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• Linux Mint 13 64bit Cinnamon and Oracle Virtualbox: 3d acceleration crash

  - by Stephen Swensen

  I've recently got an interest in Linux. After some research, it looks like Linux Mint 13 cinnamon is hot and I thought I'd try it out... I'm running Windows 7 64bit and have experience with Oracle Virtual Box. So I thought it would be a good idea to try out Linux Mint inside Virtual Box. I download Linux Mint 13 64bit Cinnamon and set it up in my VM player... Nothing special about my settings. Except Linux Mint 13 Cinnamon requires 3d acceleration, and when I enable that, it crashes whenever I open the Menu in the bottom left corner of the guest OS (and some other times too)... I've seen other mentions of this problem on the web, but no solutions. Is there a solution? If not, any suggestions short of installing the OS on a partition for trying out this OS (I'm not interested in the LIve mode either - I'd really like to get the full feel for it)?

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• Quickly revert an Oracle Database to a known state

  - by Anthony

  I would like to use Selenium to test a web application but in order to do that successfully the tests must be run against a database at a known state. The recording and running of the Selenium tests is not within the scope of this website so I'm only looking for recommendations on how best to revert the database after each test execution. Some details: current database size is 30GB however only about 4GB needs to be reverted database is Oracle 11g Standard Edition running on Windows Server 2003 the data in 6 different schemas needs to be reverted Ideally the process should be scripted so that it can be re-executed frequently and automatically via a scheduled task.

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• Keyboard in Oracle VirtualBox

  - by marc_s

  My buddy is running Oracle VirtualBox, and everything works fine - except for the fact that the backslash ( \ ) key on a Swiss-German keyboard doesn't work - instead you're getting a vertical bar ( | ) - which is really quite annoying if you're trying to type in UNC paths.... The \ on a Swiss-German keyboard is on the key with the < and > signs - you need to press Alt Gr or Alt+Ctrl to get it. Is there any way to teach VirtualBox that we're using a Swiss German keyboard and that it should respect the keyboard layout??

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• opening Dbf files in oracle 10g

  - by nagaraju

  This nagaraju,from India,Hyderabad. I have installed oracle 10g trail version in my system(E drive),created one database with my name(database:-nagaraju),in that created tables, prodecures ,functions ,sequences etc for my project. Due to some sudden problem,i formatted my machine C drive,now iam not ablle to open my database, i need all procedures ,tables which i created in that. Now I newly installed oracle10g again in another folder,how can i copy my old database into my inew installation database. Or can i copy the script of procedures so that ican run in new database. I have all data in Oradata folder,like DBF files etc. Could you please help me, how to do that?

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• Connecting SQL 2005 to Oracle 10g

  - by Lorn

  Environment: - Oracle 10g database over a windows 32bit 2003 server - SQL 2005 database over a windows 32 bit 2003 server. I am trying to connect the above databases through heterogeneous services. I have updated the following files: TNSNames.ora, Listener.ora and hs.ora. When performing a test connection from SQL developer, I get the following error - ORA 28500 - indicating that the login for SA user is incorrect. I also tried using another authenticated user that has rights to the database. I can successfully connect with SQL 2000. Has anyone experienced such a problem before?

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• Oracle 10g Failover Database - How to fail back?

  - by rrkwells

  I want to know how the failover database concept works after recovery. We have defined our application to connect to a backup database in case the production database fails. If this happens, then all the transactions will be happening on that backup database. Once the production db server is running again, then how do we make sure the changes made in the backup database will be reflected on the production database? We want to make sure that any changes made while failed over are not lost. We are using Oracle 10g.

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• Oracle data warehouse design - fact table acting as a dimension?

  - by Elizabeth

  THANKS: Both answers here are very helpful, but I could only pick one. I really appreciate the advice! our datawarehouse will be used more for workflow reports than traditional analytical reports. Our users care about "current picture" far more than history. (though history matters, too.) We are a government entity that does not have costs or related calculations. Mostly just counts of people within given locations and with related history. We are using Oracle, and I have found distinct advantage in using the star join whenever possible and would like to rearchitect everything to as closely resemble the star schema as is reasonable for our business uses. Speed in this DW is vital, and a number of tests have already proven the star schema approach to me. Our "person" table is key - it contains over 4 million records and will be the most frequently used source in queries. It can be seen at the center of a star with multiple dimensions (like age, gender, affiliation, location, etc.). It is a very LONG table, particularly when I join it to the address and contact information. However, it is more like a dimension table when we start looking at history. For example, there are two different history tables that have a person key pointing to the person table. One has over 20 million records and the other has almost 50 million and grows daily. Is this table a fact table or a dimension table? Can one work as both? If so, is that going to be a big performance problem? Is it common to query more off of a dimension than a fact? What happens if a DIFFERENT fact table that uses the person table as a dimension is actually only 60,000 records (much smaller.). I think my problem is that our data and use of it does not fit with the commonly use examples of star schemas. CLARIFICATION: Some good thoughts have been added below, but perhaps I left too much out to really explain well. Here's some more info: We handle a voter database. We don't have any measures except voter counts by various groups: voter counts by party, by age, by location; voter counts by ballot type and election, by ballot status and election, etc. We do have a "voting history" log as well as an activity audit log (change of address, party, etc.). We have information on which voters are election workers and all that related information. I figure I'll get to the peripheral stuff later. For now I'm focusing on our two major "business processes": voter registration(which IS a voter.) and election turnout. In the first, voter is a fact. In the second, voter is a dimension, along with party, election, and type of ballot. (and in case anyone is worried - no we don't know HOW people vote. Just that they do. LOL ) I hope that clarifies things a bit.

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• Oracle Unicode problem when using NLS_CHARACTERSET is WE8ISO8859P1 and NLS_NCHAR_CHARACTERSET is AL16UTF16, and ColdFusion as programming language

  - by tsurahman

  I have 2 Oracle 10g database, XE and Enterprise XE Enterprise and this are the data type I've use in the test table and then I tried to test to insert some Unicode char from http://www.sustainablegis.com/unicode/ and the results are XE Enterprise for this test, I use ColdFusion 9 developer edition <cfprocessingDirective pageencoding="utf-8"> <cfset setEncoding("form","utf-8")> <form action="" method="post"> Unicode : <br> <textarea name="txaUnicode" id="txaUnicode" cols="50" rows="10"></textarea> <br><br> Language : <br> <input type="Text" name="txtLanguage" id="txtLanguage"> <br><br> <input type="Submit"> </form> <cfset dsn = "theDSN"> <cfif StructKeyExists(FORM, "FIELDNAMES")> <cfquery name="qryInsert" datasource="#dsn#"> INSERT INTO UNICODE ( C_VARCHAR2, C_CHAR, C_CLOB, C_NVARCHAR2, LANGUAGE ) VALUES ( <cfqueryparam cfsqltype="CF_SQL_VARCHAR" value="#FORM.TXAUNICODE#">, <cfqueryparam cfsqltype="CF_SQL_CHAR" value="#FORM.TXAUNICODE#">, <cfqueryparam cfsqltype="CF_SQL_LONGVARCHAR" value="#FORM.TXAUNICODE#">, <cfqueryparam cfsqltype="CF_SQL_VARCHAR" value="#FORM.TXAUNICODE#">, <cfqueryparam cfsqltype="CF_SQL_VARCHAR" value="#FORM.TXTLANGUAGE#"> ) </cfquery> </cfif> <cfquery name="qryUnicode" datasource="#dsn#"> SELECT * FROM UNICODE ORDER BY LANGUAGE </cfquery> <table border="1"> <thead> <tr> <th>LANGUAGE</th> <th>C_VARCHAR2</th> <th>C_CHAR</th> <th>C_CLOB</th> <th>C_NVARCHAR2</th> </tr> </thead> <tbody> <cfoutput query="qryUnicode"> <tr> <td>#qryUnicode.LANGUAGE#</td> <td>#qryUnicode.C_VARCHAR2#</td> <td>#qryUnicode.C_CHAR#</td> <td>#qryUnicode.C_CLOB#</td> <td>#qryUnicode.C_NVARCHAR2#</td> </tr> </cfoutput> </tbody> </table> from this guide http://www.stanford.edu/dept/itss/docs/oracle/10g/server.101/b10749/ch6unicode.htm#i1007297 I think for my Enterprise database it should produce same thing as XE (at least for NVARCHAR2 column) since the typical solution from that guide said: Use NCHAR and NVARCHAR2 datatypes to store Unicode characters Keep WE8ISO8859P1 as the database character set Use AL16UTF16 as the national character set So, how to make it works too in my Enterprise database? Thank you :)

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• A question of long-running and disruptive branches

  - by Matt Enright

  We are about to begin prototyping a new application that will share some existing infrastructure assemblies with an existing application, and also involve a significant subset of the existing domain model. Parts of the domain model will likely undergo some serious changes for this new application, and the endgame for all of this, once the new application has been fully specified and is launch-ready is that we would like to re-unify the models of the two applications (as well as share a database, link functionality, etc.), but for the duration of development, prototyping, etc, we will be using a separate database so that we can change things without worrying about impact to development or use of the existing application. Since it is a prototype, there will be a pretty long window during which serious changes or rearchitecturing can occur as product management experiments with different workflows, different customer bases are surveyed, and we try and keep up. We have already made a Subversion branch, so as to not impact concurrent development on the mature application, and are toying with 2 potential ways of moving forward with this: Use the svn branch as the sole mechanism of separation. Make our changes to the existing domain models, and evaluate their impact on the existing application (and make requisite changes to ProjectA) when we have established that our long-running side branch is stable enough for re-entry to trunk. "Fork" the shared code (temporarily): Copy ProjectA.Entities to NewProject.Entities, and treat all of the NewProject code as self-contained. When all of the perturbations around the model have died down and we feel satisfied, manually re-integrate the changes (as granular or sweeping as warranted) back into ProjectA.Entities, updating ProjectA to use the improved models at each step (this can take place either before or after the subversion merge has occurred). The subversion merge will then not handle recombination of any of the heavy changes here. Note: the "fork" method only applies to the code we see significant changes in store for, and whose modification will break ProjectA - shared infrastructure stuff for example, we would just modify in place (on our branch) and let the merge sort out. Development is hard, go shopping. Naturally, after not coming to an agreement, we're turning it over to the oracle of power that is SO. Any experience with any of these methods, pain points to watch out for, something new entirely?

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• Welcome to the SOA &amp; E2.0 Partner Community Forum

  - by Jürgen Kress

  With more than 200 registrations the SOA & E2.0 Partner Community Forum is a huge success!   Conference program Is available online: http://tinyurl.com/soaforumagenda Agenda Tuesday March 15th 2011 12:15 Welcome & Introduction – Hans Blaas & Jürgen Kress, Oracle 12:30 Oracle Middleware Strategy and Information on Application Grid and Exalogic - Andrew Sutherland, Oracle 13:15 Managing Online Customer, Partner and Employee Engagement Oracle E2.0 Solutions - Andrew Gilboy, Oracle 14:00 Coffee Break 14:30 Partner SOA/ BPM Reference Case – Leon Smiers, Capgemini 15:15 Partner WebCenter/ UCM Reference Case – Vikram Setia, Infomentum 16.00 Break 16.30 SOA and BPM 11gR1 PS3 Update – David Shaffer 17:00 Why specialization is important for Partners – Nick Kritikos, Hans Blaas & Jürgen Kress 17:45 Social Event   Wednesday March 16th 2011 09.00 Welcome & Introduction Day II 09.15 Breakout sessions Round 1 SOA Suite 11g PS3 & OSB Importance of ADF & Jdeveloper SOA Security IDM WebCenter PS3, Whats New E2.0 Sales Plays 10.30 Break 10.45 Breakout sessions Round 2 WebCenter PS3, Whats New Applications Management Enterprise Manager and Amberpoint ADF/WebCenter 11g integration with BPM Suite 11g Importance of ADF & Jdeveloper JCAPS & OC4J migration opportunities for service business 12.00 Lunch 13.00 Breakout sessions Round 3 BPM 11g, Whats New Universal Content Management! 11g SOA Security IDM E2.0 Surrounding Products: ATG, Documaker, Primavera Middleware Industry Value Propositions & Sales Plays 14.30 Break 14.45 Fusion Applications, Rajan Krishnan, Oracle 15.30 SOA & E2.0 Summary & Closing, Hans Blaas & Jürgen Kress, Oracle 15.45 Finish & Departure 16:00 Bus departure   Capgemini Nederland BV Papendorpseweg 100 3500 GN Utrecht The Netherlands Tel: +31 30 689 00 00 For a detailed routedescription by car or public transport please visit: http://www.nl.capgemini.com/pdf/Papendorp_UK.pdf Hotel In case you have not booked your hotel yet, please make your own hotel reservation. You can book your hotel room at the 'Hotel Vianen' at a special rate, by using the Oracle booking code: DDG VIA-GF41422. One night package € 110,- for a single room, including breakfast. Kindly secure your hotel room as soon as possible. The number of rooms is limited! Hotel Vianen Prins Bernhardstraat 75 4132 XE Vianen [email protected] The Netherlands [email protected] Arrival on 14th of March and staying at Hotel Vianen. On 15th of March we have arranged a transfer from Hotel Vianen to the Capgemini Offices. The bus is parked in front of the hotel and will leave at 10.15AM (UTC/GMT+1). Logistics Pass with barcode At your arrival you will receive a pass with a barcode. This pass will give you access to the conference building and the different floors within the building. Please make sure to hand in your pass at the registration desk at the end of the day. Arrival by plane Transfer from Schiphol Airport to Capgemini on 15th of March will be arranged by Oracle. A hostess will be welcoming you at the Meeting Point at Schiphol Airport (this is a red and white large cubicle situated next to Delifrance) The buses will depart from Schiphol Airport at 09.00AM, 09.45AM and 10.30AM (UTC/GMT+1).     For future SOA Partner Community Forums  become a member for registration please visit www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Wiki Website Technorati Tags: SOA Partner Community Forum,Community,SOA Partner Community,Utrecht 03.2011,OPN,Oracle,Jürgen Kress

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• Three Key Tenets of Optimal Social Collaboration

  - by kellsey.ruppel

  Today's blog post comes to us from John Bruswick! This post is an abridged version of John’s white paper in which he discusses three principals to optimize social collaboration within an enterprise.   By [email protected], Oracle Principal Sales Consultant Effective social collaboration is actionable, deeply contextual and inherently derives its value from business entities outside of itself. How does an organization begin the journey from traditional, siloed collaboration to natural, business entity based social collaboration? Successful enablement of enterprise social collaboration requires that organizations embrace the following tenets and understand that traditional collaborative functionality has inherent limits - it is innovation and integration in accordance with the following tenets that will provide net-new efficiency benefits. Key Tenets of Optimal Social Collaboration Leverage a Ubiquitous Social Fabric - Collaborative activities should be supported through a ubiquitous social fabric, providing a personalized experience, broadcasting key business events and connecting people and business processes.  This supports education of participants working in and around a specific business entity that will benefit from an implicit capture of tacit knowledge and provide continuity between participants.  In the absence of this ubiquitous platform activities can still occur but are essentially siloed causing frequent duplication of effort across similar tasks, with critical tacit knowledge eluding capture. Supply Continuous Context to Support Decision Making and Problem Solving - People generally engage in collaborative behavior to obtain a decision or the resolution for a specific issue.  The time to achieve resolution is referred to as "Solve Time".  Users have traditionally been forced to switch or "alt-tab" between business systems and synthesize their own context across disparate systems and processes.  The constant loss of context forces end users to exert a large amount of effort that could be spent on higher value problem solving. Extend the Collaborative Lifecycle into Back Office - Beyond the solve time from decision making efforts, additional time is expended formalizing the resolution that was generated from collaboration in a system of record.  Extending collaboration to result in the capture of an explicit decision maximizes efficiencies, creating a closed circuit for a particular thread.  This type of structured action may exist today within your organization's customer support system around opening, solving and closing support issues, but generally does not extend to Sales focused collaborative activities. Excelling in the Unstructured Future We will always have to deal with unstructured collaborative processes within our organizations.  Regardless of the participants and nature of the collaborate process, two things are certain – the origination and end points are generally known and relate to a business entity, perhaps a customer, opportunity, order, shipping location, product or otherwise. Imagine the benefits if an organization's key business systems supported a social fabric, provided continuous context and extended the lifecycle around the collaborative decision making to include output into back office systems of record.   The technical hurdle to embracing optimal social collaboration would fall away, leaving the company with an opportunity to focus on and refine how processes were approached.  Time and resources previously required could then be reallocated to focusing on innovation to support competitive differentiation unique to your business. How can you achieve optimal social collaboration? Oracle Social Network enables business users to collaborate with each other using a broad range of collaboration styles and integrates data from a variety of sources and business applications -- allowing you to achieve optimal social collaboration. Looking to learn more? Read John's white paper, where he discusses in further detail the three principals to optimize social collaboration within an enterprise. 

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• Java in Flux: Utopia or Deuteranopia?

  - by Tori Wieldt

  What a difference a year makes, indeed. Steve Harris, Senior VP, App Server Dev, Oracle and Adam Messinger, VP, Fusion Middleware Group, Oracle presented an informative keynote at the TheServerSide Java Symposium today. With a title "Java in Flux: Utopia or Deuteranopia?" you know things are going to be interesting (see Aeon Flux if you don't get the title reference).What a YearThey started with a little background, explaining that the reactions to Oracle's acquisition of Sun (and therefore Java) one year ago varied greatly, from "Freak Out!" to "Don't Panic." From the Oracle perspective, being the steward of and key contributor to Java requires a lot of sausage making.  They admitted to Oracle's fair share of Homer Simpson-esque "D'oh" moments in the past year, which was complicated by Oracle's communication style.   "Oracle has a tradition has a saying a few things and sticking by then, in contrast to Sun who was much more open," Adam explained. "We laid out the Java roadmap and are executing on it, and we hope that speaks to our commitment."Java SEAdam talked about having a long term perspective on the Java language (20+ years), letting ideas mature in more experimental languages, then bringing them into Java. Current priorities include: JVM convergence (getting the best features of JRockit into Hotspot); support of parallel/multi-core programming, and of course, all the improvements in JDK7. The JDK7 Developer Preview is underway (please download now and report bugs!). The Oracle development team is also working on Lambda and modularity (Jigsaw) for SE 8. Less certain, but also under discussion are improvements for Java SE 9. Adam is thinking of it as a "back to basics" release. He mentioned reworking JNI, improving data integration and improved device support.Java EE To provide context about Java EE, Steve said Java EE was great at getting businesses on the internet. The success of Java EE resulted in an incredible expansion of the middleware marketplace for developers and vendors.  But with success, came more. Java EE kept piling on capabilities, but that created excess baggage.  Doing simple things was no longer so simple. That's where Java community is so valuable: "When Java EE was too complex and heavyweight, many people were happy to tell us what we were doing wrong and popularize solutions," Steve explained. Because of that feedback, the Java EE teams focused on making things simple again: POJOs and annotations, and leveraging changes in Java SE.  Steve said that "innovation doesn't happen in expert groups, it happens on the ground where developers are solving problems," and platform stewards need to pay attention and take advantage of changes that are taking place.Enter the Cloud "Developers are restless, they want cloud functionality from their own IT dept" Steve explained. With the cloud, the scope of problem has expanded to include the data center itself, with multiple tenants. To move forward, existing APIs in Java EE need to be updated to be tenant-aware, service-enabled, and EE needs to support various styles of deployment. The goal is to get all that done in Java EE 8.Adam questioned Steve about timing and schedule. "Yes, the schedule is aggressive, but it'll work" Steve said. Then Adam asked about modularization. If Java SE 8 comes out at the end of 2012, when can Java EE deliver modularization? Steve suggested that key stakeholders can come with up some pre-SE 8 agreement on how to expose the metadata about modules. He then alluded to Mark Reinhold and John Duimovich's keynote at EclipseCON next week. Stay tuned.Evil Master PlanIn conclusion, Adam finally admitted to Oracle's Evil Master Plan: 1) Invest in and improve Java SE and EE 2) Collaborate with the community 3) Broaden the marketplace for Java development. Bwaaaaaaaaahahaha! <rubs hands together>Key LinksJDK7 Developer Preview  http://jdk7.java.net/preview/Oracle Technology Network http://www.oracle.com/technetwork/java/index.htmlTheServerSide Java Symposium  http://javasymposium.techtarget.com/"Utopia or Deuteranopia?" http://en.wikipedia.org/wiki/Aeon_Flux

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• Want to be a Speaker at Oracle OpenWorld 2012?

  - by Tony Berk

  Yes, your calendar is correct. It is March. But planning has already started for Oracle OpenWorld 2012. So if you want to be a speaker and propose your own session for this year's event in San Francisco on September 30th - October 4th, starting thinking now!  The annual OpenWorld Call for Papers is now open until April 9th! All of the details to submit a paper are available here. Of course we are interested in sessions around any of the Oracle CRM products, but the Call for Papers is open to all Oracle topics. When submitting your topic, be sure to describe what you plan to discuss and the value of the presentation to other attendees. Sell your session, because there will be a lot of competition to be selected. Bonus News: Speakers for selected sessions receive a complimentary full conference pass! Get your papers in and we'll see in San Francisco! Finally, if there are topics you would like to hear about this year, let us know. Comment on our Facebook page or on Twitter @OracleCRM with hashtag #oow12crm.

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• WebCenter Innovation Award Winners

  - by Michael Snow

  Of course, here on our WebCenter blog – we’d like to highlight and brag about our great WebCenter winners. The 2012 WebCenter Innovation Award Winners University of Louisville Location: Louisville, KY, USA Industry: Higher Education Fusion Middleware Products: WebCenter Portal, WebCenter Content, JDeveloper, WebLogic, Oracle BI, Oracle IdM University of Louisville is a state supported research university Statewide Informatics Network to improve public health The University of Louisville has implemented WebCenter as part of the LOUI (Louisville Informatics Institute) Initiative, a Statewide Informatics Network, which will improve public healthcare and lower cost through the use of novel technology and next generation analytics, decision support and innovative outcomes-based payment systems. ---------- News Limited Country/Region: Australia Industry: News/Media FMW Products: WebCenter Sites Single platform running websites for 50% of Australia's newspapers News Corp is running half of Australia's newspaper websites on this shared platform powered by Oracle WebCenter Sites and have overtaken their nearest competitors and are now leading in terms of monthly page impressions. At peak they have over 250 editors on the system publishing in real-time.Sites include: www.newsspace.com.au, www.news.com.au, www.theaustralian.com.au and many others ------ Life Technologies Corp. Country/Region: Carlsbad, CA, USAIndustry: Life SciencesFMW Products: WebCenter Portal, SOA Suite Life Technologies Corp. is a global biotechnology tools company dedicated to improving the human condition with innovative life science products. They were awarded an innovation award for their solution utilizing WebCenter Portal for remotely monitoring & repairing biotech instruments. They deployed WebCenter as a portal that accesses Life Technologies cloud based service monitoring system where all customer deployed instruments can be remotely monitored and proactively repaired.  The portal provides alerts from these cloud based monitoring services directly to the customer and to Life Technologies Field Engineers.  The Portal provides insight into the instruments and services customers purchased for the purpose of analyzing and anticipating future customer needs and creating targeted sales and service programs. ----- China Mobile Jiangsu China Mobile Jiangsu is one of the biggest subsidiaries of China Mobile. It has over 25,000 employees and 40 million mobile subscribers. Country/Region: Jiangsu, China Industry: Telecommunications FMW Products: WebCenter Portal, WebCenter Content, JDeveloper, SOA Suite, IdM They were awarded an Innovation Award for their new employee platform powered by WebCenter Portal is designed to serve their 25,000+ employees and help them drive collaboration & productivity. JSMCC (Chian Mobile Jiangsu) Employee Enterprise Portal and Collaboration Platform. It is one of the China Mobile’s most important IT innovation projects. The new platform is designed to serve for JSMCC’s 25000+ employees and to help them improve the working efficiency, changing their traditional working mode to social ways, encouraging employees on business collaboration and innovation. The solution is built on top of Oracle WebCenter Portal Framework and WebCenter Spaces while also leveraging Weblogic Server, UCM, OID, OAM, SES, IRM and Oracle Database 11g. By providing rich collaboration services, knowledge management services, sensitive document protection services, unified user identity management services, unified information search services and personalized information integration capabilities, the working efficiency of JSMCC employees has been greatly improved. Main Functionality : Information portal, office automation integration, personal space, group space, team collaboration with web2.0 services, unified search engine for multiple data sources, document management and protection. SSO for multiple platforms. -------- LADWP – Los Angeles Department for Water and Power Los Angeles Department of Water and Power (LADWP) is the largest public utility company in United States with over 1.6 Million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. LADWP also bills most of these customers for sanitation services provided by another city department. Country/Region: US – Los Angeles, CA Industry: Public Utility FMW Products: WebCenter Portal, WebCenter Content, JDeveloper, SOA Suite, IdM The new infrastructure consists of: Oracle WebCenter Portal including mobile portal Oracle WebCenter Content for Content Management and Digital Asset Management (DAM) Oracle OAM (IDM, OVD, OAM) integrated with AD for enterprise identity management Oracle Siebel for CRM Oracle DB Oracle SOA Suite for integration of various subsystems and back end systems  The new portal's features include: Complete Graphical redesign based on best practices in UI Design for high usability Customer Self Service implemented through MyAccount (Bill Pay, Payment History, Bill History, Usage Analysis, Service Request Management) Financial Assistance Programs (CRM, WebCenter) Customer Rebate Programs (CRM, WebCenter) Turn On/Off/Transfer of services (Commercial & Residential) Outage Reporting eNotification (SMS, email) Multilingual (English & Spanish) – using WebCenter multi-language support Section 508 (ADA) Compliant Search – Using WebCenter SES (Secured Enterprise Search) Distributed Authorship in WebCenter Content Mobile Access (any Mobile Browser)

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• ArchBeat Link-o-Rama for 2012-08-30

  - by Bob Rhubart

  Next Generation Mobile Clients for Oracle Applications & the role of Oracle Fusion Middleware | Manish Palaparthy Manish Palaparthy examines some of Oracle's mobile applications, and takes a look at the underlying technology. Master Data Management: A Foundation for Big Data Analysis | Manouj Tahiliani "Businesses that have embraced MDM to get a single, enriched and unified view of Master data by resolving semantic discrepancies and augmenting the explicit master data information from within the enterprise with implicit data from outside the enterprise like social profiles will have a leg up in embracing Big Data solutions. This is especially true for large and medium-sized businesses in industries like Retail, Communications, Financial Services, etc that would find it very challenging to get comprehensive analytical coverage and derive long-term success without resolving the limitations of the heterogeneous topology that leads to disparate, fragmented and incomplete master data." — Manouj Tahiliani Architect Day: Boston - Agenda Update Here's the latest updated information on the session schedule and content for Oracle Technology Network Architect Day in Boston, MA on September 12, 2012. Registration is open, but seating is limited. OTN Architect Day: Boston is being held on Wednesday September 12, 2012, 8:00 a.m. – 5:00 p.m., at the Boston Marriott Burlington, One Burlington Mall Road, Burlington, MA 01803. Integrating Coherence & Java EE 6 Applications using ActiveCache | Ricardo Ferreira The seamless integration between Oracle Coherence and Oracle WebLogic Server "provides a comprehensive environment to develop applications without the complexity of extra Java code to manage cache as a dependency," explains Ricardo Ferreira, "since Oracle provides a DI (Dependency Injection) mechanism for Coherence, the same DI mechanism available in standard Java EE applications. This feature is called ActiveCache." Ricardo shows you how to configure ActiveCache in WebLogic and your Java EE application. Cloud Infrastructure has a new standard from the DMTF "Unlike a de facto standard where typically one vendor has change control over the interface, and everyone else has to reverse engineer the inner workings of it, [Cloud Infrastructure Management Interface (CIMI)] is a de jure standard that is under change control of a standards body. One reason the standard took two years to create is that we factored in use cases, requirements and contributed APIs from multiple vendors. These vendors have products shipping today and as a result CIMI has a strong foundation in real world experience." Oracle GoldenGate 11g Release Launch Webcast- September 12 The new release of Oracle GoldenGate 11g is now available for major databases and platforms. Register for this webcast and live Q&A with product experts to learn about the solution's new features. September 12, 2012. 8:00am AM and 10:00AM PT. Speakers: Doug Reid (Director, Product Management, Oracle GoldenGate), Irem Radzik (Director, Product Marketing, Oracle Data Integration Products) Thought for the Day "[When] asking skilled architects…what they do when confronted with highly complex problems… [they] would most likely answer, 'Just use Common Sense.' [A] better expression than 'common sense' is 'contextual sense'—a knowledge of what is reasonable within a given context. Practicing architects through eduction, experience and examples accumulate a considerable body of contextual sense by the time they're entrusted with solving a system-level problem…" — Eberhardt Rechtin (January 16, 1926 – April 14, 2006) Source: SoftwareQuotes.com

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• Introducing the First Global Web Experience Management Content Management System

  - by kellsey.ruppel

  By Calvin Scharffs, VP of Marketing and Product Development, Lingotek Globalizing online content is more important than ever. The total spending power of online consumers around the world is nearly $50 trillion, a recent Common Sense Advisory report found. Three years ago, enterprises would have to translate content into 37 language to reach 98 percent of Internet users. This year, it takes 48 languages to reach the same amount of users.  For companies seeking to increase global market share, “translate frequently and fast” is the name of the game. Today’s content is dynamic and ever-changing, covering the gamut from social media sites to company forums to press releases. With high-quality translation and localization, enterprises can tailor content to consumers around the world.  Speed and Efficiency in Translation When it comes to the “frequently and fast” part of the equation, enterprises run into problems. Professional service providers provide translated content in files, which company workers then have to manually insert into their CMS. When companies update or edit source documents, they have to hunt down all the translated content and change each document individually.  Lingotek and Oracle have solved the problem by making the Lingotek Collaborative Translation Platform fully integrated and interoperable with Oracle WebCenter Sites Web Experience Management. Lingotek combines best-in-class machine translation solutions, real-time community/crowd translation and professional translation to enable companies to publish globalized content in an efficient and cost-effective manner. WebCenter Sites Web Experience Management simplifies the creation and management of different types of content across multiple channels, including social media.  Globalization Without Interrupting the Workflow The combination of the Lingotek platform with WebCenter Sites ensures that process of authoring, publishing, targeting, optimizing and personalizing global Web content is automated, saving companies the time and effort of manually entering content. Users can seamlessly integrate translation into their WebCenter Sites workflows, optimizing their translation and localization across web, social and mobile channels in multiple languages. The original structure and formatting of all translated content is maintained, saving workers the time and effort involved with inserting the text translation and reformatting.  In addition, Lingotek’s continuous publication model addresses the dynamic nature of content, automatically updating the status of translated documents within the WebCenter Sites Workflow whenever users edit or update source documents. This enables users to sync translations in real time. The translation, localization, updating and publishing of Web Experience Management content happens in a single, uninterrupted workflow.  The net result of Lingotek Inside for Oracle WebCenter Sites Web Experience Management is a system that more than meets the need for frequent and fast global translation. Workflows are accelerated. The globalization of content becomes faster and more streamlined. Enterprises save time, cost and effort in translation project management, and can address the needs of each of their global markets in a timely and cost-effective manner.  About Lingotek Lingotek is an Oracle Gold Partner and is going to be one of the first Oracle Validated Integrator (OVI) partners with WebCenter Sites. Lingotek is also an OVI partner with Oracle WebCenter Content.  Watch a video about how Lingotek Inside for Oracle WebCenter Sites works! Oracle WebCenter will be hosting a webinar, “Hitachi Data Systems Improves Global Web Experiences with Oracle WebCenter," tomorrow, September 13th. To attend the webinar, please register now! For more information about Lingotek for Oracle WebCenter, please visit http://www.lingotek.com/oracle.

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• Wisdom Lies in Collaborative Power and Intelligence

  - by kellsey.ruppel

  By Alakh Verma, Director, Platform Technology Solutions   In my recent blog posts, I shared insights on Predictive Analytics (Will Predictive Analytics at 'Speed of Thoughts' Help Businesses?), Real Time Decisions (How critical are Real Time decisions in business today?) and their significance in our lives in general and in businesses today. In the current business paradigm shift- with evolutionary social business, it is paramount that businesses look for wisdom in collaborative power and intelligence and equip their employees with the tools to engage with one another. There is an old time saying that 5 sticks tied together are stronger and unable to break as opposed to an individual stick. We have recently witnessed the power of ordinary people uniting together and fought collaboratively using Facebook and Twitter to topple down dictators in Tunisia, Egypt and Libya—and are threatening absolute rule in Syria. And an India one man’s (Anna Hazare) campaign against corruption went viral, bringing thousands to the streets in support. As anyone who has worked in a sizeable organization knows, there is no guarantee that the organization as a whole will perform efficiently and achieve its goals, even if each employee is individually efficient and every team has a high level of productivity. To achieve enterprise productivity, it is necessary not only for individuals and groups to “do things right” by working productively but also for the enterprise as a whole to “do the right things” - form the right teams, make the right decisions, allocate resources correctly, and effectively coordinate activities across the entire organization. Most organizations fall short of the optimal level of enterprise productivity because of one or more of these reasons, all at a great cost to the business.  They are disconnected from themselves with various parts of the organization unintentionally working at cross-purposes with each other.  Information that exists is not getting shared or reused.  Human talent is not being applied where it is most needed.  The same problems are being solved repeatedly by multiple groups. Intelligent collaboration through automated business processes has the ability to alter the course of any important business activity, with a potentially dramatic impact on the financial performance of the business. Whether it is a simple email exchange, a physical or virtual meeting, a task force, or a large-scale project, the activity is inherently collaborative.  In fact, collaboration can be defined as the work that takes place among people when a business process is not pre-determining how the work should take place. Collaboration is many things: information sharing, brainstorming, problem solving, best practice negotiation, innovation, coordination of activity, alignment of purpose, and so forth.  Collaboration is the “white space” between the business processes; it is the glue that holds an organization together, and the lubricant that allows the machinery to keep running.  Real time search and collaborative capabilities of the right people with the right content supported by defined processes will provide unparallel wisdom in the organization in the most competitive business environment today. Interestingly, technologies such as Oracle WebCenter offer these capabilities in our Web based business transactions and compliment in the overall collaborative intelligence and power to truly transform organizations to social businesses. Looking to learn more about engaging your employees to collaborate together and providing a complete user experience for your customers? You won't want to miss our webcast today! Drive Online Engagement with Intuitive Portals and Websites

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• ArchBeat Link-o-Rama for 2012-06-29

  - by Bob Rhubart

  Backward-compatible vs. forward-compatible: a tale of two clouds | William Vambenepe "There is the Cloud that provides value by requiring as few changes as possible. And there is the Cloud that provides value by raising the abstraction and operation level," says William Vambenepe. "The backward-compatible Cloud versus the forward-compatible Cloud." Vambenepe was a panelist on the recent ArchBeat podcast Public, Private, and Hybrid Clouds. Andrejus Baranovskis's Blog: ADF 11g PS5 Application with Customized BPM Worklist Task Flow (MDS Seeded Customization) Oracle ACE Director Andrejus Baranovskis investigates "how you can customize a standard BPM Task Flow through MDS Seeded customization." Oracle OpenWorld 2012 Music Festival If, after a day spent in sessions at Oracle Openworld, you want nothing more than to head back to your hotel for a quiet evening spent responding to email, please ignore the rest of this message. Because every night from Sept 30 to Oct 4 the streets of San Francisco will pulsate with music from a vast array of bands representing more musical styles than a single human brain an comprehend. It's the first ever Oracle Music Festival, baby, 7:00pm to 1:00am every night. Are those emails that important...? Resource Kit: Oracle Exadata - includes demos, videos, product datasheets, and technical white papers. This free resource kit includes several customer case study videos, two 3D product demos, several product datasheets, and three technical architecture white papers. Registration is required for the who don't already have a free Oracle.com membership account. Some execs contemplate making 'Bring Your Own Device' mandatory | ZDNet "Companies and agencies are recognizing that individual employees are doing a better job of handling and managing their devices than their harried and overworked IT departments – who need to focus on bigger priorities, such as analytics and cloud," says ZDNet SOA blogger Joe McKendrick. Podcast Show Notes: Public, Private, and Hybrid Clouds All three parts of this discussion are now available. Featuring a panel of leading Oracle cloud computing experts, including Dr. James Baty, Mark T. Nelson, Ajay Srivastava, and William Vambenepe, the discussion covers an overview of the various flavors of cloud computing, the importance of standards, Why cloud computing is a paradigm shift—and why it isn't, and advice on what architects need to know to take advantage of the cloud. And for those who prefer reading to listening, a complete transcript is also available. Amazon AMIs and Oracle VM templates (Cloud Migrations) Cloud migration expert Tom Laszewski shares an objective comparison of these two resources. IOUC : Blogs : Read the latest news on the global user group community - June 2012! The June 2012 edition of "Are You a Member Yet?"—the quarterly newsletter about Oracle user group communities around the world. Webcast: Introducing Identity Management 11g R2 - July 19 Date: Thursday, July 19, 2012 Time: 10am PT / 1pm ET Please join Oracle and customer executives for the launch of Oracle Identity Management 11g R2, the breakthrough technology that dramatically expands the reach of identity management to cloud and mobile environments. Thought for the Day "The most important single aspect of software development is to be clear about what you are trying to build." — Bjarne Stroustrup Source: SoftwareQuotes.com

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• Additional new material WebLogic Community

  - by JuergenKress

  Virtual Developer Conference On Demand - Register Updated Book: WebLogic 12c: Distinctive Recipes - Architecture, Development, Administration by Oracle ACE Director Frank Munz - Blog | YouTube Webcast: Migrating from GlassFish to WebLogic - Replay Reliance Commercial Finance Accelerates Time-to-Market, Improves IT Staff Productivity by 70% - Blog | Oracle Magazine Retrieving WebLogic Server Name and Port in ADF Application by Andrejus Baranovskis, Oracle Ace Director - Blog Using Oracle WebLogic 12c with NetBeans IDEOracle ACE Director Markus Eisele walks you through installing and configuring all the necessary components, and helps you get started with a simple Hello World project. Read the article. Video: Oracle A-Team ADF Mobile Persistence SampleThis video by Oracle Fusion Middleware A-Team architect Steven Davelaar demonstrates how to use the ADF Mobile Persistence Sample JDeveloper extension to generate a fully functional ADF Mobile application that reads and writes data using an ADF BC SOAP web service. Watch the video. Java ME 8 ReleaseDownload Java ME today! This release is an implementation of the Java ME 8 standards JSR 360 (CLDC 8) and JSR 361 (MEEP 8), and includes support of alignment with Java SE 8 language features and APIs, an enhanced services-enabled application platform, the ability to "right-size" the platform to address a wide range of target devices, and more. Learn more Download Java ME SDK 8It includes application development support for Oracle Java ME Embedded 8 platforms and includes plugins for NetBeans 8. See the Java ME 8 Developer Tools Documentation to learn JavaOne 2014 Early Bird RateRegister early to save $400 off the onsite price. With the release of Java 8 this year, we have exciting new sessions and an interactive demo space! NetBeans IDE 8.0 Patch UpdateThe NetBeans Team has released a patch for NetBeans IDE 8.0. Download it today to get fixes that enhance stability and performance. Java 8 Questions ForumFor any questions about this new release, please join the conversation on the Java 8 Questions Forum. Java ME 8: Getting Started with Samples and Demo CodeLearn in few steps how to get started with Java ME 8! The New Java SE 8 FeaturesJava SE 8 introduces enhancements such as lambda expressions that enable you to write more concise yet readable code, better utilize multicore systems, and detect more errors at compile time. See What's New in JDK 8 and the new Java SE 8 documentation portal. Pay Less for Java-Related Books!Save 20% on all new Oracle Press books related to Java. Download the free preview sampler for the Java 8 book written by Herbert Schildt, Maurice Naftain, Henrik Ebbers and J.F. DiMarzio. New book: EJB 3 in Action, Second Edition WebLogic 12c Does WebSockets Getting Started by C2B2 Video: Building Robots with Java Embedded Video: Nighthacking TV Watch presentations by Stephen Chin and community members about Java SE, Java Embedded, Java EE, Hadoop, Robots and more. Migrating the Spring Pet Clinic to Java EE 7 Trip report : Jozi JUG Java Day in Johannesburg How to Build GlassFish 4 from Source 4,000 posts later : The Aquarium WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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• We have our standards, and we need them

  - by Tony Davis

  The presenter suddenly broke off. He was midway through his section on how to apply to the relational database the Continuous Delivery techniques that allowed for rapid-fire rounds of development and refactoring, while always retaining a “production-ready” state. He sighed deeply and then launched into an astonishing diatribe against Database Administrators, much of his frustration directed toward Oracle DBAs, in particular. In broad strokes, he painted the picture of a brave new deployment philosophy being frustratingly shackled by the relational database, and by especially by the attitudes of the guardians of these databases. DBAs, he said, shunned change and “still favored tools I’d have been embarrassed to use in the ’80′s“. DBAs, Oracle DBAs especially, were more attached to their vendor than to their employer, since the former was the primary source of their career longevity and spectacular remuneration. He contended that someone could produce the best IDE or tool in the world for Oracle DBAs and yet none of them would give a stuff, unless it happened to come from the “mother ship”. I sat blinking in astonishment at the speaker’s vehemence, and glanced around nervously. Nobody in the audience disagreed, and a few nodded in assent. Although the primary target of the outburst was the Oracle DBA, it made me wonder. Are we who work with SQL Server, database professionals or merely SQL Server fanbois? Do DBAs, in general, have an image problem? Is it a good career-move to be seen to be holding onto a particular product by the whites of our knuckles, to the exclusion of all else? If we seek a broad, open-minded, knowledge of our chosen technology, the database, and are blessed with merely mortal powers of learning, then we like standards. Vendors of RDBMSs generally don’t conform to standards by instinct, but by customer demand. Microsoft has made great strides to adopt the international SQL Standards, where possible, thanks to considerable lobbying by the community. The implementation of Window functions is a great example. There is still work to do, though. SQL Server, for example, has an unusable version of the Information Schema. One cast-iron rule of any RDBMS is that we must be able to query the metadata using the same language that we use to query the data, i.e. SQL, and we do this by running queries against the INFORMATION_SCHEMA views. Developers who’ve attempted to apply a standard query that works on MySQL, or some other database, but doesn’t produce the expected results on SQL Server are advised to shun the Standards-based approach in favor of the vendor-specific one, using the catalog views. The argument behind this is sound and well-documented, and of course we all use those catalog views, out of necessity. And yet, as database professionals, committed to supporting the best databases for the business, whatever they are now and in the future, surely our heart should sink somewhat when we advocate a vendor specific approach, to a developer struggling with something as simple as writing a guard clause. And when we read messages on the Microsoft documentation informing us that we shouldn’t rely on INFORMATION_SCHEMA to identify reliably the schema of an object, in SQL Server!

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• Read Oracle Certification Program's December 2012 E-Magazine now!

  - by Harold Green

  Hello Everyone, The big news in this edition of our Oracle Certification E-Magazine is related to a change in the way that exam results are provided at the end of the test (using our CertView tool). This significant process change for the Oracle program sets the stage for tighter integration of candidate information and exam/certifcation results. Additionally, it helps give every certification holder access to important tools available in CertView. The new process was implemented in November and so far it is going very well. Much of the success of this new initiative is due to you (following the new process)! We are continuing to work to expand the functionality of CertView to better help you use your certification as a tool to help improve your career. Also in this issue of the E-Magazine, we are announcing several new offerings. We have a new SQL Tuning certification as well as a new Exam Preparation Seminar. We have continued to release new Exam Preparation Seminars and Exam Preparation Seminar Value Packages and we are receiving good feedback. We hope that you will consider employing one of these seminars to help you prepare for your next certification exam. They are now even available on iPad! READ THE DECEMBER 2012 EDITION HERE Thank you and good luck! Paul Sorensen Sr. Director, Global Certification Programs

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• 4 Key Ingredients for the Cloud

  - by Kellsey Ruppel

  It's a short week here with the US Thanksgiving Holiday. So, before we put on our stretch pants and get ready to belly up to the dinner table for turkey, stuffing and mashed potatoes, let's spend a little time this week talking about the Cloud (kind of like the feathery whipped goodness that tops the infamous Thanksgiving pumpkin pie!) But before we dive into the Cloud, let's do a side by side comparison of the key ingredients for each. Cloud Whipped Cream  Application Integration  1 cup heavy cream  Security  1/4 cup sugar  Virtual I/O  1 teaspoon vanilla  Storage  Chilled Bowl It’s no secret that millions of people are connected to the Internet. And it also probably doesn’t come as a surprise that a lot of those people are connected on social networking sites.  Social networks have become an excellent platform for sharing and communication that reflects real world relationships and they play a major part in the everyday lives of many people. Facebook, Twitter, Pinterest, LinkedIn, Google+ and hundreds of others have transformed the way we interact and communicate with one another.Social networks are becoming more than just an online gathering of friends. They are becoming a destination for ideation, e-commerce, and marketing. But it doesn’t just stop there. Some organizations are utilizing social networks internally, integrated with their business applications and processes and the possibility of social media and cloud integration is compelling. Forrester alone estimates enterprise cloud computing to grow to over $240 billion by 2020. It’s hard to find any current IT project today that is NOT considering cloud-based deployments. Security and quality of service concerns are no longer at the forefront; rather, it’s about focusing on the right mix of capabilities for the business. Cloud vs. On-Premise? Policies & governance models? Social in the cloud? Cloud’s increasing sophistication, security in applications, mobility, transaction processing and social capabilities make it an attractive way to manage information. And Oracle offers all of this through the Oracle Cloud and Oracle Social Network. Oracle Social Network is a secure private network that provides a broad range of social tools designed to capture and preserve information flowing between people, enterprise applications, and business processes. By connecting you with your most critical applications, Oracle Social Network provides contextual, real-time communication within and across enterprises. With Oracle Social Network, you and your teams have the tools you need to collaborate quickly and efficiently, while leveraging the organization’s collective expertise to make informed decisions and drive business forward. Oracle Social Network is available as part of a portfolio of application and platform services within the Oracle Cloud. Oracle Cloud offers self-service business applications delivered on an integrated development and deployment platform with tools to rapidly extend and create new services. Oracle Social Network is pre-integrated with the Fusion CRM Cloud Service and the Fusion HCM Cloud Service within the Oracle Cloud. If you are looking for something to watch as you veg on the couch in a post-turkey dinner hangover, you might consider watching these how-to videos! And yes, it is perfectly ok to have that 2nd piece of pie

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• Oracle thin driver vs. OCI driver. Pros and Cons?

  - by Zwei Steinen

  Hi, When you develop a Java application that talks to oracle DBs, there are 2 options right? One is oracle thin driver, and the other is OCI driver that requires its own installation (please correct if I'm misunderstanding). Now, what are the pros and cons? Obviously thin driver sounds much better in terms of installation, but is there anything that OCI can and the thin one can't? Develop environment is Tomcat6 + Spring 3.0 + JPA(Hibernate) + appache-DBCP Thanks in advance.

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• Is Financial Inclusion an Obligation or an Opportunity for Banks?

  - by tushar.chitra

  Why should banks care about financial inclusion? First, the statistics, I think this will set the tone for this blog post. There are close to 2.5 billion people who are excluded from the banking stream and out of this, 2.2 billion people are from the continents of Africa, Latin America and Asia (McKinsey on Society: Global Financial Inclusion). However, this is not just a third-world phenomenon. According to Federal Deposit Insurance Corp (FDIC), in the US, post 2008 financial crisis, one family out of five has either opted out of the banking system or has been moved out (American Banker). Moving this huge unbanked population into mainstream banking is both an opportunity and a challenge for banks. An obvious opportunity is the significant untapped customer base that banks can target, so is the positive brand equity a bank can build by fulfilling its social responsibilities. Also, as banks target the cost-conscious unbanked customer, they will be forced to look at ways to offer cost-effective products and services, necessitating technology upgrades and innovations. However, cost is not the only hurdle in increasing the adoption of banking services. The potential users need to be convinced of the benefits of banking and banks will also face stiff competition from unorganized players. Finally, the banks will have to believe in the viability of this business opportunity, and not treat financial inclusion as an obligation. In what ways can banks target the unbanked For financial inclusion to be a success, banks should adopt innovative business models to develop products that address the stated and unstated needs of the unbanked population and also design delivery channels that are cost effective and viable in the long run. Through business correspondents and facilitators In rural and remote areas, one of the major hurdles in increasing banking penetration is connectivity and accessibility to banking services, which makes last mile inclusion a daunting challenge. To address this, banks can avail the services of business correspondents or facilitators. This model allows banks to establish greater connectivity through a trusted and reliable intermediary. In India, for instance, banks can leverage the local Kirana stores (the mom & pop stores) to service rural and remote areas. With a supportive nudge from the central bank, the commercial banks can enlist these shop owners as business correspondents to increase their reach. Since these neighborhood stores are acquainted with the local population, they can help banks manage the KYC norms, besides serving as a conduit for remittance. Banks also have an opportunity over a period of time to cross-sell other financial products such as micro insurance, mutual funds and pension products through these correspondents. To exercise greater operational control over the business correspondents, banks can also adopt a combination of branch and business correspondent models to deliver financial inclusion. Through mobile devices According to a 2012 world bank report on financial inclusion, out of a world population of 7 billion, over 5 billion or 70% have mobile phones and only 2 billion or 30% have a bank account. What this means for banks is that there is scope for them to leverage this phenomenal growth in mobile usage to serve the unbanked population. Banks can use mobile technology to service the basic banking requirements of their customers with no frills accounts, effectively bringing down the cost per transaction. As I had discussed in my earlier post on mobile payments, though non-traditional players have taken the lead in P2P mobile payments, banks still hold an edge in terms of infrastructure and reliability. Through crowd-funding According to the Crowdfunding Industry Report by Massolution, the global crowdfunding industry raised $2.7 billion in 2012, and is projected to grow to $5.1 billion in 2013. With credit policies becoming tighter and banks becoming more circumspect in terms of loan disbursals, crowdfunding has emerged as an alternative channel for lending. Typically, these initiatives target the unbanked population by offering small loans that are unviable for larger banks. Though a significant proportion of crowdfunding initiatives globally are run by non-banking institutions, banks are also venturing into this space. The next step towards inclusive finance Banks by themselves cannot make financial inclusion a success. There is a need for a whole ecosystem that is supportive of this mission. The policy makers, that include the regulators and government bodies, must be in sync, the IT solution providers must put on their thinking caps to come out with innovative products and solutions, communication channels such as internet and mobile need to expand their reach, and the media and the public need to play an active part. The other challenge for financial inclusion is from the banks themselves. While it is true that financial inclusion will unleash a hitherto hugely untapped market, the normal banking model may be found wanting because of issues such as flexibility, convenience and reliability. The business will be viable only when there is a focus on increasing the usage of existing infrastructure and that is possible when the banks can offer the entire range of products and services to the large number of users of essential banking services. Apart from these challenges, banks will also have to quickly master and replicate the business model to extend their reach to the remotest regions in their respective geographies. They will need to ensure that the transactions deliver a viable business benefit to the bank. For tapping cross-sell opportunities, banks will have to quickly roll-out customized and segment-specific products. The bank staff should be brought in sync with the business plan by convincing them of the viability of the business model and the need for a business correspondent delivery model. Banks, in collaboration with the government and NGOs, will have to run an extensive financial literacy program to educate the unbanked about the benefits of banking. Finally, with the growing importance of retail banking and with many unconventional players eyeing the opportunity in payments and other lucrative areas of banking, banks need to understand the importance of micro and small branches. These micro and small branches can help banks increase their presence without a huge cost burden, provide bankers an opportunity to cross sell micro products and offer a window of opportunity for the large non-banked population to transact without any interference from intermediaries. These branches can also help diminish the role of the unorganized financial sector, such as local moneylenders and unregistered credit societies. This will also help banks build a brand awareness and loyalty among the users, which by itself has a cascading effect on the business operations, especially among the rural and un-banked centers. In conclusion, with the increasingly competitive banking sector facing frequent slowdowns and downturns, the unbanked population presents a huge opportunity for banks to enhance their customer base and fulfill their social responsibility.

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• The Minimalist Approach to Content Governance - Create Phase

  - by Kellsey Ruppel

   Originally posted by John Brunswick. In this installment of our Minimalist Approach to Content Governance we finally get to the fun part of the content creation process! Once the content requester has addressed the items outlined in the Request Phase it is time to setup and begin the production of content.   For this to be done correctly it is important the the content be assigned appropriate workflow and security information. As in our prior phase, let's take a look at what can be done to streamline this process - as contributors are focused on getting information to their end users as quickly as possible. This often means that details around how to ensure that the materials are properly managed can be overlooked, but fortunately there are some techniques that leverage our content management system's native capabilities to automatically take care of some of the details. 1. Determine Access Why - Even if content is not something that needs to restricted due to security reasons, it is helpful to apply access rights so that the content ends up being visible only to users that it relates to. This will greatly improve user experience. For instance, if your team is working on a group project many of your fellow company employees do not need to see the content that is being worked on for that project. How - Make use of native content features that allow propagation of security and meta data from parent folders within your content system that have been setup for your particular effort. This makes it painless to enforce security, as well as meta data policies for even the most unorganized users. The default settings at a parent level can be set once the content creation request has been accepted and a location in the content management system is assigned for your specific project. Impact - Users can find information will less effort, as they will only be exposed to what they need for their work and can leverage advanced search features to take advantage of meta data assigned to content. The combination of default security and meta data will also help in running reports against the content in the Manage and Retire stages that we will discuss in the next 2 posts. 2. Assign Workflow (optional depending on nature of content) Why - Every case for workflow is going to be a bit different, but it generally involves ensuring that content conforms to management, legal and or editorial requirements. How - Oracle's Universal Content Management offers two ways of helping to workflow content without much effort. Workflow can be applied to content based on Criteria acting on meta data or explicitly assigned to content with a Basic workflow. Impact - Any content that needs additional attention before release is addressed, allowing users to comment and version until a suitable result is reached. By using inheritance from parent folders within the content management system content can automatically be given the right security, meta data and workflow information for a particular project's content. This relieves the burden of doing this for every piece of content from management teams and content contributors. We will cover more about the management phase within the content lifecycle in our next installment.

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