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  • Drupal modules for ticketing system

    - by freddy6
    Hi All, We are looking at implementing a ticketing system at our work place. We intially tried OS Ticket which was fine. But management are hoping to integrate it into out intranet. (which will be done in Drupal) The Ticketing system will be used for the IT Team. Are there any modules available in Drupal that handle tickets or a module that can implement a ticketing system into Drupal. Any suggestions or experience in this area will be much appreciated.

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  • Puppet - Possible to use software design patterns in modules?

    - by Mike Purcell
    As I work with puppet, I find myself wanting to automate more complex setups, for example vhosts for X number of websites. As my puppet manifests get more complex I find it difficult to apply the DRY (don't repeat yourself) principle. Below is a simplified snippet of what I am after, but doesn't work because puppet throws various errors depending up whether I use classes or defines. I'd like to get some feed back from some seasoned puppetmasters on how they might approach this solution. # site.pp import 'nodes' # nodes.pp node nodes_dev { $service_env = 'dev' } node nodes_prod { $service_env = 'prod' } import 'nodes/dev' import 'nodes/prod' # nodes/dev.pp node 'service1.ownij.lan' inherits nodes_dev { httpd::vhost::package::site { 'foo': } httpd::vhost::package::site { 'bar': } } # modules/vhost/package.pp class httpd::vhost::package { class manage($port) { # More complex stuff goes here like ensuring that conf paths and uris exist # As well as log files, which is I why I want to do the work once and use many notify { $service_env: } notify { $port: } } define site { case $name { 'foo': { class 'httpd::vhost::package::manage': port => 20000 } } 'bar': { class 'httpd::vhost::package::manage': port => 20001 } } } } } That code snippet gives me a Duplicate declaration: Class[Httpd::Vhost::Package::Manage] error, and if I switch the manage class to a define, and attempt to access a global or pass in a variable common to both foo and bar, I get a Duplicate declaration: Notify[dev] error. Any suggestions how I can implement the DRY principle and still get puppet to work? -- UPDATE -- I'm still having a problem trying to ensure that some of my vhosts, which may share a parent directory, are setup correctly. Something like this: node 'service1.ownij.lan' inherits nodes_dev { httpd::vhost::package::site { 'foo_sitea': } httpd::vhost::package::site { 'foo_siteb': } httpd::vhost::package::site { 'bar': } } What I need to happen is that sitea and siteb have the same parent "foo" folder. The problem I am having is when I call a define to ensure the "foo" folder exists. Below is the site define as I have it, hopefully it will make sense what I am trying to accomplish. class httpd::vhost::package { File { owner => root, group => root, mode => 0660 } define site() { $app_parts = split($name, '[_]') $app_primary = $app_parts[0] if ($app_parts[1] == '') { $tpl_path_partial_app = "${app_primary}" $app_sub = '' } else { $tpl_path_partial_app = "${app_primary}/${app_parts[1]}" $app_sub = $app_parts[1] } include httpd::vhost::log::base httpd::vhost::log::app { $name: app_primary => $app_primary, app_sub => $app_sub } } } class httpd::vhost::log { class base { $paths = [ '/tmp', '/tmp/var', '/tmp/var/log', '/tmp/var/log/httpd', "/tmp/var/log/httpd/${service_env}" ] file { $paths: ensure => directory } } define app($app_primary, $app_sub) { $paths = [ "/tmp/var/log/httpd/${service_env}/${app_primary}", "/tmp/var/log/httpd/${service_env}/${app_primary}/${app_sub}" ] file { $paths: ensure => directory } } } The include httpd::vhost::log::base works fine, because it is "included", which means it is only implemented once, even though site is called multiple times. The error I am getting is: Duplicate declaration: File[/tmp/var/log/httpd/dev/foo]. I looked into using exec, but not sure this is the correct route, surely others have had to deal with this before and any insight is appreciated as I have been grappling with this for a few weeks. Thanks.

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  • resume file copy linux

    - by Andrew Johnson
    How do I resume a copy of a large file in linux? I have a huge file (serveral gigabyes) partially copied to a network drive, and it took a long time, and it was mostly done before the copy operation stopped due to a network problem that is now fixed. How do I resume the file copy. I don't want an inefficient script, and ecp didn't work (it doesn't seem to work for large files).

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  • Can not access IIS7 website externally - but can locally

    - by mactruck
    I have 2 websites, site A running on port 80 and site B configured to run on port 8080. I can access site A no problem, but site B I can only access from the local web server machine. Externally it is not accessable, I have tried the url and ip and neither work. I have tried different configuring on port 8081 as a test and that didnt work either. What IIS settings should I look at?

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  • database scanning tools recommendation?

    - by stock99
    Lately my boss is asking me to looking into database scanners. I know very little about db scanning technology. Just wondering if it is worth to purchase tools like Sentrigo ( http://www.mcafee.com/us/about/sentrigo.aspx ) ? Does anyone have experience of using database scanner? Also, I'd like to know if there is any limitation on it. We already conducting internal OS and web scan on regular basis, by the way.

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  • Is real-time or synchronous replication possible over WAN link?

    - by johnnyb10
    The company I work for is looking to implement truly real-time file replication with file locking over a WAN link that spans over 2000 miles. We currently have a 16-drive SAN setup in our east coast office. We also have an office out in Colorado that will have the same exact SAN setup. The idea is to have those two SANs contain the same exact data at all times, which will allow us to work with the same data pool, and which will also provide use with an offsite backup solution, should a failure occur on either end. We're running Server 2008. The objective is to enable users in the east coast office to work on files and have those changes be instantly updated on the Colorado SAN as well. We also need there to be file locking so that there will be no conflicts or overwritten changes if users attempt to work on the same file. Is this scenario even possible, at speeds that would make the files usable? And if so, what software would we need to pull this off? As I understand it, DFS-R does not provide file locking, so if we used that, we would need to go with a third-party product like Peerlock. But I don't even know if DFS-R is an option. Can it replicate quickly enough over a WAN link? Can any product? It seems that if we were to use synchronous replication, the programs would be unacceptably slow, as every write would have to wait for confirmation from the other end of the link. But if we used asynchronous replication, what kind of latency would we be looking at? There is a product from GlobalScape called WAFS that claims to provide "File coherence with real-time file locking, file release, and synchronization" and says that "As files are modified, changes are mirrored instantly using intelligent byte-level differencing to minimize the impact on network bandwidth". So this sounds like synchronous replication, but that doesn't even seem possible, given physical limitations such as the speed of light. If anyone has any experience with this kind of setup, or knows whether it's even possible, I'd appreciate your input and suggestions, including recommendations for software that we should check out.

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  • How do I integrate GPG with alpine?

    - by Thomas
    I have tried a couple of howtos, but they seem to either be too out of date or just plain don't work (don't work for me, at least). How do I sign and encrypt messages, as well as check integrity of received messages (and decrypt them if needed) in pine/alpine? I tried pipeing (with "|") but the terminal doesn't seem to cooperate so that I can provide my passphrase.

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  • How can Windows XP/7 users cleanly connect to Mac OS X Server 10.9.4 Mavericks with Active Directory integration?

    - by JakeGould
    I’m a Linux/Unix systems admin who also manages a Macintosh server infrastructure & there is a lone Mac Mini in the mix running 10.9.4 that I would like Windows XP & Windows 7 users to connect to with little or no hassle. The problem? Windows users can’t seem to even get to the point of a password prompt yet connect. Mind you this server replaced a Mac OS X 10.6.8 server that had issues, but never had issues with Windows users connected. The gist of this post is: The tons of different messages out there about Mac OS X 10.9.4 Samba support are mind-numbingly confusing. Can anyone share some solid specifics here? I’ve read pieces like this one here that suggest turning off file sharing & then adding a share with AFP/SMB enabled would work. But the suggestion seems to apply to 10.8. And from what I know a lot has changed in Samba support in 10.9 let alone the iterations to 10.9.4. Then I found this great tutorial here that explains things step-by-step. Which seems like it should work, but the problem is the example given applies to a local user created on the Mac when I would like users in an Active Directory group—which the Mac is bound to—access the Mac Mini shares. There are also tons of great tips here on MacWindows.com but nothing seems solid to the issue I am facing. So from what I am reading these are my options: Local User Versus Active Directory: Setup a common local user on the Mac OS X 10.9.4 server to be used for Samba sharing since Active Directory won’t work. Is this really the case? Because loss of AD integration is a major pain. Do Extended File Attributes Get Retained from Windows Users: If this were to work, how do extended attributes come into play? Loss of metadata & related info is not an option. How Fragile is Any of this to Updates: How does any of this shake out with Mac OS X updates as well as Windows updates? Installing Official, Open Source Samba: Would upgrading the Samba install on the server to the official open source Samba via a package like SMBUp or via the Hombrew method described here help or make the issue worse? I fully understand there have historically been issues in mixed environments, but nowadays Windows users connecting to a Mac seem to have a truly hellish road ahead of them. Unless I am missing something?

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  • Port forwarding to asp.net development server

    - by ile
    I have configured my router so that I can access my localhost from internet. But I can't manage to port forward it to asp.net development server. In router's port forwarding I did the same thing as for the localhost but only changed port number so that it is the same as the one that is assigned to my application, but this doesn't work. Any idea how to get it work? Thanks in advance, Ile

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  • Sharepoint 2010 My-sites Active Directory connection error

    - by Tuomas Hietanen
    There is a good tutorial of creation of Sharepoint 2010 My-sites here. In my environment I can't get the connection to Active Directory work, as it fails with: "An operation error occurred." There is a text "For Active Directory connections to work, this account must have directory sync rights." but I don't know what that means... My question is: There is nothing in the Event Log. Where is the error-log? :-)

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  • removing the .local in local network name serving

    - by Paul Nathan
    I have several local machines; I use a OSX 10.6 machine to do most of the serving. Annoyingly, it postfixes its network name with .local. How would I set up a system so that I could access it by its hostname? server: httpd apache2 default install I am accessing it with a web browser(surprisingly). also when I ping my osx machine as name, it doesn't work; ping name.local does work.

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  • Amusing or Sad? Network Solutions

    - by dbasnett
    When I got sick my email ended up in every drug sellers email list. Some days I get over 200 emails selling everything from Viagra to Xanax. Either they don't know what my condition is or they are telling me you are a goner, might as well chill-ax and have a good time. In order to cut down on the mail being downloaded I thought I would add all of the Junk email senders from Outlook to my Network Solution mail server. Much to my amazement I could not find that import Spammers button, so I submitted a tech support request. Here is the response: Thank you for contacting Network Solutions Customer Service Department. We are committed to creating the best Customer experience possible. One of the first ways we can demonstrate our commitment to this goal is to quickly and efficiently handle your recent request. We apologize for any inconvenience this might have caused you. With regard to your concern, please be advised that we cannot import blocked senders in to you e-mail servers. An alternative option is for you to create a Custom Filter that filters unwanted e-mails. To create a Custom Filter: Open a Web browser (e.g., Netscape, Microsoft Internet Explorer, etc.). Type mail.[domain name].[ext] in the address line. Login to your Network Solutions email account. Click on the Configuration left menu tab. Click on the Custom Filter link. Type the rule name. blah, blah, blah Basically add them one at a time. "We are committed to creating the best Customer experience possible." No you are not. You are trying to squeeze every nickle you can out of me. "With regard to your concern, please be advised that we cannot import blocked senders in to you e-mail servers." Maybe I should apply for a job to write those ten complicated lines of code... Maybe I should question my choice of vendors, because if they truly "cannot" then they are to stupid to have my business. It is both amusing and sad. I'll be posting this in every forum I am a member of.

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  • Install php-mcrypt on CentOS 4.4

    - by Valorin
    I need to get php-mcrypt running on a CentOS 4.4 box, so I can use a PHP mcrypt module (as per company policy). I have tried installing it via yum, as I did with a CentOS 5.5 box, with no luck. [root@server www]# yum install php-mcrypt Setting up Install Process Setting up repositories Reading repository metadata in from local files Parsing package install arguments No Match for argument: php-mcrypt Nothing to do [root@server www]# cat /etc/redhat-release CentOS release 4.4 (Final) I have very little experience with CentOS, so I don't really know what to do next...

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  • Internet is a series of tubes?

    - by Zoredache
    Almost all of use have heard of Ted Stevens trying to describe the Internet with the analogy that it is a series of tubes (mp3). I believe that it likely that some tech person somewhere tried to describe the Internet to him and this was the best analogy they could come up with. What analogy would you use to describe the Internet, and issues related to bandwidth, latency, etc, to your grandmother or someone else with no IT experience.

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  • Windows XP Problem

    - by LoRdiE
    I'm facing error on Windows XP Start, KEYBOARD not work and can't choose Start windows normally. After wait 30 seconds, windows not start. I'm test with Windows Live CD and keyboard work well. How can i fix?

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  • Windows XP Problem

    - by LoRdiE
    I'm facing error on Windows XP Start, KEYBOARD not work and can't choose Start windows normally. After wait 30 seconds, windows not start. I'm test with Windows Live CD and keyboard work well. How can i fix?

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  • Good Wireless Range Extender

    - by Joseph Sturtevant
    Can anyone recommend a good wireless (802.11g) range extender? I would like to find something that will provide reliable wireless to areas of the building that aren't covered or get poor reception. I would also like a product that won't require big changes to my current wireless setup (multiple APs with a wireless controller are out). Latency and bandwidth aren't terribly important. Does anyone have experience with a product like this?

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  • Best personal desktop wiki?

    - by Yordan Pavlov
    I am looking for a good personal desktop wiki with a good desktop integration. Like for example drag and drop of files, images, etc. I am currently evaluating WikidPad. Which personal wiki are you using and what is your experience with it?

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