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  • Big Visible Charts

    - by Robert May
    An important part of Agile is the concept of transparency and visibility. In proper functioning teams, stakeholders can look at any team at any time in the iteration or release and see how that team is doing by simply looking at what we call Big Visible Charts. If you’ve done Scrum, you’ve seen these charts. However, interpreting these charts can often be an art form. There are several different charts that can be useful. In this newsletter, I’ll focus on the Iteration Burndown and Cumulative Flow charts. I’ve included a copy of the spreadsheet that I used to create the charts, and if you don’t have a tool that creates them for you, you can use this spreadsheet to do so. Our preferred tool for managing Scrum projects is Rally. Rally creates all of these charts for you, saving you quite a bit of time. The Iteration Burndown and Cumulative Flow Charts This is the main chart that teams use. Although less useful to stakeholders, this chart is critical to the team and provides quite a bit of information to the team about how their iteration is going. Most charts are a combination of the charts below, so you may need to combine aspects of each section to understand what is happening in your iterations. Ideal Ah, isn’t that a pretty picture? Unfortunately, it’s also very unrealistic. I’ve seen iterations that come close to ideal, but never that match perfectly. If your iteration matches perfectly, chances are, someone is playing with the numbers. Reality is just too difficult to have a burndown chart that matches this exactly. Late Planning Iteration started, but the team didn’t. You can tell this by the fact that the real number of estimated hours didn’t appear until day two. In the cumulative flow, you can also see that nothing was defined in Day one and two. You want to avoid situations like this. You’ll note that the team had to burn faster than is ideal to meet the iteration because of the late planning. This often results in long weeks and days. Testing Starved Determining whether or not testing is starved is difficult without the cumulative flow. The pattern in the burndown could be nothing more that developers not completing stories early enough or could be caused by stories being too big. With the cumulative flow, however, you see that only small bites are in progress and stories were completed early, but testing didn’t start testing until the end of the iteration, and didn’t complete testing all stories in the iteration. When this happens, question whether or not your testing resources are sufficient for your team and whether or not acceptance is adequately defined. No Testing With this one, both graphs show the same thing; the team needs testers and testing! Without testing, what was completed cannot be verified to make sure that it is acceptable to the business. If you find yourself in this situation, review your testing practices and acceptance testing process and make changes today. Late Development With this situation, both graphs tell a story. In the top graph, you can see that the hours failed to burn down as quickly as the team expected. This could be caused by the team not correctly estimating their hours or the team could have had illness or some other issue that affected them. Often, when teams are tackling something that is more unknown, they’ll run into technical barriers that cause the burn down to happen slower than expected. In the cumulative flow graph, you can see that not much was completed in the first few days. This could be because of illness or technical barriers or simply poor estimation. Testing was able to keep up with everything that was completed, however. No Tool Updating When you see graphs that look like this, you can be assured that it’s because the team is not updating the tool that generates the graphs. Review your policy for when they are to update. On the teams that I run, I require that each team member updates the tool at least once daily. You should also check to see how well the team is breaking down stories into tasks. If they’re creating few large tasks, graphs can look similar to this. As a general rule, I never allow tasks, other than Unit Testing and Uncertainty, to be greater than eight hours in duration. Scope Increase I always encourage team members to enter in however much time they think they have left on a task, even if that means increasing the total amount of time left to do. You get a much better and more realistic picture this way. Increasing time remaining could explain the burndown graph, but by looking at the cumulative flow graph, we can see that stories were added to the iteration and scope was increased. Since planning should consume all of the hours in the iteration, this is almost always a bad thing. If the scope change happened late in the iteration and the hours remaining were well below the ideal burn, then increasing scope is probably o.k., but estimation needs to get better. However, with the charts above, that’s clearly not what happened and the team was required to do extra work to make the iteration. If you find this happening, your product owner and ScrumMasters need training. The team also needs to learn to say no. Scope Decrease Scope decreases are just as bad as scope increases. Usually, graphs above show that the team did a poor job of estimating their stories and part way through had to reduce scope to change the iteration. This will happen once in a while, but if you find it’s a pattern on your team, you need to re-evaluate planning. Some teams are hopelessly optimistic. In those cases, I’ll introduce a task I call “Uncertainty.” With Uncertainty, the team estimates how many hours they might need if things don’t go well with the tasks they’ve defined. They try to estimate things that could go poorly and increase the time appropriately. Having an Uncertainty task allows them to have a low and high estimate. Uncertainty should not just be an arbitrary buffer. It must correlate to real uncertainty in the tasks that have been defined. Stories are too Big Often, we see graphs like the ones above. Note that the burndown looks fairly good, other than the chunky acceptance of stories. However, when you look at cumulative flow, you can see that at one point, everything is in progress. This is a bad thing. When you see graphs like this, you’re in one of two states. You may just have a very small team and can only handle one or two stories in your iteration. If you have more than one or two people, then the most likely problem is that your stories are far too big. To combat this, break large high hour stories into smaller pieces that can be completed independently and accepted independently. If you don’t, you’ll likely be requiring your testers to do heroic things to complete testing on the last day of the iteration and you’re much more likely to have the entire iteration fail, because of the limited amount of things that can be completed. Summary There are other charts that can be useful when doing scrum. If you don’t have any big visible charts, you really need to evaluate your process and change. These charts can provide the team a wealth of information and help you write better software. If you have any questions about charts that you’re seeing on your team, contact me with a screen capture of the charts and I’ll tell you what I’m seeing in those charts. I always want this information to be useful, so please let me know if you have other questions. Technorati Tags: Agile

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  • Think It's Hard to Integrate the Front and Back Office? Think Again...

    - by ruth.donohue
    There's no doubt about it, fragmented customer information across application silos exist because integration isn't easy. It can be expensive. And it can be further complicated by proprietary architectures and vendors. But by leveraging Oracle Application Integration Architecure, Pillar Data Systems was able to integrate Oracle CRM On Demand with Oracle E-Business Suite in six weeks, reducing the time required to complete the integration by 50% and the maintenance by 20% to 25% to free IT resources to focus on strategic initiatives. Learn more...

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  • Dynamically loading Assemblies to reduce Runtime Dependencies

    - by Rick Strahl
    I've been working on a request to the West Wind Application Configuration library to add JSON support. The config library is a very easy to use code-first approach to configuration: You create a class that holds the configuration data that inherits from a base configuration class, and then assign a persistence provider at runtime that determines where and how the configuration data is store. Currently the library supports .NET Configuration stores (web.config/app.config), XML files, SQL records and string storage.About once a week somebody asks me about JSON support and I've deflected this question for the longest time because frankly I think that JSON as a configuration store doesn't really buy a heck of a lot over XML. Both formats require the user to perform some fixup of the plain configuration data - in XML into XML tags, with JSON using JSON delimiters for properties and property formatting rules. Sure JSON is a little less verbose and maybe a little easier to read if you have hierarchical data, but overall the differences are pretty minor in my opinion. And yet - the requests keep rolling in.Hard Link Issues in a Component LibraryAnother reason I've been hesitant is that I really didn't want to pull in a dependency on an external JSON library - in this case JSON.NET - into the core library. If you're not using JSON.NET elsewhere I don't want a user to have to require a hard dependency on JSON.NET unless they want to use the JSON feature. JSON.NET is also sensitive to versions and doesn't play nice with multiple versions when hard linked. For example, when you have a reference to V4.4 in your project but the host application has a reference to version 4.5 you can run into assembly load problems. NuGet's Update-Package can solve some of this *if* you can recompile, but that's not ideal for a component that's supposed to be just plug and play. This is no criticism of JSON.NET - this really applies to any dependency that might change.  So hard linking the DLL can be problematic for a number reasons, but the primary reason is to not force loading of JSON.NET unless you actually need it when you use the JSON configuration features of the library.Enter Dynamic LoadingSo rather than adding an assembly reference to the project, I decided that it would be better to dynamically load the DLL at runtime and then use dynamic typing to access various classes. This allows me to run without a hard assembly reference and allows more flexibility with version number differences now and in the future.But there are also a couple of downsides:No assembly reference means only dynamic access - no compiler type checking or IntellisenseRequirement for the host application to have reference to JSON.NET or else get runtime errorsThe former is minor, but the latter can be problematic. Runtime errors are always painful, but in this case I'm willing to live with this. If you want to use JSON configuration settings JSON.NET needs to be loaded in the project. If this is a Web project, it'll likely be there already.So there are a few things that are needed to make this work:Dynamically create an instance and optionally attempt to load an Assembly (if not loaded)Load types into dynamic variablesUse Reflection for a few tasks like statics/enumsThe dynamic keyword in C# makes the formerly most difficult Reflection part - method calls and property assignments - fairly painless. But as cool as dynamic is it doesn't handle all aspects of Reflection. Specifically it doesn't deal with object activation, truly dynamic (string based) member activation or accessing of non instance members, so there's still a little bit of work left to do with Reflection.Dynamic Object InstantiationThe first step in getting the process rolling is to instantiate the type you need to work with. This might be a two step process - loading the instance from a string value, since we don't have a hard type reference and potentially having to load the assembly. Although the host project might have a reference to JSON.NET, that instance might have not been loaded yet since it hasn't been accessed yet. In ASP.NET this won't be a problem, since ASP.NET preloads all referenced assemblies on AppDomain startup, but in other executable project, assemblies are just in time loaded only when they are accessed.Instantiating a type is a two step process: Finding the type reference and then activating it. Here's the generic code out of my ReflectionUtils library I use for this:/// <summary> /// Creates an instance of a type based on a string. Assumes that the type's /// </summary> /// <param name="typeName">Common name of the type</param> /// <param name="args">Any constructor parameters</param> /// <returns></returns> public static object CreateInstanceFromString(string typeName, params object[] args) { object instance = null; Type type = null; try { type = GetTypeFromName(typeName); if (type == null) return null; instance = Activator.CreateInstance(type, args); } catch { return null; } return instance; } /// <summary> /// Helper routine that looks up a type name and tries to retrieve the /// full type reference in the actively executing assemblies. /// </summary> /// <param name="typeName"></param> /// <returns></returns> public static Type GetTypeFromName(string typeName) { Type type = null; // Let default name binding find it type = Type.GetType(typeName, false); if (type != null) return type; // look through assembly list var assemblies = AppDomain.CurrentDomain.GetAssemblies(); // try to find manually foreach (Assembly asm in assemblies) { type = asm.GetType(typeName, false); if (type != null) break; } return type; } To use this for loading JSON.NET I have a small factory function that instantiates JSON.NET and sets a bunch of configuration settings on the generated object. The startup code also looks for failure and tries loading up the assembly when it fails since that's the main reason the load would fail. Finally it also caches the loaded instance for reuse (according to James the JSON.NET instance is thread safe and quite a bit faster when cached). Here's what the factory function looks like in JsonSerializationUtils:/// <summary> /// Dynamically creates an instance of JSON.NET /// </summary> /// <param name="throwExceptions">If true throws exceptions otherwise returns null</param> /// <returns>Dynamic JsonSerializer instance</returns> public static dynamic CreateJsonNet(bool throwExceptions = true) { if (JsonNet != null) return JsonNet; lock (SyncLock) { if (JsonNet != null) return JsonNet; // Try to create instance dynamic json = ReflectionUtils.CreateInstanceFromString("Newtonsoft.Json.JsonSerializer"); if (json == null) { try { var ass = AppDomain.CurrentDomain.Load("Newtonsoft.Json"); json = ReflectionUtils.CreateInstanceFromString("Newtonsoft.Json.JsonSerializer"); } catch (Exception ex) { if (throwExceptions) throw; return null; } } if (json == null) return null; json.ReferenceLoopHandling = (dynamic) ReflectionUtils.GetStaticProperty("Newtonsoft.Json.ReferenceLoopHandling", "Ignore"); // Enums as strings in JSON dynamic enumConverter = ReflectionUtils.CreateInstanceFromString("Newtonsoft.Json.Converters.StringEnumConverter"); json.Converters.Add(enumConverter); JsonNet = json; } return JsonNet; }This code's purpose is to return a fully configured JsonSerializer instance. As you can see the code tries to create an instance and when it fails tries to load the assembly, and then re-tries loading.Once the instance is loaded some configuration occurs on it. Specifically I set the ReferenceLoopHandling option to not blow up immediately when circular references are encountered. There are a host of other small config setting that might be useful to set, but the default seem to be good enough in recent versions. Note that I'm setting ReferenceLoopHandling which requires an Enum value to be set. There's no real easy way (short of using the cardinal numeric value) to set a property or pass parameters from static values or enums. This means I still need to use Reflection to make this work. I'm using the same ReflectionUtils class I previously used to handle this for me. The function looks up the type and then uses Type.InvokeMember() to read the static property.Another feature I need is have Enum values serialized as strings rather than numeric values which is the default. To do this I can use the StringEnumConverter to convert enums to strings by adding it to the Converters collection.As you can see there's still a bit of Reflection to be done even in C# 4+ with dynamic, but with a few helpers this process is relatively painless.Doing the actual JSON ConversionFinally I need to actually do my JSON conversions. For the Utility class I need serialization that works for both strings and files so I created four methods that handle these tasks two each for serialization and deserialization for string and file.Here's what the File Serialization looks like:/// <summary> /// Serializes an object instance to a JSON file. /// </summary> /// <param name="value">the value to serialize</param> /// <param name="fileName">Full path to the file to write out with JSON.</param> /// <param name="throwExceptions">Determines whether exceptions are thrown or false is returned</param> /// <param name="formatJsonOutput">if true pretty-formats the JSON with line breaks</param> /// <returns>true or false</returns> public static bool SerializeToFile(object value, string fileName, bool throwExceptions = false, bool formatJsonOutput = false) { dynamic writer = null; FileStream fs = null; try { Type type = value.GetType(); var json = CreateJsonNet(throwExceptions); if (json == null) return false; fs = new FileStream(fileName, FileMode.Create); var sw = new StreamWriter(fs, Encoding.UTF8); writer = Activator.CreateInstance(JsonTextWriterType, sw); if (formatJsonOutput) writer.Formatting = (dynamic)Enum.Parse(FormattingType, "Indented"); writer.QuoteChar = '"'; json.Serialize(writer, value); } catch (Exception ex) { Debug.WriteLine("JsonSerializer Serialize error: " + ex.Message); if (throwExceptions) throw; return false; } finally { if (writer != null) writer.Close(); if (fs != null) fs.Close(); } return true; }You can see more of the dynamic invocation in this code. First I grab the dynamic JsonSerializer instance using the CreateJsonNet() method shown earlier which returns a dynamic. I then create a JsonTextWriter and configure a couple of enum settings on it, and then call Serialize() on the serializer instance with the JsonTextWriter that writes the output to disk. Although this code is dynamic it's still fairly short and readable.For full circle operation here's the DeserializeFromFile() version:/// <summary> /// Deserializes an object from file and returns a reference. /// </summary> /// <param name="fileName">name of the file to serialize to</param> /// <param name="objectType">The Type of the object. Use typeof(yourobject class)</param> /// <param name="binarySerialization">determines whether we use Xml or Binary serialization</param> /// <param name="throwExceptions">determines whether failure will throw rather than return null on failure</param> /// <returns>Instance of the deserialized object or null. Must be cast to your object type</returns> public static object DeserializeFromFile(string fileName, Type objectType, bool throwExceptions = false) { dynamic json = CreateJsonNet(throwExceptions); if (json == null) return null; object result = null; dynamic reader = null; FileStream fs = null; try { fs = new FileStream(fileName, FileMode.Open, FileAccess.Read); var sr = new StreamReader(fs, Encoding.UTF8); reader = Activator.CreateInstance(JsonTextReaderType, sr); result = json.Deserialize(reader, objectType); reader.Close(); } catch (Exception ex) { Debug.WriteLine("JsonNetSerialization Deserialization Error: " + ex.Message); if (throwExceptions) throw; return null; } finally { if (reader != null) reader.Close(); if (fs != null) fs.Close(); } return result; }This code is a little more compact since there are no prettifying options to set. Here JsonTextReader is created dynamically and it receives the output from the Deserialize() operation on the serializer.You can take a look at the full JsonSerializationUtils.cs file on GitHub to see the rest of the operations, but the string operations are very similar - the code is fairly repetitive.These generic serialization utilities isolate the dynamic serialization logic that has to deal with the dynamic nature of JSON.NET, and any code that uses these functions is none the wiser that JSON.NET is dynamically loaded.Using the JsonSerializationUtils WrapperThe final consumer of the SerializationUtils wrapper is an actual ConfigurationProvider, that is responsible for handling reading and writing JSON values to and from files. The provider is simple a small wrapper around the SerializationUtils component and there's very little code to make this work now:The whole provider looks like this:/// <summary> /// Reads and Writes configuration settings in .NET config files and /// sections. Allows reading and writing to default or external files /// and specification of the configuration section that settings are /// applied to. /// </summary> public class JsonFileConfigurationProvider<TAppConfiguration> : ConfigurationProviderBase<TAppConfiguration> where TAppConfiguration: AppConfiguration, new() { /// <summary> /// Optional - the Configuration file where configuration settings are /// stored in. If not specified uses the default Configuration Manager /// and its default store. /// </summary> public string JsonConfigurationFile { get { return _JsonConfigurationFile; } set { _JsonConfigurationFile = value; } } private string _JsonConfigurationFile = string.Empty; public override bool Read(AppConfiguration config) { var newConfig = JsonSerializationUtils.DeserializeFromFile(JsonConfigurationFile, typeof(TAppConfiguration)) as TAppConfiguration; if (newConfig == null) { if(Write(config)) return true; return false; } DecryptFields(newConfig); DataUtils.CopyObjectData(newConfig, config, "Provider,ErrorMessage"); return true; } /// <summary> /// Return /// </summary> /// <typeparam name="TAppConfig"></typeparam> /// <returns></returns> public override TAppConfig Read<TAppConfig>() { var result = JsonSerializationUtils.DeserializeFromFile(JsonConfigurationFile, typeof(TAppConfig)) as TAppConfig; if (result != null) DecryptFields(result); return result; } /// <summary> /// Write configuration to XmlConfigurationFile location /// </summary> /// <param name="config"></param> /// <returns></returns> public override bool Write(AppConfiguration config) { EncryptFields(config); bool result = JsonSerializationUtils.SerializeToFile(config, JsonConfigurationFile,false,true); // Have to decrypt again to make sure the properties are readable afterwards DecryptFields(config); return result; } }This incidentally demonstrates how easy it is to create a new provider for the West Wind Application Configuration component. Simply implementing 3 methods will do in most cases.Note this code doesn't have any dynamic dependencies - all that's abstracted away in the JsonSerializationUtils(). From here on, serializing JSON is just a matter of calling the static methods on the SerializationUtils class.Already, there are several other places in some other tools where I use JSON serialization this is coming in very handy. With a couple of lines of code I was able to add JSON.NET support to an older AJAX library that I use replacing quite a bit of code that was previously in use. And for any other manual JSON operations (in a couple of apps I use JSON Serialization for 'blob' like document storage) this is also going to be handy.Performance?Some of you might be thinking that using dynamic and Reflection can't be good for performance. And you'd be right… In performing some informal testing it looks like the performance of the native code is nearly twice as fast as the dynamic code. Most of the slowness is attributable to type lookups. To test I created a native class that uses an actual reference to JSON.NET and performance was consistently around 85-90% faster with the referenced code. This will change though depending on the size of objects serialized - the larger the object the more processing time is spent inside the actual dynamically activated components and the less difference there will be. Dynamic code is always slower, but how much it really affects your application primarily depends on how frequently the dynamic code is called in relation to the non-dynamic code executing. In most situations where dynamic code is used 'to get the process rolling' as I do here the overhead is small enough to not matter.All that being said though - I serialized 10,000 objects in 80ms vs. 45ms so this is hardly slouchy performance. For the configuration component speed is not that important because both read and write operations typically happen once on first access and then every once in a while. But for other operations - say a serializer trying to handle AJAX requests on a Web Server one would be well served to create a hard dependency.Dynamic Loading - Worth it?Dynamic loading is not something you need to worry about but on occasion dynamic loading makes sense. But there's a price to be paid in added code  and a performance hit which depends on how frequently the dynamic code is accessed. But for some operations that are not pivotal to a component or application and are only used under certain circumstances dynamic loading can be beneficial to avoid having to ship extra files adding dependencies and loading down distributions. These days when you create new projects in Visual Studio with 30 assemblies before you even add your own code, trying to keep file counts under control seems like a good idea. It's not the kind of thing you do on a regular basis, but when needed it can be a useful option in your toolset… © Rick Strahl, West Wind Technologies, 2005-2013Posted in .NET  C#   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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  • New White Paper: Advanced Uses of Oracle Enterprise Manager 12c (published AUGUST 2013)

    - by PorusHH_OCM11g10g
    Friends,I am pleased to say a new Oracle white paper of mine has been published on 1st August 2013: White Paper: Advanced Uses of Oracle Enterprise Manager 12c This white paper includes information on EM12c Release 3 (12.1.0.3) and Managing Database 12c with EM12c Release 3.This white paper is also currently visible in the main Oracle Enterprise Manager page:http://www.oracle.com/us/products/enterprise-manager/index.htmlHappy Reading!!Regards,Porus.

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  • xsltproc killed, out of memory

    - by David Parks
    I'm trying to split up a 13GB xml file into small ~50MB xml files with this XSLT style sheet. But this process kills xsltproc after I see it taking up over 1.7GB of memory (that's the total on the system). Is there any way to deal with huge XML files with xsltproc? Can I change my style sheet? Or should I use a different processor? Or am I just S.O.L.? <xsl:stylesheet xmlns:xsl="http://www.w3.org/1999/XSL/Transform" version="1.0" xmlns:exsl="http://exslt.org/common" extension-element-prefixes="exsl" xmlns:fn="http://www.w3.org/2005/xpath-functions"> <xsl:output method="xml" indent="yes"/> <xsl:strip-space elements="*"/> <xsl:param name="block-size" select="75000"/> <xsl:template match="/"> <xsl:copy> <xsl:apply-templates select="mysqldump/database/table_data/row[position() mod $block-size = 1]" /> </xsl:copy> </xsl:template> <xsl:template match="row"> <exsl:document href="chunk-{position()}.xml"> <add> <xsl:for-each select=". | following-sibling::row[position() &lt; $block-size]" > <doc> <xsl:for-each select="field"> <field> <xsl:attribute name="name"><xsl:value-of select="./@name"/></xsl:attribute> <xsl:value-of select="."/> </field> <xsl:text>&#xa;</xsl:text> </xsl:for-each> </doc> </xsl:for-each> </add> </exsl:document> </xsl:template>

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  • Ashamed to admit using jQuery?

    - by Matt Stevens
    Something I've noticed over the past few weeks is how many big commercial websites use jQuery combined with lots of plugins - but don't admit it. They will rename the main library to something obscure, as well as the plugins. Quite a few will even remove the comments that contain the MIT/GPL license information. (just noticed today that odeon.co.uk have done exactly this) Why are they doing this? are they abashed by the face that they are using a free and open source library?

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  • BizTalk 360 Alarms, How do you configure yours?

    - by Michael Stephenson
    Originally posted on: http://geekswithblogs.net/michaelstephenson/archive/2013/06/18/153157.aspxIve recently written a guest post for BizTalk 360 on their blog about how customers may configure BizTalk 360 Alarms to optimize getting the right information to the right type of support people.This is my thoughts on how users of BTS 360 can get the best value out of BizTalk 360 alarmshttp://blogs.biztalk360.com/what-are-the-different-types-of-alarms-alerts-you-should-configure-in-biztalk360/

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  • Why Website Building is Valuable

    What is a website? Basically a website is a space in the computer which speaks of who you are. It serves an online brochure where you can see all the information you need 24/7. It is through the website where you can tell what a business or a product is.

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  • Creating the Completely Customized World Just for YOU

    - by divya.malik
    OK so not a customized world, but do you know what goes into creating that customized web store front for you? How do you get those additional offers from vendors when you call in for service or when you are browsing a storefront. This is what is has been happening behind the scenes.  When a customer calls in a contact center for service, at the end of the conversation, they are offered a new product, or service. But what just transpired was that the CRM system that was in place had routed the call to the right agent, the agent got the pop up screen with the customer information, and the call request  was handled. Then came the decision point to cross-sell and up-sell, The agent got some recommended offers that were created based on analyzed data (this data had been put into a data warehouse, modeled, profiled and rules were implemented e.g.. People with profile X like product Y).  But with this system, what happens is that analytics can be applied to a very small subset. Now comes Real Time Decisioning (RTD), this helps companies make optimal decisions in the context of transactional systems. It enables companies to improve business processes with real time intelligence on every single transaction. RTD is like a service plug-in that you put at the back of your transactional systems and that you  ping to get a recommendation.  It listens to business process flows and data moving through the process, getting all that data, processes all that you can do with that data, and gives out out various offers. It takes a process centric view of analytics rather than just a data centric view. It continuously observes and learns from ever-changing customer behavior and applies those insights to providing real-time decisions and recommendations at any customer touch point. At Oracle we define Real Time Decisioning as “ The solution that addresses a business issue faced by all organizations : how to make accurate decisions, using the most up to date information, in real time…consistently and in large volumes”. Here is a video on recommendation engines that are benefiting from real time decisioning today and see how it is helping online vendors.

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  • Consultez votre compte Hotmail dans Microsoft Outlook 2010 grâce au nouveau connecteur

    Bonjour, Voici une information qui nous a été remontée par Franck Halmaert, responsable du lancement d'Office 2010. Nul doute qu'elle ravira les utilisateurs d'Outlook 2010 possédant une adresse @hotmail. Citation: Le nouveau connecteur gratuit Outlook-Hotmail vient de sortir ! Vous pouvez alors bénéficier du confort d'Outlook 2010 pour communiquer avec le service de messagerie Hotmail. A télécharger sur :

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  • Learn more about MDX every day

    - by Marco Russo (SQLBI)
    I started learning MDX in 1999 and after so many years of using it and teaching it to other people, I still discover something new every day. Not only because I use it in strange ways (well, this doesn’t happen every day, at least!) but because there are other interesting information to read. Jeffrey Wang just published another interesting blog about data prefetching in MDX, which explains very well some strange behavior that sometime I observed in some customer cube. I never had a clear explanation...(read more)

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  • Adding Actions to a Cube in SQL Server Analysis Services 2008

    Actions are powerful way of extending the value of SSAS cubes for the end user. They can click on a cube or portion of a cube to start an application with the selected item as a parameter, or to retrieve information about the selected item. Actions haven't been well-documented until now; Robert Sheldon once more makes everything clear.

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  • Example sites which use UCC certificates

    - by Brian
    Can anyone point me to a few sites that make use of a UCC (SAN) certificates? I tried to search for this but found a lot of information about UCC certficates without any examples. As a sanity check before buying/configuring a UCC certificate, I wish to do some basic testing to determine exactly how the certificate will look in different browsers. Yes, I realize I could just use makecert instead. I would rather just look at them in the wild.

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  • Are there any memorization techniques that exist for programmers? [closed]

    - by Akromyk
    I just watched this video on Ted.com entitled: Joshua Foer: Feats of memory anyone can do and it got me thinking about memory from a programmers perspective. There are so many abstract concepts and syntactic nuances we encounter daily, and yet we still manage to remember enough information to be productive. The memory palace may help in remembering someone's name or a random story but are there any memorization techniques that can better aid programmers?

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  • Getting developers and support to work together

    - by Matt Watson
    Agile development has ushered in the norm of rapid iterations and change within products. One of the biggest challenges for agile development is educating the rest of the company. At my last company our biggest challenge was trying to continually train 100 employees in our customer support and training departments. It's easy to write release notes and email them to everyone. But for complex software products, release notes are not usually enough detail. You really have to educate your employees on the WHO, WHAT, WHERE, WHY, WHEN of every item. If you don't do this, you end up with customer service people who know less about your product than your users do. Ever call a company and feel like you know more about their product than their customer service people do? Yeah. I'm talking about that problem.WHO does the change effect?WHAT was the actual change?WHERE do I find the change in the product?WHY was the change made? (It's hard to support something if you don't know why it was done.)WHEN will the change be released?One thing I want to stress is the importance of the WHY something was done. For customer support people to be really good at their job, they need to understand the product and how people use it. Knowing how to enable a feature is one thing. Knowing why someone would want to enable it, is a whole different thing and the difference in good customer service. Another challenge is getting support people to better test and document potential bugs before escalating them to development. Trying to fix bugs without examples is always fun... NOT. They might as well say "The sky is falling, please fix it!"We need to over train the support staff about product changes and continually stress how they document and test potential product bugs. You also have to train the sales staff and the marketing team. Then there is updating sales materials, your website, product documentation and other items there are always out of date. Every product release causes this vicious circle of trying to educate the rest of the company about the changes.Do we need to record a simple video explaining the changes and email it to everyone? Maybe we should  use a simple online training type app to help with this problem. Ultimately the struggle is taking the time to do the training, but it is time well spent. It may save you a lot of time answering questions and fixing bugs later. How do we efficiently transfer key product knowledge from developers and product owners to the rest of the company? How have you solved these issues at your company?

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  • Partner Webinar Series CRM/CX Best Practices - Each Friday - 10am PST

    - by Richard Lefebvre
    A CRM/CX Best Practices Webinar will be led each week by the Oracle CRM/CX Sales Consulting team and focus on Demo best practices and previews Lessons Learned from Sales Cycles Competitive & product/solution positioning information Product updates& progress Replays are available from the webinar's portal. Please see the agenda and webinar details here and join us to learn about a new CX topic each Friday at 10am PT.

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  • ZTE USB Modem AC2736, connection not possible in Ubuntu 12.04.1 LTS

    - by Fredo
    It's a long post but nearly covers all my experiments and changes I did to my NM. Hope the information is complete and if there are still question, more information can be provided. I've a ZTE AC2736 USB Modem (CDMA modem) which worked fine in Ubuntu 10.04 /11.10. I recently switched to 12.04.1 (precise pangolin). after the switch the first issue I faced was to connect to internet using my USB modem (ISP: Reliance Brand: Netconnect). Tried to run the drivers provided by Reliance but they are old and won't support Kernel 2.6.30 above. since the code was not downloaded with ISO image (of 12.04) i couldn't compile the files provided in such driver. lsusb does detect it as Modem with output similar to 19d2:fff1 ZTE CDMA technologies inc. (or similar as i didn't note it down) If it is detected as USB storage it shows 19d2:fff5 (as per few online forums, i may be wrong here). I used the network Manager and configured the modem to dial #777 (default) and the ISP provided username:password combination. It tries to connect to internet (3-4 times automatically)but fails to get online. once I was able to connect in the monring hours and the message was flashed 'registered on CDMA home network'. I was able to run an update. the kernel was updated with 3.0.2 -pae OR something similar (can find out if required). I surfed the net for about 2 hours later before restarting. After the restart, again the Modem was not able to get me online. I kept trying for many times. I tried changing the setting in NM. One evening after dark I was able to connect to network with same message flash 'registered on CDMA home network' (the message was similar, i'm not precise here,sorry). I was able to surf the net for nearly 3 hours before I switched off my Laptop. I'm not able to get online after that day, It's been 3 days now. I'll try the observered theory of late/early hours sometime soon as mentioned below. Laptop configuration : Make: Lenovo Model: B480 Processor: Intel B950 RAM: 4G DDR3 HDD: 500 G Broadcom Wireless/Bluetooth/Ethernet LAN OS: FreeDOS / Ubuntu 12.04 LTS (dualboot) Kernel 3.0.2-pae Obeservation : I'm able to connect to internet in those hours when generally the speed is high (low usage by other network (wireless) users). like in early mornings or late nights. This is strange as connection should not be dependent on bandwidth usage. Any help would be appraciated to fix this issue. before I decide to cahnge the OS or ISP.

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  • Want to See the Future?

    - by Oracle Staff
    You won't need this to see what's happening in September. Let the new Oracle OpenWorld 2010, JavaOne, and Oracle Develop 2010 Content Catalog be your guide. You can quickly get information on more than 2,000 sessions and 400 partner exhibitors at the September conferences. Learn about speakers, demos, preconference programs, and much more. View the Content Catalog today. To register, visit the Oracle OpenWorld 2010 , JavaOne, and Oracle Develop 2010 Websites.

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  • A bunch of SharePoint 2010 Videos

    Ad:: SharePoint 2007 Training in .NET 3.5 technologies (more information). This feed URL has been discontinued. Please update your reader's URL to : http://feeds.feedburner.com/winsmarts Read full article .... ...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Des chercheurs conçoivent un nano disque pour conserver l'histoire de l'humanité, une prouesse technique remarquable

    Des chercheurs conçoivent un nano disque pour conserver l'histoire de l'humanité, une prouesse technique remarquable Des chercheurs hollandais et allemands ont conçu un disque ultra fin et très résistant intégrant des données relatives à l'espèce humaine, sous la forme d'un QR code. Le disque a été spécialement conçu pour le Human Document Project, une initiative lancée en 2002 par un consortium d'institutions européennes pour la création d'une bibliothèque numérique qui restera après la...

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  • Clone an Azure VM using Powershell

    - by jamiet
    In a few months time I will, in association with Technitrain, be running a training course entitled Introduction to SQL Server Data Tools. I am currently working on putting together some hands-on lab material for the course delegates and have decided that in order to save time in asking people to install software during the course I am simply going to prepare a virtual machine (VM) containing all the software and lab material for each delegate to use. Given that I am an MSDN subscriber it makes sense to use Windows Azure to host those VMs given that it will be close to, if not completely, free to do so. What I don’t want to do however is separately build a VM for each delegate, I would much rather build one VM and clone it for each delegate. I’ve spent a bit of time figuring out how to do this using Powershell and in this blog post I am sharing a script that will: Prompt for some information (Azure credentials, Azure subscription name, VM name, username & password, etc…) Create a VM on Azure using that information Prompt you to sysprep the VM and image it (this part can’t be done with Powershell so has to be done manually, a link to instructions is provided in the script output) Create three new VMs based on the image Remove those three VMs Simply download the script and execute it within Powershell, assuming you have an Azure account it should take about 20minutes to execute (spinning up VMs and shutting the down isn’t instantaneous). If you experience any issues please do let me know. There are additional notes below. Hope this is useful! @Jamiet  Notes: Obviously there isn’t a lot of point in creating some new VMs and then instantly deleting them. However, this demo script does provide everything you need should you want to do any of these operations in isolation. The names of the three VMs that get created will be suffixed with 001, 002, 003 but you can edit the script to call them whatever you like. The script doesn’t totally clean up after itself. If you specify a service name & storage account name that don’t already exist then it will create them however it won’t remove them when everything is complete. The created image file will also not be deleted. Removing these items can be done by visiting http://manage.windowsazure.com. When creating the image, ensure you use the correct name (the script output tells you what name to use): Here are some screenshots taken from running the script: When the third and final VM gets removed you are asked to confirm via this dialog: Select ‘Yes’

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  • Class Design -- Multiple Calls from One Method or One Call from Multiple Methods?

    - by Andrew
    I've been working on some code recently that interfaces with a CMS we use and it's presented me with a question on class design that I think is applicable in a number of situations. Essentially, what I am doing is extracting information from the CMS and transforming this information into objects that I can use programatically for other purposes. This consists of two steps: Retrieve the data from the CMS (we have a DAL that I use, so this is essentially just specifying what data from the CMS I want--no connection logic or anything like that) Map the parsed data to my own [C#] objects There are basically two ways I can approach this: One call from multiple methods public void MainMethodWhereIDoStuff() { IEnumerable<MyObject> myObjects = GetMyObjects(); // Do other stuff with myObjects } private static IEnumerable<MyObject> GetMyObjects() { IEnumerable<CmsDataItem> cmsDataItems = GetCmsDataItems(); List<MyObject> mappedObjects = new List<MyObject>(); // do stuff to map the CmsDataItems to MyObjects return mappedObjects; } private static IEnumerable<CmsDataItem> GetCmsDataItems() { List<CmsDataItem> cmsDataItems = new List<CmsDataItem>(); // do stuff to get the CmsDataItems I want return cmsDataItems; } Multiple calls from one method public void MainMethodWhereIDoStuff() { IEnumerable<CmsDataItem> cmsDataItems = GetCmsDataItems(); IEnumerable<MyObject> myObjects = GetMyObjects(cmsDataItems); // do stuff with myObjects } private static IEnumerable<MyObject> GetMyObjects(IEnumerable<CmsDataItem> itemsToMap) { // ... } private static IEnumerable<CmsDataItem> GetCmsDataItems() { // ... } I am tempted to say that the latter is better than the former, as GetMyObjects does not depend on GetCmsDataItems, and it is explicit in the calling method the steps that are executed to retrieve the objects (I'm concerned that the first approach is kind of an object-oriented version of spaghetti code). On the other hand, the two helper methods are never going to be used outside of the class, so I'm not sure if it really matters whether one depends on the other. Furthermore, I like the fact that in the first approach the objects can be retrieved from one line-- most likely anyone working with the main method doesn't care how the objects are retrieved, they just need to retrieve the objects, and the "daisy chained" helper methods hide the exact steps needed to retrieve them (in practice, I actually have a few more methods but am still able to retrieve the object collection I want in one line). Is one of these methods right and the other wrong? Or is it simply a matter of preference or context dependent?

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  • Cumulative Update packages for SQL Server 2008 are available now: CU7 for SQL2008 SP2 and CU2 for SQL2008 SP3

    - by ssqa.net
    Another instalment of Cumulative Update package for SQL Server 2008 SP3 is available now, which is CU2 and the build number is known as 10.00.5768.00. As usual this CU2 for SQL2008 SP3 contains hotfixes for issues that were fixed after the release of SQL Server 2008 Service Pack 3 (SP3). KBA2633143 list the following article numbers about more information on the fixes: VSTS bug number KB article number Description 794387 2522893 (http://support.microsoft.com/kb/2522893/ ) FIX: A backup operation...(read more)

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  • A Few Cool Things You Can Identify Using the Default Trace

    If you are running an instance of SQL Server 2005 and above then most likely that instance is running the default trace. This default trace is a canned Profiler server side trace that automatically starts up when SQL Server starts. In this article Greg Larsen explains more about the default trace and shows you how to glean some event information from the trace files created by this background trace process.

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