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  • wait after presentModalViewController

    - by Cesar
    I need to wait (don't execute the code) after the presentModalViewController until the modal view it's dismissed, it's possible or it's a conceptual error ? -(NSDictionary *)authRequired { [self presentModalViewController:loginRegView animated:YES]; //This view write the settings when dismissed. NSMutableDictionary *ret=[[NSMutableDictionary alloc] init]; [ret setObject:[app.settings get:@"user"] forKey:@"user"]; [ret setObject:[app.settings get:@"pass"] forKey:@"pass"]; return ret; }

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  • What would be the best schema to store the 'address' for different entities?

    - by Cesar
    Suppose we're making a system where we have to store the addrees for buildings, persons, cars, etc. The address 'format' should be something like: State (From a State list) County (From a County List) Street (free text, like '5th Avenue') Number (free text, like 'Chrysler Building, Floor 10, Office No. 10') (Yes I don't live in U.S.A) What would be the best way to store that info: Should I have a Person_Address, Car_Address, ... Or the address info should be in columns on each entity, Could we have just one address table and try to link each row to a different entity? Or are there another 'better' way to handle this type of scenario? How would yo do it?

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  • Sed non greedy curly braces match

    - by Cesar
    I have a string in a file a.txt {moslate}alho{/moslate}otra{moslate}a{/moslate} a need to get the string otra using sed. With this regex sed 's|{moslate}.*{/moslate}||g' a.txt a get no output at all but when i add a ? to the regex s|{moslate}.*?{/moslate}||g a.txt (I've read somewhere that it makes the regex non-greedy) i get no match at all, i mean a get the following output {moslate}alho{/moslate}otra{moslate}a{/moslate} How can i get the required output using sed?

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  • Problem using a COM interface as parameter

    - by Cesar
    I have the following problem: I have to projects Project1 and Project2. In Project1 I have an interface IMyInterface. In Project2 I have an interface IMyInterface2 with a method that receives a pointer to IMyInterface1. When I use import "Project1.idl"; in my Project2.idl, a #include "Project1.h" appears in Project2___i.h. But this file does not even exist!. What is the proper way to import an interface defined into other library into a idl file? I tried to replace the #include "Project1.h" by *#include "Project1_i.h"* or *#include "Project1_i.c"*, but it gave me a lot of errors. I also tried to use importlib("Project1.tlb") and define my interface IMyInterface2 within the library definition. But when I compile Project2PS project, an error is raised (something like dlldata.c is not generated if no interface is defined). I tried to create a dummy Project1.h. But when Project2___i.h is compiled, compiler cannot find MyInterface1. And if I include Project1___i.h I get a lot of errors again! Apparently, it is a simple issue, but I don't know how to solve it. I'm stuck with that!. By the way, I'm using VS2008 SP1. Thanks in advance.

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  • ANDROID IF/ELSE FAILS CONTINUES TO EXECUTE JSON

    - by Keith Cesar Haizlett
    I am trying to create a Registration app with JSON to connect and post to MYSQL database. I created the following IF/ELSE statements to check for vacant input boxes, password match, and correct email characters before allowing it to be entered into the DATABASE. The code continues to execute the JSON posting even after the passwords don't match , invalid email characters are entered , and vacant text boxes are submitted. Why is it not returning and continuing to execute the JSON code? try { if (!inputEmail.getText().toString().matches("[a-zA-Z0-9._-]+@[a-z]+.[a-z]+") && email.length() > 0) { Toast.makeText(getApplicationContext(), "Enter Valid Email Address", Toast.LENGTH_LONG).show(); return; } else if(name.equals("") || email.equals("")|| password.equals("")||check.equals("")) { Toast.makeText(getApplicationContext(), "Field Vaccant", Toast.LENGTH_LONG).show(); return; } // check if both password matches else if(!password.equals(checkpass)) { Toast.makeText(getApplicationContext(), "Password does not match", Toast.LENGTH_LONG).show(); return; } if (json.getString(KEY_SUCCESS) != null) { registerErrorMsg.setText(""); String res = json.getString(KEY_SUCCESS); if(Integer.parseInt(res) == 1){ // user successfully registred // Store user details in SQLite Database DatabaseHandler db = new DatabaseHandler(getApplicationContext()); JSONObject json_user = json.getJSONObject("user"); // Clear all previous data in database userFunction.logoutUser(getApplicationContext()); db.addUser(json_user.getString(KEY_NAME), json_user.getString(KEY_EMAIL), json.getString(KEY_UID), json_user.getString(KEY_CREATED_AT)); // Launch Dashboard Screen Intent dashboard = new Intent(getApplicationContext(), DashboardActivity.class); // Close all views before launching Dashboard dashboard.addFlags(Intent.FLAG_ACTIVITY_CLEAR_TOP); startActivity(dashboard); // Close Registration Screen finish(); }else{ // Error in registration registerErrorMsg.setText("User already Registered"); } } } catch (JSONException e) { } } });

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  • LINQ to SQL left outer joins

    - by César
    Is this query equivalent to a LEFT OUTER join? var rows = from a in query join s in context.ViewSiteinAdvise on a.Id equals s.SiteInAdviseId where a.Order == s.Order select new {....}; I tried this but it did not result from s in ViewSiteinAdvise join q in query on s.SiteInAdviseId equals q.Id into sa from a in sa.DefaultIfEmpty() where s.Order == a.Order select new {s,a} I need all columns from View

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  • Permanent file changes on iPhone simulator

    - by Cesar
    I'm in trouble with paths, relative paths, NSBundle and all the path/file related operations :) While i run the simulator everthing goes right but all the file changes are not permanent, so everytime i run my app i have to repeat the initial setup of my app. The question: What is the proper way to read and write files (from resource dir) and make all the file changes permanent (updated into the project folder) ? Thanks

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  • I would like to learn C++, what is the first step ?

    - by Cesar
    My actual experience comes from PHP and Delphi(Borland) and recently also from Obj-C (iPhone sdk). In the past I also used Java, Python, VB 6 and some other scripting language. I would like to learn C++ because i need a standard tool for write compiled applications with good performance but i have no idea about witch environment i have to choose (Ex: Borland, Microsoft, Eclipse+MinGW, ...). Based those parameters: Most useful more opensource project or work requests Most standard not a proprietary versions Biggest community documentation, manuals, tutorials, forums... Better IDE add-ons, highlight, debug, cross platform, autocomplete... Easy setup A simple setup, to focus on learning the basics Actually I'm on OSX but I can use a VM if needed. Advices about tutorial or books are welcome. I hope it's not too generic as question.

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  • Saving associated domain classes in Grails

    - by Cesar
    I'm struggling to get association right on Grails. Let's say I have two domain classes: class Engine { String name int numberOfCylinders = 4 static constraints = { name(blank:false, nullable:false) numberOfCylinders(range:4..8) } } class Car { int year String brand Engine engine = new Engine(name:"Default Engine") static constraints = { engine(nullable:false) brand(blank:false, nullable:false) year(nullable:false) } } The idea is that users can create cars without creating an engine first, and those cars get a default engine. In the CarController I have: def save = { def car = new Car(params) if(!car.hasErrors() && car.save()){ flash.message = "Car saved" redirect(action:index) }else{ render(view:'create', model:[car:car]) } } When trying to save, I get a null value exception on the Car.engine field, so obviously the default engine is not created and saved. I tried to manually create the engine: def save = { def car = new Car(params) car.engine = new Engine(name: "Default Engine") if(!car.hasErrors() && car.save()){ flash.message = "Car saved" redirect(action:index) }else{ render(view:'create', model:[car:car]) } } Didn't work either. Is Grails not able to save associated classes? How could I implement such feature?

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  • How to hang up (disconnect, terminate,..) incomings call???

    - by Cesar Valiente
    "How do you hang up incoming calls (in Android of course)?" First, I know this question has been asked and answered several times, and the response is always "you can't". But if we look in the market we get a few applications (all private software, no access to the source code... :-( ) that do this action, such as CallFilter, Panda firewall and others... So... does somebody know how these apps do the hang up action, (or terminate, or disconnect or whatever you call it..)? And other question, if the first don't get a response.. does somebody know how send an incoming call to the voice mail? Of course, all questions are about how to do it programmatically. So with the voicemail question I know there's a flag in contacts that is used for that, but like I said, I'd like to know the programmatical way. Thanks all!

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  • Best Practices around Oracle VM with RAC: RAC SIG webcast - Thursday, March 18th -

    - by adam.hawley
    The RAC SIG will be hosting an interesting webcast this Thursday, March 18th at 9am pacific time (5pm GMT) on: Best Practices around Oracle VM with RAC The adaptation of virtualization technology has risen tremendously and continues to grow due to the rapid change and growth rate of IT infrastructures. With this in mind, this seminar focuses on configuration best practices, examining how Oracle RAC scales & performs in a virtualized environment, and evaluating Oracle VM Server's ease of use. Roger Lopez from Dell IT will be presenting. This Week's Webcast Connection Info: ==================================== Webcast URL (use Internet Explorer): https://ouweb.webex.com/ouweb/k2/j.php?ED=134103137&UID=1106345812&RT=MiM0 Voice can either be heard via the webconference or via the following dial in: Participant Dial-In 877-671-0452 International Dial-In 706-634-9644 International Dial-In No Link http://www.intercall.com/national/oracleuniversity/gdnam.html Intercall Password 86336

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  • Oracle Policy Automation at OpenWorld 2012

    - by jeffrey.waterman
    Oracle Policy Automation (OPA)atOpenWorld 2012 Oracle Policy Automation (OPA), the breakthrough policy automation platform, enables organizations to deliver: Consistent policy-based decision making throughout the organization across all channels Agile response to policy changes and analysis Transparency and auditability This year there will be: 8 sessions – combination of customer panels & product strategy sessions Standalone OPA DEMOpod – Moscone Center WEST, W044 Key highlights Hear Davin Fifield discuss the Product Roadmap for OPA (including OPA + RightNow) he will also be joined by Sean Haynes from Stewart Title who will share the success they are having with OPA. OPA Public Sector Customer Panel - This year the OPA panel consists of some of OPA’s most successful & largest customers, speakers include: Department Works & Pension (UK) Toll – Department of Defence (AU) Municipality of Sao Paulo (Brazil) SCHEDULE HIGHLIGHTS Monday October 1, 2012 SESSION ID TIME TITLE LOCATION CON9655 12:15 pm  1:15 pm PST (Pacific Standard Time) Oracle Policy Automation Roadmap: Supercharging the Customer Experience Davin Fifield, VP OPA Development, OracleSean Haynes, VP Stewart Title Westin San Francisco - Metropolitan I CON9700 12:15 m – 1:15 pm PST (Pacific Standard Time) Siebel CRM Overview, Strategy, and RoadmapGeorge Jacob - Group Vice President, CRM Applications / XML, OracleUma Welingkar - Director, Product Management, Oracle Moscone West - 2009 Wednesday October 3, 2012 SESSION ID TIME TITLE LOCATION CON8840 5.00pm – 6.00pm PST (Pacific Standard Time) Achieving Agility Through Closed-Loop Policy AutomationCustomer PanelFacilitator – Surend Dayal, Oracle Dept. Works & Pension (UK) – Haydn Leary Municipality of Sao Paulo (Brazil) - Luiz Cesar Michielin Kiel Toll (AU) – Nigel Maloney   Westin San Francisco - Franciscan I CON8952 5.00pm – 6.00pm PST (Pacific Standard Time) BPM: An Extension Strategy for Enterprise ApplicationsHarish Gaur -  OracleSrikant Subramaniam - Oracle Moscone West - 3003 Thursday October 4, 2012 SESSION ID TIME TITLE LOCATION CON11515 2:15 pm – 3:15 pm PST (Pacific Standard Time) Oracle Policy Automation + RightNow: Agile self-service and agent experiencesDavin Fifield, VP OPA Development, Oracle Westin San Francisco - City

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  • Duke's Choice Award Goes Regional

    - by Tori Wieldt
    We are pleased to announce the expansion of the Duke's Choice Award program to include regional awards in conjunction with each international JavaOne conference.  The expanded Duke's Choice Award program celebrates Java innovation happening within specific regions and provides an opportunity to recognize winners locally. Regions include Latin America (LAD), Europe Africa Middle East (EMEA), and Asia.  The global program will  continue in association with the flagship JavaOne conference.  First up: Duke's Choice Awards LAD.  Three winners will be announced on stage during JavaOne Latin America December 4th to 6th and in the Jan/Feb issue of Java Magazine.   Submit your nominations now through October 30th!  Nominations are accepted from anyone, including Oracle employees,  for compelling uses of Java technology or community involvement.  Duke's Choice Awards LAD judges include community members Yara Senger (Brazil) and Alexis Lopez (Colombia). In keeping with the 10 year tradition of the Duke's Choice Award program, the most important ingredient is innovation. Let's recognize and celebrate the innovation that Java delivers within Latin America! www.java.net/dukeschoiceLAD To see the 2012 global Duke's Choice Awards winners now, subscribe to Java Magazine

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  • 24 Hours of PASS scheduling

    - by Rob Farley
    I have a new appreciation for Tom LaRock (@sqlrockstar), who is doing a tremendous job leading the organising committee for the 24 Hours of PASS event (Twitter: #24hop). We’ve just been going through the list of speakers and their preferences for time slots, and hopefully we’ve kept everyone fairly happy. All the submitted sessions (59 of them) were put up for a vote, and over a thousand of you picking your favourites. The top 28 sessions as voted were all included (24 sessions plus 4 reserves), and duplicates (when a single presenter had two sessions in the top 28) were swapped out for others. For example, both sessions submitted by Cindy Gross were in the top 28. These swaps were chosen by the committee to get a good balance of topics. Amazingly, some big names missed out, and even the top ten included some surprises. T-SQL, Indexes and Reporting featured well in the top ten, and in the end, the mix between BI, Dev and DBA ended up quite nicely too. The ten most voted-for sessions were (in order): Jennifer McCown - T-SQL Code Sins: The Worst Things We Do to Code and Why Michelle Ufford - Index Internals for Mere Mortals Audrey Hammonds - T-SQL Awesomeness: 3 Ways to Write Cool SQL Cindy Gross - SQL Server Performance Tools Jes Borland - Reporting Services 201: the Next Level Isabel de la Barra - SQL Server Performance Karen Lopez - Five Physical Database Design Blunders and How to Avoid Them Julie Smith - Cool Tricks to Pull From Your SSIS Hat Kim Tessereau - Indexes and Execution Plans Jen Stirrup - Dashboards Design and Practice using SSRS I think you’ll all agree this is shaping up to be an excellent event.

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  • Submit Nominations for Duke's Choice Awards Latin America

    - by Tori Wieldt
    The Duke's Choice Awards are nominated by members of the Java community and recognize compelling uses of Java technology or community involvement.  The first of the regional Duke's Choice Awards will be in December in Latin America. Three winners will be announced on stage during JavaOne Latin America December 4th to 6th and in the Jan/Feb issue of Java Magazine.   Nominations are accepted from anyone in the Java community for compelling uses of Java technology or community involvement.   Duke's Choice Awards LAD judges include community members Yara Senger (Brazil) and Alexis Lopez (Colombia). In keeping with the 10 year tradition of the Duke's Choice Award program, the most important ingredient is innovation. Let's recognize and celebrate the innovation that Java delivers within Latin America! Submit your nominations now!  Nominations close 7 November. www.java.net/dukeschoiceLAD As announced at JavaOne San Francisco, the Duke's Choice Award program has been expanded to include regional awards in conjunction with each international JavaOne conference.  The expanded Duke's Choice Award program celebrates Java innovation happening within specific regions and provides an opportunity to recognize winners locally. Regions include Latin America (LAD), Europe Africa Middle East (EMEA), and Asia.  The global program will continue in association with the flagship JavaOne conference.  

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  • ArchBeat Link-o-Rama Top 20 for March 18-24, 2012

    - by Bob Rhubart
    The top-twenty most-clicked links as shared via my social networks for the week of March 18-24, 2012. Oracle's ZFS Storage Appliance Simulator | Steen Schmidt Oracle Linux Online Forum - 4 sessions, 9 speakers + live chat March 27 OWSM vs. OEG - When to use which component - 11g | Prakash Yamuna Northeast Ohio Oracle Users Group 2 Day Seminar - May 14-15 - Cleveland, OH SOA! SOA! SOA!; OSB 11g Recipes and Author Interviews Webcast: Oracle Business Intelligence Mobile - March 27 - 10am PT / 1pm ET Oracle Hardware Systems: The Extreme Performance Tour - Dates and Locations Worldwide Oracle Cloud Conference: dates and locations worldwide Mismatch: Developer skills and customer demands | Floyd Teter OTN Virtual Developer Day - Java (APAC - in English) - March 27 Webcast Q&A: Demystifying External Authorization 2 New Cloud Computing resources added to free IT Strategies from Oracle library Encapsulating OIM API’s in a Web Service for OIM Custom SOA Composites | Alex Lopez Webcast: Simplify Oracle RAC Deployment with Oracle VM SOA gets mobilized; mobile gets SOA-ized: survey | Joe McKendrick Integrating with Oracle Fusion Applications: Discovering Integration Artifacts | Rajesh Raheja Oracle Access Manager 11g - useful links | Dmitry Nefedkin Anil Gaur on Cloud Computing Support in Java EE 7 Enterprise app shops announcements are everywhere | Andy Mulholland The extraordinary software development manager | Seth Godin Thought for the Day "Every large system that works started as a small system that worked. " — Anonymous

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  • Order a MySQL result by Date and Time in PHP

    - by DomingoSL
    Hi, i have this code: $datos = mysql_query("SELECT * FROM `usuarios` LIMIT 0, 30 "); Who is a simple MySQL query in php, but i need the result organized by date and time. There is a field in my table who has this value (automatic inserted when the user sing up in my page). So the table is something like this: Id Name DT 1 Domingo 2010-04-26 23:00:00 2 Cesar 2010-04-25 12:00:00 3 Nataly 2010-04-26 08:00:00 DT is a "datetime" field. How can i get the result order by new to old? Thanks!

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  • Racket list in struct

    - by Tim
    I just started programming with Racket and now I have the following problem. I have a struct with a list and I have to add up all prices in the list. (define-struct item (name category price)) (define some-items (list (make-item "Book1" 'Book 40.97) (make-item "Book2" 'Book 5.99) (make-item "Book3" 'Book 20.60) (make-item "Item" 'KitchenAccessory 2669.90))) I know that I can return the price with: (item-price (first some-items)) or (item-price (car some-items)). The problem is, that I dont know how I can add up all Items prices with this. Answer to Óscar López: May i filled the blanks not correctly, but Racket mark the code black when I press start and don't return anything. (define (add-prices items) (if (null? items) (+ 0 items) ; Here I don't really know what to write for a 0. ; I tried differnt thnigs like null and this version. (+ (item-price (first some-items)) (add-prices (item-price (rest some-items))))))

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  • Oracle participó en el Expocontact14

    - by Noelia Gomez
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Los pasados 27 y 28 de Mayo tuvo lugar el congreso Expocontact en el Museo del Traje. El congreso volvió a ser punto de encuentro de los mejores expertos y empresas líderes del sector Contact Center con una convocatoria de 700 asistentes. Oracle, además de patrocinador del evento, formó parte de la agenda con la ponencia de Victor López, Sales Consulting Director, CRM Orale Ibérica en la que explicó “Cómo pasar de atender a “gestionar experiencias” ”. En esta ponencia trasladó la importancia de la innovación tecnológica en el servicio al cliente ya que a través de este “puedes disponer del perfil completo de tu cliente” y hacer tu trabajo más ágil y funcional, comentaba Victor. Además, aprovechó para resaltar las mayores funcionalidades de las soluciones de CX (Customer Experience) de Oracle en la nube: “multicanal, móviles, integradas y flexibles”. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Además de las ponencias, la agenda contaba con una mesa redonda donde se debatió sobre la gestión integral del cliente desde una perspectiva global. La interacción de la audiencia fue clave durante las dos jornadas, pudiendo votar a las preguntas propuestas sobre las ponencias en directo y conociendo al momento los resultados, a través de una aplicación móvil. Algo que hizo constatar un mensaje clave para este sector: “saber escuchar al cliente” Conoce ya nuestras soluciones de CX aquí. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • SQL Developer Data Modeler v3.3 Early Adopter: Collaborative Design via Excel?

    - by thatjeffsmith
    As you may have heard last week, we have a new version of Oracle SQL Developer Data Modeler now available as an Early Adopter release. Version 3.3 has quite a few new features and I’ll be previewing them here. Today’s topic is our new Excel integration. It builds off of last week’s lesson: Search, so you may want to go read that first. They say it takes a village to raise a child. I say it takes a team to build a data model. You have your techie folks, your business folks, your in-betweeners, and your database geeks. Who gets to define how customers are represented and stored in your database? That data lives forever, so you better get it right from the beginning, or you’ll be living in a hacker’s paradise for years to come. Lots of good rantings, ravings, and advice on this topic in general on Karen Lopez’s (@datachick) blog. But let’s say you are the primary modeler on a project. You dutifully interview the business folks for their requirements. You sit down and start to model and think you’re pretty close. Now you need someone to confirm your assumptions and provide some feedback. Do you send your model over? Take a screenshot and blow it up on a whiteboard? Export to HTML and let them take a magic marker to their monitors? Or maybe you bite the bullet and install your modeling software on their desktops and take the hours or days required to train them up on how to use the the tool. Wouldn’t it be nice if they could just mark up their corrections in Excel and let you suck the updates back in? This is what we have started to build in Oracle SQL Developer Data Modeler. Let’s say you have a new table called ‘UT_STARTUPS.’ It looks a little something like this: A table in Oracle SQL Developer Data Modeler What I would like to do is have my team or co-worker review how I have defined those columns. Perhaps TIMESTAMP is overkill or maybe the column names themselves aren’t up to snuff. What I am going to do is now search for all the columns in my table, then export that to Excel. So do a search for UT_STARTUPS. Search, filter, then Report With the filter set to ‘Columns,’ if I do a report I’ll be only getting the columns that are resolving to my search term. So as long as my table name is unique in the model, I should get what I’m looking for. Here’s what I see when I click on the Report button: XLS or XLSX, either format is just fine I want to decide how the Column data is exported to Excel though, so I’m going to create a report template that I can use going forward. So click the ‘Manage’ button and setup a new template. I’m going to call mine ‘CollaborativeDevelopment.’ The templates allow me to define what properties are included in the reports. Once this is set, I’ll have the XLS file generated, and get to work Now let the Excel junkies do their stuff Note that not ALL of the report properties are update-able (yes, I made up a new word there) via Excel. We’ll have the full list of properties documented going forward, but in my Excel sheet, note that I can’t change the table name or the data types for the columns. I’m going to update some column names and supply ‘nice’ comments so the database users know what’s what. Here’s my input for the designer/architect/database dude: Be kind, please rew…use comments. Save the file, email it back to your modeler. Update the model from Excel That’s right, it’s a right mouse click from your model in the tree If everything goes right, you’ll see a nice confirmation message: It’s alive! Another to-do item on tap – making this dialog more informative. We’ll be showing exactly what in your model was updated from Excel. Let’s take another look at the model now Voila! Why are we doing this again? The goal is to reduce the number of round-trips from the modeler and the business process owner. One is used to working with Excel – why not allow them to mark up their changes in the tool they already know? This is an early adopter release and I anticipate this feature getting a good bit of tuning up before we release. Why don’t you download 3.3, give it a whirl, and let us know what you think?

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  • El éxito del Customer Experience

    - by Noelia Gomez
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Desde hace más de un año Oracle está apostando por soluciones que supongan un cambio en la gestión de la relación con el cliente, mejorando su experiencia para fidelizarle mientras las empresas ahorran en costes. Por otro lado, son muchas las empresas las que se han dado cuenta de esta necesidad y de que las redes sociales permiten una conexión con el cliente que antes no se había logrado, pudiendo detectar necesidades antes desconocidas. Por todo ello, el pasado 29 de Octubre Contact Center, en colaboración con Oracle, quiso invitar la los especialistas de Customer Experience de las mayores empresas de España en una jornada ejecutiva para descubrir las novedades en este área e intercambiar opiniones con otros expertos. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Fernando Rumbero, Iberia Applications Cluster Leader de Oracle, abrió las ponencias hablando de la “Tercera Revolución”, una presentación que nos abrió la perspectiva de la realidad en la que vivimos, clientes, usuarios y empresas. Por su parte, Victor Lopez, Sales Consulting Director de Oracle, nos condujo en Un recorrido por el mundo del cliente para lograr ofrecer una experiencia que este espera. Después, conocimos casos prácticos de la mano de Albert Valls, especialista en CX, que nos mostró los resultados de algunos de nuestros clientes y como han logrado alcanzar sus objetivos. Tras un breve descanso que dio lugar al networking, escuchamos a la ponencia más esperada de la jornada: ¿Por qué Linkedin tienen 249 millones de usuarios? Francesc Arbiol, Head of Iberia, Linkedin, fue el responsable de responder a esta pregunta, dándonos las claves para ofrecer un servicio de alta calidad y rentable con Oracle RightNow. En el momento para preguntas y respuestas, moderado por Guillermo San Roman, Applications Sales Director de Oracle, los asistentes estuvieron muy activos y fueron muchas las interacciones con los ponentes y entre los propios asistentes. En este espacio se pusieron de manifiesto las preguntas más latentes de este escenario: ¿Estamos preparados para dar respuesta y comprender al cliente de hoy? ¿Cómo dirigir y priorizar las actividades para alcanzar el mejor resultado?Infraestructuras y claves para aprender a liderar la experiencia de cliente. ¿Cómo integrar a todas las áreas de la empresa en el proceso de Customer Experience? Proactividad y multicanalidad: dos principios básicos en el Customer Experience La jornada se cerró con un coctel en el que el prevaleció el intercambio de opiniones y encuentros entre profesionales. Sin duda un evento de los que te hacen irte a casa con miles de ideas en la cabeza. ¿Estuviste en el encuentro? Cuéntanos, ¿qué te pareció? ¿No pudiste asistir? Ponte en contacto con nosotros y nos acercaremos a tu oficina.   /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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