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• The Boston Globe Delivers Higher Satisfaction and Efficiency with Omni-Channel Support

  - by Tony Berk

  Unify customer interactions. Improve customer satisfaction. Increase agent efficiency. Better informed business decisions. These sound like a good set of goals for any business. Actually implementing processes to affect all of these is not necessarily easy for every business. On top of the normal challenges, throw in a rapidly changing industry and the challenge sounds daunting. But that's exactly what The Boston Globe took on, and customers are benefiting from a much improved experience. “We feel like we hit the bull’s eye with finding the right solution to support the growing digital environment,” said Robert Saurer, The Boston Globe's director of customer care and marketing.Oracle's RightNow CX solutions helped The Boston Globe to manage approximately 60,000 calls each month and respond to 5,000 monthly e-mails. More importantly, Web self-service rates are exploding and the online subscriber's most preferred support channel is chat. And what about social? The Boston Globe customer support team offers the same great level of support on their Facebook page and is monitoring Twitter and YouTube too! Read the full Customer Experience success story on The Boston Globe here.

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• Splitting a tetris game apart - where to put time-management?

  - by nightcracker

  I am creating a tetris game in C++ & SDL, and I'm trying to do it "good" by making it object-oriented and keeping scopes small. So far I have the following structure: A main with some lowlevel SDL set up and handling input A game class that keeps track of score and provides the interface for main (move block down, etc) A map class that keeps track of the current game field, which blocks are where. Used by the game class. A block class that consists of the current falling block, used by game. A renderer class abstracting low level SDL to a format where you render "tetris blocks". Used by map and block. Now I have a though time where to place the time-management of this game. For example, where should be decided when a block bumps the bottom of the screen how long it takes the current block locks in place and a new block spawns? I also have an other unrelated question, is there some place where you can find some standard data on tetris like standard score tables, rulesets, timings, etc?

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• WebCenter at Oracle Day Toronto

  - by Lance Shaw

  The Oracle Day event took place in Toronto yesterday at the Hyatt Regency Hotel downtown.  Attendance was excellent and it was standing room only at the keynote sessions.   Anytime the venue has to bring in chairs to handle the overflow crowd, you know there is a lot of interest! This year, WebCenter was featured prominently as part of the Fusion Middleware session track.  What was interesting to see was just how many customers are interested in consolidating and simplifying their existing infrastructure.  So many companies are still struggling with information silos such as file shares, SharePoint Sites and a myriad of departmental or process-centric repositories.  Naturally, these get more and more expensive to manage over time so there is a high level of interest in reducing the size, scope and cost of this infrastructure.  When companies see how they can use Fusion Middleware and related technologies to integrate with WebCenter Content, Imaging and other solutions to centralize content delivery across business applications, they quickly realize that there are significant cost savings to be had. Oracle Day Events are happening all over the world and there is likely going to be one near you.  To check out the full list and to register, visit the Event page here.  It is a great way to not only hear about WebCenter and how it can be used to your advantage, but also a great way to learn about the broader set of related products in the Fusion Middleware portfolio that are available to extend and enhance the power of your particular business solutions. If you cannot make it, or missed the event in your area, be sure to visit our new WebCenter Content page with a variety of informative assets all in one simple location.  It's a new page designed to provide you with easy access to customer stories, videos, whitepapers, webcasts and more.  We hope you find it valuable!

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• Why is CS never a topic of conversation of the layman? [closed]

  - by hydroparadise

  Granted, every profession has it's technicalities. If you are an MD, you better know the anatomy of the human body, and if you are astronomer, you better know your calculus. Yet, you don't have to know these more advance topics to know that smoking might give you lung cancer because of carcinogens or the moon revolves around the earth because of gravity (thank you Discovery Channel). There's sort of a common knowledge (at least in more developed countries) of these more advanced topics. With that said, why are things like recursive descent parsing, BNF, or Turing machines hardly ever mentioned outsided 3000 or 4000 level classes in a university setting or between colleagues? Even back in my days before college in my pursuit of knowledge on how computers work, these very important topics (IMHO) never seem to get the light of day. Many different sources and sites go into "What is a processor?" or "What is RAM?", or "What is an OS?". You might get lucky and discover something about programming languages and how they play a role in how applications are created, but nothing about the tools for creating the language itself. To extend this idea, Dennis Ritchie died shortly after Steve Jobs, yet Dennis Ritchie got very little press compared to Steve Jobs. So, the heart of my question: Does the public in general not care to hear about computer science topics that make the technology in their lives work, or does the computer science community not lend itself to the general public to close the knowledge gap? Am I wrong to think the general public has the same thirst for knowledge on how things work as I do? Please consider the question carefully before answering or vote closing please.

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• Oracle Customer Experience (CX) Solutions Make Retailers Merry

  - by Tuula Fai

  Tis the season to be jolly. If you’re a retailer, your level of jolliness depends on sales. So you watch trends like U.S. store traffic increasing 3.5% to 308 million on Black Friday but sales actually falling 1.8% to $11.2 billion. Fortunately, by the end of November, retail sales were up 3.7% over the previous year, thanks to life recovering after Hurricane Sandy. And online sales topped $1 billion for the first time ever! Who are the companies improving their sales online? They are big names like Walgreen’s Drugstore.com, Nordstrom’s HauteLook, and Intuit. More importantly, how are they doing it? They use cutting-edge business practices enabled by Oracle’s CX Cloud Service & Support solutions to: Increase conversions rates and order sizes (Customer Acquisition) Enhance customer satisfaction and loyalty (Customer Retention) Reduce contact center costs and improve agent productivity (Operational Efficiency). Acquisition + Retention + Operational Efficiency = Sustainable Growth and Profits. That’s the magic formula for retail customer service success. Don’t take our word for it. Look at the results of these Oracle customers: Walgreen’s Drugstore—30% sales conversion rate on chat sessions with 20% increase in shopping cart size Nordstrom’s HauteLook—40,000+ interactions per month—20% growth over last year— efficiently managed by 40 agents, with no increase in IT costs Intuit—50% increase in customer satisfaction and 70% decrease in cost per interaction Using Oracle’s CX Cloud & Service solutions, these retailers deliver consistent, relevant, and personalized experiences across all touchpoints, including social, mobile, and web. Their ability to connect with customers anytime, anywhere—providing the right answer at the right time—helps them create a defensible advantage in the marketplace. Want to learn more? Please visit http://www.oracle.com/goto/cloudlaunchpad for free resources on delivering exceptional customer service in the Cloud. Also, watch our YouTube channel to learn more about seamless multichannel retail and Winston Furnishings’ exceptional customer experience.

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• Learning curve webdevelopment

  - by refro

  At the moment our team has a huge challenge, we're being asked to deliver a new GUI for an embedded controller. De deadline is very tight and is set on april 2013. Our team is very diverse some people are on the level of functional programming (mostly C), others (including myself) also master object oriented programming (C++, C#). We build a prototype with android, although it has its quirks it is mostly just OO. For the future there is a wish to support multiple platforms (Windows, Android, iOS). In my opinion a HTML5 app with a native app shell is the way to go. When gathering more information on the frameworks to use etc it becomes obvious to me a paradigm shift is needed. None of us have a web background so we need to learn from the ground up. The shift from functional to oo took us about 6 months to become productive (and some of the early subsystems were rewritten because they were a total mess) . Can we expect the learning curve to be similar? Can this be pulled off with a webapp? (My feeling says it will already be hard to pull off as a native app which is at the edge of our comfort zone)

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• All in a Day's Work: Unblocking Multiple Downloaded Files with a Single Command

  - by Sam Abraham

  Files downloaded using Internet Explorer retain Internet Zone permission level and hence are “Blocked” by default on Windows 7 machines. Honestly, while an added overhead for developers; I really appreciate this feature as it provides a good protection layer for casual web users. My workaround is to simply unblock the downloaded zip file (if download was a zip file) which, in turn, unblocks the files stored within. Today however, I was left with a situation where I had to “Open” and “Copy” the content rather than “Save” a zip file. That of course left me with a few dozen files I have to manually unblock. A few minutes of internet search lead me to the link below which worked like a charm: 1-Download streams.exe from SystInternals - http://technet.microsoft.com/en-us/sysinternals/bb897440.aspx 2-Go to command prompt (cmd.exe) 3-Navigate to where you have streams.exe installed 4-Use command line switches: streams.exe –s –d “<folder path>” This removed the Internet Zone restrictions from all files under “<folder path>” and its subfolders as well. [Deleted :Zone.Identifier:$DATA] References: http://social.technet.microsoft.com/Forums/en-US/itproxpsp/thread/806f0104-1caa-4a66-b504-7a681d1ccb33/

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• Start building websites using Java

  - by Alex coady

  I'm a web developer and I've used PHP, along with MySQL, Javascript, jQuery etc; all of which I'm very confident with and can use on a professional level. What I'm wanting to do however, is to start using Java instead of PHP as I'm creating sites that need to be scalable. I really need a starting point. I can program in Java, I understand the language but have never used it for the web. Links, tutorials, examples would be a great help. I have also considered using Scala (the language Twitter is written in).. but don't really understand the benefits. Please no jargon; I need clear information that essentially takes me through the process of creating a very simple website using Java; I'm more than capable of building the site once that's done.. I think. I've previously used Eclipse so if assume I can. Thanks in advance!

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• Two interesting big data sessions around Openworld

  - by Jean-Pierre Dijcks

  For those who want to talk (not listen) about big data, here are 2 very cool sessions: BOF9877 - A birds of a feather session around all things big data. It is on Monday, Oct 1, 6:15 PM - 7:00 PM - Marriott Marquis - Golden Gate. While all guests on the panel are special, we will have very special guest on the panel. He is a proud owner of a Big Data Appliance (see here). Then there is a Big Data SIG meeting (the invite from Gwen): I'd like to invite everyone to our OOW12 meet up. We'll meet on Tuesday, October 2nd, 8:45 to 9:45 at Moscone West Level 3, Overlook 3. We will network, socialize and discuss plans for the group. Which topics interest us for webinars? Which conferences do we want to meet in? What other activities we are interested in? We can also discuss big data topics, show off our great work, and seek advice on the challenges. Other than figuring out what we are collectively interested in, the discussion will be pretty open. Here is the official invite. See you at Openworld!!

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• New SPC2 benchmark- The 7420 KILLS it !!!

  - by user12620172

  This is pretty sweet. The new SPC2 benchmark came out last week, and the 7420 not only came in 2nd of ALL speed scores, but came in #1 for price per MBPS. Check out this table. The 7420 score of 10,704 makes it really fast, but that's not the best part. The price one would have to pay in order to beat it is ridiculous. You can go see for yourself at http://www.storageperformance.org/results/benchmark_results_spc2The only system on the whole page that beats it was over twice the price per MBPS. Very sweet for Oracle. So let's see, the 7420 is the fastest per $. The 7420 is the cheapest per MBPS. The 7420 has incredible, built-in features, management services, analytics, and protocols. It's extremely stable and as a cluster has no single point of failure. It won the Storage Magazine award for best NAS system this year. So how long will it be before it's the number 1 NAS system in the market? What are the biggest hurdles still stopping the widespread adoption of the ZFSSA? From what I see, it's three things: 1. Administrator's comfort level with older legacy systems. 2. Politics 3. Past issues with Oracle Support.   I see all of these issues crop up regularly. Number 1 just takes time and education. Number 3 takes time with our new, better, and growing support team. many of them came from Oracle and there were growing pains when they went from a straight software-model to having to also support hardware. Number 2 is tricky, but it's the job of the sales teams to break through the internal politics and help their clients see the value in oracle hardware systems. Benchmarks like this will help.

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• CodePlex Daily Summary for Sunday, October 28, 2012

  CodePlex Daily Summary for Sunday, October 28, 2012Popular ReleasesPlayer Framework by Microsoft: Player Framework for Windows 8 (Preview 7): This release is compatible with the version of the Smooth Streaming SDK released today (10/26). Release 1 of the player framework is expected to be available next week. IMPROVEMENTS & FIXESIMPORTANT: List of breaking changes from preview 6 Support for the latest smooth streaming SDK. Xaml only: Support for moving any of the UI elements outside the MediaPlayer (e.g. into the appbar). Note: Equivelent changes to the JS version due in coming week. Support for localizing all text used in t...Send multiple SMS via Way2SMS C#: SMS 1.1: Added support for 160by2Quick Launch: Quick Launch 1.0: A Lightweight and Fast Way to Manage and Launch Thousands of Tools and ApplicationsPress Win+Q and start to search and run. http://www.codeplex.com/Download?ProjectName=quicklaunch&DownloadId=523536Orchard Project: Orchard 1.6: Please read our release notes for Orchard 1.6: http://docs.orchardproject.net/Documentation/Orchard-1-6-Release-Notes Please do not post questions as reviews. Questions should be posted in the Discussions tab, where they will usually get promptly responded to. If you post a question as a review, you will pollute the rating, and you won't get an answer.ZXMAK2: Version 2.6.7.0: - small performance improvements - fix & improvements for Direct3D renderer (thanks to zebest for testing)Media Companion: Media Companion 3.507b: Once again, it has been some time since our release, and there have been a number changes since then. It is hoped that these changes will address some of the issues users have been experiencing, and of course, work continues! New Features: Added support for adding Home Movies. Option to sort Movies by votes. Added 'selectedBrowser' preference used when opening links in an external browser. Added option to fallback to getting runtime from the movie file if not available on IMDB. Added new Big...MSBuild Extension Pack: October 2012: Release Blog Post The MSBuild Extension Pack October 2012 release provides a collection of over 475 MSBuild tasks. A high level summary of what the tasks currently cover includes the following: System Items: Active Directory, Certificates, COM+, Console, Date and Time, Drives, Environment Variables, Event Logs, Files and Folders, FTP, GAC, Network, Performance Counters, Registry, Services, Sound Code: Assemblies, AsyncExec, CAB Files, Code Signing, DynamicExecute, File Detokenisation, GUI...NAudio: NAudio 1.6: Release notes at http://mark-dot-net.blogspot.co.uk/2012/10/naudio-16-release-notes-10th.htmlPowerShell Community Extensions: 2.1 Production: PowerShell Community Extensions 2.1 Release NotesOct 25, 2012 This version of PSCX supports both Windows PowerShell 2.0 and 3.0. See the ReleaseNotes.txt download above for more information.Umbraco CMS: Umbraco 4.9.1: Umbraco 4.9.1 is a bugfix release to fix major issues in 4.9.0 BugfixesThe full list of fixes can be found in the issue tracker's filtered results. A summary: Split buttons work again, you can now also scroll easier when the list is too long for the screen Media and Content pickers have information of the full path of the picked item Fixed: Publish status may not be accurate on nodes with large doctypes Fixed: 2 media folders and recycle bins after upgrade to 4.9 The template/code ...AcDown????? - AcDown Downloader Framework: AcDown????? v4.2.2: ??●AcDown??????????、??、??、???????。????，????，?????????????????????????。???????????Acfun、????(Bilibili)、??、??、YouTube、??、???、??????、SF????、????????????。 ●??????AcPlay?????，??????、????????????????。 ● AcDown??????????????????，????????????????????????????。 ● AcDown???????C#??，????.NET Framework 2.0??。?????"Acfun?????"。 ????32??64? Windows XP/Vista/7/8 ???? 32??64? ???Linux ????(1)????????Windows XP???，????????.NET Framework 2.0???(x86)，?????"?????????"??? (2)???????????Linux???，????????Mono?? ??2...Rawr: Rawr 5.0.2: This is the Downloadable WPF version of Rawr!For web-based version see http://elitistjerks.com/rawr.php You can find the version notes at: http://rawr.codeplex.com/wikipage?title=VersionNotes Rawr Addon (NOT UPDATED YET FOR MOP)We now have a Rawr Official Addon for in-game exporting and importing of character data hosted on Curse. The Addon does not perform calculations like Rawr, it simply shows your exported Rawr data in wow tooltips and lets you export your character to Rawr (including ba...MCEBuddy 2.x: MCEBuddy 2.3.5: Changelog for 2.3.5 (32bit and 64bit) 1. Fixed a bug causing MCEBuddy to crash during or after installation on Windows XP 2. Bugfix for resource leak with UPnP which would lead to a failure after many days 3. Increased the UPnP discovery re-scan interval from 10 minutes to 30 minutes 4. Added support for specifying TVDB and IMDB id’s in the conversion task page (forcing the internet lookup for metadata)CRM 2011 Visual Ribbon Editor: Visual Ribbon Editor (1.3.1025.5): [NEW] Support for connecting to CRM Online via Office 365 (OSDP) [NEW] Current connection information and loaded ribbon name are displayed in the status bar [IMPROVED] Connect dialog minor improvements and error message descriptions [IMPROVED] Connecting to a CRM server will close currently loaded ribbon upon confirmation (if another ribbon was loaded previously) [FIX] Fixed bug in Open Ribbon dialog which would not allow to refresh entity list more than onceReadable Passphrase Generator: KeePass Plugin 0.8.0: Changes: Interrogative phrases (questions) like why did the statesman burgle amidst lucid sunlamps Support transitive / intransitive verbs (whether a verb needs a subject or not). Change adverbs to be either before or after the verb, at random. Add an "equal" version of each strength, where each possibility is equally likely (for password purists). 3401 words in the default dictionary (~400 more than previous release) Fixed bugs when choosing verb tenseseWay payment gateway provider for NB_Store: NB_Store_Gateway_eWay: Install package for eWAY gateway for NB_Store.fastJSON: v2.0.9: - added support for root level DataSet and DataTable deserialize (you have to do ToObject<DataSet>(...) ) - added dataset testsMicrosoft Ajax Minifier: Microsoft Ajax Minifier 4.72: Fix for Issue #18819 - bad optimization of return/assign operator.WPF Application Framework (WAF): WPF Application Framework (WAF) 2.5.0.390: Version 2.5.0.390 (Release Candidate): This release contains the source code of the WPF Application Framework (WAF) and the sample applications. Requirements .NET Framework 4.0 (The package contains a solution file for Visual Studio 2010) The unit test projects require Visual Studio 2010 Professional Changelog Legend: [B] Breaking change; [O] Marked member as obsolete WAF: Fix recent file list remove issue. WAF: Minor code improvements. BookLibrary: Fix Blend design time support o...Fiskalizacija za developere: FiskalizacijaDev 1.1: Ovo je prva nadogradnja ovog projekta nakon inicijalnog predstavljanja - dodali smo nekoliko feature-a, bilo zato što smo sami primijetili da bi ih bilo dobro dodati, bilo na osnovu vaših sugestija - hvala svima koji su se ukljucili :) Ovo su stvari riješene u v1.1.: 1. Bilo bi dobro da se XML dokument koji se šalje u CIS može snimiti u datoteku (http://fiskalizacija.codeplex.com/workitem/612) 2. Podrška za COM DLL (VB6) (http://fiskalizacija.codeplex.com/workitem/613) 3. Podrška za DOS (unu...New ProjectsAnalytics for Windows 8: SIlverlight / WPF User control integrated in WPF / SILVERLIGHT / WINDOWS PHONE Apps in order to collect user data ( Action , Timespan etc ) . bGui - User Interfaces in Batch: A small project for allowing basic user interface creation in batch. Still under strict development, see documentation for current functionality.Blog Projects: Projects wich i use in my blog postsCloud Sync Service: This Windows Service lets you sync your files across other machines by using Cloud File Storage as gateway. Amazon S3 and Windows Azure supported.CocoaVP8: CocoaVP8 is a dual-licensed commercial/GPL native library which allows Mac and iOS applications to easily use the VP8 video codec.DarkSky Orchard Microdata: Microdata is an Orchard module that exposes a MicrodataPart that will render microdata for your content items.Gerenciador Paroquial: Um conjunto de ferramentas desenvolvido para auxiliar a administração de comunidades eclesiásticas episcopais.Quick Launch: Quick Launch - a New Lightweight and Fast Way to Manage and Launch Thousands of Tools and ApplicationsRDI Alef: RDI ALEF (ALef Entities Framework) é uma biblioteca desenvolvida em C# para persistência de objetos em um banco de dados. Encapsula um manipulador SQL e o funciSend multiple SMS via Way2SMS C#: Way2SMS, 160BY2, SMS, INDIATrending: Trending program; calculates the highest and lowest changes in frequency of specific words in two files.

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• Managing many draw calls for dynamic objects

  - by codetiger

  We are developing a game (cross-platform) using Irrlicht. The game has many (around 200 - 500) dynamic objects flying around during the game. Most of these objects are static mesh and build from 20 - 50 unique Meshes. We created seperate scenenodes for each object and referring its mesh instance. But the output was very much unexpected. Menu screen: (150 tris - Just to show you the full speed rendering performance of 2 test computers) a) NVidia Quadro FX 3800 with 1GB: 1600 FPS DirectX and 2600 FPS on OpenGL b) Mac Mini with Geforce 9400M 256mb: 260 FPS in OpenGL Now inside the game in a test level: (160 dynamic objects counting around 10K tris): a) NVidia Quadro FX 3800 with 1GB: 45 FPS DirectX and 50 FPS on OpenGL b) Mac Mini with Geforce 9400M 256mb: 45 FPS in OpenGL Obviously we don't have the option of mesh batch rendering as most of the objects are dynamic. And the one big static terrain is already in single mesh buffer. To add more information, we use one 2048 png for texture for most of the dynamic objects. And our collision detection hardly and other calculations hardly make any impact on FPS. So we understood its the draw calls we make that eats up all FPS. Is there a way we can optimize the rendering, or are we missing something?

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• decent use-case for goto in c?

  - by Robz

  I really hesitate to ask this, because I don't want to "solicit debate, arguments, polling, or extended discussion" but I'm new to C and want to gain more insight into common patterns used in the language. I recently heard some distaste for the goto command, but I've also recently found a decent use-case for it. Code like this: error = function_that_could_fail_1(); if (!error) { error = function_that_could_fail_2(); if (!error) { error = function_that_could_fail_3(); ...to the n-th tab level! } else { // deal with error, clean up, and return error code } } else { // deal with error, clean up, and return error code } If the clean-up part is all very similar, could be written a little prettier (my opinion?) like this: error = function_that_could_fail_1(); if(error) { goto cleanup; } error = function_that_could_fail_2(); if(error) { goto cleanup; } error = function_that_could_fail_3(); if(error) { goto cleanup; } ... cleanup: // deal with error if it exists, clean up // return error code Is this a common or acceptable use-case of goto in C? Is there a different/better way to do this?

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• How to debug a fatal system crash - [graphical loop DOTA2]?

  - by Huw

  Whilst playing DOTA2, I occasionally and apparently randomly seem to be experiencing a fatal crash where the display freezes fixed and the audio loops over approx the last .5 of a second. Now, I'm interested in resolving this - but my trouble is I don't know where to start. The error appears non-reproducible (I've tried returning to games and deploying the same combination of events in hopes of pinning to to a certain shader etc), and I don't know which part of 'the stack' it might be coming from. Variables that occur to me: I custom build this system, did I do something wrong - is my PSU not providing enough power to the graphics card? I am running Steam and DOTA under Linux, could this new software have a bug Might it be something to do with my ATI Catalyst graphics drivers Is some other background process interfering I'm usually mid game when this occurs, so i quickly kill the power and reboot (when i'm lucky i can get back in with only 1-2 mins lost!). So my question here relates to logs. Where should I start to look or how might I set up logs to help me pin down a fatal crash of this kind by recording moments up to / before a crash and is this likely to be something I should push Steam to do, or is there something at a system level? Then perhaps I can return with a more specific question and perhaps even a bug report :) Many thanks in advance.

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• What is the recommended MongoDB schema for this quiz-engine scenario?

  - by hughesdan

  I'm working on a quiz engine for learning a foreign language. The engine shows users four images simultaneously and then plays an audio file. The user has to match the audio to the correct image. Below is my MongoDB document structure. Each document consists of an image file reference and an array of references to audio files that match that image. To generate a quiz instance I select four documents at random, show the images and then play one audio file from the four documents at random. The next step in my application development is to decide on the best document schema for storing user guesses. There are several requirements to consider: I need to be able to report statistics at a user level. For example, total correct answers, total guesses, mean accuracy, etc) I need to be able to query images based on the user's learning progress. For example, select 4 documents where guess count is 10 and accuracy is <=0.50. The schema needs to be optimized for fast quiz generation. The schema must not cause future scaling issues vis a vis document size. Assume 1mm users who make an average of 1000 guesses. Given all of this as background information, what would be the recommended schema? For example, would you store each guess in the Image document or perhaps in a User document (not shown) or a new document collection created for logging guesses? Would you recommend logging the raw guess data or would you pre-compute statistics by incrementing counters within the relevant document? Schema for Image Collection: _id "505bcc7a45c978be24000005" date 2012-09-21 02:10:02 UTC imageFileName "BD3E134A-C7B3-4405-9004-ED573DF477FE-29879-0000395CF1091601" random 0.26997075392864645 user "2A8761E4-C13A-470E-A759-91432D61B6AF-25982-0000352D853511AF" audioFiles [ 0 { audioFileName "C3669719-9F0A-4EB5-A791-2C00486665ED-30305-000039A3FDA7DCD2" user "2A8761E4-C13A-470E-A759-91432D61B6AF-25982-0000352D853511AF" audioLanguage "English" date 2012-09-22 01:15:04 UTC } 1 { audioFileName "C3669719-9F0A-4EB5-A791-2C00486665ED-30305-000039A3FDA7DCD2" user "2A8761E4-C13A-470E-A759-91432D61B6AF-25982-0000352D853511AF" audioLanguage "Spanish" date 2012-09-22 01:17:04 UTC } ]

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• New Write Flash SSDs and more disk trays

  - by Steve Tunstall

  In case you haven't heard, the Write SSDs the ZFSSA have been updated. Much faster now for the same price. Sweet. The new write-flash SSDs have a new part number of 7105026 , so make sure you order the right ones. It's important to note that you MUST be on code level 2011.1.4.0 or higher to use these. They have increased in IOPS from 6,000 to 11,000, and increased throughput from 200MB/s to 350MB/s.    Also, you can now add six SAS HBAs (up from 4) to the 7420, allowing one to have three SAS channels with 12 disk trays each, for a new total of 36 disk trays. With 3TB drives, that's 2.5 Petabytes. Is that enough for you? Make sure you add new cards to the correct slots. I've talked about this before, but here is the handy-dandy matrix again so you don't have to go find it. Remember the rules: You can have 6 of any one kind of card (like six 10GigE cards), but you only really get 8 slots, since you have two SAS cards no matter what. If you want more than 12 disk trays, you need two more SAS cards, so think about expansion later, too. In fact, if you are going to have two different speeds of drives, in other words you want to mix 15K speed and 7,200 speed drives in the same system, I would highly recommend two different SAS channels. So I would want four SAS cards in that system, no matter how many trays you have. 

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• Vector-based fonts vs. bitmap fonts in (2d) games?

  - by jmp97

  I know that many games are using bitmap fonts. Which are the advantages for vector-based font rendering / manipulation when compared to bitmap fonts and in which scenarios would they matter the most? Prefer a focus on 2d games when answering this question. If relevant, please include examples for games using either approach. Some factors you might consider: amount of text used in the game scaling of text overlaying glyphs and anti-aliasing general rendering quality font colors and styling user interface requirements localisation / unicode text wrapping and formatting cross-platform deployment 2d vs 3d Background: I am developing a simple falling blocks game in 2d, targeted for pc. I would like to add text labels for level, score, and menu buttons. I am using SFML which uses FreeType internally, so vector-based features are easily available for my project. In my view, font sizes in simple games often don't vary, and bitmap fonts should be easier for cross-platform concerns (font-formats and font rendering quality). But I am unsure if I am missing some important points here, especially since I want to polish the looks of the final game.

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• MongoDB: Replicate data in documents vs. “join”

  - by JavierCane

  Disclaimer: This is a question derived from this one. What do you think about the following example of use case? I have a table containing orders. These orders has a lot of related information needed by my current queries (think about the products; the buyer information; the region, country and state of the sale point; and so on) In order to think with a de-normalized approach, I don't have to put identifiers of these related items in my main orders collection. Instead, I have to repeat all the information for each order (ie: I will repeat the buyer's name, surname, etc. for each of its orders). Assuming the previous premise, I'm committing to maintain all the data related to an order without a lot of updates (because if I modify the buyer's name, I'll have to iterate through all orders updating the ones made by the same buyer, and as MongoDB blocks at a document level on updates, I would be blocking the entire order at the update moment). I'll have to replicate all the products' related data? (ie: category, maker and optional attributes like color, size…) What if a new feature is requested and I've to make a lot of queries with the products "as the entry point of the query"? (ie: reports showing the products' sales performance grouping by region, country, or whatever) Is it fair enough to apply the $unwind operation to my orders original collection? (What about the performance?) I should have to do another collection with these queries in mind and replicate again all the products' information (and their orders)? Wouldn't be better to store a product_id in the original orders collection in order to be more tolerable to requirements change? (What about emulating JOINs?) The optimal approach would be a mixed solution with a RDBMS system like MySQL in order to retrieve the complete data? I mean: store products, users, and location identifiers in the orders collection and have queries in MySQL like getAllUsersDataByIds in which I would perform a SELECT * FROM users WHERE user_id IN ( :identifiers_retrieved_from_the_mongodb_query )

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• How to set an old view? [closed]

  - by xan

  Possible Duplicate: How to revert to GNOME Classic? is it possible to change general view in Ubuntu 12.04 so it was like in Ubuntu 10.04? I really liked old one and really don't like new one. Things that are annoying me: menu on the left with large icons lack of workspaces icons in right bottom corner lack of menu: Applications, Places, System in left top corner menu like: file | edit | view | help resize and red cross is available in all applications at the very top of the pulpit, unless at the very top of the application window I know it may sound crazy, but that's all me, don't like changes despite that I know they are often good. I would be very grateful for any help. I really want old view (exactly like here: http://upload.wikimedia.org/wikipedia/commons/2/2d/UbuntuMaverickDesktop.png) back. By the way, if I installed Ubuntu 12.04 by WUBI from Windows level on separated partition, then what is the easiest way to uninstall it? Can I simply format this partition? I'm wondering because I don't know if it is safe, what about boot loader etc.

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• C# class architecture for REST services

  - by user15370

  Hi. I am integrating with a set of REST services exposed by our partner. The unit of integration is at the project level meaning that for each project created on our partners side of the fence they will expose a unique set of REST services. To be more clear, assume there are two projects - project1 and project2. The REST services available to access the project data would then be: /project1/search/getstuff?etc... /project1/analysis/getstuff?etc... /project1/cluster/getstuff?etc... /project2/search/getstuff?etc... /project2/analysis/getstuff?etc... /project2/cluster/getstuff?etc... My task is to wrap these services in a C# class to be used by our app developer. I want to make it simple for the app developer and am thinking of providing something like the following class. class ProjectClient { SearchClient _searchclient; AnalysisClient _analysisclient; ClusterClient _clusterclient; string Project {get; set;} ProjectClient(string _project) { Project = _project; } } SearchClient, AnalysisClient and ClusterClient are my classes to support the respective services shown above. The problem with this approach is that ProjectClient will need to provide public methods for each of the API's exposed by SearchClient, etc... public void SearchGetStuff() { _searchclient.getStuff(); } Any suggestions how I can architect this better?

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• Software Manager who makes developers do Project Management

  - by hdman

  I'm a software developer working in an embedded systems company. We have a Project Manager, who takes care of the overall project schedule (including electrical, quality, software and manufacturing) hence his software schedule is very brief. We also have a Software Manager, who's my boss. He makes me write and maintain the software schedule, design documents (high and low level design), SRS, change management, verification plans and reports, release management, reviews, and ofcourse the software. We only have one Test Engineer for the whole software team (10 members), and at any given time, there are a couple of projects going on. I'm spending 80% of my time making these documents. My boss comes from a Process background, and believes what we need is better documentation to improve software: (1) He considers the design to be paramount, coding is "just writing the design down", it shouldn't take too long, and "all the code should be written before the hardware is ready". (2) Doesn't understand the difference between a Central & Distributed Version control, even after we told him its easier to collaborate with a distributed model. (3) Doesn't understand code, and wants to understand every bug and its proposed solution. (4) Believes verification should be done by developer, and validation by the Tester. Thing is though, our verification only checks if implementation is correct (we don't write unit tests, its never considered in the schedule), and validation is black box testing, so the units tests are missing. I'm really confused. (1) Am I responsible for maintaining all these documents? It makes me feel like I'm doing the Software Project Management, in essence. (2) I don't really like creating documents, I want to solve problems and write code. In my experience, creating design documents only helps to an extent, its never the solution to better or faster code. (3) I feel the boss doesn't really care about making better products, but only about being a good manager in the eyes of the management. What can I do?

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• Registration Now Open: Virtual Developer Day, North America, APAC & Europe

  - by Tanu Sood

  Is your organization looking at developing Web or Mobile application based upon the Oracle platform?  Oracle is offering a virtual event for Developer Leads, Managers and Architects to learn more about developing Web, Mobile and beyond based on Oracle applications. This event will provide sessions that range from introductory overviews to technical deep dives covering Oracle's strategic framework for developing multi-channel enterprise applications for the Oracle platforms. Multiple tracks cover every interest and every level and include live online Q&A chats with Oracle's technical staff. For registration and information on Vortual Developer Day: Oracle ADF Development, please follow the link HERE Sign up for one of the following events below: Americas - Tuesday - November 19th / 9am to 1pm PDT / 12pm to 4pm EDT / 1pm to 5pm BRT APAC - Thursday - November 21st / 10am - 1:30pm IST (India) / 12:30pm - 4pm SGT (Singapore) / 3:30pm -7pm AESDT EMEA - Tuesday - November 26th / 9am - 1pm GMT / 1pm - 5pm GST / 2:30pm -6:30pm IST And for those interested in Cloud Application Foundation, including Weblogic and Coherence, don't forget to sign up for the following events: Americas - Tuesday, November 5, 2013 - 9 am - 1 pm PDT/ 12 pm - 4 pm EDT/ 1 pm - 5 pm BRT EMEA - December 3, 2013 - 9 a, - 1 pm GMT/ 1pm - 5pm GST/ 2:30 pm - 6:30 pm ISTThe event will guide you through tooling updates and best practices around developing applications with WebLogic and Coherence as target platforms.

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• Can it be a good idea to lease a house rather than a standard office-space for a software development shop? [closed]

  - by hamlin11

  Our lease is up on our US-based office-space in July, so it's back on my radar to evaluate our office-space situation. Two of our partners rather like the idea of leasing a house rather than standard office-space. We have 4 partners and one employee. I'm against the idea at this moment in time. Pros, as I see them Easier to get a good location (minimize commutes) All partners/employees have dogs. Easier to work longer hours without dog-duties pulling people back home More comfortable bathroom situation Residential Internet Rate Control of the thermostat Clients don't come to our office, so this would not change our image The additional comfort-level should facilitate a significantly higher-percentage of time "in the zone" for programmers and artists. Cons, as I see them Additional bills to pay (house-cleaning, yard, util, gas, electric) Additional time-overhead in dealing with bills (house-cleaning, yard, util, gas, electric) Additional overhead required to deal with issues that maintenance would have dealt with in a standard office-space Residential neighbors to contend with The equation starts to look a little nasty when factoring in potential time-overhead, especially on issues that a maintenance crew would deal with at a standard office complex. Can this be a good thing for a software development shop?

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• AdSense (reports) and custom channels

  - by RobbertT

  Please help me to further understand custom channels. As Google says it is a way to map your ads, but I still have a few questions: Is it correct that a single custom channel per 1 ad is not very useful, since you can specify Ad blocks in the AdSense reports? I have multiple Ads in multiple custom channels. After this I created 1 custom channel and added all the ads to it. I made this channel targetable, so people can target through this channel on all ads at once. Is this a good way to do it? In other words, is it possible to have ads in multiple custom channels (without targeting, just for analyzing) and then create 1 custom channel with targeting that embraces all the (desired) ads? Why is it not possible for me to analyze custom channels (or ad blocks & formats) per site in the Adsense (reports). Or am I doing something wrong? If not, I have to create different custom channels per site to see how certain ads are doing on a site level?

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• A few questions about how JavaScript works

  - by KayoticSully

  I originally posted on Stack Overflow and was told I might get some better answers here. I have been looking deeply into JavaScript lately to fully understand the language and have a few nagging questions that I can not seem to find answers to (Specifically dealing with Object Oriented programming. I know JavaScript is meant to be used in an OOP manner I just want to understand it for the sake of completeness). Assuming the following code: function TestObject() { this.fA = function() { // do stuff } this.fB = testB; function testB() { // do stuff } } TestObject.prototype = { fC : function { // do stuff } } What is the difference between functions fA and fB? Do they behave exactly the same in scope and potential ability? Is it just convention or is one way technically better or proper? If there is only ever going to be one instance of an object at any given time, would adding a function to the prototype such as fC even be worthwhile? Is there any benefit to doing so? Is the prototype only really useful when dealing with many instances of an object or inheritance? And what is technically the "proper" way to add methods to the prototype the way I have above or calling TestObject.prototype.functionName = function(){} every time? I am looking to keep my JavaScript code as clean and readable as possible but am also very interested in what the proper conventions for Objects are in the language. I come from a Java and PHP background and am trying to not make any assumptions about how JavaScript works since I know it is very different being prototype based. Also are there any definitive JavaScript style guides or documentation about how JavaScript operates at a low level? Thanks!

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