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  • Impatient Customers Make Flawless Service Mission Critical for Midsize Companies

    - by Richard Lefebvre
    At times, I can be an impatient customer. But I’m not alone. Research by The Social Habit shows that among customers who contact a brand, product, or company through social media for support, 32% expect a response within 30 minutes and 42% expect a response within 60 minutes! 70% of respondents to another study expected their complaints to be addressed within 24 hours, irrespective of how they contacted the company. I was intrigued when I read a recent blog post by David Vap, Group Vice President of Product Development for Oracle Service Cloud. It’s about “Three Secrets to Innovation” in customer service. In David’s words: 1) Focus on making what’s hard simple 2) Solve real problems for real people 3) Don’t just spin a good vision. Do something about it  I believe midsize companies have a leg up in delivering on these three points, mainly because they have no other choice. How can you grow a business without listening to your customers and providing flawless service? Big companies are often weighed down by customer service practices that have been churning in bureaucracy for years or even decades. When the all-in-one printer/fax/scanner I bought my wife for Christmas (call me a romantic) failed after sixty days, I wasted hours of my time navigating the big brand manufacturer’s complex support and contact policies only to be offered a refurbished replacement after I shipped mine back to them. There was not a happy ending. Let's just say my wife still doesn't have a printer.  Young midsize companies need to innovate to grow. Established midsize company brands need to innovate to survive and reach the next level. Midsize Customer Case Study: The Boston Globe The Boston Globe, established in 1872 and the winner of 22 Pulitzer Prizes, is fighting the prevailing decline in the newspaper industry. Businessman John Henry invested in the Globe in 2013 because he, “…believes deeply in the future of this great community, and the Globe should play a vital role in determining that future”. How well the paper executes on its bold new strategy is truly mission critical—a matter of life or death for an industry icon. This customer case study tells how Oracle’s Service Cloud is helping The Boston Globe “do something about” and not just “spin” it’s strategy and vision via improved customer service. For example, Oracle RightNow Chat Cloud Service is now the preferred support channel for its online environments. The average e-mail or phone call can take three to four minutes to complete while the average chat is only 30 to 40 seconds. It’s a great example of one company leveraging technology to make things simpler to solve real problems for real people. Related: Oracle Cloud Service a leader in The Forrester Wave™: Customer Service Solutions For Small And Midsize Teams, Q2 2014

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  • Breaking 1NF to model subset constraints. Does this sound sane?

    - by Chris Travers
    My first question here. Appologize if it is in the wrong forum but this seems pretty conceptual. I am looking at doing something that goes against conventional wisdom and want to get some feedback as to whether this is totally insane or will result in problems, so critique away! I am on PostgreSQL 9.1 but may be moving to 9.2 for this part of this project. To re-iterate: Does it seem sane to break 1NF in this way? I am not looking for debugging code so much as where people see problems that this might lead. The Problem In double entry accounting, financial transactions are journal entries with an arbitrary number of lines. Each line has either a left value (debit) or a right value (credit) which can be modelled as a single value with negatives as debits and positives as credits or vice versa. The sum of all debits and credits must equal zero (so if we go with a single amount field, sum(amount) must equal zero for each financial journal entry). SQL-based databases, pretty much required for this sort of work, have no way to express this sort of constraint natively and so any approach to enforcing it in the database seems rather complex. The Write Model The journal entries are append only. There is a possibility we will add a delete model but it will be subject to a different set of restrictions and so is not applicable here. If and when we allow deletes, we will probably do them using a simple ON DELETE CASCADE designation on the foreign key, and require that deletes go through a dedicated stored procedure which can enforce the other constraints. So inserts and selects have to be accommodated but updates and deletes do not for this task. My Proposed Solution My proposed solution is to break first normal form and model constraints on arrays of tuples, with a trigger that breaks the rows out into another table. CREATE TABLE journal_line ( entry_id bigserial primary key, account_id int not null references account(id), journal_entry_id bigint not null, -- adding references later amount numeric not null ); I would then add "table methods" to extract debits and credits for reporting purposes: CREATE OR REPLACE FUNCTION debits(journal_line) RETURNS numeric LANGUAGE sql IMMUTABLE AS $$ SELECT CASE WHEN $1.amount < 0 THEN $1.amount * -1 ELSE NULL END; $$; CREATE OR REPLACE FUNCTION credits(journal_line) RETURNS numeric LANGUAGE sql IMMUTABLE AS $$ SELECT CASE WHEN $1.amount > 0 THEN $1.amount ELSE NULL END; $$; Then the journal entry table (simplified for this example): CREATE TABLE journal_entry ( entry_id bigserial primary key, -- no natural keys :-( journal_id int not null references journal(id), date_posted date not null, reference text not null, description text not null, journal_lines journal_line[] not null ); Then a table method and and check constraints: CREATE OR REPLACE FUNCTION running_total(journal_entry) returns numeric language sql immutable as $$ SELECT sum(amount) FROM unnest($1.journal_lines); $$; ALTER TABLE journal_entry ADD CONSTRAINT CHECK (((journal_entry.running_total) = 0)); ALTER TABLE journal_line ADD FOREIGN KEY journal_entry_id REFERENCES journal_entry(entry_id); And finally we'd have a breakout trigger: CREATE OR REPLACE FUNCTION je_breakout() RETURNS TRIGGER LANGUAGE PLPGSQL AS $$ BEGIN IF TG_OP = 'INSERT' THEN INSERT INTO journal_line (journal_entry_id, account_id, amount) SELECT NEW.id, account_id, amount FROM unnest(NEW.journal_lines); RETURN NEW; ELSE RAISE EXCEPTION 'Operation Not Allowed'; END IF; END; $$; And finally CREATE TRIGGER AFTER INSERT OR UPDATE OR DELETE ON journal_entry FOR EACH ROW EXECUTE_PROCEDURE je_breaout(); Of course the example above is simplified. There will be a status table that will track approval status allowing for separation of duties, etc. However the goal here is to prevent unbalanced transactions. Any feedback? Does this sound entirely insane? Standard Solutions? In getting to this point I have to say I have looked at four different current ERP solutions to this problems: Represent every line item as a debit and a credit against different accounts. Use of foreign keys against the line item table to enforce an eventual running total of 0 Use of constraint triggers in PostgreSQL Forcing all validation here solely through the app logic. My concerns are that #1 is pretty limiting and very hard to audit internally. It's not programmer transparent and so it strikes me as being difficult to work with in the future. The second strikes me as being very complex and required a series of contraints and foreign keys against self to make work, and therefore it strikes me as complex, hard to sort out at least in my mind, and thus hard to work with. The fourth could be done as we force all access through stored procedures anyway and this is the most common solution (have the app total things up and throw an error otherwise). However, I think proof that a constraint is followed is superior to test cases, and so the question becomes whether this in fact generates insert anomilies rather than solving them. If this is a solved problem it isn't the case that everyone agrees on the solution....

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  • WebCenter Customer Spotlight: Guizhou Power Grid Company

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryGuizhou Power Grid Company is responsible for power grid planning, construction, management, and power distribution in Guizhou Province, serving 39 million people. Giuzhou has 49,823 employees and an annual revenue of over $5 Billion. The business objectives were to consolidate information contained in disparate systems into a single knowledge repository and provide a safe and efficient way for staff and managers to access, query, share, manage, and store business information. Guizhou Power Grid Company saved more than US$693,000 in storage costs, reduced  average search times from 180 seconds to 5 seconds and solved 80% to 90% of technology and maintenance issues by searching the Oracle WebCenter Content management system. Company OverviewA wholly owned subsidiary of China Southern Power Grid Company Limited, Guizhou Power Grid Company is responsible for power grid planning, construction, management, and power distribution in Guizhou Province, serving 39 million people. Giuzhou has 49,823 employees and an annual revenue of over $5 Billion. Business ChallengesThe business objectives were to consolidate information contained in disparate systems, such as the customer relationship management and power grid management systems, into a single knowledge repository and provide a safe and efficient way for staff and managers to access, query, share, manage, and store business information. Solution DeployedGuizhou Power Grid Company  implemented Oracle WebCenter Content to build a content management system that enabled the secure, integrated management and storage of information, such as documents, records, images, Web content, and digital assets. The content management solution was integrated with the power grid, customer service, maintenance, and other business systems, as well as the corporate Web site. Business Results Saved more than US$693,000 in storage costs and shortened the material distribution time by integrating the knowledge management solution with the power grid, customer service, maintenance, and other business systems, as well as the corporate Web site Enabled staff to search 31,650 documents using catalogs, multidimensional attributes, and knowledge maps, reducing average search times from 180 seconds to 5 seconds and saving approximately 1,539 hours in annual search time Gained comprehensive document management, format transformation, security, and auditing capabilities Enabled users to upload new documents and supervisors to check the accuracy of these documents online, resulting in improved information quality control Solved 80% to 90% of technology and maintenance issues by searching the Oracle content management system for information, ensuring IT staff can respond quickly to users’ technical problems Improved security by using role-based access controls to restrict access to confidential documents and information Supported the efficient classification of corporate knowledge by using Oracle’s metadata functions to collect, tag, and archive documents, images, Web content, and digital assets “We chose Oracle WebCenter Content, as it is an outstanding integrated content management platform. It has allowed us to establish a system to access, query, share, manage, and store our corporate assets. This has laid a solid foundation for Guizhou Power Grid Company to improve management practices.” Luo Sixi, Senior Information Consultant, Guizhou Power Grid Company Additional Information Guizhou Power Grid Company Customer Snapshot Oracle WebCenter Content

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  • Most Innovative IDM Projects: Awards at OpenWorld

    - by Tanu Sood
    On Tuesday at Oracle OpenWorld 2012, Oracle recognized the winners of Innovation Awards 2012 at a ceremony presided over by Hasan Rizvi, Executive Vice President at Oracle. Oracle Fusion Middleware Innovation Awards recognize customers for achieving significant business value through innovative uses of Oracle Fusion Middleware offerings. Winners are selected based on the uniqueness of their business case, business benefits, level of impact relative to the size of the organization, complexity and magnitude of implementation, and the originality of architecture. This year’s Award honors customers for their cutting-edge solutions driving business innovation and IT modernization using Oracle Fusion Middleware. The program has grown over the past 6 years, receiving a record number of nominations from customers around the globe. The winners were selected by a panel of judges that ranked each nomination across multiple different scoring categories. Congratulations to both Avea and ETS for winning this year’s Innovation Award for Identity Management. Identity Management Innovation Award 2012 Winner – Avea Company: Founded in 2004, AveA is the sole GSM 1800 mobile operator of Turkey and has reached a nationwide customer base of 12.8 million as of the end of 2011 Region: Turkey (EMEA) Products: Oracle Identity Manager, Oracle Identity Analytics, Oracle Access Management Suite Business Drivers: ·         To manage the agility and scale required for GSM Operations and enable call center efficiency by enabling agents to change their identity profiles (accounts and entitlements) rapidly based on call load. ·         Enhance user productivity and call center efficiency with self service password resets ·         Enforce compliance and audit reporting ·         Seamless identity management between AveA and parent company Turk Telecom Innovation and Results: ·         One of the first Sun2Oracle identity management migrations designed for high performance provisioning and trusted reconciliation built with connectors developed on the ICF architecture that provides custom user interfaces for  dynamic and rapid management of roles and entitlements along with entitlement level attestation using closed loop remediation between Oracle Identity Manager and Oracle Identity Analytics. ·         Dramatic reduction in identity administration and call center password reset tasks leading to 20% reduction in administration costs and 95% reduction in password related calls. ·         Enhanced user productivity by up to 25% to date ·         Enforced enterprise security and reduced risk ·         Cost-effective compliance management ·         Looking to seamlessly integrate with parent and sister companies’ infrastructure securely. Identity Management Innovation Award 2012 Winner – Education Testing Service (ETS)       See last year's winners here --Company: ETS is a private nonprofit organization devoted to educational measurement and research, primarily through testing. Region: U.S.A (North America) Products: Oracle Access Manager, Oracle Identity Federation, Oracle Identity Manager Business Drivers: ETS develops and administers more than 50 million achievement and admissions tests each year in more than 180 countries, at more than 9,000 locations worldwide.  As the business becomes more globally based, having a robust solution to security and user management issues becomes paramount. The organizations was looking for: ·         Simplified user experience for over 3000 company users and more than 6 million dynamic student and staff population ·         Infrastructure and administration cost reduction ·         Managing security risk by controlling 3rd party access to ETS systems ·         Enforce compliance and manage audit reporting ·         Automate on-boarding and decommissioning of user account to improve security, reduce administration costs and enhance user productivity ·         Improve user experience with simplified sign-on and user self service Innovation and Results: 1.    Manage Risk ·         Centralized system to control user access ·         Provided secure way of accessing service providers' application using federated SSO. ·         Provides reporting capability for auditing, governance and compliance. 2.    Improve efficiency ·         Real-Time provisioning to target systems ·         Centralized provisioning system for user management and access controls. ·         Enabling user self services. 3.    Reduce cost ·         Re-using common shared services for provisioning, SSO, Access by application reducing development cost and time. ·         Reducing infrastructure and maintenance cost by decommissioning legacy/redundant IDM services. ·         Reducing time and effort to implement security functionality in business applications (“onboard” instead of new development). ETS was able to fold in new and evolving requirement in addition to the initial stated goals realizing quick ROI and successfully meeting business objectives. Congratulations to the winners once again. We will be sure to bring you more from these Innovation Award winners over the next few months.

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  • jQuery Templates, Data Link

    - by Renso
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Query Templates, Data Link, and Globalization I am sure you must have read Scott Guthrie’s blog post about jQuery support and officially supporting jQuery's templating, data linking and globalization, if not here it is: jQuery Templating Since we are an open source shop and use jQuery and jQuery plugins extensively to say the least, decided to look into the templating a bit and see what data linking is all about. For those not familiar with those terms here is the summary, plenty of material out there on what it is, but here is what in my experience it means: jQuery Templating: A templating engine that allows you to specify a client-side template where you indicate which properties/tags you want dynamically updated. You in a sense specify which parts of the html is dynamic and since it is pluggable you are able to use tools data jQuery data linking and others to let it sync up your template with data. What makes it more powerful is that you can easily work with rows of data, adding and removing rows. Once the template has been generated, which you do dynamically on a client-side event, you then append/inject the resulting template somewhere in your DOM, like for example you would get a JSON object from the database, map it to your template, it populates the template with your data in the indicated places, and then let’s say for example append it to a row in a table. I have not found it that useful for lets say a single record of data since you could easily just get a partial view from the server via an html type ajax call. It really shines when you dynamically add/remove rows from a list in the DOM. I have not found an alternative that meets the functionality of the jQuery template and helps of course that Microsoft officially supports it. In future versions of the jQuery plug-in it may even ship as part of the standard jQuery library and with future versions of Visual Studio. jQuery Data Linking: In short I was fascinated by it initially by how with one line of code I can sync up my JSON object with my form elements. That's where my enthusiasm stopped. It was one-line to let is deal with syncing up your form with your JSON object, but it is not bidirectional as they state and I tried all the work arounds they suggested and none of them work. The problem is that when you update your JSON object it DOES NOT sync it up with your form. In an example, accounts are being edited client side by selecting the account from a list by clicking on the row, it then fetches the entire account JSON object via ajax json-type call and then refreshes the form with the account’s details from the new JSON object. What is the use of syncing up my JSON with the form if I still have to programmatically sync up my new JSON object with each DOM property?! So you may ask: “what is the alternative”? Good question and the same one I was pondering, maybe I can just use it for keeping my from n sync with my JSON object so I can post that JSON object back to the server and update my database. That’s when I discovered Knockout: Knockout It addresses the issues mentioned above and also supports event handling through the observer pattern. Not wanting to go into detail here, Steve Sanderson, the creator of Knockout, has already done a terrific job of that, thanks Steve for a great plug-in! Best of all it integrates perfectly with the jQuery Templating engine as well. I have not found an alternative to this plugin that supports the depth and width of functionality and would recommend it to anyone. The only drawback is the embedded html attributes (data-bind=””) tags that you have to add to the HTML, in my opinion tying your behavior to your HTML, where I like to separate behavior from HTML as well as CSS, so the HTML is purely to define content, not styling or behavior. But there are plusses to this as well and also a nifty work around to this that I will just shortly mention here with an example. Instead of data binding an html tag with knockout event handling like so:  <%=Html.TextBox("PrepayDiscount", String.Empty, new { @class = "number" })%>   Do: <%=Html.DataBoundTextBox("PrepayDiscount", String.Empty, new { @class = "number" })%>   The html extension above then takes care of the internals and you could then swap Knockout for something else if you want to inside the extension and keep the HTML plugin agnostic. Here is what the extension looks like, you can easily build a whole library to support all kinds of data binding options from this:      public static class HtmlExtensions       {         public static MvcHtmlString DataBoundTextBox(this HtmlHelper helper, string name, object value, object htmlAttributes)         {             var dic = new RouteValueDictionary(htmlAttributes);             dic.Add("data-bind", String.Format("value: {0}", name));             return helper.TextBox(name, value, dic);         }       }   Hope this helps in making a decision when and where to consider jQuery templating, data linking and Knockout.

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  • Wireframing: A Day In the Life of UX Workshop at Oracle

    - by ultan o'broin
    The Oracle Applications User Experience team's Day in the Life (DITL) of User Experience (UX) event was run in Oracle's Redwood Shores HQ for Oracle Usability Advisory Board (OUAB) members. I was charged with putting together a wireframing session, together with Director of Financial Applications User Experience, Scott Robinson (@scottrobinson). Example of stunning new wireframing visuals we used on the DITL events. We put on a lively show, explaining the basics of wireframing, the concepts, what it is and isn't, considerations on wireframing tool choice, and then imparting some tips and best practices. But the real energy came when the OUAB customers and partners in the room were challenge to do some wireframing of their own. Wireframing is about bringing your business and product use cases to life in real UX visual terms, by creating a low-fidelity drawing to iterate and agree on in advance of prototyping and coding what is to be finally built and rolled out for users. All the best people wireframe. Leonardo da Vinci used "cartoons" on some great works, tracing outlines first and using red ochre or charcoal dropped through holes in the tracing parchment onto the canvas to outline the subject. (Image distributed under Wikimedia commons license) Wireframing an application's user experience design enables you to: Obtain stakeholder buy-in. Enable faster iteration of different designs. Determine the task flow navigation paths (in Oracle Fusion Applications navigation is linked with user roles). Develop a content strategy (readability, search engine optimization (SEO) of content, and so on) Lay out the pages, widgets, groups of features, and so on. Apply usability heuristics early (no replacement for usability testing, but a great way to do some heavy-lifting up front). Decide upstream which functional user experience design patterns to apply (out of the box solutions that expedite productivity). Assess which Oracle Application Development Framework (ADF) or equivalent technology components can be used (again, developer productivity is enhanced downstream). We ran a lively hands-on exercise where teams wireframed a choice of application scenarios using the time-honored tools of pen and paper. Scott worked the floor like a pro, pointing out great use of features, best practices, innovations, and making sure that the whole concept of wireframing, the gestalt, transferred. "We need more buttons!" The cry of the energized. Not quite. The winning wireframe session (online shopping scenario) from the Applications UX DITL event shown. Great fun, great energy, and great teamwork were evident in the room. Naturally, there were prizes for the best wireframe. Well, actually, prizes were handed out to the other attendees too! An exciting, slightly different aspect to delivery of this session made the wireframing event one of the highlights of the day. And definitely, something we will repeat again when we get the chance. Thanks to everyone who attended, contributed, and helped organize.

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  • Wrapping REST based Web Service

    - by PaulPerry
    I am designing a system that will be running online under Microsoft Windows Azure. One component is a REST based web service which will really be a wrapper (using proxy pattern) which calls the REST web services of a business partner, which has to do with BLOB storage (note: we are not using azure storage). The majority of the functionality will be taking a request, calling our partner web service, receiving the request and then passing that back to the client. There are a number of reasons for doing this, but one of the big ones is that we are going to support three clients: our desktop application (win and mac), mobile apps (iOS), and a web front end. Having a single API which we then send to our partner protects us if that partner ever changes. I want our service to support both JSON and XML for the data transfer format, JSON for web and probably XML for the desktop and mobile (we already have an XML parser in those products). Our partner also supports both of these formats. I was planning on using ASP.NET MVC 4 with the Web API. As I design this, the thing that concerns me is the static type checking of C#. What if the partner adds or removes elements from the data? We can probably defensively code for that, but I still feel some concern. Also, we have to do a fair amount of tedious coding, to setup our API and then to turn around and call our partner’s API. There probably is not much choice on it though. But, in the back of my mind I wonder if maybe a more dynamic language would be a better choice. I want to reach out and see if anybody has had to do this before, what technology solutions they have used to (I am not attached to this one, these days Azure can host other technologies), and if anybody who has done something like this can point out any issues that came up. Thanks! Researching the issue seems to only find solutions which focus on connecting a SOAP web service over a proxy server, and not what I am referring to here. Note: Cross posted (by suggestion) from http://stackoverflow.com/questions/11906802/wrapping-rest-based-web-service Thank you!

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  • Now Shipping! NetAdvantage for .NET 2010 Volume 3!

    The new NetAdvantage Ultimate includes all four Line of Business user interface control sets for ASP .NET, Windows Forms, WPF and Silverlight plus two advanced Data Visualization UI control sets for WPF and Silverlight. With six NetAdvantage products in one robust package, Infragistics® gives you hundreds of controls and infinite development possibilities. Unified XAML Product Strategy-Share Code, Get More Controls In the 10.3 release, Infragistics continues to deliver code parity between the XAML platforms, WPF and Silverlight. In the line of business toolsets, Infragistics introduces the new xamSchedule™, full-featured, Outlook® 2010-style schedule controls, and the new xamDataTree™, a data bound tree view that comfortably handles tens of thousands of tree nodes. Mimicking our Silverlight Drag and Drop Framework, the WPF Drag and Drop Framework CTP empowers you to add your own rich touches to your applications. Track Users' Behaviors New to all NetAdvantage Silverlight controls is the Infragistics Analytics Framework (IGAF), which empowers you to track user behavior in RIAs running on Silverlight 4. Building on the Microsoft® Silverlight Analytics Framework, with IGAF you can analyze the user's behaviors to ensure the experience you want to deliver. NetAdvantage for Windows Forms--New Office® 2010 Ribbon and Application Menu 2010 Create new experiences with Windows Forms. Now with Office 2010 styling, NetAdvantage for Windows Forms has new features such as Microsoft® Office 2010 ribbon and enhanced Infragistics.Excel to export the contents of the high performance WinGrid™ into Microsoft Excel® 2010. The new Windows Message Support enables Infragistics standalone editor controls to process numerous Windows® OS messages, allowing them to respond just like native controls to changes in the Windows environment. Create Faster Web 2.0 Experiences with NetAdvantage for ASP .NET Infragistics continues to push the envelope to deliver the fastest ASP .NET WebForms controls available on the market. Our lightning fast ASP .NET grids are now enhanced with XPS/PDF Exporting and Summary Rows. This release also includes support for jQuery Templating (as a CTP) within our WebDataGrid™ and WebDataTree™ controls allowing you to quickly cut down overall page size. Deliver Business Intelligence with Power, Flexibility and the Office 2010 Experience NetAdvantage for WPF Data Visualization and NetAdvantage for Silverlight Data Visualization help you deliver flexible, powerful and usable end user experiences in Business Intelligence applications. Both suites include the Pivot Grid that delivers the full power of online analytical processing (OLAP) to present multi-dimensional data, sliced and diced in cross-tabulated form for end users to drill down into, interact with and easily extract meaning from the data. Mapping Made Easy 10.3 marks the official release of the WPF Data Visualization xamMap™ control to map anything and everything from geographic to geo-spacial mapping data. Map layers allow you to add successive levels of detail, navigational panes for panning in all directions, color swatch panes that facilitate value scales like Choropleth shading, and scale panes allowing users to zoom-in and out. Both toolsets introduce the first of many relationship maps! With the xamOrgChart™ CTP you can map out organizational charts of up to 50K employees, competitive brackets (think World Cup) and any other relational, organizational map your application needs. http://www.infragistics.com span.fullpost {display:none;}

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  • Access Offline or Overloaded Webpages in Firefox

    - by Asian Angel
    What do you do when you really want to access a webpage only to find that it is either offline or overloaded from too much traffic? You can get access to the most recent cached version using the Resurrect Pages extension for Firefox. The Problem If you have ever encountered a website that has become overloaded and unavailable due to sudden popularity (i.e. Slashdot, Digg, etc.) then this is the result. No satisfaction to be had here… Resurrect Pages in Action Once you have installed the extension you can add the Toolbar Button if desired…it will give you the easiest access to Resurrect Pages. Or you can wait for a problem to occur when trying to access a particular website and have it appear as shown here. As you can see there is a very nice selection of cache services to choose from, therefore increasing your odds of accessing a copy of that webpage. If you would prefer to have the access attempt open in a new tab or window then you should definitely use the Toolbar Button. Clicking on the Toolbar Button will give you access to the popup window shown here…otherwise the access attempt will happen in the current tab. Here is the result for the website that we wanted to view using the Google Listing. Followed by the Google (text only) Listing. The results with the different services will depend on how recently the webpage was published/set up. View Older Versions of Currently Accessible Websites Just for fun we decided to try the extension out on the How-To Geek website to view an older version of the homepage. Using the Toolbar Button and clicking on The Internet Archive brought up the following page…we decided to try the Nov. 28, 2006 listing. As you can see things have really changed between 2006 and now…Resurrect Pages can be very useful for anyone who is interested in how websites across the web have grown and changed over the years. Conclusion If you encounter a webpage that is offline or overloaded by sudden popularity then the Resurrect Pages extension can help you get access to the information that you need using a cached version. Links Download the Resurrect Pages extension (Mozilla Add-ons) Similar Articles Productive Geek Tips Remove Colors and Background Images in WebpagesGet Last Accessed File Time In Ubuntu LinuxCustomize the Reading Format for Webpages in FirefoxGet Access to 100+ URL Shortening Services in FirefoxAccess Cached Versions of Webpages When a Website is Down TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips VMware Workstation 7 Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Enable or Disable the Task Manager Using TaskMgrED Explorer++ is a Worthy Windows Explorer Alternative Error Goblin Explains Windows Error Codes Twelve must-have Google Chrome plugins Cool Looking Skins for Windows Media Player 12 Move the Mouse Pointer With Your Face Movement Using eViacam

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  • SQL SERVER – ERROR: FIX using Compatibility Level – Database diagram support objects cannot be installed because this database does not have a valid owner – Part 2

    - by pinaldave
    Earlier I wrote a blog post about how to resolve the error with database diagram. Today I faced the same error when I was dealing with a database which is upgraded from SQL Server 2005 to SQL Server 2008 R2. When I was searching for the solution online I ended up on my own earlier solution SQL SERVER – ERROR: FIX – Database diagram support objects cannot be installed because this database does not have a valid owner. I really found it interesting that I ended up on my own solution. However, the solution to the problem this time was a bit different. Let us see how we can resolve the same. Error: Database diagram support objects cannot be installed because this database does not have a valid owner. To continue, first use the Files page of the Database Properties dialog box or the ALTER AUTHORIZATION statement to set the database owner to a valid login, then add the database diagram support objects. Workaround / Fix / Solution : Follow the steps listed below and it should for sure solve your problem. (NOTE: Please try this for the databases upgraded from previous version. For everybody else you should just follow the steps mentioned here.) Select your database >> Right Click >> Select Properties Go to the Options In the Dropdown at right labeled “Compatibility Level” choose “SQL Server 2005(90)” Select FILE in left side of page In the OWNER box, select button which has three dots (…) in it Now select user ‘sa’ or NT AUTHORITY\SYSTEM and click OK. This will solve your problem. However, there is one very important note you must consider. When you change any database owner, there are always security related implications. I suggest you check your security policies before changing authorization. I did this to quickly solve my problem on my development server. If you are on production server, you may open yourself to potential security compromise. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Error Messages, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • Access Control Service v2: Registering Web Identities in your Applications [concepts]

    - by Your DisplayName here!
    ACS v2 support two fundamental types of client identities– I like to call them “enterprise identities” (WS-*) and “web identities” (Google, LiveID, OpenId in general…). I also see two different “mind sets” when it comes to application design using the above identity types: Enterprise identities – often the fact that a client can present a token from a trusted identity provider means he is a legitimate user of the application. Trust relationships and authorization details have been negotiated out of band (often on paper). Web identities – the fact that a user can authenticate with Google et al does not necessarily mean he is a legitimate (or registered) user of an application. Typically additional steps are necessary (like filling out a form, email confirmation etc). Sometimes also a mixture of both approaches exist, for the sake of this post, I will focus on the web identity case. I got a number of questions how to implement the web identity scenario and after some conversations it turns out it is the old authentication vs. authorization problem that gets in the way. Many people use the IsAuthenticated property on IIdentity to make security decisions in their applications (or deny user=”?” in ASP.NET terms). That’s a very natural thing to do, because authentication was done inside the application and we knew exactly when the IsAuthenticated condition is true. Been there, done that. Guilty ;) The fundamental difference between these “old style” apps and federation is, that authentication is not done by the application anymore. It is done by a third party service, and in the case of web identity providers, in services that are not under our control (nor do we have a formal business relationship with these providers). Now the issue is, when you switch to ACS, and someone with a Google account authenticates, indeed IsAuthenticated is true – because that’s what he is! This does not mean, that he is also authorized to use the application. It just proves he was able to authenticate with Google. Now this obviously leads to confusion. How can we solve that? Easy answer: We have to deal with authentication and authorization separately. Job done ;) For many application types I see this general approach: Application uses ACS for authentication (maybe both enterprise and web identities, we focus on web identities but you could easily have a dual approach here) Application offers to authenticate (or sign in) via web identity accounts like LiveID, Google, Facebook etc. Application also maintains a database of its “own” users. Typically you want to store additional information about the user In such an application type it is important to have a unique identifier for your users (think the primary key of your user database). What would that be? Most web identity provider (and all the standard ACS v2 supported ones) emit a NameIdentifier claim. This is a stable ID for the client (scoped to the relying party – more on that later). Furthermore ACS emits a claims identifying the identity provider (like the original issuer concept in WIF). When you combine these two values together, you can be sure to have a unique identifier for the user, e.g.: Facebook-134952459903700\799880347 You can now check on incoming calls, if the user is already registered and if yes, swap the ACS claims with claims coming from your user database. One claims would maybe be a role like “Registered User” which can then be easily used to do authorization checks in the application. The WIF claims authentication manager is a perfect place to do the claims transformation. If the user is not registered, show a register form. Maybe you can use some claims from the identity provider to pre-fill form fields. (see here where I show how to use the Facebook API to fetch additional user properties). After successful registration (which may include other mechanisms like a confirmation email), flip the bit in your database to make the web identity a registered user. This is all very theoretical. In the next post I will show some code and provide a download link for the complete sample. More on NameIdentifier Identity providers “guarantee” that the name identifier for a given user in your application will always be the same. But different applications (in the case of ACS – different ACS namespaces) will see different name identifiers. This is by design to protect the privacy of users because identical name identifiers could be used to create “profiles” of some sort for that user. In technical terms they create the name identifier approximately like this: name identifier = Hash((Provider Internal User ID) + (Relying Party Address)) Why is this important to know? Well – when you change the name of your ACS namespace, the name identifiers will change as well and you will will lose your “connection” to your existing users. Oh an btw – never use any other claims (like email address or name) to form a unique ID – these can often be changed by users.

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  • Cloning a dual boot system from HDD to SSD

    - by Alex
    I'm planning on replacing my laptop's HDD with a 256GB SSD, but I have a dual-boot (12.04 and Windows 7) setup and I'd like to be able to directly migrate Ubuntu over without having to reinstall and lose all of my settings. GParted reports the following partition setup on my HDD. I am, of course, able to modify it if necessary. /dev/sda1 (NTFS) 66.92 out of 200.00 MB used I'm honestly not sure what this partition is for. Maybe for Windows 7 system files? I'm hesitant to mess with it. (edit; it turns out it is a partition for Windows recovery files in the event of OS corruption, so I don't want to remove it. Plus it also appears to be a major pain to remove anyways) /dev/sda2 (NTFS) 116.35 out of 339.06 GB used (boot) This partition is the C:/ drive on my Windows installation. I don't use it on my Ubuntu installation, except it is the boot partition and thus has grub on it. /dev/sda4 (extended) > /dev/sda5 (ext4) 14.49 out of 91.34 GB used > /dev/sda6 (linux-swap) 5.92 GB These are my Ubuntu partitions. /sda5 contains my documents and all of the files I use on Ubuntu, and (as far as I know) the system files for Ubuntu itself (it's the partition I created when prompted by the Live-DVD installer). /sda6 is, of course, the swap partition which I only need for hibernation (6GB of RAM). /dev/sda3 (NTFS) 9.89 out of 14.75 GB used This is an annoying partition that Lenovo created to store some drivers and files that I might need later on. For example, it allows me to use OneKeyRecovery for a quick factory recovery if absolutely necessary, not sure if that'll work on an SSD. It also contains not-so-important files for bloatware installation. In total, my HDD only has about 150GB of files on it so it should fit comfortably on the SSD. The problem is, I want to exactly migrate my files, partitions, OSes, MBR, etc. from my HDD to my SSD and I'm not quite sure how to do this. I've seen CloneZilla referenced before, but I'm not all too experienced and the documentation for it quite frankly seems a bit like a foreign language to me. So, put simply, is there any way I can exactly clone this HDD to an SSD without a massive headache? Also, if it matters, I'll probably be using an external hard drive case (as recommended in online tutorials) to externally attach the SSD to my laptop during the cloning process due to the lack of two hard drive slots in the machine.

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  • Where would a spam bot be located?

    - by Tim
    I have a hosted website using a free hosting service, I received an email this afternoon saying that I have been suspended because my account has been compromised. Basically, someone is using my email account to mass send spam. I've changed all the passwords and everything but when my Gmail pulls the emails from the host it's still downloading loads of spam messages that show like this: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: [email protected] SMTP error from remote mail server after end of data: host 198.91.80.251 [198.91.80.251]: 554 5.6.0 id=23634-03 - Rejected by MTA on relaying, from MTA([127.0.0.1]:10030): 554 Error: This email address has lost rights to send email from the system ------ This is a copy of the message, including all the headers. ------ Return-path: <[email protected]> Received: from keenesystems.com ([66.135.33.211]:2370 helo=server211) by absolut.x10hosting.com with esmtpsa (TLSv1:RC4-MD5:128) (Exim 4.77) (envelope-from <[email protected]>) id 1TGwSW-002hHe-Lc for [email protected]; Wed, 26 Sep 2012 13:35:44 -0500 MIME-Version: 1.0 Date: Wed, 26 Sep 2012 13:35:43 -0500 X-Priority: 3 (Normal) X-Mailer: Ximian Evolution 3.9.9 (8.5.3-6) Subject: New staff members wanted at Auction It Online From: [email protected] Reply-To: [email protected] To: "Nadia Monti" <[email protected]> Content-Type: text/plain Content-Transfer-Encoding: quoted-printable Message-ID: <OUTLOOK-IDM-9aed7054-6a3e-e1a4-1d5c-3e73377652a6@server211> Date : 26 September 2012=0ATime : 13:35=0ASender : Dennise Halcomb Head = Office Manager of RJ Auction Drop-Off Int.=0A=0ANice to meet you Nadia M= onti=0A=0ARJ ADO Ltd., a USA based company, offers a significant amount = of goods worldwide for our customers on eBay and other auction venues. = Our company's main target is to provide a suitable and cost-effective se= rvice for any person, company or fundraising company. The main purpose o= f the administrative assistant / sales support representative is to cont= ribute to the sales force and add convenience to our cost-effective serv= ice dedicated to individuals, businesses, and organizations worldwide. O= ur HR department obtained your resume from one of the various job-orient= ed websites just to offer you this post.=0A=0AWorking Schedule: This is = a part time and home-based offer. You won't need to spend more than 3 ho= urs each day. Your =0Aschedule will be flexible.=0A=0ASalary: At the end= of the trial period (it lasts for 1 month) you will be paid 1,800 EUR. = With the average volume of clients your overall income will raise up to = 3,000 EUR per month. After the trial period is over your base salary wil= l grow up to 2,500 EUR per month, so you will earn 5% commission from th= e transactions completed.=0A=0AWhere?: Italy Wide. As it is a stay at ho= me position all the communication will be carried out via email and via = phone.=0A=0ARequirements: Access to the internet during the workday and = basic microsoft office skills are needed. Basic knowledge of English is = required (most of the contacts will be in English).=0A=0ACosts and Fees:= There are NO costs at any time for our employees. All fees related to t= his position are covered by the RJ ADO Co. Ltd..=0A=0AFurther Hiring Pro= cess: If you are interested in position we offer, please reply to this e= mail and send us the copy of your resume for verification.=0A=0AAfter re= viewing all of the received applications we will reply to successful app= licants only. Then we'll offer to these successful applicants a position= within our firm on a trial period basis for one month beginning from th= e date you sign a trial agreement. During this trial period you will rec= eive full guidance and support. Employees on a one monthly trial period = are evaluated at least one week prior to the end of their trial. During = the trial, your supervisor can recommend termination. At the end of the = trial period, the supervisor can offer continued employment, extension o= f trial period, or termination. After the trial period you may ask for m= ore hours or continue full-time.=0A=0AIf you are interested in this posi= tion, just reply to this email and send any questions you have and the c= opy of your resume for verification.=0A=0AThank You,=0AHR-Manager of RJ = ADO Co. Ltd.=0A=0APermission Settings=0AYou have been referred to RJ Auc= tion Drop-Off If you feel you received this email in error or do not wis= h to receive future messages, please reply to this message with "remove"= in the subject field. We will immediately update our database according= ly. =0AWe apologize for any inconvenience caused.=0A=0ARJ Auction Drop-O= ff Co. Ltd. I'm not aware of how this has happened. I'm not sure how anyone could have got hold of my password. It's a simple wordpress install, at some point recently my host went down and there was a fresh install of wordpress with default admin accounts, I have a feeling it could be something to do with this. My question is, even though I've changed all my passwords it's all still happening, is there annywhere in paticular this script would be stored on my host. I really can't deal with having my hosting account suspended and my email account sending all this spam.

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  • How do you test an ICF based connector using Connector Facade Standalone?

    - by Shashidhar Malyala
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The following code helps in writing a standalone java program to test an ICF based connector. The sample code in this example takes into account an ICF based flatfile connector. It is possible to test various operations like create, update, delete, search etc... It is also possible to set values to the connector configuration parameters, add/remove attributes and their values. public class FlatFile { private static final java.lang.String BUNDLE_NAME = "<PACKAGE_NAME>"; //Ex: org.info.icf.flatfile private static final java.lang.String BUNDLE_VERSION = "1.0.0"; private static final java.lang.String CONNECTOR_NAME = "org.info.icf.flatfile.FlatFileConnector"; // Name of connector class i.e. the class implemting the connector SPI operations public ConnectorFacade getFacade() throws IOException { ConnectorInfoManagerFactory fact = ConnectorInfoManagerFactory .getInstance(); File bundleDirectory = new File("<BUNDLE_LOCATION>"); //Ex: /usr/oracle/connector_bundles/ URL url = IOUtil.makeURL(bundleDirectory, "org.info.icf.flatfile-1.0.0.jar"); ConnectorInfoManager manager = fact.getLocalManager(url); ConnectorKey key = new ConnectorKey(BUNDLE_NAME, BUNDLE_VERSION, CONNECTOR_NAME); ConnectorInfo info = manager.findConnectorInfo(key); // From the ConnectorInfo object, create the default APIConfiguration. APIConfiguration apiConfig = info.createDefaultAPIConfiguration(); // From the default APIConfiguration, retrieve the // ConfigurationProperties. ConfigurationProperties properties = apiConfig .getConfigurationProperties(); // Print out what the properties are (not necessary) List propertyNames = properties.getPropertyNames(); for (String propName : propertyNames) { ConfigurationProperty prop = properties.getProperty(propName); System.out.println("Property Name: " + prop.getName() + "\tProperty Type: " + prop.getType()); } properties .setPropertyValue("fileLocation", "/usr/oracle/accounts.csv"); // Set all of the ConfigurationProperties needed by the connector. // properties.setPropertyValue("host", FOOBAR_HOST); // properties.setPropertyValue("adminName", FOOBAR_ADMIN); // properties.setPropertyValue("adminPassword", FOOBAR_PASSWORD); // properties.setPropertyValue("useSSL", false); // Use the ConnectorFacadeFactory's newInstance() method to get a new // connector. ConnectorFacade connFacade = ConnectorFacadeFactory.getInstance() .newInstance(apiConfig); // Make sure we have set up the Configuration properly connFacade.validate(); return connFacade; } public static void main(String[] args) throws IOException { FlatFile file = new FlatFile(); ConnectorFacade cfac = file.getFacade(); Set attrSet = new HashSet(); attrSet.add(AttributeBuilder.build(Name.NAME, "Test01")); attrSet.add(AttributeBuilder.build("FIRST_NAME", "Test_First")); attrSet.add(AttributeBuilder.build("LAST_NAME", "Test_Last")); //Create Uid uid = cfac.create(ObjectClass.ACCOUNT, attrSet, null); //Delete Uid uidP = new Uid("Test01"); cfac.delete(ObjectClass.ACCOUNT, uidP, null); } }

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  • 4.8M wasn't enough so we went for 5.055M tpmc with Unbreakable Enterprise Kernel r2 :-)

    - by wcoekaer
    We released a new set of benchmarks today. One is an updated tpc-c from a few months ago where we had just over 4.8M tpmc at $0.98 and we just updated it to go to 5.05M and $0.89. The other one is related to Java Middleware performance. You can find the press release here. Now, I don't want to talk about the actual relevance of the benchmark numbers, as I am not in the benchmark team. I want to talk about why these numbers and these efforts, unrelated to what they mean to your workload, matter to customers. The actual benchmark effort is a very big, long, expensive undertaking where many groups work together as a big virtual team. Having the virtual team be within a single company of course helps tremendously... We already start with a very big server setup with tons of storage, many disks, lots of ram, lots of cpu's, cores, threads, large database setups. Getting the whole setup going to start tuning, by itself, is no easy task, but then the real fun starts with tuning the system for optimal performance -and- stability. A benchmark is not just revving an engine at high rpm, it's actually hitting the circuit. The tests require long runs, require surviving availability tests, such as surviving crashes -and- recovery under load. In the TPC-C example, the x4800 system had 4TB ram, 160 threads (8 sockets, hyperthreaded, 10 cores/socket), tons of storage attached, tons of luns visible to the OS. flash storage, non flash storage... many things at high scale that all have to be perfectly synchronized. During this process, we find bugs, we fix bugs, we find performance issues, we fix performance issues, we find interesting potential features to investigate for the future, we start new development projects for future releases and all this goes back into the products. As more and more customers, for Oracle Linux, are running larger and larger, faster and faster, more mission critical, higher available databases..., these things are just absolutely critical. Unrelated to what anyone's specific opinion is about tpc-c or tpc-h or specjenterprise etc, there is a ton of effort that the customer benefits from. All this work makes Oracle Linux and/or Oracle Solaris better platforms. Whether it's faster, more stable, more scalable, more resilient. It helps. Another point that I always like to re-iterate around UEK and UEK2 : we have our kernel source git repository online. Complete changelog of the mainline kernel, and our changes, easy to pull, easy to dissect, easy to know what went in when, why and where. No need to go log into a website and manually click through pages to hopefully discover changes or patches. No need to untar 2 tar balls and run a diff.

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  • Oracle Database In-Memory

    - by Mike.Hallett(at)Oracle-BI&EPM
    Normal 0 false false false EN-GB X-NONE X-NONE Larry Ellison unveiled the next major milestone in database technology, Oracle Database In-Memory, on June 10, 2014. Oracle Database In-Memory will be generally available in July 2014 and can be used with all hardware platforms on which Oracle Database 12c is supported. This option will accelerate database performance by orders of magnitude for analytics, data warehousing, and reporting while also speeding up online transaction processing (OLTP). It allows any existing Oracle Database-compatible application to automatically and transparently take advantage of columnar in-memory processing, without additional programming or application changes. Benefits Fast ad-hoc analytics without the need to pre-create indexes Completely transparent to existing applications Faster mixed workload OLTP No database size limit Industrial strength availability and security Robustness and maturity of Oracle Database 12c To find out more see Oracle Database In-Memory Comment from Rittman Mead on Oracle In-Memory Option Launch  ... and I will let you know how this unfolds in regards to advantages for OBI11g and Exalytics and Big Data over the coming months. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Changing Silverlight application themes at runtime

    We have received a lot of questions how can the application theme be changed at run time. The most important thing here to mark is that each time the application theme is changed all the controls should be re-drawn. Without going into too much detail, we could explain the application themes as a mechanism to replace the content of the Generic.xaml file in every loaded Telerik assembly at runtime. This does not affect the controls that already have default style applied, hence the need to create new instances. Because in the Silverlight applications the RootVisual cannot be changed at run time, we need a way to reset the application UI. The following code is in App.xaml.cs. private void Application_Startup(object sender, StartupEventArgs e)     {           // Before:           // this.RootVisual = new MainPage();            this.RootVisual = new Grid();         this.ResetRootVisual();     }        public void ResetRootVisual()     {         var rootVisual = Application.Current.RootVisual as Grid;         rootVisual.Children.Clear();         rootVisual.Children.Add(new MainPage());     }   In Application_Startup() instead of creating new MainPage UserControl instance as RootVisual, we create a new Grid panel, that will contain the MainPage UserControl. In the ResetRootVisual() method we create the instance of MainPage and add it to the RootVisual panel. Then we have to create a method in the code behind which will set StyleManager.ApplicationTheme and then will call the ResetRootVisual() method: private void ChangeApplicationTheme(Theme theme) {     StyleManager.ApplicationTheme = theme;     (Application.Current as App).ResetRootVisual(); }   Here you can find an example which illustrates the described implementation of a Silverlight theme. For more information please refer to Teleriks online demos for Silverlight, the demos for WPF and help documentation for WPF and help documentation for Silverlight. Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Big Companies Influence Retail in 2010

    - by David Dorf
    From a retail industry perspective, 2010 will go down as the year mobile went mainstream, the economy recovered from the crash, and Facebook surpassed Google as the most influential online property. While the economy certainly had the biggest impact on the retail industry, a few big companies also exerted influence. Here's a rundown and a look back at 2010: Apple -- Steve Jobs and company continued to lead the mobile pack. Consumers are using their iPhones to shop, retailers are using the iPod Touch for mobile checkout, and both are embracing the iPad as the next wave of technology. The Next Technology from Apple Mobile Platforms in Retail Apple Stores, Touch2Systems, and the iPad Google -- Not to be outdone, Google's Android platform grew faster than Apple's, plus they support QRCodes natively and will probably beat Apple to NFC. Google Checkout, Product Search, and Boutiques.com continue to impact the e-commerce scene. Google Leverages Like.com Facebook -- While the movie The Social Network certainly made Facebook a household name, Connect, Places, and seeing the "like" button all over the Web really pushed Facebook everywhere. 2010 set the foundations for f-commerce. Facebook Participatory Promotions Crowd Savers What's the value of a Facebook fan? Step Aside Google Leveraging Social Networks for Retail Social Shopping at Nine West Groupon -- This newcomer executed on a simple concept flawlessly, making them the fasted company to reach $1B in revenue. (See cool chart from Silicon Alley Insider.) Google's offer of $5-6B wasn't enough, so now they are raising an additional $1B in funding, presumably to buy-up all the copycats across the globe. Changing the Way We Shop Amazon -- As if leading the e-commerce charge wasn't enough, Amazon shook things up with their purchase of Woot and release of their Price Checker mobile app. They continue to push boundaries with Kindle, and don't seem worried about the iPad at all. You Can't Win on Price Amazon Looks at Your Social Graph eBay -- Acquiring Skype didn't exactly work out, but eBay's purchase of PayPal and RedLaser are driving the company forward. They are still a major force. Bump the Bill Oracle, SAP, HP, IBM, and Cisco left their marks on the retail industry as well with various acquisitions and CxO shake-ups. We'll just have to wait and see what 2011 brings next.

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  • WebCenter Customer Spotlight: Azul Brazilian Airlines

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryAzul Linhas Aéreas Brasileiras (Azul Brazilian Airlines) is the third-largest airline in Brazil serving  42 destinations with a fleet of 49 aircraft and employs 4,500 crew members. The company wanted to offer an innovative site with a simple purchasing process for customers to search for and buy tickets and for the company’s marketing team to more effectively conduct its campaigns. To this end, Azul implemented Oracle WebCenter Sites, succeeding in gathering all of the site’s key information onto a single platform. Azul can now complete the Web site content updating process—which used to take approximately 48 hours—in less than five minutes. Company OverviewAzul Linhas Aéreas Brasileiras (Azul Brazilian Airlines) has established itself as the third-largest airline in Brazil, based on a business model that combines low prices with a high level of service. Azul serves 42 destinations with a fleet of 49 aircraft. It operates 350 daily flights with a team of 4,500 crew members. Last year, the company transported 15 million passengers, achieving a 10% share of the Brazilian market, according to the Agência Nacional de Aviação Civil (ANAC, or the National Civil Aviation Agency). Business ChallengesThe company wanted to offer an innovative site with a simple purchasing process for customers to search for and buy tickets and for the company’s marketing team to more effectively conduct its campaigns. Provide customers with an  innovative Web site with a simple process for purchasing flight tickets Bring dynamism to the Web site’s content updating process to provide autonomy to the airline’s strategic departments, such as marketing and product development Facilitate integration among the site’s different application providers, such as ticket availability and payment process, on which ticket sales depend Solution DeployedAzul worked with the  Oracle partner TQI to implement Oracle WebCenter Sites, succeeding in gathering all of the site’s key information onto a single platform. Previously, at least three servers and corporate information environments had directed data to the portal. The single Oracle-based platform now facilitates site updates, which are daily and constant. Business Results Gained development freedom in all processes—from implementation to content editing Gathered all of the Web site’s key information onto a single platform, facilitating its daily and constant updating, whereas the information was previously spread among at least three IT environments and had to go through a complex process to be made available online to customers Reduced time needed to update banners and other Web site content from an average of 48 hours to less than five minutes Simplified the flight ticket sales process thanks to tool flexibility that enabled the company to improve Website usability “Oracle WebCenter Sites provides an easy-to-use platform that enables our marketing department to spend less time updating content and more time on innovative activities. Previously, it would take 48 hours to update content on our Web site; now it takes less than five minutes. We have shown the market that we are innovators, enabling customer convenience through an improved flight ticket purchase process.” Kleber Linhares, Information Technology and E-Commerce Director, Azul Linhas Aéreas Brasileiras Additional Information Azul Brazilian Airlines Case Study Oracle WebCenter Sites Oracle WebCenter Sites Satellite Server

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  • 2D isometric picking

    - by Bikonja
    I'm trying to implement picking in my isometric 2D game, however, I am failing. First of all, I've searched for a solution and came to several, different equations and even a solution using matrices. I tried implementing every single one, but none of them seem to work for me. The idea is that I have an array of tiles, with each tile having it's x and y coordinates specified (in this simplified example it's by it's position in the array). I'm thinking that the tile (0, 0) should be on the left, (max, 0) on top, (0, max) on the bottom and (max, max) on the right. I came up with this loop for drawing, which googling seems to have verified as the correct solution, as has the rendered scene (ofcourse, it could still be wrong, also, forgive the messy names and stuff, it's just a WIP proof of concept code) // Draw code int col = 0; int row = 0; for (int i = 0; i < nrOfTiles; ++i) { // XOffset and YOffset are currently hardcoded values, but will represent camera offset combined with HUD offset Point tile = IsoToScreen(col, row, TileWidth / 2, TileHeight / 2, XOffset, YOffset); int x = tile.X; int y = tile.Y; spriteBatch.Draw(_tiles[i], new Rectangle(tile.X, tile.Y, TileWidth, TileHeight), Color.White); col++; if (col >= Columns) // Columns is the number of tiles in a single row { col = 0; row++; } } // Get selection overlay location (removed check if selection exists for simplicity sake) Point tile = IsoToScreen(_selectedTile.X, _selectedTile.Y, TileWidth / 2, TileHeight / 2, XOffset, YOffset); spriteBatch.Draw(_selectionTexture, new Rectangle(tile.X, tile.Y, TileWidth, TileHeight), Color.White); // End of draw code public Point IsoToScreen(int isoX, int isoY, int widthHalf, int heightHalf, int xOffset, int yOffset) { Point newPoint = new Point(); newPoint.X = widthHalf * (isoX + isoY) + xOffset; newPoint.Y = heightHalf * (-isoX + isoY) + yOffset; return newPoint; } This code draws the tiles correctly. Now I wanted to do picking to select the tiles. For this, I tried coming up with equations of my own (including reversing the drawing equation) and I tried multiple solutions I found on the internet and none of these solutions worked. Trying out lots of solutions, I came upon one that didn't work, but it seemed like an axis was just inverted. I fiddled around with the equations and somehow managed to get it to actually work (but have no idea why it works), but while it's close, it still doesn't work. I'm not really sure how to describe the behaviour, but it changes the selection at wrong places, while being fairly close (sometimes spot on, sometimes a tile off, I believe never more off than the adjacent tile). This is the code I have for getting which tile coordinates are selected: public Point? ScreenToIso(int screenX, int screenY, int tileHeight, int offsetX, int offsetY) { Point? newPoint = null; int nX = -1; int nY = -1; int tX = screenX - offsetX; int tY = screenY - offsetY; nX = -(tY - tX / 2) / tileHeight; nY = (tY + tX / 2) / tileHeight; newPoint = new Point(nX, nY); return newPoint; } I have no idea why this code is so close, especially considering it doesn't even use the tile width and all my attempts to write an equation myself or use a solution I googled failed. Also, I don't think this code accounts for the area outside the "tile" (the transparent part of the tile image), for which I intend to add a color map, but even if that's true, it's not the problem as the selection sometimes switches on approx 25% or 75% of width or height. I'm thinking I've stumbled upon a wrong path and need to backtrack, but at this point, I'm not sure what to do so I hope someone can shed some light on my error or point me to the right path. It may be worth mentioning that my goal is to not only pick the tile. Each main tile will be divided into 5x5 smaller tiles which won't be drawn seperately from the whole main tile, but they will need to be picked out. I think a color map of a main tile with different colors for different coordinates within the main tile should take care of that though, which would fall within using a color map for the main tile (for the transparent parts of the tile, meaning parts that possibly belong to other tiles).

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  • Techniques to re-factor garbage and maintain sanity?

    - by Incognito
    So I'm sitting down to a nice bowl of c# spaghetti, and need to add something or remove something... but I have challenges everywhere from functions passing arguments that doesn't make sense, someone who doesn't understand data structures abusing strings, redundant variables, some comments are red-hearings, internationalization is on a per-every-output-level, SQL doesn't use any kind of DBAL, database connections are left open everywhere... Are there any tools or techniques I can use to at least keep track of the "functional integrity" of the code (meaning my "improvements" don't break it), or a resource online with common "bad patterns" that explains a good way to transition code? I'm basically looking for a guidebook on how to spin straw into gold. Here's some samples from the same 500 line function: protected void DoSave(bool cIsPostBack) { //ALWAYS a cPostBack cIsPostBack = true; SetPostBack("1"); string inCreate ="~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~"; parseValues = new string []{"","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","",""}; if (!cIsPostBack) { //....... //.... //.... if (!cIsPostBack) { } else { } //.... //.... strHPhone = StringFormat(s1.Trim()); s1 = parseValues[18].Replace(encStr," "); strWPhone = StringFormat(s1.Trim()); s1 = parseValues[11].Replace(encStr," "); strWExt = StringFormat(s1.Trim()); s1 = parseValues[21].Replace(encStr," "); strMPhone = StringFormat(s1.Trim()); s1 = parseValues[19].Replace(encStr," "); //(hundreds of lines of this) //.... //.... SQL = "...... lots of SQL .... "; SqlCommand curCommand; curCommand = new SqlCommand(); curCommand.Connection = conn1; curCommand.CommandText = SQL; try { curCommand.ExecuteNonQuery(); } catch {} //.... } I've never had to refactor something like this before, and I want to know if there's something like a guidebook or knowledgebase on how to do this sort of thing, finding common bad patterns and offering the best solutions to repair them. I don't want to just nuke it from orbit,

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  • As the current draft stands, what is the most significant change the "National Strategy for Trusted Identities in Cyberspace" will provoke?

    - by mfg
    A current draft of the "National Strategy for Trusted Identities in Cyberspace" has been posted by the Department of Homeland Security. This question is not asking about privacy or constitutionality, but about how this act will impact developers' business models and development strategies. When the post was made I was reminded of Jeff's November blog post regarding an internet driver's license. Whether that is a perfect model or not, both approaches are attempting to handle a shared problem (of both developers and end users): How do we establish an online identity? The question I ask here is, with respect to the various burdens that would be imposed on developers and users, what are some of the major, foreseeable implementation issues that will arise from the current U.S. Government's proposed solution? For a quick primer on the setup, jump to page 12 for infrastructure components, here are two stand-outs: An Identity Provider (IDP) is responsible for the processes associated with enrolling a subject, and establishing and maintaining the digital identity associated with an individual or NPE. These processes include identity vetting and proofing, as well as revocation, suspension, and recovery of the digital identity. The IDP is responsible for issuing a credential, the information object or device used during a transaction to provide evidence of the subject’s identity; it may also provide linkage to authority, roles, rights, privileges, and other attributes. The credential can be stored on an identity medium, which is a device or object (physical or virtual) used for storing one or more credentials, claims, or attributes related to a subject. Identity media are widely available in many formats, such as smart cards, security chips embedded in PCs, cell phones, software based certificates, and USB devices. Selection of the appropriate credential is implementation specific and dependent on the risk tolerance of the participating entities. Here are the first considered actionable components of the draft: Action 1: Designate a Federal Agency to Lead the Public/Private Sector Efforts Associated with Achieving the Goals of the Strategy Action 2: Develop a Shared, Comprehensive Public/Private Sector Implementation Plan Action 3:Accelerate the Expansion of Federal Services, Pilots, and Policies that Align with the Identity Ecosystem Action 4:Work Among the Public/Private Sectors to Implement Enhanced Privacy Protections Action 5:Coordinate the Development and Refinement of Risk Models and Interoperability Standards Action 6: Address the Liability Concerns of Service Providers and Individuals Action 7: Perform Outreach and Awareness Across all Stakeholders Action 8: Continue Collaborating in International Efforts Action 9: Identify Other Means to Drive Adoption of the Identity Ecosystem across the Nation

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  • Quickly Copy Movie Files to Individually Named Folders

    - by DigitalGeekery
    Some HTPC media manager applications require movie files to be in stored in separate folders to properly store information such as cover art images and other metadata. Here we look at copying movie files to individual folders. If you already have a large movie collection stored in a single folder, we’ll show you how to quickly move those files into their own individually named folders. File2Folder FIle2folder is a handy portable app that automatically creates and moves movie files into a folder of the same filename. There is no installation needed. Simply download and run the .exe file (link below). Enter the current movie directory, or browse for the folder. File2folder now supports both local and network shares. When you are ready to create the folders and move the files, click Move! You’ll see the move progress displayed in the window. When the process is finished, you’ll have all your movie file in individual folders.   Change your mind? Just click the Undo! button…   …and the move and folder creation process will be undone. If you would like to have the folder monitored for new files, click the Start button. File2folder will process any new files it discovers every 180 seconds. To turn it off, click Stop. This simple little program is a huge timesaver for those looking to organize movie collections for their HTPC. We should also note that this will work with any files, not just videos. Download file2folder Similar Articles Productive Geek Tips Hack: Turn Off Debug Mode in VMWare Workstation 6 BetaAdd Images and Metadata to Windows 7 Media Center Movie LibraryAdd Folders to the Movie Library in Windows 7 Media CenterAutomatically Mount and View ISO files in Windows 7 Media CenterMove the Public Folder in Windows Vista TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips HippoRemote Pro 2.2 Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Identify Fonts using WhatFontis.com Windows 7’s WordPad is Actually Good Greate Image Viewing and Management with Zoner Photo Studio Free Windows Media Player Plus! – Cool WMP Enhancer Get Your Team’s World Cup Schedule In Google Calendar Backup Drivers With Driver Magician

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  • How do I maintain a really poorly written code base?

    - by onlineapplab.com
    Recently I got hired to work on existing web application because of NDA I'm not at liberty to disclose any details but this application is working online in sort of a beta testing stage before official launch. We have a few hundred users right now but this number is supposed to significantly increase after official launch. The application is written in PHP (but it is irrelevant to my question) and is running on a dual xeon processor standalone server with severe performance problems. I have seen a lot of bad PHP code but this really sets new standards, especially knowing how much time and money was invested in developing it. it is as badly coded as possible there is PHP, HTML, SQL mixed together and code is repeated whenever it is necessary (especially SQL queries). there are not any functions used, not mentioning any OOP there are four versions of the app (desktop, iPhone, Android + other mobile) each version has pretty much the same functionality but was created by copying the whole code base, so now there are some differences between each version and it is really hard to maintain the database is really badly designed, which is causing severe performance problems also for fixing some errors in PHP code there is a lot of database triggers used which are updating data on SELECT and on INSERT so any testing is a nightmare Basically, any sin of a bad programming you can imagine is there for example it is not only possible to use SQL injections in literally every place but you can log into app if you use a login which doesn't exist and an empty password. The team which created this app is not working on it any more and there is an outsourced team which suggested that there are some problems but was never willing to deal with the elephant in the room partially because they've got a very comfortable contract and partially due to lack of skills (just my opinion). My job was supposed to be fixing some performance problems and extending existing functionality but first thing I was asked to do was a review of the existing code base. I've made my review and it was quite a shock for the management but my conclusions were after some time finally confirmed by other programmers. Management made it clear that it is not possible to start rewriting this app from scratch (which in my opinion should be done). We have to maintain its operable state and at the same time fix performance errors and extend the functionality. My question is, as I don't want just to patch the existing code, how to transform this into properly written app while keeping the existing code working at the same time? My plan is: Unify four existing versions into common code base (fixing only most obvious errors). Redesign db and use triggers to populate it with data (so data will be maintained in two formats at the same time) All new functionality will be written as separate project. Step by step transfer existing functionality into the new project After some time everything will be in the new project Some explanation about #2, right now it is practically impossible to make any updates in existing db any change requires reviewing whole code and making changes in many places. Is such plan feasible at all? Another solution is to walk away and leave the headache to someone else.

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  • Play the Microsoft Game “Are You Certifiable?”

    - by Mysticgeek
    Want to know if you have what it takes to be certified by Microsoft? Today we check out an enjoyable way to practice and test your IT knowledge of Microsoft products.  There are two modes, one where you log in with your Live account so you can save your progress, and play additional levels.   If you log in with your Live account, it’s obvious that Microsoft wants to sell you some certification courses, so just be aware of that. Or Guest Play where you can only play one episode and scores are not saved.   Playing the Game We’ll take a look at the Guest Play just so you get a sense of what the game is about. Enter in a username and pick an avatar… Then read the instructions…we won’t go over them all here, there are a lot of options and points are scored by correct answers, amount of time it takes to answer them, you get vouchers to play a question before answers are shown…etc. Once you start playing, you get certification questions, you can take as much time to read the question as you want, then hit the Answer button when you’re ready. Now you have four answers to choose from…notice the time clicking down, so you want to try to answer as quickly as possible. After selecting the answer, you’re told if it is correct or not, then given an answer explaination, along with your score. You can flag the topic so it comes up again, which is a good way to get repetition of various topics, which really helps when taking the cert tests. If you get an answer wrong, you still get an answer explanation which is cool, so you can learn and better understand the topic. Conclusion This game is definitely not for everyone, only those who are curious or want a fun way to practice for Microsoft certifications. If you are interested in a cert from Microsoft, it’s a fun way to practice up. Play Are You Certifiable? Similar Articles Productive Geek Tips Geek Fun: Play Alien Arena the Free FPS GameFriday Fun: Get Your Mario OnFriday Fun: Play Bubble QuodFriday Fun: 13 Days in HellFriday Fun: Open Doors TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Download Free iPad Wallpapers at iPad Decor Get Your Delicious Bookmarks In Firefox’s Awesome Bar Manage Photos Across Different Social Sites With Dropico Test Drive Windows 7 Online Download Wallpapers From National Geographic Site Spyware Blaster v4.3

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