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  • The Solution

    - by Patrick Liekhus
    So I recently attended a class about time management as well as read the book “The Seven Habits of Highly Effective People” by Stephen Covey.  Both have been instrumental in helping me get my priorities aligned as well as keep me focused. The reason I bring this up is that it gave me a great idea for a small application with which to create a great technical stack solution that would be easy to demo and explain.  Therefore, the project from this point forward with be the Liekhus.TimeTracker application which will bring some the time management skills that I have acquired into a technical implementation.  The idea is rather simple, but leverages some of the basic principles of Covey along with some of the worksheets that I garnered from class.  The basics are as such: 1) a plan is a must have and 2) write it down!  A plan not written down is just an idea.  How many times have you had an idea that didn’t materialize?  Exactly.  Hence why I am writing it all down now! The worksheet consists of a few simple columns that I will outline below as well as some modifications that I made according to the Covey habits.  The worksheet looks like the following: Status Issue Area CQ Notes P  F  L     1234   P  F  L     1234   P  F  L     1234   P  F  L     1234   P  F  L     1234   P  F  L     1234   P  F  L     1234   P  F  L     1234   P  F  L     1234   The idea is really simple and straightforward; you write down all your tasks and keep track of them along the way.  The status stands for (P)ending, (F)inished or (L)ater.  You write a quick title for the issue and select the CQ (Covey Quadrant) with which the issue occurs.  The notes section is for things that happen while you are working through the issue.  And last, but not least, is the Area column that I added as a way to identify the Role or Area of your life that this task falls within based upon Covey’s teachings. The second part of this application is a simple phone log that allows you to track your phone conversations throughout the day.  All of this is currently done on a sheet of paper, but being involved in technology, I want it to have bells and whistles.  Therefore, this is my simple idea for a project that will allow me to test my theories about coding and implementations.  Stay tuned as the next session will be flushing out the concept and coming up with user stories to begin the SCRUM process. Thanks

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  • Oracle Enterprise Manager 11g Launch at 1pm in New York

    - by john.brust
    If you're not in New York for the launch of Oracle Enterprise Manager 11g, you're still invited to join us for our live launch webcast starting shortly. Register now! Speakers include: Charles Phillips | President, Oracle Richard Sarwal | Senior Vice President, Product Development Perry M. Cozzone | Vice President and CIO, Colorcon, Inc J.P. Garbani | Vice President, Forrester Research Photo courtesy of our Oracle Database Insider team member: Jeff Erickson

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  • Impatient Customers Make Flawless Service Mission Critical for Midsize Companies

    - by Richard Lefebvre
    At times, I can be an impatient customer. But I’m not alone. Research by The Social Habit shows that among customers who contact a brand, product, or company through social media for support, 32% expect a response within 30 minutes and 42% expect a response within 60 minutes! 70% of respondents to another study expected their complaints to be addressed within 24 hours, irrespective of how they contacted the company. I was intrigued when I read a recent blog post by David Vap, Group Vice President of Product Development for Oracle Service Cloud. It’s about “Three Secrets to Innovation” in customer service. In David’s words: 1) Focus on making what’s hard simple 2) Solve real problems for real people 3) Don’t just spin a good vision. Do something about it  I believe midsize companies have a leg up in delivering on these three points, mainly because they have no other choice. How can you grow a business without listening to your customers and providing flawless service? Big companies are often weighed down by customer service practices that have been churning in bureaucracy for years or even decades. When the all-in-one printer/fax/scanner I bought my wife for Christmas (call me a romantic) failed after sixty days, I wasted hours of my time navigating the big brand manufacturer’s complex support and contact policies only to be offered a refurbished replacement after I shipped mine back to them. There was not a happy ending. Let's just say my wife still doesn't have a printer.  Young midsize companies need to innovate to grow. Established midsize company brands need to innovate to survive and reach the next level. Midsize Customer Case Study: The Boston Globe The Boston Globe, established in 1872 and the winner of 22 Pulitzer Prizes, is fighting the prevailing decline in the newspaper industry. Businessman John Henry invested in the Globe in 2013 because he, “…believes deeply in the future of this great community, and the Globe should play a vital role in determining that future”. How well the paper executes on its bold new strategy is truly mission critical—a matter of life or death for an industry icon. This customer case study tells how Oracle’s Service Cloud is helping The Boston Globe “do something about” and not just “spin” it’s strategy and vision via improved customer service. For example, Oracle RightNow Chat Cloud Service is now the preferred support channel for its online environments. The average e-mail or phone call can take three to four minutes to complete while the average chat is only 30 to 40 seconds. It’s a great example of one company leveraging technology to make things simpler to solve real problems for real people. Related: Oracle Cloud Service a leader in The Forrester Wave™: Customer Service Solutions For Small And Midsize Teams, Q2 2014

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  • Information Driven Value Chains: Achieving Supply Chain Excellence in the 21st Century With Oracle -

    World-class supply chains can help companies achieve top line and bottom line results in today’s complex,global world.Tune into this conversation with Rick Jewell,SVP,Oracle Supply Chain Development,to hear about Oracle’s vision for world class SCM,and the latest and greatest on Oracle Supply Chain Management solutions.You will learn about Oracle’s complete,best-in-class,open and integrated solutions,which are helping companies drive profitability,achieve operational excellence,streamline innovation,and manage risk and compliance in today’s complex,global world.

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  • CVE-2009-5022 Buffer Overflow vulnerability in LibTIFF

    - by chandan
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2009-5022 Buffer Overflow vulnerability 6.8 LibTIFF Solaris 8 SPARC: 139093-03 X86: 139094-03 Solaris 9 SPARC: 125673-05 X86: 125674-05 Solaris 10 SPARC: 119900-13 X86: 119901-12 This notification describes vulnerabilities fixed in third-party components that are included in Sun's product distribution.Information about vulnerabilities affecting Oracle Sun products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • The Business Value of Global HCM

    Jay Richey, Director, HCM Product Marketing discusses the challenges that organizations are facing in managing a global workforce and how Oracle's HCM solutions can help customers get the most out of their investment.

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  • Understanding Long Tail Keywords For SEO

    Long tail keywords are typically two or more words (a phrase) that you type into a search engine like Google when you are searching for a product, service, the answer to a question or any kind of research you might find necessary. And if you're not at the top of the search engines (preferably in one of the first 3 positions), your chances of making money online decrease substantially.

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  • Application Integration Future &ndash; BizTalk Server &amp; Windows Azure (TechEd 2012)

    - by SURESH GIRIRAJAN
    I am really excited to see lot of new news around BizTalk in TechEd 2012. I was recently watching the session presented by Sriram and Rajesh on “Application Integration Futures: The Road Map and What's Next on Windows Azure”. It was great session and lot of interesting stuff about the feature updates for BizTalk and Azure integration. I have highlighted them below, definitely customers who haven’t started using Microsoft BizTalk ESB Toolkit should start using them which is going to be part of the core BizTalk product in future release, which is cool… BizTalk Server feature enhancements Manageability: ESB Tool Kit is going to be part of the core BizTalk product and Setup. Visualize BizTalk artifact dependencies in BizTalk administration console. HIS administration using configuration files. Performance: Improvements in ordered send port scenarios Improved performance in dynamic send ports and ESB, also to configure BizTalk host handler for dynamic send ports. Right now it runs under default host, which does not enable to scale. MLLP adapter enhancements and DB2 client transaction load balancing / client bulk insert. Platform Support: Visual Studio 2012, Windows 8 Server, SQL Server 2012, Office 15 and System Center 2012. B2B enhancements to support latest industry standards natively. Connectivity Improvements: Consume REST service directly in BizTalk SharePoint integration made easier. Improvements to SMTP adapter, to add macros for sending same email with different content to different parties. Connectivity to Azure Service Bus relay, queues and topics. DB2 client connectivity to SQL Server and SQL Server connectivity to Informix. CICS Http client connectivity to Windows. Azure: Use Azure as IaaS/PaaS for BizTalk environment. Use Azure to provision BizTalk environment for test environment / development. Later move to On-premises or build a Hybrid cloud approach. Eliminate HW procurement for BizTalk environment for testing / demos / development etc. Enable to create BizTalk farm easily and remove/add more servers as needed. EAI Service: EAI Bridge Protocol transformation Message Transformation Running custom code Message Enrichment Hybrid Connectivity LOB Applications On-premises Application On-premises Connectivity to Applications in the cloud Queues/ Topics Ftp Devices Web Services Bridge can be customized based on the service needs to provide different capabilities needed as part of the bridge. Look at the sample for EDI bridge for EDI service sample. Also with Tracking enabled through the portal. http://msdn.microsoft.com/en-us/library/windowsazure/hh674490 Adapters: Service Bus Messaging adapter - New adapter added. WebHttp adapter - For REST services. NetTcpRelay adapter - New adapter added. I will start posting more and once I start playing with this…

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  • ITT Corporation Goes Live on Oracle Sales and Marketing Cloud Service (Fusion CRM)!

    - by Richard Lefebvre
    Back in Q2 of FY12, a division of ITT invited Oracle to demo our CRM On Demand product while the group was considering Salesforce.com. Chris Porter, our Oracle Direct sales representative learned the players and their needs and began to develop relationships. We lost that deal, but not Chris's persistence. A few months passed and Chris called on the ITT Shape Cutting Division's Director of Sales to see how things were going. Chris was told that the plan was for the division to buy more Salesforce.com. In fact, he informed Chris that he had just sent his team to Salesforce.com training. During the conversation, Chris mentioned that our new Oracle Sales Cloud Service could run with Outlook. This caused the ITT Sales Director to reconsider the plan to move forward with our competition. Oracle was invited back to demo the Oracle Sales and Marketing Cloud Service (Fusion CRM) and after it concluded, the Director stated, "That just blew your competition away." The deal closed on June 5th , 2012 Our Oracle Platinum Partner, Intelenex, began the implementation with ITT on July 30th. We are happy to report that on September 18th, the ITT Shape Cutting Division successfully went live on Oracle Sales and Marketing Cloud Service (Fusion CRM). About: ITT is a diversified leading manufacturer of highly engineered critical components and customized technology solutions for growing industrial end-markets in energy infrastructure, electronics, aerospace and transportation. Building on its heritage of innovation, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life. Founded in 1920, ITT is headquartered in White Plains, NY, with 8,500 employees in more than 30 countries and sales in more than 125 countries. The ITT Shape Cutting Division provides plasma lasers and controls with the Burny, Kaliburn, and AMC brands. Oracle Fusion Products: Oracle Sales and Marketing Cloud Service (Fusion CRM) including: • Fusion CRM Base • Fusion Sales Cloud • Fusion Mobile and Desktop Integration • Automated Forecasting Adoption Model: SaaS Partner: Intelenex Business Drivers: The ITT Shape Cutting Division wanted to: better enable its Sales Force with email and mobile CRM capabilities simplify and automate its complex sales processes centrally manage and maintain customer contact information Why We Won: ITT was impressed with the feature-rich capabilities of Oracle Sales and Marketing Cloud Service (Fusion CRM), including sales performance management and integration. The company also liked the product's flexibility and scalability for future growth. Expected Benefits: Streamlined accurate forecasting Increased customer manageability Improved sales performance Better visibility to customer information

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  • Oracle Magazine, July/August 2009

    Oracle Magazine July/August features articles on business efficiency with Oracle data warehousing, business intelligence and enterprise performance management; Oracle Enterprise Linux and Oracle Unbreakable Linux support, Oracle OpenWorld preview, open source, Oracle Application Development Framework, best PL/SQL practices, security for Oracle Application Express applications, Microsoft Visual Studio for .NET and Oracle Database, Oracle Data Pump, Tom Kyte answering your questions and much more.

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  • The Nine Cs of Customer Engagement

    - by Michael Snow
    Avoid Social Media Fatigue - Learn the 9 C's of Customer Engagement inside the Click Here The order you must follow to make the colored link appear in browsers. If not the default window link will appear 1. Select the word you want to use for the link 2. Select the desired color, Red, Black, etc 3. Select bold if necessary ___________________________________________________________________________________________________________________ Templates use two sizes of fonts and the sans-serif font tag for the email. All Fonts should be (Arial, Helvetica, sans-serif) tags Normal size reading body fonts should be set to the size of 2. Small font sizes should be set to 1 !!!!!!!DO NOT USE ANY OTHER SIZE FONT FOR THE EMAILS!!!!!!!! ___________________________________________________________________________________________________________________ -- Have We Hit a Social-Media Plateau? In recent years, social media has evolved from a cool but unproven medium to become the foundation of pragmatic social business and a driver of business value. Yet, time is running out for businesses to make the most out of this channel. This isn’t a warning. It’s a fact. Join leading industry analyst R “Ray” Wang as he explains how to apply the nine Cs of engagement to strengthen customer relationships. Learn: How to overcome social-media fatigue and make the most of the medium Why engagement is the most critical factor in the age of overexposure The nine pillars of successful customer engagement Register for the eighth Webcast in the Social Business Thought Leaders series today. Register Now Thurs., Sept. 20, 2012 10 a.m. PT / 1 p.m. ET Presented by: R “Ray” Wang Principal Analyst and CEO, Constellation Research Christian Finn Senior Director, Product Management Oracle Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement SEV100103386 Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, OPL - E-mail Services, Redwood Shores, CA 94065, United States Your privacy is important to us. You can login to your account to update your e-mail subscriptions or you can opt-out of all Oracle Marketing e-mails at any time.Please note that opting-out of Marketing communications does not affect your receipt of important business communications related to your current relationship with Oracle such as Security Updates, Event Registration notices, Account Management and Support/Service communications.

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  • Red Gate SQL Prompt Verses Microsoft Intellisense

    In this economy, IT professionals have to make smart choices when it comes to spending money on developer tools. Does the new Intellisense feature of SQL Server 2008 Management Studio make third party intelligent code completion tools like Red Gate SQL Prompt obsolete?

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  • Nike Achieves Scalability and Performance with Oracle Coherence & Exadata

    - by Michelle Kimihira
    Today, we are featuring a customer interview with with Nicole Otto, Senior Director, Consumer Digital Tech at Nike who talks about how they achieved scalability and performance with Oracle Coherence and Oracle Exadata.    Additional Information Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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  • Oracle University New Courses (Week 14)

    - by swalker
    Oracle University released the following new (versions of) courses recently: Database Oracle Data Modeling and Relational Database Design (4 days) Fusion Middleware Oracle Directory Services 11g: Administration (5 days) Oracle Unified Directory 11g: Services Deployment Essentials (2 days) Oracle GoldenGate 11g Management Pack: Overview (1 day) Business Intelligence & Datawarehousing Oracle Database 11g: Data Mining Techniques (2 days) Oracle Solaris Oracle Solaris 10 System Administration for HP-UX Administrators (5 days) E-Business Suite R12.x Oracle Time and Labor Fundamentals Get in contact with your local Oracle University team for more details and course dates. Stay Connected to Oracle University: LinkedIn OracleMix Twitter Facebook Google+

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  • I'm back

    - by Rob Addis
    I haven’t posted much for a while but after 3 years as a Solution Architect I’m back to my old role designing and developing SOA Frameworks and Management Platforms. So you may be hearing a bit more from me in the future.

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  • How does a "Variables introduce state"?

    - by kunj2aan
    I was reading the "C++ Coding Standards" and this line was there: Variables introduce state, and you should have to deal with as little state as possible, with lifetimes as short as possible. Doesn't anything that mutates eventually manipulate state? What does "you should have to deal with little state as possible" mean? In an impure language such as C++, isn't state management really what you are doing? And what are other ways to "deal with as little state as possible" other than limiting variable lifetime?

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  • Ecommerce Websites Development Services

    A commercial website is deemed as a failure these days if it does not have proper ecommerce solutions deployed in various places. Since an organization makes money through the products that are purchased on the website, it becomes imperative for the website to have the right ecommerce solutions fixed so that the buyer who comes to the portal can buy the product easily and pay through card. The solutions contain features that help the website project itself quite commercially and also make it look very professional.

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  • PeopleSoft Enterprise 9.1

    - by [email protected]
    If you are at OpenWorld, you'll learn about Oracle's PeopleSoft Enterprise Release 9.1, one of the most robust and comprehensive releases for the product line. It includes 21 new solutions, 1,350 new features, more than 28,000 pages enhanced with Web 2.0 capabilities, 300 new Web services, and 200 industry-specific enhancements. This latest release helps customers increase productivity, accelerate business performance, and reduce the cost of ownership. Click here to see a list of PeopleSoft sessions at OpenWorld 2009.

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  • Latest on Oracle Governance, Risk and Compliance

    With the widespread uncertainty afflicting economies across the globe,regulatory mandates are expected to rise as investors and citizens worldwide demand increasing transparency and accountability from corporations and public agencies alike. Tune into this conversation with Chris Leone, Group Vice-President of Oracle Applications Product Strategy, to hear the latest on Oracle’s Governance, Risk, and Compliance (GRC) Applications Suite. You will learn how companies today are ensuring a sustainable and cost-effective risk and compliance management regimen with the help of Oracle GRC applications.

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  • Integrating Global Knowledge Software and the Future of UPK

    With the acquisition of Global Knowledge Software, SAP and Oracle customers are wondering about the future of Oracle User Productivity Kit (UPK). Tune into this conversation with Sonny Singh, Senior Vice President, Product and Industries Business Unit to learn why Oracle purchased Global Knowledge Software, how an SAP solution fits into an Oracle strategy, and what that means for the future of UPK – the end user training and implementation solution for accelerating user adoption, ensuring the success of enterprise applications, and making organizations productive from day one!

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  • Advice for how to handle company pride

    - by user17971
    We have this "amazing" little product using the latest development methodologies, components with all the bells and whistles. I took over this product maybe 6 months ago and struggled with it from day one. Even though it is supposedly is state of the art because of all its amazing structure, using dependency injections, inversion of control from the unity framework, hibernation and is domain driven in a .net mvvm xaml application to make it streamlined and modular. I knew from the moment I saw the monolith that it was going to be an uphill struggle for me. A lot of little code-bits scattered all around in neatly organized paradigms. Debugging is difficult, tracing the code is difficult, making new code is difficult, although some modifications is surprisinly easy but it doesn't out weight the problems I have with the code by a long shot. When I took over the project I was told that the new management console was ready for delivery and all I had to do was compile it and drop it. This was the beginning of a uphill struggle, our customer didn't agree at all that this was the functionality they had asked for so I had to do modifications to the program to their specifications. Since the project pretty much has been overdue since I took over it it has always been important that we didn't add or change much to the original system. I could modify the existing bits. fast forward until today where I finally completed all their comments and issues with the program but now I think that the users has opened their eyes (even though they saw this program many times) that they will be going backwards with this new system, that it will be much worse than the tool they got today (for a long time due to the fact that I'm the only resource on the project, project manager, tester, developer, integration specialist etc) My problem is that I lost faith in this system quite early due to the nature of the program. Although I made many changes and improvements to the system I wholeheartedly sympathize with the poor users who are going to start using this system. Its not nearly doing all the things it should do. I had this conversation internally with my boss where I told him what I thought about it, that if I were the customer I wouldn't have spent money developing it. So what do I do now? The system in ready, on a staging system and nobody likes it, its too slow and boring and does maybe do 50% of what they need it to do. Despite how much energy and working around the clock I've done to this project: I won't mind scrapping the system but we've spent much money (well my salaries) developing it and my company wants us to be proud of everything we do and advocate it. How will I tackle the contractor when he asks for advice? Surely I can tell him, this is what we agreed upon based on your use case scenarios, and be done with it? How will I inform my boss about this progress? He knows what I feel about it but I always get the feeling he let my criticism pass him by as just hot air, gone tomorrow,.

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  • C-states and P-states : confounding factors for benchmarking

    - by Dave
    I was recently looking into a performance issue in the java.util.concurrent (JUC) fork-join pool framework related to particularly long latencies when trying to wake (unpark) threads in the pool. Eventually I tracked the issue down to the power & scaling governor and idle-state policies on x86. Briefly, P-states refer to the set of clock rates (speeds) at which a processor can run. C-states reflect the possible idle states. The deeper the C-state (higher numerical values) the less power the processor will draw, but the longer it takes the processor to respond and exit that sleep state on the next idle to non-idle transition. In some cases the latency can be worse than 100 microseconds. C0 is normal execution state, and P0 is "full speed" with higher Pn values reflecting reduced clock rates. C-states are P-states are orthogonal, although P-states only have meaning at C0. You could also think of the states as occupying a spectrum as follows : P0, P1, P2, Pn, C1, C2, ... Cn, where all the P-states are at C0. Our fork-join framework was calling unpark() to wake a thread from the pool, and that thread was being dispatched onto a processor at deep C-state, so we were observing rather impressive latencies between the time of the unpark and the time the thread actually resumed and was able to accept work. (I originally thought we were seeing situations where the wakee was preempting the waker, but that wasn't the case. I'll save that topic for a future blog entry). It's also worth pointing out that higher P-state values draw less power and there's usually some latency in ramping up the clock (P-states) in response to offered load. The issue of C-states and P-states isn't new and has been described at length elsewhere, but it may be new to Java programmers, adding a new confounding factor to benchmarking methodologies and procedures. To get stable results I'd recommend running at C0 and P0, particularly for server-side applications. As appropriate, disabling "turbo" mode may also be prudent. But it also makes sense to run with the system defaults to understand if your application exhibits any performance sensitivity to power management policies. The operating system power management sub-system typically control the P-state and C-states based on current and recent load. The scaling governor manages P-states. Operating systems often use adaptive policies that try to avoid deep C-states for some period if recent deep idle episodes proved to be very short and futile. This helps make the system more responsive under bursty or otherwise irregular load. But it also means the system is stateful and exhibits a memory effect, which can further complicate benchmarking. Forcing C0 + P0 should avoid this issue.

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  • How to Schedule Backups with SQL Server Express

    - by The Official Microsoft IIS Site
    Microsoft’s SQL Server Express is a fantastic product for anyone needing a relational database on a limited budget. By limited budget I’m talking free. Yes SQL Server Express is free but it comes with a few limitations such as only utilizing 1 GB of RAM, databases are limited to 10 GB, and it does not include SQL Profiler. For low volume sites that do not need enterprise level capabilities, this is a compelling solution. Here is a complete SQL Server feature comparison of all the SQL Server...(read more)

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