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  • Comments on Comments

    - by Joe Mayo
    I almost tweeted a reply to Capar Kleijne's question about comments on Twitter, but realized that my opinion exceeded 140 characters. The following is based upon my experience with extremes and approaches that I find useful in code comments. There are a couple extremes that I've seen and reasons why people go the distance in each approach. The most common extreme is no comments in the code at all.  A few bad reasons why this happens is because a developer is in a hurry, sloppy, or is interested in job preservation. The unfortunate result is that the code is difficult to understand and hard to maintain. The drawbacks to no comments in code are a primary reason why teachers drill the need for commenting code into our heads.  This viewpoint assumes the lack of comments are bad because the code is bad, but there is another reason for not commenting that is gaining more popularity. I've heard/and read that code should be self documenting. Following this thought pattern, if code is well written with meaningful names, there should not be a reason for comments.  An addendum to this argument is that comments are often neglected and get out-of-date, but the code is what is kept up-to-date. Presumably, if code contained very good naming, it would be easy to maintain.  This is a noble perspective and I like the practice of meaningful naming of identifiers. However, I think it's also an extreme approach that doesn't cover important cases.  i.e. If an identifier is named badly (subjective differences in opinion) or not changed appropriately during maintenance, then the badly named identifier is no more useful than a stale comment. These were the two no-comment extremes, so let's look at the too many comments extreme. On a regular basis, I'll see cases where the code is over-commented; not nearly as often as the no-comment scenarios, but still prevalent.  These are examples of where every single line in the code is commented.  These comments make the code harder to read because they get in the way of the algorithm.  In most cases, the comments parrot what each line of code does.  If a developer understands the language, then most statements are immediately intuitive.  i.e. what use is it to say that I'm assigning foo to bar when it's clear what the code is doing. I think that over-commenting code is a waste of time that slows down initial development and maintenance.  Understandably, the developer's intentions are admirable because they've had it beaten into their heads that they must comment. However, I think it's an extreme and prefer a more moderate approach. I don't think the extremes do justice to code because each can make maintenance harder.  No comments on bad code is obviously a problem, but the other two extremes are subtle and require qualification to address properly. The problem I see with the code-as-documentation approach is that it doesn't lift the developer out of the algorithm to identify dependencies, intentions, and hacks. Any developer can read code and follow an algorithm, but they still need to know where it fits into the big picture of the application. Because of indirections with language features like interfaces, delegates, and virtual members, code can become complex.  Occasionally, it's useful to point out a nuance or reason why a piece of code is there. i.e. If you've building an app that communicates via HTTP, you'll have certain headers to include for the endpoint, and it could be useful to point out why the code for setting those header values is there and how they affect the application. An argument against this could be that you should extract that code into a separate method with a meaningful name to describe the scenario.  My problem with such an approach would be that your code base becomes even more difficult to navigate and work with because you have all of this extra code just to make the code more meaningful. My opinion is that a simple and well-stated comment stating the reasons and intention for the code is more natural and convenient to the initial developer and maintainer.  I just don't agree with the approach of going out of the way to avoid making a comment.  I'm also concerned that some developers would take this approach as an excuse to not comment their bad code. Another area where I like comments is on documentation comments.  Java has it and so does C# and VB.  It's convenient because we can build automated tools that extract these comments.  These extracted comments are often much better than no documentation at all.  The "go read the code" answer always doesn't fulfill the need for a quick summary of an API. To summarize, I think that the extremes of no comments and too many comments are less than desirable approaches. I prefer documentation comments to explain each class and member (API level) and code comments as necessary to supplement well-written code. Joe

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  • Lessons from a SAN Failure

    - by Bill Graziano
    At 1:10AM Sunday morning the main SAN at one of my clients suffered a “partial” failure.  Partial means that the SAN was still online and functioning but the LUNs attached to our two main SQL Servers “failed”.  Failed means that SQL Server wouldn’t start and the MDF and LDF files mostly showed a zero file size.  But they were online and responding and most other LUNs were available.  I’m not sure how SANs know to fail at 1AM on a Saturday night but they seem to.  From a personal standpoint this worked out poorly: I was out with friends and after more than a few drinks.  From a work standpoint this was about the best time to fail you could imagine.  Everything was running well before Monday morning.  But it was a long, long Sunday.  I started tipsy, got tired and ended up hung over later in the day. Note to self: Try not to go out drinking right before the SAN fails. This caught us at an interesting time.  We’re in the process of migrating to an entirely new set of servers so some things were partially moved.  This made it difficult to follow our procedures as cleanly as we’d like.  The benefit was that we had much better documentation of everything on the server.  I would encourage everyone to really think through the process of implementing your DR plan and document as much as possible.  Following a checklist is much easier than trying to remember at night under pressure in a hurry after a few drinks. I had a series of estimates on how long things would take.  They were accurate for any single server failure.  They weren’t accurate for a SAN failure that took two servers down.  This wasn’t bad but we should have communicated better. Don’t forget how many things are outside the database.  Logins, linked servers, DTS packages (yikes!), jobs, service broker, DTC (especially DTC), database triggers and any objects in the master database are all things you need backed up.  We’d done a decent job on this and didn’t find significant problems here.  That said this still took a lot of time.  There were many annoyances as a result of this.  Small settings like a login’s default database had a big impact on whether an application could run.  This is probably the single biggest area of concern when looking to recreate a server.  I’d encourage everyone to go through every single node of SSMS and look for user created objects or settings outside the database. Script out your logins with the proper SID and already encrypted passwords and keep it updated.  This makes life so much easier.  I used an approach based on KB246133 that worked well.  I’ll get my scripts posted over the next few days. The disaster can cause your DR process to fail in unexpected ways.  We have a job that scripts out all logins and role memberships and writes it to a file.  This runs on the DR server and pulls from the production server.  Upon opening the file I found that the contents were a “server not found” error.  Fortunately we had other copies and didn’t need to try and restore the master database.  This now runs on the production server and pushes the script to the DR site.  Soon we’ll get it pushed to our version control software. One of the biggest challenges is keeping your DR resources up to date.  Any server change (new linked server, new SQL Server Agent job, etc.) means that your DR plan (and scripts) is out of date.  It helps to automate the generation of these resources if possible. Take time now to test your database restore process.  We test ours quarterly.  If you have a large database I’d also encourage you to invest in a compressed backup solution.  Restoring backups was the single larger consumer of time during our recovery. And yes, there’s a database mirroring solution planned in our new architecture. I didn’t have much involvement in things outside SQL Server but this caused many, many things to change in our environment.  Many applications today aren’t just executables or web sites.  They are a combination of those plus network infrastructure, reports, network ports, IP addresses, DTS and SSIS packages, batch systems and many other things.  These all needed a little bit of attention to make sure they were functioning properly. Profiler turned out to be a handy tool.  I started a trace for failed logins and kept that running.  That let me fix a number of problems before people were able to report them.  I also ran traces to capture exceptions.  This helped identify problems with linked servers. Overall the thing that gave me the most problem was linked servers.  In order for a linked server to function properly you need to be pointed to the right server, have the proper login information, have the network routes available and have MSDTC configured properly.  We have a lot of linked servers and this created many failure points.  Some of the older linked servers used IP addresses and not DNS names.  This meant we had to go in and touch all those linked servers when the servers moved.

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  • Gartner PCC Follow-up: Interview with Chaeny Emanavin, Usability Lead - Office of Information Develo

    - by [email protected]
    Last week at the Gartner Portals, Content and Collaboration conference in Baltimore, Chaeny and I co-presented on Oracle Enterprise 2.0 and BIA's Citizen Portal. Chaeny's presentation about the BIA solution was very well received and I wanted to do a follow-up interview with Chaeny to discuss more details about their solution and its Enterprise 2.0 features. Ajay: What were the main objectives for the BIA Citizen Portal? Chaeny: The BIA Citizen Portal is designed to provide all the services of the Bureau of Indian Affairs to the community of 564 federally recognized tribes that include over 1.9 million American Indians and Alaska Natives. The BIA provides the same breadth of services that the entire U.S. Federal Government provides in one small Bureau. So, we needed a solution that was flexible enough to handle content ranging from law enforcement to housing to education. Key objectives for external users was to use the Web as a communications channel and keep them informed on what services are available. We also wanted to build an internal web presence and community for BIA's 5000 employees to ensure that they update their content, leverage internal experts and create single sources of truth for key policy documents. Ajay: How is the project being implemented? Chaeny: We are using a phased approach. In phases 1 & 2, interim internal and external sites were built to ensure usability and functional requirements are being met. In Phases 3 & 4, we built out a modern internal and external presence using Oracle WebCenter Suite and Oracle Universal Content Management (UCM), including enabling delegated content management for our internal business units. Phase 4 was completed in January 2010. Phase 5 will add deeper Enterprise 2.0 collaboration capabilities to the solution. Ajay: Are you integrating any existing sites into the new solution? Chaeny: Yes, we have a SharePoint implementation that we are using for document management. We needed more precise functionality however. We found that SharePoint would let individual administrators of a SharePoint site actually create new sites. In a 3 months span, we had over 200 new sites created and most were not being used. So, we had an enormous sprawl problem. Our requirements mandated increased governance and more granular control over the creation of sites and flexible user access to content. In SharePoint this required custom code and was very time-intensive which was unfeasible given our tight deadlines. We are piloting Oracle WebCenter Spaces as our collaboration solution to mitigate these issues. However, we must integrate our existing SharePoint investment which we can do easily by using the SharePoint connectors available in Oracle WebCenter and UCM. Ajay: What were the key design parameters for your solution? Chaeny: We wanted everything driven by standards and policies. We created a cross-functional steering group called the Indian Affairs Web Council to codify policies that were baked into the system. Other key design areas were focused on security/governance, self-service content management, ease of use, integration with legacy applications and seamless single sign-on. We are using Dublin Core as our metadata standard. We also are using Java, APEX, and ADF as our development standards. Ajay: Why was it important to standardize on a platform? Chaeny: We initially looked at best-of-breed solutions, but we faced a lot of issues getting the different solutions to work together. Going with an integrated solution was more economical, easier to learn and faster to deliver the solution. Ajay: What type of legacy applications are you integrating into the portal? Chaeny: Initially we are starting with administrative apps such as people directory and user admin and then we will integrate HR and Financial applications among others. Ajay: Can you describe some of the E20 collaboration features you are putting into the solution? Chaeny: We are adding Enterprise 2.0 using Oracle WebCenter Spaces to deliver different collaboration tools such as wikis, blogs and discussion forums. Wikis to create rapid, ad hoc monthly roll-up reports; discussion forums to provide context-specific help; blogs to capture tacit organization knowledge from experts, identify gurus and turn tacit knowledge into explicit knowledge. Ajay: Are you doing anything specifically to spur adoption and usage? Chaeny: Yes, we did several things that I think helped us ramp quickly. First, we met our commitments for the new system launch date and also provided extra resources for a customer support "hotline" during the launch period. Prior to launch, we did exhaustive usability studies to capture user requirements around functionality, navigation and other key interaction areas. We also created extensive training programs so that the content managers in each business unit were comfortable using the content management tools and knew the best practices for usage. Finally, to launch the Enterprise 2.0 collaboration capabilities, we are working with a pilot group from the Division of Forestry and Wildland Fire Management of BIA. This group of people in the past have been willing early adopters and they have a strong business need to collaborate with many agencies both internal and external across State, County and other Federal jurisdictions. Their feedback is key to helping us launch Enterprise 2.0 successfully in our broader organization. Ajay: What were the biggest benefits to internal BIA employees and to the external community of users? Chaeny: For our employees, the new Enterprise 2.0-based solution will make it easier to find information; enhance employee productivity by embedding standard business processes into the system and create more of a community by creating connections with experts via social collaboration to ultimately provide better services more quickly. For the external American Indian and Alaska Native communities, we have a better relationship with the users and the new site has improved BIA's perception as a more responsive and customer-centric organization.

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  • Change Comes from Within

    - by John K. Hines
    I am in the midst of witnessing a variety of teams moving away from Scrum. Some of them are doing things like replacing Scrum terms with more commonly understood terminology. Mainly they have gone back to using industry standard terms and more traditional processes like the RAPID decision making process. For example: Scrum Master becomes Project Lead. Scrum Team becomes Project Team. Product Owner becomes Stakeholders. I'm actually quite sad to see this happening, but I understand that Scrum is a radical change for most organizations. Teams are slowly but surely moving away from Scrum to a process that non-software engineers can understand and follow. Some could never secure the education or personnel (like a Product Owner) to get the whole team engaged. And many people with decision-making authority do not see the value in Scrum besides task planning and tracking. You see, Scrum cannot be mandated. No one can force a team to be Agile, collaborate, continuously improve, and self-reflect. Agile adoptions must start from a position of mutual trust and willingness to change. And most software teams aren't like that. Here is my personal epiphany from over a year of attempting to promote Agile on a small development team: The desire to embrace Agile methodologies must come from each and every member of the team. If this desire does not exist - if the team is satisfied with its current process, if the team is not motivated to improve, or if the team is afraid of change - the actual demonstration of all the benefits prescribed by Agile and Scrum will take years. I've read some blog posts lately that criticise Scrum for demanding "Big Change Up Front." One's opinion of software methodologies boils down to one's perspective. If you see modern software development as successful, you will advocate for small, incremental changes to how it is done. If you see it as broken, you'll be much more motivated to take risks and try something different. So my question to you is this - is modern software development healthy or in need of dramatic improvement? I can tell you from personal experience that any project that requires exploration, planning, development, stabilisation, and deployment is hard. Trying to make that process better with only a slightly modified approach is a mistake. You will become completely dependent upon the skillset of your team (the only variable you can change). But the difficulty of planned work isn't one of skill. It isn't until you solve the fundamental challenges of communication, collaboration, quality, and efficiency that skill even comes into play. So I advocate for Big Change Up Front. And I advocate for it to happen often until those involved can say, from experience, that it is no longer needed. I hope every engineer has the opportunity to see the benefits of Agile and Scrum on a highly functional team. I'll close with more key learnings that can help with a Scrum adoption: Your leaders must understand Scrum. They must understand software development, its inherent difficulties, and how Scrum helps. If you attempt to adopt Scrum before the understanding is there, your leaders will apply traditional solutions to your problems - often creating more problems. Success should be measured by quality, not revenue. Namely, the value of software to an organization is the revenue it generates minus ongoing support costs. You should identify quality-based metrics that show the effect Agile techniques have on your software. Motivation is everything. I finally understand why so many Agile advocates say you that if you are not on a team using Agile, you should leave and find one. Scrum and especially Agile encompass many elegant solutions to a wide variety of problems. If you are working on a team that has not encountered these problems the the team may never see the value in the solutions.   Having said all that, I'm not giving up on Agile or Scrum. I am convinced it is a better approach for software development. But reality is saying that its adoption is not straightforward and highly subject to disruption. Unless, that is, everyone really, really wants it.

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  • Introducing Microsoft SQL Server 2008 R2 - Business Intelligence Samples

    - by smisner
    On April 14, 2010, Microsoft Press (blog | twitter) released my latest book, co-authored with Ross Mistry (twitter), as a free ebook download - Introducing Microsoft SQL Server 2008 R2. As the title implies, this ebook is an introduction to the latest SQL Server release. Although you'll find a comprehensive review of the product's features in this book, you will not find the step-by-step details that are typical in my other books. For those readers who are interested in a more interactive learning experience, I have created two samples file for download: IntroSQLServer2008R2Samples project Sales Analysis workbook Here's a recap of the business intelligence chapters and the samples I used to generate the screen shots by chapter: Chapter 6: Scalable Data Warehousing covers a new edition of SQL Server, Parallel Data Warehouse. Understandably, Microsoft did not ship me the software and hardware to set up my own Parallel Data Warehouse environment for testing purposes and consequently you won't see any screenshots in this chapter. I received a lot of information and a lot of help from the product team during the development of this chapter to ensure its technical accuracy. Chapter 7: Master Data Services is a new component in SQL Server. After you install Master Data Services (MDS), which is a separate installation from SQL Server although it's found on the same media, you can install sample models to explore (which is what I did to create screenshots for the book). To do this, you deploying packages found at \Program Files\Microsoft SQL Server\Master Data Services\Samples\Packages. You will first need to use the Configuration Manager (in the Microsoft SQL Server 2008 R2\Master Data Services program group) to create a database and a Web application for MDS. Then when you launch the application, you'll see a Getting Started page which has a Deploy Sample Data link that you can use to deploy any of the sample packages. Chapter 8: Complex Event Processing is an introduction to another new component, StreamInsight. This topic was way too large to cover in-depth in a single chapter, so I focused on information such as architecture, development models, and an overview of the key sections of code you'll need to develop for your own applications. StreamInsight is an engine that operates on data in-flight and as such has no user interface that I could include in the book as screenshots. The November CTP version of SQL Server 2008 R2 included code samples as part of the installation, but these are not the official samples that will eventually be available in Codeplex. At the time of this writing, the samples are not yet published. Chapter 9: Reporting Services Enhancements provides an overview of all the changes to Reporting Services in SQL Server 2008 R2, and there are many! In previous posts, I shared more details than you'll find in the book about new functions (Lookup, MultiLookup, and LookupSet), properties for page numbering, and the new global variable RenderFormat. I will confess that I didn't use actual data in the book for my discussion on the Lookup functions, but I did create real reports for the blog posts and will upload those separately. For the other screenshots and examples in the book, I have created the IntroSQLServer2008R2Samples project for you to download. To preview these reports in Business Intelligence Development Studio, you must have the AdventureWorksDW2008R2 database installed, and you must download and install SQL Server 2008 R2. For the map report, you must execute the PopulationData.sql script that I included in the samples file to add a table to the AdventureWorksDW2008R2 database. The IntroSQLServer2008R2Samples project includes the following files: 01_AggregateOfAggregates.rdl to illustrate the use of embedded aggregate functions 02_RenderFormatAndPaging.rdl to illustrate the use of page break properties (Disabled, ResetPageNumber), the PageName property, and the RenderFormat global variable 03_DataSynchronization.rdl to illustrate the use of the DomainScope property 04_TextboxOrientation.rdl to illustrate the use of the WritingMode property 05_DataBar.rdl 06_Sparklines.rdl 07_Indicators.rdl 08_Map.rdl to illustrate a simple analytical map that uses color to show population counts by state PopulationData.sql to provide the data necessary for the map report Chapter 10: Self-Service Analysis with PowerPivot introduces two new components to the Microsoft BI stack, PowerPivot for Excel and PowerPivot for SharePoint, which you can learn more about at the PowerPivot site. To produce the screenshots for this chapter, I created the Sales Analysis workbook which you can download (although you must have Excel 2010 and the PowerPivot for Excel add-in installed to explore it fully). It's a rather simple workbook because space in the book did not permit a complete exploration of all the wonderful things you can do with PowerPivot. I used a tutorial that was available with the CTP version as a basis for the report so it might look familiar if you've already started learning about PowerPivot. In future posts, I'll continue exploring the new features in greater detail. If there's any special requests, please let me know! Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Inserting and Deleting Sub Rows in GridView

    - by Vincent Maverick Durano
    A user in the forums (http://forums.asp.net) is asking how to insert  sub rows in GridView and also add delete functionality for the inserted sub rows. In this post I'm going to demonstrate how to this in ASP.NET WebForms.  The basic idea to achieve this is we just need to insert row data in the DataSource that is being used in GridView since the GridView rows will be generated based on the DataSource data. To make it more clear then let's build up a sample application. To start fire up Visual Studio and create a WebSite or Web Application project and then add a new WebForm. In the WebForm ASPX page add this GridView markup below:   1: <asp:gridview ID="GridView1" runat="server" AutoGenerateColumns="false" onrowdatabound="GridView1_RowDataBound"> 2: <Columns> 3: <asp:BoundField DataField="RowNumber" HeaderText="Row Number" /> 4: <asp:TemplateField HeaderText="Header 1"> 5: <ItemTemplate> 6: <asp:TextBox ID="TextBox1" runat="server"></asp:TextBox> 7: </ItemTemplate> 8: </asp:TemplateField> 9: <asp:TemplateField HeaderText="Header 2"> 10: <ItemTemplate> 11: <asp:TextBox ID="TextBox2" runat="server"></asp:TextBox> 12: </ItemTemplate> 13: </asp:TemplateField> 14: <asp:TemplateField HeaderText="Header 3"> 15: <ItemTemplate> 16: <asp:TextBox ID="TextBox3" runat="server"></asp:TextBox> 17: </ItemTemplate> 18: </asp:TemplateField> 19: <asp:TemplateField HeaderText="Action"> 20: <ItemTemplate> 21: <asp:LinkButton ID="LinkButton1" runat="server" onclick="LinkButton1_Click" Text="Insert"></asp:LinkButton> 22: </ItemTemplate> 23: </asp:TemplateField> 24: </Columns> 25: </asp:gridview>   Then at the code behind source of ASPX page you can add this codes below:   1: private DataTable FillData() { 2:   3: DataTable dt = new DataTable(); 4: DataRow dr = null; 5:   6: //Create DataTable columns 7: dt.Columns.Add(new DataColumn("RowNumber", typeof(string))); 8:   9: //Create Row for each columns 10: dr = dt.NewRow(); 11: dr["RowNumber"] = 1; 12: dt.Rows.Add(dr); 13:   14: dr = dt.NewRow(); 15: dr["RowNumber"] = 2; 16: dt.Rows.Add(dr); 17:   18: dr = dt.NewRow(); 19: dr["RowNumber"] = 3; 20: dt.Rows.Add(dr); 21:   22: dr = dt.NewRow(); 23: dr["RowNumber"] = 4; 24: dt.Rows.Add(dr); 25:   26: dr = dt.NewRow(); 27: dr["RowNumber"] = 5; 28: dt.Rows.Add(dr); 29:   30: //Store the DataTable in ViewState for future reference 31: ViewState["CurrentTable"] = dt; 32:   33: return dt; 34:   35: } 36:   37: private void BindGridView(DataTable dtSource) { 38: GridView1.DataSource = dtSource; 39: GridView1.DataBind(); 40: } 41:   42: private DataRow InsertRow(DataTable dtSource, string value) { 43: DataRow dr = dtSource.NewRow(); 44: dr["RowNumber"] = value; 45: return dr; 46: } 47: //private DataRow DeleteRow(DataTable dtSource, 48:   49: protected void Page_Load(object sender, EventArgs e) { 50: if (!IsPostBack) { 51: BindGridView(FillData()); 52: } 53: } 54:   55: protected void LinkButton1_Click(object sender, EventArgs e) { 56: LinkButton lb = (LinkButton)sender; 57: GridViewRow row = (GridViewRow)lb.NamingContainer; 58: DataTable dtCurrentData = (DataTable)ViewState["CurrentTable"]; 59: if (lb.Text == "Insert") { 60: //Insert new row below the selected row 61: dtCurrentData.Rows.InsertAt(InsertRow(dtCurrentData, row.Cells[0].Text + "-sub"), row.RowIndex + 1); 62:   63: } 64: else { 65: //Delete selected sub row 66: dtCurrentData.Rows.RemoveAt(row.RowIndex); 67: } 68:   69: BindGridView(dtCurrentData); 70: ViewState["CurrentTable"] = dtCurrentData; 71: } 72:   73: protected void GridView1_RowDataBound(object sender, GridViewRowEventArgs e) { 74: if (e.Row.RowType == DataControlRowType.DataRow) { 75: if (e.Row.Cells[0].Text.Contains("-sub")) { 76: ((LinkButton)e.Row.FindControl("LinkButton1")).Text = "Delete"; 77: } 78: } 79: }   As you can see the code above is pretty straight forward and self explainatory but just to give you a short explaination the code above is composed of three (3) private methods which are the FillData(), BindGridView and InsertRow(). The FillData() method is a method that returns a DataTable and basically creates a dummy data in the DataTable to be used as the GridView DataSource. You can replace the code in that method if you want to use actual data from database but for the purpose of this example I just fill the DataTable with a dummy data on it. The BindGridVew is a method that handles the actual binding of GridVew. The InsertRow() is a method that returns a DataRow. This method handles the insertion of the sub row. Now in the LinkButton OnClick event, we casted the sender to a LinkButton to determine the specific object that fires up the event and get the row values. We then reference the Data from ViewState to get the current data that is being used in the GridView. If the LinkButton text is "Insert" then we will insert new row to the DataSource ( in this case the DataTable) based on the rowIndex if not then Delete the sub row that was added. Here are some screen shots of the output below: On initial load:   After inserting a sub row:   That's it! I hope someone find this post useful!   Technorati Tags: ASP.NET,C#,GridView

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  • Social Business Forum Milano: Day 2

    - by me
    @YourService. The business world has flipped and small business can capitalize  by Frank Eliason (twitter: @FrankEliason ) Technology and social media tools have made it easier than ever for companies to communicate with consumers. They can listen and join in on conversations, solve problems, get instant feedback about their products and services, and more. So why, then, are most companies not doing this? Instead, it seems as if customer service is at an all time low, and that the few companies who are choosing to focus on their customers are experiencing a great competitive advantage. At Your Service explains the importance of refocusing your business on your customers and your employees, and just how to do it. Explains how to create a culture of empowered employees who understand the value of a great customer experience Advises on the need to communicate that experience to their customers and potential customers Frank Eliason, recognized by BusinessWeek as the 'most famous customer service manager in the US, possibly in the world,' has built a reputation for helping large businesses improve the way they connect with customers and enhance their relationships Quotes from the Audience: Bertrand Duperrin ?@bduperrin social service is not about shutting up the loudest cutsomers ! #sbf12 @frankeliason Paolo Pelloni ?@paolopelloniGautam Ghosh ?@GautamGhosh RT @cecildijoux: #sbf12 @frankeliason you need to change things and fix the approach it's not about social media it's about driving change  Peter H. Reiser ?@peterreiser #sbf12 Company Experience = Product Experience + Customer Interactions + Employee Experience @yourservice Engage or lose! Socialize, mobilize, conversify: engage your employees to improve business performance Christian Finn (twitter: @cfinn) First Christian was presenting the flying monkey   Then he outlined the four principals to fix the Intranet: 1. Socalize the Intranet 2. Get Thee to a Single Repository 3. Mobilize the Intranet 4. Conversationalize Your Processes Quotes from the Audience: Oscar Berg ?@oscarberg Engaged employees think their work bring out the best of their ideas @cfinn #sbf12 http://pic.twitter.com/68eddp48 John Stepper ?@johnstepper I like @cfinn's "conversify your processes" A nice related concept to "narrating your work", part of working out loud. http://johnstepper.com/2012/05/26/working-out-loud-your-personal-content-strategy/ Oscar Berg ?@oscarberg Organizations are talent markets - socializing your intranet makes this market function better @cfinn #sbf12 For profit, productivity, and personal benefit: creating a collaborative culture at Deutsche Bank John Stepper (twitter:@johnstepper) Driving adoption of collaboration + social media platforms at Deutsche Bank. John shared some great best practices on how to deploy an enterprise wide  community model  in a large company. He started with the most important question What is the commercial value of adding social ? Then he talked about the success of Community of Practices deployment and outlined some key use cases including the relevant measures to proof the ROI of the investment. Examples:  Community of practice -> measure: systematic collection of value stories  Self-service website  -> measure: based on representative models Optimizing asset inventory - > measure: Actual counts  This use case was particular interesting.  It is a crowd sourced spending/saving of infrastructure model.  User can cancel IT services they don't need (as example Software xx).  5% of the saving goes to social responsibility projects. The John outlined some  best practices on how to address the WIIFM (What's In It For Me) question of the individual users:  - change from hierarchy to graph -  working out loud = observable work + narrating  your work  - add social skills to career objectives - example: building a purposeful social network course/training as part of the job development curriculum And last but not least John gave some important tips on how to get senior management buy-in by establishing management sponsored division level collaboration boards which defines clear uses cases and measures. This divisional use cases are then implemented using a common social platform.  Thanks John - I learned a lot from your presentation!   Quotes from the Audience: Ana Silva ?@AnaDataGirl #sbf12 what's in it for individuals at Deutsche Bank? Shapping their reputations in a big org says @johnstepper #e20Ana Silva ?@AnaDataGirl Any reason why not? MT @magatorlibero #sbf12 is Deutsche B. experience on applying social inside company applicable to Italian people? Oscar Berg ?@oscarberg Your career is not a ladder, it is a network that opens up opportunities - @johnstepper #sbf12 Oscar Berg ?@oscarberg @johnstepper: Institutionalizing collaboration is next - collaboration woven into the fabric of daily work #sbf12 Ana Silva ?@AnaDataGirl #sbf12 @johnstepper talking about how Deutsche Bank is using #socbiz to build purposeful CoP & save money

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  • And the Winners of Fusion Middleware Innovation Awards in Data Integration are…

    - by Irem Radzik
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} At OpenWorld, we announced the winners of Fusion Middleware Innovation Awards 2012. Raymond James and Morrison Supermarkets were selected for the data integration category for their innovative use of Oracle’s data integration products and the great results they have achieved. In this blog I would like to briefly introduce you to these award winning projects. Raymond James is a diversified financial services company, which provides financial planning, wealth management, investment banking, and asset management. They are using Oracle GoldenGate and Oracle Data Integrator to feed their operational data store (ODS), which supports application services across the enterprise. A major requirement for their project was low data latency, as key decisions are made based on the data in the ODS. They were able to fulfill this requirement due to the Oracle Data Integrator’s integrated solution with Oracle GoldenGate. Oracle GoldenGate captures changed data from different systems including Oracle Database, HP NonStop and Microsoft SQL Server into a single data store on SQL Server 2008. Oracle Data Integrator provides data transformations for the ODS. Leveraging ODI’s integration with GoldenGate, Raymond James now sees a 9 second median latency (from source commit to ODS target commit). The ODS solution delivers high quality, accurate data for consuming applications such as Raymond James’ next generation client and portfolio management systems as well as real-time operational reporting. It enables timely information for making better decisions. There are more benefits Raymond James achieved with this implementation of Oracle’s data integration solution. The software developers and architects of this solution, Tim Garrod and Ryan Fonnett, have told us during their presentation at OpenWorld that they also reduced application complexity significantly while improving developer productivity through trusted operational services. They were able to utilize CDC to generate alerts for business users, and for applications (for example for cache hydration mechanisms). One cool innovation example among many in this project is that using ODI's flexible architecture, Tim and Ryan could build 24/7 self-healing processes. And these processes have hardly failed. Integration processes fixes the errors itself. Pretty amazing; and a great solution for environments that need such reliability and availability. (You can see Tim and Ryan’s photo with the Innovation Award above.) The other winner of this year in the data integration category, Morrison Supermarkets, is the UK’s 4th largest grocery retailer. The company has been migrating all their legacy applications on to a new-world application set based on Oracle and consolidating all BI on to a single Oracle platform. The company recently implemented Oracle Exadata as the data warehouse engine and uses Oracle Business Intelligence EE. Their goal with deploying GoldenGate and ODI was to provide BI data to the enterprise in a way that it also supports operational decision making requirements from a wide range of Oracle based ERP applications such as E-Business Suite, PeopleSoft, Oracle Retail Suite. They use GoldenGate’s log-based change data capture capabilities and Oracle Data Integrator to populate the Oracle Retail Data Model. The electronic point of sale (EPOS) integration solution they built processes over 80 million transactions/day at busy periods in near real time (15 mins). It provides valuable insight to Retail and Commercial teams for both intra-day and historical trend analysis. As I mentioned in yesterday’s blog, the right data integration platform can transform the business. Here is another example: The point-of-sale integration enabled the grocery chain to optimize its stock management, leading to another award: Morrisons won the Grocer 33 award in 2012 - beating all other major UK supermarkets in product availability. Congratulations, Morrisons,on another award! Celebrating the innovation and the success of our customers with Oracle’s data integration products was definitely a highlight of Oracle OpenWorld for me. I look forward to hearing more from Raymond James, Morrisons, and the other customers that presented their data integration projects at OpenWorld, on how they are creating more value for their organizations.

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  • Oracle Enterprise Manager Cloud Control 12c: Contributing to emerging Cloud standards

    - by Anand Akela
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Contributed by Tony Di Cenzo, Director for Standards Strategy and Architecture, and Mark Carlson, Principal Cloud Architect, for Oracle's Systems Management and Storage Products Groups . As one would expect of an industry leader, Oracle's participation in industry standards bodies is extensive. We participate in dozens of organizations that produce open standards which apply to our products, and our commitment to the success of these organizations is manifest in several way - we support them financially through our memberships; our senior engineers are active participants, often serving in leadership positions on boards, technical working groups and committees; and when it makes good business sense we contribute our intellectual property. We believe supporting the development of open standards is fundamental to Oracle meeting customer demands for product choice, seamless interoperability, and lowering the cost of ownership. Nowhere is this truer than in the area of cloud standards, and for the most recent release of our flagship management product, Oracle Enterprise Manager Cloud Control 12c (EM Cloud Control 12c). There is a fundamental rule that standards follow architecture. This was true of distributed computing, it was true of service-oriented architecture (SOA), and it's true of cloud. If you are familiar with Enterprise Manager it is likely to be no surprise that EM Cloud Control 12c is a source of technology that can be considered for adoption within cloud management standards. The reason, quite simply, is that the Oracle integrated stack architecture aligns with the cloud architecture models being adopted by the industry, and EM Cloud Control 12c has been developed to manage this architecture. EM Cloud Control 12c has facilities for managing the various underlying capabilities of the integrated stack in IaaS, PaaS, and SaaS clouds, and enables essential characteristics such as on-demand self-service provisioning, centralized policy-based resource management, integrated chargeback, and capacity planning, and complete visibility of the physical and virtual environment from applications to disk. Our most recent contribution in support of cloud management standards to come out of the EM Cloud Control 12c work was the Oracle Cloud Elemental Resource Model API. Oracle contributed the Elemental Resource Model API to the Distributed Management Task Force (DMTF) in 2011 where it was assigned to DMTF's Cloud Management Working Group (CMWG). The CMWG is considering the Oracle specification and those of several other vendors in their effort to produce a best practices specification for managing IaaS clouds. DMTF's Cloud Infrastructure Management Interface specification, called CIMI for short, is currently out for public review and expected to be released by DMTF later this year. We are proud to be playing an important role in the development of what is expected to become a major cloud standard. You can find more information on DMTF CIMI at http://dmtf.org/standards/cloud. You can find the work-in-progress release of CIMI at http://dmtf.org/content/cimi-work-progress-specifications-now-available-public-comment . The Oracle Cloud API specification is available on the Oracle Technology Network. You can find more information about the Oracle Cloud Elemental Resource Model API on the Oracle Technical Network (OTN), including a webcast featuring the API engineering manager Jack Yu (see TechCast Live: Inside the Oracle Cloud Resource Model API). If you have not seen this video we recommend you take the time to view it. Simply hover your cursor over the webcast title and control+click to follow the embedded link. If you have a question about the Oracle Cloud API or want to learn more about Oracle's participation in cloud management standards efforts drop us a line. We'd love to hear from you. The Enterprise Manager Standards Blogs are written by Tony Di Cenzo, Director for Standards Strategy and Architecture, and Mark Carlson, Principal Cloud Architect, for Oracle's Systems Management and Storage Products Groups. They can be reached at Tony.DiCenzo at Oracle.com and Mark.Carlson at Oracle.com respectively. Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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  • Measuring Usability with Common Industry Format (CIF) Usability Tests

    - by Applications User Experience
    Sean Rice, Manager, Applications User Experience A User-centered Research and Design Process The Oracle Fusion Applications user experience was five years in the making. The development of this suite included an extensive and comprehensive user experience design process: ethnographic research, low-fidelity workflow prototyping, high fidelity user interface (UI) prototyping, iterative formative usability testing, development feedback and iteration, and sales and customer evaluation throughout the design cycle. However, this process does not stop when our products are released. We conduct summative usability testing using the ISO 25062 Common Industry Format (CIF) for usability test reports as an organizational framework. CIF tests allow us to measure the overall usability of our released products.  These studies provide benchmarks that allow for comparisons of a specific product release against previous versions of our product and against other products in the marketplace. What Is a CIF Usability Test? CIF refers to the internationally standardized method for reporting usability test findings used by the software industry. The CIF is based on a formal, lab-based test that is used to benchmark the usability of a product in terms of human performance and subjective data. The CIF was developed and is endorsed by more than 375 software customer and vendor organizations led by the National Institute for Standards and Technology (NIST), a US government entity. NIST sponsored the CIF through the American National Standards Institute (ANSI) and International Organization for Standardization (ISO) standards-making processes. Oracle played a key role in developing the CIF. The CIF report format and metrics are consistent with the ISO 9241-11 definition of usability: “The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.” Our goal in conducting CIF tests is to measure performance and satisfaction of a representative sample of users on a set of core tasks and to help predict how usable a product will be with the larger population of customers. Why Do We Perform CIF Testing? The overarching purpose of the CIF for usability test reports is to promote incorporation of usability as part of the procurement decision-making process for interactive products. CIF provides a common format for vendors to report the methods and results of usability tests to customer organizations, and enables customers to compare the usability of our software to that of other suppliers. CIF also enables us to compare our current software with previous versions of our software. CIF Testing for Fusion Applications Oracle Fusion Applications comprises more than 100 modules in seven different product families. These modules encompass more than 400 task flows and 400 user roles. Due to resource constraints, we cannot perform comprehensive CIF testing across the entire product suite. Therefore, we had to develop meaningful inclusion criteria and work with other stakeholders across the applications development organization to prioritize product areas for testing. Ultimately, we want to test the product areas for which customers might be most interested in seeing CIF data. We also want to build credibility with customers; we need to be able to make the case to current and prospective customers that the product areas tested are representative of the product suite as a whole. Our goal is to test the top use cases for each product. The primary activity in the scoping process was to work with the individual product teams to identify the key products and business process task flows in each product to test. We prioritized these products and flows through a series of negotiations among the user experience managers, product strategy, and product management directors for each of the primary product families within the Oracle Fusion Applications suite (Human Capital Management, Supply Chain Management, Customer Relationship Management, Financials, Projects, and Procurement). The end result of the scoping exercise was a list of 47 proposed CIF tests for the Fusion Applications product suite.  Figure 1. A participant completes tasks during a usability test in Oracle’s Usability Labs Fusion Supplier Portal CIF Test The first Fusion CIF test was completed on the Supplier Portal application in July of 2011.  Fusion Supplier Portal is part of an integrated suite of Procurement applications that helps supplier companies manage orders, schedules, shipments, invoices, negotiations and payments. The user roles targeted for the usability study were Supplier Account Receivables Specialists and Supplier Sales Representatives, including both experienced and inexperienced users across a wide demographic range.  The test specifically focused on the following functionality and features: Manage payments – view payments Manage invoices – view invoice status and create invoices Manage account information – create new contact, review bank account information Manage agreements – find and view agreement, upload agreement lines, confirm status of agreement lines upload Manage purchase orders (PO) – view history of PO, request change to PO, find orders Manage negotiations – respond to request for a quote, check the status of a negotiation response These product areas were selected to represent the most important subset of features and functionality of the flow, in terms of frequency and criticality of use by customers. A total of 20 users participated in the usability study. The results of the Supplier Portal evaluation were favorable and exceeded our expectations. Figure 2. Fusion Supplier Portal Next Studies We plan to conduct two Fusion CIF usability studies per product family over the next nine months. The next product to be tested will be Self-service Procurement. End users are currently being recruited to participate in this usability study, and the test sessions are scheduled to begin during the last week of November.

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  • ASP.NET Web API and Simple Value Parameters from POSTed data

    - by Rick Strahl
    In testing out various features of Web API I've found a few oddities in the way that the serialization is handled. These are probably not super common but they may throw you for a loop. Here's what I found. Simple Parameters from Xml or JSON Content Web API makes it very easy to create action methods that accept parameters that are automatically parsed from XML or JSON request bodies. For example, you can send a JavaScript JSON object to the server and Web API happily deserializes it for you. This works just fine:public string ReturnAlbumInfo(Album album) { return album.AlbumName + " (" + album.YearReleased.ToString() + ")"; } However, if you have methods that accept simple parameter types like strings, dates, number etc., those methods don't receive their parameters from XML or JSON body by default and you may end up with failures. Take the following two very simple methods:public string ReturnString(string message) { return message; } public HttpResponseMessage ReturnDateTime(DateTime time) { return Request.CreateResponse<DateTime>(HttpStatusCode.OK, time); } The first one accepts a string and if called with a JSON string from the client like this:var client = new HttpClient(); var result = client.PostAsJsonAsync<string>(http://rasxps/AspNetWebApi/albums/rpc/ReturnString, "Hello World").Result; which results in a trace like this: POST http://rasxps/AspNetWebApi/albums/rpc/ReturnString HTTP/1.1Content-Type: application/json; charset=utf-8Host: rasxpsContent-Length: 13Expect: 100-continueConnection: Keep-Alive "Hello World" produces… wait for it: null. Sending a date in the same fashion:var client = new HttpClient(); var result = client.PostAsJsonAsync<DateTime>(http://rasxps/AspNetWebApi/albums/rpc/ReturnDateTime, new DateTime(2012, 1, 1)).Result; results in this trace: POST http://rasxps/AspNetWebApi/albums/rpc/ReturnDateTime HTTP/1.1Content-Type: application/json; charset=utf-8Host: rasxpsContent-Length: 30Expect: 100-continueConnection: Keep-Alive "\/Date(1325412000000-1000)\/" (yes still the ugly MS AJAX date, yuk! This will supposedly change by RTM with Json.net used for client serialization) produces an error response: The parameters dictionary contains a null entry for parameter 'time' of non-nullable type 'System.DateTime' for method 'System.Net.Http.HttpResponseMessage ReturnDateTime(System.DateTime)' in 'AspNetWebApi.Controllers.AlbumApiController'. An optional parameter must be a reference type, a nullable type, or be declared as an optional parameter. Basically any simple parameters are not parsed properly resulting in null being sent to the method. For the string the call doesn't fail, but for the non-nullable date it produces an error because the method can't handle a null value. This behavior is a bit unexpected to say the least, but there's a simple solution to make this work using an explicit [FromBody] attribute:public string ReturnString([FromBody] string message) andpublic HttpResponseMessage ReturnDateTime([FromBody] DateTime time) which explicitly instructs Web API to read the value from the body. UrlEncoded Form Variable Parsing Another similar issue I ran into is with POST Form Variable binding. Web API can retrieve parameters from the QueryString and Route Values but it doesn't explicitly map parameters from POST values either. Taking our same ReturnString function from earlier and posting a message POST variable like this:var formVars = new Dictionary<string,string>(); formVars.Add("message", "Some Value"); var content = new FormUrlEncodedContent(formVars); var client = new HttpClient(); var result = client.PostAsync(http://rasxps/AspNetWebApi/albums/rpc/ReturnString, content).Result; which produces this trace: POST http://rasxps/AspNetWebApi/albums/rpc/ReturnString HTTP/1.1Content-Type: application/x-www-form-urlencodedHost: rasxpsContent-Length: 18Expect: 100-continue message=Some+Value When calling ReturnString:public string ReturnString(string message) { return message; } unfortunately it does not map the message value to the message parameter. This sort of mapping unfortunately is not available in Web API. Web API does support binding to form variables but only as part of model binding, which binds object properties to the POST variables. Sending the same message as in the previous example you can use the following code to pick up POST variable data:public string ReturnMessageModel(MessageModel model) { return model.Message; } public class MessageModel { public string Message { get; set; }} Note that the model is bound and the message form variable is mapped to the Message property as would other variables to properties if there were more. This works but it's not very dynamic. There's no real easy way to retrieve form variables (or query string values for that matter) in Web API's Request object as far as I can discern. Well only if you consider this easy:public string ReturnString() { var formData = Request.Content.ReadAsAsync<FormDataCollection>().Result; return formData.Get("message"); } Oddly FormDataCollection does not allow for indexers to work so you have to use the .Get() method which is rather odd. If you're running under IIS/Cassini you can always resort to the old and trusty HttpContext access for request data:public string ReturnString() { return HttpContext.Current.Request.Form["message"]; } which works fine and is easier. It's kind of a bummer that HttpRequestMessage doesn't expose some sort of raw Request object that has access to dynamic data - given that it's meant to serve as a generic REST/HTTP API that seems like a crucial missing piece. I don't see any way to read query string values either. To me personally HttpContext works, since I don't see myself using self-hosted code much.© Rick Strahl, West Wind Technologies, 2005-2012Posted in Web Api   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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  • Oracle Fusion Middleware Innovation Award Winners 2012: ADF & Fusion Development

    - by Dana Singleterry
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Winners are selected based on the uniqueness of their business case, business benefits, level of impact relative to the size of the organization, complexity and magnitude of implementation, and the originality of architecture. The awards were presented during Oracle OpenWorld 2012 and following winners are for the category of ADF & Fusion Development. Micros – an OPN Platinum partner – has been working closely with Oracle product management teams in applying industry best practices in the development of their solutions. Their current application suite for the hospitality industry was built on Oracle Forms and the Oracle database running on MS Windows. The next generation of this suite is being developed and released in modules that are now based on Oracle FMW (including ADF) 11g technologies and Oracle Database 11g all running on Oracle Linux. The primary driver was that of modernization and hence the reason Oracle ADF was selected to provide a rich UI for business processes that could be served up through traditional methods or through mobile devices globally. SOA Suite & ADF allowed for loosely-coupled services that could evolve with the needs of the business. Micros's application innovations includes the use of business application portlets that have been published from ADF Faces Task Flows generated using WebCenter portlet libraries  & Oracle Metadata Services (MDS) with multi-layered customizations using Oracle WebCenter Composer. PCS (Marfin Egnatia Bank of Greece) – PCS Wealth Management is a WM Software Solution, which captures and automates the WM business processes allowing Service Providers to allocate enough time and effort into Customer Service and Investment Strategies, under Advisory or Execution-Only Services. The Product is built upon the latest Web Technologies and ensures Best Practices covering all functional expectations, meeting local regulatory requirements and discovering successful opportunities for the WM Customers' Portfolios. The new unified Wealth Management system offers an unparalleled User Interface taking full advantage of the user friendly ADF Faces Components to a great extent, all serving Private Banking purposes. The application offers a true Account Officer Cockpit with shallow navigation, one-click access to informed decisions and a perfect customer service. ADF Grids and Pivots, the Data Visualization Components, as well as the Calendar and Map Components are cleverly used to help the user eliminate the usage of Excel, Outlook and other systems. PCS's application is unique in the way it leverages the ADF Faces data visualization components to create a truly attractive and insightful dashboard for their application. PCS Wealth Management Demo Qualcomm – Qualcomm, a $17B per year company, designs and sells semiconductor products for wireless telecommunications, mobile and computing markets. In addition, Qualcomm companies provide various hardware and software products to facilitate the design, development and deployment of phones and the applications that run on them. Qualcomm’s challenge has been to not only develop and deploy new business system functions to keep pace with customer demand, but also to provide a customer collaboration capability that is sufficiently robust, easy to use, and flexible to meet emerging and future needs. Qualcomm has taken successful steps in building and deploying the customer engagement platform Ieveraging various Oracle technologies including Fusion Middleware (ADF, SOA, OBIEE) and their proven ERP foundation of EBS and 11g databases. The new platform delivers a more unified and “seamless” business solution with a consistent, modern “look and feel” all based on standard business processes which facilitate efficient collaboration with Qualcomm and its customers. The look and feel leverages ADF in innovative ways and includes hover over navigation, custom pagination components, and skinning. Qualcomm has exposed a services layer that provides significant functionality including order-to-ship, quote-to-order, customer on-boarding and contract validation. Qualcomm's creative designs leverage Oracle's SOA Suite to integrate with Oracle EBS and desperate applications to provide a rich user interface through the use use of Oracle ADF Faces Rich Client Components providing a self-service solution to their customers.

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  • Data Mining Resources

    - by Dejan Sarka
    There are many different types of analyses, each one with its own pros and cons. Relational reports have a predefined structure, and end users cannot change it. They are simple to use for end users. Reports can use real-time data and snapshots of data to show the state of a report at specific points in time. One of the drawbacks is that report authoring is limited to IT pros and advanced users. Any kind of dynamic restructuring is very limited. If real-time data is used for a report, the report has a negative impact on the performance of the source system. Processing of the reports might be slow because the data comes from relational database management systems, which are not optimized for reporting only. If you create a semantic model of your data, your end users can create ad-hoc report structures. However, the development is more complex because a developer is needed to create these semantic models. For OLAP, you typically use specialized database management systems. You get lightning speed of analyses. End users can use rich and thin clients to interactively change the structure of the report. Typically, they do it graphically. However, the development of an OLAP system is many times quite complex. It involves the preparation and maintenance of an enterprise data warehouse and OLAP cubes. In order to exploit the possibility of real-time restructuring of reports, the users must be both active and educated. The data is usually stale, as it is loaded into data warehouses and OLAP cubes with a scheduled process. With data mining, a structure is not selected in advance; it searches for the structure. As a result, data mining can give you the most valuable results because you can discover patterns you did not expect. A data mining model structure is limited only by the attributes that you use to train the model. One of the drawbacks is that a lot of knowledge is needed for a successful data mining project. End users have to understand the results. Subject matter experts and IT professionals need to understand business problem thoroughly. The development might be sometimes even more complex than the development of OLAP cubes. Each type of analysis has its own place in an enterprise system. SQL Server has tools for all kinds of analyses. However, data mining is the most advanced way of analyzing the data; this is the “I” in BI. In order to get the most out of it, you need to learn quite a lot. In this blog post, I am gathering together resources for learning, including forthcoming events. Books Multiple authors: SQL Server MVP Deep Dives – I wrote an introductory data mining chapter there. Erik Veerman, Teo Lachev and Dejan Sarka: MCTS Self-Paced Training Kit (Exam 70-448): Microsoft SQL Server 2008 - Business Intelligence Development and Maintenance – you can find a good overview of a complete BI solution, including data mining, in this book. Jamie MacLennan, ZhaoHui Tang, and Bogdan Crivat: Data Mining with Microsoft SQL Server 2008 – can’t miss this book if you want to mine your data with SQL Server tools. Michael Berry, Gordon Linoff: Mastering Data Mining: The Art and Science of Customer Relationship Management – data mining from both, business and technical perspective. Dorian Pyle: Data Preparation for Data Mining – an in-depth book about data preparation. Thomas and Ronald Wonnacott: Introductory Statistics – if you thought that you could get away without statistics, then you are not serious about data mining. Jiawei Han and Micheline Kamber: Data Mining Concepts and Techniques – in-depth explanation of the most popular data mining algorithms. Michael Berry and Gordon Linoff: Data Mining Techniques – another book that explains data mining algorithms, more fro a business perspective. Paolo Guidici: Applied Data Mining – very mathematical book, only if you enjoy statistics and mathematics in general. Forthcoming presentations I am presenting two data mining related sessions during the PASS Summit in Charlotte, NC: Wednesday, October 16th, 2013 - Fraud Detection: Notes from the Field – I am showing how to use data mining for a specific business problem. The presentation is based on real-life projects. Friday, October 18th: Excel 2013 Advanced Analytics – I am focusing on Excel Data Mining Add-ins, and how to use them together with Power Pivot and other add-ins. This is the most you can get out of Excel. Sinergija 2013, Belgrade, Serbia Tuesday, October 22nd: Excel 2013 Analytics to the Max – another presentation focusing on the most advanced analytics you can get in Excel. SQL Rally Amsterdam, Netherlands Thursday, November 7th: Advanced Analytics in Excel 2013 – and again I am presenting about data mining in Excel. Why three different titles for the same presentation? I don’t know, I guess I forgot the name I proposed every time right after I sent the proposal. Courses Data Mining with SQL Server 2012 – I wrote a 3-day course for SolidQ. If you are interested in this course, which I could also deliver in a shorter seminar way, you can contact your closes SolidQ subsidiary, or, of course, me directly on addresses [email protected] or [email protected]. This course could also complement the existing courseware portfolio of training providers, which are welcome to contact me as well. OK, now you know: no more excuses, start learning data mining, get the most out of your data

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  • SQL SERVER – An Efficiency Tool to Compare and Synchronize SQL Server Databases

    - by Pinal Dave
    There is no need to reinvent the wheel if it is already invented and if the wheel is already available at ease, there is no need to wait to grab it. Here is the similar situation. I came across a very interesting situation and I had to look for an efficient tool which can make my life easier and solve my business problem. Here is the scenario. One of the developers had deleted few rows from the very important mapping table of our development server (thankfully, it was not the production server). Though it was a development server, the entire development team had to stop working as the application started to crash on every page. Think about the lost of manpower and efficiency which we started to loose.  Pretty much every department had to stop working as our internal development application stopped working. Thankfully, we even take a backup of our development server and we had access to full backup of the entire database at 6 AM morning. We do not take as a frequent backup of development server as production server (naturally!). Even though we had a full backup, the solution was not to restore the database. Think about it, there were plenty of the other operations since the last good full backup and if we restore a full backup, we will pretty much overwrite on the top of the work done by developers since morning. Now, as restoring the full backup was not an option we decided to restore the same database on another server. Once we had restored our database to another server, the challenge was to compare the table from where the database was deleted. The mapping table from where the data were deleted contained over 5000 rows and it was humanly impossible to compare both the tables manually. Finally we decided to use efficiency tool dbForge Data Compare for SQL Server from DevArt. dbForge Data Compare for SQL Server is a powerful, fast and easy to use SQL compare tool, capable of using native SQL Server backups as metadata source. (FYI we Downloaded dbForge Data Compare) Once we discovered the product, we immediately downloaded the product and installed on our development server. After we installed the product, we were greeted with the following screen. We clicked on the New Data Comparision to start our new comparison project. It brought up following screen. Here is the best part of the product, we just had to enter our database connection username and password along with source and destination details and we are done. The entire process is very simple and self intuiting. The best part was that for the source, we can either select database or even backup. This was indeed fantastic feature. Think about this, if you have a very big database, it will take long time to restore on the server. Once it is restored, you will be able to work with it. However, when you are working with dbForge Data Compare it will accept database backup as your source or destination. Once I click on the execute it brought up following screen where it displayed an excellent summary of the data compare. It has dedicated tabs for the what is changing in what table as well had details of the changed data. The best part is that, once we had reviewed the change. We click on the Synchronize button in the menu bar and it brought up following screen. You can see that the screen has very simple straight forward but very powerful features. You can generate a script to synchronize from target to source or even from source to target. Additionally, the database is a very complicated world and there are extensive options to configure various database options on the next screen. We also have the option to either generate script or directly execute the script to target server. I like to play on the safe side and I generated the script for my synchronization and later on after review I deployed the scripts on the server. Well, my team and we were able to get going from our disaster in less than 10 minutes. There were few people in our team were indeed disappointed as they were thinking of going home early that day but in less than 10 minutes they had to get back to work. There are so many other features in  dbForge Data Compare for SQL Server, I am already planning to make this product company wide recommended product for Data Compare tool. Hats off to the team who have build this product. Here are few of the features salient features of the dbForge Data Compare for SQL Server Perform SQL Server database comparison to detect changes Compare SQL Server backups with live databases Analyze data differences between two databases Synchronize two databases that went out of sync Restore data of a particular table from the backup Generate data comparison reports in Excel and HTML formats Copy look-up data from development database to production Automate routine data synchronization tasks with command-line interface Go Ahead and Download the dbForge Data Compare for SQL Server right away. It is always a good idea to get familiar with the important tools before hand instead of learning it under pressure of disaster. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Utility, T SQL, Technology

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  • Who is Jeremiah Owyang?

    - by Michael Hylton
    Q: What’s your current role and what career path brought you here? J.O.: I'm currently a partner and one of the founding team members at Altimeter Group.  I'm currently the Research Director, as well as wear the hat of Industry Analyst. Prior to joining Altimeter, I was an Industry Analyst at Forrester covering Social Computing, and before that, deployed and managed the social media program at Hitachi Data Systems in Santa Clara.  Around that time, I started a career blog called Web Strategy which focused on how companies were using the web to connect with customers --and never looked back. Q: As an industry analyst, what are you focused on these days? J.O.: There are three trends that I'm focused my research on at this time:  1) The Dynamic Customer Journey:  Individuals (both b2c and b2b) are given so many options in their sources of data, channels to choose from and screens to consume them on that we've found that at each given touchpoint there are 75 potential permutations.  Companies that can map this, then deliver information to individuals when they need it will have a competitive advantage and we want to find out who's doing this.  2) One of the sub themes that supports this trend is Social Performance.  Yesterday's social web was disparate engagement of humans, but the next phase will be data driven, and soon new technologies will emerge to help all those that are consuming, publishing, and engaging on the social web to be more efficient with their time through forms of automation.  As you might expect, this comes with upsides and downsides.  3) The Sentient World is our research theme that looks out the furthest as the world around us (even inanimate objects) become 'self aware' and are able to talk back to us via digital devices and beyond.  Big data, internet of things, mobile devices will all be this next set. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? J.O.: The lines between our work and personal lives are dissolving, and this leads to a greater upside of being always connected and have deeper relationships with those that are not.  It also means a downside of society expectations that we're always around and available for colleagues, customers, and beyond.  In the future, a balance will be sought as we seek to achieve the goals of family, friends, work, and our own personal desires.  All of this is being ironically written at 430 am on a Sunday am.  Q: How can people keep up with what you’re working on? J.O.: A great question, thanks.  There are a few sources of information to find out, I'll lead with the first which is my blog at web-strategist.com.  A few times a week I'll publish my industry insights (hires, trends, forces, funding, M&A, business needs) as well as on twitter where I'll point to all the news that's fit to print @jowyang.  As my research reports go live (we publish them for all to read --called Open Research-- at no cost) they'll emerge on my blog, or checkout the research tab to find out more now.  http://www.web-strategist.com/blog/research/ Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon?  J.O.: Absolutely! This coming Thursday, September 13th, I’m doing a webcast with Oracle on “Managing Social Relationships for the Enterprise”. This is going to be a great discussion with Reggie Bradford, Senior Vice President of Product Development at Oracle and Christian Finn, Senior Director of Product Management for Oracle WebCenter. I’m looking forward to a great discussion around all those issues that so many companies are struggling with these days as they realize how much social media is impacting their business. It’s changing the way your customers and employees interact with your brand. Today it’s no longer a matter of when to become a social-enabled enterprise, but how to become a successful one. Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast?  J.O.: Below is a 15 minute video which encapsulates Altimeter’s themes on the Dynamic Customer Journey and the Sentient World. I’m really proud to have taken an active role in the first ever LeWeb outside of Paris. This one, which was featured in downtown London across the street from Westminster Abbey was sold out. If you’ve not heard of LeWeb, this is a global Internet conference hosted by Loic and Geraldine Le Meur, a power couple that stem from Paris but are also living in Silicon Valley, this is one of my favorite conferences to connect with brands, technology innovators, investors and friends. Altimeter was able to play a minor role in suggesting the theme for the event “Faster Than Real Time” which stems off previous LeWebs that focused on the “Real time web”. In this radical state, companies are able to anticipate the needs of their customers by using data, technology, and devices and deliver meaningful experiences before customers even know they need it. I explore two of three of Altimeter’s research themes, the Dynamic Customer Journey, and the Sentient World in my speech, but due to time, did not focus on Adaptive Organization.

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  • OSB/OSR/OER in One Domain - QName violates loader constraints

    - by John Graves
    For demos, testing and prototyping, I wanted a single domain which contained three servers:OSB - Oracle Service BusOSR - Oracle Service RegistryOER - Oracle Enterprise Repository These three can work together to help with service governance in an enterprise.  When building out the domain, I found errors in the OSR server due to some conflicting classes from the OSB.  This wouldn't be an issue if each server was given a unique classpath setting with the node manager, but I was having the node manager use the standard startup scripts. The domain's bin/setDomainEnv.sh script has a large set of extra libraries added for OSB which look like this: if [ "${POST_CLASSPATH}" != "" ] ; then POST_CLASSPATH="${COMMON_COMPONENTS_HOME}/modules/oracle.jrf_11.1.1/jrf.jar${CLASSPATHSEP}${POST_CLASSPATH}" export POST_CLASSPATH else POST_CLASSPATH="${COMMON_COMPONENTS_HOME}/modules/oracle.jrf_11.1.1/jrf.jar" export POST_CLASSPATH fi if [ "${PRE_CLASSPATH}" != "" ] ; then PRE_CLASSPATH="${COMMON_COMPONENTS_HOME}/modules/oracle.jdbc_11.1.1/ojdbc6dms.jar${CLASSPATHSEP}${PRE_CLASSPATH}" export PRE_CLASSPATH else PRE_CLASSPATH="${COMMON_COMPONENTS_HOME}/modules/oracle.jdbc_11.1.1/ojdbc6dms.jar" export PRE_CLASSPATH fi POST_CLASSPATH="${POST_CLASSPATH}${CLASSPATHSEP}/oracle/fmwhome/Oracle_OSB1/soa/modules/oracle.soa.common.adapters_11.1.1/oracle.soa.common.adapters.jar\ ${CLASSPATHSEP}${ALSB_HOME}/lib/version.jar\ ${CLASSPATHSEP}${ALSB_HOME}/lib/alsb.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/lib/j2ssh-ant.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/lib/j2ssh-common.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/lib/j2ssh-core.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/lib/j2ssh-dameon.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/classes${CLASSPATHSEP}\ ${ALSB_HOME}/lib/external/log4j_1.2.8.jar${CLASSPATHSEP}\ ${DOMAIN_HOME}/config/osb" I didn't take the time to sort out exactly which jar was causing the problem, but I simply surrounded this block with a conditional statement: if [ "${SERVER_NAME}" == "osr_server1" ] ; then POST_CLASSPATH=""else if [ "${POST_CLASSPATH}" != "" ] ; then POST_CLASSPATH="${COMMON_COMPONENTS_HOME}/modules/oracle.jrf_11.1.1/jrf.jar${CLASSPATHSEP}${POST_CLASSPATH}" export POST_CLASSPATH else POST_CLASSPATH="${COMMON_COMPONENTS_HOME}/modules/oracle.jrf_11.1.1/jrf.jar" export POST_CLASSPATH fi if [ "${PRE_CLASSPATH}" != "" ] ; then PRE_CLASSPATH="${COMMON_COMPONENTS_HOME}/modules/oracle.jdbc_11.1.1/ojdbc6dms.jar${CLASSPATHSEP}${PRE_CLASSPATH}" export PRE_CLASSPATH else PRE_CLASSPATH="${COMMON_COMPONENTS_HOME}/modules/oracle.jdbc_11.1.1/ojdbc6dms.jar" export PRE_CLASSPATH fi POST_CLASSPATH="${POST_CLASSPATH}${CLASSPATHSEP}/oracle/fmwhome/Oracle_OSB1/soa/modules/oracle.soa.common.adapters_11.1.1/oracle.soa.common.adapters.jar\ ${CLASSPATHSEP}${ALSB_HOME}/lib/version.jar\ ${CLASSPATHSEP}${ALSB_HOME}/lib/alsb.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/lib/j2ssh-ant.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/lib/j2ssh-common.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/lib/j2ssh-core.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/lib/j2ssh-dameon.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/classes${CLASSPATHSEP}\ ${ALSB_HOME}/lib/external/log4j_1.2.8.jar${CLASSPATHSEP}\ ${DOMAIN_HOME}/config/osb" fi I could have also just done an if [ ${SERVER_NAME} = "osb_server1" ], but I would have also had to include the AdminServer because they are needed there too.  Since the oer_server1 didn't mind, I did the negative case as shown above. To help others find this post, I'm including the error that was reported in the OSR server before I made this change. ####<Mar 30, 2012 4:20:28 PM EST> <Error> <HTTP> <localhost.localdomain> <osr_server1> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <11d1def534ea1be0:30e96542:13662023753:-8000-000000000000001c> <1333084828916> <BEA-101017> <[ServletContext@470316600[app:registry module:registry.war path:/registry spec-version:null]] Root cause of ServletException. java.lang.LinkageError: Class javax/xml/namespace/QName violates loader constraints at com.idoox.wsdl.extensions.PopulatedExtensionRegistry.<init>(PopulatedExtensionRegistry.java:84) at com.idoox.wsdl.factory.WSDLFactoryImpl.newDefinition(WSDLFactoryImpl.java:61) at com.idoox.wsdl.xml.WSDLReaderImpl.parseDefinitions(WSDLReaderImpl.java:419) at com.idoox.wsdl.xml.WSDLReaderImpl.readWSDL(WSDLReaderImpl.java:309) at com.idoox.wsdl.xml.WSDLReaderImpl.readWSDL(WSDLReaderImpl.java:272) at com.idoox.wsdl.xml.WSDLReaderImpl.readWSDL(WSDLReaderImpl.java:198) at com.idoox.wsdl.util.WSDLUtil.readWSDL(WSDLUtil.java:126) at com.systinet.wasp.admin.PackageRepositoryImpl.validateServicesNamespaceAndName(PackageRepositoryImpl.java:885) at com.systinet.wasp.admin.PackageRepositoryImpl.registerPackage(PackageRepositoryImpl.java:807) at com.systinet.wasp.admin.PackageRepositoryImpl.updateDir(PackageRepositoryImpl.java:611) at com.systinet.wasp.admin.PackageRepositoryImpl.updateDir(PackageRepositoryImpl.java:643) at com.systinet.wasp.admin.PackageRepositoryImpl.update(PackageRepositoryImpl.java:553) at com.systinet.wasp.admin.PackageRepositoryImpl.init(PackageRepositoryImpl.java:242) at com.idoox.wasp.ModuleRepository.loadModules(ModuleRepository.java:198) at com.systinet.wasp.WaspImpl.boot(WaspImpl.java:383) at org.systinet.wasp.Wasp.init(Wasp.java:151) at com.systinet.transport.servlet.server.Servlet.init(Unknown Source) at weblogic.servlet.internal.StubSecurityHelper$ServletInitAction.run(StubSecurityHelper.java:283) at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321) at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120) at weblogic.servlet.internal.StubSecurityHelper.createServlet(StubSecurityHelper.java:64) at weblogic.servlet.internal.StubLifecycleHelper.createOneInstance(StubLifecycleHelper.java:58) at weblogic.servlet.internal.StubLifecycleHelper.<init>(StubLifecycleHelper.java:48) at weblogic.servlet.internal.ServletStubImpl.prepareServlet(ServletStubImpl.java:539) at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:244) at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:184) at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3732) at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3696) at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321) at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120) at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2273) at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179) at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1490) at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256) at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)

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  • Integrating Code Metrics in TFS 2010 Build

    - by Jakob Ehn
    The build process template and custom activity described in this post is available here: http://cid-ee034c9f620cd58d.office.live.com/self.aspx/BlogSamples/CodeMetricsSample.zip Running code metrics has been available since VS 2008, but only from inside the IDE. Yesterday Microsoft finally releases a Visual Studio Code Metrics Power Tool 10.0, a command line tool that lets you run code metrics on your applications.  This means that it is now possible to perform code metrics analysis on the build server as part of your nightly/QA builds (for example). In this post I will show how you can run the metrics command line tool, and also a custom activity that reads the output and appends the results to the build log, and also fails he build if the metric values exceeds certain (configurable) treshold values. The code metrics tool analyzes all the methods in the assemblies, measuring cyclomatic complexity, class coupling, depth of inheritance and lines of code. Then it calculates a Maintainability Index from these values that is a measure f how maintanable this method is, between 0 (worst) and 100 (best). For information on hwo this value is calculated, see http://blogs.msdn.com/b/codeanalysis/archive/2007/11/20/maintainability-index-range-and-meaning.aspx. After this it aggregates the information and present it at the class, namespace and module level as well. Running Metrics.exe in a build definition Running the actual tool is easy, just use a InvokeProcess activity last in the Compile the Project sequence, reference the metrics.exe file and pass the correct arguments and you will end up with a result XML file in the drop directory. Here is how it is done in the attached build process template: In the above sequence I first assign the path to the code metrics result file ([BinariesDirectory]\result.xml) to a variable called MetricsResultFile, which is then sent to the InvokeProcess activity in the Arguments property. Here are the arguments for the InvokeProcess activity: Note that we tell metrics.exe to analyze all assemblies located in the Binaries folder. You might want to do some more intelligent filtering here, you probably don’t want to analyze all 3rd party assemblies for example. Note also the path to the metrics.exe, this is the default location when you install the Code Metrics power tool. You must of course install the power tool on all build servers. Using the standard output logging (in the Handle Standard Output/Handle Error Output sections), we get the following output when running the build: Integrating Code Metrics into the build Having the results available next to the build result is nice, but we want to have results integrated in the build result itself, and also to affect the outcome of the build. The point of having QA builds that measure, for example, code metrics is to make it very clear how the code being built measures up to the standards of the project/company. Just having a XML file available in the drop location will not cause the developers to improve their code, but a (partially) failing build will! To do this, we need to write a custom activity that parses the metrics result file, logs it to the build log and fails the build if the values frfom the metrics is below/above some predefined treshold values. The custom activity performs the following steps Parses the XML. I’m using Linq 2 XSD for this, since the XML schema for the result file is available, it is vey easy to generate code that lets you query the structure using standard Linq operators. Runs through the metric result hierarchy and logs the metrics for each level and also verifies maintainability index and the cyclomatic complexity with the treshold values. The treshold values are defined in the build process template are are sent in as arguments to the custom activity If the treshold values are exceeded, the activity either fails or partially fails the current build. For more information about the structure of the code metrics result file, read Cameron Skinner's post about it. It is very simpe and easy to understand. I won’t go through the code of the custom activity here, since there is nothing special about it and it is available for download so you can look at it and play with it yourself. The treshold values for Maintainability Index and Cyclomatic Complexity is defined in the build process template, and can be modified per build definition: I have taken the default value for these settings from my colleague Terje Sandström post on Code Metrics - suggestions for approriate limits. You’ll notice that this is quite an improvement compared to using code metrics inside the IDE, where Red/Yellow/Green limits are fixed (and the default values are somewaht strange, see Terjes post for a discussion on this) This is the first version of the code metrics integration with TFS 2010 Build, I will proabably enhance the functionality and the logging (the “tree view” structure in the log becomes quite hard to read) soon. I will also consider adding it to the Community TFS Build Extensions site when it becomes a bit more mature. Another obvious improvement is to extend the data warehouse of TFS and push the metric results back to the warehouse and make it visible in the reports.

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  • Spolskism or Twitterism: A Doctor writes...

    - by Phil Factor
    "I never realized I had a problem. I just 'twittered' because it was a social thing to do. All my mates were doing it. It made me feel good to have 'followers'; it bolstered my self-esteem. Of course, you don't think of the long-term effects on your work and on the way you think. There's no denying that it impairs your judgment…" Yes, this story is typical. Hundreds of people are waking up to the long term effects of twittering, and seeking help. Dave, who wishes to remain anonymous, told our reporter… "I started using Twitter at work. Just a few minutes now and then, throughout the day. A lot of my colleagues were doing it and I thought 'Well, that's cool; it must be part of what I should be doing at work'. Soon, I was avidly reading every twitter that came my way, and counting the minutes between my own twitters. I tried to kid myself that it was all about professional development and getting other people to help you with work-related problems, but in truth I had become addicted to the buzz of the social network. The worse thing was that it made me seem busy even when I was really just frittering my time away. Inevitably, I started to get behind with my real work." Experts have identified the syndrome and given it a name: 'Twitterism', sometimes referred to as 'Spolskism', after the person who first drew attention to the pernicious damage to well-being that the practice caused, and who had the courage to take the pledge of rejecting it. According to one expert… "The occasional Twitter does little harm to the participant, and can be an adaptive way of dealing with stress. Unfortunately, it rarely stops there. The addictive qualities of the practice have put a strain on the caring professions who are faced with a flood of people making that first bold step to seeking help". Dave is one of those now seeking help for his addiction… "I had lost touch with reality. Even though I twittered my work colleagues constantly, I found I actually spoke to them less and less. Even when out socializing, I would frequently disengage from the conversation, in order to twitter. I stopped blogging. I stopped responding to emails; the only way to reach me was through the world of Twitter. Unfortunately, my denial about the harm that twittering was doing to me, my friends, and my work-colleagues was so strong that I truly couldn't see that I had a problem." Like other addictions, the help and support of others who are 'taking the cure' is important. There is a common bond between those who have 'been through hell and back' and are once more able to experience the joys of actually conversing and socializing, rather than the false comfort of solitary 'twittering'. Complete abstinence is essential to the cure. Most of those who risk even an occasional twitter face a headlong slide back into 'binge' twittering. Tom, another twitterer who has managed to kick the habit explains… "My twittering addiction now seems more like a bad dream. You get to work, and switch on the PC. You say to yourself, just open up the browser, just for a minute, just to see what people are saying on Twitter. The next thing you know, half the day has gone by. The worst thing is that when you're addicted, you get good at covering up the habit; I spent so much time looking at the screen and typing on the keyboard, people just assumed I was working hard.I know that I must never forget what it was like then, and what it's like now that I've kicked the habit. I now have more time for productive work and a real social life." Like many addictions, Spolskism has its most detrimental effects on family, friends and workmates, rather than the addict. So often nowadays, we hear the sad stories of Twitter-Widows; tales of long lonely evenings spent whilst their partners are engrossed in their twittering into their 'mobiles' or indulging in their solitary spolskistic habits in privacy, under cover of 'having to do work at home'. Workmates suffer too, when the addicts even take their laptops or mobiles into meetings in order to 'twitter' with their fellow obsessives, even stooping to complain to their followers how boring the meeting is. No; The best advice is to leave twittering to the birds. You know it makes sense.

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  • Spotlight on Claims: Serving Customers Under Extreme Conditions

    - by [email protected]
    Oracle Insurance's director of marketing for EMEA, John Sinclair, recently attended the CII Spotlight on Claims event in London. Bad weather and its implications for the insurance industry have become very topical as the frequency and diversity of natural disasters - including rains, wind and snow - has surged across Europe this winter. On England's wettest day on record, the county of Cumbria was flooded with 12 inches of rain within 24 hours. Freezing temperatures wreaked havoc on European travel, causing high speed TVG trains to break down and stranding hundreds of passengers under the English Chanel in a tunnel all night long without heat or electricity. A storm named Xynthia thrashed France and surrounding countries with hurricane force, flooding ports and killing 51 people. After the Spring Equinox, insurers may have thought the worst had past. Then came along Eyjafjallajökull, spewing out vast quantities of volcanic ash in what is turning out to be one of most costly natural disasters in history. Such extreme events challenge insurance companies' ability to service their customers just when customers need their help most. When you add economic downturn and competitive pressures to the mix, insurers are further stretched and required to continually learn and innovate to meet high customer expectations with reduced budgets. These and other issues were hot topics of discussion at the recent "Spotlight on Claims" seminar in London, focused on how weather is affecting claims and the insurance industry. The event was organized by the CII (Chartered Insurance Institute), a group with 90,000 members. CII has been at the forefront in setting professional standards for the insurance industry for over a century. Insurers came to the conference to hear how they could better serve their customers under extreme weather conditions, learn from the experience of their peers, and hear about technological breakthroughs in climate modeling, geographic intelligence and IT. Customer case studies at the conference highlighted the importance of effective and constant communication in handling the overflow of catastrophe related claims. First and foremost is the need to rapidly establish initial communication with claimants to build their confidence in a positive outcome. Ongoing communication then needs to be continued throughout the claims cycle to mange expectations and maintain ownership of the process from start to finish. Strong internal communication to support frontline staff was also deemed critical to successful crisis management, as was communication with the broader insurance ecosystem to tap into extended resources and business intelligence. Advances in technology - such web based systems to access policies and enter first notice of loss in the field - as well as customer-focused self-service portals and multichannel alerts, are instrumental in improving customer satisfaction and helping insurers to deal with the claims surge, which often can reach four or more times normal workloads. Dynamic models of the global climate system can now be used to better understand weather-related risks, and as these models mature it is hoped that they will soon become more accurate in predicting the timing of catastrophic events. Geographic intelligence is also being used within a claims environment to better assess loss reserves and detect fraud. Despite these advances in dealing with catastrophes and predicting their occurrence, there will never be a substitute for qualified front line staff to deal with customers. In light of pressures to streamline efficiency, there was debate as to whether outsourcing was the solution, or whether it was better to build on the people you have. In the final analysis, nearly everybody agreed that in the future insurance companies would have to work better and smarter to keep on top. An appeal was also made for greater collaboration amongst industry participants in dealing with the extreme conditions and systematic stress brought on by natural disasters. It was pointed out that the public oftentimes judged the industry as a whole rather than the individual carriers when it comes to freakish events, and that all would benefit at such times from the pooling of limited resources and professional skills rather than competing in silos for competitive advantage - especially the end customer. One case study that stood out was on how The Motorists Insurance Group was able to power through one of the most devastating catastrophes in recent years - Hurricane Ike. The keys to Motorists' success were superior people, processes and technology. They did a lot of upfront planning and invested in their people, creating a healthy team environment that delivered "max service" even when they were experiencing the same level of devastation as the rest of the population. Processes were rapidly adapted to meet the challenge of the catastrophe and continually adapted to Ike's specific conditions as they evolved. Technology was fundamental to the execution of their strategy, enabling them anywhere access, on the fly reassigning of resources and rapid training to augment the work force. You can learn more about the Motorists experience by watching this video. John Sinclair is marketing director for Oracle Insurance in EMEA. He has more than 20 years of experience in insurance and financial services.

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  • SQL SERVER – SSMS: Top Object and Batch Execution Statistics Reports

    - by Pinal Dave
    The month of June till mid of July has been the fever of sports. First, it was Wimbledon Tennis and then the Soccer fever was all over. There is a huge number of fan followers and it is great to see the level at which people sometimes worship these sports. Being an Indian, I cannot forget to mention the India tour of England later part of July. Following these sports and as the events unfold to the finals, there are a number of ways the statisticians can slice and dice the numbers. Cue from soccer I can surely say there is a team performance against another team and then there is individual member fairs against a particular opponent. Such statistics give us a fair idea to how a team in the past or in the recent past has fared against each other, head-to-head stats during World cup and during other neutral venue games. All these statistics are just pointers. In reality, they don’t reflect the calibre of the current team because the individuals who performed in each of these games are totally different (Typical example being the Brazil Vs Germany semi-final match in FIFA 2014). So at times these numbers are misleading. It is worth investigating and get the next level information. Similar to these statistics, SQL Server Management studio is also equipped with a number of reports like a) Object Execution Statistics report and b) Batch Execution Statistics reports. As discussed in the example, the team scorecard is like the Batch Execution statistics and individual stats is like Object Level statistics. The analogy can be taken only this far, trust me there is no correlation between SQL Server functioning and playing sports – It is like I think about diet all the time except while I am eating. Performance – Batch Execution Statistics Let us view the first report which can be invoked from Server Node -> Reports -> Standard Reports -> Performance – Batch Execution Statistics. Most of the values that are displayed in this report come from the DMVs sys.dm_exec_query_stats and sys.dm_exec_sql_text(sql_handle). This report contains 3 distinctive sections as outline below.   Section 1: This is a graphical bar graph representation of Average CPU Time, Average Logical reads and Average Logical Writes for individual batches. The Batch numbers are indicative and the details of individual batch is available in section 3 (detailed below). Section 2: This represents a Pie chart of all the batches by Total CPU Time (%) and Total Logical IO (%) by batches. This graphical representation tells us which batch consumed the highest CPU and IO since the server started, provided plan is available in the cache. Section 3: This is the section where we can find the SQL statements associated with each of the batch Numbers. This also gives us the details of Average CPU / Average Logical Reads and Average Logical Writes in the system for the given batch with object details. Expanding the rows, I will also get the # Executions and # Plans Generated for each of the queries. Performance – Object Execution Statistics The second report worth a look is Object Execution statistics. This is a similar report as the previous but turned on its head by SQL Server Objects. The report has 3 areas to look as above. Section 1 gives the Average CPU, Average IO bar charts for specific objects. The section 2 is a graphical representation of Total CPU by objects and Total Logical IO by objects. The final section details the various objects in detail with the Avg. CPU, IO and other details which are self-explanatory. At a high-level both the reports are based on queries on two DMVs (sys.dm_exec_query_stats and sys.dm_exec_sql_text) and it builds values based on calculations using columns in them: SELECT * FROM    sys.dm_exec_query_stats s1 CROSS APPLY sys.dm_exec_sql_text(sql_handle) AS s2 WHERE   s2.objectid IS NOT NULL AND DB_NAME(s2.dbid) IS NOT NULL ORDER BY  s1.sql_handle; This is one of the simplest form of reports and in future blogs we will look at more complex reports. I truly hope that these reports can give DBAs and developers a hint about what is the possible performance tuning area. As a closing point I must emphasize that all above reports pick up data from the plan cache. If a particular query has consumed a lot of resources earlier, but plan is not available in the cache, none of the above reports would show that bad query. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: SQL, SQL Authority, SQL Query, SQL Server, SQL Server Management Studio, SQL Tips and Tricks, T SQL Tagged: SQL Reports

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  • Windows Azure End to End Examples

    - by BuckWoody
    I’m fascinated by the way people learn. I’m told there are several methods people use to understand new information, from reading to watching, from experiencing to exploring. Personally, I use multiple methods of learning when I encounter a new topic, usually starting with reading a bit about the concepts. I quickly want to put those into practice, however, especially in the technical realm. I immediately look for examples where I can start trying out the concepts. But I often want a “real” example – not just something that represents the concept, but something that is real-world, showing some feature I could actually use. And it’s no different with the Windows Azure platform – I like finding things I can do now, and actually use. So when I started learning Windows Azure, I of course began with the Windows Azure Training Kit – which has lots of examples and labs, presentations and so on. But from there, I wanted more examples I could learn from, and eventually teach others with. I was asked if I would write a few of those up, so here are the ones I use. CodePlex CodePlex is Microsoft’s version of an “Open Source” repository. Anyone can start a project, add code, documentation and more to it and make it available to the world, free of charge, using various licenses as they wish. Microsoft also uses this location for most of the examples we publish, and sample databases for SQL Server. If you search in CodePlex for “Azure”, you’ll come back with a list of projects that folks have posted, including those of us at Microsoft. The source code and documentation are there, so you can learn using actual examples of code that will do what you need. There’s everything from a simple table query to a full project that is sort of a “Corporate Dropbox” that uses Windows Azure Storage. The advantage is that this code is immediately usable. It’s searchable, and you can often find a complete solution to meet your needs. The disadvantage is that the code is pretty specific – it may not cover a huge project like you’re looking for. Also, depending on the author(s), you might not find the documentation level you want. Link: http://azureexamples.codeplex.com/site/search?query=Azure&ac=8    Tailspin Microsoft Patterns and Practices is a group here that does an amazing job at sharing standard ways of doing IT – from operations to coding. If you’re not familiar with this resource, make sure you read up on it. Long before I joined Microsoft I used their work in my daily job – saved a ton of time. It has resources not only for Windows Azure but other Microsoft software as well. The Patterns and Practices group also publishes full books – you can buy these, but many are also online for free. There’s an end-to-end example for Windows Azure using a company called “Tailspin”, and the work covers not only the code but the design of the full solution. If you really want to understand the thought that goes into a Platform-as-a-Service solution, this is an excellent resource. The advantages are that this is a book, it’s complete, and it includes a discussion of design decisions. The disadvantage is that it’s a little over a year old – and in “Cloud” years that’s a lot. So many things have changed, improved, and have been added that you need to treat this as a resource, but not the only one. Still, highly recommended. Link: http://msdn.microsoft.com/en-us/library/ff728592.aspx Azure Stock Trader Sometimes you need a mix of a CodePlex-style application, and a little more detail on how it was put together. And it would be great if you could actually play with the completed application, to see how it really functions on the actual platform. That’s the Azure Stock Trader application. There’s a place where you can read about the application, and then it’s been published to Windows Azure – the production platform – and you can use it, explore, and see how it performs. I use this application all the time to demonstrate Windows Azure, or a particular part of Windows Azure. The advantage is that this is an end-to-end application, and online as well. The disadvantage is that it takes a bit of self-learning to work through.  Links: Learn it: http://msdn.microsoft.com/en-us/netframework/bb499684 Use it: https://azurestocktrader.cloudapp.net/

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  • Oracle Linux and Oracle VM pricing guide

    - by wcoekaer
    A few days ago someone showed me a pricing guide from a Linux vendor and I was a bit surprised at the complexity of it. Especially when you look at larger servers (4 or 8 sockets) and when adding virtual machine use into the mix. I think we have a very compelling and simple pricing model for both Oracle Linux and Oracle VM. Let me see if I can explain it in 1 page, not 10 pages. This pricing information is publicly available on the Oracle store, I am using the current public list prices. Also keep in mind that this is for customers using non-oracle x86 servers. When a customer purchases an Oracle x86 server, the annual systems support includes full use (all you can eat) of Oracle Linux, Oracle VM and Oracle Solaris (no matter how many VMs you run on that server, in case you deploy guests on a hypervisor). This support level is the equivalent of premier support in the list below. Let's start with Oracle VM (x86) : Oracle VM support subscriptions are per physical server on which you deploy the Oracle VM Server product. (1) Oracle VM Premier Limited - 1- or 2 socket server : $599 per server per year (2) Oracle VM Premier - more than 2 socket server (4, or 8 or whatever more) : $1199 per server per year The above includes the use of Oracle VM Manager and Oracle Enterprise Manager Cloud Control's Virtualization management pack (including self service cloud portal, etc..) 24x7 support, access to bugfixes, updates and new releases. It also includes all options, live migrate, dynamic resource scheduling, high availability, dynamic power management, etc If you want to play with the product, or even use the product without access to support services, the product is freely downloadable from edelivery. Next, Oracle Linux : Oracle Linux support subscriptions are per physical server. If you plan to run Oracle Linux as a guest on Oracle VM, VMWare or Hyper-v, you only have to pay for a single subscription per system, we do not charge per guest or per number of guests. In other words, you can run any number of Oracle Linux guests per physical server and count it as just a single subscription. (1) Oracle Linux Network Support - any number of sockets per server : $119 per server per year Network support does not offer support services. It provides access to the Unbreakable Linux Network and also offers full indemnification for Oracle Linux. (2) Oracle Linux Basic Limited Support - 1- or 2 socket servers : $499 per server per year This subscription provides 24x7 support services, access to the Unbreakable Linux Network and the Oracle Support portal, indemnification, use of Oracle Clusterware for Linux HA and use of Oracle Enterprise Manager Cloud control for Linux OS management. It includes ocfs2 as a clustered filesystem. (3) Oracle Linux Basic Support - more than 2 socket server (4, or 8 or more) : $1199 per server per year This subscription provides 24x7 support services, access to the Unbreakable Linux Network and the Oracle Support portal, indemnification, use of Oracle Clusterware for Linux HA and use of Oracle Enterprise Manager Cloud control for Linux OS management. It includes ocfs2 as a clustered filesystem (4) Oracle Linux Premier Limited Support - 1- or 2 socket servers : $1399 per server per year This subscription provides 24x7 support services, access to the Unbreakable Linux Network and the Oracle Support portal, indemnification, use of Oracle Clusterware for Linux HA and use of Oracle Enterprise Manager Cloud control for Linux OS management, XFS filesystem support. It also offers Oracle Lifetime support, backporting of patches for critical customers in previous versions of package and ksplice zero-downtime updates. (5) Oracle Linux Premier Support - more than 2 socket servers : $2299 per server per year This subscription provides 24x7 support services, access to the Unbreakable Linux Network and the Oracle Support portal, indemnification, use of Oracle Clusterware for Linux HA and use of Oracle Enterprise Manager Cloud control for Linux OS management, XFS filesystem support. It also offers Oracle Lifetime support, backporting of patches for critical customers in previous versions of package and ksplice zero-downtime updates. (6) Freely available Oracle Linux - any number of sockets You can freely download Oracle Linux, install it on any number of servers and use it for any reason, without support, without right to use of these extra features like Oracle Clusterware or ksplice, without indemnification. However, you do have full access to all errata as well. Need support? then use options (1)..(5) So that's it. Count number of 2 socket boxes, more than 2 socket boxes, decide on basic or premier support level and you are done. You don't have to worry about different levels based on how many virtual instance you deploy or want to deploy. A very simple menu of choices. We offer, inclusive, Linux OS clusterware, Linux OS Management, provisioning and monitoring, cluster filesystem (ocfs), high performance filesystem (xfs), dtrace, ksplice, ofed (infiniband stack for high performance networking). No separate add-on menus. NOTE : socket/cpu can have any number of cores. So whether you have a 4,6,8,10 or 12 core CPU doesn't matter, we count the number of physical CPUs.

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  • SQL SERVER – Replace a Column Name in Multiple Stored Procedure all together

    - by pinaldave
    I receive a lot of emails every day. I try to answer each and every email and comments on Facebook and Twitter. I prefer communication on social media as this gives opportunities to others to read the questions and participate along with me. There is always some question which everyone likes to read and remember. Here is one of the questions which I received in email. I believe the same question will be there any many developers who are beginning with SQL Server. I decided to blog about it so everyone can read it and participate. “I am beginner in SQL Server. I have a very interesting situation and need your help. I am beginner to SQL Server and that is why I do not have access to the production server and I work entirely on the development server. The project I am working on is also in the infant stage as well. In product I had to create a multiple tables and every table had few columns. Later on I have written Stored Procedures using those tables. During a code review my manager has requested to change one of the column which I have used in the table. As per him the naming convention was not accurate. Now changing the columname in the table is not a big issue. I figured out that I can do it very quickly either using T-SQL script or SQL Server Management Studio. The real problem is that I have used this column in nearly 50+ stored procedure. This looks like a very mechanical task. I believe I can go and change it in nearly 50+ stored procedure but is there a better solution I can use. Someone suggested that I should just go ahead and find the text in system table and update it there. Is that safe solution? If not, what is your solution. In simple words, How to replace a column name in multiple stored procedure efficiently and quickly? Please help me here with keeping my experience and non-production server in mind.” Well, I found this question very interesting. Honestly I would have preferred if this question was asked on my social media handles (Facebook and Twitter) as I am very active there and quite often before I reach there other experts have already answered this question. Anyway I am now answering the same question on the blog so all of us can participate here and come up with an appropriate answer. Here is my answer - “My Friend, I do not advice to touch system table. Please do not go that route. It can be dangerous and not appropriate. The issue which you faced today is what I used to face in early career as well I still face it often. There are two sets of argument I have observed – there are people who see no value in the name of the object and name objects like obj1, obj2 etc. There are sets of people who carefully chose the name of the object where object name is self-explanatory and almost tells a story. I am not here to take any side in this blog post – so let me go to a quick solution for your problem. Note: Following should not be directly practiced on Production Server. It should be properly tested on development server and once it is validated they should be pushed to your production server with your existing deployment practice. The answer is here assuming you have regular stored procedures and you are working on the Development NON Production Server. Go to Server Note >> Databases >> DatabaseName >> Programmability >> Stored Procedure Now make sure that Object Explorer Details are open (if not open it by clicking F7). You will see the list of all the stored procedures there. Now you will see a list of all the stored procedures on the right side list. Select either all of them or the one which you believe are relevant to your query. Now… Right click on the stored procedures >> SELECT DROP and CREATE to >> Now select New Query Editor Window or Clipboard. Paste the complete script to a new window if you have selected Clipboard option. Now press Control+H which will bring up the Find and Replace Screen. In this screen insert the column to be replaced in the “Find What”box and new column name into “Replace With” box. Now execute the whole script. As we have selected DROP and CREATE to, it will created drop the old procedure and create the new one. Another method would do all the same procedure but instead of DROP and CREATE manually replace the CREATE word with ALTER world. There is a small advantage in doing this is that if due to any reason the error comes up which prevents the new stored procedure to be created you will have your old stored procedure in the system as it is. “ Well, this was my answer to the question which I have received. Do you see any other workaround or solution? Reference : Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Server Management Studio, SQL Stored Procedure, SQL Tips and Tricks, T SQL, Technology

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  • SQL SERVER – SQL in Sixty Seconds – 5 Videos from Joes 2 Pros Series – SQL Exam Prep Series 70-433

    - by pinaldave
    Joes 2 Pros SQL Server Learning series is indeed fun. Joes 2 Pros series is written for beginners and who wants to build expertise for SQL Server programming and development from fundamental. In the beginning of the series author Rick Morelan is not shy to explain the simplest concept of how to open SQL Server Management Studio. Honestly the book starts with that much basic but as it progresses further Rick discussing about various advanced concepts from query tuning to Core Architecture. This five part series is written with keeping SQL Server Exam 70-433. Instead of just focusing on what will be there in exam, this series is focusing on learning the important concepts thoroughly. This book no way take short cut to explain any concepts and at times, will go beyond the topic at length. The best part is that all the books has many companion videos explaining the concepts and videos. Every Wednesday I like to post a video which explains something in quick few seconds. Today we will go over five videos which I posted in my earlier posts related to Joes 2 Pros series. Introduction to XML Data Type Methods – SQL in Sixty Seconds #015 The XML data type was first introduced with SQL Server 2005. This data type continues with SQL Server 2008 where expanded XML features are available, most notably is the power of the XQuery language to analyze and query the values contained in your XML instance. There are five XML data type methods available in SQL Server 2008: query() – Used to extract XML fragments from an XML data type. value() – Used to extract a single value from an XML document. exist() – Used to determine if a specified node exists. Returns 1 if yes and 0 if no. modify() – Updates XML data in an XML data type. node() – Shreds XML data into multiple rows (not covered in this blog post). [Detailed Blog Post] | [Quiz with Answer] Introduction to SQL Error Actions – SQL in Sixty Seconds #014 Most people believe that when SQL Server encounters an error severity level 11 or higher the remaining SQL statements will not get executed. In addition, people also believe that if any error severity level of 11 or higher is hit inside an explicit transaction, then the whole statement will fail as a unit. While both of these beliefs are true 99% of the time, they are not true in all cases. It is these outlying cases that frequently cause unexpected results in your SQL code. To understand how to achieve consistent results you need to know the four ways SQL Error Actions can react to error severity levels 11-16: Statement Termination – The statement with the procedure fails but the code keeps on running to the next statement. Transactions are not affected. Scope Abortion – The current procedure, function or batch is aborted and the next calling scope keeps running. That is, if Stored Procedure A calls B and C, and B fails, then nothing in B runs but A continues to call C. @@Error is set but the procedure does not have a return value. Batch Termination – The entire client call is terminated. XACT_ABORT – (ON = The entire client call is terminated.) or (OFF = SQL Server will choose how to handle all errors.) [Detailed Blog Post] | [Quiz with Answer] Introduction to Basics of a Query Hint – SQL in Sixty Seconds #013 Query hints specify that the indicated hints should be used throughout the query. Query hints affect all operators in the statement and are implemented using the OPTION clause. Cautionary Note: Because the SQL Server Query Optimizer typically selects the best execution plan for a query, it is highly recommended that hints be used as a last resort for experienced developers and database administrators to achieve the desired results. [Detailed Blog Post] | [Quiz with Answer] Introduction to Hierarchical Query – SQL in Sixty Seconds #012 A CTE can be thought of as a temporary result set and are similar to a derived table in that it is not stored as an object and lasts only for the duration of the query. A CTE is generally considered to be more readable than a derived table and does not require the extra effort of declaring a Temp Table while providing the same benefits to the user. However; a CTE is more powerful than a derived table as it can also be self-referencing, or even referenced multiple times in the same query. A recursive CTE requires four elements in order to work properly: Anchor query (runs once and the results ‘seed’ the Recursive query) Recursive query (runs multiple times and is the criteria for the remaining results) UNION ALL statement to bind the Anchor and Recursive queries together. INNER JOIN statement to bind the Recursive query to the results of the CTE. [Detailed Blog Post] | [Quiz with Answer] Introduction to SQL Server Security – SQL in Sixty Seconds #011 Let’s get some basic definitions down first. Take the workplace example where “Tom” needs “Read” access to the “Financial Folder”. What are the Securable, Principal, and Permissions from that last sentence? A Securable is a resource that someone might want to access (like the Financial Folder). A Principal is anything that might want to gain access to the securable (like Tom). A Permission is the level of access a principal has to a securable (like Read). [Detailed Blog Post] | [Quiz with Answer] Please leave a comment explain which one was your favorite video as that will help me understand what works and what needs improvement. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology, Video

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  • Querying Visual Studio project files using T-SQL and Powershell

    - by jamiet
    Earlier today I had a need to get some information out of a Visual Studio project file and in this blog post I’m going to share a couple of ways of going about that because I’m pretty sure I won’t be the only person that ever wants to do this. The specific problem I was trying to solve was finding out how many objects in my database project (i.e. in my .dbproj file) had any warnings suppressed but the techniques discussed below will work pretty well for any Visual Studio project file because every such file is simply an XML document, hence it can be queried by anything that can query XML documents. Ever heard the phrase “when all you’ve got is hammer everything looks like a nail”? Well that’s me with querying stuff – if I can write SQL then I’m writing SQL. Here’s a little noddy database project I put together for demo purposes: Two views and a stored procedure, nothing fancy. I suppressed warnings for [View1] & [Procedure1] and hence the pertinent part my project file looks like this:   <ItemGroup>    <Build Include="Schema Objects\Schemas\dbo\Views\View1.view.sql">      <SubType>Code</SubType>      <SuppressWarnings>4151,3276</SuppressWarnings>    </Build>    <Build Include="Schema Objects\Schemas\dbo\Views\View2.view.sql">      <SubType>Code</SubType>    </Build>    <Build Include="Schema Objects\Schemas\dbo\Programmability\Stored Procedures\Procedure1.proc.sql">      <SubType>Code</SubType>      <SuppressWarnings>4151</SuppressWarnings>    </Build>  </ItemGroup>  <ItemGroup> Note the <SuppressWarnings> elements – those are the bits of information that I am after. With a lot of help from folks on the SQL Server XML forum  I came up with the following query that nailed what I was after. It reads the contents of the .dbproj file into a variable of type XML and then shreds it using T-SQL’s XML data type methods: DECLARE @xml XML; SELECT @xml = CAST(pkgblob.BulkColumn AS XML) FROM   OPENROWSET(BULK 'C:\temp\QueryingProjectFileDemo\QueryingProjectFileDemo.dbproj' -- <-Change this path!                    ,single_blob) AS pkgblob                    ;WITH XMLNAMESPACES( 'http://schemas.microsoft.com/developer/msbuild/2003' AS ns) SELECT  REVERSE(SUBSTRING(REVERSE(ObjectPath),0,CHARINDEX('\',REVERSE(ObjectPath)))) AS [ObjectName]        ,[SuppressedWarnings] FROM   (        SELECT  build.query('.') AS [_node]        ,       build.value('ns:SuppressWarnings[1]','nvarchar(100)') AS [SuppressedWarnings]        ,       build.value('@Include','nvarchar(1000)') AS [ObjectPath]        FROM    @xml.nodes('//ns:Build[ns:SuppressWarnings]') AS R(build)        )q And here’s the output: And that’s it – an easy way of discovering which warnings have been suppressed and for which objects in your database projects. I won’t bother going over the code as it is fairly self-explanatory – peruse it at your leisure.   Once I had the SQL above I figured I’d share it around a little in case it was ever useful to anyone else; hence I’m writing this blog post and I also posted it on the Visual Studio Database Development Tools forum at FYI: Discover which objects have had warnings suppressed. Luckily Kevin Goode saw the thread and he posted a different solution to the same problem, one that uses Powershell. The advantage of Kevin’s Powershell approach is that it is easy to analyse many .dbproj files at the same time. Below is Kevin’s code which I have tweaked ever so slightly so that it produces the same results as my SQL script (I just want any object that had had a warning suppressed whereas Kevin was querying specifically for warning 4151):   cd 'C:\Temp\QueryingProjectFileDemo\' cls $projects = ls -r -i *.dbproj Foreach($project in $projects) { $xml = new-object System.Xml.XmlDocument $xml.set_PreserveWhiteSpace( $true ) $xml.Load($project) #$xpath = @{Start="/e:Project/e:ItemGroup/e:Build[e:SuppressWarnings=4151]/@Include"} #$xpath = @{Start="/e:Project/e:ItemGroup/e:Build[contains(e:SuppressWarnings,'4151')]/@Include"} $xpath = @{Start="/e:Project/e:ItemGroup/e:Build[e:SuppressWarnings]/@Include"} $ns = @{ e = "http://schemas.microsoft.com/developer/msbuild/2003" } $xml | Select-Xml -XPath $xpath.Start -Namespace $ns |Select -Expand Node | Select -expand Value } and here’s the output: Nice reusable Powershell and SQL scripts – not bad for an evening’s work. Thank you to Kevin for allowing me to share his code. Don’t forget that these techniques can easily be adapted to query any Visual Studio project file, they’re only XML documents after all! Doubtless many people out there already have code for doing this but nonetheless here is another offering to the great script library in the sky. Have fun! @Jamiet

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