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• dns queries not using nscd for caching

  - by xenoterracide

  I'm trying to use nscd (Nameservices Cache Daemon) to cache dns locally so I can stop using bind to do it. I've gotten it started and ntpd seems to attempt to use it. But everything else for hosts seems to ignore it. e.g if I do dig apache.org 3 times none of them will hit the cache. I'm viewing the cache stats using nscd -g to determine whether it's been used. I've also turned the debug log level up to see if I can see it hitting and the queries don't even hit nscd. nsswitch.conf # Begin /etc/nsswitch.conf passwd: files group: files shadow: files publickey: files hosts: cache files dns networks: files protocols: files services: files ethers: files rpc: files netgroup: files # End /etc/nsswitch.confenter code here nscd.conf # # /etc/nscd.conf # # An example Name Service Cache config file. This file is needed by nscd. # # Legal entries are: # # logfile <file> # debug-level <level> # threads <initial #threads to use> # max-threads <maximum #threads to use> # server-user <user to run server as instead of root> # server-user is ignored if nscd is started with -S parameters # stat-user <user who is allowed to request statistics> # reload-count unlimited|<number> # paranoia <yes|no> # restart-interval <time in seconds> # # enable-cache <service> <yes|no> # positive-time-to-live <service> <time in seconds> # negative-time-to-live <service> <time in seconds> # suggested-size <service> <prime number> # check-files <service> <yes|no> # persistent <service> <yes|no> # shared <service> <yes|no> # max-db-size <service> <number bytes> # auto-propagate <service> <yes|no> # # Currently supported cache names (services): passwd, group, hosts, services # logfile /var/log/nscd.log threads 4 max-threads 32 server-user nobody # stat-user somebody debug-level 9 # reload-count 5 paranoia no # restart-interval 3600 enable-cache passwd yes positive-time-to-live passwd 600 negative-time-to-live passwd 20 suggested-size passwd 211 check-files passwd yes persistent passwd yes shared passwd yes max-db-size passwd 33554432 auto-propagate passwd yes enable-cache group yes positive-time-to-live group 3600 negative-time-to-live group 60 suggested-size group 211 check-files group yes persistent group yes shared group yes max-db-size group 33554432 auto-propagate group yes enable-cache hosts yes positive-time-to-live hosts 3600 negative-time-to-live hosts 20 suggested-size hosts 211 check-files hosts yes persistent hosts yes shared hosts yes max-db-size hosts 33554432 enable-cache services yes positive-time-to-live services 28800 negative-time-to-live services 20 suggested-size services 211 check-files services yes persistent services yes shared services yes max-db-size services 33554432 resolv.conf # Generated by dhcpcd from eth0 nameserver 127.0.0.1 domain westell.com nameserver 192.168.1.1 nameserver 208.67.222.222 nameserver 208.67.220.220 as kind of a side note I'm using archlinux.

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• Big Data – Is Big Data Relevant to me? – Big Data Questionnaires – Guest Post by Vinod Kumar

  - by Pinal Dave

  This guest post is by Vinod Kumar. Vinod Kumar has worked with SQL Server extensively since joining the industry over a decade ago. Working on various versions of SQL Server 7.0, Oracle 7.3 and other database technologies – he now works with the Microsoft Technology Center (MTC) as a Technology Architect. Let us read the blog post in Vinod’s own voice. I think the series from Pinal is a good one for anyone planning to start on Big Data journey from the basics. In my daily customer interactions this buzz of “Big Data” always comes up, I react generally saying – “Sir, do you really have a ‘Big Data’ problem or do you have a big Data problem?” Generally, there is a silence in the air when I ask this question. Data is everywhere in organizations – be it big data, small data, all data and for few it is bad data which is same as no data :). Wow, don’t discount me as someone who opposes “Big Data”, I am a big supporter as much as I am a critic of the abuse of this term by the people. In this post, I wanted to let my mind flow so that you can also think in the direction I want you to see these concepts. In any case, this is not an exhaustive dump of what is in my mind – but you will surely get the drift how I am going to question Big Data terms from customers!!! Is Big Data Relevant to me? Many of my customers talk to me like blank whiteboard with no idea – “why Big Data”. They want to jump into the bandwagon of technology and they want to decipher insights from their unexplored data a.k.a. unstructured data with structured data. So what are these industry scenario’s that come to mind? Here are some of them: Financials Fraud detection: Banks and Credit cards are monitoring your spending habits on real-time basis. Customer Segmentation: applies in every industry from Banking to Retail to Aviation to Utility and others where they deal with end customer who consume their products and services. Customer Sentiment Analysis: Responding to negative brand perception on social or amplify the positive perception. Sales and Marketing Campaign: Understand the impact and get closer to customer delight. Call Center Analysis: attempt to take unstructured voice recordings and analyze them for content and sentiment. Medical Reduce Re-admissions: How to build a proactive follow-up engagements with patients. Patient Monitoring: How to track Inpatient, Out-Patient, Emergency Visits, Intensive Care Units etc. Preventive Care: Disease identification and Risk stratification is a very crucial business function for medical. Claims fraud detection: There is no precise dollars that one can put here, but this is a big thing for the medical field. Retail Customer Sentiment Analysis, Customer Care Centers, Campaign Management. Supply Chain Analysis: Every sensors and RFID data can be tracked for warehouse space optimization. Location based marketing: Based on where a check-in happens retail stores can be optimize their marketing. Telecom Price optimization and Plans, Finding Customer churn, Customer loyalty programs Call Detail Record (CDR) Analysis, Network optimizations, User Location analysis Customer Behavior Analysis Insurance Fraud Detection & Analysis, Pricing based on customer Sentiment Analysis, Loyalty Management Agents Analysis, Customer Value Management This list can go on to other areas like Utility, Manufacturing, Travel, ITES etc. So as you can see, there are obviously interesting use cases for each of these industry verticals. These are just representative list. Where to start? A lot of times I try to quiz customers on a number of dimensions before starting a Big Data conversation. Are you getting the data you need the way you want it and in a timely manner? Can you get in and analyze the data you need? How quickly is IT to respond to your BI Requests? How easily can you get at the data that you need to run your business/department/project? How are you currently measuring your business? Can you get the data you need to react WITHIN THE QUARTER to impact behaviors to meet your numbers or is it always “rear-view mirror?” How are you measuring: The Brand Customer Sentiment Your Competition Your Pricing Your performance Supply Chain Efficiencies Predictive product / service positioning What are your key challenges of driving collaboration across your global business?  What the challenges in innovation? What challenges are you facing in getting more information out of your data? Note: Garbage-in is Garbage-out. Hold good for all reporting / analytics requirements Big Data POCs? A number of customers get into the realm of setting a small team to work on Big Data – well it is a great start from an understanding point of view, but I tend to ask a number of other questions to such customers. Some of these common questions are: To what degree is your advanced analytics (natural language processing, sentiment analysis, predictive analytics and classification) paired with your Big Data’s efforts? Do you have dedicated resources exploring the possibilities of advanced analytics in Big Data for your business line? Do you plan to employ machine learning technology while doing Advanced Analytics? How is Social Media being monitored in your organization? What is your ability to scale in terms of storage and processing power? Do you have a system in place to sort incoming data in near real time by potential value, data quality, and use frequency? Do you use event-driven architecture to manage incoming data? Do you have specialized data services that can accommodate different formats, security, and the management requirements of multiple data sources? Is your organization currently using or considering in-memory analytics? To what degree are you able to correlate data from your Big Data infrastructure with that from your enterprise data warehouse? Have you extended the role of Data Stewards to include ownership of big data components? Do you prioritize data quality based on the source system (that is Facebook/Twitter data has lower quality thresholds than radio frequency identification (RFID) for a tracking system)? Do your retention policies consider the different legal responsibilities for storing Big Data for a specific amount of time? Do Data Scientists work in close collaboration with Data Stewards to ensure data quality? How is access to attributes of Big Data being given out in the organization? Are roles related to Big Data (Advanced Analyst, Data Scientist) clearly defined? How involved is risk management in the Big Data governance process? Is there a set of documented policies regarding Big Data governance? Is there an enforcement mechanism or approach to ensure that policies are followed? Who is the key sponsor for your Big Data governance program? (The CIO is best) Do you have defined policies surrounding the use of social media data for potential employees and customers, as well as the use of customer Geo-location data? How accessible are complex analytic routines to your user base? What is the level of involvement with outside vendors and third parties in regard to the planning and execution of Big Data projects? What programming technologies are utilized by your data warehouse/BI staff when working with Big Data? These are some of the important questions I ask each customer who is actively evaluating Big Data trends for their organizations. These questions give you a sense of direction where to start, what to use, how to secure, how to analyze and more. Sign off Any Big data is analysis is incomplete without a compelling story. The best way to understand this is to watch Hans Rosling – Gapminder (2:17 to 6:06) videos about the third world myths. Don’t get overwhelmed with the Big Data buzz word, the destination to what your data speaks is important. In this blog post, we did not particularly look at any Big Data technologies. This is a set of questionnaire one needs to keep in mind as they embark their journey of Big Data. I did write some of the basics in my blog: Big Data – Big Hype yet Big Opportunity. Do let me know if these questions make sense?  Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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• Beyond Chatting: What ‘Social’ Means for CRM

  - by Natalia Rachelson

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on this blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Brighton Rocks: UA Europe 2011

  - by ultan o'broin

  User Assistance Europe 2011 was held in Brighton, UK. Having seen Quadrophenia a dozen times, I just had to go along (OK, I wanted to talk about messages in enterprise applications). Sadly, it rained a lot, though that was still eminently more tolerable than being stuck home in Dublin during Bloomsday. So, here are my somewhat selective highlights and observations from the conference, massively skewed towards my own interests, as usual. Enjoyed Leah Guren's (Cow TC) great start ‘keynote’ on the Cultural Dimensions of Software Help Usage. Starting out by revisiting Hofstede's and Hall's work on culture (how many times I have done this for Multilingual magazine?) and then Neilsen’s findings on age as an indicator of performance, Leah showed how it is the expertise of the user that user assistance (UA) needs to be designed for (especially for high-end users), with some considerations made for age, while the gender and culture of users are not major factors. Help also needs to be contextual and concise, embedded close to the action. That users are saying things like “If I want help on Office, I go to Google ” isn't all that profound at this stage, but it is always worth reiterating how search can be optimized to return better results for users. Interestingly, regardless of user education level, the issue of information quality--hinging on the lynchpin of terminology reflecting that of the user--is critical. Major takeaway for me there. Matthew Ellison’s sessions on embedded help and demos were also impressive. Embedded help that is concise and contextual is definitely a powerful UX enabler, and I’m pleased to say that in Oracle Fusion Applications we have embraced the concept fully. Matthew also mentioned in his session about successful software demos that the principle of modality with demos is a must. Look no further than Oracle User Productivity Kit demos See It!, Try It!, Know It, and Do It! modes, for example. I also found some key takeaways in the presentation by Marie-Louise Flacke on notes and warnings. Here, legal considerations seemed to take precedence over providing any real information to users. I was delighted when Marie-Louise called out the Oracle JDeveloper documentation as an exemplar of how to use notes and instructions instead of trying to scare the bejaysus out of people and not providing them with any real information they’d find useful instead. My own session on designing messages for enterprise applications was well attended. Knowing your user profiles (remember user expertise is the king maker for UA so write for each audience involved), how users really work, the required application business and UI rules, what your application technology supports, and how messages integrate with the enterprise help desk and support policies and you will go much further than relying solely on the guideline of "writing messages in plain language". And, remember the value in warnings and confirmation messages too, and how you can use them smartly. I hope y’all got something from my presentation and from my answers to questions afterwards. Ellis Pratt stole the show with his presentation on applying game theory to software UA, using plenty of colorful, relevant examples (check out the Atlassian and DropBox approaches, for example), and striking just the right balance between theory and practice. Completely agree that the approach to take here is not to make UA itself a game, but to invoke UA as part of a bigger game dynamic (time-to-task completion, personal and communal goals, personal achievement and status, and so on). Sure there are gotchas and limitations to gamification, and we need to do more research. However, we'll hear a lot more about this subject in coming years, particularly in the enterprise space. I hope. I also heard good things about the different sessions about DITA usage (including one by Sonja Fuga that clearly opens the door for major innovation in the community content space using WordPress), the progressive disclosure of information (Cerys Willoughby), an overview of controlled language (or "information quality", as I like to position it) solutions and rationale by Dave Gash, and others. I also spent time chatting with Mike Hamilton of MadCap Software, who showed me a cool demo of their Flare product, and the Lingo translation solution. I liked the idea of their licensing model for workers-on-the-go; that’s smart UX-awareness in itself. Also chatted with Julian Murfitt of Mekon about uptake of DITA in the enterprise space. In all, it's worth attending UA Europe. I was surprised, however, not to see conference topics about mobile UA, community conversation and content, and search in its own right. These are unstoppable forces now, and the latter is pretty central to providing assistance now to all but the most irredentist of hard-copy fetishists or advanced technical or functional users working away on the back end of applications and systems. Only saw one iPad too (says the guy who carries three laptops). Tweeting during the conference was pretty much nonexistent during the event, so no community energy there. Perhaps all this can be addressed next year. I would love to see the next UA Europe event come to Dublin (despite Bloomsday, it's not a bad place place, really) now that hotels are so cheap and all. So, what is my overall impression of the state of user assistance in Europe? Clearly, there are still many people in the industry who feel there is something broken with the traditional forms of user assistance (particularly printed doc) and something needs to be done about it. I would suggest they move on and try and embrace change, instead. Many others see new possibilities, offered by UX and technology, as well as the reality of online user behavior in an increasingly connected world and that is encouraging. Such thought leaders need to be listened to. As Ellis Pratt says in his great book, Trends in Technical Communication - Rethinking Help: “To stay relevant means taking a new perspective on the role (of technical writer), and delivering “products” over and above the traditional manual and online Help file... there are a number of new trends in this field - some complementary, some conflicting. Whatever trends emerge as the norm, it’s likely the status quo will change.” It already has, IMO. I hear similar debates in the professional translation world about the onset of translation crowd sourcing (the Facebook model) and machine translation (trust me, that battle is over). Neither of these initiatives has put anyone out of a job and probably won't, though the nature of the work might change. If anything, such innovations have increased the overall need for professional translators as user expectations rise, new audiences emerge, and organizations need to collate and curate user-generated content, combining it with their own. Perhaps user assistance professionals can learn from other professions and grow accordingly.

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• Week in Geek: IPv6 Capable Smartphones Compromise User Privacy Edition

  - by Asian Angel

  This week we learned how to “clone a disk, resize static windows, and create system function shortcuts”, use 45 different services, sites, and apps to help read favorite sites, add MP3 support to Audacity (for saving in MP3 format), install a Wii game loader for easy backups and fast load times, create a Blue Screen of Death in any color, and more. Photo by legofenris. Weekly News Links Photo by The H Security. IPv6: Smartphones compromise users’ privacy Since version 4 of the iOS operating system, Apple’s iPhones, iPads and iPods have been capable of handling IPv6, and most Android devices have been capable since version 2.1. However, the operating systems transfer an ID that discloses information about their users. Dumb phones can be attacked too Much of the discussion of security threats to mobile phones revolves around smartphones, but researchers have found that less advanced “feature phones,” still used by the majority of people around the world, also are vulnerable to attack. SCADA exploit – the dragon awakes The recent publication of an exploit for KingView, a software package for visualising industrial process control systems, appears to be having an effect. Threatpost reports that both the Chinese vendor Wellintech and Chinese CERT (CN-CERT) have now reacted. Sophos: Spam to get more malicious Spam is becoming more malicious in nature as trickery tactics change in line with current user interests, according to a new report released Tuesday by Sophos. Global spam traffic rebounds as Rustock wakes Spam is on the rise after the Rustock botnet awoke from its Christmas slumber, according to Symantec. Cracking WPA keys in the cloud At the forthcoming Black Hat conference, blogger Thomas Roth plans to demonstrate how weak WPA PSKs can be cracked quickly and easily using Amazon’s Elastic Compute Cloud (EC2) service. Microsoft Security Advisory: Vulnerability in Internet Explorer could allow remote code execution Provides a link to more details about the vulnerability and shows a work-around/fix for the problem. Adobe plans to make it easier to delete Flash cookies in web browsers The new API, NPAPI:ClearSiteData, will allow Flash cookies – also known as Local Shared Objects (LSO) – to be deleted directly in the browser’s settings. Firefox beta getting new database standard The ninth beta version of Firefox is set to get support for a standard called IndexedDB that provides a database interface useful for offline data storage and other tasks needing information on a browser’s computer. MetroPCS accused of blocking certain Net content MetroPCS is violating the FCC’s recently approved Net neutrality rules by blocking certain Internet content, say several public interest groups. Server and Tools chief Muglia to leave Microsoft in summer 2011 Microsoft veteran and Server & Tools Business (STB) President Bob Muglia is leaving Microsoft, according to an email that CEO Steve Ballmer sent to employees on January 10. Report: DOJ nearing decision on Google-ITA The U.S. Department of Justice is gearing up for a possible formal antitrust investigation into whether or not Google should be allowed to purchase travel software company ITA Software, according to a report. South Korea says Google Street View broke law Police in South Korea reportedly say Google broke the country’s law when its Street View service captured personal data from unsecure Wi-Fi networks. The backlash over Google’s HTML5 video bet Choosing strategies based on what you believe to be long-term benefits is generally a good idea when running a business, but if you manage to alienate the world in the process, the long term may become irrelevant. Google answers critics on HTML5 Web video move Google responded to critics of its decision to drop support for a popular HTML5 video codec by declaring that a royalty-supported standard for Web video will hold the Web hostage. Random TinyHacker Links A Special GiveAway: a Great Book & Great Security Software The team from 7 Tutorials has a special giveaway running during the month of January. Signed copies of their latest book, full 1-year licenses of BitDefender Internet Security 2011 and free 3-month trials for everyone willing to participate. One Click Rooting For Android Phones Here’s a nice tool that helps you root your Android phone effortlessly. New Angry Birds Free version 1.0 Available in the App Store. Google Code University Learn programming at Google Code University. Capture and Share Your Favorite Part Of a YouTube Video SnipSnip.it lets you share only the part of the video that you like. Super User Questions More great questions and answers from this past week’s popular topics at Super User. What are the Windows A: and B: drives used for? Does OS X support linux-like features? What is the easiest way to make a backup of an entire hard disk? Will shifting from Wireless to Wired network result in better performance? Is it legal to install Windows 7 Home Premium Retail inside VMware virtual machine? How-To Geek Weekly Article Recap Enjoy reading through our hottest articles from this past week. The 50 Best Ways to Disable Built-in Windows Features You Don’t Want The Best of CES (Consumer Electronics Show) in 2011 How to Upgrade Windows 7 Easily (And Understand Whether You Should) The Worst of CES (Consumer Electronics Show) in 2011 The How-To Geek Guide to Audio Editing: Basic Noise Removal One Year Ago on How-To Geek More great articles from one year ago filled with helpful geeky goodness for you to enjoy. Share Text & Images the Easy Way with JustPaste.it Start Portable Firefox in Safe Mode Firefox 3.6 Release Candidate Available, Here’s How to Fix Your Incompatible Extensions Protect Your Computer from “Little Hands” with KidSafe Lock Prying Eyes Out of Your Minimized Windows Custom Crocheted Cylon-Cthulhu Hybrid What happens when you let your Cylon Centurion figure and your crocheted Cthulhu spend too many lonely nights together? A Cylon-Cthulhu hybrid, of course! You can get your own from the Cthulhu Chick store over on Etsy. Note: This is not an ad…Ruth is a friend of ours, and this Cylon-Cthulhu hybrid makes the perfect guard for the new MVP trophy in our office. The Geek Note Whether it is a geeky indoor project or just getting outside, we hope that you and your families have a terrific fun-filled weekend! Remember to keep sending those great tips in to us at [email protected]. Photo by qwrrty. Latest Features How-To Geek ETC How to Upgrade Windows 7 Easily (And Understand Whether You Should) The How-To Geek Guide to Audio Editing: Basic Noise Removal Install a Wii Game Loader for Easy Backups and Fast Load Times The Best of CES (Consumer Electronics Show) in 2011 The Worst of CES (Consumer Electronics Show) in 2011 HTG Projects: How to Create Your Own Custom Papercraft Toy Firefox 4.0 Beta 9 Available for Download – Get Your Copy Now The Frustrations of a Computer Literate Watching a Newbie Use a Computer [Humorous Video] Season0nPass Jailbreaks Current Gen Apple TVs IBM’s Jeopardy Playing Computer Watson Shows The Pros How It’s Done [Video] Tranquil Juice Drop Abstract Wallpaper Pulse Is a Sleek Newsreader for iOS and Android Devices

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• Master Data Management and Cloud Computing

  - by david.butler(at)oracle.com

  Cloud Computing is all the rage these days. There are many reasons why this is so. But like its predecessor, Service Oriented Architecture, it can fall on hard times if the underlying data is left unmanaged. Master Data Management is the perfect Cloud companion. It can materially increase the chances for successful Cloud initiatives. In this blog, I'll review the nature of the Cloud and show how MDM fits in.   Here's the National Institute of Standards and Technology Cloud definition: •          Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources that can be rapidly provisioned and released with minimal management effort or service provider interaction.   Cloud architectures have three main layers: applications or Software as a Service (SaaS), Platforms as a Service (PaaS), and Infrastructure as a Service (IaaS). SaaS generally refers to applications that are delivered to end-users over the Internet. Oracle CRM On Demand is an example of a SaaS application. Today there are hundreds of SaaS providers covering a wide variety of applications including Salesforce.com, Workday, and Netsuite. Oracle MDM applications are located in this layer of Oracle's On Demand enterprise Cloud platform. We call it Master Data as a Service (MDaaS). PaaS generally refers to an application deployment platform delivered as a service. They are often built on a grid computing architecture and include database and middleware. Oracle Fusion Middleware is in this category and includes the SOA and Data Integration products used to connect SaaS applications including MDM. Finally, IaaS generally refers to computing hardware (servers, storage and network) delivered as a service.  This typically includes the associated software as well: operating systems, virtualization, clustering, etc.    Cloud Computing benefits are compelling for a large number of organizations. These include significant cost savings, increased flexibility, and fast deployments. Cost advantages include paying for just what you use. This is especially critical for organizations with variable or seasonal usage. Companies don't have to invest to support peak computing periods. Costs are also more predictable and controllable. Increased agility includes access to the latest technology and experts without making significant up front investments.   While Cloud Computing is certainly very alluring with a clear value proposition, it is not without its challenges. An IDC survey of 244 IT executives/CIOs and their line-of-business (LOB) colleagues identified a number of issues:   Security - 74% identified security as an issue involving data privacy and resource access control. Integration - 61% found that it is hard to integrate Cloud Apps with in-house applications. Operational Costs - 50% are worried that On Demand will actually cost more given the impact of poor data quality on the rest of the enterprise. Compliance - 49% felt that compliance with required regulatory, legal and general industry requirements (such as PCI, HIPAA and Sarbanes-Oxley) would be a major issue. When control is lost, the ability of a provider to directly manage how and where data is deployed, used and destroyed is negatively impacted.  There are others, but I singled out these four top issues because Master Data Management, properly incorporated into a Cloud Computing infrastructure, can significantly ameliorate all of these problems. Cloud Computing can literally rain raw data across the enterprise.   According to fellow blogger, Mike Ferguson, "the fracturing of data caused by the adoption of cloud computing raises the importance of MDM in keeping disparate data synchronized."   David Linthicum, CTO Blue Mountain Labs blogs that "the lack of MDM will become more of an issue as cloud computing rises. We're moving from complex federated on-premise systems, to complex federated on-premise and cloud-delivered systems."    Left unmanaged, non-standard, inconsistent, ungoverned data with questionable quality can pollute analytical systems, increase operational costs, and reduce the ROI in Cloud and On-Premise applications. As cloud computing becomes more relevant, and more data, applications, services, and processes are moved out to cloud computing platforms, the need for MDM becomes ever more important. Oracle's MDM suite is designed to deal with all four of the above Cloud issues listed in the IDC survey.   Security - MDM manages all master data attribute privacy and resource access control issues. Integration - MDM pre-integrates Cloud Apps with each other and with On Premise applications at the data level. Operational Costs - MDM significantly reduces operational costs by increasing data quality, thereby improving enterprise business processes efficiency. Compliance - MDM, with its built in Data Governance capabilities, insures that the data is governed according to organizational standards. This facilitates rapid and accurate reporting for compliance purposes. Oracle MDM creates governed high quality master data. A unified cleansed and standardized data view is produced. The Oracle Customer Hub creates a single view of the customer. The Oracle Product Hub creates high quality product data designed to support all go-to-market processes. Oracle Supplier Hub dramatically reduces the chances of 'supplier exceptions'. Oracle Site Hub masters locations. And Oracle Hyperion Data Relationship Management masters financial reference data and manages enterprise hierarchies across operational areas from ERP to EPM and CRM to SCM. Oracle Fusion Middleware connects Cloud and On Premise applications to MDM Hubs and brings high quality master data to your enterprise business processes.   An independent analyst once said "Poor data quality is like dirt on the windshield. You may be able to drive for a long time with slowly degrading vision, but at some point, you either have to stop and clear the windshield or risk everything."  Cloud Computing has the potential to significantly degrade data quality across the enterprise over time. Deploying a Master Data Management solution prior to or in conjunction with a move to the Cloud can insure that the data flowing into the enterprise from the Cloud is clean and governed. This will in turn insure that expected returns on the investment in Cloud Computing will be realized.       Oracle MDM has proven its metal in this area and has the customers to back that up. In fact, I will be hosting a webcast on Tuesday, April 10th at 10 am PT with one of our top Cloud customers, the Church Pension Group. They have moved all mainline applications to a hosted model and use Oracle MDM to insure the master data is managed and cleansed before it is propagated to other cloud and internal systems. I invite you join Martin Hossfeld, VP, IT Operations, and Danette Patterson, Enterprise Data Manager as they review business drivers for MDM and hosted applications, how they did it, the benefits achieved, and lessons learned. You can register for this free webcast here.  Hope to see you there.

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• How to create a simple adf dashboard application with EJB 3.0

  - by Rodrigues, Raphael

  In this month's Oracle Magazine, Frank Nimphius wrote a very good article about an Oracle ADF Faces dashboard application to support persistent user personalization. You can read this entire article clicking here. The idea in this article is to extend the dashboard application. My idea here is to create a similar dashboard application, but instead ADF BC model layer, I'm intending to use EJB3.0. There are just a one small trick here and I'll show you. I'm using the HR usual oracle schema. The steps are: 1. Create a ADF Fusion Application with EJB as a layer model 2. Generate the entities from table (I'm using Department and Employees only) 3. Create a new Session Bean. I called it: HRSessionEJB 4. Create a new method like that: public List getAllDepartmentsHavingEmployees(){ JpaEntityManager jpaEntityManager = (JpaEntityManager)em.getDelegate(); Query query = jpaEntityManager.createNamedQuery("Departments.allDepartmentsHavingEmployees"); JavaBeanResult.setQueryResultClass(query, AggregatedDepartment.class); return query.getResultList(); } 5. In the Departments entity, create a new native query annotation: @Entity @NamedQueries( { @NamedQuery(name = "Departments.findAll", query = "select o from Departments o") }) @NamedNativeQueries({ @NamedNativeQuery(name="Departments.allDepartmentsHavingEmployees", query = "select e.department_id, d.department_name , sum(e.salary), avg(e.salary) , max(e.salary), min(e.salary) from departments d , employees e where d.department_id = e.department_id group by e.department_id, d.department_name")}) public class Departments implements Serializable {...} 6. Create a new POJO called AggregatedDepartment: package oramag.sample.dashboard.model; import java.io.Serializable; import java.math.BigDecimal; public class AggregatedDepartment implements Serializable{ @SuppressWarnings("compatibility:5167698678781240729") private static final long serialVersionUID = 1L; private BigDecimal departmentId; private String departmentName; private BigDecimal sum; private BigDecimal avg; private BigDecimal max; private BigDecimal min; public AggregatedDepartment() { super(); } public AggregatedDepartment(BigDecimal departmentId, String departmentName, BigDecimal sum, BigDecimal avg, BigDecimal max, BigDecimal min) { super(); this.departmentId = departmentId; this.departmentName = departmentName; this.sum = sum; this.avg = avg; this.max = max; this.min = min; } public void setDepartmentId(BigDecimal departmentId) { this.departmentId = departmentId; } public BigDecimal getDepartmentId() { return departmentId; } public void setDepartmentName(String departmentName) { this.departmentName = departmentName; } public String getDepartmentName() { return departmentName; } public void setSum(BigDecimal sum) { this.sum = sum; } public BigDecimal getSum() { return sum; } public void setAvg(BigDecimal avg) { this.avg = avg; } public BigDecimal getAvg() { return avg; } public void setMax(BigDecimal max) { this.max = max; } public BigDecimal getMax() { return max; } public void setMin(BigDecimal min) { this.min = min; } public BigDecimal getMin() { return min; } } 7. Create the util java class called JavaBeanResult. The function of this class is to configure a native SQL query to return POJOs in a single line of code using the utility class. Credits: http://onpersistence.blogspot.com.br/2010/07/eclipselink-jpa-native-constructor.html package oramag.sample.dashboard.model.util; /******************************************************************************* * Copyright (c) 2010 Oracle. All rights reserved. * This program and the accompanying materials are made available under the * terms of the Eclipse Public License v1.0 and Eclipse Distribution License v. 1.0 * which accompanies this distribution. * The Eclipse Public License is available at http://www.eclipse.org/legal/epl-v10.html * and the Eclipse Distribution License is available at * http://www.eclipse.org/org/documents/edl-v10.php. * * @author shsmith ******************************************************************************/ import java.lang.reflect.Constructor; import java.lang.reflect.InvocationTargetException; import java.util.ArrayList; import java.util.List; import javax.persistence.Query; import org.eclipse.persistence.exceptions.ConversionException; import org.eclipse.persistence.internal.helper.ConversionManager; import org.eclipse.persistence.internal.sessions.AbstractRecord; import org.eclipse.persistence.internal.sessions.AbstractSession; import org.eclipse.persistence.jpa.JpaHelper; import org.eclipse.persistence.queries.DatabaseQuery; import org.eclipse.persistence.queries.QueryRedirector; import org.eclipse.persistence.sessions.Record; import org.eclipse.persistence.sessions.Session; /*** * This class is a simple query redirector that intercepts the result of a * native query and builds an instance of the specified JavaBean class from each * result row. The order of the selected columns musts match the JavaBean class * constructor arguments order. * * To configure a JavaBeanResult on a native SQL query use: * JavaBeanResult.setQueryResultClass(query, SomeBeanClass.class); * where query is either a JPA SQL Query or native EclipseLink DatabaseQuery. * * @author shsmith * */ public final class JavaBeanResult implements QueryRedirector { private static final long serialVersionUID = 3025874987115503731L; protected Class resultClass; public static void setQueryResultClass(Query query, Class resultClass) { JavaBeanResult javaBeanResult = new JavaBeanResult(resultClass); DatabaseQuery databaseQuery = JpaHelper.getDatabaseQuery(query); databaseQuery.setRedirector(javaBeanResult); } public static void setQueryResultClass(DatabaseQuery query, Class resultClass) { JavaBeanResult javaBeanResult = new JavaBeanResult(resultClass); query.setRedirector(javaBeanResult); } protected JavaBeanResult(Class resultClass) { this.resultClass = resultClass; } @SuppressWarnings("unchecked") public Object invokeQuery(DatabaseQuery query, Record arguments, Session session) { List results = new ArrayList(); try { Constructor[] constructors = resultClass.getDeclaredConstructors(); Constructor javaBeanClassConstructor = null; // (Constructor) resultClass.getDeclaredConstructors()[0]; Class[] constructorParameterTypes = null; // javaBeanClassConstructor.getParameterTypes(); List rows = (List) query.execute( (AbstractSession) session, (AbstractRecord) arguments); for (Object[] columns : rows) { boolean found = false; for (Constructor constructor : constructors) { javaBeanClassConstructor = constructor; constructorParameterTypes = javaBeanClassConstructor.getParameterTypes(); if (columns.length == constructorParameterTypes.length) { found = true; break; } // if (columns.length != constructorParameterTypes.length) { // throw new ColumnParameterNumberMismatchException( // resultClass); // } } if (!found) throw new ColumnParameterNumberMismatchException( resultClass); Object[] constructorArgs = new Object[constructorParameterTypes.length]; for (int j = 0; j < columns.length; j++) { Object columnValue = columns[j]; Class parameterType = constructorParameterTypes[j]; // convert the column value to the correct type--if possible constructorArgs[j] = ConversionManager.getDefaultManager() .convertObject(columnValue, parameterType); } results.add(javaBeanClassConstructor.newInstance(constructorArgs)); } } catch (ConversionException e) { throw new ColumnParameterMismatchException(e); } catch (IllegalArgumentException e) { throw new ColumnParameterMismatchException(e); } catch (InstantiationException e) { throw new ColumnParameterMismatchException(e); } catch (IllegalAccessException e) { throw new ColumnParameterMismatchException(e); } catch (InvocationTargetException e) { throw new ColumnParameterMismatchException(e); } return results; } public final class ColumnParameterMismatchException extends RuntimeException { private static final long serialVersionUID = 4752000720859502868L; public ColumnParameterMismatchException(Throwable t) { super( "Exception while processing query results-ensure column order matches constructor parameter order", t); } } public final class ColumnParameterNumberMismatchException extends RuntimeException { private static final long serialVersionUID = 1776794744797667755L; public ColumnParameterNumberMismatchException(Class clazz) { super( "Number of selected columns does not match number of constructor arguments for: " + clazz.getName()); } } } 8. Create the DataControl and a jsf or jspx page 9. Drag allDepartmentsHavingEmployees from DataControl and drop in your page 10. Choose Graph > Type: Bar (Normal) > any layout 11. In the wizard screen, Bars label, adds: sum, avg, max, min. In the X Axis label, adds: departmentName, and click in OK button 12. Run the page, the result is showed below: You can download the workspace here . It was using the latest jdeveloper version 11.1.2.2.

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• CodePlex Daily Summary for Thursday, June 17, 2010

  CodePlex Daily Summary for Thursday, June 17, 2010New ProjectsAstalanumerator: A JavaScript based recursive DOM/JS object inspector. Uses a simple tree menu to enumerate all properties of a object.BDD Log Converter: A simple .NET class and console application that will convert BDD logs (MDT) into XML format.CastleInvestProj: Castle Investigating project Easy Callback: This library facilitates the use of multiple asynchronous calls on the same page, and asynchronous calls from a user control also have a clean cod...Easy Wings: Small webApp to manage aircraft booking in flying club. French only for the moment.EPiServer Template Foundation: EPiServer Template Foundation builds on top of Page Type Builder to provide a framework for common site features such as basic page type properties...guidebook: a project to plan your road trip.Look into documents for e-discovery: Search, browse, tag, annotate documents such as MS Word, PDF, e-mail, etc. Good for legal professionals do e-discovery. One Bus Away for Windows Phone: A Windows Phone 7 application written in Silverlight for the OneBusAway (www.onebusaway.org) website. Allows mobile users to search for public tra...OneBusAway for Windows Phone 7: OneBusAway is a service with transit information for the Seattle, WA region. We are creating a mobile application for Windows Phone 7 utilizing th...PoFabLab - Poetry Generation Library and Editor in .NET: PoFabLab is an open source library and word processor designed for digital poets. The library can scan lines, perform Markov analysis, filter text...Project Axure: More details coming soon.Чат кутежа 2.0: ИРЦ чат специально для форума ЕНЕ简易代码生成器: 初次使用CodePlex，这只是一个测试项目。打算用WPF做一个简单的代码生成器，兼具SQL Server Client功能。使用.Net 4.0, C#开发。运营工作系统: TRAS(Team resource assist system) is a toolkit that help the studio to manage and distribute the daily work, like publish the news, GM broadcast a...New ReleasesAmuse - A New MU* Client For Windows: 2010 June: Important Notice to TestersPlease uninstall any previous versions of Amuse prior to this one before installing. Changes and InformationFirst relea...ASP.NET Generic Data Source Control: V1.0: GenericDataSource - Version 1.0Binary This is the first official binary release of the GenericDataSource for ASP.NET - stable and ready for product...Astalanumerator: Astalanumerator 0.7: I wanted to map all properties in javascript and inspect them regardless if they were objects or not. IE doesn’t support for(i in..) for native pro...BDD Log Converter: BDD Log Converter 0.1.0: First release (0.1.0).DVD Swarm: 0.8.10.616: Major update with improvements to encoding speed.Easy Callback: Easy Callback 1.0.0.0: Easy Callback library 1.0.0.0Facebook Connect Authentication for ASP.NET: Facebook Connect Authentication for ASP.NET - v1.0: Now supporting Facebook's new Open Graph API JavaScript SDK, this release of FBConnectAuth also adds support for running in partially trusted envir...FlickrNet API Library: 3.0 Beta 3: Another small Beta. Changed parsing code so exceptions aren't raised when new attributes are added by Flickr. This affects searches where you are ...Infragistics Analytics Framework: Infragistics Analytics Framework 10.2: An updated version of Infragistics Analytics Framework, which utilizes the newest version (v.1.4.4) of MSAF as well as the newest release (v.10.2) ...NUnit Add-in for Growl Notifications: NUnit Add-in for Growl Notifications 1.0 build 1: Version 1.0 build 1:[change] Test run failure notification now disappears automaticallyOpen Source PLM Activities: 3dxml player integration for Aras Innovator: This is just a simple html file you need to add to your Aras Innovator install directory. It loads the 3Dxml player for your 3dxml files. Tested o...patterns & practices - Windows Azure Guidance: WAAG - Part 2 - Drop 1: First code and docs drop for Part 2 of the Windows Azure Architecture Guide Part 1 of the Guide is released here. Highlights of this release are:...Phalanger - The PHP Language Compiler for the .NET Framework: 2.0 (June 2010): Installer of the latest binaries of Phalanger 2.0 (June 2010) and its integration into Visual Studio 2008 SP1. * Improved compatibility with P...RIA Services Essentials: Book Club Application (June 16, 2010): Added some XAML to hide/show link to BookShelf page based on whether the user is logged in or not. Updated IsBookOwner authorization rule implement...secs4net: Relase 1.01: version 1.01 releasesELedit: sELedit v1.1c: Added: Tool for exporting NPC/Mob database file that is used by sNPCeditSharePoint Ad Rotator: SPAdRotator 2.0 Beta 2: Added: Open tool pane link to default Web Part text Made all images except the first hidden by default, so the Web Part will degrade gracefully w...sMAPtool: sMAPtool v0.7f (without Maps): Added: 3rd party magnifier softwaresNPCedit: sNPCedit v0.9c: Added: npc/mob names and corresponding datbaseSolidWorks Addin Development: GenericAddinFrameworkR1-06.17.2010: .sTASKedit: sTASKedit v0.8: Important BugFix: there was an mistake in the structure, team-member block and get-items block was swapped internally. Tasks that contains both blo...stefvanhooijdonk.com: UnitTesting-SP2010-TFS2010: Files for my post on TFS2010 and NUnit testing with SP2010 projects. see the post here: http://wp.me/pMnlQ-88 The XSLT here is from http://nunit4t...Telerik CAB Enabling Kit for RadControls for WinForms: TCEK 2010.1.10.504: What's new in v2010.1.0610 (Beta): RadDocking component has been replaced with the latest RadDock control Requirements: Visual Studio 2005+ Tele...TFS Buddy: TFS Buddy 1.2: Fixes a problem with notificationsThales Simulator Library: Version 0.9: The Thales Simulator Library is an implementation of a software emulation of the Thales (formerly Zaxus & Racal) Hardware Security Module cryptogra...Triton Application Framework: Tools - Code Generator - Build 1.0: This is the first release of the Generator. This is buggy but works.VCC: Latest build, v2.1.30616.0: Automatic drop of latest buildXsltDb - DotNetNuke Module Builder: 01.01.27: Code completion for XsltDb, HTML and XSL stuff!! Full screen editing Some bugs are still in EditArea component and object lists in code completi...Чат кутежа 2.0: 0.9a build 2 версия: вторая сборка первой альфа-версии ирц-клиента.Most Popular ProjectsWBFS ManagerRawrAJAX Control ToolkitMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitWindows Presentation Foundation (WPF)patterns & practices – Enterprise LibraryPHPExcelMicrosoft SQL Server Community & SamplesASP.NETMost Active ProjectsdotSpatialpatterns & practices: Enterprise Library Contribpatterns & practices – Enterprise LibraryBlogEngine.NETLightweight Fluent WorkflowRhyduino - Arduino and Managed CodeSunlit World SchemeNB_Store - Free DotNetNuke Ecommerce Catalog ModuleSolidWorks Addin DevelopmentN2 CMS

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• Workshops, online content show how Oracle infuses simplicity, mobility, extensibility into user experience

  - by mvaughan

  By Kathy Miedema & Misha Vaughan, Oracle Applications User Experience Oracle has made a huge investment into the user experience of its many different software product families, and recent releases showcase big changes and features that aim to promote end user engagement and efficiency by streamlining navigation and simplifying the user interface. But making Oracle’s enterprise software great-looking and usable doesn’t stop when Oracle products go out the door. The Applications User Experience (UX) team recognizes that our customers may need to customize software to fit their work processes. And that’s why we provide tools such as user experience design patterns to help you maintain the Oracle user experience as you tailor your application to fit your business needs. Often, however, customers may need some context around user experience. How has the Oracle user experience been designed and constructed? Why is a good user experience important for users? How does understanding what goes into the user experience benefit the people who purchase the software for users? There’s a short answer to these questions, and you can read about it on Usable Apps. But truly understanding Oracle’s investment and seeing how it applies across product families occasionally requires a deeper dive into the Oracle user experience, especially if you’re an influencer or decision-maker about Oracle products. To help frame these decisions, the Communications & Outreach team has developed several targeted workshops that explore what Oracle means when it talks about user experience, and provides a roadmap into where the Oracle user experience is going. These workshops require non-disclosure agreements, and have been delivered to Oracle sales folks, Oracle partners, Oracle ACE Directors and ACEs, and a few customers. Some of these audience members have been developers or have a technical background; just as many did not. Here’s a breakdown of the kind of training you can get around the Oracle user experience from the OAUX Communications & Outreach team.For Partners: George Papazzian, Principal, Naviscent with Joyce Ohgi, Oracle Oracle Fusion Applications HCM Pre-Sales Seminar:  In concert with Worldwide Alliances  and  Channels under Applications Partner Enablement Director Jonathan Vinoskey’s guidance, the Applications User Experience team delivers a two-day workshop.  Day one focuses on Oracle Fusion Applications HCM and pre-sales strategy, and Day two focuses on positioning and leveraging Oracle’s investment in the Oracle Fusion Applications user experience.  The next workshops will occur on the following dates: December 4-5, 2013 @ Manchester, UK January 29-30, 2014 @ Reston, Virginia February 2014 @ Guadalajara, Mexico (email: Shannon Whiteman) March 11-12, 2014 @ Dubai, United Arab Emirates April 1-2, 2014 @ Chicago, Illinois Partner Advisory Board: A two-day board meeting in the U.S. and U.K. to discuss four main user experience areas for Oracle Fusion Applications: simplicity, visualization & analytics, mobility, & futures. This event is limited to Oracle Diamond Partners, UX bloggers, and key UX influencers and requires legal documentation.  We will be talking about the Oracle applications UX strategy and roadmap. Partner Implementation Training on User Interface: How to Build Great-Looking, Usable Apps:  In this two-day, hands-on workshop built around Oracle’s Application Development Framework, learn how to build desktop and mobile user interfaces and mobile user interfaces based on Oracle’s experience with Fusion Applications. This workshop is for partners with a technology background who are looking for ways to tailor Fusion Applications using ADF, or have built their own custom solutions using ADF. It includes an introduction to UX design patterns and provides tools to build usability-tested UX designs. Nov 5-6, 2013 @ Redwood Shores, CA, USA January 28-29th, 2014 @ Reston, Virginia, USA February 25-26, 2014 @ Guadalajara, Mexico March 9-10, 2014 @ Dubai, United Arab Emirates To register, contact [email protected] Simplified UI Customization & Extensibility:  Pilot workshop:  We will be reviewing the proposed content for communicating the user experience tool kit available with the next release of Oracle Fusion Applications.  Our core focus will be on what toolkit components our system implementors and independent software vendors will need to respond to customer demand, whether they are extending Fusion Applications, or building custom applications, that will need to leverage the simplified UI. Dec 11th, 2013 @ Reading, UK For information: contact [email protected] Private lab tour and demos: Interested in seeing what’s going on in the Apps UX Labs?  If you are headed to the San Francisco Bay Area, let us know. We can arrange a spin through our usability labs at headquarters. OAUX Expo: This open-house forum gives partners a look at what the UX team is working on, and showcases the next-generation user experiences in a demo environment where attendees can see and touch the applications. UX Direct: Use the same methods that Oracle uses to develop its own user experiences. We help you define your users and their needs, and then provide direction on how to tailor the best user experience you can for them. For CustomersAngela Johnston, Gozel Aamoth, Teena Singh, and Yen Chan, Oracle Lab tours: See demos of soon-to-be-released products, and take a spin on usability research equipment such as our eye-tracker. Watch this video to get an idea of what you’ll see. Get our newsletter: Learn about newly released products and see where you can meet us at user group conferences. Participate in a feedback session: Join a focus group or customer feedback session to get an early look at user experience designs for the next generation of software, and provide your thoughts on how well it will work. Join the OUAB: The Oracle Usability Advisory Board meets several times a year to discuss trends in the workforce and provide direction on user experience designs. UX Direct: Use the same methods that Oracle uses to develop its own user experiences. We help you define your users and their needs, and then provide direction on how to tailor the best user experience you can for them. For Developers (customers, partners, and consultants): Plinio Arbizu, SP Solutions, Richard Bingham, Oracle, Balaji Kamepalli, EiSTechnoogies, Praveen Pillalamarri, EiSTechnologies How to Build Great-Looking, Usable Apps: This workshop is for attendees with a strong technology background who are looking for ways to tailor customer software using ADF. It includes an introduction to UX design patterns and provides tools to build usability-tested UX designs.  See above for dates and times. UX design patterns web site: Cut the length of your project down by months. Use these patterns to build out the task flow you need to develop for your users. The patterns have already been usability-tested and represent the best practices that the Oracle UX research team has found in its studies. UX Direct: Use the same methods that Oracle uses to develop its own user experiences. We help you define your users and their needs, and then provide direction on how to tailor the best user experience you can for them. For Oracle Sales Mike Klein, Jeremy Ashley, Brent White, Oracle Contact your local sales person for more information about the Oracle user experience and the training available from the Applications User Experience Communications & Outreach team. See customer-friendly user experience collateral ranging from the new simplified UI in Oracle Fusion Applications Release 7, to E-Business Suite user experience highlights, to Siebel, PeopleSoft, and JD Edwards user experience highlights.   Receive access to the same pre-sales and implementation training we provide to partners. For Oracle Sales only: Oracle-only training on the Oracle Fusion Applications UX Innovation Sales Kit.

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• A Good Developer is So Hard to Find

  - by James Michael Hare

  Let me start out by saying I want to damn the writers of the Toughest Developer Puzzle Ever – 2. It is eating every last shred of my free time! But as I've been churning through each puzzle and marvelling at the brain teasers and trivia within, I began to think about interviewing developers and why it seems to be so hard to find good ones.  The problem is, it seems like no matter how hard we try to find the perfect way to separate the chaff from the wheat, inevitably someone will get hired who falls far short of expectations or someone will get passed over for missing a piece of trivia or a tricky brain teaser that could have been an excellent team member.   In shops that are primarily software-producing businesses or other heavily IT-oriented businesses (Microsoft, Amazon, etc) there often exists a much tighter bond between HR and the hiring development staff because development is their life-blood. Unfortunately, many of us work in places where IT is viewed as a cost or just a means to an end. In these shops, too often, HR and development staff may work against each other due to differences in opinion as to what a good developer is or what one is worth.  It seems that if you ask two different people what makes a good developer, often you will get three different opinions.   With the exception of those shops that are purely development-centric (you guys have it much easier!), most other shops have management who have very little knowledge about the development process.  Their view can often be that development is simply a skill that one learns and then once aquired, that developer can produce widgets as good as the next like workers on an assembly-line floor.  On the other side, you have many developers that feel that software development is an art unto itself and that the ability to create the most pure design or know the most obscure of keywords or write the shortest-possible obfuscated piece of code is a good coder.  So is it a skill?  An Art?  Or something entirely in between?   Saying that software is merely a skill and one just needs to learn the syntax and tools would be akin to saying anyone who knows English and can use Word can write a 300 page book that is accurate, meaningful, and stays true to the point.  This just isn't so.  It takes more than mere skill to take words and form a sentence, join those sentences into paragraphs, and those paragraphs into a document.  I've interviewed candidates who could answer obscure syntax and keyword questions and once they were hired could not code effectively at all.  So development must be more than a skill.   But on the other end, we have art.  Is development an art?  Is our end result to produce art?  I can marvel at a piece of code -- see it as concise and beautiful -- and yet that code most perform some stated function with accuracy and efficiency and maintainability.  None of these three things have anything to do with art, per se.  Art is beauty for its own sake and is a wonderful thing.  But if you apply that same though to development it just doesn't hold.  I've had developers tell me that all that matters is the end result and how you code it is entirely part of the art and I couldn't disagree more.  Yes, the end result, the accuracy, is the prime criteria to be met.  But if code is not maintainable and efficient, it would be just as useless as a beautiful car that breaks down once a week or that gets 2 miles to the gallon.  Yes, it may work in that it moves you from point A to point B and is pretty as hell, but if it can't be maintained or is not efficient, it's not a good solution.  So development must be something less than art.   In the end, I think I feel like development is a matter of craftsmanship.  We use our tools and we use our skills and set about to construct something that satisfies a purpose and yet is also elegant and efficient.  There is skill involved, and there is an art, but really it boils down to being able to craft code.  Crafting code is far more than writing code.  Anyone can write code if they know the syntax, but so few people can actually craft code that solves a purpose and craft it well.  So this is what I want to find, I want to find code craftsman!  But how?   I used to ask coding-trivia questions a long time ago and many people still fall back on this.  The thought is that if you ask the candidate some piece of coding trivia and they know the answer it must follow that they can craft good code.  For example:   What C++ keyword can be applied to a class/struct field to allow it to be changed even from a const-instance of that class/struct?  (answer: mutable)   So what do we prove if a candidate can answer this?  Only that they know what mutable means.  One would hope that this would infer that they'd know how to use it, and more importantly when and if it should ever be used!  But it rarely does!  The problem with triva questions is that you will either: Approve a really good developer who knows what some obscure keyword is (good) Reject a really good developer who never needed to use that keyword or is too inexperienced to know how to use it (bad) Approve a really bad developer who googled "C++ Interview Questions" and studied like hell but can't craft (very bad) Many HR departments love these kind of tests because they are short and easy to defend if a legal issue arrises on hiring decisions.  After all it's easy to say a person wasn't hired because they scored 30 out of 100 on some trivia test.  But unfortunately, you've eliminated a large part of your potential developer pool and possibly hired a few duds.  There are times I've hired candidates who knew every trivia question I could throw out them and couldn't craft.  And then there are times I've interviewed candidates who failed all my trivia but who I took a chance on who were my best finds ever.    So if not trivia, then what?  Brain teasers?  The thought is, these type of questions measure the thinking power of a candidate.  The problem is, once again, you will either: Approve a good candidate who has never heard the problem and can solve it (good) Reject a good candidate who just happens not to see the "catch" because they're nervous or it may be really obscure (bad) Approve a candidate who has studied enough interview brain teasers (once again, you can google em) to recognize the "catch" or knows the answer already (bad). Once again, you're eliminating good candidates and possibly accepting bad candidates.  In these cases, I think testing someone with brain teasers only tests their ability to answer brain teasers, not the ability to craft code. So how do we measure someone's ability to craft code?  Here's a novel idea: have them code!  Give them a computer and a compiler, or a whiteboard and a pen, or paper and pencil and have them construct a piece of code.  It just makes sense that if we're going to hire someone to code we should actually watch them code.  When they're done, we can judge them on several criteria: Correctness - does the candidate's solution accurately solve the problem proposed? Accuracy - is the candidate's solution reasonably syntactically correct? Efficiency - did the candidate write or use the more efficient data structures or algorithms for the job? Maintainability - was the candidate's code free of obfuscation and clever tricks that diminish readability? Persona - are they eager and willing or aloof and egotistical?  Will they work well within your team? It may sound simple, or it may sound crazy, but when I'm looking to hire a developer, I want to see them actually develop well-crafted code.

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• In Case You Weren’t There: Blogwell NYC

  - by Mike Stiles

  0 0 1 1009 5755 Vitrue 47 13 6751 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman";} Your roving reporter roved out to another one of Socialmedia.org’s fantastic Blogwell events, this time in NYC. As Central Park and incredible weather beckoned, some of the biggest brand names in the world gathered to talk about how they’re incorporating social into marketing and CRM, as well as extending social across their entire organizations internally. Below we present a collection of the live tweets from many of the key sessions GE @generalelectricJon Lombardo, Leader of Social Media COE How GE builds and extends emotional connections with consumers around health and reaps the benefits of increased brand equity in the process. GE has a social platform around Healthyimagination to create better health for people. If you and a friend are trying to get healthy together, you’ll do better. Health is inherently. Get health challenges via Facebook and share with friends to achieve goals together. They’re creating an emotional connection around the health context. You don’t influence people at large. Your sphere of real influence is around 5-10 people. They find relevant conversations about health on Twitter and engage sounding like a friend, not a brand. Why would people share on behalf of a brand? Because you tapped into an activity and emotion they’re already having. To create better habits in health, GE gave away inexpensive, relevant gifts related to their goals. Create the context, give the relevant gift, get social acknowledgment for giving it. What you get when you get acknowledgment for your engagement and gift is user generated microcontent. GE got 12,000 unique users engaged and 1400 organic posts with the healthy gift campaign. The Dow Chemical Company @DowChemicalAbby Klanecky, Director of Digital & Social Media Learn how Dow Chemical is finding, training, and empowering their scientists to be their storytellers in social media. There are 1m jobs coming open in science. Only 200k are qualified for them. Dow Chemical wanted to use social to attract and talk to scientists. Dow Chemical decided to use real scientists as their storytellers. Scientists are incredibly passionate, the key ingredient of a great storyteller. Step 1 was getting scientists to focus on a few platforms, blog, Twitter, LinkedIn. Dow Chemical social flow is Core Digital Team - #CMs – ambassadors – advocates. The scientists were trained in social etiquette via practice scenarios. It’s not just about sales. It’s about growing influence and the business. Dow Chemical trained about 100 scientists, 55 are active and there’s a waiting list for the next sessions. In person social training produced faster results and better participation. Sometimes you have to tell pieces of the story instead of selling your execs on the whole vision. Social Media Ethics Briefing: Staying Out of TroubleAndy Sernovitz, CEO @SocialMediaOrg How do we get people to share our message for us? We have to have their trust. The difference between being honest and being sleazy is disclosure. Disclosure does not hurt the effectiveness of your marketing. No one will get mad if you tell them up front you’re a paid spokesperson for a company. It’s a legal requirement by the FTC, it’s the law, to disclose if you’re being paid for an endorsement. Require disclosure and truthfulness in all your social media outreach. Don’t lie to people. Monitor the conversation and correct misstatements. Create social media policies and training programs. If you want to stay safe, never pay cash for social media. Money changes everything. As soon as you pay, it’s not social media, it’s advertising. Disclosure, to the feds, means clear, conspicuous, and understandable to the average reader. This phrase will keep you in the clear, “I work for ___ and this is my personal opinion.” Who are you? Were you paid? Are you giving an honest opinion based on a real experience? You as a brand are responsible for what an agency or employee or contactor does in your behalf. SocialMedia.org makes available a Disclosure Best Practices Toolkit. Socialmedia.org/disclosure. The point is to not ethically mess up and taint social media as happened to e-mail. Not only is the FTC cracking down, so is Google and Facebook. Visa @VisaNewsLucas Mast, Senior Business Leader, Global Corporate Social Media Visa built a mobile studio for the Olympics for execs and athletes. They wanted to do postcard style real time coverage of Visa’s Olympics sponsorships, and on a shoestring. Challenges included Olympic rules, difficulty getting interviews, time zone trouble, and resourcing. Another problem was they got bogged down with their own internal approval processes. Despite all the restrictions, they created and published a variety of and fair amount of content. They amassed 1000+ views of videos posted to the Visa Communication YouTube channel. Less corporate content yields more interest from media outlets and bloggers. They did real world video demos of how their products work in the field vs. an exec doing a demo in a studio. Don’t make exec interview videos dull and corporate. Keep answers short, shoot it in an interesting place, do takes until they’re comfortable and natural. Not everything will work. Not everything will get a retweet. But like the lottery, you can’t win if you don’t play. Promoting content is as important as creating it. McGraw-Hill Companies @McGrawHillCosPatrick Durando, Senior Director of Global New Media McGraw-Hill has 26,000 employees. McGraw-Hill created a social intranet called Buzz. Intranets create operational efficiency, help product dev, facilitate crowdsourcing, and breaks down geo silos. Intranets help with talent development, acquisition, retention. They replaced the corporate directory with their own version of LinkedIn. The company intranet has really cut down on the use of email. Long email threats become organized, permanent social discussions. The intranet is particularly useful in HR for researching and getting answers surrounding benefits and policies. Using a profile on your company intranet can establish and promote your internal professional brand. If you’re going to make an intranet, it has to look great, work great, and employees are going have to want to go there. You can’t order them to like it. 

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• Five Ways Enterprise 2.0 Can Transform Your Business - Q&A from the Webcast

  - by [email protected]

  A few weeks ago, Vince Casarez and I presented with KMWorld on the Five Ways Enterprise 2.0 Can Transform Your Business. It was an enjoyable, interactive webcast in which Vince and I discussed the ways Enterprise 2.0 can transform your business and more importantly, highlighted key customer examples of how to do so. If you missed the webcast, you can catch a replay here. We had a lot of audience participation in some of the polls we conducted and in the Q&A session. We weren't able to address all of the questions during the broadcast, so we attempted to answer them here: Q: Which area within your firm focuses on Web 2.0? Meaning, do you find new departments developing just to manage the web 2.0 (Twitter, Facebook, etc.) user experience or are you structuring current departments? A: There are three distinct efforts within Oracle. The first is around delivery of these Web 2.0 services for enterprise deployments. This is the focus of the WebCenter team. The second effort is injecting these Web 2.0 services into use cases that drive the different enterprise applications. This effort is focused on how to manage these external services and bring them into a cohesive flow for marketing programs, customer care, and purchasing. The third effort is how we consume these services internally to enhance Oracle's business delivery. It leverages the technologies and use cases of the first two but also pushes the envelope with regards to future directions of these other two areas. Q: In a business, Web 2.0 is mostly like action logs. How can we leverage the official process practice versus the logs of a recent action? Example: a system configuration modified last night on a call out versus the official practice that everybody would use in the morning.A: The key thing to remember is that most Web 2.0 actions / activity streams today are based on collaboration and communication type actions. At least with public social sites like Facebook and Twitter. What we're delivering as part of the WebCenter Suite are not just these types of activities but also enterprise application activities. These enterprise application activities come from different application modules: purchasing, HR, order entry, sales opportunity, etc. The actions within these systems are normally tied to a business object or process: purchase order/customer, employee or department, customer and supplier, customer and product, respectively. Therefore, the activities or "logs" as you name them are able to be "typed" so that as a viewer, you can filter or decide to see only certain types of information. In your example, you could have a view that only showed you recent "configuration" changes and this could be right next to a view that showed off the items to be watched every morning. Q: It's great to hear about customers using the software but is there any plan for future webinars to show what the products/installs look like? That would be very helpful.A: We don't have a webinar planned to show off the install process. However, we have a viewlet that's posted on Oracle Technology Network. You can see it here:http://www.oracle.com/technetwork/testcontent/wcs-install-098014.htmlAnd we've got excellent documentation that walks you through the steps here:http://download.oracle.com/docs/cd/E14571_01/install.1111/e12001/install.htmAnd there's a whole set of demos and examples of what WebCenter can do at this URL:http://www.oracle.com/technetwork/middleware/webcenter/release11-demos-097468.html Q: How do you anticipate managing metadata across the enterprise to make content findable?A: We need to first make sure we are all talking about the same thing when we use a word like "metadata". Here's why...  For a developer, metadata means information that describes key elements of the portal or application and what the portal or application can do. For content systems, metadata means key terms that provide a taxonomy or folksonomy about the information that is being indexed, ordered, and managed. For business intelligence systems, metadata means key terms that provide labels to groups of data that most non-mathematicians need to understand. And for SOA, metadata means labels for parts of the processes that business owners should understand that connect development terminology. There are also additional requirements for metadata to be available to the team building these new solutions as well as requirements to make this metadata available to the running system. These requirements are often separated by "design time" and "run time" respectively. So clearly, a general goal of managing metadata across the enterprise is very challenging. We've invested a huge amount of resources around Oracle Metadata Services (MDS) to be able to provide a more generic system for all of these elements. No other vendor has anything like this technology foundation in their products. This provides a huge benefit to our customers as they will now be able to find content, processes, people, and information from a common set of search interfaces with consistent enterprise wide results. Q: Can you give your definition of terms as to document and content, please?A: Content applies to a broad category of information from Word documents, presentations and reports through attachments to invoices and/or purchase orders. Content is essentially any type of digital asset including images, video, and voice. A document is just one type of content. Q: Do you have special integration tools to realize an interaction between UCM and WebCenter Spaces/Services?A: Yes, we've dedicated a whole team of engineers to exploit the key features of Oracle UCM within WebCenter.  While ensuring that WebCenter can connect to other non-Oracle systems, we've made sure that with the combined set of Oracle technology, no other solution can match the combined power and integration.  This is part of the Oracle Fusion Middleware strategy which is to provide best in class capabilities for Content and Portals.  When combined together, the synergy between the two products enables users to quickly add capabilities when they are needed.  For example, simple document sharing is part of the combined product offering, but if legal discovery or archiving is required, Oracle UCM product includes these capabilities that can be quickly added.  There's no need to move content around or add another system to support this, it's just a feature that gets turned on within Oracle UCM. Q: All customers have some interaction with their applications and have many older versions, how do you see some of these new Enterprise 2.0 capabilities adding value to existing enterprise application deployments?A: Just as Service Oriented Architectures allowed for connecting the processes of different applications systems to work together, there's a need for a similar approach with regards to these enterprise 2.0 capabilities. Oracle WebCenter is built on a core architecture that allows for SOA of these Enterprise 2.0 services so that one set of scalable services can be used and integrated directly into any type of application. In this way, users can get immediate value out of the Enterprise 2.0 capabilities without having to wait for the next major release or upgrade. These centrally managed WebCenter services expose a set of standard interfaces that make it extremely easy to add them into existing applications no matter what technology the application has been implemented. Q: We've heard about Oracle Next Generation applications called "Fusion Applications", can you tell me how all this works together?A: Oracle WebCenter powers the core collaboration and social computing services found within Fusion Applications. It is the core user experience technology for how all the application screens have been implemented. And the core concept of task flows allows for all the Fusion Applications modules to be adaptable and composable by business users and IT without needing to be a professional developer. Oracle WebCenter is at the heart of the new Fusion Applications. In addition, the same patterns and technologies are now being added to the existing applications including JD Edwards, Siebel, Peoplesoft, and eBusiness Suite. The core technology enables all these customers to have a much smoother upgrade path to Fusion Applications. They get immediate benefits of injecting new user interactions into their existing applications without having to completely move to Fusion Applications. And then when the time comes, their users will already be well versed in how the new capabilities work. Q: Does any of this work with non Oracle software? Other databases? Other application servers? etc.A: We have made sure that Oracle WebCenter delivers the broadest set of development choices so that no matter what technology you developers are using, WebCenter capabilities can be quickly and easily added to the site or application. In addition, we have certified Oracle WebCenter to run against non-Oracle databases like DB2 and SQLServer. We have stated plans for certification against MySQL as well. Later in CY 2011, Oracle will provide certification on non-Oracle application servers such as WebSphere and JBoss. Q: How do we balance User and IT requirements in regards to Enterprise 2.0 technologies?A: Wrong decisions are often made because employee knowledge is not tapped efficiently and opportunities to innovate are often missed because the right people do not work together. Collaboration amongst workers in the right business context is critical for success. While standalone Enterprise 2.0 technologies can improve collaboration for collaboration's sake, using social collaboration tools in the context of business applications and processes will improve business responsiveness and lead companies to a more competitive position. As these systems become more mission critical it is essential that they maintain the highest level of performance and availability while scaling to support larger communities. Q: What are the ways in which Enterprise 2.0 can improve business responsiveness?A: With a wide range of Enterprise 2.0 tools in the marketplace, CIOs need to deploy solutions that will meet the requirements from users as well as address the requirements from IT. Workers want a next-generation user experience that is personalized and aggregates their daily tools and tasks, while IT needs to ensure the solution is secure, scalable, flexible, reliable and easily integrated with existing systems. An open and integrated approach to deploying portals, content management, and collaboration can enhance your business by addressing both the needs of knowledge workers for better information and the IT mandate to conserve resources by simplifying, consolidating and centralizing infrastructure and administration.  

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• Evaluating Solutions to Manage Product Compliance? Don't Wait Much Longer

  - by Kerrie Foy

  Depending on severity, product compliance issues can cause all sorts of problems from run-away budgets to business closures. But effective policies and safeguards can create a strong foundation for innovation, productivity, market penetration and competitive advantage. If you’ve been putting off a systematic approach to product compliance, it is time to reconsider that decision, or indecision. Why now?  No matter what industry, companies face a litany of worldwide and regional regulations that require proof of product compliance and environmental friendliness for market access.  For example, Restriction of Hazardous Substances (RoHS) is a regulation that restricts the use of six dangerous materials used in the manufacture of electronic and electrical equipment.  ROHS was originally adopted by the European Union in 2003 for implementation in 2006, and it has evolved over time through various regional versions for North America, China, Japan, Korea, Norway and Turkey.  In addition, the RoHS directive allowed for material exemptions used in Medical Devices, but that exemption ends in 2014.   Additional regulations worth watching are the Battery Directive, Waste Electrical and Electronic Equipment (WEEE), and Registration, Evaluation, Authorization and Restriction of Chemicals (REACH) directives.  Additional evolving regulations are coming from governing bodies like the Food and Drug Administration (FDA) and the International Organization for Standardization (ISO). Corporate sustainability initiatives are also gaining urgency and influencing product design. In a survey of 405 corporations in the Global 500 by Carbon Disclosure Project, co-written by PwC (CDP Global 500 Climate Change Report 2012 entitled Business Resilience in an Uncertain, Resource-Constrained World), 48% of the respondents indicated they saw potential to create new products and business services as a response to climate change. Just 21% reported a dedicated budget for the research. However, the report goes on to explain that those few companies are winning over new customers and driving additional profits by exploiting their abilities to adapt to environmental needs. The article cites Dell as an example – Dell has invested in research to develop new products designed to reduce its customers’ emissions by more than 10 million metric tons of CO2e per year. This reduction in emissions should save Dell’s customers over $1billion per year as a result! Over time we expect to see many additional companies prove that eco-design provides marketplace benefits through differentiation and direct customer value. How do you meet compliance requirements and also successfully invest in eco-friendly designs? No doubt companies struggle to answer this question. After all, the journey to get there may involve transforming business models, go-to-market strategies, supply networks, quality assurance policies and compliance processes per the rapidly evolving global and regional directives. There may be limited executive focus on the initiative, inability to quantify noncompliance, or not enough resources to justify investment. To make things even more difficult to address, compliance responsibility can be a passionate topic within an organization, making the prospect of change on an enterprise scale problematic and time-consuming. Without a single source of truth for product data and without proper processes in place, ensuring product compliance burgeons into a crushing task that is cost-prohibitive and overwhelming to an organization. With all the overhead, certain markets or demographics become simply inaccessible. Therefore, the risk to consumer goodwill and satisfaction, revenue, business continuity, and market potential is too great not to solve the compliance challenge. Companies are beginning to adapt and even thrive in today’s highly regulated and transparent environment by implementing systematic approaches to product compliance that are more than functional bandages but revenue-generating engines. Consider partnering with Oracle to help you address your compliance needs. Many of the world’s most innovative leaders and pioneers are leveraging Oracle’s Agile Product Lifecycle Management (PLM) portfolio of enterprise applications to manage the product value chain, centralize product data, automate processes, and launch more eco-friendly products to market faster.   Particularly, the Agile Product Governance & Compliance (PG&C) solution provides out-of-the-box functionality to integrate actionable regulatory information into the enterprise product record from the ideation to the disposal/recycling phase. Agile PG&C makes it possible to efficiently manage compliance per corporate green initiatives as well as regional and global directives. Options are critical, but so is ease-of-use. Anyone who’s grappled with compliance policy knows legal interpretation plays a major role in determining how an organization responds to regulation. Agile PG&C gives you the freedom to configure product compliance per your needs, while maintaining rigorous control over the product record in an easy-to-use interface that facilitates adoption efforts. It allows you to assign regulations as specifications for a part or BOM roll-up. Each specification has a threshold value that alerts you to a non-compliance issue if the threshold value is exceeded. Set however many regulations as specifications you need to make sure a product can be sold in your target countries. Another option is to implement like one of our leading consumer electronics customers and define your own “catch-all” specification to ensure compliance in all markets. You can give your suppliers secure access to enter their component data or integrate a third party’s data. With Agile PG&C you are able to design compliance earlier into your products to reduce cost and improve quality downstream when stakes are higher. Agile PG&C is a comprehensive solution that makes product compliance more reliable and efficient. Throughout product lifecycles, use the solution to support full material disclosures, efficiently manage declarations with your suppliers, feed compliance data into a corrective action if a product must be changed, and swiftly satisfy audits by showing all due diligence tracked in one solution. Given the compounding regulation and consumer focus on urgent environmental issues, now is the time to act. Implementing an enterprise, systematic approach to product compliance is a competitive investment. From the start, Agile Product Governance & Compliance enables companies to confidently design for compliance and sustainability, reduce the cost of compliance, minimize the risk of business interruption, deliver responsible products, and inspire new innovation.  Don’t wait any longer! To find out more about Agile Product Governance & Compliance download the data sheet, contact your sales representative, or call Oracle at 1-800-633-0738. Many thanks to Shane Goodwin, Senior Manager, Oracle Agile PLM Product Management, for contributions to this article. 

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• 5 Best Practices - Laying the Foundation for WebCenter Projects

  - by Kellsey Ruppel

  Today’s guest post comes from Oracle WebCenter expert John Brunswick. John specializes in enterprise portal and content management solutions and actively contributes to the enterprise software business community and has authored a series of articles about optimal business involvement in portal, business process management and SOA development, examining ways of helping organizations move away from monolithic application development. We’re happy to have John join us today! Maximizing success with Oracle WebCenter portal requires a strategic understanding of Oracle WebCenter capabilities.  The following best practices enable the creation of portal solutions with minimal resource overhead, while offering the greatest flexibility for progressive elaboration. They are inherently project agnostic, enabling a strong foundation for future growth and an expedient return on your investment in the platform.  If you are able to embrace even only a few of these practices, you will materially improve your deployment capability with WebCenter. 1. Segment Duties Around 3Cs - Content, Collaboration and Contextual Data "Agility" is one of the most common business benefits touted by modern web platforms.  It sounds good - who doesn't want to be Agile, right?  How exactly IT organizations go about supplying agility to their business counterparts often lacks definition - hamstrung by ambiguity. Ultimately, businesses want to benefit from reduced development time to deliver a solution to a particular constituent, which is augmented by as much self-service as possible to develop and manage the solution directly. All done in the absence of direct IT involvement. With Oracle WebCenter's depth in the areas of content management, pallet of native collaborative services, enterprise mashup capability and delegated administration, it is very possible to execute on this business vision at a technical level. To realize the benefits of the platform depth we can think of Oracle WebCenter's segmentation of duties along the lines of the 3 Cs - Content, Collaboration and Contextual Data.  All three of which can have their foundations developed by IT, then provisioned to the business on a per role basis. Content – Oracle WebCenter benefits from an extremely mature content repository.  Work flow, audit, notification, office integration and conversion capabilities for documents (HTML & PDF) make this a haven for business users to take control of content within external and internal portals, custom applications and web sites.  When deploying WebCenter portal take time to think of areas in which IT can provide the "harness" for content to reside, then allow the business to manage any content items within the site, using the content foundation to ensure compliance with business rules and process.  This frees IT to work on more mission critical challenges and allows the business to respond in short order to emerging market needs. Collaboration – Native collaborative services and WebCenter spaces are a perfect match for business users who are looking to enable document sharing, discussions and social networking.  The ability to deploy the services is granular and on the basis of roles scoped to given areas of the system - much like the first C “content”.  This enables business analysts to design the roles required and IT to provision with peace of mind that users leveraging the collaborative services are only able to do so in explicitly designated areas of a site. Bottom line - business will not need to wait for IT, but cannot go outside of the scope that has been defined based on their roles. Contextual Data – Collaborative capabilities are most powerful when included within the context of business data.  The ability to supply business users with decision shaping data that they can include in various parts of a portal or portals, just as they would with content items, is one of the most powerful aspects of Oracle WebCenter.  Imagine a discussion about new store selection for a retail chain that re-purposes existing information from business intelligence services about various potential locations and or custom backend systems - presenting it directly in the context of the discussion.  If there are some data sources that are preexisting in your enterprise take a look at how they can be made into discrete offerings within the portal, then scoped to given business user roles for inclusion within collaborative activities. 2. Think Generically, Execute Specifically Constructs.  Anyone who has spent much time around me knows that I am obsessed with this word.  Why? Because Constructs offer immense power - more than APIs, Web Services or other technical capability. Constructs offer organizations the ability to leverage a platform's native characteristics to offer substantial business functionality - without writing code.  This concept becomes more powerful with the additional understanding of the concepts from the platform that an organization learns over time.  Let's take a look at an example of where an Oracle WebCenter construct can substantially reduce the time to get a subscription-based site out the door and into the hands of the end consumer. Imagine a site that allows members to subscribe to specific disciplines to access information and application data around that various discipline.  A space is a collection of secured pages within Oracle WebCenter.  Spaces are not only secured, but also default content stored within it to be scoped automatically to that space. Taking this a step further, Oracle WebCenter’s Activity Stream surfaces events, discussions and other activities that are scoped to the given user on the basis of their space affiliations.  In order to have a portal that would allow users to "subscribe" to information around various disciplines - spaces could be used out of the box to achieve this capability and without using any APIs or low level technical work to achieve this. 3. Make Governance Work for You Imagine driving down the street without the painted lines on the road.  The rules of the road are so ingrained in our minds, we often do not think about the process, but seemingly mundane lane markers are critical enablers. Lane markers allow us to travel at speeds that would be impossible if not for the agreed upon direction of flow. Additionally and more importantly, it allows people to act autonomously - going where they please at any given time. The return on the investment for mobility is high enough for people to buy into globally agreed up governance processes. In Oracle WebCenter we can use similar enablers to lane markers.  Our goal should be to enable the flow of information and provide end users with the ability to arrive at business solutions as needed, not on the basis of cumbersome processes that cannot meet the business needs in a timely fashion. How do we do this? Just as with "Segmentation of Duties" Oracle WebCenter technologies offer the opportunity to compartmentalize various business initiatives from each other within the system due to constructs and security that are available to use within the platform. For instance, when a WebCenter space is created, any content added within that space by default will be secured to that particular space and inherits meta data that is associated with a folder created for the space. Oracle WebCenter content uses meta data to support a broad range of rich ECM functionality and can automatically impart retention, workflow and other policies automatically on the basis of what has been defaulted for that space. Depending on your business needs, this paradigm will also extend to sub sections of a space, offering some interesting possibilities to enable automated management around content. An example may be press releases within a particular area of an extranet that require a five year retention period and need to the reviewed by marketing and legal before release.  The underlying content system will transparently take care of this process on the basis of the above rules, enabling peace of mind over unstructured data - which could otherwise become overwhelming. 4. Make Your First Project Your Second Imagine if Michael Phelps was competing in a swimming championship, but told right before his race that he had to use a brand new stroke.  There is no doubt that Michael is an outstanding swimmer, but chances are that he would like to have some time to get acquainted with the new stroke. New technologies should not be treated any differently.  Before jumping into the deep end it helps to take time to get to know the new approach - even though you may have been swimming thousands of times before. To quickly get a handle on Oracle WebCenter capabilities it can be helpful to deploy a sandbox for the team to use to share project documents, discussions and announcements in an effort to help the actual deployment get under way, while increasing everyone’s knowledge of the platform and its functionality that may be helpful down the road. Oracle Technology Network has made a pre-configured virtual machine available for download that can be a great starting point for this exercise. 5. Get to Know the Community If you are reading this blog post you have most certainly faced a software decision or challenge that was solved on the basis of a small piece of missing critical information - which took substantial research to discover.  Chances were also good that somewhere, someone had already come across this information and would have been excited to share it. There is no denying the power of passionate, connected users, sharing key tips around technology.  The Oracle WebCenter brand has a rich heritage that includes industry-leading technology and practitioners.  With the new Oracle WebCenter brand, opportunities to connect with these experts has become easier. Oracle WebCenter Blog Oracle Social Enterprise LinkedIn WebCenter Group Oracle WebCenter Twitter Oracle WebCenter Facebook Oracle User Groups Additionally, there are various Oracle WebCenter related blogs by an excellent grouping of services partners.

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• RIF PRD: Presentation syntax issues

  - by Charles Young

  Over Christmas I got to play a bit with the W3C RIF PRD and came across a few issues which I thought I would record for posterity. Specifically, I was working on a grammar for the presentation syntax using a GLR grammar parser tool (I was using the current CTP of ‘M’ (MGrammer) and Intellipad – I do so hope the MS guys don’t kill off M and Intellipad now they have dropped the other parts of SQL Server Modelling). I realise that the presentation syntax is non-normative and that any issues with it do not therefore compromise the standard. However, presentation syntax is useful in its own right, and it would be great to iron out any issues in a future revision of the standard. The main issues are actually not to do with the grammar at all, but rather with the ‘running example’ in the RIF PRD recommendation. I started with the code provided in Example 9.1. There are several discrepancies when compared with the EBNF rules documented in the standard. Broadly the problems can be categorised as follows: ·      Parenthesis mismatch – the wrong number of parentheses are used in various places. For example, in GoldRule, the RHS of the rule (the ‘Then’) is nested in the LHS (‘the If’). In NewCustomerAndWidgetRule, the RHS is orphaned from the LHS. Together with additional incorrect parenthesis, this leads to orphanage of UnknownStatusRule from the entire Document. ·      Invalid use of parenthesis in ‘Forall’ constructs. Parenthesis should not be used to enclose formulae. Removal of the invalid parenthesis gave me a feeling of inconsistency when comparing formulae in Forall to formulae in If. The use of parenthesis is not actually inconsistent in these two context, but in an If construct it ‘feels’ as if you are enclosing formulae in parenthesis in a LISP-like fashion. In reality, the parenthesis is simply being used to group subordinate syntax elements. The fact that an If construct can contain only a single formula as an immediate child adds to this feeling of inconsistency. ·      Invalid representation of compact URIs (CURIEs) in the context of Frame productions. In several places the URIs are not qualified with a namespace prefix (‘ex1:’). This conflicts with the definition of CURIEs in the RIF Datatypes and Built-Ins 1.0 document. Here are the productions: CURIE          ::= PNAME_LN                  | PNAME_NS PNAME_LN       ::= PNAME_NS PN_LOCAL PNAME_NS       ::= PN_PREFIX? ':' PN_LOCAL       ::= ( PN_CHARS_U | [0-9] ) ((PN_CHARS|'.')* PN_CHARS)? PN_CHARS       ::= PN_CHARS_U                  | '-' | [0-9] | #x00B7                  | [#x0300-#x036F] | [#x203F-#x2040] PN_CHARS_U     ::= PN_CHARS_BASE                  | '_' PN_CHARS_BASE ::= [A-Z] | [a-z] | [#x00C0-#x00D6] | [#x00D8-#x00F6]                  | [#x00F8-#x02FF] | [#x0370-#x037D] | [#x037F-#x1FFF]                  | [#x200C-#x200D] | [#x2070-#x218F] | [#x2C00-#x2FEF]                  | [#x3001-#xD7FF] | [#xF900-#xFDCF] | [#xFDF0-#xFFFD]                  | [#x10000-#xEFFFF] PN_PREFIX      ::= PN_CHARS_BASE ((PN_CHARS|'.')* PN_CHARS)? The more I look at CURIEs, the more my head hurts! The RIF specification allows prefixes and colons without local names, which surprised me. However, the CURIE Syntax 1.0 working group note specifically states that this form is supported…and then promptly provides a syntactic definition that seems to preclude it! However, on (much) deeper inspection, it appears that ‘ex1:’ (for example) is allowed, but would really represent a ‘fragment’ of the ‘reference’, rather than a prefix! Ouch! This is so completely ambiguous that it surely calls into question the whole CURIE specification.   In any case, RIF does not allow local names without a prefix. ·      Missing ‘External’ specifiers for built-in functions and predicates.  The EBNF specification enforces this for terms within frames, but does not appear to enforce (what I believe is) the correct use of External on built-in predicates. In any case, the running example only specifies ‘External’ once on the predicate in UnknownStatusRule. External() is required in several other places. ·      The List used on the LHS of UnknownStatusRule is comma-delimited. This is not supported by the EBNF definition. Similarly, the argument list of pred:list-contains is illegally comma-delimited. ·      Unnecessary use of conjunction around a single formula in DiscountRule. This is strictly legal in the EBNF, but redundant.   All the above issues concern the presentation syntax used in the running example. There are a few minor issues with the grammar itself. Note that Michael Kiefer stated in his paper “Rule Interchange Format: The Framework” that: “The presentation syntax of RIF … is an abstract syntax and, as such, it omits certain details that might be important for unambiguous parsing.” ·      The grammar cannot differentiate unambiguously between strategies and priorities on groups. A processor is forced to resolve this by detecting the use of IRIs and integers. This could easily be fixed in the grammar.   ·      The grammar cannot unambiguously parse the ‘->’ operator in frames. Specifically, ‘-’ characters are allowed in PN_LOCAL names and hence a parser cannot determine if ‘status->’ is (‘status’ ‘->’) or (‘status-’ ‘>’).   One way to fix this is to amend the PN_LOCAL production as follows: PN_LOCAL ::= ( PN_CHARS_U | [0-9] ) ((PN_CHARS|'.')* ((PN_CHARS)-('-')))? However, unilaterally changing the definition of this production, which is defined in the SPARQL Query Language for RDF specification, makes me uncomfortable. ·      I assume that the presentation syntax is case-sensitive. I couldn’t find this stated anywhere in the documentation, but function/predicate names do appear to be documented as being case-sensitive. ·      The EBNF does not specify whitespace handling. A couple of productions (RULE and ACTION_BLOCK) are crafted to enforce the use of whitespace. This is not necessary. It seems inconsistent with the rest of the specification and can cause parsing issues. In addition, the Const production exhibits whitespaces issues. The intention may have been to disallow the use of whitespace around ‘^^’, but any direct implementation of the EBNF will probably allow whitespace between ‘^^’ and the SYMSPACE. Of course, I am being a little nit-picking about all this. On the whole, the EBNF translated very smoothly and directly to ‘M’ (MGrammar) and proved to be fairly complete. I have encountered far worse issues when translating other EBNF specifications into usable grammars.   I can’t imagine there would be any difficulty in implementing the same grammar in Antlr, COCO/R, gppg, XText, Bison, etc. A general observation, which repeats a point made above, is that the use of parenthesis in the presentation syntax can feel inconsistent and un-intuitive.   It isn’t actually inconsistent, but I think the presentation syntax could be improved by adopting braces, rather than parenthesis, to delimit subordinate syntax elements in a similar way to so many programming languages. The familiarity of braces would communicate the structure of the syntax more clearly to people like me.  If braces were adopted, parentheses could be retained around ‘var (frame | ‘new()’) constructs in action blocks. This use of parenthesis feels very LISP-like, and I think that this is my issue. It’s as if the presentation syntax represents the deformed love-child of LISP and C. In some places (specifically, action blocks), parenthesis is used in a LISP-like fashion. In other places it is used like braces in C. I find this quite confusing. Here is a corrected version of the running example (Example 9.1) in compliant presentation syntax: Document(    Prefix( ex1 <http://example.com/2009/prd2> )    (* ex1:CheckoutRuleset *)  Group rif:forwardChaining (     (* ex1:GoldRule *)    Group 10 (      Forall ?customer such that And(?customer # ex1:Customer                                     ?customer[ex1:status->"Silver"])        (Forall ?shoppingCart such that ?customer[ex1:shoppingCart->?shoppingCart]           (If Exists ?value (And(?shoppingCart[ex1:value->?value]                                  External(pred:numeric-greater-than-or-equal(?value 2000))))            Then Do(Modify(?customer[ex1:status->"Gold"])))))      (* ex1:DiscountRule *)    Group (      Forall ?customer such that ?customer # ex1:Customer        (If Or( ?customer[ex1:status->"Silver"]                ?customer[ex1:status->"Gold"])         Then Do ((?s ?customer[ex1:shoppingCart-> ?s])                  (?v ?s[ex1:value->?v])                  Modify(?s [ex1:value->External(func:numeric-multiply (?v 0.95))]))))      (* ex1:NewCustomerAndWidgetRule *)    Group (      Forall ?customer such that And(?customer # ex1:Customer                                     ?customer[ex1:status->"New"] )        (If Exists ?shoppingCart ?item                   (And(?customer[ex1:shoppingCart->?shoppingCart]                        ?shoppingCart[ex1:containsItem->?item]                        ?item # ex1:Widget ) )         Then Do( (?s ?customer[ex1:shoppingCart->?s])                  (?val ?s[ex1:value->?val])                  (?voucher ?customer[ex1:voucher->?voucher])                  Retract(?customer[ex1:voucher->?voucher])                  Retract(?voucher)                  Modify(?s[ex1:value->External(func:numeric-multiply(?val 0.90))]))))      (* ex1:UnknownStatusRule *)    Group (      Forall ?customer such that ?customer # ex1:Customer        (If Not(Exists ?status                       (And(?customer[ex1:status->?status]                            External(pred:list-contains(List("New" "Bronze" "Silver" "Gold") ?status)) )))         Then Do( Execute(act:print(External(func:concat("New customer: " ?customer))))                  Assert(?customer[ex1:status->"New"]))))  ) )   I hope that helps someone out there :-)

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• Probation is Over: PASS Board Year 1, Q2

  - by Denise McInerney

  Though it's not always official every job begins with a probation period. You start out with lots of questions and every day you find out how much more you have to learn. Usually after a few months you discover that you can actually answer some questions and have at least an idea of what you are supposed to be doing. Now at the end of my second quarter on the "job" of serving on the PASS Board I have reached that point. My probation period is over. The last three months were busy for the entire Board with the budget process, an in-person meeting and moving forward with PASS Global Growth plans. I had also set a specific goal for myself for my 2nd quarter: to see the Board to adopt a Code of Conduct for the PASS Summit. Code of Conduct When I ran for the Board I included my desire to see PASS establish a code of conduct in my campaign platform.  I was motivated to do this for a few reasons. Other technical conferences have had incidents of harassment. Most of these did not have a policy in place prior to having a problem, though several conference organizers have since adopted anti-harassment policies or codes of conduct. I felt it would be in PASS' interest to establish a policy so we would be prepared should there be an incident.   "This is Community" Adopting a code of conduct would reinforce our community orientation and send a message about the positive character of the Summit. PASS is a leader among technical organizations for its promotion and support of women. Adopting a code of conduct would further demonstrate our leadership in this area. After researching similar polices from other organizations I published a first draft in April. I solicited feedback from the Board, HQ staff and some PASS members. Incorporating that feedback I presented version 4 at the May Board meeting, where we had a good discussion. You can read the meeting minutes for details. I incorporated points from  the Board discussion as well as feedback from a legal review to produce a final version which has been submitted to the Board. It will be discussed at the Board meeting July 12. You can read the full text at the end of this post. Virtual Chapters In the first quarter we started ramping up marketing support for the Virtual Chapters. Since then each edition of the Connector has highlighted a different VC to help get out the message about the variety of eductional opporutnities that are offered. These VC profiles will continue in the coming months. I was very pleased to welcome the new DBA Fundamentals VC which is geared toward new DBAs, people who are considering entering the field and those transitioning from a different IT role. Thanks to the contributions of Erin Stellato, Michelle Nalliah and Karla Landrum we published a "Virtual Chapter Guidebook". This document includes great advice on how to build and promote a VC. It's also a reference for how things work, from budgets to webinar hosting. I think this document will be extremely valuable to all our VC leaders and am grateful to those who put it together. Board Meeting/SQL Rally The Board met in May in Dallas. Among the items discussed were Global Growth, the budget, future events and the upcoming elections. We covered a lot of ground in two days and I will again refer you to the meeting minutes for details. The meeting schedule allowed us to participate in the SQL Rally networking events and one full day of the conference. I enjoyed having the opportunity to meet and talk with many PASS members. And my hat is off to the SQL Rally organizers who put on an outstanding event. Global Growth PASS has undertaken a major intitiative to reach and engage SQL Server professionals around the world. This Global Growth plan is ambitious and will have a significant impact on the strategic direction of the organization. We have been reaching out to the community for feedback, including hosting Twitter chats and live Town Hall meetings. I co-hosted two of these events and appreciated hearing the different perspectives of the people who participated If you have not done so I encourage you to read about the Global Growth vision and proposed governance changes  and submit your feedback. FY13 Budget July 1 is the beginning of PASS' fiscal year, which makes the end of June the deadline for approving a budget. Each director submits a budget for his or her portfolio. For the Virtual Chapter portfolio I focused on how we can allocate resources to grow the VCs. Budgeting is a give-and-take process, and while I didn't get everything I asked for I'm pleased the FY13 budget includes a significant increase in financial support for the Virtual Chapters. Many people put a lot of work into the budget, but no two people deserve credit more than VP of Finance Douglas McDowell and Accounting Manager Sandy Cherry. Thanks to both of them for getting us across the goal line on time. SQL Saturday I attended SQL Saturdays in Orange Co. CA and Phoenix. It's always inspiring to see the enthusiasm in the community for learning and networking. These events are successful due to the hard work of many volunteers. Thanks to the organizers in both cities for all your efforts. Next Up This quarter we'll be gearing up plans for the VCs at the Summit and exploring ways the VCs can best support PASS' Global Growth work. I'll also be wrapping up work on the Code of Conduct and attending a Board meeting in September. And I will be at SQL Saturday #144 in Sacramento later this month. Here is the language of the Code of Conduct I have submitted to the Board for consideration: PASS Code of Conduct The PASS Summit provides database professionals from a variety of backgrounds with an opportunity to connect, share and learn.  We value the strong sense of community that characterizes this event and we seek to foster an inclusive, professional atmosphere. We are dedicated to providing a harassment-free conference experience for everyone, regardless of gender, race, sexual orientation, disability, physical appearance, religion or any other protected classification.  Everyone at the Summit is expected to follow the Code of Conduct. This includes but is not limited to: PASS Staff, Exhibitors, Speakers, Attendees and anyone affiliated with the event. Participants are expected to follow the Code of Conduct at all Summit events, including PASS-sponsored social events. Participant behavior Harassment includes, but is not limited to, offensive verbal comments related to gender, race, sexual orientation, disability, physical appearance, religion, or any other protected classification.  Intimidation, threats, stalking, harassing photography or recording, sustained disruption of talks or other events, inappropriate physical contact and unwelcome attention will also be considered harassment. Similarly, sexual, racist, derogatory, threatening or other inappropriate language and imagery are not appropriate for any conference venue, including sessions.  Recourse If a participant engages in any conduct that is prohibited under this Code of Conduct, the conference organizers may take any action they deem appropriate, including warning the offender or expelling the offender from the conference. No refunds will be granted to attendees expelled from the Summit due to violations of the Code of Conduct. If you are being harassed, witness harassment, or have any other concerns, please contact a member of conference staff immediately. Conference staff can be identified by their “Headquarters/Staff” shirts and are trained to handle the situation appropriately. A Code of Conduct Committee (CCC) made up of the Executive Manager and three members of the Board of Directors designated by the President will be authorized to take action in response to an incident or behavior that violates the Code of Conduct.

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• CodePlex Daily Summary for Monday, July 15, 2013

  CodePlex Daily Summary for Monday, July 15, 2013Popular ReleasesMVC Forum: MVC Forum v1.0: Finally version 1.0 is here! We have been fixing a few bugs, and making sure the release is as stable as possible. We have also changed the way configuration of the application works, mostly how to add your own code or replace some of the standard code with your own. If you download and use our software, please give us some sort of feedback, good or bad!SharePoint 2013 TypeScript Definitions: Release 1.1: TypeScript 0.9 support SharePoint TypeScript Definitions are now compliant with the new version of TypeScript TypeScript generics are now used for defining collection classes (derivatives of SP.ClientCollection object) Improved coverage Added mQuery definitions (m$) Added SPClientAutoFill definitions SP.Utilities namespace is now fully covered SP.UI modal dialog definitions improved CSR definitions improved, added some missing methods and context properties, mostly related to list ...GoAgent GUI: GoAgent GUI ??? 1.0.0: ????GoAgent GUI????，???????????.Net Framework 4.0 ???????: Windows 8 x64 Windows 8 x86 Windows 7 x64 Windows 7 x86 ???????： Windows 8.1 Preview (x86/x64) ???????： Windows XP ????： ????????GoAgent????，????????，?????????????，???????????????????，??????????，????。PiGraph: PiGraph 2.0.8.13: C?p nh?t:Các l?i dã s?a: S?a l?i không nh?p du?c s? âm. L?i tabindex trong giao di?n Thêm hàm Các l?i chua kh?c ph?c: L?i ghi chú nh?p nháy màu. L?i khung ghi chú vu?t ra kh?i biên khi luu file. Luu ý:N?u không kh?i d?ng duoc chuong trình, b?n nên c?p nh?t driver card d? h?a phiên b?n m?i nh?t: AMD Graphics Drivers NVIDIA Driver Xem yêu c?u h? th?ngD3D9Client: D3D9Client R12 for Orbiter Beta: D3D9Client release for orbiter BetaVidCoder: 1.4.23: New in 1.4.23 Added French translation. Fixed non-x264 video encoders not sticking in video tab. New in 1.4 Updated HandBrake core to 0.9.9 Blu-ray subtitle (PGS) support Additional framerates: 30, 50, 59.94, 60 Additional sample rates: 8, 11.025, 12 and 16 kHz Additional higher bitrates for audio Same as Source Constant Framerate 24-bit FLAC encoding Added Windows Phone 8 and Apple TV 3 presets Introduced process isolation for encodes. Now if HandBrake crashes, VidCoder will ...Project Server 2013 Event Handler Admin Tool: PSI Event Admin Tool: Download & exract the File. Use LoggerAdmin to upload the event handlers in project server 2013. PSIEventLogger\LoggerAdmin\bin\DebugGherkin editor: Gherkin Editor Beta 2: Fix issue #7 and add some refactoring and code cleanupNew-NuGetPackage PowerShell Script: New-NuGetPackage.ps1 PowerShell Script v1.2: Show nuget gallery to push to when prompting user if they want to push their package.Site Templates By Steve: SharePoint 2010 CORE Site Theme By Steve WSP: Great Site Theme to start with from Steve. See project home page for install instructions. This is a nice centered, mega-menu, fixed width masterpage with styles. Remember to update the mega menu lists.SharePoint Solution Installer: SharePoint Solution Installer V1.2.8: setup2013.exe now supports CompatibilityLevel to target specific hive Use setup.exe for SP2007 & SP2010. Use setup2013.exe for SP2013.TBox - tool to make developer's life easier.: TBox 1.021: 1)Add console unit tests runner, to run unit tests in parallel from console. Also this new sub tool can save valid xml nunit report. It can help you in continuous integration. 2)Fix build scripts.LifeInSharepoint Modern UI Update: Version 2: Some minor improvements, including Audience Targeting support for quick launch links. Also removing all NextDocs references.Virtual Photonics: VTS MATLAB Package 1.0.13 Beta: This is the beta release of the MATLAB package with examples of using the VTS libraries within MATLAB. Changes for this release: Added two new examples to vts_solver_demo.m that: 1) generates and plots R(lambda) at a given rho, and chromophore concentrations assuming a power law for scattering, and 2) solves inverse problem for R(lambda) at given rho. This example solves for concentrations of HbO2, Hb and H20 given simulated measurements created using Nurbs scaled Monte Carlo and inverted u...Advanced Resource Tab for Blend: Advanced Resource Tab: This is the first alpha release of the advanced resource tab for Blend for Visual Studio 2012.Microsoft Ajax Minifier: Microsoft Ajax Minifier 4.96: Fix for issue #19957: EXE should output the name of the file(s) being minified. Discussion #449181: throw a Sev-2 warning when trailing commas are detected on an Array literal. Perfectly legal to do so, but the behavior ends up working differently on different browsers, so throw a cross-browser warning. Add a few more known global names for improved ES6 compatibility update Nuget package to version 2.5 and automatically add the AjaxMin.targets to your project when you update the package...Outlook 2013 Add-In: Categories and Colors: This new version has a major change in the drawing of the list items: - Using owner drawn code to format the appointments using GDI (some flickering may occur, but it looks a little bit better IMHO, with separate sections). - Added category color support (if more than one category, only one color will be shown). Here, the colors Outlook uses are slightly different than the ones available in System.Drawing, so I did a first approach matching. ;-) - Added appointment status support (to show fr...Columbus Remote Desktop: 2.0 Sapphire: Added configuration settings Added update notifications Added ability to disable GPU acceleration Fixed connection bugsLINQ to Twitter: LINQ to Twitter v2.1.07: Supports .NET 3.5, .NET 4.0, .NET 4.5, Silverlight 4.0, Windows Phone 7.1, Windows Phone 8, Client Profile, Windows 8, and Windows Azure. 100% Twitter API coverage. Also supports Twitter API v1.1! Also on NuGet.DotNetNuke® Community Edition CMS: 06.02.08: Major Highlights Fixed issue where the application throws an Unhandled Error and an HTTP Response Code of 200 when the connection to the database is lost. Security FixesNone Updated Modules/Providers ModulesNone ProvidersNoneNew Projects[.Net Intl] harroc_c;mallar_a;olouso_f: The goal of this project is to create a web crawler and a web front who allows you to search in your index. You will create a mini (or large!) search engine basButterfly Storage: Butterfly Storage is a data access technology based on object-oriented database model for Windows Store applications.KaveCompany: KaveCompleave that girl alone: a team project!MyClrProfiler: This project helps you learn about and develop your own CLR profiler.NETDeob: Deobfuscate obfuscated .NET files easilyProgram stomatologie: SummarySimple Graph Library: Simple portable class library for graphs data structures. .NET, Silverlight 4/5, Windows Phone, Windows RT, Xbox 360T6502 Emulator: T6502 is a 6502 emulator written in TypeScript using AngularJS. The goal is well-organized, readable code over performance.WP8 File Access Webserver: C# HTTP server and web application on Windows Phone 8. Implements file access, browsing and downloading.wpadk: wpadk????wp7?????? ?????????，?????、SDK、wpadk?????????????。??????????????????。??????????????????，????wpadk?????????????????????????????????????。xlmUnit: xlmUnit, Unit Testing

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• PASS: The Budget Process

  - by Bill Graziano

  Every fiscal year PASS creates a detailed budget.  This helps us set priorities and communicate to our members what we’re going to do in the upcoming year.  You can review the current budget on the PASS Governance page.  That page currently requires you to login but I’m talking with HQ to see if there are any legal issues with opening that up. The Accounting Team The PASS accounting team is two people.  The Executive Vice-President of Finance (“EVP”) and the PASS Accounting Manager.  Sandy Cherry is the accounting manager and works at PASS HQ.  Sandy has been with PASS since we switched management companies in 2007.  Throughout this document when I talk about any actual work related to the budget that’s all Sandy :)  She’s the glue that gets us through this process.  Last year we went through 32 iterations of the budget before the Board approved so it’s a pretty busy time for her us – well, mostly her. Fiscal Year The PASS fiscal year runs from July 1st through June 30th the following year.  Right now we’re in fiscal year 2011.  Our 2010 Summit actually occurred in FY2011.  We switched to this schedule from a calendar year in 2006.  Our goal was to have the Summit occur early in our fiscal year.  That gives us the rest of the year to handle any significant financial impact from the Summit.  If registrations are down we can reduce spending.  If registrations are up we can decide how much to increase our reserves and how much to spend.  Keep in mind that the Summit is budgeted to generate 82% of our revenue this year.  How it performs has a significant impact on our financials.  The other benefit of this fiscal year is that it matches the Microsoft fiscal year.  We sign an annual sponsorship agreement with Microsoft and it’s very helpful that our fiscal years match. This year our budget process will probably start in earnest in March or April.  I’d like to be done in early June so we can publish before July 1st.  I was late publishing it this year and I’m trying not to repeat that. Our Budget Our actual budget is an Excel spreadsheet with 36 sheets.  We remove some of those when we publish it since they include salary information.  The budget is broken up into various portfolios or departments.  We have 20 portfolios.  They include chapters, marketing, virtual chapters, marketing, etc.  Ideally each portfolio is assigned to a Board member.  Each portfolio also typically has a staff person assigned to it.  Portfolios that aren’t assigned to a Board member are monitored by HQ and the ExecVP-Finance (me).  These are typically smaller portfolios such as deferred membership or Summit futures.  (More on those in a later post.)  All portfolios are reviewed by all Board members during the budget approval process, when interim financials are released internally and at year-end. The Process Our first step is to budget revenues.  The Board determines a target attendee number.  We have formulas based on historical performance that convert that to an overall attendee revenue number.  Other revenue projections (such as vendor sponsorships) come from different parts of the organization.  I hope to have another post with more details on how we project revenues. The next step is to budget expenses.  Board members fill out a sample spreadsheet with their budget for the year.  They can add line items and notes describing what the amounts are for.  Each Board portfolio typically has from 10 to 30 line items.  Any new initiatives they want to pursue needs to be budgeted.  The Summit operations budget is managed by HQ.  It includes the cost for food, electrical, internet, etc.  Most of these come from our estimate of attendees and our contract with the convention center.  During this process the Board can ask for more or less to be spent on various line items.  For example, if we weren’t happy with the Internet at the last Summit we can ask them to look into different options and/or increasing the budget.  HQ will also make adjustments to these numbers based on what they see at the events and the feedback we receive on the surveys. After we have all the initial estimates we start reviewing the entire budget.  It is sent out to the Board and we can see what each portfolio requested and what the overall profit and loss number is.  We usually start with too much in expenses and need to cut.  In years past the Board started haggling over these numbers as a group.  This past year they decided I should take a first cut and present them with a reasonable budget and a list of what I changed.  That worked well and I think we’ll continue to do that in the future. We go through a number of iterations on the budget.  If I remember correctly, we went through 32 iterations before we passed the budget.  At each iteration various revenue and expense numbers can change.  Keep in mind that the PASS budget has 200+ line items spread over 20 portfolios.  Many of these depend on other numbers.  For example, if we decide increase the projected attendees that cascades through our budget.  At each iteration we list what changed and the impact.  Ideally these discussions will take place at a face-to-face Board meeting.  Many of them also take place over the phone.  Board members explain any increase they are asking for while performing due diligence on other budget requests.  Eventually a budget emerges and is passed. Publishing After the budget is passed we create a version without the formulas and salaries for posting on the web site.  Sandy also creates some charts to help our members understand the budget.  The EVP writes a nice little letter describing some of the changes from last year’s budget.  You can see my letter and our budget on the PASS Governance page. And then, eight months later, we start all over again.

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• Rsyslog is not working properly, it does not log anything

  - by Victor Henriquez

  I'm running a Debian server and a couple of days ago my rsyslog started to behave very weird, the daemon is running but it doesn't seem to do anything. Many people use the system but I'm the only one with (legal) root access. I'm using the default rsyslogd configuration (if you think is relevant I'll attach it, but it's the one that comes with the package). After I rotated all the log files, they have remained empty: # ls -l /var/log/*.log -rw-r--r-- 1 root root 0 Jun 27 00:25 /var/log/alternatives.log -rw-r----- 1 root adm 0 Jun 26 13:03 /var/log/auth.log -rw-r----- 1 root adm 0 Jun 26 13:03 /var/log/daemon.log -rw-r--r-- 1 root root 0 Jun 27 00:25 /var/log/dpkg.log -rw-r----- 1 root adm 0 Jun 26 13:03 /var/log/kern.log -rw-r----- 1 root adm 0 Jun 26 13:03 /var/log/lpr.log -rw-r----- 1 root adm 0 Jun 26 13:03 /var/log/mail.log -rw-r----- 1 root adm 0 Jun 26 13:03 /var/log/user.log Any try to force a log writing does not have any effect: # logger hey # ls -l /var/log/messages -rw-r----- 1 root adm 0 Jun 26 13:03 /var/log/messages Lsof shows that rsyslogd does not have any log files opened: # lsof -p 1855 COMMAND PID USER FD TYPE DEVICE SIZE/OFF NODE NAME rsyslogd 1855 root cwd DIR 202,0 4096 2 / rsyslogd 1855 root rtd DIR 202,0 4096 2 / rsyslogd 1855 root txt REG 202,0 342076 21649 /usr/sbin/rsyslogd rsyslogd 1855 root mem REG 202,0 38556 32153 /lib/i386-linux-gnu/i686/cmov/libnss_nis-2.13.so rsyslogd 1855 root mem REG 202,0 79728 32165 /lib/i386-linux-gnu/i686/cmov/libnsl-2.13.so rsyslogd 1855 root mem REG 202,0 26456 32163 /lib/i386-linux-gnu/i686/cmov/libnss_compat-2.13.so rsyslogd 1855 root mem REG 202,0 297500 1061058 /usr/lib/rsyslog/imuxsock.so rsyslogd 1855 root mem REG 202,0 42628 32170 /lib/i386-linux-gnu/i686/cmov/libnss_files-2.13.so rsyslogd 1855 root mem REG 202,0 22784 1061106 /usr/lib/rsyslog/imklog.so rsyslogd 1855 root mem REG 202,0 1401000 32169 /lib/i386-linux-gnu/i686/cmov/libc-2.13.so rsyslogd 1855 root mem REG 202,0 30684 32175 /lib/i386-linux-gnu/i686/cmov/librt-2.13.so rsyslogd 1855 root mem REG 202,0 9844 32157 /lib/i386-linux-gnu/i686/cmov/libdl-2.13.so rsyslogd 1855 root mem REG 202,0 117009 32154 /lib/i386-linux-gnu/i686/cmov/libpthread-2.13.so rsyslogd 1855 root mem REG 202,0 79980 17746 /usr/lib/libz.so.1.2.3.4 rsyslogd 1855 root mem REG 202,0 18836 1061094 /usr/lib/rsyslog/lmnet.so rsyslogd 1855 root mem REG 202,0 117960 31845 /lib/i386-linux-gnu/ld-2.13.so rsyslogd 1855 root 0u unix 0xebe8e800 0t0 640 /dev/log rsyslogd 1855 root 3u FIFO 0,5 0t0 2474 /dev/xconsole rsyslogd 1855 root 4u unix 0xebe8e400 0t0 645 /var/spool/postfix/dev/log rsyslogd 1855 root 5r REG 0,3 0 4026532176 /proc/kmsg I was so frustrated that even reinstall the rsyslog package, but it still refuses to log anything: # apt-get remove --purge rsyslog # apt-get install rsyslog I thought someone had hacked the system, so run rkhunter, chkrootkit, unhide in an attempt to find hide processes / ports and nmap in a remote host to compare with the ports shown by netstat. And I know this doesn't mean anything, but all looks ok. The system also have an iptables firewall that is very restrictive with incoming / outgoing connections. This is driving me crazy, any idea what is going on here? [EDIT - disk space info] # df -h Filesystem Size Used Avail Use% Mounted on rootfs 24G 22G 629M 98% / /dev/root 24G 22G 629M 98% / devtmpfs 10M 112K 9.9M 2% /dev tmpfs 76M 48K 76M 1% /run tmpfs 5.0M 0 5.0M 0% /run/lock tmpfs 151M 40K 151M 1% /tmp tmpfs 151M 0 151M 0% /run/shm

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• dns queries not using nscd for caching

  - by xenoterracide

  I'm trying to use nscd (Nameservices Cache Daemon) to cache dns locally so I can stop using bind to do it. I've gotten it started and ntpd seems to attempt to use it. But everything else for hosts seems to ignore it. e.g if I do dig apache.org 3 times none of them will hit the cache. I'm viewing the cache stats using nscd -g to determine whether it's been used. I've also turned the debug log level up to see if I can see it hitting and the queries don't even hit nscd. nsswitch.conf # Begin /etc/nsswitch.conf passwd: files group: files shadow: files publickey: files hosts: cache files dns networks: files protocols: files services: files ethers: files rpc: files netgroup: files # End /etc/nsswitch.confenter code here nscd.conf # # /etc/nscd.conf # # An example Name Service Cache config file. This file is needed by nscd. # # Legal entries are: # # logfile <file> # debug-level <level> # threads <initial #threads to use> # max-threads <maximum #threads to use> # server-user <user to run server as instead of root> # server-user is ignored if nscd is started with -S parameters # stat-user <user who is allowed to request statistics> # reload-count unlimited|<number> # paranoia <yes|no> # restart-interval <time in seconds> # # enable-cache <service> <yes|no> # positive-time-to-live <service> <time in seconds> # negative-time-to-live <service> <time in seconds> # suggested-size <service> <prime number> # check-files <service> <yes|no> # persistent <service> <yes|no> # shared <service> <yes|no> # max-db-size <service> <number bytes> # auto-propagate <service> <yes|no> # # Currently supported cache names (services): passwd, group, hosts, services # logfile /var/log/nscd.log threads 4 max-threads 32 server-user nobody # stat-user somebody debug-level 9 # reload-count 5 paranoia no # restart-interval 3600 enable-cache passwd yes positive-time-to-live passwd 600 negative-time-to-live passwd 20 suggested-size passwd 211 check-files passwd yes persistent passwd yes shared passwd yes max-db-size passwd 33554432 auto-propagate passwd yes enable-cache group yes positive-time-to-live group 3600 negative-time-to-live group 60 suggested-size group 211 check-files group yes persistent group yes shared group yes max-db-size group 33554432 auto-propagate group yes enable-cache hosts yes positive-time-to-live hosts 3600 negative-time-to-live hosts 20 suggested-size hosts 211 check-files hosts yes persistent hosts yes shared hosts yes max-db-size hosts 33554432 enable-cache services yes positive-time-to-live services 28800 negative-time-to-live services 20 suggested-size services 211 check-files services yes persistent services yes shared services yes max-db-size services 33554432 resolv.conf # Generated by dhcpcd from eth0 nameserver 127.0.0.1 domain westell.com nameserver 192.168.1.1 nameserver 208.67.222.222 nameserver 208.67.220.220 as kind of a side note I'm using archlinux.

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• Disaster, or Migration?

  - by Rob Farley

  This post is in two parts – technical and personal. And I should point out that it’s prompted in part by this month’s T-SQL Tuesday, hosted by Allen Kinsel. First, the technical: I’ve had a few conversations with people recently about migration – moving a SQL Server database from one box to another (sometimes, but not primarily, involving an upgrade). One question that tends to come up is that of downtime. Obviously there will be some period of time between the old server being available and the new one. The way that most people seem to think of migration is this: Build a new server. Stop people from using the old server. Take a backup of the old server Restore it on the new server. Reconfigure the client applications (or alternatively, configure the new server to use the same address as the old) Make the new server online. There are other things involved, such as testing, of course. But this is essentially the process that people tell me they’re planning to follow. The bit that I want to look at today (as you’ve probably guessed from my title) is the “backup and restore” section. If a SQL database is using the Simple Recovery Model, then the only restore option is the last database backup. This backup could be full or differential. The transaction log never gets backed up in the Simple Recovery Model. Instead, it truncates regularly to stay small. One that’s using the Full Recovery Model (or Bulk-Logged) won’t truncate its log – the log must be backed up regularly. This provides the benefit of having a lot more option available for restores. It’s a requirement for most systems of High Availability, because if you’re making sure that a spare box is up-and-running, ready to take over, then you have to be interested in the logs that are happening on the current box, rather than truncating them all the time. A High Availability system such as Mirroring, Replication or Log Shipping will initialise the spare machine by restoring a full database backup (and maybe a differential backup if available), and then any subsequent log backups. Once the secondary copy is close, transactions can be applied to keep the two in sync. The main aspect of any High Availability system is to have a redundant system that is ready to take over. So the similarity for migration should be obvious. If you need to move a database from one box to another, then introducing a High Availability mechanism can help. By turning on the Full Recovery Model and then taking a backup (so that the now-interesting logs have some context), logs start being kept, and are therefore available for getting the new box ready (even if it’s an upgraded version). When the migration is ready to occur, a failover can be done, letting the new server take over the responsibility of the old, just as if a disaster had happened. Except that this is a planned failover, not a disaster at all. There’s a fine line between a disaster and a migration. Failovers can be useful in patching, upgrading, maintenance, and more. Hopefully, even an unexpected disaster can be seen as just another failover, and there can be an opportunity there – perhaps to get some work done on the principal server to increase robustness. And if I’ve just set up a High Availability system for even the simplest of databases, it’s not necessarily a bad thing. :) So now the personal: It’s been an interesting time recently... June has been somewhat odd. A court case with which I was involved got resolved (through mediation). I can’t go into details, but my lawyers tell me that I’m allowed to say how I feel about it. The answer is ‘lousy’. I don’t regret pursuing it as long as I did – but in the end I had to make a decision regarding the commerciality of letting it continue, and I’m going to look forward to the days when the kind of money I spent on my lawyers is small change. Mind you, if I had a similar situation with an employer, I’d do the same again, but that doesn’t really stop me feeling frustrated about it. The following day I had to fly to country Victoria to see my grandmother, who wasn’t expected to last the weekend. She’s still around a week later as I write this, but her 92-year-old body has basically given up on her. She’s been a Christian all her life, and is looking forward to eternity. We’ll all miss her though, and it’s hard to see my family grieving. Then on Tuesday, I was driving back to the airport with my family to come home, when something really bizarre happened. We were travelling down the freeway, just pulled out to go past a truck (farm-truck sized, not a semi-trailer), when a car-sized mass of metal fell off it. It was something like an industrial air-conditioner, but from where I was sitting, it was just a mass of spinning metal, like something out of a movie (one friend described it as “holidays by Michael Bay”). Somehow, and I’m really don’t know how, the part of it nearest us bounced high enough to clear the car, and there wasn’t even a scratch. We pulled over the check, and I was just thanking God that we’d changed lanes when we had, and that we remained unharmed. I had all kinds of thoughts about what could’ve happened if we’d had something that size land on the windscreen... All this has drilled home that while I feel that I haven’t provided as well for the family as I could’ve done (like by pursuing an expensive legal case), I shouldn’t even consider that I have proper control over things. I get to live life, and make decisions based on what I feel is right at the time. But I’m not going to get everything right, and there will be things that feel like disasters, some which could’ve been in my control and some which are very much beyond my control. The case feels like something I could’ve pursued differently, a disaster that could’ve been avoided in some way. Gran dying is lousy of course. An accident on the freeway would have been awful. I need to recognise that the worst disasters are ones that I can’t affect, and that I need to look at things in context – perhaps seeing everything that happens as a migration instead. Life is never the same from one day to the next. Every event has a before and an after – sometimes it’s clearly positive, sometimes it’s not. I remember good events in my life (such as my wedding), and bad (such as the loss of my father when I was ten, or the back injury I had eight years ago). I’m not suggesting that I know how to view everything from the “God works all things for good” perspective, but I am trying to look at last week as a migration of sorts. Those things are behind me now, and the future is in God’s hands. Hopefully I’ve learned things, and will be able to live accordingly. I’ve come through this time now, and even though I’ll miss Gran, I’ll see her again one day, and the future is bright.

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• What is the best server or Ip address to use for prolonged testing?

  - by eldorel

  I usually run uptime/latency tests against (and from) two servers that we own at different sites and until recently I've used the google dns servers as a control group. However, I've realized there is a potential problem with monitoring latency over extended periods of time. Almost all of the major service providers are using ANYCAST. For short tests this doesn't matter, but I need to run a set of tests for at least a week to try and catch an intermittent problem, and a change in the anycast priority while trying to test latency will cause the latency values for that server to change accordingly. Since I'm submitting graphs of this data to the ISP, I need to avoid/account for as many variables as possible. Spikes in the data for only one of the tested servers will only cause headaches. So can anyone recommend servers that: are not using anycast are owned by an entity that has a good uptime reputation (so they can't claim that the problem is server-side) will respond to ICMP requests Have an available service that runs on TCP/UDP (http or dns preferably) Wont consider an automated request every 10 minutes to be abuse Are accessible from anywhere in the world Are not local to the isp ( consider this an investigation of a hostile party ) Thanks in advance. Edit: added #6 and #7 above. More info: I am attempting to demonstrate a network problem for an entire node of our local ISP's network. They are actively blaming the issue on the equipment installed at the customer sites (our backup site is one of these), and refuse to escalate the problem. (even though 2 of these businesses have ISP provided modems, and all of us have completely different routers/services running) I am already quite familiar with the need to test an isp controlled IP, but they are actively dropping all packets targeted at gateway ip addresses and are only passing traffic addressed beyond the gateways. So to demonstrate the issue, I am sending packets to other systems in the same node, systems one hop away from the affected node, and systems completely outside the network. Unfortunately, all of the systems I have currently are either administered directly by myself, or by people who are biased enough to assist me. I need to have several systems included in the trace/log/graphs that are 100% not in the control of either myself or the isp so that the graphs have a stable/unbiased control group. These requirements are straight from legal, I'm just trying to make sure that everything that could be argued to invalidate the data is already covered. In Summary: I need to be able to show tcp/udp/icmp as 3 separate data points, and I need to be able to show the connections inside the local node, from local node to another nearby node, from those 2 nodes to the internet, and through the internet to both verifiable servers and a control group that I have no control over whatsoever. Again, Google/opendns/yahoo/msn/facebook/etc all use anycast, which throws the numbers off every time the anycast caches expire, so I need suggestions of an IP or server that is available for this type of testing. I was hoping someone knew of a system run by someone such as ISC or ICANN, or perhaps even a .gov server (fcc or nsa maybe?) setup for this type of testing. Thanks again.

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• Webcast Q&A: ING on How to Scale Role Management and Compliance

  - by Tanu Sood

  Thanks to all who attended the live webcast we hosted on ING: Scaling Role Management and Access Certifications to Thousands of Applications on Wed, April 11th. Those of you who couldn’t join us, the webcast replay is now available. Many thanks to our guest speaker, Mark Robison, Enterprise Architect at ING for walking us through ING’s drivers and rationale for the platform approach, the phased implementation strategy, results & metrics, roadmap and recommendations. We greatly appreciate the insight he shared with us all on the deployment synergies between Oracle Identity Manager (OIM) and Oracle Identity Analytics (OIA) to enforce streamlined user and role management and scalable compliance. Mark was also kind enough to walk us through specific solutions features that helped ING manage the problem of role explosion and implement closed loop remediation. Our host speaker, Neil Gandhi, Principal Product Manager, Oracle rounded off the presentation by discussing common use cases and deployment scenarios we see organizations implement to automate user/identity administration and enforce closed-loop scalable compliance. Neil also called out the specific features in Oracle Identity Analytics 11gR1 that cater to expediting and streamlining compliance processes such as access certifications. While we tackled a few questions during the webcast, we have captured the responses to those that we weren’t able to get to here; our sincere thanks to Mark Robison for taking the time to respond to questions specific to ING’s implementation and strategy. Q. Did you include business friendly entitlment descriptions, or is the business seeing application descriptors A. We include very business friendly descriptions.  The OIA tool has the facility to allow this. Q. When doing attestation on job change, who is in the workflow to review and confirm that the employee should continue to have access? Is that a best practice?   A. The new and old manager  are in the workflow.  The tool can check for any Separation of Duties (SOD) violations with both having similiar accesses.  It may not be a best practice, but it is a reality of doing your old and new job for a transition period on a transfer. Q. What versions of OIM and OIA are being used at ING?   A. OIM 11gR1 and OIA 11gR1; the very latest versions available. Q. Are you using an entitlements / role catalog?   A. Yes. We use both roles and entitlements. Q. What specific unexpected benefits did the Identity Warehouse provide ING?   A. The most unanticipated was to help Legal Hold identify user ID's in the various applications.   Other benefits included providing a one stop shop for all aggregated ID information. Q. How fine grained are your application and entitlements? Did OIA, OIM support that level of granularity?   A. We have some very fine grained entitlements, but we role this up into approved Roles to allow for easier management.   For managing very fine grained entitlements, Oracle offers the Oracle Entitlement Server.  We currently do not own this software but are considering it. Q. Do you allow any individual access or is everything truly role based?   A. We are a hybrid environment with roles and individual positive and negative entitlements Q. Did you use an Agile methodology like scrum to deliver functionality during your project? A. We started with waterfall, but used an agile approach to provide benefits after the initial implementation Q. How did you handle rolling out the standard ID format to existing users? A. We just used the standard IDs for new users.  We have not taken on a project to address the existing nonstandard IDs. Q. To avoid role explosion, how do you deal with apps that require more than a couple of entitlement TYPES? For example, an app may have different levels of access and it may need to know the user's country/state to associate them with particular customers.   A. We focus on the functional user and craft the role around their daily job requirements.  The role captures the required application entitlements.  To keep role explosion down, we use role mining in OIA and also meet and interview the business.  It is an iterative process to get role consensus. Q. Great presentation! How many rounds of Certifications has ING performed so far?  A. Around 7 quarters and constant certifications on transfer. Q. Did you have executive support from the top down   A. Yes  The executive support was key to our success. Q. For your cloud instance are you using OIA or OIM as SaaS?  A. No.  We are just provisioning and deprovisioning to various Cloud providers.  (Service Now is an example) Q. How do you ensure a role owner does not get more priviliges as are intended and thus violates another role, e,g, a DBA Roles should not get tor rigt to run somethings as root, as this would affect the root role? A. We have SOD  checks.  Also all Roles are initially approved by external audit and the role owners have to certify the roles and any changes Q. What is your ratio of employees to roles?   A. We are still in process going through our various lines of business, so I do not have a final ratio.  From what we have seen, the ratio varies greatly depending on the Line of Business and the diversity of Job Functions.  For standardized lines of business such as call centers, the ratio is very good where we can have a single role that covers many employees.  For specialized lines of business like treasury, it can be one or two people per role. Q. Is ING using Oracle On Demand service ?   A. No Q. Do you have to implement or migrate to OIM in order to get the Identity Warehouse, or can OIA provide the identity warehouse as well if you haven't reached OIM yet? A. No, OIM deployment is not required to implement OIA’s Identity Warehouse but as you heard during the webcast, there are tremendous deployment synergies in deploying both OIA and OIM together. Q. When is the Security Governor product coming out? A. Oracle Security Governor for Healthcare is available today. Hope you enjoyed the webcast and we look forward to having you join us for the next webcast in the Customers Talk: Identity as a Platform webcast series: Toyota: Putting Customers First – Identity Platform as a Business Enabler Wednesday, May 16th at 10 am PST/ 1 pm EST Register Today You can also register for a live event at a city near you where Aberdeen’s Derek Brink will discuss the survey results from the recently published report “Analyzing Platform vs. Point Solution Approach in Identity”. And, you can do a quick (& free)  online assessment of your identity programs by benchmarking it against the 160 organizations surveyed  in the Aberdeen report, compliments of Oracle. Here’s the slide deck from our ING webcast: ING webcast platform View more presentations from OracleIDM

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• Cyrus on CentOS with sasl / pam / ldap

  - by Oscar

  SASL/PAM/LDAP is driving me crazy... that's what I read a lot when googling for problems in this area, and what I experience myself :-S I'm trying to get Cyrus imap working for virtual hosting on CentOS with this authorisation backend and really don't know what's happening. In saslauthd I configured the LDAP search filter to use, but it looks like pam completely ignores it. Here's what I do for testing (done more tests but all with similar results): [root@testserv ~]# imtest -u [email protected] -a [email protected] WARNING: no hostname supplied, assuming localhost S: * OK [CAPABILITY IMAP4 IMAP4rev1 LITERAL+ ID STARTTLS] testserv. Cyrus IMAP4 v2.3.7-Invoca-RPM-2.3.7-7.el5_6.4 server ready C: C01 CAPABILITY S: * CAPABILITY IMAP4 IMAP4rev1 LITERAL+ ID STARTTLS ACL RIGHTS=kxte QUOTA MAILBOX-REFERRALS NAMESPACE UIDPLUS NO_ATOMIC_RENAME UNSELECT CHILDREN MULTIAPPEND BINARY SORT SORT=MODSEQ THREAD=ORDEREDSUBJECT THREAD=REFERENCES ANNOTATEMORE CATENATE CONDSTORE IDLE LISTEXT LIST-SUBSCRIBED X-NETSCAPE URLAUTH S: C01 OK Completed Please enter your password: C: L01 LOGIN [email protected] {6} S: + go ahead C: <omitted> S: L01 NO Login failed: authentication failure Authentication failed. generic failure Security strength factor: 0 C: Q01 LOGOUT * BYE LOGOUT received Q01 OK Completed Connection closed. The LDAP entry does exist (and so does the mailbox in Cyrus): [root@testserv ~]# ldapsearch -WxD cn=Manager,o=mydomain,c=com [email protected] Enter LDAP Password: # extended LDIF # # LDAPv3 # base <> with scope subtree # filter: [email protected] # requesting: ALL # # myuser, accounts, testserv.mydomain.com, mydomain, com dn: uid=myuser,ou=accounts,dc=testserv.mydomain.com,o=mydomain,c=com objectClass: top objectClass: person objectClass: organizationalPerson objectClass: inetOrgPerson objectClass: posixAccount objectClass: shadowAccount uidNumber: 16 uid: myuser gidNumber: 5 givenName: My sn: Name mail: [email protected] cn: My Name userPassword:: dYN5ebB0fXhNRn1pZllhRnJX7Uk= shadowLastChange: 15176 homeDirectory: /dev/null # search result search: 2 result: 0 Success # numResponses: 2 # numEntries: 1 This is what I get in /var/log/messages Aug 2 04:00:11 testserv cyrus/imap[12514]: auxpropfunc error invalid parameter supplied Aug 2 04:00:19 testserv saslauthd[5926]: do_auth : auth failure: [[email protected]] [service=imap] [realm=testserv.mydomain.com] [mech=pam] [reason=PAM auth error] ... /var/adm/auth.log Aug 2 04:00:11 testserv cyrus/imap[12514]: auxpropfunc error invalid parameter supplied Aug 2 04:00:11 testserv cyrus/imap[12514]: _sasl_plugin_load failed on sasl_auxprop_plug_init for plugin: ldapdb Aug 2 04:00:19 testserv saslauthd[5926]: DEBUG: auth_pam: pam_authenticate failed: User not known to the underlying authentication module Aug 2 04:00:19 testserv saslauthd[5926]: do_auth : auth failure: [[email protected]] [service=imap] [realm=testserv.mydomain.com] [mech=pam] [reason=PAM auth error] (AFAIK I can ignore the auxprop msg) ... and /var/log/slapd.log: Aug 2 04:00:19 testserv slapd[5968]: conn=61 fd=27 ACCEPT from IP=127.0.0.1:51403 (IP=0.0.0.0:389) Aug 2 04:00:19 testserv slapd[5968]: conn=61 op=0 BIND dn="" method=128 Aug 2 04:00:19 testserv slapd[5968]: conn=61 op=0 RESULT tag=97 err=0 text= Aug 2 04:00:19 testserv slapd[5968]: conn=61 op=1 SRCH base="o=mydomain,c=com" scope=2 deref=0 filter="([email protected])" Aug 2 04:00:19 testserv slapd[5968]: conn=61 op=1 SEARCH RESULT tag=101 err=0 nentries=0 text= Aug 2 04:00:19 testserv slapd[5968]: conn=61 op=2 UNBIND Aug 2 04:00:19 testserv slapd[5968]: conn=61 fd=27 closed These are the settings in In /etc/imapd.conf: sasl_mech_list: PLAIN LOGIN sasl_pwcheck_method: saslauthd ## sasl_auxprop_plugin: sasldb sasl_auto_transition: no and my sasl config: [root@testserv ~]# cat /etc/sysconfig/saslauthd # Directory in which to place saslauthd's listening socket, pid file, and so # on. This directory must already exist. SOCKETDIR=/var/run/saslauthd # Mechanism to use when checking passwords. Run "saslauthd -v" to get a list # of which mechanism your installation was compiled with the ablity to use. MECH=pam # Additional flags to pass to saslauthd on the command line. See saslauthd(8) # for the list of accepted flags. FLAGS="-c -r -O /etc/saslauthd.conf" [root@testserv ~]# cat /etc/saslauthd.conf ldap_servers: ldap://127.0.0.1/ ldap_search_base: dc=%d,o=mydomain,c=com ldap_auth_method: bind #ldap_filter: (|(uid=%u)((&(mail=%u@%d)(accountStatus=active))) ldap_filter: (&(mail=%u@%d)(accountStatus=active)) ldap_debug: 1 ldap_version: 3 The accountStatus=active is not in ldap yet, but that doesn't make a difference since I don't see it in the filter... that's not the reason for the failure. The weird thing is, I do get an error when I rename or remove /etc/saslauthd.conf, but when the file exists it seems happily ignored... The filter in slapd.log seems to be taken from /etc/ldap.conf. Apart from some timers, that only contains: host 127.0.0.1 base o=mydomain,c=com pam_login_attribute mail Outcommenting the pam_login_attribute results in this filter in slapd.log: filter="([email protected])" Pam-imap looks like this: [root@testserv ~]# cat /etc/pam.d/imap auth required pam_ldap.so debug account required pam_ldap.so debug #auth sufficient pam_unix.so likeauth nullok #auth sufficient pam_ldap.so use_first_pass #auth required pam_deny.so #account sufficient pam_unix.so #account sufficient pam_ldap.so The outcommented stuff is because I don't have the cyrus admin user in Ldap; that's a Linux user. That works fine when uncommented, but I still need to play around with that a little and first I wanna get imap working. Finally nsswitch: [root@testserv ~]# cat /etc/nsswitch.conf # # /etc/nsswitch.conf # # An example Name Service Switch config file. This file should be # sorted with the most-used services at the beginning. # # The entry '[NOTFOUND=return]' means that the search for an # entry should stop if the search in the previous entry turned # up nothing. Note that if the search failed due to some other reason # (like no NIS server responding) then the search continues with the # next entry. # # Legal entries are: # # nisplus or nis+ Use NIS+ (NIS version 3) # nis or yp Use NIS (NIS version 2), also called YP # dns Use DNS (Domain Name Service) # files Use the local files # db Use the local database (.db) files # compat Use NIS on compat mode # hesiod Use Hesiod for user lookups # [NOTFOUND=return] Stop searching if not found so far # # To use db, put the "db" in front of "files" for entries you want to be # looked up first in the databases # # Example: #passwd: db files nisplus nis #shadow: db files nisplus nis #group: db files nisplus nis passwd: compat ldap group: compat ldap shadow: compat ldap hosts: files dns bootparams: nisplus [NOTFOUND=return] files ethers: files netmasks: files networks: files protocols: files rpc: files services: files netgroup: nisplus publickey: nisplus automount: files nisplus aliases: files nisplus Any info where to start looking will be greatly appreciated! Thnx in advance

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• In Exim, is RBL spam rejected prior to being scanned by SpamAssassin?

  - by user955664

  I've recently been battling spam issues on our mail server. One account in particular was getting hammered with incoming spam. SpamAssassin's memory use is one of our concerns. What I've done is enable RBLs in Exim. I now see many rejection notices in the Exim log based on the various RBLs, which is good. However, when I run Eximstats, the numbers seem to be the same as they were prior to the enabling of the RBLs. I am assuming because the email is still logged in some way prior to the rejection. Is that what's happening, or am I missing something else? Does anyone know if these emails are rejected prior to being processed by SpamAssassin? Or does anyone know how I'd be able to find out? Is there a standard way to generate SpamAssassin stats, similar to Eximstats, so that I could compare the numbers? Thank you for your time and any advice. Edit: Here is the ACL section of my Exim configuration file ###################################################################### # ACLs # ###################################################################### begin acl # ACL that is used after the RCPT command check_recipient: # to block certain wellknown exploits, Deny for local domains if # local parts begin with a dot or contain @ % ! / | deny domains = +local_domains local_parts = ^[.] : ^.*[@%!/|] # to restrict port 587 to authenticated users only # see also daemon_smtp_ports above accept hosts = +auth_relay_hosts condition = ${if eq {$interface_port}{587} {yes}{no}} endpass message = relay not permitted, authentication required authenticated = * # allow local users to send outgoing messages using slashes # and vertical bars in their local parts. # Block outgoing local parts that begin with a dot, slash, or vertical # bar but allows them within the local part. # The sequence \..\ is barred. The usage of @ % and ! is barred as # before. The motivation is to prevent your users (or their virii) # from mounting certain kinds of attacks on remote sites. deny domains = !+local_domains local_parts = ^[./|] : ^.*[@%!] : ^.*/\\.\\./ # local source whitelist # accept if the source is local SMTP (i.e. not over TCP/IP). # Test for this by testing for an empty sending host field. accept hosts = : # sender domains whitelist # accept if sender domain is in whitelist accept sender_domains = +whitelist_domains # sender hosts whitelist # accept if sender host is in whitelist accept hosts = +whitelist_hosts accept hosts = +whitelist_hosts_ip # envelope senders whitelist # accept if envelope sender is in whitelist accept senders = +whitelist_senders # accept mail to postmaster in any local domain, regardless of source accept local_parts = postmaster domains = +local_domains # accept mail to abuse in any local domain, regardless of source accept local_parts = abuse domains = +local_domains # accept mail to hostmaster in any local domain, regardless of source accept local_parts = hostmaster domains =+local_domains # OPTIONAL MODIFICATIONS: # If the page you're using to notify senders of blocked email of how # to get their address unblocked will use a web form to send you email so # you'll know to unblock those senders, then you may leave these lines # commented out. However, if you'll be telling your senders of blocked # email to send an email to [email protected], then you should # replace "errors" with the left side of the email address you'll be # using, and "example.com" with the right side of the email address and # then uncomment the second two lines, leaving the first one commented. # Doing this will mean anyone can send email to this specific address, # even if they're at a blocked domain, and even if your domain is using # blocklists. # accept mail to [email protected], regardless of source # accept local_parts = errors # domains = example.com # deny so-called "legal" spammers" deny message = Email blocked by LBL - to unblock see http://www.example.com/ # only for domains that do want to be tested against RBLs domains = +use_rbl_domains sender_domains = +blacklist_domains # deny using hostname in bad_sender_hosts blacklist deny message = Email blocked by BSHL - to unblock see http://www.example.com/ # only for domains that do want to be tested against RBLs domains = +use_rbl_domains hosts = +bad_sender_hosts # deny using IP in bad_sender_hosts blacklist deny message = Email blocked by BSHL - to unblock see http://www.example.com/ # only for domains that do want to be tested against RBLs domains = +use_rbl_domains hosts = +bad_sender_hosts_ip # deny using email address in blacklist_senders deny message = Email blocked by BSAL - to unblock see http://www.example.com/ domains = +use_rbl_domains senders = +blacklist_senders # By default we do NOT require sender verification. # Sender verification denies unless sender address can be verified: # If you want to require sender verification, i.e., that the sending # address is routable and mail can be delivered to it, then # uncomment the next line. If you do not want to require sender # verification, leave the line commented out #require verify = sender # deny using .spamhaus deny message = Email blocked by SPAMHAUS - to unblock see http://www.example.com/ # only for domains that do want to be tested against RBLs domains = +use_rbl_domains dnslists = sbl.spamhaus.org # deny using ordb # deny message = Email blocked by ORDB - to unblock see http://www.example.com/ # # only for domains that do want to be tested against RBLs # domains = +use_rbl_domains # dnslists = relays.ordb.org # deny using sorbs smtp list deny message = Email blocked by SORBS - to unblock see http://www.example.com/ # only for domains that do want to be tested against RBLs domains = +use_rbl_domains dnslists = dnsbl.sorbs.net=127.0.0.5 # Next deny stuff from more "fuzzy" blacklists # but do bypass all checking for whitelisted host names # and for authenticated users # deny using spamcop deny message = Email blocked by SPAMCOP - to unblock see http://www.example.com/ hosts = !+relay_hosts domains = +use_rbl_domains !authenticated = * dnslists = bl.spamcop.net # deny using njabl deny message = Email blocked by NJABL - to unblock see http://www.example.com/ hosts = !+relay_hosts domains = +use_rbl_domains !authenticated = * dnslists = dnsbl.njabl.org # deny using cbl deny message = Email blocked by CBL - to unblock see http://www.example.com/ hosts = !+relay_hosts domains = +use_rbl_domains !authenticated = * dnslists = cbl.abuseat.org # deny using all other sorbs ip-based blocklist besides smtp list deny message = Email blocked by SORBS - to unblock see http://www.example.com/ hosts = !+relay_hosts domains = +use_rbl_domains !authenticated = * dnslists = dnsbl.sorbs.net!=127.0.0.6 # deny using sorbs name based list deny message = Email blocked by SORBS - to unblock see http://www.example.com/ domains =+use_rbl_domains # rhsbl list is name based dnslists = rhsbl.sorbs.net/$sender_address_domain # accept if address is in a local domain as long as recipient can be verified accept domains = +local_domains endpass message = "Unknown User" verify = recipient # accept if address is in a domain for which we relay as long as recipient # can be verified accept domains = +relay_domains endpass verify=recipient # accept if message comes for a host for which we are an outgoing relay # recipient verification is omitted because many MUA clients don't cope # well with SMTP error responses. If you are actually relaying from MTAs # then you should probably add recipient verify here accept hosts = +relay_hosts accept hosts = +auth_relay_hosts endpass message = authentication required authenticated = * deny message = relay not permitted # default at end of acl causes a "deny", but line below will give # an explicit error message: deny message = relay not permitted # ACL that is used after the DATA command check_message: accept

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