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  • Selling Solutions, Not Products

    - by David Dorf
    When I think about next-generation retailers, the names that come to mind are Apple, Whole Foods, Lulu Lemon, and IKEA.  They may not be the biggest retailers, but they are certainly growing fast. Success is never defined by just one dimension, and these retailers execute well across many dimensions, but the one that stands out for me is customer experience.  These stores feel...approachable...part of the community...local.  Customers are not intimidated to ask questions, and staff seem to go out of their way to help. What's makes these retailers stand out in the industry?  These retailers aren't selling products -- they're selling solutions.  Think about that.  You think you're going to the Apple store to buy a phone, but you're actually buying a communications solution that handles much, much more.  If you carry an iPhone, your life has changed.  The way you do things is different.  The impacts go much beyond a simple phone. Solutions start with a problem, which is why these retailers greet customers with "what brought you in today," or "can I answer any questions for you?"  Good retailers establish a relationship, even if it lasts only a few minutes. You don't walk into Whole Foods looking for cans of soup.  You are looking for meals: healthy snacks, interesting lunches, exotic dinners.  Its a learning experience where you might discover solutions to problems you didn't know you had.  Mention what foods you like, and you'll get a list of similar items you had not considered.  I didn't know I needed a closet organizer until I visited an IKEA and learned about all the options.  They were able to customize the solution to meet my needs, and now I'm much more organized. One of the differences between selling products and selling solutions is training.  Visit any of these retailers' sites and you'll see a long list of in-store events for the benefit of customers.  You can buy exercise clothing from Lulu Lemon, and also learn new yoga techniques, meet like-minded people, and branch off to other fitness regimes via their ambassadors.  You can visit the Geek Bar at Apple, eat lunch at IKEA, and learn to cook at Whole Foods. These retailers are making an investment in a relationship with their customers.  They are showing loyalty to their customers before asking for it back.  In the long-run, this strategic approach will outlive any scan-and-bag mentality.

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  • Keeping track of File System Utilization in Ops Center 12c

    - by S Stelting
    Enterprise Manager Ops Center 12c provides significant monitoring capabilities, combined with very flexible incident management. These capabilities even extend to monitoring the file systems associated with Solaris or Linux assets. Depending on your needs you can monitor and manage incidents, or you can fine tune alert monitoring rules to specific file systems. This article will show you how to use Ops Center 12c to Track file system utilization Adjust file system monitoring rules Disable file system rules Create custom monitoring rules If you're interested in this topic, please join us for a WebEx presentation! Date: Thursday, November 8, 2012 Time: 11:00 am, Eastern Standard Time (New York, GMT-05:00) Meeting Number: 598 796 842 Meeting Password: oracle123 To join the online meeting ------------------------------------------------------- 1. Go to https://oracleconferencing.webex.com/oracleconferencing/j.php?ED=209833597&UID=1512095432&PW=NOWQ3YjJlMmYy&RT=MiMxMQ%3D%3D 2. If requested, enter your name and email address. 3. If a password is required, enter the meeting password: oracle123 4. Click "Join". To view in other time zones or languages, please click the link: https://oracleconferencing.webex.com/oracleconferencing/j.php?ED=209833597&UID=1512095432&PW=NOWQ3YjJlMmYy&ORT=MiMxMQ%3D%3D   Monitoring File Systems for OS Assets The Libraries tab provides basic, device-level information about the storage associated with an OS instance. This tab shows you the local file system associated with the instance and any shared storage libraries mounted by Ops Center. More detailed information about file system storage is available under the Analytics tab under the sub-tab named Charts. Here, you can select and display the individual mount points of an OS, and export the utilization data if desired: In this example, the OS instance has a basic root file partition and several NFS directories. Each file system mount point can be independently chosen for display in the Ops Center chart. File Systems and Incident  Reporting Every asset managed by Ops Center has a "monitoring policy", which determines what represents a reportable issue with the asset. The policy is made up of a bunch of monitoring rules, where each rule describes An attribute to monitor The conditions which represent an issue The level or levels of severity for the issue When the conditions are met, Ops Center sends a notification and creates an incident. By default, OS instances have three monitoring rules associated with file systems: File System Reachability: Triggers an incident if a file system is not reachable NAS Library Status: Triggers an incident for a value of "WARNING" or "DEGRADED" for a NAS-based file system File System Used Space Percentage: Triggers an incident when file system utilization grows beyond defined thresholds You can view these rules in the Monitoring tab for an OS: Of course, the default monitoring rules is that they apply to every file system associated with an OS instance. As a result, any issue with NAS accessibility or disk utilization will trigger an incident. This can cause incidents for file systems to be reported multiple times if the same shared storage is used by many assets, as shown in this screen shot: Depending on the level of control you'd like, there are a number of ways to fine tune incident reporting. Note that any changes to an asset's monitoring policy will detach it from the default, creating a new monitoring policy for the asset. If you'd like, you can extract a monitoring policy from an asset, which allows you to save it and apply the customized monitoring profile to other OS assets. Solution #1: Modify the Reporting Thresholds In some cases, you may want to modify the basic conditions for incident reporting in your file system. The changes you make to a default monitoring rule will apply to all of the file systems associated with your operating system. Selecting the File Systems Used Space Percentage entry and clicking the "Edit Alert Monitoring Rule Parameters" button opens a pop-up dialog which allows you to modify the rule. The first screen lets you decide when you will check for file system usage, and how long you will wait before opening an incident in Ops Center. By default, Ops Center monitors continuously and reports disk utilization issues which exist for more than 15 minutes. The second screen lets you define actual threshold values. By default, Ops Center opens a Warning level incident is utilization rises above 80%, and a Critical level incident for utilization above 95% Solution #2: Disable Incident Reporting for File System If you'd rather not report file system incidents, you can disable the monitoring rules altogether. In this case, you can select the monitoring rules and click the "Disable Alert Monitoring Rule(s)" button to open the pop-up confirmation dialog. Like the first solution, this option affects all file system monitoring. It allows you to completely disable incident reporting for NAS library status or file system space consumption. Solution #3: Create New Monitoring Rules for Specific File Systems If you'd like to have the greatest flexibility when monitoring file systems, you can create entirely new rules. Clicking the "Add Alert Monitoring Rule" (the icon with the green plus sign) opens a wizard which allows you to define a new rule.  This rule will be based on a threshold, and will be used to monitor operating system assets. We'd like to add a rule to track disk utilization for a specific file system - the /nfs-guest directory. To do this, we specify the following attribute FileSystemUsages.name=/nfs-guest.usedSpacePercentage The value of name in the attribute allows us to define a specific NFS shared directory or file system... in the case of this OS, we could have chosen any of the values shown in the File Systems Utilization chart at the beginning of this article. usedSpacePercentage lets us define a threshold based on the percentage of total disk space used. There are a number of other values that we could use for threshold-based monitoring of FileSystemUsages, including freeSpace freeSpacePercentage totalSpace usedSpace usedSpacePercentage The final sections of the screen allow us to determine when to monitor for disk usage, and how long to wait after utilization reaches a threshold before creating an incident. The next screen lets us define the threshold values and severity levels for the monitoring rule: If historical data is available, Ops Center will display it in the screen. Clicking the Apply button will create the new monitoring rule and active it in your monitoring policy. If you combine this with one of the previous solutions, you can precisely define which file systems will generate incidents and notifications. For example, this monitoring policy has the default "File System Used Space Percentage" rule disabled, but the new rule reports ONLY on utilization for the /nfs-guest directory. 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  • A Letter for Your CEO About Social Marketing’s Future

    - by Mike Stiles
    We’ll leave it to you to decide if or how to sneak this in front of them. Dear Chief: This social marketing thing looks serious. It’s gone beyond having a Facebook page and putting our info and a few promotions on it. It’s seriously disrupting how we’ve always done marketing. And its implications reach well beyond marketing. My concern is that we stay positioned ahead of these changes and are prepared to embrace, adapt and capitalize on these new capabilities as opposed to spending valuable time and money trying to shoehorn social into “the way we’ve always done things.” I’m also concerned about what happens if our competition executes on this before we do. The days of being able to impose our ad messaging on the masses to great effect are numbered. The public now has the tech tools and ability to filter out things that are irrelevant to them. And frankly, spending ad dollars to reach unlikely prospects isn’t the most efficient path for us either. Today, our customers have to genuinely love what we do. That starts with a renewed, customer-centric focus on the quality and usability of our product. If their experience with it is bad, they now have very connected, loud voices that will testify against us. We can’t afford that. Next, their customer service experience, before and after the sale, has to be a pleasant surprise. That requires truly knowing our customers and listening to them. Lip service won’t cut it. We have to get and use as much data on the customer as possible, interact with them wherever they want to interact with us, and commit to impressing them. If we do, they’ll get out there and advertise for us. Since peer-to-peer recommendation is the most effective marketing, that’s money in the bank. Social marketing is about forming relationships, same as how individuals use social. We want them to know us, trust us, and get real value from knowing us. That requires honesty and transparency that before now might have been uncomfortable. I propose that if we clearly make everything we do about our customers’ wants and needs, we’ll have nothing to hide. It will solidify customer loyalty, retention, and thus, revenue. These things can’t happen without certain tools and structural changes in the organization. There are social cloud platforms that integrate social management into all of the necessary areas: CRM, customer service, sales, marketing automation, content marketing, ecommerce, etc. This is will give us a real-time, complete view of the customer so their every interaction with us is attentive, personalized, accurate, relevant, and satisfying. Without it, we’re just a collage of disjointed systems, each gathering data that informs only its own departmental silo. The customer is voluntarily giving us everything we need to know about them to win them over, but we have to start listening and putting the pieces together. There’s still time. Brands are coming to terms with this transition to the socially enabled enterprise, but so far they aren’t moving very fast. Like us, they’re dealing with long-entrenched technologies and processes. CMO’s and CIO’s have to form new partnerships. Content operations have to be initiated and properly staffed and funded. Various departments must be able to utilize interconnected big data. What will separate the winners from the losers? Well chief, that’s why I’m writing you. It’s in your hands. These initiatives won’t get the kind of priority and seriousness that inspire actual deadlines & action unless they come from your desk. You have to be the champion of customer centricity. You have to be our change agent. You have to be our innovator. Otherwise, it’s going to be business as usual, and that puts us in a very vulnerable place. Sincerely, Your Team @mikestilesPhoto: Gary Scott, stock.xchng

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  • Setting WMI permissions remotely

    - by christianlinnell
    I've developed a tool that does a simple retrieval of registered services and installed applications from remote Windows Server 2003 servers via WMI. My problem is, the tool needs to be run on an ad hoc basis by a user who is not an administrator of those servers. I've created a domain user (which the tool will use to run the query) that I'd like to grant remote WMI permission on each server, but given there are about 200 servers, I can't do it manually. Is there a way to grant access to that domain user via WMI, or by distributing a registry change via SMS or Group Policy?

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  • Thomas Kurian's COLLABORATE Keynote: Process not Product

    - by Aaron Lazenby
    Right off the bat, Oracle's Senior Vice President, Server Technologies Development made his purpose very clear: demonstrate how the elements of the Oracle product stack are evolving (and integrating) together. There are some great details about the new functionality of each Oracle application line and how the different products sync and interact. The lifecycle charts in Kurian's presentation illustrate how data can flow from an Oracle Demantra into Oracle E-Business Suite and back out to an Oracle Agile system to support value chain planning. With so many products at play in the enterprise, Kurian shows that if you trust that your systems can work together, IT strategy becoming much more about managing business process than managing software product.

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  • List of all states from COMPOSITE_INSTANCE, CUBE_INSTANCE, DLV_MESSAGE tables

    - by Deepak Arora
    In many of my engagements I get asked repeatedly about the states of the composites in 11g and how to decipher them, especially when we are troubleshooting issues around purging. I have compiled a list of all the states from the COMPOSITE_INSTANCE, CUBE_INSTANCE, DLV_MESSAGE and MEDIATOR_INSTANCE tables. These are the primary tables that are used when using BPEL composites and how they are used with the ECID.  Composite State Values COMPOSITE_INSTANCE States State Description 0 Running 1 Completed 2 Running with faults 3 Completed with faults 4 Running with recovery required 5 Completed with recovery required 6 Running with faults and recovery required 7 Completed with faults and recovery required 8 Running with suspended 9 Completed with suspended 10 Running with faults and suspended 11 Completed with faults and suspended 12 Running with recovery required and suspended 13 Completed with recovery required and suspended 14 Running with faults, recovery required, and suspended 15 Completed with faults, recovery required, and suspended 16 Running with terminated 17 Completed with terminated 18 Running with faults and terminated 19 Completed with faults and terminated 20 Running with recovery required and terminated 21 Completed with recovery required and terminated 22 Running with faults, recovery required, and terminated 23 Completed with faults, recovery required, and terminated 24 Running with suspended and terminated 25 Completed with suspended and terminated 26 Running with faulted, suspended, and terminated 27 Completed with faulted, suspended, and terminated 28 Running with recovery required, suspended, and terminated 29 Completed with recovery required, suspended, and terminated 30 Running with faulted, recovery required, suspended, and terminated 31 Completed with faulted, recovery required, suspended, and terminated 32 Unknown 64 - Normal 0 false false false EN-CA X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Any value in the range of 32 to 63 indicates that the composite instance state has not been enabled, but the instance state is updated for faults, aborts, etc. CUBE_INSTANCE States State Description 0 STATE_INITIATED 1 STATE_OPEN_RUNNING 2 STATE_OPEN_SUSPENDED 3 STATE_OPEN_FAULTED 4 STATE_CLOSED_PENDING_CANCEL 5 STATE_CLOSED_COMPLETED 6 STATE_CLOSED_FAULTED 7 STATE_CLOSED_CANCELLED 8 STATE_CLOSED_ABORTED 9 STATE_CLOSED_STALE 10 STATE_CLOSED_ROLLED_BACK DLV_MESSAGE States State Description 0 STATE_UNRESOLVED 1 STATE_RESOLVED 2 STATE_HANDLED 3 STATE_CANCELLED 4 STATE_MAX_RECOVERED Since now in 11g the Invoke_Messages table is not there so to distinguish between a new message (Invoke) and callback (DLV) and there is DLV_TYPE column that defines the type of message: DLV_TYPE States State Description 1 Invoke Message 2 DLV Message MEDIATOR_INSTANCE STATE Description  0  No faults but there still might be running instances  1  At least one case is aborted by user  2  At least one case is faulted (non-recoverable)  3  At least one case is faulted and one case is aborted  4  At least one case is in recovery required state  5 At least one case is in recovery required state and at least one is aborted  6 At least one case is in recovery required state and at least one is faulted  7 At least one case is in recovery required state, one faulted and one aborted  >=8 and < 16  Running >= 16   Stale In my next blog posting I will walk through the lifecycle of a BPEL process using the above states for the following use cases: - New BPEL process - initial Receive activity - Callback BPEL process - mid-level Receive activity As always comments and questions welcome! Deepak

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  • Thinking of Adopting the PRINCE2™ Project Management Methodology? Consider Using PeopleSoft Projects to Help

    - by Megan Boundey
    Ever wondered what the PRINCE2™ project management methodology is? Ever wondered if you could use PeopleSoft Projects (ESA) to manage your projects using PRINCE2™?  Published by the Office of Government Commerce in the UK, PRINCE2™ is a scalable, business case and product description-driven Project Management methodology based upon managing by exception. Project activities are organized around fulfilling and meeting the product description. Quality assurance, configuration control and risk management are all based upon ensuring that the product delivered accurately meets the product description. PRINCE2™ is built upon seven principles and seven themes, each underpinning the PRINCE2™project management processes. Important for today’s business environment, the focus throughout PRINCE2™ is on the Business Case, which describes the rationale and business justification for a project. The Business Case drives all the project management processes from initial project setup to successful finish. PRINCE2™, as a method and a certification, is adopted in many countries worldwide, including the UK, Western Europe and Australia. We’ve just released a new white paper, which provides you with an overview of the principles, themes and project management processes associated with PRINCE2™. It also shows how these map to the functionality available within PeopleSoft Projects (ESA). In the time it takes to drink a coffee, you can learn about PRINCE2™ and determine whether it might help you deliver better project results. We encourage you to take a look.

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  • Don’t miss the Procurement AME New Features and Setup for Purchase Orders Webcast on December 6th and Follow up Live Chat

    - by MargaretW
    Webcast This one-hour session on December 6th is recommended for technical and functional users who are interested to know more about the new 12.1.3 features for Procurement with Approval Management Engine (AME). TOPICS WILL INCLUDE: Scope and limitations of AME functionality for purchase orders Setup and use of AME for purchase orders PO Review and PO E-Sign new features Demonstrations will be included See DocID 1456150.1 to sign up now! Live Chat There will be a live chat in the Procurement Community on December 13th for follow up questions and answers.  Join us to share and gain knowledge!

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  • Silent Partner

    - by [email protected]
    The Team Behind the Man Behind the Mask As a continuing sponsor of the blockbuster Iron Man franchise, Oracle has been quietly preparing for the explosive sequel blasting its way into theaters this May. Through a series of advertising campaigns, immersive online experiences, and contests, Oracle plans to highlight its backstage efforts to help Marvel Entertainment hone its newfound superpowers. By driving the performance of critical systems, Oracle technologies are helping Marvel transform itself from mild-mannered comic book publisher to film industry power broker. You can learn more about this dynamic duo, and get free movie memorabilia, by visiting our Iron Man 2 showcase site.

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  • Following the Thread in OSB

    - by Antony Reynolds
    Threading in OSB The Scenario I recently led an OSB POC where we needed to get high throughput from an OSB pipeline that had the following logic: 1. Receive Request 2. Send Request to External System 3. If Response has a particular value   3.1 Modify Request   3.2 Resend Request to External System 4. Send Response back to Requestor All looks very straightforward and no nasty wrinkles along the way.  The flow was implemented in OSB as follows (see diagram for more details): Proxy Service to Receive Request and Send Response Request Pipeline   Copies Original Request for use in step 3 Route Node   Sends Request to External System exposed as a Business Service Response Pipeline   Checks Response to Check If Request Needs to Be Resubmitted Modify Request Callout to External System (same Business Service as Route Node) The Proxy and the Business Service were each assigned their own Work Manager, effectively giving each of them their own thread pool. The Surprise Imagine our surprise when, on stressing the system we saw it lock up, with large numbers of blocked threads.  The reason for the lock up is due to some subtleties in the OSB thread model which is the topic of this post.   Basic Thread Model OSB goes to great lengths to avoid holding on to threads.  Lets start by looking at how how OSB deals with a simple request/response routing to a business service in a route node. Most Business Services are implemented by OSB in two parts.  The first part uses the request thread to send the request to the target.  In the diagram this is represented by the thread T1.  After sending the request to the target (the Business Service in our diagram) the request thread is released back to whatever pool it came from.  A multiplexor (muxer) is used to wait for the response.  When the response is received the muxer hands off the response to a new thread that is used to execute the response pipeline, this is represented in the diagram by T2. OSB allows you to assign different Work Managers and hence different thread pools to each Proxy Service and Business Service.  In out example we have the “Proxy Service Work Manager” assigned to the Proxy Service and the “Business Service Work Manager” assigned to the Business Service.  Note that the Business Service Work Manager is only used to assign the thread to process the response, it is never used to process the request. This architecture means that while waiting for a response from a business service there are no threads in use, which makes for better scalability in terms of thread usage. First Wrinkle Note that if the Proxy and the Business Service both use the same Work Manager then there is potential for starvation.  For example: Request Pipeline makes a blocking callout, say to perform a database read. Business Service response tries to allocate a thread from thread pool but all threads are blocked in the database read. New requests arrive and contend with responses arriving for the available threads. Similar problems can occur if the response pipeline blocks for some reason, maybe a database update for example. Solution The solution to this is to make sure that the Proxy and Business Service use different Work Managers so that they do not contend with each other for threads. Do Nothing Route Thread Model So what happens if there is no route node?  In this case OSB just echoes the Request message as a Response message, but what happens to the threads?  OSB still uses a separate thread for the response, but in this case the Work Manager used is the Default Work Manager. So this is really a special case of the Basic Thread Model discussed above, except that the response pipeline will always execute on the Default Work Manager.   Proxy Chaining Thread Model So what happens when the route node is actually calling a Proxy Service rather than a Business Service, does the second Proxy Service use its own Thread or does it re-use the thread of the original Request Pipeline? Well as you can see from the diagram when a route node calls another proxy service then the original Work Manager is used for both request pipelines.  Similarly the response pipeline uses the Work Manager associated with the ultimate Business Service invoked via a Route Node.  This actually fits in with the earlier description I gave about Business Services and by extension Route Nodes they “… uses the request thread to send the request to the target”. Call Out Threading Model So what happens when you make a Service Callout to a Business Service from within a pipeline.  The documentation says that “The pipeline processor will block the thread until the response arrives asynchronously” when using a Service Callout.  What this means is that the target Business Service is called using the pipeline thread but the response is also handled by the pipeline thread.  This implies that the pipeline thread blocks waiting for a response.  It is the handling of this response that behaves in an unexpected way. When a Business Service is called via a Service Callout, the calling thread is suspended after sending the request, but unlike the Route Node case the thread is not released, it waits for the response.  The muxer uses the Business Service Work Manager to allocate a thread to process the response, but in this case processing the response means getting the response and notifying the blocked pipeline thread that the response is available.  The original pipeline thread can then continue to process the response. Second Wrinkle This leads to an unfortunate wrinkle.  If the Business Service is using the same Work Manager as the Pipeline then it is possible for starvation or a deadlock to occur.  The scenario is as follows: Pipeline makes a Callout and the thread is suspended but still allocated Multiple Pipeline instances using the same Work Manager are in this state (common for a system under load) Response comes back but all Work Manager threads are allocated to blocked pipelines. Response cannot be processed and so pipeline threads never unblock – deadlock! Solution The solution to this is to make sure that any Business Services used by a Callout in a pipeline use a different Work Manager to the pipeline itself. The Solution to My Problem Looking back at my original workflow we see that the same Business Service is called twice, once in a Routing Node and once in a Response Pipeline Callout.  This was what was causing my problem because the response pipeline was using the Business Service Work Manager, but the Service Callout wanted to use the same Work Manager to handle the responses and so eventually my Response Pipeline hogged all the available threads so no responses could be processed. The solution was to create a second Business Service pointing to the same location as the original Business Service, the only difference was to assign a different Work Manager to this Business Service.  This ensured that when the Service Callout completed there were always threads available to process the response because the response processing from the Service Callout had its own dedicated Work Manager. Summary Request Pipeline Executes on Proxy Work Manager (WM) Thread so limited by setting of that WM.  If no WM specified then uses WLS default WM. Route Node Request sent using Proxy WM Thread Proxy WM Thread is released before getting response Muxer is used to handle response Muxer hands off response to Business Service (BS) WM Response Pipeline Executes on Routed Business Service WM Thread so limited by setting of that WM.  If no WM specified then uses WLS default WM. No Route Node (Echo functionality) Proxy WM thread released New thread from the default WM used for response pipeline Service Callout Request sent using proxy pipeline thread Proxy thread is suspended (not released) until the response comes back Notification of response handled by BS WM thread so limited by setting of that WM.  If no WM specified then uses WLS default WM. Note this is a very short lived use of the thread After notification by callout BS WM thread that thread is released and execution continues on the original pipeline thread. Route/Callout to Proxy Service Request Pipeline of callee executes on requestor thread Response Pipeline of caller executes on response thread of requested proxy Throttling Request message may be queued if limit reached. Requesting thread is released (route node) or suspended (callout) So what this means is that you may get deadlocks caused by thread starvation if you use the same thread pool for the business service in a route node and the business service in a callout from the response pipeline because the callout will need a notification thread from the same thread pool as the response pipeline.  This was the problem we were having. You get a similar problem if you use the same work manager for the proxy request pipeline and a business service callout from that request pipeline. It also means you may want to have different work managers for the proxy and business service in the route node. Basically you need to think carefully about how threading impacts your proxy services. References Thanks to Jay Kasi, Gerald Nunn and Deb Ayers for helping to explain this to me.  Any errors are my own and not theirs.  Also thanks to my colleagues Milind Pandit and Prasad Bopardikar who travelled this road with me. OSB Thread Model Great Blog Post on Thread Usage in OSB

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  • Nighthacking with James Gosling

    - by Yolande Poirier
    Java Evangelist Stephen Chin is back on the road for a new NightHacking Tour. He is meeting with James Gosling at Kona, Hawaii, the launch base of the Wave Glider. The Glider is an aquatic robot which communicates real-time data from the surface of the ocean. It runs on an ARM chip using Java SE Embedded.  "During this broadcast we will show some of the footage of his aquatic robots, talk through the technologies he is hacking on daily, and do Q&A with folks on the live chat" explains Stephen Chin.  Sign up for the live stream on Wednesday, October 23rd at:  8AM Hawaii Time 11AM PST 2PM EST 20:00 CET Follow @nighthackingtv for the next Nighthacking events

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  • The OTN Garage Blog Week in Review

    - by Rick Ramsey
    In case you missed the last few blogs on the OTN Garage (because somebody neglected to cross-post them here), here they are: What Day Is It and Why Am I Wearing a Little Furry Skirt? - Oracle VM Templates, Oracle Linux, Wim Coekaerts, and jet lag. A Real Cutting Edge - Oracle Sun blade systems architecture, Blade Clusters, and best practices. Which Version of Solaris Were You Running When ... - Oracle Solaris Legacy Containers and the Voyager 1 Content Cluster: Understanding the Local Boot Option in the Automatic Installer of Oracle Solaris 11 Express - Resources to help you understand this cool option Rick - System Admin and Developer Community of the Oracle Technology Network

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  • Who should ‘own’ the Enterprise Architecture?

    - by Michael Glas
    I recently had a discussion around who should own an organization’s Enterprise Architecture. It was spawned by an article titled “Busting CIO Myths” in CIO magazine1 where the author interviewed Jeanne Ross, director of MIT's Center for Information Systems Research and co-author of books on enterprise architecture, governance and IT value.In the article Jeanne states that companies need to acknowledge that "architecture says everything about how the company is going to function, operate, and grow; the only person who can own that is the CEO". "If the CEO doesn't accept that role, there really can be no architecture."The first question that came up when talking about ownership was whether you are talking about a person, role, or organization (there are pros and cons to each, but in general, I like to assign accountability to as few people as possible). After much thought and discussion, I came to the conclusion that we were answering the wrong question. Instead of talking about ownership we were talking about responsibility and accountability, and the answer varies depending on the particular role of the organization’s Enterprise Architecture and the activities of the enterprise architect(s).Instead of looking at just who owns the architecture, think about what the person/role/organization should do. This is one possible scenario (thanks to Bob Covington): The CEO should own the Enterprise Strategy which guides the business architecture. The Business units should own the business processes and information which guide the business, application and information architectures. The CIO should own the technology, IT Governance and the management of the application and information architectures/implementations. The EA Governance Team owns the EA process.  If EA is done well, the governance team consists of both IT and the business. While there are many more roles and responsibilities than listed here, it starts to provide a clearer understanding of ‘ownership’. Now back to Jeanne’s statement that the CEO should own the architecture. If you agree with the statement about what the architecture is (and I do agree), then ultimately the CEO does need to own it. However, what we ended up with was not really ownership, but more statements around roles and responsibilities tied to aspects of the enterprise architecture. You can debate the semantics of ownership vs. responsibility and accountability, but in the end the important thing is to come to a clearer understanding that is easily communicated (and hopefully measured) around the question “Who owns the Enterprise Architecture”.The next logical step . . . create a RACI matrix that details the findings . . . but that is a step that each organization needs to do on their own as it will vary based on current EA maturity, company culture, and a variety of other factors. Who ‘owns’ the Enterprise Architecture in your organization? 1 CIO Magazine Article (Busting CIO Myths): http://www.cio.com/article/704943/Busting_CIO_Myths Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Did you miss the OFM Summer Camps III? Get access to the b2b & adapters and SOA Governance training material

    - by JuergenKress
    We posted the SOA Governance and b2b & adapters training material at our SOA Community Workspace (SOA Community membership required). We have no plans to post the ACM and Advanced SOA training material. Special thanks to all the trainers who delivered superb workshops. Thanks to all the partners who invested time and utilization plus travel expenses to attend the camp. Special thanks to all the international partners who traveled a long way to sunny Lisbon – including our Mexican friends! The Summer Camp feedback was excellent, everybody answered the question if he would attend a future OFM Summer Camp with YES and the overall feedback is 4,79 out of 5 (best)! For most of the trainings we had a waiting list with additional partners who want to attend. Make sure you use your middleware skills to deliver successful projects. It would be great if you can support your colegues and the community by sharing the lessons learned and best practice. Thanks for great feedback at twitter please continue to send your pictures to our twitter feed @soacommunity #OFMsummercamps or post them at our Facebook page. Here is a selection of some tweets: Walter Montantes ?México presence en #OFMSummerCamp Lisboa 2013 cc @soacommunity @AdquemTI pic.twitter.com/9NEFwsWCAq SOA Community ?thanks for attending the #OFMSummercamp - save trip home ;-) Want to attend a future training register http://www.oracle.com/goto/emea/soa #soacommunity C2B2 Consulting ?Last day at the #OFMSummercamp Oracle SOA Suite Training in Portugal @soacommunity pic.twitter.com/6LZavVlvHc Patrick Sinke ?a FollowFriday for @Oracle_B2B because 19 followers is not enough #FF #OFMSummercamp Patrick Sinke ?Yogesh Sontakke is talking about #SOA #Governance. #OFMSummercamp Nuno Cancelo ?Oracle SOA Governance - Quick Overview #OFMSummerCamp Nuno Cancelo ?Last coffee break. #OFMSummercamp pic.twitter.com/xZi9M5vAWz Scott Haaland Last day of #OFMSummercamp. It's been a great productive week..great students eager to learn. @Oracle_B2B @soacommunity . Patrick Sinke ?singletons are used to retain specific fetching order of files and records in multithread/multi-instance environment. #OFMSummercamp #SOA Patrick Sinke ?SOA's File Adapter is extremely versatile: It writes, reads and converts almost any type of file. #OFMSummercamp pic.twitter.com/XjtJF9Y5SH Patrick Sinke ?Now deep-diving into Java EE Connector Architecture (JCA). Got to do some catching up at home on this subject. #OFMSummercamp #SOA Patrick Sinke ?Today we start with security and OPSS at #OFMSummercamp Advanced #SOA training. Then some #OSB. #OFM #Oracle #whitehorses Remco Cats ?Starting the last day on #OFMSummercamp building ADF Mobile applications with BPM Nuno Cancelo ?While attending #OFMSummerCamp i notice even more the importance of designing software. Any tips in how to become an software architect? Patrick Sinke ?Extensive information on Faullt handling and policies now in Advanced #SOA track. #OFMSummercamp #oraclesoa #middleware #whitehorses C2B2 Consulting ?Geoffroy de Lamalle speaking at the #OFMSummercamp @soacommunity pic.twitter.com/m4oOyzYB2q Patrick Sinke ?Oracle Document editor is a huge tool (6GB), but contains every version and subset of EDI, HL7, etc definitions. Impressive. #OFMSummercamp Patrick Sinke ?Oracle #B2B 11g presentation on #OFMSummercamp by Scott. Unfortunately only 2 hours in SOA advanced class. Very interesting. SOA Community Bon dia #OFMSummercamp - if you are here in sunny Lisbon ;-) you can checkin at http://foursquare.com/ #soacommunity pic.twitter.com/PnmudJgJTZ Nuno Cancelo ?Beautiful day! #OFMSummercamp pic.twitter.com/nwByRM5YE1 Nuno Cancelo ?Relaxing after lunch :-) #OFMSummercamp pic.twitter.com/hOJzebCM5p SOA Community Posted pictures from OFM Summer Camp III at our facebook page - share yours! https://www.facebook.com/soacommunity #OFMSummerCamp #soacommunity Nuno Cancelo ?Coffee break: day3 #OFMSummercamp pic.twitter.com/97n1sAGhx4 Patrick Sinke #OFMSummercamp day 3; SOA Infrastructure. pic.twitter.com/ziivyw3L6q SOA Community ?@soacommunity 28 Aug Bon dia day 3 at #OFMSummercamp in Lisboa. Nial presenting ACM roadmap pic.twitter.com/iN3gTCHSbA SOA Community ?Hands-on time at the b2b & adapters training part of the #OFMSummercamp #soacommunity pic.twitter.com/9BzI7igrX8 SOA Community ?Laptop replacement at #OFMSummercamp - big thanks to Oracle Portugal for the fast help! 10 seconds to cut the cable pic.twitter.com/nwd2Px73pa SOA Community ?Hard work long training until 18.00 now enjoy the beach #ofmsummercamp #soacommunity pic.twitter.com/StogfxJNFH Walter Montantes? Primer día #OFMSummercamp pic.twitter.com/cTNDpzg5pL Miguel Delgadillo ?@walex86 Advanced SOA training by Geoffroy at #OFMSummercamp - full room hard working class pic.twitter.com/2SDz9FVhkh” si le sabes? SOA Community ?Welcome to the #OFMSummercamp in sunny Lisbon ;-) Send us your pictures of the training and city @soacommunity pic.twitter.com/i2ErZaaFbb SOA Community ?Advanced SOA training by Geoffroy at #OFMSummercamp - full room hard working class pic.twitter.com/uKjv0tV2bO Nuno Cancelo #OFMSummercamp afternoon break:) pic.twitter.com/pUaBvt2NIj Impressions of the event are posted at our facebook page. If you missed Lisbon, make sure you attend one of our Additional Middleware Trainings in Europe: We currently run 3 different training roadshows for Business Process Management & ADF & WebLogic across Europe make sure you sing-up for them: ADF & ADF Mobile or Business Process Management Suite or WebLogic Suite. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: b2b,training,education,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Bind Variable and SQL error during statement preparation

    - by Abhishek Dwivedi
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}  I was getting the following exception at run-time. JBO-27122: SQL error during statement preparation. Statement: SELECT AxEO.A_ID, AxEO.B_ID, AxEO.C_ID, ByEO.A_ID, ByEO.B_ID, ByEO.C_ID, Cz.A_ID, Cz.B_ID, Cz.C_ID FROM ABC_x AxEO, ABC_y ByEO, ABC_z CzEO WHERE AxEO.A_ID = ByEO.A_ID AND  CzEO.A_ID = :Bind_PId I copied and pasted the query on SQL worksheet, replaced :Bind_PId with a valid id, and executed the query. The query worked alright, implying the query was alright. I tried to connect to different DBs but the issue persisted, meaning it was not a DB issue either. Finally, the root cause was found to be in the concerned VO; one of the bind variables (say Bind_TId) was marked "Required". De-selecting the Required check-box resolved the issue. In retrospect, the issue looks to be rather straight-forward. However, the error message is not very helpful, if not misleading. Besides, it's counter-intuitive to think that a bind variable which is not being used in a query can cause error while statement preparation. The other bind variable - Bind_TId - was being used in other view criteria, not the view criteria involved in the given query. Still, it was required.

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  • Greetings!!!!

    - by [email protected]
    Greetings everyone!If you're reading this, hopefully it's because you have been following our series of webcasts on Oracle 11gR2 that we've been hosting on Wordpress. If you found us some other way, well that's even better - the more the merrier as they say.In either case, welcome to our new blog!!! Over the next few days, Ill move the old posts from wordpress to here its all in the one location.Right! Who are we? The authors of this blog are the ANZ Inside Consulting Team.Currently, this is made of of:Tom JurcicYasin MohammedAndrew ClarkeRene Poels and me - Alex BlythBasically, our role in Oracle is to help users of our technologies get the most of their existing investments as well as what's new, old, blue, what have you...Ideally, this is all going to be technical in nature and not of a marketing nature (we'll leave the marketing up to others).For now, there's obviously not much here. But that won't last too long. In the mean time, those who are interested can find replays and slides of our previous webcasts on the "Oracle 11g Webcasts" page.Till next timeAlex

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  • Don’t miss the Receiving Webcast on November 20th

    - by user793553
    This one-hour session is recommended for technical and functional users who are interested to know about the Receiving transactions and its debugging techniques. TOPICS WILL INCLUDE: Using generic diagnostic scripts. How to read debug logs in receiving. Data flow for various document types (PO, RMA, ISO, IOT) to help debug issues Receiving Transaction processor Generic datafixes.  See DocID 1456150.1 to sign up now!

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  • Patch Set 11.2.0.2 for Win32 and Win64 now available

    - by Mike Dietrich
    Oracle Database Patch Set 11.2.0.2 for Windows (Patch: 10098816) is now available for download from support.oracle.com: Oracle Database 11.2.0.2 Patch Set for Windows 32bit Oracle Database 11.2.0.2 Patch Set for Windows 64bit Please keep in mind: It's a full install - you don't have to download 11.2.0.1 first, you can start right with 11.2.0.2 You'll get it just from support.oracle.com - no download from OTN or eDelivery as this is a patch set Installation will be done by default into a separate %ORACLE_HOME% .- and this is our strong recommendation. If you'd like to install into your existing 11.2.0.1 %ORACLE_HOME% then you'll have to detach your 11.2.0.1 home from the OUI inventory first (runInstaller -detachHome ORACLE_HOME=c:\orahomes\11.2.0), save the contents of ?\network\admin and ?\database, clean up, install 11.2.0.2 and copy the saved network\admin and \database content back. Btw, Oracle Database Patch Set 10.2.0.5 for HP-UX - Patch:8202632 is available for download as well since today.

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  • ArchBeat Link-o-Rama for 11/15/2011

    - by Bob Rhubart
    Java Magazine - November/December 2011 - by and for the Java Community Java Magazine is an essential source of knowledge about Java technology, the Java programming language, and Java-based applications for people who rely on them in their professional careers, or who aspire to. Enterprise 2.0 Conference: November 14-17 | Kellsey Ruppel "Oracle is proud to be a Gold sponsor of the Enterprise 2.0 West Conference, November 14-17, 2011 in Santa Clara, CA. You will see the latest collaboration tools and technologies, and learn from thought leaders in Enterprise 2.0's comprehensive conference." The Return of Oracle Wikis: Bigger and Better | @oracletechnet The Oracle Wikis are back - this time, with Oracle SSO on top and powered by Atlassian's Confluence technology. These wikis offer quite a bit more functionality than the old platform. Cloud Migration Lifecycle | Tom Laszewski Laszewski breaks down the four steps in the Set Up Phase of the Cloud Migration lifecycle. Architecture all day. Oracle Technology Network Architect Day - Phoenix, AZ - Dec14 Spend the day with your peers learning from Oracle experts in engineered systems, cloud computing, Oracle Coherence, Oracle WebLogic, and more. Registration is free, but seating is limited. SOA all the Time; Architects in AZ; Clearing Info Integration Hurdles This week on the Architect Home Page on OTN. Live Webcast: New Innovations in Oracle Linux Date: Tuesday, November 15, 2011 Time: 9:00 AM PT / Noon ET Speakers: Chris Mason, Elena Zannoni. People in glass futures should throw stones | Nicholas Carr "Remember that Microsoft video on our glassy future? Or that one from Corning? Or that one from Toyota?" asks Carr. "What they all suggest, and assume, is that our rich natural 'interface' with the world will steadily wither away as we become more reliant on software mediation." Integration of SABSA Security Architecture Approaches with TOGAF ADM | Jeevak Kasarkod Jeevak Kasarkod's overview of a new paper from the OpenGroup and the SABSA institute "which delves into the incorporatation of risk management and security architecture approaches into a well established enterprise architecture methodology - TOGAF." Cloud Computing at the Tactical Edge | Grace Lewis - SEI Lewis describes the SEI's work with Cloudlets, " lightweight servers running one or more virtual machines (VMs), [that] allow soldiers in the field to offload resource-consumptive and battery-draining computations from their handheld devices to nearby cloudlets." Simplicity Is Good | James Morle "When designing cluster and storage networking for database platforms, keep the architecture simple and avoid the complexities of multi-tier topologies," says Morle. "Complexity is the enemy of availability." Mainframe as the cloud? Tom Laszewski There's nothing new about using the mainframe in the cloud, says Laszewski. Let Devoxx 2011 begin! | The Aquarium The Aquarium marks the kick-off of Devoxx 2011 with "a quick rundown of the Java EE and GlassFish side of things."

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  • Introducing the ADF Desktop Integration Troubleshooting Guide

    - by Juan Camilo Ruiz
    Since the addition of ADF Desktop Integration to the ADF Framework, a number of customers internal and external, have started extending their applications in use cases around integration with MS Excel. In an effor to share the knowledge collected since the product came out, we are happy to launch the ADF Desktop Integration Troubleshooting Guide, where usera can find an active collection of best practices to figuring out how to best approach issues while using ADF Desktop Integration. Be sure to bookmark this link and make sure to check it out, plenty of scenarios are covered and more will be added as we continue identifying them. 

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  • Cumulative Feature Overview Tool

    - by Matthew Haavisto
    The popular Cumulative Feature Overview Tool now has a new column that indicates if functionality was introduced in a bundle or maintenance pack (see example).   The CFO tool helps you plan your upgrades by providing concise descriptions of new and enhanced solutions and functionality that have become available between your starting and target releases. You simply identify the products you own, your existing release, and your target implementation release. With a single click, the tool quickly produces a customized set of high-level, concise descriptions of features developed between your starting and target releases. The CFO is available for PeopleTools as well as PeopleSoft applications.

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  • Oracle Technológia Fórum, 2010. május 5.

    - by Fekete Zoltán
    Holnap, május 5-ikén lesz Exadata/Database Machine eloadás is (by me). Többek között elmondom, hogyan lehet a Database Machine, Exadata környezeteket patch-elni: Database, Exadata, további elemek. Oracle Technológia Fórum rendezvény, 2010. május 5. szerda. Tessék jönni, kérdezni.

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  • ODI 11g – How to override SQL at runtime?

    - by David Allan
    Following on from the posting some time back entitled ‘ODI 11g – Simple, Powerful, Flexible’ here we push the envelope even further. Rather than just having the SQL we override defined statically in the interface design we will have it configurable via a variable….at runtime. Imagine you have a well defined interface shape that you want to be fulfilled and that shape can be satisfied from a number of different sources that is what this allows - or the ability for one interface to consume data from many different places using variables. The cool thing about ODI’s reference API and this is that it can be fantastically flexible and useful. When I use the variable as the option value, and I execute the top level scenario that uses this temporary interface I get prompted (or can get prompted to be correct) for the value of the variable. Note I am using the <@=odiRef.getObjectName("L","EMP", "SCOTT","D")@> notation for the table reference, since this is done at runtime, then the context will resolve to the correct table name etc. Each time I execute, I could use a different source provider (obviously some dependencies on KMs/technologies here). For example, the following groovy snippet first executes and the query uses SCOTT model with EMP, the next time it is from BOB model and the datastore OTHERS. m=new Properties(); m.put("DEMO.SQLSTR", "select empno, deptno from <@=odiRef.getObjectName("L","EMP", "SCOTT","D")@>"); s=new StartupParams(m); runtimeAgent.startScenario("TOP", null, s, null, "GLOBAL", 5, null, true); m2=new Properties(); m2.put("DEMO.SQLSTR", "select empno, deptno from <@=odiRef.getObjectName("L","OTHERS", "BOB","D")@>"); s2=new StartupParams(m); runtimeAgent.startScenario("TOP", null, s2, null, "GLOBAL", 5, null, true); You’ll need a patch to 11.1.1.6 for this type of capability, thanks to my ole buddy Ron Gonzalez from the Enterprise Management group for help pushing the envelope!

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