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• How to make a great functional specification

  - by sfrj

  I am going to start a little side project very soon, but this time i want to do not just the little UML domain model and case diagrams i often do before programming, i thought about making a full functional specification. Is there anybody that has experience writing functional specifications that could recommend me what i need to add to it? How would be the best way to start preparing it? Here i will write down the topics that i think are more relevant: Purpose Functional Overview Context Diagram Critical Project Success Factors Scope (In & Out) Assumptions Actors (Data Sources, System Actors) Use Case Diagram Process Flow Diagram Activity Diagram Security Requirements Performance Requirements Special Requirements Business Rules Domain Model (Data model) Flow Scenarios (Success, alternate…) Time Schedule (Task Management) Goals System Requirements Expected Expenses What do you think about those topics? Shall i add something else? or maybe remove something?

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• Is Data Science “Science”?

  - by BuckWoody

  I hold the term “science” in very high esteem. I grew up on the Space Coast in Florida, and eventually worked at the Kennedy Space Center, surrounded by very intelligent people who worked in various scientific fields. Recently a new term has entered the computing dialog – “Data Scientist”. Since it’s not a standard term, it has a lot of definitions, and in fact has been disputed as a correct term. After all, the reasoning goes, if there’s no such thing as “Data Science” then how can there be a Data Scientist? This argument has been made before, albeit with a different term – “Computer Science”. In Peter Denning’s excellent article “Is Computer Science Science” (April  2005/Vol. 48, No. 4 COMMUNICATIONS OF THE ACM) there are many points that separate “science” from “engineering” and even “art”.  I won’t repeat the content of that article here (I recommend you read it on your own) but will leverage the points he makes there. Definition of Science To ask the question “is data science ‘science’” then we need to start with a definition of terms. Various references put the definition into the same basic areas: Study of the physical world Systematic and/or disciplined study of a subject area ...and then they include the things studied, the bodies of knowledge and so on. The word itself comes from Latin, and means merely “to know” or “to study to know”. Greek divides knowledge further into “truth” (episteme), and practical use or effects (tekhne). Normally computing falls into the second realm. Definition of Data Science And now a more controversial definition: Data Science. This term is so new and perhaps so niche that the major dictionaries haven’t yet picked it up (my OED reference is older – can’t afford to pop for the online registration at present). Researching the term's general use I created an amalgam of the definitions this way: “Studying and applying mathematical and other techniques to derive information from complex data sets.” Using this definition, data science certainly seems to be science - it's learning about and studying some object or area using systematic methods. But implicit within the definition is the word “application”, which makes the process more akin to engineering or even technology than science. In fact, I find that using these techniques – and data itself – part of science, not science itself. I leave out the concept of studying data patterns or algorithms as part of this discipline. That is actually a domain I see within research, mathematics or computer science. That of course is a type of science, but does not seek for practical applications. As part of the argument against calling it “Data Science”, some point to the scientific method of creating a hypothesis, testing with controls, testing results against the hypothesis, and documenting for repeatability.  These are not steps that we often take in working with data. We normally start with a question, and fit patterns and algorithms to predict outcomes and find correlations. In this way Data Science is more akin to statistics (and in fact makes heavy use of them) in the process rather than starting with an assumption and following on with it. So, is Data Science “Science”? I’m uncertain – and I’m uncertain it matters. Even if we are facing rampant “title inflation” these days (does anyone introduce themselves as a secretary or supervisor anymore?) I can tolerate the term at least from the intent that we use data to study problems across a wide spectrum, rather than restricting it to a single domain. And I also understand those who have worked hard to achieve the very honorable title of “scientist” who have issues with those who borrow the term without asking. What do you think? Science, or not? Does it matter?

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• Verification of requirements question

  - by user970696

  Doing a lot of reading about V&V, I would need to clarify the following. A lot of definitons (less formal ones found in books) define verification like that: Verification: The software should conform to its specification. But then they speak about requirement verification, design verification etc. If I say that these items are "software" in terms of applying the definitons, what should I checked them against, what specification should requirements, which is the basic information, conform to? And one more thing: shouldnt be requirements also validated? To make sure they meets the customer needs? All texts I have speak only about SW validation on the end of the dev.process..

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• New Paper on the PeopleSoft Interaction Hub-PeopleTools Relationship

  - by Matthew Haavisto

  A new paper has just been published that explains the relationships and dependencies between the PeopleSoft Interaction Hub (formerly the PeopleSoft Applications Portal), and PeopleTools.  This paper will help you understand which versions of the Hub work with which versions of Tools.  The paper contains information on how new customers can install the PeopleSoft Interaction Hub, and existing PeopleSoft Interaction Hub customers can apply PIH 9.1 Feature Pack 1 functionality if they are on an earlier version. It also describes how PeopleSoft Interaction Hub releases are aligned with PeopleTools releases, the general upgrade process within the Feature Pack model, and how customers can expect this to work with subsequent feature packs, maintenance packs, and bundles. You can get the paper from Oracle support.

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• Humble Bundle Gives You DRM-Free Games at Pay-What-You-Want Prices

  - by Jason Fitzpatrick

  The Humble Bundle is back–score cross-platform games at a pay-what-you-want price and even send the proceeds to charity in the process. Between now and April 2nd, score great independent games like Zen Bound 2 and Avadaon: The Black Fortress with a name-your-price deal courtesy of The Humble Bundle. You pay what you want and specify how you want the money divided among the developers and the Electronic Frontier Foundation/Child’s Play charities. Check out the video above to see the games included in the bundle. All games are cross-platform, available for Windows, Mac, Linux, and Android, and DRM-Free. The Humble Bundle The HTG Guide to Hiding Your Data in a TrueCrypt Hidden Volume Make Your Own Windows 8 Start Button with Zero Memory Usage Reader Request: How To Repair Blurry Photos

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• What C++ libraries can be used in game development [closed]

  - by RedShft

  I'm currently in the planning stage for my next game, and since I've been away from C++ for a while I have some questions about helpful libraries. I plan on making a 2D game with SDL, constructing my own simple 2D engine. I plan on making this game for the PC. What libraries would you recommend to make this process easier? What about unittests? What about an enforce operator to throw exceptions? int a = 1; enforce(a == 2); //Throws an exception, Specifically, i'm looking for general purpose libraries, that implement that make my life easier (like boost). Also, a helpful library for physics/collision, AI, XML file parsing (specifically working with the Tiled map editor), and any others that you guys have used that are useful in a 2D game.

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• Data management in unexpected places

  - by Ashok_Ora

  Normal 0 false false false EN-US X-NONE X-NONE Data management in unexpected places When you think of network switches, routers, firewall appliances, etc., it may not be obvious that at the heart of these kinds of solutions is an engine that can manage huge amounts of data at very high throughput with low latencies and high availability. Consider a network router that is processing tens (or hundreds) of thousands of network packets per second. So what really happens inside a router? Packets are streaming in at the rate of tens of thousands per second. Each packet has multiple attributes, for example, a destination, associated SLAs etc. For each packet, the router has to determine the address of the next “hop” to the destination; it has to determine how to prioritize this packet. If it’s a high priority packet, then it has to be sent on its way before lower priority packets. As a consequence of prioritizing high priority packets, lower priority data packets may need to be temporarily stored (held back), but addressed fairly. If there are security or privacy requirements associated with the data packet, those have to be enforced. You probably need to keep track of statistics related to the packets processed (someone’s sure to ask). You have to do all this (and more) while preserving high availability i.e. if one of the processors in the router goes down, you have to have a way to continue processing without interruption (the customer won’t be happy with a “choppy” VoIP conversation, right?). And all this has to be achieved without ANY intervention from a human operator – the router is most likely to be in a remote location – it must JUST CONTINUE TO WORK CORRECTLY, even when bad things happen. How is this implemented? As soon as a packet arrives, it is interpreted by the receiving software. The software decodes the packet headers in order to determine the destination, kind of packet (e.g. voice vs. data), SLAs associated with the “owner” of the packet etc. It looks up the internal database of “rules” of how to process this packet and handles the packet accordingly. The software might choose to hold on to the packet safely for some period of time, if it’s a low priority packet. Ah – this sounds very much like a database problem. For each packet, you have to minimally · Look up the most efficient next “hop” towards the destination. The “most efficient” next hop can change, depending on latency, availability etc. · Look up the SLA and determine the priority of this packet (e.g. voice calls get priority over data ftp) · Look up security information associated with this data packet. It may be necessary to retrieve the context for this network packet since a network packet is a small “slice” of a session. The context for the “header” packet needs to be stored in the router, in order to make this work. · If the priority of the packet is low, then “store” the packet temporarily in the router until it is time to forward the packet to the next hop. · Update various statistics about the packet. In most cases, you have to do all this in the context of a single transaction. For example, you want to look up the forwarding address and perform the “send” in a single transaction so that the forwarding address doesn’t change while you’re sending the packet. So, how do you do all this? Berkeley DB is a proven, reliable, high performance, highly available embeddable database, designed for exactly these kinds of usage scenarios. Berkeley DB is a robust, reliable, proven solution that is currently being used in these scenarios. First and foremost, Berkeley DB (or BDB for short) is very very fast. It can process tens or hundreds of thousands of transactions per second. It can be used as a pure in-memory database, or as a disk-persistent database. BDB provides high availability – if one board in the router fails, the system can automatically failover to another board – no manual intervention required. BDB is self-administering – there’s no need for manual intervention in order to maintain a BDB application. No need to send a technician to a remote site in the middle of nowhere on a freezing winter day to perform maintenance operations. BDB is used in over 200 million deployments worldwide for the past two decades for mission-critical applications such as the one described here. You have a choice of spending valuable resources to implement similar functionality, or, you could simply embed BDB in your application and off you go! I know what I’d do – choose BDB, so I can focus on my business problem. What will you do? /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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• Twitter Tuesday - Top 10 @ArchBeat Tweets - May 27 - June 2, 2014

  - by OTN ArchBeat

  The Top 10 tweets from @OTNArchBeat for the last seven days, May 27- June 2, 2014.. RT @Java_EE: We changed the term from #J2EE and #JEE to Java EE in May 2006. Let's educate all users and especially recruiters. Retweet! May 30, 2014 at 12:00 AM Video: #kscope14 Preview: @timtow on Essbase Java API and @ODTUG Community Jun 02, 2014 at 12:00 AM #GoldenGate and #ODI - A Perfect Match in 12c - Part 1: Getting Started | Michael Rainey Jun 02, 2014 at 12:00 AM Podcast: Developing Enterprise Mobile Apps - Part 2 w/ @chriscmuir @fnimphiu @stevendavelaar @lucb_ May 29, 2014 at 12:00 AM Caveats on Using #WebLogic Server with JDK7 | @JayJayZheng May 28, 2014 at 12:00 AM SOA and Business Processes: You are the Process! @gschmutz @dschmied @t_winterberg et al #industrialsoa May 27, 2014 at 12:00 AM Video: #Kscope14 Preview: Data Modeling and Moving Meditation with @KentGraziano May 28, 2014 at 12:00 AM #Kscope14 Preview: @ericerikson on #HFM Metadata Diagnostics and more @ODTUG Jun 02, 2014 at 12:00 AM Extract Data from #FusionApps via Web Services | Richard Williams May 29, 2014 at 12:00 AM Top 10 @ArchBeat Tweets - May 20-26 #KScope14 #OBIEE #WebLogic #WebCenter May 27, 2014 at 12:00 AM

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• Unable to uninstall Wine apps

  - by CrunchyNeo

  I recently ran the iTunes 10 installer in Wine and everything seemed to go well. Then, when I tried to run it, it would constantly crash/and the appearance would be glitchy. After looking at the Wine website, it turns out that iTunes 10 has a 'garbage' rating of Wine compatability. Now I'm trying to remove/uninstall iTunes, QuickTime, and the other applications that come default with installing iTunes (such as Bonjour, etc.). However, when I run the 'uninstaller' that wine provides for the programs, it instead executes what appears to actually be the original installer! I've tried deleting all the configuration/data files in my Wine's file-system, but to no avail. Any help is greatly appreciated! Edit1: After re-running the uninstall process and then rebooting, the program (iTunes 10) still remained installed.

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• Best way to start Game development? [on hold]

  - by SupSon ?

  I'm a web developer. I got skills in PHP, CSS HTML. I also have a little bit of knowledge about JS. I want to get into game development to be a better programmer overal. I just want to start by making a simple platform game. Some kind of very simple mario clone. What is the best way to start the process of gamedevelopment? I know code is just code, but when thinking about starting my own little game, i do not exactly know where to start looking. Some opinions on this would be awsome!

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• Do we set the bar too high by requiring that code tests not suffer from buffer overflow?

  - by brice

  We are currently recruiting for a Junior Developer position working mainly in C on Linux. As part of the process, we require candidates to complete a code test at their leisure in C. So far we have rejected two candidates on the basis that their code, although readable and in one case rather idiomatic, suffered from buffer overflow errors due to unbounded buffer writes. Are buffer overflows acceptable from a graduate developer? Are we setting the bar too high? What is the expected capability of graduate/Junior engineers? [Edit]: We explicitly ask for error-checked, production quality code. We provide a test & build framework for the candidates

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• boot issues - long delay, then "gave up waiting for root device"

  - by chazomaticus

  I've had this issue on and off for about two years now. I noticed it on a new (custom built) machine running 10.04 when that first came out, but then it went away until a few months ago. I've gone through a number of hard drive changes but I can't say specifically what if anything I changed hardware-wise to make it stop or start happening. I had assumed upgrading to a modern Ubuntu version would fix the issue, so I installed 12.04 beta on a spare partition last night, but it's still happening. Here's the issue. After grub loads and I select a kernel to boot, the screen goes blank save for a blinking cursor. It sits in this state for many long minutes before it finally gives up and gives me an initramfs shell with the message gave up waiting for root device (and lists the /dev/disk/by-uuid/... path it was waiting for) but no other specific diagnostic information. Now, here's the tricky part. For one, the problem is intermittent - sometimes it progresses from the blinking cursor to the Ubuntu splash boot screen in a few seconds, and once it gets that far it always continues booting fine. The really bizarre thing is that I can "force" it to "find" the root device by repeatedly pressing the space bar and hitting the machine's power button. If I tap those enough, eventually I will notice the hard drive light coming on, at which point it will always continue the boot process after a few seconds. Interestingly, if I wait slightly too long before pressing the power button (30s?), as soon as I press it I get the gave up waiting message and the initramfs shell. I've tried setting up /etc/fstab (and the grub menu.lst or whatever it's called nowadays) to use device names (e.g. /dev/sda1) instead of UUIDs, but I get the same effect just with the device name, not UUID, in the error message. I should also mention that when I boot to Windows 7, there is no issue. It boots slowly all the time just by virtue of being Windows, but it never hangs indefinitely. This would seem to indicate it's a problem in Ubuntu, not the hardware. It's pretty annoying to have to babysit the computer every time it boots. Any ideas? I'm at a loss. Not even sure how to diagnose the issue. Thanks! EDIT: Here's some dmesg output from 10.04. The 15 second gap is where it was doing nothing. I pressed the power button and space bar a few times, and the stuff at 16 seconds happened. Not sure what any of it means. [ 1.320250] scsi18 : ahci [ 1.320294] scsi19 : ahci [ 1.320320] ata19: SATA max UDMA/133 abar m8192@0xfd4fe000 port 0xfd4fe100 ir q 18 [ 1.320323] ata20: SATA max UDMA/133 abar m8192@0xfd4fe000 port 0xfd4fe180 ir q 18 [ 1.403886] usb 2-4: new high speed USB device using ehci_hcd and address 4 [ 1.562558] usb 2-4: configuration #1 chosen from 1 choice [ 16.477824] ata16: SATA link down (SStatus 0 SControl 300) [ 16.477843] ata19: SATA link down (SStatus 0 SControl 300) [ 16.477857] ata3: SATA link down (SStatus 0 SControl 300) [ 16.477895] ata15: SATA link down (SStatus 0 SControl 300) [ 16.477906] ata20: SATA link down (SStatus 0 SControl 300) [ 16.477977] ata17: SATA link down (SStatus 0 SControl 300) [ 16.478003] ata12: SATA link down (SStatus 0 SControl 300) [ 16.478046] ata13: SATA link down (SStatus 0 SControl 300) [ 16.478063] ata14: SATA link down (SStatus 0 SControl 300) [ 16.478108] ata11: SATA link down (SStatus 0 SControl 300) [ 16.478123] ata18: SATA link up 1.5 Gbps (SStatus 113 SControl 300) [ 16.478127] ata6: SATA link down (SStatus 0 SControl 300) [ 16.478157] ata5: SATA link down (SStatus 0 SControl 300) [ 16.478193] ata18.00: ATAPI: MARVELL VIRTUALL, 1.09, max UDMA/66 After that, it took its sweet time, and I had to keep hitting space bar to coax it along. Here's some more dmesg output from a little later in the boot process: [ 17.982291] input: BTC USB Multimedia Keyboard as /devices/pci0000:00/0000:00 :13.0/usb5/5-2/5-2:1.0/input/input4 [ 17.982335] generic-usb 0003:046E:5506.0002: input,hidraw1: USB HID v1.10 Key board [BTC USB Multimedia Keyboard] on usb-0000:00:13.0-2/input0 [ 18.005211] input: BTC USB Multimedia Keyboard as /devices/pci0000:00/0000:00 :13.0/usb5/5-2/5-2:1.1/input/input5 [ 18.005274] generic-usb 0003:046E:5506.0003: input,hiddev96,hidraw2: USB HID v1.10 Device [BTC USB Multimedia Keyboard] on usb-0000:00:13.0-2/input1 [ 22.484906] EXT4-fs (sda6): INFO: recovery required on readonly filesystem [ 22.484910] EXT4-fs (sda6): write access will be enabled during recovery [ 22.548542] EXT4-fs (sda6): recovery complete [ 22.549074] EXT4-fs (sda6): mounted filesystem with ordered data mode [ 32.516772] Adding 20482832k swap on /dev/sda5. Priority:-1 extents:1 across:20482832k [ 32.742540] udev: starting version 151 [ 33.002004] Bluetooth: Atheros AR30xx firmware driver ver 1.0 [ 33.008135] parport_pc 00:09: reported by Plug and Play ACPI [ 33.008186] parport0: PC-style at 0x378, irq 7 [PCSPP,TRISTATE] [ 33.012076] lp: driver loaded but no devices found [ 33.037271] ppdev: user-space parallel port driver [ 33.090256] lp0: using parport0 (interrupt-driven). Any clues in there?

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• How to sell or rent your house on Craigslist

  Im in the process of relocating. Im relocating to a state Im not familiar with and have no close friends/family that can serve as my go-to proxy on a real-time basis for house hunting help. Short of being there, this leaves the internet for my wife and I to do searching and narrow things down. We had 2 trips to the new location to do some house hunting. This means that we had to do all our research before to make those 2-day adventures worthwhile. Welcome to the internet and real estate. Now, there...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Server-side Input

  - by Thomas

  Currently in my game, the client is nothing but a renderer. When input state is changed, the client sends a packet to the server and moves the player as if it were processing the input, but the server has the final say on the position. This generally works really well, except for one big problem: falling off edges. Basically, if a player is walking towards an edge, say a cliff, and stops right before going off the edge, sometimes a second later, he'll be teleported off of the edge. This is because the "I stopped pressing W" packet is sent after the server processes the information. Here's a lag diagram to help you understand what I mean: http://i.imgur.com/Prr8K.png I could just send a "W Pressed" packet each frame for the server to process, but that would seem to be a bandwidth-costly solution. Any help is appreciated!

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• Is there a modern (eg NoSQL) web analytics solution based on log files?

  - by Martin

  I have been using Awstats for many years to process my log files. But I am missing many possibilities (like cross-domain reports) and I hate being stuck with extra fields I created years ago. Anyway, I am not going to continue to use this script. Is there a modern apache logs analytics solution based on modern storage technologies like NoSQL or at least somehow ready to cope with large datasets efficiently? I am primarily looking for something that generates nice sortable and searchable outputs with the focus on web analytics, before having to write my own frontends. (so graylog2 is not an option) This question is purely about log file based solutions.

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• JSR-107 Early Draft Released

  - by rob.misek

  After nearly 12 years the early draft of JSR-107 has been released. Brian Oliver, co-spec lead, details this update including information on the source, resourcing and the JCP 2.7 process. Check out Brian's update here. "Yesterday the JCP made the important step of posting the Early Draft specification and API for JSR107. [...]While an enormous amount of progress was made last year and early this year (by many people – not so much me) the JSR was somewhat delayed while the legals were resolved, especially with respect to ensuring clean and clear IP for Java itself, the eventual JCache Providers and the community.   Thankfully this stage is complete and we can move forward."

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• Ubuntu boots to black screen after failed upgrade from 12.04 to 12.10

  - by ywx

  This happened when I tried to upgrade from 12.04 to 12.10. I don't know whether the upgrade process had completed downloading and installing packages or whether it was still in progress, but I got a message The application Compiz has closed unexpectedly. At that point, my mouse stopped working so I switched to tty1 by Ctrl+Alt+F1 and rebooted from there. I then found that I could not boot into Ubuntu any more. My screen stayed first purple then black. I went back to tty1 and it said I was running 12.10. I tried some suggestions in this thread on Ubuntuforums: Wubi blank purple screen than blank black screen and this one: How to set NOMODESET and other kernel boot options in grub2 but nothing seemed to work. I can boot Windows as normal. I am using Wubi on Windows7. My laptop is a Lenovo T410i with NVIDA NVS 3100m

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• How can I delay dropbox from starting, but not disable it?

  - by jgbelacqua

  When I log into my user account on Ubuntu 10.10, there is a unsatisfying delay before my system becomes usable. Even launching a terminal, I have to wait a few seconds before the bash prompt appears. During this start-up period, the top process seems to be dropbox. I'm not sure what it's doing exactly (functionality is still fine as far as I can see), but I do know it really doesn't need to be doing it while I'm waiting for desktop to appear. (This is the standard Ubuntu with Gnome desktop, by the way.) What I would like to do is to be able to have a static or even dependency-based delay for dropbox to start. It would be nice if it waited for, e.g., 10 minutes, or for my browser tabs to load and a typing pause. Then it could churn away on file status or cache-chewing, and I would be happy. Is there a way to do this? Thanks!

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• How do I get rid of the drive mount confirmation question for sshFS on boot?

  - by Dave M G

  With help from this site, I was able to set up an SSHFS connection between two computers on my LAN so that one auto mounts on the other at boot time. Everything works, but there is this annoying confirmation that comes up whenever I boot: An error occurred while mounting /home/dave/Mythbuntu. Press S to skip mounting or M or Manual recovery If I press S, then booting continues, and my drive is mounted as hoped, so it seems like even though I "skipped" it, maybe it tried again and succeeded later in the boot process. I followed the instructions here to set up "if up / if down" scripts, and here is my current /etc/fstab: sshfs#[email protected]:/home/mythbuntu /home/dave/Mythbuntu fuse auto,users,exec,uid=1000,gid=1000,allow_other,reconnect,transform_symlinks,BatchMode=yes 0 0 Although the mounting is working, this step of having to press S every time I boot is obviously kind of a hassle. How do I configure my computer so I don't have to do that, and so that my other computer will still automount?

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• How to set up an environment for android app development?

  - by The Dark Knight

  I have been researching for sometime now regarding the process to install android sdk and associated tools . After visiting Android Developers page, i first installed the android sdk and then installed eclipse plugins for my indigo version from the install softwares options.However, it is mentioned in the developers page : Download the Android SDK. Install the ADT plugin for Eclipse (if you’ll use the Eclipse IDE). Download the latest SDK tools and platforms using the SDK Manager. I have downloaded the sdk and installed the adt plugins for eclipse.I just need to point the eclipse towards the location of the sdk. However, i am stuck at the last step which is asking me to download the latest tools using the sdk manager. The manager interface pops up and i see a lot of options there. I don't know which ones i must select and install. If some one can help me out here and tell me which options to choose and install(if possible, with a screen shot), it will be very beneficial for me.

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• SharePoint 2010 Diagnostic Studio Remote Diag

  - by juanlarios

  I have had some time this week to try out some tools that I have been meaning to try out. This week I am trying out the SP 2010 Diagnostic Studio. I installed it successfully and tried it on my development evironment. I was able to build a report and a snapshot of the environment. I decided to turn my attention to my Employer's intranet environment. This would allow me to analyze it and measure it against benchmarks. I didn't want to install the Diagnostic studio on the Production Envorinment, lucky for me, the Diagnostic studio can be run remotely, well...kind of. Issue My development environment is a stand alone, full installation of SharePoint 2010 Server. It has Office 2010, SQL 2008 Enterprise, a DC...well you get the point, it's jammed packed! But more importantly it's a stand alone, self contained VM environment. Well Microsoft has instructions as to how to connect remotely with Diagnostic Studio here. The deciving part of this is that the SP2010DS prompts you for credentails. So I thought I was getting the right account to run the reports. I tried all the Power Shell commands in the link above but I still ended up getting the following errors: 06/28/2011 12:50:18    Connecting to remote server failed with the following error message : The WinRM client cannot process the request...If the SPN exists, but CredSSP cannot use Kerberos to validate the identity of the target computer and you still want to allow the delegation of the user credentials to the target computer, use gpedit.msc and look at the following policy: Computer Configuration -> Administrative Templates -> System -> Credentials Delegation -> Allow Fresh Credentials with NTLM-only Server Authentication.  Verify that it is enabled and configured with an SPN appropriate for the target computer. For example, for a target computer name "myserver.domain.com", the SPN can be one of the following: WSMAN/myserver.domain.com or WSMAN/*.domain.com. Try the request again after these changes. For more information, see the about_Remote_Troubleshooting Help topic. 06/28/2011 12:54:47    Access to the path '\\<targetserver>\C$\Users\<account logging in>\AppData\Local\Temp' is denied. You might also get an error message like this: The WinRM client cannot process the request. A computer policy does not allow the delegation of the user credentials to the target computer. Explanation After looking at the event logs on the target environment, I noticed that there were a several Security Exceptions. After looking at the specifics around who was denied access, I was able to see the account that was being denied access, it was the client machine administrator account. Well of course that was never going to work!!! After some quick Googling, the last error message above will lead you to edit the Local Group Policy on the client server. And although there are instructions from microsoft around doing this, it really will not work in this scenario. Notice the Description and how it only applices to authentication mentioned? Resolution I can tell you what I did, but I wish there was a better way but I simply don't know if it's duable any other way. Because my development environment had it's own DC, I didn't really want to mess with Kerberos authentication. I would also not be smart to connect that server to the domain, considering it has it's own DC. I ended up installing SharePoint 2010 Diagnostic Studio on another Windows 7 Dev environment I have, and connected the machien to the domain. I ran all the necesary remote credentials commands mentioned here. Those commands add the group policy for you! Once I did this I was able to authenticate properly and I was able to get the reports. Conclusion   You can run SharePoint 2010 Diagnostic Studio Remotely but it will require some specific scenarions. A couple of things I should mention is that as far as I understand, SP2010 DS, will install agents on your target environment to run tests and retrieve the data. I was a Farm Administrator, and also a Server Admin on SharePoint Server. I am not 100% sure if you need all those permissions but I that's just what I have to my internal intranet.   I deally I would like to have a machine that I can have SharePoint 2010 DIagnostic Studio installed and I can run that against client environments. It appears that I will not be able to do that, unless I enable Kerberos on my Windows 7 Machine now. If you have it installed in the same way I would like to have it, please let me know, I'll keep trying to get what I'm after. Hope this helps someone out there doing the same.

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• How do I push code to github on shutdown?

  - by Ezequiel

  I switch between working at home and the office, and sometimes, like today, I forget to run a git commit/push. (I find it easy to ignore the command line since I'm still kind of a beginner, there.) How can I make it so that when I shut down my Ubuntu OS, it will follow this process: Check my local code against the github server, executing the rest of this script only if I've made newer changes. Add all new files. Make commits with a basic default comment. Push all changed code to origin master. If anyone knows how to do this, it would be a major assist. Also, anyone know how to do it for Mac OSX? :D

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• Finding it Hard to Deliver Right Customer Experience: Think BPM!

  - by Ajay Khanna

  Our relationship with our customers is not a just a single interaction and we should not treat it like one. A customer’s relationship with a vendor is like a journey which starts way before customer makes a purchase and lasts long after that. The journey may start with customer researching a product that may lead to the eventual purchase and may continue with support or service needs for the product. A typical customer journey can be represented as shown below: As you may notice, customers tend to use multiple channels to interact with a company throughout their journey.  They also expect that they should get consistent experience, no matter what interaction channel they may choose. Customers do not like to repeat the information they have already provided and expect companies to remember their preferences, and offer them relevant products and services. If the company fails to meet this expectation, customers not only will abandon the purchase and go to the competitor but may also influence others’ purchase decision. Gone are the days when word of mouth was the only medium, and the customer could influence “Six” others. This is the age of social media and customer’s good or bad experience, especially bad get highly amplified and may influence hundreds of others. Challenges that face B2C companies today include: Delivering consistent experience: The reason that delivering consistent experience is challenging is due to fragmented data, disjointed systems and siloed multichannel interactions. Customers tend to get different service quality if they use web vs. phone vs. store. They get different responses from different service agents or get inconsistent answers if they call sales vs. service group in the company. Such inconsistent experiences result in lower customer satisfaction or NPS (net promoter score) numbers. Increasing Revenue: To stay competitive companies frequently introduce new products and services. Delay in launching such offerings has a significant impact on revenue realization. In addition to new product revenue, there are multiple opportunities to up-sell and cross-sell that impact bottom line. If companies are not able to identify such opportunities, bring a product to market quickly, or not offer the right product to the right customer at the right time, significant loss of revenue may occur. Ensuring Compliance: Companies must be compliant to ever changing regulations, these could be about Know Your Customer (KYC), Export/Import regulations, or taxation policies. In addition to government agencies, companies also need to comply with the SLA that they have committed to their customers. Lapse in meeting any of these requirements may lead to serious fines, penalties and loss in business. Companies have to make sure that they are in compliance will all such regulations and SLA commitments, at any given time. With the advent of social networks and mobile technology, companies not only need to focus on process efficiency but also on customer engagement. Improving engagement means delivering the customer experience as the customer is expecting and interacting with the customer at right time using right channel. Customers expect to be able to contact you via any channel of their choice (web, email, chat, mobile, social media), purchase via any viable channel (web, phone, store, mobile). Customers expect companies to understand their particular needs and remember their preferences on repeated visits. To deliver such an integrated, consistent, and contextual experience, power of BPM in must. Your company may be organized in departments like Marketing, Sales, Service. You may hold prospect data in SFA, order information in ERP, customer issues in CRM. However, the experience delivered to the customer must not be constrained by your system legacy. BPM helps in designing the right experience for the right customer and integrates all the underlining channels, systems, applications to make sure right information will be delivered to the right knowledge worker or to the customer every single time.     Orchestrating information across all systems (MDM, CRM, ERP), departments (commerce, merchandising, marketing service) and channels (Email, phone, web, social)  is the key, and that’s what BPM delivers. In addition to orchestrating systems and channels for consistency, BPM also provides an ability for analysis and decision management. By using data from historical transactions, social media and from other systems, users can determine the customer preferences, customer value, and churn propensity. This information, in the context, is then used while making a decision at a process step. Working with real-time decision management system can also suggest right up-sell or cross-sell offers, discounts or next-best-action steps for a particular customer. Timely action on customer issues or request is also a key tenet of a good customer experience. BPM’s complex event processing capabilities help companies to take proactive actions before issues get escalated. BPM system can be designed to listen to a certain event patters then deduce from those customer situations (credit card stolen, baggage lost, change of address) and do a triage before situation goes out of control. If such a situation arises you can send alerts to right people or immediately invoke corrective actions. Last but not least one of BPM’s key values is to drive continuous improvement. Learning about customers past experiences, interactions and social conversations, provide valuable insight. Such insight can be used to improve products, customer facing processes, and customer experience. You may take these insights as an input to design better more efficient and customer friendly sales, contact center or self-service processes. If customer experience is important for your business, make sure you have incorporated BPM as a part of your strategy to design, orchestrate and improve your customer facing processes.

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• How to create an auto-grader in and for Python

  - by recluze

  I'm trying to create an auto-grader for one of my beginning programming courses for python. From my online search, I've come to know that it is effectively a unit test framework that tests the student's code rather than production code but I'm not really sure how to structure the flow of the program. Can anyone please provide a strategy for submission of code by students and automating the whole process of marking? For instance, how would the student code be submitted and then stored/structured on disk, how would the grades be stored/reported? I'm only looking for a broad strategy and will try on my own to fill in the blanks. (I asked this on stockoverflow.com initially but it's considered as off-topic and I was suggested to ask here.)

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• Doing practice jobsearch/technical interviews?

  - by Beekguk

  I graduated college last year & I've never gone through the interview process - my current programming position evolved out of projects I did in school, but in a few months I'm making a clean break and moving across the country so I'm going to have to face a "grown-up" jobsearch. I'm kind of scared of technical interviews - I think I'm pretty good at my job and my hobby programming projects ... but what if it turns out I'm part of that group that thinks they're qualified, but really just cause despair at the state of education in the hearts of interviewers? So, I'm thinking of doing a "practice" job hunt in my current city to get an idea of what it's like and what kind of experience/expertise employers are really looking for. Is this a dick move ethically (applying to/interviewing for jobs I can't take)? If so, is there another good way to prepare for technical interviews, especially those little trick puzzle-type questions?

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