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  • Vodacom Call Center Management on the NetBeans Platform

    - by Geertjan
    If you live in South Africa, you know about Vodacom. Vodacom is one of the dominant mobile communication companies in South Africa, and beyond, providing voice, messaging, data, and similar mobile services. Inside Vodacom there's an application named Helios, which is a call centre application that had its inception in 2009 and consists of two parts. Firstly, a web-based front-end that allows a call centre agent to service subscribers using a Google-like search on a knowledge base structured as a collection of FAQs. The web-based front-end uses plain-old HTML + CSS + a good helping of JQuery and JQueryUI. This is delivered via JSR-168 portlets running on a cluster of IBM Portal 6 servers. In turn, the portlets communicate via RMI with several back-end EJB's containing the business logic. These EJB's are deployed on a cluster of Weblogic Application Servers, version 10.3.6. The second part is a NetBeans Platform application used for maintaining and constructing the knowledge base, i.e., the back-end of the web-based front-end. Helios is also used for a number of other maintenance functions, such as access permissions, user maintenance, and news bulletins. Below, in the web-based front-end, call centre agents can enter search terms and are presented with a number of FAQs from the knowledge base. Upon selecting a FAQ article, the agent is presented with the article text, the process to guide the subscriber, system checks that display information specific to the subscriber, and links to related applications and articles: Below, you can see that applications are searchable and can be accessed using the same web-based front-end as shown above. And, as can be seen below, knowledge base FAQs are maintained using the Helios Maintenance Application, which is the Vodacom application built on the NetBeans Platform: Several thousand call centre agent user accounts are administered using the Helios Maintenance Application. Below the main FAQ page is shown, together with the About dialog: Vodacom is happy with the back-end NetBeans Platform application. However, the front-end stack runs on quite old technology. Ideally Vodacom would like to migrate the portlets to Oracle Weblogic Portal or Oracle WebCenter, but this hasn't been accomplished yet. Migrating makes sense as the rest of the application server environment consists entirely of Oracle products.

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  • Oracle Announces Availability of Oracle Exaskeleton with Extreme Scale

    - by J Swaroop
    Re-posting Bruce Tierney's original post - albeit a day late: I reckon this is Oracle's most interesting launch this year. Enjoy! The World’s First Human Scale Body Surface (HSBS) Designed to Toughen Spineless Wimps April 1, 2012 Building on the success of Oracle Exalogic, Oracle Exadata, and Oracle Exalytics, Oracle today announced the general availability of Oracle Exaskeleton, toughening up spineless wimps across the globe through the introduction of extreme scalability over the human body leveraging a revolutionary new technology called Human Scale Body Surface (HSBS). First Customer Ship (FCS) was received by the little known and mostly unsuccessful superhero Awkwardman. After applying Oracle Exaskeleton with extreme scale, he has since rebranded himself as Aquaman. Said Aquaman, “I used to feel so helpless in my skin…now I feel like…well…a highly scaled Engineered System thanks to Oracle!” Thousand of meek and mild individuals eagerly lined up outside Oracle Corporation’s Redwood Shores office to purchase the new Oracle Exaskeleton, with the hope of finally gaining the spine they never had. Unfortunately for the individuals, a bully was spotted allegedly kicking the sand covering the beaches of Redwood Shores into the still spineless Exaskeleton hopefuls. Supporting Quotes “Industry analysts are inquiring if Oracle Exaskeleton is a radical departure from Oracle’s traditional enterprise focus into new markets”, said Oracle representative Sabrina Twich, “Oracle has extensive expertise in unified backbone solutions for application infrastructures…this is simply a new port to the human body combining our Business Intelligence (BI) and RDBC (Remote Direct Brain Cell) technologies.” “With this release of Oracle Exaskeleton, Oracle has redefined scalability. Software and hardware vendors had it all wrong” said the Director of Oracle Exaskeleton, “Scalability for hardware is like…um…you know…so scale-ful. No, wait…can I say that again? I didn’t get that right…Scalability is hardware-on-demand with public and private…hybrid clouds, no…<long pause>…Scalability for… nevermind, I don’t want to be in this stupid press release anyway” Releases An upcoming Oracle Exaskeleton service pack release will include a new datasheet with an extensive library of three-letter acronyms (TLAs) as well as the introduction of more four-letter acronyms (FLAs) since technologies vendors have used up almost all of the 17,576 TLA permutations (TLAPs). About Oracle Oracle engineers hardware and software to work together in the cloud and in your data center. It would be an amazing coincidence if any of this is true in some secret Oracle lab, but I doubt it. Trademarks Really…you’re still reading this? Cool! Aquaman - First Customer Ship (FCS) - Oracle Exaskeleton

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  • JMS Step 5 - How to Create an 11g BPEL Process Which Reads a Message Based on an XML Schema from a JMS Queue

    - by John-Brown.Evans
    JMS Step 5 - How to Create an 11g BPEL Process Which Reads a Message Based on an XML Schema from a JMS Queue .jblist{list-style-type:disc;margin:0;padding:0;padding-left:0pt;margin-left:36pt} ol{margin:0;padding:0} .c12_5{vertical-align:top;width:468pt;border-style:solid;background-color:#f3f3f3;border-color:#000000;border-width:1pt;padding:5pt 5pt 5pt 5pt} .c8_5{vertical-align:top;border-style:solid;border-color:#000000;border-width:1pt;padding:5pt 5pt 0pt 5pt} .c10_5{vertical-align:top;width:207pt;border-style:solid;border-color:#000000;border-width:1pt;padding:5pt 5pt 5pt 5pt} .c14_5{vertical-align:top;border-style:solid;border-color:#000000;border-width:1pt;padding:0pt 5pt 0pt 5pt} .c21_5{background-color:#ffffff} .c18_5{color:#1155cc;text-decoration:underline} .c16_5{color:#666666;font-size:12pt} .c5_5{background-color:#f3f3f3;font-weight:bold} .c19_5{color:inherit;text-decoration:inherit} .c3_5{height:11pt;text-align:center} .c11_5{font-weight:bold} .c20_5{background-color:#00ff00} .c6_5{font-style:italic} .c4_5{height:11pt} .c17_5{background-color:#ffff00} .c0_5{direction:ltr} .c7_5{font-family:"Courier New"} .c2_5{border-collapse:collapse} .c1_5{line-height:1.0} .c13_5{background-color:#f3f3f3} .c15_5{height:0pt} .c9_5{text-align:center} .title{padding-top:24pt;line-height:1.15;text-align:left;color:#000000;font-size:36pt;font-family:"Arial";font-weight:bold;padding-bottom:6pt} .subtitle{padding-top:18pt;line-height:1.15;text-align:left;color:#666666;font-style:italic;font-size:24pt;font-family:"Georgia";padding-bottom:4pt} li{color:#000000;font-size:10pt;font-family:"Arial"} p{color:#000000;font-size:10pt;margin:0;font-family:"Arial"} h1{padding-top:0pt;line-height:1.15;text-align:left;color:#888;font-size:24pt;font-family:"Arial";font-weight:normal} h2{padding-top:0pt;line-height:1.15;text-align:left;color:#888;font-size:18pt;font-family:"Arial";font-weight:normal} h3{padding-top:0pt;line-height:1.15;text-align:left;color:#888;font-size:14pt;font-family:"Arial";font-weight:normal} h4{padding-top:0pt;line-height:1.15;text-align:left;color:#888;font-size:12pt;font-family:"Arial";font-weight:normal} h5{padding-top:0pt;line-height:1.15;text-align:left;color:#888;font-size:11pt;font-family:"Arial";font-weight:normal} h6{padding-top:0pt;line-height:1.15;text-align:left;color:#888;font-size:10pt;font-family:"Arial";font-weight:normal} Welcome to another post in the series of blogs which demonstrates how to use JMS queues in a SOA context. The previous posts were: JMS Step 1 - How to Create a Simple JMS Queue in Weblogic Server 11g JMS Step 2 - Using the QueueSend.java Sample Program to Send a Message to a JMS Queue JMS Step 3 - Using the QueueReceive.java Sample Program to Read a Message from a JMS Queue JMS Step 4 - How to Create an 11g BPEL Process Which Writes a Message Based on an XML Schema to a JMS Queue Today we will create a BPEL process which will read (dequeue) the message from the JMS queue, which we enqueued in the last example. The JMS adapter will dequeue the full XML payload from the queue. 1. Recap and Prerequisites In the previous examples, we created a JMS Queue, a Connection Factory and a Connection Pool in the WebLogic Server Console. Then we designed and deployed a BPEL composite, which took a simple XML payload and enqueued it to the JMS queue. In this example, we will read that same message from the queue, using a JMS adapter and a BPEL process. As many of the configuration steps required to read from that queue were done in the previous samples, this one will concentrate on the new steps. A summary of the required objects is listed below. To find out how to create them please see the previous samples. They also include instructions on how to verify the objects are set up correctly. WebLogic Server Objects Object Name Type JNDI Name TestConnectionFactory Connection Factory jms/TestConnectionFactory TestJMSQueue JMS Queue jms/TestJMSQueue eis/wls/TestQueue Connection Pool eis/wls/TestQueue Schema XSD File The following XSD file is used for the message format. It was created in the previous example and will be copied to the new process. stringPayload.xsd <?xml version="1.0" encoding="windows-1252" ?> <xsd:schema xmlns:xsd="http://www.w3.org/2001/XMLSchema"                 xmlns="http://www.example.org"                 targetNamespace="http://www.example.org"                 elementFormDefault="qualified">   <xsd:element name="exampleElement" type="xsd:string">   </xsd:element> </xsd:schema> JMS Message After executing the previous samples, the following XML message should be in the JMS queue located at jms/TestJMSQueue: <?xml version="1.0" encoding="UTF-8" ?><exampleElement xmlns="http://www.example.org">Test Message</exampleElement> JDeveloper Connection You will need a valid Application Server Connection in JDeveloper pointing to the SOA server which the process will be deployed to. 2. Create a BPEL Composite with a JMS Adapter Partner Link In the previous example, we created a composite in JDeveloper called JmsAdapterWriteSchema. In this one, we will create a new composite called JmsAdapterReadSchema. There are probably many ways of incorporating a JMS adapter into a SOA composite for incoming messages. One way is design the process in such a way that the adapter polls for new messages and when it dequeues one, initiates a SOA or BPEL instance. This is possibly the most common use case. Other use cases include mid-flow adapters, which are activated from within the BPEL process. In this example we will use a polling adapter, because it is the most simple to set up and demonstrate. But it has one disadvantage as a demonstrative model. When a polling adapter is active, it will dequeue all messages as soon as they reach the queue. This makes it difficult to monitor messages we are writing to the queue, because they will disappear from the queue as soon as they have been enqueued. To work around this, we will shut down the composite after deploying it and restart it as required. (Another solution for this would be to pause the consumption for the queue and resume consumption again if needed. This can be done in the WLS console JMS-Modules -> queue -> Control -> Consumption -> Pause/Resume.) We will model the composite as a one-way incoming process. Usually, a BPEL process will do something useful with the message after receiving it, such as passing it to a database or file adapter, a human workflow or external web service. But we only want to demonstrate how to dequeue a JMS message using BPEL and a JMS adapter, so we won’t complicate the design with further activities. However, we do want to be able to verify that we have read the message correctly, so the BPEL process will include a small piece of embedded java code, which will print the message to standard output, so we can view it in the SOA server’s log file. Alternatively, you can view the instance in the Enterprise Manager and verify the message. The following steps are all executed in JDeveloper. Create the project in the same JDeveloper application used for the previous examples or create a new one. Create a SOA Project Create a new project and choose SOA Tier > SOA Project as its type. Name it JmsAdapterReadSchema. When prompted for the composite type, choose Empty Composite. Create a JMS Adapter Partner Link In the composite editor, drag a JMS adapter over from the Component Palette to the left-hand swim lane, under Exposed Services. This will start the JMS Adapter Configuration Wizard. Use the following entries: Service Name: JmsAdapterRead Oracle Enterprise Messaging Service (OEMS): Oracle WebLogic JMS AppServer Connection: Use an application server connection pointing to the WebLogic server on which the JMS queue and connection factory mentioned under Prerequisites above are located. Adapter Interface > Interface: Define from operation and schema (specified later) Operation Type: Consume Message Operation Name: Consume_message Consume Operation Parameters Destination Name: Press the Browse button, select Destination Type: Queues, then press Search. Wait for the list to populate, then select the entry for TestJMSQueue , which is the queue created in a previous example. JNDI Name: The JNDI name to use for the JMS connection. As in the previous example, this is probably the most common source of error. This is the JNDI name of the JMS adapter’s connection pool created in the WebLogic Server and which points to the connection factory. JDeveloper does not verify the value entered here. If you enter a wrong value, the JMS adapter won’t find the queue and you will get an error message at runtime, which is very difficult to trace. In our example, this is the value eis/wls/TestQueue . (See the earlier step on how to create a JMS Adapter Connection Pool in WebLogic Server for details.) Messages/Message SchemaURL: We will use the XSD file created during the previous example, in the JmsAdapterWriteSchema project to define the format for the incoming message payload and, at the same time, demonstrate how to import an existing XSD file into a JDeveloper project. Press the magnifying glass icon to search for schema files. In the Type Chooser, press the Import Schema File button. Select the magnifying glass next to URL to search for schema files. Navigate to the location of the JmsAdapterWriteSchema project > xsd and select the stringPayload.xsd file. Check the “Copy to Project” checkbox, press OK and confirm the following Localize Files popup. Now that the XSD file has been copied to the local project, it can be selected from the project’s schema files. Expand Project Schema Files > stringPayload.xsd and select exampleElement: string . Press Next and Finish, which will complete the JMS Adapter configuration.Save the project. Create a BPEL Component Drag a BPEL Process from the Component Palette (Service Components) to the Components section of the composite designer. Name it JmsAdapterReadSchema and select Template: Define Service Later and press OK. Wire the JMS Adapter to the BPEL Component Now wire the JMS adapter to the BPEL process, by dragging the arrow from the adapter to the BPEL process. A Transaction Properties popup will be displayed. Set the delivery mode to async.persist. This completes the steps at the composite level. 3 . Complete the BPEL Process Design Invoke the BPEL Flow via the JMS Adapter Open the BPEL component by double-clicking it in the design view of the composite.xml, or open it from the project navigator by selecting the JmsAdapterReadSchema.bpel file. This will display the BPEL process in the design view. You should see the JmsAdapterRead partner link in the left-hand swim lane. Drag a Receive activity onto the BPEL flow diagram, then drag a wire (left-hand yellow arrow) from it to the JMS adapter. This will open the Receive activity editor. Auto-generate the variable by pressing the green “+” button and check the “Create Instance” checkbox. This will result in a BPEL instance being created when a new JMS message is received. At this point it would actually be OK to compile and deploy the composite and it would pick up any messages from the JMS queue. In fact, you can do that to test it, if you like. But it is very rudimentary and would not be doing anything useful with the message. Also, you could only verify the actual message payload by looking at the instance’s flow in the Enterprise Manager. There are various other possibilities; we could pass the message to another web service, write it to a file using a file adapter or to a database via a database adapter etc. But these will all introduce unnecessary complications to our sample. So, to keep it simple, we will add a small piece of Java code to the BPEL process which will write the payload to standard output. This will be written to the server’s log file, which will be easy to monitor. Add a Java Embedding Activity First get the full name of the process’s input variable, as this will be needed for the Java code. Go to the Structure pane and expand Variables > Process > Variables. Then expand the input variable, for example, "Receive1_Consume_Message_InputVariable > body > ns2:exampleElement”, and note variable’s name and path, if they are different from this one. Drag a Java Embedding activity from the Component Palette (Oracle Extensions) to the BPEL flow, after the Receive activity, then open it to edit. Delete the example code and replace it with the following, replacing the variable parts with those in your sample, if necessary.: System.out.println("JmsAdapterReadSchema process picked up a message"); oracle.xml.parser.v2.XMLElement inputPayload =    (oracle.xml.parser.v2.XMLElement)getVariableData(                           "Receive1_Consume_Message_InputVariable",                           "body",                           "/ns2:exampleElement");   String inputString = inputPayload.getFirstChild().getNodeValue(); System.out.println("Input String is " + inputPayload.getFirstChild().getNodeValue()); Tip. If you are not sure of the exact syntax of the input variable, create an Assign activity in the BPEL process and copy the variable to another, temporary one. Then check the syntax created by the BPEL designer. This completes the BPEL process design in JDeveloper. Save, compile and deploy the process to the SOA server. 3. Test the Composite Shut Down the JmsAdapterReadSchema Composite After deploying the JmsAdapterReadSchema composite to the SOA server it is automatically activated. If there are already any messages in the queue, the adapter will begin polling them. To ease the testing process, we will deactivate the process first Log in to the Enterprise Manager (Fusion Middleware Control) and navigate to SOA > soa-infra (soa_server1) > default (or wherever you deployed your composite to) and click on JmsAdapterReadSchema [1.0] . Press the Shut Down button to disable the composite and confirm the following popup. Monitor Messages in the JMS Queue In a separate browser window, log in to the WebLogic Server Console and navigate to Services > Messaging > JMS Modules > TestJMSModule > TestJMSQueue > Monitoring. This is the location of the JMS queue we created in an earlier sample (see the prerequisites section of this sample). Check whether there are any messages already in the queue. If so, you can dequeue them using the QueueReceive Java program created in an earlier sample. This will ensure that the queue is empty and doesn’t contain any messages in the wrong format, which would cause the JmsAdapterReadSchema to fail. Send a Test Message In the Enterprise Manager, navigate to the JmsAdapterWriteSchema created earlier, press Test and send a test message, for example “Message from JmsAdapterWriteSchema”. Confirm that the message was written correctly to the queue by verifying it via the queue monitor in the WLS Console. Monitor the SOA Server’s Output A program deployed on the SOA server will write its standard output to the terminal window in which the server was started, unless this has been redirected to somewhere else, for example to a file. If it has not been redirected, go to the terminal session in which the server was started, otherwise open and monitor the file to which it was redirected. Re-Enable the JmsAdapterReadSchema Composite In the Enterprise Manager, navigate to the JmsAdapterReadSchema composite again and press Start Up to re-enable it. This should cause the JMS adapter to dequeue the test message and the following output should be written to the server’s standard output: JmsAdapterReadSchema process picked up a message. Input String is Message from JmsAdapterWriteSchema Note that you can also monitor the payload received by the process, by navigating to the the JmsAdapterReadSchema’s Instances tab in the Enterprise Manager. Then select the latest instance and view the flow of the BPEL component. The Receive activity will contain and display the dequeued message too. 4 . Troubleshooting This sample demonstrates how to dequeue an XML JMS message using a BPEL process and no additional functionality. For example, it doesn’t contain any error handling. Therefore, any errors in the payload will result in exceptions being written to the log file or standard output. If you get any errors related to the payload, such as Message handle error ... ORABPEL-09500 ... XPath expression failed to execute. An error occurs while processing the XPath expression; the expression is /ns2:exampleElement. ... etc. check that the variable used in the Java embedding part of the process was entered correctly. Possibly follow the tip mentioned in previous section. If this doesn’t help, you can delete the Java embedding part and simply verify the message via the flow diagram in the Enterprise Manager. Or use a different method, such as writing it to a file via a file adapter. This concludes this example. In the next post, we will begin with an AQ JMS example, which uses JMS to write to an Advanced Queue stored in the database. Best regards John-Brown Evans Oracle Technology Proactive Support Delivery

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  • Simple tips to design a Customer Journey Map

    - by Isabel F. Peñuelas
    “A model can abstract to a level that is comprehensible to humans, without getting lost in details.” -The Unified Modeling Language Reference Manual. Inception using Post-it, StoryBoards, Lego or Mindmaping Techniques The first step in a Customer Experience project is to describe customer interactions creating a customer journey map. Modeling is never easy, so to succeed on this effort, it is very convenient that your CX´s team have some “abstract thinking” skills. Besides is very helpful to consult a Business Service Design offered by an Interactive Agency to lead your inception process. Initially, you may start by a free discussion using post-it cards; storyboards; even lego or any other brainstorming technique you like. This will help you to get your mind into the path followed by the customer to purchase your product or to consume any business service you actually offer to your customers, or plan to offer in the near future. (from www.servicedesigntools.org) Colorful Mind Maps are very useful to document and share meeting ideas. Some Mind Maps software providers as ThinkBuzzan provide trial versions, and you will find more mindmapping options on this post by Mashable. Finally to produce a quick one, I do recommend Wise, an entirely online mindmaping service. On my view the best results in terms of communication will always come for an artistic hand-made drawing. Customer Experience Mind Map Example Making your first Customer Journey Map To add some more formalization to your thoughts, there is a wide offering for designing Customer Journey Maps. A Customer Map can be represented as an oriented graph in which another follows each step. The one below is the most simple Customer Journey you can draw. Nothing more than a couple of pictures, numbers and lines to design the customer steps sequence in the purchase process. Very simple Customer Journey for Social Mobile Shopping There are a lot of Customer Journey templates much more sophisticated available  in the Web using a variety of styles, as per example this one with a focus on underlining emotional experience, or this other worksheet template. Representing different interaction devices on the vertical axis, and touchpoints / requirements and existing gaps horizontally  is today´s most common format for Customer Journeys. From Customer Journey Maps to CX Technology Adoption Plans Once you have your map ready, you can start to identify the IT infrastructure requirements for your CXProject. By analyzing customer problems and improvement opportunities with maps, you will then identify the technology gaps and the new investment requirements in your IT infrastructure. Deeping step by step from the more abstract to the more concrete is the best guarantee to take the right IT investment decisions.  ¡Remember to keep your initial customer journey safe on your pocket in every one of your CX´s project meetings- that´s you map to success!

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  • Now Shipping! NetAdvantage for .NET 2010 Volume 3!

    The new NetAdvantage Ultimate includes all four Line of Business user interface control sets for ASP .NET, Windows Forms, WPF and Silverlight plus two advanced Data Visualization UI control sets for WPF and Silverlight. With six NetAdvantage products in one robust package, Infragistics® gives you hundreds of controls and infinite development possibilities. Unified XAML Product Strategy-Share Code, Get More Controls In the 10.3 release, Infragistics continues to deliver code parity between the XAML platforms, WPF and Silverlight. In the line of business toolsets, Infragistics introduces the new xamSchedule™, full-featured, Outlook® 2010-style schedule controls, and the new xamDataTree™, a data bound tree view that comfortably handles tens of thousands of tree nodes. Mimicking our Silverlight Drag and Drop Framework, the WPF Drag and Drop Framework CTP empowers you to add your own rich touches to your applications. Track Users' Behaviors New to all NetAdvantage Silverlight controls is the Infragistics Analytics Framework (IGAF), which empowers you to track user behavior in RIAs running on Silverlight 4. Building on the Microsoft® Silverlight Analytics Framework, with IGAF you can analyze the user's behaviors to ensure the experience you want to deliver. NetAdvantage for Windows Forms--New Office® 2010 Ribbon and Application Menu 2010 Create new experiences with Windows Forms. Now with Office 2010 styling, NetAdvantage for Windows Forms has new features such as Microsoft® Office 2010 ribbon and enhanced Infragistics.Excel to export the contents of the high performance WinGrid™ into Microsoft Excel® 2010. The new Windows Message Support enables Infragistics standalone editor controls to process numerous Windows® OS messages, allowing them to respond just like native controls to changes in the Windows environment. Create Faster Web 2.0 Experiences with NetAdvantage for ASP .NET Infragistics continues to push the envelope to deliver the fastest ASP .NET WebForms controls available on the market. Our lightning fast ASP .NET grids are now enhanced with XPS/PDF Exporting and Summary Rows. This release also includes support for jQuery Templating (as a CTP) within our WebDataGrid™ and WebDataTree™ controls allowing you to quickly cut down overall page size. Deliver Business Intelligence with Power, Flexibility and the Office 2010 Experience NetAdvantage for WPF Data Visualization and NetAdvantage for Silverlight Data Visualization help you deliver flexible, powerful and usable end user experiences in Business Intelligence applications. Both suites include the Pivot Grid that delivers the full power of online analytical processing (OLAP) to present multi-dimensional data, sliced and diced in cross-tabulated form for end users to drill down into, interact with and easily extract meaning from the data. Mapping Made Easy 10.3 marks the official release of the WPF Data Visualization xamMap™ control to map anything and everything from geographic to geo-spacial mapping data. Map layers allow you to add successive levels of detail, navigational panes for panning in all directions, color swatch panes that facilitate value scales like Choropleth shading, and scale panes allowing users to zoom-in and out. Both toolsets introduce the first of many relationship maps! With the xamOrgChart™ CTP you can map out organizational charts of up to 50K employees, competitive brackets (think World Cup) and any other relational, organizational map your application needs. http://www.infragistics.com span.fullpost {display:none;}

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  • Oracle Announces Availability of Oracle Exaskeleton with Extreme Scale

    - by Bruce Tierney
    The World’s First Human Scale Body Surface (HSBS) Designed to Toughen Spineless Wimps April 1, 2012 Building on the success of Oracle Exalogic, Oracle Exadata, and Oracle Exalytics, Oracle today announced the general availability of Oracle Exaskeleton, toughening up spineless wimps across the globe through the introduction of extreme scalability over the human body leveraging a revolutionary new technology called Human Scale Body Surface (HSBS). First Customer Ship (FCS) was received by the little known and mostly unsuccessful superhero Awkwardman. After applying Oracle Exaskeleton with extreme scale, he has since rebranded himself as Aquaman. Said Aquaman, “I used to feel so helpless in my skin…now I feel like…well…a highly scaled Engineered System thanks to Oracle!” Thousand of meek and mild individuals eagerly lined up outside Oracle Corporation’s Redwood Shores office to purchase the new Oracle Exaskeleton, with the hope of finally gaining the spine they never had. Unfortunately for the individuals, a bully was spotted allegedly kicking the sand covering the beaches of Redwood Shores into the still spineless Exaskeleton hopefuls. Supporting Quotes “Industry analysts are inquiring if Oracle Exaskeleton is a radical departure from Oracle’s traditional enterprise focus into new markets”, said Oracle representative Sabrina Twich, “Oracle has extensive expertise in unified backbone solutions for application infrastructures…this is simply a new port to the human body combining our Business Intelligence (BI) and RDBC (Remote Direct Brain Cell) technologies.” “With this release of Oracle Exaskeleton, Oracle has redefined scalability. Software and hardware vendors had it all wrong” said the Director of Oracle Exaskeleton, “Scalability for hardware is like…um…you know…so scale-ful. No, wait…can I say that again? I didn’t get that right…Scalability is hardware-on-demand with public and private…hybrid clouds, no…<long pause>…Scalability for… nevermind, I don’t want to be in this stupid press release anyway” Releases An upcoming Oracle Exaskeleton service pack release will include a new datasheet with an extensive library of three-letter acronyms (TLAs) as well as the introduction of more four-letter acronyms (FLAs) since technologies vendors have used up almost all of the 17,576 TLA permutations (TLAPs). About Oracle Oracle engineers hardware and software to work together in the cloud and in your data center. It would be an amazing coincidence if any of this is true in some secret Oracle lab, but I doubt it. Trademarks Really…you’re still reading this? Cool! Aquaman - First Customer Ship (FCS) - Oracle Exaskeleton

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  • Oracle Optimized Solutions at Oracle OpenWorld 2012

    - by ferhatSF
    Have you registered for Oracle OpenWorld 2012 in San Francisco from September 30 to October 4? Visit the Oracle OpenWorld 2012 site today for registration and more information. Come join us to hear how Oracle Optimized Solutions can help you save money, reduce integration risks, and improve user productivity. Oracle Optimized Solutions are designed, pre-tested, tuned and fully documented architectures for optimal performance and availability. They provide written guidelines to help size, configure, purchase and deploy enterprise solutions that address common IT problems. Built with flexibility in mind, Oracle Optimized Solutions can be deployed as complete solutions or easily tailored to meet your specific needs - they are proven to save money, reduce integration risks and improve user productivity. Here is a preview of the planned Oracle OpenWorld sessions(*) on Oracle Optimized Solutions. October 1, 2012 Monday Time Session ID Title Location 12:15 PM CON7916 Accelerate Oracle E-Business Suite Deployment with SPARC SuperCluster Moscone West - 2001 03:15 PM GEN9691 General Session: Accelerate Your Business with the Oracle Hardware Advantage Moscone North - Hall D 04:45 PM CON4821 Building a Flexible Enterprise Cloud Infrastructure on Oracle SPARC Systems Moscone West - 2001 October 2, 2012 Tuesday Time Session ID Title Location 10:15 AM CON4561 Backup-and-Recovery Best Practices with Oracle Engineered Systems Products Moscone South - 252 11:45 AM CON3851 Optimizing JD Edwards EnterpriseOne on SPARC T4 Servers for Best Performance Moscone West - 2000 01:15 PM GEN11472 General Session: Breakthrough Efficiency in Private Cloud Infrastructure Moscone West - 3014 01:15 PM CON4600 Extreme Storage Scale and Efficiency: Lessons from a 100,000-Person Organization Moscone South - 252 05:00 PM CON9465 Next-Generation Directory: Oracle Unified Directory Moscone West - 3008 05:00 PM CON4088 Accelerate Your SAP Landscape with the Oracle SPARC SuperCluster Moscone West - 2001 05:00 PM CON7743 High-Performance Security for Oracle Applications Using SPARC T4 Systems Moscone West - 2000 05:00 PM CON3857 Archive Strategies for 100 Percent Data Availability Moscone South - 270 October 3, 2012 Wednesday Time Session ID Title Location 10:15 AM CON6528 Configure Oracle Hybrid Columnar Compression to Optimize Query Database Performance up to 10x Moscone South - 252 11:45 AM CON2590 Breakthrough in Private Cloud Management on SPARC T-Series Servers Moscone South - 270 01:15 PM CON4289 Oracle Optimized Solution for Siebel CRM at ACCOR Moscone West - 2000 05:00 PM CON7570 Improve PeopleSoft HCM Performance and Reliability with SPARC SuperCluster Moscone South - 252 * Schedule subject to change In addition, there will be Oracle Optimized Solutions Hands-On-Labs sessions planned. Please enroll ahead of time as space is limited: Oracle Optimized Solutions: Hands on Labs in Oracle OpenWorld Place: Marriott Marquis - Salon 14/15 Date and Time Session ID Title Monday October 1, 2012 01:45 PM HOL9868 Enterprise Cloud Infrastructure for SPARC with Oracle Enterprise Manager Ops Center 12c Monday October 1, 2012 03:15 PM HOL9907 Oracle Virtual Desktop Infrastructure Performance and Tablet Mobility Wednesday October 3, 2012 05:00 PM HOL9870 x86 Enterprise Cloud Infrastructure with Oracle VM 3.x and Sun ZFS Storage Appliance Thursday October 4, 2012 11:15 AM HOL9869 0 to Database Backup and Recovery in 60 Minutes Oracle Optimized Solutions executives and experts will also be at hand for discussions and follow ups. And don’t forget to catch live demonstrations of our complete Oracle Optimized Solutions while at Oracle OpenWorld 2012 in San Francisco. We recommend the use of the Schedule Builder tool to plan your visit to the conference and for pre-enrollment in sessions of your interest. We hope to see you there!

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  • How to design a scalable notification system?

    - by Trent
    I need to write a notification system manager. Here is my requirements: I need to be able to send a Notification on different platforms, which may be totally different (for exemple, I need to be able to send either an SMS or an E-mail). Sometimes the notification may be the same for all recipients for a given platform, but sometimes it may be a notification per recipients (or several) per platform. Each notification can contain platform specific payload (for exemple an MMS can contains a sound or an image). The system need to be scalable, I need to be able to send a very large amount of notification without crashing either the application or the server. It is a two step process, first a customer may type a message and choose a platform to send to, and the notification(s) should be created to be processed either real-time either later. Then the system needs to send the notification to the platform provider. For now, I end up with some though but I don't know how scalable it will be or if it is a good design. I've though of the following objects (in a pseudo language): a generic Notification object: class Notification { String $message; Payload $payload; Collection<Recipient> $recipients; } The problem with the following objects is what if I've 1.000.000 recipients ? Even if the Recipient object is very small, it'll take too much memory. I could also create one Notification per recipient, but some platform providers requires me to send it in batch, meaning I need to define one Notification with several Recipients. Each created notification could be stored in a persistent storage like a DB or Redis. Would it be a good it to aggregate this later to make sure it is scalable? On the second step, I need to process this notification. But how could I distinguish the notification to the right platform provider? Should I use an object like MMSNotification extending an abstract Notification? or something like Notification.setType('MMS')? To allow to process a lot of notification at the same time, I think a messaging queue system like RabbitMQ may be the right tool. Is it? It would allow me to queue a lot of notification and have several worker to pop notification and process them. But what if I need to batch the recipients as seen above? Then I imagine a NotificationProcessor object for which I could I add NotificationHandler each NotificationHandler would be in charge to connect the platform provider and perform notification. I can also use an EventManager to allow pluggable behavior. Any feedbacks or ideas? Thanks for giving your time. Note: I'm used to work in PHP and it is likely the language of my choice.

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  • PRUEBAS DE ESPECIALIZACION GRATUITAS 2013

    - by agallego
    Consigue  tu Certificado de Especialista Oracle  de forma GRATUITA , 27 y 28 de Noviembre de 2013  Ahora puedes realizar los exámenes de implementación de las especializaciones de Oracle y convertirte en especialista. Podrás realizar cualquiera de los exámenes de implementación de la siguiente lista: Oracle Fusion Customer Relationship Management 11g Sales Certified Implementation Specialist (1Z0-456) Oracle Fusion Financials 11g General Ledger Implementation Specialist(1Z0-508) Oracle Fusion Financials 11g Accounts Payable Implementation Specialist(1Z0-507) Oracle Fusion Financials 11g Accounts Receivable Implementation Specialist(1Z0-506) Oracle Fusion Human Capital Management 11g Human Resources Certified Implementation Specialist (1Z0-584) Oracle Fusion Human Capital Management 11g Talent Management Certified Implementation Specialist (1Z0-585) Oracle ATG Web Commerce 10 Implementation Developer Certified Implementation Specialist (1Z0-510) Oracle Hyperion Planning 11 Essentials (1Z0-533) Oracle Business Intelligence Applications 7.9.6 for ERP Essentials (1Z0-525) Oracle Hyperion Financial Management 11 Essentials (1Z0-532) Oracle Business Intelligence Applications 7.9.6 for CRM Essentials (1Z0-524) Oracle Hyperion Data Relationship Management 11.1.2 Essentials (1Z1-588) Oracle Business Intelligence Foundation Suite 11g Essentials (1Z0-591) Oracle Essbase 11 Essentials (1Z0-531) SPARC T4-Based Server Installation Essentials (1Z0-597) Oracle Solaris 11 Installation and Configuration Essentials (1Z0-580) Sun ZFS Storage Appliance Certified Implementation Specialist Exalogic Elastic Cloud X2-2 Certified Implementation Specialist Oracle Exadata 11g Essentials (1Z0-536) Oracle VM 3 for x86 Essenstials (1Z0-590) Oracle Linux Fundamentals (1Z0-402) Oracle Linux System Administration (1Z0-403) Oracle Service-Oriented Architecture Certified Implementation Specialist (1Z0-451) Oracle Unified Business Process Management Suite 11g Certified Implementation Specialist (1Z0-560) Oracle WebLogic Server 12c Certified Implementation Specialist (1Z0-599) Oracle WebCenter Portal 11g Essentials (1Z0-541) Oracle WebCenter Content 11g Essentials (1Z0-542) Oracle Application Development Framework 11g Certified Implementation Specialist Oracle Identity Analytics 11g Certified Implementation Specialist (1Z0-545) Oracle Enterprise Manager 12c Essentials (1Z0-457) Puedes consultar la información acerca de los examenes en cada uno de los enlaces. Para prepararte los examenes sigue la Guia de estudio que encontrarás en la página de cada examen. Requisitos: ser  Partner Gold, Platinum o Diamond de Oracle y tener un usuario de Oracle Pearson Vue.  ¿Cuándo?: 27 y 28 de noviembre  a las (9:00, 12:00, 16:00)  ¿Dónde?: Core Networks, C.E.Parque Norte, Edificio Olmo, Planta 1 Serrano Galvache 56 | 28033, Madrid Para inscribirte: Create una cuenta en Pearson Vue (www.pearsonvue.com/oracle). Para Registrarte aquí. Para más información sobre el programa de especializaciones, haz clic aquí. No pierdas esta oportunidad e inscríbete hoy.  Para cualquier duda contactar con [email protected]. Ana María Gallego Partner Enablement Manager Spain and Portugal      

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  • Fast Data: Go Big. Go Fast.

    - by J Swaroop
    Cross-posting Dain Hansen's excellent recap of the Big Data/Fast Data announcement during OOW: For those of you who may have missed it, today’s second full day of Oracle OpenWorld 2012 started with a rumpus. Joe Tucci, from EMC outlined the human face of big data with real examples of how big data is transforming our world. And no not the usual tried-and-true weblog examples, but real stories about taxi cab drivers in Singapore using big data to better optimize their routes as well as folks just trying to get a better hair cut. Next we heard from Thomas Kurian who talked at length about the important platform characteristics of Oracle’s Cloud and more specifically Oracle’s expanded Cloud Services portfolio. Especially interesting to our integration customers are the messaging support for Oracle’s Cloud applications. What this means is that now Oracle’s Cloud applications have a lightweight integration fabric that on-premise applications can communicate to it via REST-APIs using Oracle SOA Suite. It’s an important element to our strategy at Oracle that supports this idea that whether your requirements are for private or public, Oracle has a solution in the Cloud for all of your applications and we give you more deployment choice than any vendor. If this wasn’t enough to get the juices flowing, later that morning we heard from Hasan Rizvi who outlined in his Fusion Middleware session the four most important enterprise imperatives: Social, Mobile, Cloud, and a brand new one: Fast Data. Today, Rizvi made an important step in the definition of this term to explain that he believes it’s a convergence of four essential technology elements: Event Processing for event filtering, business rules – with Oracle Event Processing Data Transformation and Loading - with Oracle Data Integrator Real-time replication and integration – with Oracle GoldenGate Analytics and data discovery – with Oracle Business Intelligence Each of these four elements can be considered (and architect-ed) together on a single integrated platform that can help customers integrate any type of data (structured, semi-structured) leveraging new styles of big data technologies (MapReduce, HDFS, Hive, NoSQL) to process more volume and variety of data at a faster velocity with greater results.  Fast data processing (and especially real-time) has always been our credo at Oracle with each one of these products in Fusion Middleware. For example, Oracle GoldenGate continues to be made even faster with the recent 11g R2 Release of Oracle GoldenGate which gives us some even greater optimization to Oracle Database with Integrated Capture, as well as some new heterogeneity capabilities. With Oracle Data Integrator with Big Data Connectors, we’re seeing much improved performance by running MapReduce transformations natively on Hadoop systems. And with Oracle Event Processing we’re seeing some remarkable performance with customers like NTT Docomo. Check out their upcoming session at Oracle OpenWorld on Wednesday to hear more how this customer is using Event processing and Big Data together. If you missed any of these sessions and keynotes, not to worry. There's on-demand versions available on the Oracle OpenWorld website. You can also checkout our upcoming webcast where we will outline some of these new breakthroughs in Data Integration technologies for Big Data, Cloud, and Real-time in more details.

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  • Help for choosing a cost effective game server for Flash client

    - by Sapots Thomas
    I am developing a flash-based game primarily for desktops, to be hosted on facebook platform (like cityville, sims social etc). The gameplay doesn't involve real-time communication between players unlike an mmorpg. Here each player plays in his own world without any knowledge of other online players. I've written almost 95% of the game logic in actionscript on the client side. I used Smartfox Server pro on the server side (mostly used for getting data from the DB) and the entire server code is an extension written in java. I'm using json as the protocol for communication. Although I love smartfox server, as an indie, its tough for me to afford the unlimited users license. Morever its limited just to one machine. So I'm looking for an alternative to smartfox server now. The reason for choosing smartfox server earlier was to use the server properties supported by it. Server properties on smartfox server take advantage of the socket connection and are essentially server side objects in java which store some data for the player which he can change frequently during the game. And when he logs out of the game, the extension can write out the final state in the DB (I'm using MySQL). This significantly reduces the number of DB UPDATE/INSERT calls made during the game. I love the way this works since the data is secure as its on the server side and smartfox server is known to be scalable. (although I'm not sure whether this approach is used widely by gaming industry or not, since this is not an mmorpg, I'm putting all player in the lobby). So my question is whether any of the free and community supported servers like reddwarf, firebase, BlazeDS etc can provide a similar architecture so that I can use server properties without many code changes? EDIT : I am not insisting on the exact same feature (thats asking too much!), but atleast a viable messaging system on the server so that I can send actionscript objects from the client using json/binary so that its fast. OR maybe some completely different way to implement what I need here. Thanks in advance.

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  • ArchBeat Link-o-Rama for December 6, 2012

    - by Bob Rhubart
    Above and Beyond with the A-Team Maybe it's the coffee… If you follow this blog you've probably noticed that I regularly feature posts from members of the Oracle Fusion Middleware Architecture team, otherwise known as the A-Team. One of those bloggers, someone identified only as "fip" who writes on the A-Team SOA blog, went above and beyond on Dec 4, publishing a total of four substantial technical posts in a single day, each one worth a look: Retrieve Performance Data from SOA Infrastructure Database Configure Oracle SOA JMSAdatper to Work with WLS JMS Topics How to Achieve OC4J RMI Load Balancing Using BPEL Performance Statistics to Diagnose Performance Bottlenecks Web Service Example - Part 3: Asynchronous | The Oracle ADF Mobile Blog Part 3 in this series from the Oracle ADF Mobile blog looks at "firing the web service asynchronously and then filling in the UI when it completes." Denis says, "This can be useful when you have data on the device in a local store and want to show that to the user while the application uses lazy loading from a web service to load more data." ADF Mobile - Implementing Reusable Mobile Architecture | Andrejus Baranovskis "Reusability was always a strong part of ADF," says Oracle ACE Director Andrejus Baranovskis. "The same high reusability level is supported now in ADF Mobile." The objective of this post is "to prove technically that [the] reusable architecture concept works for ADF Mobile." Basic is Best | Eric Stephens "The world we live in and enterprises we strive to transform with enterprise architecture are complicated organisms, much like the human body," says Oracle Enterprise Architect Eric Stephens. "But sometimes a simple solution is the best approach...Whatever level of abstraction you are working at, less is more." Selling Federal Enterprise Architecture | Ted McLaughlan "EA must be 'sold' directly to the communities that matter from a coordinated, proactive messaging perspective that takes BOTH the Program-level value drivers AND the broader Agency mission and IT maturity context into consideration, " explains Ted McLaughlan. And that's true for any organization. Avoiding the "I'm Spartacus" Scenario in SOA | Ben Wilcock "This ‘SOA Spartacus’ scenario usually occurs quite soon after SOA is articulated as the primary strategic direction of the programme," says Ben Wilcock, "but before the organisation’s SOA capability is mature enough to understand what is meant by SOA, and how it should be designed and delivered." In such cases, perhaps the "A" in SOA is missing, no? Thought for the Day "It makes me feel guilty that anybody should have such a good time doing what they are supposed to do." — Charles Eames (1907–1978) Source: SoftwareQuotes.com

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  • Certification Notes: 70-583 Designing and Developing Windows Azure Applications

    - by BuckWoody
    It’s time for another certification, and we’ve just release the 70-583 exam on Windows Azure. I’ve blogged my “study plans” here before on other certifications, so I thought I would do the same for this one. I’ll also need to take exam 70-513 and 70-516; but I’ll post my notes on those separately. None of these are “brain dumps” or any questions from the actual tests - just the books, links and notes I have from my studies. I’ll update these references as I’m studying, so bookmark this site and watch my Twitter and Facebook posts for when I’ll update them, or just subscribe to the RSS feed. A “Green” color on the check-block means I’ve done that part so far, red means I haven’t. First, I need to refresh my memory on some basic coding, so along with the Azure-specific information I’m reading the following general programming books: Introducing Microsoft .NET (Pro-Developer): http://www.amazon.com/Introducing-Microsoft-Pro-Developer-David-Platt/dp/0735619182/ref=sr_1_1?s=books&ie=UTF8&qid=1296339237&sr=1-1 Head First C#, 2E: A Learner's Guide to Real-World Programming with Visual C# and .NET: http://www.amazon.com/Head-First-2E-Real-World-Programming/dp/1449380344/ref=sr_1_1?ie=UTF8&qid=1296339176&sr=8-1 Microsoft Visual C# 2008 Step by Step : http://www.amazon.com/Microsoft-Visual-2008-Step/dp/0735624305/ref=sr_1_1?s=books&ie=UTF8&qid=1296339208&sr=1-1 c The first place to start is at the official site for the certification. That’s here: http://www.microsoft.com/learning/en/us/Exam.aspx?ID=70-583&Locale=en-us c On that page you’ll find several resources, and the first you should follow is the “Save to my learning” so you have a place to track everything. Then click the “Related Learning Plans” link and follow the videos and read the documentation in each of those bullets. There are six areas on the learning plan that you should focus on - make sure you open the learning plan to drill into the specifics. c Designing Data Storage Architecture (18%) Books I’m Reading: Links: My Notes: c Optimizing Data Access and Messaging (17%) Books I’m Reading: Links: My Notes: c Designing the Application Architecture (19%) Books I’m Reading: Links: My Notes: c Preparing for Application and Service Deployment (15%) Books I’m Reading: Links: My Notes: c Investigating and Analyzing Applications (16%) Books I’m Reading: Links: My Notes: c Designing Integrated Solutions (15%) Books I’m Reading: Links: My Notes:

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  • Windows Azure Training Kit October 2012 Release

    - by Clint Edmonson
    The Windows Azure Technical Evangelism team have been busy bees lately and we want to share with you what they’ve been working on. As you know we release the Windows Azure Training Kit on a regular cadence, so I’m pleased to announce the Windows Azure Training Kit October 2012 Release. This update of the training kit includes 47 hands-on labs, 24 demos and 38 presentations designed to help you learn how to build applications that use Windows Azure services, including updated hands-on labs to use the latest version of Visual Studio 2012 and Windows 8, new demos and presentations. Essential Links: Windows Azure Training Kit Download Windows Azure Training Kit Github [Issues] Updated Presentations With Speaker Notes Your voices were heard loud and clear! I am excited to announce Speaker Notes have been added to a the majority of the content we have available. Find the new updated decks which contain speaker notes below: Foundation SQL Federation Virtual Machine Overview Virtual Networks Windows 8 and Windows Azure Web Sites Windows Azure Cloud Services Windows Azure Overview Windows Azure Service Bus Deploying Active Directory Building Apps With IaaS and PaaS Identity and Access Control Linux Virtual Machines Managing Virtual Machines PowerShell Migrating Apps and Workloads Scalable Global and Highly Available Apps Security and Identity SQL Database SQL Database Migration Cloud Service Life Cycle DevCamps Cloud Services iOS, Android and Windows Azure Windows 8 and Windows Azure Web Sites Windows 8 and Windows Azure Mobile Services Added Localized Content Due to the excitement in the community surrounding the mobile services launch, it was apparent that we needed to make localized content available to continue to deliver the exciting message around Windows Azure Mobile Services. Localized content is available in the following languages: French Japanese German Chinese (Taiwan) Spanish Italian Korean Portuguese (Brazilian) Russian Updated Hands-On Labs To support those who have upgraded to Visual Studio 2012 or those trying out the Visual Studio 2012 Express Editions, we have made sure that the content is available and supported (selected labs only) in Visual Studio 2012 Express and up. Visual Studio 2012 Windows Azure Traffic Manager Introduction to Cloud Services Service Bus Messaging Introduction to Access Control Service This adds a significant amount of additional content, so we have revamped the Hands-On Lab Navigation page to include subsections for Visual Studio 2012 Labs, Visual Studio 2010 Labs, Open Source Labs, Scenario Labs, All Labs. Added Demos Demos are available for a number of presentations which are available in Foundation, DevCamp, ITPro Event & Device + Service DevCamps. You can browse through the demos on the respective Demo Navigation page or on Github (links provided in Demo listing below). HelloASP Connecting Cloud Services Service Bus Relay Windows 8 and Mobile Services URL Shortener iOS Client Migrating a Web Farm Deploying Active Directory URL Shortener Service  (PHP) Geo-Location Service (PHP) Geo-Location Android Client Getting Started with VMs Load Balancing Availability Deploying Hybrid Apps Migrate VM AppController Geo-Location iOS Client Scale Up/Down Using CSUpload URL Shortener Android Client Imaging Virtual Machines The Windows Azure Training Kit is open source and available on GitHub, enabling you in the community to Report Issues or Fork and either extend the solution or commit bug fixes back to the Training Kit. You can find out more details about  the training kit from our GitHub Page including guidelines on how to commit back to the project. Stay tuned to my twitter feed for Windows Azure and other Microsoft announcements, updates, and links: @clinted

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  • NRF Big Show 2011 -- Part 2

    - by David Dorf
    One of the things I love about attending NRF is visiting the smaller booths to see what new innovative ideas have sprung up. After all, by watching emerging technologies we can get a sense of how the retail experience might change. After NRF I'm hoping to write a post on what I found, if anything, so be sure to check back. At the Oracle Retail booth we'll be demonstrating some of the aspects of the changing retail experience. These demos use a mix of GA and experimental components. Here are some highlights: 1. Checkin We wrote a consumer iPhone app we call Store Gateway that lets consumers access information from the store. They'll start by doing a checkin when they arrive that will alert the store manager via another iPhone app we wrote called Mobile Manager. Additionally, we display a welcome messaging using Starmount's digital sign. 2. Receive Offers There are three interaction points where a store can easily make an offer to a consumer: checkin, product scans, and checkout. For this demo we're calling our Universal Offer Engine at checkin to determine the best offer for this particular consumer. This offer is then displayed on the consumer's phone as well as on the digital sign. 3. Scan Products To thwart consumers from scanning product barcodes, we used Store Inventory Management to print QRCodes on shelf label then provided access to a scanner in the Store Gateway iphone app. When the consumer scans the shelf label they are shown product information provided by the retailer. 4. Checkout While we don't have a NFC-enabled mobile phone, we have a NFC chip that can attach to a phone. We're using this to checkout using a reader provided by ViVOTech. Tap the phone on the reader, and the POS accesses the customer#, coupons, and payment information. This really speeds the checkout process. 5. Digital Receipt After the transaction is complete, a digital copy of the receipt is sent to Intuit's QuickReceipts where consumers to store all their digital receipts. There's even an iPhone app that provides easy access to the receipts. This covers about half of what what we'll be showing, so be sure to stop by. I'll also be talking about how mobile is impacting the retail experience at the Wednesday morning session NRF Mobile Retail Initiative: a Blueprint for Action. See you at the Big Show!

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  • SharePoint 2010 Hosting :: Sending SMS Alerts in SharePoint 2010 Over Office Mobile Service Protocol (OMS)

    - by mbridge
    In this post, I want to share the exciting news of SharePoint's 2010 new feature. Finally it's possible to send SMS directly from SharePoint to mobile phones. The advantages of sending SMS instead of Email messages are obvious: SMS alerts or reminders that are received on mobile phones are more preferred than Email messages that can be lost in the mass of spam. The interface is standard as it's very similar to previous versions of the product. Adjustments are easy to do, simply enter the address of the Office Mobile Service (OMS) web-service which you want to use for sending messages, then specify the connection parameters. Further details on Office Mobile Service is available below. The Test Service button checks if OMS web-service is accessible using provided URL (user name and password are not verified). This check is needed because OMS web-service URL depends on the mobile operator and country. It's now possible to select the method of sending alerts in alerts settings. Email option is selected by default. Alerts delivery method is displayed in the list of existing alerts. Office Mobile Service (OMS) SharePoint 2010 uses exterior servers similar to SMTP servers for sending SMS alerts. However, Microsoft started development and promotion of their own protocol instead of using existing ones. That is how Office Mobile Service (OMS) appeared. This open protocol enables clients to send text and multimedia messages (mobile messages) remotely to the server which processes these messages and delivers them to mobile phones.  Typical scenario of utilizing this protocol is data transfer between computer application and mobile phone. The recipient can answer messages and the server in return will deliver the answer by SMTP protocol, i.e. by email.  Key quality of this protocol is that it's built on base of HTPP(S) and SOAP protocols.     This means that in fact SMS gateway must support typified web-service. What do you get from web-service? What you get is the ability to send SMS from any platform you want.  The protocol is being developed at the moment and version 0.2 from 08/28/2009 was available when the article was published.  For promotion of their protocol and simplifying server search, Microsoft represented web-service http://messaging.office.microsoft.com/HostingProviders.aspx that helps to receive the list of providers, which supports OMS protocol and message delivery to your operator.  All you need to do is decide which provider to use, complete the agreement, then adjust the SharePoint connection parameters and start working.  Some providers advertise themselves not only for clients but for mobile operators as well. They offer automatic adding to the list of the Office Mobile Service Providers.  To view the full specifications of OMS, please go to http://msdn.microsoft.com/en-us/library/dd774103.aspx.

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  • SQL Community – stronger than ever

    - by Rob Farley
    I posted a few hours ago about a reflection of the Summit, but I wanted to write another one for this month’s T-SQL Tuesday, hosted by Chris Yates. In January of this year, Adam Jorgensen and I joked around in a video that was used for the SQL Server 2012 launch. We were asked about SQLFamily, and we said how we were like brothers – how we could drive each other crazy (the look he gave me as I patted his stomach was priceless), but that we’d still look out for each other, just like in a real family. And this is really true. Last week at the PASS Summit, there was a lot going on. I was busy as always, as were many others. People told me their good news, their awful news, and some whinged to me about other people who were driving them crazy. But throughout this, people in the SQL Server community genuinely want the best for each other. I’m sure there are exceptions, but I don’t see much of this. Australians aren’t big on cheering for each other. Neither are the English. I think we see it as an American thing. It could be easy for me to consider that the SQL Community that I see at the PASS Summit is mainly there because it’s a primarily American organisation. But when you speak to people like sponsors, or people involved in several types of communities, you quickly hear that it’s not just about that – that PASS has something special. It goes beyond cheering, it’s a strong desire to see each other succeed. I see MVPs feel disappointed for those people who don’t get awarded. I see Summit speakers concerned for those who missed out on the chance to speak. I see chapter leaders excited about the opportunity to help other chapters. And throughout, I see a gentleness and love for people that you rarely see outside the church (and sadly, many churches don’t have it either). Chris points out that the M-W dictionary defined community as “a unified body of individuals”, and I feel like this is true of the SQL Server community. It goes deeper though. It’s not just unity – and we’re most definitely different to each other – it’s more than that. We all want to see each other grow. We all want to pull ourselves up, to serve each other, and to grow PASS into something more than it is today. In that other post of mine I wrote a bit about Paul White’s experience at his first Summit. His missus wrote to me on Facebook saying that she welled up over it. But that emotion was nothing about what I wrote – it was about the reaction that the SQL Community had had to Paul. Be proud of it, my SQL brothers and sisters, and never lose it.

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  • Why Healthcare Today Needs BPM and SOA by Avio

    - by JuergenKress
    Within the past couple years, the Patient Protection and Affordable Care Act has led to significant changes in the healthcare industry. A highly-complex supply chain between patients, providers, buyers and insurance companies has led to a lack of overall collaboration when it comes to processes. The first open enrollment deadline for products on the Health Insurance Exchange has passed. So what now? Let’s take a brief look at how things have changed and what organizations can do to stay in (and ahead of) the game. New requirements, new processes Organizations that have not adapted processes to meet new regulatory requirements will fall further behind. New regulatory requirements effectively make some legacy applications obsolete, require batch process to move to real-time, and more. Business Process Management (BPM) can help organizations bring data processes in line while helping IT redesign processes rather than change code or replace existing applications. BPM fills in application gaps and links critical information systems for a more visible, efficient and auditable organization. Social and mobile solutions BPM technology also facilitates social and mobile solutions that can help meet new needs. Patients are dependent on a network of doctors, pharmacists, families and others. Social solutions can connect members of the patient’s community in ways never seen before - enabling real-time, relevant communication. Likewise, mobile technology supports social solutions, and BPM is the most efficient way to make processes simple and role-based. It unties medical professionals from their offices by enabling them to access timely information and alerts anywhere. Why SOA is also needed Integrating BPM with Service-Oriented Architecture (SOA) also plays a critical role in the development of healthcare solutions that work. SOA can create a single end-to-end process, integrate applications and move them into a common workflow. While SOA enables the reutilization of existing IT infrastructure, BPM supports the process optimization, monitoring and social aspects. SOA and BPM applications support business analysts as they model, create and monitor processes - providing real-time insight and a unified workflow of process activities. Read “New” Solutions for a New Healthcare Landscape on our blog to learn more. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Avio,Healthcare,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • links for 2011-03-17

    - by Bob Rhubart
    Siba Prasad: Oracle Database on Amazon RDSg Siba Prasad share an analysis of the pros and cons. (tags: oracle database cloud amazon) LIVE WEBCAST March 24 2pm PT- Why Switch from Red Hat and SUSE Linux to Oracle Linux? (Oracle's Linux Blog) Featuring Oracle's Monica Kumar, Sr.Director of Linux, Oracle VM and MySQL and Avi Miller, Principal Sales Consultant, Linux and Virtualization. (tags: oracle linux) Webcast: IBM SOA vs. Oracle SOA, March 24, 1pm ET / 10am PT Maneesh Joshi and Bruce Tierney guide you to a solid understanding of the differences between the Oracle and IBM approach to comprehensive SOA. (tags: oracle soa bpm) Finding the Right Solution to Source and Manage Your Contractors (PeopleSoft Apps Strategy) "Talent has become a primary competitive advantage for most organizations. Contingent labor offers talent on flexible terms; it offers the ability to scale up operations, close skill gaps, and manage risk in the process of delivering services." - Mark Rosenberg (tags: oracle peoplesoft enterprisearchitecture) Oracle Business Intelligence Customers: Have Your Voice Heard in the "2011Wisdom of the Crowds Business Intelligence Market Survey" (BI & Analytics Pulse) "The Wisdom of the Crowds survey combines social media, crowd sourcing, and good old fashioned market research to provide vendors and customers alike an unvarnished and insightful snap shot of what's top of mind with business intelligence professionals." (tags: oracle businessintelligence) Martin Bach: Troubleshooting Grid Infrastructure startup Martin Bach hunts down the problem that caused one of his blades to reboot after an EXT3 journal error. (tags: oracle grid rac) Oracle WebCenter: Social Networking & Collaboration (Oracle Enterprise 2.0 Blog) Kelley Ruppel with information on "how the new release of Oracle WebCenter provides unprecedented Social Networking and Collaboration." (tags: oracle webcenter enterprise2.0 collaboration) VirtaThon: 100% Virtual Java/Oracle/MySQL Conference! | Bex Huff "The goal is simple," says Oracle ACE Director Bex Huff. "Because it's all online, the conference is very cheap. Pricing is not yet announced... but it should be around $300. Also, unlike other conferences, every speaker gets paid a small fee depending on the popularity of his or her session." (tags: oracle oracleace java mysqql) Griffiths Waite Blog: BPM 11g PS3 GW's Ian Heathcock shares a link to "a most interesting article on Oracle's recent release discussing the new features and how PS3 adds value  to the whole SOA message." (tags: oracle soa) The Buttso Blathers: Tutorial: JSF 2.0 and JPA 2.0 with WebLogic Server using NetBeans Should you take application architecture advice from a man named Buttso? In this case, yes. (tags: oracle jsf jpa weblogic) Setting-up a High Available Tuned SOA Environment Middleware Magic (tags: ping.fm) How to Configure Weblogic Messaging Bridge with JBoss Middleware Magic (tags: ping.fm Weblogic JBoss) Richard Veryard on Architecture: Emergent Architecture (tags: ping.fm entarch emergence)

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  • BizTalk Send Ports, Delivery Notification and ACK / NACK messages

    - by Robert Kokuti
    Recently I worked on an orchestration which sent messages out to a Send Port on a 'fire and forget' basis. The idea was that once the orchestration passed the message to the Messagebox, it was left to BizTalk to manage the sending process. Should the send operation fail, the Send Port got suspended, and the orchestration completed asynchronously, regardless of the Send Port success or failure. However, we still wanted to log the sending success, using the ACK / NACK messages. On normal ports, BizTalk generates ACK / NACK messages back to the Messagebox, if the logical port's Delivery Notification property is set to 'Transmitted'. Unfortunately, this setting also causes the orchestration to wait for the send port's result, and should the Send Port fail, the orchestration will also receive a 'DeliveryFailureException' exception. So we may end up with a suspended port and a suspended orchestration - not the outcome wanted here, there was no value in suspending the orchestration in our case. There are a couple of ways to fix this: 1. Catch the DeliveryFailureException  (full type name Microsoft.XLANGs.BaseTypes.DeliveryFailureException) and do nothing in the orchestration's exception block. Although this works, it still slows down the orchestration as the orchestration still has to wait for the outcome of the send port operation. 2. Use a Direct Port instead, and set the ACK request on the message Context, prior passing to the port: msgToSend(BTS.AckRequired) = true; This has to be done in an expression shape, as a Direct logical port does not have Delivery Notification property - make sure to add a reference to Microsoft.BizTalk.GlobalPropertySchemas. Setting this context value in the message will cause the messaging agent to create an appropriate ACK or NACK message after the port execution. The ACK / NACK messages can be caught and logged by dedicated Send Ports, filtering on BTS.AckType value (which is either ACK or NACK). ACK/NACK messages are treated in a special way by BizTalk, and a useful feature is that the original message's context values are copied to the ACK/NACK message context - these can be used for logging the right information. Other useful context properties of the ACK/NACK messages: -  BTS.AckSendPortName can be used to identify the original send port. - BTS.AckOwnerID, aka http://schemas.microsoft.com/BizTalk/2003/system-properties.AckOwnerID - holds the instance ID of the failed Send Port - can be used to resubmit / terminate the instance Someone may ask, can we just turn off the Delivery Notification on a 'normal' port, and set the AckRequired property on the message as for a Direct port. Unfortunately, this does not work - BizTalk seems to remove this property automatically, if the message goes through a port where Delivery Notification is set to None.

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  • BizTalk 2010 Certification Exam

    - by Paul Petrov
    I took a shot at new (to me) certification exam for BizTalk 2010. I was able to pass it without any preparation just based on the experience. That does not mean this exam is a very simple one. Comparing to previous (2006 R2) it covers some new areas (like WCF) and has some demanding questions and situation to think about. But the most challenging factor is broad feature coverage. Overall, the impression that if BizTalk continues to grow in scope it’s better to create separate exams for core functionality and extended features (like EDI, RFID, LOB adapters) because it’s really hard to cover vast array of BizTalk capabilities. As far as required knowledge and questions allocation I think Microsoft description is on target. There were definitely more questions on deployment, configuration and administration aspects comparing to previous exam. WCF and WCF based adapters now play big role and this topic was covered well too. Extended functionality is claimed at 13% of the exam, I felt there were plenty of RFID questions but not many EDI, that’s why I thought it’d be useful to split exam into two to cover all of them equally. BRE is still there and good, cause it’s usually not very known/loved feature of the package. At the and, for those who plan to get certified, my advice would be to know all those areas of BizTalk for guaranteed passing: messaging and orchestrations, core adapters, routing, patterns; development of all artifacts and orchestrations; debugging and exceptions handling; packaging, deployment, tracking and administration; WCF bindings and adapters; BAM, BRE, RFID, EDI, etc. You may get by not knowing one smaller non-essential part (like I did with RFID, for example). In such case you better know all other areas very well to cover for the weak spot. If there more than one whiteouts in the knowledge it’s good idea to study and prepare: MSDN, blogs, virtual labs and good VM to play with can help when experience is not enough. So best wishes and good skill to you in passing this certification!

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  • SQL Community – stronger than ever

    - by Rob Farley
    I posted a few hours ago about a reflection of the Summit, but I wanted to write another one for this month’s T-SQL Tuesday, hosted by Chris Yates. In January of this year, Adam Jorgensen and I joked around in a video that was used for the SQL Server 2012 launch. We were asked about SQLFamily, and we said how we were like brothers – how we could drive each other crazy (the look he gave me as I patted his stomach was priceless), but that we’d still look out for each other, just like in a real family. And this is really true. Last week at the PASS Summit, there was a lot going on. I was busy as always, as were many others. People told me their good news, their awful news, and some whinged to me about other people who were driving them crazy. But throughout this, people in the SQL Server community genuinely want the best for each other. I’m sure there are exceptions, but I don’t see much of this. Australians aren’t big on cheering for each other. Neither are the English. I think we see it as an American thing. It could be easy for me to consider that the SQL Community that I see at the PASS Summit is mainly there because it’s a primarily American organisation. But when you speak to people like sponsors, or people involved in several types of communities, you quickly hear that it’s not just about that – that PASS has something special. It goes beyond cheering, it’s a strong desire to see each other succeed. I see MVPs feel disappointed for those people who don’t get awarded. I see Summit speakers concerned for those who missed out on the chance to speak. I see chapter leaders excited about the opportunity to help other chapters. And throughout, I see a gentleness and love for people that you rarely see outside the church (and sadly, many churches don’t have it either). Chris points out that the M-W dictionary defined community as “a unified body of individuals”, and I feel like this is true of the SQL Server community. It goes deeper though. It’s not just unity – and we’re most definitely different to each other – it’s more than that. We all want to see each other grow. We all want to pull ourselves up, to serve each other, and to grow PASS into something more than it is today. In that other post of mine I wrote a bit about Paul White’s experience at his first Summit. His missus wrote to me on Facebook saying that she welled up over it. But that emotion was nothing about what I wrote – it was about the reaction that the SQL Community had had to Paul. Be proud of it, my SQL brothers and sisters, and never lose it.

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  • Designing a completely new database/gui solution for my compnay

    - by user1277304
    I'm no expert when it come to everything Visual Studio 2010 and utilizing SQL server 2008. I'm sure some of my personal projects I've built for personal use would get laughed off the face of the planet, but SQLCe has been the solution I was looking for those home type of projects. And they work, flawlessly. Now I feel it's time to step up to the big league. I want to develop a complete, unified and module based solution for my company that I'm working for. We're still using stuff from the 80s for goodness sake! I use Excel and query the ancient database on my own because I can't stand the GUI. Nothing against people of age, but the IDE our programmers are using is from the stone age, and they use APL of all things with it. I've yet to see a radio button control anywhere in the GUI where it would make sense. Anyway, I want to do this right from the ground up. I'm by no means a newbie when it comes to programming in .NET 2010, however, I want the entire solution to be professionally done. I want version control, test projects, project flow, SQL 2008 integration and all the bells and whistles that come with that. I know for a fact that if we had something like that running, not only would development costs and time be slashed four fold, but the possibilities for expansion and performance would sky rocket. (Between the GUI an our DB engine, it can only use ONE CORE! ONE! It's 2012 for goodness sake!) Our business is growing and our current ancient solution just can't keep up, and I'd hate to see our business go down in flames because our programmer is stuck in the 80's and refuses to use anything current. So I ask you guys, the experts and know-it-alls, where do I start? Are there any gems of good books out there in the haystack of all "This for dummies" type of deals? I already have several people backing me in this endeavor, and while it may seem brash to just usurp the current programmers, I'm doing this for the company as a whole.

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  • WebCenter Customer Spotlight: Hitachi Data Systems

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter Watch this Webcast to see a live demo on how HDS creates multilingual content for their 35+ regional websites  Solution SummaryHitachi Data Systems (HDS) provides mid-range and high-end storage systems, software and services. It is a wholly owned subsidiary of Hitachi Ltd. HDS is based in Santa Clara, California, and has over 5,300 employees in more then 100 countries and regions. HDS's main objectives were to provide a consistent message across all their sites, to maintain a tight governance structure across their messages and related content, expand the use of the existing content management systems and implement a centralized translation management system. HDS implemented a global web content management system based on Oracle WebCenter Content and integrated the Lingotek translation management system to manage their multilingual content. The implemented solution provides each Geo with the ability to expand their web offering to meet local market needs, while staying aligned with the Corporate Web Guidelines Company OverviewHitachi Data Systems (HDS) provides mid-range and high-end storage systems, software and services. It is a wholly owned subsidiary of Hitachi Ltd. and part of the Hitachi Information Systems & Telecommunications Division. The company sells through direct and indirect channels in more than 170 countries and regions. Its customers include of 50 percent of the Fortune 100 companies. HDS is based in Santa Clara California and has over 5,300 employees in more than 100 countries and regions. Business ChallengesHDS has over 35 global websites and the lack of global web capabilities led to inconsistency of messaging, slower time to market and failed to address local language needs. There was an extensive operational overhead due to manual and redundant processes. Translation efforts where superficial, inconsistent and wasteful and the lack of translation automation tools discouraged localization.  HDS's main objectives were to provide a consistent message across all their sites, to maintain a tight governance structure across their messages and related content, expand the use of the existing content management systems and implement a centralized translation management system. Solution DeployedHDS implemented a global web content management system based on Oracle WebCenter Content. The solution supports decentralized publishing for their 35+ global sites to address local market needs while ensuring editorial and brand review trough embedded review processes. They integrated the Lingotek translation management system into Oracle WebCenter Content to manage their multilingual content. Business Results Provides each Geo with the ability to expand their web offering to meet local market needs, while staying aligned with the Corporate Web Guidelines Enables end-to-end content lifecycle management across multiple languages Leverage translation memory for reuse and consistency Reduce time to market with central repository of translated content Additional Information HDS Webcast Oracle WebCenter Content Lingotek website

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  • Mobile Apps: An Ongoing Revolution

    - by Steve Walker
    a guest post from Suhas Uliyar, VP Mobile Strategy, Product Management, Oracle The rise of smartphone apps have proved transformational for businesses, increasing the productivity of employees while simultaneously creating some seriously cool end user experiences. But this is a revolution that is only just beginning. Over the next few years, apps will change everything about the way enterprises work as well as overhauling the experiences of customers. The spark for this revolution is simplicity. Simplicity has already proved important for the front-end of apps, which are now often as compelling and intuitive as consumer apps. Businesses will encourage this trend, both to further increase employee productivity and to attract ‘digital natives’ (as employees and customers). With the variety of front-end development tools available already, this should be a simple mission for developers to accomplish – but front-end simplicity alone is not enough for the enterprise mobile revolution. Without the right content even the most user-friendly app is useless. Yet when it comes to integrating apps with ‘back-end’ systems to enable this content, developers often face a complex, costly and time-consuming task. Then there is security: how can developers strike a balance between complying with enterprise security policies and keeping the user experience simple? Complexity has acted as a brake on innovation, with integration and security compliance swallowing enterprise resources. This is why the simplification of integration, security and scalability is so important: it frees time and money for revolutionary innovation. The key is to put in place a complete and unified SOA integration platform that runs across the entire enterprise and enables organizations to easily integrate and connect applications across IT environments. The platform must also be capable of abstracting apps from the underlying OS and enabling a ‘write-once, run- anywhere’ capability for mobile devices - essential for BYOD environments and integrating third-party apps. Mobile Back-end-as-a-Service can also be very important in streamlining back-end integration. Mobile services offered through the cloud can simplify mobile application development with a standard approach to dealing with complex server-side programming and integration issues. This allows the business to innovate at its own pace while providing developers with a choice of tools to speed development and integration. Finally, there is security, which must be done in a way that encourages users to make the most of their mobile devices and applications. As mobile users, we want convenience and that is why we generally approve of businesses that adopt BYOD policies. Enterprises can safely encourage BYOD as they can separate, protect, and wipe corporate applications by installing a secure ‘container’ around corporate applications on any mobile device. BYOD management also means users’ personal applications and data can be kept separate from the enterprise information – giving them the confidence they need to embrace the use of their devices for corporate apps. Enterprises that place mobility at the heart of what they do will fundamentally transform their businesses and leap ahead of the competition. As businesses take to mobile platforms that simplify integration, security and scalability we will see a blossoming of innovation that will drive new levels of user convenience and create new ways of working that we are only beginning to imagine.

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