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• System Information (msinfo32.exe) Can't Collect Information

  - by ptanne

  I have Windows XP Pro, service pack 1, IE 6 and 32GB of free space, 75GB total. I have had nothing but trouble after trying to install service pack 2 even though I used System Restore. The installation was incomplete and my computer has never been the same. I attempted to install sp2 four or five times and sp3 once, always with the same result. I've tried reinstalling XP Pro but that didn't fix the problem. My XP Pro disk now has a scratch on it and refuses to work. Dell would not replace it stating that my computer was out of warranty. I'm currently trying Reimage which is supposed to return a computer to the original configuration and replace missing or damaged files. Believe it or not, Ripley, it stops in the middle of the operation and, so far, the Reimage techs haven't been able to figure out why. Of the many problems that I still have is that System Information can't collect information. The Help and Support sections that display system info also don't work. Is there some way that I can fix this? I can't afford to throw my computer away, yet. Thank you for listening, Pam Galvin

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• Unable to see External HDD in Windows Explorer

  - by Jamie Keeling

  I have bought a 320GB External HDD which I want to use with my Playstation3. I know it will only work with a Fat32 file system so using some free HP software it formatted it, unbeknown to me it will only work up to 32GB. After seeing this I panicked, downloaded Partition Wizard Home Edition and deleted the partition. As I was about to create a new partition to put it back to NTFS (I'd just wanted to be able to use it in the first place at this point) I accidently knocked the cable out of my computer for the HDD and after replacing it the External HDD is no longer recognised by the My Computer option, Disk Management asks me to initialise the disc using MBR but it fails saying "Copy protected". Even the partitioning software I previously mentioned can't do anything about it, all it says is "Bad Condition" and I can't perform any operations on it. Would anybody be able to guide me in getting this sorted? I'm terrified i've wasted a perfectly good 320GB HDD.

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• Cannot Change "Log on through Terminal Services" in Local Security Policy XP from Server 2008 GP

  - by Campo

  This is a mixed AD environment, Server 2003 R2 and 2008 R2 I have a 2003 AD R2 and a 2008 R2 AD. GPO is usually managed from the 2008 R2 machine. I have a RD Gateway on another server as well. I setup the CAP and RAP to allow a normal user to log on to the departments workstation. I also adjusted the GPO for that OU to allow Log on trhough Remote Desktop Gateway for the user group. This worked on my windows 7 workstation. But unfortunately the policy is a different name in XP "allow log on through Terminal Services" I can get through right into the machine but when the log on actually happens to the local machine i get the "Cannot log on interactively" error. This is set in (for the local machine) Secpol.msc Local Security Policy "user rights assignment" but is controlled by the GPO in Computer Configuration Policies Security Settings Local Policies "User Rights Assignment" Do I simply need to adjust the same setting on the same GPO but with a server 2003 GP editor? Feel like that could cause issues... Looking for some direction. Or if anyone has run into this issue yet. UPDATE Should this work? support.microsoft.com/kb/186529 Still seems like I will have the issue as the actual GP settings for Log on through Terminal Services is still different between Server 2008 R2 and 2003 R2.... Another Thought: Should I delete the GPO made for the department and remake it with the 2003 R2 server? I have no 2008 specific settings as the whole department runs XP other than myself. If that's a solution I will move my computer out of the department as a solution... Thoughts?

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• Error 720 on VPN (PPTP) attempt

  - by Andy Shulman

  When I attempt to connect to a server running XP x64 (so essentially Server 2003) using a PPTP connection, it fails with client-side error Registering your computer on the network... Error 720: A connection to the remote computer could not be established. You might need to change the network settings for this configuration. and server-side error Event ID: 20050 The user WINSERV3\Andy connected to port VPN8-1 has been disconnected because no network protocols were successfully negotiated. I have configured the router to pass both TCP packets on 1723 and GRE packets. I have used Wireshark (filtering out ARP, UDP, and all TCP ports other than 1723) to observe the packets received by the server. Wireshark does not explicitly name any protocol GRE, but it does tell me the server sent and received TCP, PPTP, PPP LCP, PPP CHAP, PPP CBCP, and PPP IPCP. The connection seems to go wrong at packet 30, where the protocol is PPP LCP, with the payload of the packet being labeled "Protocol Reject". Obviously, this is going from server to client. This would seem to lead to the conclusion that there is something wrong with my client, which runs Windows 7 Ultimate x64. However, it is able to connect to my house's router, which runs the DD-WRT firmware and is thus a PPTP endpoint. I'm thoroughly at a loss. Please help!

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• 'pskill \\hostname winlogon' might budge a server "stuck rebooting", but why?

  - by Snoi

  Question: Executing remote (Sysinternals) command... pskill \\machine winlogon ...can budge a server that is stuck rebooting, but how/why does this work? How do you know which service to kill? To recreate (e.g.): You run Windows Update, allow a reboot, and ...NOTHING! RDP gets cut off but the server does not reboot. Just about every other service seems to stay up. Further Background: I've faced this problem on VMs hosted around the planet for some years, and used various sc.exe and shutdown commands to learn the state of and attempt remote reboot of servers in such a state, with limited success. Most datacentres don't offer any way to see the true console or power off/on such machines. They charge $$ for you to call them to do such simple things after hours, when you nearly always have to run your maint tasks. e.g. NET USE \\machine\IPC$ /USER:login password sc \\machine query RpcSs sc \\machine query TermService sc \\machine query wuauserv tasklist /s machine This occasionally works for me... shutdown /m \\machine /r /f /t: 0 ...but more often than not it fails with: A system shutdown is in progress (1115). I found this question, and the answer by @Tweek, and it worked really well, but was I just lucky? Can not RDP to Win 2003 box or initiate remote restart @Tweek said to run: pskill \\hostname winlogon ...and that got me past this situation in a new way (Server 2008 R2 in my most recent case) - really useful! I just need to understand if I got lucky or there is more science here. What I'd like to know is why the winlogon process? @Livne said to use "tasklist /s HostName" to see what is the culprit, but how do you tell from the listed output? It's just a list of running tasks etc. From that I would not know what to look for, nor could I see anything about the winlogon process that suggested to my eyes that was the one to kill.

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• Windows 7 Dell laptop Forgotten password

  - by jtmk

  Hi, A friend has managed to set up their new Windows 7 Home Premium Dell Inspiron and forgot the password they have used. I have tried the following password reset software to no avail: UBCD OHPCrack Offline NT Password & Registry Editor *Trinity Kon Boot I have also tried to do a system restore but this asks for the password. The user does not have any data they need to save. Is there anyway I can get access to the restore partition using Linux to create a recovery disk or do I have to purchase a recovery disk from Dell? Any help is greatly appreciated.

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• Backup strategy for Windows Server 2008 R2 and Hyper-V

  - by winserveradmin

  I am in the process of planning a Hyper-V deployment with SCVMM 2008 R2. I have several VMs on VMWare Player (temporary solution) for stuff like Sharepoint 2007, 2010, and a couple of other server apps. I want to develop a resilient backup plan for this. On the software side, Data Protection Manager 2010 will support all of the server apps I run (sQL Server 2008 R2, Sharepoint, Exchange, etc). But on the hardware side (storage), what is the best way to go? Drobo seems to have issues with Hyper-V juding by a few threads on here and doesn't support DPM 2010 (which is in beta anyway) but not even the 2007 version (see http://www.drobo.com/support/best_practices.php). What storage device would work well? Do I need a home server or just an external usb drive? Capacity wise, 2tb will probably be best so I can have a small archive and implement a round-robin system. Thanks

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• Flash Player in Windows 7 X64 problems

  - by Flupkear

  I'm having a lot of problems with flash player in my win 7 X64 laptop, in YouTube the videos are completely black, you can only hear the sound and in Vimeo the videos are played well in normal size but completely black in fullscreen. Also some days ago YouTube played normal size videos but with controls not visible. I'm sure that the problem isn't the browser since this happen in Chrome, Firefox and IE 8. My laptop is a Dell XPS L501X, the flash version is 10,2,152,26 and the OS is Windows 7 Home Premium with SP1. I'll appreciate any help.

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• Server 2008 Disk Management Hangs

  - by Payson Welch

  So I have looked everywhere for the solution to this and have tried many things. There is one post on SE related to this and I tried the suggested answer but I am still having problems. We have a server running Server 2008 R2 Standard x64. I need to increase the space of C: since the free space is running very low. However when I open Server Manager and try to go to the "Disk Management" snap-in it just hangs. There is a status message on the bottom of the window that says "Connecting to Virtual Disk Service...". Here are the steps I have taken: Ran sfc /scannow Set all of the drives to be dirty and rebooted so that they would be scanned Executed chkdsk /f /r /b /v on all of the drives. Checked for Windows updates (none). Verified that the services "Virtual Disk", "RPC Procedures" and "Plug and Play" are all running. One symptom is that the service "Virtual Disk" does not cleanly shut down. I receive a message about the process being unexpectedly terminated when I try to stop or restart it. Also I cannot find anything relevant in the event logs. Any ideas or suggestions?

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• Adobe Master Collection CS3 wont run on my Windows 7 64bit

  - by Jeremy

  I have a brand new HP p6230y. My first step after booting it up was to install Master Collection. It installs fine, but when I go to run each of the applications, and they all behave differently. I have re-installed twice already. Photoshop opens, but freezes. Acrobat tells me that I need to reinstall. Nothing else even opens (no freezing, no process in taskman). Any Ideas? HP p6230y RAM: 8gigs CPU: AMD Phenom2 x4 810 (2.6ghz) OS: Windows 7 Home Ultimate 64bit

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• Whats the difference between local and remote addresses in 2008 firewall address

  - by Ian

  In the firewall advanced security manager/Inbound rules/rule property/scope tab you have two sections to specify local ip addresses and remote ip addresses. What makes an address qualify as a local or remote address and what difference does it make? This question is pretty obvious with a normal setup, but now that I'm setting up a remote virtualized server I'm not quite sure. What I've got is a physical host with two interfaces. The physical host uses interface 1 with a public IP. The virtualized machine is connected interface 2 with a public ip. I have a virtual subnet between the two - 192.168.123.0 When editing the firewall rule, if I place 192.168.123.0/24 in the local ip address area or remote ip address area what does windows do differently? Does it do anything differently? The reason I ask this is that I'm having problems getting the domain communication working between the two with the firewall active. I have plenty of experience with firewalls so I know what I want to do, but the logic of what is going on here escapes me and these rules are tedious to have to edit one by one. Ian

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• 64 bit vs 32 bit

  - by user53864

  When I was doing my course MCSA, I'm taught the following: With a 32-bit processor only 32-bit operating system can be installed. with a 64-bit processor both 32-bit & 64-bit operating system can be installed It's said 64-bit os cannot be installed on a 32-bit processor. I just want to make sure the above points because recently I'm asked to installed Windows Server 2008 R2 Enterprize and while installation it showed only x64 and it simply installed it. I was thinking all the computers in my office having a 32-bit processor. If so how it could be possible to install a x64 bit os on a 32-bit processor? or I'm wrong with the 1st point or the processor may be of 64-bit(I don't know how to check). I'm confused... One thing what I know the benefits of 64-bit over 32-bit is faster operation. If anyone could tell me other benefits, it could be helpful for me. Thanks!

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• 64 bit vs 32 bit

  - by user51737

  When I was doing my course MCSA, I'm taught the following: With a 32-bit processor only 32-bit operating system can be installed. with a 64-bit processor both 32-bit & 64-bit operating system can be installed It's said 64-bit os cannot be installed on a 32-bit processor. I just want to make sure the above points because recently I'm asked to installed Windows Server 2008 R2 Enterprize and while installation it showed only x64 and it simply installed it. I was thinking all the computers in my office having a 32-bit processor. If so how it could be possible to install a x64 bit os on a 32-bit processor? or I'm wrong with the 1st point or the processor may be of 64-bit(I don't know how to check). I'm confused... One thing what I know the benefits of 64-bit over 32-bit is faster operation. If anyone could tell me other benefits, it could be helpful for me. Thanks!

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• How to render remote assistance to a person using Live Messenger?

  - by Cheeso

  There is a feature within Windows Live Messenger v9 that allows a person to ask for remote assistance. BBut as I understand it, this works only if the router is UPnP enabled on both ends. Today I tried this with a friend during an active chat session, and nothing happened. I suspect a router problem. as I am remote, I cannot configure the router for them. What's a good way to render remote assistance? Here's the scenario: it will be based on invitation only (it's not a remote desktop or "logmein" situation). It's a younger person, a computer novice, on the other end of the wire. I'll be assiting with their use of applications on the PC. I'd l ike to be able to SEE the screen, and also use the mouse and keyboard. I have used Ultra-Vnc on the target machine and vncviewer on my machine, on a LAN. It works well. But I don't think I can use that, because it's my kids' computer in my ex-wife's place, and I don't want her to accuse me of spying on her computer. That's why I need it to be invitation only. Advice please. Is there an easy way for me to set up Remote Assistance? IS there some other tool I can use?

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• Unable to connect SQL Server instance from Visual Studio 2008 SP1 on Vista x64

  - by Shimmy

  Hi folks! I installed on a Vista x64 machine Visual Studio 2008 SP1 (with integrated SQL from the installation package) and when I try to add an MDF file to a project or to the App_Data when working with web, I get the following message: Connections to SQL Server Files (*.mdf) require SQL Server Express 2005 to function properly. Please verify the installation of the component or download from the URl: http:go.microsoft.com/fwlink/?linkID=49251. Just to make sure: SQL 2005 express is installed and I connect to it via SSMS. Update: I am 90% sure that this is a Microsoft bug with x64 machines.

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• Idle state detection for server

  - by odinmillion

  Windows OS has a service that detects idle state. Details: Task Idle Conditions The computer is considered idle if all the processors and all the disks were idle for more than 90% of the past 15 minutes and if there is no keyboard or mouse input during this period of time. When the Task Scheduler service detects that the computer is idle, the service only waits for user input to mark the end of the idle state. It is very useful for usual PCs that have keyboard amd mouse. We can use standard task scheduler to start some process like defrag when PC in idle state and stop when PC isn't in idle state. But what should we use when we using a standalone server without keyboard and mouse? Server sometimes receives commands by TCP/IP and starts CPU and HDD activity. But sometimes CPU and HDD activity at zero level. I would like to use this periods of time to start defrag or another process. But this started at "idle" state processes should be terminated when another commands will appear. So, standard idle state conditions cant help me because we have not got user input to stop idle state. I need more customizable idle state detector. Automatically started processes shouldn't influence to idle state, but PC should go away from idle state when another process will apperar. What should I use? Maybe exists some advansed task scheduler? Or I should write some useful utility on C#? I hope that it is a standard task and all useful utilities already compiled :)

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• Multiple IPv6 addresses being assigned to single interface

  - by Steven Copestake

  I'm configuring a DHCP scope for IPv6, however all my clients are getting 2 or more IPv6 addresses assigned to the interface. I'm using fda8:6c3:ce53:a890:/64 as the prefix. The scope is on a machine running Windows Server 2008 R2 however I'm looking to roll it out on Server 2012 as well. My clients are getting the following: IPv6 Address. . . . . . . . . . . : 1024::1492:9288:7357:7d30(Preferred) IPv6 Address. . . . . . . . . . . : fda8:6c3:ce53:a890::1(Preferred) IPv6 Address. . . . . . . . . . . : fda8:6c3:ce53:a890:1492:9288:7357:7d30(Pr rred) Link-local IPv6 Address . . . . . : fe80::1492:9288:7357:7d30%10(Preferred) In this example there's no DHCP scope and the machine has a static IP of fda8:6c3:ce53:a890::1. With this in mind where are the 1024 address and the fda8:6c3:ce53:a890:1492:9288:7357:7d30 address coming from?

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• Issue resolving names on Hyper-V guest with Routing and Remote Access

  - by John Sheehan

  I've got a Win2k8 standard server running Hyper-V with a Server 2003 web guest instance running. The host is publicly available on the internet. I've created an Internal Private network in the Hyper-V Virtual Network manager. I've set the host IP for that virtual adapter to 192.168.0.1. I've set the IP on the guest to 192.168.0.2. They can ping each other and share files. I can't browse the web on the guest though. NSLOOKUPs are working. I've tried setting the DNS server setting on the guest to 192.168.0.1 and something external like Google's 8.8.8.8 server to no avail. Windows firewall is disabled on the internal virtual network. I've tried it with both DNS installed on the host and without it. I'm not sure which RRAS/NAT settings are relevant to pass on so ask if you need me to clarify anything. How do I get outbound internet working on the guest VM?

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• Permissions won't cascade more than 1 level

  - by Jovin_

  Running Windows Small Business Server 2011 I have a file structure with a lot of sub folders (sometimes 5-6 levels deep). I have created access groups to grant access to my users, and also deny groups to deny access to others. X Access & X Deny. These allow or deny access to a mapped network drive X: On the server I put in the groups with Full Control Allow for X Access and Full Control Deny for X Deny, I also tick the box "Apple these permissions to objects and/or containers within this container only" and have ensured that "Apply to:" is "This folder, subfolders and files". But for some reason the permissions will only apply to the next level of folders & files. ex. structure: X: Folder 1 Folder 1a Folder 2 Folder 2a If I apply the permissions to X: it'll only go to Folder 1 & 2, not 1a and 2a, I then need to manually apply the permissions to these too. Is this working as intended or am I doing something wrong?

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• Running Mac OSX 10.6 my users home directory is wrong

  - by Erik Miller

  Somehow my home directory on my mac machine has been changed and I'm not sure how to go about changing it back, I'm more of a linux guy and mac has some other mechanism for storing that information. Basically when I log into the machine normally than start a terminal window. I start in the /Users/erik_miller directory, which is my home directory, but when I run some this like cd ~ The machine tries to change to /Users/erik_miller. Yes, the same path with a period on the end. I can change my $HOME environment variable for the session, but the next time I start the machine it reverts. So, I think if I can find where that information is stored I can just change it there and hopefully all will be well.

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• Windows 7 - can't uninstall application as admin

  - by James Atkinson

  I'm trying to uninstall Microsoft Virtual PC 2007 from my Windows 7 machine. Logged in as administrator, when I attempt to uninstall I get a messagebox stating "The system administrator has set policies to prevent this installation." Excuse me? No I haven't. Immediately following, another messagebox displays: "You do not have sufficient access to uninstall Microsoft Virtual PC 2007. Please contact your system administrator." I didn't do anything unusual when installing or setting up the software. Just normal home use computer. Any ideas on how to remove this software?

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• Subdomains for different applications on Windows Server 2008 R2 with Apache and IIS 7 installed

  - by Yusuf

  I have a home server, on which I have installed Apache, and several other applications that have a Web GUI (JDownloader, Free Download Manager). In order to access each of these apps (whether be it from the local network or the Internet), I have to enter a different port, e.g., http://server:8085 or http://xxxx.dyndns.org:8085 for Apache http://server:90 or http://xxxx.dyndns.org:90 for FDM http://server:8081 or http://xxxx.dyndns.org:8081 for JDownloader I would like to be able to access them using sub-domains, e.g, http://apache.server or http://apache.xxxx.dyndns.org for Apache, http://fdm.server or http://fdm.xxxx.dyndns.org for FDM, http://jdownloader.server or http://jdownloader.xxxx.dyndns.org for JDownloader First of all, would it be possible like I want it, i.e., both from LAN and Internet, and if yes, how? Even if it's possible only for Internet, I would like to know how to do it, if there's a way.

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• Windows Vista Home Premium upgrade to Windows 7 Ultimate

  - by chugh97

  I have 2 laptops with Vista Home Premium editions. I bought the upgrade license from MS, to upgrade one of my laptops. I have upgraded one of the laptops fine. Now the question is, If I want to upgrade the second laptop but uninstall the windows 7 on the first one, would this be possible. I am only wanting to swap the OS onto the other laptop as the other one is faster. Is this possible? and if so how can it be done?

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• How to stop/kill a virtual machine that hangs in "Stopping" state?

  - by SvetP

  Hi, I have a virtual machine that constantly hangs in the “Stopping” state. I’ve red several posts suggesting killing the vmwp.exe process of the machine but I’ve never been able to kill this process neither from the Windows Task Manager nor from an administrative command prompt by using prockill /PID xxxx /F where xxxx was the process ID. The only result that I have is that my machine enters in “Stopping-Critical” state. Even worse, from that point (having a virtual machine hung at stopping) I am unable to manage (stop or start) any other virtual machine on the same host. The only “solution” in that case for me is to stop the Virtual Machine Management Service (vmms.exe) and to restart the physical host. Without first stopping the vmms.exe service my physical host also hangs during the restart. Moreover, there is no any error logged in the Event Viewer. I’ve found some other posts complaining about them problem. On all of them the only suggestion was to kill the vmwp.exe process, which obviously doesn’t work for them too. Can somebody help us with this, pls? Thanks

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• How to track $HOME with git

  - by Francesco

  Hello, I would like to track my $HOME dir with git. I've got many other git repos in other subdirs (eg $HOME/projects/repo_1 and so on), which shouldn't be tracked, since they already are. I have found git-home-history but it appears from the archive that the project is no longer actively developed. What approach do you recommended ? Is ghh mature enough? I am on a Mac but I am interested in cross platform solutions, too. Thanks, Francesco ps: btw this is my first Super User question :-) I have looked but didn't find duplicates, please point me if this has been already discussed.

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