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  • The Evolution of Television and Home Entertainment

    - by Bill Evjen
    This is a group that is focused on entertainment in the aviation industry. I am attending their conference for the first time as it relates to my job at Swank Motion Pictures and what we do for our various markets. I will post my notes here. The Evolution of Television and Home Entertainment by Patrick Cosson, Veebeam TV has been the center of living rooms for sometime. Conversations and culture evolve around the TV. The way we consume this content has dramatically been changing. After TV, we had the MTV revolution of TV. It has created shorter attention spans, it made us more materialistic, narcissistic, and not easily impressed. Then we came to the Internet. The amount of content has expanded. It contains a ton of user-generated content, provides filtering, organization, distribution. We now have a problem. We are in the age of digital excess. We can access whatever we want. In conjunction with this – we are moving. The challenge we have now is curation. The trends  we see: rapid shift from scheduled to on demand consumption. A move to Internet protocols from cable Rapid fragmentation of media a transition from the TV set to a variety of screens Social connections bring mediators and amplifiers. TiVo – the shift to on demand It is because of a time-crunch Provides personal experiences Once old consumption habits are changed, there is no way back! Experiences are that people are loading up content and then bringing it with them on planes, to hotels, etc. Rapid fragmentation of media sources Many new professional content sources and channels, the rise of digital distribution, and the rise of user-generated content contribute to the wealth of content sources and abundant choice. Netflix, BBC iPlayer, hulu, Pandora, iTunes, Amazon Video, Vudu, Voddler, Spotify (these companies didn’t exist 5 years ago). People now expect this kind of consumption. People are now thinking how to deliver all these tools. Transition from the TV set to multi-screens The TV screen has traditionally been the dominant consumption screen for TV and video. Now the PC, game consoles, and various mobile devices are rapidly becoming common video devices. Multi-screens are now the norm. Social connections becoming key mediators What increasingly funnels traffic on the web, social networking enablers, will become an integral part of the discovery, consumption and sharing model for Television. The revolution will be broadcasted on Facebook and Twitter. There is business disruption There are a lot of new entrants Rapid internationalization Increasing competition from existing media players A fragmenting audience base Web browser Freedom to access any site The fight over the walled garden Most devices are not powerful enough to support a full browser PC will always be present in the living room Wireless link between PC and TV Output 1080p, plays anything, secure Key players and their challenges Services Internet media is increasingly interconnected to social media and publicly shared UGC Content delivery moving to IPTV Rights management issues are creating silos and hindering a great user experience and growth Devices Devices are becoming people’s windows into all kinds of media from all kinds of sources There won’t be a consolidation of the device landscape, rather the opposite Finding the right niche makes the most sense. We are moving to an on demand world of streaming world. People want full access to anything.

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  • Big Data – Evolution of Big Data – Day 3 of 21

    - by Pinal Dave
    In yesterday’s blog post we answered what is the Big Data. Today we will understand why and how the evolution of Big Data has happened. Though the answer is very simple, I would like to tell it in the form of a history lesson. Data in Flat File In earlier days data was stored in the flat file and there was no structure in the flat file.  If any data has to be retrieved from the flat file it was a project by itself. There was no possibility of retrieving the data efficiently and data integrity has been just a term discussed without any modeling or structure around. Database residing in the flat file had more issues than we would like to discuss in today’s world. It was more like a nightmare when there was any data processing involved in the application. Though, applications developed at that time were also not that advanced the need of the data was always there and there was always need of proper data management. Edgar F Codd and 12 Rules Edgar Frank Codd was a British computer scientist who, while working for IBM, invented the relational model for database management, the theoretical basis for relational databases. He presented 12 rules for the Relational Database and suddenly the chaotic world of the database seems to see discipline in the rules. Relational Database was a promising land for all the unstructured database users. Relational Database brought into the relationship between data as well improved the performance of the data retrieval. Database world had immediately seen a major transformation and every single vendors and database users suddenly started to adopt the relational database models. Relational Database Management Systems Since Edgar F Codd proposed 12 rules for the RBDMS there were many different vendors who started them to build applications and tools to support the relationship between database. This was indeed a learning curve for many of the developer who had never worked before with the modeling of the database. However, as time passed by pretty much everybody accepted the relationship of the database and started to evolve product which performs its best with the boundaries of the RDBMS concepts. This was the best era for the databases and it gave the world extreme experts as well as some of the best products. The Entity Relationship model was also evolved at the same time. In software engineering, an Entity–relationship model (ER model) is a data model for describing a database in an abstract way. Enormous Data Growth Well, everything was going fine with the RDBMS in the database world. As there were no major challenges the adoption of the RDBMS applications and tools was pretty much universal. There was a race at times to make the developer’s life much easier with the RDBMS management tools. Due to the extreme popularity and easy to use system pretty much every data was stored in the RDBMS system. New age applications were built and social media took the world by the storm. Every organizations was feeling pressure to provide the best experience for their users based the data they had with them. While this was all going on at the same time data was growing pretty much every organization and application. Data Warehousing The enormous data growth now presented a big challenge for the organizations who wanted to build intelligent systems based on the data and provide near real time superior user experience to their customers. Various organizations immediately start building data warehousing solutions where the data was stored and processed. The trend of the business intelligence becomes the need of everyday. Data was received from the transaction system and overnight was processed to build intelligent reports from it. Though this is a great solution it has its own set of challenges. The relational database model and data warehousing concepts are all built with keeping traditional relational database modeling in the mind and it still has many challenges when unstructured data was present. Interesting Challenge Every organization had expertise to manage structured data but the world had already changed to unstructured data. There was intelligence in the videos, photos, SMS, text, social media messages and various other data sources. All of these needed to now bring to a single platform and build a uniform system which does what businesses need. The way we do business has also been changed. There was a time when user only got the features what technology supported, however, now users ask for the feature and technology is built to support the same. The need of the real time intelligence from the fast paced data flow is now becoming a necessity. Large amount (Volume) of difference (Variety) of high speed data (Velocity) is the properties of the data. The traditional database system has limits to resolve the challenges this new kind of the data presents. Hence the need of the Big Data Science. We need innovation in how we handle and manage data. We need creative ways to capture data and present to users. Big Data is Reality! Tomorrow In tomorrow’s blog post we will try to answer discuss Basics of Big Data Architecture. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • Rapid Evolution of Society & Technology

    - by Michael Snow
    We caught up with Brian Solis on the phone the other day and Christie Flanagan had a chance to chat with him and learn a bit more about him and some of the concepts he'll be addressing in our Social Business Thought Leaders Webcast on Thursday 12/13/12. «--- Interview with Brian Solis  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast- mso-fareast-theme-font:minor-latin; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Be sure and register for this week's webcast ---» ------------------- Guest post by Brian Solis. Reposted (Borrowed) from his posting of May 24, 2012 Dear [insert business name], what’s your promise? - Brian Solis You say you want to get closer to customers, but your actions are different than your words. You say you want to “surprise and delight” customers, but your product development teams are too busy building against a roadmap without consideration of the 5th P of marketing…people. Your employees are your number one asset, however the infrastructure of the organization has turned once optimistic and ambitious intrapreneurs into complacent cogs or worse, your greatest detractors. You question the adoption of disruptive technology by your internal champions yet you’ve not tried to find the value for yourself. You’re a change agent and you truly wish to bring about change, but you’ve not invested time or resources to answer “why” in your endeavors to become a connected or social business. If we are to truly change, we must find purpose. We must uncover the essence of our business and the value it delivers to traditional and connected consumers. We must rethink the spirit of today’s embrace and clearly articulate how transformation is going to improve customer and employee experiences and relationships now and over time. Without doing so, any attempts at evolution will be thwarted by reality. In an era of Digital Darwinism, no business is too big to fail or too small to succeed. These are undisciplined times which require alternative approaches to recognize and pursue new opportunities. But everything begins with acknowledging the 360 view of the world that you see today is actually a filtered view of managed and efficient convenience. Today, many organizations that were once inspired by innovation and engagement have fallen into a process of marketing, operationalizing, managing, and optimizing. That might have worked for the better part of the last century, but for the next 10 years and beyond, new vision, leadership and supporting business models will be written to move businesses from rigid frameworks to adaptive and agile entities. I believe that today’s executives will undergo a great test; a test of character, vision, intention, and universal leadership. It starts with a simple, but essential question…what is your promise? Notice, I didn’t ask about your brand promise. Nor did I ask for you to cite your mission and vision statements. This is much more than value propositions or manufactured marketing language designed to hook audiences and stakeholders. I asked for your promise to me as your consumer, stakeholder, and partner. This isn’t about B2B or B2C, but instead, people to people, person to person. It is this promise that will breathe new life into an organization that on the outside, could be misdiagnosed as catatonic by those who are disrupting your markets. A promise, for example, is meant to inspire. It creates alignment. It serves as the foundation for your vision, mission, and all business strategies and it must come from the top to mean anything. For without it, we cannot genuinely voice what it is we stand for or stand behind. Think for a moment about the definition of community. It’s easy to confuse a workplace or a market where everyone simply shares common characteristics. However, a community in this day and age is much more than belonging to something, it’s about doing something together that makes belonging matter The next few years will force a divide where companies are separated by intention as measured by actions and words. But, becoming a social business is not enough. Becoming more authentic and transparent doesn’t serve as a mantra for a renaissance. A promise is the ink that inscribes the spirit of the relationship between you and me. A promise serves as the words that influence change from within and change beyond the halls of our business. It is the foundation for a renewed embrace, one that must then find its way to every aspect of the organization. It’s the difference between a social business and an adaptive business. While an adaptive business can also be social, it is the culture of the organization that strives to not just use technology to extend current philosophies or processes into new domains, but instead give rise to a new culture where striving for relevance is among its goals. The tools and networks simply become enablers of a greater mission You are reading this because you believe in something more than what you’re doing today. While you fight for change within your organization, remember to aim for a higher purpose. Organizations that strive for innovation, imagination, and relevance will outperform those that do not. Part of your job is to lead a missionary push that unites the groundswell with a top down cascade. Change will only happen because you and other internal champions see what others can’t and will do what other won’t. It takes resolve. It takes the ability to translate new opportunities into business value. And, it takes courage. “This is a very noisy world, so we have to be very clear what we want them to know about us”-Steve Jobs ----------------------------------------------------------------- So -- where do you begin to evaluate the kind of experience you are delivering for your customers, partners, and employees?  Take a look at this White Paper: Creating a Successful and Meaningful Customer Experience on the Web and then have a cup of coffee while you listen to the sage advice of Guy Kawasaki in a short video below.   An interview with Guy Kawasaki on Maximizing Social Media Channels 

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  • Windows Azure Evolution - Web Sites (aka Antares) Part 1

    - by Shaun
    This is the 3rd post of my Windows Azure Evolution series, focus on the new features and enhancement which was alone with the Windows Azure Platform Upgrade June 2012, announced at the MEET Windows Azure event on 7th June. In the first post I introduced the new preview developer portal and how to works for the existing features such as cloud services, storages and SQL databases. In the second one I talked about the Windows Azure .NET SDK 1.7 on the latest Visual Studio 2012 RC on Windows 8. From this one I will begin to introduce some new features. Now let’s have a look on the first one of them, Windows Azure Web Sites.   Overview Windows Azure Web Sites (WAWS), as known as Antares, was a new feature still in preview stage in this upgrade. It allows people to quickly and easily deploy websites to a highly scalable cloud environment, uses the languages and open source apps of the choice then deploy such as FTP, Git and TFS. It also can be integrated with Windows Azure services like SQL Database, Caching, CDN and Storage easily. After read its introduction we may have a question: since we can deploy a website from both cloud service web role and web site, what’s the different between them? So, let’s have a quick compare.   CLOUD SERVICE WEB SITE OS Windows Server Windows Server Virtualization Windows Azure Virtual Machine Windows Azure Virtual Machine Host IIS IIS Platform ASP.NET WebForm, ASP.NET MVC, WCF ASP.NET WebForm, ASP.NET MVC, PHP Language C#, VB.NET C#, VB.NET, PHP Database SQL Database SQL Database, MySQL Architecture Multi layered, background worker, message queuing, etc.. Simple website with backend database. VS Project Windows Azure Cloud Service ASP.NET Web Form, ASP.NET MVC, etc.. Out-of-box Gallery (none) Drupal, DotNetNuke, WordPress, etc.. Deployment Package upload, Visual Studio publish FTP, Git, TFS, WebMatrix Compute Mode Dedicate VM Shared Across VMs, Dedicate VM Scale Scale up, scale out Scale up, scale out As you can see, there are many difference between the cloud service and web site, but the main point is that, the cloud service focus on those complex architecture web application. For example, if you want to build a website with frontend layer, middle business layer and data access layer, with some background worker process connected through the message queue, then you should better use cloud service, since it provides full control of your code and application. But if you just want to build a personal blog or a  business portal, then you can use the web site. Since the web site have many galleries, you can create them even without any coding and configuration. David Pallmann have an awesome figure explains the benefits between the could service, web site and virtual machine.   Create a Personal Blog in Web Site from Gallery As I mentioned above, one of the big feature in WAWS is to build a website from an existing gallery, which means we don’t need to coding and configure. What we need to do is open the windows azure developer portal and click the NEW button, select WEB SITE and FROM GALLERY. In the popping up windows there are many websites we can choose to use. For example, for personal blog there are Orchard CMS, WordPress; for CMS there are DotNetNuke, Drupal 7, mojoPortal. Let’s select WordPress and click the next button. The next step is to configure the web site. We will need to specify the DNS name and select the subscription and region. Since the WordPress uses MySQL as its backend database, we also need to create a MySQL database as well. Windows Azure Web Sites utilize ClearDB to host the MySQL databases. You cannot create a MySQL database directly from SQL Databases section. Finally, since we selected to create a new MySQL database we need to specify the database name and region in the last step. Also we need to accept the ClearDB’s terms as well. Then windows azure platform will download the WordPress codes and deploy the MySQL database and website. Then it will be ready to use. Select the website and click the BROWSE button, the WordPress administration page will be shown. After configured the WordPress here is my personal web blog on the cloud. It took me no more than 10 minutes to establish without any coding.   Monitor, Configure, Scale and Linked Resources Let’s click into the website I had just created in the portal and have a look on what we can do. In the website details page where are five sections. - Dashboard The overall information about this website, such as the basic usage status, public URL, compute mode, FTP address, subscription and links that we can specify the deployment credentials, TFS and Git publish setting, etc.. - Monitor Some status information such as the CPU usage, memory usage etc., errors, etc.. We can add more metrics by clicking the ADD METRICS button and the bottom as well. - Configure Here we can set the configurations of our website such as the .NET and PHP runtime version, diagnostics settings, application settings and the IIS default documents. - Scale This is something interesting. In WAWS there are two compute mode or called web site mode. One is “shared”, which means our website will be shared with other web sites in a group of windows azure virtual machines. Each web site have its own process (w3wp.exe) with some sandbox technology to isolate from others. When we need to scaling-out our web site in shared mode, we actually increased the working process count. Hence in shared mode we cannot specify the virtual machine size since they are shared across all web sites. This is a little bit different than the scaling mode of the cloud service (hosted service web role and worker role). The other mode called “dedicate”, which means our web site will use the whole windows azure virtual machine. This is the same hosting behavior as cloud service web role. In web role it will be deployed on the virtual machines we specified and all of them are only used by us. In web sites dedicate mode, it’s the same. In this mode when we scaling-out our web site we will use more virtual machines, and each of them will only host our own website. And we can specify the virtual machine size in this mode. In the developer portal we can select which mode we are using from the scale section. In shared mode we can only specify the instance count, but in dedicate mode we can specify the instance size as well as the instance count. - Linked Resource The MySQL database created alone with the creation of our WordPress web site is a linked resource. We can add more linked resources in this section.   Pricing For the web site itself, since this feature is in preview period if you are using shared mode, then you will get free up to 10 web sites. But if you are using dedicate mode, the price would be the virtual machines you are using. For example, if you are using dedicate and configured two middle size virtual machines then you will pay $230.40 per month. If there is SQL Database linked to your web site then they will be charged separately based on the Pay-As-You-Go price. For example a 1GB web edition database costs $9.99 per month. And the bandwidth will be charged as well. For example 10GB outbound data transfer costs $1.20 per month. For more information about the pricing please have a look at the windows azure pricing page.   Summary Windows Azure Web Sites gives us easier and quicker way to create, develop and deploy website to window azure platform. Comparing with the cloud service web role, the WAWS have many out-of-box gallery we can use directly. So if you just want to build a blog, CMS or business portal you don’t need to learn ASP.NET, you don’t need to learn how to configure DotNetNuke, you don’t need to learn how to prepare PHP and MySQL. By using WAWS gallery you can establish a website within 10 minutes without any lines of code. But in some cases we do need to code by ourselves. We may need to tweak the layout of our pages, or we may have a traditional ASP.NET or PHP web application which needed to migrated to the cloud. Besides the gallery WAWS also provides many features to download, upload code. It also provides the feature to integrate with some version control services such as TFS and Git. And it also provides the deploy approaches through FTP and Web Deploy. In the next post I will demonstrate how to use WebMatrix to download and modify the website, and how to use TFS and Git to deploy automatically one our code changes committed.   Hope this helps, Shaun All documents and related graphics, codes are provided "AS IS" without warranty of any kind. Copyright © Shaun Ziyan Xu. This work is licensed under the Creative Commons License.

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  • Which email client works best with GMail IMAP?

    - by Ivan
    I use GMail (and I use labels intensively) and because of having to use a very slow Internet connection now I've came to the idea that I should try using a desktop email client. What application (Thunderbird, Evolution, Claws, or some another) works best with GMail via IMAP? First of all I want correct GMail labels support (for example an email client shouldn't think of GMail labels as of independent folders, treating messages with multiple labels as multiple different identical messages in different folders), incl. special GMail labels-folders like bin, spam, drafts and sent.

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  • Windows Azure Evolution &ndash; Welcome to VS2012

    - by Shaun
    When the Microsoft released the first preview version of Windows 8 and Visual Studio, many people in the community were asking if the windows azure tool is available to it. The answer was “NO”. Microsoft promised that the windows azure tool will only support the Visual Studio 2010 but when the 2012 was final released, windows azure tool should be work. But now alone with the new windows azure platform was published we got the latest Windows Azure SDK 1.7, which is compatible to the Visual Studio 2012 RC.   You can retrieve the latest version of the Windows Azure SDK through Web Platform Installer, which I think it’s the easiest and simplest way to download and install, since besides the SDK itself it also needs some other components. To download the latest windows azure SDK from Web Platform Installer, just go to the windows azure website and clicked the Develop, .NET and click the blue “install” button. Then you need to select which version of Visual Studio you want to use, Visual Studio 2010 or Visual Studio 2012 RC. After selected the current version you will download an EXE file. This file will lead you to install the Web Platform Installer 4.0 (if you haven’t installed) and the latest windows azure SDK. You can see the version name is June 2012, 1.7. Finally the WebPI will detect the dependent components you need to download and begin to install. But if you want to challenge yourself you can download the components and install them manually. The standalone installations are listed in this page with the instruction on how to install them with necessary pre-requirements.   Once you finished the installation you can open the Visual Studio 2012 RC and as usual, it need to be run as administrator. If you clicked the New Project link from the start page, navigated to Cloud category you will find that there no project template available. Is there anything wrong? So, if you changed the target framework from the default .NET 4.5 to .NET 4 you will see the azure project template. This is because, currently the windows azure instance does not support .NET 4.5. After clicked OK you will see the role creation window, which is similar as what you have seen before. But there are some new role templates in this SDK. Firstly you will have ASP.NET MVC 4 web role available, which means you can create ASP.NET MVC 4 applications for internet, intranet, mobile and WebAPI on the cloud. Then there are two new worker role templates, “Cache Worker Role” and “Worker Role with Service Bus Queue”. “Worker Role with Service Bus Queue” is a worker role which had added necessary references to access the Windows Azure Service Bus Queue. It also have some basic sample code in the worker role class which could read messages from the queue when started. The “Cache Worker Role” is a worker role which has the in-memory distributed cache feature enabled by default. This feature is different than the Windows Azure Caching. It allows the role instance to use its memory as a in-memory distributed cache clusters. By using this feature you can have one or more worker roles as some dedicate cache clusters. Alternatively, you can make part of your web role and worker role’s memory as the cache clusters as well. Let’s just create an ASP.NET MVC 4 Web Role, and click F5 to run it under the local emulator. If you have been working with azure for a while you should know that I need to setup the local storage emulator before running locally if it’s a fresh azure SDK installation. But in this version when we started our azure project the Visual Studio will check if the storage emulator had been initialized. If not, it will run the initializer automatically. And as you can see, in this version the storage emulator relies on the SQL Server 2012 Local DB feature. It will create the emulator database and tables in the default local database. You can set the storage emulator to use a standard SQL Server default instance by using the command “dsinit /instance:.”. The “dsinit” tool now is located at %PROGRAM FILES%\Microsoft SDKs\Windows Azure\Emulator\devstore After the Visual Studio complied and deployed the package our website should be shown in the browser. This is the MVC 4 Web Role home page on my Windows 8 machine in IE10. Another thing you might notice is that, in this version the compute emulator utilizes IIS Express to host the web roles instead of the full IIS. You can add breakpoint in the code and debug, and you can use the local storage emulator to test your code for accessing the storage service. All of them are same as what your are doing now on SDK 1.6. You can switch to use IIS to run your web role in local emulator. Just open the windows azure porject property windows, in the Web page select “Use IIS Web Server”. For more information about this please have a look on Nuno’s blog post. In the role property page in Visual Studio there’s no massive changes. You can configure your role settings such as the endpoints, certificates and local storage, etc.. One thing was added is the Caching tab. Here you can specify enable the caching feature or not, and how much memory you want to use as the cache cluster. I will introduce more details about it in the future posts. The publish and package feature are also no change. You can publish your project to azure directly through Visual Studio 2012, while you can create the package and upload manually. Below is the SDK version of my deployment which is 1.7.30602.1703 in the developer portal.   Summary In this post I introduced about the new Windows Azure SDK 1.7 especially on how it works on the latest Visual Studio 2012 RC. There’s no significant changes in the visual studio tool in this version but some small enhancement such as ASP.NET MVC 4, Cache Worker Role, using SQL 2012 Local DB and IIS Express, etc..   Hope this helps, Shaun All documents and related graphics, codes are provided "AS IS" without warranty of any kind. Copyright © Shaun Ziyan Xu. This work is licensed under the Creative Commons License.

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  • The Evolution of an Era: Customer Experience in Retail

    - by Michael Hylton
    Two New Studies Point to the Direction Retailers are Taking in their CX Initiatives. Is it the Right Direction? The sheer velocity of change in retailing and customer behavior is forcing retailers to reinvigorate, expand and sharpen their vital Customer Experience (CX) strategies. Customers are becoming increasingly dynamic as they race to embrace the newest digital channels; shop in new ways on mobile devices, including smartphones and tablets, on the Web and in the store; share experiences socially; and interact with their preferred brands in new ways. Retailers are stepping up to their customers as they and their competitors create new modes of customer interaction. Underpinning these changes are vast quantities of customer data as customers flood digital channels and the social sphere. The informed retailer must now understand what their priorities are and what they should be for the future. To better understand this, Tata Consultancy Services (TCS) and Oracle independently launched CX-focused surveys to uncover what retailing leadership found important today. By comparing the results of these two studies together, we can further discover new insights about the industry. Click here to download this informative white paper.

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  • Windows Azure Evolution &ndash; Caching (Preview)

    - by Shaun
    Caching is a popular topic when we are building a high performance and high scalable system not only on top of the cloud platform but the on-premise environment as well. On March 2011 the Windows Azure AppFabric Caching had been production launched. It provides an in-memory, distributed caching service over the cloud. And now, in this June 2012 update, the cache team announce a grand new caching solution on Windows Azure, which is called Windows Azure Caching (Preview). And the original Windows Azure AppFabric Caching was renamed to Windows Azure Shared Caching.   What’s Caching (Preview) If you had been using the Shared Caching you should know that it is constructed by a bunch of cache servers. And when you want to use you should firstly create a cache account from the developer portal and specify the size you want to use, which means how much memory you can use to store your data that wanted to be cached. Then you can add, get and remove them through your code through the cache URL. The Shared Caching is a multi-tenancy system which host all cached items across all users. So you don’t know which server your data was located. This caching mode works well and can take most of the cases. But it has some problems. The first one is the performance. Since the Shared Caching is a multi-tenancy system, which means all cache operations should go through the Shared Caching gateway and then routed to the server which have the data your are looking for. Even though there are some caches in the Shared Caching system it also takes time from your cloud services to the cache service. Secondary, the Shared Caching service works as a block box to the developer. The only thing we know is my cache endpoint, and that’s all. Someone may satisfied since they don’t want to care about anything underlying. But if you need to know more and want more control that’s impossible in the Shared Caching. The last problem would be the price and cost-efficiency. You pay the bill based on how much cache you requested per month. But when we host a web role or worker role, it seldom consumes all of the memory and CPU in the virtual machine (service instance). If using Shared Caching we have to pay for the cache service while waste of some of our memory and CPU locally. Since the issues above Microsoft offered a new caching mode over to us, which is the Caching (Preview). Instead of having a separated cache service, the Caching (Preview) leverage the memory and CPU in our cloud services (web role and worker role) as the cache clusters. Hence the Caching (Preview) runs on the virtual machines which hosted or near our cloud applications. Without any gateway and routing, since it located in the same data center and same racks, it provides really high performance than the Shared Caching. The Caching (Preview) works side-by-side to our application, initialized and worked as a Windows Service running in the virtual machines invoked by the startup tasks from our roles, we could get more information and control to them. And since the Caching (Preview) utilizes the memory and CPU from our existing cloud services, so it’s free. What we need to pay is the original computing price. And the resource on each machines could be used more efficiently.   Enable Caching (Preview) It’s very simple to enable the Caching (Preview) in a cloud service. Let’s create a new windows azure cloud project from Visual Studio and added an ASP.NET Web Role. Then open the role setting and select the Caching page. This is where we enable and configure the Caching (Preview) on a role. To enable the Caching (Preview) just open the “Enable Caching (Preview Release)” check box. And then we need to specify which mode of the caching clusters we want to use. There are two kinds of caching mode, co-located and dedicate. The co-located mode means we use the memory in the instances we run our cloud services (web role or worker role). By using this mode we must specify how many percentage of the memory will be used as the cache. The default value is 30%. So make sure it will not affect the role business execution. The dedicate mode will use all memory in the virtual machine as the cache. In fact it will reserve some for operation system, azure hosting etc.. But it will try to use as much as the available memory to be the cache. As you can see, the Caching (Preview) was defined based on roles, which means all instances of this role will apply the same setting and play as a whole cache pool, and you can consume it by specifying the name of the role, which I will demonstrate later. And in a windows azure project we can have more than one role have the Caching (Preview) enabled. Then we will have more caches. For example, let’s say I have a web role and worker role. The web role I specified 30% co-located caching and the worker role I specified dedicated caching. If I have 3 instances of my web role and 2 instances of my worker role, then I will have two caches. As the figure above, cache 1 was contributed by three web role instances while cache 2 was contributed by 2 worker role instances. Then we can add items into cache 1 and retrieve it from web role code and worker role code. But the items stored in cache 1 cannot be retrieved from cache 2 since they are isolated. Back to our Visual Studio we specify 30% of co-located cache and use the local storage emulator to store the cache cluster runtime status. Then at the bottom we can specify the named caches. Now we just use the default one. Now we had enabled the Caching (Preview) in our web role settings. Next, let’s have a look on how to consume our cache.   Consume Caching (Preview) The Caching (Preview) can only be consumed by the roles in the same cloud services. As I mentioned earlier, a cache contributed by web role can be connected from a worker role if they are in the same cloud service. But you cannot consume a Caching (Preview) from other cloud services. This is different from the Shared Caching. The Shared Caching is opened to all services if it has the connection URL and authentication token. To consume the Caching (Preview) we need to add some references into our project as well as some configuration in the Web.config. NuGet makes our life easy. Right click on our web role project and select “Manage NuGet packages”, and then search the package named “WindowsAzure.Caching”. In the package list install the “Windows Azure Caching Preview”. It will download all necessary references from the NuGet repository and update our Web.config as well. Open the Web.config of our web role and find the “dataCacheClients” node. Under this node we can specify the cache clients we are going to use. For each cache client it will use the role name to identity and find the cache. Since we only have this web role with the Caching (Preview) enabled so I pasted the current role name in the configuration. Then, in the default page I will add some code to show how to use the cache. I will have a textbox on the page where user can input his or her name, then press a button to generate the email address for him/her. And in backend code I will check if this name had been added in cache. If yes I will return the email back immediately. Otherwise, I will sleep the tread for 2 seconds to simulate the latency, then add it into cache and return back to the page. 1: protected void btnGenerate_Click(object sender, EventArgs e) 2: { 3: // check if name is specified 4: var name = txtName.Text; 5: if (string.IsNullOrWhiteSpace(name)) 6: { 7: lblResult.Text = "Error. Please specify name."; 8: return; 9: } 10:  11: bool cached; 12: var sw = new Stopwatch(); 13: sw.Start(); 14:  15: // create the cache factory and cache 16: var factory = new DataCacheFactory(); 17: var cache = factory.GetDefaultCache(); 18:  19: // check if the name specified is in cache 20: var email = cache.Get(name) as string; 21: if (email != null) 22: { 23: cached = true; 24: sw.Stop(); 25: } 26: else 27: { 28: cached = false; 29: // simulate the letancy 30: Thread.Sleep(2000); 31: email = string.Format("{0}@igt.com", name); 32: // add to cache 33: cache.Add(name, email); 34: } 35:  36: sw.Stop(); 37: lblResult.Text = string.Format( 38: "Cached = {0}. Duration: {1}s. {2} => {3}", 39: cached, sw.Elapsed.TotalSeconds.ToString("0.00"), name, email); 40: } The Caching (Preview) can be used on the local emulator so we just F5. The first time I entered my name it will take about 2 seconds to get the email back to me since it was not in the cache. But if we re-enter my name it will be back at once from the cache. Since the Caching (Preview) is distributed across all instances of the role, so we can scaling-out it by scaling-out our web role. Just use 2 instances and tweak some code to show the current instance ID in the page, and have another try. Then we can see the cache can be retrieved even though it was added by another instance.   Consume Caching (Preview) Across Roles As I mentioned, the Caching (Preview) can be consumed by all other roles within the same cloud service. For example, let’s add another web role in our cloud solution and add the same code in its default page. In the Web.config we add the cache client to one enabled in the last role, by specifying its role name here. Then we start the solution locally and go to web role 1, specify the name and let it generate the email to us. Since there’s no cache for this name so it will take about 2 seconds but will save the email into cache. And then we go to web role 2 and specify the same name. Then you can see it retrieve the email saved by the web role 1 and returned back very quickly. Finally then we can upload our application to Windows Azure and test again. Make sure you had changed the cache cluster status storage account to the real azure account.   More Awesome Features As a in-memory distributed caching solution, the Caching (Preview) has some fancy features I would like to highlight here. The first one is the high availability support. This is the first time I have heard that a distributed cache support high availability. In the distributed cache world if a cache cluster was failed, the data it stored will be lost. This behavior was introduced by Memcached and is followed by almost all distributed cache productions. But Caching (Preview) provides high availability, which means you can specify if the named cache will be backup automatically. If yes then the data belongs to this named cache will be replicated on another role instance of this role. Then if one of the instance was failed the data can be retrieved from its backup instance. To enable the backup just open the Caching page in Visual Studio. In the named cache you want to enable backup, change the Backup Copies value from 0 to 1. The value of Backup Copies only for 0 and 1. “0” means no backup and no high availability while “1” means enabled high availability with backup the data into another instance. But by using the high availability feature there are something we need to make sure. Firstly the high availability does NOT means the data in cache will never be lost for any kind of failure. For example, if we have a role with cache enabled that has 10 instances, and 9 of them was failed, then most of the cached data will be lost since the primary and backup instance may failed together. But normally is will not be happened since MS guarantees that it will use the instance in the different fault domain for backup cache. Another one is that, enabling the backup means you store two copies of your data. For example if you think 100MB memory is OK for cache, but you need at least 200MB if you enabled backup. Besides the high availability, the Caching (Preview) support more features introduced in Windows Server AppFabric Caching than the Windows Azure Shared Caching. It supports local cache with notification. It also support absolute and slide window expiration types as well. And the Caching (Preview) also support the Memcached protocol as well. This means if you have an application based on Memcached, you can use Caching (Preview) without any code changes. What you need to do is to change the configuration of how you connect to the cache. Similar as the Windows Azure Shared Caching, MS also offers the out-of-box ASP.NET session provider and output cache provide on top of the Caching (Preview).   Summary Caching is very important component when we building a cloud-based application. In the June 2012 update MS provides a new cache solution named Caching (Preview). Different from the existing Windows Azure Shared Caching, Caching (Preview) runs the cache cluster within the role instances we have deployed to the cloud. It gives more control, more performance and more cost-effect. So now we have two caching solutions in Windows Azure, the Shared Caching and Caching (Preview). If you need a central cache service which can be used by many cloud services and web sites, then you have to use the Shared Caching. But if you only need a fast, near distributed cache, then you’d better use Caching (Preview).   Hope this helps, Shaun All documents and related graphics, codes are provided "AS IS" without warranty of any kind. Copyright © Shaun Ziyan Xu. This work is licensed under the Creative Commons License.

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  • Windows Azure Evolution &ndash; Preview Developer Portal

    - by Shaun
    With the MEET Windows Azure event on 7th June, there are many new features and updates in windows azure platform. In the coming several posts I will try to cover some of them. And in the first post here I would like to just have a quick walkthrough of the new preview developer portal.   History of the Developer Portal If you have been working with windows azure since 2009 or 2010, you should remember the first version of the developer portal. It was built in HTML with very limited features. I have the impression when I was using is old one. The layout is not that attractive and you have very limited features. On November, 2010 alone with the SDK 1.3 release, the developer portal was getting a big jump. In order to give more usability and features this it turned to be built on Silverlight. Hence it runs like a desktop application with many windows, lists, commands and context menus. From 2010 till now many features were involved into this portal, such as the remote desktop, co-admin, virtual connect, VM role, etc.. And the portal itself became more and more complicated. But it brought some problems by using the Silverlight. The first one is the browser capability. As you know in most mobile and tablet device the browser doesn’t allow the rich content plugin, such as Flash and Silverlight. This means people cannot open and configure their azure services from their iPad, iPhone and Windows Phone, etc., even though what they need may just be restart a hosted service, or view the status of their databases. Another problem is the performance. Silverlight provides rich experience to the users, but also needs more bandwidth. So in this upgrade the preview developer portal will be back to use HTML, with JavaScript, as a mobile friendly, cross browser, interactively web site.   Preview Portal vs. Silverlight Portal Before I started to talk about the new preview portal I’d better highlight that, this preview portal is a PREVIEW version, which means even though you can do almost all features that already in the old one, as long as some cool new features I will mention in the coming several posts, there are something still under developed and migrated. So sometimes you need to switch back to the old one. For example, in preview portal there is no co-admin manage function, no remote desktop function and the SQL database manage function will take you back to the old SQL Azure Manage Portal. But as Microsoft said these missing features will be moved in the preview portal in the couple of next few months. Since the public URL of the developer portal, https://windows.azure.com/, had been changed to point to this preview one, you need to click to preview button on top of the page and click the “Take me to the previous portal” link.   Overview There are four parts in the preview portal. On the top is the header which shows the account you are currently logging in. If you click on the header it will show the top menu of windows azure, where you can navigate to the windows azure home page, the price information page, community and account, etc.. The navigation bar is on the left hand side, with the categories listed below. ALL ITEMS All items in your windows azure account, includes the web sites, services, databases, etc.. WEB SITES The web sites in your windows azure account. It will only show the web sites you have. The linked resources will be shown if you drill down into a web site. VIRTUAL MACHINES The virtual machines that you had been deployed to azure. CLOUD SERVICES All windows azure hosted services in your account. SQL DATABASES All SQL databases (SQL Azure) in your account. STORAGE All windows azure storage services in your account. NETWORKS The virtual network (Windows Azure Connect) you had been created. The available items will be listed in the main part of the page based on which category your currently selected. If there’s no item it will show the link to you to quick create. At the bottom of the page there will be the command and information bar. Based on what is selected and what is performed by the user, it will show the related information and commands. For example, in the image below when I was creating a new web site, the information bar told me that my web site is being provisioned; and there are two commands in the command bar. And once it ready the command bar will show some commands that I can do to my new web site. The “Web Sites” is a new feature introduced alone with this upgrade. It gives us an easier and quicker way to establish a website from the scratch or from some existing library. I will introduce it more details in the coming next post. Also in the command bar you can create a service by clicking the NEW button. It will slide the creation panel up to you.   Where’s My Hosted Services The Windows Azure Hosted Services had been renamed to the Cloud Services. Create a new service would be very easy. Just click the NEW button at the bottom of the page, and select the CLOUD SERVICE and QIUICK CREATE. This will create a blank hosted service without deployment and certificate. It just needs you to specify the service URL and the affinity/region. Then the service will be shown in the list. If you clicked the item all information will be shown in the main part. Since there’s no package deployed to this service so currently we cannot see any information about it. But we can upload the package by using the command at the bottom. And as you can see, we could manage the configuration, instances, certificates and we can scale up and down (change the VM size), in and out (increase and decrease the instance count) to our service. Assuming I had created an ASP.NET MVC 3 web role project in Visual Studio and completed the package. Then I can click the UPLOAD button in this page to deploy my package. In the popping up window I just specify my deployment name, package file and configure file. Also I can check the box below so that it will NOT warn me if only one instance of this deployment. Once we clicked the OK button our package will be uploaded and provisioned by the platform. After a while we can see the service was ready from the information bar. We can have the basic information about this service and deployment if we to the dashboard page. For example the usage overview diagram, status, URL, public IP address, etc.. In the configure page we can view and change the CSCFG content such as the monitor setting, connection strings, OS family. In scale page we can increase and decrease the count of the instances. And in the instances page we can view all instances status. And, if your services is using some SQL databases and storages they will be shown as the linked resources under the linked resources page. And you can manage the certificates of this service as well under the certificates page.   How About My Storage Services The storage service can be managed by clicking into the STORAGES link in the navigation bar. And we can create a new storage service from the NEW button. After specify the storage name and region it will be previsioned by the platform. If you want to copy or manage the storage key you can just click the Manage Keys button at the bottom, which is very easy. What I want to highlight here is that, you can monitor your storage service by enabling the monitor configuration. Click the storage item in the list and navigate to the configure page. As you can see in the page you can enable the monitoring for blob, table and queue. And you can also enable the logging when any requests come to the storage. But as the tooltip shown in the page, enabling the monitoring and logging will increase the usage of the storage, which means increase the bill of them. So make sure you enable them properly.   And My SQL Databases (SQL Azure) The last thing I want to quick introduce is the SQL databases, which was formally named SQL Azure. You can create a new SQL Database Server and a new database by clicking the ADD button under the SQL Database navigation item. In the popping up windows just specify the database name, the edition, size, collation and the server. You can select an existing SQL Database Server if you have, or cerate a new one. If you selected to create a new server, there will be another step you need to do, which is specify the server login, password and the region. Once it ready you can mange your databases as well as the servers in the portal. In a particular server you can update the firewall settings in its Configure page. So, What Else There are some other area on the preview portal I didn’t cover, such as the virtual machines, virtual network and web sites. Regarding the virtual machines and web sites I will talk about them in the future separated post. Regarding the virtual network, it the Windows Azure Connect we are familiar with. But as I mention in the beginning of this post, the preview portal is still under developed. Some features are not available here. For example, you cannot manage the co-admin of your subscriptions, you cannot open the remote desktop on your hosted services, and you cannot navigate to the Windows Azure Service Bus, Access Control and Caching, which formally named Windows Azure AppFabric directly. In these cases you need to navigate back to the old portal. So in the coming several months we might need to use both these two sites.   Summary In this post I quick introduced the new windows azure developer portal. Since it had been rearranged and renamed I demonstrated some features that existing in the old portal, such as how to create and deploy a hosted service, how to provision a storage service and SQL database. All features in the old portal had been, is being and will be migrated into this new portal, but some of them were in a different category and page we need to figure out.   Hope this helps, Shaun All documents and related graphics, codes are provided "AS IS" without warranty of any kind. Copyright © Shaun Ziyan Xu. This work is licensed under the Creative Commons License.

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  • The ugly evolution of running a background operation in the context of an ASP.NET app

    - by Jeff
    If you’re one of the two people who has followed my blog for many years, you know that I’ve been going at POP Forums now for over almost 15 years. Publishing it as an open source app has been a big help because it helps me understand how people want to use it, and having it translated to six languages is pretty sweet. Despite this warm and fuzzy group hug, there has been an ugly hack hiding in there for years. One of the things we find ourselves wanting to do is hide some kind of regular process inside of an ASP.NET application that runs periodically. The motivation for this has always been that a lot of people simply don’t have a choice, because they’re running the app on shared hosting, or don’t otherwise have access to a box that can run some kind of regular background service. In POP Forums, I “solved” this problem years ago by hiding some static timers in an HttpModule. Truthfully, this works well as long as you don’t run multiple instances of the app, which in the cloud world, is always a possibility. With the arrival of WebJobs in Azure, I’m going to solve this problem. This post isn’t about that. The other little hacky problem that I “solved” was spawning a background thread to queue emails to subscribed users of the forum. This evolved quite a bit over the years, starting with a long running page to mail users in real-time, when I had only a few hundred. By the time it got into the thousands, or tens of thousands, I needed a better way. What I did is launched a new thread that read all of the user data in, then wrote a queued email to the database (as in, the entire body of the email, every time), with the properly formatted opt-out link. It was super inefficient, but it worked. Then I moved my biggest site using it, CoasterBuzz, to an Azure Website, and it stopped working. So let’s start with the first stupid thing I was doing. The new thread was simply created with delegate code inline. As best I can tell, Azure Websites are more aggressive about garbage collection, because that thread didn’t queue even one message. When the calling server response went out of scope, so went the magic background thread. Duh, all I had to do was move the thread to a private static variable in the class. That’s the way I was able to keep stuff running from the HttpModule. (And yes, I know this is still prone to failure, particularly if the app recycles. For as infrequently as it’s used, I have not, however, experienced this.) It was still failing, but this time I wasn’t sure why. It would queue a few dozen messages, then die. Running in Azure, I had to turn on the application logging and FTP in to see what was going on. That led me to a helper method I was using as delegate to build the unsubscribe links. The idea here is that I didn’t want yet another config entry to describe the base URL, appended with the right path that would match the routing table. No, I wanted the app to figure it out for you, so I came up with this little thing: public static string FullUrlHelper(this Controller controller, string actionName, string controllerName, object routeValues = null) { var helper = new UrlHelper(controller.Request.RequestContext); var requestUrl = controller.Request.Url; if (requestUrl == null) return String.Empty; var url = requestUrl.Scheme + "://"; url += requestUrl.Host; url += (requestUrl.Port != 80 ? ":" + requestUrl.Port : ""); url += helper.Action(actionName, controllerName, routeValues); return url; } And yes, that should have been done with a string builder. This is useful for sending out the email verification messages, too. As clever as I thought I was with this, I was using a delegate in the admin controller to format these unsubscribe links for tens of thousands of users. I passed that delegate into a service class that did the email work: Func<User, string> unsubscribeLinkGenerator = user => this.FullUrlHelper("Unsubscribe", AccountController.Name, new { id = user.UserID, key = _profileService.GetUnsubscribeHash(user) }); _mailingListService.MailUsers(subject, body, htmlBody, unsubscribeLinkGenerator); Cool, right? Actually, not so much. If you look back at the helper, this delegate then will depend on the controller context to learn the routing and format for the URL. As you might have guessed, those things were turning null after a few dozen formatted links, when the original request to the admin controller went away. That this wasn’t already happening on my dedicated server is surprising, but again, I understand why the Azure environment might be eager to reclaim a thread after servicing the request. It’s already inefficient that I’m building the entire email for every user, but going back to check the routing table for the right link every time isn’t a win either. I put together a little hack to look up one generic URL, and use that as the basis for a string format. If you’re wondering why I didn’t just use the curly braces up front, it’s because they get URL formatted: var baseString = this.FullUrlHelper("Unsubscribe", AccountController.Name, new { id = "--id--", key = "--key--" }); baseString = baseString.Replace("--id--", "{0}").Replace("--key--", "{1}"); Func unsubscribeLinkGenerator = user => String.Format(baseString, user.UserID, _profileService.GetUnsubscribeHash(user)); _mailingListService.MailUsers(subject, body, htmlBody, unsubscribeLinkGenerator); And wouldn’t you know it, the new solution works just fine. It’s still kind of hacky and inefficient, but it will work until this somehow breaks too.

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  • Project-Based ERP - The Evolution of Project Managemen

    Fred Studer speaks with Ray Wang, Principal Analyst at Forrester Research and Ted Kempf, Senior Director for Oracle's Project Management Solutions about trends in the project management market, where enterprise project management is heading in the next 2 - 3 years and highlights from Ray's new line of research on project management solutions.

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  • « La frénésie mobile gagne les applications mainframe », pour Micro Focus cette évolution poserait de nouveaux problèmes

    La frénésie mobile gagnerait les applications mainframe Pour Micro Focus, ce qui ne serait pas sans poser de nouveaux défis Pour Patrick Rataud, Directeur général de Micro Focus Gallia, la multiplication des accès mobiles aux applications mainframe s'avèrerait inévitable. Mais elle poserait une double question : le SI est-il compatible avec ces nouvelles approches ? Et comment éviter l'explosion des coûts mainframe du fait de leur sur sollicitation ? De plus en plus, particuliers et professionnels veulent accéder en permanence depuis leur appareil mobile à toutes les applications qu'ils ont l'habitude d'utiliser sur leur PC fixe ou portable. IDC estime que le nombre de téléchargements d'applicati...

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  • Evolution of Website Development

    In August 1991, the first website came into existence with authorship of Tim Berners-Lee, the inventor of "World Wide Web". Thus Berners-Lee became the first person to combine the Internet communication with hypertext.

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  • Digital Darwinism: How Brands Can Survive the Rapid Evolution of Society and Technology

    - by Michael Hylton
    Do you want to learn how to thrive in an era of connected consumerism and digital disruptions? Come attend this free webinar on December 13th at 10:00 am PST / 1:00 pm EST as Brian Solis, Altimeter Group analyst, shares his thoughts on how our changing society and technology shifts are impacting brands today. Click here to register for this webcast, part of Oracle’s Social Business Thought Leaders Series.

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  • Evolution of Website Development

    In August 1991, the first website came into existence with authorship of Tim Berners-Lee, the inventor of "World Wide Web". Thus Berners-Lee became the first person to combine the Internet communication with hypertext.

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  • Why Your ERP System Isn't Ready for the Next Evolution of the Enterprise

    - by ken.pulverman
      ERP has been the backbone of enterprise software.  The data held in your ERP system is core of most companies.  Efficiencies gained through the accounting and resource allocation through ERP software have literally saved companies trillions of dollars. Not only does everything seem to be fine with your ERP system, you haven't had to touch it in years.  Why aren't you ready for what comes next? Well judging by the growth rates in the space (Oracle posted only a 3% growth rate, while SAP showed a 12% decline) there hasn't been much modernization going on, just a little replacement activity. If you are like most companies, your ERP system is connected to a proprietary middleware solution that only effectively talks with a handful of other systems you might have acquired from the same vendor.   Connecting your legacy system through proprietary middleware is expensive and brittle and if you are like most companies, you were only willing to pay an SI so much before you said "enough."  So your ERP is working.  It's humming along.  You might not be able to get Order to Promise information when you take orders in your call center, but there are work arounds that work just fine. So what's the problem? The problem is that you built your business around your ERP core, and now there is such pressure to innovate your business processes to keep up that you need a whole new slew of modern apps and you need ERP data to be accessible from everywhere.   Every time you change a sales territory or a comp plan or change a benefits provider your ERP system, literally the economic brain of your business, needs to know what's going on.  And this giant need to access and provide information to your ERP is only growing. What makes matters even more challenging is that apps today come in every flavor under the Sun™.   SaaS, cloud, managed, hybrid, outsourced, composite....and they all have different integration protocols. The only easy way to get ahead of all this is to modernize the way you connect and run your applications.  Unlike the middleware solutions of yesteryear, modern middleware is effectively the operating system of the enterprise.  In the same way that you rely on Apple, Microsoft, and Google to find a video driver for your 23" monitor or to ensure the Word or Keynote runs, modern middleware takes care of intra-application connectivity and process execution.  It effectively allows you to take ERP out of the middle while ensuring connectivity to your vital data for anything you want to do.  The diagram below reflects that change.    In this model, the hegemony of ERP is over.  It too has to become a stealthy modern app to help you quickly adapt to business changes while managing vital information.  And through modern middleware it will connect to everything.  So yes ERP as we've know it is dead, but long live ERP as a connected application member of the modern enterprise. I want to Thank Andrew Zoldan, Group Vice President Oracle Manufacturing Industries Business Unit for introducing me to how some of his biggest customers have benefited by modernizing their applications infrastructure and making ERP a connected application. by John Burke, Group Vice President, Applications Business Unit

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  • Why Your ERP System Isn't Ready for the Next Evolution of the Enterprise

    - by [email protected]
    By ken.pulverman on March 24, 2010 8:51 AM ERP has been the backbone of enterprise software. The data held in your ERP system is core of most companies. Efficiencies gained through the accounting and resource allocation through ERP software have literally saved companies trillions of dollars. Not only does everything seem to be fine with your ERP system, you haven't had to touch it in years. Why aren't you ready for what comes next? Well judging by the growth rates in the space (Oracle posted only a 3% growth rate, while SAP showed a 12% decline) there hasn't been much modernization going on, just a little replacement activity. If you are like most companies, your ERP system is connected to a proprietary middleware solution that only effectively talks with a handful of other systems you might have acquired from the same vendor. Connecting your legacy system through proprietary middleware is expensive and brittle and if you are like most companies, you were only willing to pay an SI so much before you said "enough." So your ERP is working. It's humming along. You might not be able to get Order to Promise information when you take orders in your call center, but there are work arounds that work just fine. So what's the problem? The problem is that you built your business around your ERP core, and now there is such pressure to innovate your business processes to keep up that you need a whole new slew of modern apps and you need ERP data to be accessible from everywhere. Every time you change a sales territory or a comp plan or change a benefits provider your ERP system, literally the economic brain of your business, needs to know what's going on. And this giant need to access and provide information to your ERP is only growing. What makes matters even more challenging is that apps today come in every flavor under the Sun™. SaaS, cloud, managed, hybrid, outsourced, composite....and they all have different integration protocols. The only easy way to get ahead of all this is to modernize the way you connect and run your applications. Unlike the middleware solutions of yesteryear, modern middleware is effectively the operating system of the enterprise. In the same way that you rely on Apple, Microsoft, and Google to find a video driver for your 23" monitor or to ensure that Word or Keynote runs, modern middleware takes care of intra-application connectivity and process execution. It effectively allows you to take ERP out of the middle while ensuring connectivity to your vital data for anything you want to do. The diagram below reflects that change. In this model, the hegemony of ERP is over. It too has to become a stealthy modern app to help you quickly adapt to business changes while managing vital information. And through modern middleware it will connect to everything. So yes ERP as we've know it is dead, but long live ERP as a connected application member of the modern enterprise. I want to Thank Andrew Zoldan, Group Vice President Oracle Manufacturing Industries Business Unit for introducing me to how some of his biggest customers have benefited by modernizing their applications infrastructure and making ERP a connected application. by John Burke, Group Vice President, Applications Business Unit

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  • The Evolution of Oracle Direct EMEA by John McGann

    - by user769227
    John is expanding his Dublin based team and is currently recruiting a Director with marketing and sales leadership experience: http://bit.ly/O8PyDF Should you wish to apply, please send your CV to [email protected] Hi, my name is John McGann and I am part of the Oracle Direct management team, based in Dublin.   Today I’m writing from the Oracle London City office, right in the heart of the financial district and up to very recently at the centre of a fantastic Olympic Games. The Olympics saw individuals and teams from across the globe competing to decide who is Citius, Altius, Fortius - “Faster, Higher, Stronger" There are lots of obvious parallels between the competitive world of the Olympics and the Business environments that many of us operate in, but there are also some interesting differences – especially in my area of responsibility within Oracle. We are of course constantly striving to be the best - the best solution on offer for our clients, bringing simplicity to their management, consumption and application of information technology, and the best provider when compared with our many niche competitors.   In Oracle and especially in Oracle Direct, a key aspect of how we achieve this is what sets us apart from the Olympians.  We have long ago eliminated geographic boundaries as a limitation to what we can achieve. We assemble the strongest individuals across multiple countries and bring them together in teams focussed on a single goal. One such team is the Oracle Direct Sales Programs team. In case you don’t know, Oracle Direct EMEA (Europe Middle East and Africa) is the inside sales division in Oracle and it is where I started my Oracle career.  I remember that my first role involved putting direct mail in envelopes.... things have moved on a bit since then – for me, for Oracle Direct and in how we interact with our customers. Today, the team of over 1000 people is located in the different Oracle Direct offices around Europe – the main ones are Malaga, Berlin, Prague and Dubai plus the headquarters in Dublin. We work in over 20 languages and are in constant contact with current and future Oracle customers, using the latest internet and telephone technologies to effectively communicate and collaborate with each other, our customers and prospects. One of my areas of responsibility within Oracle Direct is the Sales Programs team. This team of 25 people manages the planning and execution of demand generation, leading the process of finding new and incremental revenue within Oracle Direct. The Sales Programs Managers or ‘SPMs’ are embedded within each of the Oracle Direct sales teams, focussed on distinct geographies or product groups. The SPMs are virtual members of the regional sales management teams, and work closely with the sales and marketing teams to define and deliver demand generation activities. The customer contact elements of these activities are executed via the Oracle Direct Sales and Business Development/Lead Generation teams, to deliver the pipeline required to meet our revenue goals. Activities can range from pan-EMEA joint sales and marketing campaigns, to very localised niche campaigns. The campaigns might focus on particular segments of our existing customers, introducing elements of our evolving solution portfolio which customers may not be familiar with. The Sales Programs team also manages ‘Nurture’ activities to ensure that we develop potential business opportunities with contacts and organisations that do not have immediate requirements. Looking ahead, it is really important that we continue to evolve our ability to add value to our clients and reduce the physical limitations of our distance from them through the innovative application of technology. This enables us to enhance the customer buying experience and to enable the Inside Sales teams to manage ever more complex sales cycles from start to finish.  One of my expectations of my team is to actively drive innovation in how we leverage data to better understand our customers, and exploit emerging technologies to better communicate with them.   With the rate of innovation and acquisition within Oracle, we need to ensure that existing and potential customers are aware of all we have to offer that relates to their business goals.   We need to achieve this via a coherent communication and sales strategy to effectively target the right people using the most effective medium. This is another area where the Sales Programs team plays a key role.

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