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• Example WLST Script to Obtain JDBC and JTA MBean Values

  - by Daniel Mortimer

  Introduction Following on from the blog entry "Get an Offline or Online WebLogic Domain Summary Using WLST!", I have had a request to create a smaller example which only collects a selection of JDBC (System Resource) and JTA configuration and runtime MBeans values. So, here it is. Download Sample Script You can grab the sample script by clicking here. Instructions to Run: 1. After download, extract the zip to the machine hosting the WebLogic environment. You should have three directories along with a readme.txt output Sample_Output scripts 2. In the scripts directory, find the start wrapper script startWLSTJDBCSummarizer.sh (Unix) or startWLSTJDBCSummarizer.cmd (MS Windows). Open the appropriate file in an editor and change the environment variable settings to suit your system. Example - startWLSTDomainSummarizer.cmd set WL_HOME=D:\product\FMW11g\wlserver_10.3 set DOMAIN_HOME=D:\product\FMW11g\user_projects\domains\MyDomain set WLST_OUTPUT_PATH=D:\WLSTDomainSummarizer\output\ set WLST_OUTPUT_FILE=WLST_JDBC_Summary_Via_MBeans.html call "%WL_HOME%\common\bin\wlst.cmd" WLS_JDBC_Summary_Online.py Note: The WLST_OUTPUT_PATH directory value must have a trailing slash. If there is no trailing slash, the script will error and not continue.  3. Run the shell / command line wrapper script. It should launch WLST and kick off "WLS_JDBC_Summary_Online.py". This will hit you with some prompts e.g. Is your domain Admin Server up and running and do you have the connection details? (Y /N ): Y Enter connection URL to Admin Server e.g t3://mymachine.acme.com:7001 : t3://localhost:7001 Enter weblogic username: weblogic Enter weblogic username password (function prompt 1): welcome1 (Note: the value typed in for password will not be echoed back to the console). 4. If the scripts run successfully, you should get a HTML summary in the specified output directory. See example screenshots below: Screenshot 1 - JDBC System Resource Tab Page  Screenshot 2 - JTA Tab Page 5. For the HTML to render correctly, ensure the .js and .css files provided (review the output directory created by the zip file extraction) are accessible. For example, to view the HTML locally (without using a web server), place the HTML output, jquery-ui.js, spry.js and wlstsummarizer.css in the same directory. Disclaimer This is a sample script. I have tested it against WebLogic Server 10.3.6 domains on MS Windows and Unix.  I cannot guarantee that the script will run error free or produce the expected output on your system. If you have any feedback add a comment to the blog. I will endeavour to fix any problems with my WLST code. Credits JQuery: http://jquery.com/ Spry (Adobe) : https://github.com/adobe/Spryhttp://www.red-team-design.com/cool-headings-with-pseudo-elements

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• How to tune down the Hyperic built-in postgresql database for a small setup

  - by Svish

  We are testing out Hyperic 4.5.1 in a quite small environment for now. Currently there are just 1-5 agents and there probably won't be any more than 10-15. When I run ps ax there are 20(!) postgres processes running. For a small setup like this, that can't be necessary, can it? I'm a software developer and don't have much experience with setting up servers and such though, so don't really know. Either way, what settings are appropriate for a small Hyperic setup like this? Current, default and untouched configuration file, hqdb/data/postgresql.conf: # ----------------------------- # PostgreSQL configuration file # ----------------------------- # # This file consists of lines of the form: # # name = value # # (The '=' is optional.) White space may be used. Comments are introduced # with '#' anywhere on a line. The complete list of option names and # allowed values can be found in the PostgreSQL documentation. The # commented-out settings shown in this file represent the default values. # # Please note that re-commenting a setting is NOT sufficient to revert it # to the default value, unless you restart the server. # # Any option can also be given as a command line switch to the server, # e.g., 'postgres -c log_connections=on'. Some options can be changed at # run-time with the 'SET' SQL command. # # This file is read on server startup and when the server receives a # SIGHUP. If you edit the file on a running system, you have to SIGHUP the # server for the changes to take effect, or use "pg_ctl reload". Some # settings, which are marked below, require a server shutdown and restart # to take effect. # # Memory units: kB = kilobytes MB = megabytes GB = gigabytes # Time units: ms = milliseconds s = seconds min = minutes h = hours d = days #--------------------------------------------------------------------------- # FILE LOCATIONS #--------------------------------------------------------------------------- # The default values of these variables are driven from the -D command line # switch or PGDATA environment variable, represented here as ConfigDir. #data_directory = 'ConfigDir' # use data in another directory # (change requires restart) #hba_file = 'ConfigDir/pg_hba.conf' # host-based authentication file # (change requires restart) #ident_file = 'ConfigDir/pg_ident.conf' # ident configuration file # (change requires restart) # If external_pid_file is not explicitly set, no extra PID file is written. #external_pid_file = '(none)' # write an extra PID file # (change requires restart) #--------------------------------------------------------------------------- # CONNECTIONS AND AUTHENTICATION #--------------------------------------------------------------------------- # - Connection Settings - #listen_addresses = 'localhost' # what IP address(es) to listen on; # comma-separated list of addresses; # defaults to 'localhost', '*' = all # (change requires restart) port = 9432 # (change requires restart) max_connections = 100 # (change requires restart) # Note: increasing max_connections costs ~400 bytes of shared memory per # connection slot, plus lock space (see max_locks_per_transaction). You # might also need to raise shared_buffers to support more connections. #superuser_reserved_connections = 3 # (change requires restart) #unix_socket_directory = '' # (change requires restart) #unix_socket_group = '' # (change requires restart) #unix_socket_permissions = 0777 # octal # (change requires restart) #bonjour_name = '' # defaults to the computer name # (change requires restart) # - Security & Authentication - #authentication_timeout = 1min # 1s-600s #ssl = off # (change requires restart) #password_encryption = on #db_user_namespace = off # Kerberos #krb_server_keyfile = '' # (change requires restart) #krb_srvname = 'postgres' # (change requires restart) #krb_server_hostname = '' # empty string matches any keytab entry # (change requires restart) #krb_caseins_users = off # (change requires restart) # - TCP Keepalives - # see 'man 7 tcp' for details #tcp_keepalives_idle = 0 # TCP_KEEPIDLE, in seconds; # 0 selects the system default #tcp_keepalives_interval = 0 # TCP_KEEPINTVL, in seconds; # 0 selects the system default #tcp_keepalives_count = 0 # TCP_KEEPCNT; # 0 selects the system default #--------------------------------------------------------------------------- # RESOURCE USAGE (except WAL) #--------------------------------------------------------------------------- # - Memory - shared_buffers = 64MB # min 128kB or max_connections*16kB # (change requires restart) #temp_buffers = 8MB # min 800kB #max_prepared_transactions = 5 # can be 0 or more # (change requires restart) # Note: increasing max_prepared_transactions costs ~600 bytes of shared memory # per transaction slot, plus lock space (see max_locks_per_transaction). work_mem = 2MB # min 64kB maintenance_work_mem = 32MB # min 1MB #max_stack_depth = 2MB # min 100kB # - Free Space Map - max_fsm_pages = 204800 # min max_fsm_relations*16, 6 bytes each # (change requires restart) #max_fsm_relations = 1000 # min 100, ~70 bytes each # (change requires restart) # - Kernel Resource Usage - #max_files_per_process = 1000 # min 25 # (change requires restart) #shared_preload_libraries = '' # (change requires restart) # - Cost-Based Vacuum Delay - #vacuum_cost_delay = 0 # 0-1000 milliseconds #vacuum_cost_page_hit = 1 # 0-10000 credits #vacuum_cost_page_miss = 10 # 0-10000 credits #vacuum_cost_page_dirty = 20 # 0-10000 credits #vacuum_cost_limit = 200 # 0-10000 credits # - Background writer - #bgwriter_delay = 200ms # 10-10000ms between rounds #bgwriter_lru_percent = 1.0 # 0-100% of LRU buffers scanned/round #bgwriter_lru_maxpages = 5 # 0-1000 buffers max written/round #bgwriter_all_percent = 0.333 # 0-100% of all buffers scanned/round #bgwriter_all_maxpages = 5 # 0-1000 buffers max written/round #--------------------------------------------------------------------------- # WRITE AHEAD LOG #--------------------------------------------------------------------------- # - Settings - fsync = on # turns forced synchronization on or off #wal_sync_method = fsync # the default is the first option # supported by the operating system: # open_datasync # fdatasync # fsync # fsync_writethrough # open_sync #full_page_writes = on # recover from partial page writes #wal_buffers = 64kB # min 32kB # (change requires restart) commit_delay = 100000 # range 0-100000, in microseconds #commit_siblings = 5 # range 1-1000 # - Checkpoints - checkpoint_segments = 10 # in logfile segments, min 1, 16MB each #checkpoint_timeout = 5min # range 30s-1h #checkpoint_warning = 30s # 0 is off # - Archiving - #archive_command = '' # command to use to archive a logfile segment #archive_timeout = 0 # force a logfile segment switch after this # many seconds; 0 is off #--------------------------------------------------------------------------- # QUERY TUNING #--------------------------------------------------------------------------- # - Planner Method Configuration - #enable_bitmapscan = on #enable_hashagg = on #enable_hashjoin = on #enable_indexscan = on #enable_mergejoin = on #enable_nestloop = on #enable_seqscan = on #enable_sort = on #enable_tidscan = on # - Planner Cost Constants - #seq_page_cost = 1.0 # measured on an arbitrary scale #random_page_cost = 4.0 # same scale as above #cpu_tuple_cost = 0.01 # same scale as above #cpu_index_tuple_cost = 0.005 # same scale as above #cpu_operator_cost = 0.0025 # same scale as above #effective_cache_size = 128MB # - Genetic Query Optimizer - #geqo = on #geqo_threshold = 12 #geqo_effort = 5 # range 1-10 #geqo_pool_size = 0 # selects default based on effort #geqo_generations = 0 # selects default based on effort #geqo_selection_bias = 2.0 # range 1.5-2.0 # - Other Planner Options - #default_statistics_target = 10 # range 1-1000 #constraint_exclusion = off #from_collapse_limit = 8 #join_collapse_limit = 8 # 1 disables collapsing of explicit # JOINs #--------------------------------------------------------------------------- # ERROR REPORTING AND LOGGING #--------------------------------------------------------------------------- # - Where to Log - log_destination = 'stderr' # Valid values are combinations of # stderr, syslog and eventlog, # depending on platform. # This is used when logging to stderr: redirect_stderr = on # Enable capturing of stderr into log # files # (change requires restart) # These are only used if redirect_stderr is on: log_directory = '../../logs' # Directory where log files are written # Can be absolute or relative to PGDATA log_filename = 'hqdb-%Y-%m-%d.log' # Log file name pattern. # Can include strftime() escapes #log_truncate_on_rotation = off # If on, any existing log file of the same # name as the new log file will be # truncated rather than appended to. But # such truncation only occurs on # time-driven rotation, not on restarts # or size-driven rotation. Default is # off, meaning append to existing files # in all cases. log_rotation_age = 1d # Automatic rotation of logfiles will # happen after that time. 0 to # disable. #log_rotation_size = 10MB # Automatic rotation of logfiles will # happen after that much log # output. 0 to disable. # These are relevant when logging to syslog: #syslog_facility = 'LOCAL0' #syslog_ident = 'postgres' # - When to Log - #client_min_messages = notice # Values, in order of decreasing detail: # debug5 # debug4 # debug3 # debug2 # debug1 # log # notice # warning # error #log_min_messages = notice # Values, in order of decreasing detail: # debug5 # debug4 # debug3 # debug2 # debug1 # info # notice # warning # error # log # fatal # panic #log_error_verbosity = default # terse, default, or verbose messages #log_min_error_statement = error # Values in order of increasing severity: # debug5 # debug4 # debug3 # debug2 # debug1 # info # notice # warning # error # fatal # panic (effectively off) log_min_duration_statement = 10000 # -1 is disabled, 0 logs all statements # and their durations. #silent_mode = off # DO NOT USE without syslog or # redirect_stderr # (change requires restart) # - What to Log - #debug_print_parse = off #debug_print_rewritten = off #debug_print_plan = off #debug_pretty_print = off #log_connections = off #log_disconnections = off #log_duration = off #log_line_prefix = '' # Special values: # %u = user name # %d = database name # %r = remote host and port # %h = remote host # %p = PID # %t = timestamp (no milliseconds) # %m = timestamp with milliseconds # %i = command tag # %c = session id # %l = session line number # %s = session start timestamp # %x = transaction id # %q = stop here in non-session # processes # %% = '%' # e.g. '<%u%%%d> ' #log_statement = 'none' # none, ddl, mod, all #log_hostname = off #--------------------------------------------------------------------------- # RUNTIME STATISTICS #--------------------------------------------------------------------------- # - Query/Index Statistics Collector - #stats_command_string = on #update_process_title = on stats_start_collector = on # needed for block or row stats # (change requires restart) stats_block_level = on stats_row_level = on stats_reset_on_server_start = off # (change requires restart) # - Statistics Monitoring - #log_parser_stats = off #log_planner_stats = off #log_executor_stats = off #log_statement_stats = off #--------------------------------------------------------------------------- # AUTOVACUUM PARAMETERS #--------------------------------------------------------------------------- #autovacuum = off # enable autovacuum subprocess? # 'on' requires stats_start_collector # and stats_row_level to also be on #autovacuum_naptime = 1min # time between autovacuum runs #autovacuum_vacuum_threshold = 500 # min # of tuple updates before # vacuum #autovacuum_analyze_threshold = 250 # min # of tuple updates before # analyze #autovacuum_vacuum_scale_factor = 0.2 # fraction of rel size before # vacuum #autovacuum_analyze_scale_factor = 0.1 # fraction of rel size before # analyze #autovacuum_freeze_max_age = 200000000 # maximum XID age before forced vacuum # (change requires restart) #autovacuum_vacuum_cost_delay = -1 # default vacuum cost delay for # autovacuum, -1 means use # vacuum_cost_delay #autovacuum_vacuum_cost_limit = -1 # default vacuum cost limit for # autovacuum, -1 means use # vacuum_cost_limit #--------------------------------------------------------------------------- # CLIENT CONNECTION DEFAULTS #--------------------------------------------------------------------------- # - Statement Behavior - #search_path = '"$user",public' # schema names #default_tablespace = '' # a tablespace name, '' uses # the default #check_function_bodies = on #default_transaction_isolation = 'read committed' #default_transaction_read_only = off #statement_timeout = 0 # 0 is disabled #vacuum_freeze_min_age = 100000000 # - Locale and Formatting - datestyle = 'iso, mdy' #timezone = unknown # actually, defaults to TZ # environment setting #timezone_abbreviations = 'Default' # select the set of available timezone # abbreviations. Currently, there are # Default # Australia # India # However you can also create your own # file in share/timezonesets/. #extra_float_digits = 0 # min -15, max 2 #client_encoding = sql_ascii # actually, defaults to database # encoding # These settings are initialized by initdb -- they might be changed lc_messages = 'C' # locale for system error message # strings lc_monetary = 'C' # locale for monetary formatting lc_numeric = 'C' # locale for number formatting lc_time = 'C' # locale for time formatting # - Other Defaults - #explain_pretty_print = on #dynamic_library_path = '$libdir' #local_preload_libraries = '' #--------------------------------------------------------------------------- # LOCK MANAGEMENT #--------------------------------------------------------------------------- #deadlock_timeout = 1s #max_locks_per_transaction = 64 # min 10 # (change requires restart) # Note: each lock table slot uses ~270 bytes of shared memory, and there are # max_locks_per_transaction * (max_connections + max_prepared_transactions) # lock table slots. #--------------------------------------------------------------------------- # VERSION/PLATFORM COMPATIBILITY #--------------------------------------------------------------------------- # - Previous Postgres Versions - #add_missing_from = off #array_nulls = on #backslash_quote = safe_encoding # on, off, or safe_encoding #default_with_oids = off #escape_string_warning = on #standard_conforming_strings = off #regex_flavor = advanced # advanced, extended, or basic #sql_inheritance = on # - Other Platforms & Clients - #transform_null_equals = off #--------------------------------------------------------------------------- # CUSTOMIZED OPTIONS #--------------------------------------------------------------------------- #custom_variable_classes = '' # list of custom variable class names SELECT * FROM pg_stat_activity; datid | datname | procpid | usesysid | usename | current_query | waiting | query_start | backend_start | client_addr | client_port -------+---------+---------+----------+---------+---------------------------------+---------+-------------------------------+-------------------------------+-------------+------------- 16384 | hqdb | 3267 | 10 | hqadmin | <IDLE> | f | 2011-02-08 15:51:20.036781+01 | 2011-02-08 15:51:20.02413+01 | 127.0.0.1 | 47892 16384 | hqdb | 3268 | 10 | hqadmin | <IDLE> | f | 2011-02-08 15:51:20.050994+01 | 2011-02-08 15:51:20.047393+01 | 127.0.0.1 | 47893 16384 | hqdb | 3269 | 10 | hqadmin | <IDLE> | f | 2011-02-08 15:51:20.056661+01 | 2011-02-08 15:51:20.053201+01 | 127.0.0.1 | 47894 16384 | hqdb | 3271 | 10 | hqadmin | <IDLE> | f | 2011-02-08 15:51:20.062351+01 | 2011-02-08 15:51:20.058822+01 | 127.0.0.1 | 47895 16384 | hqdb | 3272 | 10 | hqadmin | <IDLE> | f | 2011-02-08 15:51:20.068328+01 | 2011-02-08 15:51:20.064517+01 | 127.0.0.1 | 47896 16384 | hqdb | 3273 | 10 | hqadmin | <IDLE> | f | 2011-02-08 15:51:20.07444+01 | 2011-02-08 15:51:20.070755+01 | 127.0.0.1 | 47897 16384 | hqdb | 3274 | 10 | hqadmin | <IDLE> | f | 2011-02-08 15:51:20.080941+01 | 2011-02-08 15:51:20.076983+01 | 127.0.0.1 | 47898 16384 | hqdb | 3275 | 10 | hqadmin | <IDLE> | f | 2011-02-08 15:51:20.08741+01 | 2011-02-08 15:51:20.083697+01 | 127.0.0.1 | 47899 16384 | hqdb | 3276 | 10 | hqadmin | <IDLE> | f | 2011-02-08 15:51:20.093597+01 | 2011-02-08 15:51:20.089977+01 | 127.0.0.1 | 47900 16384 | hqdb | 3277 | 10 | hqadmin | <IDLE> in transaction | f | 2011-02-08 15:51:20.133974+01 | 2011-02-08 15:51:20.096149+01 | 127.0.0.1 | 47901 16384 | hqdb | 3308 | 10 | hqadmin | <IDLE> | f | 2011-02-09 10:49:27.402197+01 | 2011-02-08 15:51:29.826321+01 | 127.0.0.1 | 47902 16384 | hqdb | 3309 | 10 | hqadmin | <IDLE> | f | 2011-02-08 15:51:55.572395+01 | 2011-02-08 15:51:29.865243+01 | 127.0.0.1 | 47903 16384 | hqdb | 3310 | 10 | hqadmin | <IDLE> | f | 2011-02-08 15:51:55.586273+01 | 2011-02-08 15:51:29.874346+01 | 127.0.0.1 | 47904 16384 | hqdb | 3311 | 10 | hqadmin | <IDLE> | f | 2011-02-09 10:10:03.024088+01 | 2011-02-08 15:51:29.883598+01 | 127.0.0.1 | 47905 16384 | hqdb | 3312 | 10 | hqadmin | <IDLE> in transaction | f | 2011-02-08 15:51:35.804457+01 | 2011-02-08 15:51:29.892925+01 | 127.0.0.1 | 47906 16384 | hqdb | 3418 | 10 | hqadmin | <IDLE> | f | 2011-02-08 15:51:55.580207+01 | 2011-02-08 15:51:55.56911+01 | 127.0.0.1 | 47910 16384 | hqdb | 3419 | 10 | hqadmin | <IDLE> | f | 2011-02-08 15:51:55.59781+01 | 2011-02-08 15:51:55.588609+01 | 127.0.0.1 | 47911 16384 | hqdb | 3422 | 10 | hqadmin | <IDLE> | f | 2011-02-09 10:10:02.668836+01 | 2011-02-08 15:51:55.603076+01 | 127.0.0.1 | 47914 16384 | hqdb | 3421 | 10 | hqadmin | <IDLE> | f | 2011-02-08 15:51:55.770427+01 | 2011-02-08 15:51:55.603086+01 | 127.0.0.1 | 47913 16384 | hqdb | 3420 | 10 | hqadmin | <IDLE> | f | 2011-02-08 15:51:55.680785+01 | 2011-02-08 15:51:55.637058+01 | 127.0.0.1 | 47912 16384 | hqdb | 18233 | 10 | hqadmin | SELECT * FROM pg_stat_activity; | f | 2011-02-09 10:49:29.688949+01 | 2011-02-09 10:48:13.031475+01 | | -1 (21 rows)

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• ASR / SNMP on Exadata

  - by rene.kundersma

  Recently I worked with ASR on Exadata for multiple customers. ASR is a great functionality that enables your 'systems' to alert Oracle when hardware failures occur. Sun hardware is using ASM for sometime and since 2009/2010 this is also available for Exadata. My goal is not to re-write the documentation so for general information I like to refer to this link. So, where is this note about ? Well, it is about two things I experienced around setting up ASR. I like to provide my experience so others can be successful with ASR fast as well. (It is however expected that things will be updated in the latest documentation.) First, imagine yourself configuring SNMP traps to be sent to ASR. In this situation be sure to not erase any existing SNMP Subscribers settings for example the subscription to Enterprise Manager Grid Control or whatever you already subscribed for. So, when you have documentation stating to execute "cellcli -e alter cell snmpSubscriber=(host=, port=)" be sure to add existing snmpSubscribers when they exist. The syntax allows this: snmpSubscriber= ((host=host [,port=port] [,community=community][,type=ASR]) [,(host=host[,port=port][,community=community][,type=ASR])...) Second, when configuring SnmpSubscribers using DCLI you have to work with a slash to escape the brackets. Be sure to verify your SNMP settings after setting them because you might end up with a bracket in the 'asrs.state' file stating 'public\' in stead of 'public'. Having the extra slash after the word 'public' of course doesn't help when sending SNMP-traps: dcli -g dbs_group -l root -n "/opt/oracle.cellos/compmon/exadata_mon_hw_asr.pl -validate_snmp_subscriber -type asr" cn38: Sending test trap to destination - 173.25.100.43:162 cn38: (1). count - 50 Failed to run "/usr/bin/snmptrap -v 2c -c public\ -M "+/opt/oracle.cellos/compmon/" -m SUN-HW-TRAP-MIB 173.25.100.43:162 "" SUN-HW- TRAP-MIB::sunHwTrapTestTrap sunHwTrapSystemIdentifier s " Sun Oracle Database Machine secret" sunHwTrapChassisId s "secret" sunHwTrapProductName s "SUN FIRE X4170 SERVER" sunHwTrapTestMessage s "This is a test trap. Exadata Compute Server: cn38.oracle.com "" cn38: getaddrinfo: +/opt/oracle.cellos/compmon/ Name or service not known cn38: snmptrap: Unknown host (+/opt/oracle.cellos/compmon/) All together ASR is a great addition to Exadata that I highly recommend. Some excellent documentation is written on the implementation details and available on MyOracleSupport. See "Oracle Database Machine Monitoring (Doc ID 1110675.1)" Rene Kundersma Technical Architect Oracle Technology Services

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• Pinterest and Social Commerce: The Social Networking Site Retailers Shouldn’t Ignore

  - by Jeri Kelley

  If you are in the midst of remodeling your home, researching the latest spring fashion trends, or simply trying to figure out what to cook for dinner you’ve probably been on Pinterest, and like me, find it extremely useful for generating new ideas and storing them all in one place. Gone are the days of folding over corners of magazines or bookmarking the URL of a Web page – Pinterest makes it easy for you to “pin” ideas, photos, links, and more to virtual bulletin boards where your “followers” can repin, like, and share. As a consumer, Pinterest has gained my attention and I’m definitely not the only one. According to a Monetate infographic, Pinterest’s unique visitors increased 329% from September to December 2011. With this explosion of users, what does it mean for social commerce? Also according to Monetate, Pinterest is one of the top traffic drivers for retailers – driving even more traffic than popular social networking sites like Google+.  For businesses, creating a presence on Pinterest is a great way to extend the reach of your brand, increase inbound links, and drive more traffic to your site. Socialnomics has a great post on how some of the biggest retail brands are using Pinterest to connect with consumers, offer cool content, and engage on a more personal level. When evaluating your social commerce program, while Facebook still delivers the most referrals, Pinterest shouldn’t be ignored as a way to help reach and connect with as many consumers as possible.

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• Webcast with Brian Griffin, Ancestry, 2013 Winner 10 Best Web Support Sites

  - by Tuula Fai

  The web is one of the fastest growing channels for providing service, support and information, as seen in The Service Council's (TSC) latest multi-channel research survey. Join TSC's Chief Customer Officer Sumair Dutta as he shares key findings from his current customer experience research from over 200 organizations. Sumair will be joined by Brian Griffin, Senior Program Manager, Global Support Experience, Ancestry.com who will show how Ancestry is using the web as a powerful tool to enhance self-service opportunities and increase customer engagement. Smarter Web Service Educast Thursday, November 14th 2 pm ET / 11 am PT Register: http://bit.ly/1cwz4Ns  

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• Looking ahead at 2011-with Gartner

  - by andrea.mulder

  Speaking of forecasting the future. Gartner highlighted the top 10 technologies and trends that will be strategic for most organizations in 2011. While Gartner's predictions are not specific to CRM, you just cannot help but notice some of the common themes in store for 2011. The top 10 strategic technologies for 2011 include: Cloud Computing Mobile Applications and Media Tablets Social Communications and Collaborations Video Next Generation Analytics Social Analytics Context-Aware Computing Storage Class Memory Ubiquitous Computing Fabric-Based Infrastructure and Computers

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• ¿Es más barato desarrollar a medida que adquirir un ERP?

  - by Luis Alberto Quilez

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} La clave está en el tiempo. Cuando abordamos un desarrollo a medida, estamos pensando únicamente en las necesidades de hoy. Tenemos un proyecto concreto, un determinado alcance funcional y conocemos las herramientas que hoy tenemos disponibles. Somos los que mejor conocemos nuestra empresa de hoy, sus procesos y el desarrollo parece una buena opción, pues las licencias de las herramientas de desarrollo son económicas y el coste de la tarifa diaria de programación es asequible, y entonces, caemos en la trampa del corto plazo y vamos adelante. Es muy posible que este desarrollo salga bien, que estemos orgullosos de nuestro trabajo, e incluso que proclamemos a los 4 vientos el dinero que nos hemos ahorrado. Sin embargo el mundo no se para, el negocio no se para, la adaptación debe ser permanente, nuestros clientes, internos y externos, tendrán nuevas exigencias y nuestro desarrollo no estará terminado, tendremos que integrarlo con otras áreas, tendremos que tratar de darle mayor funcionalidad y alcance, tendremos que adaptarlo a las nuevas tecnologías, permitir que la información se analice, se comparta, se acceda desde nuevos dispositivos … y veremos en primera persona cómo la trampa del desarrollo se cierra sobre nuestras cabezas, nunca estará terminado, la tecnología que usamos un día se quedará obsoleta, el ritmo de exigencia por funcionalidad e integración será cada vez mayor y no podremos sino poner más y más recursos dedicados al mantenimiento de un desarrollo propio, que no deja de comer, que me obliga a gastar más y más cada día y del que no puedo salir. Al poco tiempo me he convertido en una empresa de desarrollo de software dentro de mi propia empresa y ni tengo los recursos económicos para hacerlo viable, ni tengo las capacidades humanas y de inversión para responder a lo que se me exige desde el negocio. Así que pensemos, desde el principio, en que nuestra empresa debe perdurar muchos años, y hagamos el análisis de costes bajo esta perspectiva a la hora de tomar la decisión y veremos entonces que la adquisición de un ERP es mucho más económica que el desarrollo a medida. Por otro lado tenemos la integración. Un sistema de producción, requiere la asignación de recursos, que a su vez requieren de un plan de desarrollo, una formación o un cálculo de su nómina; también requiere de una cuenta contable, de una gestión de compras o de una asignación de costes y claro,de todos estos puntos nos vamos dando cuenta sobre la marcha, cuando en un sistema de gestión integral (ERP) lo tenemos disponible desde el primer momento. Claro que no nos vale un ERP cerrado, poco flexible y que no me permita diferenciar a mi empresa. Tenemos que buscar un socio tecnológico que nos acompañe, que asuma la inversión en tecnología y que me vaya suministrando versiones y soluciones acordes a las exigencias de los tiempos, de hoy y de mañana, pero además que me permita adaptar los flujos e innovar en los procesos para que podamos diferenciar nuestra empresa de la competencia, hoy y mañana. Veremos cómo, con la decisión de un ERP, flexible y abierto, los números salen y en el largo plazo es mucho más económica la decisión de adquirir un ERP que de optar por el desarrollo. Luis Alberto Quilez v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Open Data, Government and Transparency

  - by Tori Wieldt

  A new track at TDC (The Developer's Conference in Sao Paulo, Brazil) is titled Open Data. It deals with open data, government and transparency. Saturday will be a "transparency hacker day" where developers are invited to create applications using open data from the Brazilian government.  Alexandre Gomes, co-lead of the track, says "I want to inspire developers to become "Civic hackers:" developers who create apps to make society better." It is a chance for developers to do well and do good. There are many opportunities for developers, including monitoring government expenditures and getting citizens involved via social networks. The open data movement is growing worldwide. One initiative, the Open Government Partnership, is working to make government data easier to find and access. Making this data easily available means that with the right applications, it will be easier for people to make decisions and suggestions about government policies based on detailed information. Last April, the Open Government Partnership held its annual meeting in Brasilia, the capitol of Brazil. It was a great success showcasing the innovative work being done in open data by governments, civil societies and individuals around the world. For example, Bulgaria now publishes daily data on budget spending for all public institutions. Alexandre Gomes Explains Open Data At TDC, the Open Data track will include a presentation of examples of successful open data projects, an introduction to the semantic web, how to handle big data sets, techniques of data visualization, and how to design APIs.The other track lead is Christian Moryah Miranda, a systems analyst for the Brazilian Government's Ministry of Planning. "The Brazilian government wholeheartedly supports this effort. In order to make our data available to the public, it forces us to be more consistent with our data across ministries, and that's a good step forward for us," he said. He explained the government knows they cannot achieve everything they would like without help from the public. "It is not the government versus the people, rather citizens are partners with the government, and together we can achieve great things!" Miranda exclaimed. Saturday at TDC will be a "transparency hacker day" where developers will be invited to create applications using open data from the Brazilian government. Attendees are invited to pitch their ideas, work in small groups, and present their project at the end of the conference. "For example," Gomes said, "the Brazilian government just released the salaries of all government employees and I can't wait to see what developers can do with that." Resources Open Government Partnership  U.S. Government Open Data ProjectBrazilian Government Open Data ProjectU.K. Government Open Data Project 2012 International Open Government Data Conference 

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• Week 13: Tall in a Grande Nonfat Double Shot No Whip Sugar Free Specialization

  - by sandra.haan

  Do you speak espresso? If so, we've got just the specialization for you - Caffeination. Listen in as Judson tells you more: Are you ready to apply? Head to your local barista for details. In all seriousness, check out the upcoming OPN Specialized webcasts and let us know of any reference stories you already have. Happy April Fools, The OPN Communications Team

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• Updated Security Baseline (7u45) impacts Java 7u40 and before with High Security settings

  - by costlow

  The Java Security Baseline has been increased from 7u25 to 7u45.  For versions of Java below 7u45, this means unsigned Java applets or Java applets that depend on Javascript LiveConnect calls will be blocked when using the High Security setting in the Java Control Panel. This issue only affects Applets and Web Start applications. It does not affect other types of Java applications. The Short Answer Users upgrading to Java 7 update 45 will automatically fix this and is strongly recommended. The More Detailed Answer There are two items involved as described on the deployment flowchart: The Security Baseline – a dynamically updated attribute that checks to see which Java version contains the most recent security patches. The Security Slider – the user-controlled setting of when to prompt/run/block applets. The Security Baseline Java clients periodically check in to understand what version contains the most recent security patches. Versions are released in-between that contain bug fixes. For example: 7u25 (July 2013) was the previous secure baseline. 7u40 contained bug fixes. Because this did not contain security patches, users were not required to upgrade and were welcome to remain on 7u25. When 7u45 was released (October, 2013), this critical patch update contained security patches and raised the secure baseline. Users are required to upgrade from earlier versions. For users that are not regularly connected to the internet, there is a built in Expiration Date. Because of the pre-established quarterly critical patch updates, we are able to determine an approximate date of the next version. A critical patch released in July will have its successor released, at latest, in July + 3 months: October. The Security Slider The security slider is located within the Java control panel and determines which Applets & Web Start applications will prompt, which will run, and which will be blocked. One of the questions used to determine prompt/run/block is, “At or Above the Security Baseline.” The Combination JavaScript calls made from LiveConnect do not reside within signed JAR files, so they are considered to be unsigned code. This is correct within networked systems even if the domain uses HTTPS because signed JAR files represent signed "data at rest" whereas TLS (often called SSL) literally stands for "Transport Level Security" and secures the communication channel, not the contents/code within the channel. The resulting flow of users who click "update later" is: Is the browser plug-in registered and allowed to run? Yes. Does a rule exist for this RIA? No rules apply. Does the RIA have a valid signature? Yes and not revoked. Which security prompt is needed? JRE is below the baseline. This is because 7u45 is the baseline and the user, clicked "upgrade later." Under the default High setting, Unsigned code is set to "Don’t Run" so users see: Additional Notes End Users can control their own security slider within the control panel. System Administrators can customize the security slider during automated installations. As a reminder, in the future, Java 7u51 (January 2014) will block unsigned and self-signed Applets & Web Start applications by default.

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• AuthnRequest Settings in OIF / SP

  - by Damien Carru

  In this article, I will list the various OIF/SP settings that affect how an AuthnRequest message is created in OIF in a Federation SSO flow. The AuthnRequest message is used by an SP to start a Federation SSO operation and to indicate to the IdP how the operation should be executed: How the user should be challenged at the IdP Whether or not the user should be challenged at the IdP, even if a session already exists at the IdP for this user Which NameID format should be requested in the SAML Assertion Which binding (Artifact or HTTP-POST) should be requested from the IdP to send the Assertion Which profile should be used by OIF/SP to send the AuthnRequest message Enjoy the reading! Protocols The SAML 2.0, SAML 1.1 and OpenID 2.0 protocols define different message elements and rules that allow an administrator to influence the Federation SSO flows in different manners, when the SP triggers an SSO operation: SAML 2.0 allows extensive customization via the AuthnRequest message SAML 1.1 does not allow any customization, since the specifications do not define an authentication request message OpenID 2.0 allows for some customization, mainly via the OpenID 2.0 extensions such as PAPE or UI SAML 2.0 OIF/SP allows the customization of the SAML 2.0 AuthnRequest message for the following elements: ForceAuthn: Boolean indicating whether or not the IdP should force the user for re-authentication, even if the user has still a valid session By default set to false IsPassive Boolean indicating whether or not the IdP is allowed to interact with the user as part of the Federation SSO operation. If false, the Federation SSO operation might result in a failure with the NoPassive error code, because the IdP will not have been able to identify the user By default set to false RequestedAuthnContext Element indicating how the user should be challenged at the IdP If the SP requests a Federation Authentication Method unknown to the IdP or for which the IdP is not configured, then the Federation SSO flow will result in a failure with the NoAuthnContext error code By default missing NameIDPolicy Element indicating which NameID format the IdP should include in the SAML Assertion If the SP requests a NameID format unknown to the IdP or for which the IdP is not configured, then the Federation SSO flow will result in a failure with the InvalidNameIDPolicy error code If missing, the IdP will generally use the default NameID format configured for this SP partner at the IdP By default missing ProtocolBinding Element indicating which SAML binding should be used by the IdP to redirect the user to the SP with the SAML Assertion Set to Artifact or HTTP-POST By default set to HTTP-POST OIF/SP also allows the administrator to configure the server to: Set which binding should be used by OIF/SP to redirect the user to the IdP with the SAML 2.0 AuthnRequest message: Redirect or HTTP-POST By default set to Redirect Set which binding should be used by OIF/SP to redirect the user to the IdP during logout with SAML 2.0 Logout messages: Redirect or HTTP-POST By default set to Redirect SAML 1.1 The SAML 1.1 specifications do not define a message for the SP to send to the IdP when a Federation SSO operation is started. As such, there is no capability to configure OIF/SP on how to affect the start of the Federation SSO flow. OpenID 2.0 OpenID 2.0 defines several extensions that can be used by the SP/RP to affect how the Federation SSO operation will take place: OpenID request: mode: String indicating if the IdP/OP can visually interact with the user checkid_immediate does not allow the IdP/OP to interact with the user checkid_setup allows user interaction By default set to checkid_setup PAPE Extension: max_auth_age : Integer indicating in seconds the maximum amount of time since when the user authenticated at the IdP. If MaxAuthnAge is bigger that the time since when the user last authenticated at the IdP, then the user must be re-challenged. OIF/SP will set this attribute to 0 if the administrator configured ForceAuthn to true, otherwise this attribute won't be set Default missing preferred_auth_policies Contains a Federation Authentication Method Element indicating how the user should be challenged at the IdP By default missing Only specified in the OpenID request if the IdP/OP supports PAPE in XRDS, if OpenID discovery is used. UI Extension Popup mode Boolean indicating the popup mode is enabled for the Federation SSO By default missing Language Preference String containing the preferred language, set based on the browser's language preferences. By default missing Icon: Boolean indicating if the icon feature is enabled. In that case, the IdP/OP would look at the SP/RP XRDS to determine how to retrieve the icon By default missing Only specified in the OpenID request if the IdP/OP supports UI Extenstion in XRDS, if OpenID discovery is used. ForceAuthn and IsPassive WLST Command OIF/SP provides the WLST configureIdPAuthnRequest() command to set: ForceAuthn as a boolean: In a SAML 2.0 AuthnRequest, the ForceAuthn field will be set to true or false In an OpenID 2.0 request, if ForceAuthn in the configuration was set to true, then the max_auth_age field of the PAPE request will be set to 0, otherwise, max_auth_age won't be set IsPassive as a boolean: In a SAML 2.0 AuthnRequest, the IsPassive field will be set to true or false In an OpenID 2.0 request, if IsPassive in the configuration was set to true, then the mode field of the OpenID request will be set to checkid_immediate, otherwise set to checkid_setup Test In this test, OIF/SP is integrated with a remote SAML 2.0 IdP Partner, with the OOTB configuration. Based on this setup, when OIF/SP starts a Federation SSO flow, the following SAML 2.0 AuthnRequest would be generated: <samlp:AuthnRequest ProtocolBinding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" ID="id-E4BOT7lwbYK56lO57dBaqGUFq01WJSjAHiSR60Q4" Version="2.0" IssueInstant="2014-04-01T21:39:14Z" Destination="https://acme.com/saml20/sso">   <saml:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity">https://sp.com/oam/fed</saml:Issuer>   <samlp:NameIDPolicy AllowCreate="true"/></samlp:AuthnRequest> Let's configure OIF/SP for that IdP Partner, so that the SP will require the IdP to re-challenge the user, even if the user is already authenticated: Enter the WLST environment by executing:$IAM_ORACLE_HOME/common/bin/wlst.sh Connect to the WLS Admin server:connect() Navigate to the Domain Runtime branch:domainRuntime() Execute the configureIdPAuthnRequest() command:configureIdPAuthnRequest(partner="AcmeIdP", forceAuthn="true") Exit the WLST environment:exit() After the changes, the following SAML 2.0 AuthnRequest would be generated: <samlp:AuthnRequest ForceAuthn="true" ProtocolBinding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" ID="id-E4BOT7lwbYK56lO57dBaqGUFq01WJSjAHiSR60Q4" Version="2.0" IssueInstant="2014-04-01T21:39:14Z" Destination="https://acme.com/saml20/sso">   <saml:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity">https://sp.com/oam/fed</saml:Issuer>   <samlp:NameIDPolicy AllowCreate="true"/></samlp:AuthnRequest> To display or delete the ForceAuthn/IsPassive settings, perform the following operatons: Enter the WLST environment by executing:$IAM_ORACLE_HOME/common/bin/wlst.sh Connect to the WLS Admin server:connect() Navigate to the Domain Runtime branch:domainRuntime() Execute the configureIdPAuthnRequest() command: To display the ForceAuthn/IsPassive settings on the partnerconfigureIdPAuthnRequest(partner="AcmeIdP", displayOnly="true") To delete the ForceAuthn/IsPassive settings from the partnerconfigureIdPAuthnRequest(partner="AcmeIdP", delete="true") Exit the WLST environment:exit() Requested Fed Authn Method In my earlier "Fed Authentication Method Requests in OIF / SP" article, I discussed how OIF/SP could be configured to request a specific Federation Authentication Method from the IdP when starting a Federation SSO operation, by setting elements in the SSO request message. WLST Command The OIF WLST commands that can be used are: setIdPPartnerProfileRequestAuthnMethod() which will configure the requested Federation Authentication Method in a specific IdP Partner Profile, and accepts the following parameters: partnerProfile: name of the IdP Partner Profile authnMethod: the Federation Authentication Method to request displayOnly: an optional parameter indicating if the method should display the current requested Federation Authentication Method instead of setting it delete: an optional parameter indicating if the method should delete the current requested Federation Authentication Method instead of setting it setIdPPartnerRequestAuthnMethod() which will configure the specified IdP Partner entry with the requested Federation Authentication Method, and accepts the following parameters: partner: name of the IdP Partner authnMethod: the Federation Authentication Method to request displayOnly: an optional parameter indicating if the method should display the current requested Federation Authentication Method instead of setting it delete: an optional parameter indicating if the method should delete the current requested Federation Authentication Method instead of setting it This applies to SAML 2.0 and OpenID 2.0 protocols. See the "Fed Authentication Method Requests in OIF / SP" article for more information. Test In this test, OIF/SP is integrated with a remote SAML 2.0 IdP Partner, with the OOTB configuration. Based on this setup, when OIF/SP starts a Federation SSO flow, the following SAML 2.0 AuthnRequest would be generated: <samlp:AuthnRequest ProtocolBinding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" ID="id-E4BOT7lwbYK56lO57dBaqGUFq01WJSjAHiSR60Q4" Version="2.0" IssueInstant="2014-04-01T21:39:14Z" Destination="https://acme.com/saml20/sso">   <saml:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity">https://sp.com/oam/fed</saml:Issuer>   <samlp:NameIDPolicy AllowCreate="true"/></samlp:AuthnRequest> Let's configure OIF/SP for that IdP Partner, so that the SP will request the IdP to use a mechanism mapped to the urn:oasis:names:tc:SAML:2.0:ac:classes:X509 Federation Authentication Method to authenticate the user: Enter the WLST environment by executing:$IAM_ORACLE_HOME/common/bin/wlst.sh Connect to the WLS Admin server:connect() Navigate to the Domain Runtime branch:domainRuntime() Execute the setIdPPartnerRequestAuthnMethod() command:setIdPPartnerRequestAuthnMethod("AcmeIdP", "urn:oasis:names:tc:SAML:2.0:ac:classes:X509") Exit the WLST environment:exit() After the changes, the following SAML 2.0 AuthnRequest would be generated: <samlp:AuthnRequest ProtocolBinding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" ID="id-E4BOT7lwbYK56lO57dBaqGUFq01WJSjAHiSR60Q4" Version="2.0" IssueInstant="2014-04-01T21:39:14Z" Destination="https://acme.com/saml20/sso">   <saml:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity">https://sp.com/oam/fed</saml:Issuer>   <samlp:NameIDPolicy AllowCreate="true"/>   <samlp:RequestedAuthnContext Comparison="minimum">      <saml:AuthnContextClassRef xmlns:saml="urn:oasis:names:tc:SAML:2.0:assertion">         urn:oasis:names:tc:SAML:2.0:ac:classes:X509      </saml:AuthnContextClassRef>   </samlp:RequestedAuthnContext></samlp:AuthnRequest> NameID Format The SAML 2.0 protocol allows for the SP to request from the IdP a specific NameID format to be used when the Assertion is issued by the IdP. Note: SAML 1.1 and OpenID 2.0 do not provide such a mechanism Configuring OIF The administrator can configure OIF/SP to request a NameID format in the SAML 2.0 AuthnRequest via: The OAM Administration Console, in the IdP Partner entry The OIF WLST setIdPPartnerNameIDFormat() command that will modify the IdP Partner configuration OAM Administration Console To configure the requested NameID format via the OAM Administration Console, perform the following steps: Go to the OAM Administration Console: http(s)://oam-admin-host:oam-admin-port/oamconsole Navigate to Identity Federation -> Service Provider Administration Open the IdP Partner you wish to modify In the Authentication Request NameID Format dropdown box with one of the values None The NameID format will be set Default Email Address The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress X.509 Subject The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:X509SubjectName Windows Name Qualifier The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:WindowsDomainQualifiedName Kerberos The NameID format will be set urn:oasis:names:tc:SAML:2.0:nameid-format:kerberos Transient The NameID format will be set urn:oasis:names:tc:SAML:2.0:nameid-format:transient Unspecified The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:unspecified Custom In this case, a field would appear allowing the administrator to indicate the custom NameID format to use The NameID format will be set to the specified format Persistent The NameID format will be set urn:oasis:names:tc:SAML:2.0:nameid-format:persistent I selected Email Address in this example Save WLST Command To configure the requested NameID format via the OIF WLST setIdPPartnerNameIDFormat() command, perform the following steps: Enter the WLST environment by executing:$IAM_ORACLE_HOME/common/bin/wlst.sh Connect to the WLS Admin server:connect() Navigate to the Domain Runtime branch:domainRuntime() Execute the setIdPPartnerNameIDFormat() command:setIdPPartnerNameIDFormat("PARTNER", "FORMAT", customFormat="CUSTOM") Replace PARTNER with the IdP Partner name Replace FORMAT with one of the following: orafed-none The NameID format will be set Default orafed-emailaddress The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress orafed-x509 The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:X509SubjectName orafed-windowsnamequalifier The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:WindowsDomainQualifiedName orafed-kerberos The NameID format will be set urn:oasis:names:tc:SAML:2.0:nameid-format:kerberos orafed-transient The NameID format will be set urn:oasis:names:tc:SAML:2.0:nameid-format:transient orafed-unspecified The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:unspecified orafed-custom In this case, a field would appear allowing the administrator to indicate the custom NameID format to use The NameID format will be set to the specified format orafed-persistent The NameID format will be set urn:oasis:names:tc:SAML:2.0:nameid-format:persistent customFormat will need to be set if the FORMAT is set to orafed-custom An example would be:setIdPPartnerNameIDFormat("AcmeIdP", "orafed-emailaddress") Exit the WLST environment:exit() Test In this test, OIF/SP is integrated with a remote SAML 2.0 IdP Partner, with the OOTB configuration. Based on this setup, when OIF/SP starts a Federation SSO flow, the following SAML 2.0 AuthnRequest would be generated: <samlp:AuthnRequest ProtocolBinding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" ID="id-E4BOT7lwbYK56lO57dBaqGUFq01WJSjAHiSR60Q4" Version="2.0" IssueInstant="2014-04-01T21:39:14Z" Destination="https://acme.com/saml20/sso">   <saml:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity">https://sp.com/oam/fed</saml:Issuer> <samlp:NameIDPolicy AllowCreate="true"/></samlp:AuthnRequest> After the changes performed either via the OAM Administration Console or via the OIF WLST setIdPPartnerNameIDFormat() command where Email Address would be requested as the NameID Format, the following SAML 2.0 AuthnRequest would be generated: <samlp:AuthnRequest ForceAuthn="false" IsPassive="false" ProtocolBinding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" ID="id-E4BOT7lwbYK56lO57dBaqGUFq01WJSjAHiSR60Q4" Version="2.0" IssueInstant="2014-04-01T21:39:14Z" Destination="https://acme.com/saml20/sso">   <saml:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity">https://sp.com/oam/fed</saml:Issuer> <samlp:NameIDPolicy Format="urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress" AllowCreate="true"/></samlp:AuthnRequest> Protocol Binding The SAML 2.0 specifications define a way for the SP to request which binding should be used by the IdP to redirect the user to the SP with the SAML 2.0 Assertion: the ProtocolBinding attribute indicates the binding the IdP should use. It is set to: Either urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST for HTTP-POST Or urn:oasis:names:tc:SAML:2.0:bindings:Artifact for Artifact The SAML 2.0 specifications also define different ways to redirect the user from the SP to the IdP with the SAML 2.0 AuthnRequest message, as the SP can send the message: Either via HTTP Redirect Or HTTP POST (Other bindings can theoretically be used such as Artifact, but these are not used in practice) Configuring OIF OIF can be configured: Via the OAM Administration Console or the OIF WLST configureSAMLBinding() command to set the Assertion Response binding to be used Via the OIF WLST configureSAMLBinding() command to indicate how the SAML AuthnRequest message should be sent Note: the binding for sending the SAML 2.0 AuthnRequest message will also be used to send the SAML 2.0 LogoutRequest and LogoutResponse messages. OAM Administration Console To configure the SSO Response/Assertion Binding via the OAM Administration Console, perform the following steps: Go to the OAM Administration Console: http(s)://oam-admin-host:oam-admin-port/oamconsole Navigate to Identity Federation -> Service Provider Administration Open the IdP Partner you wish to modify Check the "HTTP POST SSO Response Binding" box to request the IdP to return the SSO Response via HTTP POST, otherwise uncheck it to request artifact Save WLST Command To configure the SSO Response/Assertion Binding as well as the AuthnRequest Binding via the OIF WLST configureSAMLBinding() command, perform the following steps: Enter the WLST environment by executing:$IAM_ORACLE_HOME/common/bin/wlst.sh Connect to the WLS Admin server:connect() Navigate to the Domain Runtime branch:domainRuntime() Execute the configureSAMLBinding() command:configureSAMLBinding("PARTNER", "PARTNER_TYPE", binding, ssoResponseBinding="httppost") Replace PARTNER with the Partner name Replace PARTNER_TYPE with the Partner type (idp or sp) Replace binding with the binding to be used to send the AuthnRequest and LogoutRequest/LogoutResponse messages (should be httpredirect in most case; default) httppost for HTTP-POST binding httpredirect for HTTP-Redirect binding Specify optionally ssoResponseBinding to indicate how the SSO Assertion should be sent back httppost for HTTP-POST binding artifactfor for Artifact binding An example would be:configureSAMLBinding("AcmeIdP", "idp", "httpredirect", ssoResponseBinding="httppost") Exit the WLST environment:exit() Test In this test, OIF/SP is integrated with a remote SAML 2.0 IdP Partner, with the OOTB configuration which requests HTTP-POST from the IdP to send the SSO Assertion. Based on this setup, when OIF/SP starts a Federation SSO flow, the following SAML 2.0 AuthnRequest would be generated: <samlp:AuthnRequest ProtocolBinding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" ID="id-E4BOT7lwbYK56lO57dBaqGUFq01WJSjAHiSR60Q4" Version="2.0" IssueInstant="2014-04-01T21:39:14Z" Destination="https://acme.com/saml20/sso">   <saml:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity">https://sp.com/oam/fed</saml:Issuer>   <samlp:NameIDPolicy AllowCreate="true"/></samlp:AuthnRequest> In the next article, I will cover the various crypto configuration properties in OIF that are used to affect the Federation SSO exchanges.Cheers,Damien Carru

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• Article: Interceptors 1.1 in Java EE 6

  - by OracleTechnologyNetwork

  This Tip Of The Day (TOTD) attempts to explain the basics of Interceptors 1.1 - a "new" specification introduced in the Java EE 6. Interceptors do what they say - they intercept on invocations and lifecycle events on an associated target class. The specification is not entirely new as the concept is borrowed from the EJB 3.0 specification.

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• Facebook Sponsored Results: Is It Getting Results?

  - by Mike Stiles

  Social marketers who like to focus on the paid aspect of the paid/earned hybrid Facebook represents may want to keep themselves aware of how the network’s new Sponsored Results ad product is performing. The ads, which appear when a user conducts a search from the Facebook search bar, have only been around a week or so. But the first statistics coming out of them are not bad. Marketer Nanigans says click-through rates on the Sponsored Results have been nearly 23 times better than regular Facebook ads. Some click-through rates have even gone over 3%. Just to give you some perspective, a TechCrunch article points out that’s the same kind of click-through rates that were being enjoyed during the go-go dot com boom of the 90’s. The average across the Internet in its entirety is now somewhere around .3% on a good day, so a 3% number should be enough to raise an eyebrow. Plus the cost-per-click price is turning up 78% lower than regular Facebook ads, so that should raise the other eyebrow. Marketers have gotten pretty used to being able to buy ads against certain keywords. Most any digital property worth its salt that sells ads offers this, and so does Facebook with its Sponsored Results product. But the unique prize Facebook brings to the table is the ability to also buy based on demographic and interest information gleaned from Facebook user profiles. With almost 950 million logging in, this is exactly the kind of leveraging of those users conventional wisdom says is necessary for Facebook to deliver on its amazing potential. So how does the Facebook user fit into this? Notorious for finding out exactly where sponsored marketing messages are appearing and training their eyeballs to avoid those areas, will the Facebook user reject these Sponsored Results? Well, Facebook may have found an area in addition to the News Feed where paid elements can’t be avoided and will be tolerated. If users want to read their News Feed, and they do, they’re going to see sponsored posts. Likewise, if they want to search for friends or Pages, and they do, they’re going to see Sponsored Results. The paid results are clearly marked as such. As long as their organic search results are not tainted or compromised, they will continue using search. But something more is going on. The early click-through rate numbers say not only do users not mind seeing these Sponsored Results, they’re finding them relevant enough to click on. And once they click, they seem to be liking what they find, with a reported 14% higher install rate than Marketplace Ads. It’s early, and obviously the jury is still out. But this is a new social paid marketing opportunity that’s well worth keeping an eye on, and that may wind up hitting the trifecta of being effective for the platform, the consumer, and the marketer.

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• Exchange Server 2007 Forwarding Circles

  - by LorenVS

  Hello, I asked a question quite a while ago about two members of an organization who wanted to receive all of each other's emails, and yet maintain seperate mailboxes. (so all emails to mike@company get sent to mike and dave and all emails to dave@company get sent to mike and dave). At the time, I actually only needed to implement one side of this (only mikes emails got sent to both receipients) and (with the help of ServerFault) I set up forwarding on dave's inbox so that all of his emails would also be sent to mike. I'm now in a situation where I have to implement the other side of this relation (such that mike's emails will also forward to dave). I still remember how to set up the forwarding rule, but I'm worried that I might be creating a circular forwarding rule such that mike@compnay forwards to dave@company which forwards to mike@company and so on. Can anyone clear up my confusion (just want to make sure I don't make a stupid mistake). Thanks a ton

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• Gartner PCC Follow-up: Interview with Chaeny Emanavin, Usability Lead - Office of Information Develo

  - by [email protected]

  Last week at the Gartner Portals, Content and Collaboration conference in Baltimore, Chaeny and I co-presented on Oracle Enterprise 2.0 and BIA's Citizen Portal. Chaeny's presentation about the BIA solution was very well received and I wanted to do a follow-up interview with Chaeny to discuss more details about their solution and its Enterprise 2.0 features. Ajay: What were the main objectives for the BIA Citizen Portal? Chaeny: The BIA Citizen Portal is designed to provide all the services of the Bureau of Indian Affairs to the community of 564 federally recognized tribes that include over 1.9 million American Indians and Alaska Natives. The BIA provides the same breadth of services that the entire U.S. Federal Government provides in one small Bureau. So, we needed a solution that was flexible enough to handle content ranging from law enforcement to housing to education. Key objectives for external users was to use the Web as a communications channel and keep them informed on what services are available. We also wanted to build an internal web presence and community for BIA's 5000 employees to ensure that they update their content, leverage internal experts and create single sources of truth for key policy documents. Ajay: How is the project being implemented? Chaeny: We are using a phased approach. In phases 1 & 2, interim internal and external sites were built to ensure usability and functional requirements are being met. In Phases 3 & 4, we built out a modern internal and external presence using Oracle WebCenter Suite and Oracle Universal Content Management (UCM), including enabling delegated content management for our internal business units. Phase 4 was completed in January 2010. Phase 5 will add deeper Enterprise 2.0 collaboration capabilities to the solution. Ajay: Are you integrating any existing sites into the new solution? Chaeny: Yes, we have a SharePoint implementation that we are using for document management. We needed more precise functionality however. We found that SharePoint would let individual administrators of a SharePoint site actually create new sites. In a 3 months span, we had over 200 new sites created and most were not being used. So, we had an enormous sprawl problem. Our requirements mandated increased governance and more granular control over the creation of sites and flexible user access to content. In SharePoint this required custom code and was very time-intensive which was unfeasible given our tight deadlines. We are piloting Oracle WebCenter Spaces as our collaboration solution to mitigate these issues. However, we must integrate our existing SharePoint investment which we can do easily by using the SharePoint connectors available in Oracle WebCenter and UCM. Ajay: What were the key design parameters for your solution? Chaeny: We wanted everything driven by standards and policies. We created a cross-functional steering group called the Indian Affairs Web Council to codify policies that were baked into the system. Other key design areas were focused on security/governance, self-service content management, ease of use, integration with legacy applications and seamless single sign-on. We are using Dublin Core as our metadata standard. We also are using Java, APEX, and ADF as our development standards. Ajay: Why was it important to standardize on a platform? Chaeny: We initially looked at best-of-breed solutions, but we faced a lot of issues getting the different solutions to work together. Going with an integrated solution was more economical, easier to learn and faster to deliver the solution. Ajay: What type of legacy applications are you integrating into the portal? Chaeny: Initially we are starting with administrative apps such as people directory and user admin and then we will integrate HR and Financial applications among others. Ajay: Can you describe some of the E20 collaboration features you are putting into the solution? Chaeny: We are adding Enterprise 2.0 using Oracle WebCenter Spaces to deliver different collaboration tools such as wikis, blogs and discussion forums. Wikis to create rapid, ad hoc monthly roll-up reports; discussion forums to provide context-specific help; blogs to capture tacit organization knowledge from experts, identify gurus and turn tacit knowledge into explicit knowledge. Ajay: Are you doing anything specifically to spur adoption and usage? Chaeny: Yes, we did several things that I think helped us ramp quickly. First, we met our commitments for the new system launch date and also provided extra resources for a customer support "hotline" during the launch period. Prior to launch, we did exhaustive usability studies to capture user requirements around functionality, navigation and other key interaction areas. We also created extensive training programs so that the content managers in each business unit were comfortable using the content management tools and knew the best practices for usage. Finally, to launch the Enterprise 2.0 collaboration capabilities, we are working with a pilot group from the Division of Forestry and Wildland Fire Management of BIA. This group of people in the past have been willing early adopters and they have a strong business need to collaborate with many agencies both internal and external across State, County and other Federal jurisdictions. Their feedback is key to helping us launch Enterprise 2.0 successfully in our broader organization. Ajay: What were the biggest benefits to internal BIA employees and to the external community of users? Chaeny: For our employees, the new Enterprise 2.0-based solution will make it easier to find information; enhance employee productivity by embedding standard business processes into the system and create more of a community by creating connections with experts via social collaboration to ultimately provide better services more quickly. For the external American Indian and Alaska Native communities, we have a better relationship with the users and the new site has improved BIA's perception as a more responsive and customer-centric organization.

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• Print Any Document Type with AutoVue Document Print Services

  - by [email protected]

  The newly released AutoVue Document Print Services allow development organizations to automate and process high volume printing operations, of both business and technical document types, within their broader enterprise applications. For many organizations, their printing processes are challenged by the fact that they can only print a small subset of the documents required by their enterprise users. By integrating AutoVue Document Print Services, and deploying them in conjunction with their existing print server solutions, organizations can address that challenge and automate the printing of virtually any document type required in any business process, greatly extending the value of their print server solutions, and improving business processes and workforce productivity. For further details, check out the AutoVue Document Print Services datasheet.

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• Predicting Likelihood of Click with Multiple Presentations

  - by Michel Adar

  When using predictive models to predict the likelihood of an ad or a banner to be clicked on it is common to ignore the fact that the same content may have been presented in the past to the same visitor. While the error may be small if the visitors do not often see repeated content, it may be very significant for sites where visitors come repeatedly. This is a well recognized problem that usually gets handled with presentation thresholds – do not present the same content more than 6 times. Observations and measurements of visitor behavior provide evidence that something better is needed. Observations For a specific visitor, during a single session, for a banner in a not too prominent space, the second presentation of the same content is more likely to be clicked on than the first presentation. The difference can be 30% to 100% higher likelihood for the second presentation when compared to the first. That is, for example, if the first presentation has an average click rate of 1%, the second presentation may have an average CTR of between 1.3% and 2%. After the second presentation the CTR stays more or less the same for a few more presentations. The number of presentations in this plateau seems to vary by the location of the content in the page and by the visual attraction of the content. After these few presentations the CTR starts decaying with a curve that is very well approximated by an exponential decay. For example, the 13th presentation may have 90% the likelihood of the 12th, and the 14th has 90% the likelihood of the 13th. The decay constant seems also to depend on the visibility of the content. Modeling Options Now that we know the empirical data, we can propose modeling techniques that will correctly predict the likelihood of a click. Use presentation number as an input to the predictive model Probably the most straight forward approach is to add the presentation number as an input to the predictive model. While this is certainly a simple solution, it carries with it several problems, among them: If the model learns on each case, repeated non-clicks for the same content will reinforce the belief of the model on the non-clicker disproportionately. That is, the weight of a person that does not click for 200 presentations of an offer may be the same as 100 other people that on average click on the second presentation. The effect of the presentation number is not a customer characteristic or a piece of contextual data about the interaction with the customer, but it is contextual data about the content presented. Models tend to underestimate the effect of the presentation number. For these reasons it is not advisable to use this approach when the average number of presentations of the same content to the same person is above 3, or when there are cases of having the presentation number be very large, in the tens or hundreds. Use presentation number as a partitioning attribute to the predictive model In this approach we essentially build a separate predictive model for each presentation number. This approach overcomes all of the problems in the previous approach, nevertheless, it can be applied only when the volume of data is large enough to have these very specific sub-models converge.

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• Selling Solutions, Not Products

  - by David Dorf

  When I think about next-generation retailers, the names that come to mind are Apple, Whole Foods, Lulu Lemon, and IKEA.  They may not be the biggest retailers, but they are certainly growing fast. Success is never defined by just one dimension, and these retailers execute well across many dimensions, but the one that stands out for me is customer experience.  These stores feel...approachable...part of the community...local.  Customers are not intimidated to ask questions, and staff seem to go out of their way to help. What's makes these retailers stand out in the industry?  These retailers aren't selling products -- they're selling solutions.  Think about that.  You think you're going to the Apple store to buy a phone, but you're actually buying a communications solution that handles much, much more.  If you carry an iPhone, your life has changed.  The way you do things is different.  The impacts go much beyond a simple phone. Solutions start with a problem, which is why these retailers greet customers with "what brought you in today," or "can I answer any questions for you?"  Good retailers establish a relationship, even if it lasts only a few minutes. You don't walk into Whole Foods looking for cans of soup.  You are looking for meals: healthy snacks, interesting lunches, exotic dinners.  Its a learning experience where you might discover solutions to problems you didn't know you had.  Mention what foods you like, and you'll get a list of similar items you had not considered.  I didn't know I needed a closet organizer until I visited an IKEA and learned about all the options.  They were able to customize the solution to meet my needs, and now I'm much more organized. One of the differences between selling products and selling solutions is training.  Visit any of these retailers' sites and you'll see a long list of in-store events for the benefit of customers.  You can buy exercise clothing from Lulu Lemon, and also learn new yoga techniques, meet like-minded people, and branch off to other fitness regimes via their ambassadors.  You can visit the Geek Bar at Apple, eat lunch at IKEA, and learn to cook at Whole Foods. These retailers are making an investment in a relationship with their customers.  They are showing loyalty to their customers before asking for it back.  In the long-run, this strategic approach will outlive any scan-and-bag mentality.

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• Wildcard SSL certificate support in Weblogic

  - by user10139630

  Weblogic by default doesnt validate ssl certificates with wildcard entries. i.e. with cn = *.example.com . The impact of this is any ssl handshake which involves these kind of certificates are by default rejected. A clean resolution for this is to use custom hostname verifier and point the same to use the class weblogic.security.utils.SSLWLSWildcardHostnameVerifier To make this change, Launch WLS console Click on Environment -> Servers on your left Select Admin Server Then go to SSL tab Lock & Edit Scroll down and expand advanced section Here change Hostname verification entry to Custom Hostname Verifier Below in Custom Hostname verifier enter "weblogic.security.utils.SSLWLSWildcardHostnameVerifier" Restart weblogic

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• Thomas Kurian's COLLABORATE Keynote: Process not Product

  - by Aaron Lazenby

  Right off the bat, Oracle's Senior Vice President, Server Technologies Development made his purpose very clear: demonstrate how the elements of the Oracle product stack are evolving (and integrating) together. There are some great details about the new functionality of each Oracle application line and how the different products sync and interact. The lifecycle charts in Kurian's presentation illustrate how data can flow from an Oracle Demantra into Oracle E-Business Suite and back out to an Oracle Agile system to support value chain planning. With so many products at play in the enterprise, Kurian shows that if you trust that your systems can work together, IT strategy becoming much more about managing business process than managing software product.

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• List of all states from COMPOSITE_INSTANCE, CUBE_INSTANCE, DLV_MESSAGE tables

  - by Deepak Arora

  In many of my engagements I get asked repeatedly about the states of the composites in 11g and how to decipher them, especially when we are troubleshooting issues around purging. I have compiled a list of all the states from the COMPOSITE_INSTANCE, CUBE_INSTANCE, DLV_MESSAGE and MEDIATOR_INSTANCE tables. These are the primary tables that are used when using BPEL composites and how they are used with the ECID.  Composite State Values COMPOSITE_INSTANCE States State Description 0 Running 1 Completed 2 Running with faults 3 Completed with faults 4 Running with recovery required 5 Completed with recovery required 6 Running with faults and recovery required 7 Completed with faults and recovery required 8 Running with suspended 9 Completed with suspended 10 Running with faults and suspended 11 Completed with faults and suspended 12 Running with recovery required and suspended 13 Completed with recovery required and suspended 14 Running with faults, recovery required, and suspended 15 Completed with faults, recovery required, and suspended 16 Running with terminated 17 Completed with terminated 18 Running with faults and terminated 19 Completed with faults and terminated 20 Running with recovery required and terminated 21 Completed with recovery required and terminated 22 Running with faults, recovery required, and terminated 23 Completed with faults, recovery required, and terminated 24 Running with suspended and terminated 25 Completed with suspended and terminated 26 Running with faulted, suspended, and terminated 27 Completed with faulted, suspended, and terminated 28 Running with recovery required, suspended, and terminated 29 Completed with recovery required, suspended, and terminated 30 Running with faulted, recovery required, suspended, and terminated 31 Completed with faulted, recovery required, suspended, and terminated 32 Unknown 64 - Normal 0 false false false EN-CA X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Any value in the range of 32 to 63 indicates that the composite instance state has not been enabled, but the instance state is updated for faults, aborts, etc. CUBE_INSTANCE States State Description 0 STATE_INITIATED 1 STATE_OPEN_RUNNING 2 STATE_OPEN_SUSPENDED 3 STATE_OPEN_FAULTED 4 STATE_CLOSED_PENDING_CANCEL 5 STATE_CLOSED_COMPLETED 6 STATE_CLOSED_FAULTED 7 STATE_CLOSED_CANCELLED 8 STATE_CLOSED_ABORTED 9 STATE_CLOSED_STALE 10 STATE_CLOSED_ROLLED_BACK DLV_MESSAGE States State Description 0 STATE_UNRESOLVED 1 STATE_RESOLVED 2 STATE_HANDLED 3 STATE_CANCELLED 4 STATE_MAX_RECOVERED Since now in 11g the Invoke_Messages table is not there so to distinguish between a new message (Invoke) and callback (DLV) and there is DLV_TYPE column that defines the type of message: DLV_TYPE States State Description 1 Invoke Message 2 DLV Message MEDIATOR_INSTANCE STATE Description  0  No faults but there still might be running instances  1  At least one case is aborted by user  2  At least one case is faulted (non-recoverable)  3  At least one case is faulted and one case is aborted  4  At least one case is in recovery required state  5 At least one case is in recovery required state and at least one is aborted  6 At least one case is in recovery required state and at least one is faulted  7 At least one case is in recovery required state, one faulted and one aborted  >=8 and < 16  Running >= 16   Stale In my next blog posting I will walk through the lifecycle of a BPEL process using the above states for the following use cases: - New BPEL process - initial Receive activity - Callback BPEL process - mid-level Receive activity As always comments and questions welcome! Deepak

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• Don’t miss the Procurement AME New Features and Setup for Purchase Orders Webcast on December 6th and Follow up Live Chat

  - by MargaretW

  Webcast This one-hour session on December 6th is recommended for technical and functional users who are interested to know more about the new 12.1.3 features for Procurement with Approval Management Engine (AME). TOPICS WILL INCLUDE: Scope and limitations of AME functionality for purchase orders Setup and use of AME for purchase orders PO Review and PO E-Sign new features Demonstrations will be included See DocID 1456150.1 to sign up now! Live Chat There will be a live chat in the Procurement Community on December 13th for follow up questions and answers.  Join us to share and gain knowledge!

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• Silent Partner

  - by [email protected]

  The Team Behind the Man Behind the Mask As a continuing sponsor of the blockbuster Iron Man franchise, Oracle has been quietly preparing for the explosive sequel blasting its way into theaters this May. Through a series of advertising campaigns, immersive online experiences, and contests, Oracle plans to highlight its backstage efforts to help Marvel Entertainment hone its newfound superpowers. By driving the performance of critical systems, Oracle technologies are helping Marvel transform itself from mild-mannered comic book publisher to film industry power broker. You can learn more about this dynamic duo, and get free movie memorabilia, by visiting our Iron Man 2 showcase site.

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• Why upgrade from SQL 2005 to SQL 2008 R2?

  - by GordyII

  have been tasked to write a document outlining the best reasons to use SQL 2008 R2 instead of SQL 2005 for my brand new BI project. We have a policy of only using two versions at a time and there are still SQL 2000 boxes around here somewhere.... I know the microsoft line on as per this link. http://www.microsoft.com/sqlserver/2008/en/us/why-upgrade.aspx What I want to know is your opinions of which are the best features and why. So if you can help me try to convince management to use a product which is actually up to date, I would appreciate it.

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• Suggestions for SOHO networking gear

  - by jakemcgraw

  I'm a software developer in my day to day job but have landed a contract position to spec out and install the computer equipment for a small office. Ease of use (easy installation, low maintenance and good support) is priority number one, it supersedes price by a wide margin. The installation we had in mind would support up to ten workstations. I was originally going to go with Netgear hardware for firewall, switch duties: Firewall: NETGEAR UTM25-100NAS Switch:NETGEAR GS724T but have been told Sonicwall firewalls are easier to configure. So, sysadmins, if ease of use was priority number one, what hardware would you purchase for firewall, switch duties?

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