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• Is 1GB + 1GB RAM better than 2GB +0.5GB?

  - by pibboater

  My laptop has two slots for RAM, and currently has two 512 MB chips, for 1 GB. Windows XP is running terribly slow on it, so I want to upgrade the RAM. I could buy two 1 GB chips to replace both of the current 512 MB chips, to give me 2 GB of RAM. Or, the price is the same to buy one 2 GB chip, to replace just one of the 512 MB chips, and give me 2.5 GB total. The RAM it takes is PC2-4200 533MHz DDR2. What do you think would be better: buying two 1 GB chips so it can take advantage of dual-channel operation, or buying one 2 GB chip to end up with more total RAM but not dual-channel operation? Like I said, price is the same, so performance is the only consideration. I'm not doing anything especially intensive like video or photo editing -- just having multiple Office programs open, playing music, browsers, etc., but currently even opening the first application takes forever. If it matters, the laptop is a Toshiba Qosmio G25-AV513 running Windows XP Media Center SP3. Thanks! Kevin

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• Locked out of our Comcast Business Gateway for seemingly no reason

  - by Tyler

  A little backstory... Last fall we migrated our ISP from AT&T to Comcast at one of our offices. At that time, we received a new modem/router from Comcast and we configured everything to our liking. We've never really had very many issues with the router aside from having to restart it every once in a while. Here's the problem... About three months ago I changed the password on the router from the default. After that, I logged into the router several times to make changes with no issue. During May I logged into the router to add two new static routes, no problems. A week ago, I tried to log into the router and could not. I tried the non-default password that I changed it to, the default, anything and everything I could think of and no luck. I restarted the router on Monday thinking it may just be locked up, but after the restart it would still not let me log in. This router is at our other office about 2 hours from here and I want to avoid having to drive down there and reset to factory defaults, reconfigure, etc. Any ideas?

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• Win 8.1 Hyper-v Full Screen and VPN problems

  - by tr0users

  I need to connect to my office using Cisco VPN software (RSA). Once connected all my internet traffic goes through the employer's VPN and this prevents me from listening to spotify. As a way around this I created a Win 2012 VM that I run in hyper-v from my Windows 8.1 Client. First I RDP to the VM, then I connect to the VPN. This forces the RDP session between my host laptop and the VM to close. I then open the hyper-v manager and double-click my VM to get a connection back (not great because I don't get the use of copy & paste this way). Previously when I opened my VM this way I would have full screen. I'm using a 1920x1080 monitor. Today when I re-open my connection to the VM it is displayed in a window that uses maybe 75% of the full screen. I have tried the menu option View\Full Screen Mode only centres the screen and apply black borders around the outside. Could anyone please suggest how I may solve the VPN or Full Screen problems? Thanks Rob.

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• what means parameter -mailboxcredenctial

  - by cotablise

  H3llo, I am writing regarding the Exchange powershell commands. When I want to use following cmdlets, I have to insert parameter -mailboxcredential Test-OwaConnectivity Test-OutlookWebServices Test-ImapConnectivity Test-PopConnectivity In the Microsoft official site is written: "The MailboxCredential parameter specifies the mailbox credential for a single URL test." I am not sure why this parameter is needed... I inserted incorrect credentials, however the command was finished successfully... Could you tell me reason why this parameter is needed ? Example: Wrong/incorrect credential [PS] C:\>Test-WebServicesConnectivity -ClientAccessServer EXhub1 -MailboxCredential (Get-Credential blablabla) CasServer LocalSite Scenario Result Latency(MS) Error --------- --------- -------- ------ ----------- ----- EXhub1 Default-Fi... GetFolder Failure [System.Net.WebExcept... Without parameter: [PS] C:\>Test-WebServicesConnectivity -ClientAccessServer EXhub1 WARNING: Test user 'extest_91ef41d34eef4' isn't accessible, so this cmdlet won't be able to test Client Access server connectivity. Could not find or sign in with user ********\extest_91ef41d34eef4. If this task is being run without credentials, sign in as a Domain Administrator, and then run Scripts\new-TestCasConnectivityUser.ps1 to verify that the user exists on Mailbox server EXHUB1.****** + CategoryInfo : ObjectNotFound: (:) [Test-WebServicesConnectivity], CasHealthCouldN...edInfoException + FullyQualifiedErrorId : FB9A14B6,Microsoft.Exchange.Monitoring.TestWebServicesConnectivity WARNING: No Client Access servers were tested. Thank you in advance

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• How to determine if my AWS/EC2 server has been compromised / resolution?

  - by ElHaix

  I have recently seen an increase in network in/out activity on my server and am trying to determine if my AWS/EC2 instance has been compromised, and if so, how to resolve? In my security group I have: Inbound: 80 (HTTP) 0.0.0.0/0 Outbound: 80 (HTTP) 0.0.0.0/0 443 (HTTPS) 0.0.0.0/0 Using TCP-UDP Endpoint Viewer: I see a lot of w3wp.exe TCP processes with varying local ports http and numbered, as well as varying remote ports. Some processes go red/yellow/green on updates . I see Remote address for most w3wp processes are my ec2 instance, however I am seeing several to *.deploy.akamaitechnologies.com and *.deploy.static.akamaitechnologies.com with received bytes varying between 4-11 megs. I also see Ec2Config.exe, remote address: 169.254.169.254 System Process Remote Address: fetcher4-4.p.mail.ru (how can I get rid of this one?!) local port: http remote port: 33432 I am also seeing some system processes from 114.216-244-93-rdns.wowrack.com: Protocol: TCP local port: http remote port: varying As well as some baiduspider "System Process"'s. I'm afraid that my system may have been compromised, and wondering if these results are any indication of that. If so, how can I get eliminate these possible threats? I have MS Security Essentials installed.

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• Setup ejabberd with SQL Server 2008

  - by wonster

  Here's what I have got so far. Windows 2008 Server 64 bit. Installed the latest version of ejabberd, ejabberd-2.1.8-windows-installer.exe. The windows service starts up fine but seems ineffective. However, using the start & stop scripts work. I am able to login to the admin page which so far doesn't seem that versatile. Opened up ports 5222, 5226 and 5280 for my workstation to talk to the server. I've got Spark and Jabbear Windows clients to register, login and instant message with multiple accounts using the server. After confirming that I've got the very basics working, I've decided to make use of SQL Server 2008 as the database. Reason? Mainly, I am very comfortable with SQL Server. I can deal with redundancy, failover, data analysis easily. Not sure if ejabberd's built in DB provides all that. Following the instructions from ejabberd's documentation, I setup a system DSN that points to another physical database. The DSN checks out fine. (Tried both Named Pipes and TCP/IP) Modified ejabberd.cfg. Commented line %%{auth_method, internal} and uncommented line {auth_method, odbc} Uncommented and modified {odbc_server, "DSN=ejabberd;UID=somelogin;PWD=somepassword"}. After making these changes, I restarted. No errors are found in the log files. The jabber clients are no longer able to register new accounts. I'm not sure where to look for errors besides the /logs/ folder as I'm new to all this. I am basically stuck here on step 5. Has anyone got this setup to work recently? Some of the posts I've found around are years old and of no help. I can't be the only one setting up ejabberd with MS SQL. Any help would be appreciated!

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• How to get just value from database query in Excel?

  - by Corin

  I'm creating a spreadsheet as a collection point of information from a number of MS Access databases. I will run a query on each database to get a count of records in a particular table. Each database has the same structure but different content as they are used in different situations. So the query returns a single value, rec_count. I've figured out how to create that query, save it and then use it as the data source. So far so good. The problem is that Excel treats the query results as a table. So instead of getting just the single value the query returns, I also get the field name. Thus the result takes up two cells instead of one. When linking in the data source, I only see Table, PivotTable Report and PivotChart as options for viewing the data. I don't want any of those. I just want the single value without any formatting, column headers, etc. Is there a way to do this is Excel 2007?

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• Without an internet connection my computer loads programs slowly. With an internet connection they load quickly

  - by Peter pete

  Gday. I've a laptop, with 8gb of RAM and a Samsung 830 SSD with about 2/5th of free space out of its 256gb. Win7 64b. Laptop is a Toshiba T130. In the other day I noticed that it took a long time to load a program, for example the python interpreter at the time the computer didn't have access to the home network. In both cases the computer boots quickly. About 40 seconds. Without internet opening the python interpreter, or notepad2.exe, or any program individually takes around 10 seconds. With internet connection (through WiFi) opening the same programs takes about 2 seconds. In both cases, it becomes SSD-instant-quick to open a program from a cold boot. I don't have any network mapped drives. I've tried with AV off (Avast antivirus) and same effect. I've installed all MS updates. I've googled and googled and have found nothing of help. I've run the Samsung SSD magician to "optimise" ssd and that didn't help. What could I do to determine & fix this issue?

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• Dell laptop keyboard doesn't work

  - by Tam

  I'm trying to fix my in-laws laptop, it's a Dell Studio 1745 that's running Windows 7 64 bit. The problem is that most of the keys on the keyboard do not work. The function keys work and the caps lock and numpad keys work, but no other keys do. If I hit the F2 key enough times when starting up, I can get to the BIOS, but after that even the function keys stop working. If I let it go all the way to the Windows login screen, I can see that the caps lock and num lock work - little images on screen actually appear, but they don't toggle the state of the key, i.e.,capslock is always off, numlock is always off. Using the fn+function combo works, so changing the brightness, etc. works fine. I'm stumped. I've tried disconnecting power and battery and leaving it for an hour or so before starting up but that hasn't helped either. Also - this might be a red herring - the touchpad is failing as well, the MS Device Manager says that it's failing with status 10, "unable to start device"

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• Can't Connect SQL server - process being used by another process. Conflict with IIS?

  - by shinya

  I'm having problem connecting to MS SQL Server (2012 Express) after accessing a database through IIS (web site). I can access the data through web site no problem, but I can't access the data from any other programs (i.e SSMS) until I reboot the SQL server. It seems that the connection stays open even if I close a browser. Here is error message I'm getting Unable to open the physical file "C:---------". Operating system error 32: "32(The process cannot access the file because it is being used by another process.)". Unable to open the physical file "C:-------". Operating system error 32: "32(The process cannot access the file because it is being used by another process.)". Cannot open user default database. Login failed. Login failed for user 'Myserver\myname'. (.Net SqlClient Data Provider) Server Name: MYPC\SQLEXPRESS Error Number: 5120 Severity: 16 State: 101 Line Number: 65536 I follow the help link and it told me to move TCP before named pipes in the protocol order list. I tried it but it didn't help at all. What is the proper settings on SQL server or IIS in order to release process after closing a browser. How do I avoid getting this error? Thank you for your help

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• Outlook 2007 - repainting (?) problems when copying and pasting between windows: have to switch focus before pasted text is visible

  - by Rory

  For some time now I've had a problem when copying and pasting between Outlook 2007 windows, or from other office apps into Outlook 2007. When I paste, say into a new email, the email window's text area goes blank. The window isn't 'not responding', the To and Subject contents are still visible, but it looks like all the text in the email has been deleted. Initially I thought it was just taking ages to paste, but it turns out I need to switch focus to another window and then switch focus back to the Outlook window. Only then does the body of the email repaint itself. It's at the point that I click onto the Outlook window that the body area changes from blank white to showing all the text that was there before plus the pasted text. Any ideas? I've updated my graphics driver. Not sure what else it could be. I do sometimes have similar problems in Visual Studio 2010 too: when I paste text into a code window it doesn't show immediately, but the rest of the window shows what was there before I pasted. I'm using Win XP with all updates applid, on a Dell Vostro 1510.

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• Restoring a fresh home folder in a shared user domain environment

  - by Cocoabean

  I am using a tool called pGINA that adds another credential provider to my Windows 7 clients so we can authenticate campus users via campus LDAP. We have the default Windows credential providers setup to authenticate off of our Active Directory, but we have students in our classes that don't have entries in our AD, and we need to know who they are to allow them internet access. Once these LDAP users login using pGINA, they are all redirected to the same AD account, a 'kiosk' account with GPOs in place to prevent anything malicious. My concern is that my users will accidentally save personal login information or files in that shared profile, and another user may login later and have access to a previous user's Gmail account, as the AppData folder on each computer is shared by anyone logging into the kiosk user. I've looked into MS's 'roll-your-own' SteadyState but it didn't seem to have what I wanted. I tried to write a PS script to copy a pre-saved clean version of the profile from a network share, but I just kept running into issues with CredSSP delegation and accessing the share from the UNC path. Others have recommended something like DeepFreeze but I'd like to do it without 3rd party tools if possible.

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• Diagnosing Random Network Lag

  - by uesp

  I'm having trouble diagnosing some random lag on a 6 server LAMP cluster serving a MediaWiki site. While we're serving some 100 pages/sec the servers themselves are running fine with less than 0.5 load, no locked processes, no paging, no errors being logged, etc.... Lag is present on all servers and is random: one minute its fine the next it's there. DNS lookups on the servers are randomly slow. For example time nslookup google.com varies randomly from a few milliseconds to several seconds and sometimes times out entirely. While we use IP addresses internally on the cluster this may be a symptom of the root issue. We are not running our own DNS server. The Apache server-status pages randomly lag or time out. Benchmarking using ab between servers shows a few loads sometimes take 3000 ms (almost exactly). Benchmarking server-status on the local server itself usually shows no issue (it showed a lag only once among a few hundred tests). The servers are sitting behind a switch and a firewall which I don't have any access to so I don't know their setup or status. While we are under heavier than normal load a 2 Mbps incoming and 20 Mbps outgoing traffic shouldn't be stressing the switch or firewall should it? My feeling is that it is the switch/firewall or something above them in the ISP like their DNS but can't confirm it. I need some other tests or methods of diagnosing this lag to try and narrow down the ultimate cause.

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• Why is my new PC so slow at startup?

  - by rumtscho

  Bought a new PC this weekend, and it works really good. Only I have one big problem: startup time. Its BIOS needs 62 sec to load, then from Grub start to pw entering screen it's another 26 sec. I think this is a lot, because my old PC needs 34 sec for BIOS and another 8 sec to pw screen. After I enter the pw, the desktop is usable with practically no delay on both. The new PC is a core i7-930, running a Lucid Lynx 64 bit from a Intel Postville SSD (no internal HDs). The old PC is a Pentium 4 celeron (forgot the clock speed) running a Lucid Lynx 32 bit from an ATA 100 hard drive. Neither PC is overclocked. The new one has boot sequence 1.DVD ROM, 2.SSD (connected over SATA in AHCI mode), 3. removable drive. The old one boots from 1. DVD ROM, 2. HDD, 3. Floppy. Neither has a second OS installed. The new one has less software installed than the old one (I think), but the boot time difference was noticeable even before I made any installs. As far as I know, just the SSD should be enough to make a noticeable difference in boot time. I thought that having a good mainboard on the new PC as opposed to the basic office model on the old one would also mean a faster loading BIOS. If these assumptions are right, I guess I must have misconfigured something in the BIOS of the new PC. How should I configure it for a fast boot? It has an ASUS P6X58D board with an AMI BIOS, if you need the BIOS revision number I could post that too.

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• One workstation gets slow access to the server, but others are fast

  - by Mike Hanson

  I've just setup a machine with Windows Server 2008. It hosts various services, like IIS, POP3, SMTP, Music for Squeezeboxes, VNC. All was working well for the first week or so. One day I needed to create a mapped drive on the server, so it could access files on my workstation. Windows indicated that Network Discovery was needed, so I turned it on with the "Home / Office" option (rather than "Public"). This may be coincidence, but since that time I've been having troubles accessing various services from my main workstation (running Windows 7/64): POP3 continued working correctly, but SMTP was delayed or failed entirely. (Telnet took 20 seconds to connect, but Outlook would never send messages.) VNC failed entirely. I reinstalled it on the server, and now it works but feels sluggish. The music web server was extremely delayed and usually failed. I tried reinstalling, and now it takes about 30 seconds to show the page name on the browser tab, and another 30 seconds to display any page contents. Other machines on the local network seem fine, as do machines connected via the Internet. I don't believe I changed anything on my own machine that would cause this. I considered the possibility that my anti-virus was involved, so I uninstalled AVG (commercial version), but that didn't help. I installed Norton 360 after that, and it didn't complain of viruses on my machine, and the delays remained. Because only my machine is affect, I'm tempted to blame it, except that reinstalling software on the server improved the situation, so there is almost certainly something going on with the server too. The firewall has all the necessary ports open, and it works fine for the other workstations (including external machines connected via the Internet), which indicates that it should be OK. Any ideas?

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• Steps to debugging web site latency and timeout issues

  - by Paperjam

  I have a client who has multiple offices around the country, all of which share the same Internet connection via their WAN. One specific office for this client is experiencing severe latency and timeout issues with my web site. Most, but not all, of the latency occurs on a specific ASPX page where multiple postbacks are made while populating cascading dropdown lists (rapid form submits). The latency is sporadic and can be anywhere from a few seconds to a full timeout. There is no indication that the timeouts are occurring on the server's end. The IT guy for this client is having trouble narrowing down the problem. Since it is affecting only one location for one client, I am led to believe it is not something with my site but something specific to that location. He's measured ping times while using the site and has noticed no real variance in ping times even when the page has timed out. I believe this may be being caused by some sort of Internet filter that doesn't like rapid form submits, but beyond a hunch I haven't a clue. My question is what things should I tell the IT guy to look for? While I'm not trying to provide active tech support for this issue, I would at least like to glean an understanding of what is going on and try to offer some sort of advice. Thank you.

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• What switch should we use for PCoIP?

  - by Jay R.

  We have a small lab space that seats 10 people and has 20 machines. Each machine is set to 1920x1200 resolution because the user apps are best used at that resolution. Currently the machines are all located close enough to montors that a DisplayPort cable will reach, but the pending lab remodel positions them around 80 feet or more away in racks. Our proposed solution is to use PCoIP. We purchased 10 PCoIP portals and 20 PCoIP host cards. We plan to set up a dedicated network to handle just the PCoIP traffic. After testing just one portal and one host card with a cheap 1G switch from a local office supply store, we were left with less than good impressions about the usefulness in our lab. The framerates were not spectacular and the mouse seemed jerky. Our concern is that we can't get away with the cheap 1G stuff from the store because adding more machines to the switch will just make the user experience worse. What switch would be recommended to best support our PCoIP situation? We will need to plug in at least 30 cables based on just those machines. Is there a particular feature to search for that makes a difference? Is there a switch that works best with PCoIP? Added Info: The reporting webapp for the host card shows maximum bandwidth usage to be 220000 kbps. The average appears to be around 180000 kbps. The reverse direction is much lower, like 15000 kbps.

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• Cant ping ip on LAN. Port forward works fine though.

  - by Anoop

  I have a Solaris 11 machine running inside the LAN. It is a default install. I can access the machine and ping it if I ssh into my router (if it matters, it is running dd-wrt). I cannot ping the Solaris machine using ip address from any other machine inside the LAN. But if I setup port forwarding everything works perfectly fine. I can also use the port forward from outside the LAN (from my office) - which is good and how I want it to be. I can SSH and ping and do pretty much everything else from outside as well as inside but only as long as I have the port forwarded from my router. Why would I not be able to ping or ssh or even access the Solaris 11 machine from within the LAN - I have checked and couldn't find any firewall running on the Solaris 11 box. I even tried disabling every known firewall on the router (dd-wrt, it had something like SPI firewall running). I even tried setting a static IP for my Solaris box but all in vain! Please help me understand how and why this happens!! Thanks.

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• Using Truecrypt to secure mySQL database, any pitfalls?

  - by Saul

  The objective is to secure my database data from server theft, i.e. the server is at a business office location with normal premises lock and burglar alarm, but because the data is personal healthcare data I want to ensure that if the server was stolen the data would be unavailable as encrypted. I'm exploring installing mySQL on a mounted Truecrypt encrypted volume. It all works fine, and when I power off, or just cruelly pull the plug the encrypted drive disappears. This seems a load easier than encrypting data to the database, and I understand that if there is a security hole in the web app , or a user gets physical access to a plugged in server the data is compromised, but as a sanity check , is there any good reason not to do this? @James I'm thinking in a theft scenario, its not going to be powered down nicely and so is likely to crash any DB transactions running. But then if someone steals the server I'm going to need to rely on my off site backup anyway. @tomjedrz, its kind of all sensitive, individual personal and address details linked to medical referrals/records. Would be as bad in our field as losing credit card data, but means that almost everything in the database would need encryption... so figured better to run the whole DB in an encrypted partition. If encrypt data in the tables there's got to be a key somewhere on the server I'm presuming, which seems more of a risk if the box walks. At the moment the app is configured to drop a dump of data (weekly full and then deltas only hourly using rdiff) into a directory also on the Truecrypt disk. I have an off site box running WS_FTP Pro scheduled to connect by FTPs and synch down the backup, again into a Truecrypt mounted partition.

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• allow spoofing when using tun

  - by Johnny

  I have a working openvpn setup with a server and a number of clients. How would i go around allowing IP spoofing through the openvpn server? (to demonstrate security concepts)? A normal ping from client to server goes through all right: root@client: hping3 10.8.0.1 HPING 10.8.0.1 (tun0 10.8.0.1): NO FLAGS are set, 40 headers + 0 data bytes len=40 ip=10.8.0.1 ttl=64 DF id=0 sport=0 flags=RA seq=0 win=0 rtt=124.7 ms root@server:/etc/openvpn# tcpdump -n -i tun0 tcpdump: verbose output suppressed, use -v or -vv for full protocol decode listening on tun0, link-type RAW (Raw IP), capture size 65535 bytes 10:17:51.734167 IP 10.8.0.6.2146 > 10.8.0.1.0: Flags [], win 512, length 0 But when spoofing a packet, it does not arrive at the openvpn server: root@client: hping3 -a 10.0.8.120 10.8.0.1 HPING 10.8.0.1 (tun0 10.8.0.1): NO FLAGS are set, 40 headers + 0 data bytes root@server:/etc/openvpn# tcpdump -n -i tun0 tcpdump: verbose output suppressed, use -v or -vv for full protocol decode listening on tun0, link-type RAW (Raw IP), capture size 65535 bytes My current config files server.conf local X.Y.Z.P port 80 proto tcp dev tun ca ca.crt cert server.crt key server.key # This file should be kept secret dh dh1024.pem server 10.8.0.0 255.255.255.0 push "redirect-gateway def1 bypass-dhcp" keepalive 10 120 comp-lzo persist-key persist-tun persist-local-ip status openvpn-status.log verb 3 client.conf client dev tun proto tcp remote MYHOST..amazonaws.com 80 resolv-retry infinite nobind persist-key persist-tun ca ca.crt cert client.crt key client.key ns-cert-type server comp-lzo verb 3

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• What is the max connections via remote desktop for a small server?

  - by Jay Wen

  I have a small server running MS Server 2012. The CPU is a Xeon E3-1230 V2 @ 3.30GHz, 4 Cores, 8 Logical Processors, 8 GB RAM. Main HD is a Samsung 840, and the big storage is a 4 disk WD Black Raid 10 Array in a Synology NAS enclusure. My question is: given this hardware, approximately how many users can the system support via "Remote Desktop Connection"? Assume there are no licensing limits. These are not admin users. I know there is a two admin limit. This boils down to: What resources does one remote connection require? RAM? % of the CPU? Networking bandwidth? I guess the base case would be for a conection where the user is inactive or simply browsing cnn. Once you know this, you know how many you could fit on the machine before something is maxed-out. In reality, users would be mostly on Excel (multi-MB spreadsheets). I know the approx. resources currently required by each copy of Excel.

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• IIS8 Application request routing

  - by JustDanyul

  Sorry for what is most likely NOT a very intelligent question, but my non-sysadmin brain is struggling to understand what is causing my problem. Basically, I wan't to enable reverse proxying on a IIS8 box. I read though this article: http://www.iis.net/learn/extensions/url-rewrite-module/reverse-proxy-with-url-rewrite-v2-and-application-request-routing And I've installed the ARR extension from here: http://www.iis.net/downloads/microsoft/application-request-routing Now, I enabled the proxying (as explained in the MS tutorial), and I felt the other setting as they where (again, as instructed in the tutorial). My rule looks like the following <rule name="Reverse Proxy to payroll" stopProcessing="true"> <match url="^mytest/(.*)" /> <action type="Rewrite" url="http://localhost:8282/{R:1}" /> </rule> But alas, it doesn't work. If I change it to a "normal" rewrite rule, as in <rule name="Reverse Proxy to payroll" stopProcessing="true"> <match url="^mytest/(.*)" /> <action type="Rewrite" url="/{R:1}" /> </rule> Then it works. So, it must differently be something with the reverse proxy. Any idea what gives?

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• How to Monitor Network in Medium-Sized Company?

  - by Kyle Lowry

  I work at a medium sized company (100+ employees). An issue that has been cropping up is network performance, internet access in particular. We have about 70 or more computers, a mix of Mac OS X and Windows XP & 7 machines. We have several servers (Exchange server, PC file servers, MS SQL, Blackberry, FTP, Mac server, etc). There are four main switches, a SonicWall firewall, and probably a couple routers in the server room with a dozen or so more scattered around the building. The network structure has grown organically over a number of years; and, as far as I know, there really isn't a monitoring solution in place. When we experience network issues (slow connections, dropped packets, and so on), our general solution is to power cycle some hardware or go around to each employee and ask them if they are uploading/downloading any large files. This is really inefficient and time consuming, and it does not allow us to monitor the network, tackling potential problems proactively. I would like to find a solution that would allow me to monitor network usage company-wide in real time, with detail going down to the individual computer, ideally. Given the hodgepodge of equipment and operating systems, what would be the best way to set up some kind of monitoring solution? Hardware, software, restructuring our network architecture?

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• Apps won't start after vanilla reboot

  - by Daniel R Hicks

  I had Adobe and Norton nagging me to reboot, so I did that -- clicked Reboot from the Start button. Everything seemed pretty normal as it shut down and came back up, but once up a bunch of apps won't start. The first one I noticed was Firefox. It would flash the disk light normally, but never appear on the screen. Then I tried to bring up an OpenOffice Calc window and same thing. I tried to bring up MS Word, and the splash screen appeared, but never the main screen, and the splash screen just sat there, with a swirly over it. But I tried Solitaire, Notepad++, Paint, and several others, and they popped up just fine. And I'm typing this from IE 8, which, if anything, came up faster than usual. When I try to open up "Network and Sharing Center" the window appears, but nothing appears in it, and eventually it's tagged "not responding". When I kill that window I get (after a delay) "Windows Explorer is not responding", and when I say "OK" the screen resets. I tried rebooting again, and no joy -- same as before. Have done nothing particularly strange on this box, and it's not generally at significant risk for malware. I haven't installed anything new other than the afore-mentioned updates. One other thing: Several minutes after rebooting I get the message "Error: Unable to start Bluetooth Stack Service." The Bluetooth radio is turned on, and I rarely have anything Bluetooth attached, and I don't recall that I've ever seen this message before. Added: Looking at Event Viewer, I'm getting a lot of "The description for Event ID 1 from source xxx cannot be found." Is there any significance to this? Added: I'm looking at restoring from backup, but the procedure is, at best, unclear. Is it sufficient to restore from "Backup and Restore Center", or must I restore from the restore DVD first?

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• Outlook 2010 Crashing Unpredictably

  - by cbkadel

  Very often when I open up Outlook 2010 and start doing actions in it, it will hang and become non responsive. I have tried letting it finish, but it never does come back (up to 20 minutes of letting it try). I generally have to restart Outlook and try again. Usually after about an hour of doing this, Outlook somehow snaps out of it and works for the rest of the day. It's generally in the morning (though I doubt that's the key variable). Generally, the emails that cause problems are HTML/formatted, but not always. What I've done so far to troubleshoot: Install Latest Outlook Hotfix (I think Dec 14, 2010) Start Outlook in Safe Mode Neither of those steps seem to make a difference. Usually - after about 10-15 restarts of Outlook on any given day, then it starts working thereafter. My next step is to uninstall/reinstall Office 2010, but I'm hoping someone has seen this and knows what to do about it - though not sure. My configuration is like this: Microsoft Online Services (using Microsoft's Sign In App) - Connecting to Exchange I have two other Exchange accounts in this profile (new feature in 2010) connected through Outlook Anywhere. Life Meeting Conferencing Add In I've disabled the People tab/add in. I've disabled the "Send to Bluetooth" add-in. Not sure what else to do?

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