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• Hard drive causing BSOD

  - by JoshIrving

  I've come across a problem after building my new PC and installing a clean Windows 7. I originally planed on a RAID 1 or 0 but after further research I decided against it. So I was left with two 1TB Western Digital Black SATA 6Gb/s hard drives. My plan now was to use my second hard drive as a backup (using Windows Backup or 3rd party software). I set both hard drives to AHCI in the BIOS and installed Windows 7. I went through the lengthy process of downloading and installing each driver manually (latest versions), using the motherboard disk for a list of what I need. After a few restarts and before installing any software, I took an image backup onto DVD and the second hard drive. First witnessed the problem during the first scheduled Windows backup. The progress bar froze at about 70% (doc backup done, image backup in progress). It stayed still for 2 hours until it blue screened. Next time the backup froze, I tried shutting down. It logged me out and got stuck at the last step ("Shutting down" and blue spinner) for an hour, until I hard shutdown. I later realised this hasn't got anything to do with the backup. I ended up blue screening on almost every shut down (same place). Turns out, it's because of the second hard drive spinning down or turning off. The computer will now shutdown properly, as long as I remember to read or write to the second drive before executing shutdown. I've now set "Turn off hard disk after: Never" - No problems, so far. Do I have dodgy hard drive(s) or should I investigate the POWER_STATE_DRIVER_FAILURE BSOD - can it be a driver issue? AHCI?

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• Windows Server 2003 (w/Exchange) move to new machine

  - by James Booker

  I have an ageing domain controller (the only one on a 10-pc network) which needs rebooting often. I have a Dell Poweredge 2850 server doing nothing, so I'd like to move the DC to that, but here's the catch - I don't have Win2k Server Std install media any more as it's been lost. I purchased "Easus Todo Backup Advanced Server" which claims to be able to recover to dissimilar metal, but it's not quite working (although I don't think it's the product's fault) I know the server and PERC RAID card are good because I installed Ubuntu on the logical drive (4 x 72GB disks RAID 5) no problems. I've booted frmo the Easus Todo backup CD (which is WinPE based) and recovered to the logical disk on the RAID (after installing driver inside the WinPE environment from a NAS drive) The problem is when I boot the server, I can get the OS selection menu, but any option results in a blank screen, with no errors. I figure this is probably because the driver wasn't installed on the old machine (which is IDE-based (i know, i know!) and doesn;t have a RAID controller) I've booted from the CD and copied the mraid35x.sys file to the c:\windows\system32\drivers folder on the recovered system, but it makes no difference. I made a boot.ini with rdisks 0-10 defined, and booting from each of these resulted in a file error (i.e. 'this isn't a real disk') - the only disk that gets any response (the blank screen) is multi(0)disk(0)rdisk(0)partition(1) which just gives me the blank black screen and no disk activity. Is there any way I can force the drvier to be installed on the source system (so i can do a full backup again), i've tried right-clicking the oemsetup.inf and clicking install, but it didn't actually do anything. I attempted to force it with the 'Add new hardware' wizard and forcing with the 'have disk' option but it still gave me no hardware to select. Also I've got an identical machine running WinXP which uses the PERC driver successfully (which was obviously done at install time) and the boot.ini settings are the same : multi(0)disk(0)rdisk(0)partition(1) Any ideas would be appreciated.

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• JavaScript settings are on but I still have issues with web sites using JavaScript.

  - by Mike

  I have two computers that are the same at home except I have installed Adobe Acrobat 9 Pro Extended on my main computer along with the 2010 Outlook (Beta). I have issues when I log into a website that uses pop up calendars to select the date. I pasted it below. I checked my other computer and it is fine. I've checked the Java setting and they are correct. I am at a loss. Any suggestions? Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; HPDTDF; OfficeLiveConnector.1.4; OfficeLivePatch.1.3; eMusic DLM/4; .NET4.0C) Timestamp: Mon, 26 Jul 2010 22:03:59 UTC Message: 'CalendarPopup' is undefined Line: 390 Char: 2 Code: 0 Message: 'CalendarPopup' is undefined Line: 410 Char: 2 Code: 0

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• Concurrent users with Quickbooks?

  - by airietis

  I work in a company with 3 people who regularly use the same Quickbooks file. However, they work remotely on different networks. I need to implement a solution that allows all three of us to access Quickbooks at the same time remotely (and each make changes at the same time). We have a spare desktop PC that can be utilized as a server. So, my question is: what is the cheapest and most hassle-free solution to solving this problem? I've considered using application cloud hosting, however, it is very expensive ($40 per user a month) and we are on a tight budget. Is it possible to install Quickbooks on my own server, and have them connect to it remotely? If so, what is the best way to accomplish this? Remote desktop protocol? Or is there a built in feature for this with Quickbooks Premier 2013? EDIT: As MDMarra mentioned, I am looking for a solution that offers true simultaneous access. Will using a dedicated server and having users connect to a VPN be a viable solution?

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• Custom PCI bracket with support, for custom PCB?

  - by newbiez

  I am considering to put a custom PCB card that I made, into my computer. It won't go on any PCI connector, it plugs in on a USB connector on the motherboard, via a ribbon cable. I need thou to plug a device to it; which means that either I leave the PCB outside the case, hanging by the ribbon (bad idea), or I could put it in a PCI slot, using a bracket. The issue is that the brackets that I have, do not have tabs, so I have no way to screw the PCB on them. I was hoping to find something that would allow me to put the PCB on it, and then just fit it in the PCI bracket opening, like this: http://www.idotpc.com/TheStore/pc/viewPrd.asp?idproduct=1203&idcategory=0 This one won't fit the bill since the holes are too close apart, compared to the one that I have already on the PCB (and can't make more holes). Do you know if there is a place where they make universal PCI bracket mounting systems for custom PCB? I just need one, so can't even order a custom one (they ask me 120 dollars for one). Thanks in advance!

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• Windows 7 explorer crashing trying to read external hard disk

  - by Mario De Schaepmeester

  I have a 1TB Western Digital hard drive which is almost full and last time I tried to plug it into my laptop, I got a Windows dialog saying "this hard drive needs to be formatted". I did not panic because I have experienced things like this before and I know it's often solved by simply re-inserting the drive. Now however, whenever I plug it in and try to browse it in explorer by going to "computer", the explorer process crashes after a while. I simply close explorer since it takes ages trying to read the disk and nothing happens. After searching on the internet, the best thing to do would be a chkdsk. I tried it via properties in explorer (which also took a good 5 minutes to open up), locks up as well, after waiting a couple of minutes it says there's no access to the disk so a chkdsk is not possible... I want to make clear that I always use safe removal before pulling out the USB cable. Last time however, safe removal just would not work and when trying to shut down Windows, the logoff screen just would not disappear (I've waited at least 10 minutes or so) and I powered off the PC by force. This may be the cause of the problems but the disk was still recognised immediately after that. I really don't want to format this thing because it contains C: clones of 3 computers and a lot of other stuff that I don't want to re-copy. What would be the best course of action? Update I got chkdsk working via the command line. I used the /F and /R options. I already got a bunch of lines saying "file record segment X is unreadable" or whatever it is in English, my OS is Dutch. It looks bad... Will chdsk repair these errors?

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• VPN with VLANs? [closed]

  - by Craig

  As usual, I'm sure I'm in way over my head on this one. My networking skills are limited; so, bear with me if you will. What I have are a few testing servers at my house as well as at a friends house that I want to link together so they can see each other (VPN right? I've done those before). We want to be able to see all the servers and work with them from either location. All the servers also need to be able to see each other. But, we don't want to see each others PCs, printers, PS3s etc. How do we pull that trick off? Multiple VLAN?... subnets?... what? If hardware matters, I have an old PC I was planning on loading pfSense onto because my current el-cheapo router doesn't support VPN. The VPN linking the houses is about the only thing I'm sure on. Beyond that, I'm lost. I'm not a complete noob; but, like I said, I'm not so sharp with the more complex networking. I do however read well... So use lots of descriptive words and feel free to link away to long dry articles if necessary. :-)

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• How to prevent an SSD from disappearing from BIOS

  - by Midimatt

  I've only recently upgraded my old machine to a new one with a brand new 60gb SSD as my boot drive and a 1TB main drive. Paranoid about completely breaking my SSD, I read up on a lot of issues that I needed to watch out for, including making sure AHCI was turned on and trim enabled. PC has been working fine for a few weeks now, until today. My wife was watching some TV on the machine when it started to act strange and eventually blue screened. She rebooted and the boot mgr was missing. When I got home from work I checked the BIOS and the drive had disappeared. I panicked and looked up some possible fixes, and I discovered a large amount of people having problems with the drive firmware, especially on OCZ Vertex and Agility drives, and my drive is an Agility 3 drive. The problems included blue screens followed by missing drives, and a solution was to reset the CMOS and try again. This worked, and now everything seems to be working fine. My question is, is there any way to prevent this from happening? Am I missing a setting for my SSD? All of the posts I found were from early to mid-2011 nothing for the end of 2011 to 2012. So I am wondering if I've missed anything. EDIT: Checked my drives firmware and it is 2.15, which has had issues reported by users.

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• How do I fully share a Hard Drive on my Local Network?

  - by GingerLee

  I have 4 computers connected to a router (DD-WRT) My main PC is Windows 7 (Home Premium). This machine has 2 Hard Disks: HD1 is used for my OS and the other (HD2) is used to store files. My 3 other machines are 1. Ubuntu Destop that I use to learn about linux, 2. A Mac OSX laptop, and 3. A netbook running windows 7. How do I easily share HD2 with my other machines? I would like all my machines to have full access & permissions to HD2 however I would like to RESTRICT access to only PCs that are connected to my router (either via LAN and WiFi) --- btw, I know this is not very secure due to WiFi vulnerability , however, I currently MAC address restrict WiFi connections my router. Extra Info: I have already tried to use the Windows Folder Sharing feature: i.e. I right click over the icon of HD2, and click on the Sharing Tab, but in sub-window labeled "Network File and Folder Sharing", the "Share" button is grayed out. I can click on "Advanced Shared" but that just takes me to a screen in which I have to set certain permissions. What is not clear to me is: How do I set a criteria that shares HD2 with all computer connected to my router?

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• GA-P55A-UD4 SYSFAN 2 problem....

  - by Vit

  Hi, I have some strange problems with the mobo in title. I have two fans connected to SYSFAN 1 and 2. Both are the same temp regulated Arctic Cooling F12. They are regulated thru temp sensor which is in different cable from fan. It connects to the 3 pin. So, I connected them to SYSFAN 1 and 2 MB ports. The problem is, when PC starts, the fan connected to SYSFAN 1 spins nice and is reporting speed to BIOS. But second fan connected to SYSFAN 2 starts to spin, than stops. I tried to warm the sensor with no help. Also, in BIOS I found no feature about SYSFAN 2 mode or something. I tried the fan itself by connecting it to PWR fan connector and it works fine. But obviously I want it to operate in SYSFAN 2. Please if you have any advice, help. Thanks.

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• Bootable ISO to USB stick xp quickest method

  - by brux

  My dog took a leak on my PC when I went out (ye funny), now it reandomly restarts - I'm convinced the HDD is failing because the Windows seagate diagnostic program fails on a few tests. I want to run this prior to windows in an attempt to try and recover sectors, the program includes an iso which can be written to cd and booted, but i dont have any cd's. I tried using unetbootin to create the bootable usb from the iso file (SeaToolsDOS222ALL.576.ISO) but it doesnt work. When i boot from the usb hdd unetbootin loads with "default" in the menu. No joy booting though. I checked the usb hdd in windows and all the files are there, extracted from the iso file, wont boot though. Any ideas? Im using windows xp. More info - when the computer restarts (like i just did now) it constantly reaches the end of POST and then restarts in infinite loop. If I pull the power cable out it will get back into windows, the longer i leave it between attempts, the longer I am able to stay in windows until it restarts. i.e if i leave the power cable out 5 minutes it will stay operable for longer than if i had left it out for only a few seconds.

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• retain last used path to location for saving files in Windows 7

  - by Mark Miller

  I am using Microsoft Office 2010 and Windows 7 on a Dell PC. I am opening a bunch of MSWord files one at a time, copying data tables therein, pasting the data into Excel and saving the Excel files as comma delimited text files. I am creating a separate Excel file for each MSWord file. The path to the folder containing the saved comma-delimited files is quite long, something like this: c:\users\me\aa\bb\cc\dd\ee\ Every time I open Excel and save a new comma-delimited file I have to re-navigate the entire path (c:\users\me\aa\bb\cc\dd\ee). In the past Windows seemed to remember the last used path, saving a lot of tedious key-strokes. In fact, I think Windows did this for me as recently as last week, albeit on a different computer. Can I apply a setting in Windows somewhere asking it to offer the last used path as a default when saving files so I do not have to re-navigate the entire directory structure to save each new comma-delimited file? If I can, how so? Where is the option for specifying that setting? Thank you for any help.

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• Distributing Microsoft Office Template or Macro over the network

  - by zfranciscus

  We have around 400 users who use Word and we want to make their life easier by distributing templates and macros over the network. The easiest way to do this of course to setup a shared network folder and let them get the appropriate templates and macros. Of course, each user has to know where to copy these files to in their local PC, and we have to rely on constant email communication to let them know for newer version of the macro and templates. The next alternative is to ask them to configure Word to point to these network folder. But of course any disruption to the network means disruption to their work. We are thinking to setup a synchronization mechanism that downloads new templates to their local machine. We are also thinking to make this sync tool to prompt users that it will download new templates - you know just to give them visibility that they are receiving changes. We are wondering what is the best approach that people usually use in their workplaces ? Are there any specific tool that can make this task easier ?

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• How do I connect to and factory reset a Catalyst 3560 Switch?

  - by Josh

  My company just bought another company. In their server room they had some older hardware, which I would like to repurpose. One of these is a Cisco Switch: C3560G-48TS-S. I found some instructions about this switch here but this is not a guide for a beginner. I have no idea how to connect to this thing to begin running the commands. It says Configure the PC terminal emulation software for 9600 baud, 8 data bits, no parity, 1 stop bit, and no flow control. But I can't find anything on how to do this (assuming with telnet?) or even what program to use. I also don't know how to find the IP address of the device to connect to it. My research also says once I get in there, I need to run clear config all Is this the right command? Also, what if I can't get the username and password for these devices? Is there some way to factory reset (my only experience is with devices that have a hardware reset button) EDIT: I should note that when I push the button on the front the three lights blink, which according to the documentation indicated the switch is configured and "not available for express setup"

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• Which components should I invest in.. for a backup machine.

  - by Senthil

  I am a freelance developer. I have a PC, a laptop and an old testing and file server machine. I might add one or two in future. I want to have an on-site backup machine that can handle backups of ALL these machines - file backups, MySQL backups, backup of subversion repository, etc.. When building the machine, which components should I invest more in? Examples: The cabinet should have lots of room for expansion. Hard disk size should be large. But I guess hard disk speed need not be high (?) But other components like, RAM, PSU, Processor, Network card, Cooling, etc.. how much relative importance do these have in a backup machine? Which of these components should be high-end or large, and which ones need not be? Some Idea of the load: There will TBs of data. File backups and subversion repository backups will at least be done daily. MySQL backups done weekly. assume 3 machines at the moment and somewhere around 10 machines in the future.

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• Force Installing a Radeon HD 2100 on Windows 8

  - by Click Ok

  I'm trying force installing a Radeon HD 2100 on Windows 8. I've found that link from AMD with the drivers for Windows7: http://support.amd.com/us/gpudownload/windows/legacy/Pages/legacy-radeonaiw-vista64.aspx I know too that AMD will stop support Radeon HD 400 and older: http://www.techspot.com/news/48321-amd-drops-windows-8-support-for-radeon-hd-4000-and-older.html Now, let's go to the problem. If I try install the 12.6 driver, Windows will stick with the "basic display adapter", and this is bad for 3d games like Minecraft, that runs really slow now compared with the previous Windows7 installation. Forcing install the catalyst driver can help to fix it. So, I follow that steps: Extract the Catalist Driver (C:\AMD\Support\12-6-legacy_vista_win7_64_dd_ccc_whql) Right click the "basic display adapter" on device manager, and "update driver" Search on PC I will choose the driver "With Disk" "C:\AMD\Support\12-6-legacy_vista_win7_64_dd_ccc_whql\Packages\Drivers\Display\W76A_INF" There is a big list of drivers and the nearest driver to HD 2100 is "Radeon HD 2350 Series" My questions: Why isn't "Radeon HD 2100 Series" listed? (or Where is it listed?) In theory it must be listed" The first link above show that "This article applies to the following configuration(s):" (...) "AMD Radeon HD 2000 Series" Am I doing something wrong?

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• How do I know if I managed to completely remove an undetected trojan?

  - by ubuntuisbetter

  I catched a trojan that uses explorer.exe to reproduce itself in case of deletion of its autostart entry or main exe file in Programs/x. It had already tried to contact a suspicious server over explorer.exe, blocked that via my firewall. I: Removed the autostart entries from the registry Looked through my services if there was anything suspicious Deleted the trojan from Programs/ Went through System Volume Information to find a 2 month old explorer.exe and replaced the possibly infected one. There are no suspicious processes running now anymore (no duplicate explorer.exe) and nothing wants to connect this trojan owners sever either. I checked my system with several anti-malware programs too. What the trojan did: Started a second explorer.exe Always when I deleted the main trojan exe file it was reproduced (by the second explorer.exe) Always when I deleted the autostart entry it was reproduced by the explorer.exe too. When I terminated the suspicious explorer.exe, which used only half as much memory as the less suspicious one from Windows, a strange thing that I know from the computers in my Informatics class happened: A window popped up in the top left of my explorer-less desktop, titled "Personal settings for ... are ..." that obviously copied some files. Then both explorer.exes started again and the trojan was everywhere again. What did the trojan actually do to get explorer to rescue it? Is my PC clean of this newish trojan now? What are the other locations I should check for the trojan? The trjoan doesn't seem very high-level, could it have changed other system files or is the autostart entry vital for it? Thanks in advance, Your trojan paranoid friend (Getting linux in a week)

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• Print job leaves queue but document isn't printed

  - by midnightstar

  I'm dealing with an HP Deskjet F380 All-in-One printer. It's connected via USB to a desktop running Windows 7 Enterprise x64. If I attempt to print something like a web page or a word document, the print job will show up in the print queue and the printer would stir. By stir, I mean, it would seem to prepare itself to print. However, the print job would then leave queue (I'm thinking the computer sees it as completed) and the printer would never actually print anything. However I went into Printers and Devices under the Windows start menu, into printer properties, and print a test page, the test page would print out successfully. I attempted to uninstall and re-install the printer drivers for the printer, but the printer would continue the same behavior afterwards. I also connected the printer to another computer and the printer will print just about anything. I also checked to make sure that the computer the printer needs to be connected to was update to date as far as the OS. The machine is fully up to date. I played with the way the computer handles printer spooling. Under the printer properties, under the "Advanced" tab, I had the print job print directly to the printer. In all these instances, the same behavior continues. I've restarted the printer spooling service. I've also gone under C:\Windows\System32\spool\PRINTERS and deleted files that were sitting in the folder. I have ran SFC /scannnow and the system found no errors in the system's integrity. I had the computer and printer make a cold reboot individually. The only lead I really have going for me is that since the printer prints on other PCs, I can only assume that there is something wrong with the way the PC is configured.

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• Ethernet cable unplugged after updating from windows 8.0 to 8.1

  - by Pehmolelu

  Yeah, so I went and updated my windows 8 pro to 8.1. Now everything else seems to work but the network. The Ethernet just says that Network cable is unplugged, even though it is plugged and I have tried different cord as well and I have tested that the router works. I have tried uninstalling the network drivers (Realtec PCIe GBE) and reinstall them with no success. After installing drivers the Device Management gives error for it "Device could not be started. Code 10" Before 8.1 update I had rt630x64.inf, after update it was netrt630x64.inf, and after installing the latest driver rt630x64.inf. With rt630x64.inf there isn't any error, but it's still not just working. New downloaded version: 8.020.0815.2013 (From Realtek website) The driver before: 8.1.510.2013 (After updating the windows to 8.1) I'm using Desktop PC, no VM. I dont have VirtualBox or Vmware installed. I have checked from BIOS that the card is enabled. I have booted in safe mode with network enabled. Says unplugged there as well. I have put the power off for few minutes and put back on, no effect. If anyone has any kind of suggestions, please tell.

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• How does KMS (Windows Server 2008 R2) differentiate clients?

  - by Joe Taylor

  I have recently installed a KMS Server in our domain and deployed 75 new Windows 7 machines using an image I made using Acronis True Image. There are 2 variations of this image rolled out currently. When I go to activate the machines it returns that the KMS count is not sufficient. On the server with a slmgr /dlv it shows: Key Management Service is enabled on this machine. Current count: 2 Listening on Port: 1688 DNS publishing enabled KMS Priority: Normal KMS cumulative requests received from clients: 366 Failed requests received: 2 Requests with License status unlicensed: 0 Requests with License status licensed: 0 Requests with License status Initial Grace period: 1 Requests with License statusLicense expired or hardware out of tolerance: 0 Requests with License status Non genuine grace period: 0 Requests with License status Notification: 363 Is it to do with the fact that I've used the same image for all the PC's? If so how do I get round this. Would changing the SID help? OK knowing I've been thick whats the best way to rectify the situation. Can I sysprep the machines to OOBE on each individual machine? Or would NewSID work?

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• Questions for anyone who has used Sun Type 7 keyboards

  - by Irinotecan

  So I noticed that Oracle is still selling Sun Type 7 keyboard and mouse packages. I was thinking of buying one for a Linux box at my house so I had easy access to some of the extra keys such as Compose and Alt-GR. I have some questions though before I do for anyone who has used these -- it's been a very long time since I've used an actual Sun keyboard. They show that both a PC and UNIX layout is available. Unfortunately, I cannot find anywhere a clear picture of both layouts to determine the difference. Can anyone post pictures of the 2 different layouts for me to take a look at? I don't remember what some of the "Solaris shortcut" keys do, like Props, Front, Stop, and Again. Are these vestiges from OpenWindows? Do they have any usage on a modern Solaris like OpenSolaris running Gnome? Do they automatically map to anything useful on Linux, or am I going to have to map them myself to something with XModMap? When I last used a Sun keyboard, I remember it having a rather mushy feel to it, so I am wondering if any touch typists could weigh in on whether this keyboard "feels nice" for day to day touch typing. Thanks!

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• Does OS X support linux-like features?

  - by Xeoncross

  I have been using XP for almost a decade. Contrary to popular belief, it has served me well. In the last 4 years I don't remember ever having it crash on me. It has the most stable GUI I have ever used. However, an OS is only as good as it's GUI AND command line combined. Windows command line is awful and totally useless. So I have been using Ubuntu for a couple years and Debian on my servers. The only problem is that Gnome applications (ubuntu 6-10) constantly crash on me (Ubuntu Studio was the most unstable OS I ever used). I have high quality Gigabyte, MSI, and Asus motherboards and CPU's from old Semprons/Athlons to Celerons/Core 2 Quads. What are the odds that every PC I have ever owned can't remain stable with a linux GUI? Not to mention that Adobe CSx Suite doesn't work on linux. Anyway, I am now looking at moving to a MAC in the hope of finding a stable GUI and a feature-packed command line. Does Mac OS have an integrated command line where I can do linux-like-awesomeness like rsync, ssh, wget, crong jobs, package updates, and git without having an unstable GUI? Basically, until the linux GUI applications get a little better, is OS X what I need?

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• FDE / SSD - partition and leave some unencrypted?

  - by Web Design Hero

  Just bought a used beast of a desktop pc. The system drive is setup as a Raid 0 SSD (Intel 510 SSD Drives) with 128 each. I will probably not have to many programs beyond office and maybe Adobe CS if I spring for it, I will be keeping big data on a regular hdd. My question is about setting up TrueCrypt with my configuration. I have not previously done full disk encryption, but I feel that its probably a good idea. I have done some speed tests using file containers on the hdd and the sdd with truecrypt. While there is a huge hit with the SSDs and Truecrypt, it still outperforms the hdd on its own by a good margin, so I think i will be okay for my needs with truecrypt. I have seen in a few places that they recommend partitioning the drive and leavign some of the SSD not inside truecrypt, does this really make a difference? If so, how much should I leave? Will there be any issue in the Raid0 configuration? I am not really concerned about all the wear leveling issue, rather loose data and be secure, but since I don't need all that space neccesarily, I would like to optimize my setup for security and speed.

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• Windows 8 not shutting down properly

  - by Patrick

  Since installing Windows 8, the computer hasn't been shutting down properly. When selecting to power down, the PC quickly displays the shutting down screen, the monitor powers off, and the computer remains on but unresponsive. After about 5 minutes, the computer will turn off. Upon booting into windows again, I am informed that Windows didn't properly shut down. I'm running a fast SSD, and it's a clean install of Windows 8, so there's no way Windows is taking that time to do some sort of hibernate on shutdown or whatever - not to mention the error when entering Windows the next time. This happens on every shut down. Restart works as expected. EDIT: Formatting again didn't work. Fails regardless of drivers installed. Event viewer Always these two messages in close succession: Error (event ID 6008): The previous system shutdown at 7:45:21 PM on ?27/?10/?2012 was unexpected. Critical (kernel power, event ID 41): The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

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• Identifying test machines in analytics logs

  - by RTigger

  We're just beginning to add analytics to our SaaS application, to begin (among other things) billing clients based on usage. The problem we're running into is there's a few circumstances where our support team will simulate a log in into production to try to reproduce reported issues with a client's configuration. When they log in, an entry will be made into our analytics logs that their specific account has logged in, which we use to calculate billing. A few ideas we had to solve this: 1) We log IP addresses as well as machine keys for each PC that logs in - we could filter out known IP addresses and/or machine keys belonging to support. The drawback is we have to maintain a list of keys / addresses manually. 2) If support (or anyone else internal) runs our application in debug mode (as opposed to release), it will not report analytics. This is fine, as long as support / anyone else remembers to switch to debug mode. 3) Include some sort of reg key / similar setting required to be set when configuring a production system in order to send analytics. Again, fine, as long as our infrastructure team remembers to set the reg key or setting. All of these approaches require some sort of human involvement, which we all know can be iffy at best. Has anyone run into a similar situation? Is there an automated approach to this problem? (PS Of course, we shouldn't be testing in production, but there are a few one-off instances with customer set up that we can't reproduce without logging in as them in production. This is the only time we do so, and this is the case I'm talking about in this question.)

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