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  • Is there a middle ground in monthly server costs?

    - by user41655
    Right now I'm paying a monthly fee of 12.95 for a server and I'm definitely getting what I pay for! (no customer support, outages, slowdowns, glitches, etc) I know that the good companies (Rackspace) charge much more. (Hundreds a month) I'm wondering if there is a middle ground somewhere that might be as good as Rackspace but is still better than what I have. 50 a month maybe? If it does exist will the extra $40 a month be worth it?

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  • Developing a Cost Model for Cloud Applications

    - by BuckWoody
    Note - please pay attention to the date of this post. As much as I attempt to make the information below accurate, the nature of distributed computing means that components, units and pricing will change over time. The definitive costs for Microsoft Windows Azure and SQL Azure are located here, and are more accurate than anything you will see in this post: http://www.microsoft.com/windowsazure/offers/  When writing software that is run on a Platform-as-a-Service (PaaS) offering like Windows Azure / SQL Azure, one of the questions you must answer is how much the system will cost. I will not discuss the comparisons between on-premise costs (which are nigh impossible to calculate accurately) versus cloud costs, but instead focus on creating a general model for estimating costs for a given application. You should be aware that there are (at this writing) two billing mechanisms for Windows and SQL Azure: “Pay-as-you-go” or consumption, and “Subscription” or commitment. Conceptually, you can consider the former a pay-as-you-go cell phone plan, where you pay by the unit used (at a slightly higher rate) and the latter as a standard cell phone plan where you commit to a contract and thus pay lower rates. In this post I’ll stick with the pay-as-you-go mechanism for simplicity, which should be the maximum cost you would pay. From there you may be able to get a lower cost if you use the other mechanism. In any case, the model you create should hold. Developing a good cost model is essential. As a developer or architect, you’ll most certainly be asked how much something will cost, and you need to have a reliable way to estimate that. Businesses and Organizations have been used to paying for servers, software licenses, and other infrastructure as an up-front cost, and power, people to the systems and so on as an ongoing (and sometimes not factored) cost. When presented with a new paradigm like distributed computing, they may not understand the true cost/value proposition, and that’s where the architect and developer can guide the conversation to make a choice based on features of the application versus the true costs. The two big buckets of use-types for these applications are customer-based and steady-state. In the customer-based use type, each successful use of the program results in a sale or income for your organization. Perhaps you’ve written an application that provides the spot-price of foo, and your customer pays for the use of that application. In that case, once you’ve estimated your cost for a successful traversal of the application, you can build that into the price you charge the user. It’s a standard restaurant model, where the price of the meal is determined by the cost of making it, plus any profit you can make. In the second use-type, the application will be used by a more-or-less constant number of processes or users and no direct revenue is attached to the system. A typical example is a customer-tracking system used by the employees within your company. In this case, the cost model is often created “in reverse” - meaning that you pilot the application, monitor the use (and costs) and that cost is held steady. This is where the comparison with an on-premise system becomes necessary, even though it is more difficult to estimate those on-premise true costs. For instance, do you know exactly how much cost the air conditioning is because you have a team of system administrators? This may sound trivial, but that, along with the insurance for the building, the wiring, and every other part of the system is in fact a cost to the business. There are three primary methods that I’ve been successful with in estimating the cost. None are perfect, all are demand-driven. The general process is to lay out a matrix of: components units cost per unit and then multiply that times the usage of the system, based on which components you use in the program. That sounds a bit simplistic, but using those metrics in a calculation becomes more detailed. In all of the methods that follow, you need to know your application. The components for a PaaS include computing instances, storage, transactions, bandwidth and in the case of SQL Azure, database size. In most cases, architects start with the first model and progress through the other methods to gain accuracy. Simple Estimation The simplest way to calculate costs is to architect the application (even UML or on-paper, no coding involved) and then estimate which of the components you’ll use, and how much of each will be used. Microsoft provides two tools to do this - one is a simple slider-application located here: http://www.microsoft.com/windowsazure/pricing-calculator/  The other is a tool you download to create an “Return on Investment” (ROI) spreadsheet, which has the advantage of leading you through various questions to estimate what you plan to use, located here: https://roianalyst.alinean.com/msft/AutoLogin.do?d=176318219048082115  You can also just create a spreadsheet yourself with a structure like this: Program Element Azure Component Unit of Measure Cost Per Unit Estimated Use of Component Total Cost Per Component Cumulative Cost               Of course, the consideration with this model is that it is difficult to predict a system that is not running or hasn’t even been developed. Which brings us to the next model type. Measure and Project A more accurate model is to actually write the code for the application, using the Software Development Kit (SDK) which can run entirely disconnected from Azure. The code should be instrumented to estimate the use of the application components, logging to a local file on the development system. A series of unit and integration tests should be run, which will create load on the test system. You can use standard development concepts to track this usage, and even use Windows Performance Monitor counters. The best place to start with this method is to use the Windows Azure Diagnostics subsystem in your code, which you can read more about here: http://blogs.msdn.com/b/sumitm/archive/2009/11/18/introducing-windows-azure-diagnostics.aspx This set of API’s greatly simplifies tracking the application, and in fact you can use this information for more than just a cost model. After you have the tracking logs, you can plug the numbers into ay of the tools above, which should give a representative cost or in some cases a unit cost. The consideration with this model is that the SDK fabric is not a one-to-one comparison with performance on the actual Windows Azure fabric. Those differences are usually smaller, but they do need to be considered. Also, you may not be able to accurately predict the load on the system, which might lead to an architectural change, which changes the model. This leads us to the next, most accurate method for a cost model. Sample and Estimate Using standard statistical and other predictive math, once the application is deployed you will get a bill each month from Microsoft for your Azure usage. The bill is quite detailed, and you can export the data from it to do analysis, and using methods like regression and so on project out into the future what the costs will be. I normally advise that the architect also extrapolate a unit cost from those metrics as well. This is the information that should be reported back to the executives that pay the bills: the past cost, future projected costs, and unit cost “per click” or “per transaction”, as your case warrants. The challenge here is in the model itself - statistical methods are not foolproof, and the larger the sample (in this case I recommend the entire population, not a smaller sample) is key. References and Tools Articles: http://blogs.msdn.com/b/patrick_butler_monterde/archive/2010/02/10/windows-azure-billing-overview.aspx http://technet.microsoft.com/en-us/magazine/gg213848.aspx http://blog.codingoutloud.com/2011/06/05/azure-faq-how-much-will-it-cost-me-to-run-my-application-on-windows-azure/ http://blogs.msdn.com/b/johnalioto/archive/2010/08/25/10054193.aspx http://geekswithblogs.net/iupdateable/archive/2010/02/08/qampa-how-can-i-calculate-the-tco-and-roi-when.aspx   Other Tools: http://cloud-assessment.com/ http://communities.quest.com/community/cloud_tools

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  • Do variable references (alias) incure runtime costs in c++?

    - by cheshirekow
    Maybe this is a compiler specific thing. If so, how about for gcc (g++)? If you use a variable reference/alias like this: int x = 5; int& y = x; y += 10; Does it actually require more cycles than if we didn't use the reference. int x = 5; x += 10; In other words, does the machine code change, or does the "alias" happen only at the compiler level? This may seem like a dumb question, but I am curious. Especially in the case where maybe it would be convenient to temporarily rename some member variables just so that the math code is a little easier to read. Sure, we're not exactly talking about a bottleneck here... but it's something that I'm doing and so I'm just wondering if there is any 'actual' difference... or if it's only cosmetic.

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  • New Wine in New Bottles

    - by Tony Davis
    How many people, when their car shows signs of wear and tear, would consider upgrading the engine and keeping the shell? Even if you're cash-strapped, you'll soon work out the subtlety of the economics, the cost of sudden breakdowns, the precious time lost coping with the hassle, and the low 'book value'. You'll generally buy a new car. The same philosophy should apply to database systems. Mainstream support for SQL Server 2005 ends on April 12; many DBAS, if they haven't done so already, will be considering the migration to SQL Server 2008 R2. Hopefully, that upgrade plan will include a fresh install of the operating system on brand new hardware. SQL Server 2008 R2 and Windows Server 2008 R2 are designed to work together. The improved architecture, processing power, and hyper-threading capabilities of modern processors will dramatically improve the performance of many SQL Server workloads, and allow consolidation opportunities. Of course, there will be many DBAs smiling ruefully at the suggestion of such indulgence. This is nothing like the real world, this halcyon place where hardware and software budgets are limitless, development and testing resources are plentiful, and third party vendors immediately certify their applications for the latest-and-greatest platform! As with cars, or any other technology, the justification for a complete upgrade is complex. With Servers, the extra cost at time of upgrade will generally pay you back in terms of the increased performance of your business applications, reduced maintenance costs, training costs and downtime. Also, if you plan and design carefully, it's possible to offset hardware costs with reduced SQL Server licence costs. In his forthcoming SQL Server Hardware book, Glenn Berry describes a recent case where he was able to replace 4 single-socket database servers with one two-socket server, saving about $90K in hardware costs and $350K in SQL Server license costs. Of course, there are exceptions. If you do have a stable, reliable, secure SQL Server 6.5 system that still admirably meets the needs of a specific business requirement, and has no security vulnerabilities, then by all means leave it alone. Why upgrade just for the sake of it? However, as soon as a system shows sign of being unfit for purpose, or is moving out of mainstream support, the ruthless DBA will make the strongest possible case for a belts-and-braces upgrade. We'd love to hear what you think. What does your typical upgrade path look like? What are the major obstacles? Cheers, Tony.

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  • The True Cost of a Solution

    - by D'Arcy Lussier
    I had a Twitter chat recently with someone suggesting Oracle and SQL Server were losing out to OSS (Open Source Software) in the enterprise due to their issues with scaling or being too generic (one size fits all). I challenged that a bit, as my experience with enterprise sized clients has been different – adverse to OSS but receptive to an established vendor. The response I got was: Found it easier to influence change by showing how X can’t solve our problems or X is extremely costly to scale. Money talks. I think this is definitely the right approach for anyone pitching an alternate or alien technology as part of a solution: identify the issue, identify the solution, then present pros and cons including a cost/benefit analysis. What can happen though is we get tunnel vision and don’t present a full view of the costs associated with a solution. An “Acura”te Example (I’m so clever…) This is my dream vehicle, a Crystal Black Pearl coloured Acura MDX with the SH-AWD package! We’re a family of 4 (5 if my daughters ever get their wish of adding a dog), and I’ve always wanted a luxury type of vehicle, so this is a perfect replacement in a few years when our Rav 4 has hit the 8 – 10 year mark. MSRP – $62,890 But as we all know, that’s not *really* the cost of the vehicle. There’s taxes and fees added on, there’s the extended warranty if I choose to purchase it, there’s the finance rate that needs to be factored in… MSRP –   $62,890 Taxes –      $7,546 Warranty - $2,500 SubTotal – $72,936 Finance Charge – $ 1094.04 Grand Total – $74,030 Well! Glad we did that exercise – we discovered an extra $11k added on to the MSRP! Well now we have our true price…or do we? Lifetime of the Vehicle I’m expecting to have this vehicle for 7 – 10 years. While the hard cost of the vehicle is known and dealt with, the costs to run and maintain the vehicle are on top of this. I did some research, and here’s what I’ve found: Fuel and Mileage Gas prices are high as it is for regular fuel, but getting into an MDX will require that I *only* purchase premium fuel, which comes at a premium price. I need to expect my bill at the pump to be higher. Comparing the MDX to my 2007 Rav4 also shows I’ll be gassing up more often. The Rav4 has a city MPG of 21, while the MDX plummets to 16! The MDX does have a bigger fuel tank though, so all in all the number of times I hit the pumps might even out. Still, I estimate I’ll be spending approximately $8000 – $10000 more on gas over a 10 year period than my current Rav4. Service Options Limited Although I have options with my Toyota here in Winnipeg (we have 4 Toyota dealerships), I do go to my original dealer for any service work. Still, I like the fact that I have options. However, there’s only one Acura dealership in all of Winnipeg! So if, for whatever reason, I’m not satisfied with the level of service I’m stuck. Non Warranty Service Work Also let’s not forget that there’s a bulk of work required every year that is *not* covered under warranty – oil changes, tire rotations, brake pads, etc. I expect I’ll need to get new tires at the 5 years mark as well, which can easily be $1200 – $1500 (I just paid $1000 for new tires for the Rav4 and we’re at the 5 year mark). Now these aren’t going to be *new* costs that I’m not used to from our existing vehicles, but they should still be factored in. I’d budget $500/year, or $5000 over the 10 years I’ll own the vehicle. Final Assessment So let’s re-assess the true cost of my dream MDX: MSRP                    $62,890 Taxes                       $7,546 Warranty                 $2,500 Finance Charge         $1094 Gas                        $10,000 Service Work            $5000 Grand Total           $89,030 So now I have a better idea of 10 year cost overall, and I’ve identified some concerns with local service availability. And there’s now much more to consider over the original $62,890 price tag. Tying This Back to Technology Solutions The process that we just went through is no different than what organizations do when considering implementing a new system, technology, or technology based solution, within their environments. It’s easy to tout the short term cost savings of particular product/platform/technology in a vacuum. But its when you consider the wider impact that the true cost comes into play. Let’s create a scenario: A company is not happy with its current data reporting suite. An employee suggests moving to an open source solution. The selling points are: - Because its open source its free - The organization would have access to the source code so they could alter it however they wished - It provided features not available with the current reporting suite At first this sounds great to the management and executive, but then they start asking some questions and uncover more information: - The OSS product is built on a technology not used anywhere within the organization - There are no vendors offering product support for the OSS product - The OSS product requires a specific server platform to operate on, one that’s not standard in the organization All of a sudden, the true cost of implementing this solution is starting to become clearer. The company might save money on licensing costs, but their training costs would increase significantly – developers would need to learn how to develop in the technology the OSS solution was built on, IT staff must learn how to set up and maintain a new server platform within their existing infrastructure, and if a problem was found there was no vendor to contact for support. The true cost of implementing a “free” OSS solution is actually spinning up a project to implement it within the organization – no small cost. And that’s just the short-term cost. Now the organization must ensure they maintain trained staff who can make changes to the OSS reporting solution and IT staff that will stay knowledgeable in the new server platform. If those skills are very niche, then higher labour costs could be incurred if those people are hard to find or if trained employees use that knowledge as leverage for higher pay. Maybe a vendor exists that will contract out support, but then there are those costs to consider as well. And let’s not forget end-user training – in our example, anyone that runs reports will need to be trained on how to use the new system. Here’s the Point We still tend to look at software in an “off the shelf” kind of way. It’s very easy to say “oh, this product is better than vendor x’s product – and its free because its OSS!” but the reality is that implementing any new technology within an organization has a cost regardless of the retail price of the product. Training, integration, support – these are real costs that impact an organization and span multiple departments. Whether you’re pitching an improved business process, a new system, or a new technology, you need to consider the bigger picture costs of implementation. What you define as success (in our example, having better reporting functionality) might not be what others define as success if implementing your solution causes them issues. A true enterprise solution needs to consider the entire enterprise.

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  • Why do SSD drives get so much more expensive as they get larger?

    - by futuraprime
    Normal HDD costs go up very little as drives get larger. For example, an average 1TB drive costs a little under $90, 2TB costs a little over $100, and a 3TB drive costs close to $150. For HDDs, the cost per GB goes down as the number of GB goes up. SSD costs don't work like this: a 128GB SSD goes for $120ish, 256GB goes for $250ish, and 512GB drives get up to $600. The cost per GB goes up as the number of GB rises. What is it about SSDs that makes them so much costlier as they get larger?

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  • How to calculate RAM value on performance per dollar spent

    - by Stucko
    Hi, I'm trying to make decisions on buying a new PC. I have most specifications (processor/graphic card/hard disk) pin-downed except for RAM. I am wondering what is the best RAM configuration for the amount of money I'm spending. As the question of best is subjective, I'd like to know how would I calculate the value of RAM sticks sold. 1.(sample)The value of amount of memory: 1) CORSAIR PC1333 D3 2GB = costs $80 2) CORSAIR PC1333 D3 4GB = costs $190 would it be better to buy 2 of item 1) instead of 1 of item 2) ?? Although I would normally choose to have 1 of 2) as the difference is only (190-(80*2)) = 30 as I would save 1 DIMM slot, What I need is the value per amount: 1) 80/ 2 = $40 per 1GB 2) 190/ 4 = $47.5 per 1GB 2. The value of frequency: 1) CORSAIR PC1333 4GB = costs 190 2) CORSAIR PC1600C7 4GB = costs 325 Im not even sure of the denominator ... $ per 1 ghz speed? 3. The value of latency: 1) CORSAIR CMP1600C8 8-8-8-24 2GBx3 (triple channel) = costs 589 2) CORSAIR CMP1600C7D 7-7-7-20 2GBx3 (triple channel) = costs 880 Im not even sure of the denominator ... $ per 1 ghz speed? Just for your information i'd like to get the best out of the money im going to spend to put on a 6 DIMM slot i7core motherboard.

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  • A Hot Topic - Profitability and Cost Management

    - by john.orourke(at)oracle.com
    Maybe it's due to the recent recession, or current economic recovery but a hot topic and area of focus for many organizations these days is profitability and cost management.  For most organizations, aggressive cost-cutting and cost management were critical to remaining profitable while top line revenue was flat or shrinking.  However, now we are seeing many organizations taking a more "surgical" approach to profitability and cost management, by accurately allocating revenue and costs to individual product lines, services, customer segments, locations, channels and other lines of business to understand which ones are truly profitable and which ones are not.  Based on these insights, managers can make more informed decisions about which products or services to invest in or retire, how to price their products or services for different customer segments, and where to focus their marketing and customer service resources. The most common industries where this product, service and customer-focused costing and profitability analysis is being adopted include financial services, consumer packaged goods, retail and manufacturing.  However we are seeing adoption of profitability and cost management applications in other industries and use cases.  Here are a few examples: Telecommunications Industry:  Network Costing and Management to identify the most cost effective and/or profitable network areas, to optimize existing resources, infrastructure and network capacity.  Regulatory Cost Accounting to perform more accurate allocations of revenue and costs across services and customer segments, improve ability to set billing rates for future periods, for various products and customer segments and more easily develop analysis needed for rate case proposals. Healthcare Insurance:  Visually, justifiable Medical Loss Ratio results, better knowledge of the cost to service healthcare plans and members, accurate understanding of member segment and plan profitability, improved marketing programs through better member segmentation. Public Sector:  Statutory / Regulatory Compliance:  A variety of statutory and regulatory documents state explicitly or implicitly that the use of government resources must be properly tracked and tied to performance goals.  Managerial costing methods implemented through Cost Management applications provide unparalleled visibility into costs and shared services usage throughout a Public Sector agency. Funding Support:  Regulations require public sector funding requests to be evaluated based upon the ability to achieve performance goals against the associated cost.   Improved visibility and understanding of costs of different programs/services means that organizations can demonstrably monitor performance and the associated resource costs improve the chances of having their funding requests granted. Profitability and Cost Management is one of the fastest-growing solution areas in Oracle's Enterprise Performance Management product line and we are seeing a growing number of customer successes across geographies and industries.  Listed below are just a few examples.  Here's a link to the replay from a recent webcast on this topic which featured Schroders Plc, a UK-based Financial Services company: http://www.oracle.com/go/?&Src=7011668&Act=168&pcode=WWMK10037859MPP043 Here's a link to a case study on Shenhua Guohua Power in China: http://www.oracle.com/us/corporate/customers/shenhua-snapshot-159574.pdf Here's a link to information on Oracle's web site about our profitability and cost management solutions: http://www.oracle.com/us/solutions/ent-performance-bi/performance-management/profitability-cost-mgmt/index.html

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  • Why Oracle Delivers More Value than IBM in Data Integration Solutions

    - by irem.radzik(at)oracle.com
    For data integration projects, IT organization look for a robust but an easy-to-use solution, which simplifies enterprise data architecture while providing exceptional value-- not one that adds complexity and costs. This is a major challenge today for customers who are using IBM InfoSphere products like DataStage or Change Data Capture. Whereas, Oracle consistently delivers higher level value with its data integration products such as Oracle Data Integrator, Oracle GoldenGate. There are many differentiators for Oracle's Data Integration offering in comparison to IBM. Here are the top five: Lower cost of ownership Higher performance in both real-time and bulk data movement Ease of use and flexibility Reliability Complete, Open, and Integrated Middleware Offering Architectural differences between products contribute a great deal to these differences. First of all, Oracle's ETL architecture does not require a middle-tier transformation server, something IBM does require. Not only it costs more to manage an additional transformation server including energy costs, but it adds a performance bottleneck as well. In addition, IBM's data integration products are complex and often require lengthy professional services engagements to integrate. This translates to higher costs and delayed time to market. Then there's the reliability factor. Our customers choose Oracle GoldenGate over IBM's InfoSphere Change Data Capture product because Oracle GoldenGate is designed for mission-critical systems that require guaranteed data delivery and automatic recovery in case of process interruptions. On Thursday we will discuss these key differentiators in detail and provide customer examples that chose Oracle over IBM in data integration projects. Join us on Thursday Feb 10th at 11am PT to learn how Oracle delivers more value than IBM in data integration solutions.

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  • Should we choose Java over C# or we should consider using Mono?

    - by A. Karimi
    We are a small team of independent developers with an average experience of 7 years in C#/.NET platform. We almost work on small to average web application projects that allows us to choose our favorite platform. I believe that our current platform (C#/.NET) allows us to be more productive than if we were working in Java but what makes me think about choosing Java over C# is the costs and the community (of the open source). Our projects allow us even work with various frameworks as well as various platforms. For example we can even use Nancy. So we are able to decrease the costs by using Mono which can be deployed on Linux servers. But I'm looking for a complete ecosystem (IDE/Platform/Production Environment) that decreases our costs and makes us feel completely supported by the community. As an example of issues I've experienced with MonoDevelop, I can refer to the poor support of the Razor syntax on MonoDevelop. As another example, We are using "VS 2012 Express for Web" as our IDE to decrease the costs but as you know it doesn't support plugins and I have serious problems with XML comments (I missed GhostDoc). We strongly believe in strongly-typed programming languages so please don't offer the other languages and platforms such as Ruby, PHP, etc. Now I want to choose between: Keep going on C#, buy some products and be hopeful about openness of .NET ecosystem and its open source community. Changing the platform and start using the Java open source ecosystem

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  • Itautec Accelerates Profitable High Tech Customer Service

    - by charles.knapp
    Itautec is a Brazilian-based global high technology products and services firm with strong performance in the global market of banking and commercial automation, with more than 2,300 global clients. It recently deployed Siebel CRM for sales, customer support, and field service. In the first year of use, Siebel CRM enabled a 30% growth in services revenue. Siebel CRM also reduced support costs. "Oracle's Siebel CRM has minimized costs and made our customer service more agile," said Adriano Rodrigues da Silva, IT Manager. "Before deployment, 95% of our customer service contacts were made by phone. Siebel CRM made it possible to expand' choices, so that now 55% of our customers contact our helpdesk through the newer communications channels." Read more here about Itautec's success, and learn more here about how Siebel CRM can help your firm to grow customer service revenues, improve service levels, and reduce costs.

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  • Industry perspectives on managing content

    - by aahluwalia
    Earlier this week I was noodling over a topic for my first blog post. My intention for this blog is to bring a practitioner's perspective on ECM to the community; to share and collaborate on best practices and approaches that address today's business problems. Reviewing my past 14 years of experience with web technologies, I wondered what topic would serve as a good "conversation starter". During this time, I received a call from a friend who was seeking insights on how content management applies to specific industries. She approached me because she vaguely remembered that I had worked in the Health Insurance industry in the recent past. She wanted me to tell her about the specific business needs of this industry. She was in for quite a surprise as she found out that I had spent the better part of a decade managing content within the Health Insurance industry and I discovered a great topic for my first blog post! I offer some insights from Health Insurance and invite my fellow practitioners to share their insights from other industries. What does content management mean to these industries? What can solution providers be aware of when offering solutions to these industries? The United States health care system relies heavily on private health insurance, which is the primary source of coverage for approximately 58% Americans. In the late 19th century, "accident insurance" began to be available, which operated much like modern disability insurance. In the late 20th century, traditional disability insurance evolved into modern health insurance programs. The first thing a solution provider must be aware of about the Health Insurance industry is that it tends to be transaction intensive. They are the ones who manage and administer our health plans and process our claims when we visit our health care providers. It helps to keep in mind that they are in the business of delivering health insurance and not technology. You may find the mindset conservative in comparison to the IT industry, however, the Health Insurance industry has benefited and will continue to benefit from the efficiency that technology brings to traditionally paper-driven processes. We are all aware of the impact that Healthcare reform bill has had a significant impact on the Health Insurance industry. They are under a great deal of pressure to explore ways to reduce their administrative costs and increase operational efficiency. Overall, administrative costs of health insurance include the insurer's cost to administer the health plan, the costs borne by employers, health-care providers, governments and individual consumers. Inefficiencies plague health insurance, owing largely to the absence of standardized processes across the industry. To achieve this, industry leaders have come together to establish standards and invest in initiatives to help their healthcare provider partners transition to the next generation of healthcare technology. The move to online services and paperless explanation of benefits are some manifestations of technological advancements in health insurance. Several companies have adopted Toyota's LEAN methodology or Six Sigma principles to improve quality, reduce waste and excessive costs, thereby increasing the value of their plan offerings. A growing number of health insurance companies have transformed their business systems in the past decade alone and adopted some form of content management to reduce the costs involved in administering health plans. The key strategy has been to convert paper documents and forms into electronic formats, automate the content development process and securely distribute content to various audiences via diverse marketing channels, including web and mobile. Enterprise content management solutions can enable document capture of claim forms, manage digital assets, integrate with Enterprise Resource Planning (ERP) and Human Capital Management (HCM) solutions, build Business Process Management (BPM) processes, define retention and disposition instructions to comply with state and federal regulations and allow eBusiness and Marketing departments to develop and deliver web content to multiple websites, mobile devices and portals. Content can be shared securely within and outside the organization using Information Rights Management.  At the end of the day, solution providers who can translate strategic goals into solutions that maximize process automation, increase ease of use and minimize IT overhead are likely to be successful in today's health insurance environment.

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  • I.T. Chargeback : Core to Cloud Computing

    - by Anand Akela
    Contributed by Mark McGill Consolidation and Virtualization have been widely adopted over the years to help deliver benefits such as increased server utilization, greater agility and lower cost to the I.T. organization. These are key enablers of cloud, but in themselves they do not provide a complete cloud solution. Building a true enterprise private cloud involves moving from an admin driven world, where the I.T. department is ultimately responsible for the provisioning of servers, databases, middleware and applications, to a world where the consumers of I.T. resources can provision their infrastructure, platforms and even complete application stacks on demand. Switching from an admin-driven provisioning model to a user-driven model creates some challenges. How do you ensure that users provisioning resources will not provision more than they need? How do you encourage users to return resources when they have finished with them so that others can use them? While chargeback has existed as a concept for many years (especially in mainframe environments), it is the move to this self-service model that has created a need for a new breed of chargeback applications for cloud. Enabling self-service without some form of chargeback is like opening a shop where all of the goods are free. A successful chargeback solution will be able to allocate the costs of shared I.T. infrastructure based on the relative consumption by the users. Doing this creates transparency between the I.T. department and the consumers of I.T. When users are able to understand how their consumption translates to cost they are much more likely to be prudent when it comes to their use of I.T. resources. This also gives them control of their I.T. costs, as moderate usage will translate to a lower charge at the end of the month. Implementing Chargeback successfully create a win-win situation for I.T. and the consumers. Chargeback can help to ensure that I.T. resources are used for activities that deliver business value. It also improves the overall utilization of I.T. infrastructure as I.T. resources that are not needed are not left running idle. Enterprise Manager 12c provides an integrated metering and chargeback solution for Enterprise Manager Targets. This solution is built on top of the rich configuration and utilization information already available in Enterprise Manager. It provides metering not just for virtual machines, but also for physical hosts, databases and middleware. Enterprise Manager 12c provides metering based on the utilization and configuration of the following types of Enterprise Manager Target: Oracle VM Host Oracle Database Oracle WebLogic Server Using Enterprise Manager Chargeback, administrators are able to create a set of Charge Plans that are used to attach prices to the various metered resources. These plans can contain fixed costs (eg. $10/month/database), configuration based costs (eg. $10/month if OS is Windows) and utilization based costs (eg. $0.05/GB of Memory/hour) The self-service user provisioning these resources is then able to view a report that details their usage and helps them understand how this usage translates into cost. Armed with this information, the user is able to determine if the resources are delivering adequate business value based on what is being charged. Figure 1: Chargeback in Self-Service Portal Enterprise Manager 12c provides a variety of additional interfaces into this data. The administrator can access summary and trending reports. Summary reports allow the administrator to drill-down through the cost center hierarchy to identify, for example, the top resource consumers across the organization. Figure 2: Charge Summary Report Trending reports can be used for I.T. planning and budgeting as they show utilization and charge trends over a period of time. Figure 3: CPU Trend Report We also provide chargeback reports through BI Publisher. This provides a way for users who do not have an Enterprise Manager login (such as Line of Business managers) to view charge and usage information. For situations where a bill needs to be produced, chargeback can be integrated with billing applications such as Oracle Billing and Revenue Management (BRM). Further information on Enterprise Manager 12c’s integrated metering and chargeback: White Paper Screenwatch Cloud Management on OTN

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  • PLPGSQL array assignment not working, "array subscript in assignment must not be null"

    - by Koen Schmeets
    Hello there, When assigning mobilenumbers to a varchar[] in a loop through results it gives me the following error: "array subscript in assignment must not be null" Also, i think the query that joins member uuids, and group member uuids, into one, grouped on the user_id, i think it can be done better, or maybe this is even why it is going wrong in the first place! Any help is very appreciated.. Thank you very much! CREATE OR REPLACE FUNCTION create_membermessage(in_company_uuid uuid, in_user_uuid uuid, in_destinationmemberuuids uuid[], in_destinationgroupuuids uuid[], in_title character varying, in_messagecontents character varying, in_timedelta interval, in_messagecosts numeric, OUT out_status integer, OUT out_status_description character varying, OUT out_value VARCHAR[], OUT out_trigger uuid[]) RETURNS record LANGUAGE plpgsql AS $$ DECLARE temp_count INTEGER; temp_costs NUMERIC; temp_balance NUMERIC; temp_campaign_uuid UUID; temp_record RECORD; temp_mobilenumbers VARCHAR[]; temp_destination_uuids UUID[]; temp_iterator INTEGER; BEGIN out_status := NULL; out_status_description := NULL; out_value := NULL; out_trigger := NULL; SELECT INTO temp_count COUNT(*) FROM costs WHERE costtype = 'MEMBERMESSAGE' AND company_uuid = in_company_uuid AND startdatetime < NOW() AND (enddatetime > NOW() OR enddatetime IS NULL); IF temp_count > 1 THEN out_status := 1; out_status_description := 'Invalid rows in costs table!'; RETURN; ELSEIF temp_count = 1 THEN SELECT INTO temp_costs costs FROM costs WHERE costtype = 'MEMBERMESSAGE' AND company_uuid = in_company_uuid AND startdatetime < NOW() AND (enddatetime > NOW() OR enddatetime IS NULL); ELSE SELECT INTO temp_costs costs FROM costs WHERE costtype = 'MEMBERMESSAGE' AND company_uuid IS NULL AND startdatetime < NOW() AND (enddatetime > NOW() OR enddatetime IS NULL); END IF; IF temp_costs != in_messagecosts THEN out_status := 2; out_status_description := 'Message costs have changed during sending of the message'; RETURN; ELSE SELECT INTO temp_balance balance FROM companies WHERE company_uuid = in_company_uuid; SELECT INTO temp_count COUNT(*) FROM users WHERE (user_uuid = ANY(in_destinationmemberuuids)) OR (user_uuid IN (SELECT user_uuid FROM targetgroupusers WHERE targetgroup_uuid = ANY(in_destinationgroupuuids)) ) GROUP BY user_uuid; temp_campaign_uuid := generate_uuid('campaigns', 'campaign_uuid'); INSERT INTO campaigns (company_uuid, campaign_uuid, title, senddatetime, startdatetime, enddatetime, messagetype, state, message) VALUES (in_company_uuid, temp_campaign_uuid, in_title, NOW() + in_timedelta, NOW() + in_timedelta, NOW() + in_timedelta, 'MEMBERMESSAGE', 'DRAFT', in_messagecontents); IF in_timedelta > '00:00:00' THEN ELSE IF temp_balance < (temp_costs * temp_count) THEN UPDATE campaigns SET state = 'INACTIVE' WHERE campaign_uuid = temp_campaign_uuid; out_status := 2; out_status_description := 'Insufficient balance'; RETURN; ELSE UPDATE campaigns SET state = 'ACTIVE' WHERE campaign_uuid = temp_campaign_uuid; UPDATE companies SET balance = (temp_balance - (temp_costs * temp_count)) WHERE company_uuid = in_company_uuid; SELECT INTO temp_destination_uuids array_agg(DISTINCT(user_uuid)) FROM users WHERE (user_uuid = ANY(in_destinationmemberuuids)) OR (user_uuid IN(SELECT user_uuid FROM targetgroupusers WHERE targetgroup_uuid = ANY(in_destinationgroupuuids))); RAISE NOTICE 'Array is %', temp_destination_uuids; FOR temp_record IN (SELECT u.firstname, m.mobilenumber FROM users AS u LEFT JOIN mobilenumbers AS m ON m.user_uuid = u.user_uuid WHERE u.user_uuid = ANY(temp_destination_uuids)) LOOP IF temp_record.mobilenumber IS NOT NULL AND temp_record.mobilenumber != '' THEN --THIS IS WHERE IT GOES WRONG temp_mobilenumbers[temp_iterator] := ARRAY[temp_record.firstname::VARCHAR, temp_record.mobilenumber::VARCHAR]; temp_iterator := temp_iterator + 1; END IF; END LOOP; out_status := 0; out_status_description := 'Message created successfully'; out_value := temp_mobilenumbers; RETURN; END IF; END IF; END IF; END$$;

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  • VB.NET Button Issue

    - by Michael
    I am having problem with a button the code of my button is. Private Sub btnCalculateCosts_Click(ByVal sender As System.Object, ByVal e As System.EventArgs) Handles btnCalculateCosts.Click it handles: ' This Calculate Costs button click event handler edits the ' registration(costs) form to ensure it contains valid data. ' Then, after passing control to the business class, it ' displays the registration cost. Dim objCourse As Course Dim objCourseCostsFile As Course Dim InputError As Boolean = False ' Is student ID entered properly If Me.txtCorporateID.MaskFull = False Then MessageBox.Show("Enter your Corporate ID in the Corporate ID box", _ "Error") Me.txtCorporateID.Clear() Me.txtCorporateID.Focus() InputError = True ' Is student name entered properly ElseIf Me.txtFirstName.TextLength < 1 Or _ Me.txtFirstName.Text < "A" Then MessageBox.Show("Please enter your first name in the First Name box", "Error") Me.txtFirstName.Clear() Me.txtFirstName.Focus() InputError = True ' Is number of units entered properly ElseIf Me.txtLastName.TextLength < 1 Or _ Me.txtLastName.Text < "A" Then MessageBox.Show("Please enter your last name in the Last Name box", "Error") Me.txtLastName.Clear() Me.txtLastName.Focus() InputError = True ' Is number of units entered properly ElseIf Not IsNumeric(Me.txtNumberOfDays.Text) Then MessageBox.Show("Enter the units in the Number of Units box", _ "Error") Me.txtNumberOfDays.Clear() Me.txtNumberOfDays.Focus() InputError = True ' Has 1-4 units been entered ElseIf Convert.ToInt32(Me.txtNumberOfDays.Text) < 1 _ Or Convert.ToInt32(Me.txtNumberOfDays.Text) > 4 Then MessageBox.Show("Units must be 1 - 4", "Error") Me.txtNumberOfDays.Clear() Me.txtNumberOfDays.Focus() InputError = True End If ' If no input error, process the registration costs If Not InputError Then If Me.radPreConferenceCourse.Checked = False Then objCourse = New Course(txtCorporateID.Text, txtFirstName.Text, txtLastName.Text, txtNumberOfDays.Text) Me.lblCosts.Visible = True Me.lblCosts.Text = "Total Conference Costs Are: " _ & (objCourse.ComputeCosts()).ToString("C2") Else objCourse = New Course(txtCorporateID.Text, txtFirstName.Text, txtLastName.Text, txtNumberOfDays.Text, g) Me.lblCosts.Visible = True Me.lblCosts.Text = "Total Conference Costs Are: " _ & (objCourse.ComputeCosts()).ToString("C2") Receiving the error: Handles clause requrieres a WithEvents variable defined in the containing type or one of its base types.

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  • Absolute statements in IT that are wrong

    - by Dan McGrath
    I was recently in a discussion about the absolute statement "It costs more in programming time to optimise software than it costs to throw hardware at a problem". The general thought (of which I agree with) is that as an absolute statement this is wrong. There are too many variables to ever generalise in such a way. What other statements do you hear about software/programming that simply do not work as an absolute and why?

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  • Value Chain Execution E-Book

    - by John Murphy
    Taking a smart approach to logistics – from streamlining transport networks and global trade management, to optimizing everyday warehouse operations – can simultaneously reduce costs and maximize competitive advantage.Download your exclusive Oracle e-book, Oracle Value Chain Execution: Reinventing Logistics Excellence, to learn why our world-leading, unified solution is relied on by market-leading companies across the planet.Discover how it can help you: Drive business agility, scalability and innovation Reduce costs and increase efficiency Enhance visibility, productivity and inventory accuracy Simplify compliance and mitigate risk Measure and boost customer satisfaction See what reinventing logistics excellence could mean for your organization.

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  • Software Usability analysis

    - by Afnan
    i am unable to find the answers to the following questions.Please help me resolve (a) Name quantitative and qualitative techniques for analysing the usability of a software product. (b) Compare the costs and bene?ts of the quantitative techniques. (c) Compare the costs and bene?ts of the qualitative techniques. (d ) If restricted to a single one of these techniques when designing a new online banking system, which would you choose and why?

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  • Some Problems Can't Be Outsourced

    - by mikef
    More and more companies are becoming attracted to the idea of Infrastructure as a Service (or IaaS). It would seem that you can outsource the provisioning and management of your services, encompassing everything from Email, through to your servers, workstations and software, all the way down to your LAN and internet services. This type of outsourcing can be a very attractive option for companies who have tight budgets who are short of technical skills or don't have the means to provide long-term IT support. Essentially, they can outsource your services at low short-term costs that are knowable and controllable, are quickly and easily scalable, and generate a minimum of hassle for your internal staff. If you want to get a sophisticated IT infrastructure set up in a hurry without the usual high buy-in costs, or the task of finding and hiring the right specialists. It would seem the way to go, particularly when their salesmen are hypnotizing you with oleaginous phrases such as "we are closely aligned with our client organization's core business requirements, providing agile services". It sounds too good to be true, and so it is. Whereas the costs will have initially been calculated on the annual renewal fees and service fees for ongoing support, there are other charges too which aren't so obvious. It can end up costing far more than the conventional solution once you take into account the extra costs, the fees for customization and upgrades. The Total Cost of Ownership (TCO) only becomes apparent when it is too late to extract the company easily from the arrangement. After a few years, these annual fees can add up to more than the initial cost of implementing a traditional in-house system. Worse than that is that you can then lose your power to determine your priorities: When you become reliant on this company, with its own schedule of priorities, to implement every change, however simple, you have effectively lost control of your technical infrastructure. This will make senior management very nervous. There is definitely a requirement for this sort of service. If you urgently need an exceptionally high class of service or more expertise than you currently possess, then outsourcing is probably for you. You and your IT colleagues will always have something to do, be it user assistance, smoothing out integrations with an external provider, or working on something entirely new. Heck, if you outsource to IBM, the SysAdmins can go along for the ride and polish their expertise. What you need to figure out is how much your time is worth, because time is ultimately all that outsourcing will buy you and your organization. Now you just need to convince your nervous CEO. Cheers, Michael

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  • IBM Reinvents x86 Platform with eX5 Servers

    The amount of data involved in the average Web-based workload today doubles every year, increasing costs and straining IT resources. The traditional response to this dilemma from IT organizations is to throw more servers at the problem, which furthers server sprawl and increases power and management costs. As a result, the typical x86 server is only running at 10 percent utilization.

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  • IBM Reinvents x86 Platform with eX5 Servers

    The amount of data involved in the average Web-based workload today doubles every year, increasing costs and straining IT resources. The traditional response to this dilemma from IT organizations is to throw more servers at the problem, which furthers server sprawl and increases power and management costs. As a result, the typical x86 server is only running at 10 percent utilization.

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  • Repair BAD Sectors or Buy a new HDD?

    - by Nehal J. Wani
    I have a Seagate internal hard disk drive. I recently opened up my laptop [Dell Inspiron N5010] [Warranty has expired], cleaned it and it worked normally after waking up from hibernation. However, when I restarted it, it stuck on windows loading screen, then tried to boot from Dell recovery partition but failed. It gave the error: Windows has encounter a problem communicating with a device connected to your computer. This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and then restart your computer If you continue to receive this error message, contact the hardware manufacturer. Status: 0xc00000e9 Info: An unexpected I/O error has occurred. While cleaning, I had mistakenly touched the round silvery thing at the bottom of the HDD. I don't know whether this has caused the problem or not. Since I have Fedora also installed in the same HDD, I can boot from it but it shows weird read errors when I ask it to mount Windows partitions. The disk utility also says that the Hard Disk has many bad sectors and needs to be replaced. I downloaded Seatools from Seagate website and used it. In the long test, I gave it permission to repair the first 100 errors which it did successfully. Now I am confused at what I should do. Internal Hard Disk Costs: a. Internal HDD 500GB Costs: Rs3518 b.1 External HDD 500GB Costs: Rs3472 b.2 External HDD 1TB Costs: Rs5500 c. Internal to External Converter Costs: Rs650 I have the following options: (i) Buy an External HDD, backup my data. Try to repair bad sectors of HDD. Then two cases arise: (a) My Internal HDD gets repaired [almost] (b) My internal HDD doesn't get repaired. Then I need to buy another internal HDD and replace the damaged one. OR break the seal of the external one and put it inside my laptop as internal. Breaking the case involves risks. (ii) Buy a Internal HDD and an Internal to External Converter Case [Not very reliable], backup my data. Try to repair bad sectors of HDD. Then two cases arise: (a) My Internal HDD gets repaired [almost] (b) My internal HDD doesn't get repaired. Then I need to just put in the new internal HDD I just bought. Experts, please guide me as to what will be the most VFM option? Also, if a HDD is failing, is it that I shouldn't read from it too otherwise there is a chance of other sectors failing? What I mean is, is it wrong to read from the HDD without taking backup first?

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  • Hierachies....from the Top Down

    - by Joe G
    I've been struggling with how to write on the topic of the importance of hierarchy design.  It's not so much that hierarchies haven't always been important, it's more of that with Fusion, the timing of when the hierarchies are designed should take a higher priority.    I will attempt to explain..... When I was implementing applications, back in the day, we had the list of detailed account values to enter with the obvious parent accounts. Then, after the setup was complete and things were functioning, the reporting phase started.  Users explained the elements that they want on the reports, what totals should be included, and how things should be compared.  Frequently, there was at least one calculation that became a nightmare either because it was based on very specific things that didn't relate to anything else or because it was "hardcoded" so that when something changed, someone need to "fix" the report. With Fusion, the process changes slightly.  You still want to enter all of the detailed accounts, but before you start adding parent values, you should investigate the reporting requirements from the top-down.  It's better to build hierarchies based on the reporting requirements than it is to build reports based on random hierarchies. Build reports based on hierarchies that resemble the reports themselves, and maintain the hierarchies without rework of the reports. For example, if you look at an income statement, you may have line items for Material Costs, Employee Costs, Travel & Entertainment, and Total Operating Expenses.  In your hierarchy, you have detail values that roll up to Material Costs, Employee Costs, and Travel & Entertainment which roll up to Total Operating Expenses. Balances are stored automatically in the cube for each of these.  When you define the report, you pick each of these members - no calculations required.  If a new detail value is added, you simply add it to the hierarchy, and there is no need to modify the report. I realize that there are always exceptions that require special handling, but I am confident that you will end up with much fewer exceptions if you make reporting a priority and design your hierarchies from the top-down.

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  • Server specification recommendation

    - by foo
    To cut the story short, I can't buy an item (server/cpu/motherboard/ram) that costs more than USD 330. However, I can combine them, meaning, I can buy a CPU that costs USD 330 and motherboard that costs USD 330. With this limitation, I can't buy a powerful 1U server which will definitely costs me more USD 330. With that in mind, I was hoping to build a powerful desktop PC which will be used as a database server. However, through my experience, desktop PC doesn't last very long, usually the motherboard will just die by itself after 1 or 2 years. So, what would you guys recommend me to buy with this kind of budget? Every item must be <= USD 330. Will be used as a MySQL server. RAID would be nice. 1TB is pretty big for my data. I do not need external graphic card (onboard would do just fine), mouse, keyboard, monitor. Linux friendly. One ethernet port is good enough. It's important that those hardware is made of components that will last long (at least 3 years or something). The server will be placed in an air conditioned room, but a good ventilation for the server is always preferred. I won't overclock it. Intel processor is preferred. Thanks in advance.

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