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  • My Client wants to convert me from a Contractor to an Employee. I'd like part of the Headhunter's fee. Is this fair?

    - by Bob Kaufman
    I am happily working on a contract for a good, solid company. This client is very happy with my work and has asked me to consider converting to full-time employment. My problem is the headhunter. This firm has not been entirely upfront with me throughout this contract. A mistake was made by the firm that benched me for several days, costing me those days' pay. Inadequate healthcare coverage left me with a bill of several thousand dollars after my wife's brief hospital stay. My feeling is that I did the work that earned me the invitation to work full-time for this company. Asking for 1/3 of the commission I figure they're going to receive would nicely counterbalance the inequities that I perceive were dealt to me. Is this an (un)reasonable or (in)appropriate request?

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  • Vermont.NET Meeting Monday April 12th Our Own Visual Studio 2010 Launch

    RSVP http://vtdotnet.eventbrite.com/ The Official Visual Studio 2010 Launch is April 12th in Las Vegas The UnOfficial Visual Studio Launch is April 12th in Burlington! Vermont.NET April Meeting_____________________________ Where: G.E. Healthcare in South Burlington When: Monday April 12th, 6-8:30pm Speakers: Various Members of the Vermont .NET Community Topic: These are a Few of Our Favorite Things in VS2010 and .NET 4.0 While Visual Studio 2010 officially launches *today* (April 12th),...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Oracle releases Java Embedded Suite 7.0 for your embedded needs

    - by hinkmond
    Don't you just want Java Embedded Suite 7.0? Don't you just need Java Embedded Suite 7.0? Let me hear you say: "Yeah!" See: Yeah, Java Embedded Suite 7.0! Here's a quote: Oracle today announced Oracle Java Embedded Suite 7.0, a new, packaged offering that facilitates creating applications across a wide range of embedded systems including network appliances, healthcare devices, home gateways and routers... It's all good. If you need Java technology for your embedded device, Java Embedded Suite 7.0 has the goods: Java SE Embedded runtime, Java DB, Glassfish (mini EE server), and Jersey Web Services. Hinkmond

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  • B2B Customer Case Study Presentation at OOW 2012!

    - by Nitesh Jain
    Real life B2B customer talking about consolidation to Oracle B2B and SOA Suite. Hear Kevin Clugage, IT Director, Stryker and B2B Team present on consolidating legacy B2B networks on a global B2B infrastructure using Oracle B2B and SOA Suite. This session will discuss B2B industry trends, product overview, Stryker's case study and will elaborate on the benefits of using Oracle B2B to solve your partner integration needs today. Oracle B2B is Drummond Certified and has customers using the product in Supply Chain, Travel, Transport, Healthcare, Hightech and Telecom industries. We are excited about our session, and look forward to see you there! Wed, Oct 3, 3:30 PM – 4:30 PM – Moscone West – 3003 CON5003 – Delivering a High-Value Global B2B Network with Oracle SOA Suite 11g https://blogs.oracle.com/SOA/entry/b2b_customer_case_study_presentation

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  • Internet Explorer 8 developer tools debugging on Windows XP

    - by Suresh Behera
    Although , Microsoft officially not going support Windows XP  but still many healthcare companies preferred to use windows XP internally. They buy windows 7 laptop and convert to Windows XP.This sounds funny but it true. I was trying to use IE’s Developer tools(F12) to debug one of JavaScript issue found that “jscript.dll” has to be registered explicitly    to your machine. even if i have IE8 and javsascript enabled on browser it was not stopping on breakpoint. Solution : register...(read more)

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  • Gigaom Article on Oracle, Freescale, and the push for Java on Internet of Things (IoT)

    - by hinkmond
    Here's an interesting article that came out during JavaOne which talks about the Oracle and Freescale partnership, where we are putting Java technology onto the Freescale i.MX6 based "one box" gateway. See: Oracle and Prosyst team up Here's a quote: When it comes to connected devices, there’s still plenty of debate over the right operating system, the correct protocols for sending data and even the basics of where processing will take place — on premise or in the cloud. This might seem esoteric, but if you’re waiting for your phone to unlock your front door, that round trip to the cloud or a fat OS isn’t going to win accolades if you’re waiting in the rain. With all of this in mind, Oracle and Freescale have teamed up to offer an appliance and a Java-based software stack for the internet of things. The first version of the "one box" will work in the connected smart home, but soon after that, Oracle and Freescale will develop later boxes for other industries ranging from healthcare, smart grid to manufacturing. Hinkmond

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  • Premera Blue Cross Deploys PeopleSoft Enterprise 9.1 Human Capital Management, Financial Management, Enterprise Learning Management and Enterprise Portal Solutions

    - by jay.richey
    Optimum Solutions Implements Oracle's PeopleSoft Enterprise 9.1 at Premera Blue Cross Premera chose to upgrade to the latest version of PeopleSoft to help the company achieve its strategic goals, which include building and maintaining a skilled employee team that enables the company to deliver highly efficient and valuable service to plan subscribers, sponsors, and healthcare providers. Its decision was influenced by the key capabilities in PeopleSoft Talent Management 9.1, as well as the common technology enhancements for the PeopleSoft PeopleTools 8.50 toolset across all business process areas, which has helped Premera to maximize process automation, increased ease of use, and minimize long term IT support overhead. Read more...

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  • Best options for freelance or part-time programming? [closed]

    - by Andrew
    I apologize in advance if this is an inappropriate question for this SE. A few years back I was all set to study computer science and get a job programming, but went a totally different route and went into healthcare. I currently work as a paramedic on a rotating 24/48 schedule, so I have two days off for every day I work, and a decent bit of downtime on the days that I do work. I've been looking at ways to earn some extra money with all that spare time, and was wondering if it'd be worth the effort to try and find a part-time/freelance gig. I know HTML/CSS, PHP, and I'm pretty familiar with Python and Ruby (and Rails). Anyways, was hoping that someone could point me in the right direction as what "skill set" would give me the best chance to be able to land a part-time/freelance gig. I realize this is a rather open-ended question but any direction is appreciated.

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  • B2B Customer Case Study Presentation at OOW 2012!

    - by user701307
    Real life B2B customer talking about consolidation to Oracle B2B and SOA Suite. Hear Kevin Kluggage, IT Director, Stryker and me present on consolidating legacy B2B networks on a global B2B infrastructure using Oracle B2B and SOA Suite. This session will discuss B2B industry trends, product overview, Stryker's case study and will elaborate on the benefits of using Oracle B2B to solve your partner integration needs today. Oracle B2B is Drummond Certified and has customers using the product in Supply Chain, Travel, Transport, Healthcare, Hightech and Telecom industries. We are excited about our session, and look forward to see you there! Wed, Oct 3, 3:30 PM – 4:30 PM – Moscone West – 3003CON5003 – Delivering a High-Value Global B2B Network with Oracle SOA Suite 11g

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  • Is 500 million lines of code even remotely possible? [on hold]

    - by kmote
    The New York Times is reporting that the Healthcare.gov website contains "about 500 million lines of software code." This number, attributed to "one specialist", and widely repeated across the interwebs, seems incredibly far-fetched (even assuming a large fraction of that number includes standard libraries). If this is an accurate estimate, it would truly be staggering (as this fascinating infographic vividly reveals). I realize StackExchange:Programmers isn't Snopes.com, but I'd like to find out if anyone here believes this is even remotely possible. I'd like to know if there is a plausible system of accounting (using examples from publicly available data, if possible) that could lead someone to conclude that such an estimate is within the realm of reason. How could a codebase (by any measure) sum up to such an exhorbitant number of code lines?

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  • April 11: Live Webcast for Oracle Configuration Controls Governor (CCG) for PeopleSoft 9.1

    - by Theresa Hickman
    Are you a PeopleSoft 9.1 Financials, HCM, or Campus Solutions customer who would like to know how you can automatically track changes to key configurations of these applications? With increasing regulatory requirements and the complex reporting required to meet these corporate compliance objectives, manual tracking of changes is not the ideal option and is prone to error and increased risk for fraud. Speakers from Oracle, Accenture & FulcrumWay will explain the business benefits of Oracle GRC change management solutions and present a business use case using a leading Healthcare company.  When: April 11, 2012 Time: 11:00 am (PST); 2:00pm (EST) Duration: 1 hr Register Now!

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  • VDC Research Webcast: Engineering Business Value in the IoT with Java 8

    - by tangelucci
    Date: Thursday, June 19, 2014 Time: 9:30 AM PDT, 12:30 PM EDT, 17:30 GMT The growth of the Internet of Things (IoT) opens up new service-driven opportunities, delivering increased efficiencies, better customer value, and improved quality of life. Realizing the full potential of the Internet of Things requires that we change how we view and build devices. These next-generation systems provide the core foundation of the services, rapidly transforming data to information to value. From healthcare to building control systems to vehicle telematic systems, the IoT focuses on how conneted devices can become more intelligent, enhance interoperability with other devices, systems and services, and drive timely decisions while delivering real business return for all. Join this webcast to learn about: Driving both revenue opportunities and operational efficiencies for the IoT value chain Leveraging Java to make devices more secure How Java can help overcome resource gaps around intelligent connected devices Suggestions on how to better manage fragmentation in embedded devices Register here: http://event.on24.com/r.htm?e=793757&s=1&k=4EA8426D0D31C60A2EDB139635FF75AB

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  • CSC Enables IT Transformation for a Large Public Sector Health Agency with Middleware

    - by Tanu Sood
    CSC is a global leader in next-generation IT services and solutions. The company helps its clients achieve strong returns on their technology investments through its best-in-class industry solutions, domain expertise, and global scale. So, when CSC was tasked with an IT modernization project, the IT services leader relied on Oracle Fusion Middleware solutions to build a next-generation, service-oriented architecture environment to this large public-sector healthcare agency’s several thousand facilities. Catch this fantastic success story of how they enabled a secure, service-oriented architecture environment and a robust platform with interoperability and scalability that supports thousands of hospitals, and with the capacity to support 800,000 provider organizations and process millions of files during peak periods. Learn how Oracle Fusion Middleware can help your organization. 

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  • Appstore approval - Using activation codes.

    - by Tejaswi Yerukalapudi
    Hi, I'm in the process of building an app related to healthcare IT. My company wants to be able to distribute it through the appstore, but only if a device identified by the UDID of is specifically provisioned in the database. I've got all that built, but I was wondering if Apple might reject something like this. Has anyone had any experience with activation codes? Thanks, Teja.

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  • jquery content slider

    - by tony noriega
    this content slider works fine in IE8, and i just tested on FF with FireBug 1.5 and could not find why it doesnt work in FireFox... can anyone else find why its not working in FF? https://www.bcidaho.com/about_us/reduce-healthcare-costs.asp

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  • Set the Dropdown box as selected in Javascript

    - by Aruna
    I am using Javascript in my app. In my table, I have a column named industry which contains value like id 69 name :aruna username :aruna email :[email protected] password: bd09935e199eab3d48b306d181b4e3d1:i0ODTgVXbWyP1iFOV type : 3 industry: | Insurance | Analytics | EIS and Process Engineering actually this industry value is inserted from a dropdown box multi select.. now i am trying like on load to make my form as to contain these values where industry is dropdown box <select id="ind1" moslabel="Industry" onClick="industryfn();"mosreq="0" multiple="multiple" size="3" class="inputbox" name="industry1[]">'+ <option value="Banking and Financial Services">Banking and Financial Services</option> <option value="Insurance">Insurance</option> <option value="Telecom">Telecom</option> <option value="Government ">Government </option> <option value="Healthcare &amp; Life sciences">Healthcare & Life sciences</option> <option value="Energy">Energy</option> <option value="Retail &amp;Consumer products">Retail &Consumer products</option> <option value="Energy, resources &amp; utilities">Energy, resources & utilities</option> <option value="Travel and Hospitality">Travel and Hospitality</option> <option value="Manufacturing">Manufacturing</option> <option value="High Tech">High Tech</option> <option value="Media and Information Services">Media and Information Services</option> </select> How to keep the industry values(| Insurance | Analytics | EIS and Process Engineering ) as selected? EDIT: Window.onDomReady(function(){ user-get('industry'); $s=explode('|', $str) ? var selectedFields = new Array(); <?php for($i=1;$i<count($s);$i++){?> selectedFields.push("<?php echo $s[$i];?>"); <?php }?> for(i=1;i<selectedFields.length;i++) { var select=selectedFields[i]; for (var ii = 0; ii < document.getElementById('ind1').length; ii++) { var value=document.getElementById('ind1').options[ii].value; alert(value); alert(select); if(value==select) { document.getElementById('ind1').options[ii].selected=selected; }//If } //inner For }//outer For </script> i have tried the above the alert functions are working correctly. But the if loop didnt works correctly .. Why so ..Please help me....

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  • Certified HIPAA professional jobs

    - by Narinder
    I am an owner of a small home-based medical transcription unit...i feel like my career is stuck not moving forward....i want to give it a change and heard about certified HIPAA Professional certification from my friend....Are there lots of jobs available after doing this certification....Can i do this certification and can easily find jobs in healthcare industry?.....please give suggestions

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  • The Other "C" in CRM

    - by Brian Dayton
    Folks who know me know that I rarely, if ever, talk politics. And I never talk politicians. Having grown up in a household with one parent leaning left and the other leaning to the right it was the best way to keep the peace. This isn't about politics. It's about "constituents" and the need to improve the services and service levels for people--at the city, county, state/province, etc. level all the way up to national governments. As a citizen and tax payer it's also important to me that these services be provided at a reasonable cost. If there's a better and more efficient way to do something then it's my hope that a public sector organization takes advantage of technology the same way private sector companies do. Social services organizations have a complex job. They provide the services that people need, from healthcare and children's assistance to helping people find jobs. But many of these organizations are still managing these processes manually or outdated, home-grown applications that could have been written up to 30 years ago. A lot has changed in technology. On the (this is as political as I'm going to get) political front, stakeholders like you and me are expecting greater transparency on where and how funds are spent. I'll admit that most of the time, when I think about CRM systems, I think about my experience as a customer of my bank, utilities company or cable operator. But now that I'm older, have children and a house--I find myself interacting more and more with agencies and services organizations. My experiences are sometimes good and sometimes not so good. Along those lines, last week's announcement of Siebel CRM 8.2 for Public Sector caught my eye. You may not work in the public sector, but you are a constituent of some--actually a lot--of public sector organizations. I don't know which CRM systems city and county utilize but I'm going to start paying closer attention.

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  • Oracle @ AIIM Conference

    - by [email protected]
    Oracle will be at the AIIM Conference and Exposition next week in Philadelphia. On the opening morning, Robert Shimp, Group Vice President, Global Technology Business Unit, of Oracle Corporation, will moderate an executive keynote panel. Mr. Shimp will lead four Oracle customer executives through a lively discussion of how innovative organizations are driving the integration of content management with their core business processes on Tuesday April 20th at 8:45 AM. Our panelists are: CINDY BIXLER, CIO, Embry Riddle Aeronautical University TOM SHOWALTER, Managing Director, JP Morgan Chase IRFAN MOTIWALA, Vice President, Moody's Investors Service MIT MONICA CROCKER, CRM, PMP, Corporate Records Manager, Land O'Lakes For more information on our panelists, click here. Oracle will be in booth #2113 at the AIIM Expo. Come by and enter the daily raffle to win a Netbook! Oracle and Oracle partners will demonstrate solutions that increase productivity, reduce costs and ensure compliance for business processes such as accounts payable, human resource onboarding, marketing campaigns, sales management, large scale diagrams for facilities and manufacturing, case management, and others Oracle products including Oracle Universal Content Management, Oracle Imaging and Process Management, Oracle Universal Records Management, Oracle WebCenter, Oracle AutoVue, and Oracle Secure Enterprise Search will be demonstrated in the booth. Oracle will host a private event at The Field House Sports Bar - see your Oracle representative for more details Oracle customers can meet in private meeting rooms with their Oracle representatives Key Sessions Besides the opening morning keynote panel, Oracle will have a number of other sessions at the conference. Oracle Content Management will be featured in the session G08 - A Passage to Improving Healthcare: Enhancing EMR with Electronic Records Wednesday April 21st 2:25PM-3:10PM Kristina Parma of Oracle partner ImageSource will deliver this session, along with Pam Doyle of Fujitsu and Nancy Gladish of Swedish Medical Center. Kristina will also be in the Oracle booth to talk about this solution. On Tuesday April 20th at 4:05 PM Ajay Gandhi of Oracle will deliver a session entitled Harnessing SharePoint Content for Enterprise Processes in PeopleSoft, Siebel, E-Business Suite and JD Edwards Tuesday April 20th 1:15PM-1:45PM - Bringing Content Management to Your AP, HR, Sales and Marketing Processes - Application Showcase Theater (on the AIIM Expo Floor - Booth 1549 Wednesday April 21st 12:30PM-1:00PM - Embed and Edit Content Anywhere - Application Showcase Theater (on the AIIM Expo Floor - Booth 1549 For more information, see the AIIM Expo page on the Oracle website.

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  • Amit Jasuja's Session at Gartner IAM with Ranjan Jain of Cisco

    - by Naresh Persaud
    If you did not get a chance to attend Amit Jasuja's session at Gartner IAM this week in Las Vegas, here is a summary of the session and a copy of the slides. The agenda featured an introduction by Ray Wagner, Managing VP at Gartner, followed by Amit discussing the trends in Identity and Access Management shaping Oracle's strategy. Today we are seeing the largest re-architecture in a decade. Every business from manufacturing to retail is transforming the way they do business. Manufacturing companies are becoming manufacturing services companies. Retail organizations are embracing social retail. Healthcare is being delivered on-line around the clock. Identity Management is at the center of the transformation. Whether you are Toyota embracing a social network for cars or launching the next Iphone, the Identity of the user provides context to enable the interaction and secure the experience. All of these require greater attention to the context of the user and externalizing applications for customers and employees.  Ranjan discussed how Cisco is transforming  by integrating 1800 applications to a single access management framework and consolidating 3M users across 4 data centers to support internal and external processes. David Lee demonstrated how to use Oracle Access Manager 11g R2 on a mobile application to sign-on across multiple applications while connecting mobile applications to a single access control policy.

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  • Advanced Oracle SOA Suite Oracle Open World 2012 SOA Presentations

    - by JuergenKress
    The list below only includes SOA presentations delivered or moderated by Oracle SOA Product Management. For a complete list of Oracle Open World 2012 presentations, please go here. Oracle SOA Suite, the Most Capable Tool for Every Possible Integration Challenge Using the Right Tools, Techniques, and Technologies for Integration Projects Administration and Management Essentials for Oracle SOA Suite 11g Extreme Performance and Scale Delivered by SOA on Oracle Exalogic Successful Application Integration and SOA Projects: Customer Panel How to Integrate Cloud Applications with Oracle SOA Suite Transforming the Utilities Industry with Oracle Fusion Middleware Cloud and On-Premises Applications Integration, Using Oracle Integration Adapters Delivering High Value B2B Gateways with Oracle SOA Suite 11g Implementing Successful Healthcare Applications with Oracle SOA Suite Migrating to Oracle SOA Suite: A Sun Java CAPS Customer Experience If Mobile Enablement Is on Your Mind, Oracle SOA Suite and Oracle Service Bus Can Help Building Shared Services Infrastructure with Oracle Service Bus: Customer Panel SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: OOW,OOW presentations,OOW soa ppt,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Partner Webcast - Oracle SOA Suite 12c: Connect 4 Cloud, Mobile, IoT with On-premise

    - by Thanos Terentes Printzios
    The pace of new business projects continues to grow from increasing customer self-service to seamlessly connecting all your back office and in-the-field applications. At the same time increased integration complexity may seem inevitable as organizations are suddenly faced with the requirement to support three new integration challenges:  » Cloud Integration - integrate with the cloud, rapidly integrate a growing list of cloud applications with existing applications » Mobile Integration - the urgency to mobile-enable existing applications » IoT Integration - begin development on the latest trend of connecting Internet of Things (IoT) devices to your existing infrastructure. Oracle SOA Suite 12c, the latest version of the industry’s most complete and unified application integration and SOA solution, aims to simplify, accelerate and optimize integrations. Oracle SOA Suite 12c and its associated products, Oracle Managed File Transfer, Oracle Cloud and Application Adapters, B2B and healthcare integration, offer the industry’s most highly integrated platform for solving the increased integration challenges. Oracle SOA Suite 12c is a complete, integrated and best-of-breed platform. It enables next generation integration capabilities through: · A unified toolset for the development of services and composite applications.· A standards-based platform that is service enabled and easily consumable by modern web applications, allowing enterprises to quickly and easily adapt to changes in their business and IT environments.· Greater visibility, controls and analytics to govern how services and processes are deployed, reused and changed across their entire lifecycle. Join us to find out more about the new features of Oracle SOA Suite 12c and how it enables you to reduce time to market for new project integration and to reduce integration cost and complexity. Oracle SOA Suite is the ability to simplify by integrating the disparate requirements of cloud, mobile, and IoT devices with existing on-premise applications. Agenda: Oracle SOA Suite 12c new Features Cloud Integration Mobile Enablement Internet of Things (IoT) Summary - Q&A Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. Presenter: Heba Fouad – FMW Specialist, Technology Adoption, ECEMEA Partner Business Development Date: Thursday, August 28th, 10pm CEST (8am UTC/11am EEST)Duration: 1 hour Register Here For any questions please contact us at partner.imc-AT-beehiveonline.oracle-DOT-com

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  • links for 2011-02-22

    - by Bob Rhubart
    Eleven BI trends for 2011 | ITWeb Business Intelligence (tags: ping.fm) The Buttso Blathers: WebLogic Schema Files Buttso shares a link. (tags: orale weblogic) Cloud Computing & Enterprise Architecture | Open Group Blog "On the first look, it may seem like Enterprise Architecture is irrelevant in a company if your complete IT is running on Cloud Computing, SaaS and outsourcing/offshoring. I was of the same opinion last year. However, it is not the case. In fact, the complexity is going to get multiplied." (tags: opengroup cloud enterprisearchitecture) James Taylor: Change Logging Level for SOA 11g James says: "I’m sure there are many blogs out there that have this solution. But I seem to get asked this question a lot so I thought I would post it here for my convenience. (tags: oracle middleware soa) David Linthicum: The Truth behind Standards, SOA, and Cloud Computing "Most of the standards we've worked on in the world of SOA over the past several years are applicable to the world of cloud computing. Cloud computing is simply a change in platform, and the existing architectural standards we leverage should transfer nicely to the cloud computing space." - David Linthicum (tags: enterprisearchitecture soa cloud) C. Martin Harris, MD: HIMSS11 Update from the Chairman "We cannot allow ourselves to focus exclusively on near term goals. Our real goal is a technology-driven transformation of healthcare that will never stop. A true transformation is a process of lessons learned and applied, that continually open broad new horizons of opportunity." - C. Martin Harris, MD (tags: enterprisearchitecture modernization)

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  • Infragistics - Now Available! 2 New Packs and Silverlight CTPs

    Infragistics® glows silver this season as we continue to innovate for the Silverlight 3 platform and deliver stockings stuffed with high performance controls needed to quickly and easily create great user experiences in Silverlight; and two new ICON packs guaranteed to make your applications shine. First Silverlight Pivot Grid Now Available Perfect for working with multi-dimensional data, the xamWebPivotGrid™ presents decision makers with highly-interactive pivoting views of business intelligence. Our new high-performance Silverlight charting control, the xamWebDataChart™ enables blazing fast updates every few milliseconds to charts with millions of data points. Both of these controls are planned for the 2010 Volume 1 release of NetAdvantage for Silverlight Data Visualization. Gift to Silverlight Line of Business Applications You’ll be able to deliver superior user experiences in LOB applications with Silverlight RIA services support, a ZIP compression library, a new control persistence framework, and new Silverlight data grid features like unbound columns and template layouts, plus an Office 2007-style ribbon UI for Silverlight. Tis the Season to Add Some Shine The NetAdvantage ICONS Legal Pack adds a touch of legalese to any application user interface with its rich, legal system-themed graphic icons. The NetAdvantage ICONS Education Pack supplies familiar, academic icons that developers can easily add to software reaching students, educators, schools and universities. Sold in themes Packs, ICON packs that are already available are: Web & Commerce, Healthcare, Office Basics, Business & Finance and Software & Computing. Buy any two of the seven packs for $299 USD (MSRP); 3 packs for $399 USD (MSRP); or sold separately for $199 USD (MSRP) each. For more Product details Contact Infragistics:      +1 (800) 231-8588 In Europe (English Speakers):      +44 (0) 20 8387 1474 En France (en langue française):      +33 (0) 800 667 307 Für Deutschland (Deutscher Sprecher):       0800 368 6381 In India:     +91 (80) 6785 1111 span.fullpost {display:none;}

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  • The Other "C" in CRM

    - by [email protected]
    By Brian Dayton on April 5, 2010 7:04 PM Folks who know me know that I rarely, if ever, talk politics. And I never talk politicians. Having grown up in a household with one parent leaning left and the other leaning to the right it was the best way to keep the peace. This isn't about politics. It's about "constituents" and the need to improve the services and service levels for people--at the city, county, state/province, etc. level all the way up to national governments. As a citizen and tax payer it's also important to me that these services be provided at a reasonable cost. If there's a better and more efficient way to do something then it's my hope that a public sector organization takes advantage of technology the same way private sector companies do. Social services organizations have a complex job. They provide the services that people need, from healthcare and children's assistance to helping people find jobs. But many of these organizations are still managing these processes manually or outdated, home-grown applications that could have been written up to 30 years ago. A lot has changed in technology. On the (this is as political as I'm going to get) political front, stakeholders like you and me are expecting greater transparency on where and how funds are spent. I'll admit that most of the time, when I think about CRM systems, I think about my experience as a customer of my bank, utilities company or cable operator. But now that I'm older, have children and a house--I find myself interacting more and more with agencies and services organizations. My experiences are sometimes good and sometimes not so good. Along those lines, last week's announcement of Siebel CRM 8.2 for Public Sector caught my eye. You may not work in the public sector, but you are a constituent of some--actually a lot--of public sector organizations. I don't know which CRM systems city and county utilize but I'm going to start paying closer attention.

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