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  • Webinar: Meeting Customer Expectations in the New Age of Retail

    - by Sanjeev Sharma
    Webcast Date: Thursday, November 8, 2012 Time: 10am PT/ 1pm ET The retail market has expanded into the online, mobile, and social worlds. But the key to success hasn’t changed since the days of traditional, brick-and-mortar business. It’s still about service. A successful retailer today in omni-channel customer engagement must be able to deliver quality service that meets customer expectations. For many retailers, Oracle Web commerce applications help them achieve that success, allowing them to market, interact, and transact across multiple channels in a predictable, consistent, and personalized manner. Join us for this Webcast, and learn what Oracle applications can do for your business. In this session, we will discuss: The significance and dimensions of modern omni-channel customer experience The Oracle Commerce platform Real-world examples of business value derived by running customer-facing applications on Oracle Engineered Systems Register today Speakers: Sanjeev Sharma Principal Product Director, Oracle Exalogic, Oracle Kelly Goetsch Senior Principal Product Manager, Oracle Commerce, Oracle Dan Conway Senior Product Manager, Oracle Retail, Oracle

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  • Accenture Foundation Platform for Oracle

    - by Michelle Kimihira
    Accenture Foundation Platform for Oracle (AFPO) helps clients accelerate deployments on Oracle Fusion Middleware. Version 5 is the latest version and added exciting new capabilities including: integration with Oracle Application Development Framework (ADF) Mobile and Oracle WebCenter. For more information, visit Accenture's Website. Additional Information Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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  • In-Store Innovations with Oracle Retail 14

    - by Marie-Christin Hansen-Oracle
    In this latest video from our demo series filmed at the 2014 NRF BIG Show in New York, Master Principal Consultant Rachel Staniland details innovations in Oracle Retail Stores Solutions. Oracle Retail Stores Solutions provide a brand platform and enable true multichannel retailing. The solution gives retailers improved visibility into store inventory, which both reduces store operating costs and improves the level of customer service offered in-store through store associates. In the below video, Rachel Staniland talks about Oracle Retail’s new tablet POS, coming out the Oracle Retail 14 release, as well innovations made across Store Inventory Management and Point-of-Service solutions. Access more information on Oracle Retail Stores Solutions.

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  • Save the Date for the Oracle Storage Community Forum at Oracle OpenWorld

    - by Ritu Chhibber-Oracle
    Dear Partners, Come and meet Oracle's Top Storage Executives, Architects and Fellow Customers & Partners at the Oracle Storage Community Forum at Oracle OpenWorld on October 1, 2014. This special event will feature interactive sessions on Oracle's Application Engineered Storage strategy, product directions, and real-world customer implementations. Discover the possibilities, as only Oracle can co-engineer hardware with Oracle Database and applications to deliver extreme performance, dynamic automation, management efficiency and cost savings. Storage Forum at Oracle OpenWorld Wednesday, October 1, 20143:30 p.m. - 5:00 p.m. Forum5:00 p.m. - 6:00 p.m. Reception Venue:Metreon – City View135 Fourth Street, Suite 4000,San Francisco, CA 94103 For more details and to register, please click here.

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  • Native JSON-Unterstützung in der Datenbank 12.1.0.2

    - by Carsten Czarski
    Mit dem im Juli 2014 erschienenen Patchset 12.1.0.2 wird die Oracle-Datenbank erstmals mit nativer Unterstützung für JSON ausgestattet: So ist es unter anderem nun möglich ... JSON in Tabellen zu speichern und zu validieren Daten aus JSON-Dokumenten zu extrahieren "Relationale Sichten" auf JSON-Dokumente zu generieren In Tabellen gespeicherte JSON-Dokumente zu indizieren In diesem Tipp erfahren Sie, wie Sie die neuen SQL/JSON-Funktionen (nicht nur mit APEX) praktisch ausnutzen können. Mit diesen neuen SQL-Funktionen wird die erste Hälfte der JSON-Unterstützung in der Oracle-Datenbank - auf SQL-Ebene - umgesetzt. Das mit APEX 5.0 bereits angekündigte PL/SQL Paket APEX_JSON wird die zweite Hälfte, den PL/SQL-Bereich, abdecken - so dass Ihnen spätestens mit APEX 5.0 auf 12.1.0.2 eine komplett JSON-fähige Datenbank zur Verfügung stehen wird. Mehr Information auf dem Event "Development meets Customers" Am 17. September können Sie in Frankfurt noch mehr zu JSON und Oracle 12c erfahren: In der halbtägigen Veranstaltung Oracle Development meets Customers "JSON und die Oracle Database 12c" haben Sie die einmalige Chance, aktuellste Informationen zur neuen JSON-Unterstützung in Oracle12c - direkt aus dem Entwicklungsteam - zu erhalten. Darüber hinaus werden weitere, aktuelle Entwicklerthemen wie node.js, REST-Webservices und andere behandelt. Beda Hammerschmidt, einer der führenden Entwickler der JSON-Datenbank, wird die JSON-Funktionen vorstellen und Tipps & Tricks zu deren Einsatz verraten. Lassen Sie sich diese Gelegenheit nicht entgehen - melden Sie sich gleich an.

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  • Podcast Show Notes: Redefining Information Management Architecture

    - by Bob Rhubart-Oracle
    Nothing in IT stands still, and this is certainly true of business intelligence and information management. Big Data has certainly had an impact, as have Hadoop and other technologies. That evolution was the catalyst for the collaborative effort behind a new Information Management Reference Architecture. The latest OTN ArchBeat series features a conversation with Andrew Bond, Stewart Bryson, and Mark Rittman, key players in that collaboration. These three gentlemen know each other quite well, which comes across in a conversation that is as lively and entertaining as it is informative. But don't take my work for it. Listen for yourself! The Panelists(Listed alphabetically) Andrew Bond, head of Enterprise Architecture at Oracle Oracle ACE Director Stewart Bryson, owner and Co-Founder of Red Pill Analytics Oracle ACE Director Mark Rittman, CIO and Co-Founder of Rittman Mead The Conversation Listen to Part 1: The panel discusses how new thinking and new technologies were the catalyst for a new approach to business intelligence projects. Listen to Part 2: Why taking an "API" approach is important in building an agile data factory. Listen to Part 3: Shadow IT, "sandboxing," and how organizational changes are driving the evolution in information management architecture. Additional Resources The Reference Architecture that is the focus of this conversation is described in detail in these blog posts by Mark Rittman: Introducing the Updated Oracle / Rittman Mead Information Management Reference Architecture Part 1: Information Architecture and the Data Factory Part 2: Delivering the Data Factory Be a Guest Producer for an ArchBeat Podcast Want to be a guest producer for an OTN ArchBeat podcast? Click here to learn how to make it happen.

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  • How-to enable user session time out warning (JDev 11.1.1.4)

    - by frank.nimphius
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle JDeveloper 11.1.1.4 contains a new session time-out warning functionality. Quoting the Oracle® Fusion Middleware Web User Interface Developer's Guide for Oracle Application Development Framework11g Release 1 (11.1.1.4.0) documentatiom http://download.oracle.com/docs/cd/E17904_01/web.1111/b31973/ap_config.htm#BABFIGBA "When a request is sent to the server, a session timeout value is written to the page and the session timeout warning interval is defined by the context parameter  oracle.adf.view.rich.sessionHandling.WARNING_BEFORE_TIMEOUT. The user is given the opportunity to extend the session in a warning dialog, and a notification is sent when the session has expired and the page is refreshed. Depending on the application security configuration, the user may be redirected to the log in page when the session expires. Use the oracle.adf.view.rich.sessionHandling.WARNING_BEFORE_TIMEOUT context parameter to set the number of seconds prior to the session time out when a warning dialog is displayed. If the value of WARNING_BEFORE_TIMEOUT is less than 120 seconds, if client state saving is used for the page, or if the session has been invalidated, the feature is disabled. The session time-out value it taken directly from the session. Example A-3 shows configuration of the warning dialog to display at 120 seconds before the time-out of the session. Example A-3 Configuration of Session Time-out Warning <context-param>    <param-name>        oracle.adf.view.rich.sessionHandling.WARNING_BEFORE_TIMEOUT   </param-name>    <param-value>120</param-value> </context-param> The default value of this parameter is 120 seconds. To prevent notification of the user too frequently when the session time-out is set too short, the actual value of WARNING_BEFORE_TIMEOUT is determined dynamically, where the session time-out must be more than 2 minutes or the feature is disabled.

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  • Oracle's Web 2.0 Strategy for CRM

    Mark Woollen,Vice President, CRM Product Strategy tells listeners how Oracle's Social CRM Applications harness the latest Web 2.0 technology to create highly intuitive and focused applications for sales users today.

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  • SMART Technologies E-Business Suite Release 12 Success

    Get smart about E-Business Suite Release 12 implementation with this customer success story. Hear Mike Battistel, VP Information Systems – SMART Technologies, discuss why they selected E-Business Suite Release 12, the implementation process, what benefits they have gained and lessons learned along the way. SMART Technologies is both the industry pioneer and market-segment leader in easy-to-use interactive whiteboards and other group collaboration tools.

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  • MySQL im 1-Click-Programm

    - by swalker
    OPN-Partner der Stufe „Silber“ sowie Remarketer, die Transaktionen über autorisierte Remarketer VADs abwickeln, können nun Abonnements für MySQL Standard Edition und Enterprise Edition über das 1-Click-Programm wiederverkaufen. Silber OPN-Mitglieder können außerdem unbefristete Lizenzen für MySQL SE und EE wiederverkaufen. Die neuesten Informationen finden Sie unter Oracle 1-Click Technology für mittelständische Unternehmen.

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  • The biggest ADF conference "down under"

    - by Chris Muir
    While Oracle Open World is the place to be for ADF presentations, for Aussies living in Perth, San Francisco is a tad far away (believe me from experience, the 23hrs flight from PER-SYD-SFO is tedious).  That's why I'm very excited to see that the Australian Oracle User Group at this year's Perth conference is running its largest set of ADF presentation to date: 5! Okay, it doesn't compare to the 60 ADF sessions at OOW, but it's a small conference of around 300 people that runs for 2 days with 54 sessions total, not 40000 people that runs for 5 days with 1900+ sessions, so I think that's a good effort for a conference that's at the end of the earth! What's even better about this year's conference, is the AUSOUG conference is moving away from just consultants and Oracle staff presenting, but will also include customers presenting on ADF too.  This again proves Perth is a little ADF hotspot, which puts a tear to an ADF product manager's eye let me tell you ;-) The ADF sessions will include: Kevin Payne - JWH Group - ADF Mobile Application Development Matthew Carrigy - Department of Finance Western Australia - The times, they are a-changin’ - An Oracle Forms to JDeveloper ADF  Case Study Penny Cookson & Chris Noonan - Sage Computing Services - Impress your bosses with JDeveloper ADF dashboards on their iPads ...oh and... Chris Muir - Oracle Corporation - Speed-Dating Oracle JDeveloper 12c and Oracle ADF New Features  Chris Muir - Oracle Corporation - Develop Mobile Apps for Smart Devices: Converging Web and Native Applications You can check out the conference schedule here.  I hope you'll support these ADF presenters by attending the AUSOUG Perth conference, I look forward to seeing you there.

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  • How to Achieve Real-Time Data Protection and Availabilty....For Real

    - by JoeMeeks
    There is a class of business and mission critical applications where downtime or data loss have substantial negative impact on revenue, customer service, reputation, cost, etc. Because the Oracle Database is used extensively to provide reliable performance and availability for this class of application, it also provides an integrated set of capabilities for real-time data protection and availability. Active Data Guard, depicted in the figure below, is the cornerstone for accomplishing these objectives because it provides the absolute best real-time data protection and availability for the Oracle Database. This is a bold statement, but it is supported by the facts. It isn’t so much that alternative solutions are bad, it’s just that their architectures prevent them from achieving the same levels of data protection, availability, simplicity, and asset utilization provided by Active Data Guard. Let’s explore further. Backups are the most popular method used to protect data and are an essential best practice for every database. Not surprisingly, Oracle Recovery Manager (RMAN) is one of the most commonly used features of the Oracle Database. But comparing Active Data Guard to backups is like comparing apples to motorcycles. Active Data Guard uses a hot (open read-only), synchronized copy of the production database to provide real-time data protection and HA. In contrast, a restore from backup takes time and often has many moving parts - people, processes, software and systems – that can create a level of uncertainty during an outage that critical applications can’t afford. This is why backups play a secondary role for your most critical databases by complementing real-time solutions that can provide both data protection and availability. Before Data Guard, enterprises used storage remote-mirroring for real-time data protection and availability. Remote-mirroring is a sophisticated storage technology promoted as a generic infrastructure solution that makes a simple promise – whatever is written to a primary volume will also be written to the mirrored volume at a remote site. Keeping this promise is also what causes data loss and downtime when the data written to primary volumes is corrupt – the same corruption is faithfully mirrored to the remote volume making both copies unusable. This happens because remote-mirroring is a generic process. It has no  intrinsic knowledge of Oracle data structures to enable advanced protection, nor can it perform independent Oracle validation BEFORE changes are applied to the remote copy. There is also nothing to prevent human error (e.g. a storage admin accidentally deleting critical files) from also impacting the remote mirrored copy. Remote-mirroring tricks users by creating a false impression that there are two separate copies of the Oracle Database. In truth; while remote-mirroring maintains two copies of the data on different volumes, both are part of a single closely coupled system. Not only will remote-mirroring propagate corruptions and administrative errors, but the changes applied to the mirrored volume are a result of the same Oracle code path that applied the change to the source volume. There is no isolation, either from a storage mirroring perspective or from an Oracle software perspective.  Bottom line, storage remote-mirroring lacks both the smarts and isolation level necessary to provide true data protection. Active Data Guard offers much more than storage remote-mirroring when your objective is protecting your enterprise from downtime and data loss. Like remote-mirroring, an Active Data Guard replica is an exact block for block copy of the primary. Unlike remote-mirroring, an Active Data Guard replica is NOT a tightly coupled copy of the source volumes - it is a completely independent Oracle Database. Active Data Guard’s inherent knowledge of Oracle data block and redo structures enables a separate Oracle Database using a different Oracle code path than the primary to use the full complement of Oracle data validation methods before changes are applied to the synchronized copy. These include: physical check sum, logical intra-block checking, lost write validation, and automatic block repair. The figure below illustrates the stark difference between the knowledge that remote-mirroring can discern from an Oracle data block and what Active Data Guard can discern. An Active Data Guard standby also provides a range of additional services enabled by the fact that it is a running Oracle Database - not just a mirrored copy of data files. An Active Data Guard standby database can be open read-only while it is synchronizing with the primary. This enables read-only workloads to be offloaded from the primary system and run on the active standby - boosting performance by utilizing all assets. An Active Data Guard standby can also be used to implement many types of system and database maintenance in rolling fashion. Maintenance and upgrades are first implemented on the standby while production runs unaffected at the primary. After the primary and standby are synchronized and all changes have been validated, the production workload is quickly switched to the standby. The only downtime is the time required for user connections to transfer from one system to the next. These capabilities further expand the expectations of availability offered by a data protection solution beyond what is possible to do using storage remote-mirroring. So don’t be fooled by appearances.  Storage remote-mirroring and Active Data Guard replication may look similar on the surface - but the devil is in the details. Only Active Data Guard has the smarts, the isolation, and the simplicity, to provide the best data protection and availability for the Oracle Database. Stay tuned for future blog posts that dive into the many differences between storage remote-mirroring and Active Data Guard along the dimensions of data protection, data availability, cost, asset utilization and return on investment. For additional information on Active Data Guard, see: Active Data Guard Technical White Paper Active Data Guard vs Storage Remote-Mirroring Active Data Guard Home Page on the Oracle Technology Network

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  • Final agenda - Oracle Exadata & Manageability Partner Community Forum at OpenWorld

    - by Javier Puerta
    Just a few days for Oracle OpenWorld and our Exadata & Manageability Partner Community Forum for EMEA partners. The event will take place on the afternoon of Monday, October 1st, 2012 during the Oracle OpenWorld week. For all partners that have confirmed their attendance to the event, find below the final detailed agenda. I look forward to meeting again in San Francisco with all of you who can attend the event and hope that you will find the sessions useful for your business.   FINAL AGENDAOracle Exadata & ManageabilityEMEA Partner Community Forum at Oracle OpenWorld 2012 in San Francisco, USAMonday, October 1st, 20112 Detailed agenda Time Session Speaker 15:30 Reception of participants - Networking coffe served 16:00 Welcome Hans-Peter Kipfer, VP Engineered Systems, Oracle EMEA 16:10 Next challenges in building and managing clouds Javier Cabrerizo, VP, Global Business Development for Exadata, Oracle Corp. 16:30 Partner experience 1.- IT modernization, simplification and cost reduction: The case of a customer in Transportation & Logistics with custom applications and SAP. The Technological Renewal Model built by aligning the innovation of Oracle's Engineered Systems and Capgemini's service delivery excellence has resulted in significant cost savings for the client. Francisco Bermúdez, Country Leader Infrastructure Services, Capgemini, Spain 16:55 Partner experience 2.- The Nvision cloud project NCloud is an innovative design that combines advanced technical solutions, virtualization, and dynamic management of IT resources, providing a complete "as-a-Service" offering for Infrastructure, Database, Middleware, and Applications. Dmitry Krasilov, Head of Oracle Competence Center, Nvision Group, Russia 17:20 Partner experience 3.- From Exadata Ready to Exadata Optimized: An ISV Experience The experience of WeDo Technologies in the process and benefits that started as an Exadata Ready certification and ended up as an Exadata Optimized. Miguel Alves,  Product Business Solutions Manager, Wedo Technologies, Portugal 17:45 Next steps in engaging with Oracle Cengiz Yilmaz, Director Partner Strategy, Oracle EMEA Engineered SystemsPatrick Rood, Manageability Partner Business, Oracle EMEA 18:00 Wrap-up & Networking Time and Location:Monday, October 1st, 2012, 15:30 - 18:00 PST Grand Hyatt San Francisco, 345 Stockton Street, San Francisco (Conference Theater) (It is a 15 minute walk from OOW Moscone Center. See directions here)  

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  • Final agenda - Oracle Exadata & Manageability Partner Community Forum at OpenWorld

    - by Javier Puerta
    Just a few days for Oracle OpenWorld and our Exadata & Manageability Partner Community Forum for EMEA partners. The event will take place on the afternoon of Monday, October 1st, 2012 during the Oracle OpenWorld week. For all partners that have confirmed their attendance to the event, find below the final detailed agenda. I look forward to meeting again in San Francisco with all of you who can attend the event and hope that you will find the sessions useful for your business.   FINAL AGENDAOracle Exadata & ManageabilityEMEA Partner Community Forum at Oracle OpenWorld 2012 in San Francisco, USAMonday, October 1st, 20112 Detailed agenda Time Session Speaker 15:30 Reception of participants - Networking coffe served 16:00 Welcome Hans-Peter Kipfer, VP Engineered Systems, Oracle EMEA 16:10 Next challenges in building and managing clouds Javier Cabrerizo, VP, Global Business Development for Exadata, Oracle Corp. 16:30 Partner experience 1.- IT modernization, simplification and cost reduction: The case of a customer in Transportation & Logistics with custom applications and SAP. The Technological Renewal Model built by aligning the innovation of Oracle's Engineered Systems and Capgemini's service delivery excellence has resulted in significant cost savings for the client. Francisco Bermúdez, Country Leader Infrastructure Services, Capgemini, Spain 16:55 Partner experience 2.- The Nvision cloud project NCloud is an innovative design that combines advanced technical solutions, virtualization, and dynamic management of IT resources, providing a complete "as-a-Service" offering for Infrastructure, Database, Middleware, and Applications. Dmitry Krasilov, Head of Oracle Competence Center, Nvision Group, Russia 17:20 Partner experience 3.- From Exadata Ready to Exadata Optimized: An ISV Experience The experience of WeDo Technologies in the process and benefits that started as an Exadata Ready certification and ended up as an Exadata Optimized. Miguel Alves,  Product Business Solutions Manager, Wedo Technologies, Portugal 17:45 Next steps in engaging with Oracle Cengiz Yilmaz, Director Partner Strategy, Oracle EMEA Engineered SystemsPatrick Rood, Manageability Partner Business, Oracle EMEA 18:00 Wrap-up & Networking Time and Location:Monday, October 1st, 2012, 15:30 - 18:00 PST Grand Hyatt San Francisco, 345 Stockton Street, San Francisco (Conference Theater) (It is a 15 minute walk from OOW Moscone Center. See directions here)  

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  • Oracle SOA Suite, the Most Capable Tool for Every Possible Integration Challenge

    - by Demed L'Her
    session ID: CON8601 - when: Monday, Oct. 1, 10:45am-11:45am - where: Moscone South 102 "Oracle SOA Suite, the Most Capable Tool for Every Possible Integration Challenge" is the name of the session I will be delivering at Oracle OpenWorld this year. I'm usually going for more subdued titles but decided to remove the gloves this year, at the risk of sounding arrogant! While we have a number of worthy competitors in various areas of integration no one can really compete with the breadth and reliability of Oracle SOA Suite. This session is primarily intended for people who are not yet familiar with Oracle SOA Suite (i.e. if you are an existing customer your time might be better spent at some of the other sessions we have on the topic). I will provide an overview of Oracle SOA Suite, the customers using it and the types of challenges they are solving with it: from integrating Oracle Applications (E-Business Suite, Siebel, PeopleSoft, RightNow, Taleo etc.) to third-party applications (did you know that over a third of our customers actually use us to integrate SAP?), mainframes and a variety of technologies. We will talk about some emerging trends and problems that our users are solving with the product: cloud integration, B2B consolidation and mobile-enablement. I will also briefly touch upon the exciting projects we are doing with Oracle Event Processing, in the domain of "Fast Data" and "Big Data". Last but not least, I will be joined on stage by Venktesh Maudgalya, Director at Electronic Arts. Venktesh will bring his customer perspective and explain how EA leveraged Oracle SOA Suite to implement iHub, the massive integration hub that interconnects all their applications (E-BusinessSuite, Hyperion, Demantra, Peoplesoft, Salesforce.com, Kronos, Teradata, GXS etc.) and carries 3/4 of their revenue flows. I just picked up my badge and will be kicking off the festivities tomorrow talking to partners in a pre-OOW briefing at the Oracle Headquarters - see you next week! PS: if you're going to tweet about Oracle SOA Suite next week please make sure to use the #oraclesoa and #oow hashtags so that we can track and amplify your tweets!

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  • The OTN Lounge at JavaOne

    - by Tori Wieldt
    This year, the Oracle Technology Network Lounge at JavaOne will be in the Hilton Ballroom, right in the center of the JavaOne DEMOgrounds. We'll have Java experts, community members and OTN staff to answer your questions. We've also even created a "Mini Theater" for casual demos from community members (and you too, if you ask nicely and we can fit you in). We'll have a detailed schedule up soon. We're waiting for you! Tori Wieldt (@Java) will be in the booth, doing interviews for the Youtube/Java channel. Sonya Barry (@Javanetbuzz) will be around with the Java.net experts. Yolande Poirier will be there to discuss Making the Future Java for the next generation of Java developers. What would the lounge be without swag? Scan your badge each day for a raffle of great prizes, and of course, we'll have OTN T-shirts and some surprises throughout the week. Follow @JavaOneConf for details and updates. The Java DEMOgrounds will show you the latest in Java technologies, from team members who create and maintain Java, including: Recent and upcoming features for Java SE GlassFish Server Open Source Edition Java EE in Action Next-Generation Applications Java EE 7, HTML5, WebSockets, Caching JavaFX: The Rich Client Platform Rich, Compelling UI with JavaFX on Embedded Systems Java ME Embedded: Small, Intelligent, Connected Cutting-Edge JDK 7 and Java EE 6 Support with NetBeans Oracle Eclipse Projects Come by, find a couch, charge your laptop and meet old and new friends.

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  • Social Analytics and the Customer

    - by David Dorf
    Many successful retailers put the customer at the center of everything they do, so its important that the customer is modeled correctly across all their systems.  The path to omni-channel starts and ends with the customer so at ARTS, our next big project is focused on ensuring a consistent representation of customers across our transactional data model, datawarehouse model, and XML schemas.  Further, we've started a new whitepaper that describes how Big Data and Social Media Analytics should be leveraged by retailers to add and additional level of customer insight. Let's start by taking a closer look at the meaning of social analytics.  Here's my definition: Social Analytics, in the retail context, describes the analysis of data obtained from social media sources in an effort to better comprehend and interact with the community of consumers.  This discipline seeks to understand what’s being said by the community about brands and products (“monitoring”), as well as understand the behaviors of those in the community (“profiling”).  The results are used to enforce the brand image, improve product decisions, and better focus marketing, all of which lead to increased sales. To help illustrate the facets of social analytics, I drew the diagram below which was originally published by Retail Touchpoints. There are lots of tools on the market that allow retailers to monitor social media for brand and product mentions.  These include analysis of sentiment, reach, share of voice, engagement, etc.  When your brand is mentioned, good or bad, its an opportunity to engage with the customer and possibly lead to a sale.  Because products are not always unique, its much more difficult to monitor product mentions, but detecting product trends early can help a retailer make better merchandising decisions, especially in fashion. Once a retailer understands what's being said, the next step is learn more about who's saying it.  That involves profiling customers beyond simple demographics to understand their motivations.  Much can be learned from patterns, and even more when customers voluntarily share their data.  Knowing that a customer is passionate about, for example, mountain biking allows the retailer to make relevant offers on helmets, ask for opinions on hydration, and help spread marketing messages. Social analytics has many facets that benefit retailers, some of which are easy but many of which are hard.  Its important for the CMO and CIO to work closely together to plan for these capabilities and monitor the maturity of tools on the market.  This is an area that will separate winners from losers.

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  • Best Practices to Accelerate Oracle VM Server Deployments

    - by Honglin Su
    IOUG (Independent Oracle User Group) Virtualization SIG is hosting the webcast on the best practices of Oracle VM server virtualization. The upcoming event is scheduled on July 11 with the focus on Oracle VM Server on SPARC. Register here. Areas addressed will include recommended practices for installation, maintenance, performance, and reliability.  Topics will include sizing, resource allocation, multiple I/O domain configurations for availability, secure live migration, selection of I/O backends, and I/O virtualization.  To learn the best practices on Oracle VM Server for x86,  watch the session replay here.

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  • Pricing: Meet or Beat?

    - by charles.knapp
    My home dishwasher started making some really interesting noises. I heard radio advertisements from two retailers who promised to meet any competitor's price. Then, I heard another retailer promising that their everyday prices beat their competitors. That got me to thinking about the power of pricing and promotions in the marketing mix (product, price, placement, promotions, and people). What is more powerful to say in a competitive market: your company will meet a similar offer, or your company will beat the others? Will you sell more if you meet or if you beat? I found that the retailer who promised to beat the others really had the best everyday pricing. Even better for me, another retailer had an exclusive promotional sale for long-term customers. Their loyalty promotion beat the best everyday discounter. So, I got the quality and performance I wanted at a tremendous price. So, I have two challenges for marketers. First, where you really have to compete on price as a dominant factor, give people strong reasons to do business with you. If you try to meet other's prices, make the leap to actually beat and not merely meet. Second, upgrade your firm's capabilities where needed. Oracle offers a complete range of great CRM software for loyalty management, marketing promotions, and pricing management that will help you to grow your business.

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  • Bootcamps im November in München

    - by A&C Redaktion
    Oracle Business Process Management Suite 11g (BPM) – Technisches Training Hands-on Workshop für Presalesmitarbeiter und Implementierer Der Schwerpunkt des Kurses liegt auf der Entwicklung von Prozessen in der Entwicklungsumgebung für die BPM Suite 11g, dem JDeveloper 11g. Die modellierten Prozesse werden am Ende zur Ausführung gebracht und über den Oracle Enterprise Manager überwacht. 14.-15.11.2012, 10:00-17:00 Uhr – MünchenReferenten: Gerd Schüssler, Evgenia RosaOracle Service Orientierte Architektur Suite 11g (SOA) – Technisches TrainingHands-on Workshop für Presalesmitarbeiter und Implementierer Der Schwerpunkt des Bootcamps liegt auf der Integration der wichtigsten SOA Komponenten zusammen mit einer Einführung in verwandte Konzepte. Praktische Kursanteile helfen dabei die gesamte Implementierung zu verstehen und zeigen wie die Oracle SOA Suite 11g Komponenten konfiguriert und eingesetzt werden können. 28.-30.11.2012, 10:00-17:00 Uhr – MünchenReferenten: Kersten Mebus, Marcel Amende

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  • General Availability of Oracle E-Business Suite Plug-in 12.1.0.1.0

    - by user810030
    We are pleased to announce the General Availability of Oracle E-Business Suite Plug-in 12.1.0.1.0, an integral part of Application Management Suite for Oracle E-Business Suite. The combination of Enterprise Manager 12c Cloud Control and the Application Management Suite combines functionality that was available in the standalone Application Management Pack for Oracle E-Business Suite and Application Change Management Pack for Oracle E-Business Suite with Oracle’s Real User Experience Insight product and the Configuration & Compliance capabilities to provide the most complete solution for managing Oracle E-Business Suite applications. The features that were available in the standalone management packs are now packaged into the Oracle E-Business Suite Plug-in, which is now fully certified with Oracle Enterprise Manager 12c Cloud Control. This latest plug-in extends Cloud Control with E-Business Suite specific system management capabilities and features enhanced change management support. This new release offers the following key enhancements: General: Oracle Enterprise Manager 12c Base Platform uptake: All components of the management suite are certified with Oracle Enterprise Manager 12c Cloud Control. Security: Privilege Delegation: The Oracle E-Business Suite Plug-in now extends Enterprise Manager’s privilege delegation through Sudo and PowerBroker to Oracle E-Business Suite Plug-in host targets.  Privileges and Roles for Managing Oracle E-Business Suite: This release includes new ready-to-use target and resource privileges to monitor, manage, and perform Change Management functionality.  Cloning: Named Credentials Uptake in Cloning: The Clone module transactions now let users leverage the Named Credential feature introduced in Enterprise Manager 12c, thereby passing all the benefits of Named Credentials features in Enterprise Manager to the Oracle E-Business Suite Plug-in users.  Smart Clone improvements: The new and improved Smart Clone UI supports the adding of "pre and post" custom steps to a copy of the ready-to-use cloning deployment procedure. Now a user can pass parameters to the custom steps through the interview screen of the UI as well as pass ready-to-use parameters to the custom steps.  Change Management Enhancements Application Management Suite for Oracle E-Business Suite provides a centralized view to monitor and orchestrate changes (both functional and technical) across multiple Oracle E-Business Suite systems. In this latest release, it provides even more control and flexibility in managing Oracle E-Business Suite changes. Customization Manager: Support for longer file names: Customization Manager now handles file names up to thirty characters in length.  Patch Manager: Queuing of Patch Manager Runs: This feature allows patch runs to queue up if Patch Manager detects a specific target is in a blackout state.  Multi-node system patching: The patch run interview has been enhanced to allow Enterprise Manager Administrator to choose which nodes adpatch will run on.  New AD Administration Options: The patch run interview has been extended to include AD Administration Options "Relink Application Programs", "Generate Product Jars Files", "Generate Report Files", and "Generate Form Files".  Release Technical Details Product documentation for the plug-in is available on My Oracle Support as note 1434392.1.  The Oracle E-Business Suite Plug-in can be accessed in one of the following ways:  Fresh install  Enterprise Manager Store  Oracle Software Delivery Cloud Upgrades  Oracle Technology Network Please refer to the Application Management Pack for Oracle E-Business Suite Guide for further details.  Related Software Component Oracle Real User Experience Insight 12.1.0.0.1  Product documentation is available on Oracle Technology Network in the "Oracle Enterprise Manager 12c Release 1 (12.1) Documentation" set under the "Associated Document" tab. (http://docs.oracle.com/cd/E26370_01/index.htm)  Product may be downloaded individually from Oracle Technology Network software download page for Oracle Enterprise Manager under "Additional Enterprise Manager Downloads." (http://www.oracle.com/technetwork/oem/grid-control/downloads/index.html)  Product may also be downloaded individually from the Oracle Software Delivery Cloud. Select "Oracle Enterprise Manager" product pack, "Oracle Real User Experience Insight 12c Release 1 Media Pack for x8  Collateral Can be accessed on the Application Management Page on Oracle Technology Network

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  • E-Business Suite Proactive Support - Workflow Analyzer

    - by Alejandro Sosa
    Overview The Workflow Analyzer is a standalone, easy to run tool created to read, validate and troubleshoot Workflow components configuration as well as runtime. It identifies areas where potential problems may arise and based on set of best practices suggests the Workflow System Administrator what to do when such potential problems are found. This tool represents a proactive way to verify Workflow configuration and runtime data to prevent issues ahead of time before they may become of more considerable impact on a production environment. Installation Since it is standalone there are no pre-requisites and runs on Oracle E-Business applications from 11.5.10 onwards. It is installed in the back-end server and can be run directly from SQL*Plus. The output of this tool is written in a HTML file friendly formatted containing the following on both workflow Components configuration and Workflow Runtime data: Workflow-related database initialization parameters Relevant Oracle E-Business profile option values Workflow-owned concurrent programs schedule and Workflow components status Workflow notification mailer configuration and throughput via related queues and table Workflow-relevant recommended and critical one-off patches as well as current code level Workflow database footprint by reading Workflow run-time tables to identify aged processes not being purged. It also checks for large open and closed processes or unhealthy looping conditions in a workflow process, among other checks. See a sample of Workflow Analyzer's output here.  Besides performing the validations listed above, the Workflow Analyzer provides clarification on the issues it finds and refers the reader to specific Oracle MOS documents to address the findings or explains the condition for the reader to take proper action. How to get it? The Workflow Analyzer can be obtained from Oracle MOS Workflow Analyzer script for E-Business Suite Workflow Monitoring and Maintenance (Doc ID 1369938.1) and the supplemental note How to run EBS Workflow Analyzer Tool as a Concurrent Request (Doc ID 1425053.1) explains how to register and run this tool as a concurrent program. This way the report from the Workflow Analyzer can be submitted from the Application and its output can be seen from the application as well.

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  • Oracle eAM Webcast Series Announced (May-Dec 2010)

    - by [email protected]
    A series of free webinars with ReliabilityWeb will present key product capabilitiesof Oracle eAM and how they support maintenance and reliability best practices. Through this web-seminar series,companies can understand how to achieve better ROI. ReliabilityWeb will be using this as a key component of their initiative tobuild a stronger Oracle community.  For Oracle this program demonstrates leadership and commitment to the Maintenance SystemsMarketplace. Topics: (note all times are EAST)1. How can Oracle eAM enhance and support your reliability program? (May 13,2010) (1-2PM - all times East)) 2. Upgrading to Oracle eAM R12  - What's the value, when's the right time,what's involved and how do you get there? (June 17, 2010) (1-2PM) 3. Improving maintenance and reliability by aligning people, processes andsystems. (July 15, 2010) (1-2PM) 4. Using Oracle eAM to drive your Condition Based Maintenance program. (July29, 2010) (1-2PM) 5. Why and how do you get the power of Oracle eAM out to the people that arereally doing maintenance the technicians. (August 12, 2010) (1-2PM) 6. Standardizing and streamlining your maintenance work with Oracle eAM.(September 16, 2010 (1-2PM) 7. Standardizing maintenance and reliability data - How do you get there?(October 21, 2010 (1-2PM) 8. Using Oracle eAM to establish a Failure Reporting and Corrective ActionSystems (FRACAS). (November 18, 2010) (1-2PM)9. Maintenance Work Scheduling in Oracle eAM - Capabilities and Limitations(December 16, 2010) (1-2PM)to Register:   <http://img.gotomeeting.com/g2mimages/1x1.gif> <http://www1.gotomeeting.com/g2w/images/298420256/73664767535782300/embed.jpg>For additional information contact Jay West, EAM Master,+1.205.515.4326            

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