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  • Introduction to LinqPad Driver for StreamInsight 2.1

    - by Roman Schindlauer
    We are announcing the availability of the LinqPad driver for StreamInsight 2.1. The purpose of this blog post is to offer a quick introduction into the new features that we added to the StreamInsight LinqPad driver. We’ll show you how to connect to a remote server, how to inspect the entities present of that server, how to compose on top of them and how to manage their lifetime. Installing the driver Info on how to install the driver can be found in an earlier blog post here. Establishing connections As you click on the “Add Connection” link in the left pane you will notice that now it’s possible to build the data context automatically. The new driver appears as an option in the upper list, and if you pick it you will open a connection dialog that lets you connect to a remote StreamInsight server. The connection dialog lets you specify the address of the remote server. You will notice that it’s possible to pick up the binding information from the configuration file of the LinqPad application (which is normally in the same folder as LinqPad.exe and is called LinqPad.exe.config). In order for the context to be generated you need to pick an application from the server. The control is editable hence you can create a new application if you don’t want to make changes to an existing application. If you choose a new application name you will be prompted for confirmation before this gets created. Once you click OK the connection is created and you can start issuing queries against the remote server. If there’s any connectivity error the connection is marked with a red X and you can see the error message informing you what went wrong (i.e., the remote server could not be reached etc.). The context for remote servers Let’s take a look at what happens after we are connected successfully. Every LinqPad query runs inside a context – think of it as a class that wraps all the code that you’re writing. If you’re connecting to a live server the context will contain the following: The application object itself. All entities present in this application (sources, sinks, subjects and processes). The picture below shows a snapshot of the left pane of LinqPad after a successful connection. Every entity on the server has a different icon which will allow users to figure out its purpose. You will also notice that some entities have a string in parentheses following the name. It should be interpreted as such: the first name is the name of the property of the context class and the second name is the name of the entity as it exists on the server. Not all valid entity names are valid identifier names so in cases where we had to make a transformation you see both. Note also that as you hover over the entities you get IntelliSense with their types – more on that later. Remoting is not supported As you play with the entities exposed by the context you will notice that you can’t read and write directly to/from them. If for instance you’re trying to dump the content of an entity you will get an error message telling you that in the current version remoting is not supported. This is because the entity lives on the remote server and dumping its content means reading the events produced by this entity into the local process. ObservableSource.Dump(); Will yield the following error: Reading from a remote 'System.Reactive.Linq.IQbservable`1[System.Int32]' is not supported. Use the 'Microsoft.ComplexEventProcessing.Linq.RemoteProvider.Bind' method to read from the source using a remote observer. This basically tells you that you can call the Bind() method to direct the output of this source to a sink that has to be defined on the remote machine as well. You can’t bring the results to the LinqPad window unless you write code specifically for that. Compose queries You may ask – what's the purpose of all that? After all the same information is present in the EventFlowDebugger, why bother with showing it in LinqPad? First of all, What gets exposed in LinqPad is not what you see in the debugger. In LinqPad we have a property on the context class for every entity that lives on the server. Because LinqPad offers IntelliSense we in fact have much more information about the entity, and more importantly we can compose with that entity very easily. For example, let’s say that this code creates an entity: using (var server = Server.Connect(...)) {     var a = server.CreateApplication("WhiteFish");     var src = a         .DefineObservable<int>(() => Observable.Range(0, 3))         .Deploy("ObservableSource"); If later we want to compose with the source we have to fetch it and then we can bind something to     a.GetObservable<int>("ObservableSource)").Bind(... This means that we had to know a bunch of things about this: that it’s a source, that it’s an observable, it produces a result with payload Int32 and it’s named “ObservableSource”. Only the second and last bits of information are present in the debugger, by the way. As you type in the query window you see that all the entities are present, you get IntelliSense support for them and it’s much easier to make sense of what’s available. Let’s look at a scenario where composition is plausible. With the new programming model it’s possible to create “cold” sources that are parameterized. There was a way to accomplish that even in the previous version by passing parameters to the adapters, but this time it’s much more elegant because the expression declares what parameters are required. Say that we hover the mouse over the ThrottledSource source – we will see that its type is Func<int, int, IQbservable<int>> - this in effect means that we need to pass two int parameters before we can get a source that produces events, and the type for those events is int – in the particular case of my example I had the source produce a range of integers and the two parameters were the start and end of the range. So we see how a developer can create a source that is not running yet. Then someone else (e.g. an administrator) can pass whatever parameters appropriate and run the process. Proxy Types Here’s an interesting scenario – what if someone created a source on a server but they forgot to tell you what type they used. Worse yet, they might have used an anonymous type and even though they can refer to it by name you can’t figure out how to use that type. Let’s walk through an example that shows how you can compose against types you don’t need to have the definition of. This is how we can create a source that returns an anonymous type: Application.DefineObservable(() => Observable.Range(1, 10).Select(i => new { I = i })).Deploy("O1"); Now if we refresh the connection we can see the new source named O1 appear in the list. But what’s more important is that we now have a type to work with. So we can compose a query that refers to the anonymous type. var threshold = new StreamInsightDynamicDriver.TypeProxies.AnonymousType1_0<int>(5); var filter = from i in O1              where i > threshold              select i; filter.Deploy("O2"); You will notice that the anonymous type defined with this statement: new { I = i } can now be manipulated by a client that does not have access to it because the LinqPad driver has generated another type in its stead, named StreamInsightDynamicDriver.TypeProxies.AnonymousType1_0. This type has all the properties and fields of the type defined on the server, except in this case we can instantiate values and use it to compose more queries. It is worth noting that the same thing works for types that are not anonymous – the test is if the LinqPad driver can resolve the type or not. If it’s not possible then a new type will be generated that approximates the type that exists on the server. Control metadata In addition to composing processes on top of the existing entities we can do other useful things. We can delete them – nothing new here as we simply access the entities through the Entities collection of the application class. Here is where having their real name in parentheses comes handy. There’s another way to find out what’s behind a property – dump its expression. The first line in the output tells us what’s the name of the entity used to build this property in the context. Runtime information So let’s create a process to see what happens. We can bind a source to a sink and run the resulting process. If you right click on the connection you can refresh it and see the process present in the list of entities. Then you can drag the process to the query window and see that you can have access to process object in the Processes collection of the application. You can then manipulate the process (delete it, read its diagnostic view etc.). Regards, The StreamInsight Team

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  • Introduction to LinqPad Driver for StreamInsight 2.1

    - by Roman Schindlauer
    We are announcing the availability of the LinqPad driver for StreamInsight 2.1. The purpose of this blog post is to offer a quick introduction into the new features that we added to the StreamInsight LinqPad driver. We’ll show you how to connect to a remote server, how to inspect the entities present of that server, how to compose on top of them and how to manage their lifetime. Installing the driver Info on how to install the driver can be found in an earlier blog post here. Establishing connections As you click on the “Add Connection” link in the left pane you will notice that now it’s possible to build the data context automatically. The new driver appears as an option in the upper list, and if you pick it you will open a connection dialog that lets you connect to a remote StreamInsight server. The connection dialog lets you specify the address of the remote server. You will notice that it’s possible to pick up the binding information from the configuration file of the LinqPad application (which is normally in the same folder as LinqPad.exe and is called LinqPad.exe.config). In order for the context to be generated you need to pick an application from the server. The control is editable hence you can create a new application if you don’t want to make changes to an existing application. If you choose a new application name you will be prompted for confirmation before this gets created. Once you click OK the connection is created and you can start issuing queries against the remote server. If there’s any connectivity error the connection is marked with a red X and you can see the error message informing you what went wrong (i.e., the remote server could not be reached etc.). The context for remote servers Let’s take a look at what happens after we are connected successfully. Every LinqPad query runs inside a context – think of it as a class that wraps all the code that you’re writing. If you’re connecting to a live server the context will contain the following: The application object itself. All entities present in this application (sources, sinks, subjects and processes). The picture below shows a snapshot of the left pane of LinqPad after a successful connection. Every entity on the server has a different icon which will allow users to figure out its purpose. You will also notice that some entities have a string in parentheses following the name. It should be interpreted as such: the first name is the name of the property of the context class and the second name is the name of the entity as it exists on the server. Not all valid entity names are valid identifier names so in cases where we had to make a transformation you see both. Note also that as you hover over the entities you get IntelliSense with their types – more on that later. Remoting is not supported As you play with the entities exposed by the context you will notice that you can’t read and write directly to/from them. If for instance you’re trying to dump the content of an entity you will get an error message telling you that in the current version remoting is not supported. This is because the entity lives on the remote server and dumping its content means reading the events produced by this entity into the local process. ObservableSource.Dump(); Will yield the following error: Reading from a remote 'System.Reactive.Linq.IQbservable`1[System.Int32]' is not supported. Use the 'Microsoft.ComplexEventProcessing.Linq.RemoteProvider.Bind' method to read from the source using a remote observer. This basically tells you that you can call the Bind() method to direct the output of this source to a sink that has to be defined on the remote machine as well. You can’t bring the results to the LinqPad window unless you write code specifically for that. Compose queries You may ask – what's the purpose of all that? After all the same information is present in the EventFlowDebugger, why bother with showing it in LinqPad? First of all, What gets exposed in LinqPad is not what you see in the debugger. In LinqPad we have a property on the context class for every entity that lives on the server. Because LinqPad offers IntelliSense we in fact have much more information about the entity, and more importantly we can compose with that entity very easily. For example, let’s say that this code creates an entity: using (var server = Server.Connect(...)) {     var a = server.CreateApplication("WhiteFish");     var src = a         .DefineObservable<int>(() => Observable.Range(0, 3))         .Deploy("ObservableSource"); If later we want to compose with the source we have to fetch it and then we can bind something to     a.GetObservable<int>("ObservableSource)").Bind(... This means that we had to know a bunch of things about this: that it’s a source, that it’s an observable, it produces a result with payload Int32 and it’s named “ObservableSource”. Only the second and last bits of information are present in the debugger, by the way. As you type in the query window you see that all the entities are present, you get IntelliSense support for them and it’s much easier to make sense of what’s available. Let’s look at a scenario where composition is plausible. With the new programming model it’s possible to create “cold” sources that are parameterized. There was a way to accomplish that even in the previous version by passing parameters to the adapters, but this time it’s much more elegant because the expression declares what parameters are required. Say that we hover the mouse over the ThrottledSource source – we will see that its type is Func<int, int, IQbservable<int>> - this in effect means that we need to pass two int parameters before we can get a source that produces events, and the type for those events is int – in the particular case of my example I had the source produce a range of integers and the two parameters were the start and end of the range. So we see how a developer can create a source that is not running yet. Then someone else (e.g. an administrator) can pass whatever parameters appropriate and run the process. Proxy Types Here’s an interesting scenario – what if someone created a source on a server but they forgot to tell you what type they used. Worse yet, they might have used an anonymous type and even though they can refer to it by name you can’t figure out how to use that type. Let’s walk through an example that shows how you can compose against types you don’t need to have the definition of. This is how we can create a source that returns an anonymous type: Application.DefineObservable(() => Observable.Range(1, 10).Select(i => new { I = i })).Deploy("O1"); Now if we refresh the connection we can see the new source named O1 appear in the list. But what’s more important is that we now have a type to work with. So we can compose a query that refers to the anonymous type. var threshold = new StreamInsightDynamicDriver.TypeProxies.AnonymousType1_0<int>(5); var filter = from i in O1              where i > threshold              select i; filter.Deploy("O2"); You will notice that the anonymous type defined with this statement: new { I = i } can now be manipulated by a client that does not have access to it because the LinqPad driver has generated another type in its stead, named StreamInsightDynamicDriver.TypeProxies.AnonymousType1_0. This type has all the properties and fields of the type defined on the server, except in this case we can instantiate values and use it to compose more queries. It is worth noting that the same thing works for types that are not anonymous – the test is if the LinqPad driver can resolve the type or not. If it’s not possible then a new type will be generated that approximates the type that exists on the server. Control metadata In addition to composing processes on top of the existing entities we can do other useful things. We can delete them – nothing new here as we simply access the entities through the Entities collection of the application class. Here is where having their real name in parentheses comes handy. There’s another way to find out what’s behind a property – dump its expression. The first line in the output tells us what’s the name of the entity used to build this property in the context. Runtime information So let’s create a process to see what happens. We can bind a source to a sink and run the resulting process. If you right click on the connection you can refresh it and see the process present in the list of entities. Then you can drag the process to the query window and see that you can have access to process object in the Processes collection of the application. You can then manipulate the process (delete it, read its diagnostic view etc.). Regards, The StreamInsight Team

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  • A Quick Primer on SharePoint Customization

    - by PeterBrunone
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} This one goes out to all the people who have been asked to change the way a SharePoint site looks.  Management wants to know how long it will take, and you can whip that out by tomorrow, right?  If you don't have time to prepare a treatise on what's involved, or if you just want to lend some extra weight to your case by quoting a blogger who was an MVP for seven years, then dive right in; this post is for you. There are three main components of SharePoint visual customization:   1)       Theme – A theme encompasses all the standardized text formatting and coloring (borders, fonts, etc), including the background images of various sections. All told, there could be around 50 images involved, and a few hundred CSS (style) classes.  Installing a theme once it’s been created is no great feat.  Given the number of pieces, of course, creating a new theme could take anywhere from a day to a week… once decisions have been made about the desired appearance. 2)      Master Page – A master page provides the framework for page layout.  This includes all the top and side menus, where content shows up, et cetera.  Master pages have been around for a long time in ASP.NET (Microsoft’s web development platform), and they do require some .NET programming knowledge.  Beyond that, in SharePoint, there are a few dozen controls which the system expects find on a given page.  They’re not all used at once, but if they’re not there when they’re needed, chaos ensues.  Estimating a custom master page is difficult, as it depends on the level of customization.  I’ve been on projects where I was brought in simply to fix some problems and add a few finishing touches, and it took 2-3 weeks.  Master page customization requires a large amount of testing time to make sure that the HTML, JavaScript, CSS, and control placement all work well together. 3)      Individual page layout – Each page (ideally) uses a master page for its template, but within the content areas defined by the master page, web parts can be added, removed, and configured from within the browser.  The wireframe that Brent provided could most likely be completed simply by manipulating the content on the home page in this fashion, and we had allowed about a day of effort for the task.  If needed, further functionality can be provided by an experienced ASP.NET developer; custom forms are a common example.  This of course is a bit more in-depth than simple content manipulation and could take several days per page (or more; there’s really no way to quantify this without a set of requirements).   That’s basically it.  To recap:  Fonts and coloring are done with themes, and can take anywhere from a day to a week to create (not counting creative time); required technical skills include HTML, CSS, and image manipulation.  Templated layout is done with master pages, and generally requires a developer familiar with both ASP.NET and SharePoint in particular; it can have far-reaching consequences depending on the complexity of the changes, and could add weeks or months to a project.  Page layout can be as simple as content manipulation in the web browser, taking a few hours per page, or it can involve more detail, like custom forms, and can require programming expertise and significantly more development time.

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  • Oracle Database 12c Spatial: Vector Performance Acceleration

    - by Okcan Yasin Saygili-Oracle
    Most business information has a location component, such as customer addresses, sales territories and physical assets. Businesses can take advantage of their geographic information by incorporating location analysis and intelligence into their information systems. This allows organizations to make better decisions, respond to customers more effectively, and reduce operational costs – increasing ROI and creating competitive advantage. Oracle Database, the industry’s most advanced database,  includes native location capabilities, fully integrated in the kernel, for fast, scalable, reliable and secure spatial and massive graph applications. It is a foundation for deploying enterprise-wide spatial information systems and locationenabled business applications. Developers can extend existing Oracle-based tools and applications, since they can easily incorporate location information directly in their applications, workflows, and services. Spatial Features The geospatial data features of Oracle Spatial and Graph option support complex geographic information systems (GIS) applications, enterprise applications and location services applications. Oracle Spatial and Graph option extends the spatial query and analysis features included in every edition of Oracle Database with the Oracle Locator feature, and provides a robust foundation for applications that require advanced spatial analysis and processing in the Oracle Database. It supports all major spatial data types and models, addressing challenging business-critical requirements from various industries, including transportation, utilities, energy, public sector, defense and commercial location intelligence. Network Data Model Graph Features The Network Data Model graph explicitly stores and maintains a persistent data model withnetwork connectivity and provides network analysis capability such as shortest path, nearest neighbors, within cost and reachability. It loads partitioned networks into memory on demand, overcomingthe limitations of in-memory analysis. Partitioning massive networks into manageable sub-networkssimplifies the network analysis. RDF Semantic Graph Features RDF Semantic Graph has native support for World Wide Web Consortium standards. It has open, scalable, and secure features for storing RDF/OWL ontologies anddata; native inference with OWL 2, SKOS and user-defined rules; and querying RDF/OWL data withSPARQL 1.1, Java APIs, and SPARQLgraph patterns in SQL. Video: Oracle Spatial and Graph Overview Oracle spatial is embeded on oracle database product. So ,we can use oracle installer (OUI).The Oracle Universal Installer (OUI) is used to install Oracle Database software. OUI is a graphical user interface utility that enables you to view the Oracle software that is installed on your machine, install new Oracle Database software, and delete Oracle software that you no longer need to use. Online Help is available to guide you through the installation process. One of the installation options is to create a database. If you select database creation, OUI automatically starts Oracle Database Configuration Assistant (DBCA) to guide you through the process of creating and configuring a database. If you do not create a database during installation, you must invoke DBCA after you have installed the software to create a database. You can also use DBCA to create additional databases. For installing Oracle Database 12c you may check the Installing Oracle Database Software and Creating a Database tutorial under the Oracle Database 12c 2-Day DBA Series.You can always check if spatial is available in your database using  "select comp_id, version, status, comp_name from dba_registry where comp_id='SDO';"   One of the most notable improvements with Oracle Spatial and Graph 12c can be seen in performance increases in vector data operations. Enabling the Spatial Vector Acceleration feature (available with the Spatial option) dramatically improves the performance of commonly used vector data operations, such as sdo_distance, sdo_aggr_union, and sdo_inside. With 12c, these operations also run more efficiently in parallel than in prior versions through the use of metadata caching. For organizations that have been facing processing limitations, these enhancements enable developers to make a small set of configuration changes and quickly realize significant performance improvements. Results include improved index performance, enhanced geometry engine performance, optimized secondary filter optimizations for Spatial operators, and improved CPU and memory utilization for many advanced vector functions. Vector performance acceleration is especially beneficial when using Oracle Exadata Database Machine and other large-scale systems. Oracle Spatial and Graph vector performance acceleration builds on general improvements available to all SDO_GEOMETRY operations in these areas: Caching of index metadata, Concurrent update mechanisms, and Optimized spatial predicate selectivity and cost functions. These optimizations enable more efficient use of: CPU, Memory, and Partitioning Resulting in substantial query performance improvements.UsageTo accelerate the performance of spatial operators, it is recommended that you set the SPATIAL_VECTOR_ACCELERATION database system parameter to the value TRUE. (This parameter is authorized for use only by licensed Oracle Spatial users, and its default value is FALSE.) You can set this parameter for the whole system or for a single session. To set the value for the whole system, do either of the following:Enter the following statement from a suitably privileged account:   ALTER SYSTEM SET SPATIAL_VECTOR_ACCELERATION = TRUE;Add the following to the database initialization file (xxxinit.ora):   SPATIAL_VECTOR_ACCELERATION = TRUE;To set the value for the current session, enter the following statement from a suitably privileged account:   ALTER SESSION SET SPATIAL_VECTOR_ACCELERATION = TRUE; Checkout the complete list of new features on Oracle.com @ http://www.oracle.com/technetwork/database/options/spatialandgraph/overview/index.html Spatial and Graph Data Sheet (PDF) Spatial and Graph White Paper (PDF)

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  • Part 1 - 12c Database and WLS - Overview

    - by Steve Felts
    The download of Oracle 12c database became available on June 25, 2013.  There are some big new features in 12c database and WebLogic Server will take advantage of them. Immediately, we will support using 12c database and drivers with WLS 10.3.6 and 12.1.1.  When the next version of WLS ships, additional functionality will be supported (those rows in the table below with all "No" values will get a "Yes).  The following table maps the Oracle 12c Database features supported with various combinations of currently available WLS releases, 11g and 12c Drivers, and 11g and 12c Databases. Feature WebLogic Server 10.3.6/12.1.1 with 11g drivers and 11gR2 DB WebLogic Server 10.3.6/12.1.1 with 11g drivers and 12c DB WebLogic Server 10.3.6/12.1.1 with 12c drivers and 11gR2 DB WebLogic Server 10.3.6/12.1.1 with 12c drivers and 12c DB JDBC replay No No No Yes (Active GridLink only in 10.3.6, add generic in 12.1.1) Multi Tenant Database No Yes (except set container) No Yes (except set container) Dynamic switching between Tenants No No No No Database Resident Connection pooling (DRCP) No No No No Oracle Notification Service (ONS) auto configuration No No No No Global Database Services (GDS) No Yes (Active GridLink only) No Yes (Active GridLink only) JDBC 4.1 (using ojdbc7.jar files & JDK 7) No No Yes Yes  The My Oracle Support (MOS) document covering this is "WebLogic Server 12.1.1 and 10.3.6 Support for Oracle 12c Database [ID 1564509.1]" at the link https://support.oracle.com/epmos/faces/DocumentDisplay?id=1564509.1. The following documents are also key references:12c Oracle Database Developer Guide http://docs.oracle.com/cd/E16655_01/appdev.121/e17620/toc.htm 12c Oracle Database Administrator's Guide http://docs.oracle.com/cd/E16655_01/server.121/e17636/toc.htm . I plan to write some related blog articles not to duplicate existing product documentation but to introduce the features, provide some examples, and tie together some information to make it easier to understand. How do you get started with 12c?  The easiest way is to point your data source at a 12c database.  The only change on the WLS side is to update the URL in your data source (assuming that you are not just upgrading your database).  You can continue to use the 11.2.0.3 driver jar files that shipped with WLS 10.3.6 or 12.1.1.  You shouldn't see any changes in your application.  You can take advantage of enhancements on the database side that don't affect the mid-tier.  On the WLS side, you can take advantage of using Global Data Service or connecting to a tenant in a multi-tenant database transparently. If you want to use the 12c client jar files, it's a bit of work because they aren't shipped with WLS and you can't just drop in ojdbc6.jar as in the old days.  You need to use a matched set of jar files and they need to come before existing jar files in the CLASSPATH.  The MOS article is written from the standpoint that you need to get the jar files directly - download almost 1G and install over 600M footprint to get 15 jar files.  Assuming that you have the database installed and you can get access to the installation (or ask the DBA), you need to copy the 15 jar files to each machine with a WLS installation and get them in your CLASSPATH.  You can play with setting the PRE_CLASSPATH but the more practical approach may be to just update WL_HOME/common/bin/commEnv.sh directly.  There's a change in the transaction completion behavior (read the MOS) so if you think you might run into that, you will want to set -Doracle.jdbc.autoCommitSpecCompliant=false.  Also if you are running with Active GridLink, you must set -Doracle.ucp.PreWLS1212Compatible=true (how's that for telling you that this is fixed in WLS 12.1.2).  Once you get the configuration out of the way, you can start using the new ojdbc7.jar in place of the ojdbc6.jar to get the new JDBC 4.1 API's.  You can also start using Application Continuity.  This feature is also known as JDBC Replay because when a connection fails you get a new one with all JDBC operations up to the failure point automatically replayed.  As you might expect, there are some limitations but it's an interesting feature.  Obviously I'm going to focus on the 12c database features that we can leverage in WLS data source.  You will need to read other sources or the product documentation to get all of the new features.

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  • SRs @ Oracle: How do I License Thee?

    - by [email protected]
    With the release of the new Sun Ray product last week comes the advent of a different software licensing model. Where Sun had initially taken the approach of '1 desktop device = one license', we later changed things to be '1 concurrent connection to the server software = one license', and while there were ways to tell how many connections there were at a time, it wasn't the easiest thing to do.  And, when should you measure concurrency?  At your busiest time, of course... but when might that be?  9:00 Monday morning this week might yield a different result than 9:00 Monday morning last week.In the acquisition of this desktop virtualization product suite Oracle has changed things to be, in typical Oracle fashion, simpler.  There are now two choices for customers around licensing: Named User licenses and Per Device licenses.Here's how they work, and some examples:The Rules1) A Sun Ray device, and PC running the Desktop Access Client (DAC), are both considered unique devices.OR, 2) Any user running a session on either a Sun Ray or an DAC is still just one user.So, you have a choice of path to go down.Some Examples:Here are 6 use cases I can think of right now that will help you choose the Oracle server software licensing model that is right for your business:Case 1If I have 100 Sun Rays for 100 users, and 20 of them use DAC at home that is 100 user licenses.If I have 100 Sun Rays for 100 users, and 20 of them use DAC at home that is 120 device licenses.Two cases using the same metrics - different licensing models and therefore different results.Case 2If I have 100 Sun Rays for 200 users, and 20 of them use DAC at home that is 200 user licenses.If I have 100 Sun Rays for 200 users, and 20 of them use DAC at home that is 120 device licenses.Same metrics - very different results.Case 3If I have 100 Sun Rays for 50 users, and 20 of them use DAC at home that is 50 user licenses.If I have 100 Sun Rays for 50 users, and 20 of them use DAC at home that is 120 device licenses.Same metrics - but again - very different results.Based on the way your business operates you should be able to see which of the two licensing models is most advantageous to you.Got questions?  I'll try to help.(Thanks to Brad Lackey for the clarifications!)

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  • Formação: Gestão do Conhecimento 2.0 - (18/Mai/10)

    - by Claudia Costa
    Nas organizações o conceito de intranet está a evoluir de um simples repositório de documentos e links para uma plataforma colaborativa, onde os colaboradores podem consultar, navegar, publicar, analisar, comentar e valorizar os seus conhecimentos e de outros.   Durante esta sessão apresentaremos os produtos e proposta de valor da Oracle para a evolução da intranet e gestão do conhecimento 2.0 (também conhecido como Social KM).   Agenda 09:15 - Café de Boas Vindas & Registo 09:30 - Gestão do Conhecimento 2.0 10:30 - Demo de GdC 2.0 com Oracle 11:00 - Coffee Break 11:30 - Oracle WebCenter Framework 12:30 - Oracle WebCenter Spaces 13:30 - Conclusão   Pré-requisitos Cada participante deverá trazer o seu Laptop preparado com as seguintes características: ·         2GB RAM, com acesso a WiFi ·         Disco rígido com 25GB de espaço livre (caso queira gravar a máquina virtal a disponibilizar durante a sessão)   --------------------------------------------------------------------------------------------------   Clique aqui e registe-se.   Horário e Local: 9h30 - 14h30 Instalações Oracle Lagoas Park - Edf. 8 Porto Salvo   Para mais informações, por favor contacte: Melissa Lopes 214235194

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  • Code formatter for SSMS

    - by blakmk
      I was searching recently for a code formatter for T-Sql and I came accross this nice little utility that I wanted to share: http://www.wangz.net/cgi-bin/pp/gsqlparser/sqlpp/sqlformat.tpl I've been dealing with a lot of legacy code latley and there is nothing I find more infuriating than unformatted code. This tool seems to work quite well. Just one click and it formats everything nicely. There is also a free web version.                                           This Web Page Created with PageBreeze Free HTML Editor

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  • Unused Indexes Gotcha

    - by DavidWimbush
    I'm currently looking into dropping unused indexes to reduce unnecessary overhead and I came across a very good point in the excellent SQL Server MVP Deep Dives book that I haven't seen highlighted anywhere else. I was thinking it was simply a case of dropping indexes that didn't show as being used in DMV sys.dm_db_index_usage_stats (assuming a solid representative workload had been run since the last service start). But Rob Farley points out that the DMV only shows indexes whose pages have been read or updated. An index that isn't listed in the DMV might still be useful by providing metadata to the Query Optimizer and thus streamlining query plans. For example, if you have a query like this: select  au.author_name         , count(*) as books from    books b         inner join authors au on au.author_id = b.author_id group by au.author_name If you have a unique index on authors.author_name the Query Optimizer will realise that each author_id will have a different author_name so it can produce a plan that just counts the books by author_id and then adds the author name to each row in that small table. If you delete that index the query will have to join all the books with their authors and then apply the GROUP BY - a much more expensive query. So be cautious about dropping apparently unused unique indexes.

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  • New Big Data Appliance Security Features

    - by mgubar
    The Oracle Big Data Appliance (BDA) is an engineered system for big data processing.  It greatly simplifies the deployment of an optimized Hadoop Cluster – whether that cluster is used for batch or real-time processing.  The vast majority of BDA customers are integrating the appliance with their Oracle Databases and they have certain expectations – especially around security.  Oracle Database customers have benefited from a rich set of security features:  encryption, redaction, data masking, database firewall, label based access control – and much, much more.  They want similar capabilities with their Hadoop cluster.    Unfortunately, Hadoop wasn’t developed with security in mind.  By default, a Hadoop cluster is insecure – the antithesis of an Oracle Database.  Some critical security features have been implemented – but even those capabilities are arduous to setup and configure.  Oracle believes that a key element of an optimized appliance is that its data should be secure.  Therefore, by default the BDA delivers the “AAA of security”: authentication, authorization and auditing. Security Starts at Authentication A successful security strategy is predicated on strong authentication – for both users and software services.  Consider the default configuration for a newly installed Oracle Database; it’s been a long time since you had a legitimate chance at accessing the database using the credentials “system/manager” or “scott/tiger”.  The default Oracle Database policy is to lock accounts thereby restricting access; administrators must consciously grant access to users. Default Authentication in Hadoop By default, a Hadoop cluster fails the authentication test. For example, it is easy for a malicious user to masquerade as any other user on the system.  Consider the following scenario that illustrates how a user can access any data on a Hadoop cluster by masquerading as a more privileged user.  In our scenario, the Hadoop cluster contains sensitive salary information in the file /user/hrdata/salaries.txt.  When logged in as the hr user, you can see the following files.  Notice, we’re using the Hadoop command line utilities for accessing the data: $ hadoop fs -ls /user/hrdataFound 1 items-rw-r--r--   1 oracle supergroup         70 2013-10-31 10:38 /user/hrdata/salaries.txt$ hadoop fs -cat /user/hrdata/salaries.txtTom Brady,11000000Tom Hanks,5000000Bob Smith,250000Oprah,300000000 User DrEvil has access to the cluster – and can see that there is an interesting folder called “hrdata”.  $ hadoop fs -ls /user Found 1 items drwx------   - hr supergroup          0 2013-10-31 10:38 /user/hrdata However, DrEvil cannot view the contents of the folder due to lack of access privileges: $ hadoop fs -ls /user/hrdata ls: Permission denied: user=drevil, access=READ_EXECUTE, inode="/user/hrdata":oracle:supergroup:drwx------ Accessing this data will not be a problem for DrEvil. He knows that the hr user owns the data by looking at the folder’s ACLs. To overcome this challenge, he will simply masquerade as the hr user. On his local machine, he adds the hr user, assigns that user a password, and then accesses the data on the Hadoop cluster: $ sudo useradd hr $ sudo passwd $ su hr $ hadoop fs -cat /user/hrdata/salaries.txt Tom Brady,11000000 Tom Hanks,5000000 Bob Smith,250000 Oprah,300000000 Hadoop has not authenticated the user; it trusts that the identity that has been presented is indeed the hr user. Therefore, sensitive data has been easily compromised. Clearly, the default security policy is inappropriate and dangerous to many organizations storing critical data in HDFS. Big Data Appliance Provides Secure Authentication The BDA provides secure authentication to the Hadoop cluster by default – preventing the type of masquerading described above. It accomplishes this thru Kerberos integration. Figure 1: Kerberos Integration The Key Distribution Center (KDC) is a server that has two components: an authentication server and a ticket granting service. The authentication server validates the identity of the user and service. Once authenticated, a client must request a ticket from the ticket granting service – allowing it to access the BDA’s NameNode, JobTracker, etc. At installation, you simply point the BDA to an external KDC or automatically install a highly available KDC on the BDA itself. Kerberos will then provide strong authentication for not just the end user – but also for important Hadoop services running on the appliance. You can now guarantee that users are who they claim to be – and rogue services (like fake data nodes) are not added to the system. It is common for organizations to want to leverage existing LDAP servers for common user and group management. Kerberos integrates with LDAP servers – allowing the principals and encryption keys to be stored in the common repository. This simplifies the deployment and administration of the secure environment. Authorize Access to Sensitive Data Kerberos-based authentication ensures secure access to the system and the establishment of a trusted identity – a prerequisite for any authorization scheme. Once this identity is established, you need to authorize access to the data. HDFS will authorize access to files using ACLs with the authorization specification applied using classic Linux-style commands like chmod and chown (e.g. hadoop fs -chown oracle:oracle /user/hrdata changes the ownership of the /user/hrdata folder to oracle). Authorization is applied at the user or group level – utilizing group membership found in the Linux environment (i.e. /etc/group) or in the LDAP server. For SQL-based data stores – like Hive and Impala – finer grained access control is required. Access to databases, tables, columns, etc. must be controlled. And, you want to leverage roles to facilitate administration. Apache Sentry is a new project that delivers fine grained access control; both Cloudera and Oracle are the project’s founding members. Sentry satisfies the following three authorization requirements: Secure Authorization:  the ability to control access to data and/or privileges on data for authenticated users. Fine-Grained Authorization:  the ability to give users access to a subset of the data (e.g. column) in a database Role-Based Authorization:  the ability to create/apply template-based privileges based on functional roles. With Sentry, “all”, “select” or “insert” privileges are granted to an object. The descendants of that object automatically inherit that privilege. A collection of privileges across many objects may be aggregated into a role – and users/groups are then assigned that role. This leads to simplified administration of security across the system. Figure 2: Object Hierarchy – granting a privilege on the database object will be inherited by its tables and views. Sentry is currently used by both Hive and Impala – but it is a framework that other data sources can leverage when offering fine-grained authorization. For example, one can expect Sentry to deliver authorization capabilities to Cloudera Search in the near future. Audit Hadoop Cluster Activity Auditing is a critical component to a secure system and is oftentimes required for SOX, PCI and other regulations. The BDA integrates with Oracle Audit Vault and Database Firewall – tracking different types of activity taking place on the cluster: Figure 3: Monitored Hadoop services. At the lowest level, every operation that accesses data in HDFS is captured. The HDFS audit log identifies the user who accessed the file, the time that file was accessed, the type of access (read, write, delete, list, etc.) and whether or not that file access was successful. The other auditing features include: MapReduce:  correlate the MapReduce job that accessed the file Oozie:  describes who ran what as part of a workflow Hive:  captures changes were made to the Hive metadata The audit data is captured in the Audit Vault Server – which integrates audit activity from a variety of sources, adding databases (Oracle, DB2, SQL Server) and operating systems to activity from the BDA. Figure 4: Consolidated audit data across the enterprise.  Once the data is in the Audit Vault server, you can leverage a rich set of prebuilt and custom reports to monitor all the activity in the enterprise. In addition, alerts may be defined to trigger violations of audit policies. Conclusion Security cannot be considered an afterthought in big data deployments. Across most organizations, Hadoop is managing sensitive data that must be protected; it is not simply crunching publicly available information used for search applications. The BDA provides a strong security foundation – ensuring users are only allowed to view authorized data and that data access is audited in a consolidated framework.

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  • Submit Nominations for Duke's Choice Awards Latin America

    - by Tori Wieldt
    The Duke's Choice Awards are nominated by members of the Java community and recognize compelling uses of Java technology or community involvement.  The first of the regional Duke's Choice Awards will be in December in Latin America. Three winners will be announced on stage during JavaOne Latin America December 4th to 6th and in the Jan/Feb issue of Java Magazine.   Nominations are accepted from anyone in the Java community for compelling uses of Java technology or community involvement.   Duke's Choice Awards LAD judges include community members Yara Senger (Brazil) and Alexis Lopez (Colombia). In keeping with the 10 year tradition of the Duke's Choice Award program, the most important ingredient is innovation. Let's recognize and celebrate the innovation that Java delivers within Latin America! Submit your nominations now!  Nominations close 7 November. www.java.net/dukeschoiceLAD As announced at JavaOne San Francisco, the Duke's Choice Award program has been expanded to include regional awards in conjunction with each international JavaOne conference.  The expanded Duke's Choice Award program celebrates Java innovation happening within specific regions and provides an opportunity to recognize winners locally. Regions include Latin America (LAD), Europe Africa Middle East (EMEA), and Asia.  The global program will continue in association with the flagship JavaOne conference.  

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  • Price Drop for Processor based License on Exalytics

    - by Mike.Hallett(at)Oracle-BI&EPM
    ·       33% reduction in the list `per processor` license pricing for the Oracle BI Foundation Suite ·       New capacity-based licensing which allows customers to think big & start small, significantly lowering the entry price point for an Exalytics. Oracle BI Software List Price changes In response to new powerful platforms like the in-memory Oracle Exalytics with 40 cpu cores (counted under Oracle pricing policy as 20 “processors”), the list price of “Oracle BI Foundation Suite” (BIFS) is reduced by 33% from $450K per processor to $300K per processor. Capacity-based licensing on Exalytics (Trusted Partitions) “Capacity-based pricing” for the BIFS, Endeca, Essbase and Times Ten for Exalytics software is now available for Exalytics systems. This is delivered using “Oracle VM” (OVM).  We still ship a full Exalytics machine to all customers, but they may choose to only use and license a subset of the processors installed in the machine.   Customers can license Exalytics software in units of 5 “processors”: 5, 10, 15 or the full capacity 20.   As the customer’s implementation and workload increases, it is a simple matter to license additional processors and, using OVM, make them available to the BI or EPM application. Endeca Information Discovery now available on Exalytics Oracle has also announced the certification of “Oracle Endeca Information Discovery” (EID) on the Exalytics machine.    EID can be licensed alone or in combination with the BIFS & Times Ten for an Exalytics stack, and also participates in the capacity based pricing outlined above.   The Exalytics hardware is the perfect platform for EID, and provides superb power and performance for this in-memory hybrid text-search-analytics.   For more information : Oracle Price lists Oracle Partitioning Policy Discussion by Mark Rittman (Rittman Mead Consulting ltd.) on Oracle Trusted Partitions for Oracle Engineered Systems, Oracle Exalytics and Updated BI Foundation Pricing.

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  • invitation: EMEA Hardware: Quarterly Partner Sales Update Roadshow

    - by mseika
    Dear Partner We are pleased to invite you to attend the first Oracle EMEA Hardware Quarterly Partner Sales Update Roadshow running in 10 different cities across EMEA. The 3 hour sales session will run in the afternoon in various locations. You can directly register under the "Register Now" button. Learn to Articulate the Oracle Hardware Business value proposition to your customers. Explain Oracle Hardware positioning versus the competition. Understand Oracle Hardware as best platform to run the complete Oracle-on-Oracle stack from Application to Disk Locations & Timings Date Country Location Timings 2nd July 2013   France  Paris 13.00 - 16.15 PM 2nd July 2013  Saudi Arabia  Riyadh 13.00 - 16.15 PM 4th July 2013  United Arab Emirates  Dubai 13.00 - 16.15 PM 8th July 2013  South Africa  Johannesburg 13.00 - 16.15 PM 9th July 2013  Germany  Frankfurt 14.00 - 17.15 PM 10th July 2013  Germany  Münich 14.00 - 17.15 PM 11th July 2013  Switzerland  Zürich 14.00 - 17.15 PM 15th July 2013  United Kingdom  Reading 13.00 - 16.15 PM 17th July 2013  Spain  Madrid 14.00 - 17.15 PM 18th July 2013  Italy  Milan 13.00 - 16.15 PM Price: FREE Find your location and book your seat here! We hope you will take maximum advantage of these great learning and networking opportunities and look forward to welcoming you to your nearest event! Best regards, Giuseppe FacchettiPartner Business Development Manager,Servers, Oracle EMEA Sasan MoaveniStorage Partner Sales Manager,Oracle EMEA

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  • invitation: EMEA Hardware: Quarterly Partner Sales Update Roadshow

    - by mseika
    Dear Partner We are pleased to invite you to attend the first Oracle EMEA Hardware Quarterly Partner Sales Update Roadshow running in 10 different cities across EMEA. The 3 hour sales session will run in the afternoon in various locations. You can directly register under the "Register Now" button. Learn to Articulate the Oracle Hardware Business value proposition to your customers. Explain Oracle Hardware positioning versus the competition. Understand Oracle Hardware as best platform to run the complete Oracle-on-Oracle stack from Application to Disk Locations & Timings Date Country Location Timings 2nd July 2013   France  Paris 13.00 - 16.15 PM 2nd July 2013  Saudi Arabia  Riyadh 13.00 - 16.15 PM 4th July 2013  United Arab Emirates  Dubai 13.00 - 16.15 PM 8th July 2013  South Africa  Johannesburg 13.00 - 16.15 PM 9th July 2013  Germany  Frankfurt 14.00 - 17.15 PM 10th July 2013  Germany  Münich 14.00 - 17.15 PM 11th July 2013  Switzerland  Zürich 14.00 - 17.15 PM 15th July 2013  United Kingdom  Reading 13.00 - 16.15 PM 17th July 2013  Spain  Madrid 14.00 - 17.15 PM 18th July 2013  Italy  Milan 13.00 - 16.15 PM Price: FREE Find your location and book your seat here! We hope you will take maximum advantage of these great learning and networking opportunities and look forward to welcoming you to your nearest event! Best regards, Giuseppe FacchettiPartner Business Development Manager,Servers, Oracle EMEA Sasan MoaveniStorage Partner Sales Manager,Oracle EMEA

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  • The dislikes of TDD

    - by andrewstopford
    I enjoy debates about TDD and Brian Harrys blog post is no exception. Brian sounds out what he likes and dislikes about TDD and it's the dislikes I'll focus on. The idea of having unit tests that cover virtually every line of code that I’ve written that I have to refactor every time I refactor my code makes me shudder.  Doing this way makes me take nearly twice as long as it would otherwise take and I don’t feel like I get sufficient benefits from it. Refactoring your tests to match your refactored code sounds like the tests are suffering. Too many hard dependencies with no SOLID concerns are a sure fire reason you would do this. Maybe at the start of a TDD cycle you would need to do this as your design evolves and you remove these dependencies but this should quickly be resolved as you refactor. If you find your self still doing it then stop and look back at your design. Don’t get me wrong, I’m a big fan of unit tests.  I just prefer to write them after the code has stopped shaking a bit.  In fact most of my early testing is “manual”.  Either I write a small UI on top of my service that allows me to plug in values and try it or write some quick API tests that I throw away as soon as I have validated them. The problem with this is that a UI can make assumptions on your code that then just unit test around and very quickly the design becomes bad and you technical debt sweeps in. If you want to blackbox test your code with a UI then do so after your TDD cycles not before. This is probably by biggest issue with a literal TDD interpretation.  TDD says you never write a line of code without a failing test to show you need it.  I find it leads developers down a dangerous path.  Without any help from a methodology, I have met way too many developers in my life that “back into a solution”.  By this, I mean they write something, it mostly works and they discover a new requirement so they tack it on, and another and another and when they are done, they’ve got a monstrosity of special cases each designed to handle one specific scenario.  There’s way more code than there should be and it’s way too complicated to understand. I believe in finding general solutions to problems from which all the special cases naturally derive rather than building a solution of special cases.  In my mind, to do this, you have to start by conceptualizing and coding the framework of the general algorithm.  For me, that’s a relatively monolithic exercise. TDD is an development pratice not a methodology, the danger is that the solution becomes a mass of different things that violate DRY. TDD won't solve these problems, only good communication and practices like pairing will help. Above all else an assumption that TDD replaces a methodology is a mistake, combine it with what ever works for your team\business but only good communication will help. A good naming scheme\structure for folders, files and tests can help you and your team isolate what tests are for what.

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  • Protecting Consolidated Data on Engineered Systems

    - by Steve Enevold
    In this time of reduced budgets and cost cutting measures in Federal, State and Local governments, the requirement to provide services continues to grow. Many agencies are looking at consolidating their infrastructure to reduce cost and meet budget goals. Oracle's engineered systems are ideal platforms for accomplishing these goals. These systems provide unparalleled performance that is ideal for running applications and databases that traditionally run on separate dedicated environments. However, putting multiple critical applications and databases in a single architecture makes security more critical. You are putting a concentrated set of sensitive data on a single system, making it a more tempting target.  The environments were previously separated by iron so now you need to provide assurance that one group, department, or application's information is not visible to other personnel or applications resident in the Exadata system. Administration of the environments requires formal separation of duties so an administrator of one application environment cannot view or negatively impact others. Also, these systems need to be in protected environments just like other critical production servers. They should be in a data center protected by physical controls, network firewalls, intrusion detection and prevention, etc Exadata also provides unique security benefits, including a reducing attack surface by minimizing packages and services to only those required. In addition to reducing the possible system areas someone may attempt to infiltrate, Exadata has the following features: 1.    Infiniband, which functions as a secure private backplane 2.    IPTables  to perform stateful packet inspection for all nodes               Cellwall implements firewall services on each cell using IPTables 3.    Hardware accelerated encryption for data at rest on storage cells Oracle is uniquely positioned to provide the security necessary for implementing Exadata because security has been a core focus since the company's beginning. In addition to the security capabilities inherent in Exadata, Oracle security products are all certified to run in an Exadata environment. Database Vault Oracle Database Vault helps organizations increase the security of existing applications and address regulatory mandates that call for separation-of-duties, least privilege and other preventive controls to ensure data integrity and data privacy. Oracle Database Vault proactively protects application data stored in the Oracle database from being accessed by privileged database users. A unique feature of Database Vault is the ability to segregate administrative tasks including when a command can be executed, or that the DBA can manage the health of the database and objects, but may not see the data Advanced Security  helps organizations comply with privacy and regulatory mandates by transparently encrypting all application data or specific sensitive columns, such as credit cards, social security numbers, or personally identifiable information (PII). By encrypting data at rest and whenever it leaves the database over the network or via backups, Oracle Advanced Security provides the most cost-effective solution for comprehensive data protection. Label Security  is a powerful and easy-to-use tool for classifying data and mediating access to data based on its classification. Designed to meet public-sector requirements for multi-level security and mandatory access control, Oracle Label Security provides a flexible framework that both government and commercial entities worldwide can use to manage access to data on a "need to know" basis in order to protect data privacy and achieve regulatory compliance  Data Masking reduces the threat of someone in the development org taking data that has been copied from production to the development environment for testing, upgrades, etc by irreversibly replacing the original sensitive data with fictitious data so that production data can be shared safely with IT developers or offshore business partners  Audit Vault and Database Firewall Oracle Audit Vault and Database Firewall serves as a critical detective and preventive control across multiple operating systems and database platforms to protect against the abuse of legitimate access to databases responsible for almost all data breaches and cyber attacks.  Consolidation, cost-savings, and performance can now be achieved without sacrificing security. The combination of built in protection and Oracle’s industry-leading data protection solutions make Exadata an ideal platform for Federal, State, and local governments and agencies.

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  • Drive

    - by erikanollwebb
    Picking up where we left off, let's summarize.  People have both intrinsic motivation and extrinsic motivation, and whether reward works depends a bit on what you are rewarding.  Rewards don't decreased intrinsic motivation provided you know what you are getting and why, and when you reward high performance.  But as anyone who has watched the great animation of Dan Pink's TED talk knows, even that doesn't tell the whole story.  Although people may not be less intrinsically motivated by rewards, the impact of rewards on actual performance is a really odd questions.  Larger rewards don't necessarily lead to better performance and in fact, some times lead to worse performance.  Pink argues that people are driven and engaged when they have autonomy, mastery and purpose.  If they can self-direct and can be good at what they do and have a sense of purpose for what they are doing, they show the highest engagement.   (Personally, I would add progress to the list.  My experience is that if you have autonomy, mastery and a sense of purpose but don't get a feeling that you are making any progress day to day, your level of engagement will drop rapidly.) So Pink is arguing if we could set up work so that people have a sense of purpose in what they do, have some autonomy and the ability to build mastery, you'll have better companies.  And that's probably true in a lot of ways, but there's a problem.  Sometimes, you have things you need to do but maybe you don't really want to do.  Or that you don't really see the point of.  Or that doesn't have a lot of value to you at the end of the day.  Then what does a company do?  Let me give you an example.  I've worked on some customer relationship management (CRM) tools over the years and done user research with sales people to try and understand their world.  And there's a funny thing about sales tools in CRM.  Sometimes what the company wants a sales person to do is at odds with what a sales person thinks is useful to them.  For example, companies would like to know who a sales person talked to at the company and the person level.  They'd like to know what they talked about, when, and whether the deals closed.  Those metrics would help you build a better sales force and understand what works and what does not.  But sales people see that as busy work that doesn't add any value to their ability to sell.  So you have a sales person who has a lot of autonomy, they like to do things that improve their ability to sell and they usually feel a sense of purpose--the group is trying to make a quota!  That quota will help the company succeed!  But then you have tasks that they don't think fit into that equation.  The company would like to know more about what makes them successful and get metrics on what they do and frankly, have a record of what they do in case they leave, but the sales person thinks it's a waste of time to put all that information into a sales application. They have drive, just not for all the things the company would like.   You could punish them for not entering the information, or you could try to reward them for doing it, but you still have an imperfect model of engagement.  Ideally, you'd like them to want to do it.  If they want to do it, if they are motivated to do it, then the company wins.  If *something* about it is rewarding to them, then they are more engaged and more likely to do it.  So the question becomes, how do you create that interest to do something?

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  • Understanding the value of Customer Experience & Loyalty for the Telecommunications Industry

    - by raul.goycoolea
    Worried by economic woes and market forces, especially in mature markets, communications service providers (CSPs) increasingly focus on improving customer experience. In fact, it seems difficult to find a major message by a C-level executive in the developed world that does not include something on "meeting and exceeding customers' needs". Frequently in customer satisfaction studies by prominent firms, CSPs fall short of the leadership demonstrated by other industries that take customer-centric approaches to their bottom-line strategies. Consider the following:Despite the continued impact of global economic crisis, in July 2010, Apple Computer posted record revenue and net quarterly profit. Those who attribute the results primarily to the iPhone 4 launch should note that Apple also shipped around 30% more Macintosh computers than the same period the previous year. Even sales of the iPod line increased by 8% in a highly commoditized, shrinking media player market. Finally, Apple began selling iPads during the quarter, with total sales of more than 3 million units. What does Apple have that the others lack? Well, some great products (and services) to be sure, but it also excels at customer service and support, marketing, and distribution, and has one of the strongest brands globally. Its products are useful, simple to use, easy to acquire and augment, high quality, and considered very cool. They also evoke such an emotional response from many of Apple's customers, which they turn up their noses at competitive products.In other words, Apple appears to have mastered virtually every aspect of customer experience and the resultant loyalty of its customer base - even in difficult financial times. Through that unwavering customer focus, Apple continues to drive its revenues and profits to new heights. Other customer loyalty leaders like Wal-Mart, Google, Toyota and Honda are also doing well by focusing on customer experience as an essential driver of profitability. Service providers should note this performance and ask themselves how they might leverage the same principles to increase their own profitability. After all, that is what customer experience and loyalty are all about: profitability.To successfully manage all the critical touch points of customer experience, CSPs must shun the one-size-fits-all approach. They can no longer afford to view customer service fundamentally as an act of altruism - which mentality dates back to the industry's civil service days, when CSPs were typically government organizations that were critical to economic development and public safety.As regulators and public officials have pushed, and continue to push, service providers to new heights of reliability - using incentives and punishments - most CSPs already have some of the fundamental building blocks of customer service in place. Yet despite that history and experience, service providers still lag other industries in providing what is seen as good customer service.As we observed in the TMF's 2009 Insights Research report, Customer Experience Management: Driving Loyalty & Profitability there has been resurgence in interest by CSPs. More and more of them have stated ambitions to catch up other industries, and they are realizing that good customer service is a powerful strategy for increasing business performance and profitability, not an act of good will.CSPs are recognizing the connection between customer experience and profitability, as demonstrated in many studies. For example, according to research by Bain & Company, a 5 percent improvement in customer retention rates can yield as much as a 75 percent increase in profits for companies across a range of industries.After decades of customer experience strategy formulation, Bain partner and business author, Frederick Reichheld, considers "would you recommend us to a friend?" as the ultimate question for a customer. How many times have you or your friends recommended an iPod, iPhone or a Mac? What do your children recommend to their peers? Their peers to them?There are certain steps service providers have to take to create more personalized relationships with their customers, as well as reduce churn and increase profitability, all while becoming leaner and more agile. First, they have to define customer experience, we define it as the result of the sum of observations, perceptions, thoughts and feelings arising from interactions and relationships between customers and their service provider(s). Virtually every customer touch point - whether directly or indirectly linked to service providers and their partners - contributes to customer perception, satisfaction, loyalty, and ultimately profitability. Gaining leadership in customer experience and satisfaction will not be a simple task, as it is affected by virtually every customer-facing aspect of the service provider, and in turn impacts the service provider deeply - especially on the all-important bottom line. The scope of issues affecting customer experience is complex and dynamic.With new services, devices and applications extending the basis of customer experience to domains beyond the direct control of the service provider, it is likely to increase in complexity and dynamism.Customer loyalty = increased profitsAs stated earlier, customer experience programs are not fundamentally altruistic exercises, but a strategic means of improving competitiveness and profitability in the short and long term. Loyalty is essential to deriving long term profits from customers.Some of the earliest loyalty programs date back to the 1930s, when packaged goods companies offered embedded coupons for rewards to buyers, and eventually retail chains began offering reward programs to frequent shoppers. These programs continued for decades but were leapfrogged in the 1980s by more aggressive programs from the airlines.This movement was led by American Airlines, which launched the first full-scale loyalty marketing program of the modern era with the AAdvantage frequent flyer scheme. It was the first to reward frequent fliers with notional air miles that could be accumulated and later redeemed for free travel. Figure 1: Opportunities example of Customer loyalty driven profitOther airlines and travel providers were quick to grasp the incredible value of providing customers with an incentive to use their company exclusively. Within a few years, dozens of travel industry companies launched similar initiatives and now loyalty programs are achieving near-ubiquity in many service industries, especially those in which it is difficult to differentiate offerings by product attributes.The belief is that increased profitability will result from customer retention efforts because:•    The cost of acquisition occurs only at the beginning of a relationship: the longer the relationship, the lower the amortized cost;•    Account maintenance costs decline as a percentage of total costs, or as a percentage of revenue, over the lifetime of the relationship;•    Long term customers tend to be less inclined to switch and less price sensitive which can result in stable unit sales volume and increases in dollar-sales volume;•    Long term customers may initiate word-of-mouth promotions and referrals, which cost the company nothing and arguably are the most effective form of advertising;•    Long-term customers are more likely to buy ancillary products and higher margin supplemental products;•    Long term customers tend to be satisfied with their relationship with the company and are less likely to switch to competitors, making market entry or competitors gaining market share difficult;•    Regular customers tend to be less expensive to service, as they are familiar with the processes involved, require less 'education', and are consistent in their order placement;•    Increased customer retention and loyalty makes the employees' jobs easier and more satisfying. In turn, happy employees feed back into higher customer satisfaction in a virtuous circle. Figure 2: The virtuous circle of customer loyaltyFigure 2 represents a high-level example of a virtuous cycle driven by customer satisfaction and loyalty, depicting how superiority in product and service offerings, as well as strong customer support by competent employees, lead to higher sales and ultimately profitability. As stated above, this is not a new concept, but succeeding with it is difficult. It has eluded many a company driven to achieve profitability goals. Of course, for this circle to be virtuous, the customer relationship(s) must be profitable.Trying to maintain the loyalty of unprofitable customers is not a viable business strategy. It is, therefore, important that marketers can assess the profitability of each customer (or customer segment), and either improve or terminate relationships that are not profitable. This means each customer's 'relationship costs' must be understood and compared to their 'relationship revenue'. Customer lifetime value (CLV) is the most commonly used metric here, as it is generally accepted as a representation of exactly how much each customer is worth in monetary terms, and therefore a determinant of exactly how much a service provider should be willing to spend to acquire or retain that customer.CLV models make several simplifying assumptions and often involve the following inputs:•    Churn rate represents the percentage of customers who end their relationship with a company in a given period;•    Retention rate is calculated by subtracting the churn rate percentage from 100;•    Period/horizon equates to the units of time into which a customer relationship can be divided for analysis. A year is the most commonly used period for this purpose. Customer lifetime value is a multi-period calculation, often projecting three to seven years into the future. In practice, analysis beyond this point is viewed as too speculative to be reliable. The model horizon is the number of periods used in the calculation;•    Periodic revenue is the amount of revenue collected from a customer in a given period (though this is often extended across multiple periods into the future to understand lifetime value), such as usage revenue, revenues anticipated from cross and upselling, and often some weighting for referrals by a loyal customer to others; •    Retention cost describes the amount of money the service provider must spend, in a given period, to retain an existing customer. Again, this is often forecast across multiple periods. Retention costs include customer support, billing, promotional incentives and so on;•    Discount rate means the cost of capital used to discount future revenue from a customer. Discounting is an advanced method used in more sophisticated CLV calculations;•    Profit margin is the projected profit as a percentage of revenue for the period. This may be reflected as a percentage of gross or net profit. Again, this is generally projected across the model horizon to understand lifetime value.A strong focus on managing these inputs can help service providers realize stronger customer relationships and profits, but there are some obstacles to overcome in achieving accurate calculations of CLV, such as the complexity of allocating costs across the customer base. There are many costs that serve all customers which must be properly allocated across the base, and often a simple proportional allocation across the whole base or a segment may not accurately reflect the true cost of serving that customer;  This is made worse by the fragmentation of customer information, which is likely to be across a variety of product or operations groups, and may be difficult to aggregate due to different representations.In addition, there is the complexity of account relationships and structures to take into consideration. Complex account structures may not be understood or properly represented. For example, a profitable customer may have a separate account for a second home or another family member, which may appear to be unprofitable. If the service provider cannot relate the two accounts, CLV is not properly represented and any resultant cancellation of the apparently unprofitable account may result in the customer churning from the profitable one.In summary, if service providers are to realize strong customer relationships and their attendant profits, there must be a very strong focus on data management. This needs to be coupled with analytics that help business managers and those who work in customer-facing functions offer highly personalized solutions to customers, while maintaining profitability for the service provider. It's clear that acquiring new customers is expensive. Advertising costs, campaign management expenses, promotional service pricing and discounting, and equipment subsidies make a serious dent in a new customer's profitability. That is especially true given the rising subsidies for Smartphone users, which service providers hope will result in greater profits from profits from data services profitability in future.  The situation is made worse by falling prices and greater competition in mature markets.Customer acquisition through industry consolidation isn't cheap either. A North American service provider spent about $2,000 per subscriber in its acquisition of a smaller company earlier this year. While this has allowed it to leapfrog to become the largest mobile service provider in the country, it required a total investment of more than $28 billion (including assumption of the acquiree's debt).While many operating cost synergies clearly made this deal more attractive to the acquiring company, this is certainly an expensive way to acquire customers: the cost per subscriber in this case is not out of line with the prices others have paid for acquisitions.While growth by acquisition certainly increases overall revenues, it often creates tremendous challenges for profitability. Organic growth through increased customer loyalty and retention is a more effective driver of profit, as well as a stronger predictor of future profitability. Service providers, especially those in mature markets, are increasingly recognizing this and taking steps toward a creating a more personalized, flexible and satisfying experience for their customers.In summary, the clearest path to profitability for companies in virtually all industries is through customer retention and maximization of lifetime value. Service providers would do well to recognize this and focus attention on profitable customer relationships.

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  • How to Upgrade Your Netbook to Windows 7 Home Premium

    - by Matthew Guay
    Would you like more features and flash in Windows on your netbook?  Here’s how you can easily upgrade your netbook to Windows 7 Home Premium the easy way. Most new netbooks today ship with Windows 7 Starter, which is the cheapest edition of Windows 7.  It is fine for many computing tasks, and will run all your favorite programs great, but it lacks many customization, multimedia, and business features found in higher editions.  Here we’ll show you how you can quickly upgrade your netbook to more full-featured edition of Windows 7 using Windows Anytime Upgrade.  Also, if you want to upgrade your laptop or desktop to another edition of Windows 7, say Professional, you can follow these same steps to upgrade it, too. Please note: This is only for computers already running Windows 7.  If your netbook is running XP or Vista, you will have to run a traditional upgrade to install Windows 7. Upgrade Advisor First, let’s make sure your netbook can support the extra features, such as Aero Glass, in Windows 7 Home Premium.  Most modern netbooks that ship with Windows 7 Starter can run the advanced features in Windows 7 Home Premium, but let’s check just in case.  Download the Windows 7 Upgrade Advisor (link below), and install as normal. Once it’s installed, run it and click Start Check.   Make sure you’re connected to the internet before you run the check, or otherwise you may see this error message.  If you see it, click Ok and then connect to the internet and start the check again. It will now scan all of your programs and hardware to make sure they’re compatible with Windows 7.  Since you’re already running Windows 7 Starter, it will also tell you if your computer will support the features in other editions of Windows 7. After a few moments, the Upgrade Advisor will show you want it found.  Here we see that our netbook, a Samsung N150, can be upgraded to Windows 7 Home Premium, Professional, or Ultimate. We also see that we had one issue, but this was because a driver we had installed was not recognized.  Click “See all system requirements” to see what your netbook can do with the new edition. This shows you which of the requirements, including support for Windows Aero, your netbook meets.  Here our netbook supports Aero, so we’re ready to go upgrade. For more, check out our article on how to make sure your computer can run Windows 7 with Upgrade Advisor. Upgrade with Anytime Upgrade Now, we’re ready to upgrade our netbook to Windows 7 Home Premium.  Enter “Anytime Upgrade” in the Start menu search,and select Windows Anytime Upgrade. Windows Anytime Upgrade lets you upgrade using product key you already have or one you purchase during the upgrade process.  And, it installs without any downloads or Windows disks, so it works great even for netbooks without DVD drives. Anytime Upgrades are cheaper than a standard upgrade, and for a limited time, select retailers in the US are offering Anytime Upgrades to Windows 7 Home Premium for only $49.99 if purchased with a new netbook.  If you already have a netbook running Windows 7 Starter, you can either purchase an Anytime Upgrade package at a retail store or purchase a key online during the upgrade process for $79.95.  Or, if you have a standard Windows 7 product key (full or upgrade), you can use it in Anytime upgrade.  This is especially nice if you can purchase Windows 7 cheaper through your school, university, or office. Purchase an upgrade online To purchase an upgrade online, click “Go online to choose the edition of Windows 7 that’s best for you”.   Here you can see a comparison of the features of each edition of Windows 7.  Note that you can upgrade to either Home Premium, Professional, or Ultimate.  We chose home Premium because it has most of the features that home users want, including Media Center and Aero Glass effects.  Also note that the price of each upgrade is cheaper than the respective upgrade from Windows XP or Vista.  Click buy under the edition you want.   Enter your billing information, then your payment information.  Once you confirm your purchase, you will directly be taken to the Upgrade screen.  Make sure to save your receipt, as you will need the product key if you ever need to reinstall Windows on your computer. Upgrade with an existing product key If you purchased an Anytime Upgrade kit from a retailer, or already have a Full or Upgrade key for another edition of Windows 7, choose “Enter an upgrade key”. Enter your product key, and click Next.  If you purchased an Anytime Upgrade kit, the product key will be located on the inside of the case on a yellow sticker. The key will be verified as a valid key, and Anytime Upgrade will automatically choose the correct edition of Windows 7 based on your product key.  Click Next when this is finished. Continuing the Upgrade process Whether you entered a key or purchased a key online, the process is the same from here on.  Click “I accept” to accept the license agreement. Now, you’re ready to install your upgrade.  Make sure to save all open files and close any programs, and then click Upgrade. The upgrade only takes about 10 minutes in our experience but your mileage may vary.  Any available Microsoft updates, including ones for Office, Security Essentials, and other products, will be installed before the upgrade takes place. After a couple minutes, your computer will automatically reboot and finish the installation.  It will then reboot once more, and your computer will be ready to use!  Welcome to your new edition of Windows 7! Here’s a before and after shot of our desktop.  When you do an Anytime Upgrade, all of your programs, files, and settings will be just as they were before you upgraded.  The only change we noticed was that our pinned taskbar icons were slightly rearranged to the default order of Internet Explorer, Explorer, and Media Player.  Here’s a shot of our desktop before the upgrade.  Notice that all of our pinned programs and desktop icons are still there, as well as our taskbar customization (we are using small icons on the taskbar instead of the default large icons). Before, with the Windows 7 Starter background and the Aero Basic theme: And after, with Aero Glass and the more colorful default Windows 7 background.   All of the features of Windows 7 Home Premium are now ready to use.  The Aero theme was activate by default, but you can now customize your netbook theme, background, and more with the Personalization pane.  To open it, right-click on your desktop and select Personalize. You can also now use Windows Media Center, and can play-back DVD movies using an external drive. One of our favorite tools, the Snipping Tool, is also now available for easy screenshots and clips. Activating you new edition of Windows 7 You will still need to activate your new edition of Windows 7.  To do this right away, open the start menu, right-click on Computer, and select Properties.   Scroll to the bottom, and click “Activate Windows Now”. Make sure you’re connected to the internet, and then select “Activate Windows online now”. Activation may take a few minutes, depending on your internet connection speed. When it is done, the Activation wizard will let you know that Windows is activated and genuine.  Your upgrade is all finished! Conclusion Windows Anytime Upgrade makes it easy, and somewhat cheaper, to upgrade to another edition of Windows 7.  It’s useful for desktop and laptop owners who want to upgrade to Professional or Ultimate, but many more netbook owners will want to upgrade from Starter to Home Premium or another edition.  Links Download the Windows 7 Upgrade Advisor Windows Team Blog: Anytime Upgrade Special with new PC purchase Similar Articles Productive Geek Tips How To Upgrade from Vista to Windows 7 Home Premium EditionAnother Blog You Should Subscribe ToMysticgeek Blog: Turn Vista Home Premium Into Ultimate (Part 3) – Shadow CopyUpgrade Ubuntu from Breezy to DapperHow to Upgrade the Windows 7 RC to RTM (Final Release) TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Get Your Delicious Bookmarks In Firefox’s Awesome Bar Manage Photos Across Different Social Sites With Dropico Test Drive Windows 7 Online Download Wallpapers From National Geographic Site Spyware Blaster v4.3 Yes, it’s Patch Tuesday

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  • OBIEE 11.1.1 - OBIEE 11g Full Sample App on VMware Player 4

    - by user809526
    The Full Sample App is designed to run on Virtual Box. Let's describe how to run it on VMware Player 4. Open Virtualization Format Tool http://communities.vmware.com/community/vmtn/server/vsphere/automationtools/ovf VMware Player Documentation https://www.vmware.com/support/pubs/player_pubs.html Full Sample App Deployment Guide sampleapp107-vbimage-deployguide-453583.pdf INSTALL VMplayer 4.0.0 as root LINUX # sh VMware-Player-4.0.0-471780.x86_64.bundle (A new VM is not needed and can be deleted later after that installation is completed. "I will install OS later" - blank hard disk Guest: linux, Red Hat Enterprise Linux 5-64bits => rename to RHEL target: eg /a/root/vmware/ Max disk size: 5 GB (will be deleted) Disk: Single file Dummy RHEL.vmk, RHEL.vmdk is generated. "Delete VM from Disk" in VM Player.) Copy Full Sample App files to target /a/root/vmware/ WARNING: Select a target eg /a/root/vmware/ with lots of free space, 95 GB. Check checksums (md5sum). Please do it! ff85c7eacf7fb8c382e98da875e879e1  Sampleapp_v107_GA-disk1.vmdk 973258cb3c7d64ab03ae853278cf2233  Sampleapp_v107_GA-disk2.vmdk e576be16e36d810479736bfb15d050f5  Sampleapp_v107_GA-disk3.vmdk 3455df77279e53e07d5fee6712f1597d  Sampleapp_v107_GA-disk4.vmdk OVF FILE   Sampleapp_v107_GA.ovf CONVERSION $ cd /a/root/vmware/ LINUX $ /usr/bin/ovftool -tt=ovf --compress=1 -dm=monolithicSparse Sampleapp_v107_GA.ovf .  [dot] Opening OVF source: Sampleapp_v107_GA.ovf Warning: No manifest file Opening OVF target: . Writing OVF package: Sampleapp_v107_GA/Sampleapp_v107_GA.ovf Disk Transfer Completed                   Completed successfully WINDOWS CYGWIN $ /cygdrive/c/VMwarePlayer/OVFTool/ovftool.exe -tt=ovf --compress=1 -dm=monolithicSparse Sampleapp_v107_GA.ovf .  [dot] Opening OVF source: Sampleapp_v107_GA.ovf Warning: No manifest file Opening OVF target: . Writing OVF package: Sampleapp_v107_GA\Sampleapp_v107_GA.ovf Disk Transfer Completed Completed successfully /a/root/vmware$ du -sk 49095328    .   [50 GB already occupied] IMPORT - First start of VM Player 4: /usr/bin/vmplayer "Open a Virtual Machine" Browse to /a/root/vmware/Sampleapp_v107_GA/Sampleapp_v107_GA.ovf [the new generated .ovf] "Import Virtual Machine" dialog Name: Sampleapp_v107_GA Location: /a/root/vmware/Sampleapp_v107_GA/storage [was /home/tdubois/vmware/Sampleapp_v107_GA] "Import" "The import failed because /a/root/vmware/Sampleapp_v107_GA/Sampleapp_v107_GA.ovf did not pass OVF specification conformance or virtual hardware compliance checks. Click Retry to relax OVF specification..." "Retry" ; Long import /a/root/vmware/Sampleapp_v107_GA/storage/Sampleapp_v107_GA.vmx and new .vmdk files are created. /a/root/vmware$ du -sk 95551384    .   [95 GB occupied] Full Sample App GUEST SETUP "Edit VM settings" min 3GB, 2+ processors, network bridged. For OBIEE + Essbase testing use 8 GB RAM hardware. At first time lauch of Full Sample App, leave OEL booting for several minutes undisturbed. Problem with X display server may occur [/usr/bin/Xorg ; man Xorg]. "Failed to start the X server.... Would you like to view the X server output to diagnose the problem?" "No" [tab key] "Would you like to try to configure the X server? Note that you will need the root password for this." "Yes" [oracle] X Display Settings 800x600 saved in /etc/X11/xorg.conf "Trying to restart the X server" Login as root/oracle in guest OEL. In guest OEL, Virtual Machine > Install VMware Tools... Extract archive VMwareTools-8.8.0-471268.tar.gz all files in writable local directory eg /root In Terminal run Perl script # cd /root/vmware-tools-distrib ; ./vmware-install.pl [keep all default answers] Set keyboard layout System > Preferences > Keyboard > Layouts Restart X server eg System > Log Out root... , relogin Modify X resolution System > Preferences > Screen Resolution Full Sample App OEL login: oracle/oracle ; root/oracle [default US keyboard layout] Credentials are described in the 'sampleapp107-vbimage-deployguide-453583.pdf' The large files in /a/root/vmware/ /a/root/vmware/Sampleapp_v107_GA/ may be removed. FAILURE REMARK: Adding the 4 original Sampleapp_v107_GA-disks[1234].vmdk to VM Player does NOT work as described below. "Edit VM settings" "Remove" "Hard Disk" "Edit VM settings" "Add" "Hard Disk" "Next" "Use an existing virtual disk" "Browse" "Finish" "Keep existing format" "Ok" for each 4 disks settings one by one. Start VM Player 4. "You do not have write access to a partition" Allow all Sampleapp_v107 OEL linux launches. OEL stalls silently after 'Checking filesystems'.

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  • Oracle Financial Analytics for SAP Certified with Oracle Data Integrator EE

    - by denis.gray
    Two days ago Oracle announced the release of Oracle Financial Analytics for SAP.  With the amount of press this has garnered in the past two days, there's a key detail that can't be missed.  This release is certified with Oracle Data Integrator EE - now making the combination of Data Integration and Business Intelligence a force to contend with.  Within the Oracle Press Release there were two important bullets: ·         Oracle Financial Analytics for SAP includes a pre-packaged ABAP code compliant adapter and is certified with Oracle Data Integrator Enterprise Edition to integrate SAP Financial Accounting data directly with the analytic application.  ·         Helping to integrate SAP financial data and disparate third-party data sources is Oracle Data Integrator Enterprise Edition which delivers fast, efficient loading and transformation of timely data into a data warehouse environment through its high-performance Extract Load and Transform (E-LT) technology. This is very exciting news, demonstrating Oracle's overall commitment to Oracle Data Integrator EE.   This is a great way to start off the new year and we look forward to building on this momentum throughout 2011.   The following links contain additional information and media responses about the Oracle Financial Analytics for SAP release. IDG News Service (Also appeared in PC World, Computer World, CIO: "Oracle is moving further into rival SAP's turf with Oracle Financial Analytics for SAP, a new BI (business intelligence) application that can crunch ERP (enterprise resource planning) system financial data for insights." Information Week: "Oracle talks a good game about the appeal of an optimized, all-Oracle stack. But the company also recognizes that we live in a predominantly heterogeneous IT world" CRN: "While some businesses with SAP Financial Accounting already use Oracle BI, those integrations had to be custom developed. The new offering provides pre-built integration capabilities." ECRM Guide:  "Among other features, Oracle Financial Analytics for SAP helps front-line managers improve financial performance and decision-making with what the company says is comprehensive, timely and role-based information on their departments' expenses and revenue contributions."   SAP Getting Started Guide for ODI on OTN: http://www.oracle.com/technetwork/middleware/data-integrator/learnmore/index.html For more information on the ODI and its SAP connectivity please review the Oracle® Fusion Middleware Application Adapters Guide for Oracle Data Integrator11g Release 1 (11.1.1)

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  • OBIEE 11.1.1 - How to configure HTTP compression / caching on Oracle BI Mobile app

    - by Ahmed Awan
     Applies to: OBIEE 11.1.1.5 Supported Physical Devices and OS: The Oracle BI Mobile application with HTTP compression / caching configurations is tested on following devices: iPhone 4S, 4, 3GS. iPad 2 and 1. Note these devices must be running the latest version of the iOS version, i.e. iOS 4.2.1 / iOS 5 is also supported. Configuring Pre-requisites: Prior to configuration, the Oracle Web tier software must be installed on server, as described in product documentation i.e. Enterprise Deployment Guide for Oracle Business Intelligence in Section 3.2, "Installing Oracle HTTP Server." The steps for configuring the compression and caching on Oracle HTTP Server are described in this PA blog at http://blogs.oracle.com/pa/entry/obiee_11g_user_interface_ui and in support Doc ID 1312299.1. Configuration Steps in Oracle BI Mobile application: 1. Download the BI Mobile app from the Apple iTunes App Store. The link is http://itunes.apple.com/us/app/oracle-business-intelligence/id434559909?mt=8 . 2. Add Server for example http://pew801.us.oracle.com:7777/analytics/ , here is how your “Server Setting” screen should look like on your OBI Mobile app:                                 Performance Gain Test (using Oracle® HTTP Server with OBIEE) The test with/without HTTP compression / caching was conducted on iPhone 4S / iPad 2 to measure the throughput (i.e. total bytes received) for Oracle® Business Intelligence Enterprise Edition. Below table shows the throughput comparison before and after using HTTP compression / caching for SampleApp using “QuickStart” dashboard accessing reports i.e. Overview, Details, Published Reporting and Scorecard. Testing shows that total bytes received were reduced from 2.3 MB to 723 KB. a. Test Results > Without HTTP Compression / Caching setting - Total Throughput (in Bytes) captured below: Total Bytes Statistics:        b. Test Results > With HTTP Compression / Caching settings - Total Throughput (in Bytes) captured below: Total Bytes Statistics:      

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  • The Virtues and Challenges of Implementing Basel III: What Every CFO and CRO Needs To Know

    - by Jenna Danko
    The Basel Committee on Banking Supervision (BCBS) is a group tasked with providing thought-leadership to the global banking industry.  Over the years, the BCBS has released volumes of guidance in an effort to promote stability within the financial sector.  By effectively communicating best-practices, the Basel Committee has influenced financial regulations worldwide.  Basel regulations are intended to help banks: More easily absorb shocks due to various forms of financial-economic stress Improve risk management and governance Enhance regulatory reporting and transparency In June 2011, the BCBS released Basel III: A global regulatory framework for more resilient banks and banking systems.  This new set of regulations included many enhancements to previous rules and will have both short and long term impacts on the banking industry.  Some of the key features of Basel III include: A stronger capital base More stringent capital standards and higher capital requirements Introduction of capital buffers  Additional risk coverage Enhanced quantification of counterparty credit risk Credit valuation adjustments  Wrong  way risk  Asset Value Correlation Multiplier for large financial institutions Liquidity management and monitoring Introduction of leverage ratio Even more rigorous data requirements To implement these features banks need to embark on a journey replete with challenges. These can be categorized into three key areas: Data, Models and Compliance. Data Challenges Data quality - All standard dimensions of Data Quality (DQ) have to be demonstrated.  Manual approaches are now considered too cumbersome and automation has become the norm. Data lineage - Data lineage has to be documented and demonstrated.  The PPT / Excel approach to documentation is being replaced by metadata tools.  Data lineage has become dynamic due to a variety of factors, making static documentation out-dated quickly.  Data dictionaries - A strong and clean business glossary is needed with proper identification of business owners for the data.  Data integrity - A strong, scalable architecture with work flow tools helps demonstrate data integrity.  Manual touch points have to be minimized.   Data relevance/coverage - Data must be relevant to all portfolios and storage devices must allow for sufficient data retention.  Coverage of both on and off balance sheet exposures is critical.   Model Challenges Model development - Requires highly trained resources with both quantitative and subject matter expertise. Model validation - All Basel models need to be validated. This requires additional resources with skills that may not be readily available in the marketplace.  Model documentation - All models need to be adequately documented.  Creation of document templates and model development processes/procedures is key. Risk and finance integration - This integration is necessary for Basel as the Allowance for Loan and Lease Losses (ALLL) is calculated by Finance, yet Expected Loss (EL) is calculated by Risk Management – and they need to somehow be equal.  This is tricky at best from an implementation perspective.  Compliance Challenges Rules interpretation - Some Basel III requirements leave room for interpretation.  A misinterpretation of regulations can lead to delays in Basel compliance and undesired reprimands from supervisory authorities. Gap identification and remediation - Internal identification and remediation of gaps ensures smoother Basel compliance and audit processes.  However business lines are challenged by the competing priorities which arise from regulatory compliance and business as usual work.  Qualification readiness - Providing internal and external auditors with robust evidence of a thorough examination of the readiness to proceed to parallel run and Basel qualification  In light of new regulations like Basel III and local variations such as the Dodd Frank Act (DFA) and Comprehensive Capital Analysis and Review (CCAR) in the US, banks are now forced to ask themselves many difficult questions.  For example, executives must consider: How will Basel III play into their Risk Appetite? How will they create project plans for Basel III when they haven’t yet finished implementing Basel II? How will new regulations impact capital structure including profitability and capital distributions to shareholders? After all, new regulations often lead to diminished profitability as well as an assortment of implementation problems as we discussed earlier in this note.  However, by requiring banks to focus on premium growth, regulators increase the potential for long-term profitability and sustainability.  And a more stable banking system: Increases consumer confidence which in turn supports banking activity  Ensures that adequate funding is available for individuals and companies Puts regulators at ease, allowing bankers to focus on banking Stability is intended to bring long-term profitability to banks.  Therefore, it is important that every banking institution takes the steps necessary to properly manage, monitor and disclose its risks.  This can be done with the assistance and oversight of an independent regulatory authority.  A spectrum of banks exist today wherein some continue to debate and negotiate with regulators over the implementation of new requirements, while others are simply choosing to embrace them for the benefits I highlighted above. Do share with me how your institution is coping with and embracing these new regulations within your bank. Dr. Varun Agarwal is a Principal in the Banking Practice for Capgemini Financial Services.  He has over 19 years experience in areas that span from enterprise risk management, credit, market, and to country risk management; financial modeling and valuation; and international financial markets research and analyses.

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  • Extending Database-as-a-Service to Provision Databases with Application Data

    - by Nilesh A
    Oracle Enterprise Manager 12c Database as a Service (DBaaS) empowers Self Service/SSA Users to rapidly spawn databases on demand in cloud. The configuration and structure of provisioned databases depends on respective service template selected by Self Service user while requesting for database. In EM12c, the DBaaS Self Service/SSA Administrator has the option of hosting various service templates in service catalog and based on underlying DBCA templates.Many times provisioned databases require production scale data either for UAT, testing or development purpose and managing DBCA templates with data can be unwieldy. So, we need to populate the database using post deployment script option and without any additional work for the SSA Users. The SSA Administrator can automate this task in few easy steps. For details on how to setup DBaaS Self Service Portal refer to the DBaaS CookbookIn this article, I will list steps required to enable EM 12c DBaaS to provision databases with application data in two distinct ways using: 1) Data pump 2) Transportable tablespaces (TTS). The steps listed below are just examples of how to extend EM 12c DBaaS and you can even have your own method plugged in part of post deployment script option. Using Data Pump to populate databases These are the steps to be followed to implement extending DBaaS using Data Pump methodolgy: Production DBA should run data pump export on the production database and make the dump file available to all the servers participating in the database zone [sample shown in Fig.1] -- Full exportexpdp FULL=y DUMPFILE=data_pump_dir:dpfull1%U.dmp, data_pump_dir:dpfull2%U.dmp PARALLEL=4 LOGFILE=data_pump_dir:dpexpfull.log JOB_NAME=dpexpfull Figure-1:  Full export of database using data pump Create a post deployment SQL script [sample shown in Fig. 2] and this script can either be uploaded into the software library by SSA Administrator or made available on a shared location accessible from servers where databases are likely to be provisioned Normal 0 -- Full importdeclare    h1   NUMBER;begin-- Creating the directory object where source database dump is backed up.    execute immediate 'create directory DEST_LOC as''/scratch/nagrawal/OracleHomes/oradata/INITCHNG/datafile''';-- Running import    h1 := dbms_datapump.open (operation => 'IMPORT', job_mode => 'FULL', job_name => 'DB_IMPORT10');    dbms_datapump.set_parallel(handle => h1, degree => 1);    dbms_datapump.add_file(handle => h1, filename => 'IMP_GRIDDB_FULL.LOG', directory => 'DATA_PUMP_DIR', filetype => 3);    dbms_datapump.add_file(handle => h1, filename => 'EXP_GRIDDB_FULL_%U.DMP', directory => 'DEST_LOC', filetype => 1);    dbms_datapump.start_job(handle => h1);    dbms_datapump.detach(handle => h1);end;/ Figure-2: Importing using data pump pl/sql procedures Using DBCA, create a template for the production database – include all the init.ora parameters, tablespaces, datafiles & their sizes SSA Administrator should customize “Create Database Deployment Procedure” and provide DBCA template created in the previous step. In “Additional Configuration Options” step of Customize “Create Database Deployment Procedure” flow, provide the name of the SQL script in the Custom Script section and lock the input (shown in Fig. 3). Continue saving the deployment procedure. Figure-3: Using Custom script option for calling Import SQL Now, an SSA user can login to Self Service Portal and use the flow to provision a database that will also  populate the data using the post deployment step. Using Transportable tablespaces to populate databases Copy of all user/application tablespaces will enable this method of populating databases. These are the required steps to extend DBaaS using transportable tablespaces: Production DBA needs to create a backup of tablespaces. Datafiles may need conversion [such as from Big Endian to Little Endian or vice versa] based on the platform of production and destination where DBaaS created the test database. Here is sample backup script shows how to find out if any conversion is required, describes the steps required to convert datafiles and backup tablespace. SSA Administrator should copy the database (tablespaces) backup datafiles and export dumps to the backup location accessible from the hosts participating in the database zone(s). Create a post deployment SQL script and this script can either be uploaded into the software library by SSA Administrator or made available on a shared location accessible from servers where databases are likely to be provisioned. Here is sample post deployment SQL script using transportable tablespaces. Using DBCA, create a template for the production database – all the init.ora parameters should be included. NOTE: DO NOT choose to bring tablespace data into this template as they will be created SSA Administrator should customize “Create Database Deployment Procedure” and provide DBCA template created in the previous step. In the “Additional Configuration Options” step of the flow, provide the name of the SQL script in the Custom Script section and lock the input. Continue saving the deployment procedure. Now, an SSA user can login to Self Service Portal and use the flow to provision a database that will also populate the data using the post deployment step. More Information: Database-as-a-Service on Exadata Cloud Podcast on Database as a Service using Oracle Enterprise Manager 12c Oracle Enterprise Manager 12c Installation and Administration guide, Cloud Administration guide DBaaS Cookbook Screenwatch: Private Database Cloud: Set Up the Cloud Self-Service Portal Screenwatch: Private Database Cloud: Use the Cloud Self-Service Portal Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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  • Sharepoint 2010, People Picker (peoplepicker-searchadforests), 1 way Active Directory trust .... process monitor to the rescue!

    - by steve schofield
    If you run Sharepoint 2010 in one forest, users in another forest and a 1-way forest in-place.  There is some additional configuration needed in Sharepoint 2010.  I included links below that discuss the details.  My post is not to be in-depth how to setup, rather share a tidbit not discussed in documentation (not that I could find).  Thanks to a smart co-worker and process monitor, it was found there is a registry entry, the application pool needs READ access.  You can either manually grant permissions on the server or add registry permission in AD Group Policy.  Hope this helps. People Picker overview (SharePoint Server 2010)http://technet.microsoft.com/en-us/library/gg602068.aspx Configure People Picker (SharePoint Server 2010)http://technet.microsoft.com/en-us/library/gg602075(d=lightweight).aspx Peoplepicker-searchadforests: Stsadm property (Office SharePoint Server)http://technet.microsoft.com/en-us/library/cc263460.aspx Application Pool needs read accessMACHINE\SOFTWARE\Microsoft\Shared Tools\Web Server Extensions\14.0\Secure Multi Forest/Cross Forest People Pickerhttp://blogs.msdn.com/b/joelo/archive/2007/01/18/multi-forest-cross-forest-people-picker-peoplepicker-searchadcustomquery.aspx Process Monitorhttp://technet.microsoft.com/en-us/sysinternals/bb896645.aspx Steve SchofieldMicrosoft MVP - IIS

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