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  • RequestValidation Changes in ASP.NET 4.0

    - by Rick Strahl
    There’s been a change in the way the ValidateRequest attribute on WebForms works in ASP.NET 4.0. I noticed this today while updating a post on my WebLog all of which contain raw HTML and so all pretty much trigger request validation. I recently upgraded this app from ASP.NET 2.0 to 4.0 and it’s now failing to update posts. At first this was difficult to track down because of custom error handling in my app – the custom error handler traps the exception and logs it with only basic error information so the full detail of the error was initially hidden. After some more experimentation in development mode the error that occurs is the typical ASP.NET validate request error (‘A potentially dangerous Request.Form value was detetected…’) which looks like this in ASP.NET 4.0: At first when I got this I was real perplexed as I didn’t read the entire error message and because my page does have: <%@ Page Language="C#" AutoEventWireup="true" CodeBehind="NewEntry.aspx.cs" Inherits="Westwind.WebLog.NewEntry" MasterPageFile="~/App_Templates/Standard/AdminMaster.master" ValidateRequest="false" EnableEventValidation="false" EnableViewState="false" %> WTF? ValidateRequest would seem like it should be enough, but alas in ASP.NET 4.0 apparently that setting alone is no longer enough. Reading the fine print in the error explains that you need to explicitly set the requestValidationMode for the application back to V2.0 in web.config: <httpRuntime executionTimeout="300" requestValidationMode="2.0" /> Kudos for the ASP.NET team for putting up a nice error message that tells me how to fix this problem, but excuse me why the heck would you change this behavior to require an explicit override to an optional and by default disabled page level switch? You’ve just made a relatively simple fix to a solution a nasty morass of hard to discover configuration settings??? The original way this worked was perfectly discoverable via attributes in the page. Now you can set this setting in the page and get completely unexpected behavior and you are required to set what effectively amounts to a backwards compatibility flag in the configuration file. It turns out the real reason for the .config flag is that the request validation behavior has moved from WebForms pipeline down into the entire ASP.NET/IIS request pipeline and is now applied against all requests. Here’s what the breaking changes page from Microsoft says about it: The request validation feature in ASP.NET provides a certain level of default protection against cross-site scripting (XSS) attacks. In previous versions of ASP.NET, request validation was enabled by default. However, it applied only to ASP.NET pages (.aspx files and their class files) and only when those pages were executing. In ASP.NET 4, by default, request validation is enabled for all requests, because it is enabled before the BeginRequest phase of an HTTP request. As a result, request validation applies to requests for all ASP.NET resources, not just .aspx page requests. This includes requests such as Web service calls and custom HTTP handlers. Request validation is also active when custom HTTP modules are reading the contents of an HTTP request. As a result, request validation errors might now occur for requests that previously did not trigger errors. To revert to the behavior of the ASP.NET 2.0 request validation feature, add the following setting in the Web.config file: <httpRuntime requestValidationMode="2.0" /> However, we recommend that you analyze any request validation errors to determine whether existing handlers, modules, or other custom code accesses potentially unsafe HTTP inputs that could be XSS attack vectors. Ok, so ValidateRequest of the form still works as it always has but it’s actually the ASP.NET Event Pipeline, not WebForms that’s throwing the above exception as request validation is applied to every request that hits the pipeline. Creating the runtime override removes the HttpRuntime checking and restores the WebForms only behavior. That fixes my immediate problem but still leaves me wondering especially given the vague wording of the above explanation. One thing that’s missing in the description is above is one important detail: The request validation is applied only to application/x-www-form-urlencoded POST content not to all inbound POST data. When I first read this this freaked me out because it sounds like literally ANY request hitting the pipeline is affected. To make sure this is not really so I created a quick handler: public class Handler1 : IHttpHandler { public void ProcessRequest(HttpContext context) { context.Response.ContentType = "text/plain"; context.Response.Write("Hello World <hr>" + context.Request.Form.ToString()); } public bool IsReusable { get { return false; } } } and called it with Fiddler by posting some XML to the handler using a default form-urlencoded POST content type: and sure enough – hitting the handler also causes the request validation error and 500 server response. Changing the content type to text/xml effectively fixes the problem however, bypassing the request validation filter so Web Services/AJAX handlers and custom modules/handlers that implement custom protocols aren’t affected as long as they work with special input content types. It also looks that multipart encoding does not trigger event validation of the runtime either so this request also works fine: POST http://rasnote/weblog/handler1.ashx HTTP/1.1 Content-Type: multipart/form-data; boundary=------7cf2a327f01ae User-Agent: West Wind Internet Protocols 5.53 Host: rasnote Content-Length: 40 Pragma: no-cache <xml>asdasd</xml>--------7cf2a327f01ae *That* probably should trigger event validation – since it is a potential HTML form submission, but it doesn’t. New Runtime Feature, Global Scope Only? Ok, so request validation is now a runtime feature but sadly it’s a feature that’s scoped to the ASP.NET Runtime – effective scope to the entire running application/app domain. You can still manually force validation using Request.ValidateInput() which gives you the option to do this in code, but that realistically will only work with the requestValidationMode set to V2.0 as well since the 4.0 mode auto-fires before code ever gets a chance to intercept the call. Given all that, the new setting in ASP.NET 4.0 seems to limit options and makes things more difficult and less flexible. Of course Microsoft gets to say ASP.NET is more secure by default because of it but what good is that if you have to turn off this flag the very first time you need to allow one single request that bypasses request validation??? This is really shortsighted design… <sigh>© Rick Strahl, West Wind Technologies, 2005-2010Posted in ASP.NET  

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  • PeopleSoft Upgrades, Fusion, & BI for Leading European PeopleSoft Applications Customers

    - by Mark Rosenberg
    With so many industry-leading services firms around the globe managing their businesses with PeopleSoft, it’s always an adventure setting up times and meetings for us to keep in touch with them, especially those outside of North America who often do not get to join us at Oracle OpenWorld. Fortunately, during the first two weeks of May, Nigel Woodland (Oracle’s Service Industries Director for the EMEA region) and I successfully blocked off our calendars to visit seven different customers spanning four countries in Western Europe. We met executives and leaders at four Staffing industry firms, two Professional Services firms that engage in consulting and auditing, and a Financial Services firm. As we shared the latest information regarding product capabilities and plans, we also gained valuable insight into the hot technology topics facing these businesses. What we heard was both informative and inspiring, and I suspect other Oracle PeopleSoft applications customers can benefit from one or more of the following observations from our trip. Great IT Plans Get Executed When You Respect the Users Each of our visits followed roughly the same pattern. After introductions, Nigel outlined Oracle’s product and technology strategy, including a discussion of how we at Oracle invest in each layer of the “technology stack” to provide customers with unprecedented business management capabilities and choice. Then, I provided the specifics of the PeopleSoft product line’s investment strategy, detailing the dramatic number of rich usability and functionality enhancements added to release 9.1 since its general availability in 2009 and the game-changing capabilities slated for 9.2. What was most exciting about each of these discussions was that shortly after my talking about what customers can do with release 9.1 right now to drive up user productivity and satisfaction, I saw the wheels turning in the minds of our audiences. Business analyst and end user-configurable tools and technologies, such as WorkCenters and the Related Action Framework, that provide the ability to tailor a “central command center” to the exact needs of each recruiter, biller, and every other role in the organization were exactly what each of our customers had been looking for. Every one of our audiences agreed that these tools which demonstrate a respect for the user would finally help IT pole vault over the wall of resistance that users had often raised in the past. With these new user-focused capabilities, IT is positioned to definitively partner with the business, instead of drag the business along, to unlock the value of their investment in PeopleSoft. This topic of respecting the user emerged during our very first visit, which was at Vital Services Group at their Head Office “The Mill” in Manchester, England. (If you are a student of architecture and are ever in Manchester, you should stop in to see this amazingly renovated old mill building.) I had just finished explaining our PeopleSoft 9.2 roadmap, and Mike Code, PeopleSoft Systems Manager for this innovative staffing company, said, “Mark, the new features you’ve shown us in 9.1/9.2 are very relevant to our business. As we forge ahead with the 9.1 upgrade, the ability to configure a targeted user interface with WorkCenters, Related Actions, Pivot Grids, and Alerts will enable us to satisfy the business that this upgrade is for them and will deliver tangible benefits. In fact, you’ve highlighted that we need to start talking to the business to keep up the momentum to start reviewing the 9.2 upgrade after we get to 9.1, because as much as 9.1 and PeopleTools 8.52 offers, what you’ve shown us for 9.2 is what we’ve envisioned was ultimately possible with our investment in PeopleSoft applications.” We also received valuable feedback about our investment for the Staffing industry when we visited with Hans Wanders, CIO of Randstad (the second largest Staffing company in the world) in the Netherlands. After our visit, Hans noted, “It was very interesting to see how the PeopleSoft applications have developed. I was truly impressed by many of the new developments.” Hans and Mike, sincere thanks for the validation that our team’s hard work and dedication to “respecting the users” is worth the effort! Co-existence of PeopleSoft and Fusion Applications Just Makes Sense As a “product person,” one of the most rewarding things about visiting customers is that they actually want to talk to me. Sometimes, they want to discuss a product area that we need to enhance; other times, they are interested in learning how to extract more value from their applications; and still others, they want to tell me how they are using the applications to drive real value for the business. During this trip, I was very pleased to hear that several of our customers not only thought the co-existence of Fusion applications alongside PeopleSoft applications made sense in theory, but also that they were aggressively looking at how to deploy one or more Fusion applications alongside their PeopleSoft HCM and FSCM applications. The most common deployment plan in the works by three of the organizations is to upgrade to PeopleSoft 9.1 or 9.2, and then adopt one of the new Fusion HCM applications, such as Fusion Performance Management or the full suite of  Fusion Talent Management. For example, during an applications upgrade planning discussion with the staffing company Hays plc., Mark Thomas, who is Hays’ UK IT Director, commented, “We are very excited about where we can go with the latest versions of the PeopleSoft applications in conjunction with Fusion Talent Management.” Needless to say, this news was very encouraging, because it reiterated that our applications investment strategy makes good business sense for our customers. Next Generation Business Intelligence Is the Key to the Future The third, and perhaps most exciting, lesson I learned during this journey is that our audiences already know that the latest generation of Business Intelligence technologies will be the “secret sauce” for organizations to transform business in radical ways. While a number of the organizations we visited on the trip have deployed or are deploying Oracle Business Intelligence Enterprise Edition and the associated analytics applications to provide dashboards of easy-to-understand, user-configurable metrics that help optimize business performance according to current operating procedures, what’s most exciting to them is being able to use Business Intelligence to change the way an organization does business, grows revenue, and makes a profit. In particular, several executives we met asked whether we can help them minimize the need to have perfectly structured data and at the same time generate analytics that improve order fulfillment decision-making. To them, the path to future growth lies in having the ability to analyze unstructured data rapidly and intuitively and leveraging technology’s ability to detect patterns that a human cannot reasonably be expected to see. For illustrative purposes, here is a good example of a business problem where analyzing a combination of structured and unstructured data can produce better results. If you have a resource manager trying to decide which person would be the best fit for an assignment in terms of ensuring (a) client satisfaction, (b) the individual’s satisfaction with the work, (c) least travel distance, and (d) highest margin, you traditionally compare resource qualifications to assignment needs, calculate margins on past work with the client, and measure distances. To perform these comparisons, you are likely to need the organization to have profiles setup, people ranked against profiles, margin targets setup, margins measured, distances setup, distances measured, and more. As you can imagine, this requires organizations to plan and implement data setup, capture, and quality management initiatives to ensure that dependable information is available to support resourcing analysis and decisions. In the fast-paced, tight-budget world in which most organizations operate today, the effort and discipline required to maintain high-quality, structured data like those described in the above example are certainly not desirable and in some cases are not feasible. You can imagine how intrigued our audiences were when I informed them that we are ready to help them analyze volumes of unstructured data, detect trends, and produce recommendations. Our discussions delved into examples of how the firms could leverage Oracle’s Secure Enterprise Search and Endeca technologies to keyword search against, compare, and learn from unstructured resource and assignment data. We also considered examples of how they could employ Oracle Real-Time Decisions to generate statistically significant recommendations based on similar resourcing scenarios that have produced the desired satisfaction and profit margin results. --- Although I had almost no time for sight-seeing during this trip to Europe, I have to say that it may have been one of the most energizing and engaging trips of my career. Showing these dedicated customers how they can give every user a uniquely tailored set of tools and address business problems in ways that have to date been impossible made the journey across the Atlantic more than worth it. If any of these three topics intrigue you, I’d recommend you contact your Oracle applications representative to arrange for more detailed discussions with the appropriate members of our organization.

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  • Video on Architecture and Code Quality using Visual Studio 2012&ndash;interview with Marcel de Vries and Terje Sandstrom by Adam Cogan

    - by terje
    Find the video HERE. Adam Cogan did a great Web TV interview with Marcel de Vries and myself on the topics of architecture and code quality.  It was real fun participating in this session.  Although we know each other from the MVP ALM community,  Marcel, Adam and I haven’t worked together before. It was very interesting to see how we agreed on so many terms, and how alike we where thinking.  The basics of ensuring you have a good architecture and how you could document it is one thing.  Also, the same agreement on the importance of having a high quality code base, and how we used the Visual Studio 2012 tools, and some others (NDepend for example)  to measure and ensure that the code quality was where it should be.  As the tools, methods and thinking popped up during the interview it was a lot of “Hey !  I do that too!”.  The tools are not only for “after the fact” work, but we use them during the coding.  That way the tools becomes an integrated part of our coding work, and helps us to find issues we may have overlooked.  The video has a bunch of call outs, pinpointing important things to remember. These are also listed on the corresponding web page. I haven’t seen that touch before, but really liked this way of doing it – it makes it much easier to spot the highlights.  Titus Maclaren and Raj Dhatt from SSW have done a terrific job producing this video.  And thanks to Lei Xu for doing the camera and recording job.  Thanks guys ! Also, if you are at TechEd Amsterdam 2012, go and listen to Adam Cogan in his session on “A modern architecture review: Using the new code review tools” Friday 29th, 10.15-11.30 and Marcel de Vries session on “Intellitrace, what is it and how can I use it to my benefit” Wednesday 27th, 5-6.15 The highlights points out some important practices.  I’ll elaborate on a few of them here: Add instructions on how to compile the solution.  You do this by adding a text file with instructions to the solution, and keep it under source control.  These instructions should contain what is needed on top of a standard install of Visual Studio.  I do a lot of code reviews, and more often that not, I am not even able to compile the program, because they have used some tool or library that needs to be installed.  The same applies to any new developer who enters into the team, so do this to increase your productivity when the team changes, or a team member switches computer. Don’t forget to document what you have to configure on the computer, the IIS being a common one. The more automatic you can do this, the better.  Use NuGet to get down libraries. When the text document gets more than say, half a page, with a bunch of different things to do, convert it into a powershell script instead.  The metrics warning levels.  These are very conservatively set by Microsoft.  You rarely see anything but green, and besides, you should have color scales for each of the metrics.  I have a blog post describing a more appropriate set of levels, based on both research work and industry “best practices”.  The essential limits are: Cyclomatic complexity and coupling:  Higher numbers are worse On method levels: Green :  From 0 to 10 Yellow:  From 10 to 20  (some say 15).   Acceptable, but have a look to see if there is something unneeded here. Red: From 20 to 40:   Action required, get these down. Bleeding Red: Above 40   This is the real red alert.  Immediate action!  (My invention, as people have asked what do I do when I have cyclomatic complexity of 150.  The only answer I could think of was: RUN! ) Maintainability index:  Lower numbers are worse, scale from 0 to 100. On method levels: Green:  60 to 100 Yellow:  40 – 60.    You will always have methods here too, accept the higher ones, take a look at those who are down to the lower limit.  Check up against the other metrics.) Red:  20 – 40:  Action required, fix these. Bleeding red:  Below 20.  Immediate action required. When doing metrics analysis, you should leave the generated code out.  You do this by adding attributes, unfortunately Microsoft has “forgotten” to add these to all their stuff, so you might have to add them to some of the code.  It most cases it can be done so that it is not overwritten by a new round of code generation.  Take a look a my blog post here for details on how to do that. Class level metrics might also be useful, at least for coupling and maintenance.  But it is much more difficult to set any fixed limits on those.  Any metric aggregations on higher level tend to be pretty useless, as the number of methods vary pretty much, and there are little science on what number of methods can be regarded as good or bad.  NDepend have a recommendation, but they say it may vary too.  And in these days of data binding, the number might be pretty high, as properties counts as methods.  However, if you take the worst case situations, classes with more than 20 methods are suspicious, and coupling and cyclomatic complexity go red above 20, so any classes with more than 20x20 = 400 for these measures should be checked over. In the video we mention the SOLID principles, coined by “Uncle Bob” (Richard Martin). One of them, the Dependency Inversion principle we discuss in the video.  It is important to note that this principle is NOT on whether you should use a Dependency Inversion Container or not, it is about how you design the interfaces and interactions between your classes.  The Dependency Inversion Container is just one technique which is based on this principle, but which main purpose is to isolate things you would like to change at runtime, for example if you implement a plug in architecture.  Overuse of a Dependency Inversion Container is however, NOT a good thing.  It should be used for a purpose and not as a general DI solution.  The general DI solution and thinking however is useful far beyond the DIC.   You should always “program to an abstraction”, and not to the concreteness.  We also talk a bit about the GRASP patterns, a term coined by Craig Larman in his book Applying UML and design patterns. GRASP patterns stand for General Responsibility Assignment Software Patterns and describe fundamental principles of object design and responsibility assignment.  What I find great with these patterns is that they is another way to focus on the responsibility of a class.  One of the things I most often found that is broken in software designs, is that the class lack responsibility, and as a result there are a lot of classes mucking around in the internals of the other classes.  We also discuss the term “Code Smells”.  This term was invented by Kent Beck and Martin Fowler when they worked with Fowler’s “Refactoring” book. A code smell is a set of “bad” coding practices, which are the drivers behind a corresponding set of refactorings.  Here is a good list of the smells, and their corresponding refactor patterns. See also this.

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  • How To - Guide to Importing Data from a MySQL Database to Excel using MySQL for Excel

    - by Javier Treviño
    Fetching data from a database to then get it into an Excel spreadsheet to do analysis, reporting, transforming, sharing, etc. is a very common task among users. There are several ways to extract data from a MySQL database to then import it to Excel; for example you can use the MySQL Connector/ODBC to configure an ODBC connection to a MySQL database, then in Excel use the Data Connection Wizard to select the database and table from which you want to extract data from, then specify what worksheet you want to put the data into.  Another way is to somehow dump a comma delimited text file with the data from a MySQL table (using the MySQL Command Line Client, MySQL Workbench, etc.) to then in Excel open the file using the Text Import Wizard to attempt to correctly split the data in columns. These methods are fine, but involve some degree of technical knowledge to make the magic happen and involve repeating several steps each time data needs to be imported from a MySQL table to an Excel spreadsheet. So, can this be done in an easier and faster way? With MySQL for Excel you can. MySQL for Excel features an Import MySQL Data action where you can import data from a MySQL Table, View or Stored Procedure literally with a few clicks within Excel.  Following is a quick guide describing how to import data using MySQL for Excel. This guide assumes you already have a working MySQL Server instance, Microsoft Office Excel 2007 or 2010 and MySQL for Excel installed. 1. Opening MySQL for Excel Being an Excel Add-In, MySQL for Excel is opened from within Excel, so to use it open Excel, go to the Data tab located in the Ribbon and click MySQL for Excel at the far right of the Ribbon. 2. Creating a MySQL Connection (may be optional) If you have MySQL Workbench installed you will automatically see the same connections that you can see in MySQL Workbench, so you can use any of those and there may be no need to create a new connection. If you want to create a new connection (which normally you will do only once), in the Welcome Panel click New Connection, which opens the Setup New Connection dialog. Here you only need to give your new connection a distinctive Connection Name, specify the Hostname (or IP address) where the MySQL Server instance is running on (if different than localhost), the Port to connect to and the Username for the login. If you wish to test if your setup is good to go, click Test Connection and an information dialog will pop-up stating if the connection is successful or errors were found. 3.Opening a connection to a MySQL Server To open a pre-configured connection to a MySQL Server you just need to double-click it, so the Connection Password dialog is displayed where you enter the password for the login. 4. Selecting a MySQL Schema After opening a connection to a MySQL Server, the Schema Selection Panel is shown, where you can select the Schema that contains the Tables, Views and Stored Procedures you want to work with. To do so, you just need to either double-click the desired Schema or select it and click Next >. 5. Importing data… All previous steps were really the basic minimum needed to drill-down to the DB Object Selection Panel  where you can see the Database Objects (grouped by type: Tables, Views and Procedures in that order) that you want to perform actions against; in the case of this guide, the action of importing data from them. a. From a MySQL Table To import from a Table you just need to select it from the list of Database Objects’ Tables group, after selecting it you will note actions below the list become available; then click Import MySQL Data. The Import Data dialog is displayed; you can see some basic information here like the name of the Excel worksheet the data will be imported to (in the window title), the Table Name, the total Row Count and a 10 row preview of the data meant for the user to see the columns that the table contains and to provide a way to select which columns to import. The Import Data dialog is designed with defaults in place so all data is imported (all rows and all columns) by just clicking Import; this is important to minimize the number of clicks needed to get the job done. After the import is performed you will have the data in the Excel worksheet formatted automatically. If you need to override the defaults in the Import Data dialog to change the columns selected for import or to change the number of imported rows you can easily do so before clicking Import. In the screenshot below the defaults are overridden to import only the first 3 columns and rows 10 – 60 (Limit to 50 Rows and Start with Row 10). If the number of rows to be imported exceeds the maximum number of rows Excel can hold in its worksheet, a warning will be displayed in the dialog, meaning the imported number of rows will be limited by that maximum number (65,535 rows if the worksheet is in Compatibility Mode).  In the screenshot below you can see the Table contains 80,559 rows, but only 65,534 rows will be imported since the first row is used for the column names if the Include Column Names as Headers checkbox is checked. b. From a MySQL View Similar to the way of importing from a Table, to import from a View you just need to select it from the list of Database Objects’ Views group, then click Import MySQL Data. The Import Data dialog is displayed; identically to the way everything looks when importing from a table, the dialog displays the View Name, the total Row Count and the data preview grid. Since Views are really a filtered way to display data from Tables, it is actually as if we are extracting data from a Table; so the Import Data dialog is actually identical for those 2 Database Objects. After the import is performed, the data in the Excel spreadsheet looks like the following screenshot. Note that you can override the defaults in the Import Data dialog in the same way described above for importing data from Tables. Also the Compatibility Mode warning will be displayed if data exceeds the maximum number of rows explained before. c. From a MySQL Procedure Too import from a Procedure you just need to select it from the list of Database Objects’ Procedures group (note you can see Procedures here but not Functions since these return a single value, so by design they are filtered out). After the selection is made, click Import MySQL Data. The Import Data dialog is displayed, but this time you can see it looks different to the one used for Tables and Views.  Given the nature of Store Procedures, they require first that values are supplied for its Parameters and also Procedures can return multiple Result Sets; so the Import Data dialog shows the Procedure Name and the Procedure Parameters in a grid where their values are input. After you supply the Parameter Values click Call. After calling the Procedure, the Result Sets returned by it are displayed at the bottom of the dialog; output parameters and the return value of the Procedure are appended as the last Result Set of the group. You can see each Result Set is displayed as a tab so you can see a preview of the returned data.  You can specify if you want to import the Selected Result Set (default), All Result Sets – Arranged Horizontally or All Result Sets – Arranged Vertically using the Import drop-down list; then click Import. After the import is performed, the data in the Excel spreadsheet looks like the following screenshot.  Note in this example all Result Sets were imported and arranged vertically. As you can see using MySQL for Excel importing data from a MySQL database becomes an easy task that requires very little technical knowledge, so it can be done by any type of user. Hope you enjoyed this guide! Remember that your feedback is very important for us, so drop us a message: MySQL on Windows (this) Blog - https://blogs.oracle.com/MySqlOnWindows/ Forum - http://forums.mysql.com/list.php?172 Facebook - http://www.facebook.com/mysql Cheers!

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  • Brighton Rocks: UA Europe 2011

    - by ultan o'broin
    User Assistance Europe 2011 was held in Brighton, UK. Having seen Quadrophenia a dozen times, I just had to go along (OK, I wanted to talk about messages in enterprise applications). Sadly, it rained a lot, though that was still eminently more tolerable than being stuck home in Dublin during Bloomsday. So, here are my somewhat selective highlights and observations from the conference, massively skewed towards my own interests, as usual. Enjoyed Leah Guren's (Cow TC) great start ‘keynote’ on the Cultural Dimensions of Software Help Usage. Starting out by revisiting Hofstede's and Hall's work on culture (how many times I have done this for Multilingual magazine?) and then Neilsen’s findings on age as an indicator of performance, Leah showed how it is the expertise of the user that user assistance (UA) needs to be designed for (especially for high-end users), with some considerations made for age, while the gender and culture of users are not major factors. Help also needs to be contextual and concise, embedded close to the action. That users are saying things like “If I want help on Office, I go to Google ” isn't all that profound at this stage, but it is always worth reiterating how search can be optimized to return better results for users. Interestingly, regardless of user education level, the issue of information quality--hinging on the lynchpin of terminology reflecting that of the user--is critical. Major takeaway for me there. Matthew Ellison’s sessions on embedded help and demos were also impressive. Embedded help that is concise and contextual is definitely a powerful UX enabler, and I’m pleased to say that in Oracle Fusion Applications we have embraced the concept fully. Matthew also mentioned in his session about successful software demos that the principle of modality with demos is a must. Look no further than Oracle User Productivity Kit demos See It!, Try It!, Know It, and Do It! modes, for example. I also found some key takeaways in the presentation by Marie-Louise Flacke on notes and warnings. Here, legal considerations seemed to take precedence over providing any real information to users. I was delighted when Marie-Louise called out the Oracle JDeveloper documentation as an exemplar of how to use notes and instructions instead of trying to scare the bejaysus out of people and not providing them with any real information they’d find useful instead. My own session on designing messages for enterprise applications was well attended. Knowing your user profiles (remember user expertise is the king maker for UA so write for each audience involved), how users really work, the required application business and UI rules, what your application technology supports, and how messages integrate with the enterprise help desk and support policies and you will go much further than relying solely on the guideline of "writing messages in plain language". And, remember the value in warnings and confirmation messages too, and how you can use them smartly. I hope y’all got something from my presentation and from my answers to questions afterwards. Ellis Pratt stole the show with his presentation on applying game theory to software UA, using plenty of colorful, relevant examples (check out the Atlassian and DropBox approaches, for example), and striking just the right balance between theory and practice. Completely agree that the approach to take here is not to make UA itself a game, but to invoke UA as part of a bigger game dynamic (time-to-task completion, personal and communal goals, personal achievement and status, and so on). Sure there are gotchas and limitations to gamification, and we need to do more research. However, we'll hear a lot more about this subject in coming years, particularly in the enterprise space. I hope. I also heard good things about the different sessions about DITA usage (including one by Sonja Fuga that clearly opens the door for major innovation in the community content space using WordPress), the progressive disclosure of information (Cerys Willoughby), an overview of controlled language (or "information quality", as I like to position it) solutions and rationale by Dave Gash, and others. I also spent time chatting with Mike Hamilton of MadCap Software, who showed me a cool demo of their Flare product, and the Lingo translation solution. I liked the idea of their licensing model for workers-on-the-go; that’s smart UX-awareness in itself. Also chatted with Julian Murfitt of Mekon about uptake of DITA in the enterprise space. In all, it's worth attending UA Europe. I was surprised, however, not to see conference topics about mobile UA, community conversation and content, and search in its own right. These are unstoppable forces now, and the latter is pretty central to providing assistance now to all but the most irredentist of hard-copy fetishists or advanced technical or functional users working away on the back end of applications and systems. Only saw one iPad too (says the guy who carries three laptops). Tweeting during the conference was pretty much nonexistent during the event, so no community energy there. Perhaps all this can be addressed next year. I would love to see the next UA Europe event come to Dublin (despite Bloomsday, it's not a bad place place, really) now that hotels are so cheap and all. So, what is my overall impression of the state of user assistance in Europe? Clearly, there are still many people in the industry who feel there is something broken with the traditional forms of user assistance (particularly printed doc) and something needs to be done about it. I would suggest they move on and try and embrace change, instead. Many others see new possibilities, offered by UX and technology, as well as the reality of online user behavior in an increasingly connected world and that is encouraging. Such thought leaders need to be listened to. As Ellis Pratt says in his great book, Trends in Technical Communication - Rethinking Help: “To stay relevant means taking a new perspective on the role (of technical writer), and delivering “products” over and above the traditional manual and online Help file... there are a number of new trends in this field - some complementary, some conflicting. Whatever trends emerge as the norm, it’s likely the status quo will change.” It already has, IMO. I hear similar debates in the professional translation world about the onset of translation crowd sourcing (the Facebook model) and machine translation (trust me, that battle is over). Neither of these initiatives has put anyone out of a job and probably won't, though the nature of the work might change. If anything, such innovations have increased the overall need for professional translators as user expectations rise, new audiences emerge, and organizations need to collate and curate user-generated content, combining it with their own. Perhaps user assistance professionals can learn from other professions and grow accordingly.

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  • Time Tracking on an Agile Team

    - by Stephen.Walther
    What’s the best way to handle time-tracking on an Agile team? Your gut reaction to this question might be to resist any type of time-tracking at all. After all, one of the principles of the Agile Manifesto is “Individuals and interactions over processes and tools”.  Forcing the developers on your team to track the amount of time that they devote to completing stories or tasks might seem like useless bureaucratic red tape: an impediment to getting real work done. I completely understand this reaction. I’ve been required to use time-tracking software in the past to account for each hour of my workday. It made me feel like Fred Flintstone punching in at the quarry mine and not like a professional. Why You Really Do Need Time-Tracking There are, however, legitimate reasons to track time spent on stories even when you are a member of an Agile team.  First, if you are working with an outside client, you might need to track the number of hours spent on different stories for the purposes of billing. There might be no way to avoid time-tracking if you want to get paid. Second, the Product Owner needs to know when the work on a story has gone over the original time estimated for the story. The Product Owner is concerned with Return On Investment. If the team has gone massively overtime on a story, then the Product Owner has a legitimate reason to halt work on the story and reconsider the story’s business value. Finally, you might want to track how much time your team spends on different types of stories or tasks. For example, if your team is spending 75% of their time doing testing then you might need to bring in more testers. Or, if 10% of your team’s time is expended performing a software build at the end of each iteration then it is time to consider better ways of automating the build process. Time-Tracking in SonicAgile For these reasons, we added time-tracking as a feature to SonicAgile which is our free Agile Project Management tool. We were heavily influenced by Jeff Sutherland (one of the founders of Scrum) in the way that we implemented time-tracking (see his article http://scrum.jeffsutherland.com/2007/03/time-tracking-is-anti-scrum-what-do-you.html). In SonicAgile, time-tracking is disabled by default. If you want to use this feature then the project owner must enable time-tracking in Project Settings. You can choose to estimate using either days or hours. If you are estimating at the level of stories then it makes more sense to choose days. Otherwise, if you are estimating at the level of tasks then it makes more sense to use hours. After you enable time-tracking then you can assign three estimates to a story: Original Estimate – This is the estimate that you enter when you first create a story. You don’t change this estimate. Time Spent – This is the amount of time that you have already devoted to the story. You update the time spent on each story during your daily standup meeting. Time Left – This is the amount of time remaining to complete the story. Again, you update the time left during your daily standup meeting. So when you first create a story, you enter an original estimate that becomes the time left. During each daily standup meeting, you update the time spent and time left for each story on the Kanban. If you had perfect predicative power, then the original estimate would always be the same as the sum of the time spent and the time left. For example, if you predict that a story will take 5 days to complete then on day 3, the story should have 3 days spent and 2 days left. Unfortunately, never in the history of mankind has anyone accurately predicted the exact amount of time that it takes to complete a story. For this reason, SonicAgile does not update the time spent and time left automatically. Each day, during the daily standup, your team should update the time spent and time left for each story. For example, the following table shows the history of the time estimates for a story that was originally estimated to take 3 days but, eventually, takes 5 days to complete: Day Original Estimate Time Spent Time Left Day 1 3 days 0 days 3 days Day 2 3 days 1 day 2 days Day 3 3 days 2 days 2 days Day 4 3 days 3 days 2 days Day 5 3 days 4 days 0 days In the table above, everything goes as predicted until you reach day 3. On day 3, the team realizes that the work will require an additional two days. The situation does not improve on day 4. All of the sudden, on day 5, all of the remaining work gets done. Real work often follows this pattern. There are long periods when nothing gets done punctuated by occasional and unpredictable bursts of progress. We designed SonicAgile to make it as easy as possible to track the time spent and time left on a story. Detecting when a Story Goes Over the Original Estimate Sometimes, stories take much longer than originally estimated. There’s a surprise. For example, you discover that a new software component is incompatible with existing software components. Or, you discover that you have to go through a month-long certification process to finish a story. In those cases, the Product Owner has a legitimate reason to halt work on a story and re-evaluate the business value of the story. For example, the Product Owner discovers that a story will require weeks to implement instead of days, then the story might not be worth the expense. SonicAgile displays a warning on both the Backlog and the Kanban when the time spent on a story goes over the original estimate. An icon of a clock is displayed. Time-Tracking and Tasks Another optional feature of SonicAgile is tasks. If you enable Tasks in Project Settings then you can break stories into one or more tasks. You can perform time-tracking at the level of a story or at the level of a task. If you don’t break a story into tasks then you can enter the time left and time spent for the story. As soon as you break a story into tasks, then you can no longer enter the time left and time spent at the level of the story. Instead, the time left and time spent for a story is rolled up from its tasks. On the Kanban, you can see how the time left and time spent for each task gets rolled up into each story. The progress bar for the story is rolled up from the progress bars for each task. The original estimate is never rolled up – even when you break a story into tasks. A story’s original estimate is entered separately from the original estimates of each of the story’s tasks. Summary Not every Agile team can avoid time-tracking. You might be forced to track time to get paid, to detect when you are spending too much time on a particular story, or to track the amount of time that you are devoting to different types of tasks. We designed time-tracking in SonicAgile to require the least amount of work to track the information that you need. Time-tracking is an optional feature. If you enable time-tracking then you can track the original estimate, time left, and time spent for each story and task. You can use time-tracking with SonicAgile for free. Register at http://SonicAgile.com.

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  • VS 2010 Debugger Improvements (BreakPoints, DataTips, Import/Export)

    - by ScottGu
    This is the twenty-first in a series of blog posts I’m doing on the VS 2010 and .NET 4 release.  Today’s blog post covers a few of the nice usability improvements coming with the VS 2010 debugger.  The VS 2010 debugger has a ton of great new capabilities.  Features like Intellitrace (aka historical debugging), the new parallel/multithreaded debugging capabilities, and dump debuging support typically get a ton of (well deserved) buzz and attention when people talk about the debugging improvements with this release.  I’ll be doing blog posts in the future that demonstrate how to take advantage of them as well.  With today’s post, though, I thought I’d start off by covering a few small, but nice, debugger usability improvements that were also included with the VS 2010 release, and which I think you’ll find useful. Breakpoint Labels VS 2010 includes new support for better managing debugger breakpoints.  One particularly useful feature is called “Breakpoint Labels” – it enables much better grouping and filtering of breakpoints within a project or across a solution.  With previous releases of Visual Studio you had to manage each debugger breakpoint as a separate item. Managing each breakpoint separately can be a pain with large projects and for cases when you want to maintain “logical groups” of breakpoints that you turn on/off depending on what you are debugging.  Using the new VS 2010 “breakpoint labeling” feature you can now name these “groups” of breakpoints and manage them as a unit. Grouping Multiple Breakpoints Together using a Label Below is a screen-shot of the breakpoints window within Visual Studio 2010.  This lists all of the breakpoints defined within my solution (which in this case is the ASP.NET MVC 2 code base): The first and last breakpoint in the list above breaks into the debugger when a Controller instance is created or released by the ASP.NET MVC Framework. Using VS 2010, I can now select these two breakpoints, right-click, and then select the new “Edit labels…” menu command to give them a common label/name (making them easier to find and manage): Below is the dialog that appears when I select the “Edit labels” command.  We can use it to create a new string label for our breakpoints or select an existing one we have already defined.  In this case we’ll create a new label called “Lifetime Management” to describe what these two breakpoints cover: When we press the OK button our two selected breakpoints will be grouped under the newly created “Lifetime Management” label: Filtering/Sorting Breakpoints by Label We can use the “Search” combobox to quickly filter/sort breakpoints by label.  Below we are only showing those breakpoints with the “Lifetime Management” label: Toggling Breakpoints On/Off by Label We can also toggle sets of breakpoints on/off by label group.  We can simply filter by the label group, do a Ctrl-A to select all the breakpoints, and then enable/disable all of them with a single click: Importing/Exporting Breakpoints VS 2010 now supports importing/exporting breakpoints to XML files – which you can then pass off to another developer, attach to a bug report, or simply re-load later.  To export only a subset of breakpoints, you can filter by a particular label and then click the “Export breakpoint” button in the Breakpoints window: Above I’ve filtered my breakpoint list to only export two particular breakpoints (specific to a bug that I’m chasing down).  I can export these breakpoints to an XML file and then attach it to a bug report or email – which will enable another developer to easily setup the debugger in the correct state to investigate it on a separate machine.  Pinned DataTips Visual Studio 2010 also includes some nice new “DataTip pinning” features that enable you to better see and track variable and expression values when in the debugger.  Simply hover over a variable or expression within the debugger to expose its DataTip (which is a tooltip that displays its value)  – and then click the new “pin” button on it to make the DataTip always visible: You can “pin” any number of DataTips you want onto the screen.  In addition to pinning top-level variables, you can also drill into the sub-properties on variables and pin them as well.  Below I’ve “pinned” three variables: “category”, “Request.RawUrl” and “Request.LogonUserIdentity.Name”.  Note that these last two variable are sub-properties of the “Request” object.   Associating Comments with Pinned DataTips Hovering over a pinned DataTip exposes some additional UI within the debugger: Clicking the comment button at the bottom of this UI expands the DataTip - and allows you to optionally add a comment with it: This makes it really easy to attach and track debugging notes: Pinned DataTips are usable across both Debug Sessions and Visual Studio Sessions Pinned DataTips can be used across multiple debugger sessions.  This means that if you stop the debugger, make a code change, and then recompile and start a new debug session - any pinned DataTips will still be there, along with any comments you associate with them.  Pinned DataTips can also be used across multiple Visual Studio sessions.  This means that if you close your project, shutdown Visual Studio, and then later open the project up again – any pinned DataTips will still be there, along with any comments you associate with them. See the Value from Last Debug Session (Great Code Editor Feature) How many times have you ever stopped the debugger only to go back to your code and say: $#@! – what was the value of that variable again??? One of the nice things about pinned DataTips is that they keep track of their “last value from debug session” – and you can look these values up within the VB/C# code editor even when the debugger is no longer running.  DataTips are by default hidden when you are in the code editor and the debugger isn’t running.  On the left-hand margin of the code editor, though, you’ll find a push-pin for each pinned DataTip that you’ve previously setup: Hovering your mouse over a pinned DataTip will cause it to display on the screen.  Below you can see what happens when I hover over the first pin in the editor - it displays our debug session’s last values for the “Request” object DataTip along with the comment we associated with them: This makes it much easier to keep track of state and conditions as you toggle between code editing mode and debugging mode on your projects. Importing/Exporting Pinned DataTips As I mentioned earlier in this post, pinned DataTips are by default saved across Visual Studio sessions (you don’t need to do anything to enable this). VS 2010 also now supports importing/exporting pinned DataTips to XML files – which you can then pass off to other developers, attach to a bug report, or simply re-load later. Combined with the new support for importing/exporting breakpoints, this makes it much easier for multiple developers to share debugger configurations and collaborate across debug sessions. Summary Visual Studio 2010 includes a bunch of great new debugger features – both big and small.  Today’s post shared some of the nice debugger usability improvements. All of the features above are supported with the Visual Studio 2010 Professional edition (the Pinned DataTip features are also supported in the free Visual Studio 2010 Express Editions)  I’ll be covering some of the “big big” new debugging features like Intellitrace, parallel/multithreaded debugging, and dump file analysis in future blog posts.  Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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  • Windows 8.1 Will Start Encrypting Hard Drives By Default: Everything You Need to Know

    - by Chris Hoffman
    Windows 8.1 will automatically encrypt the storage on modern Windows PCs. This will help protect your files in case someone steals your laptop and tries to get at them, but it has important ramifications for data recovery. Previously, “BitLocker” was available on Professional and Enterprise editions of Windows, while “Device Encryption” was available on Windows RT and Windows Phone. Device encryption is included with all editions of Windows 8.1 — and it’s on by default. When Your Hard Drive Will Be Encrypted Windows 8.1 includes “Pervasive Device Encryption.” This works a bit differently from the standard BitLocker feature that has been included in Professional, Enterprise, and Ultimate editions of Windows for the past few versions. Before Windows 8.1 automatically enables Device Encryption, the following must be true: The Windows device “must support connected standby and meet the Windows Hardware Certification Kit (HCK) requirements for TPM and SecureBoot on ConnectedStandby systems.”  (Source) Older Windows PCs won’t support this feature, while new Windows 8.1 devices you pick up will have this feature enabled by default. When Windows 8.1 installs cleanly and the computer is prepared, device encryption is “initialized” on the system drive and other internal drives. Windows uses a clear key at this point, which is removed later when the recovery key is successfully backed up. The PC’s user must log in with a Microsoft account with administrator privileges or join the PC to a domain. If a Microsoft account is used, a recovery key will be backed up to Microsoft’s servers and encryption will be enabled. If a domain account is used, a recovery key will be backed up to Active Directory Domain Services and encryption will be enabled. If you have an older Windows computer that you’ve upgraded to Windows 8.1, it may not support Device Encryption. If you log in with a local user account, Device Encryption won’t be enabled. If you upgrade your Windows 8 device to Windows 8.1, you’ll need to enable device encryption, as it’s off by default when upgrading. Recovering An Encrypted Hard Drive Device encryption means that a thief can’t just pick up your laptop, insert a Linux live CD or Windows installer disc, and boot the alternate operating system to view your files without knowing your Windows password. It means that no one can just pull the hard drive from your device, connect the hard drive to another computer, and view the files. We’ve previously explained that your Windows password doesn’t actually secure your files. With Windows 8.1, average Windows users will finally be protected with encryption by default. However, there’s a problem — if you forget your password and are unable to log in, you’d also be unable to recover your files. This is likely why encryption is only enabled when a user logs in with a Microsoft account (or connects to a domain). Microsoft holds a recovery key, so you can gain access to your files by going through a recovery process. As long as you’re able to authenticate using your Microsoft account credentials — for example, by receiving an SMS message on the cell phone number connected to your Microsoft account — you’ll be able to recover your encrypted data. With Windows 8.1, it’s more important than ever to configure your Microsoft account’s security settings and recovery methods so you’ll be able to recover your files if you ever get locked out of your Microsoft account. Microsoft does hold the recovery key and would be capable of providing it to law enforcement if it was requested, which is certainly a legitimate concern in the age of PRISM. However, this encryption still provides protection from thieves picking up your hard drive and digging through your personal or business files. If you’re worried about a government or a determined thief who’s capable of gaining access to your Microsoft account, you’ll want to encrypt your hard drive with software that doesn’t upload a copy of your recovery key to the Internet, such as TrueCrypt. How to Disable Device Encryption There should be no real reason to disable device encryption. If nothing else, it’s a useful feature that will hopefully protect sensitive data in the real world where people — and even businesses — don’t enable encryption on their own. As encryption is only enabled on devices with the appropriate hardware and will be enabled by default, Microsoft has hopefully ensured that users won’t see noticeable slow-downs in performance. Encryption adds some overhead, but the overhead can hopefully be handled by dedicated hardware. If you’d like to enable a different encryption solution or just disable encryption entirely, you can control this yourself. To do so, open the PC settings app — swipe in from the right edge of the screen or press Windows Key + C, click the Settings icon, and select Change PC settings. Navigate to PC and devices -> PC info. At the bottom of the PC info pane, you’ll see a Device Encryption section. Select Turn Off if you want to disable device encryption, or select Turn On if you want to enable it — users upgrading from Windows 8 will have to enable it manually in this way. Note that Device Encryption can’t be disabled on Windows RT devices, such as Microsoft’s Surface RT and Surface 2. If you don’t see the Device Encryption section in this window, you’re likely using an older device that doesn’t meet the requirements and thus doesn’t support Device Encryption. For example, our Windows 8.1 virtual machine doesn’t offer Device Encryption configuration options. This is the new normal for Windows PCs, tablets, and devices in general. Where files on typical PCs were once ripe for easy access by thieves, Windows PCs are now encrypted by default and recovery keys are sent to Microsoft’s servers for safe keeping. This last part may be a bit creepy, but it’s easy to imagine average users forgetting their passwords — they’d be very upset if they lost all their files because they had to reset their passwords. It’s also an improvement over Windows PCs being completely unprotected by default.     

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  • Who is Jeremiah Owyang?

    - by Michael Hylton
    12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: What’s your current role and what career path brought you here? J.O.: I'm currently a partner and one of the founding team members at Altimeter Group.  I'm currently the Research Director, as well as wear the hat of Industry Analyst. Prior to joining Altimeter, I was an Industry Analyst at Forrester covering Social Computing, and before that, deployed and managed the social media program at Hitachi Data Systems in Santa Clara.  Around that time, I started a career blog called Web Strategy which focused on how companies were using the web to connect with customers --and never looked back. Q: As an industry analyst, what are you focused on these days? J.O.: There are three trends that I'm focused my research on at this time:  1) The Dynamic Customer Journey:  Individuals (both b2c and b2b) are given so many options in their sources of data, channels to choose from and screens to consume them on that we've found that at each given touchpoint there are 75 potential permutations.  Companies that can map this, then deliver information to individuals when they need it will have a competitive advantage and we want to find out who's doing this.  2) One of the sub themes that supports this trend is Social Performance.  Yesterday's social web was disparate engagement of humans, but the next phase will be data driven, and soon new technologies will emerge to help all those that are consuming, publishing, and engaging on the social web to be more efficient with their time through forms of automation.  As you might expect, this comes with upsides and downsides.  3) The Sentient World is our research theme that looks out the furthest as the world around us (even inanimate objects) become 'self aware' and are able to talk back to us via digital devices and beyond.  Big data, internet of things, mobile devices will all be this next set. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? J.O.: The lines between our work and personal lives are dissolving, and this leads to a greater upside of being always connected and have deeper relationships with those that are not.  It also means a downside of society expectations that we're always around and available for colleagues, customers, and beyond.  In the future, a balance will be sought as we seek to achieve the goals of family, friends, work, and our own personal desires.  All of this is being ironically written at 430 am on a Sunday am.  Q: How can people keep up with what you’re working on? J.O.: A great question, thanks.  There are a few sources of information to find out, I'll lead with the first which is my blog at web-strategist.com.  A few times a week I'll publish my industry insights (hires, trends, forces, funding, M&A, business needs) as well as on twitter where I'll point to all the news that's fit to print @jowyang.  As my research reports go live (we publish them for all to read --called Open Research-- at no cost) they'll emerge on my blog, or checkout the research tab to find out more now.  http://www.web-strategist.com/blog/research/ Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon?  J.O.: Absolutely! This coming Thursday, September 13th, I’m doing a webcast with Oracle on “Managing Social Relationships for the Enterprise”. This is going to be a great discussion with Reggie Bradford, Senior Vice President of Product Development at Oracle and Christian Finn, Senior Director of Product Management for Oracle WebCenter. I’m looking forward to a great discussion around all those issues that so many companies are struggling with these days as they realize how much social media is impacting their business. It’s changing the way your customers and employees interact with your brand. Today it’s no longer a matter of when to become a social-enabled enterprise, but how to become a successful one. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast?  J.O.: Below is a 15 minute video which encapsulates Altimeter’s themes on the Dynamic Customer Journey and the Sentient World. I’m really proud to have taken an active role in the first ever LeWeb outside of Paris. This one, which was featured in downtown London across the street from Westminster Abbey was sold out. If you’ve not heard of LeWeb, this is a global Internet conference hosted by Loic and Geraldine Le Meur, a power couple that stem from Paris but are also living in Silicon Valley, this is one of my favorite conferences to connect with brands, technology innovators, investors and friends. Altimeter was able to play a minor role in suggesting the theme for the event “Faster Than Real Time” which stems off previous LeWebs that focused on the “Real time web”. In this radical state, companies are able to anticipate the needs of their customers by using data, technology, and devices and deliver meaningful experiences before customers even know they need it. I explore two of three of Altimeter’s research themes, the Dynamic Customer Journey, and the Sentient World in my speech, but due to time, did not focus on Adaptive Organization.

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  • Who is Jeremiah Owyang?

    - by Michael Snow
    12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: What’s your current role and what career path brought you here? J.O.: I'm currently a partner and one of the founding team members at Altimeter Group.  I'm currently the Research Director, as well as wear the hat of Industry Analyst. Prior to joining Altimeter, I was an Industry Analyst at Forrester covering Social Computing, and before that, deployed and managed the social media program at Hitachi Data Systems in Santa Clara.  Around that time, I started a career blog called Web Strategy which focused on how companies were using the web to connect with customers --and never looked back. Q: As an industry analyst, what are you focused on these days? J.O.: There are three trends that I'm focused my research on at this time:  1) The Dynamic Customer Journey:  Individuals (both b2c and b2b) are given so many options in their sources of data, channels to choose from and screens to consume them on that we've found that at each given touchpoint there are 75 potential permutations.  Companies that can map this, then deliver information to individuals when they need it will have a competitive advantage and we want to find out who's doing this.  2) One of the sub themes that supports this trend is Social Performance.  Yesterday's social web was disparate engagement of humans, but the next phase will be data driven, and soon new technologies will emerge to help all those that are consuming, publishing, and engaging on the social web to be more efficient with their time through forms of automation.  As you might expect, this comes with upsides and downsides.  3) The Sentient World is our research theme that looks out the furthest as the world around us (even inanimate objects) become 'self aware' and are able to talk back to us via digital devices and beyond.  Big data, internet of things, mobile devices will all be this next set. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? J.O.: The lines between our work and personal lives are dissolving, and this leads to a greater upside of being always connected and have deeper relationships with those that are not.  It also means a downside of society expectations that we're always around and available for colleagues, customers, and beyond.  In the future, a balance will be sought as we seek to achieve the goals of family, friends, work, and our own personal desires.  All of this is being ironically written at 430 am on a Sunday am.  Q: How can people keep up with what you’re working on? J.O.: A great question, thanks.  There are a few sources of information to find out, I'll lead with the first which is my blog at web-strategist.com.  A few times a week I'll publish my industry insights (hires, trends, forces, funding, M&A, business needs) as well as on twitter where I'll point to all the news that's fit to print @jowyang.  As my research reports go live (we publish them for all to read --called Open Research-- at no cost) they'll emerge on my blog, or checkout the research tab to find out more now.  http://www.web-strategist.com/blog/research/ Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon?  J.O.: Absolutely! This coming Thursday, September 13th, I’m doing a webcast with Oracle on “Managing Social Relationships for the Enterprise”. This is going to be a great discussion with Reggie Bradford, Senior Vice President of Product Development at Oracle and Christian Finn, Senior Director of Product Management for Oracle WebCenter. I’m looking forward to a great discussion around all those issues that so many companies are struggling with these days as they realize how much social media is impacting their business. It’s changing the way your customers and employees interact with your brand. Today it’s no longer a matter of when to become a social-enabled enterprise, but how to become a successful one. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast?  J.O.: Below is a 15 minute video which encapsulates Altimeter’s themes on the Dynamic Customer Journey and the Sentient World. I’m really proud to have taken an active role in the first ever LeWeb outside of Paris. This one, which was featured in downtown London across the street from Westminster Abbey was sold out. If you’ve not heard of LeWeb, this is a global Internet conference hosted by Loic and Geraldine Le Meur, a power couple that stem from Paris but are also living in Silicon Valley, this is one of my favorite conferences to connect with brands, technology innovators, investors and friends. Altimeter was able to play a minor role in suggesting the theme for the event “Faster Than Real Time” which stems off previous LeWebs that focused on the “Real time web”. In this radical state, companies are able to anticipate the needs of their customers by using data, technology, and devices and deliver meaningful experiences before customers even know they need it. I explore two of three of Altimeter’s research themes, the Dynamic Customer Journey, and the Sentient World in my speech, but due to time, did not focus on Adaptive Organization.

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  • On StringComparison Values

    - by Jesse
    When you use the .NET Framework’s String.Equals and String.Compare methods do you use an overloStringComparison enumeration value? If not, you should be because the value provided for that StringComparison argument can have a big impact on the results of your string comparison. The StringComparison enumeration defines values that fall into three different major categories: Culture-sensitive comparison using a specific culture, defaulted to the Thread.CurrentThread.CurrentCulture value (StringComparison.CurrentCulture and StringComparison.CurrentCutlureIgnoreCase) Invariant culture comparison (StringComparison.InvariantCulture and StringComparison.InvariantCultureIgnoreCase) Ordinal (byte-by-byte) comparison of  (StringComparison.Ordinal and StringComparison.OrdinalIgnoreCase) There is a lot of great material available that detail the technical ins and outs of these different string comparison approaches. If you’re at all interested in the topic these two MSDN articles are worth a read: Best Practices For Using Strings in the .NET Framework: http://msdn.microsoft.com/en-us/library/dd465121.aspx How To Compare Strings: http://msdn.microsoft.com/en-us/library/cc165449.aspx Those articles cover the technical details of string comparison well enough that I’m not going to reiterate them here other than to say that the upshot is that you typically want to use the culture-sensitive comparison whenever you’re comparing strings that were entered by or will be displayed to users and the ordinal comparison in nearly all other cases. So where does that leave the invariant culture comparisons? The “Best Practices For Using Strings in the .NET Framework” article has the following to say: “On balance, the invariant culture has very few properties that make it useful for comparison. It does comparison in a linguistically relevant manner, which prevents it from guaranteeing full symbolic equivalence, but it is not the choice for display in any culture. One of the few reasons to use StringComparison.InvariantCulture for comparison is to persist ordered data for a cross-culturally identical display. For example, if a large data file that contains a list of sorted identifiers for display accompanies an application, adding to this list would require an insertion with invariant-style sorting.” I don’t know about you, but I feel like that paragraph is a bit lacking. Are there really any “real world” reasons to use the invariant culture comparison? I think the answer to this question is, “yes”, but in order to understand why we should first think about what the invariant culture comparison really does. The invariant culture comparison is really just a culture-sensitive comparison using a special invariant culture (Michael Kaplan has a great post on the history of the invariant culture on his blog: http://blogs.msdn.com/b/michkap/archive/2004/12/29/344136.aspx). This means that the invariant culture comparison will apply the linguistic customs defined by the invariant culture which are guaranteed not to differ between different machines or execution contexts. This sort of consistently does prove useful if you needed to maintain a list of strings that are sorted in a meaningful and consistent way regardless of the user viewing them or the machine on which they are being viewed. Example: Prototype Names Let’s say that you work for a large multi-national toy company with branch offices in 10 different countries. Each year the company would work on 15-25 new toy prototypes each of which is assigned a “code name” while it is under development. Coming up with fun new code names is a big part of the company culture that everyone really enjoys, so to be fair the CEO of the company spent a lot of time coming up with a prototype naming scheme that would be fun for everyone to participate in, fair to all of the different branch locations, and accessible to all members of the organization regardless of the country they were from and the language that they spoke. Each new prototype will get a code name that begins with a letter following the previously created name using the alphabetical order of the Latin/Roman alphabet. Each new year prototype names would start back at “A”. The country that leads the prototype development effort gets to choose the name in their native language. (An appropriate Romanization system will be used for countries where the primary language is not written in the Latin/Roman alphabet. For example, the Pinyin system could be used for Chinese). To avoid repeating names, a list of all current and past prototype names will be maintained on each branch location’s company intranet site. Assuming that maintaining a single pre-sorted list is not feasible among all of the highly distributed intranet implementations, what string comparison method would you use to sort each year’s list of prototype names so that the list is both meaningful and consistent regardless of the country within which the list is being viewed? Sorting the list with a culture-sensitive comparison using the default configured culture on each country’s intranet server the list would probably work most of the time, but subtle differences between cultures could mean that two different people would see a list that was sorted slightly differently. The CEO wants the prototype names to be a unifying aspect of company culture and is adamant that everyone see the the same list sorted in the same order and there’s no way to guarantee a consistent sort across different cultures using the culture-sensitive string comparison rules. The culture-sensitive sort would produce a meaningful list for the specific user viewing it, but it wouldn’t always be consistent between different users. Sorting with the ordinal comparison would certainly be consistent regardless of the user viewing it, but would it be meaningful? Let’s say that the current year’s prototype name list looks like this: Antílope (Spanish) Babouin (French) Cahoun (Czech) Diamond (English) Flosse (German) If you were to sort this list using ordinal rules you’d end up with: Antílope Babouin Diamond Flosse Cahoun This sort is no good because the entry for “C” appears the bottom of the list after “F”. This is because the Czech entry for the letter “C” makes use of a diacritic (accent mark). The ordinal string comparison does a byte-by-byte comparison of the code points that make up each character in the string and the code point for the “C” with the diacritic mark is higher than any letter without a diacritic mark, which pushes that entry to the bottom of the sorted list. The CEO wants each country to be able to create prototype names in their native language, which means we need to allow for names that might begin with letters that have diacritics, so ordinal sorting kills the meaningfulness of the list. As it turns out, this situation is actually well-suited for the invariant culture comparison. The invariant culture accounts for linguistically relevant factors like the use of diacritics but will provide a consistent sort across all machines that perform the sort. Now that we’ve walked through this example, the following line from the “Best Practices For Using Strings in the .NET Framework” makes a lot more sense: One of the few reasons to use StringComparison.InvariantCulture for comparison is to persist ordered data for a cross-culturally identical display That line describes the prototype name example perfectly: we need a way to persist ordered data for a cross-culturally identical display. While this example is 100% made-up, I think it illustrates that there are indeed real-world situations where the invariant culture comparison is useful.

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  • Help me solve my problem with NPR Media Player

    - by Calcipher
    First of, let me apologize for this getting a bit technical. Several weeks ago, I found that while using NPR's media player (e.g. click on 'Listen to the Show' - this is what I've been using as a test) the stream would suddenly halt after a minute or three. I could not get the stream to restart without reloading the page. Now, I assumed this was an issue with NPR's player and Linux (or just a bug in their stuff in general) so I began to dig, the following is what I have tried to date (please note, the tldr; option is to skip to the latest thing as I think I know what is causing the problem). Note: All testing has been done, for consistency purposes, on a clean install of Chromium with no pluggins running. My machine is Ubuntu 10.10x64. First thing I always try, I disabled all firewall stuff on the system (UFW, default deny all, allow ssh). No change, firewall back up for all additional tests unless otherwise noted. In any case, UFW is stateful, so connections it started on a non-specified on different ports will continue to work. I deleted my ~/.macromeda and ~/.adobe folders, restarted (just to be sure) and tried. Program still froze. I decided the problem might be with my install of flash, so I purged the version I had (and the home folders again). I installed the x64 version of flash from a PPA. This had no effect. I decided that the problem might be with the version of flash, so I purged the x64 version and installed the standard x32 version that comes with Ubuntu. No luck. Back to the x64 version for consistency, I decided to set up a 64-bit mini 'clone' of my system in VirtualBox. I was able to run the media player with no problem. I rsynced (in archive mode) my home directory from my real machine to the virtual machine (with bridged networking, so it was fully visible on the network). I also used a few tricks to install ALL of the same software (and repositories) from the real machine to the virtual machine. I was still able to listen to the player. I decided that the problem was with my install (after all, it had gone through two major version upgrades). As I have /home/ on a separate partition it was easy to reinstall and use the same trick from #6 to have my system up and running again within about an hour. I continue to have issues with the NPR Media Player. By this point the weekend had come. At work, I use a wired connection while at home I use a wireless connection. For some reason I forgot that I was having problems and used the NPR Media Player over the weekend. Low and behold it worked just fine at home on wireless (note: for various reasons, I could not test this on wired at home). Following from #6, I decided that the problem was either something with the network at work or still something with my account. As the latter was easier to test, I created a new account on my system and used that at work. The Media Player worked. At a loss, I decided to watch the traffic with tshark (the text based brother of wireshark) - X's to protect the innocent, I am the XXX.24.200.XXX: sudo tshark -i eth0 -p -t a -R "ip.addr == XXX.24.200.XXX && ip.addr == XXX.166.98.XXX" As you would expect, there were tons and tons of packets, but each and every time the player froze, this is what I got 08:42:20.679200 XXX.166.98.XXX - XXX.24.200.XXX TCP macromedia-fcs 56371 [PSH, ACK] Seq=817686 Ack=6 Win=65535 Len=1448 TSV=495713325 TSER=396467 08:42:20.718602 XXX.24.200.XXX - XXX.166.98.XXX TCP [TCP ZeroWindow] 56371 macromedia-fcs [ACK] Seq=6 Ack=819134 Win=0 Len=0 TSV=396475 TSER=495713325 08:42:21.050183 XXX.166.98.XXX - XXX.24.200.XXX TCP [TCP ZeroWindowProbe] macromedia-fcs 56371 [ACK] Seq=819134 Ack=6 Win=65535 Len=1 TSV=495713362 TSER=396475 08:42:21.050221 XXX.24.200.XXX - XXX.166.98.XXX TCP [TCP ZeroWindowProbeAck] [TCP ZeroWindow] 56371 macromedia-fcs [ACK] Seq=6 Ack=819134 Win=0 Len=0 TSV=396508 TSER=495713362 08:42:21.680548 XXX.166.98.XXX - XXX.24.200.XXX TCP [TCP ZeroWindowProbe] macromedia-fcs 56371 [ACK] Seq=819134 Ack=6 Win=65535 Len=1 TSV=495713425 TSER=396508 08:42:21.680605 XXX.24.200.XXX - XXX.166.98.XXX TCP [TCP ZeroWindowProbeAck] [TCP ZeroWindow] 56371 macromedia-fcs [ACK] Seq=6 Ack=819134 Win=0 Len=0 TSV=396571 TSER=495713425 08:42:22.910354 XXX.166.98.XXX - XXX.24.200.XXX TCP [TCP ZeroWindowProbe] macromedia-fcs 56371 [ACK] Seq=819134 Ack=6 Win=65535 Len=1 TSV=495713548 TSER=396571 08:42:22.910400 XXX.24.200.XXX - XXX.166.98.XXX TCP [TCP ZeroWindowProbeAck] [TCP ZeroWindow] 56371 macromedia-fcs [ACK] Seq=6 Ack=819134 Win=0 Len=0 TSV=396694 TSER=495713548 08:42:25.340458 XXX.166.98.XXX - XXX.24.200.XXX TCP [TCP ZeroWindowProbe] macromedia-fcs 56371 [ACK] Seq=819134 Ack=6 Win=65535 Len=1 TSV=495713791 TSER=396694 08:42:25.340517 XXX.24.200.XXX - XXX.166.98.XXX TCP [TCP ZeroWindowProbeAck] [TCP ZeroWindow] 56371 macromedia-fcs [ACK] Seq=6 Ack=819134 Win=0 Len=0 TSV=396937 TSER=495713791 08:42:30.170698 XXX.166.98.XXX - XXX.24.200.XXX TCP [TCP ZeroWindowProbe] macromedia-fcs 56371 [ACK] Seq=819134 Ack=6 Win=65535 Len=1 TSV=495714274 TSER=396937 08:42:30.170746 XXX.24.200.XXX - XXX.166.98.XXX TCP [TCP ZeroWindowProbeAck] [TCP ZeroWindow] 56371 macromedia-fcs [ACK] Seq=6 Ack=819134 Win=0 Len=0 TSV=397420 TSER=495714274 08:42:39.801738 XXX.166.98.XXX - XXX.24.200.XXX TCP [TCP ZeroWindowProbe] macromedia-fcs 56371 [ACK] Seq=819134 Ack=6 Win=65535 Len=1 TSV=495715237 TSER=397420 08:42:39.801784 XXX.24.200.XXX - XXX.166.98.XXX TCP [TCP ZeroWindowProbeAck] [TCP ZeroWindow] 56371 macromedia-fcs [ACK] Seq=6 Ack=819134 Win=0 Len=0 TSV=398383 TSER=495715237 08:42:59.032648 XXX.166.98.XXX - XXX.24.200.XXX TCP [TCP ZeroWindowProbe] macromedia-fcs 56371 [ACK] Seq=819134 Ack=6 Win=65535 Len=1 TSV=495717160 TSER=398383 08:42:59.032696 XXX.24.200.XXX - XXX.166.98.XXX TCP [TCP ZeroWindowProbeAck] [TCP ZeroWindow] 56371 macromedia-fcs [ACK] Seq=6 Ack=819134 Win=0 Len=0 TSV=400306 TSER=495717160 08:43:00.267721 XXX.24.200.XXX - XXX.166.98.XXX TCP 56371 macromedia-fcs [FIN, ACK] Seq=6 Ack=819134 Win=0 Len=0 TSV=400430 TSER=495717160 08:43:00.267827 XXX.24.200.XXX - XXX.166.98.XXX TCP 56371 macromedia-fcs [RST, ACK] Seq=7 Ack=819134 Win=65535 Len=0 TSV=400430 TSER=495717160 So, as you can see, my machine is sending out a ZeroWindow packet (which I think means some buffer or another filled up) which causes the Media Player to halt (unfortunately, terminally - no controls on it really do anything anymore). Any ideas, at all, what would cause this? Why only on eth0 under my main account?

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  • Feedback Filtration&ndash;Processing Negative Comments for Positive Gains

    - by D'Arcy Lussier
    After doing 7 conferences, 5 code camps, and countless user group events, I feel that this is a post I need to write. I actually toyed with other names for this post, however those names would just lend itself to the type of behaviour I want people to avoid – the reactionary, emotional response that speaks to some deeper issue beyond immediate facts and context. Humans are incredibly complex creatures. We’re also emotional, which serves us well in certain situations but can hinder us in others. Those of us in leadership build up a thick skin because we tend to encounter those reactionary, emotional responses more often, and we’re held to a higher standard because of our positions. While we could react with emotion ourselves, as the saying goes – fighting fire with fire just makes a bigger fire. So in this post I’ll share my thought process for dealing with negative feedback/comments and how you can still get value from them. The Thought Process Let’s take a real-world example. This week I held the Prairie IT Pro & Dev Con event. We’ve gotten a lot of session feedback already, most of it overwhelmingly positive. But some not so much – and some to an extreme I rarely see but isn’t entirely surprising to me. So here’s the example from a person we’ll refer to as Mr. Horrible: How was the speaker? Horrible! Worst speaker ever! Did the session meet your expectations? Hard to tell, speaker ruined it. Other Comments: DO NOT bring this speaker back! He was at this conference last year and I hoped enough negative feedback would have taught you to not bring him back...obviously not...I will not return to this conference next year if this speaker is brought back. Now those are very strong words. “Worst speaker ever!” “Speaker ruined it” “I will not return to this conference next year if the speaker is brought back”. The speakers I invite to speak at my conference are not just presenters but friends and colleagues. When I see this, my initial reaction is of course very emotional: I get defensive, I get angry, I get offended. So that’s where the process kicks in. Step 1 – Take a Deep Breath Take a deep breath, calm down, and walk away from the keyboard. I didn’t do that recently during an email convo between some colleagues and it ended up in my reacting emotionally on Twitter – did I mention those colleagues follow my Twitter feed? Yes, I ate some crow. Ok, now that we’re calm, let’s move on to step 2. Step 2 – Strip off the Emotion We need to take off the emotion that people wrap their words in and identify the root issues. For instance, if I see: “I hated this session, the presenter was horrible! He spoke so fast I couldn’t make out what he was saying!” then I drop off the personal emoting (“I hated…”) and the personal attack (“the presenter was horrible”) and focus on the real issue this person had – that the speaker was talking too fast. Now we have a root cause of the displeasure. However, we’re also dealing with humans who are all very different. Before I call up the speaker to talk about his speaking pace, I need to do some other things first. Back to our Mr. Horrible example, I don’t really have much to go on. There’s no details of how the speaker “ruined” the session or why he’s the “worst speaker ever”. In this case, the next step is crucial. Step 3 – Validate the Feedback When I tell people that we really like getting feedback for the sessions, I really really mean it. Not just because we want to hear what individuals have to say but also because we want to know what the group thought. When a piece of negative feedback comes in, I validate it against the group. So with the speaker Mr. Horrible commented on, I go to the feedback and look at other people’s responses: 2 x Excellent 1 x Alright 1 x Not Great 1 x Horrible (our feedback guy) That’s interesting, it’s a bit all over the board. If we look at the comments more we find that the people who rated the speaker excellent liked the presentation style and found the content valuable. The one guy who said “Not Great” even commented that there wasn’t anything really wrong with the presentation, he just wasn’t excited about it. In that light, I can try to make a few assumptions: - Mr. Horrible didn’t like the speakers presentation style - Mr. Horrible was expecting something else that wasn’t communicated properly in the session description - Mr. Horrible, for whatever reason, just didn’t like this presenter Now if the feedback was overwhelmingly negative, there’s a different pattern – one that validates the negative feedback. Regardless, I never take something at face value. Even if I see really good feedback, I never get too happy until I see that there’s a group trend towards the positive. Step 4 – Action Plan Once I’ve validated the feedback, then I need to come up with an action plan around it. Let’s go back to the other example I gave – the one with the speaker going too fast. I went and looked at the feedback and sure enough, other people commented that the speaker had spoken too quickly. Now I can go back to the speaker and let him know so he can get better. But what if nobody else complained about it? I’d still mention it to the speaker, but obviously one person’s opinion needs to be weighed as such. When we did PrDC Winnipeg in 2011, I surveyed the attendees about the food. Everyone raved about it…except one person. Am I going to change the menu next time for that one person while everyone else loved it? Of course not. There’s a saying – A sure way to fail is to try to please everyone. Let’s look at the Mr. Horrible example. What can I communicate to the speaker with such limited information provided in the feedback from Mr. Horrible? Well looking at the groups feedback, I can make a few suggestions: - Ensure that people understand in the session description the style of the talk - Ensure that people understand the level of detail/complexity of the talk and what prerequisite knowledge they should have I’m looking at it as possibly Mr. Horrible assumed a much more advanced talk and was disappointed, while the positive feedback by people who – from their comments – suggested this was all new to them, were thrilled with the session level. Step 5 – Follow Up For some feedback, I follow up personally. Especially with negative or constructive feedback, its important to let the person know you heard them and are making changes because of their comments. Even if their comments were emotionally charged and overtly negative, it’s still important to reach out personally and professionally. When you remove the emotion, negative comments can be the best feedback you get. Also, people have bad days. We’ve all had one of “those days” where we talked more sternly than normal to someone, or got angry at something we’d normally shrug off. We have various stresses in our lives and sometimes they seep out in odd ways. I always try to give some benefit of the doubt, and re-evaluate my view of the person after they’ve responded to my communication. But, there is such a thing as garbage feedback. What Mr. Horrible wrote is garbage. It’s mean spirited. It’s hateful. It provides nothing constructive at all. And a tell-tale sign that feedback is garbage – the person didn’t leave their name even though there was a field for it. Step 6 – Delete It Feedback must be processed in its raw form, and the end products should drive improvements. But once you’ve figured out what those things are, you shouldn’t leave raw feedback lying around. They are snapshots in time that taken alone can be damaging. Also, you should never rest on past praise. In a future blog post, I’m going to talk about how we can provide great feedback that, even when its critical, can still be constructive.

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  • Granular Clipboard Control in Oracle IRM

    - by martin.abrahams
    One of the main leak prevention controls that customers are looking for is clipboard control. After all, there is little point in controlling access to a document if authorised users can simply make unprotected copies by use of the cut and paste mechanism. Oddly, for such a fundamental requirement, many solutions only offer very simplistic clipboard control - and require the customer to make an awkward choice between usability and security. In many cases, clipboard control is simply an ON-OFF option. By turning the clipboard OFF, you disable one of the most valuable edit functions known to man. Try working for any length of time without copying and pasting, and you'll soon appreciate how valuable that function is. Worse, some solutions disable the clipboard completely - not just for the protected document but for all of the various applications you have open at the time. Normal service is only resumed when you close the protected document. In this way, policy enforcement bleeds out of the particular assets you need to protect and interferes with the entire user experience. On the other hand, turning the clipboard ON satisfies a fundamental usability requirement - but also makes it really easy for users to create unprotected copies of sensitive information, maliciously or otherwise. All they need to do is paste into another document. If creating unprotected copies is this simple, you have to question how much you are really gaining by applying protection at all. You may not be allowed to edit, forward, or print the protected asset, but all you need to do is create a copy and work with that instead. And that activity would not be tracked in any way. So, a simple ON-OFF control creates a real tension between usability and security. If you are only using IRM on a small scale, perhaps security can outweigh usability - the business can put up with the restriction if it only applies to a handful of important documents. But try extending protection to large numbers of documents and large user communities, and the restriction rapidly becomes really unwelcome. I am aware of one solution that takes a different tack. Rather than disable the clipboard, pasting is always permitted, but protection is automatically applied to any document that you paste into. At first glance, this sounds great - protection travels with the content. However, at any scale this model may not be so appealing once you've had to deal with support calls from users who have accidentally applied protection to documents that really don't need it - which would be all too easily done. This may help control leakage, but it also pollutes the system with documents that have policies applied with no obvious rhyme or reason, and it can seriously inconvenience the business by making non-sensitive documents difficult to access. And what policy applies if you paste some protected content into an already protected document? Which policy applies? There are no prizes for guessing that Oracle IRM takes a rather different approach. The Oracle IRM Approach Oracle IRM offers a spectrum of clipboard controls between the extremes of ON and OFF, and it leverages the classification-based rights model to give granular control that satisfies both security and usability needs. Firstly, we take it for granted that if you have EDIT rights, of course you can use the clipboard within a given document. Why would we force you to retype a piece of content that you want to move from HERE... to HERE...? If the pasted content remains in the same document, it is equally well protected whether it be at the beginning, middle, or end - or all three. So, the first point is that Oracle IRM always enables the clipboard if you have the right to edit the file. Secondly, whether we enable or disable the clipboard, we only affect the protected document. That is, you can continue to use the clipboard in the usual way for unprotected documents and applications regardless of whether the clipboard is enabled or disabled for the protected document(s). And if you have multiple protected documents open, each may have the clipboard enabled or disabled independently, according to whether you have Edit rights for each. So, even for the simplest cases - the ON-OFF cases - Oracle IRM adds value by containing the effect to the protected documents rather than to the whole desktop environment. Now to the granular options between ON and OFF. Thanks to our classification model, we can define rights that enable pasting between documents in the same classification - ie. between documents that are protected by the same policy. So, if you are working on this month's financial report and you want to pull some data from last month's report, you can simply cut and paste between the two documents. The two documents are classified the same way, subject to the same policy, so the content is equally safe in both documents. However, if you try to paste the same data into an unprotected document or a document in a different classification, you can be prevented. Thus, the control balances legitimate user requirements to allow pasting with legitimate information security concerns to keep data protected. We can take this further. You may have the right to paste between related classifications of document. So, the CFO might want to copy some financial data into a board document, where the two documents are sealed to different classifications. The CFO's rights may well allow this, as it is a reasonable thing for a CFO to want to do. But policy might prevent the CFO from copying the same data into a classification that is accessible to external parties. The above option, to copy between classifications, may be for specific classifications or open-ended. That is, your rights might enable you to go from A to B but not to C, or you might be allowed to paste to any classification subject to your EDIT rights. As for so many features of Oracle IRM, our classification-based rights model makes this type of granular control really easy to manage - you simply define that pasting is permitted between classifications A and B, but omit C. Or you might define that pasting is permitted between all classifications, but not to unprotected locations. The classification model enables millions of documents to be controlled by a few such rules. Finally, you MIGHT have the option to paste anywhere - such that unprotected copies may be created. This is rare, but a legitimate configuration for some users, some use cases, and some classifications - but not something that you have to permit simply because the alternative is too restrictive. As always, these rights are defined in user roles - so different users are subject to different clipboard controls as required in different classifications. So, where most solutions offer just two clipboard options - ON-OFF or ON-but-encrypt-everything-you-touch - Oracle IRM offers real granularity that leverages our classification model. Indeed, I believe it is the lack of a classification model that makes such granularity impractical for other IRM solutions, because the matrix of rules for controlling pasting would be impossible to manage - there are so many documents to consider, and more are being created all the time.

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  • Scripting Language Sessions at Oracle OpenWorld and MySQL Connect, 2012

    - by cj
    This posts highlights some great scripting language sessions coming up at the Oracle OpenWorld and MySQL Connect conferences. These events are happening in San Francisco from the end of September. You can search for other interesting conference sessions in the Content Catalog. Also check out what is happening at JavaOne in that event's Content Catalog (I haven't included sessions from it in this post.) To find the timeslots and locations of each session, click their respective link and check the "Session Schedule" box on the top right. GEN8431 - General Session: What’s New in Oracle Database Application Development This general session takes a look at what’s been new in the last year in Oracle Database application development tools using the latest generation of database technology. Topics range from Oracle SQL Developer and Oracle Application Express to Java and PHP. (Thomas Kyte - Architect, Oracle) BOF9858 - Meet the Developers of Database Access Services (OCI, ODBC, DRCP, PHP, Python) This session is your opportunity to meet in person the Oracle developers who have built Oracle Database access tools and products such as the Oracle Call Interface (OCI), Oracle C++ Call Interface (OCCI), and Open Database Connectivity (ODBC) drivers; Transparent Application Failover (TAF); Oracle Database Instant Client; Database Resident Connection Pool (DRCP); Oracle Net Services, and so on. The team also works with those who develop the PHP, Ruby, Python, and Perl adapters for Oracle Database. Come discuss with them the features you like, your pains, and new product enhancements in the latest database technology. CON8506 - Syndication and Consolidation: Oracle Database Driver for MySQL Applications This technical session presents a new Oracle Database driver that enables you to run MySQL applications (written in PHP, Perl, C, C++, and so on) against Oracle Database with almost no code change. Use cases for such a driver include application syndication such as interoperability across a relationship database management system, application migration, and database consolidation. In addition, the session covers enhancements in database technology that enable and simplify the migration of third-party databases and applications to and consolidation with Oracle Database. Attend this session to learn more and see a live demo. (Srinath Krishnaswamy - Director, Software Development, Oracle. Kuassi Mensah - Director Product Management, Oracle. Mohammad Lari - Principal Technical Staff, Oracle ) CON9167 - Current State of PHP and MySQL Together, PHP and MySQL power large parts of the Web. The developers of both technologies continue to enhance their software to ensure that developers can be satisfied despite all their changing and growing needs. This session presents an overview of changes in PHP 5.4, which was released earlier this year and shows you various new MySQL-related features available for PHP, from transparent client-side caching to direct support for scaling and high-availability needs. (Johannes Schlüter - SoftwareDeveloper, Oracle) CON8983 - Sharding with PHP and MySQL In deploying MySQL, scale-out techniques can be used to scale out reads, but for scaling out writes, other techniques have to be used. To distribute writes over a cluster, it is necessary to shard the database and store the shards on separate servers. This session provides a brief introduction to traditional MySQL scale-out techniques in preparation for a discussion on the different sharding techniques that can be used with MySQL server and how they can be implemented with PHP. You will learn about static and dynamic sharding schemes, their advantages and drawbacks, techniques for locating and moving shards, and techniques for resharding. (Mats Kindahl - Senior Principal Software Developer, Oracle) CON9268 - Developing Python Applications with MySQL Utilities and MySQL Connector/Python This session discusses MySQL Connector/Python and the MySQL Utilities component of MySQL Workbench and explains how to write MySQL applications in Python. It includes in-depth explanations of the features of MySQL Connector/Python and the MySQL Utilities library, along with example code to illustrate the concepts. Those interested in learning how to expand or build their own utilities and connector features will benefit from the tips and tricks from the experts. This session also provides an opportunity to meet directly with the engineers and provide feedback on your issues and priorities. You can learn what exists today and influence future developments. (Geert Vanderkelen - Software Developer, Oracle) BOF9141 - MySQL Utilities and MySQL Connector/Python: Python Developers, Unite! Come to this lively discussion of the MySQL Utilities component of MySQL Workbench and MySQL Connector/Python. It includes in-depth explanations of the features and dives into the code for those interested in learning how to expand or build their own utilities and connector features. This is an audience-driven session, so put on your best Python shirt and let’s talk about MySQL Utilities and MySQL Connector/Python. (Geert Vanderkelen - Software Developer, Oracle. Charles Bell - Senior Software Developer, Oracle) CON3290 - Integrating Oracle Database with a Social Network Facebook, Flickr, YouTube, Google Maps. There are many social network sites, each with their own APIs for sharing data with them. Most developers do not realize that Oracle Database has base tools for communicating with these sites, enabling all manner of information, including multimedia, to be passed back and forth between the sites. This technical presentation goes through the methods in PL/SQL for connecting to, and then sending and retrieving, all types of data between these sites. (Marcelle Kratochvil - CTO, Piction) CON3291 - Storing and Tuning Unstructured Data and Multimedia in Oracle Database Database administrators need to learn new skills and techniques when the decision is made in their organization to let Oracle Database manage its unstructured data. They will face new scalability challenges. A single row in a table can become larger than a whole database. This presentation covers the techniques a DBA needs for managing the large volume of data in a standard Oracle Database instance. (Marcelle Kratochvil - CTO, Piction) CON3292 - Using PHP, Perl, Visual Basic, Ruby, and Python for Multimedia in Oracle Database These five programming languages are just some of the most popular ones in use at the moment in the marketplace. This presentation details how you can use them to access and retrieve multimedia from Oracle Database. It covers programming techniques and methods for achieving faster development against Oracle Database. (Marcelle Kratochvil - CTO, Piction) UGF5181 - Building Real-World Oracle DBA Tools in Perl Perl is not normally associated with building mission-critical application or DBA tools. Learn why Perl could be a good choice for building your next killer DBA app. This session draws on real-world experience of building DBA tools in Perl, showing the framework and architecture needed to deal with portability, efficiency, and maintainability. Topics include Perl frameworks; Which Comprehensive Perl Archive Network (CPAN) modules are good to use; Perl and CPAN module licensing; Perl and Oracle connectivity; Compiling and deploying your app; An example of what is possible with Perl. (Arjen Visser - CEO & CTO, Dbvisit Software Limited) CON3153 - Perl: A DBA’s and Developer’s Best (Forgotten) Friend This session reintroduces Perl as a language of choice for many solutions for DBAs and developers. Discover what makes Perl so successful and why it is so versatile in our day-to-day lives. Perl can automate all those manual tasks and is truly platform-independent. Perl may not be in the limelight the way other languages are, but it is a remarkable language, it is still very current with ongoing development, and it has amazing online resources. Learn what makes Perl so great (including CPAN), get an introduction to Perl language syntax, find out what you can use Perl for, hear how Oracle uses Perl, discover the best way to learn Perl, and take away a small Perl project challenge. (Arjen Visser - CEO & CTO, Dbvisit Software Limited) CON10332 - Oracle RightNow CX Cloud Service’s Connect PHP API: Intro, What’s New, and Roadmap Connect PHP is a public API that enables developers to build solutions with the Oracle RightNow CX Cloud Service platform. This API is used primarily by developers working within the Oracle RightNow Customer Portal Cloud Service framework who are looking to gain access to data and services hosted by the Oracle RightNow CX Cloud Service platform through a backward-compatible API. Connect for PHP leverages the same data model and services as the Connect Web Services for SOAP API. Come to this session to get an introduction and learn what’s new and what’s coming up. (Mark Rhoads - Senior Principal Applications Engineer, Oracle. Mark Ericson - Sr. Principle Product Manager, Oracle) CON10330 - Oracle RightNow CX Cloud Service APIs and Frameworks Overview Oracle RightNow CX Cloud Service APIs are available in the following areas: desktop UI, Web services, customer portal, PHP, and knowledge. These frameworks provide access to Oracle RightNow CX Cloud Service’s Connect Common Object Model and custom objects. This session provides a broad overview of capabilities in all these areas. (Mark Ericson - Sr. Principle Product Manager, Oracle)

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  • CodePlex Daily Summary for Tuesday, March 23, 2010

    CodePlex Daily Summary for Tuesday, March 23, 2010New Projects.NET StarCraft II Replay Parser: A .NET 3.5 Library used to parse StarCraft II replays. Developed in C# 3.5.BackToBasics "B2B" Chat: With technology and software getting more and more complicated, why not get back to basics with BackToBasicsChat. B2B allows you to chat over a ser...Dark Neuron Game Engine: Dark Neuron allows you to easily create fun and interesting games with no need of developing basic game components. This engine is developed for C#...DeepZoom Pivot Constructor: Library to make building DeepZoom images and Pivot displays simpler.ePaper reader: The project is aimed at creating a tool which helps in reading electronic editions of news papers(pdf/flash)FSharpPageProvider for EPiServer CMS 6: This project starts as the port of EPiServer XmlPageProvider to F# programming language. Hammock for REST: Hammock is a REST library for .NET that greatly simplifies consuming and wrapping RESTful services.Kirill Osenkov: Various small projects, tools, utilities and samples by Kirill OsenkovliveDB: liveDB - web client for sql serverLucilla Framework: lucilla frameworkMVC Foolproof Validation: MVC Foolproof Validation aims to extend the Data Annotation validation provided in ASP.NET MVC. Initial efforts are focused on adding contingent va...MVC2Forums: MVC2Forums is simply a forum system based upon MVC2.Mvvm Foundation Silverlight: Mvvm Foundation Silverlight is a library of classes that are helpful when building Silverlight applications based in the MVVM pattern. This librar...MyPersonalWebsite: This is my personal web site developed using ASP.NET MVC 2Planner: Planner makes it easier for all peoples to plan your tasks. It's developed in Delphi.Prose: Prose is an playground for an experimental JavaScript like language compiler. Eventually it will implement 0-CFA, CFA2, and a Tracing JITQuestTracker: QuestTracker is a todo list presented in the format of a quest tracking list such as the one in World of Warcraft.SevenZipLib: SevenZipLib is a C# interface to the 7-zip library.SimpleGeo .Net: .Net Client library for the SimpleGeo.com serviceNew ReleasesAutenticar no OpenLDAP utilizando pGIna: DLL LDAPAuth Plus: New Group: No LoginBMap.NET: BMap.NET 2: This is the 2nd version of BMap.NET. It has included these tags: Bing Maps, and "About BMap.NET".Cronos: Version 2.04: This is primarily a bug-fix release. Several numerical issues have been resolved, and a resource leak (of MS Windows graphics objects) has been fi...EV Dashboard: v1.0: This release includes support for an App.config file and Auto Connect, which will connect to the specified BMS at startup. Note: You still have to ...GKO Libraries: GKO Libraries 0.1 Beta: 0.1 Beta Added More utilities and functions RefactoringsGLB Virtual Player Builder: 0.4.2 Beta: Beta build that includes a new player creator.HKGolden Express: HKGoldenExpress (Build 201003222215): New features: (None) Bug fix: Fixed bugs of unable to parse XML file stream returned from HKGolden API, as the encoding of XML file stream chang...jQuery Web Controls ASP.Net: jQueryWebControls 1.1.1.2: En esta versión se han corregido problemas existentes en la ejecución de los scripts de jquery cuando se utilizaban MasterPage y/o Ajax Control Too...LightKit: Version 0.2.2: Fixed: fixed bug when CollectionItemsEditor ditermines IsChanged property incorrectly fixed ObjectEditor`a thisstring propertyName method wrong l...LINQ to Twitter: LINQ to Twitter Beta v2.0.8: New items added since v1.1 include: Support for OAuth (via DotNetOpenAuth), secure communication via https, VB language support, serialization of ...MapWindow6: MapWindow 6.0 msi (March 22): This version fixes the icons for the desktop installer and changes the install directory to Program Files\MapWindow instead of Program Files\ISU.Math.NET Numerics: 2010.3.22.1334 Build: Latest alpha buildMiniCalendar Web Part: MiniCalendar Web Part 1.8: A small web part to display links to events stored in a list (or document library) in a mini calendar (in month view mode). It shows tooltips for t...OCInject: Release Two: This release brings some missing features such as Singleton support, Func<T> factories and child containers. It, also, has an updated constructor ...Phalanger - The PHP Language Compiler for the .NET Framework: 2.0 (March 2010): Installer of the latest binaries of Phalanger 2.0 (March 2010) and its integration into Visual Studio 2008. Easy installer with automatic IIS int...Planner: Planner: firstQuestTracker: QuestTracker 0.1: This is the preliminary release of QuestTracker. There's not much documentation or many features yet, but it is functional. Any feedback would be a...QuestTracker: QuestTracker 0.1.1: Bugfix for QuestTracker 0.1QuestTracker: QuestTracker 0.1.2: Fixes an issue with saving the quest list.Rawr: Rawr 2.3.13: We're pleased to announce that, after long last, Rawr3 has entered public beta. You're still welcome to continue using Rawr2 (that's what you're re...Single Web Session: Alpha Model Plugin: !How to use Single Web Session add following line into your web config <httpModules> <add name="SingleSession" type="SingleWebSession.Model.W...SMIL - SharePoint Map Integration Layer: SMIL 1.0: Custom data field Extracts Lat/Lon from EXIF from images being uploaded. Map Web Part Filter with SharePoint views Filter by connecting to...sTASKedit: sTASKedit 42532 (Developer Alpha): This release is only to verify the currently decoded task structure... Supported files: tasks.data (v1.3.6 client)VCC: Latest build, v2.1.30322.0: Automatic drop of latest buildVisual Studio DSite: Advanced Notepad (Visual C++ 2008): An notepad written in c that can save in a rich text file format.Wallpaper Rotator: Wallpaper Rotator 0.5: Wallpaper Rotator 0.5 This version includes the following improvements: Saving the choice of "Random Order (Shuffle Mode)" Updating the configu...Most Popular ProjectsMetaSharpRawrWBFS ManagerSilverlight ToolkitASP.NET Ajax LibraryMicrosoft SQL Server Product Samples: DatabaseAJAX Control ToolkitLiveUpload to FacebookWindows Presentation Foundation (WPF)ASP.NETMost Active ProjectsRawrjQuery Library for SharePoint Web ServicesBlogEngine.NETLINQ to TwitterPHPExcelFarseer Physics EngineFacebook Developer ToolkitNB_Store - Free DotNetNuke Ecommerce Catalog Modulepatterns & practices: Composite WPF and SilverlightN2 CMS

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  • Writing the tests for FluentPath

    - by Bertrand Le Roy
    Writing the tests for FluentPath is a challenge. The library is a wrapper around a legacy API (System.IO) that wasn’t designed to be easily testable. If it were more testable, the sensible testing methodology would be to tell System.IO to act against a mock file system, which would enable me to verify that my code is doing the expected file system operations without having to manipulate the actual, physical file system: what we are testing here is FluentPath, not System.IO. Unfortunately, that is not an option as nothing in System.IO enables us to plug a mock file system in. As a consequence, we are left with few options. A few people have suggested me to abstract my calls to System.IO away so that I could tell FluentPath – not System.IO – to use a mock instead of the real thing. That in turn is getting a little silly: FluentPath already is a thin abstraction around System.IO, so layering another abstraction between them would double the test surface while bringing little or no value. I would have to test that new abstraction layer, and that would bring us back to square one. Unless I’m missing something, the only option I have here is to bite the bullet and test against the real file system. Of course, the tests that do that can hardly be called unit tests. They are more integration tests as they don’t only test bits of my code. They really test the successful integration of my code with the underlying System.IO. In order to write such tests, the techniques of BDD work particularly well as they enable you to express scenarios in natural language, from which test code is generated. Integration tests are being better expressed as scenarios orchestrating a few basic behaviors, so this is a nice fit. The Orchard team has been successfully using SpecFlow for integration tests for a while and I thought it was pretty cool so that’s what I decided to use. Consider for example the following scenario: Scenario: Change extension Given a clean test directory When I change the extension of bar\notes.txt to foo Then bar\notes.txt should not exist And bar\notes.foo should exist This is human readable and tells you everything you need to know about what you’re testing, but it is also executable code. What happens when SpecFlow compiles this scenario is that it executes a bunch of regular expressions that identify the known Given (set-up phases), When (actions) and Then (result assertions) to identify the code to run, which is then translated into calls into the appropriate methods. Nothing magical. Here is the code generated by SpecFlow: [NUnit.Framework.TestAttribute()] [NUnit.Framework.DescriptionAttribute("Change extension")] public virtual void ChangeExtension() { TechTalk.SpecFlow.ScenarioInfo scenarioInfo = new TechTalk.SpecFlow.ScenarioInfo("Change extension", ((string[])(null))); #line 6 this.ScenarioSetup(scenarioInfo); #line 7 testRunner.Given("a clean test directory"); #line 8 testRunner.When("I change the extension of " + "bar\\notes.txt to foo"); #line 9 testRunner.Then("bar\\notes.txt should not exist"); #line 10 testRunner.And("bar\\notes.foo should exist"); #line hidden testRunner.CollectScenarioErrors();} The #line directives are there to give clues to the debugger, because yes, you can put breakpoints into a scenario: The way you usually write tests with SpecFlow is that you write the scenario first, let it fail, then write the translation of your Given, When and Then into code if they don’t already exist, which results in running but failing tests, and then you write the code to make your tests pass (you implement the scenario). In the case of FluentPath, I built a simple Given method that builds a simple file hierarchy in a temporary directory that all scenarios are going to work with: [Given("a clean test directory")] public void GivenACleanDirectory() { _path = new Path(SystemIO.Path.GetTempPath()) .CreateSubDirectory("FluentPathSpecs") .MakeCurrent(); _path.GetFileSystemEntries() .Delete(true); _path.CreateFile("foo.txt", "This is a text file named foo."); var bar = _path.CreateSubDirectory("bar"); bar.CreateFile("baz.txt", "bar baz") .SetLastWriteTime(DateTime.Now.AddSeconds(-2)); bar.CreateFile("notes.txt", "This is a text file containing notes."); var barbar = bar.CreateSubDirectory("bar"); barbar.CreateFile("deep.txt", "Deep thoughts"); var sub = _path.CreateSubDirectory("sub"); sub.CreateSubDirectory("subsub"); sub.CreateFile("baz.txt", "sub baz") .SetLastWriteTime(DateTime.Now); sub.CreateFile("binary.bin", new byte[] {0x00, 0x01, 0x02, 0x03, 0x04, 0x05, 0xFF}); } Then, to implement the scenario that you can read above, I had to write the following When: [When("I change the extension of (.*) to (.*)")] public void WhenIChangeTheExtension( string path, string newExtension) { var oldPath = Path.Current.Combine(path.Split('\\')); oldPath.Move(p => p.ChangeExtension(newExtension)); } As you can see, the When attribute is specifying the regular expression that will enable the SpecFlow engine to recognize what When method to call and also how to map its parameters. For our scenario, “bar\notes.txt” will get mapped to the path parameter, and “foo” to the newExtension parameter. And of course, the code that verifies the assumptions of the scenario: [Then("(.*) should exist")] public void ThenEntryShouldExist(string path) { Assert.IsTrue(_path.Combine(path.Split('\\')).Exists); } [Then("(.*) should not exist")] public void ThenEntryShouldNotExist(string path) { Assert.IsFalse(_path.Combine(path.Split('\\')).Exists); } These steps should be written with reusability in mind. They are building blocks for your scenarios, not implementation of a specific scenario. Think small and fine-grained. In the case of the above steps, I could reuse each of those steps in other scenarios. Those tests are easy to write and easier to read, which means that they also constitute a form of documentation. Oh, and SpecFlow is just one way to do this. Rob wrote a long time ago about this sort of thing (but using a different framework) and I highly recommend this post if I somehow managed to pique your interest: http://blog.wekeroad.com/blog/make-bdd-your-bff-2/ And this screencast (Rob always makes excellent screencasts): http://blog.wekeroad.com/mvc-storefront/kona-3/ (click the “Download it here” link)

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  • CodePlex Daily Summary for Wednesday, May 19, 2010

    CodePlex Daily Summary for Wednesday, May 19, 2010New Projects3FD - Framework For Fast Development: This is a C++ framework that provides a solid error handling structure, garbage collection, multi-threading and portability between compilers. The ...ali test project: test projectAttribute Builder: The Attribute Builder builds an attribute from a lambda expression because it can.BDK0008: it is a food lovers websitecgdigest: cg digest template for non-profit orgCokmez: Bilmuh cokmez duyuru sistemiDot Game: It is a dot game that our Bangladeshi people used to play at their childhood time and their last time when they are poor for working.ESRI Javascript .NET Integration: Visual Studio project that shows how to integrate the Esri Javascript API with .NET Exchange 2010 RBAC Editor (RBAC GUI): Exchange 2010 RBAC Editor (RBAC GUI) Developed in C# and using Powershell behind the scenes RBAC tool to simplfy RBAC administrationFile Validator (Validador de Archivos): Componente que permite realizar la validación de archivos (txt, imagenes, PDF, etc) actualmente solo tiene implementado la parte de los txt, permit...Grip 09 Lab4: GripjPageFlipper: This is a wonderful implementation of page flipper entirely based on HTML 5 <canvas> tag. It means that it can work in any browser that supports HT...Main project: Index bird families and associated species. Malware Analysis and Can Handler: MACH is a tool to organize and catalog your malware analysis canned responses, and to track the topic response lifecycle for forum experts.Perf Web: Performance team web sitePiPiBugNet: PiPiBugNet是一套全新的开源Bug管理系统。 PiPiBugNet代码基于ASP.NET 2.0平台开发,编程语言为C#。 PiPiBugNet界面基于Ext JS设计,提供了极佳的用户体验。RemoteDesktop: integrated remote console, desktop and chat utilityRuneScape emulation done right.: RuneScape emulator.Sandkasten: SandkastenSilverlight Metro Theme: Metro Theme for Silverlight.Silverlight Stereoscopy: Stereoscopy with Silverlight.Twitivia: Twitivia is an online trivia service that runs through twitter and is being used as an example set of projects. C#, MVC, Windows Services, Linq ...XPool: A simple school project.New ReleasesDot Game: 'Dot Game' first release: Dot Game first release This is the 'Dot Game' first release.DotNetNuke® Store: 02.01.35: What's New in this release? Bugs corrected: - Fixed a resource for the header in the Category list of the Store Admin module. - Added several test...ESRI Javascript .NET Integration: Map search results in a DataView: Visual Studio 2010 example showing how to pass Map results back to ASP.NET for use in a DataView.Exchange 2010 RBAC Editor (RBAC GUI): RBAC Editor: This binary is still beta (0.0.9.1) but in most case it's very stableExtending C# editor - Outlining, classification: first revision: a couple of bug has been eliminated, performance improvementFloe IRC Client: Floe IRC Client 2010-05 R6: Corrected bug where text would be unexpectedly copied to the clipboard.Floe IRC Client: Floe IRC Client 2010-05 R7: - Fixed bug where text would show up in a query window with someone if they said something on a channel that you are both present on.Free Silverlight & WPF Chart Control - Visifire: Visifire SL and WPF Charts v3.0.9 GA released: Hi, Today we have released the final version of Visifire v3.0.9 which contains the following enhancements: * Two new properties ActualAxisMin...Free Silverlight & WPF Chart Control - Visifire: Visifire SL and WPF Charts v3.5.2 GA Released: Hi, Today we have released the final version of Visifire v3.5.2 which contains the following enhancements: Two new properties ActualAxisMinimum a...HB Batch Encoder Mk 2: HB Batch Encoder Mk2 v1.02: Added .mov support.jPageFlipper: jPageFlipper 0.9: This is an initial community preview of jPageFlipper. It's not ready for production usage but has almost all functionality implemented.linq.js - LINQ for JavaScript: ver 2.1.0.0: Add Class Dictionary Lookup Grouping OrderedEnumerable Add Method ToDictionary MemoizeAll Share Let Add Overload ...Microsoft Research Biology Extension for Excel: MSR Biology Extension for Excel - M9: M9 Release includes the following updates to the previous release: > Import / Export support from Excel for multiple file formats > Bug fixes and ...Nifty CSharp Tools: Event Watcher: Event Watcher!Paint.NET Bulk Image Processor: Paint.NET Bulk Image Processor v1.0: This is the initial release of the Paint.NET Bulk Image processor plugin. All feedback is welcome.PiPiBugNet: PiPiBugNet架构设计: PiPiBugNet架构设计,未包含功能实现RuneScape emulation done right.: rc0: Release cantidate 0.Rx Contrib: V1.6: Adding CCR queue as adapter for the ReactiveQueue credits goes to Yuval Mazor http://blogs.microsoft.co.il/blogs/yuvmaz/Silverlight Metro Theme: Silverlight Metro Theme Alpha 1: Silverlight Metro Theme Alpha 1Silverlight Stereoscopy: Silverlight Stereoscopy Alpha 1: Silverlight Stereoscopy Alpha 20100518Stratosphere: Stratosphere 1.0.6.0: Introduced support for batch put Introduced Support for conditional updates and consistent read Added support for select conditions Brought t...VCC: Latest build, v2.1.30518.0: Automatic drop of latest buildVideo Downloader: Example Program - 1.1: Example Program showing the features of the DLL and what can be achieved using it. For DLL Version 1.1.Video Downloader: Version 1.1: Version 1.1 See Home Page for usage and more information regarding new features. Please remember changes at You-Tube can prevent this software from...WatchersNET.TagCloud: WatchersNET.TagCloud 01.06.00: Whats New New Tag Mode: Show Tags from Ventrian.com NewsArticles Module New Tag Mode: Show Tags from Ventrian.com SimpleGallery Module Hyperlin...Windows Double Explorer: WDE v0.4: -optimization -switch to new vst2010 -viewer close now by pressing escape -reorder tabs -send selected fullname or shortnames via email (eye button...Most Popular ProjectsRawrWBFS ManagerAJAX Control ToolkitMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitWindows Presentation Foundation (WPF)patterns & practices – Enterprise LibraryMicrosoft SQL Server Community & SamplesPHPExcelASP.NETMost Active Projectspatterns & practices – Enterprise LibraryRawrPHPExcelGMap.NET - Great Maps for Windows Forms & PresentationCustomer Portal Accelerator for Microsoft Dynamics CRMBlogEngine.NETWindows Azure Command-line Tools for PHP DevelopersCassiniDev - Cassini 3.5/4.0 Developers EditionSQL Server PowerShell ExtensionsFluent Ribbon Control Suite

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  • Emit Knowledge - social network for knowledge sharing

    - by hajan
    Emit Knowledge, as the words refer - it's a social network for emitting / sharing knowledge from users by users. Those who can benefit the most out of this network is perhaps all of YOU who have something to share with others and contribute to the knowledge world. I've been closely communicating with the core team of this very, very interesting, brand new social network (with specific purpose!) about the concept, idea and the vision they have for their product and I can say with a lot of confidence that this network has real potential to become something from which we will all benefit. I won't speak much about that and would prefer to give you link and try it yourself - http://www.emitknowledge.com Mainly, through the past few months I've been testing this network and it is getting improved all the time. The user experience is great, you can easily find out what you need and it follows some known patterns that are common for all social networks. They have some real good ideas and plans that are already under development for the next updates of their product. You can do micro blogging or you can do regular normal blogging… it’s up to you, and the way it works, it is seamless. Here is a short Question and Answers (QA) interview I made with the lead of the team, Marijan Nikolovski: 1. Can you please explain us briefly, what is Emit Knowledge? Emit Knowledge is a brand new knowledge based social network, delivering quality content from users to users. We believe that people’s knowledge, experience and professional thoughts compose quality content, worth sharing among millions around the world. Therefore, we created the platform that matches people’s need to share and gain knowledge in the most suitable and comfortable way. Easy to work with, Emit Knowledge lets you to smoothly craft and emit knowledge around the globe. 2. How 'old' is Emit Knowledge? In hamster’s years we are almost five years old start-up :). Just kidding. We’ve released our public beta about three months ago. Our official release date is 27 of June 2012. 3. How did you come up with this idea? Everything started from a simple idea to solve a complex problem. We’ve seen that the social web has become polluted with data and is on the right track to lose its base principles – socialization and common cause. That was our start point. We’ve gathered the team, drew some sketches and started to mind map the idea. After several idea refactoring’s Emit Knowledge was born. 4. Is there any competition out there in the market? Currently we don't have any competitors that share the same cause. What makes our platform different is the ideology that our product promotes and the functionalities that our platform offers for easy socialization based on interests and knowledge sharing. 5. What are the main technologies used to build Emit Knowledge? Emit Knowledge was built on a heterogeneous pallet of technologies. Currently, we have four of separation: UI – Built on ASP.NET MVC3 and Knockout.js; Messaging infrastructure – Build on top of RabbitMQ; Background services – Our in-house solution for job distribution, orchestration and processing; Data storage – Build on top of MongoDB; What are the main reasons you've chosen ASP.NET MVC? Since all of our team members are .NET engineers, the decision was very natural. ASP.NET MVC is the only Microsoft web stack that sticks to the HTTP behavioral standards. It is easy to work with, have a tiny learning curve and everyone who is familiar with the HTTP will understand its architecture and convention without any difficulties. 6. What are the main reasons for choosing ASP.NET MVC? Since all of our team members are .NET engineers, the decision was very natural. ASP.NET MVC is the only Microsoft web stack that sticks to the HTTP behavioral standards. It is easy to work with, have a tiny learning curve and everyone who is familiar with the HTTP will understand its architecture and convention without any difficulties. 7. Did you use some of the latest Microsoft technologies? If yes, which ones? Yes, we like to rock the cutting edge tech house. Currently we are using Microsoft’s latest technologies like ASP.NET MVC, Web API (work in progress) and the best for the last; we are utilizing Windows Azure IaaS to the bone. 8. Can you please tell us shortly, what would be the benefit of regular bloggers in other blogging platforms to join Emit Knowledge? Well, unless you are some of the smoking ace gurus whose blogs are followed by a large number of users, our platform offers knowledge based segregated community equipped with tools that will enable both current and future users to expand their relations and to self-promote in the community based on their activity and knowledge sharing. 10. I see you are working very intensively and there is already integration with some third-party services to make the process of sharing and emitting knowledge easier, which services did you integrate until now and what do you plan do to next? We have “reemit” functionality for internal sharing and we also support external services like: Twitter; LinkedIn; Facebook; For the regular bloggers we have an extra cream, Windows Live Writer support for easy blog posts emitting. 11. What should we expect next? Currently, we are working on a new fancy community feature. This means that we are going to support user groups to be formed. So for all existing communities and user groups out there, wait us a little bit, we are coming for rescue :). One of the top next features they are developing is the Community Feature. It means, if you have your own User Group, Community Group or any other Group on which you and your users are mostly blogging or sharing (emitting) knowledge in various ways, Emit Knowledge as a platform will help you have everything you need to promote your group, make new followers and host all the necessary stuff that you have had need of. I would invite you to try the network and start sharing knowledge in a way that will help you gather new followers and spread your knowledge faster, easier and in a more efficient way! Let’s Emit Knowledge!

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  • Unable to enable wireless on a Vostro 2520

    - by Joe
    I have a Vostro 2520 and not sure how to enable wireless on my machine. The details are given below, would appreciate any pointers to resolving this issue. lsmod returns Module Size Used by ath9k 132390 0 ath9k_common 14053 1 ath9k ath9k_hw 411151 2 ath9k,ath9k_common ath 24067 3 ath9k,ath9k_common,ath9k_hw b43 365785 0 mac80211 506816 2 ath9k,b43 cfg80211 205544 4 ath9k,ath,b43,mac80211 bcma 26696 1 b43 ssb 52752 1 b43 ndiswrapper 282628 0 ums_realtek 18248 0 usb_storage 49198 1 ums_realtek uas 18180 0 snd_hda_codec_hdmi 32474 1 snd_hda_codec_cirrus 24002 1 joydev 17693 0 parport_pc 32866 0 ppdev 17113 0 rfcomm 47604 0 bnep 18281 2 bluetooth 180104 10 rfcomm,bnep psmouse 97362 0 dell_wmi 12681 0 sparse_keymap 13890 1 dell_wmi snd_hda_intel 33773 3 snd_hda_codec 127706 3 snd_hda_codec_hdmi,snd_hda_codec_cirrus,snd_hda_intel snd_hwdep 13668 1 snd_hda_codec snd_pcm 97188 3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec snd_seq_midi 13324 0 snd_rawmidi 30748 1 snd_seq_midi snd_seq_midi_event 14899 1 snd_seq_midi snd_seq 61896 2 snd_seq_midi,snd_seq_midi_event snd_timer 29990 2 snd_pcm,snd_seq snd_seq_device 14540 3 snd_seq_midi,snd_rawmidi,snd_seq wmi 19256 1 dell_wmi snd 78855 16 snd_hda_codec_hdmi,snd_hda_codec_cirrus,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device mac_hid 13253 0 i915 473240 3 drm_kms_helper 46978 1 i915 uvcvideo 72627 0 drm 242038 4 i915,drm_kms_helper videodev 98259 1 uvcvideo soundcore 15091 1 snd dell_laptop 18119 0 dcdbas 14490 1 dell_laptop i2c_algo_bit 13423 1 i915 v4l2_compat_ioctl32 17128 1 videodev snd_page_alloc 18529 2 snd_hda_intel,snd_pcm video 19596 1 i915 serio_raw 13211 0 mei 41616 0 lp 17799 0 parport 46562 3 parport_pc,ppdev,lp r8169 62099 0 sudo lshw -class network *-network UNCLAIMED description: Network controller product: Broadcom Corporation vendor: Broadcom Corporation physical id: 0 bus info: pci@0000:07:00.0 version: 01 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: latency=0 resources: memory:f7c00000-f7c07fff *-network description: Ethernet interface product: RTL8111/8168B PCI Express Gigabit Ethernet controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:09:00.0 logical name: eth0 version: 07 serial: 78:45:c4:a3:aa:65 size: 100Mbit/s capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full firmware=rtl8168e-3_0.0.4 03/27/12 ip=192.168.1.5 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s resources: irq:41 ioport:e000(size=256) memory:f0004000-f0004fff memory:f0000000-f0003fff rfkill list all 0: dell-wifi: Wireless LAN Soft blocked: yes Hard blocked: yes 1: dell-bluetooth: Bluetooth Soft blocked: yes Hard blocked: yes Output of lspci > 00:00.0 Host bridge: Intel Corporation Ivy Bridge DRAM Controller (rev > 09) 00:02.0 VGA compatible controller: Intel Corporation Ivy Bridge > Graphics Controller (rev 09) 00:16.0 Communication controller: Intel > Corporation Panther Point MEI Controller #1 (rev 04) 00:1a.0 USB > controller: Intel Corporation Panther Point USB Enhanced Host > Controller #2 (rev 04) 00:1b.0 Audio device: Intel Corporation Panther > Point High Definition Audio Controller (rev 04) 00:1c.0 PCI bridge: > Intel Corporation Panther Point PCI Express Root Port 1 (rev c4) > 00:1c.3 PCI bridge: Intel Corporation Panther Point PCI Express Root > Port 4 (rev c4) 00:1c.5 PCI bridge: Intel Corporation Panther Point > PCI Express Root Port 6 (rev c4) 00:1d.0 USB controller: Intel > Corporation Panther Point USB Enhanced Host Controller #1 (rev 04) > 00:1f.0 ISA bridge: Intel Corporation Panther Point LPC Controller > (rev 04) 00:1f.2 SATA controller: Intel Corporation Panther Point 6 > port SATA Controller [AHCI mode] (rev 04) 00:1f.3 SMBus: Intel > Corporation Panther Point SMBus Controller (rev 04) 07:00.0 Network > controller: Broadcom Corporation Device 4365 (rev 01) 09:00.0 Ethernet > controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express > Gigabit Ethernet controller (rev 07) Output of lspci -v 0:00.0 Host bridge: Intel Corporation Ivy Bridge DRAM Controller (rev 09) Subsystem: Dell Device 0558 Flags: bus master, fast devsel, latency 0 Capabilities: <access denied> Kernel driver in use: agpgart-intel 00:02.0 VGA compatible controller: Intel Corporation Ivy Bridge Graphics Controller (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device 0558 Flags: bus master, fast devsel, latency 0, IRQ 43 Memory at f7800000 (64-bit, non-prefetchable) [size=4M] Memory at e0000000 (64-bit, prefetchable) [size=256M] I/O ports at f000 [size=64] Expansion ROM at <unassigned> [disabled] Capabilities: <access denied> Kernel driver in use: i915 Kernel modules: i915 00:16.0 Communication controller: Intel Corporation Panther Point MEI Controller #1 (rev 04) Subsystem: Dell Device 0558 Flags: bus master, fast devsel, latency 0, IRQ 42 Memory at f7d0a000 (64-bit, non-prefetchable) [size=16] Capabilities: <access denied> Kernel driver in use: mei Kernel modules: mei 00:1a.0 USB controller: Intel Corporation Panther Point USB Enhanced Host Controller #2 (rev 04) (prog-if 20 [EHCI]) Subsystem: Dell Device 0558 Flags: bus master, medium devsel, latency 0, IRQ 16 Memory at f7d08000 (32-bit, non-prefetchable) [size=1K] Capabilities: <access denied> Kernel driver in use: ehci_hcd 00:1b.0 Audio device: Intel Corporation Panther Point High Definition Audio Controller (rev 04) Subsystem: Dell Device 0558 Flags: bus master, fast devsel, latency 0, IRQ 44 Memory at f7d00000 (64-bit, non-prefetchable) [size=16K] Capabilities: <access denied> Kernel driver in use: snd_hda_intel Kernel modules: snd-hda-intel 00:1c.0 PCI bridge: Intel Corporation Panther Point PCI Express Root Port 1 (rev c4) (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0 Bus: primary=00, secondary=04, subordinate=04, sec-latency=0 Capabilities: <access denied> Kernel driver in use: pcieport Kernel modules: shpchp 00:1c.3 PCI bridge: Intel Corporation Panther Point PCI Express Root Port 4 (rev c4) (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0 Bus: primary=00, secondary=07, subordinate=07, sec-latency=0 Memory behind bridge: f7c00000-f7cfffff Capabilities: <access denied> Kernel driver in use: pcieport Kernel modules: shpchp 00:1c.5 PCI bridge: Intel Corporation Panther Point PCI Express Root Port 6 (rev c4) (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0 Bus: primary=00, secondary=09, subordinate=09, sec-latency=0 I/O behind bridge: 0000e000-0000efff Prefetchable memory behind bridge: 00000000f0000000-00000000f00fffff Capabilities: <access denied> Kernel driver in use: pcieport Kernel modules: shpchp 00:1d.0 USB controller: Intel Corporation Panther Point USB Enhanced Host Controller #1 (rev 04) (prog-if 20 [EHCI]) Subsystem: Dell Device 0558 Flags: bus master, medium devsel, latency 0, IRQ 23 Memory at f7d07000 (32-bit, non-prefetchable) [size=1K] Capabilities: <access denied> Kernel driver in use: ehci_hcd 00:1f.0 ISA bridge: Intel Corporation Panther Point LPC Controller (rev 04) Subsystem: Dell Device 0558 Flags: bus master, medium devsel, latency 0 Capabilities: <access denied> Kernel modules: iTCO_wdt 00:1f.2 SATA controller: Intel Corporation Panther Point 6 port SATA Controller [AHCI mode] (rev 04) (prog-if 01 [AHCI 1.0]) Subsystem: Dell Device 0558 Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 40 I/O ports at f0b0 [size=8] I/O ports at f0a0 [size=4] I/O ports at f090 [size=8] I/O ports at f080 [size=4] I/O ports at f060 [size=32] Memory at f7d06000 (32-bit, non-prefetchable) [size=2K] Capabilities: <access denied> Kernel driver in use: ahci 00:1f.3 SMBus: Intel Corporation Panther Point SMBus Controller (rev 04) Subsystem: Dell Device 0558 Flags: medium devsel, IRQ 11 Memory at f7d05000 (64-bit, non-prefetchable) [size=256] I/O ports at f040 [size=32] Kernel modules: i2c-i801 07:00.0 Network controller: Broadcom Corporation Device 4365 (rev 01) Subsystem: Dell Device 0016 Flags: bus master, fast devsel, latency 0, IRQ 10 Memory at f7c00000 (64-bit, non-prefetchable) [size=32K] Capabilities: <access denied> 09:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 07) Subsystem: Dell Device 0558 Flags: bus master, fast devsel, latency 0, IRQ 41 I/O ports at e000 [size=256] Memory at f0004000 (64-bit, prefetchable) [size=4K] Memory at f0000000 (64-bit, prefetchable) [size=16K] Capabilities: <access denied> Kernel driver in use: r8169 Kernel modules: r8169

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  • Modern/Metro Internet Explorer: What were they thinking???

    - by Rick Strahl
    As I installed Windows 8.1 last week I decided that I really should take a closer look at Internet Explorer in the Modern/Metro environment again. Right away I ran into two issues that are real head scratchers to me.Modern Split Windows don't resize Viewport but Zoom OutThis one falls in the "WTF, really?" department: It looks like Modern Internet Explorer's Modern doesn't resize the browser window as every other browser (including IE 11 on the desktop) does, but rather tries to adjust the zoom to the width of the browser. This means that if you use the Modern IE browser and you split the display between IE and another application, IE will be zoomed out, with text becoming much, much smaller, rather than resizing the browser viewport and adjusting the pixel width as you would when a browser window is typically resized.Here's what I'm talking about in a couple of pictures. First here's the full screen Internet Explorer version (this shot is resized down since it's full screen at 1080p, click to see the full image):This brings up the first issue which is: On the desktop who wants to browse a site full screen? Most sites aren't fully optimized for 1080p widescreen experience and frankly most content that wide just looks weird. Even in typical 10" resolutions of 1280 width it's weird to look at things this way. At least this issue can be worked around with @media queries and either constraining the view, or adding additional content to make use of the extra space. Still running a desktop browser full screen is not optimal on a desktop machine - ever.Regardless, this view, while oversized, is what I expect: Everything is rendered in the right ratios, with font-size and the responsive design styling properly respected.But now look what happens when you split the desktop windows and show half desktop and have modern IE (this screen shot is not resized but cropped - this is actual size content as you can see in the cropped Twitter window on the right half of the screen):What's happening here is that IE is zooming out of the content to make it fit into the smaller width, shrinking the content rather than resizing the viewport's pixel width. In effect it looks like the pixel width stays at 1080px and the viewport expands out height-wise in response resulting in some crazy long portrait view.There goes responsive design - out the window literally. If you've built your site using @media queries and fixed viewport sizes, Internet Explorer completely screws you in this split view. On my 1080p monitor, the site shown at a little under half width becomes completely unreadable as the fonts are too small and break up. As you go into split view and you resize the window handle the content of the browser gets smaller and smaller (and effectively longer and longer on the bottom) effectively throwing off any responsive layout to the point of un-readability even on a big display, let alone a small tablet screen.What could POSSIBLY be the benefit of this screwed up behavior? I checked around a bit trying different pages in this shrunk down view. Other than the Microsoft home page, every page I went to was nearly unreadable at a quarter width. The only page I found that worked 'normally' was the Microsoft home page which undoubtedly is optimized just for Internet Explorer specifically.Bottom Address Bar opaquely overlays ContentAnother problematic feature for me is the browser address bar on the bottom. Modern IE shows the status bar opaquely on the bottom, overlaying the content area of the Web Page - until you click on the page. Until you do though, the address bar overlays the bottom content solidly. And not just a little bit but by good sizable chunk.In the application from the screen shot above I have an application toolbar on the bottom and the IE Address bar completely hides that bottom toolbar when the page is first loaded, until the user clicks into the content at which point the address bar shrinks down to a fat border style bar with a … on it. Toolbars on the bottom are pretty common these days, especially for mobile optimized applications, so I'd say this is a common use case. But even if you don't have toolbars on the bottom maybe there's other fixed content on the bottom of the page that is vital to display. While other browsers often also show address bars and then later hide them, these other browsers tend to resize the viewport when the address bar status changes, so the content can respond to the size change. Not so with Modern IE. The address bar overlays content and stays visible until content is clicked. No resize notification or viewport height change is sent to the browser.So basically Internet Explorer is telling me: "Our toolbar is more important than your content!" - AND gives me no chance to re-act to that behavior. The result on this page/application is that the user sees no actionable operations until he or she clicks into the content area, which is terrible from a UI perspective as the user has no idea what options are available on initial load.It's doubly confounding in that IE is running in full screen mode and has an the entire height of the screen at its disposal - there's plenty of real estate available to not require this sort of hiding of content in the first place. Heck, even Windows Phone with its more constrained size doesn't hide content - in fact the address bar on Windows Phone 8 is always visible.What were they thinking?Every time I use anything in the Modern Metro interface in Windows 8/8.1 I get angry.  I can pretty much ignore Metro/Modern for my everyday usage, but unfortunately with Internet Explorer in the modern shell I have to live with, because there will be users using it to access my sites. I think it's inexcusable by Microsoft to build such a crappy shell around the browser that impacts the actual usability of Web content. In both of the cases above I can only scratch my head at what could have possibly motivated anybody designing the UI for the browser to make these screwed up choices, that manipulate the content in a totally unmaintainable way.© Rick Strahl, West Wind Technologies, 2005-2013Posted in Windows  HTML5   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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  • Sliding collision response

    - by dbostream
    I have been reading plenty of tutorials about sliding collision responses yet I am not able to implement it properly in my project. What I want to do is make a puck slide along the rounded corner boards of a hockey rink. In my latest attempt the puck does slide along the boards but there are some strange velocity behaviors. First of all the puck slows down a lot pretty much right away and then it slides for awhile and stops before exiting the corner. Even if I double the speed I get a similar behavior and the puck does not make it out of the corner. I used some ideas from this document http://www.peroxide.dk/papers/collision/collision.pdf. This is what I have: Update method called from the game loop when it is time to update the puck (I removed some irrelevant parts). I use two states (current, previous) which are used to interpolate the position during rendering. public override void Update(double fixedTimeStep) { /* Acceleration is set to 0 for now. */ Acceleration.Zero(); PreviousState = CurrentState; _collisionRecursionDepth = 0; CurrentState.Position = SlidingCollision(CurrentState.Position, CurrentState.Velocity * fixedTimeStep + 0.5 * Acceleration * fixedTimeStep * fixedTimeStep); /* Should not this be affected by a sliding collision? and not only the position. */ CurrentState.Velocity = CurrentState.Velocity + Acceleration * fixedTimeStep; Heading = Vector2.NormalizeRet(CurrentState.Velocity); } private Vector2 SlidingCollision(Vector2 position, Vector2 velocity) { if(_collisionRecursionDepth > 5) return position; bool collisionFound = false; Vector2 futurePosition = position + velocity; Vector2 intersectionPoint = new Vector2(); Vector2 intersectionPointNormal = new Vector2(); /* I did not include the collision detection code, if a collision is detected the intersection point and normal in that point is returned. */ if(!collisionFound) return futurePosition; /* If no collision was detected it is safe to move to the future position. */ /* It is not exactly the intersection point, but slightly before. */ Vector2 newPosition = intersectionPoint; /* oldVelocity is set to the distance from the newPosition(intersection point) to the position it had moved to had it not collided. */ Vector2 oldVelocity = futurePosition - newPosition; /* Project the distance left to move along the intersection normal. */ Vector2 newVelocity = oldVelocity - intersectionPointNormal * oldVelocity.DotProduct(intersectionPointNormal); if(newVelocity.LengthSq() < 0.001) return newPosition; /* If almost no speed, no need to continue. */ _collisionRecursionDepth++; return SlidingCollision(newPosition, newVelocity); } What am I doing wrong with the velocity? I have been staring at this for very long so I have gone blind. I have tried different values of recursion depth but it does not seem to make it better. Let me know if you need more information. I appreciate any help. EDIT: A combination of Patrick Hughes' and teodron's answers solved the velocity problem (I think), thanks a lot! This is the new code: I decided to use a separate recursion method now too since I don't want to recalculate the acceleration in each recursion. public override void Update(double fixedTimeStep) { Acceleration.Zero();// = CalculateAcceleration(fixedTimeStep); PreviousState = new MovingEntityState(CurrentState.Position, CurrentState.Velocity); CurrentState = SlidingCollision(CurrentState, fixedTimeStep); Heading = Vector2.NormalizeRet(CurrentState.Velocity); } private MovingEntityState SlidingCollision(MovingEntityState state, double timeStep) { bool collisionFound = false; /* Calculate the next position given no detected collision. */ Vector2 futurePosition = state.Position + state.Velocity * timeStep; Vector2 intersectionPoint = new Vector2(); Vector2 intersectionPointNormal = new Vector2(); /* I did not include the collision detection code, if a collision is detected the intersection point and normal in that point is returned. */ /* If no collision was detected it is safe to move to the future position. */ if (!collisionFound) return new MovingEntityState(futurePosition, state.Velocity); /* Set new position to the intersection point (slightly before). */ Vector2 newPosition = intersectionPoint; /* Project the new velocity along the intersection normal. */ Vector2 newVelocity = state.Velocity - 1.90 * intersectionPointNormal * state.Velocity.DotProduct(intersectionPointNormal); /* Calculate the time of collision. */ double timeOfCollision = Math.Sqrt((newPosition - state.Position).LengthSq() / (futurePosition - state.Position).LengthSq()); /* Calculate new time step, remaining time of full step after the collision * current time step. */ double newTimeStep = timeStep * (1 - timeOfCollision); return SlidingCollision(new MovingEntityState(newPosition, newVelocity), newTimeStep); } Even though the code above seems to slide the puck correctly please have a look at it. I have a few questions, if I don't multiply by 1.90 in the newVelocity calculation it doesn't work (I get a stack overflow when the puck enters the corner because the timeStep decreases very slowly - a collision is found early in every recursion), why is that? what does 1.90 really do and why 1.90? Also I have a new problem, the puck does not move parallell to the short side after exiting the curve; to be more exact it moves outside the rink (I am not checking for any collisions with the short side at the moment). When I perform the collision detection I first check that the puck is in the correct quadrant. For example bottom-right corner is quadrant four i.e. circleCenter.X < puck.X && circleCenter.Y puck.Y is this a problem? or should the short side of the rink be the one to make the puck go parallell to it and not the last collision in the corner? EDIT2: This is the code I use for collision detection, maybe it has something to do with the fact that I can't make the puck slide (-1.0) but only reflect (-2.0): /* Point is the current position (not the predicted one) and quadrant is 4 for the bottom-right corner for example. */ if (GeometryHelper.PointInCircleQuadrant(circleCenter, circleRadius, state.Position, quadrant)) { /* The line is: from = state.Position, to = futurePosition. So a collision is detected when from is inside the circle and to is outside. */ if (GeometryHelper.LineCircleIntersection2d(state.Position, futurePosition, circleCenter, circleRadius, intersectionPoint, quadrant)) { collisionFound = true; /* Set the intersection point to slightly before the real intersection point (I read somewhere this was good to do because of floting point precision, not sure exactly how much though). */ intersectionPoint = intersectionPoint - Vector2.NormalizeRet(state.Velocity) * 0.001; /* Normal at the intersection point. */ intersectionPointNormal = Vector2.NormalizeRet(circleCenter - intersectionPoint) } } When I set the intersection point, if I for example use 0.1 instead of 0.001 the puck travels further before it gets stuck, but for all values I have tried (including 0 - the real intersection point) it gets stuck somewhere (but I necessarily not get a stack overflow). Can something in this part be the cause of my problem? I can see why I get the stack overflow when using -1.0 when calculating the new velocity vector; but not how to solve it. I traced the time steps used in the recursion (initial time step is always 1/60 ~ 0.01666): Recursion depth Time step next recursive call [Start recursion, time step ~ 0.016666] 0 0,000985806527246773 [No collision, stop recursion] [Start recursion, time step ~ 0.016666] 0 0,0149596704364629 1 0,0144883449376379 2 0,0143155612984837 3 0,014224925727213 4 0,0141673917461608 5 0,0141265435314026 6 0,0140953966184117 7 0,0140704653746625 ...and so on. As you can see the collision is detected early in every recursive call which means the next time step decreases very slowly thus the recursion depth gets very big - stack overflow.

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  • Anatomy of a .NET Assembly - CLR metadata 1

    - by Simon Cooper
    Before we look at the bytes comprising the CLR-specific data inside an assembly, we first need to understand the logical format of the metadata (For this post I only be looking at simple pure-IL assemblies; mixed-mode assemblies & other things complicates things quite a bit). Metadata streams Most of the CLR-specific data inside an assembly is inside one of 5 streams, which are analogous to the sections in a PE file. The name of each section in a PE file starts with a ., and the name of each stream in the CLR metadata starts with a #. All but one of the streams are heaps, which store unstructured binary data. The predefined streams are: #~ Also called the metadata stream, this stream stores all the information on the types, methods, fields, properties and events in the assembly. Unlike the other streams, the metadata stream has predefined contents & structure. #Strings This heap is where all the namespace, type & member names are stored. It is referenced extensively from the #~ stream, as we'll be looking at later. #US Also known as the user string heap, this stream stores all the strings used in code directly. All the strings you embed in your source code end up in here. This stream is only referenced from method bodies. #GUID This heap exclusively stores GUIDs used throughout the assembly. #Blob This heap is for storing pure binary data - method signatures, generic instantiations, that sort of thing. Items inside the heaps (#Strings, #US, #GUID and #Blob) are indexed using a simple binary offset from the start of the heap. At that offset is a coded integer giving the length of that item, then the item's bytes immediately follow. The #GUID stream is slightly different, in that GUIDs are all 16 bytes long, so a length isn't required. Metadata tables The #~ stream contains all the assembly metadata. The metadata is organised into 45 tables, which are binary arrays of predefined structures containing information on various aspects of the metadata. Each entry in a table is called a row, and the rows are simply concatentated together in the file on disk. For example, each row in the TypeRef table contains: A reference to where the type is defined (most of the time, a row in the AssemblyRef table). An offset into the #Strings heap with the name of the type An offset into the #Strings heap with the namespace of the type. in that order. The important tables are (with their table number in hex): 0x2: TypeDef 0x4: FieldDef 0x6: MethodDef 0x14: EventDef 0x17: PropertyDef Contains basic information on all the types, fields, methods, events and properties defined in the assembly. 0x1: TypeRef The details of all the referenced types defined in other assemblies. 0xa: MemberRef The details of all the referenced members of types defined in other assemblies. 0x9: InterfaceImpl Links the types defined in the assembly with the interfaces that type implements. 0xc: CustomAttribute Contains information on all the attributes applied to elements in this assembly, from method parameters to the assembly itself. 0x18: MethodSemantics Links properties and events with the methods that comprise the get/set or add/remove methods of the property or method. 0x1b: TypeSpec 0x2b: MethodSpec These tables provide instantiations of generic types and methods for each usage within the assembly. There are several ways to reference a single row within a table. The simplest is to simply specify the 1-based row index (RID). The indexes are 1-based so a value of 0 can represent 'null'. In this case, which table the row index refers to is inferred from the context. If the table can't be determined from the context, then a particular row is specified using a token. This is a 4-byte value with the most significant byte specifying the table, and the other 3 specifying the 1-based RID within that table. This is generally how a metadata table row is referenced from the instruction stream in method bodies. The third way is to use a coded token, which we will look at in the next post. So, back to the bytes Now we've got a rough idea of how the metadata is logically arranged, we can now look at the bytes comprising the start of the CLR data within an assembly: The first 8 bytes of the .text section are used by the CLR loader stub. After that, the CLR-specific data starts with the CLI header. I've highlighted the important bytes in the diagram. In order, they are: The size of the header. As the header is a fixed size, this is always 0x48. The CLR major version. This is always 2, even for .NET 4 assemblies. The CLR minor version. This is always 5, even for .NET 4 assemblies, and seems to be ignored by the runtime. The RVA and size of the metadata header. In the diagram, the RVA 0x20e4 corresponds to the file offset 0x2e4 Various flags specifying if this assembly is pure-IL, whether it is strong name signed, and whether it should be run as 32-bit (this is how the CLR differentiates between x86 and AnyCPU assemblies). A token pointing to the entrypoint of the assembly. In this case, 06 (the last byte) refers to the MethodDef table, and 01 00 00 refers to to the first row in that table. (after a gap) RVA of the strong name signature hash, which comes straight after the CLI header. The RVA 0x2050 corresponds to file offset 0x250. The rest of the CLI header is mainly used in mixed-mode assemblies, and so is zeroed in this pure-IL assembly. After the CLI header comes the strong name hash, which is a SHA-1 hash of the assembly using the strong name key. After that comes the bodies of all the methods in the assembly concatentated together. Each method body starts off with a header, which I'll be looking at later. As you can see, this is a very small assembly with only 2 methods (an instance constructor and a Main method). After that, near the end of the .text section, comes the metadata, containing a metadata header and the 5 streams discussed above. We'll be looking at this in the next post. Conclusion The CLI header data doesn't have much to it, but we've covered some concepts that will be important in later posts - the logical structure of the CLR metadata and the overall layout of CLR data within the .text section. Next, I'll have a look at the contents of the #~ stream, and how the table data is arranged on disk.

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  • MySQL for Excel 1.1.3 has been released

    - by Javier Treviño
    The MySQL Windows Experience Team is proud to announce the release of MySQL for Excel version 1.1.3, the  latest addition to the MySQL Installer for Windows. MySQL for Excel is an application plug-in enabling data analysts to very easily access and manipulate MySQL data within Microsoft Excel. It enables you to directly work with a MySQL database from within Microsoft Excel so you can easily do tasks such as: Importing MySQL Data into Excel Exporting Excel data directly into MySQL to a new or existing table Editing MySQL data directly within Excel MySQL for Excel is installed using the MySQL Installer for Windows. The MySQL installer comes in 2 versions   Full (150 MB) which includes a complete set of MySQL products with their binaries included in the download Web (1.5 MB - a network install) which will just pull MySQL for Excel over the web and install it when run.   You can download MySQL Installer from our official Downloads page at http://dev.mysql.com/downloads/installer/. MySQL for Excel 1.1.3 introduces the following features:   Upon saving a Workbook containing Worksheets in Edit Mode, the user is asked if he wants to exit the Edit Mode on all Worksheets before their parent Workbook is saved so the Worksheets are saved unprotected, otherwise the Worksheets will remain protected and the users will be able to unprotect them later retrieving the passkeys from the application log after closing MySQL for Excel. Added background coloring to the column names header row of an Import Data operation to have the same look as the one in an Edit Data operation (i.e. gray-ish background). Connection passwords can be stored securely just like MySQL Workbench does and these secured passwords are shared with Workbench in the same way connections are. Changed the way the MySQL for Excel ribbon toggle button works, instead of just showing or hiding the add-in it actually opens and closes it. Added a connection test before any operation against the database (schema creation, data import, append, export or edition) so the operation dialog is not shown and a friendlier error message is shown.   Also this release contains the following bug fixes:   Added a check on every connection test for an expired password, if the password has been expired a dialog is now shown to the user to reset the password. Bug #17354118 - DON'T HANDLE EXPIRED PASSWORDS Added code to escape text values to be imported to an Excel worksheet that start with an equals sign so Excel does not treat those values as formulas that will fail evaluation. This is an option turned on by default that can be turned off by users if they wish to import values to be treated as Excel formulas. Bug #17354102 - ERROR IMPORTING TEXT VALUES TO EXCEL STARTING WITH AN EQUALS SIGN Added code to properly check the reason for a failing connection, if it's a failing password the user gets a dialog to retry the connection with a different password until the connection succeeds, a connection error not related to the password is thrown or the user cancels. If the failing connection is not related to a bad password an error message is shown to the users indicating the reason of the failure. Bug #16239007 - CONNECTIONS TO MYSQL SERVICES NOT RUNNING DISPLAY A WRONG PASSWORD ERROR MESSAGE Added global options dialog that can be accessed from the Schema Selection and DB Object Selection panels where the timeouts for the connection to the DB Server and for the query commands can be changed from their default values (15 seconds for the connection timeout and 30 seconds for the query timeout). MySQL Bug #68732, Bug #17191646 - QUERY TIMEOUT CANNOT BE ADJUSTED IN MYSQL FOR EXCEL Changed the Varchar(65,535) data type shown in the Export Data data type combo box to Text since the maximum row size is 65,535 bytes and any autodetected column data type with a length greater than 4,000 should be set to Text actually for the table to be created successfully. MySQL Bug #69779, Bug #17191633 - EXPORT FAILS FOR EXCEL FILES CONTAINING > 4000 CHARACTERS OF TEXT PER CELL Removed code that was replacing all spaces typed by the user in an overriden data type for a new column in an Export Data operation, also improved the data type detection code to flag as invalid data types with parenthesis but without any text inside or where the contents inside the parenthesis are not valid for the specific data type. Bug #17260260 - EXPORT DATA SET TYPE NOT WORKING WITH MEMBER VALUES CONTAINING SPACES Added support for the year data type with a length of 2 or 4 and a validation that valid values are integers between 1901-2155 (for 4-digit years) or between 0-99 (for 2-digit years). Bug #17259915 - EXPORT DATA YEAR DATA TYPE NOT RECOGNIZED IF DECLARED WITH A DISPLAY WIDTH) Fixed code for Export Data operations where users overrode the data type for columns typing Text in the data type combobox, which is a valid data type but was not recognized as such. Bug #17259490 - EXPORT DATA TEXT DATA TYPE NOT RECOGNIZED AS A VALID DATA TYPE Changed the location of the registry where the MySQL for Excel add-in is installed to HKEY_LOCAL_MACHINE instead of HKEY_CURRENT_USER so the add-in is accessible by all users and not only to the user that installed it. For this to work with Excel 2007 a hotfix may be required (see http://support.microsoft.com/kb/976477). MySQL Bug #68746, Bug #16675992 - EXCEL-ADD-IN IS ONLY INSTALLED FOR USER ACCOUNT THAT THE INSTALLATION RUNS UNDER Added support for Excel 2013 Single Document Interface, now that Excel 2013 creates 1 window per workbook also the Excel Add-In maintains an independent custom task pane in each window. MySQL Bug #68792, Bug #17272087 - MYSQL FOR EXCEL SIDEBAR DOES NOT APPEAR IN EXCEL 2013 (WITH WORKAROUND) Included the latest MySQL Utility with a code fix for the COM exception thrown when attempting to open Workbench in the Manage Connections window. Bug #17258966 - MYSQL WORKBENCH NOT OPENED BY CLICKING MANAGE CONNECTIONS HOTLABEL Fixed code for Append Data operations that was not applying a calculated automatic mapping correctly when the source and target tables had different number of columns, some columns with the same name but some of those lying on column indexes beyond the limit of the other source/target table. MySQL Bug #69220, Bug #17278349 - APPEND DOESN'T AUTOMATICALLY DETECT EXCEL COL HEADER WITH SAME NAME AS SQL FIELD Fixed some code for Edit Data operations that was escaping special characters twice (during edition in Excel and then upon sending the query to the MySQL server). MySQL Bug #68669, Bug #17271693 - A BACKSLASH IS INSERTED BEFORE AN APOSTROPHE EDITING TABLE WITH MYSQL FOR EXCEL Upgraded MySQL Utility with latest version that encapsulates dialog base classes and introduces more classes to handle Workbench connections, and removed these from the Excel project. Bug #16500331 - CAN'T DELETE CONNECTIONS CREATED WITHIN ADDIN You can access the MySQL for Excel documentation at http://dev.mysql.com/doc/refman/5.6/en/mysql-for-excel.html You can find our team’s blog at http://blogs.oracle.com/MySQLOnWindows. You can also post questions on our MySQL for Excel forum found at http://forums.mysql.com/. Enjoy and thanks for the support!

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  • Big Visible Charts

    - by Robert May
    An important part of Agile is the concept of transparency and visibility. In proper functioning teams, stakeholders can look at any team at any time in the iteration or release and see how that team is doing by simply looking at what we call Big Visible Charts. If you’ve done Scrum, you’ve seen these charts. However, interpreting these charts can often be an art form. There are several different charts that can be useful. In this newsletter, I’ll focus on the Iteration Burndown and Cumulative Flow charts. I’ve included a copy of the spreadsheet that I used to create the charts, and if you don’t have a tool that creates them for you, you can use this spreadsheet to do so. Our preferred tool for managing Scrum projects is Rally. Rally creates all of these charts for you, saving you quite a bit of time. The Iteration Burndown and Cumulative Flow Charts This is the main chart that teams use. Although less useful to stakeholders, this chart is critical to the team and provides quite a bit of information to the team about how their iteration is going. Most charts are a combination of the charts below, so you may need to combine aspects of each section to understand what is happening in your iterations. Ideal Ah, isn’t that a pretty picture? Unfortunately, it’s also very unrealistic. I’ve seen iterations that come close to ideal, but never that match perfectly. If your iteration matches perfectly, chances are, someone is playing with the numbers. Reality is just too difficult to have a burndown chart that matches this exactly. Late Planning Iteration started, but the team didn’t. You can tell this by the fact that the real number of estimated hours didn’t appear until day two. In the cumulative flow, you can also see that nothing was defined in Day one and two. You want to avoid situations like this. You’ll note that the team had to burn faster than is ideal to meet the iteration because of the late planning. This often results in long weeks and days. Testing Starved Determining whether or not testing is starved is difficult without the cumulative flow. The pattern in the burndown could be nothing more that developers not completing stories early enough or could be caused by stories being too big. With the cumulative flow, however, you see that only small bites are in progress and stories were completed early, but testing didn’t start testing until the end of the iteration, and didn’t complete testing all stories in the iteration. When this happens, question whether or not your testing resources are sufficient for your team and whether or not acceptance is adequately defined. No Testing With this one, both graphs show the same thing; the team needs testers and testing! Without testing, what was completed cannot be verified to make sure that it is acceptable to the business. If you find yourself in this situation, review your testing practices and acceptance testing process and make changes today. Late Development With this situation, both graphs tell a story. In the top graph, you can see that the hours failed to burn down as quickly as the team expected. This could be caused by the team not correctly estimating their hours or the team could have had illness or some other issue that affected them. Often, when teams are tackling something that is more unknown, they’ll run into technical barriers that cause the burn down to happen slower than expected. In the cumulative flow graph, you can see that not much was completed in the first few days. This could be because of illness or technical barriers or simply poor estimation. Testing was able to keep up with everything that was completed, however. No Tool Updating When you see graphs that look like this, you can be assured that it’s because the team is not updating the tool that generates the graphs. Review your policy for when they are to update. On the teams that I run, I require that each team member updates the tool at least once daily. You should also check to see how well the team is breaking down stories into tasks. If they’re creating few large tasks, graphs can look similar to this. As a general rule, I never allow tasks, other than Unit Testing and Uncertainty, to be greater than eight hours in duration. Scope Increase I always encourage team members to enter in however much time they think they have left on a task, even if that means increasing the total amount of time left to do. You get a much better and more realistic picture this way. Increasing time remaining could explain the burndown graph, but by looking at the cumulative flow graph, we can see that stories were added to the iteration and scope was increased. Since planning should consume all of the hours in the iteration, this is almost always a bad thing. If the scope change happened late in the iteration and the hours remaining were well below the ideal burn, then increasing scope is probably o.k., but estimation needs to get better. However, with the charts above, that’s clearly not what happened and the team was required to do extra work to make the iteration. If you find this happening, your product owner and ScrumMasters need training. The team also needs to learn to say no. Scope Decrease Scope decreases are just as bad as scope increases. Usually, graphs above show that the team did a poor job of estimating their stories and part way through had to reduce scope to change the iteration. This will happen once in a while, but if you find it’s a pattern on your team, you need to re-evaluate planning. Some teams are hopelessly optimistic. In those cases, I’ll introduce a task I call “Uncertainty.” With Uncertainty, the team estimates how many hours they might need if things don’t go well with the tasks they’ve defined. They try to estimate things that could go poorly and increase the time appropriately. Having an Uncertainty task allows them to have a low and high estimate. Uncertainty should not just be an arbitrary buffer. It must correlate to real uncertainty in the tasks that have been defined. Stories are too Big Often, we see graphs like the ones above. Note that the burndown looks fairly good, other than the chunky acceptance of stories. However, when you look at cumulative flow, you can see that at one point, everything is in progress. This is a bad thing. When you see graphs like this, you’re in one of two states. You may just have a very small team and can only handle one or two stories in your iteration. If you have more than one or two people, then the most likely problem is that your stories are far too big. To combat this, break large high hour stories into smaller pieces that can be completed independently and accepted independently. If you don’t, you’ll likely be requiring your testers to do heroic things to complete testing on the last day of the iteration and you’re much more likely to have the entire iteration fail, because of the limited amount of things that can be completed. Summary There are other charts that can be useful when doing scrum. If you don’t have any big visible charts, you really need to evaluate your process and change. These charts can provide the team a wealth of information and help you write better software. If you have any questions about charts that you’re seeing on your team, contact me with a screen capture of the charts and I’ll tell you what I’m seeing in those charts. I always want this information to be useful, so please let me know if you have other questions. Technorati Tags: Agile

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