOrderID <= m.SalesOrderID AND l.SalesOrderDetailID < m.SalesOrderDetailID ) AS leag FROM Sales.SalesOrderDetail AS m WHERE m.SalesOrderID IN (43670, 43669, 43667, 43663) ORDER BY m.SalesOrderID, m.SalesOrderDetailID, m.OrderQty This was one of the most interesting Puzzle on this blog. Giveaway Winners will get following giveaways. Geri Reshef and Pravin Patel SQL Server Interview Questions and Answers (India | USA) DHall Pluralsight 30 days Subscription Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, Readers Contribution, Readers Question, SQL, SQL Authority, SQL Function, SQL Puzzle, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Comments on Comments

    - by Joe Mayo
    I almost tweeted a reply to Capar Kleijne's question about comments on Twitter, but realized that my opinion exceeded 140 characters. The following is based upon my experience with extremes and approaches that I find useful in code comments. There are a couple extremes that I've seen and reasons why people go the distance in each approach. The most common extreme is no comments in the code at all.  A few bad reasons why this happens is because a developer is in a hurry, sloppy, or is interested in job preservation. The unfortunate result is that the code is difficult to understand and hard to maintain. The drawbacks to no comments in code are a primary reason why teachers drill the need for commenting code into our heads.  This viewpoint assumes the lack of comments are bad because the code is bad, but there is another reason for not commenting that is gaining more popularity. I've heard/and read that code should be self documenting. Following this thought pattern, if code is well written with meaningful names, there should not be a reason for comments.  An addendum to this argument is that comments are often neglected and get out-of-date, but the code is what is kept up-to-date. Presumably, if code contained very good naming, it would be easy to maintain.  This is a noble perspective and I like the practice of meaningful naming of identifiers. However, I think it's also an extreme approach that doesn't cover important cases.  i.e. If an identifier is named badly (subjective differences in opinion) or not changed appropriately during maintenance, then the badly named identifier is no more useful than a stale comment. These were the two no-comment extremes, so let's look at the too many comments extreme. On a regular basis, I'll see cases where the code is over-commented; not nearly as often as the no-comment scenarios, but still prevalent.  These are examples of where every single line in the code is commented.  These comments make the code harder to read because they get in the way of the algorithm.  In most cases, the comments parrot what each line of code does.  If a developer understands the language, then most statements are immediately intuitive.  i.e. what use is it to say that I'm assigning foo to bar when it's clear what the code is doing. I think that over-commenting code is a waste of time that slows down initial development and maintenance.  Understandably, the developer's intentions are admirable because they've had it beaten into their heads that they must comment. However, I think it's an extreme and prefer a more moderate approach. I don't think the extremes do justice to code because each can make maintenance harder.  No comments on bad code is obviously a problem, but the other two extremes are subtle and require qualification to address properly. The problem I see with the code-as-documentation approach is that it doesn't lift the developer out of the algorithm to identify dependencies, intentions, and hacks. Any developer can read code and follow an algorithm, but they still need to know where it fits into the big picture of the application. Because of indirections with language features like interfaces, delegates, and virtual members, code can become complex.  Occasionally, it's useful to point out a nuance or reason why a piece of code is there. i.e. If you've building an app that communicates via HTTP, you'll have certain headers to include for the endpoint, and it could be useful to point out why the code for setting those header values is there and how they affect the application. An argument against this could be that you should extract that code into a separate method with a meaningful name to describe the scenario.  My problem with such an approach would be that your code base becomes even more difficult to navigate and work with because you have all of this extra code just to make the code more meaningful. My opinion is that a simple and well-stated comment stating the reasons and intention for the code is more natural and convenient to the initial developer and maintainer.  I just don't agree with the approach of going out of the way to avoid making a comment.  I'm also concerned that some developers would take this approach as an excuse to not comment their bad code. Another area where I like comments is on documentation comments.  Java has it and so does C# and VB.  It's convenient because we can build automated tools that extract these comments.  These extracted comments are often much better than no documentation at all.  The "go read the code" answer always doesn't fulfill the need for a quick summary of an API. To summarize, I think that the extremes of no comments and too many comments are less than desirable approaches. I prefer documentation comments to explain each class and member (API level) and code comments as necessary to supplement well-written code. Joe

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  • Lessons from a SAN Failure

    - by Bill Graziano
    At 1:10AM Sunday morning the main SAN at one of my clients suffered a “partial” failure.  Partial means that the SAN was still online and functioning but the LUNs attached to our two main SQL Servers “failed”.  Failed means that SQL Server wouldn’t start and the MDF and LDF files mostly showed a zero file size.  But they were online and responding and most other LUNs were available.  I’m not sure how SANs know to fail at 1AM on a Saturday night but they seem to.  From a personal standpoint this worked out poorly: I was out with friends and after more than a few drinks.  From a work standpoint this was about the best time to fail you could imagine.  Everything was running well before Monday morning.  But it was a long, long Sunday.  I started tipsy, got tired and ended up hung over later in the day. Note to self: Try not to go out drinking right before the SAN fails. This caught us at an interesting time.  We’re in the process of migrating to an entirely new set of servers so some things were partially moved.  This made it difficult to follow our procedures as cleanly as we’d like.  The benefit was that we had much better documentation of everything on the server.  I would encourage everyone to really think through the process of implementing your DR plan and document as much as possible.  Following a checklist is much easier than trying to remember at night under pressure in a hurry after a few drinks. I had a series of estimates on how long things would take.  They were accurate for any single server failure.  They weren’t accurate for a SAN failure that took two servers down.  This wasn’t bad but we should have communicated better. Don’t forget how many things are outside the database.  Logins, linked servers, DTS packages (yikes!), jobs, service broker, DTC (especially DTC), database triggers and any objects in the master database are all things you need backed up.  We’d done a decent job on this and didn’t find significant problems here.  That said this still took a lot of time.  There were many annoyances as a result of this.  Small settings like a login’s default database had a big impact on whether an application could run.  This is probably the single biggest area of concern when looking to recreate a server.  I’d encourage everyone to go through every single node of SSMS and look for user created objects or settings outside the database. Script out your logins with the proper SID and already encrypted passwords and keep it updated.  This makes life so much easier.  I used an approach based on KB246133 that worked well.  I’ll get my scripts posted over the next few days. The disaster can cause your DR process to fail in unexpected ways.  We have a job that scripts out all logins and role memberships and writes it to a file.  This runs on the DR server and pulls from the production server.  Upon opening the file I found that the contents were a “server not found” error.  Fortunately we had other copies and didn’t need to try and restore the master database.  This now runs on the production server and pushes the script to the DR site.  Soon we’ll get it pushed to our version control software. One of the biggest challenges is keeping your DR resources up to date.  Any server change (new linked server, new SQL Server Agent job, etc.) means that your DR plan (and scripts) is out of date.  It helps to automate the generation of these resources if possible. Take time now to test your database restore process.  We test ours quarterly.  If you have a large database I’d also encourage you to invest in a compressed backup solution.  Restoring backups was the single larger consumer of time during our recovery. And yes, there’s a database mirroring solution planned in our new architecture. I didn’t have much involvement in things outside SQL Server but this caused many, many things to change in our environment.  Many applications today aren’t just executables or web sites.  They are a combination of those plus network infrastructure, reports, network ports, IP addresses, DTS and SSIS packages, batch systems and many other things.  These all needed a little bit of attention to make sure they were functioning properly. Profiler turned out to be a handy tool.  I started a trace for failed logins and kept that running.  That let me fix a number of problems before people were able to report them.  I also ran traces to capture exceptions.  This helped identify problems with linked servers. Overall the thing that gave me the most problem was linked servers.  In order for a linked server to function properly you need to be pointed to the right server, have the proper login information, have the network routes available and have MSDTC configured properly.  We have a lot of linked servers and this created many failure points.  Some of the older linked servers used IP addresses and not DNS names.  This meant we had to go in and touch all those linked servers when the servers moved.

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  • Gartner PCC Follow-up: Interview with Chaeny Emanavin, Usability Lead - Office of Information Develo

    - by [email protected]
    Last week at the Gartner Portals, Content and Collaboration conference in Baltimore, Chaeny and I co-presented on Oracle Enterprise 2.0 and BIA's Citizen Portal. Chaeny's presentation about the BIA solution was very well received and I wanted to do a follow-up interview with Chaeny to discuss more details about their solution and its Enterprise 2.0 features. Ajay: What were the main objectives for the BIA Citizen Portal? Chaeny: The BIA Citizen Portal is designed to provide all the services of the Bureau of Indian Affairs to the community of 564 federally recognized tribes that include over 1.9 million American Indians and Alaska Natives. The BIA provides the same breadth of services that the entire U.S. Federal Government provides in one small Bureau. So, we needed a solution that was flexible enough to handle content ranging from law enforcement to housing to education. Key objectives for external users was to use the Web as a communications channel and keep them informed on what services are available. We also wanted to build an internal web presence and community for BIA's 5000 employees to ensure that they update their content, leverage internal experts and create single sources of truth for key policy documents. Ajay: How is the project being implemented? Chaeny: We are using a phased approach. In phases 1 & 2, interim internal and external sites were built to ensure usability and functional requirements are being met. In Phases 3 & 4, we built out a modern internal and external presence using Oracle WebCenter Suite and Oracle Universal Content Management (UCM), including enabling delegated content management for our internal business units. Phase 4 was completed in January 2010. Phase 5 will add deeper Enterprise 2.0 collaboration capabilities to the solution. Ajay: Are you integrating any existing sites into the new solution? Chaeny: Yes, we have a SharePoint implementation that we are using for document management. We needed more precise functionality however. We found that SharePoint would let individual administrators of a SharePoint site actually create new sites. In a 3 months span, we had over 200 new sites created and most were not being used. So, we had an enormous sprawl problem. Our requirements mandated increased governance and more granular control over the creation of sites and flexible user access to content. In SharePoint this required custom code and was very time-intensive which was unfeasible given our tight deadlines. We are piloting Oracle WebCenter Spaces as our collaboration solution to mitigate these issues. However, we must integrate our existing SharePoint investment which we can do easily by using the SharePoint connectors available in Oracle WebCenter and UCM. Ajay: What were the key design parameters for your solution? Chaeny: We wanted everything driven by standards and policies. We created a cross-functional steering group called the Indian Affairs Web Council to codify policies that were baked into the system. Other key design areas were focused on security/governance, self-service content management, ease of use, integration with legacy applications and seamless single sign-on. We are using Dublin Core as our metadata standard. We also are using Java, APEX, and ADF as our development standards. Ajay: Why was it important to standardize on a platform? Chaeny: We initially looked at best-of-breed solutions, but we faced a lot of issues getting the different solutions to work together. Going with an integrated solution was more economical, easier to learn and faster to deliver the solution. Ajay: What type of legacy applications are you integrating into the portal? Chaeny: Initially we are starting with administrative apps such as people directory and user admin and then we will integrate HR and Financial applications among others. Ajay: Can you describe some of the E20 collaboration features you are putting into the solution? Chaeny: We are adding Enterprise 2.0 using Oracle WebCenter Spaces to deliver different collaboration tools such as wikis, blogs and discussion forums. Wikis to create rapid, ad hoc monthly roll-up reports; discussion forums to provide context-specific help; blogs to capture tacit organization knowledge from experts, identify gurus and turn tacit knowledge into explicit knowledge. Ajay: Are you doing anything specifically to spur adoption and usage? Chaeny: Yes, we did several things that I think helped us ramp quickly. First, we met our commitments for the new system launch date and also provided extra resources for a customer support "hotline" during the launch period. Prior to launch, we did exhaustive usability studies to capture user requirements around functionality, navigation and other key interaction areas. We also created extensive training programs so that the content managers in each business unit were comfortable using the content management tools and knew the best practices for usage. Finally, to launch the Enterprise 2.0 collaboration capabilities, we are working with a pilot group from the Division of Forestry and Wildland Fire Management of BIA. This group of people in the past have been willing early adopters and they have a strong business need to collaborate with many agencies both internal and external across State, County and other Federal jurisdictions. Their feedback is key to helping us launch Enterprise 2.0 successfully in our broader organization. Ajay: What were the biggest benefits to internal BIA employees and to the external community of users? Chaeny: For our employees, the new Enterprise 2.0-based solution will make it easier to find information; enhance employee productivity by embedding standard business processes into the system and create more of a community by creating connections with experts via social collaboration to ultimately provide better services more quickly. For the external American Indian and Alaska Native communities, we have a better relationship with the users and the new site has improved BIA's perception as a more responsive and customer-centric organization.

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  • Change Comes from Within

    - by John K. Hines
    I am in the midst of witnessing a variety of teams moving away from Scrum. Some of them are doing things like replacing Scrum terms with more commonly understood terminology. Mainly they have gone back to using industry standard terms and more traditional processes like the RAPID decision making process. For example: Scrum Master becomes Project Lead. Scrum Team becomes Project Team. Product Owner becomes Stakeholders. I'm actually quite sad to see this happening, but I understand that Scrum is a radical change for most organizations. Teams are slowly but surely moving away from Scrum to a process that non-software engineers can understand and follow. Some could never secure the education or personnel (like a Product Owner) to get the whole team engaged. And many people with decision-making authority do not see the value in Scrum besides task planning and tracking. You see, Scrum cannot be mandated. No one can force a team to be Agile, collaborate, continuously improve, and self-reflect. Agile adoptions must start from a position of mutual trust and willingness to change. And most software teams aren't like that. Here is my personal epiphany from over a year of attempting to promote Agile on a small development team: The desire to embrace Agile methodologies must come from each and every member of the team. If this desire does not exist - if the team is satisfied with its current process, if the team is not motivated to improve, or if the team is afraid of change - the actual demonstration of all the benefits prescribed by Agile and Scrum will take years. I've read some blog posts lately that criticise Scrum for demanding "Big Change Up Front." One's opinion of software methodologies boils down to one's perspective. If you see modern software development as successful, you will advocate for small, incremental changes to how it is done. If you see it as broken, you'll be much more motivated to take risks and try something different. So my question to you is this - is modern software development healthy or in need of dramatic improvement? I can tell you from personal experience that any project that requires exploration, planning, development, stabilisation, and deployment is hard. Trying to make that process better with only a slightly modified approach is a mistake. You will become completely dependent upon the skillset of your team (the only variable you can change). But the difficulty of planned work isn't one of skill. It isn't until you solve the fundamental challenges of communication, collaboration, quality, and efficiency that skill even comes into play. So I advocate for Big Change Up Front. And I advocate for it to happen often until those involved can say, from experience, that it is no longer needed. I hope every engineer has the opportunity to see the benefits of Agile and Scrum on a highly functional team. I'll close with more key learnings that can help with a Scrum adoption: Your leaders must understand Scrum. They must understand software development, its inherent difficulties, and how Scrum helps. If you attempt to adopt Scrum before the understanding is there, your leaders will apply traditional solutions to your problems - often creating more problems. Success should be measured by quality, not revenue. Namely, the value of software to an organization is the revenue it generates minus ongoing support costs. You should identify quality-based metrics that show the effect Agile techniques have on your software. Motivation is everything. I finally understand why so many Agile advocates say you that if you are not on a team using Agile, you should leave and find one. Scrum and especially Agile encompass many elegant solutions to a wide variety of problems. If you are working on a team that has not encountered these problems the the team may never see the value in the solutions.   Having said all that, I'm not giving up on Agile or Scrum. I am convinced it is a better approach for software development. But reality is saying that its adoption is not straightforward and highly subject to disruption. Unless, that is, everyone really, really wants it.

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  • Introducing Microsoft SQL Server 2008 R2 - Business Intelligence Samples

    - by smisner
    On April 14, 2010, Microsoft Press (blog | twitter) released my latest book, co-authored with Ross Mistry (twitter), as a free ebook download - Introducing Microsoft SQL Server 2008 R2. As the title implies, this ebook is an introduction to the latest SQL Server release. Although you'll find a comprehensive review of the product's features in this book, you will not find the step-by-step details that are typical in my other books. For those readers who are interested in a more interactive learning experience, I have created two samples file for download: IntroSQLServer2008R2Samples project Sales Analysis workbook Here's a recap of the business intelligence chapters and the samples I used to generate the screen shots by chapter: Chapter 6: Scalable Data Warehousing covers a new edition of SQL Server, Parallel Data Warehouse. Understandably, Microsoft did not ship me the software and hardware to set up my own Parallel Data Warehouse environment for testing purposes and consequently you won't see any screenshots in this chapter. I received a lot of information and a lot of help from the product team during the development of this chapter to ensure its technical accuracy. Chapter 7: Master Data Services is a new component in SQL Server. After you install Master Data Services (MDS), which is a separate installation from SQL Server although it's found on the same media, you can install sample models to explore (which is what I did to create screenshots for the book). To do this, you deploying packages found at \Program Files\Microsoft SQL Server\Master Data Services\Samples\Packages. You will first need to use the Configuration Manager (in the Microsoft SQL Server 2008 R2\Master Data Services program group) to create a database and a Web application for MDS. Then when you launch the application, you'll see a Getting Started page which has a Deploy Sample Data link that you can use to deploy any of the sample packages. Chapter 8: Complex Event Processing is an introduction to another new component, StreamInsight. This topic was way too large to cover in-depth in a single chapter, so I focused on information such as architecture, development models, and an overview of the key sections of code you'll need to develop for your own applications. StreamInsight is an engine that operates on data in-flight and as such has no user interface that I could include in the book as screenshots. The November CTP version of SQL Server 2008 R2 included code samples as part of the installation, but these are not the official samples that will eventually be available in Codeplex. At the time of this writing, the samples are not yet published. Chapter 9: Reporting Services Enhancements provides an overview of all the changes to Reporting Services in SQL Server 2008 R2, and there are many! In previous posts, I shared more details than you'll find in the book about new functions (Lookup, MultiLookup, and LookupSet), properties for page numbering, and the new global variable RenderFormat. I will confess that I didn't use actual data in the book for my discussion on the Lookup functions, but I did create real reports for the blog posts and will upload those separately. For the other screenshots and examples in the book, I have created the IntroSQLServer2008R2Samples project for you to download. To preview these reports in Business Intelligence Development Studio, you must have the AdventureWorksDW2008R2 database installed, and you must download and install SQL Server 2008 R2. For the map report, you must execute the PopulationData.sql script that I included in the samples file to add a table to the AdventureWorksDW2008R2 database. The IntroSQLServer2008R2Samples project includes the following files: 01_AggregateOfAggregates.rdl to illustrate the use of embedded aggregate functions 02_RenderFormatAndPaging.rdl to illustrate the use of page break properties (Disabled, ResetPageNumber), the PageName property, and the RenderFormat global variable 03_DataSynchronization.rdl to illustrate the use of the DomainScope property 04_TextboxOrientation.rdl to illustrate the use of the WritingMode property 05_DataBar.rdl 06_Sparklines.rdl 07_Indicators.rdl 08_Map.rdl to illustrate a simple analytical map that uses color to show population counts by state PopulationData.sql to provide the data necessary for the map report Chapter 10: Self-Service Analysis with PowerPivot introduces two new components to the Microsoft BI stack, PowerPivot for Excel and PowerPivot for SharePoint, which you can learn more about at the PowerPivot site. To produce the screenshots for this chapter, I created the Sales Analysis workbook which you can download (although you must have Excel 2010 and the PowerPivot for Excel add-in installed to explore it fully). It's a rather simple workbook because space in the book did not permit a complete exploration of all the wonderful things you can do with PowerPivot. I used a tutorial that was available with the CTP version as a basis for the report so it might look familiar if you've already started learning about PowerPivot. In future posts, I'll continue exploring the new features in greater detail. If there's any special requests, please let me know! Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Algorithmia Source Code released on CodePlex

    - by FransBouma
    Following the release of our BCL Extensions Library on CodePlex, we have now released the source-code of Algorithmia on CodePlex! Algorithmia is an algorithm and data-structures library for .NET 3.5 or higher and is one of the pillars LLBLGen Pro v3's designer is built on. The library contains many data-structures and algorithms, and the source-code is well documented and commented, often with links to official descriptions and papers of the algorithms and data-structures implemented. The source-code is shared using Mercurial on CodePlex and is licensed under the friendly BSD2 license. User documentation is not available at the moment but will be added soon. One of the main design goals of Algorithmia was to create a library which contains implementations of well-known algorithms which weren't already implemented in .NET itself. This way, more developers out there can enjoy the results of many years of what the field of Computer Science research has delivered. Some algorithms and datastructures are known in .NET but are re-implemented because the implementation in .NET isn't efficient for many situations or lacks features. An example is the linked list in .NET: it doesn't have an O(1) concat operation, as every node refers to the containing LinkedList object it's stored in. This is bad for algorithms which rely on O(1) concat operations, like the Fibonacci heap implementation in Algorithmia. Algorithmia therefore contains a linked list with an O(1) concat feature. The following functionality is available in Algorithmia: Command, Command management. This system is usable to build a fully undo/redo aware system by building your object graph using command-aware classes. The Command pattern is implemented using a system which allows transparent undo-redo and command grouping so you can use it to make a class undo/redo aware and set properties, use its contents without using commands at all. The Commands namespace is the namespace to start. Classes you'd want to look at are CommandifiedMember, CommandifiedList and KeyedCommandifiedList. See the CommandQueueTests in the test project for examples. Graphs, Graph algorithms. Algorithmia contains a sophisticated graph class hierarchy and algorithms implemented onto them: non-directed and directed graphs, as well as a subgraph view class, which can be used to create a view onto an existing graph class which can be self-maintaining. Algorithms include transitive closure, topological sorting and others. A feature rich depth-first search (DFS) crawler is available so DFS based algorithms can be implemented quickly. All graph classes are undo/redo aware, as they can be set to be 'commandified'. When a graph is 'commandified' it will do its housekeeping through commands, which makes it fully undo-redo aware, so you can remove, add and manipulate the graph and undo/redo the activity automatically without any extra code. If you define the properties of the class you set as the vertex type using CommandifiedMember, you can manipulate the properties of vertices and the graph contents with full undo/redo functionality without any extra code. Heaps. Heaps are data-structures which have the largest or smallest item stored in them always as the 'root'. Extracting the root from the heap makes the heap determine the next in line to be the 'maximum' or 'minimum' (max-heap vs. min-heap, all heaps in Algorithmia can do both). Algorithmia contains various heaps, among them an implementation of the Fibonacci heap, one of the most efficient heap datastructures known today, especially when you want to merge different instances into one. Priority queues. Priority queues are specializations of heaps. Algorithmia contains a couple of them. Sorting. What's an algorithm library without sort algorithms? Algorithmia implements a couple of sort algorithms which sort the data in-place. This aspect is important in situations where you want to sort the elements in a buffer/list/ICollection in-place, so all data stays in the data-structure it already is stored in. PropertyBag. It re-implements Tony Allowatt's original idea in .NET 3.5 specific syntax, which is to have a generic property bag and to be able to build an object in code at runtime which can be bound to a property grid for editing. This is handy for when you have data / settings stored in XML or other format, and want to create an editable form of it without creating many editors. IEditableObject/IDataErrorInfo implementations. It contains default implementations for IEditableObject and IDataErrorInfo (EditableObjectDataContainer for IEditableObject and ErrorContainer for IDataErrorInfo), which make it very easy to implement these interfaces (just a few lines of code) without having to worry about bookkeeping during databinding. They work seamlessly with CommandifiedMember as well, so your undo/redo aware code can use them out of the box. EventThrottler. It contains an event throttler, which can be used to filter out duplicate events in an event stream coming into an observer from an event. This can greatly enhance performance in your UI without needing to do anything other than hooking it up so it's placed between the event source and your real handler. If your UI is flooded with events from data-structures observed by your UI or a middle tier, you can use this class to filter out duplicates to avoid redundant updates to UI elements or to avoid having observers choke on many redundant events. Small, handy stuff. A MultiValueDictionary, which can store multiple unique values per key, instead of one with the default Dictionary, and is also merge-aware so you can merge two into one. A Pair class, to quickly group two elements together. Multiple interfaces for helping with building a de-coupled, observer based system, and some utility extension methods for the defined data-structures. We regularly update the library with new code. If you have ideas for new algorithms or want to share your contribution, feel free to discuss it on the project's Discussions page or send us a pull request. Enjoy!

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  • Inserting and Deleting Sub Rows in GridView

    - by Vincent Maverick Durano
    A user in the forums (http://forums.asp.net) is asking how to insert  sub rows in GridView and also add delete functionality for the inserted sub rows. In this post I'm going to demonstrate how to this in ASP.NET WebForms.  The basic idea to achieve this is we just need to insert row data in the DataSource that is being used in GridView since the GridView rows will be generated based on the DataSource data. To make it more clear then let's build up a sample application. To start fire up Visual Studio and create a WebSite or Web Application project and then add a new WebForm. In the WebForm ASPX page add this GridView markup below:   1: <asp:gridview ID="GridView1" runat="server" AutoGenerateColumns="false" onrowdatabound="GridView1_RowDataBound"> 2: <Columns> 3: <asp:BoundField DataField="RowNumber" HeaderText="Row Number" /> 4: <asp:TemplateField HeaderText="Header 1"> 5: <ItemTemplate> 6: <asp:TextBox ID="TextBox1" runat="server"></asp:TextBox> 7: </ItemTemplate> 8: </asp:TemplateField> 9: <asp:TemplateField HeaderText="Header 2"> 10: <ItemTemplate> 11: <asp:TextBox ID="TextBox2" runat="server"></asp:TextBox> 12: </ItemTemplate> 13: </asp:TemplateField> 14: <asp:TemplateField HeaderText="Header 3"> 15: <ItemTemplate> 16: <asp:TextBox ID="TextBox3" runat="server"></asp:TextBox> 17: </ItemTemplate> 18: </asp:TemplateField> 19: <asp:TemplateField HeaderText="Action"> 20: <ItemTemplate> 21: <asp:LinkButton ID="LinkButton1" runat="server" onclick="LinkButton1_Click" Text="Insert"></asp:LinkButton> 22: </ItemTemplate> 23: </asp:TemplateField> 24: </Columns> 25: </asp:gridview>   Then at the code behind source of ASPX page you can add this codes below:   1: private DataTable FillData() { 2:   3: DataTable dt = new DataTable(); 4: DataRow dr = null; 5:   6: //Create DataTable columns 7: dt.Columns.Add(new DataColumn("RowNumber", typeof(string))); 8:   9: //Create Row for each columns 10: dr = dt.NewRow(); 11: dr["RowNumber"] = 1; 12: dt.Rows.Add(dr); 13:   14: dr = dt.NewRow(); 15: dr["RowNumber"] = 2; 16: dt.Rows.Add(dr); 17:   18: dr = dt.NewRow(); 19: dr["RowNumber"] = 3; 20: dt.Rows.Add(dr); 21:   22: dr = dt.NewRow(); 23: dr["RowNumber"] = 4; 24: dt.Rows.Add(dr); 25:   26: dr = dt.NewRow(); 27: dr["RowNumber"] = 5; 28: dt.Rows.Add(dr); 29:   30: //Store the DataTable in ViewState for future reference 31: ViewState["CurrentTable"] = dt; 32:   33: return dt; 34:   35: } 36:   37: private void BindGridView(DataTable dtSource) { 38: GridView1.DataSource = dtSource; 39: GridView1.DataBind(); 40: } 41:   42: private DataRow InsertRow(DataTable dtSource, string value) { 43: DataRow dr = dtSource.NewRow(); 44: dr["RowNumber"] = value; 45: return dr; 46: } 47: //private DataRow DeleteRow(DataTable dtSource, 48:   49: protected void Page_Load(object sender, EventArgs e) { 50: if (!IsPostBack) { 51: BindGridView(FillData()); 52: } 53: } 54:   55: protected void LinkButton1_Click(object sender, EventArgs e) { 56: LinkButton lb = (LinkButton)sender; 57: GridViewRow row = (GridViewRow)lb.NamingContainer; 58: DataTable dtCurrentData = (DataTable)ViewState["CurrentTable"]; 59: if (lb.Text == "Insert") { 60: //Insert new row below the selected row 61: dtCurrentData.Rows.InsertAt(InsertRow(dtCurrentData, row.Cells[0].Text + "-sub"), row.RowIndex + 1); 62:   63: } 64: else { 65: //Delete selected sub row 66: dtCurrentData.Rows.RemoveAt(row.RowIndex); 67: } 68:   69: BindGridView(dtCurrentData); 70: ViewState["CurrentTable"] = dtCurrentData; 71: } 72:   73: protected void GridView1_RowDataBound(object sender, GridViewRowEventArgs e) { 74: if (e.Row.RowType == DataControlRowType.DataRow) { 75: if (e.Row.Cells[0].Text.Contains("-sub")) { 76: ((LinkButton)e.Row.FindControl("LinkButton1")).Text = "Delete"; 77: } 78: } 79: }   As you can see the code above is pretty straight forward and self explainatory but just to give you a short explaination the code above is composed of three (3) private methods which are the FillData(), BindGridView and InsertRow(). The FillData() method is a method that returns a DataTable and basically creates a dummy data in the DataTable to be used as the GridView DataSource. You can replace the code in that method if you want to use actual data from database but for the purpose of this example I just fill the DataTable with a dummy data on it. The BindGridVew is a method that handles the actual binding of GridVew. The InsertRow() is a method that returns a DataRow. This method handles the insertion of the sub row. Now in the LinkButton OnClick event, we casted the sender to a LinkButton to determine the specific object that fires up the event and get the row values. We then reference the Data from ViewState to get the current data that is being used in the GridView. If the LinkButton text is "Insert" then we will insert new row to the DataSource ( in this case the DataTable) based on the rowIndex if not then Delete the sub row that was added. Here are some screen shots of the output below: On initial load:   After inserting a sub row:   That's it! I hope someone find this post useful!   Technorati Tags: ASP.NET,C#,GridView

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  • Social Business Forum Milano: Day 2

    - by me
    @YourService. The business world has flipped and small business can capitalize  by Frank Eliason (twitter: @FrankEliason ) Technology and social media tools have made it easier than ever for companies to communicate with consumers. They can listen and join in on conversations, solve problems, get instant feedback about their products and services, and more. So why, then, are most companies not doing this? Instead, it seems as if customer service is at an all time low, and that the few companies who are choosing to focus on their customers are experiencing a great competitive advantage. At Your Service explains the importance of refocusing your business on your customers and your employees, and just how to do it. Explains how to create a culture of empowered employees who understand the value of a great customer experience Advises on the need to communicate that experience to their customers and potential customers Frank Eliason, recognized by BusinessWeek as the 'most famous customer service manager in the US, possibly in the world,' has built a reputation for helping large businesses improve the way they connect with customers and enhance their relationships Quotes from the Audience: Bertrand Duperrin ?@bduperrin social service is not about shutting up the loudest cutsomers ! #sbf12 @frankeliason Paolo Pelloni ?@paolopelloniGautam Ghosh ?@GautamGhosh RT @cecildijoux: #sbf12 @frankeliason you need to change things and fix the approach it's not about social media it's about driving change  Peter H. Reiser ?@peterreiser #sbf12 Company Experience = Product Experience + Customer Interactions + Employee Experience @yourservice Engage or lose! Socialize, mobilize, conversify: engage your employees to improve business performance Christian Finn (twitter: @cfinn) First Christian was presenting the flying monkey   Then he outlined the four principals to fix the Intranet: 1. Socalize the Intranet 2. Get Thee to a Single Repository 3. Mobilize the Intranet 4. Conversationalize Your Processes Quotes from the Audience: Oscar Berg ?@oscarberg Engaged employees think their work bring out the best of their ideas @cfinn #sbf12 http://pic.twitter.com/68eddp48 John Stepper ?@johnstepper I like @cfinn's "conversify your processes" A nice related concept to "narrating your work", part of working out loud. http://johnstepper.com/2012/05/26/working-out-loud-your-personal-content-strategy/ Oscar Berg ?@oscarberg Organizations are talent markets - socializing your intranet makes this market function better @cfinn #sbf12 For profit, productivity, and personal benefit: creating a collaborative culture at Deutsche Bank John Stepper (twitter:@johnstepper) Driving adoption of collaboration + social media platforms at Deutsche Bank. John shared some great best practices on how to deploy an enterprise wide  community model  in a large company. He started with the most important question What is the commercial value of adding social ? Then he talked about the success of Community of Practices deployment and outlined some key use cases including the relevant measures to proof the ROI of the investment. Examples:  Community of practice -> measure: systematic collection of value stories  Self-service website  -> measure: based on representative models Optimizing asset inventory - > measure: Actual counts  This use case was particular interesting.  It is a crowd sourced spending/saving of infrastructure model.  User can cancel IT services they don't need (as example Software xx).  5% of the saving goes to social responsibility projects. The John outlined some  best practices on how to address the WIIFM (What's In It For Me) question of the individual users:  - change from hierarchy to graph -  working out loud = observable work + narrating  your work  - add social skills to career objectives - example: building a purposeful social network course/training as part of the job development curriculum And last but not least John gave some important tips on how to get senior management buy-in by establishing management sponsored division level collaboration boards which defines clear uses cases and measures. This divisional use cases are then implemented using a common social platform.  Thanks John - I learned a lot from your presentation!   Quotes from the Audience: Ana Silva ?@AnaDataGirl #sbf12 what's in it for individuals at Deutsche Bank? Shapping their reputations in a big org says @johnstepper #e20Ana Silva ?@AnaDataGirl Any reason why not? MT @magatorlibero #sbf12 is Deutsche B. experience on applying social inside company applicable to Italian people? Oscar Berg ?@oscarberg Your career is not a ladder, it is a network that opens up opportunities - @johnstepper #sbf12 Oscar Berg ?@oscarberg @johnstepper: Institutionalizing collaboration is next - collaboration woven into the fabric of daily work #sbf12 Ana Silva ?@AnaDataGirl #sbf12 @johnstepper talking about how Deutsche Bank is using #socbiz to build purposeful CoP & save money

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  • And the Winners of Fusion Middleware Innovation Awards in Data Integration are…

    - by Irem Radzik
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} At OpenWorld, we announced the winners of Fusion Middleware Innovation Awards 2012. Raymond James and Morrison Supermarkets were selected for the data integration category for their innovative use of Oracle’s data integration products and the great results they have achieved. In this blog I would like to briefly introduce you to these award winning projects. Raymond James is a diversified financial services company, which provides financial planning, wealth management, investment banking, and asset management. They are using Oracle GoldenGate and Oracle Data Integrator to feed their operational data store (ODS), which supports application services across the enterprise. A major requirement for their project was low data latency, as key decisions are made based on the data in the ODS. They were able to fulfill this requirement due to the Oracle Data Integrator’s integrated solution with Oracle GoldenGate. Oracle GoldenGate captures changed data from different systems including Oracle Database, HP NonStop and Microsoft SQL Server into a single data store on SQL Server 2008. Oracle Data Integrator provides data transformations for the ODS. Leveraging ODI’s integration with GoldenGate, Raymond James now sees a 9 second median latency (from source commit to ODS target commit). The ODS solution delivers high quality, accurate data for consuming applications such as Raymond James’ next generation client and portfolio management systems as well as real-time operational reporting. It enables timely information for making better decisions. There are more benefits Raymond James achieved with this implementation of Oracle’s data integration solution. The software developers and architects of this solution, Tim Garrod and Ryan Fonnett, have told us during their presentation at OpenWorld that they also reduced application complexity significantly while improving developer productivity through trusted operational services. They were able to utilize CDC to generate alerts for business users, and for applications (for example for cache hydration mechanisms). One cool innovation example among many in this project is that using ODI's flexible architecture, Tim and Ryan could build 24/7 self-healing processes. And these processes have hardly failed. Integration processes fixes the errors itself. Pretty amazing; and a great solution for environments that need such reliability and availability. (You can see Tim and Ryan’s photo with the Innovation Award above.) The other winner of this year in the data integration category, Morrison Supermarkets, is the UK’s 4th largest grocery retailer. The company has been migrating all their legacy applications on to a new-world application set based on Oracle and consolidating all BI on to a single Oracle platform. The company recently implemented Oracle Exadata as the data warehouse engine and uses Oracle Business Intelligence EE. Their goal with deploying GoldenGate and ODI was to provide BI data to the enterprise in a way that it also supports operational decision making requirements from a wide range of Oracle based ERP applications such as E-Business Suite, PeopleSoft, Oracle Retail Suite. They use GoldenGate’s log-based change data capture capabilities and Oracle Data Integrator to populate the Oracle Retail Data Model. The electronic point of sale (EPOS) integration solution they built processes over 80 million transactions/day at busy periods in near real time (15 mins). It provides valuable insight to Retail and Commercial teams for both intra-day and historical trend analysis. As I mentioned in yesterday’s blog, the right data integration platform can transform the business. Here is another example: The point-of-sale integration enabled the grocery chain to optimize its stock management, leading to another award: Morrisons won the Grocer 33 award in 2012 - beating all other major UK supermarkets in product availability. Congratulations, Morrisons,on another award! Celebrating the innovation and the success of our customers with Oracle’s data integration products was definitely a highlight of Oracle OpenWorld for me. I look forward to hearing more from Raymond James, Morrisons, and the other customers that presented their data integration projects at OpenWorld, on how they are creating more value for their organizations.

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  • Oracle Enterprise Manager Cloud Control 12c: Contributing to emerging Cloud standards

    - by Anand Akela
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Contributed by Tony Di Cenzo, Director for Standards Strategy and Architecture, and Mark Carlson, Principal Cloud Architect, for Oracle's Systems Management and Storage Products Groups . As one would expect of an industry leader, Oracle's participation in industry standards bodies is extensive. We participate in dozens of organizations that produce open standards which apply to our products, and our commitment to the success of these organizations is manifest in several way - we support them financially through our memberships; our senior engineers are active participants, often serving in leadership positions on boards, technical working groups and committees; and when it makes good business sense we contribute our intellectual property. We believe supporting the development of open standards is fundamental to Oracle meeting customer demands for product choice, seamless interoperability, and lowering the cost of ownership. Nowhere is this truer than in the area of cloud standards, and for the most recent release of our flagship management product, Oracle Enterprise Manager Cloud Control 12c (EM Cloud Control 12c). There is a fundamental rule that standards follow architecture. This was true of distributed computing, it was true of service-oriented architecture (SOA), and it's true of cloud. If you are familiar with Enterprise Manager it is likely to be no surprise that EM Cloud Control 12c is a source of technology that can be considered for adoption within cloud management standards. The reason, quite simply, is that the Oracle integrated stack architecture aligns with the cloud architecture models being adopted by the industry, and EM Cloud Control 12c has been developed to manage this architecture. EM Cloud Control 12c has facilities for managing the various underlying capabilities of the integrated stack in IaaS, PaaS, and SaaS clouds, and enables essential characteristics such as on-demand self-service provisioning, centralized policy-based resource management, integrated chargeback, and capacity planning, and complete visibility of the physical and virtual environment from applications to disk. Our most recent contribution in support of cloud management standards to come out of the EM Cloud Control 12c work was the Oracle Cloud Elemental Resource Model API. Oracle contributed the Elemental Resource Model API to the Distributed Management Task Force (DMTF) in 2011 where it was assigned to DMTF's Cloud Management Working Group (CMWG). The CMWG is considering the Oracle specification and those of several other vendors in their effort to produce a best practices specification for managing IaaS clouds. DMTF's Cloud Infrastructure Management Interface specification, called CIMI for short, is currently out for public review and expected to be released by DMTF later this year. We are proud to be playing an important role in the development of what is expected to become a major cloud standard. You can find more information on DMTF CIMI at http://dmtf.org/standards/cloud. You can find the work-in-progress release of CIMI at http://dmtf.org/content/cimi-work-progress-specifications-now-available-public-comment . The Oracle Cloud API specification is available on the Oracle Technology Network. You can find more information about the Oracle Cloud Elemental Resource Model API on the Oracle Technical Network (OTN), including a webcast featuring the API engineering manager Jack Yu (see TechCast Live: Inside the Oracle Cloud Resource Model API). If you have not seen this video we recommend you take the time to view it. Simply hover your cursor over the webcast title and control+click to follow the embedded link. If you have a question about the Oracle Cloud API or want to learn more about Oracle's participation in cloud management standards efforts drop us a line. We'd love to hear from you. The Enterprise Manager Standards Blogs are written by Tony Di Cenzo, Director for Standards Strategy and Architecture, and Mark Carlson, Principal Cloud Architect, for Oracle's Systems Management and Storage Products Groups. They can be reached at Tony.DiCenzo at Oracle.com and Mark.Carlson at Oracle.com respectively. Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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  • Measuring Usability with Common Industry Format (CIF) Usability Tests

    - by Applications User Experience
    Sean Rice, Manager, Applications User Experience A User-centered Research and Design Process The Oracle Fusion Applications user experience was five years in the making. The development of this suite included an extensive and comprehensive user experience design process: ethnographic research, low-fidelity workflow prototyping, high fidelity user interface (UI) prototyping, iterative formative usability testing, development feedback and iteration, and sales and customer evaluation throughout the design cycle. However, this process does not stop when our products are released. We conduct summative usability testing using the ISO 25062 Common Industry Format (CIF) for usability test reports as an organizational framework. CIF tests allow us to measure the overall usability of our released products.  These studies provide benchmarks that allow for comparisons of a specific product release against previous versions of our product and against other products in the marketplace. What Is a CIF Usability Test? CIF refers to the internationally standardized method for reporting usability test findings used by the software industry. The CIF is based on a formal, lab-based test that is used to benchmark the usability of a product in terms of human performance and subjective data. The CIF was developed and is endorsed by more than 375 software customer and vendor organizations led by the National Institute for Standards and Technology (NIST), a US government entity. NIST sponsored the CIF through the American National Standards Institute (ANSI) and International Organization for Standardization (ISO) standards-making processes. Oracle played a key role in developing the CIF. The CIF report format and metrics are consistent with the ISO 9241-11 definition of usability: “The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.” Our goal in conducting CIF tests is to measure performance and satisfaction of a representative sample of users on a set of core tasks and to help predict how usable a product will be with the larger population of customers. Why Do We Perform CIF Testing? The overarching purpose of the CIF for usability test reports is to promote incorporation of usability as part of the procurement decision-making process for interactive products. CIF provides a common format for vendors to report the methods and results of usability tests to customer organizations, and enables customers to compare the usability of our software to that of other suppliers. CIF also enables us to compare our current software with previous versions of our software. CIF Testing for Fusion Applications Oracle Fusion Applications comprises more than 100 modules in seven different product families. These modules encompass more than 400 task flows and 400 user roles. Due to resource constraints, we cannot perform comprehensive CIF testing across the entire product suite. Therefore, we had to develop meaningful inclusion criteria and work with other stakeholders across the applications development organization to prioritize product areas for testing. Ultimately, we want to test the product areas for which customers might be most interested in seeing CIF data. We also want to build credibility with customers; we need to be able to make the case to current and prospective customers that the product areas tested are representative of the product suite as a whole. Our goal is to test the top use cases for each product. The primary activity in the scoping process was to work with the individual product teams to identify the key products and business process task flows in each product to test. We prioritized these products and flows through a series of negotiations among the user experience managers, product strategy, and product management directors for each of the primary product families within the Oracle Fusion Applications suite (Human Capital Management, Supply Chain Management, Customer Relationship Management, Financials, Projects, and Procurement). The end result of the scoping exercise was a list of 47 proposed CIF tests for the Fusion Applications product suite.  Figure 1. A participant completes tasks during a usability test in Oracle’s Usability Labs Fusion Supplier Portal CIF Test The first Fusion CIF test was completed on the Supplier Portal application in July of 2011.  Fusion Supplier Portal is part of an integrated suite of Procurement applications that helps supplier companies manage orders, schedules, shipments, invoices, negotiations and payments. The user roles targeted for the usability study were Supplier Account Receivables Specialists and Supplier Sales Representatives, including both experienced and inexperienced users across a wide demographic range.  The test specifically focused on the following functionality and features: Manage payments – view payments Manage invoices – view invoice status and create invoices Manage account information – create new contact, review bank account information Manage agreements – find and view agreement, upload agreement lines, confirm status of agreement lines upload Manage purchase orders (PO) – view history of PO, request change to PO, find orders Manage negotiations – respond to request for a quote, check the status of a negotiation response These product areas were selected to represent the most important subset of features and functionality of the flow, in terms of frequency and criticality of use by customers. A total of 20 users participated in the usability study. The results of the Supplier Portal evaluation were favorable and exceeded our expectations. Figure 2. Fusion Supplier Portal Next Studies We plan to conduct two Fusion CIF usability studies per product family over the next nine months. The next product to be tested will be Self-service Procurement. End users are currently being recruited to participate in this usability study, and the test sessions are scheduled to begin during the last week of November.

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  • ASP.NET Web API and Simple Value Parameters from POSTed data

    - by Rick Strahl
    In testing out various features of Web API I've found a few oddities in the way that the serialization is handled. These are probably not super common but they may throw you for a loop. Here's what I found. Simple Parameters from Xml or JSON Content Web API makes it very easy to create action methods that accept parameters that are automatically parsed from XML or JSON request bodies. For example, you can send a JavaScript JSON object to the server and Web API happily deserializes it for you. This works just fine:public string ReturnAlbumInfo(Album album) { return album.AlbumName + " (" + album.YearReleased.ToString() + ")"; } However, if you have methods that accept simple parameter types like strings, dates, number etc., those methods don't receive their parameters from XML or JSON body by default and you may end up with failures. Take the following two very simple methods:public string ReturnString(string message) { return message; } public HttpResponseMessage ReturnDateTime(DateTime time) { return Request.CreateResponse<DateTime>(HttpStatusCode.OK, time); } The first one accepts a string and if called with a JSON string from the client like this:var client = new HttpClient(); var result = client.PostAsJsonAsync<string>(http://rasxps/AspNetWebApi/albums/rpc/ReturnString, "Hello World").Result; which results in a trace like this: POST http://rasxps/AspNetWebApi/albums/rpc/ReturnString HTTP/1.1Content-Type: application/json; charset=utf-8Host: rasxpsContent-Length: 13Expect: 100-continueConnection: Keep-Alive "Hello World" produces… wait for it: null. Sending a date in the same fashion:var client = new HttpClient(); var result = client.PostAsJsonAsync<DateTime>(http://rasxps/AspNetWebApi/albums/rpc/ReturnDateTime, new DateTime(2012, 1, 1)).Result; results in this trace: POST http://rasxps/AspNetWebApi/albums/rpc/ReturnDateTime HTTP/1.1Content-Type: application/json; charset=utf-8Host: rasxpsContent-Length: 30Expect: 100-continueConnection: Keep-Alive "\/Date(1325412000000-1000)\/" (yes still the ugly MS AJAX date, yuk! This will supposedly change by RTM with Json.net used for client serialization) produces an error response: The parameters dictionary contains a null entry for parameter 'time' of non-nullable type 'System.DateTime' for method 'System.Net.Http.HttpResponseMessage ReturnDateTime(System.DateTime)' in 'AspNetWebApi.Controllers.AlbumApiController'. An optional parameter must be a reference type, a nullable type, or be declared as an optional parameter. Basically any simple parameters are not parsed properly resulting in null being sent to the method. For the string the call doesn't fail, but for the non-nullable date it produces an error because the method can't handle a null value. This behavior is a bit unexpected to say the least, but there's a simple solution to make this work using an explicit [FromBody] attribute:public string ReturnString([FromBody] string message) andpublic HttpResponseMessage ReturnDateTime([FromBody] DateTime time) which explicitly instructs Web API to read the value from the body. UrlEncoded Form Variable Parsing Another similar issue I ran into is with POST Form Variable binding. Web API can retrieve parameters from the QueryString and Route Values but it doesn't explicitly map parameters from POST values either. Taking our same ReturnString function from earlier and posting a message POST variable like this:var formVars = new Dictionary<string,string>(); formVars.Add("message", "Some Value"); var content = new FormUrlEncodedContent(formVars); var client = new HttpClient(); var result = client.PostAsync(http://rasxps/AspNetWebApi/albums/rpc/ReturnString, content).Result; which produces this trace: POST http://rasxps/AspNetWebApi/albums/rpc/ReturnString HTTP/1.1Content-Type: application/x-www-form-urlencodedHost: rasxpsContent-Length: 18Expect: 100-continue message=Some+Value When calling ReturnString:public string ReturnString(string message) { return message; } unfortunately it does not map the message value to the message parameter. This sort of mapping unfortunately is not available in Web API. Web API does support binding to form variables but only as part of model binding, which binds object properties to the POST variables. Sending the same message as in the previous example you can use the following code to pick up POST variable data:public string ReturnMessageModel(MessageModel model) { return model.Message; } public class MessageModel { public string Message { get; set; }} Note that the model is bound and the message form variable is mapped to the Message property as would other variables to properties if there were more. This works but it's not very dynamic. There's no real easy way to retrieve form variables (or query string values for that matter) in Web API's Request object as far as I can discern. Well only if you consider this easy:public string ReturnString() { var formData = Request.Content.ReadAsAsync<FormDataCollection>().Result; return formData.Get("message"); } Oddly FormDataCollection does not allow for indexers to work so you have to use the .Get() method which is rather odd. If you're running under IIS/Cassini you can always resort to the old and trusty HttpContext access for request data:public string ReturnString() { return HttpContext.Current.Request.Form["message"]; } which works fine and is easier. It's kind of a bummer that HttpRequestMessage doesn't expose some sort of raw Request object that has access to dynamic data - given that it's meant to serve as a generic REST/HTTP API that seems like a crucial missing piece. I don't see any way to read query string values either. To me personally HttpContext works, since I don't see myself using self-hosted code much.© Rick Strahl, West Wind Technologies, 2005-2012Posted in Web Api   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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  • Oracle Fusion Middleware Innovation Award Winners 2012: ADF & Fusion Development

    - by Dana Singleterry
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Winners are selected based on the uniqueness of their business case, business benefits, level of impact relative to the size of the organization, complexity and magnitude of implementation, and the originality of architecture. The awards were presented during Oracle OpenWorld 2012 and following winners are for the category of ADF & Fusion Development. Micros – an OPN Platinum partner – has been working closely with Oracle product management teams in applying industry best practices in the development of their solutions. Their current application suite for the hospitality industry was built on Oracle Forms and the Oracle database running on MS Windows. The next generation of this suite is being developed and released in modules that are now based on Oracle FMW (including ADF) 11g technologies and Oracle Database 11g all running on Oracle Linux. The primary driver was that of modernization and hence the reason Oracle ADF was selected to provide a rich UI for business processes that could be served up through traditional methods or through mobile devices globally. SOA Suite & ADF allowed for loosely-coupled services that could evolve with the needs of the business. Micros's application innovations includes the use of business application portlets that have been published from ADF Faces Task Flows generated using WebCenter portlet libraries  & Oracle Metadata Services (MDS) with multi-layered customizations using Oracle WebCenter Composer. PCS (Marfin Egnatia Bank of Greece) – PCS Wealth Management is a WM Software Solution, which captures and automates the WM business processes allowing Service Providers to allocate enough time and effort into Customer Service and Investment Strategies, under Advisory or Execution-Only Services. The Product is built upon the latest Web Technologies and ensures Best Practices covering all functional expectations, meeting local regulatory requirements and discovering successful opportunities for the WM Customers' Portfolios. The new unified Wealth Management system offers an unparalleled User Interface taking full advantage of the user friendly ADF Faces Components to a great extent, all serving Private Banking purposes. The application offers a true Account Officer Cockpit with shallow navigation, one-click access to informed decisions and a perfect customer service. ADF Grids and Pivots, the Data Visualization Components, as well as the Calendar and Map Components are cleverly used to help the user eliminate the usage of Excel, Outlook and other systems. PCS's application is unique in the way it leverages the ADF Faces data visualization components to create a truly attractive and insightful dashboard for their application. PCS Wealth Management Demo Qualcomm – Qualcomm, a $17B per year company, designs and sells semiconductor products for wireless telecommunications, mobile and computing markets. In addition, Qualcomm companies provide various hardware and software products to facilitate the design, development and deployment of phones and the applications that run on them. Qualcomm’s challenge has been to not only develop and deploy new business system functions to keep pace with customer demand, but also to provide a customer collaboration capability that is sufficiently robust, easy to use, and flexible to meet emerging and future needs. Qualcomm has taken successful steps in building and deploying the customer engagement platform Ieveraging various Oracle technologies including Fusion Middleware (ADF, SOA, OBIEE) and their proven ERP foundation of EBS and 11g databases. The new platform delivers a more unified and “seamless” business solution with a consistent, modern “look and feel” all based on standard business processes which facilitate efficient collaboration with Qualcomm and its customers. The look and feel leverages ADF in innovative ways and includes hover over navigation, custom pagination components, and skinning. Qualcomm has exposed a services layer that provides significant functionality including order-to-ship, quote-to-order, customer on-boarding and contract validation. Qualcomm's creative designs leverage Oracle's SOA Suite to integrate with Oracle EBS and desperate applications to provide a rich user interface through the use use of Oracle ADF Faces Rich Client Components providing a self-service solution to their customers.

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  • Data Mining Resources

    - by Dejan Sarka
    There are many different types of analyses, each one with its own pros and cons. Relational reports have a predefined structure, and end users cannot change it. They are simple to use for end users. Reports can use real-time data and snapshots of data to show the state of a report at specific points in time. One of the drawbacks is that report authoring is limited to IT pros and advanced users. Any kind of dynamic restructuring is very limited. If real-time data is used for a report, the report has a negative impact on the performance of the source system. Processing of the reports might be slow because the data comes from relational database management systems, which are not optimized for reporting only. If you create a semantic model of your data, your end users can create ad-hoc report structures. However, the development is more complex because a developer is needed to create these semantic models. For OLAP, you typically use specialized database management systems. You get lightning speed of analyses. End users can use rich and thin clients to interactively change the structure of the report. Typically, they do it graphically. However, the development of an OLAP system is many times quite complex. It involves the preparation and maintenance of an enterprise data warehouse and OLAP cubes. In order to exploit the possibility of real-time restructuring of reports, the users must be both active and educated. The data is usually stale, as it is loaded into data warehouses and OLAP cubes with a scheduled process. With data mining, a structure is not selected in advance; it searches for the structure. As a result, data mining can give you the most valuable results because you can discover patterns you did not expect. A data mining model structure is limited only by the attributes that you use to train the model. One of the drawbacks is that a lot of knowledge is needed for a successful data mining project. End users have to understand the results. Subject matter experts and IT professionals need to understand business problem thoroughly. The development might be sometimes even more complex than the development of OLAP cubes. Each type of analysis has its own place in an enterprise system. SQL Server has tools for all kinds of analyses. However, data mining is the most advanced way of analyzing the data; this is the “I” in BI. In order to get the most out of it, you need to learn quite a lot. In this blog post, I am gathering together resources for learning, including forthcoming events. Books Multiple authors: SQL Server MVP Deep Dives – I wrote an introductory data mining chapter there. Erik Veerman, Teo Lachev and Dejan Sarka: MCTS Self-Paced Training Kit (Exam 70-448): Microsoft SQL Server 2008 - Business Intelligence Development and Maintenance – you can find a good overview of a complete BI solution, including data mining, in this book. Jamie MacLennan, ZhaoHui Tang, and Bogdan Crivat: Data Mining with Microsoft SQL Server 2008 – can’t miss this book if you want to mine your data with SQL Server tools. Michael Berry, Gordon Linoff: Mastering Data Mining: The Art and Science of Customer Relationship Management – data mining from both, business and technical perspective. Dorian Pyle: Data Preparation for Data Mining – an in-depth book about data preparation. Thomas and Ronald Wonnacott: Introductory Statistics – if you thought that you could get away without statistics, then you are not serious about data mining. Jiawei Han and Micheline Kamber: Data Mining Concepts and Techniques – in-depth explanation of the most popular data mining algorithms. Michael Berry and Gordon Linoff: Data Mining Techniques – another book that explains data mining algorithms, more fro a business perspective. Paolo Guidici: Applied Data Mining – very mathematical book, only if you enjoy statistics and mathematics in general. Forthcoming presentations I am presenting two data mining related sessions during the PASS Summit in Charlotte, NC: Wednesday, October 16th, 2013 - Fraud Detection: Notes from the Field – I am showing how to use data mining for a specific business problem. The presentation is based on real-life projects. Friday, October 18th: Excel 2013 Advanced Analytics – I am focusing on Excel Data Mining Add-ins, and how to use them together with Power Pivot and other add-ins. This is the most you can get out of Excel. Sinergija 2013, Belgrade, Serbia Tuesday, October 22nd: Excel 2013 Analytics to the Max – another presentation focusing on the most advanced analytics you can get in Excel. SQL Rally Amsterdam, Netherlands Thursday, November 7th: Advanced Analytics in Excel 2013 – and again I am presenting about data mining in Excel. Why three different titles for the same presentation? I don’t know, I guess I forgot the name I proposed every time right after I sent the proposal. Courses Data Mining with SQL Server 2012 – I wrote a 3-day course for SolidQ. If you are interested in this course, which I could also deliver in a shorter seminar way, you can contact your closes SolidQ subsidiary, or, of course, me directly on addresses [email protected] or [email protected]. This course could also complement the existing courseware portfolio of training providers, which are welcome to contact me as well. OK, now you know: no more excuses, start learning data mining, get the most out of your data

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  • SQL SERVER – An Efficiency Tool to Compare and Synchronize SQL Server Databases

    - by Pinal Dave
    There is no need to reinvent the wheel if it is already invented and if the wheel is already available at ease, there is no need to wait to grab it. Here is the similar situation. I came across a very interesting situation and I had to look for an efficient tool which can make my life easier and solve my business problem. Here is the scenario. One of the developers had deleted few rows from the very important mapping table of our development server (thankfully, it was not the production server). Though it was a development server, the entire development team had to stop working as the application started to crash on every page. Think about the lost of manpower and efficiency which we started to loose.  Pretty much every department had to stop working as our internal development application stopped working. Thankfully, we even take a backup of our development server and we had access to full backup of the entire database at 6 AM morning. We do not take as a frequent backup of development server as production server (naturally!). Even though we had a full backup, the solution was not to restore the database. Think about it, there were plenty of the other operations since the last good full backup and if we restore a full backup, we will pretty much overwrite on the top of the work done by developers since morning. Now, as restoring the full backup was not an option we decided to restore the same database on another server. Once we had restored our database to another server, the challenge was to compare the table from where the database was deleted. The mapping table from where the data were deleted contained over 5000 rows and it was humanly impossible to compare both the tables manually. Finally we decided to use efficiency tool dbForge Data Compare for SQL Server from DevArt. dbForge Data Compare for SQL Server is a powerful, fast and easy to use SQL compare tool, capable of using native SQL Server backups as metadata source. (FYI we Downloaded dbForge Data Compare) Once we discovered the product, we immediately downloaded the product and installed on our development server. After we installed the product, we were greeted with the following screen. We clicked on the New Data Comparision to start our new comparison project. It brought up following screen. Here is the best part of the product, we just had to enter our database connection username and password along with source and destination details and we are done. The entire process is very simple and self intuiting. The best part was that for the source, we can either select database or even backup. This was indeed fantastic feature. Think about this, if you have a very big database, it will take long time to restore on the server. Once it is restored, you will be able to work with it. However, when you are working with dbForge Data Compare it will accept database backup as your source or destination. Once I click on the execute it brought up following screen where it displayed an excellent summary of the data compare. It has dedicated tabs for the what is changing in what table as well had details of the changed data. The best part is that, once we had reviewed the change. We click on the Synchronize button in the menu bar and it brought up following screen. You can see that the screen has very simple straight forward but very powerful features. You can generate a script to synchronize from target to source or even from source to target. Additionally, the database is a very complicated world and there are extensive options to configure various database options on the next screen. We also have the option to either generate script or directly execute the script to target server. I like to play on the safe side and I generated the script for my synchronization and later on after review I deployed the scripts on the server. Well, my team and we were able to get going from our disaster in less than 10 minutes. There were few people in our team were indeed disappointed as they were thinking of going home early that day but in less than 10 minutes they had to get back to work. There are so many other features in  dbForge Data Compare for SQL Server, I am already planning to make this product company wide recommended product for Data Compare tool. Hats off to the team who have build this product. Here are few of the features salient features of the dbForge Data Compare for SQL Server Perform SQL Server database comparison to detect changes Compare SQL Server backups with live databases Analyze data differences between two databases Synchronize two databases that went out of sync Restore data of a particular table from the backup Generate data comparison reports in Excel and HTML formats Copy look-up data from development database to production Automate routine data synchronization tasks with command-line interface Go Ahead and Download the dbForge Data Compare for SQL Server right away. It is always a good idea to get familiar with the important tools before hand instead of learning it under pressure of disaster. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Utility, T SQL, Technology

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  • Who is Jeremiah Owyang?

    - by Michael Hylton
    Q: What’s your current role and what career path brought you here? J.O.: I'm currently a partner and one of the founding team members at Altimeter Group.  I'm currently the Research Director, as well as wear the hat of Industry Analyst. Prior to joining Altimeter, I was an Industry Analyst at Forrester covering Social Computing, and before that, deployed and managed the social media program at Hitachi Data Systems in Santa Clara.  Around that time, I started a career blog called Web Strategy which focused on how companies were using the web to connect with customers --and never looked back. Q: As an industry analyst, what are you focused on these days? J.O.: There are three trends that I'm focused my research on at this time:  1) The Dynamic Customer Journey:  Individuals (both b2c and b2b) are given so many options in their sources of data, channels to choose from and screens to consume them on that we've found that at each given touchpoint there are 75 potential permutations.  Companies that can map this, then deliver information to individuals when they need it will have a competitive advantage and we want to find out who's doing this.  2) One of the sub themes that supports this trend is Social Performance.  Yesterday's social web was disparate engagement of humans, but the next phase will be data driven, and soon new technologies will emerge to help all those that are consuming, publishing, and engaging on the social web to be more efficient with their time through forms of automation.  As you might expect, this comes with upsides and downsides.  3) The Sentient World is our research theme that looks out the furthest as the world around us (even inanimate objects) become 'self aware' and are able to talk back to us via digital devices and beyond.  Big data, internet of things, mobile devices will all be this next set. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? J.O.: The lines between our work and personal lives are dissolving, and this leads to a greater upside of being always connected and have deeper relationships with those that are not.  It also means a downside of society expectations that we're always around and available for colleagues, customers, and beyond.  In the future, a balance will be sought as we seek to achieve the goals of family, friends, work, and our own personal desires.  All of this is being ironically written at 430 am on a Sunday am.  Q: How can people keep up with what you’re working on? J.O.: A great question, thanks.  There are a few sources of information to find out, I'll lead with the first which is my blog at web-strategist.com.  A few times a week I'll publish my industry insights (hires, trends, forces, funding, M&A, business needs) as well as on twitter where I'll point to all the news that's fit to print @jowyang.  As my research reports go live (we publish them for all to read --called Open Research-- at no cost) they'll emerge on my blog, or checkout the research tab to find out more now.  http://www.web-strategist.com/blog/research/ Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon?  J.O.: Absolutely! This coming Thursday, September 13th, I’m doing a webcast with Oracle on “Managing Social Relationships for the Enterprise”. This is going to be a great discussion with Reggie Bradford, Senior Vice President of Product Development at Oracle and Christian Finn, Senior Director of Product Management for Oracle WebCenter. I’m looking forward to a great discussion around all those issues that so many companies are struggling with these days as they realize how much social media is impacting their business. It’s changing the way your customers and employees interact with your brand. Today it’s no longer a matter of when to become a social-enabled enterprise, but how to become a successful one. Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast?  J.O.: Below is a 15 minute video which encapsulates Altimeter’s themes on the Dynamic Customer Journey and the Sentient World. I’m really proud to have taken an active role in the first ever LeWeb outside of Paris. This one, which was featured in downtown London across the street from Westminster Abbey was sold out. If you’ve not heard of LeWeb, this is a global Internet conference hosted by Loic and Geraldine Le Meur, a power couple that stem from Paris but are also living in Silicon Valley, this is one of my favorite conferences to connect with brands, technology innovators, investors and friends. Altimeter was able to play a minor role in suggesting the theme for the event “Faster Than Real Time” which stems off previous LeWebs that focused on the “Real time web”. In this radical state, companies are able to anticipate the needs of their customers by using data, technology, and devices and deliver meaningful experiences before customers even know they need it. I explore two of three of Altimeter’s research themes, the Dynamic Customer Journey, and the Sentient World in my speech, but due to time, did not focus on Adaptive Organization.

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  • Integrating Code Metrics in TFS 2010 Build

    - by Jakob Ehn
    The build process template and custom activity described in this post is available here: http://cid-ee034c9f620cd58d.office.live.com/self.aspx/BlogSamples/CodeMetricsSample.zip Running code metrics has been available since VS 2008, but only from inside the IDE. Yesterday Microsoft finally releases a Visual Studio Code Metrics Power Tool 10.0, a command line tool that lets you run code metrics on your applications.  This means that it is now possible to perform code metrics analysis on the build server as part of your nightly/QA builds (for example). In this post I will show how you can run the metrics command line tool, and also a custom activity that reads the output and appends the results to the build log, and also fails he build if the metric values exceeds certain (configurable) treshold values. The code metrics tool analyzes all the methods in the assemblies, measuring cyclomatic complexity, class coupling, depth of inheritance and lines of code. Then it calculates a Maintainability Index from these values that is a measure f how maintanable this method is, between 0 (worst) and 100 (best). For information on hwo this value is calculated, see http://blogs.msdn.com/b/codeanalysis/archive/2007/11/20/maintainability-index-range-and-meaning.aspx. After this it aggregates the information and present it at the class, namespace and module level as well. Running Metrics.exe in a build definition Running the actual tool is easy, just use a InvokeProcess activity last in the Compile the Project sequence, reference the metrics.exe file and pass the correct arguments and you will end up with a result XML file in the drop directory. Here is how it is done in the attached build process template: In the above sequence I first assign the path to the code metrics result file ([BinariesDirectory]\result.xml) to a variable called MetricsResultFile, which is then sent to the InvokeProcess activity in the Arguments property. Here are the arguments for the InvokeProcess activity: Note that we tell metrics.exe to analyze all assemblies located in the Binaries folder. You might want to do some more intelligent filtering here, you probably don’t want to analyze all 3rd party assemblies for example. Note also the path to the metrics.exe, this is the default location when you install the Code Metrics power tool. You must of course install the power tool on all build servers. Using the standard output logging (in the Handle Standard Output/Handle Error Output sections), we get the following output when running the build: Integrating Code Metrics into the build Having the results available next to the build result is nice, but we want to have results integrated in the build result itself, and also to affect the outcome of the build. The point of having QA builds that measure, for example, code metrics is to make it very clear how the code being built measures up to the standards of the project/company. Just having a XML file available in the drop location will not cause the developers to improve their code, but a (partially) failing build will! To do this, we need to write a custom activity that parses the metrics result file, logs it to the build log and fails the build if the values frfom the metrics is below/above some predefined treshold values. The custom activity performs the following steps Parses the XML. I’m using Linq 2 XSD for this, since the XML schema for the result file is available, it is vey easy to generate code that lets you query the structure using standard Linq operators. Runs through the metric result hierarchy and logs the metrics for each level and also verifies maintainability index and the cyclomatic complexity with the treshold values. The treshold values are defined in the build process template are are sent in as arguments to the custom activity If the treshold values are exceeded, the activity either fails or partially fails the current build. For more information about the structure of the code metrics result file, read Cameron Skinner's post about it. It is very simpe and easy to understand. I won’t go through the code of the custom activity here, since there is nothing special about it and it is available for download so you can look at it and play with it yourself. The treshold values for Maintainability Index and Cyclomatic Complexity is defined in the build process template, and can be modified per build definition: I have taken the default value for these settings from my colleague Terje Sandström post on Code Metrics - suggestions for approriate limits. You’ll notice that this is quite an improvement compared to using code metrics inside the IDE, where Red/Yellow/Green limits are fixed (and the default values are somewaht strange, see Terjes post for a discussion on this) This is the first version of the code metrics integration with TFS 2010 Build, I will proabably enhance the functionality and the logging (the “tree view” structure in the log becomes quite hard to read) soon. I will also consider adding it to the Community TFS Build Extensions site when it becomes a bit more mature. Another obvious improvement is to extend the data warehouse of TFS and push the metric results back to the warehouse and make it visible in the reports.

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  • OSB/OSR/OER in One Domain - QName violates loader constraints

    - by John Graves
    For demos, testing and prototyping, I wanted a single domain which contained three servers:OSB - Oracle Service BusOSR - Oracle Service RegistryOER - Oracle Enterprise Repository These three can work together to help with service governance in an enterprise.  When building out the domain, I found errors in the OSR server due to some conflicting classes from the OSB.  This wouldn't be an issue if each server was given a unique classpath setting with the node manager, but I was having the node manager use the standard startup scripts. The domain's bin/setDomainEnv.sh script has a large set of extra libraries added for OSB which look like this: if [ "${POST_CLASSPATH}" != "" ] ; then POST_CLASSPATH="${COMMON_COMPONENTS_HOME}/modules/oracle.jrf_11.1.1/jrf.jar${CLASSPATHSEP}${POST_CLASSPATH}" export POST_CLASSPATH else POST_CLASSPATH="${COMMON_COMPONENTS_HOME}/modules/oracle.jrf_11.1.1/jrf.jar" export POST_CLASSPATH fi if [ "${PRE_CLASSPATH}" != "" ] ; then PRE_CLASSPATH="${COMMON_COMPONENTS_HOME}/modules/oracle.jdbc_11.1.1/ojdbc6dms.jar${CLASSPATHSEP}${PRE_CLASSPATH}" export PRE_CLASSPATH else PRE_CLASSPATH="${COMMON_COMPONENTS_HOME}/modules/oracle.jdbc_11.1.1/ojdbc6dms.jar" export PRE_CLASSPATH fi POST_CLASSPATH="${POST_CLASSPATH}${CLASSPATHSEP}/oracle/fmwhome/Oracle_OSB1/soa/modules/oracle.soa.common.adapters_11.1.1/oracle.soa.common.adapters.jar\ ${CLASSPATHSEP}${ALSB_HOME}/lib/version.jar\ ${CLASSPATHSEP}${ALSB_HOME}/lib/alsb.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/lib/j2ssh-ant.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/lib/j2ssh-common.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/lib/j2ssh-core.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/lib/j2ssh-dameon.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/classes${CLASSPATHSEP}\ ${ALSB_HOME}/lib/external/log4j_1.2.8.jar${CLASSPATHSEP}\ ${DOMAIN_HOME}/config/osb" I didn't take the time to sort out exactly which jar was causing the problem, but I simply surrounded this block with a conditional statement: if [ "${SERVER_NAME}" == "osr_server1" ] ; then POST_CLASSPATH=""else if [ "${POST_CLASSPATH}" != "" ] ; then POST_CLASSPATH="${COMMON_COMPONENTS_HOME}/modules/oracle.jrf_11.1.1/jrf.jar${CLASSPATHSEP}${POST_CLASSPATH}" export POST_CLASSPATH else POST_CLASSPATH="${COMMON_COMPONENTS_HOME}/modules/oracle.jrf_11.1.1/jrf.jar" export POST_CLASSPATH fi if [ "${PRE_CLASSPATH}" != "" ] ; then PRE_CLASSPATH="${COMMON_COMPONENTS_HOME}/modules/oracle.jdbc_11.1.1/ojdbc6dms.jar${CLASSPATHSEP}${PRE_CLASSPATH}" export PRE_CLASSPATH else PRE_CLASSPATH="${COMMON_COMPONENTS_HOME}/modules/oracle.jdbc_11.1.1/ojdbc6dms.jar" export PRE_CLASSPATH fi POST_CLASSPATH="${POST_CLASSPATH}${CLASSPATHSEP}/oracle/fmwhome/Oracle_OSB1/soa/modules/oracle.soa.common.adapters_11.1.1/oracle.soa.common.adapters.jar\ ${CLASSPATHSEP}${ALSB_HOME}/lib/version.jar\ ${CLASSPATHSEP}${ALSB_HOME}/lib/alsb.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/lib/j2ssh-ant.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/lib/j2ssh-common.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/lib/j2ssh-core.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/lib/j2ssh-dameon.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/classes${CLASSPATHSEP}\ ${ALSB_HOME}/lib/external/log4j_1.2.8.jar${CLASSPATHSEP}\ ${DOMAIN_HOME}/config/osb" fi I could have also just done an if [ ${SERVER_NAME} = "osb_server1" ], but I would have also had to include the AdminServer because they are needed there too.  Since the oer_server1 didn't mind, I did the negative case as shown above. To help others find this post, I'm including the error that was reported in the OSR server before I made this change. ####<Mar 30, 2012 4:20:28 PM EST> <Error> <HTTP> <localhost.localdomain> <osr_server1> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <11d1def534ea1be0:30e96542:13662023753:-8000-000000000000001c> <1333084828916> <BEA-101017> <[ServletContext@470316600[app:registry module:registry.war path:/registry spec-version:null]] Root cause of ServletException. java.lang.LinkageError: Class javax/xml/namespace/QName violates loader constraints at com.idoox.wsdl.extensions.PopulatedExtensionRegistry.<init>(PopulatedExtensionRegistry.java:84) at com.idoox.wsdl.factory.WSDLFactoryImpl.newDefinition(WSDLFactoryImpl.java:61) at com.idoox.wsdl.xml.WSDLReaderImpl.parseDefinitions(WSDLReaderImpl.java:419) at com.idoox.wsdl.xml.WSDLReaderImpl.readWSDL(WSDLReaderImpl.java:309) at com.idoox.wsdl.xml.WSDLReaderImpl.readWSDL(WSDLReaderImpl.java:272) at com.idoox.wsdl.xml.WSDLReaderImpl.readWSDL(WSDLReaderImpl.java:198) at com.idoox.wsdl.util.WSDLUtil.readWSDL(WSDLUtil.java:126) at com.systinet.wasp.admin.PackageRepositoryImpl.validateServicesNamespaceAndName(PackageRepositoryImpl.java:885) at com.systinet.wasp.admin.PackageRepositoryImpl.registerPackage(PackageRepositoryImpl.java:807) at com.systinet.wasp.admin.PackageRepositoryImpl.updateDir(PackageRepositoryImpl.java:611) at com.systinet.wasp.admin.PackageRepositoryImpl.updateDir(PackageRepositoryImpl.java:643) at com.systinet.wasp.admin.PackageRepositoryImpl.update(PackageRepositoryImpl.java:553) at com.systinet.wasp.admin.PackageRepositoryImpl.init(PackageRepositoryImpl.java:242) at com.idoox.wasp.ModuleRepository.loadModules(ModuleRepository.java:198) at com.systinet.wasp.WaspImpl.boot(WaspImpl.java:383) at org.systinet.wasp.Wasp.init(Wasp.java:151) at com.systinet.transport.servlet.server.Servlet.init(Unknown Source) at weblogic.servlet.internal.StubSecurityHelper$ServletInitAction.run(StubSecurityHelper.java:283) at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321) at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120) at weblogic.servlet.internal.StubSecurityHelper.createServlet(StubSecurityHelper.java:64) at weblogic.servlet.internal.StubLifecycleHelper.createOneInstance(StubLifecycleHelper.java:58) at weblogic.servlet.internal.StubLifecycleHelper.<init>(StubLifecycleHelper.java:48) at weblogic.servlet.internal.ServletStubImpl.prepareServlet(ServletStubImpl.java:539) at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:244) at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:184) at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3732) at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3696) at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321) at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120) at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2273) at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179) at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1490) at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256) at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)

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  • Spotlight on Claims: Serving Customers Under Extreme Conditions

    - by [email protected]
    Oracle Insurance's director of marketing for EMEA, John Sinclair, recently attended the CII Spotlight on Claims event in London. Bad weather and its implications for the insurance industry have become very topical as the frequency and diversity of natural disasters - including rains, wind and snow - has surged across Europe this winter. On England's wettest day on record, the county of Cumbria was flooded with 12 inches of rain within 24 hours. Freezing temperatures wreaked havoc on European travel, causing high speed TVG trains to break down and stranding hundreds of passengers under the English Chanel in a tunnel all night long without heat or electricity. A storm named Xynthia thrashed France and surrounding countries with hurricane force, flooding ports and killing 51 people. After the Spring Equinox, insurers may have thought the worst had past. Then came along Eyjafjallajökull, spewing out vast quantities of volcanic ash in what is turning out to be one of most costly natural disasters in history. Such extreme events challenge insurance companies' ability to service their customers just when customers need their help most. When you add economic downturn and competitive pressures to the mix, insurers are further stretched and required to continually learn and innovate to meet high customer expectations with reduced budgets. These and other issues were hot topics of discussion at the recent "Spotlight on Claims" seminar in London, focused on how weather is affecting claims and the insurance industry. The event was organized by the CII (Chartered Insurance Institute), a group with 90,000 members. CII has been at the forefront in setting professional standards for the insurance industry for over a century. Insurers came to the conference to hear how they could better serve their customers under extreme weather conditions, learn from the experience of their peers, and hear about technological breakthroughs in climate modeling, geographic intelligence and IT. Customer case studies at the conference highlighted the importance of effective and constant communication in handling the overflow of catastrophe related claims. First and foremost is the need to rapidly establish initial communication with claimants to build their confidence in a positive outcome. Ongoing communication then needs to be continued throughout the claims cycle to mange expectations and maintain ownership of the process from start to finish. Strong internal communication to support frontline staff was also deemed critical to successful crisis management, as was communication with the broader insurance ecosystem to tap into extended resources and business intelligence. Advances in technology - such web based systems to access policies and enter first notice of loss in the field - as well as customer-focused self-service portals and multichannel alerts, are instrumental in improving customer satisfaction and helping insurers to deal with the claims surge, which often can reach four or more times normal workloads. Dynamic models of the global climate system can now be used to better understand weather-related risks, and as these models mature it is hoped that they will soon become more accurate in predicting the timing of catastrophic events. Geographic intelligence is also being used within a claims environment to better assess loss reserves and detect fraud. Despite these advances in dealing with catastrophes and predicting their occurrence, there will never be a substitute for qualified front line staff to deal with customers. In light of pressures to streamline efficiency, there was debate as to whether outsourcing was the solution, or whether it was better to build on the people you have. In the final analysis, nearly everybody agreed that in the future insurance companies would have to work better and smarter to keep on top. An appeal was also made for greater collaboration amongst industry participants in dealing with the extreme conditions and systematic stress brought on by natural disasters. It was pointed out that the public oftentimes judged the industry as a whole rather than the individual carriers when it comes to freakish events, and that all would benefit at such times from the pooling of limited resources and professional skills rather than competing in silos for competitive advantage - especially the end customer. One case study that stood out was on how The Motorists Insurance Group was able to power through one of the most devastating catastrophes in recent years - Hurricane Ike. The keys to Motorists' success were superior people, processes and technology. They did a lot of upfront planning and invested in their people, creating a healthy team environment that delivered "max service" even when they were experiencing the same level of devastation as the rest of the population. Processes were rapidly adapted to meet the challenge of the catastrophe and continually adapted to Ike's specific conditions as they evolved. Technology was fundamental to the execution of their strategy, enabling them anywhere access, on the fly reassigning of resources and rapid training to augment the work force. You can learn more about the Motorists experience by watching this video. John Sinclair is marketing director for Oracle Insurance in EMEA. He has more than 20 years of experience in insurance and financial services.

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  • Spolskism or Twitterism: A Doctor writes...

    - by Phil Factor
    "I never realized I had a problem. I just 'twittered' because it was a social thing to do. All my mates were doing it. It made me feel good to have 'followers'; it bolstered my self-esteem. Of course, you don't think of the long-term effects on your work and on the way you think. There's no denying that it impairs your judgment…" Yes, this story is typical. Hundreds of people are waking up to the long term effects of twittering, and seeking help. Dave, who wishes to remain anonymous, told our reporter… "I started using Twitter at work. Just a few minutes now and then, throughout the day. A lot of my colleagues were doing it and I thought 'Well, that's cool; it must be part of what I should be doing at work'. Soon, I was avidly reading every twitter that came my way, and counting the minutes between my own twitters. I tried to kid myself that it was all about professional development and getting other people to help you with work-related problems, but in truth I had become addicted to the buzz of the social network. The worse thing was that it made me seem busy even when I was really just frittering my time away. Inevitably, I started to get behind with my real work." Experts have identified the syndrome and given it a name: 'Twitterism', sometimes referred to as 'Spolskism', after the person who first drew attention to the pernicious damage to well-being that the practice caused, and who had the courage to take the pledge of rejecting it. According to one expert… "The occasional Twitter does little harm to the participant, and can be an adaptive way of dealing with stress. Unfortunately, it rarely stops there. The addictive qualities of the practice have put a strain on the caring professions who are faced with a flood of people making that first bold step to seeking help". Dave is one of those now seeking help for his addiction… "I had lost touch with reality. Even though I twittered my work colleagues constantly, I found I actually spoke to them less and less. Even when out socializing, I would frequently disengage from the conversation, in order to twitter. I stopped blogging. I stopped responding to emails; the only way to reach me was through the world of Twitter. Unfortunately, my denial about the harm that twittering was doing to me, my friends, and my work-colleagues was so strong that I truly couldn't see that I had a problem." Like other addictions, the help and support of others who are 'taking the cure' is important. There is a common bond between those who have 'been through hell and back' and are once more able to experience the joys of actually conversing and socializing, rather than the false comfort of solitary 'twittering'. Complete abstinence is essential to the cure. Most of those who risk even an occasional twitter face a headlong slide back into 'binge' twittering. Tom, another twitterer who has managed to kick the habit explains… "My twittering addiction now seems more like a bad dream. You get to work, and switch on the PC. You say to yourself, just open up the browser, just for a minute, just to see what people are saying on Twitter. The next thing you know, half the day has gone by. The worst thing is that when you're addicted, you get good at covering up the habit; I spent so much time looking at the screen and typing on the keyboard, people just assumed I was working hard.I know that I must never forget what it was like then, and what it's like now that I've kicked the habit. I now have more time for productive work and a real social life." Like many addictions, Spolskism has its most detrimental effects on family, friends and workmates, rather than the addict. So often nowadays, we hear the sad stories of Twitter-Widows; tales of long lonely evenings spent whilst their partners are engrossed in their twittering into their 'mobiles' or indulging in their solitary spolskistic habits in privacy, under cover of 'having to do work at home'. Workmates suffer too, when the addicts even take their laptops or mobiles into meetings in order to 'twitter' with their fellow obsessives, even stooping to complain to their followers how boring the meeting is. No; The best advice is to leave twittering to the birds. You know it makes sense.

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