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  • AS2 Server Software Costs

    - by CandyCo
    We're currently using Cleo LexiCom as our server software for receiving EDI transmissions via the AS2 protocol. We have 7 trading partners per year, and this runs us about $800/year for support from Cleo. We need to expand from 7 trading partners to 10 or so, and Cleo charges roughly $600 per new host, plus an expanded yearly support fee. My question(s) are: Does anyone know of a cheaper developer of AS2 server software, and perhaps one that doesn't charge per new host? Does anyone have any clue why we are being charged an upfront fee for new hosts, and if this is a standard practice for AS2 software providers? It seems really odd that we are required to pay upfront costs for this. I could completely understand an increase in the yearly support, however.

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  • HAProxy overload protection

    - by user2050516
    using the HAProxy, would it be possible to configure an overload protection, to limit the amount of requests sent to the backing http server(s) to a given rate (z.B 100 Request per second ). If the threshold is exceeded requests should be answered with a default response. I am interested in requests per second not connections per second as a connection can have many requests. And yes to improve the servers is not an option here. If yes a configuration example to achieve that would be excellent. Thank you in advance.

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  • Parallelism in .NET – Part 4, Imperative Data Parallelism: Aggregation

    - by Reed
    In the article on simple data parallelism, I described how to perform an operation on an entire collection of elements in parallel.  Often, this is not adequate, as the parallel operation is going to be performing some form of aggregation. Simple examples of this might include taking the sum of the results of processing a function on each element in the collection, or finding the minimum of the collection given some criteria.  This can be done using the techniques described in simple data parallelism, however, special care needs to be taken into account to synchronize the shared data appropriately.  The Task Parallel Library has tools to assist in this synchronization. The main issue with aggregation when parallelizing a routine is that you need to handle synchronization of data.  Since multiple threads will need to write to a shared portion of data.  Suppose, for example, that we wanted to parallelize a simple loop that looked for the minimum value within a dataset: double min = double.MaxValue; foreach(var item in collection) { double value = item.PerformComputation(); min = System.Math.Min(min, value); } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } This seems like a good candidate for parallelization, but there is a problem here.  If we just wrap this into a call to Parallel.ForEach, we’ll introduce a critical race condition, and get the wrong answer.  Let’s look at what happens here: // Buggy code! Do not use! double min = double.MaxValue; Parallel.ForEach(collection, item => { double value = item.PerformComputation(); min = System.Math.Min(min, value); }); This code has a fatal flaw: min will be checked, then set, by multiple threads simultaneously.  Two threads may perform the check at the same time, and set the wrong value for min.  Say we get a value of 1 in thread 1, and a value of 2 in thread 2, and these two elements are the first two to run.  If both hit the min check line at the same time, both will determine that min should change, to 1 and 2 respectively.  If element 1 happens to set the variable first, then element 2 sets the min variable, we’ll detect a min value of 2 instead of 1.  This can lead to wrong answers. Unfortunately, fixing this, with the Parallel.ForEach call we’re using, would require adding locking.  We would need to rewrite this like: // Safe, but slow double min = double.MaxValue; // Make a "lock" object object syncObject = new object(); Parallel.ForEach(collection, item => { double value = item.PerformComputation(); lock(syncObject) min = System.Math.Min(min, value); }); This will potentially add a huge amount of overhead to our calculation.  Since we can potentially block while waiting on the lock for every single iteration, we will most likely slow this down to where it is actually quite a bit slower than our serial implementation.  The problem is the lock statement – any time you use lock(object), you’re almost assuring reduced performance in a parallel situation.  This leads to two observations I’ll make: When parallelizing a routine, try to avoid locks. That being said: Always add any and all required synchronization to avoid race conditions. These two observations tend to be opposing forces – we often need to synchronize our algorithms, but we also want to avoid the synchronization when possible.  Looking at our routine, there is no way to directly avoid this lock, since each element is potentially being run on a separate thread, and this lock is necessary in order for our routine to function correctly every time. However, this isn’t the only way to design this routine to implement this algorithm.  Realize that, although our collection may have thousands or even millions of elements, we have a limited number of Processing Elements (PE).  Processing Element is the standard term for a hardware element which can process and execute instructions.  This typically is a core in your processor, but many modern systems have multiple hardware execution threads per core.  The Task Parallel Library will not execute the work for each item in the collection as a separate work item. Instead, when Parallel.ForEach executes, it will partition the collection into larger “chunks” which get processed on different threads via the ThreadPool.  This helps reduce the threading overhead, and help the overall speed.  In general, the Parallel class will only use one thread per PE in the system. Given the fact that there are typically fewer threads than work items, we can rethink our algorithm design.  We can parallelize our algorithm more effectively by approaching it differently.  Because the basic aggregation we are doing here (Min) is communitive, we do not need to perform this in a given order.  We knew this to be true already – otherwise, we wouldn’t have been able to parallelize this routine in the first place.  With this in mind, we can treat each thread’s work independently, allowing each thread to serially process many elements with no locking, then, after all the threads are complete, “merge” together the results. This can be accomplished via a different set of overloads in the Parallel class: Parallel.ForEach<TSource,TLocal>.  The idea behind these overloads is to allow each thread to begin by initializing some local state (TLocal).  The thread will then process an entire set of items in the source collection, providing that state to the delegate which processes an individual item.  Finally, at the end, a separate delegate is run which allows you to handle merging that local state into your final results. To rewriting our routine using Parallel.ForEach<TSource,TLocal>, we need to provide three delegates instead of one.  The most basic version of this function is declared as: public static ParallelLoopResult ForEach<TSource, TLocal>( IEnumerable<TSource> source, Func<TLocal> localInit, Func<TSource, ParallelLoopState, TLocal, TLocal> body, Action<TLocal> localFinally ) The first delegate (the localInit argument) is defined as Func<TLocal>.  This delegate initializes our local state.  It should return some object we can use to track the results of a single thread’s operations. The second delegate (the body argument) is where our main processing occurs, although now, instead of being an Action<T>, we actually provide a Func<TSource, ParallelLoopState, TLocal, TLocal> delegate.  This delegate will receive three arguments: our original element from the collection (TSource), a ParallelLoopState which we can use for early termination, and the instance of our local state we created (TLocal).  It should do whatever processing you wish to occur per element, then return the value of the local state after processing is completed. The third delegate (the localFinally argument) is defined as Action<TLocal>.  This delegate is passed our local state after it’s been processed by all of the elements this thread will handle.  This is where you can merge your final results together.  This may require synchronization, but now, instead of synchronizing once per element (potentially millions of times), you’ll only have to synchronize once per thread, which is an ideal situation. Now that I’ve explained how this works, lets look at the code: // Safe, and fast! double min = double.MaxValue; // Make a "lock" object object syncObject = new object(); Parallel.ForEach( collection, // First, we provide a local state initialization delegate. () => double.MaxValue, // Next, we supply the body, which takes the original item, loop state, // and local state, and returns a new local state (item, loopState, localState) => { double value = item.PerformComputation(); return System.Math.Min(localState, value); }, // Finally, we provide an Action<TLocal>, to "merge" results together localState => { // This requires locking, but it's only once per used thread lock(syncObj) min = System.Math.Min(min, localState); } ); Although this is a bit more complicated than the previous version, it is now both thread-safe, and has minimal locking.  This same approach can be used by Parallel.For, although now, it’s Parallel.For<TLocal>.  When working with Parallel.For<TLocal>, you use the same triplet of delegates, with the same purpose and results. Also, many times, you can completely avoid locking by using a method of the Interlocked class to perform the final aggregation in an atomic operation.  The MSDN example demonstrating this same technique using Parallel.For uses the Interlocked class instead of a lock, since they are doing a sum operation on a long variable, which is possible via Interlocked.Add. By taking advantage of local state, we can use the Parallel class methods to parallelize algorithms such as aggregation, which, at first, may seem like poor candidates for parallelization.  Doing so requires careful consideration, and often requires a slight redesign of the algorithm, but the performance gains can be significant if handled in a way to avoid excessive synchronization.

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  • Con Oracle l’Azienda Sanitaria della Provincia di Trento vince l'HR Innovation Award

    - by Lara Ermacora
    Il 14 giugno, si è tenuto il Convegno di presentazione dei risultati della Ricerca 2011 dell'Osservatorio HR Innovation Practice della School of Management del Politecnico di Milano. La Ricerca ha coinvolto 108 Direttori HR delle più importanti aziende operanti in Italia con l'obiettivo di comprendere l'evoluzione dei modelli organizzativi e promuovere l'innovazione dei processi di gestione e sviluppo delle Risorse Umane attraverso l'utilizzo di nuove tecnologie ICT. La presentazione dei risultati della Ricerca è stata seguita da una Tavola Rotonda a cui hanno partecipato i referenti di alcune delle principali aziende che offrono servizi e soluzioni in ambito HR e dalla consegna dei Premi “HR Innovation Award”, un’importante occasione di confronto su casi di eccellenza nell’innovazione dei processi HR . L’Azienda per i Servizi Sanitari di Trento (APSS) ha ricevuto il premio HR Innovation Award nella categoria “Valutazione delle prestazioni e gestione delle carriere”. Riconoscimento conseguito grazie al progetto di miglioramento della gestione del personale portato avanti facendo leva su Oracle PeopleSoft HCM (Human Capital Management) , la soluzione applicativa integrata di Oracle a supporto della direzione risorse umane. Il progetto nasce da una chiara esigenza dell'azienda sanitaria ad utilizzare un sistema applicativo che consentisse di migliorare i processi di gestione delle risorse umane fornendo una visione univoca delle informazioni relative a ciascun dipendente, contrariamente a quanto accadeva in passato. La scelta è caduta su Oracle Peoplesoft HCM per varie motivazioni. Prima di tutto perchè si tratta di una piattaforma unica e integrata che permette una gestione del personale snella. Questo avviene soprattutto perchè la piattaforma, ricostruendo la soria di ciascun dipendente, lo storico delle sue valutazioni e un quadro chiaro delle gerarchie aziendali, mette l’individuo al centro del sistema e consente di sviluppare assetti organizzativi e modalità operative in grado di garantire il collegamento tra tutte le fasi del processo di gestione delle risorse umane. Per maggiori informazioni sul progetto ecco una breve intervista di cui aveva già parlato ad Ettore Turra , responsabile del programma Sviluppo Risorse Umane APPS Trento:

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  • How do I align my partition table properly?

    - by Jorge Castro
    I am in the process of building my first RAID5 array. I've used mdadm to create the following set up: root@bondigas:~# mdadm --detail /dev/md1 /dev/md1: Version : 00.90 Creation Time : Wed Oct 20 20:00:41 2010 Raid Level : raid5 Array Size : 5860543488 (5589.05 GiB 6001.20 GB) Used Dev Size : 1953514496 (1863.02 GiB 2000.40 GB) Raid Devices : 4 Total Devices : 4 Preferred Minor : 1 Persistence : Superblock is persistent Update Time : Wed Oct 20 20:13:48 2010 State : clean, degraded, recovering Active Devices : 3 Working Devices : 4 Failed Devices : 0 Spare Devices : 1 Layout : left-symmetric Chunk Size : 64K Rebuild Status : 1% complete UUID : f6dc829e:aa29b476:edd1ef19:85032322 (local to host bondigas) Events : 0.12 Number Major Minor RaidDevice State 0 8 16 0 active sync /dev/sdb 1 8 32 1 active sync /dev/sdc 2 8 48 2 active sync /dev/sdd 4 8 64 3 spare rebuilding /dev/sde While that's going I decided to format the beast with the following command: root@bondigas:~# mkfs.ext4 /dev/md1p1 mke2fs 1.41.11 (14-Mar-2010) /dev/md1p1 alignment is offset by 63488 bytes. This may result in very poor performance, (re)-partitioning suggested. Filesystem label= OS type: Linux Block size=4096 (log=2) Fragment size=4096 (log=2) Stride=16 blocks, Stripe width=48 blocks 97853440 inodes, 391394047 blocks 19569702 blocks (5.00%) reserved for the super user First data block=0 Maximum filesystem blocks=0 11945 block groups 32768 blocks per group, 32768 fragments per group 8192 inodes per group Superblock backups stored on blocks: 32768, 98304, 163840, 229376, 294912, 819200, 884736, 1605632, 2654208, 4096000, 7962624, 11239424, 20480000, 23887872, 71663616, 78675968, 102400000, 214990848 Writing inode tables: ^C 27/11945 root@bondigas:~# ^C I am unsure what to do about "/dev/md1p1 alignment is offset by 63488 bytes." and how to properly partition the disks to match so I can format it properly.

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  • Compare Your Internet Cost and Speed to Global Averages [Infographic]

    - by ETC
    Internet pricing and speed varies wildly across the world. The US, for instance, currently ranks 15th in speed but enjoys reasonably priced internet access. How reasonably priced? If you’re a US citizen you likely have an average internet access speed of 4.8 mbps and you pay a little over $3 per mbps. If you’re in Sweden, however, you likely have an 18 mbps connection and you pay a scant 63 cents per mpbs. The real envy of the internet speed Olympics by far is Japan with a mighty 61 mbps at a mere 27 cents per mbps. Hit up the link below for the full infographic (or use this local mirror if you need to dodge a firewall), then sound off in the comments with how you compare on the international scale. Internet Speeds and Costs Around the World [via Daily Infographic] Latest Features How-To Geek ETC Should You Delete Windows 7 Service Pack Backup Files to Save Space? What Can Super Mario Teach Us About Graphics Technology? Windows 7 Service Pack 1 is Released: But Should You Install It? How To Make Hundreds of Complex Photo Edits in Seconds With Photoshop Actions How to Enable User-Specific Wireless Networks in Windows 7 How to Use Google Chrome as Your Default PDF Reader (the Easy Way) Manage Your Favorite Social Accounts in Chrome and Iron with Seesmic E.T. II – Extinction [Fake Movie Sequel Video] Remastered King’s Quest Games Offer Classic Gaming on Modern Machines Compare Your Internet Cost and Speed to Global Averages [Infographic] Orbital Battle for Terra Wallpaper WizMouse Enables Mouse Over Scrolling on Any Window

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  • How to improve batching performance

    - by user4241
    Hello, I am developing a sprite based 2D game for mobile platform(s) and I'm using OpenGL (well, actually Irrlicht) to render graphics. First I implemented sprite rendering in a simple way: every game object is rendered as a quad with its own GPU draw call, meaning that if I had 200 game objects, I made 200 draw calls per frame. Of course this was a bad choice and my game was completely CPU bound because there is a little CPU overhead assosiacted in every GPU draw call. GPU stayed idle most of the time. Now, I thought I could improve performance by collecting objects into large batches and rendering these batches with only a few draw calls. I implemented batching (so that every game object sharing the same texture is rendered in same batch) and thought that my problems are gone... only to find out that my frame rate was even lower than before. Why? Well, I have 200 (or more) game objects, and they are updated 60 times per second. Every frame I have to recalculate new position (translation and rotation) for vertices in CPU (GPU on mobile platforms does not support instancing so I can't do it there), and doing this calculation 48000 per second (200*60*4 since every sprite has 4 vertices) simply seems to be too slow. What I could do to improve performance? All game objects are moving/rotating (almost) every frame so I really have to recalculate vertex positions. Only optimization that I could think of is a look-up table for rotations so that I wouldn't have to calculate them. Would point sprites help? Any nasty hacks? Anything else? Thanks.

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  • How do I align my partition table properly?

    - by Jorge Castro
    I am in the process of building my first RAID5 array. I've used mdadm to create the following set up: root@bondigas:~# mdadm --detail /dev/md1 /dev/md1: Version : 00.90 Creation Time : Wed Oct 20 20:00:41 2010 Raid Level : raid5 Array Size : 5860543488 (5589.05 GiB 6001.20 GB) Used Dev Size : 1953514496 (1863.02 GiB 2000.40 GB) Raid Devices : 4 Total Devices : 4 Preferred Minor : 1 Persistence : Superblock is persistent Update Time : Wed Oct 20 20:13:48 2010 State : clean, degraded, recovering Active Devices : 3 Working Devices : 4 Failed Devices : 0 Spare Devices : 1 Layout : left-symmetric Chunk Size : 64K Rebuild Status : 1% complete UUID : f6dc829e:aa29b476:edd1ef19:85032322 (local to host bondigas) Events : 0.12 Number Major Minor RaidDevice State 0 8 16 0 active sync /dev/sdb 1 8 32 1 active sync /dev/sdc 2 8 48 2 active sync /dev/sdd 4 8 64 3 spare rebuilding /dev/sde While that's going I decided to format the beast with the following command: root@bondigas:~# mkfs.ext4 /dev/md1p1 mke2fs 1.41.11 (14-Mar-2010) /dev/md1p1 alignment is offset by 63488 bytes. This may result in very poor performance, (re)-partitioning suggested. Filesystem label= OS type: Linux Block size=4096 (log=2) Fragment size=4096 (log=2) Stride=16 blocks, Stripe width=48 blocks 97853440 inodes, 391394047 blocks 19569702 blocks (5.00%) reserved for the super user First data block=0 Maximum filesystem blocks=0 11945 block groups 32768 blocks per group, 32768 fragments per group 8192 inodes per group Superblock backups stored on blocks: 32768, 98304, 163840, 229376, 294912, 819200, 884736, 1605632, 2654208, 4096000, 7962624, 11239424, 20480000, 23887872, 71663616, 78675968, 102400000, 214990848 Writing inode tables: ^C 27/11945 root@bondigas:~# ^C I am unsure what to do about "/dev/md1p1 alignment is offset by 63488 bytes." and how to properly partition the disks to match so I can format it properly.

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  • Magento - How to manage multiple base currencies and multiple payment gateways?

    - by Diego
    I have two requirements to satisfy, I hope someone with more experience can help me sorting them out. Multiple Base Currencies My client wants to allow visitors to place orders in whatever currency they prefer, choosing from the ones he’ll configure. Magento only supports one Base Currency, and this is, obviously, not what I need. I checked the solution involving multiple websites, but I need a customer to be registered once and stay on the same website, not to switch from one to the other and have to register/log in on each. Manage multiple Payment Gateways per currency and per payment method This is another crucial requirement, and it’s tied to the first one. My client wants to “route” payments in different currencies to different accounts. He’ll thus have one for Euro, one for USD and one for GBP. Whenever a customer pays with one of these currencies, the payment gateway has to be chosen accordingly. Additionally, the gateway should be different depending on other rules. For example, if customer pays with a Debit Card, my client will have a payment gateway configured especially for it. If customer pays with MasterCard, the gateway will be different, and so on. The complication, in this case, arises from the fact that my client uses Realex Payments and, although it would be possible for him to open multiple accounts, the Realex module expects one single gateway. In a normal scenario, we would need up to six instead: Payment with Debit Card in Euro Payment with Credit Card in Euro Payment with Debit Card in US Dollars Payment with Credit Card in US Dollars Payment with Debit Card in GB Pounds Payment with Credit Card in GB Pounds This, of course, if he doesn’t decide to accept other payment methods, such as bank transfer, which would add one more gateway per currency. Is there a way to achieve the above in Magento? I never had such complicated requirements before, and I’m a bit lost. Thanks in advance for the help.

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  • MightyMintyBoost Is a 3-in-1 Gadget Charger

    - by ETC
    If you’re looking for a versatile battery booster, this DIY 3-in-1 solar/usb/wall current charger known as the MightyMintyBoost will top of your phone, mp3 player, and other gadgets with ease. Instructables user Honus didn’t just build the MightMintyBoost to geek out and show off his electronics project skills (although it’s certainly a nifty little project to do so), he’s serious about solar power and the impact clean energy has: Apple has sold over 30 million iPodTouch/iPhone units- imagine charging all of them via solar power…. If every iPhone/iPodTouch sold was fully charged every day (averaging the battery capacity) via solar power instead of fossil fuel power we would save approximately 50.644gWh of energy, roughly equivalent to 75,965,625 lbs. of CO2 in the atmosphere per year. Granted that’s a best case scenario (assuming you can get enough sunlight per day and approximately 1.5 lbs. CO2 produced per kWh used.) Of course, that doesn’t even figure in all the other iPods, cell phones, PDAs, microcontrollers (I use it to power my Arduino projects) and other USB devices that can be powered by this charger- one little solar cell charger may not seem like it can make a difference but add all those millions of devices together and that’s a lot of energy! His MightyMintyBoost is a battery booster for devices that can charge via USB and it accepts incoming current from the solar panel on top (or, on cloudy days can be charged via a wall charger or the USB port on your computer). Hit up the link below to see his full build guide and create your own MightyMintyBoost. MightyMintyBoost [Instructables] Latest Features How-To Geek ETC Internet Explorer 9 RC Now Available: Here’s the Most Interesting New Stuff Here’s a Super Simple Trick to Defeating Fake Anti-Virus Malware How to Change the Default Application for Android Tasks Stop Believing TV’s Lies: The Real Truth About "Enhancing" Images The How-To Geek Valentine’s Day Gift Guide Inspire Geek Love with These Hilarious Geek Valentines MyPaint is an Open-Source Graphics App for Digital Painters Can the Birds and Pigs Really Be Friends in the End? [Angry Birds Video] Add the 2D Version of the New Unity Interface to Ubuntu 10.10 and 11.04 MightyMintyBoost Is a 3-in-1 Gadget Charger Watson Ties Against Human Jeopardy Opponents Peaceful Tropical Cavern Wallpaper

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  • Big Data Appliance X4-2 Release Announcement

    - by Jean-Pierre Dijcks
    Today we are announcing the release of the 3rd generation Big Data Appliance. Read the Press Release here. Software Focus The focus for this 3rd generation of Big Data Appliance is: Comprehensive and Open - Big Data Appliance now includes all Cloudera Software, including Back-up and Disaster Recovery (BDR), Search, Impala, Navigator as well as the previously included components (like CDH, HBase and Cloudera Manager) and Oracle NoSQL Database (CE or EE). Lower TCO then DIY Hadoop Systems Simplified Operations while providing an open platform for the organization Comprehensive security including the new Audit Vault and Database Firewall software, Apache Sentry and Kerberos configured out-of-the-box Hardware Update A good place to start is to quickly review the hardware differences (no price changes!). On a per node basis the following is a comparison between old and new (X3-2) hardware: Big Data Appliance X3-2 Big Data Appliance X4-2 CPU 2 x 8-Core Intel® Xeon® E5-2660 (2.2 GHz) 2 x 8-Core Intel® Xeon® E5-2650 V2 (2.6 GHz) Memory 64GB 64GB Disk 12 x 3TB High Capacity SAS 12 x 4TB High Capacity SAS InfiniBand 40Gb/sec 40Gb/sec Ethernet 10Gb/sec 10Gb/sec For all the details on the environmentals and other useful information, review the data sheet for Big Data Appliance X4-2. The larger disks give BDA X4-2 33% more capacity over the previous generation while adding faster CPUs. Memory for BDA is expandable to 512 GB per node and can be done on a per-node basis, for example for NameNodes or for HBase region servers, or for NoSQL Database nodes. Software Details More details in terms of software and the current versions (note BDA follows a three monthly update cycle for Cloudera and other software): Big Data Appliance 2.2 Software Stack Big Data Appliance 2.3 Software Stack Linux Oracle Linux 5.8 with UEK 1 Oracle Linux 6.4 with UEK 2 JDK JDK 6 JDK 7 Cloudera CDH CDH 4.3 CDH 4.4 Cloudera Manager CM 4.6 CM 4.7 And like we said at the beginning it is important to understand that all other Cloudera components are now included in the price of Oracle Big Data Appliance. They are fully supported by Oracle and available for all BDA customers. For more information: Big Data Appliance Data Sheet Big Data Connectors Data Sheet Oracle NoSQL Database Data Sheet (CE | EE) Oracle Advanced Analytics Data Sheet

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  • Se non ti sei unito alla Customer Experience Revolution? Il materiale è tutto qui!

    - by Silvia Valgoi
    Se ti sei perso questo interesante Executive workshop, non preoccuparti, qui puoi trovare gli interventi dei relatori.Durante l'evento Oracle, Accenture ed il professor Enrico Finzi hanno condiviso l'approccio alla Customer Experience vista come strategia per dare vita a processi più completi ed innovativi, per generare e gestire l’interazione con i consumatori, su tutti i canali. E' stato un momento importante per: comprendere perché la Customer Experience è diventata la componente più importante e strategica del tuo business scoprire come la Customer Experience accelleri l’acquisizione di nuovi clienti, incrementi la fidelizzazione ad un brand/prodotto/servizio, migliori l’efficienza operativa e sostenga le vendite conoscere come le soluzioni di Customer Experience possono aiutare le aziende a far vivere questa esperienza in modo coerente, personalizzata, attraverso tutti i canali e su tutti i dispositivi, ottenendo risultati misurabile Ecco le presentazioni e i video presentati durante i lavori: &amp;lt;p&amp;gt; &amp;lt;/p&amp;gt; Oracle Customer Experience - Empowering People. Powering Brands - Armando Janigro, Sales Development Manager, Oracle         How to win with Customer Experience - Nadia Dallafiore, Senior Manager CRM Retail  Accenture   Customer Experience e selezione Darwiniana della marca - Enrico Finzi, Sociologo, Presidente AstraRicerche   Engage.Win.Develop.Keep LinkedIn: Customer Concepts Exchange Facebook: Oracle Customer Experience

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  • Parallel Classloading Revisited: Fully Concurrent Loading

    - by davidholmes
    Java 7 introduced support for parallel classloading. A description of that project and its goals can be found here: http://openjdk.java.net/groups/core-libs/ClassLoaderProposal.html The solution for parallel classloading was to add to each class loader a ConcurrentHashMap, referenced through a new field, parallelLockMap. This contains a mapping from class names to Objects to use as a classloading lock for that class name. This was then used in the following way: protected Class loadClass(String name, boolean resolve) throws ClassNotFoundException { synchronized (getClassLoadingLock(name)) { // First, check if the class has already been loaded Class c = findLoadedClass(name); if (c == null) { long t0 = System.nanoTime(); try { if (parent != null) { c = parent.loadClass(name, false); } else { c = findBootstrapClassOrNull(name); } } catch (ClassNotFoundException e) { // ClassNotFoundException thrown if class not found // from the non-null parent class loader } if (c == null) { // If still not found, then invoke findClass in order // to find the class. long t1 = System.nanoTime(); c = findClass(name); // this is the defining class loader; record the stats sun.misc.PerfCounter.getParentDelegationTime().addTime(t1 - t0); sun.misc.PerfCounter.getFindClassTime().addElapsedTimeFrom(t1); sun.misc.PerfCounter.getFindClasses().increment(); } } if (resolve) { resolveClass(c); } return c; } } Where getClassLoadingLock simply does: protected Object getClassLoadingLock(String className) { Object lock = this; if (parallelLockMap != null) { Object newLock = new Object(); lock = parallelLockMap.putIfAbsent(className, newLock); if (lock == null) { lock = newLock; } } return lock; } This approach is very inefficient in terms of the space used per map and the number of maps. First, there is a map per-classloader. As per the code above under normal delegation the current classloader creates and acquires a lock for the given class, checks if it is already loaded, then asks its parent to load it; the parent in turn creates another lock in its own map, checks if the class is already loaded and then delegates to its parent and so on till the boot loader is invoked for which there is no map and no lock. So even in the simplest of applications, you will have two maps (in the system and extensions loaders) for every class that has to be loaded transitively from the application's main class. If you knew before hand which loader would actually load the class the locking would only need to be performed in that loader. As it stands the locking is completely unnecessary for all classes loaded by the boot loader. Secondly, once loading has completed and findClass will return the class, the lock and the map entry is completely unnecessary. But as it stands, the lock objects and their associated entries are never removed from the map. It is worth understanding exactly what the locking is intended to achieve, as this will help us understand potential remedies to the above inefficiencies. Given this is the support for parallel classloading, the class loader itself is unlikely to need to guard against concurrent load attempts - and if that were not the case it is likely that the classloader would need a different means to protect itself rather than a lock per class. Ultimately when a class file is located and the class has to be loaded, defineClass is called which calls into the VM - the VM does not require any locking at the Java level and uses its own mutexes for guarding its internal data structures (such as the system dictionary). The classloader locking is primarily needed to address the following situation: if two threads attempt to load the same class, one will initiate the request through the appropriate loader and eventually cause defineClass to be invoked. Meanwhile the second attempt will block trying to acquire the lock. Once the class is loaded the first thread will release the lock, allowing the second to acquire it. The second thread then sees that the class has now been loaded and will return that class. Neither thread can tell which did the loading and they both continue successfully. Consider if no lock was acquired in the classloader. Both threads will eventually locate the file for the class, read in the bytecodes and call defineClass to actually load the class. In this case the first to call defineClass will succeed, while the second will encounter an exception due to an attempted redefinition of an existing class. It is solely for this error condition that the lock has to be used. (Note that parallel capable classloaders should not need to be doing old deadlock-avoidance tricks like doing a wait() on the lock object\!). There are a number of obvious things we can try to solve this problem and they basically take three forms: Remove the need for locking. This might be achieved by having a new version of defineClass which acts like defineClassIfNotPresent - simply returning an existing Class rather than triggering an exception. Increase the coarseness of locking to reduce the number of lock objects and/or maps. For example, using a single shared lockMap instead of a per-loader lockMap. Reduce the lifetime of lock objects so that entries are removed from the map when no longer needed (eg remove after loading, use weak references to the lock objects and cleanup the map periodically). There are pros and cons to each of these approaches. Unfortunately a significant "con" is that the API introduced in Java 7 to support parallel classloading has essentially mandated that these locks do in fact exist, and they are accessible to the application code (indirectly through the classloader if it exposes them - which a custom loader might do - and regardless they are accessible to custom classloaders). So while we can reason that we could do parallel classloading with no locking, we can not implement this without breaking the specification for parallel classloading that was put in place for Java 7. Similarly we might reason that we can remove a mapping (and the lock object) because the class is already loaded, but this would again violate the specification because it can be reasoned that the following assertion should hold true: Object lock1 = loader.getClassLoadingLock(name); loader.loadClass(name); Object lock2 = loader.getClassLoadingLock(name); assert lock1 == lock2; Without modifying the specification, or at least doing some creative wordsmithing on it, options 1 and 3 are precluded. Even then there are caveats, for example if findLoadedClass is not atomic with respect to defineClass, then you can have concurrent calls to findLoadedClass from different threads and that could be expensive (this is also an argument against moving findLoadedClass outside the locked region - it may speed up the common case where the class is already loaded, but the cost of re-executing after acquiring the lock could be prohibitive. Even option 2 might need some wordsmithing on the specification because the specification for getClassLoadingLock states "returns a dedicated object associated with the specified class name". The question is, what does "dedicated" mean here? Does it mean unique in the sense that the returned object is only associated with the given class in the current loader? Or can the object actually guard loading of multiple classes, possibly across different class loaders? So it seems that changing the specification will be inevitable if we wish to do something here. In which case lets go for something that more cleanly defines what we want to be doing: fully concurrent class-loading. Note: defineClassIfNotPresent is already implemented in the VM as find_or_define_class. It is only used if the AllowParallelDefineClass flag is set. This gives us an easy hook into existing VM mechanics. Proposal: Fully Concurrent ClassLoaders The proposal is that we expand on the notion of a parallel capable class loader and define a "fully concurrent parallel capable class loader" or fully concurrent loader, for short. A fully concurrent loader uses no synchronization in loadClass and the VM uses the "parallel define class" mechanism. For a fully concurrent loader getClassLoadingLock() can return null (or perhaps not - it doesn't matter as we won't use the result anyway). At present we have not made any changes to this method. All the parallel capable JDK classloaders become fully concurrent loaders. This doesn't require any code re-design as none of the mechanisms implemented rely on the per-name locking provided by the parallelLockMap. This seems to give us a path to remove all locking at the Java level during classloading, while retaining full compatibility with Java 7 parallel capable loaders. Fully concurrent loaders will still encounter the performance penalty associated with concurrent attempts to find and prepare a class's bytecode for definition by the VM. What this penalty is depends on the number of concurrent load attempts possible (a function of the number of threads and the application logic, and dependent on the number of processors), and the costs associated with finding and preparing the bytecodes. This obviously has to be measured across a range of applications. Preliminary webrevs: http://cr.openjdk.java.net/~dholmes/concurrent-loaders/webrev.hotspot/ http://cr.openjdk.java.net/~dholmes/concurrent-loaders/webrev.jdk/ Please direct all comments to the mailing list [email protected].

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  • Data Pump: Consistent Export?

    - by Mike Dietrich
    Ouch ... I have to admit as I did say in several workshops in the past weeks that a data pump export with expdp is per se consistent. Well ... I thought it is ... but it's not. Thanks to a customer who is doing a large unicode migration at the moment. We were discussing parameters in the expdp's par file. And I did ask my colleagues after doing some research on MOS. And here are the results of my "research": MOS Note 377218.1 has a nice example showing a data pump export of a partitioned table with DELETEs on that table as inconsistent Background:Back in the old 9i days when Data Pump was designed flashback technology wasn't as popular and well known as today - and UNDO usage was the major concern as a consistent per default export would have heavily relied on UNDO. That's why - similar to good ol' exp - the export won't operate per default in consistency mode To get a consistent data pump export with expdp you'll have to set: FLASHBACK_TIME=SYSTIMESTAMPin your parameter file. Then it will be consistent according to the timestamp when the process has been started. You could use FLASHBACK_SCN instead and determine the SCN beforehand if you'd like to be exact. So sorry if I had proclaimed a feature which unfortunately is not there by default - Mike

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  • NHibernate Tools: Visual NHibernate

    - by Ricardo Peres
    You probably know that I’m a big fan of Slyce Software’s Visual NHibernate. To me, it is the best tool for generating your entities and mappings from an existing database (it also allows you to go the other way, but I honestly have never used it that way). What I like most about it: Great support: folks at Slyce always listen to your suggestions, give you feedback in a timely manner, and I was even lucky enough to have some of my suggestions implemented! The templating engine, which is very powerful, and more user-friendly than, for example, MyGeneration’s; one of the included templates is Sharp Architecture; Advanced model validations: it even warns you about having lazy properties declared in non-lazy entities; Integration with NHibernate Validator and generation of validation rules automatically based on the database, or on user-defined model settings; The designer: they opted for not displaying all entities in a single screen, which I think was a good decision; has support for all inheritance strategies (table per class hierarchy, table per class, table per concrete class); Generation of FluentNHibernate mappings as well as hbm.xml. I could name others, but… why don’t you see for yourself? There is a demo version available for downloading. By the way, I am in no way related to Slyce, I just happen to like their software!

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  • Introducing Oracle Multitenant

    - by OracleMultitenant
    0 0 1 1142 6510 Oracle Corporation 54 15 7637 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-fareast-language:JA;} The First Database Designed for the Cloud Today Oracle announced the general availability (GA) of Oracle Database 12c, the first database designed for the Cloud. Oracle Multitenant, new with Oracle Database 12c, is a key component of this – a new architecture for consolidating databases and simplifying operations in the Cloud. With this, the inaugural post in the Multitenant blog, my goal is to start the conversation about Oracle Multitenant. We are very proud of this new architecture, which we view as a major advance for Oracle. Customers, partners and analysts who have had previews are very excited about its capabilities and its flexibility. This high level review of Oracle Multitenant will touch on our design considerations and how we re-architected our database for the cloud. I’ll briefly describe our new multitenant architecture and explain it’s key benefits. Finally I’ll mention some of the major use cases we see for Oracle Multitenant. Industry Trends We always start by talking to our customers about the pressures and challenges they’re facing and what trends they’re seeing in the industry. Some things don’t change. They face the same pressures and the same requirements as ever: Pressure to do more with less; be faster, leaner, cheaper, and deliver services 24/7. Big companies have achieved scale. Now they want to realize economies of scale. As ever, DBAs are faced with the challenges of patching and upgrading large numbers of databases, and provisioning new ones.  Requirements are familiar: Performance, scalability, reliability and high availability are non-negotiable. They need ever more security in this threatening climate. There’s no time to stop and retool with new applications. What’s new are the trends. These are the techniques to use to respond to these pressures within the constraints of the requirements. With the advent of cloud computing and availability of massively powerful servers – even engineered systems such as Exadata – our customers want to consolidate many applications into fewer larger servers. There’s a move to standardized services – even self-service. Consolidation Consolidation is not new; companies have tried various different approaches to consolidation of databases in the cloud. One approach is to partition a powerful server between several virtual machines, one per application. A downside of this is that you have the resource and management overheads of OS and RDBMS per VM – that is, per application. Another is that you have replaced physical sprawl with virtual sprawl and virtual sprawl is still expensive to manage. In the dedicated database model, we have a single physical server supporting multiple databases, one per application. So there’s a shared OS overhead, but RDBMS process and memory overhead are replicated per application. Let's think about our traditional Oracle Database architecture. Every time we create a database, be it a production database, a development or a test database, what do we do? We create a set of files, we allocate a bunch of memory for managing the data, and we kick off a series of background processes. This is replicated for every one of the databases that we create. As more and more databases are fired up, these replicated overheads quickly consume the available server resources and this limits the number of applications we can run on any given server. In Oracle Database 11g and earlier the highest degree of consolidation could be achieved by what we call schema consolidation. In this model we have one big server with one big database. Individual applications are installed in separate schemas or table-owners. Database overheads are shared between all applications, which affords maximum consolidation. The shortcomings are that application changes are often required. There is no tenant isolation. One bad apple can spoil the whole batch. New Architecture & Benefits In Oracle Database 12c, we have a new multitenant architecture, featuring pluggable databases. This delivers all the resource utilization advantages of schema consolidation with none of the downsides. There are two parts to the term “pluggable database”: "pluggable", which is new, and "database", which is familiar.  Before we get to the exciting new stuff let’s discuss what hasn’t changed. A pluggable database is a fully functional Oracle database. It’s not watered down in any way. From the perspective of an application or an end user it hasn’t changed at all. This is very important because it means that no application changes are required to adopt this new architecture. There are many thousands of applications built on Oracle databases and they are all ready to run on Oracle Multitenant. So we have these self-contained pluggable databases (PDBs), and as their name suggests, they are plugged into a multitenant container database (CDB). The CDB behaves as a single database from the operations point of view. Very much as we had with the schema consolidation model, we only have a single set of Oracle background processes and a single, shared database memory requirement. This gives us very high consolidation density, which affords maximum reduction in capital expenses (CapEx). By performing management operations at the CDB level – “managing many as one” – we can achieve great reductions in operating expenses (OpEx) as well, but we retain granular control where appropriate. Furthermore, the “pluggability” capability gives us portability and this adds a tremendous amount of agility. We can simply unplug a PDB from one CDB and plug it into another CDB, for example to move it from one SLA tier to another. I'll explore all these new capabilities in much more detail in a future posting.  Use Cases We can identify a number of use cases for Oracle Multitenant. Here are a few of the major ones. 0 0 1 113 650 Oracle Corporation 5 1 762 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-fareast-language:JA;} Development / Testing where individual engineers need rapid provisioning and recycling of private copies of a few "master test databases" Consolidation of disparate applications using fewer, more powerful servers Software as a Service deploying separate copies of identical applications to individual tenants Database as a Service typically self-service provisioning of databases on the private cloud Application Distribution from ISV / Installation by Customer Eliminating many typical installation steps (create schema, import seed data, import application code PL/SQL…) - just plug in a PDB! High volume data distribution literally via disk drives in envelopes distributed by truck! - distribution of things like GIS or MDM master databases …various others! Benefits Previous approaches to consolidation have involved a trade-off between reductions in Capital Expenses (CapEx) and Operating Expenses (OpEx), and they’ve usually come at the expense of agility. With Oracle Multitenant you can have your cake and eat it: Minimize CapEx More Applications per server Minimize OpEx Manage many as one Standardized procedures and services Rapid provisioning Maximize Agility Cloning for development and testing Portability through pluggability Scalability with RAC Ease of Adoption Applications run unchanged It’s a pure deployment choice. Neither the database backend nor the application needs to be changed. In future postings I’ll explore various aspects in more detail. However, if you feel compelled to devour everything you can about Oracle Multitenant this very minute, have no fear. Visit the Multitenant page on OTN and explore the various resources we have available there. Among these, Oracle Distinguished Product Manager Bryn Llewellyn has written an excellent, thorough, and exhaustively detailed White Paper about Oracle Multitenant, which is available here.  Follow me  I tweet @OraclePDB #OracleMultitenant

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  • How do I backup my customer's data?

    - by marcamillion
    If you run a SaaS app, or work on one, I would love to hear from you. Where the safety and security of your customer's data is paramount, how do you secure it and back it up? I would love to know your main host (e.g. Heroku, Engine Yard, Rackspace, MediaTemple, etc.) and who you use for your backup. Be as detailed as possible - e.g. a quick overview of your service and the data you store (images for instance), what happens with the images when the user uploads them (e.g. they go to your Linode VPS, and posted to the site for them to see - then they are automatically sent to AWS or wherever, then once a week they are backed up to tape by the managed hosting provider, and you also back them up to your house/office). If you could also give some idea as to what the unit cost (per GB/per user/per month) of storage is - on average, I would really appreciate that. Getting ready to launch my app, and I would love to get some more perspective on the nitty gritty details involved. Thanks!

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  • How to customize web-app (pages and UI) for different customers

    - by demoncodemonkey
    We have an ASP.NET web-application which has become difficult to maintain, and I'm looking for ideas on how to redesign it. It's an employee administration system which can be highly customized for each of our customers. Let me explain how it works now: On the default page we have a menu where a user can select a task, such as Create Employee or View Timesheet. I'll use Create Employee as an example. When a user selects Create Employee from the menu, an ASPX page is loaded which contains a dynamically loaded usercontrol for the selected menuitem, e.g. for Create Employee this would be AddEmployee.ascx If the user clicks Save on the control, it navigates to the default page. Some menuitems involve multiple steps, so if the user clicks Next on a multi-step flow then it will navigate to the next page in the flow, and so on until it reaches the final step, where clicking Save navigates to the default page. Some customers may require an extra step in the Create Employee flow (e.g. SecurityClearance.ascx) but others may not. Different customers may use the same ASCX usercontrol, so in the AddEmployee.OnInit we can customize the fields for that customer, i.e. making certain fields hidden or readonly or mandatory. The following things are customizable per customer: Menu items Steps in each flow (ascx control names) Hidden fields in each ascx Mandatory fields in each ascx Rules relating to each ascx, which allows certain logic to be used in the code for that customer The customizations are held in a huge XML file per customer, which could be 7500 lines long. Is there any framework or rules-engine that we could use to customize our application in this way? How do other applications manage customizations per customer?

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  • AdSense (reports) and custom channels

    - by RobbertT
    Please help me to further understand custom channels. As Google says it is a way to map your ads, but I still have a few questions: Is it correct that a single custom channel per 1 ad is not very useful, since you can specify Ad blocks in the AdSense reports? I have multiple Ads in multiple custom channels. After this I created 1 custom channel and added all the ads to it. I made this channel targetable, so people can target through this channel on all ads at once. Is this a good way to do it? In other words, is it possible to have ads in multiple custom channels (without targeting, just for analyzing) and then create 1 custom channel with targeting that embraces all the (desired) ads? Why is it not possible for me to analyze custom channels (or ad blocks & formats) per site in the Adsense (reports). Or am I doing something wrong? If not, I have to create different custom channels per site to see how certain ads are doing on a site level?

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  • Web hosting company basically forces me to use their domain name [closed]

    - by Jinx
    I've recently stumbled upon an unusual problem with one of hosting companies called giga-international.com. Anyway, I've ordered com.hr domain from Croatian domain name registration company, and my client insisted on using this host provider as couple of his friends already are hosted with them. I thought something was fishy when the first result on Google for Giga International was this little forum rant instead of their webpage. When I was checking their services they listed many features etc... space available, bandwidth etc. I just wanted to check how much ram do I get for my PHP scripts so I emailed them, and they told me that was company secret. Seriously? Anyway, since my client still insisted on hosting with them I've bought their Webspace package. During registration I had to choose free domain name because I couldn't advance registration without it. Nowhere was said, not even in general terms and conditions that I wouldn't be able to change that domain name. At least not for double the price of domain name per year. They said I can either move my domain name over to them (and pay them domain registration), or pay them 1 Euro per month for managing a DNS entry. On any previous hosting solution I was able to manage my domain names just by pointing my domain to their name servers, and this is something completely new and absurd for me. They also said that usual approach is not possible because of security and hardware limitations. I'd like to know what you guys think about this case, and should I report, and where should I report this case. In short. They forced me to register free domain name which doesn't suit my needs in order to register for their webspace package, and refuse to change domain name for my account until I either transfer domain to them or pay them DNS management which costs double the price of the domain name per year.

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  • Is it better to have multiple domains for cities or one single TLD?

    - by Brett
    I make websites for small businesses, and for some reason business owners love to have several domains with the same website but the TLD containing the city name. For example: 1. smallbizname.com 2. clevelandsmallbizname.com 3. columbussmallbizname.com 4. cincinnatismallbizname.com ... and so on. I've seen questions about localization per country aspects, but this is a much smaller scale, so I don't think the same rules apply. The problem I have is the companies never want to write separate content per domain, just have the same website hosted several times at each domain. I feel this probably hurts SEO for two reasons: 1. Traffic gets scattered throughout domains, could be boosting just one domain. 2. Duplicate content penalty because the content is identical. My question boils down to this... Should I redirect all the city domains to the main business name domain, or does having these separate sites help to rank better per city? And if they are redirected, how does google rank the redirects? Thanks for any input on this issue!!

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  • How to develop a Windows 8 app in 30 days!

    - by Scott Spradlin
    Begin your 30-day journey to create a Windows Store style app. Sign up to get started and receive: Insider tips and tricks on Windows 8 application development. Personal on-the-phone access to a Windows 8 architect*. An exclusive one-on-one Windows Store design consultation*. An opportunity to get expert help from a Microsoft Services Engineer at an App Excellence Lab. Sign up today and get started. Your new Windows 8 app could be mere days away. * Offer good only to legal residents in the 50 United States & D.C., age 18 or older to hobbyists, professionals or developers in the field of software tech who sign up for building a Windows 8 application on www.generationapp.com. Offer limited to 250 design consultations per month and 500 technical review consultations per month, on a first come first served basis. Limit of one session of each offer type per person. This offer is non-transferable and cannot be combined with any other offer. This offer ends when supplies are exhausted, and is not redeemable for cash.

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  • Server Setups for Agencies [closed]

    - by styks1987
    We are considering consolidating our server administration by cutting down on the number of systems we currently use to manage all our websites(~65 websites). Currently we have a testing server and 3 production servers. (2 - cherokee(linode), 1 - apache (mt)) We don't have a dedicated server admin, so I am stuck with managing all these servers, and as a developer, I don't want to deal with all the server hassle. So my main goal is to cut down on the time spent messing with the servers. We have looked at Pagoda Box and AppFog as possibilities. I am not sure if Pagoda Box would be cost effective. With 65+ websites we may end up paying anywhere from 0 to $50+ per website per month. Right now we page about $250 per month for the 4 VPS servers mentioned above. We already use Capistrano for deployment. I have the opportunity to completely overhaul the entire setup and I would like some feedback on where you found your information for large scale server management or how you currently do it. Articles are welcome. In summary: What is new (past 2 years) in simple server management arena? If you work at an agency or have had agency experience, how do/did you manage your sites? a. What is the level of effort for SSL, new site setup, database management, and extension management. b. How did you handle datacenter outages. Anyone with Pagoda Box experience, do you like it and did you have problems with Wordpress, Cakephp, Drupal, Expression Engine or Magento? a. Is it expensive for you? b. How has server uptime been? Your direction and comments are greatly appreciated.

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  • Why most people change from being a contractor to full time at my companies, but not the other way around?

    - by ????
    I have seen most people changed from being a contractor to being a full time employee, but not the other way around. And that happened in startups that had maybe 20% chance of IPO or being acquired, and another that had maybe a 50% chance. As far as I know, the rate (even for a 3 year experience graphics designer, or a programmer), can be $75 to $80 an hour. While a programmer with 15 years of experience may get $120,000 per year. So, the programmer with 15 years of programming experience earns $10,000 per month. At the same time, the programmer with 3 year of experience or the graphics designer will get $14,000 per month ($80 x 22 days x 8 hours). I know I have to buy my own insurance, but I can't imagine buying those for $4,000 each month... maybe $200, $300 at most. I probably need to pay Social Security (FICA) both way (myself and as self-employed = $210 x 2), but still, each month there will be extra $3,000 of income. So is the above calculation correct? But most often, I do see contractors wanting or becoming full time, but not full time employees becoming a contractor. Does somebody know what the reason is?

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  • How to find and fix performance problems in ORM powered applications

    - by FransBouma
    Once in a while we get requests about how to fix performance problems with our framework. As it comes down to following the same steps and looking into the same things every single time, I decided to write a blogpost about it instead, so more people can learn from this and solve performance problems in their O/R mapper powered applications. In some parts it's focused on LLBLGen Pro but it's also usable for other O/R mapping frameworks, as the vast majority of performance problems in O/R mapper powered applications are not specific for a certain O/R mapper framework. Too often, the developer looks at the wrong part of the application, trying to fix what isn't a problem in that part, and getting frustrated that 'things are so slow with <insert your favorite framework X here>'. I'm in the O/R mapper business for a long time now (almost 10 years, full time) and as it's a small world, we O/R mapper developers know almost all tricks to pull off by now: we all know what to do to make task ABC faster and what compromises (because there are almost always compromises) to deal with if we decide to make ABC faster that way. Some O/R mapper frameworks are faster in X, others in Y, but you can be sure the difference is mainly a result of a compromise some developers are willing to deal with and others aren't. That's why the O/R mapper frameworks on the market today are different in many ways, even though they all fetch and save entities from and to a database. I'm not suggesting there's no room for improvement in today's O/R mapper frameworks, there always is, but it's not a matter of 'the slowness of the application is caused by the O/R mapper' anymore. Perhaps query generation can be optimized a bit here, row materialization can be optimized a bit there, but it's mainly coming down to milliseconds. Still worth it if you're a framework developer, but it's not much compared to the time spend inside databases and in user code: if a complete fetch takes 40ms or 50ms (from call to entity object collection), it won't make a difference for your application as that 10ms difference won't be noticed. That's why it's very important to find the real locations of the problems so developers can fix them properly and don't get frustrated because their quest to get a fast, performing application failed. Performance tuning basics and rules Finding and fixing performance problems in any application is a strict procedure with four prescribed steps: isolate, analyze, interpret and fix, in that order. It's key that you don't skip a step nor make assumptions: these steps help you find the reason of a problem which seems to be there, and how to fix it or leave it as-is. Skipping a step, or when you assume things will be bad/slow without doing analysis will lead to the path of premature optimization and won't actually solve your problems, only create new ones. The most important rule of finding and fixing performance problems in software is that you have to understand what 'performance problem' actually means. Most developers will say "when a piece of software / code is slow, you have a performance problem". But is that actually the case? If I write a Linq query which will aggregate, group and sort 5 million rows from several tables to produce a resultset of 10 rows, it might take more than a couple of milliseconds before that resultset is ready to be consumed by other logic. If I solely look at the Linq query, the code consuming the resultset of the 10 rows and then look at the time it takes to complete the whole procedure, it will appear to me to be slow: all that time taken to produce and consume 10 rows? But if you look closer, if you analyze and interpret the situation, you'll see it does a tremendous amount of work, and in that light it might even be extremely fast. With every performance problem you encounter, always do realize that what you're trying to solve is perhaps not a technical problem at all, but a perception problem. The second most important rule you have to understand is based on the old saying "Penny wise, Pound Foolish": the part which takes e.g. 5% of the total time T for a given task isn't worth optimizing if you have another part which takes a much larger part of the total time T for that same given task. Optimizing parts which are relatively insignificant for the total time taken is not going to bring you better results overall, even if you totally optimize that part away. This is the core reason why analysis of the complete set of application parts which participate in a given task is key to being successful in solving performance problems: No analysis -> no problem -> no solution. One warning up front: hunting for performance will always include making compromises. Fast software can be made maintainable, but if you want to squeeze as much performance out of your software, you will inevitably be faced with the dilemma of compromising one or more from the group {readability, maintainability, features} for the extra performance you think you'll gain. It's then up to you to decide whether it's worth it. In almost all cases it's not. The reason for this is simple: the vast majority of performance problems can be solved by implementing the proper algorithms, the ones with proven Big O-characteristics so you know the performance you'll get plus you know the algorithm will work. The time taken by the algorithm implementing code is inevitable: you already implemented the best algorithm. You might find some optimizations on the technical level but in general these are minor. Let's look at the four steps to see how they guide us through the quest to find and fix performance problems. Isolate The first thing you need to do is to isolate the areas in your application which are assumed to be slow. For example, if your application is a web application and a given page is taking several seconds or even minutes to load, it's a good candidate to check out. It's important to start with the isolate step because it allows you to focus on a single code path per area with a clear begin and end and ignore the rest. The rest of the steps are taken per identified problematic area. Keep in mind that isolation focuses on tasks in an application, not code snippets. A task is something that's started in your application by either another task or the user, or another program, and has a beginning and an end. You can see a task as a piece of functionality offered by your application.  Analyze Once you've determined the problem areas, you have to perform analysis on the code paths of each area, to see where the performance problems occur and which areas are not the problem. This is a multi-layered effort: an application which uses an O/R mapper typically consists of multiple parts: there's likely some kind of interface (web, webservice, windows etc.), a part which controls the interface and business logic, the O/R mapper part and the RDBMS, all connected with either a network or inter-process connections provided by the OS or other means. Each of these parts, including the connectivity plumbing, eat up a part of the total time it takes to complete a task, e.g. load a webpage with all orders of a given customer X. To understand which parts participate in the task / area we're investigating and how much they contribute to the total time taken to complete the task, analysis of each participating task is essential. Start with the code you wrote which starts the task, analyze the code and track the path it follows through your application. What does the code do along the way, verify whether it's correct or not. Analyze whether you have implemented the right algorithms in your code for this particular area. Remember we're looking at one area at a time, which means we're ignoring all other code paths, just the code path of the current problematic area, from begin to end and back. Don't dig in and start optimizing at the code level just yet. We're just analyzing. If your analysis reveals big architectural stupidity, it's perhaps a good idea to rethink the architecture at this point. For the rest, we're analyzing which means we collect data about what could be wrong, for each participating part of the complete application. Reviewing the code you wrote is a good tool to get deeper understanding of what is going on for a given task but ultimately it lacks precision and overview what really happens: humans aren't good code interpreters, computers are. We therefore need to utilize tools to get deeper understanding about which parts contribute how much time to the total task, triggered by which other parts and for example how many times are they called. There are two different kind of tools which are necessary: .NET profilers and O/R mapper / RDBMS profilers. .NET profiling .NET profilers (e.g. dotTrace by JetBrains or Ants by Red Gate software) show exactly which pieces of code are called, how many times they're called, and the time it took to run that piece of code, at the method level and sometimes even at the line level. The .NET profilers are essential tools for understanding whether the time taken to complete a given task / area in your application is consumed by .NET code, where exactly in your code, the path to that code, how many times that code was called by other code and thus reveals where hotspots are located: the areas where a solution can be found. Importantly, they also reveal which areas can be left alone: remember our penny wise pound foolish saying: if a profiler reveals that a group of methods are fast, or don't contribute much to the total time taken for a given task, ignore them. Even if the code in them is perhaps complex and looks like a candidate for optimization: you can work all day on that, it won't matter.  As we're focusing on a single area of the application, it's best to start profiling right before you actually activate the task/area. Most .NET profilers support this by starting the application without starting the profiling procedure just yet. You navigate to the particular part which is slow, start profiling in the profiler, in your application you perform the actions which are considered slow, and afterwards you get a snapshot in the profiler. The snapshot contains the data collected by the profiler during the slow action, so most data is produced by code in the area to investigate. This is important, because it allows you to stay focused on a single area. O/R mapper and RDBMS profiling .NET profilers give you a good insight in the .NET side of things, but not in the RDBMS side of the application. As this article is about O/R mapper powered applications, we're also looking at databases, and the software making it possible to consume the database in your application: the O/R mapper. To understand which parts of the O/R mapper and database participate how much to the total time taken for task T, we need different tools. There are two kind of tools focusing on O/R mappers and database performance profiling: O/R mapper profilers and RDBMS profilers. For O/R mapper profilers, you can look at LLBLGen Prof by hibernating rhinos or the Linq to Sql/LLBLGen Pro profiler by Huagati. Hibernating rhinos also have profilers for other O/R mappers like NHibernate (NHProf) and Entity Framework (EFProf) and work the same as LLBLGen Prof. For RDBMS profilers, you have to look whether the RDBMS vendor has a profiler. For example for SQL Server, the profiler is shipped with SQL Server, for Oracle it's build into the RDBMS, however there are also 3rd party tools. Which tool you're using isn't really important, what's important is that you get insight in which queries are executed during the task / area we're currently focused on and how long they took. Here, the O/R mapper profilers have an advantage as they collect the time it took to execute the query from the application's perspective so they also collect the time it took to transport data across the network. This is important because a query which returns a massive resultset or a resultset with large blob/clob/ntext/image fields takes more time to get transported across the network than a small resultset and a database profiler doesn't take this into account most of the time. Another tool to use in this case, which is more low level and not all O/R mappers support it (though LLBLGen Pro and NHibernate as well do) is tracing: most O/R mappers offer some form of tracing or logging system which you can use to collect the SQL generated and executed and often also other activity behind the scenes. While tracing can produce a tremendous amount of data in some cases, it also gives insight in what's going on. Interpret After we've completed the analysis step it's time to look at the data we've collected. We've done code reviews to see whether we've done anything stupid and which parts actually take place and if the proper algorithms have been implemented. We've done .NET profiling to see which parts are choke points and how much time they contribute to the total time taken to complete the task we're investigating. We've performed O/R mapper profiling and RDBMS profiling to see which queries were executed during the task, how many queries were generated and executed and how long they took to complete, including network transportation. All this data reveals two things: which parts are big contributors to the total time taken and which parts are irrelevant. Both aspects are very important. The parts which are irrelevant (i.e. don't contribute significantly to the total time taken) can be ignored from now on, we won't look at them. The parts which contribute a lot to the total time taken are important to look at. We now have to first look at the .NET profiler results, to see whether the time taken is consumed in our own code, in .NET framework code, in the O/R mapper itself or somewhere else. For example if most of the time is consumed by DbCommand.ExecuteReader, the time it took to complete the task is depending on the time the data is fetched from the database. If there was just 1 query executed, according to tracing or O/R mapper profilers / RDBMS profilers, check whether that query is optimal, uses indexes or has to deal with a lot of data. Interpret means that you follow the path from begin to end through the data collected and determine where, along the path, the most time is contributed. It also means that you have to check whether this was expected or is totally unexpected. My previous example of the 10 row resultset of a query which groups millions of rows will likely reveal that a long time is spend inside the database and almost no time is spend in the .NET code, meaning the RDBMS part contributes the most to the total time taken, the rest is compared to that time, irrelevant. Considering the vastness of the source data set, it's expected this will take some time. However, does it need tweaking? Perhaps all possible tweaks are already in place. In the interpret step you then have to decide that further action in this area is necessary or not, based on what the analysis results show: if the analysis results were unexpected and in the area where the most time is contributed to the total time taken is room for improvement, action should be taken. If not, you can only accept the situation and move on. In all cases, document your decision together with the analysis you've done. If you decide that the perceived performance problem is actually expected due to the nature of the task performed, it's essential that in the future when someone else looks at the application and starts asking questions you can answer them properly and new analysis is only necessary if situations changed. Fix After interpreting the analysis results you've concluded that some areas need adjustment. This is the fix step: you're actively correcting the performance problem with proper action targeted at the real cause. In many cases related to O/R mapper powered applications it means you'll use different features of the O/R mapper to achieve the same goal, or apply optimizations at the RDBMS level. It could also mean you apply caching inside your application (compromise memory consumption over performance) to avoid unnecessary re-querying data and re-consuming the results. After applying a change, it's key you re-do the analysis and interpretation steps: compare the results and expectations with what you had before, to see whether your actions had any effect or whether it moved the problem to a different part of the application. Don't fall into the trap to do partly analysis: do the full analysis again: .NET profiling and O/R mapper / RDBMS profiling. It might very well be that the changes you've made make one part faster but another part significantly slower, in such a way that the overall problem hasn't changed at all. Performance tuning is dealing with compromises and making choices: to use one feature over the other, to accept a higher memory footprint, to go away from the strict-OO path and execute queries directly onto the RDBMS, these are choices and compromises which will cross your path if you want to fix performance problems with respect to O/R mappers or data-access and databases in general. In most cases it's not a big issue: alternatives are often good choices too and the compromises aren't that hard to deal with. What is important is that you document why you made a choice, a compromise: which analysis data, which interpretation led you to the choice made. This is key for good maintainability in the years to come. Most common performance problems with O/R mappers Below is an incomplete list of common performance problems related to data-access / O/R mappers / RDBMS code. It will help you with fixing the hotspots you found in the interpretation step. SELECT N+1: (Lazy-loading specific). Lazy loading triggered performance bottlenecks. Consider a list of Orders bound to a grid. You have a Field mapped onto a related field in Order, Customer.CompanyName. Showing this column in the grid will make the grid fetch (indirectly) for each row the Customer row. This means you'll get for the single list not 1 query (for the orders) but 1+(the number of orders shown) queries. To solve this: use eager loading using a prefetch path to fetch the customers with the orders. SELECT N+1 is easy to spot with an O/R mapper profiler or RDBMS profiler: if you see a lot of identical queries executed at once, you have this problem. Prefetch paths using many path nodes or sorting, or limiting. Eager loading problem. Prefetch paths can help with performance, but as 1 query is fetched per node, it can be the number of data fetched in a child node is bigger than you think. Also consider that data in every node is merged on the client within the parent. This is fast, but it also can take some time if you fetch massive amounts of entities. If you keep fetches small, you can use tuning parameters like the ParameterizedPrefetchPathThreshold setting to get more optimal queries. Deep inheritance hierarchies of type Target Per Entity/Type. If you use inheritance of type Target per Entity / Type (each type in the inheritance hierarchy is mapped onto its own table/view), fetches will join subtype- and supertype tables in many cases, which can lead to a lot of performance problems if the hierarchy has many types. With this problem, keep inheritance to a minimum if possible, or switch to a hierarchy of type Target Per Hierarchy, which means all entities in the inheritance hierarchy are mapped onto the same table/view. Of course this has its own set of drawbacks, but it's a compromise you might want to take. Fetching massive amounts of data by fetching large lists of entities. LLBLGen Pro supports paging (and limiting the # of rows returned), which is often key to process through large sets of data. Use paging on the RDBMS if possible (so a query is executed which returns only the rows in the page requested). When using paging in a web application, be sure that you switch server-side paging on on the datasourcecontrol used. In this case, paging on the grid alone is not enough: this can lead to fetching a lot of data which is then loaded into the grid and paged there. Keep note that analyzing queries for paging could lead to the false assumption that paging doesn't occur, e.g. when the query contains a field of type ntext/image/clob/blob and DISTINCT can't be applied while it should have (e.g. due to a join): the datareader will do DISTINCT filtering on the client. this is a little slower but it does perform paging functionality on the data-reader so it won't fetch all rows even if the query suggests it does. Fetch massive amounts of data because blob/clob/ntext/image fields aren't excluded. LLBLGen Pro supports field exclusion for queries. You can exclude fields (also in prefetch paths) per query to avoid fetching all fields of an entity, e.g. when you don't need them for the logic consuming the resultset. Excluding fields can greatly reduce the amount of time spend on data-transport across the network. Use this optimization if you see that there's a big difference between query execution time on the RDBMS and the time reported by the .NET profiler for the ExecuteReader method call. Doing client-side aggregates/scalar calculations by consuming a lot of data. If possible, try to formulate a scalar query or group by query using the projection system or GetScalar functionality of LLBLGen Pro to do data consumption on the RDBMS server. It's far more efficient to process data on the RDBMS server than to first load it all in memory, then traverse the data in-memory to calculate a value. Using .ToList() constructs inside linq queries. It might be you use .ToList() somewhere in a Linq query which makes the query be run partially in-memory. Example: var q = from c in metaData.Customers.ToList() where c.Country=="Norway" select c; This will actually fetch all customers in-memory and do an in-memory filtering, as the linq query is defined on an IEnumerable<T>, and not on the IQueryable<T>. Linq is nice, but it can often be a bit unclear where some parts of a Linq query might run. Fetching all entities to delete into memory first. To delete a set of entities it's rather inefficient to first fetch them all into memory and then delete them one by one. It's more efficient to execute a DELETE FROM ... WHERE query on the database directly to delete the entities in one go. LLBLGen Pro supports this feature, and so do some other O/R mappers. It's not always possible to do this operation in the context of an O/R mapper however: if an O/R mapper relies on a cache, these kind of operations are likely not supported because they make it impossible to track whether an entity is actually removed from the DB and thus can be removed from the cache. Fetching all entities to update with an expression into memory first. Similar to the previous point: it is more efficient to update a set of entities directly with a single UPDATE query using an expression instead of fetching the entities into memory first and then updating the entities in a loop, and afterwards saving them. It might however be a compromise you don't want to take as it is working around the idea of having an object graph in memory which is manipulated and instead makes the code fully aware there's a RDBMS somewhere. Conclusion Performance tuning is almost always about compromises and making choices. It's also about knowing where to look and how the systems in play behave and should behave. The four steps I provided should help you stay focused on the real problem and lead you towards the solution. Knowing how to optimally use the systems participating in your own code (.NET framework, O/R mapper, RDBMS, network/services) is key for success as well as knowing what's going on inside the application you built. I hope you'll find this guide useful in tracking down performance problems and dealing with them in a useful way.  

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