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  • ExaLogic Hackers Night - November 19th Nürnberg Germany

    - by JuergenKress
    Hands-on Workshop for experienced developers and architects with implementation experience. We start with a short introduction into the infrastructure and the software configuration on ExaLogic machine. Accompanies by experienced experts you can develop and test own ideas, concepts and applications on Exalogic . This will happen in a relaxed and "Open End" manner. 19.11.2012, 09:00 am - open end  Nürnberg Germany at ISE Speakers: Kersten Mebus & Marcel Amende (ORACLE Deutschland B.V. & Co. KG) Matthias Fuchs & Herbert Rossgoderer (ISE Information Systems Engineering GmbH) Agenda & Registrierung Please register until 12.11.2012. thank you.) WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: ise,exalogic test,exalogic training,education,ExaLogic,Exalogic training,training,Exalogic roadmap,exalogic installation,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • Cloud INaaS from Data Integration companies

    - by llaszews
    Traditional integration IT vendors are also starting to offer INaaS. Infomatica has been the most aggressive integration vendor when it comes to offering INaaS. Informatica has offered INaaS for over five years and continues to add capabilities, has a number of high profile references, and also continues to add out-of-the-box cloud integration with major COTS and SaaS providers. The Informatica Marketplace contains pre-packaged Informatica Cloud end-points and plug-ins. One such MarketPlace solution, is integration with Oracle E-Business Suite using Informatica integration. The Informatica E-Business Suite INaaS offering includes automatic loading and extraction of data between Salesforce CRM and on-premise systems, cloud-to-cloud, flat files, and relational database. The entire Informatica Cloud integration solution runs in an Informatica managed facility (PaaS). When running in a PaaS environment, Informatica offers an option to keep an exact copy of your cloud-based data on-premise for archival, compliance, and enterprise reporting requirements.

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  • SOA Community Newsletter October 2012

    - by JuergenKress
    Dear SOA partner community member In this edition of the Newsletter you will find many key updates and information from Oracle OpenWorld and the SOA, Cloud and Service Technology Forum with many product updates and highlights. Make sure you download the presentation from our SOA Community Workspace (SOA Community membership required) to train yourself and for your next customer meeting. Thanks for all the tweets tweets #soacommunity, the pictures at our facebook page and the nice blog posts from Guido & Lucas. Many new books have been published: Industrialized SOA - topic of Business Technology Magazine & Oracle Service Bus (OSB) in 21 days: A hands on guide by ESB & Experience the eBook - “Oracle SOA Suite - In the Customers’ Words” & Administer, manage, monitor, and fine tune the performance of your Oracle SOA Suite 11g. Please feel free to let us know if you have published a book or article! We would like to publish it as well. This month in our Specialization benefit series we highlighted the opportunity to promote your SOA & BPM services by google ads. On the BPM side we uploaded many new documents like: BPM Center of Excellence, First 100 Days and BPM preview of Oracle BPM PS6.ppt and (Oracle partner confidential) to our community workspace. The Oracle BPM partner solution Catalog is live now, Make sure you add your process templates! Two new SOA demos 11.1.1.6 became available at the hosted demo environment, if you like to use them please visit OPN and talk to your partner Expert Hope to see you at the Middleware Day at UK Oracle User Group Conference 2012 in Birmingham. Jürgen Kress Oracle SOA & BPM Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/soanewsOctober2012 (OPN Account required) To become a member of the SOA Partner Community please register at http://www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Community newsletter,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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  • Aktuell: Oracle Enterprise Manager 12c Release 4 ist da

    - by Ralf Durben (DBA Community)
    Ein neues Release für Oracle Enterprise Manager Cloud Control ist verfügbar. Es ist das Release 4, oder genauer die Version 12.1.0.4. Der Download steht für alle unterstützten Plattformen seit dem 03.06.2014 auf OTN zur Verfügung.Natürlich gibt es viele Neuerungen, daher können hier nur wenige aufgezählt werden: - Als Repository Datenbank wird jetzt auch die Datenbankversion 12c (als Non-CDB) unterstützt - Das Sicherheitsmodell für zusammengefasste Zieltypen (z.B. Gruppen) wurde geändert. Jetzt kann man Rechte auf die Member einer Grupper vergeben, ohne dass das gleiche Recht auf die Gruppe selbst vergeben werden müsste - Default Preferred Credentials stellen sicher, dass neue EM Benutzer auch ohne weitere Konfiguration arbeiten können - Der Bereich Cloud Management, also der Betrieb einer eigenen Cloud wurde stark weiterentwickelt. - Im Datenbankbereich können die AWR Daten der einzelnen Zieldatenbanken jetzt in ein zentrales AWR Warehouse übertragen und somit besser für längere Zeit gespeichert werden. Details zum neuen Release werden in Kürze hier in dieser Community besprochen.

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  • SCCM 2007 Collections per OU

    - by VirtualizeIT
    Recently I wanted to create our SCCM collections setup as our Active Directory structure. I finally figured out how to create collections per OU of the domain. I decided to create a simple tutorial that may help other IT professionals the steps to complete this task.   1. Open the ConfigMgr and navigation to the collections. To navigate to the collections go to Site Database>Computer Management>Collections. 2. In the ‘Collections’ right-click and select New Collections. Then it will pop up a Wizards so you can enter the name of the collection and any notes that you may want to add that is associated with the collection.                       3. Next, select the database icon. In the ‘Name’ textbox enter the name of the query. I named mine ‘Query’ just for simplicity sake. After you enter the name select ‘Edit Query Statement…’ 4. Select the ‘Criteria’ tab 5. Select the icon that looks like a sun. 6. At this point you should see a dialog box like this…                     7. Next, click the ‘select’ button. 8. Under the ‘Attribute class’ scroll through until you see ’System Resource’ and for the ‘Attribute"’ scroll through you see ‘System OU Name’. It should look something like this…                 9. After that select OK. 10. In the ‘Value’ textbox enter the string that is associated with the OU in your domain. NOTE: If you don’t know your string name for your OU you can simply go to “Active Directory Users and Computers” and right-click on the OU and select properties. In the ‘object’ tab you should see the string under the ‘Canonical name of object”. That is the string that you put in the ‘Value’ text box. 11. After you enter the OU string name press OK>OK>OK>NEXT>NEXT>FINISH.   That’s it!   I hope this tutorial has help you understand how to create a collection through your OU structure.

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  • Sun Fire servers 3D Demos

    - by ferhat
    Sun Fire X48003D Demo Sun Fire X4470 M23D Demo Sun Fire X4170 M23D Demo Sun Fire X2270 M23D Demo Visit Oracle Technology Network pages and product pages for more information on Sun Fire x86 servers.

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  • The Current week dates

    - by MoezMousavi
    The Current week dates Might be a bit vierd as we normaly not writing a multicultural web site. So not very frequently using CultureInfo however, it is  actully quite good to use it to get the week days.               CultureInfo info = Thread.CurrentThread.CurrentCulture;             DayOfWeek firstday = info.DateTimeFormat.FirstDayOfWeek;             DayOfWeek today = info.Calendar.GetDayOfWeek(DateTime.Now);               int diff = today - firstday;               DateTime firstDate = DateTime.Now.AddDays(-diff);             DateTime lastDate = firstDate.AddDays(6);

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  • Podcast Show Notes: Conversations in the Cloud

    - by Bob Rhubart
    The centerpiece of every OTN Architect Day event is a panel discussion the gathers all of the session speakers togehter to respond to questions from the audience. I generally try to record these discussions, usually by stiking my iPad on top of one of the PA speakers, with mixed results. Fortunately, the A/V tech at the venue for the Los Angeles event, held on October 25, 2012, had the necessary gear to get a good-quality recording of the panel discussion. So starting this week the OTN ArchBeat Podcast will feature a short series of highlights from those discussions. Listen to Part 1: Dude, What's My Role? Members of the Architect Day panel respond to an audience question about what happens to traditional IT roles in a cloud environment. Listen to Part 2: Migrating Mission-Critical Applications to the Cloud (Nov 21) The panel offers advice and examples in response to an audience question about dealing with mission-critical applications. Listen to Part 3: All Clouds Are Not Equal (Nov 28) The panel responds to a challenging question about cloud strategy with a discussion of enterprise-grade cloud services. Listen to Part 4: Cloud Security and Auditing (Dec 5) The last segment in the series is short discussion in response to an audience question about auditing and security in the cloud. The Panelists (Listed alphabetically) Ashok Aletty, Senior Director of Product Management, Oracle Cloud Application Foundation Dr. James Baty, Vice President, Oracle Global Enterprise Architecture Program Dave Chappelle, Enterprise Architect, Oracle Global Enterprise Architecture Program Jeff Davies, Senior Principal Product Manager, Oracle Corporation Anbu Krishnaswamy, Enterprise Architect, Oracle Global Enterprise Architecture Program Dhanraj Pondicherry, Sales Consulting Manager, Oracle Exadata Perren Walker, Senior Principal Product Manager, Oracle Enterprise Manager Coming Soon Upcoming programs will focus on DevOps and Continuous Integration, and on Oracle's Java Cloud and Developer Cloud services. Stay tuned: RSS

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  • Blogging from Office RT

    - by Dennis Vroegop
    During the last Build conference all attendees were given a brand new sparkling exciting Surface RT device (I love that machine despite its name but that's beside the point). On it came a version of Office 2013 RT, or better: the preview version. Now, I translated that term "Preview" to "Beta". Which is OK, since I've been using a lot of beta products from Microsoft and they all were great. And then I wanted to post a blogposting from Word. I knew I could, I have been doing this for a long time (I prefer Live Writer but that isn't available on Windows 8 RT). So I wrote the entry and hit "Publish". Instead of my blogsite I got a nice non-descriptive error telling me I couldn't post. So I fired up my other (Intel based) Win8 tablet, opened Word RT Preview, it loaded my blogpost (you've got to love the automatic synchronization through Skydrive) and tried from that machine. Same error. So, I installed Live Writer (remember, the other machine is Intel based) and posted from there. That worked like a charm. Apparently, there was something wrong with Word. I gave up and didn't think about it anymore. Yet… what you're reading now is written in Word 2013 RT on my Surface RT. So what did do? Simple: I updated from the Preview version to the final version. That's all there was to it. So…. If you're still on the preview I urge you to upgrade. You need to go to the "classic desktop update" window instead of going through the Windows Store App style update since Office is a desktop system, but once you do that you'll have the full version as well. Happy blogging!

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  • A Look Inside JSR 360 - CLDC 8

    - by Roger Brinkley
    If you didn't notice during JavaOne the Java Micro Edition took a major step forward in its consolidation with Java Standard Edition when JSR 360 was proposed to the JCP community. Over the last couple of years there has been a focus to move Java ME back in line with it's big brother Java SE. We see evidence of this in JCP itself which just recently merged the ME and SE/EE Executive Committees into a single Java Executive Committee. But just before that occurred JSR 360 was proposed and approved for development on October 29. So let's take a look at what changes are now being proposed. In a way JSR 360 is returning back to the original roots of Java ME when it was first introduced. It was indeed a subset of the JDK 4 language, but as Java progressed many of the language changes were not implemented in the Java ME. Back then the tradeoff was still a functionality, footprint trade off but the major market was feature phones. Today the market has changed and CLDC, while it will still target feature phones, will have it primary emphasis on embedded devices like wireless modules, smart meters, health care monitoring and other M2M devices. The major changes will come in three areas: language feature changes, library changes, and consolidating the Generic Connection Framework.  There have been three Java SE versions that have been implemented since JavaME was first developed so the language feature changes can be divided into changes that came in JDK 5 and those in JDK 7, which mostly consist of the project Coin changes. There were no language changes in JDK 6 but the changes from JDK 5 are: Assertions - Assertions enable you to test your assumptions about your program. For example, if you write a method that calculates the speed of a particle, you might assert that the calculated speed is less than the speed of light. In the example code below if the interval isn't between 0 and and 1,00 the an error of "Invalid value?" would be thrown. private void setInterval(int interval) { assert interval > 0 && interval <= 1000 : "Invalid value?" } Generics - Generics add stability to your code by making more of your bugs detectable at compile time. Code that uses generics has many benefits over non-generic code with: Stronger type checks at compile time. Elimination of casts. Enabling programming to implement generic algorithms. Enhanced for Loop - the enhanced for loop allows you to iterate through a collection without having to create an Iterator or without having to calculate beginning and end conditions for a counter variable. The enhanced for loop is the easiest of the new features to immediately incorporate in your code. In this tip you will see how the enhanced for loop replaces more traditional ways of sequentially accessing elements in a collection. void processList(Vector<string> list) { for (String item : list) { ... Autoboxing/Unboxing - This facility eliminates the drudgery of manual conversion between primitive types, such as int and wrapper types, such as Integer.  Hashtable<Integer, string=""> data = new Hashtable<>(); void add(int id, String value) { data.put(id, value); } Enumeration - Prior to JDK 5 enumerations were not typesafe, had no namespace, were brittle because they were compile time constants, and provided no informative print values. JDK 5 added support for enumerated types as a full-fledged class (dubbed an enum type). In addition to solving all the problems mentioned above, it allows you to add arbitrary methods and fields to an enum type, to implement arbitrary interfaces, and more. Enum types provide high-quality implementations of all the Object methods. They are Comparable and Serializable, and the serial form is designed to withstand arbitrary changes in the enum type. enum Season {WINTER, SPRING, SUMMER, FALL}; } private Season season; void setSeason(Season newSeason) { season = newSeason; } Varargs - Varargs eliminates the need for manually boxing up argument lists into an array when invoking methods that accept variable-length argument lists. The three periods after the final parameter's type indicate that the final argument may be passed as an array or as a sequence of arguments. Varargs can be used only in the final argument position. void warning(String format, String... parameters) { .. for(String p : parameters) { ...process(p);... } ... } Static Imports -The static import construct allows unqualified access to static members without inheriting from the type containing the static members. Instead, the program imports the members either individually or en masse. Once the static members have been imported, they may be used without qualification. The static import declaration is analogous to the normal import declaration. Where the normal import declaration imports classes from packages, allowing them to be used without package qualification, the static import declaration imports static members from classes, allowing them to be used without class qualification. import static data.Constants.RATIO; ... double r = Math.cos(RATIO * theta); Annotations - Annotations provide data about a program that is not part of the program itself. They have no direct effect on the operation of the code they annotate. There are a number of uses for annotations including information for the compiler, compiler-time and deployment-time processing, and run-time processing. They can be applied to a program's declarations of classes, fields, methods, and other program elements. @Deprecated public void clear(); The language changes from JDK 7 are little more familiar as they are mostly the changes from Project Coin: String in switch - Hey it only took us 18 years but the String class can be used in the expression of a switch statement. Fortunately for us it won't take that long for JavaME to adopt it. switch (arg) { case "-data": ... case "-out": ... Binary integral literals and underscores in numeric literals - Largely for readability, the integral types (byte, short, int, and long) can also be expressed using the binary number system. and any number of underscore characters (_) can appear anywhere between digits in a numerical literal. byte flags = 0b01001111; long mask = 0xfff0_ff08_4fff_0fffl; Multi-catch and more precise rethrow - A single catch block can handle more than one type of exception. In addition, the compiler performs more precise analysis of rethrown exceptions than earlier releases of Java SE. This enables you to specify more specific exception types in the throws clause of a method declaration. catch (IOException | InterruptedException ex) { logger.log(ex); throw ex; } Type Inference for Generic Instance Creation - Otherwise known as the diamond operator, the type arguments required to invoke the constructor of a generic class can be replaced with an empty set of type parameters (<>) as long as the compiler can infer the type arguments from the context.  map = new Hashtable<>(); Try-with-resource statement - The try-with-resources statement is a try statement that declares one or more resources. A resource is an object that must be closed after the program is finished with it. The try-with-resources statement ensures that each resource is closed at the end of the statement.  try (DataInputStream is = new DataInputStream(...)) { return is.readDouble(); } Simplified varargs method invocation - The Java compiler generates a warning at the declaration site of a varargs method or constructor with a non-reifiable varargs formal parameter. Java SE 7 introduced a compiler option -Xlint:varargs and the annotations @SafeVarargs and @SuppressWarnings({"unchecked", "varargs"}) to supress these warnings. On the library side there are new features that will be added to satisfy the language requirements above and some to improve the currently available set of APIs.  The library changes include: Collections update - New Collection, List, Set and Map, Iterable and Iteratator as well as implementations including Hashtable and Vector. Most of the work is too support generics String - New StringBuilder and CharSequence as well as a Stirng formatter. The javac compiler  now uses the the StringBuilder instead of String Buffer. Since StringBuilder is synchronized there is a performance increase which has necessitated the wahat String constructor works. Comparable interface - The comparable interface works with Collections, making it easier to reuse. Try with resources - Closeable and AutoCloseable Annotations - While support for Annotations is provided it will only be a compile time support. SuppressWarnings, Deprecated, Override NIO - There is a subset of NIO Buffer that have been in use on the of the graphics packages and needs to be pulled in and also support for NIO File IO subset. Platform extensibility via Service Providers (ServiceLoader) - ServiceLoader interface dos late bindings of interface to existing implementations. It helpe to package an interface and behavior of the implementation at a later point in time.Provider classes must have a zero-argument constructor so that they can be instantiated during loading. They are located and instantiated on demand and are identified via a provider-configuration file in the METAINF/services resource directory. This is a mechansim from Java SE. import com.XYZ.ServiceA; ServiceLoader<ServiceA> sl1= new ServiceLoader(ServiceA.class); Resources: META-INF/services/com.XYZ.ServiceA: ServiceAProvider1 ServiceAProvider2 ServiceAProvider3 META-INF/services/ServiceB: ServiceBProvider1 ServiceBProvider2 From JSR - I would rather use this list I think The Generic Connection Framework (GCF) was previously specified in a number of different JSRs including CLDC, MIDP, CDC 1.2, and JSR 197. JSR 360 represents a rare opportunity to consolidated and reintegrate parts that were duplicated in other specifications into a single specification, upgrade the APIs as well provide new functionality. The proposal is to specify a combined GCF specification that can be used with Java ME or Java SE and be backwards compatible with previous implementations. Because of size limitations as well as the complexity of the some features like InvokeDynamic and Unicode 6 will not be included. Additionally, any language or library changes in JDK 8 will be not be included. On the upside, with all the changes being made, backwards compatibility will still be maintained. JSR 360 is a major step forward for Java ME in terms of platform modernization, language alignment, and embedded support. If you're interested in following the progress of this JSR see the JSR's java.net project for details of the email lists, discussions groups.

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  • Customer Interaction Group (NL) becomes the first Oracle EMEA partner that Achieves OPN Specialization for Oracle RightNow CX Cloud Service

    - by Richard Lefebvre
    Oracle Recognizes Customer Interaction Group for Expertise in Oracle RightNow CX Cloud Service Customer Interaction Group, specialists in customer contact and a Gold level member of Oracle® PartnerNetwork (OPN), today announced it has achieved OPN Specialized status for Oracle RightNow CX Cloud Service. To achieve OPN Specialized status, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving a Specialized distinction, Customer Interaction Group has been recognized by Oracle for its expertise in delivering services specifically around Oracle RightNow CX Cloud Service through competency development, business results and proven success.   “As valued Oracle partner it is very important to us to achieve this specialization. With this recognition we guarantee our customers professionalism in each project, from advisory tasks to complex implementations. This allows Customer Interaction Group not only a deepening realization towards optimizing customer interaction, but also to service delivery through various media channels. As a result, our customers are able to service their customers on a higher level” says Hanjo Huizing, CEO of Customer Interaction Group. “Oracle congratulates The Customer Interaction Group with becoming specialized Oracle RightNow partner. Oracle’s Specialization Program is a trusted status and brand, which allows our most experienced and committed partners to differentiate themselves in the marketplace and gain a competitive edge by spotlighting their strengths and special skills” said Richard Lefebvre, head of the Oracle EMEA CRM&CX Partner Community. In today’s competitive markets, successful businesses can successfully stand out by offering their customers good customer service combined with excellent accessibility. Our mission is to help businesses configure and optimize the full range of customer contact. We have the knowledge, experience and tools to develop practical and innovative solutions for customer interaction processes. Our customers as fonq.nl (web department store) and CitizenM (hotels) are working successfully with Oracle RightNow CX Cloud Service. They both serve their customers not only in The Netherlands but also in a lot of countries in Europe. Our focus is on the delivery of excellent customer service at a lower cost. Our objective is to increase return on customer contact and to give customers a positive experience. About Customer Interaction Group Customer Interaction Group specializes in delivering and optimizing customer interaction solutions for voice, web, and social interactions. Armed with the knowledge, experience and solutions, they provide solutions and consulting services to companies seeking to deliver superior customer experiences. The core method and approach of Customer Interaction Group is to translate business problems and processes into practical interaction solutions. Based in Amsterdam, the Netherlands, The Customer Interaction Group serves customers all over Europe. Follow us on Twitter @CustIntGroup, Facebook.com/custintgroup, linkedin.com/company/customer-interaction-group or visit our website www.custintgroup.com About Oracle PartnerNetwork Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit http://www.oracle.com/partners.

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  • Do you know when to send a done email in Scrum?

    - by Martin Hinshelwood
    At SSW we have always sent done emails to the owner/requestor to let them know that it is done. Others who are dependent on that tasks are CC’ed so they know they can proceed. But how does that fit into Scrum?   Update 14th April 2010 Rule added to Rules to better Scrum with TFS If you are working on a task: When you complete a Task that is part of a User Story you need to send a done email to the Owner of that Story. You only need to add the Task #, Summary and link to the item in WIWA. Remember that all your tasks should be under 4 hours, do spending lots of time on a Done Email for a Task would be counter productive. Add more information if required, for example you may have completed the task a different way than previously discussed.  Make sure that every User Story has an Owner as per the rules. If you are the owner of a story: When you complete a story you should send a comprehensive done email as per the rules when the story had been completed. Make sure you add a list of all of the Tasks that were completed as part of the story and the Done criteria that you completed. If your done criteria says: Built Successfully 30% Code Coverage All tests passed Then add an illustration to show this. Figure: Show that you have met your Done criteria where possible.   This is all designed to help you Scrum Team members (Product Owner, ScrumMaster and Team) validate the quality of the work that has been completed. Remember that you are not DONE until your team says you are done.   Technorati Tags: SSW,Scrum,SSW Rules

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  • Managing the Domino Effect (with Tutor Publisher Reports)

    - by [email protected]
    When an organization upgrades their business application or improves a process, it triggers changes that will reverberate throughout an organization, like a falling row of dominoes standing on end. A tangible and repeatable way to communicate change is with updated process documentation. But how do organizations get their arms around all the documents that are impacted by an application upgrade or process improvement? A small change in one place will trigger subsequent changes in other areas. A simple domino chain of questions can go like this. What screens have changed? Do the new screens change the process in place? In what procedural documents are the screens referenced? Who uses the screens and must be notified of the changes? What other documents are affected? Will the change affect current company policy? Tutor Publisher compiles focused, easy to read impact analysis reports of your process documentation library that answer these tough questions. Tutor reports make it easy to quickly target the information and documents that require updating. In turn, the updated documents are used to communicate the change. The Tutor writing methodology and Publisher reports provide organizations the means to confidently keep documentation in sync with the way the business runs. Start managing the domino effect in your organization. Get a grip on it here!

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  • The Customer Experience Imperative: A Game Changer for Brands

    - by Jeri Kelley
    By Anthony Lye, SVP, Cloud Applications Strategy, Oracle We know that customer experience has emerged as a primary differentiator for businesses today.  I’ve talked a lot about the new age of the empowered consumer. At Oracle we’ve spent a lot of time developing technologies and practices that our customers can implement to greatly improve their customer experience strategies. Of course I’m biased, but I think that we have created a portfolio of the best solutions on the planet to help organizations deal with the challenges of providing great customer experiences. We’ve done this because we started to witness some trends over the last few years. As the average person began to utilize social and mobile technologies more frequently and products commoditized, customer experience truly remained the only sustainable differentiator for businesses.In fact, we have seen that customer experience is often driving the success or the failure of a product or a brand. And as end customers have become more vocal about their experiences with companies on social and mobile channels, they now have the power to decide which brands will win and which brands will lose. To address this customer experience imperative, I believe that business today must do three things really well:Connect with your customers. You have to connect with customers whenever, wherever and however they want. Organizations must provide a great experience on their existing channels— the call center, the brick and mortar store, the field sales organizations, the websites and social properties. Businesses must also be great at managing and delivering journeys on these channels, while quickly adapting to embrace the new channels that emerge. You have to understand mobile. You have to understand social. You have to understand kiosks. These are all new routes to market, new channels where your customers may or may not show up. You have to interact with them where they are. You have to present information in a way that's meaningful to them. As well as providing what we would call a multichannel experience. We have to recognize that customers may start their experience on one channel, but end it on a different channel. It’s important that an organization’s technology solutions enable, not just a multichannel strategy, but a strategy that can power new channels and create customer journeys that cross these channels.Get to know your customers. Next, companies need to get to know the customer as intimately as the customer will allow. Today most customer interactions are anonymous, but it’s important for brands to know which customers drive value. Customers want to provide feedback. They want to share their opinions, but they want to know that those opinions are being heard and acted upon. For this to occur, we need to know much more about the customer and then reward them for their loyalty and for their advocacy.Enable connections. The last thing is to enable people to connect or transact with your brand. We've got to make it really, really simple for customers to do business with us. We can't make them repeat the steps; we can't make them tell us their identity for the fifth time as they move between organizations. These silos can no longer sustain or deliver a good customer experience. It's extremely important that companies be where customers want them to be—that we create profitable journeys for us and for them.Organizations have to make sure that there is a single source of truth that defines the customer. We have to make sure that the technology applications that we rely on understand not just the dimensions of multichannel, but of cross-channel too. We have to enable social at the very core of the overall architecture. We have to use historical analytics, real-time decisioning as well as predictive analytics to help personalize and drive an experience. And these are all technologies that IT needs, that IT is familiar with, but needs to enable for the line of business that in turn can enable for the end customer.  This means that we've got to make our solutions available to the customers in the cloud.In this new age of the empowered consumer, businesses have to focus on delivery mechanisms that reduce the overall TCO, while driving a rapid rate of innovation and a more rapid rate of deployment. At the Oracle Customer Experience Summit @ OpenWorld, I’ll discuss these issues and more. I hope that you can join us for what promises to be an unforgettable experience.

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  • Absence Management White Papers to Assist with your Implementations

    - by Carolyn Cozart
    Absence Management Setup – Additional Resources PeopleSoft is committed to helping our customers sharing our knowledge expertise in our applications. We have prepared a collection of documents (White Papers) containing examples, tips, and techniques to help you when making important decisions during your Absence Management implementation.   These documents can all be found on My Oracle Support. Absence Management Entitlement and Take Setup This document (Document ID 1493866.1) provides an overview of how to set up the main components of Absence Management, such as Absence Entitlement and Take elements, as well as other supporting elements relevant to your Absence Management implementation. Absence Management System Elements This document (Document ID 1493879.1) provides an overview of the system elements related to Absence Management. System elements are building blocks used during the design and construction of your Absence Rules. Knowing how they work and when to use them should help you expedite the implementation of your Absence Policy rules in your company Absence Management Self Service Setup This document (Document ID 1493867.1) provides an overview and guidance on some of the important areas when setting up Absence Self Service. Throughout this document we are providing examples of different configurations supported in Self Service. 

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  • Oracle Enterprise Manager Ops Center 12c Update 1 is available now

    - by Anand Akela
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Following the announcement of Oracle Enterprise Manager Ops Center 12c on April 4th, we are happy to announce the release of Oracle Enterprise Manager Ops Center 12c update 1. This is a bundled patch release for Oracle Enterprise Manager Ops Center.  Here are the key features of the Oracle Enterprise Manager Ops Center 12c update 1 : Oracle VM SPARC Server Pool HA Policy  Automatically Upgrade from Ops Center 11g update 3 and Ops Center 12c  Oracle Linux 5.8 and 6.x Support  Oracle VM SPARC IaaS (Virtual Datacenters) WANBoot Improvements with OBP Handling Enhancements SPARC SuperCluster Support Stability fixes This new release contains significant enhancements in the update provisioning, bare metal OS provisioning, shared storage management, cloud/virtual datacenter, and networking management sections of the product.  With this update, customers can achieve better handling of ASR faults, add networks and storage to virtual guests more easily, understand IPMP and VLAN configurations better, get a more robust LDAP integration, get  virtualization aware firmware patching, and observe improved product performance across the board.  Customers can now accelerate Oracle VM SPARC and T4 deployments into production . Oracle Enterprise Manager Ops Center 11g and Ops Center 12c customers will now notice the availability of new product update under the Administration tab within the  Browser User Interface (BUI) .  Upgrade process is explained in detail within the Ops Center Administration Guide under “Chapter 10: Upgrading”.  Please be sure to read over that chapter and the Release Notes before upgrading.  During the week of July 9th,  the full download of the product will be available from the Oracle Enterprise Manager Ops Center download website.  Based on the customer feedback, we have changed the updates to include the entire product. Customers no longer need to install Ops Center 12c and then upgrade to the update 1 release.  The can simply install Ops Center 12c update 1 directly.  Here are some of the resources that can help you learn more about the Oracle Enterprise Manager Ops Center and the new update 1. Oracle Enterprise Manager Ops Center OTN site Bi-Monthly Product Demos Oracle Enterprise Manager Ops Center Forum Oracle Enterprise Manager Ops Center MOS Community Watch the recording of Oracle Enterprise Manager 12c launch webcast by clicking the following banner. Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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  • Wordnik Accelerator

    - by prabhpreet
    Wow, creating IE Accelerators is superbly easy. If you want to learn how to create one, go here (some MSDN blog) and the MSDN documentation (clearly written). I was fed up of dictionary.com bringing all those popups and the stupid definitions of Google's dictionary. So I decided to scratch my own itch. I randomly stumbled on the site called Wordnik and it provides with all examples plus definitions plus lots more for words and its popup-free (as far as I know). So I decided to write and accelerator. Here is the source code (Yes, this is it): <?xml version="1.0" encoding="utf-8"?> <os:openServiceDescription xmlns:os="http://www.microsoft.com/schemas/openservicedescription/1.0"> <os:homepageUrl>http://www.wordnik.com</os:homepageUrl> <os:display> <os:name>View on Wordnik</os:name> <os:description>Looking up words on an awesome word site called Wordnik </os:description> <os:icon>http://www.wordnik.com/favicon.ico</os:icon> </os:display> <os:activity category="Define"> <os:activityAction context="selection"> <os:execute method="get" action="http://www.wordnik.com/words/{selection}" ></os:execute> </os:activityAction> </os:activity> </os:openServiceDescription> That’s it. To get it, go here. Enjoy!

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  • Bunny Inc. Season 2: Optimize Your Enterprise Content

    - by kellsey.ruppel
    In a business environment largely driven by informal exchanges, digital assets and peer-to-peer interactions, turning unstructured content into an enterprise-wide resource is the key to gain organizational agility and reduce IT costs. To get their work done, business users demand a unified, consolidated and secure repository to manage the entire life cycle of content and deliver it in the proper format.At Hare Inc., finding information turns to be a daunting and error-prone task. On the contrary, at Bunny Inc., Mr. CIO knows the secret to reach the right carrot! Have a look at the third episode of the Social Bunnies Season 2 to discover how to reduce resource bottlenecks, maximize content accessibility and mitigate risk.

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  • Oracle ATG Ranked "Leader" Once Again In This Year's Gartner Magic Quadrant For E-Commerce

    - by Michael Hylton
    Oracle ATG Web Commerce is in the top portion of the Leaders quadrant once again in this year's Gartner Magic Quadrant for E-Commerce, and gained in “ability to execute” over the 2010 version. Leaders are defined in this Magic Quadrant as technology providers that demonstrate the optimal blend of insight, innovation, execution and the ability to "see around the corner." Oracle ATG Web Commerce is a Leader because it has broadened its e-commerce capabilities with multisite management, a broader range of mobile devices supported and other additions, and Gartner points out ATG’s steady growth in revenue, market share and market visibility. Gartner notes that Oracle made the announcement regarding its acquisition of ATG in November 2010 and this has helped ATG with additional sales, marketing, R&D and global partnerships.Oracle ATG's latest release, Oracle ATG Commerce 10, provides several important enhancements, including multisite management, cross-channel campaign management and support for a broader range of mobile devices, with the addition of merchandising (including updates to the user interface) and promotions applications. The Magic Quadrant focuses on e-commerce for B2B and B2C across industry verticals, including retail, manufacturing, distribution, telecommunications, publishing, media, and financial services. The product should be able to integrate with applications beyond traditional e-commerce channels to meet the emerging customer requirement to transact across channels with a seamless experience.

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  • Oracle ATG Ranked "Leader" Once Again In This Year's Gartner Magic Quadrant For E-Commerce

    - by Michael Hylton
    Oracle ATG Web Commerce is in the top portion of the Leaders quadrant once again in this year's Gartner Magic Quadrant for E-Commerce, and gained in “ability to execute” over the 2010 version. Leaders are defined in this Magic Quadrant as technology providers that demonstrate the optimal blend of insight, innovation, execution and the ability to "see around the corner." Oracle ATG Web Commerce is a Leader because it has broadened its e-commerce capabilities with multisite management, a broader range of mobile devices supported and other additions, and Gartner points out ATG’s steady growth in revenue, market share and market visibility. Gartner notes that Oracle made the announcement regarding its acquisition of ATG in November 2010 and this has helped ATG with additional sales, marketing, R&D and global partnerships.Oracle ATG's latest release, Oracle ATG Commerce 10, provides several important enhancements, including multisite management, cross-channel campaign management and support for a broader range of mobile devices, with the addition of merchandising (including updates to the user interface) and promotions applications. The Magic Quadrant focuses on e-commerce for B2B and B2C across industry verticals, including retail, manufacturing, distribution, telecommunications, publishing, media, and financial services. The product should be able to integrate with applications beyond traditional e-commerce channels to meet the emerging customer requirement to transact across channels with a seamless experience.

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  • Managing Operational Risk of Financial Services Processes – part 1/ 2

    - by Sanjeevio
    Financial institutions view compliance as a regulatory burden that incurs a high initial capital outlay and recurring costs. By its very nature regulation takes a prescriptive, common-for-all, approach to managing financial and non-financial risk. Needless to say, no longer does mere compliance with regulation will lead to sustainable differentiation.  Genuine competitive advantage will stem from being able to cope with innovation demands of the present economic environment while meeting compliance goals with regulatory mandates in a faster and cost-efficient manner. Let’s first take a look at the key factors that are limiting the pursuit of the above goal. Regulatory requirements are growing, driven in-part by revisions to existing mandates in line with cross-border, pan-geographic, nature of financial value chains today and more so by frequent systemic failures that have destabilized the financial markets and the global economy over the last decade.  In addition to the increase in regulation, financial institutions are faced with pressures of regulatory overlap and regulatory conflict. Regulatory overlap arises primarily from two things: firstly, due to the blurring of boundaries between lines-of-businesses with complex organizational structures and secondly, due to varying requirements of jurisdictional directives across geographic boundaries e.g. a securities firm with operations in US and EU would be subject different requirements of “Know-Your-Customer” (KYC) as per the PATRIOT ACT in US and MiFiD in EU. Another consequence and concomitance of regulatory change is regulatory conflict, which again, arises primarily from two things: firstly, due to diametrically opposite priorities of line-of-business and secondly, due to tension that regulatory requirements create between shareholders interests of tighter due-diligence and customer concerns of privacy. For instance, Customer Due Diligence (CDD) as per KYC requires eliciting detailed information from customers to prevent illegal activities such as money-laundering, terrorist financing or identity theft. While new customers are still more likely to comply with such stringent background checks at time of account opening, existing customers baulk at such practices as a breach of trust and privacy. As mentioned earlier regulatory compliance addresses both financial and non-financial risks. Operational risk is a non-financial risk that stems from business execution and spans people, processes, systems and information. Operational risk arising from financial processes in particular transcends other sources of such risk. Let’s look at the factors underpinning the operational risk of financial processes. The rapid pace of innovation and geographic expansion of financial institutions has resulted in proliferation and ad-hoc evolution of back-office, mid-office and front-office processes. This has had two serious implications on increasing the operational risk of financial processes: ·         Inconsistency of processes across lines-of-business, customer channels and product/service offerings. This makes it harder for the risk function to enforce a standardized risk methodology and in turn breaches harder to detect. ·         The proliferation of processes coupled with increasingly frequent change-cycles has resulted in accidental breaches and increased vulnerability to regulatory inadequacies. In summary, regulatory growth (including overlap and conflict) coupled with process proliferation and inconsistency is driving process compliance complexity In my next post I will address the implications of this process complexity on financial institutions and outline the role of BPM in lowering specific aspects of operational risk of financial processes.

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  • Oracle - A Leader in Gartner's MQ for Master Data Management for Customer Data

    - by Mala Narasimharajan
      The Gartner MQ report for Master Data Management of Customer Data Solutions is released and we're proud to say that Oracle is in the leaders' quadrant.  Here's a snippet from the report itself:  " “Oracle has a strong, though complex, portfolio of domain-specific MDM products that include prepackaged data models. Gartner estimates that Oracle now has over 1,500 licensed MDM customers, including 650 customers managing customer data. The MDM portfolio includes three products that address MDM of customer data solution needs: Oracle Fusion Customer Hub (FCH), Oracle CDH and Oracle Siebel UCM. These three MDM products are positioned for different segments of the market and Oracle is progressively moving all three products onto a common MDM technology platform..." (Gartner, Oct 18, 2012)  For more information on Oracle's solutions for customer data in Master Data Management, click here.  

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  • Enabling support of EUS and Fusion Apps in OUD

    - by Sylvain Duloutre
    Since the 11gR2 release, OUD supports Enterprise User Security (EUS) for database authentication and also Fusion Apps. I'll plan to blog on that soon. Meanwhile, the R2 OUD graphical setup does not let you configure both EUS and FusionApps support at the same time. However, it can be done manually using the dsconfig command line. The simplest way to proceed is to select EUS from the setup tool, then manually add support for Fusion Apps using dsconfig using the commands below: - create a FA workflow element with eusWfe as next element: dsconfig create-workflow-element \           --set enabled:true \           --set next-workflow-element:Eus0 \           --type fa \           --element-name faWfe - modify the workflow so that it starts from your FA workflow element instead of Eus: dsconfig set-workflow-prop \           --workflow-name userRoot0 \           --set workflow-element:faWfe  Note: the configuration changes may slightly differ in case multiple databases/suffixes are configured on OUD.

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  • Coherence Management with EM Cloud Control 12c –demo for partners

    - by JuergenKress
    For access to the Oracle demo systems please visit OPN and talk to your Partner Expert We are pleased to announce the availability of the Coherence Management demo that showcases some of the key capabilities of Management Pack for Oracle Coherence and JVM Diagnostics (licensed under WLS Management Pack EE and Management Pack for NonOracle MW). This demo specifically focuses on some of the performance management and configuration management solutions for Oracle Coherence. The demo flow showcases the key enhancements made in Enterprise Manager 12c release which includes new customizable performance summary, cache data management and configuration management. Demo Highlights The demo showcases the following capabilities. Centralized monitoring for enterprise wide Coherence deployments Drill down diagnostics Customizable performance views Monitoring performance trends Monitoring Caches, Nodes, Services, etc Performance and Log Alerts Real-time Java Diagnostics and memory leak analysis Cache Data Management Lifecycle management Provisioning Coherence on a new machine Starting nodes on machine where Coherence is already running Killing a node process Demo Instructions Go to the DSS website for Oracle Partners. On the Standard Demo Launchpad page, under the “Middleware Management” section, click on the link “EM Cloud Control 12c Coherence Management” (tagged as “NEW”). Specific demo launchpad page contains a link to the detailed demo script with instructions on how to show the demo. Read more on Community Events and post your comment here. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Coherence,Coherence demo,DSS,CAF,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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